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UX Designer
Fortinet, Burnaby, BC
DescriptionFortinet is looking for a skilled UX Designer to join the product development team at our Burnaby R&D site. In this position your primary responsibility will be to test, review and work with technical stakeholders to continually improve the user experience of Forticlient and Forticlient Enterprise Management Server (EMS) product family, focusing on usability, consistency, intuitiveness and aesthetics. You will be working in a role integrated with the development team, reviewing and proposing design changes as part of the day to day workflow. Job Responsibilities: • Review and improve existing product UX design • Create new UX designs for new features and projects • Create written and visual documents for UX designs and design changes • Collaborate with team members from many disciplines (ex. project management, design, development) • Maintain an understanding in multiple technical areas and a knowledge of latest technology and design techniques. • Understand customer needs and reflects those needs in design work. Qualifications: • 3 years of UX design experience • Creative, analytical, and curious in resolving complex UX issues • Interest & experience with Computer Networks & Cyber Security • Experience with modern design & prototyping software (ex. Adobe Creative Suite, Sketch) • Familiar with front-end programming • Excellent communications skills with technical staff • Able to simplify and communicate complex ideas to a broad audience • Previous experience with conflict resolution Educational Requirements • Bachelor's degree or diploma in related field (computer science, human-computer interaction (HCI), communication arts, Multimedia Designs, UI/UX Certification etc.) #GD #LI-AV1
Web Developer
Fortinet, Burnaby, BC
DescriptionOur Product Management Web Development team is hiring for an exciting opportunity. We are looking for a Web Developer to enhance the user experience of our internal and public facing web sites. The Developer will work on projects that are corporate and/or customer focused and believe in creating features that improve the lives of your sites users. Your passion for efficiency is reflected in your daily life and you crave to be part of an innovative web team that is creating compelling web-based systems for an array of users. Does this sound like you? Job Responsibilities: * Development of cutting-edge web applications that perform superbly across all platforms * Collaboration with Web Developers in the team and UX designers but the focus for this role will be improving the functionality on backend * Develop and refactor Micro-services and database connectivity * Enhancing the performance and reliability of our current web-based application features * Understand and work on business goals, user needs and technical constraints * Stay on top of new developments in web application development and suggest improvements within the team Job Skills Required: * 2+ years of demonstrable Web development experience on industry projects * Advanced level of JavaScript (Angular, React, or Vue) * Must have hands-on experience with python3.x, MySQL * Experience with Kafka, RabbitMQ, Hadoop, Spark, Redis, Docker, and Kubernates are a bonus * Experience with Web Services protocols such as JSON, and REST API * Working experience with CSS and HTML (SASS, CSS3, HTML5, Bootstrap) * Strong oral and written communication skills, good teamwork player * Highly detail oriented, self-motivated, self-managed and organized Educational Requirements: * Bachelor's Degree in Computer Science or equivalent experience #GD #LI-CN1
Développeuse/Développeur Frontend Web
Absolunet, Montréal
ContratPermanentToi chez Valtech_AbsolunetÊtre Développeur Frontend Web chez Absolunet, c’est travailler en équipe agile avec des gens que tu apprécies vraiment, avec un leadership de confiance et au cœur d’une culture d’entreprise qui valorise véritablement l’équilibre travail et vie personnelle. C’est aussi collaborer avec des clients de renom aux niveaux local et mondial. Ton rôle principal est de faire le pont entre les développeurs frontend javascript et la vision des designers graphiques et des spécialistes UX. Plus spécifiquement, voici à quoi ressemblera ton quotidien :Développer, configurer, et adapter les différentes composantes et fonctionnalités d’interfaces des plateformes web livrées;Collaborer à l’établissement de solutions techniques qui considèrent tous les aspects requis d’une solution web (UX, design, backend et frontend);Participer aux rencontres d’estimations et de raffinements,  découper les tâches requises et participer aux revues de sprint;Participer aux «daily scrum», organiser et communiquer l’avancement de son travail à ses pairs, démontrer de la transparence en ce qui concerne les différents problèmes rencontrés et aider son équipe à livrer le sprint;Participer au contrôle de la qualité des solutions livrées;Contribuer à l’amélioration des standards au sein de la pratique frontend.Ton profilTu as un minimum de 2 à 3 années d’expérience en développement web;Tu as un diplôme d’études collégiales en intégration multimédia ou programmation;Tu t’exprimes aisément en français et en anglais - autant pour communiquer avec les clients qu’avec tes collègues!;Tu as de l’expérience avec des outils de standardisation (ESLint, JSDoc, stylelint); des modules de compilation (Gulp, webpack, Parcel, Babel);Tu maîtrises du HTML5, SCSS, JavaScript ES6+; framework responsive (Foundation, Bootstrap); gestionnaire de version Git;Tu as déjà travaillé  dans un environnement de développement Agile et est familier avec la méthodologie SCRUM et Kanban (ou tu as des connaissances en la matière!).Tu as une ouverture aux nouvelles technologies, tu es à l’affût des meilleures pratiques, des standards et des techniques de développement web sur le marché.Atout : Les principes de programmation (SOLID, MVC); de la programmation orientée objet avec JavaScript, n'ont pas de secret pour toi!Atout : Connaissances des plateformes de commerce électronique telles: Magento, Episerver ou Shopify.Les avantagesDu télétravail allant jusqu’à 100%, au choix, accompagné d'une allocation  unique de 500$ pour t'équiper confortablement à la maison lors de ta prise de poste;Cinq (5) jours de congés mobiles;Une assurance collective flexible incluant l’accès à la télémédecine;Un REER collectif avec contribution de l’employeur;Des projets stimulants avec des clients locaux et internationaux d’envergure;Une vie sociale active et des défis sportifs même en mode virtuel;La possibilité d’être un Digital Nomad à tes heures - c'est-à-dire, aller travailler de où tu veux! (sous réserve d’approbation);Une culture d’entreprise forte malgré la distance où les valeurs suivantes feront partie intégrante de ton quotidien: Go, Croissance, Confiance, Communauté et Équilibre! Et ceux de nos bureaux physiques (lorsqu’un semblant de retour à la normale viendra!)Un environnement de travail décontracté avec des bureaux à aire ouverte; De la bière en fût les vendredis;Des tournois de ping pong, de babyfoot et autres sports;Un club social qui s’occupe de tes fringales (et bien plus)!
Senior Web Designer to implement existing and future IM/IT projects
S.i. Systems, Ottawa, ON
Our valued public sector client is in need of a Secret cleared Web Designer to implement existing and future IM/IT projects. Design web application and web site user interfaces that must be: Easy to use, understand and navigate; Consistent with Responsive Web Design best practices. Able to adapt to a wide variety of screen types (smartphones, laptops, desktops) and input methods (touch screen, mouse, keyboard); Compliant with Government of Canada web standards (http://tbs-sct.gc.ca/ws-nw/index-eng.asp) for accessibility, usability and interoperability; and Consistent with identified user requirements. The Contractor must provide a resource that has the knowledge, experience, and the expertise to perform the following tasks which include but are not limited to: Create and adapt graphic designs for use on web sites and web applications; Create UX (User Experience) flows and screens using wireframing tools; Create and apply designs that maximize usability of existing objects; Perform architectural modeling to ensure consistency of the design with existing work; Assess the impact of the new requirements on existing web applications; Work with application developers to connect the user interface with application functionality; Develop the user interface using computer code, based upon design and Command and Control IM/IT system requirements documents; Unit test the code prior to releasing it for integration testing. Experience with the following: i. Angular ii. Material design iii. Bootstrap iv. JavaScript ES6 v. SASS or LESS CSS extensions vi. React vii. Typescript viii. Webpack ix. Vue x. Aurelia xi. Wireframing tools xii. Graphic design tools (like Sketch, Pencil, Photoshop or Adobe XD); Apply
Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. 
S.i. Systems, Ottawa, ON
Our valued Public Sector client is in need of an Intermediate UX Designer to define interaction models, user task flows, and UI specifications for the enhancement of a web portal system. The client is in need of resources to maintain and enhance the MAA web portal system. Maintain MAA web portal system - Portal maintenance activities include break/fix (i.e. bug fixes), software and database modifications, and minor feature enhancements of the existing system to ensure an efficient delivery process. Enhance MAA web portal system - Portal enhancement projects include major enhancements to the enterprise and program level functionality within the portal. The initial project, planned for 2022, will enhance the MAA portal to increase portal usage by the programs participants through improved timeliness of information to end users (digital versus paper); new program functionality and continuous improvements to user experience. Additional projects are anticipated in future years to migrate existing programs and to develop new programs on the MAA portal. We are looking for someone with the following, but not limited to, experience: 5 years experience as a UX Designer Experience as a UX Designer, on a minimum of three different Web Application Development or Enhancement projects conducting the following: Understanding and defining users’ needs Developing designs, that apply human computer interaction (HCI) elements of design and best-practices, for the improvement of an existing website or Web Application; Creating a Prototype of the recommended design; Coordinating and conducting usability testing of the Prototype for user feedback; Analyzing results to determine insights; Documenting recommended changes to the design based on insights; and Following an iterative process to further develop/evolve and test Prototypes until the design is finalized 2 projects of experience conducting the following tasks associated with application usability: Conducting usability studies; Conducting heuristic analyses and implementing web design best practices; and Applying defined web accessibility principles to designs, including but not limited to Web Content Accessibility Guidelines (WCAG) version 2.0 or higher. 2 projects of experience iteratively developing and providing designs for a website or web application that: were integrated into the website or Web Application in production; and resulted in tested or measured improvements to the usability of that website or Web Application. 2 projects of experience conducting the following tasks to define the website or Web Application’s usability: Creating Journey maps, to outline user personas paths, aims, and feelings related to accomplishing identified goals (products or services) with/from the organization; Creating user task flows, to detail the client/business and user steps involved in a user accomplishing identified goals; and Creating interaction models, to detail the stepsusers must take within a website or Web Application to accomplish identified goals. 2 projects of experience developing prototypes including conducting each of the following tasks: Developing user interface (UI) specifications; and Developing Prototypes, of at least two different levels of Fidelity, which were used to validate design elements with users. Apply
UX Designer Senior Associate
PwC, Toronto, ON
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our internal facing team collaborates with the PwC product teams to help operationalize, deploy and automate our technology products. Our team provides white-glove support and runs, operates and maintains the product with the highest level of standards. Meaningful work you'll be part of As a UX Designer, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Collaborative Ideation: Lead and facilitate brainstorming sessions and collaborative ideation with cross-functional teams to generate innovative design concepts and ideas • Journey Mapping: Map customer journeys from both a product and service design perspective, capturing the end to end experience, experience KPIs, touchpoints and interactions • Design Strategy and Service Design: Lead the development of experience blueprints that addresses the need for a cohesive experience flow between the business itself as well as the end users. Pull from different sources - like user experience, product management, and marketing - in order to create and optimize powerful experiences that can be delivered seamlessly • Wireframing and Prototyping: Create wireframes and interactive prototypes that illustrate design concepts and user flows. Iterate and refine designs based on feedback and usability testing results • UI Design & Writing: Design visually appealing and consistent user interfaces that align with the company's brand and design guidelines. Additionally, display strong UX writing skills that help to build great user experiences • User Research: Perform an array of UX research techniques to gain a deep understanding of user needs, behaviors, and pain points • Research Analysis: Conduct, analyze, and synthesize user research data to inform design decisions and balance user desirability with technical feasibility and business viability • Usability Testing: Conduct usability testing sessions to gather feedback and insights from users. Utilize test results to identify areas for improvement and refine design solutions • Accessibility and Inclusivity: Advocate for accessibility and inclusivity in design, ensuring that products cater to diverse user needs and comply with accessibility standards. Also, be an advocate for accessibility within the team and organization Experiences and skills you'll use to solve • Proven experience as a UX Designer or similar role, with a portfolio showcasing strong UI and UX design skills • Master's degree in Interaction Design, Graphic Design, Human-Computer Interaction (HCI), or a related field • Proficiency in industry standard design tools and frameworks, such as: Figma, Sketch or Adobe, Mural, Miro or InVision Freehand, Asana, Azure DevOps or Jira and Agile or Scrum Software Development Methodology • Solid understanding of user-centered design principles and practices (e.g. Design Thinking or Human Centric Design) • Experience creating or familiarity with: User Personas, Experience/User Journey Mapping, Stakeholder and User Interviews, Primary/Secondary User Research Methods, Wireframes, Low and Hi-Fi Prototyping, User Testing Strategies and UI Design • Experience with user research methodologies and the ability to collaborate with researchers to translate insights into design solutions • Experience with Service Design and/ or Web Accessibility is a bonus •A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives PwC BC Region Pay Range Information The salary range* for this position is $69,600 - $ 153,800 , plus individuals may be eligible for an annual bonus payment. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location . * Please note that the salary range for this position is reflected for our British Columbia region . Given our national recruiting approach, we recruit (and may hire) in other regions and therefore the salary range may differ depending on the work location . PwC is committed to competitive compensation and sharing salary ranges in accordance with applicable pay transparency legislation as they arise. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. What to consider before applying • This role has the option of being based out of our Toronto and Vancouver offices At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Senior Service Designer
NTT DATA, British Columbia, BC
Req ID: 266585 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Service Designer to join our team in Remote, British Columbia (CA-BC), Canada (CA). NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an experienced Senior Service Designer to join our team serving clients in Victoria, British Columbia (CA-BC). This role can be hybrid and is expected to work in the PST time zone. Job Duties & Responsibilities: As a Senior Service Designer, you will lead the design and delivery of innovative and user-centric services that enhance the overall customer experience. You will work collaboratively with cross-functional teams to understand user needs, business requirements, and technological constraints, translating them into effective service solutions. This role requires a strategic mindset, strong design thinking skills, and the ability to lead and mentor junior team members. Responsibilities: • Service Design Leadership: • Lead the end-to-end service design process, from research and ideation to prototyping and implementation. • Develop and communicate a clear service design strategy aligned with business objectives and user needs. • Collaborate with stakeholders to define service blueprints, customer journeys, and touchpoints. • Apply human-centered design principles to identify customer pain points, opportunities, and design solutions that enhance user satisfaction and engagement. • User Research: • Conduct in-depth user research to understand customer behaviors, pain points, and preferences. • Use insights from research to inform service design decisions and identify opportunities for improvement. • Collaboration: • Work closely with cross-functional teams, including product managers, developers, and business analysts, to ensure seamless integration of service design into the overall product or business strategy. • Collaborate with UX researchers to conduct user research, create user personas, and define user journeys that inform service design. Design wireframes and low-fidelity prototypes to map out user interactions and test design concepts. • Foster a collaborative and user-centered design culture within the organization. • Prototyping and Testing: • Create prototypes and conduct usability testing to validate and iterate on service design concepts. • Use feedback from testing to refine and improve service solutions. • Documentation: • Document service design processes, decisions, and deliverables to ensure knowledge transfer and maintain design consistency. • Create and maintain design documentation, such as journey maps, personas, and service blueprints. Basic Qualifications: • Degree in Computer Science, Service Design, User Experience, or a related field. • Proven 7+ years of work experience in service design, user experience design, or related roles. • Strong portfolio showcasing a range of service design projects and outcomes. • Proficiency in design tools such as Sketch, Figma, or Adobe Creative Suite. • Excellent communication and presentation skills. • Ability to think strategically and solve complex problems. • Experience working with cross-functional teams and clients. Ideal Mindset: • Human-centered: You understand human-centered design philosophy and best practices • A Practical Creative: You enjoy solving complex problems creatively but you are practical in your solutions, realizing the many constraints that may impede the "ideal" • Flexible Work Style: You work equally well in a participatory, team-based environment as well asneeding to work autonomously About NTT DATA Services NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Job Segment: User Experience, Computer Science, Application Developer, Consulting, Technology
Senior Product Designer- VP
RBC, Toronto, ON
Job SummaryWe are seeking Product Designers at all levels to join our growing team within RBCs Cash Management division. Our newly-formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces.Job DescriptionWhat is the opportunity? We are seeking Product Designers at all levels to join our growing team within RBCs Cash Management division. Our newly formed Experience Design team employs user-centered design practices and methods to create extraordinary customer experiences which transform the market. You will be responsible for creating innovative digital experiences for a range of products serving our diverse customer base. The ideal candidate will have a proven record of driving innovation in a cross-functional organization to design and build the next-generation digital interfaces. Please note: Toronto based role.What will you do? Collaborate closely across our cross-functional team to bring the voice of the customer to every conversation and ensure we are building the best products in the market.Independently produce, deliver, and validate high-quality end-to-end product(s), with a focus on ideating short-term design strategies and features with our product team Bring a high-performing product design skillset and the ability to leverage design thinking practices to build UI/ UX flows that balance strategic business goals with the needs of clients Understands the capabilities, strengths, and limitations of our technology stack to best align design and development to optimize efficiency, performance and user value Rationalize solutions and effectively communicate ideas and designs. Support and mentor junior designers through day-to-day design challenges .Collaborate with core team members to introduce new product features and create a better user experience based on user feedback Work within our Agile team structure and provide quality assurance on creative deliverables Ensure adherence to Accessibility guidelines while keeping Inclusivity top-of-mind What do you need to succeed?10+ years of product design experience; BA/BS degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial Design) and including:Experience with a wide range of design and prototyping tools (Figma, Adobe Creative Suite, Principle). Desire to work through the entire UCD process using methods like sketching, storyboarding, diagramming, wireframing, prototyping, and user research Deep knowledge in 2-3 key areas: UX/Prototyping & Interaction Design, UI/Visual Design, Understanding Human Behavior, Business and Product Strategy, Design Thinking,Keen desire to gain in-depth knowledge of our customers and design complex financial services applications that are both intuitive and efficientThe knack to ask why? you believe in data-driven decisions that are strategically informed to drive meaningful solutions to user problems and opportunitiesA deep collaborative approach to solving challengesyou understand your gaps and work with others to move the product forward so everybody wins; support for continuous and iterative improvementyou are comfortable with feedback cycles that are openly communicative and generous within one-on-one and large team settingsBeing meticulous and detail-orientedyou advocate for beautiful visual design balanced with solid UX; an adaptive mindset that is able to navigate challenging or ambiguous problemPortfolio / Case Studies with recent work samplesNice-to-haves: Experience designing Native Apps and Responsive Web platformsFinancial Services product design experienceExperience integrating the Jobs-to-be-Done frameworkWhats in it for you?We are building something completely new in a dynamically changing industry grab this opportunity to leverage the significant resources of our business and brand to make change happen in the real world. In addition, we offer;A comprehensive Total Rewards Program including bonuses and flexible benefitsA dedicated manager who will support, coach, and work with you to develop an individual career growth planStrong support from our personable Leadership teamAbility to make a difference and lasting impactAn agile, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2023-06-13Application Deadline:2024-04-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Designer UI/UX
InnovMetric Logiciels inc., Quebec City, QC
Vous aimez les défis et le travail d’équipe? Vous êtes reconnu pour votre débrouillardise, votre créativité et votre minutie? Ça tombe bien, car notre équipe de développement est à la recherche d’un designer UI/UX qui correspond à ce profil! Au quotidien, votre rôle consistera à accompagner les équipes de développement dans le but d’améliorer l’utilisabilité des produits de l’écosystème PolyWorks et de son portail client. Un milieu professionnel dynamique vous attend! Voici les responsabilités dont vous vous acquitterez : Planifier et réaliser des activités de recherche auprès d’utilisateurs et d’intervenants internes, telles que des entrevues et des tests d’utilisabilitéCréer des personas et des parcours utilisateurs afin de simplifier et mieux adapter les interfaces utilisateursConcevoir le design d’interfaces intuitives, efficientes et satisfaisantes pour les utilisateursAccompagner les équipes de développement afin d’assurer un respect des normes de design et une cohérence transversale des produits et servicesParticiper à l’élaboration des normes de design et à l’amélioration du Design SystemVeiller à la simplification, la modernisation ainsi que l’harmonisation de l’interactivité et l’aspect visuel des produits Détenir un diplôme en graphisme, informatique, design d’interaction, ou toute autre formation pertinenteCumuler au moins trois années d’expérience dans le domaine du design UI/UXFaire preuve de créativité et d’originalitéAvoir le désir continuel d’apprendre et de s’améliorer Porter attention aux détails et faire preuve de rigueurPosséder de l’expérience en analyse de problème et de besoins utilisateursAvoir une bonne connaissance des outils de design et de recherche UXDétenir des aptitudes en design visuel et design d’interaction et être à l’aise avec des outils de prototypage tels que Balsamiq et Figma (familiarité avec les outils d’édition graphique est un atout)Connaître les modèles d’interaction des plateformes Windows et Web (la connaissance d’IOS et de la réalité augmentée sont des atouts)Posséder un niveau de français et d’anglais avancé, tant à l’oral qu’à l’écrit*Nous demandons un niveau d’anglais avancé puisque le titulaire du poste devra collaborer régulièrement avec des individus et des équipes de développement non francophones, notamment au sein de comités et à titre d'accompagnateur.  Nous offrons des conditions d’emploi avantageuses :Horaire flexible qui facilite la conciliation travail-famillePossibilité de faire du télétravail  Rémunération compétitive et système de bonis Assurances collectives, service de télémédecineProgramme d'aide aux employés et à leur familleThé, café et stationnement gratuitsActivités sociales, sportives et groupe de musique IMBand (allez y jeter un œil sur YouTube)L'utilisation du genre masculin a été adoptée afin de faciliter la lecture et n'a aucune intention de discrimination. Puisque ce poste requiert des interactions fréquentes avec nos collègues et/ou clients à l’international, les candidats souhaitant soumettre leur candidature doivent répondre au critère en lien avec la langue anglaise indiqué dans l’offre d’emploi.Nous vous remercions de l’intérêt que vous manifestez en présentant votre candidature. Veuillez prendre note que nous ne communiquerons qu’avec les candidats retenus en présélection.  
Managed Services Senior Technical Solutions Architect
PwC, Toronto, ON
A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for the entire vision of a technical system to solve a specific purpose. We are comprised of individuals with a focus in Business, Information, Application / Solution and Infrastructure Architecture. Meaningful work you'll be part of As a Managed Services Senior Technical Solutions Architect , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Create technical definition around customer objectives in complex situations, develop solution strategies, motivate and mobilize resources, and deliver results • Architect and/or transition significant infrastructure solutions • Design and deliver distributed applications, fault tolerance and recovery, low latency application designsas a technical solutions architect • Work with internal teams, client technical teams, client executives, and partners to manage and deliver successful solutions during implementation stage • Work as a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build trusting relationships with key Business & client stakeholders • Demonstrate experience with estimation methodology and cost levers involved in infrastructure managed services solutioning across different technical domains such as server, storage, network, end user support, service desk, cloud platforms, etc. • Understand infrastructure managed services activities across different technical domains such as IaaS, PaaS, servers, storage, network, end user support, service desk, security, others • Design applications or services within the organization • Actively support the implementation, and execution of the processes for the definition, maintenance, and compliance management of the Enterprise Architecture • Demonstrates experience in/with project management, communication, and stakeholder management skills with the ability to work well with a cross-functional and geographically dispersed team and customer base, broad architecture skills, covering application, infrastructure, data and integration, systems design, with the ability to architect or explain complex systems interactions, scalable enterprise solutions, monitoring tools & KPIs, a n d hyperscalers based cloud native solution • Shape and deliver digital products to meet and exceed the expectations of our clients and our own quality criteria • Be actively involved in planned or unplanned business development activities to help identify and research opportunities on new/existing clients • Continue to develop internal relationships and developing your PwC brand • Continue to grow personal skills in alignment with the Company and Managed Services s trategy Experiences and skills you'll use to solve • Bachelors or Masters degree in Computer Science or Engineering • Azure/Google Cloud Platform or Amazon Web Services certifications - Solutions Architect preferred • Microsoft Development Certifications preferred • Experience working extensively in large scale system solution implementations with hands-on experience • Strong experience with Azure Cloud Platform and Services • Cloud-ready architectures utilizing infrastructure and platform cloud services for Azure, AWS, GCP • Service-oriented, event-driven and microservices architectures • Containerization, and experience in using Docker and/or Kubernetes • Web /Mobile architecture Angular / React stacks • Persistence such as RDBMS/NoSQL (MS SQL, Mongo DB) data stores and appropriate use cases • Rapid-prototyping workflows and development tools • DevOps such as CD/CI, virtualization, automation, continuous integration • Experience with software development tools and defect tracking systems like JIRA, Azure DevOps • Experience with automation testing tools ( Selenium, JMeter, SoapUI, Postman) • Working with high level UX principles such as user stories, persona building, prototype/prototype development approaches and information architecture and customer/product research methodologies • Experience with Agile methodologies • Extensive hands-on experience with Azure Cloud, Azure Functions and Logic Apps, Azure Integration Services, LINQ, MS SQL Server, .NET, .NET Core, MVC, Entity Framework, Angular, GitHub, Azure DevOps, Bootstrap, JQuery , Google Apps Script • Experience with GCP, AWS, RPA, Microsoft Fabri c, Azure Databricks , Asana, Data Analytics Tools (Alteryx, Tableau, Power BI), BizTalk, Big Data / Analytics / AI tools is nice to have . • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Senior UI/UX Designer to build interfaces and UI components (React, Blazor) and create high fidelity mockups for a suite of .NET and MS Dynamics applicatio
S.i. Systems, Ottawa, ON
Our Valued Public Sector Client is seeking a Senior UI/UX Designer to build interfaces and UI components (React, Blazor) and create high fidelity mockups for a suite of .NET and MS Dynamics applications. Project Description:This project is tasked with developing a modern digital solution to enhance a suite of .NET and MS Dynamics applications. Must haves:UI/UX Designer (10+ years)JavaScript, (React/Blazor, HTML, CSS)High fidelity mockupsDegree or Diploma within Computer Programming or Graphic Design.Secret Clearance Responsibilities:Ensure the technical feasibility of UI/UX designCreating Scenarios demonstrating how apps fit with the user’s workflow.Using qualitative and quantitative data, create user stories, profiles, personas, empathy maps, service blueprints and journey maps to support user-centric development of digital solutionsReview and create UI development that is compliant with WCAG 2.0 AA standards, using JavaScript, (HTML, CSS).Develop personas, site maps, user interface diagrams, wireframes, screen layouts, and prototypes to illustrate the layout, flow and organization of websites and applicationsDevelop strategies and specifications to improve the performance, usability and effectiveness of user interfaceConduct Stakeholder meetings to gather user requirements and produce/update user story documentation and design specifications; Apply
Int. UX Designer to work in various Agile Pods to support overall creative execution for a large banking client - 51736 /51735
S.i. Systems, Toronto, ON
Int. UX Designer to work in various Agile Pods to support overall creative execution for a large banking client - 51736 /51735Duration: 6 monthsExtension possible: More than likelyInterview Process: 1 round, more than likely 2 (Webex or Teams)Work Location: Downtown Toronto - Hybrid, onsite twice a week Description:As a UX Designer, you're a strong advocate for the customer. You're formally trained in design and passionate about customer-centric innovation. You take pride in your work. You obsess over details and insist on iterating until you've gotten it right. You see feedback as a good thing. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. User-Centered Design methodologies are second nature to you. MUST HAVE:5+ Years experience as a UX Designer Prototyping skills demonstrated through various techniques: sketch, paper, wireframe, video, or interactive prototypesProficiency with design tools such as Figma, Axure and Adobe's Creative SuiteUnderstanding of web and mobile technologies Apply
ISL 27R - Senior Service Designer
BC Public Service, Fort Nelson, BC
Posting Title ISL 27R - Senior Service Designer Position Classification Information Systems R27 Union GEU Work Options Remote Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $88,636.83 - $101,099.95 annually which includes a 9.9% Grid Temporary Market Adjustment* Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Min of Trans & Infrastructure Ministry Branch / Division Information Management Branch (IMB) / Strategic and Corporate Priorities (SCP) Job Summary Bring your analytical expertise to this leadership opportunityThe Ministry of Transportation and Infrastructure plans transportation networks, provides transportation services and infrastructure, develops and implements transportation policies, and administers many related acts, regulations and federal-provincial funding programs. The Ministry strives to build and maintain a safe and reliable transportation system and provide affordable, efficient and accessible transportation options for all British Columbians. This work includes investing in road infrastructure, public transit, cycling network improvements and other green modes of transportation, reducing transportation-related greenhouse gas emissions, and strengthening the economy through the movement of people and goods. The Ministry invests in highway rehabilitation and side road improvements, which includes road resurfacing, bridge rehabilitation and replacement, seismic retrofits, intersection improvements and upgrades to smaller side roads to help connect communities.Within the Ministry of Transportation and Infrastructure, the Information Management Branch (IMB) is part of the Strategic and Corporate Priorities (SCP) division. The SCP division's mission is to be a trusted partner using talent and technology to collaboratively lead and facilitate cross-ministry and corporate initiatives that support innovation, service excellence, and an engaged workforce. To support the mission, the IMB is leading the delivery of user-centered digital data products in partnership with ministry programs to support an effective and integrated transportation system.The Senior Service Designer is responsible for supervising a team of Service Designers, designing and delivering the user experience, and evolving the product vision.Job Requirements: Degree or diploma in a design or technology discipline, or equivalent combination of education and experience. Demonstrable knowledge, experience in and passion for user-centered design practices gained working in a user experience design capacity for over 5 years. Proven experience of working in an agile, digital product- focused development environment with User Experience teams, designers, and developers to iteratively create and improve digital products and services. Experience mentoring and supporting less experienced Service Design and UX practitioners. Preference may be given to applicants with: Significant project management experience. Demonstrated expertise designing for the web and mobile, including graphic design, interaction design and/or data visualization. Experience with related UX practices and skills, including content design, content strategy and/or information architecture. Experience producing and working with design pattern/asset libraries. Experience in data visualization and/or familiarity with products (BI tools) and approaches. For questions regarding this position, please contact [email protected] .About this Position: Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. This position can be based in any Ministry of Transportation & Infrastructure office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. An eligibility list may be established to fill future temporary and permanent vacancies. Please refer to MyHR for more information on Temporary Market Adjustments . Depending on the successful candidate's location, a bi-weekly isolation allowance may apply. Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.To learn more about these B.C communities you can click on the Hello BC link here!How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.Job Category Information Management/Information Technology
SE RBCM G2 - Visitor Experience Designer
BC Public Service, Victoria, BC
Posting Title SE RBCM G2 - Visitor Experience Designer Position Classification Seasonal Employee RBCM G2 Union GEU Work Options Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $21.71 - $24.03 hourly Close Date 4/4/2024 Job Type Temporary (Auxiliary) Temporary End Date 9/6/2024 Ministry/Organization BC Public Service -> Royal BC Museum Ministry Branch / Division Learning and Engagement Job Summary Visitor Experience Designer Learning and Engagement Engagement and UNDRIP Implementation Division 3 Full Time & 1 Part Time, Seasonal Opportunities RBCM G2 (Seasonal) Hourly Pay Rate: $21.71 - $24.03The Royal BC Museum (RBCM) was established in 1886, making it one of the oldest continually operating museums in Canada. Since its inception the museum has changed and evolved alongside the rest of the province. Today's RBCM is committed to creating community connections, gathering spaces and educational programs, and to providing opportunities for critical thinking, self-reflection, and thought-provoking experiences to people across BC and around the world.The archives were founded in 1894 and in 2003, both organizations joined together to become BC's combined provincial museum and archives, with its purpose being to broaden the understanding about our province. We are passionate about inspiring curiosity and wonder, while sharing BC's story with millions of visitors who walk through our doors and explore our website each year.IMAX® Victoria is also part of the RBCM and provides incredible immersive cinematic experiences and work in tandem to deliver inspiring educational and entertaining experiences.The RBCM, is updating not only the facilities and infrastructure, it is creating a new Collections and Research Building in Colwood, BC. It is an exciting time to join the museum team as we rethink and modernize our methods and processes, and welcome the perspectives and stories of all British Columbians.The Learning and Engagement Department develops and delivers programs that can enrich and change people's lives by providing meaning and relevance through a variety of program opportunities. The museum and archives collections are powerful touchstones through which active and thought-provoking experiences for adults, children & families and students K-12 are created.The Learning and Engagement Department also manages all aspects of visitor experience and in this respect is responsible for reviewing and operationalizing RBCM's Visitor Experience Strategy in partnership with all visitor-facing service providers including the Royal BC Museum Foundation, IMAX Theatre, catering providers, volunteers, visitor experience designers, and staff.Under the general direction of the Learning Program Developer the Visitor Experience Designer prepares and performs activities that enhance the visitor experience during the summer season at the Royal BC Museum. In this role, the individual will assume storytelling roles and/or use dramatic interpretive techniques while roaming around the surrounding areas of the feature and core galleries within the Royal BC Museum, around the precinct and the immediate downtown area as determined by the Museum. The Visitor Experience Designer will also assess the orientation/welcome experience of the Royal BC Museum visitor on a daily basis, and will work cooperatively with other 'front of house' departments (Admissions, IMAX and Volunteer Services) to initiate changes if necessary to improve functions.During our 2024 summer season, the Visitor Experience Manager will develop an in-depth knowledge of our core galleries, Helmcken House and the Stonehenge and Canadian Modern feature exhibitions and be able to use interpretive and/or applied theatre skills to welcome and engage the general public, self-guided school programs and tour groups in the lobby, galleries and at special events, and outreach programs.We are currently looking for Visitor Experience Designers who bring a wealth of expertise to our team. The ideal candidates will have some post-secondary education in theatre, hospitality or tourism, and/or education, experience with "people management" and/or other customer service related activities as well as experience with public speaking in front of large audiences and/or tour/school groups. They will require the ability to put personal skills like imagination, emotional honesty and empathy at the service of a creative process and Understanding and appreciation of how to communicate effectively to different cultures; an ability to focus and listen.The ideal candidate will possess excellent communication skills, both verbal and written and have the ability to communicate comfortably, with tact and diplomacy as well as the ability to answer, refer or act on a wide variety of enquiries. Our successful Visitor Experience Designer will require the ability to speak English with preferred ability to speak one (or more) of the following languages: Cantonese, French, Spanish, German, Japanese, Korean, Punjabi and/or Tagalog.Throughout the timeframe of the position (May 6 - September 6), individuals must be available and flexible to commit to working days, weekends and statutory holidays, they must also be available for on-call substitution work and must have no objection to wearing the uniform provided by the museum. If you meet these criteria, we invite you to apply and contribute your expertise to our dynamic team.Before you apply for this position, you must meet the eligibility requirements. To be eligible to work in Canada, you must be a Canadian citizen or permanent resident of Canada or authorized in writing to work in Canada under the federal Immigration Act. Eligibility to work in Canada is granted through citizenship, permanent resident status, or a work permit.An eligibility list may be established for future temporary and/or permanent vacancies. How to Apply:Your application must clearly demonstrate how you meet the job requirements listed with the job profile.Please submit your resume and cover letter in pdf format by Thursday, April 4, 2024 at 11:59 pm (PST) with the following subject line: Last Name, First Name, RB2024-15 via email to: [email protected] Additional Information:This position requires a Criminal Records Check under the BC Public Service Screening Policy and the Criminal Records Review Act. All applicants must be legally entitled to work in Canada (i.e., have Canadian citizenship or permanent resident status).The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) person seeking work or already employed in the BC Public Service. For guidance on applying and/or preparing for an interview, please contact [email protected] or call #778-405-3452.Job Category Social Services
Product Design Lead, AbeBooks Onsite Experience
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, AjaxDESCRIPTIONWe are looking for a seasoned Product Designer based in Victoria (preferred) or Vancouver to make AbeBooks a best-in-class destination for discovering used and collectible books.As the Product Design Lead, you'll be involved in all aspects of product development from brainstorming to diving into research and working with engineering, and product management. You will utilize a full range of skills including: wire framing, interaction design, prototyping, and visual design to bring these experiences to life. To succeed in this role, you must be an innovative self-starter and a strategic big-picture thinker. You'll champion best practices and processes needed to drive design-led, customer-obsessed solutions. The ideal candidate will be able to visualize an experience, articulate complex use-cases and drive the vision into design deliverables and artifacts. To succeed in this role, candidates must be able to work independently and deal with a high-level of ambiguity.Key job responsibilities- Assume ownership for the design of end-to-end product experiences and features.- Lead design through all phases of the product development lifecycle from discovery to launch.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Through research, identify opportunities and create experiences to solve our most challenging customer problems.- Create design frameworks, diagrams, user flows, wireframes and detailed visual mockups to communicate design strategies, while also diving deep with product and engineering to implement your vision.- Support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.- Provide coaching, feedback, and mentorship, with an emphasis on growing junior designers.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.- Present to design, tech, business and leadership.A day in the lifeAs the Product Design Lead, you'll work with a cross-functional team based in Victoria and Vancouver, inventing and iterating on end-to-end product experiences. You will have a leader who clears a path for you, and a team of peers to rely on for dialog and support. The UX Design team is passionate about their craft and relentlessly advocates for customers of all abilities. The team is looking for someone who can share our passion for books and create experiences for customers of all abilities.About the teamAbeBooks, an Amazon company, is a global online marketplace for books and collectibles, with hundreds of millions of new, used, rare and out-of-print books listed for sale by thousands of sellers.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CAN | Victoria, BC, CANPREFERRED QUALIFICATIONS- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflows- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Knowledge of design tools such as Balsamiq, Omnigraffle, Photoshop, Illustrator, Visio, and DreamweaverAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $90,500/year up to $151,100/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/02/2024 09:33 AM
Player Experience Manager
BCLC, Vancouver, BC
Player Experience Manager Location: Vancouver, BC, CA Job Function: Facilities and Technical BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Player Experience (PX) Manager holds a crucial leadership position in driving player experience and advancing BCLC's vision of becoming a player-centric organization. Serving in a client management role, they act as a vital liaison between BCLC's Player Experience function (PX, UX and Research) and Line of Business (LOB) leaders, facilitating both strategic initiatives and core operations. They play a pivotal role in promoting PX throughout the organization by incorporating player empathy, design thinking methodologies, and collaborative approaches into BCLC's experience design processes. They promote collaboration by actively sharing insights, concepts, frameworks, and best practices related to customer experience management to enhance BCLC's capability development. Key Accountabilities: Relationship Building: Cultivate and maintain strong relationships with key client roles within the LOB, fostering collaboration and alignment. Alignment and Support: Understand LOB strategies and roadmaps to ensure alignment with PX department priorities, advocating for player data and user-centric design integration. End-to-End Design Oversight: Oversee the complete design process, acting as a project manager to ensure the execution of key PX artifacts outlined in the design process. Escalation Point: Serve as an escalation point for challenges encountered by designers, analysts, or leaders during the delivery of PX artifacts, collaborating with LOB partners for resolution. Workshop Facilitation: Plan and facilitate design workshops in partnership with UX, Research, and other stakeholders during projects to drive collaboration and innovation. Player Insights: Develop a deep understanding of players and the insights collected about them, providing input and guidance to LOB partners. LOB Awareness: Stay informed about the drivers and challenges within the LOB, as well as key consumer and industry trends impacting players. Pain Point Identification: Identify player pain points and opportunities across player journeys in supported LOBs, ensuring understanding by LOB partners. Voice of Customer (VOC) Program: Contribute to the design of the VOC program for specific LOBs, leveraging insights to drive improvements. Visibility into UX and Research Work: Maintain awareness of UX and research work supported by the PX function for LOBs, ensuring alignment with strategic objectives. Player Insights in Meetings: Participate in LOB meetings, providing player insights and perspectives to teams supporting the delivery of Player Experience. Leadership in Cultural Initiatives: Play a leadership role in planning internal events and team training aimed at building a player-centric culture within the PX department (e.g., symposiums, player appreciation events, CX training, etc.). Minimum Required Qualifications: Education and Experience A Bachelor's degree in a related discipline; 5-7 years of related experience in customer experience management, design, research, product management, leadership, change management An equivalent combination of education and/or experience may be considered. Technical Requirements: Strong client management and relationship-building skills. Project management experience, particularly in design processes. Excellent communication and facilitation abilities. Analytical mindset with a focus on player insights and data. Understanding of UX design principles and research methodologies. Strategic thinking with the ability to align initiatives with business goals. Leadership qualities to drive cultural initiatives and team development. Solid business acumen that includes literacy in areas of customer strategy, development customer experience management, product management, finance, research, and operations. Solid knowledge of BCLC business portfolio as well as knowledge of stakeholders within BCLC is an asset Strong communication skills and the ability to explain complex information in an effective manner. Demonstrates strong presentation and data visualization skills; Certifications in customer experience management, product management and or design thinking an asset. Excellent interpersonal skills; Ability to act on own initiative, exercise sound judgment and prioritize tasks with the experience and confidence to know when to ask for support; Ability to work with a high degree of accuracy and attention to detail. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Learning Experience Designer, AGI Data Services
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS5+ years experience in Instructional Design, Instructional Technology, or Learning Technology 3+ years experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software.5+ years of Microsoft Office products and applications experienceExperience in working or contributing to training design or planning projects Adept with basics of visual design principles Experience with user experience design principlesDESCRIPTIONThe scope of a Learning Experience Designer (LXD) in ADS is for an individual contributor independently responsible for the full cycle of Analysis, Design, Development, Implementation and Evaluation (ADDIE) for development of learning experiences to address complex or ambiguous problems. The LXD has expert level LXD-skills across ADDIE, adult learning theories, visual experience design and assessment methodologies using rapid authoring tools that can adapt to a range of delivery methods (i.e. in-person or vILT, e-Learning, blended, microlearning such as videos, infographics, job aids, etc.). The LXD leverages this expert skill to optimize procedures and share best practices with less experienced LXDs. The LXD has 3+ year program management experience or 2+ years of experience as a Learning Experience Designer.A LXD uses knowledge and skill to decide which actions to take while leading program level and curriculum-level LXD goals and moderately impacts team goals. A LXD is able to design short-term solutions and deliver independently on defined program strategy, and seeks limited guidance on business problem and solutions. The LXD is also expected to analyze curriculum metrics post launch, to make recommendations for improvement.Key job responsibilitiesThe AGI- DS organization is engaged in the data processing to support the voice recognition for Alexa, the cloud-based service that powers devices like Amazon Echo, Echo Show, Echo Plus, Echo Spot, Echo Dot, and more. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa's brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. We also are building the future with Alexa LLM and generative AI. Come build the future with us.The KM (Knowledge Management) team is responsible for driving high quality training content for data associates located across the globe. This includes creating engaging process and tool content, including instructor-led training, E-Learning and self-paced learning, blended learning, virtual classroom design, building tool kits and study guides, and performance support aids for all global sites.Do you like developing technical training, including video creation, instructional design and graphic design to create high impact training curriculum? AGI - DS is looking for innovative learning professionals to support the development of engaging digital training for our front-line data associates.As a Training Content Specialist, you will be an eLearning developer creating digital assets using standard instructional software tools to develop training that will inspire our learner population.Roles and Responsibilities will include, but are not limited to:• Develop learning solutions using eLearning development tools, which include using storyboards and design direction to create digital assets such as videos, graphics, and modules. • Ability to rapid develop digital assets to support course content for a frequently changing environment.• Strong video editing and development skills• Partnering with Learning Experience Designers to produce high quality eLearning content• Support curriculum maintenance reviews for developed training and update learning assets according to maintenance cycles.• Design and Develop templates • Experience with SCORM requirements.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS• Ability to communicate effectively and interview stakeholders for technical information• Project management experience• Experience working on a fast-paced Instructional Design team• Knowledge or experience with using gaming mechanics in eLearning assets• Experience working with Learning Management Systems (LMS) such as Cornerstone• Understanding of Adult Learning Theories and ADDIE model• Experience working on an Agile team working in SprintsSalary: . Date posted: 03/29/2024 09:21 AM
Intermediate Content Writer to work with UX Design/Product teams to create and document user journeys for digital products
S.i. Systems, Toronto, ON
Out Client is seeking an Intermediate Content Writer to work with UX Design/Product teams to create and document user journeys for digital products. Fully remote role can be worked anywhere in Canada but preference will be given to Calgary based candidate who is open to occasional work onsite Must Haves:5+ years as a Content Writer or UX Writer with experience creating content such as:User Interface (UI) Copy wiritng MicrocopyNavigation LabelsProduct Onboarding ContentHelp DocumentationContent Style GuidesExperience going through user journey or customer flow for loyalty, e-commerce, or similar industryExperience working with Product Owners, UX Designers and Researchers to assess product experience to write clear and concise content for digital products (web, mobile app, kiosks and chatbot) Must have a portfolio of work demonstrating UX Writing Nice to Have: Experience with Figma Experience with AEMExperience using a Design SystemExperience using Zeplin for repository Apply
UX Designer
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 5+ years of design experience- 3+ years of delivering design solutions as a UX designer or interaction designer experience- Have an available online portfolio- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)DESCRIPTIONWe are seeking an imaginative, skillful, and versatile designer who in addition to having a substantive hands-on experience of designing for exceptional customer experience for retail also has a good understanding of experience design for mobile games. This role requires you to work with other UX Leads and designers and lead conceptualization and realization of exceptional user experience for retail as well as new gamified experiences throughout the Amazon Shopping Journey. Priorities can often change in a fast-paced environment, so this role includes, but is not limited to, the following responsibilities: Key job responsibilities* Lead the UX Design team for design of various aspects of retail design and to understand game design and mechanics to create highly engaging user experiences across Amazon's shopping journey.* Create conceptual wire-frames, user flows diagrams and low-fidelity prototypes to communicate design concepts for discussion and testing purposes. * Create and contribute to gaming design system, create detailed screens and engaging usable flows for games and gamified experiences on mobile apps * Working closely with UI Designer, art directors, motion designers and engineers to deliver the best possible user experience while staying within technical and aesthetic constraints* Working closely with User Research to ensure that the solutions are informed by data * Taking an active role in implementation and feature delivery * Contribute to and proactively seek solutions to technical or design challenges.* Help implement design specifications to ship-able quality.* Be able to take the high strategic view as well as dive deep and execute great game UX independently* Experience in special effect, animation and rendering.* Capable of adapting to a range of art styles and techniquesWe are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 2+ years of mass-market consumer web / mobile products experience- Experience working in a collaborative team and working directly with developers for implementation of designsSalary: . Date posted: 04/10/2024 09:17 AM
Développeur Front-End
Merkur inc., Brossard, QC
Bienvenue sur notre offre d’emploi de Développeur Front End!Chez Merkur, tu auras l’opportunité d’être impliqué dans un environnement technologique en ébullition et de participer à une multitude de projets permettant de valoriser les données en entreprises et de faire une différence dans le quotidien de nos clients : intelligence d’affaires (BI), implantation de systèmes ERP, MES et CRM, robotique et connectivité-machine, a automatisation de processus, IoT, etc.En tant que Développeur Front End, en collaboration avec une équipe d'experts chez Merkur, tu seras amené mettre de l’avant ton expertise et tes connaissances afin développer et implanter des solutions innovantes chez nos clients.Et beaucoup plus encore!Les valeurs organisationnelles clés au succès de l’équipe Merkur Collaboration Intrapreuneurship Innovation Développement Ce que tu auras vraiment à faire dans ce rôle:Participer activement à des projets d’implantation de solutions logicielles qui facilite la coordination des opérations en usine ;Concevoir, programmer et configurer des fonctionnalités Front End et d'interface usager (UI/UX), en lien direct avec les utilisateurs de la solution ;Travailler en étroite collaboration avec l’équipe multidisciplinaire de développement logiciel 4.0 ;Apprendre, comprendre et analyser les processus opérationnels de l’usine pour bien définir les besoins d’affaires des différentes parties prenantes reliés aux activités de production, d'assemblage et du système qualité ;Traiter, centraliser et rendre disponible l’information et les données opérationnelles aux différents postes de travail ;Contribuer au suivi des projets avec les clients ;Collaborer avec son équipe et faire preuve de créativité pour apporter des solutions pragmatiques aux problématiques et faciliter le travail des utilisateurs ;Veiller à la qualité de son travail et exécuter des tests et preuves de concepts pour valider le bon fonctionnement et s’assurer de rencontrer les requis ;Agir à titre de personne-ressource et assurer un soutien technique aux utilisateurs pendant l’implantation et la mise en service. Les compétences minimales dont tu dois posséder:Tu possèdes un BAC ou une technique en génie informatique, informatique, logiciel ou l’équivalent ;Tu as acquis 3 à 5 ans d'expérience pertinente en lien avec ce poste ;Tu as des connaissances avec les outils par programmation de flux de type low-code du type Node-red ;Tu as des connaissances dans la conception d’interface utilisateur web (HTML, CSS, JavaScript et Vue.JS) ;Tu démontres un intérêt marqué pour l’usine intelligente (4.0) ou le domaine manufacturier ;Tu as de l’expérience dans l’implantation de système de gestion (ex : ERP, MES, etc.) ;Tu as de l’expérience avec les bases de données relationnelles (MSSQL) ;Tu es bilingue (Français, Anglais), tant à l’écrit qu’à l’oral.  À quoi tes collègues et clients doivent s’attendre de toi :Tu es autonome et débrouillard ;Tu es rigoureux, discipliné et aimez le travail bien fait ;Tu as un fort intérêt pour l’innovation et tu es reconnue pour ton grand sens de la créativité ;Tu te sens curieux d’en apprendre davantage sur la transformation numérique et le milieu manufacturier ;Tu es réellement motivé à l’idée d’intervenir avec différents intervenants sur le plancher de production ;Tu cherches à bien comprendre le quotidien des utilisateurs afin d’identifier des solutions de faciliter leur travail ;Tu as d’apporter une valeur ajoutée au travail quotidien des utilisateurs ;Tu portes une grande importance à la collaboration avec tes pairs ;Tu possèdes une excellente capacité d’adaptation aux différents environnements de travail. Et nos avantages dans tout ça? Nous avons à cœur de favoriser la conciliation travail et vie personnelle. Chez Merkur, nous avons un mode de travail hybride, très flexible. Tu auras le droit à 2 journées de télétravail, et tu auras la chance de venir échanger avec tes pairs lors des autres journées ;Nous évoluons dans une structure hiérarchique non rigide et avons des liens étroits avec la direction ;Nous offrons un processus d’intégration complet, beaucoup de rétroaction et d’opportunités de parfaire ses compétences rapidement, au sein d’une équipe multidisciplinaire enrichissante ;Nous avons une structure interne qui favorise l’initiative et qui mise sur des défis stimulants ;Nous plaçons l’humain au centre de nos décisions d’entreprise et nous avons une culture inclusive qui reconnaît la richesse qu’apporte la diversité ;Nous évoluons dans un milieu qui favorise le bien-être avec des ressources en gestion de stress, santé mentale et télémédecine ;Nous remboursons les cotisations à un ordre professionnel ;Nous offrons, en plus des congés fériés légaux et des vacances, 5 congés payés supplémentaires. Tu as lu et relu la description du poste plus haut et tu te dis que cela va de pair avec tes aspirations professionnelles? Désires-tu avoir l’opportunité de rencontrer un de tes futurs collègues lors d’une entrevue?Viens prendre le temps de discuter avec nous en posant directement ta candidature à cette offre!Seules les candidatures retenues seront contactées. Merkur s’est engagée à favoriser une main-d’œuvre diversifiée et représentative, de même qu’un milieu de travail inclusif où tous les employés sont traités de façon équitable. L’usage du masculin dans le contenu de ce document a pour seul objectif d’alléger le texte.L’usage du masculin dans le contenu de ce document a pour seul objectif d’alléger le texte.La maîtrise de l’anglais est requise pour nos clients internationaux et nos clients du Québec ayant des projets à l’international.