Overview of salaries statistics of the profession "Merchant Services Sales Agent in Canada"

Requisition ID: 355633 Position Number: Posting End Date: Open until filled City: Winnipeg Employer: Shared Health Site: Shared Health - Manitoba Department / Unit: Business Services (Service Desk) Job Stream: Non-Clinical Union: Exempt Anticipated Start Date: 04/26/2024 FTE: 1.0 Anticipated Shift: Days, Evenings, Nights, Weekends, Standby coverage as required Work Arrangement: Hybrid Daily Hours Worked: 7.75 Annual Base Hours: 2015 Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services. We have an opportunity for a service desk agent. Reporting to a supervisor, the service desk agent will: Provide high-quality customer service delivering ‘first line’ technical support to end-users focusing on rapid service restoration and client satisfaction. Perform initial ‘tier 1’assessments and resolve, or assign incidents/service requests to the appropriate support group invoking escalation procedures according to applicable service level agreements. Coordinate service restoration and customer service requests, inform clients on the status and progress, and close incidents after validating resolution with the client. Record and track all incidents, and ensure all asset and configuration management databases are updated with current data. Apply quality incident tracking procedures to highlight client training needs. Experience 2 years of experience providing telephone customer service using formalized call tracking/work order management software tools (such as Remedy) and ‘first line’ technical support of computer hardware systems, and Microsoft productivity tools (such as Microsoft Office and Active Directory). 1 year of experience working with active directory user and security groups. Working knowledge of and practical experience applying Manitoba’s Personal Health Information Act (PHIA) is preferred. Education (Degree/Diploma/Certificate) Post-secondary diploma in in an information technology related program from an accredited educational institution; an equivalent combination of relevant education and experience may be considered. Successful completion of a recognized customer service training course is preferred. Certification/Licensure/Registration ITIL V3 Foundations certification is preferred. Additional vendor and industry certifications in specific technologies are assets. Qualifications and Skills Demonstrated shared leadership capabilities appropriate to front-line influence on people to work together to achieve a common constructive purpose. Shared Health has adopted the LEADS in a Caring Environment framework. Physical Requirements Must be available to work flexible hours to accommodate service requirements and support our 24/7/365 client needs across the province across a variety of shifts, able to work safely in a typical computerized office environment, work in a typical open-office environment, and able lift and move items of up to approximately 25 pounds. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the ''Apply'' icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need.JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE.This job is based out of Gurgaon, IndiaKnowledge Requirement: IBMS Knowledge, Latest trends on IBMS industry, Having Market Knowledge on Competitors Installations and Products.Qualification and Experience:8-15 years of work experience in Sales /Service Sales /Service Execution preferably in IBMS or Automation Industry, Team Handling, IBMS Service and Sales experience, Strong Client Exposure, should have had direct responsibility of handling Service Sales/ Sales Numbers for a Region / TerritoryRole: Service Sales North - Order Intake , identifying opportunities from Own & Competitors Systems and devising Modernization solutions and offerings leveraging Siemens Solutions and Portfolio, Conversion of Warranty to Service Agreement and Service Agreement Renewals, Identifying opportunities for Extension and add on Service Projects. Working on own installed base to increase installed base Penetration rate. Working on sales strategies in North India Market to promote the IBMS offering from SiemensWE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow.Salary: . Date posted: 04/17/2024 09:19 PM

Lead a Brilliant Career. Bring your authentic self to work every day, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes. So why should your career be anything less than extraordinary? What to Expect: The Global Sourcing Coordinator will be reporting to the Director, Global Sourcing in the day-to-day management of samples and reports related to our private brand import programs. In this role, you will be assisting in the development and execution of the sourcing strategy through optimizing quality, MOQs, packaging, and technical standards. You will execute on-time delivery for all Private Brand Purchase Orders both Import and Domestic. You will be required to communicate daily with Vendors, LI&FUNG Agents, and HBC Logistics to confirm on-time deliveries . Maintain accurate records on all key processes during the order cycle on the internal Global Sourcing Master Order Tracker. What you will do: ● Update tracking documents by commodity with all approval key milestones and mitigate potential delivery delays ● Run weekly sales reports by commodity as required ● Assist with quote sheet verification during peak seasonal timeframes ● Participate in team meetings to report on delivery updates and send weekly production update summaries to Buying and Planning teams ● Assist in preparing for style adoption/product review meetings ● Responsible for sample room maintenance and sample management tracking, receiving, unpacking boxes, and distributing as required to the product development team ● Categorize all ITP’s ensuring that PO’s are written to offset all ITP’s ● Maintain accurate records (ie. ITP’s, R2008’s, quotes, PO’s, landed cost statements, etc.) ● Manage photo sample timelines ● Ensure all tracking and monitoring, communication, and coordination of production milestones meet timely delivery of product ● Identify improvements for the production process and resolve production issues ● Communicate with vendors and merchants on production follow-up ● Work collaboratively across departments including Sourcing, Technical Design, Product Development and Design, Sustainability, Logistics, Buying, and Planning What you will bring to the team: ● Minimum 3 years Import Experience ● University or college degree and retail experience preferred ● Conversant in Excel, BIS, Retek, DAMCO & PLM ● Excellent communication, interpersonal, and organizational skills ● Understanding of the production process ● Highly professional demeanor, organized, and accurate ● Proficiency in Microsoft Office; high-level proficiency in Excel is mandatory ● Knowledge of Google Office tools a plus ● Must be a problem solver and proactive in providing solutions What’s in it for you? ● A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do ● Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues ● Leadership coaching and development opportunities at all levels ● Benefits package inclusive of parental leave top-up, retirement savings, “Living Well” Program, and more ● A generous Associate discount of up to 40% off of top brands ● Work-life balance through a hybrid work model and flexible paid-time-off The Fabric of Hudson’s Bay Hudson's Bay has established a reputation for quality and style through an unrivaled assortment of products and categories including fashion, home, beauty, food concepts, and more. Hudson's Bay operates under the HBC brand portfolio. Founded in 1670, HBC is North America's oldest company. Hudson’s Bay helps Canadians live their best style of life by operating thebay.com featuring Marketplace, one of the largest premium life & style digital platforms in Canada, with a seamless connection to a network of Hudson’s Bay stores from coast to coast. At Hudson’s Bay, smart, high-performing team members will challenge you to learn and grow every day. We value ambitious work and great ideas grounded in data and insights. We strive everyday to provide our customers with an experience they will value with our products, services and dedication towards adapting to the ever changing environment of retail. This role will actively support our DE&I framework by identifying opportunities to increase and promote diversity in our teams, products and brands. They will lead with inclusion to nurture our OneTeam culture by removing barriers for our Associates and communities. We’d love for you to join us in our mission to help Canadians live their best style of life! Stay connected with us on Instagram, Facebook, X, TikTok, and LinkedIn. Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. About Siemens Enlighted Founded in 2012, Enlighted is a Siemens-owned business on a mission to connect employees to the people, places, and things they need to do their best work. Our IoT platform combines lighting control, building intelligence, space analytics, and consumer-grade mobile app technology to improve the workplace experience for Fortune 500 companies around the globe. Headquartered in the San Francisco Bay Area, our fast-growing team balances the dynamic energy of a scale-up company with the backing of a global powerhouse. What will you do: The Global Partner Sales Manager implements sales guidelines, strategies and targets to partner within the key regions EU (Primary Focus on UK, Ireland, Netherlands, France, DACH), UAE, KSA, India, Singapore, Canada and Australia/ New Zealand with external Value Added Partner (VAP) and Value Added Reseller (VAR) as well as Siemens. The role will require the development of a global program targeted at VAP and Siemens as a channel to market with a look to standardize training / onboarding as well as GTM funnel development and closure. The position will develop and propose sales budgets and growth forecasts, aligned with the sales strategy of the business unit. The position will seek out new sales opportunities through existing strategic partners, distributors, and marketplaces to ensure continued sales growth. The position will be responsible for implementing territory plans, market strategies and strategic targets of new distribution vendor relationships in the construction and lighting industry sectors. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training and partnership programs for the onboarding of new partners. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. Responsibilities: Focus regions are: Canada, EU (UK, Ireland, France, DACH, Netherlands), UAE, KSA, Singapore, India, Australia, New Zealand. Develops and propose sales budgets and growth forecasts, aligned with the sales strategy of the unit(s). Manages completion of budgets and regular sales reporting Cooperates with Marketing, Product Management and Project Management in matters of strategic and tactical product and service positioning. Set channel strategy/incentive programs and execute to hit sales goals within the network. Initiates and contributes to planning of customer related product development measures or the setup of customer related projects. Support strategic business development for Partners. Provides information via CRM for forecasts and planning. Analyzes and evaluates markets (both technology and product portfolio) and needs of potential or existing customers. Investigates and evaluates specific business opportunities for the customer related product portfolio. Prepares customer contacts, builds and maintains a customer focused network. Completes sales and revenue related key reporting. Contributes to the development of an After Sales Service that is focused on customers' needs. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement). Collect and maintain detailed records in the CRM tool to document customer information, metrics and interactions. Execute sales activities across all phases of the sales cycle for the BRI portfolio to meet monthly, quarterly and annual revenue targets. Solicit new business from current customers and potential new customers in area and accounts of responsibility. Recommend a capture strategy for all critical opportunities which will result in the greatest share of the market over the long run. Ensure effective expense control of sales activities to achieve designated budgets within company guidelines. Prepare bids and proposals in response to solicited & unsolicited RFQ's. Lead efforts in contract review & negotiations, working with Contracts Manager as appropriate. Track monthly and quarterly performance and sales key metrics to ensure sales goals are met. Perform Regular data quality Q/A and clean-up within Salesforce and other systems as necessary. Investigates and pre-qualifies customer contacts / leads based on data analysis or remote customer contact. Perform other related duties as directed. What will you need to Succeed: BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Minimum of 5-7 years experience in managing and developing channel Partner relationships. Proven track record in vendor programs for both small ticket and middle market programs, with the focus on the later. Ability to execute business strategy and contribute to targeted sales, relationship management objectives and business returns. Ability to prepare & present presentations that conform to prescribed style and format including presenting information to top management and public groups. Ability to structure standard and complex product offerings. Ability to travel, meet with clients/prospects, attend industry events and conferences. Demonstrated ability to execute sales plans and programs, both short and long range, to ensure the profitable growth and expansion of company products and/or services. Proficient in Microsoft Office applications (Word, Excel, Outlook) and Internet research. Proficient in CRM software, SAP and Vista. Preferably have previous lighting or IOT experience. Familiar with lighting, construction industry work practises and approaches. Bachelor's degree from an accredited institution - Entry-level academic Bachelor positions, needed sound knowledge on principles, technologies and theories; certifications in specific fields might be required OR vocationally trained and experienced (semi-) professional positions with extensive knowledge of a range of specific processes and systems Willingness to travel on a regular basis. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2023 and Greater Toronto's Top Employers 2022. About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Siemens Canada is a technology leader providing comprehensive solutions for Smart Infrastructure and Digital Industries. We make real what matters by setting the benchmark in the way we electrify, automate and digitalize the world around us. Ingenuity drives us and what we create together in yours. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.# LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 04/07/2024 08:08 PM