Overview of salaries statistics of the profession "Customer Account Coordinator in Canada"

Join a company that prides itself on putting its people first.Exciting opportunity for an accounting professional who is motivated to contribute to the success of our business!Competitive remuneration of $60-75k/yr commensurate with experience.About the OrganizationCreated in 2008 and privately held, Harmac Pacific Pulp operates a Northern Bleached Softwood Kraft pulp mill on the east coast of Vancouver Island near Nanaimo, BC. Nanaimo Forest Products (NFP) Ltd., the owner of the Harmac Pacific trademark, restarted the mill with a single production line on October 3, 2008. Since that time the mill has grown to two production lines and a capacity of 380,000 tonnes of world-class pulp per year.Key to Harmac’s success is the employee ownership model. Our employees are very active participants in the running of the business and have 2 members that they appoint to the company’s 6 seats on its Board of Directors. The future of Harmac Pacific Pulp is looking bright. Through extensive capital investments, the organization has made significant improvements to productivity and reliability. In addition, as of 2013, installation has been completed on a 25 MW Green Energy turbo-generator which we currently use to sell power to BC Hydro, and starting in 2019 the development of an Industrial Park that leases properties to complementary businesses.About Nanaimo, British ColumbiaNanaimo, located on the southeast coast of Vancouver Island in British Columbia, is one of the premier locations for a pulp mill in the world. Nanaimo is also a great place to live. As the transportation, services, and health care hub for the central and north islands, Nanaimo services the surrounding areas of over 100,000 people. Recreational opportunities are endless with access to extensive community recreation facilities and unmatched outdoor activities such as boating, skiing, biking, and golfing. Nanaimo is located just 20 minutes by floatplane from Vancouver and 90 minutes by ferry.About the OpportunityHarmac Pacific currently has an exciting opportunity for an Accounts Payable Coordinator to join our pulp mill in Nanaimo, BC on a full-time basis. In this role, you will be responsible for supporting the financial management of the business.Responsibilities will include:Conducting purchase order and coded invoice processing, ensuring proper approvals and accuracyMaintaining good relationships with procurement, internal approvers, and vendorsReconciling vendor statements and responding to vendor inquiries expeditiously and with professionalismReviewing and updating vendor and customer information as necessaryProcessing incoming and outgoing mail, including weekly cheque disbursementsReconciling employee meal tickets to invoicesAssisting with AR billing and any customer follow-up necessaryAssisting with other tasks in the department as neededOur ideal candidate will have previous Accounts Payable experience within an ERP system such as Microsoft Dynamics AX/D365. Proficiency with the Microsoft Office suite of products is essential. Our ideal candidate is someone who believes in collaborating with stakeholders to advance the long-term success of the business. You are an independent self-starter, with strong interpersonal and communication skills. You are highly organized and adaptable to changes in the work environment, with exceptional attention to detail. Along with your qualifications, you will be a proven team player who is excited about contributing to the business as a whole. Along with your personal drive, you are someone who genuinely appreciates the importance of accounting within a company. About the BenefitsYou will be part of the staff employee group. This position is salaried and offers competitive compensation of $60-75K/yr, as well as a wealth of benefits including Dental, EHB, AD&D, Group Life, and Long Term Disability coverage, and a retirement benefit. The company and union provide their own Short-Term Disability Plan which also applies to Staff employees. Our employees are highly motivated, hard-working, and dedicated to their job - but that's not the only reason to come to work. It is also about having fun, learning new things, meeting with a great group of people, and being part of something you believe in. Our employees enjoy annual activities including a Curling Bonspiel, Golf Tournaments, Fishing Derby, Holiday Parties, and a mill housekeeping and pizza day. We also organize social events to celebrate milestones for the organization.Best of all, you will be joining a company that prides itself on putting its people first. This is a job that will truly enrich your life both personally and professionally.

Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Application Deadline: 05/30/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Customer Shared Services The AIR MILES Reward Program is one of Canadas most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canadas oldest bank and the 8th largest in North America with more than 12 million customers globally. We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service. Responsibilities: Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service. Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations. Handle escalations and offer feedback while providing positive insights to our program. Answer Collectors questions via chat, phone, and social media. Listen, ask questions and empathize with Collectors. Be knowledgeable about the AIR MILES Reward Miles merchandise and travel portfolios such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services. Drive value for Collectors through insights and what you know about them to engage them further in the Program Qualifications: Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English. Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment. Previous sales experience is an asset. Genuinely care about solving problems and providing exceptional Customer Service. Ability to listen, understand, engage and respond appropriately and professionally. Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change. Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a can do attitude. Computer and web-savvy with the ability to navigate multiple software applications. Experience working in a Travel GDS system is an asset (Sabre preferred). Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm. Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm. Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Transition Services Coordinator (RN) - Nursing Job ID 2024-117871 City Vancouver Work Location VGH 12th & Oak Department Transition Services Home Worksite 01 - Vancouver General Hospital Additional Sites VGH SPH MSJ HFH UBC GF Stong Labour Agreement Nurses' Bargaining Association Union 200 - Nurses BCNU Position Type Other Relief Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nursing Salary Grade L4 Min Hourly CAD $49.20/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600/0800-1630 Days Off Various Work Schedule Details Generally Monday to Friday, a weekday off in lieu of scheduled weekend. Position Start Date As soon as possible End Date 2/16/2025 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr. Job Summary Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Registered Nurse to join the Transition Services team in Vancouver, BC. Apply today to join our team! As a Transition Services Coordinator with VCH, you will:Lead and facilitate acute to community transitions by assessing and evaluating clinical and functional need and coordinating community staff/resources in carrying out the care following discharge from an acute site.Be responsible and accountable for the development and effectiveness of policies, procedures and standards for the transition services program in community care.Coach and encourage acute and community colleagues to embrace new and evolving clinical pathways and practice (Home is Best).Plan and facilitate clinical discussions to support safe client discharges with care teams and other health care professionals; advise on the availability and eligibility for community services.Make community referrals based on client needs, urgency and best practices to determine the appropriate treatment; educate and provide consultation to the client/family.Coordinate transition of clients to long term care, utilizing clinical decision support tools (Inter-RAI MDS) as appropriate.Document and maintain client records and clinical assessments.Participate on committees as directed.Coordinate care given by others in an area or unit by way of assigning service priority to various Home Health teams and making/adjusting client/patient/resident assignments.Assist in administrative activities and optimal use of program resources. Qualifications Education & ExperienceCurrent practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Five (5) years’ recent, related experience which includes three (3) years in a community health setting, one (1) year experience in quality improvement, research and evaluation activities, and a clinical decision-support tool for severity assessment and discharge (Acute/Subacute/SNF/Rehabilitation/Behavioural Health), experience in a tertiary health care environment, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesBroad knowledge of nursing theory and practice within a client and family centred model of care.Broad knowledge of the BCCNM Standards for Nursing Practice.Broad knowledge of evidence based nursing practice related to patient acuity and bed utilization practices within a tertiary level teaching hospital.Broad knowledge of other health care disciplines and their role in client care and discharge planning.Broad knowledge of clinical studies methodology and data presentation.Demonstrated ability to apply critical thinking within clinical and evaluation activities.Demonstrated ability to work independently.Demonstrated ability to work collaboratively as a member of an interdisciplinary team.Demonstrated ability to demonstrate, facilitate and coach.Demonstrated ability to communicate orally and in writing.Demonstrated ability to communicate with, and deal effectively with, co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.Demonstrated ability to effectively deal with conflict situations.Demonstrated ability to adjust to new or unexpected events.Demonstrated ability to plan, organize and prioritize work.Demonstrated physical ability to perform the duties of the position.Demonstrated computerized software skills in word processing, databases, spreadsheets, presentations and internet access and ability to operate a computerized patient care information system.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Position SummaryInterior Health is hiring a term-specific full-time Practice Support Coordinator. The end date of this position is approximately August 2024. Location: This position is flexible within the Interior Health region. What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Work-life balance • May be eligible to contribute to MPP, if previously enrolled within 30 daysSalary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. How will you create an impact: The Practice Support Coordinator (PSC) is responsible for providing a range of support at the primary care practice level by engaging physicians, their staff, and relevant coordinated care teams in collaborative quality improvement projects. As part of the Digital Health Primary Care Team, the PSC will collaborate with local Divisions of Family Practice (DoFP) and other community partners to support and enable the adoption, implementation, and measurable sustainment of practice improvements as it relates to digital health requirements to support Primary Care Networks (PCN) and the implementation of Urgent and Primary Care Centers (UPCC). The PSC focuses on providing quality improvement and practice support within Interior Health Clinics with the primary goals of improving both patient outcomes as well as the professional experience of physicians by promoting the appropriate use of the Electronic Medical Record (EMR). What will you work on:• Provides tailored support to physicians in their place of practice through the delivery of a combination of core PSC services: Practice Coaching, EMR Optimization and associated PCN workflow design and reporting requirements. • Under the guidance of the Project Manager, the Manager, Primary Health Care Systems and in partnership with the PCN Managers, the PSC will work to establishing collaborative and effective working relationships with DoFP. Attends DoFP Working Groups or Committees as requested by the PCN Managers and works collaboratively with in assessing and planning for the practice support needs of local Interior Health physicians, nurse practitioners (NP) and administrative staff.• Provides coaching and facilitation support to improve office efficiencies and clinical workflow efficiencies through the optimized use of Electronic Medical Records (EMRs) based on the individual needs of clinic practices. Identifies EMR and office workflow inefficiencies and recommends possible solutions or resources to improve efficiencies such as the use of templates, registries, and decision support tools.• Actively seeks to identify EMR Super Users who may provide leadership and engagement to their peers in quality improvement activities and EMR efficiencies.• Supports the identification of quality indicators including means of measurement and collection to demonstrate continuous improvement and contribute to community, regional, and provincial level evaluation. This will include the use of EMR dashboards, creation of patient registries, and other means of supporting a culture of physician/NP-driven, continuous quality improvement.• Assists in communication, improved integration, and coordination of services for EMR-based initiatives, and other provincial or regional system initiatives which impact physician practices and team based care communication.• Provides expertise, advice, and support to DoFP and/or other physician groups as requested to support the ongoing evolution of creating a culture of continuous and data-driven quality improvement throughout all of the initiatives as governed by the Primary Care Networks.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today! Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit). Qualfications Education, Training and Experience • A Bachelor's degree in Health Services, Health Information Management, Business Administration, or Psychology. • Five years of experience, including experience in leadership and the application of coaching techniques, project management, and quality improvement methodologies.• Or an equivalent combination of education, training, and experience. • Experience in project management business analysis, change management, LEAN management, and practice change management initiatives.• Experience in a healthcare role, clinical practice role, or an MOA/office manager role, particularly related to clinical workflow process using EMRs, is an asset.• A valid BC Driver's license.Skills and Abilities• Emotional self-awareness: recognizes own emotions and their effects.• Trustworthiness: maintains standards of honesty and integrity.• Conscientiousness: takes responsibility for personal performance.• Adaptability: flexible in handling change.• Achievement orientation: strives to improve or meet a standard of excellence.• Initiative: ready to act on opportunities.• Innovativeness: comfortable with and open to novel ideas and new information.• Organization awareness: aligns with the goals of the group or organization.• Service orientation: anticipates, recognizes, and meets customers’ needs.• Political awareness: able to read a group’s emotional currents and power relationships.• Leadership: inspires and guides groups and people.• Communication: sends clear and convincing messages.• Change catalyst: initiates or manages change.• Conflict management: negotiates and resolves disagreements.• Building bonds: nurtures instrumental relationships.• Teamwork and collaboration: creates a shared vision and synergy in teamwork.• The physical ability to perform the duties of the position.

The Opportunity:We are looking for a Bilingual (French & English) Alternate Company Security Officer (ACSO) to work under the WSP Canada Security Services core Team. The Alternate Company Security Officer (ACSO) supports the Federal security clearance process, including the processing of high-volume security clearances, monitoring progress of new, expiring and terminated clearances, raising concerns/issues to Company Security Officer (CSO), protection of personal information, training ACSOs, identifying process improvements and changes to Public Services and Procurement Canada (PSPC) policies and procedures and correspondence with PSPC. This role requires internal and external facing relationships and will have significant interaction with onboarding new employees, Partners, and WSP Canada clients.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Ensure compliance pertaining to company security policies. Management of the Federal & Provincial security clearance processes, including the processing of high-volume security clearances, monitoring progress of new, expiring and terminated clearances, raising concerns/issues to CSO, protection of personal information, training ACSOs, identifying process improvements and changes to PSPC policies and procedures, and correspondence with PSPC. Provides change of circumstance reports for personnel regarding their security screening status as outlined in the Contract Security Program Manual. Where necessary, arranges Resolution of Doubt interviews with/for employees when PSPC requests are made. Ensures that employees receive a security briefing upon notification of having been granted a Reliability Status or Security Clearance. Ensures the Security Screening Certificate and Briefing Form (TBS 330-47) is submitted to terminate the Reliability Status or Security Clearance of those employees who no longer require access to Protected/Classified information and assets or controlled sites in accordance with contractual requirements. Ensures that only personnel who have been security screened to the appropriate level and who have a need-to-know have access to Protected/Classified information and assets or controlled sites in accordance with contractual requirements (ie. Security zones in Ottawa). Maintains a current list of security screened employees. Ensures that personnel security screening files are properly safeguarded. Ensures the proper completion of Request for Visit forms.What you'll bring to WSP:• 2-3 years experience in Security Operations or other work with Security Clearances.• Strong PC proficiency including MS word, Excel and PowerPoint.• Ability to obtain Canadian Secret Level Security Clearance.• Secret level Security Clearance is a strong asset. • Bilingual (French/English), both spoken and written is a requirement for this position.• Excellent interpersonal and teamwork skills with a customer focus• Strong attention to detail• Ability to pull together data from a variety of sources, generate reports and conduct base level analysis. Must be able to make recommendations to business leaders based on information in data• Ability to remain efficient and extremely organized while handling a high volume of work• Ability to prioritize and execute multiple tasks• Strong communication and listening skills• Demonstrated initiative and ability to seek out answers to questions and problems• Extremely trustworthy and capable of handling highly sensitive and confidential information• Ability to learn new applications and techniques quickly and effectively WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing customer base and continuously improve processes.What’s In It For YouAn annual salary in the $60-70K range based on the skills and experience you bring to the role, as well as health, dental and vision benefits, and a company pension plan.What You’ll DoCollect, reconcile and manage customer account balances Process, resolve and approve credit hold ordersReview and evaluate credit applications Reconcile account disputes and deductions Process cash, credit card, cheque and EFT payments Pursue external collection efforts including small claims court applications Maintain customer files and produce reports as needed Other customer service and general accounting duties as needed What You Bring 3-5 years of credit, collections and general accounting experienceCertificate, diploma or degree in AccountingExperience in a distribution/manufacturing environment is an assetGreat computer skills including experience with MS Office (Excel and Word) and accounting software (SAP is an asset)Ability to multi-task and work collaborativelyStrong organizational and time management skillsExcellent attention to detail and good communication skillsFrench speaking is an asset

UNLIMITED POSSIBILITIES AHEAD.Position:Service CoordinatorStatus:Full-TimeDealership:OpenRoad Toyota RichmondDepartment:ServiceWe believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You'll Enjoy: Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching Internal and external, training & development opportunities for skill-development and growth Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment Comprehensive extended health and dental plan, tailored around Associate wellness Recognition and Engagement Events! ROLE & RESPONSIBILITIES: Assisting and supervising daily duties of Lot Associate Assisting and supervising daily operations of Appointment Coordinators and communications with the CCC appointment bookings Controlling inputting and outputting of mobility fleet, ensuring the correct number of vehicles are inputted. Ensuring quality control of said vehicles Dispatching working into the main workshop Building and implementing processes. Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 2 years of experience in customer relations. Strong organizational and people skills. Some knowledge of automotive equipment parts and accessories. Good computer skills and ability to maintain records using a computerized appointment system. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Ability to work constructively with members from all departments within the dealership. Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.https://orag.bamboohr.com/careers/3951 We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.

OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team!The Paladin Difference starts with our team; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!This role facilitates full-cycle recruitment and onboarding for our healthcare locations within Central Alberta - Calgary, Red Deer and Lethbridge. In collaboration with their team, the Talent Acquisition Coordinator will find new and creative ways to attract talent, and will drive the recruitment process. This position works a regular Mon-Fri schedule, from 9:00am to 5:00pm. The occassional evening/weekend commitment will be required. #IND18Job Skills / RequirementsRESPONSIBILITIES: •Conduct phone interviews for candidates who meet minimum qualifications and arrange interviews for those successful•Complete onboarding processes including but not limited to New Hire Packs, Transfers, Documentation, Wage changes, etc. •Document all information accurately in our application tracking system•Use sound judgement to determine suitability for employment with Paladin Security•Liaise with Client Service Managers to ensure candidate progression through the recruitment process•Attend internal and external career fairs and act as a brand ambassador, providing thorough information to interested candidates•Assist in organizing participation for various recruiting events, including communication with employment agencies, educational institutes, and policing agencies•Assist in online recruitment, including posting jobs on the Paladin Security website, external recruiting websites, and social media accounts; ensure external job postings are up-to-date, reflective current staffing needs•Develop and maintain community partnerships related to recruitment and providing opportunitiesREQUIREMENTS: •Post-secondary education in human resources, business administration, or relevant field is a strong asset•Excellent verbal and written communication skills•Proactive work ethic and ability to think outside the box•Strong organizational and time management skills, and the ability to multi-task and prioritize in a fast-paced work environment •High levels of discretion and confidentiality•Strong computer skills, with proficiency in Microsoft OfficeAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis is a Full-Time position 1st Shift. Number of Openings for this position: 1

OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE !Job Skills / RequirementsPaladin Security's Talent Acquisition Coordinators (TAC) are energetic, innovative, detail oriented, and organized. Based out our Head Office in Burnaby, the TAC will focus on recruitment, selection, onboarding, and organizing security training courses for new employees. Our ideal candidate will be a skilled multi-tasker with superior customer service.Responsibilities•Screen incoming applications for minimum qualifications to proceed to interview stage•Conduct phone interviews for candidates who meet minimum qualifications and arrange interviews for those successful•Conduct in-person and virtual interviews with successful candidates•Use sound judgement to determine suitability for employment with Paladin Security•Liaise with teammates to ensure site placement is arranged for new employees•Document all information accurately in our application tracking system•Attend job fairs and act as brand ambassador, providing thorough information to interested candidates•Assist in organizing participation for various recruiting events, including communication with employment agencies, educational institutes, and policing agencies•Assist in online recruitment, including posting jobs on the Paladin Security website, external recruiting websites, and social media accounts; ensure external job postings are up-to-date, reflective current staffing needs, and innovative•Assist in maintaining Paladin Talent social media accounts•Participate in company-wide community involvement, and assist in employee relations and communication•Regularly report on metrics, including total applications generated, total interviews scheduled, etc.Requirements•Minimum of one (1) year experience in full-cycle recruitment•Experience in the security industry would be considered a significant asset•Post-secondary education in human resources, business administration, or relevant field•Excellent verbal and written communication skills•Proactive work ethic and ability to think outside the box•Strong organizational and time management skills, and the ability to multi-task and prioritize in a fast-paced work environment•High levels of discretion and confidentiality•Strong computer skills, with proficiency in Microsoft OfficeSalary: $50,000 - $60,000This position is fully office-based at our Burnaby location.This job reports to the Talent Acquisition Manager This is a Full-Time position

Accounts Receivable - Bilingual French and EnglishThis is a Hybrid or Remote position. You can work from home, or from one of our two offices in Laval, QC or Mississauga, ON.This is contract position for 18 months to cover maternity leave. Position Overview:The Accounts Receivable (A/R) Clerk is directly responsible for performing data entry and related duties in posting accounts receivable payments. This position involves interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization. Essential Job Functions:Assist recording, mailing, and/or filing appropriate documentsPost and reconcile customer paymentsBalance daily A/R batchesPost customer paymentsTake incoming phone calls for payments from customersSend bill reminders and statements to clientsPost financial transaction to SAPPost invoicesMake collection callsUpdate service contractsProcess automatic paymentsCall clients with declined credit cardsEnter invoices in customers portalsPrepare bank deposits RequirementsEntry-level positionAbility to maintain and preserve strict confidentiality.Must be computer literate with specific experience in Microsoft Windows, Microsoft Office, and Windows programs Word and ExcelAbility to communicate effectively and diplomatically, both verbally and in writing.Ability to format and draft correspondence, forms, reports, and proposals.Ability to organize, prioritize, and multi-task.Ability to take initiative and work with minimal supervision.Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.Excellent phone skillsStrong organizational and time management skillsGood attention to detail We offer an industry leading compensation plan, including:Top salary commensurate with experienceFull benefitsVacation and personal daysRemote or hybrid workGreat company cultureCompany events

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour. Job Location

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour.

Senior Technical Recruiter (Telecommuting - 4/5 days a week, 6.5h a day - $35.06/hour)Responsibilities:Effective use of personal network: Proactively leverage your own network of professional contacts to identify and attract technical talent. The ability to effectively mobilize your network, particularly on LinkedIn with a minimum of 10,000 contacts, is essential.Execution of recruiting directives: Precisely follow management's instructions to target and hire candidates for entry-level technical management and technical sales positions, using direct and personalized recruiting methods.Weekly communication and progress reporting: Commit to providing weekly updates to management on the recruitment process and progress towards set targets, ensuring constant transparency and responsiveness in achieving the 5 specialist technical positions to be filled by June 30, 2024.Adherence to company values: While carrying out assigned tasks, remain true to the values of creativity, innovation, and commitment to customers and teams, integrating these principles into recruitment strategy and interactions with candidates.Adaptability and Problem Solving: Demonstrate adaptability and creative problem solving in the recruiting approach, navigating challenges effectively, while adhering to established procedures and guidelines.Mandatory Requirements:Proven experience in technical recruitment, specifically in proactive talent hunting and rapid placement of entry-level technical management and technical sales positions, with a minimum of 5-7 years of relevant experience.An extensive and active network in the Montreal and Toronto technology communities, with a demonstrated ability to follow precise recruiting guidelines and act decisively to achieve specific objectives. A minimum of 10,000 contacts on LinkedIn will be a considerable asset.Available to work remotely, 4/5 days a week (Monday to Thursday), 6.5 hours a day.Ability to meet recruitment targets under tight deadlines, with a mission to fill 5 specialized technical positions by June 30, 2024.Adherence to our core values of creativity and innovation, customer commitment, servant leadership, sustainability and empowered teamwork, manifested by an ability to:Solve problems creatively while following established procedures.Demonstrate effective and empathetic interpersonal communication to authentically represent our company to candidates.Demonstrate exceptional rigor and reliability in carrying out assigned tasks.Act with initiative and perseverance to meet recruitment challenges within tight deadlines.Work closely with management teams, contributing proactively and adapting nimbly to changing market and organizational requirements.Montreal residency: Imbued with the spirit of Montreal for over 4 years, you have an intimate understanding of the North American market and its challenges. Candidates not currently residing in Montreal will not be considered.Language proficiency: Fluency in French and English is essential for this position to ensure effective communication with our customers. Unilingual English-speaking candidates will not be considered.Academic background: BAA in Human Resources or Bachelor's degree in Human Resources or equivalent. Bachelor's degree must be completed before 2020.Canadian work authorization: Permanent resident or Canadian citizen. Candidates with other types of permits will not be considered.Asset: CRHA member (Ordre des conseillers en ressources humaines agréés).Specific Responsibilities:Rigorously follow established recruitment plans to rapidly fill 5 senior/experienced positions: 3 Solutions Architects/Engineers and 2 Commercial Account Managers.Apply prescribed recruitment methods without deviation, to ensure a consistent and efficient process.Maintain close contact with management to receive and execute recruitment instructions, providing timely feedback on progress.

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Term (1 Year) Scope The Community Services Coordinator 2 will be responsible for the coordination and supervision of Equity, Diversity and Inclusion within the Healthy Communities team. This includes leadership of various City-wide equity, diversity and inclusion-related programs and initiatives within the Parks, Recreation, and Culture Department. This position will oversee services including but not limited to; researching best practices, engaging with community members, policy and report writing, applying for grants, planning and implementing all aspects of programs and events, monitoring and updating budgets and expenses, collaborating with partners, and creating a welcoming environment for people of all abilities. Responsibilities We're looking for a positive leader who has a strong foundation in equity, diversity and inclusion. The successful candidate will lead staff and coordinate with stakeholders to create and implement programs for a wide range of audiences, each with diverse needs. The role includes: • Planning and implementing a diverse range of programs and reducing barriers to participation for all people • Supporting and implementing components of the Parks, Recreation & Culture - Equity, Diversity & Inclusion Policy • Administer policies and procedures • Ensuring all people with diverse needs, assets and skills have access to Parks, Recreation and Culture programs and services • Updating and administering annual budgets and grants • Preparing presentations and reports as required, including trends and statistics • Working collaboratively with community partners to enhance program and service delivery and offerings to meet the needs of a diverse community • Responsible for the recruitment, orientation, training, and ongoing coaching of staff and volunteers involved in various projects • Following safety protocol and ensuring safe conditions for programs and events Qualifications Our ideal candidate is a community minded leader who has strong leadership and supervisory skills as well as scope and depth of experience within equity, diversity and inclusion, who can adapt to any situation and respond with tact and professionalism. The successful candidate will have: • Graduated from a recognized university or college level program. • 4 years of progressively responsible experience in the delivery of recreation services or community development. • Technical expertise applicable to the role. • An equivalent combination of education and experience may be considered. Other Information Number of Job Openings: 1 Hourly Rate: $40.60 Steps Hourly Rate Step 1 $40.60 Step 2 (6 Months) $42.19 Step 3 (18 Months) $43.77 Step 4 (30 Months) $45.61 Step 5 (42 Months) $47.52 Conditions of Employment This position requires completion of a Police Information Check with a Vulnerable Sector Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until April 22, 2024. Our Values Integrity - Service - Teamwork - Innovation - Community

Media Sales Coordinator Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Media is looking for aFull-time Sales Coordinatorto support a team of sales professionals.What you will do... Provide exceptional support to a team of sales professionals to assist in the retention and growth of advertising revenue across multiple media platforms including radio, television and digital. Input and maintain sales booking orders across various systems. Assist in the internal management of the sales cycle through the building of research, sales presentations and proposals, revenue reporting, postings, optimizations, pre-emptions, billings and collections. Liaise with other departments including Insights and Research, Sales Promotions, Commercial Production, Revenue Management, Commercial Traffic, and Accounting. Assist sales team members with inputting and maintenance of all accounts and opportunities through a customer relationship management system. Operate within the Rogers Sports & Media sales guidelines and uphold Rogers values. What you will bring... Experience in a high-level administrative position, with prior media exposure an asset. Strong organizational skills with the ability to prioritize in a fast- paced sales environment. Creative problem solver with strong attention to detail. Solid understanding of business professionalism and the ability to work in a collaborative team environment. Excellent verbal and written communication and interpersonal skills. Self-motivator with discipline, enthusiasm and a positive attitude. Ability to pro-actively anticipate customer needs. Commitment to continuous learning and development. Advanced proficiency in MS Office - PowerPoint, high-level Excel is mandatory, Outlook. Experience in Salesforce, S4M, Wide Orbit, and/or Operative a benefit. Adobe Illustrator /graphic design skills an asset. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 2440 Ash St (094), Vancouver, BC Travel Requirements: None Posting Category/Function: Sales & Account Support Requisition ID: 302249At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: CRM, Relationship Manager, Revenue Management, Media, Technology, Customer Service, Finance, Research, Marketing

Our client located in the North of Toronto is looking for a high-performing Commercial Lines Team Lead/Account Manager.  We are eager to find someone that is loyal, honest, trustworthy, and has our client’s best interest at heart.Ideally, we are looking for someone with 7+ years of experience as a commercial lines account manager. You must possess a strong understanding of insurance products and wordings. You must maintain a high standard for the clients, ensuring the best practices regardless of any situation. If the Account Manager is also considered for the Team Lead role, this person must provide customer service to clients of the Commercial Lines Group and also acts as a Team Lead to a group Account Managers.Alternatively, the right Account Manager with the proper experience, attitude, and desire can grow into this role.  Account Manager Responsibilities:Manage a book of business by providing effective customer service including assessing customer needs, advising on insurance matters, recommending solutions, answering inquiries, etc.Facilitate and ensure clients have a full understanding of policy coverage and exclusions through clear and concise communicationsFacilitate client retention through extraordinary service levels, re-marketing of renewals to alternate insurance companies, ensuring mono-line accounts are solicited for the other line and directed to New Business Account ManagersReport new claims and suspending follow up claims management per protocol to Claims Coordinator always showing empathyPull and manage monthly renewal reports in order to proactively meet required target for renewal touches and file review per protocolAssist with second level payment inquiriesAssist with receivables for agency bill clients (second level)Manage suspenses daily  Skills: Strong written and oral communication skillsEffective communication skills Strong attention to detailEmpathy towards othersAbility to adapt to change Working ConditionsOffice environmentMicrosoftOutlookEpic Software Growth Heavily focused on team Accelerated revenue Increase retention Team Lead:Liaise with Account Managers to ensure proper support is provided to the customersOversee administration of a team of Account Managers Onboard new hires, including training and mentoring themAdminister vacation and attendanceConduct performance management - improvement notices and performance appraisalsProvide day-to-day guidance/instructions to teamProvide continuous coaching for improvementProvide management with suggestions / input on efficient operations of the teamAct as first level escalation as required  Management:Schedule, organize, and conduct effective team meetingsCollaborate with the HR team for performance management and onboarding  Ensure new product offerings and technologies are communicated and trainedLead insurer training/re-training is conducted as requiredMotivate, coach, and mentor team membersPlay an intricate role in developing the team’s skill-setManage conflictTake accountability for the teamWork in conjunction with management regarding decision makingInform management on dates on team performance This opportunity is located to the North of Toronto, and requires a strong customer focused individual who has previous experience for the leadership role. A well-versed individual with several years of experience could potentially earn their way into this role!