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Overview of salaries statistics of the profession "Financial Services Sales Agent in Canada"

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Ticket & Product Sales Agent
Whistler Blackcomb, Whistler, BC
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!Job Specifications Wage: $20 / hour Shift & Schedule Availability: Part Time Job Responsibilities Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime Communicate with guests via phone and email Accurately and efficiently explain and process all resort products and services Complete daily end of Shift pos/register audits Be a part of a fun, professional, caring work environment Ability to work in a faced paced environment while delivering exceptional experiences Job Requirements Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time High School Diploma Ability to lift 25lbs Must be able to communicate fluently in English Ability to work weekends and holidays Ability to maintain a professional presence in the workplace and adhere to our appearance standards A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 489927
Agent de Recouvrement en Centre D'Appel
Total Credit Recovery Limited, Laval, QC
Aperçu du poste Si vous êtes professionnel, dynamique, travaillant et bilingue avec une excellente communication verbale et écrite en français, nous vous cherchons ! (Et un peu de d’esprit de compétition ne fait pas de mal non plus !) Nous recherchons des personnes pour travailler chez TCR en tant que conseiller en dette. Dans ce poste, vous fournirez des services de recouvrement de créances pour une variété de clients et de portefeuilles et aiderez les Canadiens à rétablir leur crédit. Veuillez noter que bien qu'il s'agisse d'une position de travail à domicile/à distance, vous devez vivre à une distance raisonnable du bureau de TCR à Laval QC afin de récupérer et de retourner l'équipement qui vous est assigné pendant la durée de votre emploi. Responsabilités • Contacter les consommateurs par téléphone pour négocier les paiements des comptes en souffrance• Aider les clients en proposant des solutions pour répondre aux objectifs financiers tels que la gestion de la dette• Analyser et évaluer la situation financière, le crédit et la capacité de remboursement du consommateur• Effectuer le travail de dépistage initial à l'aide d'outils en ligne et de systèmes maison• Suivre les règlements et les directives selon les lois provinciales et fédérales et les directives spécifiques au client.• Négocier professionnellement et respectueusement avec le consommateur et explorer les sources de fonds pour déterminer le meilleur arrangement possible• Informations complètes sur le crédit et le prêt• Documenter de manière claire et concise les détails de chaque appel• Demander des relevés sur les comptes en souffrance et transmettre les comptes irréconciliables pour une action en justice• Examiner et mettre à jour les dossiers de crédit et de prêt• Autres tâches assignées Exigences • Expérience dans un environnement de centre d'appels est un atout• Bonnes compétences en communication - à la fois verbale et écrite• Bonne capacité d'écoute• Bonnes aptitude de négociation• Une approche compatissante et empathique• Être capable de maintenir une position objective/sans jugement même lorsque l'on parle avec des clients dans des situations émotionnelles/difficiles• Bonne connaissance des ordinateurs et des logiciels bureautiques• La capacité à atteindre des objectifs de performance• Être capable de travailler des quarts de travail (soir et/ou week-end) en rotation Ce que nous offrons: • Salaire concurrentiel• Possibilités d'accéder à des postes intermédiaires, supérieurs et de supervision et au-delà.• Possibilités de gagner des commissions ou des bonus• Formation rémunérée• Environnement de travail collaboratif et solidaire Présentation de l'entrepriseFondée en 1980, Total Credit Recovery est la principale et la plus grande agence de recouvrement de créances canadienne et, à ce titre, nous représentons certaines des plus grandes banques, sociétés de cartes de crédit, fournisseurs de téléphones cellulaires et institutions gouvernementales. Notre mission est d'être le modèle d'intégrité, d'innovation et d'excellence dans la prestation de services dans l'industrie canadienne de la gestion des comptes clients. Actuellement, nous détenons 4 bureaux à travers le Canada et plus de 300 employés actifs. TCR accorde la priorité à la conformité réglementaire, à l'audit et aux contrôles. Nous avons des systèmes de sécurité biométriques complets, et sommes certifiés ISO 27001 et PCI-DSS 3, et sommes une installation protégée de niveau B enregistrée au niveau fédéral. Total Credit Recovery Limited est fier d'être un employeur garantissant l'égalité des chances. Nous nous engageons à offrir des opportunités d'emploi égales et à favoriser un environnement inclusif, équitable et accessible. Nous accueillons les candidatures de personnes représentant la diversité de notre communauté. Veuillez nous informer si vous avez besoin d'un accommodement à tout moment pendant le processus de recrutement. Pour en savoir plus à ce sujet et sur d'autres opportunités d'emploi chez Total Credit Recovery Limited, veuillez visiter notre site Web : https://www.tcr.ca/fr
Agent de Recouvrement en Centre D'Appel
Total Credit Recovery Limited, North York, ON
Aperçu du poste Si vous êtes professionnel, dynamique, travaillant et bilingue avec une excellente communication verbale et écrite en français, nous vous cherchons ! (Et un peu de d’esprit de compétition ne fait pas de mal non plus !) Nous recherchons des personnes pour travailler chez TCR en tant que conseiller en dette. Dans ce poste, vous fournirez des services de recouvrement de créances pour une variété de clients et de portefeuilles et aiderez les Canadiens à rétablir leur crédit. Veuillez noter que bien qu'il s'agisse d'une position de travail à domicile/à distance, vous devez vivre à une distance raisonnable du bureau de TCR à Laval QC afin de récupérer et de retourner l'équipement qui vous est assigné pendant la durée de votre emploi. Responsabilités • Contacter les consommateurs par téléphone pour négocier les paiements des comptes en souffrance• Aider les clients en proposant des solutions pour répondre aux objectifs financiers tels que la gestion de la dette• Analyser et évaluer la situation financière, le crédit et la capacité de remboursement du consommateur• Effectuer le travail de dépistage initial à l'aide d'outils en ligne et de systèmes maison• Suivre les règlements et les directives selon les lois provinciales et fédérales et les directives spécifiques au client.• Négocier professionnellement et respectueusement avec le consommateur et explorer les sources de fonds pour déterminer le meilleur arrangement possible• Informations complètes sur le crédit et le prêt• Documenter de manière claire et concise les détails de chaque appel• Demander des relevés sur les comptes en souffrance et transmettre les comptes irréconciliables pour une action en justice• Examiner et mettre à jour les dossiers de crédit et de prêt• Autres tâches assignées Exigences • Expérience dans un environnement de centre d'appels est un atout• Bonnes compétences en communication - à la fois verbale et écrite• Bonne capacité d'écoute• Bonnes aptitude de négociation• Une approche compatissante et empathique• Être capable de maintenir une position objective/sans jugement même lorsque l'on parle avec des clients dans des situations émotionnelles/difficiles• Bonne connaissance des ordinateurs et des logiciels bureautiques• La capacité à atteindre des objectifs de performance• Être capable de travailler des quarts de travail (soir et/ou week-end) en rotation Ce que nous offrons: • Salaire concurrentiel• Possibilités d'accéder à des postes intermédiaires, supérieurs et de supervision et au-delà.• Possibilités de gagner des commissions ou des bonus• Formation rémunérée• Environnement de travail collaboratif et solidaire Présentation de l'entrepriseFondée en 1980, Total Credit Recovery est la principale et la plus grande agence de recouvrement de créances canadienne et, à ce titre, nous représentons certaines des plus grandes banques, sociétés de cartes de crédit, fournisseurs de téléphones cellulaires et institutions gouvernementales. Notre mission est d'être le modèle d'intégrité, d'innovation et d'excellence dans la prestation de services dans l'industrie canadienne de la gestion des comptes clients. Actuellement, nous détenons 4 bureaux à travers le Canada et plus de 300 employés actifs. TCR accorde la priorité à la conformité réglementaire, à l'audit et aux contrôles. Nous avons des systèmes de sécurité biométriques complets, et sommes certifiés ISO 27001 et PCI-DSS 3, et sommes une installation protégée de niveau B enregistrée au niveau fédéral. Total Credit Recovery Limited est fier d'être un employeur garantissant l'égalité des chances. Nous nous engageons à offrir des opportunités d'emploi égales et à favoriser un environnement inclusif, équitable et accessible. Nous accueillons les candidatures de personnes représentant la diversité de notre communauté. Veuillez nous informer si vous avez besoin d'un accommodement à tout moment pendant le processus de recrutement. Pour en savoir plus à ce sujet et sur d'autres opportunités d'emploi chez Total Credit Recovery Limited, veuillez visiter notre site Web : https://www.tcr.ca/fr
Représentant aux ventes
Rosemex inc., Saint-Bruno-de-Montarville, QC
Le Groupe Rosemex est un fabricant d’équipements de chauffage et de ventilation en Amérique du Nord depuis 40 ans.Nous sommes à la recherche d’un(e) représentant(e) des ventes qui a une connaissance des équipements de chauffage et de ventilation qui ont été utilisés dans les bâtiments en Amérique du Nord.Au cours des dernières années, nos vendeurs ont obtenu des salaires supérieurs à 100 000 $ par an.Notre gamme de produits est entièrement fabriquée par nos soins, ce qui signifie que nous ne sommes pas un agent de vente, mais un fabricant.Au fil des ans, nous avons travaillé sur le développement de nouveaux produits pour répondre au besoin de l’évolution des équipements dans les lignes de chauffage et de ventilation, notre département de recherche et développement a développé des produits au cours des quarante dernières années.Cette opportunité signifie que vous vendrez le produit à l’avant-garde dans les années à venir.Vous pouvez visiter notre site Web sur Internet sous la rubrique www.rosemex.comTravaillez chez ROSEMEXFondée en 1969, le Groupe Rosemex / Mecar Métal Inc. se spécialise dans la fabrication et la commercialisation de produits de haute qualité d'échange calorifique servant pour le chauffage et la ventilation d'édifices institutionnels, commerciaux et industriels.Le Groupe Rosemex / Mecar Métal Inc. leader manufacturier de produits et de solutions de ventilation et chauffage hydronique recherche un représentant(e) aux ventes (Chauffage) qui se joindra à notre équipe et occupera un poste clé au sein de notre département des ventes.Avantages à venir travailler chez nousUn emploi permanent et stable;REER avec participation de l'employeur;12 congés fériés par année;À proximité de l'autoroute 30;Régime d’assurance collective payée à 60% par l’employeur;3 semaines de vacances dès la première année;Lieu du poste : hybride.C’est que nous cherchons:Avoir 1 à 3 ans d’expérience en vente, (chauffage et ventilation un atout);Expérience de technicien ou de représentant;Cours en mécanique du bâtiment, plomberie, chauffage (atout);Détention d’un permis de conduire valide;Excellente maîtrise du français et bonne maîtrise de l’anglais (oral et écrit);Approche au client;Habiletés de communication;Souci du détail, méthodique;Diplomatie, travail d’équipe;Bonne connaissance du logiciel AutoCAd (atout);Capacité de travailler sous pression;Assiduité.Responsabilités :Maintenir des relations d’affaires avec les clients et les intervenants de l’industrie;Appliquer les processus de suivi de ventes;Conseiller les clients;Offrir un service de vente et après-vente professionnel et courtois.Description de tâches / Exigence de la fonction :Analyser les besoins des clients;Offrir un support aux techniciens et valider les prix, selon les quantités et spécifications du devis;Accompagner les clients et techniciens sur les chantiers lorsque requis;Attribuer les tâches générales de mise en chantier du projet et en superviser le déroulement : dessins d’atelier et mesures au chantier;Acheminer toutes les informations pertinentes au technicien;Effectuer un suivi auprès des clients lors de la fermeture des soumissions;Assurer un suivi continue sur les relâches;Informer les clients et agents sur nos produits et nouveautés;Inviter les clients (et clients potentiels) à des activités promotionnelles;Se tenir à jour sur les développements de produits.Le genre masculin est utilisé sans discrimination et uniquement pour alléger le texte.
Customer Care Travel Sales Ambassadors Remote
BMO, Ontario, ON
Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Regional Vice President, Ontario
Nature Conservancy Of Canada, Toronto, Ontario
ORGANIZATION: Nature Conservancy of CanadaPOSITION: Regional Vice President, OntarioLOCATION: Flexible (major Ontario urban centre) POSITION DETAILS: Full Time, PermanentREPORTS TO: Vice President, OperationsDIRECT REPORTS: Sr. Director of Conservation, Legal Counsel, Director of Development & Communications, Executive Assistant, Regional ControllerWEBSITE https://www.natureconservancy.ca/en/ THE ORGANIZATION Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Regional Vice President, Ontario, to join a team committed to protecting our most important natural areas that sustain all life.NCC is the country's leading nongovernmental land conservation organization. As a non-profit, charitable organization we work in partnership with individuals, Indigenous communities, corporations, governments, and other non-profit groups to protect our most important natural treasures and deliver nature-based solutions. We take a collaborative and evidence-based approach to deliver our mission. Since 1962 NCC and its partners have helped to conserve more than 15 million hectares, from coast to coast to coast. NCC has its national headquarters in Toronto and regional offices across the country. The Regional Vice President, Ontario is responsible for the leadership and oversight of NCC's operations across the Ontario region.THE POSITIONReporting directly to the Vice President, Operations the leadership position of Regional Vice President (RVP), Ontario, is an integral member of the Senior Management Team (SLT) and the Operations Leadership Team (OLT) and works closely with a Regional Advisory Board. The RVP, Ontario, is responsible for providing leadership, direction and guidance for all Ontario regional staff and operational activities to advance NCC's organizational objectives within the Ontario region. Working closely with other senior operational leaders and in collaboration with a wide range of internal and external stakeholders, the RVP, Ontario, will use advanced interpersonal skills to communicate a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. They will ensure NCC in Ontario has sustained growth by raising the profile of NCC with major donors, partners, and the conservation community.With strong thought leadership moved into pragmatic action, the RVP, Ontario will capably steward the region's budget of approximately $32M and lead and engage a team of approximately 60 employees while building and strengthening the organization's relationships with various partners including Indigenous Peoples, government, community organizations, volunteers, donors, and supporters. Through the development and strengthening of key local and regional relationships, you will ensure the ongoing sustainability and success of NCC in achieving strategic priorities. You will serve as a passionate and compelling ambassador for NCC, and you will ensure NCC has a strong presence and voice in Ontario and beyond.This position may be based remotely or hybrid, but requires travel as needed into NCC regional offices, and other locations across Ontario and Canada. In particular, there is a requirement for regular travel to Toronto.The RVP, Ontario is responsible for planning, coordinating, implementing, and measuring operational output and results within a broader NCC-wide context. They will translate objectives into plans and tactics that leverage multiple platforms and channels. As a change agent and inspirational leader, the RVP, Ontario will be instrumental in reflecting NCC's commitment to equity and inclusion, by ensuring NCC's actions, communications and partnerships reflect the rich diversity of our communities. The incumbent will promote alignment, capacity-building, efficiency and innovation while supporting a culture of transparency, accountability, and empowerment.RESPONSIBILITIESStrategic Planning- Designs and executes the annual Ontario strategy and planned approach of deliverables to ensure the Ontario Region continues to deliver high profile conservation actions independently and with partners.- Positions NCC in Ontario for sustained growth by strategically raising the profile of NCC with major donors, partners, and the conservation community.- Works diligently to foster an ethic and approach both amongst the Ontario team and across NCC, to drive alignment of messaging across the region to achieve a "One Conservancy" voice in service of consistent brand expression and strategic direction.- In consultation with senior staff, prepares and implements annual regional business plans to support the achievement of NCC's organizational strategic goals within Ontario.- Directs and has oversight of conservation planning and reporting at multiple scales, leading to conservation of significant natural areas and NCC's active participation as a partner in increasing resiliency across the landscape.- Collaborates across the organization (and with cross-functional teams), to leverage and promote key NCC initiatives. - Strategic contributor to cross-functional teams within Ontario and across NCC.- Builds relationships to seek and leverage opportunities for NCC growth and collaboration.- Actively raises funds for general operations, conservation projects and endowment, including soliciting major gifts and acquiring, stewarding, and developing high-end donors.Public/Government/External Relations- Develops and maintains broad public support from all sectors for the protection of natural diversity in the region.- Collaborates with local, provincial, and federal government agencies where necessary and useful in the accomplishment of NCC's mission.- Provides leadership for NCC's outreach activities in Ontario including promotion to potential supporters and the public.- Actively develops and maintains an effective Regional Advisory Board by providing staff support, liaising, and seeking advice from the Board.- Represents NCC and its interests in the region to landowners, the media, the public, government agencies and ministries, other non-profit organizations, Indigenous Peoples, individual donors, foundations, corporations, and suppliers.Performance Monitoring- Establishes benchmarks, defines metrics, and measures to chart achievement of NCC's Strategic Plan goals within Ontario.- Identifies metrics and KPIs related to plan implementation, reporting regularly, quarterly, and annual results.- Leverages data to recommend changes to strategy and planning for Ontario as needed.- Provides updates to stakeholders with regards to Ontario operational performance tracking, successes and areas of opportunity for continuous improvement.- Oversees the management and reporting of financial resources, ensuring regional controls and reporting mechanisms are in place and that standards are followed.Coaching & Team Building- In accordance with NCC-wide policies and processes, oversees NCC's regional staffing activities including the hiring, retention, engagement, development, and training of a multi-disciplinary team, and encourages cross-functional collaboration.- Challenges, coaches, and supports team members to develop to their fullest potential and improve their overall contribution and recommends opportunities for skills development.- Communicates effectively to ensure each team member understands their role and contribution in relation to NCC's vision and Strategic Plan.- Regularly connects with direct reports on progress to goals, supporting mitigation strategies.- Models exemplary behaviours related to NCC's organizational values of Big Thinking, Collaboration, Determination, and Empowerment.Delivery Optimization- Provides effective leadership and management to the Ontario team and maximizes regional operating efficiencies.- Manages risk effectively and impactfully.- Operates within the policies, procedures, guidelines, and standards of NCC.- Ensures all lands for which NCC has legal responsibility are appropriately and effectively stewarded according to the objectives of property management plans.- Oversees the review and coordination of all regional fundraising proposals for accuracy, consistency, and compliance with funding requirements.- Reviews and provides approvals - within delegated authority limits - contracts, agreements, project commitments and expenditures on behalf of NCC.- Builds trusting relationships with other regional teams, central departments, peers, and vendors.- Recommends improvements and implements innovative strategies to optimize delivery of Ontario programs and projects, in service of NCC's Strategic Plan.CANDIDATE QUALIFICATIONSAs a proven senior leader and manager, the RVP, Ontario brings vision, managerial acumen, and exceptional communication and relationship building skills to the organization. They are an exceptional leader of people who has a proven track record of effectively supporting, inspiring, and engaging members of the team. Internally and externally, the RVP, Ontario communicates with genuine charisma a compelling vision that generates excitement, with a strong personal desire and aptitude for building strategic relationships that drive results.A superb communicator, the RVP Ontario listens and engages effectively, articulating complex issues clearly and simply, and making a compelling case for support with various partners including philanthropists, volunteers, Indigenous Peoples, corporations and government. Collaborative and consultative, they have a natural ability to bring these audiences together and above all, a passion for the important conservation mission of NCC.Experience and Qualifications- Minimum 5 years' relevant experience in a senior leadership role with a focus on operational delivery of various programs. This should include experience as a team lead managing multi-disciplinary talent.- Progressive experience leading within a similarly complex organization.- Strong project portfolio that clearly demonstrates ability to design and implement a communications initiative with measurable outcomes and deliverables.- Bilingualism French / English (oral and written) is an asset.- An undergraduate / graduate degree or experiential equivalent.- Knowledge or relevant experience in the not-for-profit sector an asset. - Strong interest / passion in / for conservation and NCC's mission.CANDIDATE ATTRIBUTESCompetencies and Personal AttributesLeadershipYou are a superb and visible team leader and consensus builder. You communicate with genuine charisma a compelling vision that generates excitement, enthusiasm, and commitment to NCC's mission. You foster collaboration among teams as well as among team members across the region and across NCC. You instill a sense of confidence in the future, foster a climate of innovation, and inspire all to contribute their best. You can make tough decisions. You are organizationally savvy, an excellent communicator with diverse stakeholder groups, and you take pride in building an effective culture.Solutions Focused and Results OrientedYou enjoy a challenge and set high expectations for your performance. With your tenacity, critical thinking, and problem-solving abilities, you can find a way to address complex challenges. You will work with your team to set appropriate goals and objectives that are aligned with NCC's organizational objectives. You are willing to work hard to achieve results and you assume personal responsibility for achieving outcomes and finishing what you start. You take pride in being able to come into a complex situation and find a solution.Strategic and Visionary Thinking- Ability to formulate and articulate a future vision and translate it into strategies and action plans that will enable NCC to achieve its strategic objectives within the region and across Canada. - Prepared to work collaboratively with a team to shape the future of NCC and pursue excellence on an organizational level. - Ability to articulate NCC's mission and vision to develop a strong sense of common purpose in the organization.Relationship-Building Skills- Keen ability to build and manage effective relationships within, across, and outside an organization. - Actively develops relationships that support business goals and use those relationships to facilitate smooth operations. - Allocates time and effort to understanding and meeting the needs of internal or external customers. - Works with a long-term perspective to address donor or business partner problems, perhaps trading off immediate costs for the sake of the long-term relationship. - Activates diverse people and groups to work together and optimize results.Business Acumen- Utilizes an excellent understanding of general business and financial concepts. - Effectively applies general business knowledge to the issues faced in this organization. - Applies an understanding of general business, accounting, and financial concepts well to the issues faced in NCC. - Identifies and analyzes relevant data and then define critical issues and alternatives and adopts best practices from other partners as benchmarks.Highly Effective Communicator- Utilizes exceptional interpersonal and relationship development skills to easily establish productive relationships. - Influences others through well-developed oral and written communications skills.- Constantly creates an atmosphere in which timely and high-quality information flows smoothly.- Actively listens to and communicates effectively and with value, with staff. - Speaks comfortably to partners outside of your own area of expertise and speaks effectively to a broad, general audience and to all levels of the organization. - Ability to synthesize and sell concepts, inspire confidence, and gain consensus.- Ability to utilize effective project management skills and oversight to apply to multiple projects.- Exceptional interpersonal skills; interacts in meaningful way with colleagues, donors, and internal / external partners.- Commitment to continuous learning and improvement.- Humble team builder.- Ability to scale up and down effectively between strategy and hands-on execution.- Personal commitment to nature and conservation.COMPENSATIONA competitive compensation package including base salary (range between $145,000 to $165,000) and encompassing benefits will be provided.
Customer Care Travel Sales Ambassadors Remote
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Customer Shared Services The AIR MILES Reward Program is one of Canadas most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canadas oldest bank and the 8th largest in North America with more than 12 million customers globally. We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service. Responsibilities: Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service. Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations. Handle escalations and offer feedback while providing positive insights to our program. Answer Collectors questions via chat, phone, and social media. Listen, ask questions and empathize with Collectors. Be knowledgeable about the AIR MILES Reward Miles merchandise and travel portfolios such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services. Drive value for Collectors through insights and what you know about them to engage them further in the Program Qualifications: Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English. Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment. Previous sales experience is an asset. Genuinely care about solving problems and providing exceptional Customer Service. Ability to listen, understand, engage and respond appropriately and professionally. Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change. Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a can do attitude. Computer and web-savvy with the ability to navigate multiple software applications. Experience working in a Travel GDS system is an asset (Sabre preferred). Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm. Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm. Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Groups hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Groups total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards. Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 04/28/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Call Centre Agent
Exodus Suretyship, Granby, QC
Join our young team of Granby at Exodus Suretyship Inc. a business with more than 11 years of experience in the short term loans services in Canada.The agent must answer incoming calls to help our clients fill out they're financial request and call those same clients back later on to perform a close follow up with them. He must also reply to emails and perform other similary tasks such as data entry.Work conditions :8 HoursFrom monday to fridayDay shiftWeek-ends offHolidays offSalary revision every 6 months5 paid sick days per year (paid if not taken by Dec. 15th)VRSP with employer contributionCollective insuranceSocial activities planned/paid by the companyPerformance based bonusesRelaxed/casual atmosphere and dress codeShort-term advancement opporturnities Knowledge of the English language at the oral and written level
Broker- Financial Services Group
Aon, Vancouver, BC
Financial Services Group Broker Are you curious by nature? Interested in news, finance and the economy? Make a difference for a customer drives you? Do you like being part of THE team in the market? If so, this opportunity is for you! This is a hybrid position with the ability to work both virtually and from one of our Western Region Aon offices. This according to the national Smart Working policy. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Analyze client's specific risk exposure and detail coverage requirements Prepare and present marketing proposals for renewals and new business Negotiate with underwriters to establish the best conditions in terms of premiums and coverage Follow up with the insurer to confirm that the conditions of the negotiated contract are respected Approve documentation for new contracts, policy changes, additions, deletions and renewals Build contacts and maintain relationships within the underwriting community with the goal of obtaining the best premiums and coverage for Aon customers Participate in client and prospect meetings Other related tasks as needed How this opportunity is different As a broker, you will have the chance to be part of a national team that will help you grow through training and support. You will work closely with account managers as an expert advisor. Your work will have a significant impact in the client's risk transfer strategy more specifically in relation to their executive risks which includes liability of directors’ and officers’ liability, fiduciary liability (pension plan ), employment practices liability and fidelity insurance Skills and experience that will lead to success Minimum 2 years of experience and knowledge in insurance, an asset The commercial damage insurance broker's license or intention to obtain it within a period of 6 months Strong written and verbal communication skills A financial or legal background is a major asset How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected] Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Dependent on regional requirements, please include specific benefits where applicable and relevant accommodation criteria and enhanced equal opportunities statement #LI-LK1 2540867
Inside Sales Wholesaler, Retail Distribution - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/21/2024Address:100 King Street WestAssociate, Internal Sales, Retail Distribution - BMO Global Asset ManagementThe Associate, Internal Sales, Retail Distribution will be responsible to promote and sell BMO Global Asset Management (BMO GAM) investment & portfolio solutions products and services within the internal distribution channels in P & BB (Personal & Business Banking). Results will be attained through the initiation and execution of sales coaching calls to Personal Bankers in their regions. Also, support and sales activities & events in partnership with the Senior Associate's sales & business development objectives.Provide internal phone sales support to Personal Bankers for the BMO Global Asset Management line of business through promotion of Mutual Funds & investment solutions.Partner with Regional Sales Managers in the implementation of sales strategies for GAM Retail investment products & services within P&BB distribution channels in the region.Engage and conduct coaching and training via phone/video sessions individually or in a group setting to increase awareness and penetration to internal partners through phone meetings, workshops, webinars, branch huddles and seminars.Be the point of contact for internal partners across assigned regions for any BMO Global Asset Management Retail investment related queries.Proactively identifying coaching and training opportunities by analyzing various metrics such as branch segmentation, penetration rates, branch needs and scorecard results.Create, build and maintain strategic working relationships with internal partners throughout the distribution channels within BMOFG.Help develop sales tools/strategies and tactics aimed primarily at BMs, PBs/PBAs and FPs to engage, and increase P&BB Retail Mutual Fund SalesConduct regular best practices sessions and presentations on selling techniques, provision of scripts and/or campaign info on behalf of P&BB Sales.Assist Regional Senior Assoicate's in territory management.Operates in multiple working relationships/partnerships/environments.Assists in direct client education of BMO GAM Investment Solutions to end investors as required through seminars & webinars or joint calls with branch advisors.Responsible for managing various incoming sales leads and assignment to appropriate partners in branches.Participate in direct client sales initiatives undertaken in partnership with the Regional Senior Associate or Marketing as required.QualificationsTrack record of consistent Personal Banker performance related to investment sales results preferred.Completion of IFIC (Mutual Funds Investments Course) or CSC (Canadian Securities Course). Canadian Practices Handbook (CPH) added benefit.University degree or College diploma required, related industry courses ideal.Minimum 3 years of financial services industry and investment product sales experienceIn-depth knowledge of BMO Funds and Mutual Funds organization and Banking Group interrelationships.Proven Sales experience and client relationship management experience required.Strong relationship skills, interpersonal, and communication skillsStrong presentation and facilitation skillsFamiliarity with retail investment products and distribution channels within the marketplaceMust be proactive, driven and motivated with a positive attitude and a desire to develop businessGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Service Desk Agent
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355633 Position Number: Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Manitoba Department / Unit: Business Services (Service Desk) Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 04/26/2024 FTE: 1.0 Anticipated Shift: Days, Evenings, Nights, Weekends, Standby coverage as required Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have an opportunity for a service desk agent. Reporting to a supervisor, the service desk agent will: Provide high-quality customer service delivering ‘first line’ technical support to end-users focusing on rapid service restoration and client satisfaction. Perform initial ‘tier 1’assessments and resolve, or assign incidents/service requests to the appropriate support group invoking escalation procedures according to applicable service level agreements. Coordinate service restoration and customer service requests, inform clients on the status and progress, and close incidents after validating resolution with the client. Record and track all incidents, and ensure all asset and configuration management databases are updated with current data. Apply quality incident tracking procedures to highlight client training needs. Experience 2 years of experience providing telephone customer service using formalized call tracking/work order management software tools (such as Remedy) and ‘first line’ technical support of computer hardware systems, and Microsoft productivity tools (such as Microsoft Office and Active Directory). 1 year of experience working with active directory user and security groups. Working knowledge of and practical experience applying Manitoba’s Personal Health Information Act (PHIA) is preferred. Education (Degree/Diploma/Certificate) Post-secondary diploma in in an information technology related program from an accredited educational institution; an equivalent combination of relevant education and experience may be considered. Successful completion of a recognized customer service training course is preferred. Certification/Licensure/Registration ITIL V3 Foundations certification is preferred. Additional vendor and industry certifications in specific technologies are assets. Qualifications and Skills Demonstrated shared leadership capabilities appropriate to front-line influence on people to work together to achieve a common constructive purpose. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be available to work flexible hours to accommodate service requirements and support our 24/7/365 client needs across the province across a variety of shifts, able to work safely in a typical computerized office environment, work in a typical open-office environment, and able lift and move items of up to approximately 25 pounds. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Remote Bilingual (French/English) - Specialist, Personal Lending - Call Center
BMO, Quebec, QC
Application Deadline: 04/05/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceUnderstands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37 500,00 - $69 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Manager Service Sales - North
Siemens, Gurugram, Any, India
We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Gurgaon, IndiaKnowledge Requirement: IBMS Knowledge, Latest trends on IBMS industry, Having Market Knowledge on Competitors Installations and Products.Qualification and Experience:8-15 years of work experience in Sales /Service Sales /Service Execution preferably in IBMS or Automation Industry, Team Handling, IBMS Service and Sales experience, Strong Client Exposure, should have had direct responsibility of handling Service Sales/ Sales Numbers for a Region / TerritoryRole: Service Sales North - Order Intake , identifying opportunities from Own & Competitors Systems and devising Modernization solutions and offerings leveraging Siemens Solutions and Portfolio, Conversion of Warranty to Service Agreement and Service Agreement Renewals, Identifying opportunities for Extension and add on Service Projects. Working on own installed base to increase installed base Penetration rate. Working on sales strategies in North India Market to promote the IBMS offering from SiemensWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM
Insurance Sales (Will Train No Experience required)
, Brampton, ON
Insurance Sales (Will Train No Experience required) We are seeking a few good people for Supplementary Insurance sales.We offer:PAID Training and paid ongoing training and licensing. If you are already licensed, great!Signing BonusBig commissions and Bonuses1st Year Income potential $75,000+. 2nd Year Income potential $125,000++Leadership and management roles available for those that want to growWe offer upto a $20,000 allowance while learning as well Able to work from home.We are currently seeking Insurance Sales Agents for sales and leadership careersAbout: We are a company in the financial services industry specializing in supplemental insurance. We are currently seeking dynamic individuals who will have the opportunity to build a client base with annual reoccurring revenue as well if desired build your own team within our organization. If you are self-motivated, a fast learner and enjoy interacting with others, and have the passion and drive for success - you are the perfect fit.Qualifications required for this role:Exposure and experience in a sales environment a definite assetValid driver license (G) with full access to a vehicleSelf-motivated, driven, ambitious, and a self-starterGreat customer service skillsExcellent communication, both oral and writtenPassionate about a career in sales, leading a team, and helping othersLove talking to peopleSo You Know:Supplemental Insurance is insurance that protects people when sick or injured. It is very inexpensive but pays large payments for injuries or sickness so life goes on when you are not able to work or do the duties you need to do like a child or parent care.WE PROVIDE LEADS - We provide lead lists of people that have expressed an interest in the program. This is a relatively easy sale without the need for hard closing. You are helping people protect their lifestyles, homes and family.All interested candidates are encouraged to apply for an interview and more information regarding this opportunity.If you are interested in making at least $75,000 this year, and you are ready to learn, then please  
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Regional Sales Director
Jump! Recruteurs, Montreal, QC
Greater Montreal and Quebec regionIndustrial FieldHaving built a solid reputation over the last 30 years in its industry, relying on values of innovation, respect, collaboration and integrity, our client seeks to surround itself with the best talents in the pursuit of its mission and continued growth.Under the supervision of the National Sales Manager, you will lead the sales team and provide strategic leadership to drive the growth and development of the Quebec region ensuring that agreed financial objectives are achieved.Supervision of a team of technical sales representatives to meet or exceed annual sales and performance goals.Contribution to providing the advice, tools, technical assistance and training necessary to the regional sales team to position the company as a leader in their sector of activity.Supervision and leadership of the direct and indirect sales team ensuring their collaboration to meet regional and organizational performance requirements.Maintaining a culture focused on customer service, trust, continuous improvement, safety, reliability, quality, accountability and discipline.Achieving and exceeding financial and results performance targets against annual budget targets and appropriate performance indicators.Management of performance indicators and identification of problems affecting sales results and implementation of continuous improvement initiatives.Promotion of the activity plan by ensuring good communication and understanding of it among the team.Supports team members and represents management with key clients.Manage human resources according to plan, leading recruitment, training and performance management processes.Participate in special projects aimed at improving the company, its tools, processes and procedures.Are you a hands-on person who wants to advance your team, who wants to evolve in an environment that will allow you to diversify your skills and progress in your career? You will work within a well-established Canadian company recognized for its seriousness and reliability.Salary $100,000 – $125,000 depending on expertise and experienceBonus ranging from 25 to 50% of your base salaryAnnual car allowanceComprehensive group insurance3 weeks of vacation and 5 days of sicknessAccess to RRSPsPossibility of working from home or HybridLocation: Greater Montreal and Quebec region Experience and Skills Required:BAC in business administration or related.8-10 years of experience in business development with significant results in terms of sales.5 years of experience in team and sales budget management.Proven ability to manage business development programs offering technical solutions to major customer challenges in the industrial sector.Ability to manage the development and proposal and negotiation of agreements within a very customer-focused organization.Knowledge of the field of industrial handling or warehousing would be an asset.Demonstrate leadership and be a change management agent, demonstrating an ability to proactively identify problems and propose effective solutions.Valid driving licenseBilingualism.
Business Analyst (New Grad) - 12 months contract
Siemens, Oakville, Ontario
Kick start your career journey! Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills. We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate -by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we're looking forward to seeing your perspective. Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals. Why you'll love working for Siemens. Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Opportunities to contribute your innovative ideas and get paid for them! Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2023, Canada's Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022. What will you do? We are looking for an analytical talent to join our team. As a Business Analyst, you will play an important role in all aspects of the commercial operations and thereby, all areas of the business. This a great opportunity to collaborate and learn from other senior members, while enhancing your overall skills and experience. Your key responsibilities can include but are not limited to: You work closely with Sales Support with pricing topics such as special price requests, price adjustments, and corrections and credit notes to the North American Region You carry out regular top line reporting and gain early insights into the development of important KPIs such as Order Entry, Revenue Recognition, Profitability & Selling Cost You analyze the financial results and increasingly develop a feel for the current business situation and further development in the fiscal year by reviewing Run Rate Data You serve as an interface between the regions and headquarters and communicate and implement business updates You get to know the local application landscape and work with reporting tools in Qlik Sense and Power BI. You support the continuous development and drive digitalization forward. You support local sales and finance topics such as the Incentive Calculator for Sales Reps and the annual Sales Target Setting Meetings and get to know the Canadian market You contribute your own perspectives and previous experience to continuously grow the North American business. What will you need to succeed? New graduate from a Bachelor/Masters in Business or Commerce Graduated from post-secondary within the last 12 months. Must have completed a minimum of one Coop/Internship in the related field Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request. Experience with SAP and Qlik Software is an asset Experience with budgeting, forecasting, financial project controlling, and assets management is an asset Proficiency / advanced skills with Microsoft Outlook, Excel and Power Point are essential Excellent oral and written communication skills Ability to manage time and resources as well as work within a team environment is essential for success in this role Available for a 12 month contract About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/02/2024 02:53 PM
Marketing Consultant, Digital Health Marketing & Sales Enablement
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact, and drive real change with our Winning Team today. Job summary:The Group Benefits Marketing team delivers innovative digital marketing focusing on health and wellness benefits and experiences that help our customers live better, healthier lives, and build strong organizations. Reporting to the Director, Health Marketing & Strategic Partnerships the Marketing Consultant, Digital Health Marketing & Sales Enablement will develop marketing collateral and campaigns for our stakeholders, support marketing operational efficiencies, and execute on digital marketing strategies that effectively engage our members and sponsors. Key responsibilities: assist in the implementation of marketing strategies and programs in collaboration with our internal business partnerswrite, edit, and generate high-quality digital content for internal and external clientsdesign, develop, and deliver digital marketing campaignsdeliver against new and existing marketing campaigns, while ensuring alignment with specific business critical metricscollaborate with stakeholders to measure campaigns and report on program effectiveness ensure marketing materials support and align with business and the overall health marketing brand day-to-day management of the Seismic enablement tool, including overall governance, driving internal adoption, onboarding new users, crafting and updating customizable templates, conducting training sessions (when required), and monitoring and delivering reportingKey attributes for success:execution-focused within a fast-paced environment strong project management skills with the ability to lead and implement initiatives possess an analytical mind that can measure and optimize the performance of marketing campaigns using data and insightsfamiliar with the latest digital marketing trends and technologies, such as AI toolspositive relationship management skills at all levels of the organization self-starter, motivated, and critical thinker Qualifications:university or college study in marketing, communications, media, or related field of study5 years of experience in marketing, with at least 2 years of experience in digital marketingexcellent writing skills with a strong ability to build, draft, and edit written marketing collateral that is impactful and compellingproficient in Microsoft Office suite of programs (PowerPoint, Word, Excel, and Teams)experience with marketing automation and sales enablement tools (e.g., Salesforce Marketing Cloud, Seismic) and analytics software (e.g., Google Analytics)excellent analytical skills with the ability to measure and optimize the performance of marketing campaigns using data and insightsprocess-oriented and meticulous person who takes pride in delivering high-quality worksolutions-focused person who can identify and implement improvements to existing processesFrench is an assetExpert practitioner of agile marketingWhat can we offer you?competitive compensationRetirement Savings Accounts, including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)Manulife Share Ownership Program with employer matchingcustomizable benefits package including health, dental, vision, and 100% of mental health expensesfinancial support for ongoing training, learning, and educationflexible work policies and strong work-life balance#LI-hybAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.