Overview of salaries statistics of the profession "Security Sales Account Coordinator in Canada"

Application Deadline: 04/24/2024Address:60 Yonge StreetThe New Business Associate is accountable to provide excellent customer service by processing all aspects of life insurance applications from case set-up to policy contract issue and settlement, within established service standards. Producing high quality work is essential to this position. This position is the first line of customer service for BMO Insurance. The incumbent must display a strong sense of professionalism as well as superior customer service skills to ensure the best possible experience for our clients.Accountabilities Customer Service Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New BusinessIssue and settle policy contracts in an efficient manner to meet service and quality level standardsAddress customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution. Demonstrate sound judgement in the handling of customer interactions and appropriate escalation to managementUnderstand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contractsExhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgencyInvestigate and resolve inquiries from the field and other team members related to specific casesCollaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriterEffectively communicate with Case Coordinators to obtain any outstanding requirementsProvide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities:Answering advisor inquiries to provide accurate information about BMO Life Assurance applicationsRun policy illustrations to verify premium calculations are correct Liaise with internal departments to ensure the accurate and timely exchange of informationPerforming simple and complex New Business administrative tasks, as required for the processing of insurance applicationsManaging time sensitive financial transactions which requires understanding of market timing and the impact of backdatingUnderstanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements Risk Management Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesAccuracy and timeliness of the work completed by this role is critical to BMO Life Insurance's reputational risk Required Skills Strong customer service orientationAbility to effectively multi-taskAbility to handle high pressure situations with very tight turnaround requirementsExcellent organization skillsProductivity focused: Able to consistently process a high volume of tasks dailyAbility to make sound transactional decisions in accordance with policies and directivesProficient with Microsoft Office (Word, Excel) Required Knowledge High school diplomaUniversity/College graduates preferredExcellent English - Written and Oral Communication skills requiredFluently Bilingual in French would be an asset but not requiredCompletion of introductory LOMA courses (LOMA 1 and 2) preferredWorking knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels1-2 years' experience in Life Insurance; New Business or Customer Service area preferredPrevious experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet)Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/16/2024 Address: 250 Yonge Street Job Family Group: Customer Shared Services The New Business Associate is accountable to provide excellent customer service by processing all aspects of life insurance applications from case set-up to policy contract issue and settlement, within established service standards. Producing high quality work is essential to this position. This position is the first line of customer service for BMO Insurance. The incumbent must display a strong sense of professionalism as well as superior customer service skills to ensure the best possible experience for our clients. Accountabilities Customer Service Process life insurance applications for Advisor distribution channel in an efficient manner to meet service level standards for New Business Issue and settle policy contracts in an efficient manner to meet service and quality level standards Address customer services issues according to established parameters, escalating as required to the Manager, New Business for resolution. Demonstrate sound judgement in the handling of customer interactions and appropriate escalation to management Understand and follow established policies and procedures in the processing of new business applications, issuing and settling of policy contracts Exhibit a strong sense of partnership with internal and external customers and commitment to service, and carry out functions with an extremely high sense of urgency Investigate and resolve inquiries from the field and other team members related to specific cases Collaborate with Underwriting and Underwriting Support staff to exchange information and facilitate an efficient decision by the underwriter Effectively communicate with Case Coordinators to obtain any outstanding requirements Provide accurate and professional service to our customers and MGAs/Advisors, performing but not limited to the following activities: Answering advisor inquiries to provide accurate information about BMO Life Assurance applications Run policy illustrations to verify premium calculations are correct Liaise with internal departments to ensure the accurate and timely exchange of information Performing simple and complex New Business administrative tasks, as required for the processing of insurance applications Managing time sensitive financial transactions which requires understanding of market timing and the impact of backdating Understanding the impact of the movement of money within the organization as it relates to GAAP and AML guidelines to meet OSFI audit requirements Risk Management Adhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities Accuracy and timeliness of the work completed by this role is critical to BMO Life Insurances reputational risk Required Skills Strong customer service orientation Ability to effectively multi-task Ability to handle high pressure situations with very tight turnaround requirements Excellent organization skills Productivity focused: Able to consistently process a high volume of tasks daily Ability to make sound transactional decisions in accordance with policies and directives Proficient with Microsoft Office (Word, Excel) Required Knowledge High school diploma University/College graduates preferred Excellent English - Written and Oral Communication skills required Fluently Bilingual in French would be an asset but not required Completion of introductory LOMA courses (LOMA 1 and 2) preferred Working knowledge of life insurance products, particularly Universal Life, Traditional Life and Critical Illness product features, and channels 1-2 years experience in Life Insurance; New Business or Customer Service area preferred Previous experience with systems used to administer cases would be an asset (including: INGENIUM, WinRisk, Work Management and Digital Library FileNet) Compensation and Benefits: $37,500.00 - $69,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 04/21/2024Address:100 King Street WestAssociate, Internal Sales, Retail Distribution - BMO Global Asset ManagementThe Associate, Internal Sales, Retail Distribution will be responsible to promote and sell BMO Global Asset Management (BMO GAM) investment & portfolio solutions products and services within the internal distribution channels in P & BB (Personal & Business Banking). Results will be attained through the initiation and execution of sales coaching calls to Personal Bankers in their regions. Also, support and sales activities & events in partnership with the Senior Associate's sales & business development objectives.Provide internal phone sales support to Personal Bankers for the BMO Global Asset Management line of business through promotion of Mutual Funds & investment solutions.Partner with Regional Sales Managers in the implementation of sales strategies for GAM Retail investment products & services within P&BB distribution channels in the region.Engage and conduct coaching and training via phone/video sessions individually or in a group setting to increase awareness and penetration to internal partners through phone meetings, workshops, webinars, branch huddles and seminars.Be the point of contact for internal partners across assigned regions for any BMO Global Asset Management Retail investment related queries.Proactively identifying coaching and training opportunities by analyzing various metrics such as branch segmentation, penetration rates, branch needs and scorecard results.Create, build and maintain strategic working relationships with internal partners throughout the distribution channels within BMOFG.Help develop sales tools/strategies and tactics aimed primarily at BMs, PBs/PBAs and FPs to engage, and increase P&BB Retail Mutual Fund SalesConduct regular best practices sessions and presentations on selling techniques, provision of scripts and/or campaign info on behalf of P&BB Sales.Assist Regional Senior Assoicate's in territory management.Operates in multiple working relationships/partnerships/environments.Assists in direct client education of BMO GAM Investment Solutions to end investors as required through seminars & webinars or joint calls with branch advisors.Responsible for managing various incoming sales leads and assignment to appropriate partners in branches.Participate in direct client sales initiatives undertaken in partnership with the Regional Senior Associate or Marketing as required.QualificationsTrack record of consistent Personal Banker performance related to investment sales results preferred.Completion of IFIC (Mutual Funds Investments Course) or CSC (Canadian Securities Course). Canadian Practices Handbook (CPH) added benefit.University degree or College diploma required, related industry courses ideal.Minimum 3 years of financial services industry and investment product sales experienceIn-depth knowledge of BMO Funds and Mutual Funds organization and Banking Group interrelationships.Proven Sales experience and client relationship management experience required.Strong relationship skills, interpersonal, and communication skillsStrong presentation and facilitation skillsFamiliarity with retail investment products and distribution channels within the marketplaceMust be proactive, driven and motivated with a positive attitude and a desire to develop businessGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Position SummaryInterior Health is hiring a term-specific full-time Practice Support Coordinator. The end date of this position is approximately August 2024. Location: This position is flexible within the Interior Health region. What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Work-life balance • May be eligible to contribute to MPP, if previously enrolled within 30 daysSalary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. How will you create an impact: The Practice Support Coordinator (PSC) is responsible for providing a range of support at the primary care practice level by engaging physicians, their staff, and relevant coordinated care teams in collaborative quality improvement projects. As part of the Digital Health Primary Care Team, the PSC will collaborate with local Divisions of Family Practice (DoFP) and other community partners to support and enable the adoption, implementation, and measurable sustainment of practice improvements as it relates to digital health requirements to support Primary Care Networks (PCN) and the implementation of Urgent and Primary Care Centers (UPCC). The PSC focuses on providing quality improvement and practice support within Interior Health Clinics with the primary goals of improving both patient outcomes as well as the professional experience of physicians by promoting the appropriate use of the Electronic Medical Record (EMR). What will you work on:• Provides tailored support to physicians in their place of practice through the delivery of a combination of core PSC services: Practice Coaching, EMR Optimization and associated PCN workflow design and reporting requirements. • Under the guidance of the Project Manager, the Manager, Primary Health Care Systems and in partnership with the PCN Managers, the PSC will work to establishing collaborative and effective working relationships with DoFP. Attends DoFP Working Groups or Committees as requested by the PCN Managers and works collaboratively with in assessing and planning for the practice support needs of local Interior Health physicians, nurse practitioners (NP) and administrative staff.• Provides coaching and facilitation support to improve office efficiencies and clinical workflow efficiencies through the optimized use of Electronic Medical Records (EMRs) based on the individual needs of clinic practices. Identifies EMR and office workflow inefficiencies and recommends possible solutions or resources to improve efficiencies such as the use of templates, registries, and decision support tools.• Actively seeks to identify EMR Super Users who may provide leadership and engagement to their peers in quality improvement activities and EMR efficiencies.• Supports the identification of quality indicators including means of measurement and collection to demonstrate continuous improvement and contribute to community, regional, and provincial level evaluation. This will include the use of EMR dashboards, creation of patient registries, and other means of supporting a culture of physician/NP-driven, continuous quality improvement.• Assists in communication, improved integration, and coordination of services for EMR-based initiatives, and other provincial or regional system initiatives which impact physician practices and team based care communication.• Provides expertise, advice, and support to DoFP and/or other physician groups as requested to support the ongoing evolution of creating a culture of continuous and data-driven quality improvement throughout all of the initiatives as governed by the Primary Care Networks.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today! Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit). Qualfications Education, Training and Experience • A Bachelor's degree in Health Services, Health Information Management, Business Administration, or Psychology. • Five years of experience, including experience in leadership and the application of coaching techniques, project management, and quality improvement methodologies.• Or an equivalent combination of education, training, and experience. • Experience in project management business analysis, change management, LEAN management, and practice change management initiatives.• Experience in a healthcare role, clinical practice role, or an MOA/office manager role, particularly related to clinical workflow process using EMRs, is an asset.• A valid BC Driver's license.Skills and Abilities• Emotional self-awareness: recognizes own emotions and their effects.• Trustworthiness: maintains standards of honesty and integrity.• Conscientiousness: takes responsibility for personal performance.• Adaptability: flexible in handling change.• Achievement orientation: strives to improve or meet a standard of excellence.• Initiative: ready to act on opportunities.• Innovativeness: comfortable with and open to novel ideas and new information.• Organization awareness: aligns with the goals of the group or organization.• Service orientation: anticipates, recognizes, and meets customers’ needs.• Political awareness: able to read a group’s emotional currents and power relationships.• Leadership: inspires and guides groups and people.• Communication: sends clear and convincing messages.• Change catalyst: initiates or manages change.• Conflict management: negotiates and resolves disagreements.• Building bonds: nurtures instrumental relationships.• Teamwork and collaboration: creates a shared vision and synergy in teamwork.• The physical ability to perform the duties of the position.

The Opportunity:We are looking for a Bilingual (French & English) Alternate Company Security Officer (ACSO) to work under the WSP Canada Security Services core Team. The Alternate Company Security Officer (ACSO) supports the Federal security clearance process, including the processing of high-volume security clearances, monitoring progress of new, expiring and terminated clearances, raising concerns/issues to Company Security Officer (CSO), protection of personal information, training ACSOs, identifying process improvements and changes to Public Services and Procurement Canada (PSPC) policies and procedures and correspondence with PSPC. This role requires internal and external facing relationships and will have significant interaction with onboarding new employees, Partners, and WSP Canada clients.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Ensure compliance pertaining to company security policies. Management of the Federal & Provincial security clearance processes, including the processing of high-volume security clearances, monitoring progress of new, expiring and terminated clearances, raising concerns/issues to CSO, protection of personal information, training ACSOs, identifying process improvements and changes to PSPC policies and procedures, and correspondence with PSPC. Provides change of circumstance reports for personnel regarding their security screening status as outlined in the Contract Security Program Manual. Where necessary, arranges Resolution of Doubt interviews with/for employees when PSPC requests are made. Ensures that employees receive a security briefing upon notification of having been granted a Reliability Status or Security Clearance. Ensures the Security Screening Certificate and Briefing Form (TBS 330-47) is submitted to terminate the Reliability Status or Security Clearance of those employees who no longer require access to Protected/Classified information and assets or controlled sites in accordance with contractual requirements. Ensures that only personnel who have been security screened to the appropriate level and who have a need-to-know have access to Protected/Classified information and assets or controlled sites in accordance with contractual requirements (ie. Security zones in Ottawa). Maintains a current list of security screened employees. Ensures that personnel security screening files are properly safeguarded. Ensures the proper completion of Request for Visit forms.What you'll bring to WSP:• 2-3 years experience in Security Operations or other work with Security Clearances.• Strong PC proficiency including MS word, Excel and PowerPoint.• Ability to obtain Canadian Secret Level Security Clearance.• Secret level Security Clearance is a strong asset. • Bilingual (French/English), both spoken and written is a requirement for this position.• Excellent interpersonal and teamwork skills with a customer focus• Strong attention to detail• Ability to pull together data from a variety of sources, generate reports and conduct base level analysis. Must be able to make recommendations to business leaders based on information in data• Ability to remain efficient and extremely organized while handling a high volume of work• Ability to prioritize and execute multiple tasks• Strong communication and listening skills• Demonstrated initiative and ability to seek out answers to questions and problems• Extremely trustworthy and capable of handling highly sensitive and confidential information• Ability to learn new applications and techniques quickly and effectively WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Program Support Coordinator creates and maintains documentation to support the Program and Project Management Offices. The role is responsible for periodic report generation, documentation review, database creation and administration, essential support for the delivery of projects and ensures all documentation is updated in a timely manner for distribution to both internal and external stakeholders.Note: Due to business needs, this position is required to be fully on-site based at 825 Admirals Road, Victoria, BC.What you'll do Provides confidential support primarily to the program and project management directors and secondly to the program and project teams. Creates and maintains templates and reports in various programs (e.g. MS Word, Excel, PowerPoint and BI). Supports program/project meetings with document preparation (presentations, complex technical minutes, reports etc.). Develops program deliverables, such as feasibility and material reports, collaborating with other departments to gather essential project data. Reviews and assesses project documentation to ensure it meets the contractual and technical standards; when changes are required, coordinate with various stakeholders to enact the changes. Reviews program management plans to identify contractual updates; collaborate with internal stakeholders to make the necessary changes. Processes data using various MS Office programs in support of project requirements to be easily understood and presented according to contractual guidelines. Organizes training and assists the program and project management teams to support the delivery of programs. Coordinates and completes project activities and milestone events. Receives Controlled Goods documentation from external stakeholders, requiring an ASCO certification for receipt of documents. Perform additional duties as required. What you'll bring Diploma in relevant subject area (Business Administration preferred). Minimum of 4 years office experience in an industrial or technical environment which requires high security, confidentiality and organizational savvy. Experience working with Enterprise Resource Platform (ERP) is an asset. Experience is designing, updating and managing project data templates and reports. Experience with government contracting is considered an asset. Good judgement and prioritization abilities. Advanced computer skills (MS Word, SharePoint, Power BI, Excel, PowerPoint, Adobe Standard and ERP). Attention to detail and analytical skills. Good understanding of record retention standards. Ability to manage multiple priorities in a matrix environment. Ability to influence others and manage expectations. Ability to communicate with all departments at various levels of the organization. Ability to obtain security clearance for working on government contracts. Ability to maintain and handle highly confidential information. Why you'll love working here This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come. In addition to an annual bonus and pension plan matching, this role provides you a very competitive salary in line with the successful candidate's experience. We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, Personal Spending Account, and an Employee Family Assistance Program (EFAP). The estimated salary for this position is $72,000 - $88,000. In determining final salary, Seaspan considers many factors including the successful Candidate's skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company's sole discretion and presented as part of a competitive total compensation package.#LI-LO1 #LI-ONSITE

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process. QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour. Job Location

Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center Representative (English & French), you are responsible for providing excellent service to all our customers. You will assist customers with sales, in-store pickups and returns as well as address customer issues and provide timely and appropriate solutions.What this role brings to you:The possibility of being part of a dynamic team and cultureThe opportunity to have a rewarding career with various prospects for career advancement across different functions and teamsA great benefit package for full-time colleagues (including medical, vision and dental)An amazing colleague discount on all JYSK products What you bring to the role:Able to maintain a positive attitude while working under pressureStrong problem-solving abilitiesAt least one year of experience in a customer service environmentHigh school diploma or equivalentIf this sounds like an opportunity for you, come join JYSK and experience it for yourself!JYSK Canada is proud to be an equal opportunity employer. We welcome and encourage all candidates to apply. Our company values diversity and is committed to creating an inclusive culture where Colleagues can fully develop and utilize their talents and strengths. We consider all applications on the basis of the position requirements, and we do so without regard to any unrelated factor and/or characteristic. Reasonable accommodations are available upon request for candidates taking part in all aspects of the hiring process.QualificationsCompensation: Generally, the hiring range for this position is $19.00 to $21.00 per hour.

Job SummaryJob DescriptionAs part of a dynamic team at PH&N Investment Services (PH&N IS), you will be working in a group responsible for providing a high level of client service plus administrative and operational support to clients and Investment Funds Advisors in our business. You will deal with client-related issues involving account opening, trade and compliance-related tasks, spreadsheets and reporting, and liaising with clients and other departments over the phone, email or mail. For more information re: PH&N, please visit: https://www.phn.com.What will you do?Multi-task on duties shared within the team involving client contact to resolve their account opening or transactional requests; suitability discussions; unclaimed property and returned mail; tracking and redirecting inbound client mailings as appropriate; outbound client mailings/audit generated through an internal process, and others.Properly assess and discuss fund suitability based on the clients investor profile and within the regulatory guidelines, ensuring accurate and timely updates.Assist the Investment Funds Advisors with client onboarding questions or situations.Liaise with various internal departments for execution or clarification on client requests.Ensure adherence to compliance and other regulatory requirements on client trades, applications, mailings and business practices.What do you need to succeed?Must HaveCompletion of either Investment Funds in Canada (IFIC) or Canadian Securities Course (CSC). Mutual Fund Licensed for at least 1 yearExperience with mutual funds in a similar role in the Investment Industry with a strong knowledge of regulatory, compliance, investment rules and workings and rules around various account types (registered and non-registered investment accounts, RESP, TFSA, and entities).Demonstrated Excellence with Customer ServiceProficiency with MS Office (Outlook, Word, Excel) and Adobe Acrobat.Business writing skills for letters and emails to clients.Nice to HaveExperience in the Canadian banking industryAbility to multi-task and keep organized as you work both independently and with a team.Bilingual - English/French would be an assetWhats in it for you?Join the leading asset management firm in Canada, immerse yourself in a money management firm and surround yourself with some of the brightest minds in the industry. Make connections that will help you learn about roles and potentially achieve career progression within the organization.We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesAccess to a variety of job opportunities across business and geographiesThe expected salary range for the above position is $45,000 - $60,000, depending on factors including but not limited to the candidates experience, skills, registration status; market conditions; and business needs.This position may be eligible to receive a discretionary/variable incentive payment.RBCs compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:Drives RBCs high-performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder valueJob SkillsCustomer Knowledge, Customer Service, Group Problem Solving, Identifying Sales Opportunities, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities, Sales Support, TeamworkAdditional Job DetailsAddress:WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVERCity:VANCOUVERCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-19Application Deadline:2024-05-04Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Home Careers @ Guelph Current Opportunities Hospital Assistant Hospital Assistant Forbes includes U of G Among Canada’s Best Employers Office, Clerical and Technical Hospital Assistant Ontario Veterinary College Health Sciences Centre Temporary Part-Time (Less than 24 hours a week) Please apply by completing the OVC Part-Time Application form. You will be asked to upload a cover letter and resume saved as ONE file The Hospital Assistant participates as a member of the healthcare team of the Ontario Veterinary College Health Sciences Centre (OVC HSC). Under the direction of the Assistant Manager, Operations the incumbent will be responsible for providing hospital support in the areas of infection control, client services, inventory control and technical support. Specific duties include: Cleaning and disinfecting instruments, rooms and surgical areas. Washing, drying, folding and putting in-house laundry away Sorting waste into specific streams such as sharps, biohazards, designated waste. Cleaning rooms and areas after procedures have been completed Monitoring after hours client service functions such as billing, answering call centre requests and contacting clinicians when required Updating files, WHIMIS binder and stocking lists when required Monitoring inventory throughout the hospital Ensuring various trollies and carts for emergency and routine procedures are stocked Monitoring the use of intravenous fluids and maintaining supply quotas for surgical/medical supplies and equipment. Informing the supervisor when stocks are low Relocating dirty laundry from its respective areas to the pick-up area and delivering biohazard waste to the HSC’s storage shed in a timely manner May be utilized on occasion to assist with patient care which would include restraining animals for various procedures by using proper technique to protect employees and animals Requirements of the position include: Secondary School Diploma plus some related experience Animal Care Attendant, 1 yr. College Certificate Course preferred Working knowledge of common computer software including Hospital Management Information System software is preferred Excellent communication and customer service skills Ability to work independently and as part of a team Demonstrated accuracy and attention to detail Candidates must be physically able to repeatedly conduct the diverse range of motions (primarily bending, lifting and carrying) as required to perform the core duties of the position. Flexibility in scheduling is required. The incumbent will be required to work a variety of shifts including evenings and weekends. The successful applicant will be required to have the rabies vaccine series and provide proof of protective rabies titre. Hourly rate $20.77 - $28.14 per hour At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant (current page) Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Client Services Representative Clinical Supervisor and Instructor Co-operative Education Coordinator Custodian Dean, College of Engineering and Physical Sciences Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Head Cafeteria Helper Human Resources Consultant Associate Kitchen Assistant Laboratory Technician, Microscopy Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Research Project Assistant Second Class Operating Engineer Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page

Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!What we offerCompetitive payPaid vacation Comprehensive benefits package including , medical, dental, and vision care - Available day oneExtensive product and on the job/cross training opportunities With outstanding internal resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCompany vehicleJCI Employee discount programs (The Loop by Perk Spot)Check us Out: A Day in the Life of the Building of the Future What you will doUnder general direction from Installation/Operations Manager and/or Project Manager, responsible for the profitable execution of assigned small dollar Fire Install Projects. Works with Sales and Operations Leadership and other teams as needed to provide sales support activities early in the project development process to provide input on strategy, vendor / partner’s selection, scope enhancements, value engineering, risk assessment etc. as needed.Provides work direction to project execution teams that may include Engineers, Designers, Technicians, Project Coordinators, Estimators and Subcontractors to ensure that the assigned projects are done accurately, on-time, billed, within budget, and within scope of the contract. Responsible for maintaining a positive cash flow and actively pursuing selling change orders.Responsible for following consistent and repeatable project management procedures and processes. Maintains an effective balance between customer satisfaction and project financial results.How you will do itEnsures that Johnson Controls resources and our subcontractor/vendor resources are adhering to the site / JCI safety policies, whichever is more stringent.Manages the scope, costs, resources, and risks on assigned projects to deliver the projects on time and within the budget.Acts as the primary on-site leader for execution teams on assigned projects. Develops Project Execution Plan, including but not limited to; Work Breakdown Structure, Organizational Chart, Safety Plan, Project Schedules, Issues/Risk Logs, and Staffing Requirements to execute projects according to the plan.Evaluates the contractual scope of work and the impact of client issued instructions/notices, field directives and/or project schedule changes. Actively pursues change orders for said changes and additional opportunities. Performs associated cost estimates, prepares proposals, and negotiates final settlement price as well as customer acceptance.Manages project related accounts payable, billing, and collections. Completes project billing with the assistance of the project coordinator in a timely and accurate format to the client to maintain positive cash flow.Reviews and interprets contract Terms and Conditions to ensure work is completed to customer satisfaction and JCI standards.Analyzes financial reporting systems and project schedules to proactively address potential problems. Effectively communicates project progress, issues, and financial status to management as required.Manages risks and establishes project recovery plans when required. Resolves disputes with minimal need for escalation.Prepares RFPs, negotiates, and issues subcontracts.Ensures project document controls comply with contract requirements and JCI standards.Oversees project construction for compliance with specifications, local codes, and installation techniques.Manages the selection, ordering, and delivery schedule of materials to be procured for the projects assigned.Develops and maintains viable long-term relationships with customers, consultants, prime contractors, and subcontractors. Attends job progress meetings as required. Ensures subcontractors understand expectations of the project.Coordinates with the Installation/Operations Manager and/or Construction Manager for allocation of resources needed to meet project objectives. Ensures any engineering and commissioning performed by the field team is in accordance with established standards. Facilitates escalation of product related problems.Assists Installation/Operations Manager and/or sales in project development efforts.Provides feedback on performance of Engineer s and Designers to Engineering and Design Team Leaders as well as Operations Management.Performs Installation to Service turnover toward the end of every project.What we look forMinimum of 1 year of direct field experience in the Building Construction Industry is preferred.Must have the ability to verbally and non-verbally communicate technical material to both a technical and non-technical audience. Travel may be required based on project assignment and needs. Must be proficient in Project Management software and financial accounting systems. Experience working with MS Project, MS Office (Excel, Word, PowerPoint),Adobe Writer, Visio and basic Windows environment.We believe in doing well by doing good and hold ourselves accountable to make the world a better place through the solutions we provide, our engagement in society, and the way we do business. We believe that diversity and inclusion matter and make a difference. By embracing its true value and appreciating various perspectives, we strive to be one of the most desirable places to work. Johnson Controls listed in Forbes Best Employers for Diversity Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodations will be provided throughout all stages of the recruitment and selection process. To request an accommodation please contact us. Information you provide relating to accommodation measures will be handled confidentially. A copy of Johnson Controls’ applicable AODA policies are available on our website www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request. #L1-GP1Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Job description: You will be focusing on MSP – purchasing applications and services to support managed client accounts, working closely with the Procurement Deal Manager who is responsible for coordinating the Procurement delivery on client RFx’s. You will help lead the Americas for GenAI vendor and purchasing requests, aligned to group policy. You will be involved on complex bids to support with coordination. Interaction with Business Leaders and Vendors is required at senior level and therefore you must be confident and comfortable interacting at all levels. You will be playing a coordinator role on several topics such as optimization of contract renewal, budget inputs and managing a ‘bid tracker’ with the Procurement Buyers the respective businesses. You will be working with the IT & Telco procurement team, Americas regional procurement team, other Regional managers, remote back offices located in Guatemala, main U.S. stakeholders which may mean the need for mobility and flexibility. You will report to the Americas IT & Telco Procurement Category Director based in Toronto. Our global procurement team of ~400 professionals works across multiple categories and countries. As a member of global procurement, you will be a part of that story - leveraging our alliances and vendors. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. Your role will include Building & managing relationships with internal stakeholders, preferred suppliers and sales facing business stakeholders in the company Must have experience in working on MSP deals, with an emphasis on U.S. vendor and Stakeholder relations Collaborating with Global Procurement buyers to maintain ‘Glocal’ approach to policy, process and vendor sourcing Leading negotiations for new vendor engagements, orders, and renewals Keen eye for developing savings, as this will be a performance metric Owning responsibility on projects Responsible for managing RFx process Understanding of Applications due diligence, compliance & ordering processes Cybersecurity, Data Privacy, AI, Risk Assessment, etc. Adept understanding of supply chain for IT software products & services Skilled in managing large data analysis and creating executive financial summaries Must be able to come into the company and build a roadmap with identified opportunities, renewals, key Projects What would help you succeed in this role? Minimum 7+ years of experience in IT Procurement, strategic sourcing and vendor/stakeholder management Experience in purchasing for Managed Services Experience in purchasing GenAI solutions, knowledge of structures Experience with vendors such as ServiceNow, Veracode, Devo, UIPath Post-Secondary Degree in Business Administration, or Commerce, with an experience in Strategic Sourcing, IT Procurement, or relevant discipline Proven success in Procurement strategies, analytics and best practices Negotiations, internal & external procurement processes, identifying savings (price benchmarks, market standards, levers, etc.) Adept negotiator with pro-active approach to generating savings Generating value in MSP deals Excellent relationship builder across the organization, cultures, disciplines Assertive approach to implementing best practices Strong & professional communication skills (written, verbal) with ability to influence stakeholders & suppliers Organized and timely communications Succinct deal reviews (context, financials, benefits, alternatives) Strong experience managing RFx processes Experience in responding to RFx from clients High attention to detail with ability to meet strict deadlines ,not to impact clients Pro-active work ethic to effectively manage the category Proficiency in Excel, PowerPoint at a minimum, ability to manage PowerBI reporting Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Collaborating with teams of creative, fun, and driven colleagues Flexible work options enabling time and location-based flexibility Company-provided home office equipment Virtual collaboration and productivity tools to enable hybrid teams Comprehensive benefits program (Health, Welfare, Retirement and Paid time off) Other perks and wellness benefits like discount programs, and gym/studio access. Paid Parental Leave and coaching, baby welcome gift, and family care/illness days Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring Tuition assistance and weekly hot skill development opportunities Experiential, high-impact learning series events Access to mental health resources and mindfulness programs Access to join Capgemini Employee Resource Groups around communities of interest Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Collaborating with teams of creative, fun, and driven colleagues Flexible work options enabling time and location-based flexibility Company-provided home office equipment Virtual collaboration and productivity tools to enable hybrid teams Comprehensive benefits program (Health, Welfare, Retirement and Paid time off) Other perks and wellness benefits like discount programs, and gym/studio access. Paid Parental Leave and coaching, baby welcome gift, and family care/illness days Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring Tuition assistance and weekly hot skill development opportunities Experiential, high-impact learning series events Access to mental health resources and mindfulness programs Access to join Capgemini Employee Resource Groups around communities of interest About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | www.capgemini.com Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $20.23/hour Branch: In-Flight Service Category: Unionized (IAMAW - Clerical) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Basic function: Performs operational and/or administrative duties of a complex nature, using a variety of software applications. These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment. Tasks / responsibilities: Create tables, graphs and prepare spreadsheets. Sort and merge documents, reports, etc. Research data and prepare reports Edit and proofread Work under pressure Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc. Receive, index and revise manuals or data Prepare correspondence Receive and direct all incoming calls Provide assistance for outgoing calls, e.g. directory assistance, calling card Refer external customers to appropriate areas, e.g. departments, employees Assist other employees in the department Arrange ground transportation for internal/external customers, e.g. taxis Arrange travel and appointments Liaise with internal/external customers Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing Work with minimal or no supervision Design, compose, format and produce correspondence, reports and documents using a variety of software applications Prepare third party billings Handle cash/cheques and related documentation Verify and process invoices, claims and/or expenses Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc. Build, update and maintain schedules and staff rosters Organize and prioritize workload to meet deadlines Comply with Government Regulations, Company Policies, Collective Agreement and procedures Administer Collective Agreements Control distribution and maintain Company and technical publications Maintain a high level of accuracy Operate specific department/Company software programs Develop and maintain schedules Maintain confidentiality at all times Maintain and develop accurate maintenance and/or technical records Audit records Monitor equalization of overtime May be required to perform other related duties which do not affect the nature of the job Task allocation may vary from one department to another In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels. Your benefits As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service. We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. Training and development tools to help unlock your full potential. Qualifications Education: High School graduation Skills / knowledge: Good interpersonal skills Good communication skills, both written and verbal Intermediate knowledge of Microsoft Office applications Proficiency in spelling, punctuation and grammar Knowledge of aircraft terminology Aptitude for math Aptitude for accuracy and detail Experience: Minimum 2 years office experience Specific requirements: Some positions require the ability to take minutes Some positions require Licenses, e.g. Driver's, MOT, AVOP etc. Some positions may require lifting and climbing. Some positions may require shift work and/or work staggered starting and stopping times Some positions may be exposed to weather conditions Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position Linguistic Requirements Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Home Careers @ Guelph Current Opportunities Client Services Representative Client Services Representative Forbes includes U of G Among Canada’s Best Employers Office, Clerical and Technical Position covered by the Collective Agreement with USW Local 4120 Client Services Representative Animal Health Laboratory, Laboratory Services Division Temporary full-time from May 2024 to April 2026 Hiring #: 2024-0219 Please read the Application Instructions before applying With the mission of working together toward a healthier future, the Animal Health Laboratory (AHL) provides high-value, analytic and diagnostic services for the agricultural, food and veterinary sectors. AHL is seeking a qualified Client Services Representative to provide front-line client service, specimen accessioning, and data-entry in the high-volume Specimen Reception lab section. Duties include: receiving incoming specimen submissions; interpreting handwritten case submission forms and entering submission requests and case histories into the Laboratory Information Management System (LIMS); accepting payment from external clients at time of specimen submission; preparing, packaging and shipping samples to external labs (national and/or international); answering the telephone enquiry line for AHL clients; retrieving electronic mail and redirecting calls to appropriate areas; act as liaison between various University of Guelph departments (e.g., OVC Pathobiology); act as a contact to clients for the veterinary diagnostic laboratory; splitting specimens for dispatch to the various labs; trimming tissues and making blood smears; preparing and filing pending and billed case information. The Specimen Reception lab environment is fast-paced and highly collaborative. Candidates who bring a positive and service-focused attitude, who thrive managing multiple tasks, are highly adaptive and flexible, and enjoy working within a team environment, will be most successful in this role. Minimum requirements of this position also include: 2-year community college diploma in a Medical Lab Assistant (MLA) program or a related field and a minimum of 18 months of related experience, or an equivalent combination of education and experience Understanding of veterinary medical terminology Excellent computer, data-entry, and keyboarding skills Experience working in an organization with quality accreditation and a thorough understanding of quality protocols Working knowledge of Laboratory Information Management Systems Knowledge of biosafety and safe sample handling and distribution Experience with specimen accessioning with a diversity of samples Proven ability to work effectively with internal and external clients and to be able to relay critical information to others Some experience with billing/invoicing, accepting payments from clients and receiving/delivering supplies Demonstrated experience with telephone and frontline client relations Excellent organizational, communication, and interpersonal skills Understanding of WHMIS and Occupational Health & Safety in a laboratory environment Must be or willing to be rabies vaccinated. Hours of work: 35 hours per week Monday to Friday 10:00 a.m. to 6:00 p.m. with a rotational Saturday 9:00 a.m. to 5 p.m. shift. Classification USW, Local 4120 Salary Band 5 Normal Hiring Range $28.46 - $31.80 per hour At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution. Posting Date: 2024 05 06 Closing Date: 2024 05 13 Search form Search Human ResourcesSearchSearch Current Opportunities Animal Housing Pharmacy Technician Registered Veterinary Technician (Large Animal Ward) Client Services Clerk Dispatcher Food and Hospitality Services Assistant Casual Campus Safety Attendant Hospital Assistant Radiation Therapist (RT) Registered Veterinary Technician ​Medical Device Reprocessing Technician Administrative Assistant Assistant Vice-President, School of Continuing Studies Associate Vice President, Advancement Client Services Representative (current page) Clinical Supervisor and Instructor Co-operative Education Coordinator Custodian Dean, College of Engineering and Physical Sciences Educational Developer, Indigenous Knowledges and Pedagogies Executive Assistant Facilities Technician Head Cafeteria Helper Human Resources Consultant Associate Kitchen Assistant Laboratory Technician, Microscopy Manager, Environmental Health & Safety (EHS) Compliance & Continuous Improvement Manager, Network Infrastructure On-Line Quality Assurance Specialist Research Associate III, Ontology, Metadata, and Vocabulary Specialist Research Project Assistant Second Class Operating Engineer Vice President, Research and Innovation Printer-friendly versionPDF version Share this page Share on Facebook Share on Twitter Share on LinkedIn Print this page