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Manager, Family Outreach and Mental Health (HR344)
Carya (formerly Calgary Family Services), Calgary, Alberta
At carya (formerly Calgary Family Services), we know that the strength of our community is rooted in its people.  That’s why we’ve dedicated more than 110 years of service to creating healthier, more connected communities in Calgary.With numerous programs for youth, families, and older adults, we provide a spectrum of mental health and social inclusion services for people of all ages - from babies to youth to older adults - and their support networks. Our highly skilled team encourages thousands of Calgarians each year to discover their full potential and build flourishing relationships with their families and community.This position reports to the Director of Strong Families in Community. Position Summary Our strength is our people, who together with their diverse backgrounds create a workplace where both people and excellence is valued and innovation and collaboration lived out. The Manager of Family Outreach and Mental Health is responsible for the oversight of clinical family programs that predominantly occur in the community or family home. This management portfolio is heavily partnered and requires significant reporting and relationship management with Children’s Services including the Family Resource Network. This portfolio also partners closely with Catholic Family Service, and FFT LLC as key stakeholders. This manager is responsible for staffing and staff management, quality assurance, funding reporting, and proposals. The manager also provides agency wide leadership and supports agency initiatives where appropriate.Relationships are the how and the why of the work we do. This manager role requires the skill and knowledge in leading teams through change and transition. This includes sharing and holding program, department and organizational vision as well as agility, innovative and creative thinking while nurturing a healthy staff and agency culture. Responsibilities 1. Administration and Program LeadershipParticipate in developing and implementing the strategic direction of the Strong Families in Community (SFC) Department with a clear commitment to the principles of Truth and Reconciliation, trauma informed practice, and a natural supports frameworkLead and motivate the various teams to achieve the outcomes outlined in program logic models, agreements and contracts; align with the framework offered by the agency policies, strategic direction, vision, mission and valuesOversee quality assurance processes and accountabilities for family and community counseling supervisors and teams to push the boundaries on excellence and innovationMonitor outcome data and utilizes it to inform program development and decision makingCoordinate with the Director and SFC managers regarding service delivery, administrative and community issuesOversee staff recruitment, orientation, development and evaluationLeads nominal and funding reports for all Family Outreach and Mental Health programs, and leads or supports with all proposals related to these programs 2. Supervision and Staff DevelopmentIs familiar with current clinical methodologies and committed to continual learning of leading and best practices demonstrated in researchProvide strong leadership and cultivate a culture of excellence, respect, accountability, self care, innovation and collaborationMentor and support supervisors in clinical and administrative support to their teams.Be a resource to staff and management on current research, trends, methodologies and approaches relevant to the presentation and treatment of mental health and social isolation concerns in children, youth and adultsAssist supervisors and the team with clinical ethics, having familiarity with ethical decision making and statutory policies affecting clientsImplement fair and consistent personnel practices, including identifying areas of growth and development for directly reporting staff, facilitating regular supervisions and annual reviews, and ensuring they reflect the policies and procedures of the agencyActively seek training opportunities for staff and develop cost effective methods for training in coordination with the Director and other managers3. Program StandardsAssist the Director to lead change to continue to push the boundaries of service delivery excellence towards client centred, culturally safe, effective and responsive programsDemonstrate a commitment to principles of Truth and ReconciliationCreate and communicate desired outcomes and that service targets are achievedParticipate in the development, measurement and collection of program and funder outcomes  Collaborate within an integrative continuum of both Carya and partner programsEnsure that SFC staff maintain proper records as required by the program, agency and funder4. FinancesAssist the Director in preparing departmental budgetsMonitor program budgets and program spending, and anticipate program needs to inform future budgets and fund development opportunities5. OrganizationalParticipate in agency leadership meetings and other agency initiativesEstablish and maintain strong working relationships with staff, colleagues, service providers, community and fundersActively encourage community and first voice support to Carya purpose and ambition.Be available to provide coverage for other leadership members within the organization and support to other staffRepresent Carya and its brand in the larger sector and champion agency mission and values Qualifications & ExperienceGraduate degree in Social Work or Psychology with related experience in a clinical settingDemonstrable skills and experience in family and brief counseling and group methodology, various counseling theoretical frameworks and theories including attachment, developmental, family systems and group theoryCompletion of Natural Supports Framework training Certification with the Alberta Family wellness Initiative’s Core Brain Story Supervision of clinical teams for at least 5 yearsFamiliarity with client management programs, data collection and outcomes reporting is required.Previous experience with research, and/or grant writing experience is a definite assetMaintain professional registration with their professional body and perform duties in accordance with the code of ethics and values, as delineated by their governing body and provincial standardsAdvanced skills in Microsoft applications (Outlook, Word, PowerPoint)Familiarity with Microsoft Teams is a definite assetPlease note the successful candidate must successfully complete a Criminal Record Check, Vulnerable sector clearance and Child Intervention Check if not completed within the past two years.Full Time Regular (1.0 FTE, 37.5 hours per week) Salary to commensurate with education and experiencecarya offers a competitive benefits package with excellent work/life balance and paid time offClosing DateMay 12 at 11:59pmIf you are seeking a genuine challenge in a workplace where excellence is valued and the atmosphere is supportive, please send your résumé to:  [email protected]Carya is an equal opportunity employer. Persons from diverse groups are encouraged to apply. We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted.
ITOM Manager, ServiceNow
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125653 Primary Location:Montreal, QC All Available Locations:Toronto, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. What will your typical day look like?As a Manager, you are a growing leader in our Service Management practice, bringing forward thinking, pragmatic and sustainable solutions to help our clients imagine, deliver and run a modern enterprise. As a Manager you will be responsible for day to day delivery of our ServiceNow project portfolio, managing the plan, delivering quality, coaching our team and providing guidance to our clients. Working with our Senior Managers and Partners you will be part of our growing ServiceNow business as a delivery leader. The role will also include some initial elements of sales including, but not limited to, creating client proposals, RFPs, and contracts, creating market points of view, building internal and external relationships. No two days are ever the same but expect each day to be highly dynamic, collaborative and engaging as you help build our out team and advise our clients make their worlds of work, work better.About the teamAt Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you• Minimum 5 years' experience with the implementation of ServiceNow Discovery and ServiceNow Service Mapping, with at least half the time spent developing custom probes and sensors. • Deep experience with ServiceNow scripting. • Minimum 5 years PowerShell experience. • Minimum5 years' experience in Python, Ruby or a similar scripting language. • Understanding of the ServiceNow Common Service Data Model (CSDM). • Experience with Dynatrace, AppDynamics and/or event management solutions such as SolarWinds as plus, in particular integrations (inbound and outbound) to those systems and configuring those systems. • Experience in Chef, Puppet, Ansible or similar infrastructure as code technology a plus. • Experience with telecommunication networks and infrastructure a plus. Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Total RewardsThe salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Data Modeler, Developer, QC, Equity, Manager, Data, Technology, Quality, Finance, Management
CMDB Manager, ServiceNow
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125659 Primary Location:Montreal, QC All Available Locations:Ottawa, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Moncton, NB; Regina, SK; Saint John, NB; Saskatoon, SK; Toronto, ON; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. What will your typical day look like?As a Manager, you are a growing leader in our Service Management practice, bringing forward thinking, pragmatic and sustainable solutions to help our clients imagine, deliver and run a modern enterprise. As a Manager you will be responsible for day to day delivery of our ServiceNow project portfolio, managing the plan, delivering quality, coaching our team and providing guidance to our clients. Working with our Senior Managers and Partners you will be part of our growing ServiceNow business as a delivery leader. The role will also include some initial elements of sales including, but not limited to, creating client proposals, RFPs, and contracts, creating market points of view, building internal and external relationships. No two days are ever the same but expect each day to be highly dynamic, collaborative and engaging as you help build our out team and advise our clients make their worlds of work, work better.About the teamAt Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we are able to offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you • Minimum 5 years' experience in data modelling, data model design, object oriented software design • Minimum 5 years' experience in designing and usage of relational databases, database normalization techniques, database performance optimization techniques. • Deep familiarity with the ServiceNow Common Service Data Model (CSDM) and CSDM design patterns to model IT use-cases • Understanding of IT Incident, Change and Event Management processes • Experience in process mapping, process discovery and process optimization a plus. • ITIL service design experience a plus Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Total RewardsThe salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Data Modeler, Database, Developer, Equity, QC, Data, Technology, Finance, Quality
Project Manager/Intermediate Landscape Architect
WSP Canada, Edmonton, AB
EDMONTONWSP is seeking a creative Project Manager/Intermediate Landscape Architect with strong project management experience, and passion for landscape and urban design. If you are looking to advance your career growth, take on more responsibility and project management tasks with very competitive compensation then this is a great opportunity for you. With highly experienced senior staff and a broad network of support nationally you will be exposed to plenty of mentorship and training opportunities. This position is based in Edmonton. Although a global company, we are a relationship driven business that focuses on a work life balance - a key factor in our hybrid work environment.We serve the private, public, and institutional sectors on a wide range of projects across Canada with a focus on environmentally responsible, socially conscious high-quality design. You will be contributing to a wide range of projects, from small to large scales and will be involved from concept through contract administration. Our areas of focus include urban revitalization, master planning, urban and regional parks, public spaces and plazas, complete streets, multi-use trails, transit facilities, infrastructure, commercial, institutional, land development and ecologically based landscapes. You bring a curious mindset and thoughtful, collaborative approach to design. Why WSP? We value and are committed to upholding a culture of Inclusion and Belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. Our Hybrid Work Policy - a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPA day in the life: Working closely with junior and senior Landscape Architects, Designers and Technologists; Manage and work on projects within the broad scope of landscape architectural practice including master planning, landscape concept and detail design development, construction detailing, urban design, preparation of schematic illustrations and presentation of design work to our clients, the public, and project stakeholder groups; Effectively develop and communicate different design ideas and provide design and technical critique; Report writing, proposal and presentation preparation; Provide cost estimating, detail design services, contract document preparation, tender and contract administration services including inspection and construction management for total project involvement; Close collaboration with multidisciplinary teams on a wide range of project types; Client liaison and relationship building; Effectively develop and communicate different design ideas and provide design and technical critique; Report writing, proposal and presentation preparation; Provide cost estimating, detail design services, contract document preparation, tender and contract administration services including inspection and construction management for total project involvement; Manage and work on projects within the broad scope of landscape architectural practice including master planning, landscape concept and detail design development, construction detailing, urban design, preparation of schematic illustrations and presentation of design work to our clients, the public, and project stakeholder groups; Ability to meet with current and potential clients and develop business leads within Edmonton and other municipalities across northern Alberta; Participate and contribute to office activities, initiatives, and learning opportunities.What you'll bring to WSP ... A Degree or Diploma in Landscape Architecture, Urban Design, or similar relevant education; 5-7+ years of professional experience working in Landscape Architecture / Urban Design with a focus on Project Management; Strong organizational skills with the ability to work independently and oversee junior team members on multiple project tasks; Keen understanding of regulatory frameworks, project development, and implementation; Excellent written, verbal communications skills and interpersonal skills with the ability to coordinate and communicate with various professional disciplines; Significant experience in Project Management is required and experience in construction management, production of contract documents, and the contract administration process along with field experience is essential; Strong technical skills including proficiency in AutoCAD, Adobe Creative Suite, Microsoft Office; An enthusiastic and collaborative mindset with a desire to find creative solutions that are technically sound; A valid driver's license to conduct site reviews and attend client meetings.The following qualifications are strongly desired: Membership in the AALA (stamp preferred), or reciprocity eligible; Project coordination / project management experience; PMP Certification Design Build / P3 project experience is an asset; Experience in preparing specifications is an asset; Proficiency in MicroStation, Civil3D, SketchUp, Revit, Rhino and GIS are assets; ISA Certification is an asset; and Fluency in written and spoken French is an asset.We request applicants submit a RESUME AND PORTFOLIO (PDF or website link) highlighting relevant work experience. Please limit PDF files to 10MB. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Property Manager
WSP Canada, Edmonton, AB
WSPcurrently has a new opportunity for a Property Manager to join our Real Estate & Facilities Management team.We have a large portfolio of real estate and facilities across Canada and are hoping to add an enthusiastic coordinator to our team to oversee the facilities. Why Choose WSP? We value and are committed to upholding a culture of Inclusion and Belonging. A Canadiansuccess story - We areproud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain.WSP is the fabric of Canada. Outstanding career opportunities - We are growing and pushing ourselves every day to be greater than yesterday. We are open to yourideas and trying newthings. WSP embraces a culture of exceptional collaboration with colleagues who are distinguished both by their skillsand by the humility they show in their important work. Come find out for yourself what it's like to be a part of our journey. We offer competitive pay, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP Key accountabilities (but not limited to): Oversee, coach and provide support to Facilities Administrative Specialist; Help design and implement office policies and procedures for proactive and scheduled maintenance of all areas and equipment; Assist with any facility moves, restructures or restacking; Oversee and coordinate assigned secondary sites and, in an emergency, other locations within their region; Assist with all matters relating to the facility, particularly those relating to contractor, maintenance and repairs, service interruptions and signage; Attend joint health and safety committee meetings to assist in identifying, initiating and coordinating corrective actions required to maintain office HSE. Increased value would also be delivered if the facilities coordinator were to take and maintain necessary training to be able to serve as the JHSC "management representative"; Manage and distribute ad-hoc requests for assistance from the business and other team members; Liaison with the building owner to communicate day to day issues that arise, e.g. elevators down, fire drill etc; Oversee, manage and delegate security access system and office asset such as: workstations, offices, staff lockers, parking of company and employee vehicles; Assist the facilities manager in monitoring and managing costs to meet budget and act as facilities manager in their absence; Responsible for tracking all employee movement within a facility; Work with the facilities team to maintain a tidy, safe and functional working environment; Ensure the maintenance of kitchen/lunch room cleaning stock; Management and maintenance of all company fire extinguishers and first aid kits Keep floor plans updated for the ON/OFF boarding employees and vacancies. Key role experiences, skills and qualifications*: Min 5 years' experience in similar role; Being available for weekend and overtime work, with access to a vehicle; Be able to come into the office 5 days a week; Intermediate to advanced knowledge of MS Word, Excel and Outlook; Experience with document formatting & production; Experience working with a large organization desirable; Excellent customer service skills; Strong communication and relationship-building skills; A demonstrated commitment to providing quality service and work; Strong organizational and time management skills with the ability to juggle multiple priorities; A proactive and enthusiastic team player; A self-starter who can work independently; Adherence to the requirements of WSP systems as set out in the company policies, manuals, procedures and guidelines; Ensure duties are performed in a professional and timely manner; Demonstrate adherence to confidentiality requirements and maintain a high level of ethical behavior.Key personal attributes*: Is organized and proactive. Approachable, dependable. Works well under pressure and juggling multiple priorities. Lives the company vision and values. Presents professional image. Manages self under pressure. Adopts \"Best for WSP\" approach in day to day activities.#LI-Onsite WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Customer Success Manager-Part Time
Daifuku Co, Edmonton, AB
As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader. Experience in customer success or account management, preferably within the tech sector.Proven track record of managing client relationships and driving customer satisfaction.Excellent communication, presentation, and negotiation skills.Strong organisational and time-management abilities.Familiarity with Catalyst or similar customer management tools is a plus.Location: RemoteWorking pattern: Full Time, 40 hours per weekContract Type: PermanentDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.
Leasing Specialist
Rogers, Calgary, AB
Leasing Specialist We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!Reporting to the Manager, Real Estate the Leasing Specialist will support the national Real Estate Transactions team. The Leasing Specialist will be involved in both transactions and administration, responsible for maintaining a dynamic national database of current & future renewal, acquisition, and disposition projects, completing value-add reporting, and completing transactions for a portfolio of transmission tower & telecom sites.The successful candidate will be a detail-oriented self-starter, with superior time management and process management skills. Travel is not required as part of the position.What you will do: Negotiate renewals for a portfolio of wireline critical infrastructure sites, including broadcast towers, as both tenant and landlord. Negotiate renewals for ancillary sites, as needed, such as office, warehouse, parking. Manage a national database of lease notice dates for the Transactions team. Develop templates for ongoing and year-end performance and productivity reporting. Ensure consistency and accuracy of information captured in database to maintain adherence to contractual obligations. Process lease-related payables and receivables. Work with internal Real Estate Managers and third-party service provider to ensure adherence to documentation & reporting processes. What you will bring: 3-5 years' experience negotiating or facilitating commercial real estate transactions. Experience interpreting commercial real estate documentation, and/or managing a real estate database. Advanced Excel, PowerPoint, SharePoint skills. Experience using databases to generate reports on productivity and future workload. Competency in communication and collaboration with internal stakeholders and external partners. Self-motivated and able to work independently. Excellent organizational and time management skills. University Degree/College Diploma an asset. Bilingual (English/French) oral and written language skills are an asset. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: Shaw Court 630 3rd Ave SW (7860), Calgary, AB Travel Requirements: None Posting Category/Function: Real Estate / Facilities & Acquisitions Requisition ID: 303269 #LI-OO1 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Real Estate, Supply Chain, Database, Equity, Sales, Operations, Technology, Bilingual, Finance
Think Lab Program Manager
Rogers, Calgary, AB
Think Lab Program Manager Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:We are seeking a highly motivated and experienced Program Manager to lead the THINKLab, a collaborative research and innovation initiative aimed at advancing next-generation technologies and fostering made-in-Canada solutions. As the Program Manager, you will be responsible for overseeing the overall operations of the THINKLab, including managing research projects, coordinating industry collaborations, and facilitating technology enablement. This role requires strong leadership skills, strategic thinking, and the ability to work effectively with diverse stakeholders from academia, industry, government, and the Rogers ecosystem.What you will be doing: Leadership and Strategy: Develop and implement the strategic vision and goals of the THINKLab in alignment with Rogers' Innovation and Connected Canadians agendas. Collaborate with senior executives, including the Program Sponsor and Program Owner, to define priorities, objectives, and success metrics for the THINKLab. Provide leadership and guidance to the THINKLab team, ensuring effective execution of projects and initiatives. Project Management: Initiate and manage research projects that explore market opportunities and commercial applications for emerging technologies. Translate research findings into potential commercial applications and support the development of intellectual property (IP). Collaborate with industry partners, academia, and government to facilitate industry-initiated development projects and accelerate the commercialization of emerging technologies. Collaboration and Partnership: Cultivate and maintain relationships with key stakeholders, including top customers, academic institutions, technology partners, and government agencies. Work closely with strategic customers to understand their industry challenges and organize working groups for collaborative research and development initiatives. Engage with academia to identify emerging trends, recommend curriculum enhancements, and promote talent development in strategic technology areas. Talent Development and Outreach: Attract and recruit multi-generational talent focused on critical technologies, including youth and underserved communities. Develop and implement scholarship programs and internship opportunities to support underserved and underrepresented communities. Organize and support technology hackathons to foster innovation and collaboration among diverse participants. Communication and Events: Coordinate and participate in joint events, including biannual social and networking events, conferences, and technology hackathons. Promote the visibility of the THINKLab and Rogers' innovation initiatives through effective communication strategies, both internally and externally. Collaborate with the Marketing/Communications team to ensure consistent messaging and branding for the THINKLab. What you have: Bachelor's or Master's degree in a relevant field (e.g., engineering, computer science, business administration). Proven experience (5+ years) in program management, research and development, or innovation-related roles. Strong understanding of emerging technologies, including 5G, DOCSIS & Fiber technology, Digital & Cloud, Data Analytics, Machine Learning, Artificial Intelligence, IoT, and Cyber Security. Excellent leadership and team management skills, with the ability to foster collaboration among diverse stakeholders. Strong project management skills, including the ability to prioritize and manage multiple initiatives simultaneously. Exceptional communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders. Experience in building and maintaining partnerships with industry, academia, government, and other relevant organizations. Knowledge of agile methodologies and experience working in agile project environments is preferred. Familiarity with funding mechanisms, grants, and matching funds from government and private enterprises is a plus. Passion for innovation, technology, and making a positive impact on Canada's competitiveness and talent pipeline. Must be able to commute to the Calgary office at least 3 days per week based upon our hybrid work model. Note: This job description provides a general overview of the responsibilities and requirements for the position. The specific duties and qualifications may vary depending on the needs and evolution of the THINKLab.Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Network Design Requisition ID: 307435 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Technology#LI-ED1Location: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: R&D Engineer, Program Manager, Marketing Communications, Communications, Computer Science, Engineering, Management, Marketing, Technology
HR Manager
Rogers, Calgary, AB
HR Manager We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!We're looking for someone with a passion for helping people and organizations thrive, to join our team as a Manager HR Business Partner / Human Resources Manager in our Calgary Barlow office. The successful candidate will support a portfolio in Technology. In this role you will play a key role in assisting the team to raise the bar on talent management, support our drive to maintain our high-performance culture and provide internal coaching and support to leadership in dealing with a broad spectrum of human resources initiatives. What you will do: Understand the pulse of the organization at all levels and act as a conduit back to senior business leaders and into the HR team Be a key partner in supporting various human resources initiatives, programs and projects across the Technology client group Support and execute compensation practices and improvements Provide consultation and coaching on issues related to legal and procedural compliance, employee relations, workforce planning, talent and performance management, compensation, recruitment & selection and organizational development Partner with leadership to identify and understand their needs, and assist them with building effective practices to meet both business and employee needs Through knowledge transfer, coaching, and training, increase the ability of business unit managers and staff to independently action and resolve employee relations issues and facilitate change management Develop an awareness of business challenges and objectives in order to drive a proactive approach to Human Resources in an evolving landscape Actively partner with business leaders to support and challenge leaders thinking in achieving optimal outcomes related to talent and organization effectiveness Ensure development of teams with a focus on building high trust relationships, deeper client insight, and strategic thinking Manage the expectations and change management communication between new leaders and their teams; have candid conversations regarding expectations and areas of improvement at the Director+ level Drive the development of the next generation of leaders across all levels of the organization Ensure close alignment with Talent Acquisition and Finance teams regarding key workforce planning metrics Stay in touch with industry leading best practices, customize and apply when relevant What you'll bring: Minimum 8 years of progressive HR experience, including in the business partner space Experience supporting wide variety of business unit portfolios considered an asset Proven ability to impact and influence at all levels of the organization to achieve optimal outcomes Schedule: Full time Shift: No Selection Length of Contract: No Selection Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: Up to 25% Posting Category/Function: Human Resources & HR Generalist Requisition ID: 297314 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Employee Relations, HR Generalist, HR Manager, Real Estate, Recruiting, Human Resources, Sales
Manager, Commercial Portfolio Management
Canadian Western Bank, Edmonton, AB
At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doRoles Specifications Location: Gateway Banking Centre Put a new spin on your banking career Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us. The opportunityCommercial Portfolio Management >$10MM - Mid MarketProvides credit structuring, credit underwriting, risk management, and client facing support for a complex and diversified client portfolio with average loan volumes primarily greater than $10MM. This role performs credit underwriting, monitoring and adjudication on a diversified commercial banking book in the Mid-Market commercial banking space. The role holder will have full understanding of the organization's credit policies and existing credit arrangements and is still developing knowledge of specifics related to unique credit arrangements. The role has day to day contact with clients and partners relationship managers & acts as a mentor/leader to specialist team.Areas of focusCredit underwriting. Risk management. Client experience.Credit underwriting. As an expert credit underwriter, you will partner with sales teams to support the branch through effective and timely credit underwriting for new and existing borrowing clients. You will manage risks and day-to-day client relationships for Mid Market commercial clients. Directly working with the sales team to develop creative, and ambitious, full-service client solutions, while maximising internal partnerships and specialists where appropriate.Risk management. Use knowledge of credit policies & arrangements to apply risk mitigation skills to ensure appropriate measures are put into place and risk assessment protocols and structures are implemented, while balancing risk and reward in line with CWB’s risk appetite. Proactively manage risk with prudent lending recommendations, including appropriate & consistent monitoring & due diligence, minimizing operational losses. Exercises good judgement & decisive actions when meeting the needs of clients.Client experience. Connects with clients daily & provides critical retention touch points for high value clients, actively determining needs & referring clients to other business partners across CWB Financial Group.Play-to-win leadership. Embrace our values. Lead with intention & conviction. Establish & sustain a psychologically safe & positive work environment that supports a fun, engaged, and strong diverse workforce. Champion change. Champion collaboration & an united CWB approach. Coach fearlessly. Intentionally feed forward. Strengthen our learning culture with a growth mindset. Invest in people first talent management through acquisition, development, engagement & retention initiatives. Grow from failures. Deliver results. Core know-how & experience requirementsA Bachelor’s Degree in commerce, finance, or accounting fields (or equivalent experience) with demonstrated & proven abilities (approx. 6 years experience) within functions of risk management, banking, business lending, including significant direct experience with commercial credit underwriting across a broad range of industries with directly leadership & coaching experience. Why work with us? Your success is our obsession! And our award-winning culture & benefits back it up. Proudly recognized by Great Place to Work in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023. Wellness matters. We offer an award-winning benefits package that includes: Hybrid work environments Everyday flexibility Generous company-funded health coverage Health care spending account A flexible wellness program generous time-away options to unplug, rest & recover Career development. We commit to our employees’ development and help them reach their professional goals with: Organization wide coaching services Mentorship Education support & training programs Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. #LI-NB1 IND-NB As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.Closing Date:* Position closes at 12:01am on the close date identified below.06/21/2024
Account Manager-Outside Sales
Wajax Limited, Grande Prairie, AB
The Opportunity We have an opening for a full-time Outside Technical Sales that will be responsible for representing product offerings within Tundra’s portfolio; this includes valve, instrumentation and power products. In addition, you will be responsible for achieving sales activity goals and fostering relationships with new and existing customers. The Role Set, track and achieve sales activity goals Foster relationships with new and existing customers by exploring new business opportunities, promoting our product offerings, and providing solutions based on technical requirement Gather and analyze intelligence about customers, competitors, competitor's products, and any aspect of the environment needed to support making strategic decisions Coordinate orders with internal business units and manufactures to ensure our customers receive a positive experience, quality products and flawless execution Elevate our brand equity through events, trade shows and training sessions The Candidate Minimum 5 years' experience in a technical sales role focused on either valve, instrumentation and/or power components; preference will be given to candidates with experiences in all three Technical engineering diploma from a recognized post-secondary institution Excellent communication (spoken and written) skills in English is a must Strong knowledge of Microsoft Office products Experience with Salesforce would be an asset Must be legally eligible to work in Canada The Company Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada - and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there! We aim to live each day by our Tundra/Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'. Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks. Highlights include: Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility). Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility). Health Spending Account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services. Flexible work arrangements. Award-Winning Health and Wellness Program. \\ Together we get more done.
Manager, Intake Data Projects
Rogers, Calgary, AB
Manager, Intake Data Projects Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking an Intake Manager, as part of their IT Data PMO team. Reporting to the Program Director, Data Strategy, this individual will be responsible for managing the intake process and reporting from Intake through to hand off to delivery (from G1 through G3). This includes managing direct reports and understanding the priority and timelines to ensure our capacity and assignment of requests within our Data & Analytics team aligns with our business partners expectations. When it doesn't ensure that the right communication is happening to reset expectations and understand the impacts of delays to assessments from our team to our business partners/project team. This role is Full time Temporary for 18 months . What will you be doing... Manage the Data PMO intake process for new requests from Enterprise Demand management with a data impact, including gathering and processing all necessary information and documentation related to that request to understand the priority, right resourcing within our team and the timing and assignment of resources within our team to execute the requests. Foster and maintain relationships with business and key stakeholders - communication of process, status, and assessment results back to business Implement process improvements including updates to the Intake process, the development of SLAs, creating a demand roadmap, demand prioritization and status reporting. Collaborate with Rogers Data And Analytics portfolio managers, leaders and DSA's to review intake demand requests, assign demands for assessments. Monitor and report on intake performance and make recommendations for improvements Analyze demand intake information to provide reporting, insights, and recommendations - gather and format data into regular and ad-hoc reports, and dashboards. Ensure processes are well documented and are in compliance with all relevant processes. Collaborate with IT cross-functional teams such as Data Governance, Architecture, and Delivery to optimize the intake process Coordinate with other teams across Rogers to ensure they receive the appropriate services and support, and have awareness of the Data PMO intake team and process Coach and support BSA, while building BSA competencies and skillset. Provide mentoring, support, and training as needed Support documentation of requirements and Jira ticket updates Ensure demand tickets in Jira are up to date with all relevant information, documents and capture dates, notes and next steps Establish and maintain governance between Engagement Management, PMO Intake, and Delivery Teams - for awareness, process creation and decision making Continuously align with senior management on overall strategic vision, product delivery roadmap and user story design, development and completion oversight Establish and maintenance of standard processes, SLAs, communication, and templates for business analysis/business systems analysis practice and adherence to IIBA methodology and processes What you have... Undergraduate degree in Business, Computer Science, or equivalent experience. 3+ years of experience in intake management or a related field Jira and Confluence knowledge is an asset Strong organizational and analytical skills Ability to work in a fast-paced environment Experience with Software Development Lifecycle methodologies (Waterfall and Agile). Knowledge and experience of how to gather technical and business requirements to support +/-100 assessments Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users. Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills. Creative problem-solver with strong process orientation, superb documentation skills, and communication skills Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization. Familiarity with cloud technologies (AWS, Azure specifically ADF, Databricks, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliances) is an asset Experience within the Telecommunication industry is an asset Understanding of data structure principles and data platforms is an asset Understanding of SQL, at least one Programming Language, ETL technologies, databases, and big data platforms Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking. Role-Specific Competencies: Business Analysis; innovative design skills, problem-solving; workflow analysis; project management, documentation, stakeholder identification, and management Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience. Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities. Self-starter with the ability to multi-task effectively and independently within a fast-paced environment. Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307566 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Calgary, AB, CA Brampton, ON, CA Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Cloud, Systems Analyst, Data Management, Data Warehouse, Computer Science, Technology, Data
Client Service Manager - Healthcare
Paladin Security, Grande Prairie, AB
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsReporting to the Operations Manager, this position is responsible for managing a portfolio of clients and all aspects of Paladin business within that portfolio. This includes not only being the main point of client contact, but also managing the security team that works within the portfolio. The Client Service Manager will regularly be meeting with clients and security staff to ensure that everyone's needs are met. Based out of the office in Grande Prairie, AB, the successful candidate will be able to travel for business locally around region on a regular basis and to other areas if required. The Client Service Manager and his or her team will support the needs of the employees within the portfolio to ensure consistent quality of service for all client sites. In order to be effective, the Client Service Manager must thoroughly understand the business operation, the strategic priorities, the culture and the competition. He or she will work closely with the Operations Manger, Scheduling Administration, Human Resources and Safety Management to drive the business imperatives to provide a safe & fair work environment for employees, to grow the business profitability and retain and grow the client base. Portfolio Management •Ensures all sites have up to date and complete Site Orders both in hard copy on site and in digital copy on the network server. •Ensures that there are thorough Site Training and Employee Orientation programs in place at all sites within the portfolio and that all newly-assigned staff demonstrates competence on site. •Supports Human Resources to ensure sufficient resources are available to meet the company's obligations. •Ensures that there are adequate numbers of trained security staff to meet all of Paladin's contractual obligations within the portfolio of business. •Monitors Incident Reports and takes appropriate action on the reports that are related to sites within the portfolio.Prepares Key Performance Indicator reports for regular review with clients, as applicable. •Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date. •Ensures that all services provided by staff assigned within the portfolio are delivered in accordance with the client's wishes and best interests and in accordance with Paladin's Code of Ethics. •Ensures invoices are accurate based on employee hours and client bill rates.•Performs interviews and meets all new staff being considered for sites within the portfolio. •Ensures all staff within his/her portfolio have adequate training based on industry, and corporate and client standards. •Provides motivational and disciplinary discussions with all staff assigned within the portfolio as needed. •Performs evaluations of staff assigned to sites on an as needed basis and in accordance with company policies. Client Relations •Develops and maintains excellent relationships with the clients in the portfolio. •Make consistent visits to client sites to ensure needs and goals are being met and fulfilled. •Ensures clients and tenants of the client are aware of and satisfied with the services provided and offered by the company. •Develops and maintains frequent security evaluations of client facilities and ensures appropriate recommendations are made to clients so that their security needs are met.Corporate Communication •Responds to communications from clients or staff in a timely manner. •Communicates appropriate information to others as needed to ensure that any outstanding issues are dealt with in a timely fashion. •Remains on-call to act as an after-hours resource for emergencies. •Reports regularly to the Operations Manager on matters of company or client interest or significant events. Business Analysis and Development •Analyzes business margins on a contract by contract basis to ensure the portfolio of business remains profitable. Margins will be reviewed on a monthly basis at a minimum. •Assists in negotiating billing rates with the clients in the portfolio to ensure they remain consistent with expected margins. •Ensure the successful implementation of Business Metrics is achieved according to the portfolio needs and goals. •Leverages Paladin's best practices, innovations and company advancements to better support our client, people, and programs. •Performs other duties as requested to assist with corporate and/or branch needs. Additional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental InsuranceThis job reports to the Operations Manager This is a Full-Time position Number of Openings for this position: 1
Senior Supervisor, Execution
Teck Resources, Calgary, AB
Summary As Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting-edge technology, and cultivating a dynamic environment that empowers our employees to shape the future. Teck's central Asset Management team guides, support, and builds capability at Teck's mine sites, enabling them to operate and maintain their assets for the maximum benefit of the business. This team of reliability and maintenance professionals collaborates with site teams and industry partners to develop and implement effective strategies for maintaining Teck's physical assets. Using proven methods and innovative solutions, Asset Management helps ensure that equipment operates reliably and safely, and that maintenance is correctly. The Senior Supervisor, Execution, will lead a team responsible for performing exciting maintenance projects at Teck's mine sites throughout North and South America. With a focus on continuous improvement, and a commitment to high quality and safe execution, this individual will help ensure that Teck's physical assets provide reliable and cost-effective performance. Reporting to the Manager, Asset Management, this leadership position will help drive maintenance and reliability excellence across the organization. We are looking for an experienced leader with a demonstrated ability to deliver meaningful change in challenging industrial environments. The individual will have an operational background and experience in maintenance, production, shutdowns, engineering, or site projects. They will be a motivated leader, capable of driving decision-making and garnering support from senior leaders. The candidate will be able to communicate concisely and with purpose and will interact confidently with all levels of the organization. Most importantly, we want someone who understands what operational performance looks like and who can connect their work with the success of Teck's mine sites. Responsibilities Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Lead all aspects of a portfolio of projects focused on improved management and performance of the Company's physical assets. The portfolio will include a variety of project types, from construction to major maintenance to process implementation Coordinate a team of project managers, engineers, planners, and coordinators responsible for safe and effective project execution Support and mentor project leaders from within the department and from the sites Build and maintain processes for project initiation, scope development, planning, cost and schedule management, safe work, and quality management Regularly review project performance to ensure targets are achieved, risks are mitigated, and changes are managed Communicate regularly with project partners, particularly with customers at site Connect with, support, and draw upon the broader central Asset Management team Collaborate with site leaders to establish project plans that support Teck's strategic business objectives and help the sites develop detailed plans and budgets necessary to move these initiatives forward Qualifications Degree in engineering, engineering technology, or a trade certification with relevant experience Professional certification such as P.Eng, PMP, CAMP, MMP, is an asset 10+ years of experience working in industrial production environments, with 7+ years of formal leadership experience Demonstrated leadership of complex industrial projects, with values exceeding $10M or involving process implementation and continuous improvement at a site scale. Relevant experience will include management of all project stages, and experience coordinating physical construction/ project implementation Working knowledge of both project management software (MS Project, Primavera) and EAM applications (Maximo, SAP, JDE, etc.) Functional understanding of mining and mineral processing equipment and processes Excellent financial competence, with demonstrated experience successfully leading large and complex budgets Spanish fluency is an asset Why Join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure. Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range:$132,000 - $163,000 The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity. About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc. Teck has been named one of Canada's Top 100 Employers and is one of Canada's Top Employers for Young People . The pursuit of sustainability guides Teck's approach to business. Teck has beenrecognized as one of the Global 100 Most Sustainable Corporations by Corporate Knights and is ranked #1 in the Metals and Mining industry on the S&P Dow Jones Sustainability World Index (DJSI). Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. Learn more about Teck at www.teck.com or follow @TeckResources . Job Segment: Coal Mining, Social Media, Telemedicine, Engineer, Mining, Healthcare, Marketing, Engineering
Portfolio Resource Coordinator
Paladin Security, Alberta, AB
Job Skills / RequirementsThe Portfolio Resource Coordinator (PRC) is responsible for ensuring portfolio resource coordination and strategic scheduling support for their assigned Client Service Team. This is primarily achieved through proactively addressing resource needs, filling open shifts, and reducing overtime through strategic initiatives. The PRC will also provide administrative support for the portfolio, which includes ensuring accurate data entry in TEAM software, facilitating security officer training/clearance requirements, processing online ticket submissions, etc.We are currently looking for 1 full time Portfolio Resource Coordinator for the Lethbridge and Red Deer zone. Key Accountabilities: • Strategically identify open shifts / open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligations• Forward existing schedules in Paladin TEAM scheduling software to ensure Paladin's Security Officers are fully aware of their ongoing schedule 3 months in advance• Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, and Senior Management• Fill cancellations and openings in the daily schedule• Work closely with and participate in all second round interviews that pertain to designated portfolio• Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed• Ensure staff requests are submitted within 1 business day of receiving resignation or site removal• Work to develop knowledge of Paladin's contractual obligations for the Portfolio(s) that you are assigned to. This will include site visitations, ongoing training, and a close working relationship with Paladin's management group• Support and process OTRS submissions as they related to your portfolio of sites, respond to OTRS tickets within 48 hours.• Take on a large role in Paladin's deployment process, meet with all new hires on orientation day to set up site training and issue schedules• Ensure billing accuracy and compliance on a weekly basis• Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing and payroll. Ensure payroll is complete for 1300 every second Tuesday.• Respond to emails within a timely manner (1 business day)• Work with the People and Culture team on status letters and letters of intent to zero hour list employees at the end of each pay cycle• Assist with providing quotes for specials and short term jobs• Perform other duties as required.Skills and Qualifications:• Post-secondary education in business administration or related is preferred• Working knowledge of Employment Standards Legislation and Human Rights Legislation• Strong interpersonal and leadership skills, and excellent verbal and written communication.• Demonstrated ability to plan, organize, problem-solve, and execute solutions• Strong working knowledge in MS Office and prior working knowledge of TEAMEducation Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Scheduling Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1
Director, Corporate Finance
BMO, Calgary, AB
Application Deadline: 05/27/2024Address: 525 8th Ave SW East TowerJob Family Group:Commercial Sales & ServiceFacilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.Leads and executes business development plans to that business goals are achieved or exceeded.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.Advises on sales strategy based on a deep understanding of the market, relevant industry verticals, market competitors, client needs and business growth opportunities.Conducts independent analysis and assessment to resolve strategic issues.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.May network with industry contacts to gain competitive insights and best practices.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Manages the risk of the assigned complex portfolio in a timely and precise manner.Directly manage the annual review process, interim reviews, specified quarterly reports and resolution of exceptions.Maintains accurate documentation and ensure adherence to prescribed policies and procedures and overall safety of the Bank's position.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.Gathers data to advance sale process and completes all required documentation.Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.Tracks implementation requests to keep the process on track with timelines.Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.Provides research and data gathering to sales team to facilitate solution to the client's/prospect's business and needs.Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.Maintains current client information on Bank system/files to ensure client history is accurate and complete.Ensures accurate billing to clients.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Demonstrated history of successful business development, including ability to network in external marketsDemonstrated knowledge of relevant industry verticals and market's competitive environmentExperience in contact negotiations with both clients and legal counselExperience drafting responses to complex RFPsExperience with Sales Strategy and Sales referral process developmentRisk Management - In-depthSales and Service Management -In-depthRelationship Management - In-depthChange Leadership - WorkingConflict Management & Resolution -In-depthResource Planning - WorkingBusiness Acumen - In-depthFinancial and Working Capital Understanding - In-depthStrategic Thinking - WorkingSeasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Compensation and Benefits:$84,000.00 - $156,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Software Product Manager – Developer Relations
Advanced Micro Devices inc., Calgary, AB
WHAT YOU DO AT AMD CHANGES EVERYTHINGWe care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ THE ROLE:  AMD's Datacenter GPU Business Unit is seeking a Software Product Manager to manage developer relations for the ROCm software ecosystem, in support of the market for AMD Instinct Accelerators. Other companies may advertise similar roles as a product owner, technical product manager or product designer. You will ensure product’s vision is consistently applied to external communications and documentation. External communications will be a primary responsibility. You will interact with our end users via a variety of channels and be responsible for converting user feedback into actionable requirements. The Software Product Manager will communicate to both technical and business leadership audiences, enabling well-informed decision-making processes. THE PERSON: We are looking for a dynamic individual well-versed in cutting-edge software development. You must be detail oriented and possess extraordinary communication skills. The ideal candidate has deep knowledge about computer architectures and possesses a comprehensive understanding of Artificial Intelligence and High-Performance Computing landscapes. You must have software development experience and/or other technology roles. A variety of tech experiences is the best asset. You must have a strong business acumen and understanding of how technology leads to product leads to revenue. Our decisions are made with the big picture in mind. Business decisions require a well-informed individual in the intersection of technology and society. But just knowledge is not enough, you must make informed decisions. And to make decisions, you need to be opinionated. You decide what the right way is for our users. You work hard to get your way yet are pragmatic when you do not. As a strong communicator, you thrive on collaboration, seamlessly interacting with Product Strategy, Product Marketing, Engineering, and Solutions teams. Your knack for presenting valuable insights to broader teams sets you apart in this role.  KEY RESPONSIBILITIES: Maintain understanding of the entire ROCm software portfolio.Responsible for aligning external developer communications with the product roadmap.Control the external information flow as the editor in chief of all things ROCm. You are responsible to ensure the technical reviewers, copy editors and content creators meet your standards for quality. You don’t have to edit; you just know if it was done right. Exercise your influence via requirements, templates, and processes for the engineering, marketing, and other stakeholders.Absorb, analyze, and distill incoming developer communications via multi channels. How will you do it? It is up to you to build out this process.Collaborate closely with Engineering and Solution partners, engaging in iterative discussions to develop and deliver innovative solutions that meet evolving market demands.Deliver technical roadmaps in concise and accessible formats tailored to diverse audiences, ranging from technically adept clients to executive stakeholders.Willingness to roll up your sleeves and do whatever is necessary to accomplish the goals.Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time.Ability to get things done and produce conclusive, measurable results within time commitments.Collaborative and strong team player TECHNOLOGY EXPERIENCE: Possess a strong understanding of computer architecture and algorithms.Possess a strong insight into human computer interaction and understanding of UI/UX design principles. Demonstrate familiarity with one or more programming languages, version control systems, CI/CD, and other software development practices. You don’t have to win a programming competition, but you must be able to interact with someone who has.Strong communication skills to articulate findings in both engineering and leadership. PREFERRED EXPERIENCE: The ideal candidate has two or more of the experiences below:Software development experienceHardware development experienceProduct design and/or management experienceTechnical writing experience ACADEMIC CREDENTIALS: Computer Science or Computer Engineering degree or related degrees required. Advanced degree is a plus.   LOCATION: Calgary, Alberta #LI-EV1#LI-HYBRID   Benefits offered are described:  AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
Sales Manager, New Home Construction
Rogers, Calgary, AB
Sales Manager, New Home Construction We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!Who we're looking for: We are looking for a talented sales leader to lead and support our Account Executives in the New Home Construction SFU/MDU vertical in the Calgary area . You are passionate smart technology in the New Home Construction space, are driven to develop winning sales plans and provide coaching, and love spending time connecting with our customers. What you'll do: Provide leadership, support, coaching and training to Account Executives (AEs) Support AE'swithclientrelationships in the New Home Construction vertical within the Midwest (AB/SK/MB) region (MDUs and SFUs) Prepare and complete annual and quarterly strategic action plans with AEsin their assigned regional portfolios to Secure Bulk, IOT, Marketing Agreements and Business Services in NHC Develop annual strategy to meet and exceed targets Establish employee objectives,complete Performance Reviews Adviseon Market/Competitive conditions Develop and maintain accurate forecasting practices (what, when, opportunity value & probability of success) and demonstrate through supporting accurate CRM funnel management. Report on monthly and annual sales performance. Review industry and region specific trends and analysis working alongside Major Accounts Director Collaborate to drive revenue and opportunities to other Rogers Lines of Business and influence residential penetration % Plan and review compensation plans, enforce policies and procedures, advise on compensation increasesand address any performance issues Enhance relationships with key business partners Develop and execute sponsorship and client events Maintain relationships with key memberships and associations and attend Association/Clientevents Travel to Midwest regions quarterly to meet with Account Executives, Clients and attend Events What you bring: A passion and experience in motivating and leading high-performance sales individuals Experience and track record in managing long term sales-cycles, developing, and executing sales strategies, and building key relationships at the C-Level Experience in the new home construction vertical and/or smart technology considered an asset Adaptable and creative; embraces change and innovation in product, process and personal sales tactics. Self motivated, highly accountable and takes initiative; fully leverages resources to solve problems and to stay ahead of the competition What's in it for you? We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive salary & commissions Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Growth & Development Opportunities: Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you! If you are selected to move forward in the recruitment process, here is what you can expect: 15-minute phone screen with your recruiter, avirtual interview with Hiring Manager, afinal round virtual interview with Director of the team. Best of luck! Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 3636 23 St NE (7804), Calgary, AB Travel Requirements: Up to 25% Posting Category/Function: Sales & New Business Development Requisition ID: 305668 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Calgary, AB, CA Edmonton, AB, CA Brooks, AB, CA Medicine Hat, AB, CA Camrose, AB, CA Okotoks, AB, CA Rocky View County, AB, CA Strathmore, AB, CA Sherwood Park, AB, CA Cochrane, AB, CA Canmore, AB, CA Airdrie, AB, CA Lethbridge, AB, CA Red Deer, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Supply Chain Manager, Marketing Manager, Real Estate, Sales Management, Equity, Operations, Marketing, Sales, Finance
Manager, Client Service
BMO, Calgary, AB
Application Deadline: 06/16/2024Address: 525 8th Ave SW East TowerJob Family Group:Commercial Sales & ServiceThe Manager Client Services, Client Delivery Team, Canadian Commercial Banking will provide exceptional, daily operational service support to grow the Bank's market share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are identified and closed or referred during client service interactions. Typically meets client service needs through a pooled and/or portfolio-aligned team of Client Delivery Associates.The Manager will manage a team of Client Delivery Associates (CDA's) that are aligned to multiple lines of business in Canadian Commercial Banking.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Reviews similar activities of other clients in the same industry, providing assistance and guidance relative to industry best practices.May be able to apply interest adjustments based on limits.Ensures that requests/inquiries are resolved and closed as per the client's expectations and to their satisfaction.Demonstrates an in-depth understanding of product and service , by providing needed information or directing clients to the appropriate source.Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.Analyzes and interprets service problems to identify root causes and makes recommendations.Attends internal meetings with team members to discussing client/outstanding issues with colleagues, including reviewing how issues are handled.Gathers and formats data into regular and ad-hoc reports, and dashboards.Participates in audit and customer issues resolution, correct irregularities escalate as per established procedures.Proactively notifies clients of any upcoming changes or enhancements to existing products/services or potential usage.Identifies process improvement opportunities for better efficiency in meeting the needs of current clients.Shares any information with Management received while conducting client service business that would indicate a risk or an opportunity to the Bank.Provides input into the planning and implementation of operational programs.Actively listens to clients' concerns and diagnoses clients' service needs.Facilitates timely client problem-resolution, engages cross-functional representatives or groups as appropriate.Responds to client concerns in a professional manner to convey ownership, competence, respect for the client relationship.Accurately documents client requests using the group's tracking systems.Facilitates action to close gaps between client expectations and client experiences in the performance of the Bank and its products.Applies consistent and timely follow ups to demonstrate a commitment to customer satisfaction and high standards of responsiveness.Serves as an advocate for individual clients and escalating issues as necessary to facilitate the timely resolution of service problems.Supports the development of tailored messaging, which may include writing, editing and distributing communications.Tracks collection of client service feesCollaborates with internal and external stakeholders in order to deliver on business objectives.Executes work to deliver timely, accurate, and efficient service.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$54 500,00 - $101 500,00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Project Coordinator
WSP Canada, Edmonton, AB
The Opportunity: WSP is currently searching for a dedicated Project Coordinator to support our Land Development and Municipal Infrastructure Team out of our Edmonton office. The Infrastructure Group supports a diverse project portfolio in Edmonton and Northern Alberta, including but not limited to Land Development, Civil Infrastructure and Municipal Infrastructure. This role coordinates cross-functional teams responsible for delivering defined project outputs on time, within budget and with quality results. Reporting to the Field Service Supervisor the Project Coordinator helps to plan, organize, provide survey, monitor, and report on one or more projects to meet WSP design and municipality specifications. Your primary responsibilities will be Project Coordination, field inspections, and survey related to construction and as-builting of various types of land development and municipal projects. You will have the opportunity to use your construction knowledge to provide valuable input towards project as-builting and CCC/FAC documentation and site inspection/survey during the winter months. You will be a key component in our growing local infrastructure team. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Construction inspection: Earthworks, Deep Utilities, Surface Improvements, Shallow Utilities and Landscaping Construction survey layout on projects in Edmonton and Northern Alberta; Resolving construction issues with the assistance of project team and field supervisors; Completion of preliminary topographic surveys including interpretation of acquired data; Quantity measurements, daily reporting, and participation in construction meetings; Completion of construction as-building for record keeping/approval purposes; Miscellaneous assistance to project manager/design team/contract administrators with day to day project operations; and Communications/scheduling with city/county/municipal inspectors on assigned projects to ensure compliance with contract standards/specifications. Be responsible for tracking and reporting on progress of the project plan especially for cost and schedule reporting, and change control and analyzing areas with deviations from the project plan and recommending corrective actions to the PM; Participates in the management of change to preserve plan commitments; initiate review if objectives must change; Participates in the management of sub-consultants including generating subconsultant agreements, invoice management, and change control management; Manage project documentation and updates; Participate in the proposal development activities; Participates and/or lead construction progress project meetings with external consultants/ clients to assure that priorities are communicated and understood, and that progress/delays/issues are reported; Maintains and monitors issues logs for projects; Generates changes orders, maintains change order logs for projects; Scribe notes at project meetings; annotates and finalizes and manages multiple sets of notes; Provides proactive support to Project Manager and the Design team. May manage small projects under the supervision of a Project Manager. Other related duties as they arise. What you'll bring to WSP: Civil or Construction Engineering Technology graduate (or equivalent or better) . 5+ years related experience in Civil Engineering / Infrastructure site inspections and project coordination ; Registered or eligible for registration with ASET as a CET or PTECH ; Working knowledge and familiarity with AutoCAD Civil 3D. Ability to interpret construction drawings and specifications ; Working knowledge of GPS survey equipment, Trible experience a further asset.; Excellent communication skills - written and verbal, including teamwork and interpersonal abilities ; Comfortable in working independently in both an office and field environment ; and Ability to multitask; good prioritization, time management and organizational skills; Excellent problem-solving abilities; Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change; Commitment to Health & Safety protocol - Safe working will be second nature; Exceptional interpersonal skills; the ability to work well with people from many different disciplines with varying degrees of technical experience; competence in clear, concise and tactful communication with Project Manager, clients, peers and other team members; Ability to work in teams and generate a spirit of cooperation while coordinating diverse activities and groups; people management and negotiating skills within a team environment. Must be able to ensure client's needs are met in a timely and cost-effective manner Able to review Contractor quotes, ensuring that reasonable pricing is recommended for approval Computer skills including word, excel, Outlook, PDF/Bluebeam markups and Windows applications Experience in municipal projects with specific experience in roadway improvements, sewers, watermains, drainage improvements and other municipal infrastructure Have experience working collaboratively with Contractors and Engineers You enjoy fieldwork and like working with people and within a team to deliver successful projects. Familiarity with construction materials, methods and processes Valid driver's license required. This position may require use of personal vehicle in good working order to be used occasionally for business use, for which there is reimbursement. Could be eligible for a Fleet Vehicle. Occasional out of town travel (overnight) is expected but the main focus is projects in the local area. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.