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Posting Title BAND 3 - Manager, Learning and Organizational Development Position Classification Band 3 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $86,200.00 - $122,100.01 annually Close Date 5/28/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Office of the Auditor General Ministry Branch / Division Critical Audit Support Services Job Summary Manager, Learning and Organizational Development Classification: Band 3 Salary: $86,200.00 - $122,100.01 annually Job Type: Regular Full-Time Location: Hybrid, Victoria, B.C.An eligibility list may be established for future vacancies.Do you want to be part of a challenging and rewarding work community?The Office of the Auditor General of B.C. (OAG) is an independent office of the legislature that contributes to excellence in effective and accountable government. We offer opportunities for career growth, an excellent compensation package, and flexible working arrangements.Our office promotes trust, cooperation, and teamwork in a diverse, inclusive, and respectful environment. We are committed to creating and reinforcing diversity, equity, inclusion, and psychological safety - creating a safe environment where everyone feels they belong and are encouraged to bring their whole selves to work. We support each other, celebrate our successes, and encourage a healthy work-life balance for everyone. Our staff events are socially, physically, and emotionally nourishing - with lots of great food - and fun!Interested in growing your career? We offer support for your professional development and education and reimbursement of your professional dues. Other benefits include:- Extended health benefits; - Policies and benefits to support your personal and family needs; - Public service pension; - Life insurance; and - Confidential employee and family assistance program.Our downtown Victoria location supports collaboration and includes a gym, indoor bike storage, and decks with views of the beautiful Inner Harbour.About the RoleUnder the supervision of the Executive Director, the Manager, Learning and Organization Development, is responsible for leading HR projects, organization-wide programs, engagement initiatives, learning and leadership development programs, change management, and HR data analytics. This position also provides human resource advice to supervisors, managers and employees regarding employee relations, performance management, development, and retention. This role will require an individual who can thrive in a fast-paced environment, appreciates autonomy, is self-directed and committed to continual career growth.Accountabilities • Partners with executives and senior leaders to determine organization development needs and opportunities, facilitate change, and increase organizational effectiveness. • Develops proactive and innovative HR and organization development solutions to support medium and long-term portfolio and branch client business and work environment needs, ensuring alignment with OAG corporate plans, priorities and goals. • Works closely with the learning and development committee to identify strategic priorities and recommend options for learning and development programs, projects and initiatives. • Working with the learning and development committee, conducts learning needs assessments to define learning and development priorities and builds curriculum framework for portfolios. • Consults with the Professional Practices team and portfolio subject matter experts regarding adult learning strategies and design to support their technical program design and development. • Leads the planning, development and implementation of a variety of human resource strategies and initiatives, such as strategic workforce planning, workforce engagement and learning, and leadership development. Monitors and reports on progress and celebrates achievements. • Ensures all curricula is effectively published on the Learning Management System (LMS), and that the content is periodically curated. • Works closely with developers to oversee aspects of the system updates, troubleshooting, and user access to the LMS. • Manage the integration of the internal LMS to ensure seamless access to training resources and modules. • Work closely with IT specialists to gain insights into LMS system functionalities and challenges and use information to enhance the tool. • Working with the learning and development committee, identifies the leadership development needs of client portfolios and leads the development and implementation of leadership development programs, establishing measures of success and strategies to evaluate results. • Acts as an organizational resource for supervisory and leadership development, team building, coaching, and other organization development initiatives tailored to client needs. • Provides expert advice, high level process reviews, organization reviews, analyses, and recommendations followed by implementation support, including visioning and strategic planning, strategic organization design and other solutions. • Oversees the development and continual improvement of a robust framework of HR data analytics, including dashboards and monthly/quarterly/annual reports. • Analyzes and assesses productivity, work environment and wellness factors to develop long-term action plans to implement improved organizational performance strategies to support culture goals. • Provides expert advice, guidance, support and coaching to OAG executives and staff relating to complex and diverse issues, including new and existing human resources policy, legislation and other strategic priorities. • Anticipates, identifies, monitors, and researches highly confidential and sensitive issues and provides strategies, coaching or consultation to managers, directors and executive directors. • Leads high-level and/or complex projects for an assigned group of strategic HR projects or programs. Project scope can be branch, portfolio or organization-wide. • Develops communication strategies and oversees the development of action plans to ensure OAG staff are aware of human resource policies, programs and initiatives, and that they can access human resource/organization development services in a timely and effective manner. • Develops evaluation tools and conducts ongoing evaluations of human resource initiatives to ensure results meet expectations and provide a good return on investment. • Represents the OAG on broader government committees, audit association committees or independent office committees, and participates in cross-organizational projects. • Ensures that contracted resources adhere to formally developed training standards and contract deliverables. • Determines and manages human and financial resources, agreements and contracts required to deliver human resource programs. • Provides direct supervision, coaching and mentoring of 1 FTE.Knowledge, Skills and Abilities • Demonstrated knowledge and skills in a wide range of strategic human resource practices, such as organization development, change management, succession management, organizational design, strategic workforce planning, employee relations, coaching and learning and leadership development - all with application in a public sector context. • Demonstrated technical knowledge and skill developing/managing learning management systems. • Proficient at utilizing human resources software (e.g., talent management software, familiarity with payroll software such as Peoplesoft, and other human resources data analysis tools). • Advanced Excel skills including the ability to produce various tables, graphs and use formulas to analyze data • Ability to analyse issues and opportunities through a systems perspective. • Ability to design and facilitate planning, dialogue, decision making and team-building sessions. • Demonstrated ability to set priorities and manage multiple projects to tight deadlines and produce quality products in a timely manner. • Ability to build and maintain effective working relationships with individuals at all levels of the organization. • Strong working knowledge of operational human resources. • Ability to analyze complex trends and HR data, identify issues and propose effective responses/strategies. • Knowledge of current and emerging best SHR/organization development practices, policies and trends. • Ability to work with minimal supervision and to exercise considerable judgment in the performance of duties and in the establishment of priorities and also contribute in an environment of teamwork to collaboratively meet team objectives. • Ability to discretely and professionally deal with sensitive issues while maintaining strict confidentiality. • Ability to be flexible, work in a time-sensitive, highly responsive environment with shifting deadlines and priorities. • Excellent written and oral communication, presentation/facilitation and inter-personal skills. • Excellent analytical, problem solving, judgment, leadership, coaching, persuasion and consensus-building abilities. • Ability to research, prepare and present a variety of reports and presentations.Job Requirements • Bachelor's degree in human resource management, business or public administration, organizational psychology, leadership, communications or related field. • Minimum of five years progressive experience in a human resources management role. Must include at least three years of experience: o providing strategic human resources advice and expertise to senior managers and executives in a client-centered model; o leading organization development and change initiatives; o developing and implementing adult learning strategies and curriculum; and o developing and implementing strategic human resources/organizational development projects/initiatives/programs. • Minimum of three years of demonstrated experience in a senior advisory or management role providing program or project advice to executives and senior managers. • Experience in project management. • Minimum of three years coaching, supervising and providing direction to HR employees. • An equivalent combination of education and experience may be considered.Preferences • Myers-Briggs Type Indicator (MBTI), Lumina, or Insights Certification and experience delivering interpretation sessions and learning programs in support of the instrument. • Leadership Circle 360 Certification and experience delivering interpretation sessions and learning programs in support of the instrument. • Chartered Professional in Human Resources (CPHR) designation. • Experience leading the development and maintenance of an HR data analytics framework. • Experience developing workforce plans in the public sector. • Experience in strategic human resources at a management level in the public sector.Conditions • Must be eligible to work in Canada (Permanent Resident or Canadian Citizenship). • Successful completion of security screening requirements of the B.C. public service, which may include a criminal record check, and/or Criminal Records Review Act check, and/or enhanced screening checks as required. • Be flexible regarding ongoing changes in responsibilities, assignments, and corporate structures. • We support a flexible hybrid work environment. However, you must be able to work in the office when required by your supervisor.Please see the attached job profile for a full description of the accountabilities and required qualifications.To be considered for this role candidates must submit a resume with the months and years at each position to [email protected] .Your resume must include whether or not you are eligible to work in Canada, and whether or not this is temporary. Failure to provide all the requested documents will result in your application being unsuccessful.Applications will be accepted from Wednesday, May 15, 2024 until Tuesday, May 28, 2024.We encourage candidates of all backgrounds and all abilities to apply. We invite candidates to ask for help if they need accommodations for the job application process.For more information, please contact [email protected] .Job Category Leadership and Management

Posting Title BAND 5 - Executive Director - Device Services Position Classification Band 5 Union N/A Work Options Hybrid Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $119,600.00 - $152,599.97 annually Close Date 7/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Device Services Branch Job Summary Bring your vision, leadership, and strategic planning skills to this important role.MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.DIVISION OVERVIEW Reporting through the Office of the Government's Chief Information Officer (OCIO), the Enterprise Services Division (ES)enables government to deliver services to citizens by providing cost-effective management and supply of Information Management/Information Technology (IM/IT) services such as data and voice networks, workstations and mobile devices, messaging and collaboration services, information security, data centre and application hosting.These services are essential for providing mission-critical support to all government ministries, broader public sector clients, and Crown corporations as they deliver their services to other ministries and citizens.ES is responsible for providing IM/IT Infrastructure and services that include essential work tools(i.e., laptops, tablets, productivity tools), maintaining state-of-the-art-data centres; preventing, detecting, and responding to cyberattacks; supporting critical communication services (internet, telephone, and email); IT Service management and technology planning. ES is also responsible for operational communications and IT response to events such as large IT incidents, Wildfire and COVID-19, by utilizing the IT Operations Centre.JOB OVERVIEW The Executive Director, Device Services is accountable for the service delivery of workplace tools (e.g., laptops, cells, tablets) to enable employees across the BC public to keep pace with advances in technology to meet the needs of the citizens of BC. The Executive Director leads a large team of managers and IT professionals in the development and management of changing products, workplace tools, applications and services provided in partnership with an Alternative Service Delivery (ASD) supplier. This includes the management of the enterprise corporate software licensing for core government. The Executive Director manages partner and external stakeholder relations by encouraging an atmosphere of trust, openness and communication based on working together and shared objectives.Job Requirements: Related degree or diploma or professional designation or equivalent combination of education and experience may be considered. At least 5 years experience in an executive or senior management team setting requiring collaboration, conflict management and sensitivity to stakeholder perspectives. At least5 years experience in a leadership position within a large, complex, IT or Digital Services environment. A minimum of 5 years related experience in All of the following: Strategic business planning; contract management; financial management; and leading multi-party interest-based negotiations. Providing strategic advice and briefings to Ministry Executive, Deputy Ministers, senior government officials (or private sector equivalent). Establishing collaborative relationships with senior leaders across government and leading organizational change associated with transformation and/or implementation of new products or services. Incorporating business priorities, strategies, goals, emerging technologies, industry trends, and evaluating economic viability in a fast-paced technology-dependent business area. Senior leadership position managing a diverse team of professional employees and project teams. A minimum of 3 years' experience in All of the following: Managing the oversight of alternative service delivery contracts, including performance management, and client service experience. Developing and leading effective governance frameworks, processes, reporting and providing committee direction or oversite. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. This position is based in Victoria An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, itmay notbe used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management