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Overview of salaries statistics of the profession "Lead App Support Engineer in Canada"

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Application Process Engineer

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Application Sales Engineer

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Application Support Engineer

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Associate Software Support Engineer

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Automotive Application Engineer

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Automotive Application Support Engineer

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Automotive Software Engineer

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Bilingual Software Support Engineer

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Embedded Software Design Engineer

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Embedded Software Engineer

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Firmware Design Engineer

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Mainframe Software Support Engineer

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Software Application Support Engineer

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Software Design Engineer

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Software Development Engineer

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Software Process Improvement Engineer

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Software Product Support Engineer

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Software Production Engineer

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Software Project Engineer

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Software Quality Engineer

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Software Safety Design Engineer

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Software Sales Engineer

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Software Sales Solution Engineer

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Software Solutions Engineer

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Software Support Engineer

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Software Technical Support Engineer

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Technical Application Support Engineer

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Web Applications Devops Support Engineer

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Software Engineer IT
LifeLabs, Burnaby, BC
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you. Make a difference - join the LifeLabs team today! Reports to: Senior Manager, Software Development Pupose of the Role We are seeking a Software Engineer with MS D365 and REACT programming experience to join our growing team. The ideal candidate will have a proven track record in developing and deploying high-quality Power Apps on a global scale. The successful candidate will work closely with our team to develop and enhance our Power App platform and ensure its stability, scalability, and security. He/She is a subject matter expert and provides leadership when it comes to the design of technology solutions for business processes and problems. Guide the effective use of solutions and designs in order to achieve business outcomes in alignment with requirements and the overall Technology strategy, standards. Provide solution design and recommendations, Collaborate with stakeholders to understand business goals and support delivery of projects to acheive desired outcomes This is a Full Time Remote role based in Biritish Columbia. Core Accountabilities Develop, deploy, and maintain Power Apps on a global scale. Work closely with business stakeholders to understand and gather requirements for the development of Power Apps. Design, develop and implement efficient, scalable and maintainable solutions using Power Apps, REACT, Liquid and TailWind. Build reusable components and libraries for future use in the Power Apps. Provide technical guidance and mentorship to junior developers. Collaborate with cross-functional teams including UX/UI designers, product managers, and QA engineers. Lead platform technical delivery from design to launch. Design solutions that effectively address both functional and non-functional requirements. Clearly articulate complex technical solutions to key business stakeholders. Works occasionally as a mentor for the other team member providing guidance for best software practices, and improving team collaboration. Implements software that is highly scalable and highly available, as well as following guidelines to develop secure code and adhere to security best practices. Provide timely updates, escalate issues, and keep work-items up to date. Creates and updates appropriate design documents, ensures implementation details and source code are sufficiently documented, and manages and maintains TFS user stories, tasks, etc. as needed Actively participate in Pre-sales activities including solutioning, estimating, planning, resourcing and presenting. Working with the project manager to support the technical aspects of project delivery including planning, estimating, quality, change and risk management. Support the Senior Application Manager in working through the vision and mission of the department across the broader organization. Conduct code reviews and ensure adherence to best practices for code quality, security, and scalability. Debug and troubleshoot issues with the Power App platform and ensure timely resolution. Stay up-to-date with the latest trends and technologies in the Power App development space. Develop a roadmap for the specific platform in the company Drive towards delivery excellence and customer delight Collaborate with cross-functional teams to set and manage appropriate customer expectations when defining solutions Work with peers to strive for continuous improvement through establishing and driving best practices and processes Qualifications and Skills Bachelor’s degree in Computer Science, Business Administration or equivilant experience 8+ years in software development and design 5+ years of experience in Power App development with extensive experience in REACT, Liquid, and TailWind. Proven experience in developing and deploying Power Apps on a global scale Strong experience in designing, developing, and implementing efficient, scalable, and maintainable solutions using Power Apps, REACT, Liquid and TailWind Prior experience with Field Services Module and Power Portal Power BI, Power Automate, Power Apps Portals Experience in building reusable components and libraries for future use in Power Apps Experience in conducting code reviews and providing technical guidance and mentorship to junior developers Strong debugging and troubleshooting skills Excellent communication skills and ability to work collaboratively with cross-functional teams Solid understanding of code quality, security, and scalability best practices #LI SW1 #INDEED Hiring Range: $92,600 to $115,700 The hiring range established is the expected range for this position, however the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. 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Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Job Segment: Pre-Sales, Software Engineer, Developer, Counseling, User Experience, Sales, Engineering, Technology, Healthcare
Senior Manager, Cloud Security
Deloitte,
Job Type:Permanent Reference code:125327 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. What will your typical day look like? As a Cloud Security Senior Manager, you will establish deep relationships with global companies, provide independent advice and recommendations to the technical C-suite, and represent the technical voice of Deloitte and Cloud. You will collaborate closely with partner teams and customers to drive the business to success. You will also leverage insights gained from working with external customers to align and influence roadmaps and product development plans across Deloitte Product and Engineering teams, enhancing Deloitte offerings as a whole and having an industry-wide impact. You will embrace and live the firm's purpose - to make an impact that matters - by pushing yourself and your team to identify solutions to challenges that are most important for our clients, people, and society, develop high-performing people and teams through challenging and meaningful opportunities and deliver exceptional client service by maximizing result, while also fostering collaboration across businesses and borders. You will also influence clients, teams, and individuals positively, leading by example and establishing confident relationships and understand key objectives for clients and Deloitte, and align people to them to set appropriate priorities and direction.About the team At Deloitte, embedding technology into everything we do is how we stay current, innovative, and ahead of our competition. We look for our Cloud Security leaders to continually challenge and grow their own technical expertise and business skills, architect technical solutions. Deloitte is an industry leader in enabling our clients' Cloud Transformation programs. From cloud consulting to implementation, and ongoing managed services we offer a full range of Cloud services and solutions. Building your career at Deloitte offers the opportunity to work with cutting-edge cloud technologies to deliver next-gen Cloud solutions.Enough about us, let's talk about you You will have: • Bachelor's degree in Computer Science, similar degree/field or equivalent practical experience. • 10+ years of experience in an engineering senior leadership role with a focus on cloud technology, distributed systems, infrastructure, and applications at large scale and under high load. • Experience collaborating with various teams such as Program Management, Product Management, Engineering, Management Consulting, Operations or Finance. • Experience managing and building engineering and customer-facing teams. • Experience working with C-level stakeholders both internal and customer advising on cloud strategy, leading complex transformation/modernization projects. • Experience in managing internal infrastructure, developer tools or distributed computing infrastructure. • Expertise in Cloud security management, governance tools, delivery, Cloud architecture and Cloud strategy • Experience with engagement delivery, building and maintaining client relationships, proven thought leadership, and talent monitoring • Hands-on technical/engineering skills to architect, design & implement Microsoft Azure Sentinel, including data connectors, log analytics, threat intelligence, threat data visualization and automation with KQL & Logic Apps • Hands-on technical/engineering skills to architect, design & implement Microsoft Defender suite (Defender for endpoints, Defender for cloud, Defender for cloud apps, M365 Defender) • Infrastructure as Code (IaC), scripting tools (PowerShell, Python, terraform) proficiency to automate and streamline processes and workflows.Responsibilities: • Grow and scale a strong engineering organization that will be capable of supporting the growth of the technology portfolio and enterprise customer base. • Partner closely with global companies as their most trusted Deloitte technical advisor. • Define and lead strategy and roadmap, balancing short- and long-term priorities against the business needs. • Advocate and influence the development of new technology on behalf of our third-party partners while also closely collaborating with internal cross-functional team leads, Product Management, and UX. • Tell the Deloitte innovation story and help translate it into actionable steps global companies can take towards adoption. • Be responsible for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources. • Prepare and deliver product messaging in an effort to highlight Deloitte and across the Cloud Platform value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management, and documents. • Drive technical projects and provide leadership in an innovative and fast-paced environment. • Be responsible for the overall planning, execution, and success of complex technical projects in advisory and Cloud MSS • Be an engaged manager who understands what individuals are working on, who maintains credibility with engineers, and participates in technical discussions.Total RewardsThe salary range for this position is $125,000 - $231,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Senior Product Manager, Cloud, Product Manager, Engineer, Operations, Technology, Marketing, Engineering
Principal Tools Engineering Lead– Gears of War – The Coalition
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The Coalition is a flagship first-party studio within Xbox Game Studios and the home to one of gaming’s most critically and commercially acclaimed series, Gears of War. We are a group of diverse and talented individuals working for a common purpose to push the limits of Microsoft's entertainment platform and devices. As a studio, we lead from our values and work together to promote respect and inclusion, a growth mindset and grit, all while putting our team first. If you have the fire to work with our driven team, then come work with us. The Coalition is looking for a Principal Tools Engineering Lead to come and help lead and manage our Tools team. Our experienced team, which contains mostly senior engineers, provides many tools, workflows and infrastructure that our studio and partners rely on to make our game as efficient as possible. As the Tools team continues to expand we are looking for a dedicated people manager who can coach and manage the team, partner with production and our stakeholders to ensure we meet our deliverables and support the studio with the technology we provide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. NonePeople Manager
Infrastructure Reliability Analyst
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:100 King Street WestWe are looking for a hands-on Infrastructure Reliability Analyst to join BMO's CCB CR infrastructure and Support team. The candidate will require expertise in Linux, Windows, and middleware platforms, with a focus on monitoring performance and developing strategic technologies. The individual is expected to be part of an after-hours on-call support rotation.We need someone with a strong AWS cloud experience and an SRE mindset.The ideal candidate should be capable of leading the configure, build, install, test, maintain, monitor, and upgrade infrastructure processes involving computing platforms, servers, and network load balancers. They should have a good understanding of application servers, infrastructure, and system integration, which is crucial for providing solutions and technical planning.The candidate needs to understand the layers of current and future technical platform hardware, operating systems, security, and system services. They should ensure reliable and secure computing and communication capabilities to run the business software while enabling the lowest operational cost/highest availability options.They will perform capacity workload modelling and availability analysis for various platforms and environments. They will implement disaster recovery procedures and troubleshoot any network and connectivity issues promptly, with minimal disruption to normal functioning. The candidate will work with stakeholders and recommend infrastructure solutions based on engineering requirements.They will ensure systems and infrastructure align with business value and are technically sound and well-integrated. They will respond immediately to critical connectivity and access issues by evaluating solutions, coordinating recovery, and ensuring resolution.Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed.Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.On call and flexibility required.Designs, costs, develops, tests and implements system solutions developed internally and/or in conjunction with outside vendor.Recommends and implements solutions based on analysis of application and business needs, issues and implications for the business.Designs and engineers systems through capacity planning (such as bandwidth, disk space, storage, and CPU utilization) to ensure high availability and performance of end-user applications and systems.Ensures that infrastructure solutions are scalable, flexible, and supportable, and are as standardized and automated as possible.Understands the functionality and integration of applications as they relate to business requirements and technical deployment within the physical and virtual infrastructure.Performs capacity workload modeling and availability analysis for customer facing applications, systems and environments and recommends changes/enhancements for improving performance and reliability and promoting a seamless customer experience.Works across teams to ensure IT system upgrades are implemented with minimal impact to production operation.Identifies and defines new process and/or system improvement opportunities.Evaluates and recommends emerging technologies to influence the design process.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Leads and conducts assessments and investigative work in a constructive manner.Ability to break down strategic problems and analyze relevant data and information to provide insights and recommendations.Exercise judgment to identify, diagnose, and solve problems within corporate IT guidelines and rules.Facilitates technical issue resolution across various platforms and environments.Leads and conducts detailed design reviews in a constructive manner.Technical planning and development of road maps.Identifies opportunities to strengthen the capability of the technology organization at BMO,Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO, but may have broader, enterprise-wide focus.Builds effective relationships with internal/external counterparts.Works well with others, and independently and regularly handles non-routine situations.Track record of planning and leading assignments.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Hands on Unix (Linux/Solaris)and Windows experience with shell scripting / development / system administration experience.Should have experience with migration projects and upgrades.Cloud experience with AWSApp development experience is a bonus.Relevant IT infrastructure & platform knowledge in the following technology domains: application servers, on premise and cloud, databases, distributed/server, storage, networking, workplace technology and unified communications.Possesses a deep technical understanding and strong problem-solving ability.Knowledgeable and experienced with technology/solution design and configuration, capacity management, impact of design decisions to infrastructure and application components, functional / technical behaviour of middleware and data layers, virtualization, service design, Dev Ops, Production Ops and various support arms, deployment environments, packaging and distribution of the application, and production readiness.Understanding of application integration and relevant infrastructure (servers/storage /firewalls).Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Data driven decision making - In-depth..Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Team Lead - French Support
Equest, Montreal, QC
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Associate Lead| Regina,SK
Hudson's Bay Company, Saskatoon, SK
The role of an Associate Lead will have an integral part of the overall customer experience strategy by supporting the selling and service operations within Hudson’s Bay. As an Associate Lead you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results. As an Associate Lead you will partner with the Manager and have ownership for a function or department and will assist in providing enhanced leadership presence and improve store accountability. You Will: Build and maintain long-term relationships with our customers, providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information by offering alternative options.Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service Provide coaching and training to associates on the team and throughout the store as neededExecute activities related to store initiatives to offer customers additional products and services related to merchandise category mixSupport in proper zoning and scheduling of associates within the department and make adjustments as required based on changing prioritiesEmpower associates to provide solutions for customer inquiries escalating when necessaryExecute on all corporate policies and procedures including Occupational Health and Safety and Loss PreventionYou Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships.Relied upon by peers and teams as a role model for this trait. Has a clear view of how the different abilities, background and cultures of team members work together. Takes an active interest in coaching and mentoring others.Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization.You Have: Previous leadership experience in managing selling teams within a multi-channel customer contact centerDemonstrated experience in motivating and developing a high performing team.Excellent verbal and written communication skills; effective presentation skills.Strong prioritization and time management skills Ability to be flexible and adapt to a constantly changing environment.A self motivated leader who takes initiative to support customer and associate experienceShowcase development and ongoing interest in pursuing a management / leadership position with the organizationYour Career:Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporateA culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental)An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application.HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Java Full Stack Developer
Boeing, Bangalore, Any, India
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Job Description:OverviewBoeing is the world's largest aerospace company and a leading provider of commercial airplanes, defense, space, and security systems, and global services. Building on a legacy of over a century of innovation and leadership, Boeing continues to lead the way in technology and innovation, customer delivery, and investment in its people and future growth of aerospace.In India, Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years. People at Boeing have been supporting mission readiness and modernization of India's defense forces, and enabling connected, safer, and smarter flying experiences, in the sky, in the seas, and in space.Technology for today and tomorrowThe Boeing India Engineering & Technology Center (BIETC) in India is leveraging a diverse talented pool of 5,500+ engineers, technologists, and innovators to drive growth and innovation in the global aerospace sector. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace.People-driven cultureAt Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work, we are committed to positively shaping people's careers and being thoughtful about employee wellbeing.At Boeing, we are inclusive, diverse, and transformative. With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.Boeing Talent Acquisition is currently looking to for Experienced Full Stack Developer for the Boeing Global Services (BGS) Software to join their team in Bengaluru, India. These positions will focus on supporting the Cloud based implementation projects for Boeing business units like BCA, BDS and BGS.Position Responsibilities:• Experience in Backend development in Angular, Angular JS, NodeJS, JavaScript, TypeScriptOwn software design and architectural decisions• Troubleshoots basic software issues.• Document and maintain architecture, requirements, algorithms, interfaces and designs• Keep track of and actively reduce technical debt.• Coordinates with teams to resolve complex issues related to processes, methods, tools andstandards.• Maintains relationships and partnerships with customers, stakeholders, peers, and partnersShould have excellent communication and presentation skills o Should have demonstrated ability to work in an AGILE environment.• Demonstrated ability to create positive impact on customer by developing polished, cohesive, effective,and user-friendly web applications for large and complex aviation related systems.• Mentors junior team members on technical aspects. The selected individual will also be responsible toprovide support to development of internal competency and resources for critical skill sets and be asought-after expert that other developers can benefit from.• The selected individual will be a skilled, highly professional engineer, work collaboratively with aninternational team comprising software development, product management, and business analysis.Basic Qualifications (Required Skills/Experience):• A Bachelor's degree or higher is required as a BASIC QUALIFICATION• Hands on knowledge in the Architecting, Designing and Developing full stack modules andcomponents for web applications. This position is for a full stack senior developer who has excellentprogramming skills in the latest tools & technology frameworks like Spring, Angular, AngularJS, NodeJS,Bootstrap, HTML5, CSS3, Javascript, JQuery, Java8/Java11, Docker, Kubernetes, Cloud based managedservices (DB, Error Logging, etc of various types) etc.• Strong knowledge of Advanced Data Structures, Spring Framework, Spring MVC, Spring Boot, JPA,Spring Batch, Microservices, Hibernate, Service Discovery (Consul), Spring Integration, Spring Webflux,Spring Security.• Knowledge of Scheduling framework like AutoSys, Quartz Scheduler• Spring AMQP, JMS, MQ, RabbitMQ, Kafka, Redis Streams• Extensive experience with Designing and Developing full stack solutions on Azure Cloud• Experience in using various Azure Services including IAM, Storage, Compute, App Service, AzureFunctions etc.• Azure Certification are Highly Preferable any of these AZ 204/AZ-303/ AZ-304• Should have strong experience in object-oriented programming, Java/J2EE applications and advancedconcepts.• Strong knowledge in UI frameworks - HTML, CSS, Jquery, AJAX, Bootstrap, JavaScript etc.• Experience with JavaScript frameworks like AngularJS (preferably AngularJS 4/5/7), React JS,Backbone JS, Node JS.• Ability to develop new and innovative applications as well as maintaining existing code.• Good understanding of Relational database experience and demonstrated abilities in SQL and datamodelling is required.• Experience in application integration/migration with both COTS and In-House applications required(through a middleware SOA solution)o Have experience in ALM tools (GitLab, TFS, Gradle, Maven, Jenkins, Docker, Artifactory, PivotalCloud Foundry, SonarQube, Ansible, Urbancode, ClearCase, SVN).• Working exposure with Agile (Scrum & SAFe) and UI/UX is a mustDesired Skills (Preferred qualifications):• As a Software Engineer, the selected individual will work in the BIETC BGS Engineering team todevelop, maintain and improve the Web/Mobile software for one or more products.• Candidate must work in close collaboration with the chief Architect in a SAFe environment and bring inthe following values• Vision: While Product Management provides the business vision, the Solution Architect is the singlepoint of contact for the technical vision of our products and ensures that both the business vision and thetechnical vision are aligned• Organization liaison: You have a good understanding of what is happening in different parts of theorganization in the architecture domain and make sure that decisions made in the domain are anchored tothe rest of the organization• Representation in our Agile Release Trains: You ensure that the architecture work packages areproperly represented in the release trains and you also help the release management team to find thebalance between necessary architecture work and features needed in the product• Leadership: As a servant leader you are:1. Accountable for the continuous evolution of architecture2. Providing the necessary technical facilitation when needed3. Partnering with the other architects and coaching the development teams• Big picture: You have a good understanding of how the big picture is formed - how different productscome together and serve the business• Excellent presentation & communication skills - proficient in "business-speak" and "tech-speak" andfluent in English, both spoken and written• Understands and develops software solutions to meet end user's requirements. Ensures thatapplication integrates with overall system architecture, utilizing standard IT lifecycle methodologies andtools. Develops algorithms, data and process models, plans interfaces and writes interface controldocuments for use in construction of solutions of moderate complexity.• Ability to quickly learn a complex setup• Experience of systems architecture, integration, and data and content migration• Good understanding of application, information and infrastructure architectures & mission criticalsystems.Typical Education & Experience:• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 8years' related work experience or an equivalent combination of education and experience (e.g. Master + 7years' related work experience.)Relocation:• This position does offer relocation within INDIA.Equal Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:55 PM
Senior Cloud Architect (Remote in Canada)
Equest, Brossard, QC
ABOUT POWER FACTORSPower Factors develops software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions. Power Factors fights climate change with code.Power Factors has incorporated its four flagship solutions Drive, Greenbyte, Unity and BluePoint to build an integrated suite of open and smart apps. These apps are purpose built for asset management, field service optimization, and performance optimization. Leveraging the domain expertise and machine learning-based advanced analytics within these apps, customers can maximize the value of their renewable assets to stay competitive.Power Factors' renewable energy software platform is one of the most extensive and widely deployed solutions in the market with over 200 GWof wind, solar, hydro, and energy storage assets managed worldwide.Learn more at powerfactors.com .ABOUT THE ROLEWe are seeking a Senior Cloud Architect to join the Power Factors Cloud Engineering & Operations team to ensure the cloud infrastructure is running properly, efficiently, and securely. In this role, we are looking for someone who can instantly step into the team and be a leader to help shape and lead our cloud technical roadmap. As a leading SaaS provider to the renewable energies industry, our applications must be secure, highly available, and scalable with our customers' growing demands.Regarding the cloud infrastructure, Power Factors works with AWS, GCP, and Azure across its product portfolio. The cloud team works to ensure all infrastructure is created and run in accordance with best practices to ensure cost governance, security, and high availability. Within these cloud environments, Power Factors SaaS products are tested, deployed, and operated. These products are both single tenant and multitenant and employ microservices architectures using a combination of open-source technologies and cloud-specific ones.The Cloud Engineering & Operations team is responsible for the foundational resources and environments used by the rest of Power Factors - including networks, backups, infrastructure as code, and shared resources used across various development teams, such as Kubernetes clusters and monitoring tools. With these responsibilities, the cloud team often works closely with development, architecture, and information security teams to ensure the cloud environments run in a secure and efficient manner.WHAT YOU WILL BE DOING Set overall technical cloud strategy and architectural direction, working with cloud leadership to ensure alignment with business goals Collaborate with other teams for cross-functional projects in the cloud Evaluate new technology and champion for improvements to existing tools and processes Work with junior members of the cloud team to mentor and teach Optimized Cost Management - Implement automated approach balancing cost vs performance Cloud Governance / Security standards - ensuring compliance across cloud environments Cloud Center of Excellence - Collaborating with PowerFactors architecture layers across company Continuous Learning and Innovation - Stay informed about latest trends and technology Collaborating with stakeholders, such as developers, engineers, managers, and customers, to ensure the cloud services are delivered effectively and efficiently. Work with development teams to ensure high availability design, improving resiliency and uptime of SaaS applications WHAT YOU WILL NEED TO BE SUCCESSFUL Bachelor's degree in computer science, software engineering or equivalent experience. Minimum 10 years of significant cloud experience with multiple cloud providers ideally including AWS, Azure, GCP Strong development background and desire to automate and code all cloud infrastructure Experience in design/ administrating multi-cloud, multi-account cloud environments Strong communication and collaboration skills Expertise in cloud security, compliance, and governance Experience working with supporting microservices-based cloud applications utilizing open source software such as Kubernetes, Kafka, and PostgreSQL LIFE @ POWER FACTORSWe are an agile software development company - big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.WHY JOIN US A humble cause with a clear purpose - you will help us fight climate change with every day at work. We aim to be environmentally conscious in all aspects of our operations. Work with passionate experts and top-talents in your field - we are proud of our highly skilled crowd and the savviness each of us brings to the team. Friendly and uplifting atmosphere - we believe kindness and respectfulness is core for our culture. A friendly smile or a helping hand is never far away. Flexible hours and workplace - it is the result that counts, not when or where. Our hybrid/remote work setup allows everyone to set themselves up for success and create a more sustainable work-life balance. All the benefits you expect (and more) - besides the basic benefits (adopted to local needs and norms), you will enjoy perks such as 8h of paid volunteering per year and participation in our Corporate Bonus Program (to name a few). WE ARE AN EQUAL OPPORTUNITY EMPLOYERPower Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Manager, Salesforce Technical Consulting - Health & Insurance Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Salesforce Industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Manager and technical Consulting role plays a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. ResponsibilitiesYou'll be responsible for handling, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.Our customers expect easy-to-use applications that drive down agent handling times, enhance the user experience, and integrate seamlessly with their other systems and tools. And that's where you come in! You'll help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.Salesforce Industries is growing significantly and looking to expand its Customer Success team by hiring passionate and hard-working Managers for our Developers and Full Stack Engineers.Working predominantly with Agile scrum teams, your team will be building out complex business processes using Industry Cloud technology and the toolkit of the Force.com platform. Your primary responsibility will be to lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.Working closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.You'll report directly to the Sr. Manager/Director of the India Development Center and have up to 10-15 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.Working closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions to meet client needs and ensure the software product is proven accurately and the go-forward solution is easy to maintain and meets standard processes. This includes a lead role in project discovery and definition workshops, contributing to creating scope and development estimates and documenting requirements and designs.Effective in understanding business needs and distilling the information into business and technical requirementsCollaborate with internal partners (sales/pre-sales, engineering, other services teams, etc.) to help customers improve the value of their Salesforce Industry products and services.Designing ground-breaking technology solutions and working directly with customers to meet their business requirements in accordance with industry-standard processesResponsible for the application design, development, and support of Salesforce-related projects. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.Through the use of UML diagrams, design documentation, and best-practice methodologies; the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely supervised by working with the development teams.Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.Advocate and implement standard process development methodology to drive quality delivery of enterprise solutions.Experience :Extensive experience and understanding of the Insurance (General or Health) Sector and the need for digital disruption.A foundational understanding of the individual, small group, large group, medicare plans supporting medical, dental, vision offeringsA solid understanding of Payer & Provider Sector Network Management of Healthcare & Salesforce Health Cloud Data ModelExperience delivering Member Care & Patient Management solutions to Healthcare customersIn-depth understanding of key health and insurance principles, including insurance product configuration, rating models, Policy fulfillment, Policy administration, underwriting, claims processing, provider network management, etc.8+ years of experience working on deployment teams, ideally using Agile development techniques.Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Health/Insurance clients.Experience leading teams in the analysis of sophisticated problems, and the design and implementation of related solutions.Experience in Salesforce (SFDC) CRM with end-to-end implementation experience. Salesforce.com integration experience, including between different business systems as well as working with integration tools.Solid experience with configuration, customization, and programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls. and implementing new instances of Salesforce.com from scratch.Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC.Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.Understanding of DevOps and Release Management for large-scale transformation projects.A self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills to connect with customers, partners, and internal team membersQualificationsExperience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.Experience in agile and hybrid SDLC models including full lifecycle deployments.10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.5+ years experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.3+ Years of experience implementing enterprise software packages2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service CloudConsistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.A good understanding of user interface design principles, with a consistent track record of creative Salesforce developmentYou'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stagesYou'll have experience working on deployment teams, ideally using Agile development techniquesYou'll be passionate about developing apps that are both eye-catching and intuitiveYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundGood communication skills, equally comfortable with crafting emails as delivering a technical presentation or demoYou'll be a self-starter, adept at picking up new skills and technologies, and eager to break new groundYou are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)- Salesforce.com Certification RequiredTECHNICAL SKILLSIn-depth knowledge of Health and General Insurance processes in industry-specific solutions (e.g. product configuration, rating models, quote, policy management, underwrite, claims, provider network management, etc.)Understanding of individual, small group, large group, medicare plans supporting medical, dental, vision offeringsData modeling, Process modeling tools, and standard methodologiesSalesforce Sales/Service Cloud, Health Cloud/Insurance Cloud ConsultantHTML5, CSS3, JavaScript and moreAngularJSJava, SOAP APIs, REST (JSON, XML)Data modelingProcess modeling tools Salesforce.com Certifications (Admin, Developer )PREFERRED QUALIFICATIONSDegree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Salesforce (Apex, VisualForce, Lightning)Agile SCRUM Master CertificationEPC/CPQ/OMSalesforce Certification - Platform Developer I or more preferredIndustry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is idealExperience with the Vlocity suite of products is a plusAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/04/2024 03:15 PM
Software Engineer
Microsoft Canada, Vancouver, BC
Do you want to work on a product that is used daily by more than 100+ millions of users, used by 91% of Fortune 100 companies, available in 181 markets with support for 44 language, and recognized as fastest growing app in the history of Microsoft. We’re working on Microsoft Teams - modern collaboration and productivity hub for the workspace. Microsoft Teams brings together real time audio/video conferencing solutions, chat and Office 365 workloads such as Exchange, SharePoint, OneDrive and OneNote and integrates them in one product creating smooth user experience. Microsoft Teams is built using cutting edge technology leveraging best from Microsoft Research, open source and Azure cloud. Using short development cycles, we ship incremental updates to our customers, collect feedback and metrics and through that iteratively improve the product. Team is distributed across US, Europe and India which gives us a unique operational support. With world class tooling such as Microsoft DevOps and using our own product – Microsoft Teams - we’re driving truly global business.  We are looking for Software Engineers to lead, design, architecture, build, test, deploy, and operate features in production. This position is with the Microsoft Teams Enterprise Voice team, which focuses on delivering robust and delightful experiences on the calling space. We have openings in Vancouver, British Columbia Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Individual Contributor
SAP CAP Senior Developer
Siemens, Bangalore, Any, India
Hello Visionary!We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.Does that sound like you? Then it seems like you'd make a great addition to our vibrant team.We are looking for Lead Engineer - SAP CAP.Before our software developers write even a single line of code, they have to understand what drives our customers. What is the environment? What is the user story based on? Implementation means - trying, testing, and improving outcomes until a final solution emerges. Knowledge means exchange - discussions with colleagues from all over the world.Join our Digitalization Technology and Services (DTS) team based in Bangalore.You'll make a difference by:• Analysing client business processes, gather requirements, maintain data mapping document of interfaces & conversions.• Your skills in user support, troubleshooting and error resolution.• Strong written and communication skills; able to interact with technical consultants as well as business partners• Experience in production support/roll-out.• Implementation and Acquisitions experience in SAP• Good Business process understanding.• Design and configure business scenarios and interact with business users in defining and finalizing requirements.• Strong Debugging skills.• Developing functional specifications for new developments / change requests.• Preparing functional specification documents for changes and enhancements.• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practicesJob Requirements/ Skills:• 7 to 10 years' full-time hands-on experience in SAP Solutions and Applications• 4 to 6 years' experience in SAP Cloud Technologies with Node JS.• SAP BTP (Cloud Foundry) hands-on experience required.• SAP Business Technology Platform (Cloud) required.• SAP CAP - Cloud Application Programming Model, SAP Business Application Studio (BAS), DevOps, GitHub, Node.js, Micro Service Architecture experience• Build a Business Application Using CAP for Node.js• Solid understanding GitHub, JavaScript, NodeJS, REST APIs, OData, SAP HANA• Combine CAP with SAP HANA Cloud to Create Full-Stack Applications• Configure and Run a Predefined SAP Continuous Integration and Delivery (CI/CD) Pipeline• Automated System Tests for CAP-Based Projects to CI/CD Pipeline• Use core data services (CDS) in the context of the SAP CAP to quickly set up OData service.• REST APIs, Cloud Foundry & SAP Cloud Platform SDK for service development• Consume Remote Services from SAP S/4HANA Cloud and Add the Consumption of an External Service Using CAP• Deployment of CAP Application on SAP BTP & Cloud Foundry Environment• Identity Authentication, Identity Provider and OAuth• Exposure to Tools like Postman and Swagger is MustDesired Skills• Knowledge on XSJS, API, XS OData and Hana with BTP• Knowledge on launchpad service, connectivity, Roles, and Security• Experience on Development and Deploy CDS/UI5/Fiori apps with BAS and web IDE• Experience on Fiori elements and Annotation with BAS• Knowledge on Fiori Smart controls and custom controls.Join us and be yourself!We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.Make your mark in our exciting world at Siemens.This role is in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries - and the craft of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow.At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow 's reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalmindsFind out more about siemens advanta at: https://www.siemens-advanta.com/careersSalary: . Date posted: 04/06/2024 02:05 PM
Team Lead - French Support
Equest, Calgary, AB
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is not a remote work opportunity. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Sr. Software Dev Engineer, Silk
Amazon, Bangalore, Any, India
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONInterested in working on software used by millions of customers every day? Intrigued by the opportunity to contribute to one of the largest open source projects in the world? The Amazon Silk browser extends Chromium, and our team is looking for an experienced Software Development Engineer. This role works within the team that owns the core browsing experience for Silk, owning our charter for delivering an up to date, secure, and performant browsing experience. This is accomplished by incorporating Chromium updates within Silk, and by innovating on the processes and technologies required to do so. The ideal candidate will demonstrate a passion for delivering a high quality customer facing experience while also working to improve our ability to do so through forward looking improvements to system/process efficiency, and automation. In our highly collaborative environment, you will work closely with senior leadership, product management, and other engineering teams to ensure we build and operate client software that efficiently supports Amazon's massive scale and our vision for how Silk's future evolution.We operate like a startup in a big company - our software development managers and engineers work closely with product management and user experience designers to build best-in-class services and apps. Our dev managers are owners who identify, define, and build solutions that delight millions of customers every day. We are building our organization based on smart people, diversity of perspective and experience, and looking for individuals with a "can-do" attitude who love to tackle hard problems.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- Experience with Android/iOS app and/or Chromium developmentSalary: . Date posted: 04/10/2024 10:15 PM
Sr Software Dev Engineer - III, FinTech
Amazon, Gurugram, Any, India
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAmazon is looking for a leaders to expand FinTech Tax Platform that powers billions of dollars of accurate payments across multiple lines of business worldwide. Amazon is seeking a rock star Software Development Engineer who will own, architect and shape the future of our FinTech Taskless Tax with capabilities to process withholding taxes applicable on invoices and making related payments, provide financial data integration and process global tax requirements across Amazon.Can you work at the scale of the biggest Internet companies?The solutions that you will build must scale to accommodate rapid processing and integration with large enterprise customers. However, to add to the challenge, the solutions must also support integration with highly scaled systems. Are you ready to create best in class taxation systems to expand one of the world's largest e-commerce engines?If so, come be a member of FinTech Taskless Tax team. FinTech Taskless Tax builds software systems that ensure compliance for Amazon's global businesses and its subsidiaries and makes it easy for millions of Amazon vendors including publishers, app developers, game developers, marketplace sellers, associates and others to comply for hundreds of billions of dollars in transactions. The software platform is among the largest in the world by volume and complexity handling billions of dollars of payments. Much of our work enables Amazon's new market or business model launches and happens as part of these enterprise programs. We partner integrally with the CFO organization worldwide, including the central finance functions and line of business leadership. We're constantly looking for opportunities to expand capabilities in new geographies and new lines of business.Is your next project defining a world class Internet service?With us, you will be architecting and delivering cutting-edge applications and services in an environment of highly distributed systems used by Amazon Tax teams. Your innovation will provide new functionality for millions of vendors/payees/sellers globally with a goal of making it easy to comply with tax regulations. You shift your experiences from working at the peripheries of the systems to actually start designing their cores.Do you want to define the future of Internet commerce?Are you a top-notch software engineer with a creative flare, strong problem-solving skills, the drive to build and ship products often, a solid computer science foundation, and the desire to build Amazon's next generation financial systems architecture to enable 100+ Amazon businesses across Retail, AWS, Physical Stores, Corporates and many more? Come talk with us about joining our customer obsessed team as we expand our capabilities in new geographies and newer lines of business.Are you up for overcoming challenges in an highly entrepreneurial environment?Enabling Amazon's explosive growth requires top talent in our FinTech Taskless Tax organization. We are seeking Sr. Software Development Engineers who will drive next generation architectural and design choices, invent new features, develop distributed services, keep financial data secure, and build a scalable, service-oriented and performance oriented platform for our customers. A successful candidate will be a role model to set an example for building strong and highly-effective teams you can trust, provide direction and guidance to other engineers in the team while you own the critical path of the architecture, work collaboratively with your customers, and deliver extensible, scalable, resilient, serverless, and secure architecture. As you charter unchartered areas, you embrace ambiguity to innovate with bold bets to drive business growth through technology. You continually solve problems at their root, stepping back to understand the broader context aligning your team's work, goals and priorities with Amazon's business objectives. You will build flexible systems and processes without over-engineering and choose simple, straightforward solutions over more complex ones. We are seeking someone who has passion for learning, excellent in communication and out-of-box thinker with a can-do attitude and a focus on delivering high quality software. We move at a fast pace and deliver software iteratively using agile best practices and the latest technologies. We have a team culture that encourages innovation and we expect engineers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Join our development team to work hard, have fun and make history. You will join a highly technical and entrepreneurial culture defining and building a taxation experience to complement Amazon's world-class eCommerce domains. Amazon is a premier place to build, deploy and operate internet-scale services.We are open to hiring candidates to work out of one of the following locations:Gurgaon, HR, IND | Gurugram, DL, INDPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentSalary: . Date posted: 04/12/2024 10:10 PM
Onboarding Guide - Service Cloud
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Onboarding Guides proactively engage our newest Salesforce customers before and during implementation to ensure a positive initial experience with Salesforce. This role focuses on helping customers achieve rapid "time to value" while building a good foundation for future growth with their chosen Salesforce clouds/products and the broader Salesforce Platform.Onboarding Guides engage internal collaborators and customers to guide initial onboarding/implementation conversations; meeting our customers short and long term objectives and setting them on the path for continued success by prescribing personalised Learning Journeys.Your work will directly influence customer happiness and dedication, setting stage for long-term engagement and success. By delivering outstanding value in the initial stages of the customer's journey, you will give in to Salesforce's reputation as an industry leader.Responsibilities:Become a Salesforce subject-matter guide for your chosen Cloud/Product, focusing on accelerating the initial "time to value" for new customers.Deliver virtual authority engagements to educate and empower our customers to achieve business value through the Salesforce Core platformProvide relevant recommendations specific to customers' business needsApply consulting skills to uncover initial business use-cases, setting the stage for long term customer success.Engage with customers to navigate the setup and administration of their Salesforce instance, ensuring a positive initial outcome.Co-create quick-start guides and playbooks aligned with customer needs.Build positive relationships with both internal and external business partners, chipping in to broader goals and growth.Actively leverage and chip in to the overall knowledge base and expertise of the communityRequirements:Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, military experience, volunteer roles, work experience, etc.)2 to 3 years of significant work experience helping customers achieve full business potential through technology.Minimum 2-3 years of relevant work experience in Salesforce products with at least a year working on Service Cloud and in any combination of other Salesforce products, including Sales, Platform, Experience, etc.,Working knowledge of the overall Salesforce platform suite and applicationsAble to work independently as a self-starter, handle time and prioritize activities while performing effectively under pressure.Proven track record in delivering success leading customer-facing presentations and engagements with strong communication and presentation skills.Able to apply customer success concepts, practices, and procedures to help drive customer success.Preferred Qualifications and Skills:Salesforce Admin, Adv Admin and/or Consultant Certifications an advantage.Hands-on experience with a CRM platform suite and associated applications (Salesforce preferred).Understanding of, and ability to effectively communicate on the topic of developing a successful Implementation StrategyConsultative and customer focused approach and engagement style.Ability to navigate, advance, and lead efforts on sophisticated customer requests or projects involving multiple parties and enterprise systemsDeep technical knowledge of Salesforce products and platform - features, capabilities, standard methodologies and how to deploy, including knowledge of the Salesforce ecosystemAbility to prioritize, multi-task, and perform effectively under pressureAccommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/12/2024 03:19 PM
Senior Software Dev Engineer, Ring
Amazon, Toronto, Ontario
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONRing is looking for a Senior Software Development Engineer to join and help grow the Ring Authentication Services team. The Ring Authentication Services team is critical in providing a secure and reliable set of services for Ring Neighbors, Ring Devices, and others to connect to Ring Cloud.The ideal candidate will be curious, creative, goal-oriented, and excited to support their own team members as well as a strong sense of customer obsession for our wide variety of customers. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security. You will own the maintenance, design, development, and delivery of Ring's authentication services for our Neighbors and others. Key job responsibilities- Design, create, and update core functionality of Ring Authentication services. - Drive the technical direction and architecture of large, complex software system- Identify opportunities to improve the stability, performance, and security of Ring Authentication services- Work closely with a diverse group of stakeholders including Product Managers, Data Engineers, Operations, internal technical teams and leadership to define business opportunities and then drive end-to-end solutions and product roadmap.- Coach, and mentor individuals; build a strong cross-functional organization.- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational excellence of large scale production servicesAbout the teamSince it's founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring's smart home security line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working to bring communities together. We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/16/2024 09:03 AM
Principal Product Manager
Discovery, Inc. (Formerly Scripps Networks Interactive), Kanata, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. About Global Product and Design within Streaming and Games Central to the mission of the Streaming and Games Team , the Global Product and Design group is responsible for the global streaming platform that supports all the video products our fans love. We plan, design, and build for connected TVs, web, mobile phones, tablets, and consoles for a large footprint of leading products and brands (Max, HBO Max, discovery+, Food Network, CNN, Golf TV, MotorTrend , Eurosport, and many more) and together with our cross-functional collaborators we operate as one company with one mission to be the premier media and entertainment leader globally. About the Team and Role We are hiring a Principal Product Manager to lead our efforts to optimize the client-server relationship between our direct-to-consumer streaming apps (Max, HBO Max, Discovery+) and our back-end content management systems and editorial tools . This leadership role will help us to provide the best possible customer experience and product flexibility as we scale to new markets , launch new types of services , and delight new customer segments .You will work closely with Product peers and Engineering partners from both the Serv ices and Client groups to ensure that requirements for product features are understood and accommodated within a flexible and future-proofed client-server platform design.You will champion the customer experience from the server-side perspective and seek to align Product and Engineering colleagues on your vision.Key outcomes for this role:Making m easurable improvements to the performance of the app user experience , including page-loading times, the freshness of data, and the smoothness of scrolling by defining and championing improvements to server-side product design and client-server behavior.I mprov ing product flexibility and reduc ing time to launch new feature s and content types by identifying , defining, and prioritizing work on modularity, performance, and functional reusability.Contributing requirements to our long-term performance measurement platforms, including requirements for dashboards, metrics, and critical user journeys.You will provide high-level vision for the domain , will own the roadmap for your area , and will communicate on behalf of the area with stakeholders and executive leadership . The ideal candidate The ideal candidate will have launched high-performance server-driven consumer applications with a deep understanding of the challenges faced in developing for a fragmented client application environment and at a large subscriber scale.They would have an engineering or technical product management background and be comfortable in architectural discussions of client-server data model s and principl e s while having a deep empathy and understanding of the end user experience and its importance to the success of the business.They would be adept at driving strategic alignment of feature-driven Product colleagues and Engineering partners to ensure that a high-performance, high-flexibility client-server strategy is a central part of product planning and engineering architecture design.To that end, the ideal candidate is a clear thinker, a fluent communicator of strategy , and is experienced at setting up & managing cross-organizational program rhythms and mechanisms.They exhibit strong judgment in making trade-offs between customer and business needs short and long term. They are a collaborator that makes your team and partners more productive by sharing knowledge and helping to tie-break key strategic, technical, business, and prioritization decisions. They provide mentoring to junior and senior Product Managers, Program Managers, and Engineers, both within and outside the wider team. Expectations As a senior product leader at WBD, you will:Partner with worldwide stakeholders to understand business and customer needs, and translate that into updates to our vision, strategy, program goals and KPIs.Build and maintain a prioritized backlog of product investments, balancing short- and long-term goals.Act with autonomy while navigating complex problems , whe re product strategy, roadmap, and technology approach are not yet defined.Regularly engage stakeholders and external teams to communicate the status of various in-flight development s and anticipate the result of schedule changes to other teams.Be a dept at building trust and exerting product influence across teams and business units.Build a culture, KPIs and audit processes for managing your team to exercise strategic thinking, move fast, and deliver consistently on both short and long-term initiatives.Deliver complex product improvements as measured by their impact to the business.Contribute to shaping the PM culture and be a role model for PMs across the company. Skills / Experience At least 15 years of combined Software Engineering / Product Management experience , with day - to - day understanding of the technologies and architectures involved.At least 10 years of experience in Product Management.4+ years of Software Engineer or Software Architect ure experience highly preferred.Excellent verbal and written communication skills targeting execs and teams, including with docs like PRFAQs and strategy presentations.Experience managing requirements for highly - available , highly - visible client-server products based on best-of-breed cloud platforms & microservices architectures . How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/16/2024 07:05 AM
Principal Product Manager
WarnerMedia, Kanata, Any
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. About Global Product and Design within Streaming and Games Central to the mission of the Streaming and Games Team , the Global Product and Design group is responsible for the global streaming platform that supports all the video products our fans love. We plan, design, and build for connected TVs, web, mobile phones, tablets, and consoles for a large footprint of leading products and brands (Max, HBO Max, discovery+, Food Network, CNN, Golf TV, MotorTrend , Eurosport, and many more) and together with our cross-functional collaborators we operate as one company with one mission to be the premier media and entertainment leader globally. About the Team and Role We are hiring a Principal Product Manager to lead our efforts to optimize the client-server relationship between our direct-to-consumer streaming apps (Max, HBO Max, Discovery+) and our back-end content management systems and editorial tools . This leadership role will help us to provide the best possible customer experience and product flexibility as we scale to new markets , launch new types of services , and delight new customer segments . You will work closely with Product peers and Engineering partners from both the Serv ices and Client groups to ensure that requirements for product features are understood and accommodated within a flexible and future-proofed client-server platform design. You will champion the customer experience from the server-side perspective and seek to align Product and Engineering colleagues on your vision. Key outcomes for this role: Making m easurable improvements to the performance of the app user experience , including page-loading times, the freshness of data, and the smoothness of scrolling by defining and championing improvements to server-side product design and client-server behavior.I mprov ing product flexibility and reduc ing time to launch new feature s and content types by identifying , defining, and prioritizing work on modularity, performance, and functional reusability.Contributing requirements to our long-term performance measurement platforms, including requirements for dashboards, metrics, and critical user journeys.You will provide high-level vision for the domain , will own the roadmap for your area , and will communicate on behalf of the area with stakeholders and executive leadership . The ideal candidate The ideal candidate will have launched high-performance server-driven consumer applications with a deep understanding of the challenges faced in developing for a fragmented client application environment and at a large subscriber scale. They would have an engineering or technical product management background and be comfortable in architectural discussions of client-server data model s and principl e s while having a deep empathy and understanding of the end user experience and its importance to the success of the business. They would be adept at driving strategic alignment of feature-driven Product colleagues and Engineering partners to ensure that a high-performance, high-flexibility client-server strategy is a central part of product planning and engineering architecture design. To that end, the ideal candidate is a clear thinker, a fluent communicator of strategy , and is experienced at setting up & managing cross-organizational program rhythms and mechanisms. They exhibit strong judgment in making trade-offs between customer and business needs short and long term. They are a collaborator that makes your team and partners more productive by sharing knowledge and helping to tie-break key strategic, technical, business, and prioritization decisions. They provide mentoring to junior and senior Product Managers, Program Managers, and Engineers, both within and outside the wider team. Expectations As a senior product leader at WBD, you will: Partner with worldwide stakeholders to understand business and customer needs, and translate that into updates to our vision, strategy, program goals and KPIs.Build and maintain a prioritized backlog of product investments, balancing short- and long-term goals.Act with autonomy while navigating complex problems , whe re product strategy, roadmap, and technology approach are not yet defined.Regularly engage stakeholders and external teams to communicate the status of various in-flight development s and anticipate the result of schedule changes to other teams.Be a dept at building trust and exerting product influence across teams and business units.Build a culture, KPIs and audit processes for managing your team to exercise strategic thinking, move fast, and deliver consistently on both short and long-term initiatives.Deliver complex product improvements as measured by their impact to the business.Contribute to shaping the PM culture and be a role model for PMs across the company. Skills / Experience At least 15 years of combined Software Engineering / Product Management experience , with day - to - day understanding of the technologies and architectures involved.At least 10 years of experience in Product Management.4+ years of Software Engineer or Software Architect ure experience highly preferred.Excellent verbal and written communication skills targeting execs and teams, including with docs like PRFAQs and strategy presentations.Experience managing requirements for highly - available , highly - visible client-server products based on best-of-breed cloud platforms & microservices architectures . How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits... Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at [email protected]: . Date posted: 04/15/2024 05:11 PM
Mid-Level Software Engineer | ABC News
Australian Broadcasting Corporation (ABC), Various, Any, Australia
Mid-Level Software Engineer | ABC NewsJob no: 503980 Work type: Contract Full Time Location: Various Categories: IT/Technology ABOUT THE ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.ABOUT THE ROLEAs a part of the Product & Technology team you will play a key role in guiding and providing technical development skills within ABC's Web Development team, to efficiently develop, maintain and support new and existing audience facing digital web-based products in line with ABC strategy and objectives. You will support the engineering leadership team by advocating best practice development to team members and ensuring continuous improvement. This position is primarily utilising front end technologies (React) with the chance to learn or brush up your Typescript skills. You will also get a chance to work with Node.js, if you're more a full stack developer.KEY ACCOUNTABILITIES Provide advanced technical development skills within ABC Digital Product's Engineering team, to develop high performance, secure and accessible digital products efficiently across desktop, mobile and potentially other device groups. Under the broad direction of the Technical Lead, contribute to the analysis, design and development of complex, re-usable components, and functionality for a broad range of uses. Maintain a high level of awareness of best practice in the industry for web development, particularly in areas such as performance, security, SEO, and accessibility; and proactively identify opportunities for improvement. Continually improve the quality of output and maintain the integrity of professional documentation. ABOUT YOU Outstanding front-end (HTML, CSS and JavaScript) skills, with demonstrated experience developing very complex, accessible (WCAG 2.0), secure and high-performance user interfaces for a range of platforms and devices at scale. Demonstrated detailed knowledge and experience in using modern frameworks and build tools, implementing automated/unit testing, and version control branching, merging and versioning strategies. Experience with at least one server-side language (preferably Node) is an advantage. Excellent verbal and written communication skills with an ability to foster open and creative relationships within and across teams. Excellent planning and organisational skills with an ability to prioritise projects and tasks, and investigate, diagnose, and solve complex technical problems. WHAT'S IN IT FOR YOU?Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC's digital future, where ABC transitions from a traditional broadcaster to Australia's most trusted and valued digital media organisation. Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives.As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on ABC iview, streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms.Your work will be appreciated by millions of audiences across Australia. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self-organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow.For further information on this position please contact Brett Whyte, Digital Talent Acquisition Lead via email We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position.In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce.For more information on inclusive employee networks within the ABC please refer to on ABC LinkedIn. For more information on working at the ABC visit Advertised: 15 Apr 2024 1:50 PM AUS Eastern Standard Time Applications close: 13 May 2024 5:00 PM AUS Eastern Standard TimeSalary: . Date posted: 04/15/2024 10:04 AM
Staff Developer
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The DevOps team is undertaking multiple complex enterprise-wide initiatives as part of RBCs ongoing plan to improve technology management and be a world leader. As a Staff Developer, you will be working on a developer Portal which is a microservice based, java spring boot system with a react front end deployed in Cloud. You will be leading the work to deliver build design & deliver new functionality for the developer portal and expanding the system to other areas of the organization.You will be part of a team of DevOps engineers and Developers and work collaboratively with cross-functional teams across RBC to drive the adoption of DevOps practices, building a central developer portal in a dynamic and fast-paced environment.This role is for someone to lead in the technical design and development of cross -functional, multi-platform application systems, and applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. This role requires someone with hands-on experience with technical expertise.What will you do? The Staff Developer will be a technical leader for the team, providing design and development direction for the in-house DevOps developer portal.Lead projects end-to-end exhibiting complete ownership of the problem, continuously pushing the thinking, while managing stakeholders, team members, timelines, and deliverables.Develop micro-frontend components with React and build reusable components and front-end libraries.Collaborate with other developer teams to discuss user interface applications.Develop micro-services with Java Spring Boot to interact with frontend and other services.Integrate with third party APIs and create scalable apps.Partner with other teams to understand user needs and contribute to delivering solutions to solve complex business problems.Create and maintain technical systems documentation and write concise, well-organized code and sensible tests.Implement end to end monitoring.Troubleshoot and investigate issues as they arise.What do you need to succeed? Must have: 7+ years of experience with Web application, Java, JavaScript/Typescript, REST API, Microservices, MQ, Spring framework/Spring Boot, Cloud development, Kubernetes.Design and implementation of user interfaces (UIs) and UI components using Reactfront-end build pipelines and development tools, such as Redux, Babel and WebpackKnowledge of software design patterns and coding best practicesWillingness to take on challenges and enthusiasm for learningTeam centric attitudeUnderstanding of CI/CD best practices and experience working with at least one pipeline automation tools such as Github Actions, Circle CI etc.Nice to have: Knowledge of enterprise-level security concepts and methodologies, including SSO, SSL, encryption, Apigee, authentication and entitlementsExperience working on cloud native solutions and DevOps technology and modernization.Knowledge of Kafka and Elasticsearch.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-Hybrid#Ll-POST#TECHPJJob SkillsApplication Development, Application Integrations, Application Maintenance, Applications Architecture, Cloud Development, Detail-Oriented, DevOps, Enterprise Application Delivery, Group Problem Solving, Java, Kubernetes, Microservices Architecture, Programming Languages, Python (Programming Language), React.js, Software Design, Software Development Life Cycle (SDLC), Spring Boot, System Applications, TypeScript, Web DevelopmentAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-16Application Deadline:2024-05-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.