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Application Support Engineer

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Associate Software Support Engineer

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Automotive Application Engineer

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Automotive Application Support Engineer

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Automotive Software Engineer

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Bilingual Software Support Engineer

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Embedded Software Design Engineer

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Embedded Software Engineer

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Firmware Design Engineer

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Lead App Support Engineer

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Mainframe Software Support Engineer

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Software Application Support Engineer

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Software Design Engineer

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Software Quality Engineer

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Software Safety Design Engineer

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Software Sales Solution Engineer

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Software Solutions Engineer

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Software Technical Support Engineer

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Web Applications Devops Support Engineer

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Software Principal Engineer
Dell, Bangalore, Any, India
Software Principal EngineerThe Software Engineering team delivers next-generation software application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners.Join us as a Software Principal Engineer on our Client Platform Software Development team in Bengaluru to do the best work of your career and make a profound social impact.What you'll achieveAs a Software Principal Engineer, you will be responsible for the Client Platform SW Strategic Products to Create/Build/Strengthen its Industry First Solutions that involves System Health & its Diagnostics/Telemetry product Intelligence across its CPG Serviceability SW Stack encompassing: Pre-Boot, Recovery OS and Windows OS based Environments. This is in collaboration with several Internal & External stakeholders including Dell Eco-system Partners, Services/Repair/Factory, IPS, Marketing, 3rd Party teams.You will work with set of best brains inside Dell as well as in the industry SMEs in leading the next generation Client PCs powered with AI & its client SW products that gives World Class Customer Experience.You will:Responsible for Product Roadmap, Requirements Alignment, Innovation/Patentable Idea/Product TTM towards Next Gen Client Commercial/Consumer platforms.Responsible to work with external partners and internal Dell technology, Services, marketing and engineering teams to Define/Design/Architect products for Next Gen Client Platforms.Responsible for Development, Debugging and Enhance existing features and functionality in OS based Diagnostics and Telemetry products and its underlying Client Platform UEFI FW related products.Responsible for Agile based Development and its World Class Quality Metrics.Responsible for the Scalable Architecture and its Security/Legal Compliance.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:Essential Requirements 8+ years of relevant experience work experience in Software Architecture, Design and development of OS based Platform SW products using .NET/C#/C++ solid skills.Hands-on experience in driving the Architecture, Design and Development of Platform Software in the areas of Platform SW comprising of System Health Management, Intelligent Diagnostics, Telemetry & Data Analytics products for Client Commercial/Consumer platforms.Good knowledge of Windows Internals & its Security, WMI/ACPI, MFC, WCF, WPF,PC architecture, Intel/AMD processor architecture(x64) and ARM64 Architecture, Industry standards that affect Client Server Architecture, Hybrid Cloud support, SW Ux/Performance/Security/Inter-operability.Desirable Requirements Must be able to design and develop from a Test Driven Development (TDD) mindset. Experience with automation within an Agile Development team as part of a CI/CD Pipeline ( 0-touch automation)Developed and maintained test automation within a automation Frameworks/Test ExecutiveWho we areWe believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.Application closing date: 31st May, 2024Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .Job ID:R242825Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 03/28/2024 02:11 AM
Software Development Engineer, Sponsored Products, Amazon
Amazon, Toronto, Ontario
View transcriptBASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONSoftware Development Engineer - Sponsored ProductsAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.Sponsored Products helps merchants, retail vendors, and brand owners succeed via native advertising that grows incremental sales of their products sold through Amazon. The Sponsored Products Scaled Controls team owns Sponsored Products APIs and delivers products and features that drive performance at scale.We're looking for innovative and customer-obsessed professionals who can help us take our products to the next level. We embrace leaders with a startup mentality -- those who seek a disruptive yet clear mission and purpose, have an unambiguous owner mindset, and are relentlessly obsessed with making connections with customers.As a software engineer you will be responsible for designing highly scalable APIs and implementing controls to help our partners scale. You will have a direct impact on our customers by putting our vast amount of data to work by deploying advanced analytics and machine learning algorithms to automate advertisers marketing strategies, increase sales for advertisers. You will build robust predicting services and recommendation engines for solutions that handle massive throughput under tight latency constraints including optimization of runtime machine learning models.We're a fast-growing team with a very high focus from business to grow, so there's lot of opportunities. No chance of getting bored here.Key job responsibilitiesYou are:Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Technically fearless: You aren't satisfied by performing 'as expected' and push the limits past conventional boundaries. Your dial goes to '11'.Team obsessed: You help grow your team members to achieve outstanding results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.Humbitious: You're ambitious, yet humble. You recognize that there's always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team.Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you're quick to identify any gaps in the team and the right person to fill them to best deliver value to customersYou will:Own technical vision and direction: You identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running.Build and grow your team: You'll be a key contributor on an engineering team that delivers results. This means you'll wear a lot of hats -- from software design, implementation, project management, operations, working with business partners, and so on. You'll be an example of Amazon's leadership principles and work to grow more leaders within your group.Collaborate on product direction: You'll build and maintain strong relationships between engineering and partner disciplines (Product, User Experience, QA) to ensure that we're focused on delivering the right product for customers.Lead beyond your team: You will be a key part of a small but growing community of engineering leaders who support their teams and contribute to the overall growth of our product development organization. You'll share your experience and technical acumen in order to drive technology decisions across our organization.Own your own shop: Our products reach hundreds of millions of customers around the world. We run operations 24x7x365 and the services your team delivers must meet high standards for operational excellence. Our teams own and operate the systems we build.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Master's degree in computer science or equivalent- 4+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 03/29/2024 09:20 AM
Support Engineer, KIX Variable - (72 Approved Plan)
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTIONAmazon Books Team is looking for a talented support engineer who is customer focused and has strong expertise to build enterprise scale analytics datamarts. In this role, you will deliver world class data infrastructure for global books, print and digital.As a Support Engineer working on the analytics platform, you will be implementing and supporting the analytic technologies that give our customers timely, flexible and structured access to their data. You will be challenged with a variety of task like SQL Code, data pipeline design and implementation. You will interact with customers to gather requirements and structure solutions.Interface with business customers, gathering requirements and gaining a deep-dive understanding of services and key datasets.Tuning application and query performance against large, complex data structures. We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/04/2024 09:35 AM
Software Development Engineer III, Amazon B2B Payments and Lending (ABPL)
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONWelcome to join a fast-growing team breaking new grounds at Amazon. We are looking for Software Development Engineers to join our Family. If you can Think Big, Dive Deep and are curious to Learn, you have our DNA and we need you.Amazon B2B Payments and Lending (ABPL) revolutionizes financial services for businesses of all sizes, anywhere in the world, enabling them to delight their customers and make a positive impact to the communities they serve. We never stop innovating to earn their trust by leveraging our scale, insights, and technology, and raise the bar with simple, secure, and seamless solutions.To support our mission, we are expanding our Engineering, Operations, Research, Finance, Product Management, Marketing and Data teams. We are working together to extend the global reach of Payments and Lending and launch the next generation of products and customer experiences. As a SDE3, you will be responsible for design, development, test, deploy, deliver and support the large-scale, multi-tiered, distributed software applications and tools that serve Amazon Business Customers. You will work as full-stack engineers building end to end experiences on Front-end, UI, UX frameworks / Back-end, REST APIs, leveraging a wide array of AWS services including EC2, S3, API Gateway, Workflow service, Step Function, DynamoDB, Lambda and infra-as-code with CDK scripts and much more. If you're excited about cloud computing and want to help lead from the innovative edge, join us in making the most impact in financial products! As a SDE3, You should be highly quantitative, have great judgment and passion for building a great customer experience, be inventive, and have a strong track record of delivery. You also have a pragmatic approach and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams.What makes our team so special? Team Culture: Our Team is defined by its people. Our strength is our team. Your peer SDEs, SDMs, TPMs, Product Team, Marketers, and Ops will be very supportive and help each other. Every one of us are highly motivated and passionate contributors who seeks to achieve more, at a faster pace and share knowledge across the team. We love challenges and we overcome them together as a Team. We align to our goals, execute and celebrate our successes as a team. Every day here is Day 1. Growth/Skills: The ABPL organization provides all ingredients for skills development and a quick career growth. We develop your autonomy and leadership skills to make you a future leader. You will own your own programs relying on the state-of-the-art AWS technologies. You will be exposed to SDMs with cross ABPL initiatives and communicate with all internal or external stakeholders. You will have the opportunity to influence the product and technical roadmap. With a scope in expansion and the engagement of our talents, our organization has been able to retain persistent growth for our team members. Work Life Balance: Work-life balance is the equilibrium between personal life and career work. Our team feels this is an important aspect of a healthy work environment. Maintaining work-life balance helps reduce stress and helps prevent burnout in the workplace. Our Internal employee engagement and satisfaction surveys, operations metrics are high rated and convey the work life balance we maintain at our team.Key job responsibilitiesBasic qualifications- 5+ years of non-internship professional software development experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience as a mentor, tech lead or leading an engineering teamPreferred qualifications - Masters in Computer Science or related area or equivalent industry experience - Experience writing code in a high volume, service-based architecture - Computer Science fundamentals in object-oriented design and data structures - Experience with algorithm design, problem solving, and complexity analysis - Proficiency in, at least, one modern programming language such as Java, C++ or Perl - Meets/exceeds Amazon's functional/technical depth and complexity for this roleWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/04/2024 09:34 AM
Software Developer Engineer
Siemens, Chennai, Any, India
Dear Aspirant!We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!Use your skills to move the world forward!Work Experience: 3 to 5 yrsResponsibilities for Microsoft dynamics CRM• Assist in the design and development of Microsoft Dynamics CRM solutions that deliver the business capability necessary to support company objectives• Write technical specifications for designed solutions• Analyze workflow, business processes and data flows, assist in documenting solutions with MS Office and Visio• Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs• Participate in application upgrades and execute post install activities such as smoke testing• Assist in coding product features and validating end-to-end execution and performance of business processes• Provide third level application services support to internal business users• Performs in-depth research and identifies sources of production issues• Manage the integrity of all information, workflows, reports, and filters utilized in Microsoft Dynamics Customer Relationship Management (CRM)• Demonstrate superior attention to detail, problem-solving and organizational skillsQualifications for Microsoft dynamics CRM• Experienced candidates must have at least 3 - 5 years of hands-on experience working on the Microsoft Dynamics CRM platform• 3+ experience doing development and configuration work in current Microsoft Dynamics environment (Dynamics 365)• Expertise in an industry vertical• Have core product knowledge Candidate must be a strong developer with disciplined software development skills and methods (i.e., design, seeking design reviews, TDD, unit testing, system integration testing)• Extensive Project Management/Scrum Master experience• Demonstrated ability to provide technical oversight to the integration and/or development and delivery of large and complex deliverables directly to a customer, or in support of a major enterprise-wide program from a budget, resource and timetable perspectiveJoin us and be yourself!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.Make your mark in our exciting world at Siemens.This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Find out more about Siemens careers at: www.siemens.com/careersSalary: . Date posted: 04/04/2024 02:12 PM
Support Engineer, MFN C3PO
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience scripting in modern program languagesDESCRIPTIONAmazon India is seeking world class Support Engineers for their Platform Development team located in Delhi. The ideal candidate is expected to provide quality first-tier systems and event management for the global technical operations of various customer facing systems. He/she will have experience working in a busy online operations environment and have previously participated in operational support for at least one large-scale enterprise environment. A strong knowledge of the Linux operating system is required in addition to a passion for working with new technologies and pushing the envelope on existing technologies, particularly open source technologies. Amazon DevOps Engineer are expected to build or enhance their own tools, develop and operate best practices, and always think and act proactively and innovatively. This is an excellent opportunity to join Amazon's world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most dynamic, innovative and progressive technology companies anywhere. In addition to a stimulating working environment, Amazon offers mentoring programs with experienced engineers, regular tech talks with technology Principals and defined career paths within multiple streams for motivated engineers who want to contribute to our culture of operational excellence and relentless customer-focused technical innovation.Key job responsibilitiesThe primary responsibilities include following a tech SOP for project completion and onboarding tasks, writing code to address small tasks or rectify service issues, understanding and debugging minor issues in response to TTs or raised PEs, and conducting production deployment and sanity checks. The role also involves reassigning TTs to the appropriate teams according to SOP, writing scripts for automations to address common issues, and working with AWS services like Lambda, SQS, and DDB.The employee is expected to uphold Amazon Leadership Principles (LPs), particularly insisting on high standards, as they may become gatekeepers for launches and need to ensure that any scripts they build and run meet high-quality standards. Other relevant LPs include Dive Deep, Deliver Results, Bias for Action, and Earn Trust.Support Engineers are encouraged to work closely with their manager and team to identify projects that demonstrate scope and influence, handle ambiguity, navigate technical complexity, execute efficiently, and have a positive impact. Specifically, the employee should deliver code enhancements for their team's software, demonstrate an understanding of the business and customer value, and work independently with regular checkpoints. They should be able to deliver code successfully with clear instructions, handle technical complexity by producing working code, and collaborate effectively with team members using established software engineering tools and processes. Additionally, the employee is expected to learn from feedback, follow established procedures to diagnose and identify the root cause of problems, and communicate effectively with their team about the work they deliver. Overall, the role offers an opportunity to be part of the fast-growing Amazon.in team, contributing to the development of world-class technology solutions for customers in India and beyond.About the teamWe are part of the India & Emerging Consumer Tech org. We build unique and interesting Amazon-first innovations in the domains of marketplace trust, seller experience, performance & success, abuse prevention, fulfillment (amazon fulfilled, seller fulfilled and seller delivered), global trade, supply chain and transportation. Over the last 5 years, we have been on a mission to "transform the way India buys and sells, thereby transforming lives". In the process, we have realized that we as a team are uniquely positioned to help Amazon reach the next billion customers on earth, as we work backwards from the biggest set of emerging customers and take those innovations to all Amazon marketplaces worldwide. The mission of the Seller & Fulfillment Tech org is to "build tech solutions that empower sellers to delight the next billion customers".We have a huge opportunity to create a legacy and our Legacy Statement is to "transform ease and quality of living in India, thereby enabling its potential in the 21st century". We also believe that we have an additional responsibility to "help Amazon become truly global in its perspective and innovations" by creating global best-in-class products/platforms that can serve our customers worldwide.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- The employee is expected to uphold Amazon Leadership Principles (LPs), particularly insisting on high standards, as they may become gatekeepers for launches and need to ensure that any scripts they build and run meet high-quality standards. Other relevant LPs include Dive Deep, Deliver Results, Bias for Action, and Earn Trust.Salary: . Date posted: 04/06/2024 09:32 AM
Software Development Engineer, Search Services, AWS OpenSearch
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONAmazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, pharmaceuticals, and technology.Our Search Services team is breaking new ground and redefining search and analytics of Big Data. We are currently responsible for two major AWS services: Amazon Opensearch and Amazon CloudSearch. We are looking for Software Engineers to join its Bangalore team to lead cutting edge initiatives in search and real-time analytics. The role demands a high-performing candidate who can tackle difficult problems in the areas of very large-scale distributed systems and open source and drive solutions from design to coding, testing and deployment.At AWS, you'll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. We provide a highly customer-centric, team-oriented environment.As a Software Development Engineer, you will:Lead architecture of large initiatives in scaling, security and availability.Design, develop and support a world-class search and analytics platform serving individuals and businesses of all sizesProduce bullet-proof code that is robust, efficient and maintainable; our primary languages are Java and PythonContinually challenge what exists and explore what should be changed to best meet evolving business and market needs.Possess expert knowledge in large scale distributed system design and engineering best practicesParticipate in setting a vision and objectives for Search Services in alignment with business and market needsDrive and work on algorithm and architecture design, execute and deliver results.Invent the future of search, instead of just being a bystanderJoin a great group of motivated, top-notch, people and work with them to solve interesting and useful problems in a fun, collaborative environmentWe are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/06/2024 09:32 AM
Support Engineer III
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in software developmentDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleWe enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in "Work Hard. Have Fun. Make History" value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.About your role This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability. Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/06/2024 09:31 AM
Support Engineer, Device OS
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Austin) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with AWS, networks and operating systemsSalary: . Date posted: 04/08/2024 09:46 PM
Software Development Engineer II, Search Services
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONImagine being a part of a small, agile team where your ideas have the potential to reach millions within a short span of time. Picture working on cutting edge technologies, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up.AWS OpenSearch team is looking for Software Development Engineers for its Bangalore team who can help build cutting edge search technologies for customers of all sizes. If you have a solid understanding of fundamental algorithms and are able to produce bulletproof code, we are looking for you.You are highly-motivated and thrive in an environment where problems are open-ended. You enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top. You see your mistakes as learning opportunities and continually look for ways to improve yourself, your team and your products. You understand that not all solutions come easily and don't shy away from hard work to reach your goals.We are looking for smart, motivated Software Development Engineers who can help take the service to new heights. If you have the skills to building large-scale and high-performance services, this is the job for you.As an AWS OpenSearch engineer you will: - Design, develop, and support a world-class OpenSearch platform that manages thousands of search domains.Contribute to both open source code and managed service platform.Work with senior engineers in the team to deliver many components of the entire stack.Focus on scalability, performance, service robustness, and cost trade-offs. (Especially as they pertain to a highly-virtualised, elastic, cloud-based environment).Apply scientific analysis and mathematical modelling techniques to predict, measure, and evaluate the consequences of designs and the ongoing success of our platform.Continuously drive to explore, improve, enhance, automate, and optimise distributed systems and tools to best meet evolving business and market needs.Work alongside a dedicated operations team to develop and support the smooth 24x7 operation of our worldwide service.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/08/2024 10:34 AM
Software Support Engineer
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- Bachelor's degree in Computer Science or a related field.- 2-4 years overall development/technical support experience.- 2-4 years of experience to troubleshoot and identify the root cause of issues in complex Enterprise Level applications.- 2-4 years of experience working on networking, hardware performance and audio/video technologies within Consumer Electronics.- Development Experience in Python/Ruby/NodeJS/C/Java or open source based technologies.- Experience in Perl or shell scripts, XML/SOAP, web services, web application development.- Experience in UNIX/Linux operating system and tools Strong communication skills and experience in handling high severity incident management calls.DESCRIPTIONDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products and responsible for Amazon Kindle, Digital Video, Audio, Music, Audible and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level. - Software Support Engineering is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. - Developing Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations - Support engineering and troubleshooting on issues related to the digital platform services and content for various products - Interface with content acquisition, content providers, operations and technical teams to ensure content publishing and delivery as per service level agreements - Production Builds, Tools, and Configuration Management for software product releases and successful deployments.This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for tickets filed in Audible - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects. - Read and understand complex application code and make code fixes to resolve support issues - Software deployment support in staging and production environments. - Develop tools to aid operations and maintenance. - System and Support status reporting. - Ownership of one or more Digital products or components. - Customer notification and workflow co-ordination and follow-up to maintain service level agreements. - Work with Audible engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience working on enterprise level large scale n-tier applications Demonstrated skill and passion for problem solving and operational excellence.- BIG PICTURE: solve problems at their root, stepping back to understand the broader context- PROACTIVE: You display energy and initiative in solving problems. You follow all possible avenues to get the job done. ADAPTABLE: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles.- HANDLING STRESS: Ability to retain composure under stressful conditions, communicates effectively with a wide array of individuals at Amazon, and gets the right things done.- QUALITY: You demonstrate appropriate quality and thoroughness.- INTEGRITY: You act with personal integrity at all times.- PROFESSIONAL: You work within your team's process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work.Salary: . Date posted: 04/10/2024 09:18 AM
Software Development Engineer (L5)
Amazon, Bengaluru, Any, India
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONAmazon is looking for a Software Development Engineer who is passionate, innovative and have a heart for Nourishing People and the Planet. You will be a Software engineer working on designing and developing long term, scalable and high-impact programs within the Worldwide Grocery Stores Tech (WWGST) organization. This team is responsible for tier 1 consumer services for omni-channel marketing and in-store Retail applications and will be deployed to tackle some of our most complex and challenging projects. The team will deliver innovative technical solutions to advance the retail grocery industry.Our team's mandate is to launch, accelerate and optimize in-store printed and digital marketing experience using in-Store Retail Applications offering a differentiated in-store shopping experience. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems. This is a great opportunity to join a team with many greenfield application design and development.The Team: We can't wait to show customers what's possible when Amazon and Whole Foods Market innovate together in order to provide best in class in-store shopping experiences. This is just the beginning, and we need exceptional people across all technology disciplines to build and unearth the full potential of this opportunity.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle challenging, novel situations every day and will have the opportunity to redefine an industry while working with different teams across Amazon and Whole Foods Market. Along the way, we guarantee that you'll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role is:Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Team obsessed: You help grow your team members to achieve outstanding results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.You're ambitious, yet humble: You recognize that there's always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team.Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you're quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Own technical vision and direction: You identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running.Lead beyond your team: You will be a key part of a small but growing community of engineering leaders who support their teams and contribute to the overall growth of our product development organization. You'll share your experience and technical acumen in order to drive technology decisions across our organization. If you are ready to built applications to scale, working with a talented and energetic group of SDEs, this is the team for you.We are open to hiring candidates to work out of one of the following locations:Bengaluru, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/10/2024 09:14 AM
Software Development Engineer II, Amazon FinAuto - Procurement Tech
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONAre you looking for an opportunity to build a highly available, large scale, enterprise-wide software solution? Does it excite you to find patterns and build generic, composable software solutions to solve complex problems? Are you looking for inventing newer and simpler ways of building solutions?Want to shift your experiences from working at the peripheries of the systems to actually start owning and designing their cores?If your answer to any of these questions is yes, you are exploring at the right place!The Finance Automation team at Amazon is looking for a Software Development Engineer to play a critical role in building next generation applications and services for the global sourcing and procurement operations. The candidate will be part of a team with a goal to innovate and build large scale, complex, and distributed solutions to support sourcing and procurement operations globally across Amazon. We are one of the fastest growing teams across Amazon with strong technology orientation.As a Software Development Engineer, you will get the opportunity to play a key role in owning and driving the design and development of new software services, components and features in this initiative. In addition to addressing the core functional requirements, you will add value into the system and services across several key areas such as Extensibility, Scalability, Resiliency, Testability, Security and Privacy, Customer Experience, etc. You will get the opportunity to evaluate and use the latest AWS technologies in your design. You will collaborate and create a strong relationship with your customers, partner teams, and stakeholders. You will play an active role in reviewing the technical designs from the team, and mentoring and developing others in the team. You will also get the freedom and encouragement to explore your own ideas and the reward of seeing your contributions benefits Amazon and its customers worldwide. Key job responsibilities- You will lead the architecture, design, development, and launch of services and application that supports sourcing and procurement operations globally.- You work with customers, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutions. - You design and deliver innovative and simplified solution to complex and ambiguous problem.- You effectively implement software engineering best practices to ensure a high standard of quality for all of the team deliverables.- You effectively make priority tradeoffs between new feature development and operational work.- You actively mentor & grow engineers across the team.About the teamGlobal Corporate Procurement (GCP) Technology part of Finance Automation team owns applications and services that support sourcing and procurement operations for GCP business. We own seven sub-systems cutting across multiple verticals which includes Sourcing, Supplier facing, Procurement, and Analytics applications.This role is for Supplier Diversity & Inclusion, one of the sub-systems within GCP Technology.Our vision is to build a state of the art procurement system supporting diverse needs of our customer while reducing defects.The candidate should enjoy solving complex business problems, building pipelines, working in AWS stack and being passionate about software engineering best practices.We are open to hiring candidates to work out of one of the following locations:Hyderabad, TS, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/10/2024 10:48 PM
Support Engineer
Amazon, Hyderabad, Any, India
BASIC QUALIFICATIONS- 5+ years of software development, or 5+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in agile/scrum or related collaborative workflowDESCRIPTIONWe want Amazon.com to be the place where our customers can find, discover and buy anything online! Whatever our customers tell us they want, we will find the means to deliver. In doing so, we will create the most customer-centric company in the universe, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. With your help, Amazon.com will continue to enable people to discover new worlds and create change in a meaningful and lasting way.We are looking for experienced support Engineers who can lead support activities for seller compliance in delivering high quality software solutions to support variety of customer use cases and are scalable to handle amazon volume.Key job responsibilities* Collaborate with with Tech and Non-Tech stakeholders to ensure smooth and on-time publication of EPR Reports and EPR Remit declarations for EU Sellers* Monitor & Drive team to Resolution of Trouble Tickets within defined SLA's. Drive escalations to engineering team.* Drive Root Cause Analysis, Impact Analysis and Production Deployment support.* Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.* Regular interactions with various internal business-owners (like engineering and product teams) to help understand requirements & business priorities, define engagement model and drive improvements.* Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.* Drive initiatives to maximize operational efficiency.* Defining measurable metrics to gauge progress against objective Support goals.* Expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight; AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , CloudwatchWe are open to hiring candidates to work out of one of the following locations:Hyderabad, AP, IND | Hyderabad, IND | Hyderabad, TS, INDPREFERRED QUALIFICATIONS- Knowledge of distributed applications/enterprise applications- Knowledge of UNIX/Linux operating system- Experience analyzing and troubleshooting RESTful web API callsSalary: . Date posted: 04/10/2024 10:13 PM
Software Development Engineer, AWS Migration Acceleration Services
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONThe AWS Migration Acceleration Services team's mission is to help customers, partners, and internal teams accelerate the migration and modernization of applications. The services we build guide customers through the migration process, automate complex tasks, and provide proactive guidance.As a software development engineer on the AWS Migration Acceleration Services team, you will design and build products & services that help enterprise companies migrate their workloads to AWS. Delivering a reliable and high-performance service at AWS scale requires engineers with extraordinary technical expertise and boundless creativity. At Amazon, we also expect engineers like you to interact with customers, to understand our business goals, and to innovate rapidly, delivering high-quality and ground-breaking functionality.What does it take to thrive as a developer at AWS? You need to be creative, curious, responsible, and able to work with others to rapidly turn an idea into working code. You're excited about writing code, implementing big ideas, and helping to coach those around you to raise the team's bar for code quality. You want the opportunity to grow your technical and professional skills while helping AWS grow. You relish the opportunity to dig into complex operational issues and to help customers build the next generation of web applications. You're someone who knows how to work hard and deliver results but is also able to have fun while they are doing it.About the team ...Working at AWS: https://vimeo.com/703842712/08526977caMentorship & Career Growth:We are dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. You'll have an opportunity to learn from people with and without engineering backgrounds through one-on-one mentoring and thorough and helpful code reviews. We care about your career growth. You will work on projects and tasks that will your skills and enable you to take on increasingly complex tasks, while collaborating with our Principal Engineer and other tenured Software Engineers. In addition, you'll get ample opportunities to coach and mentor our more junior engineers and help them grow their skillset.Inclusive Team Culture:Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers. We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- Experience in machine learning, data mining, information retrieval, statistics or natural language processing- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/10/2024 10:07 PM
Software Development Engineer II, Alexa Connect Kit, Alexa Smart Home
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONWould you like to be a part of building out the future of Smart Home Devices? Want to join a team that enables device makers to build smart home appliances?The Alexa Connect Kit Team is seeking a Software Development Engineer to help develop new solutions focused on improving the quality, diversity, and customer experience of smart home devices.The Alexa Smart Home team is focused on making Alexa the user interface for the home. Customers love using Alexa to interact with their homes through natural commands and intuitive interfaces. We are evolving Alexa into an intelligent, indispensable companion that helps customers get the most out of the technology in their homes.The Alexa Connect Kit team is a team within Alexa Smart Home. We offer managed services (cloud services, firmware, devices) for enabling device makers to build smart home appliances. We work across verticals that Alexa Smart Home supports, partnering with manufacturers to bring to market everything from Christmas trees, coffee makers to light switches and air purifiers. We get to help out big grand partners such as Toshiba, Sharp, Hamilton Beach and more realize their product vision at what they do best, whilst we bring best in class Alexa and Smart Home features into their products in an easy to integrate manner.Key job responsibilitiesAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world.As a member of the Alexa Connect Kit team, you will be responsible for delivering tools and services to simplify the process for device makers to seamlessly manufacture IoT enabled devices. You will design and own solutions to simplify the device manufacturing processes providing innovative solutions to manufacturing processes. You will also be responsible for owning the SDK partners integrate with to connect their devices with Alexa's Smart Home Cloud.The ideal teammate is passionate about Alexa and has a track record of success in delivering new features and products. A commitment to teamwork, knowledge of IoT systems, strong CS fundamentals, experience developing new systems, and strong communication skills (to both business and technical partners) are absolute requirements.About the teamOur vision is to make customers' lives at home easier and more convenient by connecting every home appliance to Alexa.You will get a startup like culture with the stability of an established industry leader. You will get support and resources from some of the smartest people in the industry to continue learning. You will build software that will materially improve people's lives.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/10/2024 10:06 PM
Software Development Engineer
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONAmazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in storage & computing, customers can reliably store their data on Amazon's proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that enables customers to store and retrieve any amount of data from anywhere in the world. It provides all customers access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of websites. The service aims to maximize benefits of scale and to pass those benefits on to the customers. As a Software Engineer in S3 Distribution Plane, you will design and develop globally distributed highly available services that provide robust, safe and scalable ways for customers to route traffic to S3. You will develop these services using Kotlin, DynamoDB and SQS, on UNIX-flavored platforms. You will encounter challenges in the domains of performance optimization, availability and reliability, software defined networking, authentication and authorization and DNS. You will operate in a fast paced environment, and follow agile methodologies with a high level of ownership. Expect to ship software today that impacts millions of customers tomorrow. We are looking for Engineers with backgrounds and experience solving difficult challenges at large scale. Can you think big and simplify complex, sometimes never before seen, problems? Can you own a challenge and work with cross-functional teams and stakeholders to deliver results all the while maintaining standards for your customers? If this describes you then please apply today! Applicant for this role possess solid analytical, and problem-solving skills. The ability to translate technical requirements through all the levels of the software stack is essential. If this sounds like you, come join us and help AWS continue to write the cloud computing story for the industry. Work-life Balance: Our team works together to provide work/life balance for all team members. We recognize that the circumstances of our team members vary, and we balance work across the team so we're all able to maintain standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. On-Call Responsibility: S3 services are highly available, but there are times when we occasionally stray away from our normal operations. To minimize the impact of such excursions, we have on-call rotations. However, we set these up so there are focused time periods when you are on-call and when you are not, so you can focus on your day job when not on-call. Mentorship & Career Growth: We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level, etc. We can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so we are always learning from one another, and we celebrate and support the career progression of our team members. Inclusive Team Culture: We have a diverse team and drive towards an inclusive culture and work environment. Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Our team members are active in Amazon's 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Amazon Women and Engineering, and LGBTQ+.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/14/2024 08:36 AM
Support Engineer III
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in software developmentDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleWe enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in "Work Hard. Have Fun. Make History" value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.About your role This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability. Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/14/2024 09:56 PM
Support Engineer, Device OS
Amazon, Chennai, Tennessee, India
BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languagesDESCRIPTION Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. Some of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.Key job responsibilitiesSome of the key job functions of the support engineer are: - Provide first level of support for handling Jiras, tickets, operational issues from production services - Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance driven coding projects, primarily in C++ and Python - Hands-on experience in Unix or any scripting language - Read and understand complex application code and make code fixes to resolve support issues - Develop tools and automate manual operational tasks and easy maintenance of our services. - Build monitoring metrics dashboard, and report System health and Support status metrics. - Work with remote development (Sunnyvale) teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.A day in the lifeAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.About the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo and Amazon Show. The Amazon Devices group delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.We are open to hiring candidates to work out of one of the following locations:Chennai, TN, INDPREFERRED QUALIFICATIONS- Experience with AWS, networks and operating systemsSalary: . Date posted: 04/16/2024 09:05 AM
Software Principal Engineer
Dell, Remote - Hyderabad, Any, India
Title -Windows Sensor Principal Software EngineerTaegis XDR/AgentSecureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. www.secureworks.comWe enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about "what's next." We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.Role OverviewTaegis Endpoint Agent is cross-platform product and a vital part of our XDR platform. The agent plays the crucial role of detecting malicious behavior and other activities to feed data into the cloud for further threat analysis. With the help of threat intelligence gathered by our world class security researchers and powered by amazing threat analytics platform we are able to detect threats and secure our clients infrastructure.We are looking for a Principal Software Engineer with strong knowledge of Windows systems to drive the next-generation endpoint capabilities of our new product offerings. You will work in a fast-paced, startup-like environment with an experienced, cross-functional team of software engineers, data scientists, and security experts to develop our next generation endpoint sensor that seamlessly integrates with our cloud-native security analytics platform. If you love computer security and digging into complex engineering challenges, then we want your help securing human progress!Role ResponsibilitiesDevelop software with high concurrency and reliability requirements and low/no impact to end users. Participate in Design and Technical discussions around architecture, strategy, and development of next generation threat detection and response capabilities.Follow Test-driven Development to ensure highest quality.Ensure high standards are being followed when it comes to design, coding quality, along with unit and component testing.Triage, reproduce, debug, and fix issues identified in the product.Build tools to support team efficiency and contribute to test automation.Work effectively on a geographically distributed team to deliver high quality software against aggressive schedules. Mentor and influence other team members and guide to perform at an outstanding levelMinimum RequirementsStrong experience and knowledge in C++ (17/20/22)Experience in Windows OS User-mode or Kernel-mode DevelopmentSolid knowledge with low-level OS internalsExperience in debugging and solving application crashes, performanceExperience developing applications using concurrency with the use of strong multi-threading Proven experience in writing File System minifilter driver Preferred SkillsExperience with Windows CI/CD including installers, updaters, packaging, and signing.Experience with software security areas including encryption, authentication, offensive and/or defensive techniques.OS system expertise for core concepts and subsystemsFamiliarity and experience with Agile process Good knowledge and experience working with WFP filters Experience working with Cloud applicationsExperience with Malware research and reverse engineering is a plusSecureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief,national, social or ethnicorigin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnershipstatus, past or present military service, family medical history or genetic information, family or parental status,or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics. Job ID:R244211Dell's Flexible & Hybrid Work CultureAt Dell Technologies, we believe our best work is done when flexibility is offered.We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.Salary: . Date posted: 04/16/2024 02:09 AM