Overview of salaries statistics of the profession "Sales Support Staff in Canada"

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Position Summary: The primary purpose of this role is to execute the tasks necessary to drive sales, including freight flow, merchandise standards, inventory and replenishment procedures in all areas of the store. To provide sales support on the sales floor. Demonstrates a high degree of customer engagement and maximizes sales while effectively assisting customers. Provides guidance and training to associates as required on company initiatives, sales programs and product knowledge. This associate can assume authorized keyholder responsibilities (open and closing the store) as needed and can perform Manager on Duty shifts. Primary Responsibilities: MERCHANDISING AND REPLENISHMENT RESPONSIBILITIES • Maintains company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. • Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures. • Accountable for the input and integrity of appropriate paperwork. Responsible to forward for approval to appropriate manager and/or home office. • Maintains and sustains an efficient filing system for all relevant paperwork as per company standards. • Prepares the daily printing of signage and price changes for all merchandise when required. • Assists in keeping the damaged products area clean and that items in need of shrink-wrapping are attended to in a timely basis. • Partners with management to prepare for inventory count(s), participates in the inventory taking process, and follows up on variances. • Responsible for the execution of the return to the vendor (RTV) process in the absence of the Receiver. • Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics. • Provides guidance and training to associates as needed. GENERAL OPERATIONS • Ensures exceptional customer satisfaction and displays professionalism when assisting customers and associates in different areas of the store. • Takes opportunities to add-on sales to customers by using current selling techniques and company programs and coaches others to do so as well. • Provides coverage and assistance in all areas of the store where business needs require and as associate training supports. • Responsible for opening and closing the store as required. • Participates in the Manager on Duty program. • Ensures associates check and understand all sources of communication for information (white boards, bulletin boards, portal, etc). • Accountable to understand general company policies and provide guidance to staff as needed. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Identifies and communicates suggestions for improvements in all areas of business. • Ensures the general cleanliness of workstations, lunchroom and washrooms according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. LOSS PREVENTION / PRIVACY • Follows proper store opening and closing procedures, including alarm checks and security walks. • Properly secures all assets and physical inventory and follows all loss prevention and key control procedures. • Responsible for the security (opening and monitoring of activity) of the receiving area and all lock ups within the store when requested by a manager. • Ensures understanding of and adherence to all privacy policies and procedures. • Assists in enforcing inventory related procedures to ensure SKU integrity and prevent shrink. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. This position may be required to verify bag checks when in the role of Manager on Duty. • Merchandising and Replenishment 80% • General Operations 15% • Loss Prevention/Privacy 5% Basic: • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership ability. • Ability to engage customers in a friendly and professional manner. • Capacity to communicate with customers effectively using a variety of mediums. • Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • One year of previously related experience is preferred. Education: • Working towards or successful completion of high school is preferred. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • Required to work a varying work schedule in order to meet the needs of the business. This would include working evenings and weekends as directed by management. • Conditions may cause physical discomfort due to exposure to variable temperatures in receiving and noise from delivery trucks, fumes from trucks, dirt and dust. Due to direct contact with delivery trucks, forklifts, and use of the bailer machine there is higher risk of personal injury if safe working habits are not practiced. • Output of physical effort is required through lifting, bending, pulling, twisting, etc. Movement of freight by use of ladders and stock pickers is required. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Team Lead, Operational Support Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Lead for the Operational Support team, you will help achieve departmental goals through day to day task coordination, the creation of training and communication materials, assisting with escalations and helping the team to meet their KPI targets. You will also support management staff through the coordination and follow through for tasks related to system enhancements and new system deployments. You will inspire the team to deliver exceptional, quality service to the wider Tech Services Operational team, our stores, third party vendors and other stakeholders through feedback, coaching and leading by example. Specifically, you will: • Provide support to management in completing deliverables and building requirements for various projects, including system development and integration, as well as product launches • Partner with various stakeholders (L&D, Retail Operations, AP, etc.) to create training materials and communications • Complete UAT testing of system upgrades and development • Work cross functionally with internal departments, third party vendors and external customers, and act as a liaison for the team, communicating with other business stakeholders as required • Assign day to day and occasional tasks to members of the Operational Support team • Assist with workforce management processes • Assess statistics and create strategies to ensure that KPI's are routinely met • Handle level 2 escalations as assigned and/or requested, primarily serving our internal and vendor support program • Provide feedback and observation-based coaching to associates • Conduct training for new and experienced Operational Support and Administration team members as required Some of what you need • 1-2 years in a field related product ownership or project management preferred • 2-3 years in a technical field • 2-3 years in a customer service environment • Degree, diploma or certificate in a technical field an asset • Strong technical background with advanced experience across Microsoft Office Suite • Detail orientation and sound decision-making skills • Strong communication and customer service skills • Ability to manage flexible working hours • Curious • Approachable • Passionate • Solutions finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Work from home position • Rotational shift schedule, including evenings and weekends

CST Business Support Analyst - Testing Job ID 2023-102441 City Vancouver Work Location CST - 590 W. 8th Home Worksite 00 - Excluded - VCHA Additional Sites some travel may be required Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Term Specific Job Status Temporary Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Health Information Management Salary Grade 07 Min Hourly CAD $38.13/Hr. Max Hourly CAD $54.82/Hr. Shift Times 0830 to 1630 Days Off Saturday, Stats, Sunday Work Schedule Details Shifts may include 24 hr support, some weekends, on call rotations End Date 7/10/2024 Position End Date - Incumbent Position ends on the listed end date or upon the return of the incumbent. Salary The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr. Job Summary Come work as CST Business Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an CST Business Analyst - Testing to join the CST Project team. Apply today to join our team! About the The Clinical & Systems Transformation (CST) Project The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between Vancouver Coastal Health, the Provincial Health Services Authority and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting initiative that will deliver key benefits for our patients, health care providers and health organizations. As a CST Business Analyst - Testing with Vancouver Coastal Health you will:Provide guidance to senior staff to determine requirements for new health informatics initiatives, including performance measurement and reporting, and program development.Document and analyze processes, gather requirements, perform best practice reviews, gather data to support, prioritize and align business case development and requests, and perform current state assessments and gap analysis on initiatives.Liaise with a broad spectrum of clinical, IT and business stakeholders and leaders to assist in translating technical issues into a single, shared and realistic vision. Qualifications Education & ExperienceBachelor’s Degree in Business Administration, Clinical Informatics or related discipline.Minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.Master’s degree preferred.Understanding of Excluded/Non Contract and Collective Agreement terms across the Health Authorities in the ProvinceComprehensive understanding of staff scheduling systems used across the Health Authorities Comprehensive understanding of timekeeping policies related to maintaining payroll recordsKnowledge & AbilitiesSuperior analytical skills , documentation, workflows, including the ability to comprehend, analyze and resolve complex issues. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; documentation of workflows; health care setting and analytical tools.Demonstrable skills handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Technical writing experience is considered an asset.Knowledge of information technology applications and outcomes achieved through new platformsDemonstrated ability to exercise good judgment and initiative, deal with frequent changes; make decisions for a wide variety of complex business matters.Demonstrated ability to use database, spreadsheet and word processing software at an advanced level. Physical ability to perform the duties of the job. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Home Support Supervisor (LPN) - Home Health Job ID 2024-122439 City North Vancouver Work Location Community Health-NS-Central Es Department Home Support, Community Health Centre Work Area Central & West CHC Home Worksite 19 - North Shore Community Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times 0800-1600/0830-1630/0900-1700 and on call 1700-2200 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Home Support Supervisor with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Licensed Practical Nurse (LPN) with supervisory experience to join the Home Support team at Central & West Community Health Centre, North Vancouver, BC as a Home Support Supervisor. Apply today to join our team!As a Home Support Supervisor you will:Works with acute, chronic and palliative populations in partnership with the client and family to establish goals that are safe, realistic, and reasonable by assessing, planning, coordinating, organizing, implementing, evaluating, and transitioning social work and other services for the client in an interprofessional team model in collaboration with the primary care provider, and other care providers.Assesses service eligibility, facilitates the development, implementation, and adaptation of a care plan, delivers direct care, and provides care management to assist clients to manage their own care and navigate through the various services available within the community setting. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the British Columbia College of Nurses and Midwives (BCCNM).Two years’ recent related experience working with geriatric clients, adults with chronic and acute illness including one (1) year in a supervisory role.Valid BC Class 5 Driver’s License.Local area travel requires the use of a personal vehicle.Knowledge & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Knowledge and practice within the standards dictated by the BCCNM for LPNs.Broad knowledge of working with Medical, Surgical and Palliative clients.Demonstrated medication administration skills as outlined in the LPN Scope of Practice.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated skill in CPR techniques.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Express Employment Professionals, Cloverdale/Langley, is an ISO 9001 certified, full service staffing firm that offers a full range of staffing services, including permanent staffing, contract staffing, temporary placement, evaluation hire, flexible staffing and professional search for both the industrial, office, and professional markets. Recruiting for a B2B Salesperson (30% inside/70% outside) We are a leader in franchise business. You will be part of a 5 person team of an office which is part of a global company with a local style. This office has been established since 2004 and the US head office is established since 1985. training and on-going support will be provided.Although our franchisees come from very diverse backgrounds, they have one common purpose:To Help People SucceedIf you have the drive to help people succeed and are ready to achieve this goal, then we have the position for you!! We provide a comprehensive and continuous training program to advance your career. Learn cutting edge technology and industry leading best practices. Experience working in a “breakthrough company” and being part of the “Express” family. Candidates that thrive in the “Express” culture determine their own career path and can even choose the path to eventual office ownership!Express Employment Professionals – Cloverdale/Langley is currently seeking a sales representative who builds long-term relationships on a foundation of honesty, integrity and professionalism. Our office is about achievement, continuous learning, being the best but having fun in the process and team-oriented individuals who are committed to each other’s success.Are you up to the challenge?If you are career-minded with a strong interest in sales and are ready to take ownership of your career direction, this is a great opportunity for you.Leaders who enjoy inspiring and motivating others will be a great fit to our team.Individuals who exemplify confidence and have the drive to produce great results will be rewarded well.The core competency for this position is to increase sales by help companies become more successful through our various HR solutionsBusiness Development• Develops and maintains sources of information about new business opportunities• Conducts in person and telemarketing calls to prospective clients to obtain pertinent information from the company and to secure new business• Attend and present at functions such as career fairs, professional association meetings, chambers of commerce• Execute sales plan and marketing campaigns • Follow up with proposals, agreement, and new client information• Communicate with internal staff about the prospective clients needsClient Management Process:• Conduct Quality Control checks• Advise internal staff regarding client problems• Client facility tours• Build relationships with new, past and current clients• Facilitate the hiring process of candidates at client companies• Identifying the particular needs of existing and prospective clients. • Utilizing presentation, telemarketing, direct mail and other sales techniques to secure or expand business.Community Service and Involvement • Participation in civic and professional organizations• Represent Express at local job fairs, community services, and career days• Speaks to various schools, groups and other potential recruiting sourcesSales Support Activity• Document sales calls • Communicate daily with internal staff client pertinent information• Analyze individual accounts and prepare forecasts• Provide recommendations to develop and revise marketing strategyRequirements:• Honest and Ethical• Strong work ethic• Passionate about work, business and helping people• Experience in a business to business, customer service, outside or inside sales and/or recruiting experience.• Selling skills and the willingness to develop those skills• Ability to identify and reach decision makers• Basic understanding of labour and employment laws.• Strong computer skills particularly in MS office and technology aptitude • Excellent written and verbal communication skills.• Strong time management skills.• Demonstrated leadership skills with a servant leadership philosophy• Excellent communication and presentation.• Driven by performance and quality.• Continuous learner• Enthusiastic and optimistic attitude• Ability to manage and grow customer accounts.• Able to work independently yet be a strong team contributor.• Results and opportunity and detail oriented• Strong initiative and ability to think on your feet• Have a ‘can do’ attitude with energy and enthusiasm• Able to manage multiple tasks and thrives under pressure to meet deadlineswage dependent on experience, willing to take someone new trying to get their foot in the door or someone with mid-level experiene. depending on experience plus bonus structure.Schedule is Monday to Friday 8am to 5pm.Must have a vehicle.(paid milage)Please apply with MS Word cover letter and resume to [email protected] and quote on subject line "Salesperson - Inside/outside" .

Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help

New opportunities are available for qualified Cabinet Designer/Salespersons with skills in kitchen cabinet design, related design software and sales for a variety of residential and commercial sale for single or multi-family projects.We are now running a province wide campaign to attract new applicants that are urgently needed to fill multiple positions in key locations within the Lower Mainland and Fraser Valley.These positions are with a variety of premium Kitchen Cabinet Manufacturing operations that need special assistance in locating qualified individuals in a very competitive labour market. If you are a qualified and experienced Kitchen Designer/Salesperson, we would like to speak to you about these high-quality employment opportunities. Let us discuss your needs and ours and see if there is a better fit for you with a preferred employer that has more to offer. To be successful in these positions, you must have:A solid track record in helping your client customers realize their goals for renovation or new construction, with a focus on kitchen cabinet design.Current kitchen design/CAD skills, including experience with various design software such as 2020, Cabinet Vision, Mozaik, etc. Formal training in kitchen design is ideal but not essential.You must have a minimum of several years of kitchen design experience in a retail outlet, or factory-based production environment.This is a combined sales and design position. As such, you will be expected to generate new sales on a base + commission basis. The sales support staff assigned to help you will provide time saving services to maximize your availability. In comparison to other operations, you will be able to sell more products with greater efficiency and expand your customer base more quickly to reach your goals.In addition, you will have access to a very well-appointed showroom, strategically located in a high growth area, with lots of opportunity. You will be designing and selling top quality custom designed cabinets that are expertly finished and well received in the marketplace. By consistently exceeding customer expectations you can look forward to the repeat business that will fuel your long-term success as a proven sale professional.These are stable, full time Monday to Friday positions offering a very competitive compensation and benefits package. If this position suits your qualifications and interests, then reach out to us. Even if you do not have an up-to-date resume, or your circumstance is changing sometime in the future, we would love to talk to you in person or online as required. We will keep your identity confidential during the hiring process. We respect the investment you have made in your career and the valued reputation you have built to date. Our commitment to you is to assist all qualified applicants fairly and accurately to ensure the best outcome for all participants on both sides of the hiring process.  Please apply promptly and ensure that your contact information is up to date and complete so that we can contact you directly to schedule an interview. Applicants must be legally entitled to work in Canada at the time of application. Resumes and all interviews are held in confidence.  Thanks for taking the time to read this. We look forward to speaking with you soon. 

Application Deadline: 04/28/2024Address:1225 Douglas StreetJob Description:Territory coverage: Interior BC and Vancouver IslandUnder the direction of the Regional Sales Leader, the Regional Sales Manager role is responsible for providing leadership, delivery of sales support and initiatives to an assigned region of the retail distribution channel regarding Retail Investments products. The Regional Sales Manager is the ground-level sales support for Retail Investments in the Retail Channel and is accountable for ongoing sales effectiveness of Retail Investment products in the assigned region. Sales & Channel Support: Create and manage relationships with the assigned region of the retail Distribution Channel to ensure optimum representation of Retail Investments Products Provide ongoing sales support to the assigned region of the retail Distribution Channel Work with Retail Investments, Product Delivery Groups to establish requirements for sales tools, training and process development, to execute against the sales delivery strategy and customer positioning of the Retail Investments LOB Identify and provide product specific training when appropriate to sales force Provide sales support for Retail Investments National Sales Campaigns and Programs Work together with other functional groups in Retail Investments providing feedback and recommendations on the development of sales and support tools, growth and retention targets to build revenue and maximize sales Co-ordinates requirements across PCG and P&C channels for bringing new ideas for new products, service and process development to Director, National Sales Relationship/Channel Management: Optimize local market opportunities through effective interface and interaction between the Distribution Channel and other LOB and Divisional Groups Build and maintain industry relations within the region of the Distribution Channel as a foundation for sales at conferences and forums Act as the point person, representing Retail Investments at local market functions, soliciting feedback from the retail channel Act as the key contact for Retail Investments, in designated territory, working with Districts/Branches to address specific requirements and responding to local market situations (where applicable) Ensure a thorough understanding of competitor activities to identify potential opportunities and threats Assess impact of competitive environment and local industry relations and recommend actions to address and support Retail Investments profitability and LOB goals Understand and assess ongoing opportunities for National Sales Programs Sales & Service Delivery: Identify gaps, issues, and best practices by monitoring of Retail Investments sales and service (growth and retention) targets against District/Area/Branch plans Assist with monitoring the effectiveness of all Marketing initiatives providing appropriate recommendations, as required (acquisition campaigns, advertising, sponsorships, external partnerships, retention campaigns, etc.) Foster a sales culture of goal achievement and superior customer satisfaction Keep current with sales technology and tracking systems Contribute to Retail Investments objectives by actively engaging in the development of sales and service activities to achieve individual and team growth and retention targets Planning: Assist in developing tactical plans to meet annual growth and retention targets Prepare/update and implement annual territory business plan Contribute to the continuous improvement of processes and procedures by identifying potential gaps and providing input and recommendations on Product launches and initiatives Develop and organize travel plans and manage an assigned territorial budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff Attend weekly team conference call and submit weekly activities report to Regional Sales Leader Qualifications:Typically between 5 - 7 years of relevant experiences in Financial Planning or Branch Management and post-secondary degree in related field of study or an equivalent combination of education and experience.Completion of IFIC or CSC; asset to have PFP or CFP or CIM or FCSI or CFA In-depth knowledge of investment products and markets In-depth knowledge of sales strategies In-depth knowledge of competitive marketplace and trends in Retail Investments Product offerings In-depth knowledge of Bank products, services, organization and Banking Group interrelationships Ability to take in knowledge and resolve a magnitude of diverse, complex and ambiguous issues Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Management Support Coordinator, Clinical Programs Job ID 2024-118891 City Powell River Work Location qathet General Hospital Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 06 Min Hourly CAD $34.68/Hr. Max Hourly CAD $49.85/Hr. Shift Times 0830-1630 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $34.68/Hr. - CAD $49.85/Hr. Job Summary Come work as a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Management Support Coordinator to join the Program Admin team. Apply today to join our team! As a Management Support Coordinator, Clinical Programs with Vancouver Coastal Health you will:Work closely with the management team to enhance the program’s administrative processes and optimize the human and financial resource utilization within the portfolio.Act as a delegate on behalf of the Manager coordinating the completion of processes and transactional activities related to human capital and financial resource management, and ensure consistent application of directives from Human Resources, Finance, or other organizational service areas.Coordinate employee onboarding and orientation, collaborate with Human Resources teams to develop and optimize staff scheduling, Occupational Health and Safety (OH&S) compliance, and prepare reports, analysis, and background information supporting the Manager with performance management and employee attendance.Conduct benchmarking analysis on human capital and financial resource utilization, patient/client care productive hours and workload activity.Prepare analysis and recommendation for the Manager and leadership team including human and financial resource metrics, such as overtime and vacancy rates, to drive informed decision-making.Act as a point of contact and liaise with Human Resources, Finance, Facilities, IMIT and other organizational partners to exchange information and represent the interests of the program.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Qualifications Education & ExperienceGraduation from a recognized diploma or degree program in business administration, health administration or a related field.Three (3) years recent, related experience in a complex health care environment with progressively more responsible experience in administration, information analysis and benchmarking, human resources or an equivalent combination of education, trainingand experience.Knowledge & AbilitiesDevelops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lensPractices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groupsDemonstrated negotiation and diplomacy skills combined with a knack for engaging andempowering interested parties.Familiarity with healthcare regulations, OH&S standards, and HR best practices.Exceptional organizational and administrative skills and experience with workforcemanagement software and HR information systems.Proficiency in HR and financial metrics analysis and reporting.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Sales Support Supervisor Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers Sports & Media is seeking a Sales Support Supervisor to manage the BC coordinator team.Overseeing the regional sales support staff across BC, the position will lead the team and develop a singular sales support solution for the Vancouver, Fraser Valley, Victoria, and Whistler/Squamish sales offices. The position will report directly to the GSM (Director) Rogers Media BC. What you will do: Manage a local/regional BC sales support staff Assist in day-to-day coordinator work and training when necessary, including but not limited to Salesforce, S4M, Wide Orbit, Operative etc. Streamline workflows and suggest priority areas Activate policies and procedures to be executed by all sales coordinators across the region Develop sales support staff through on-going development plans and regular performance reviews Assess coordinator skills and in-market demands and build a plan to ensure all coordinators can alleviate administrative requirements from the sales team Provide administrative assistance/executive assistance as needed to the BC Director of Sales and Market Sales Managers Liaise with all functional workgroups including but not limited to, BC&I, production/creative, traffic, credit/AR, Salesforce and digital teams Ongoing formalized and consistent team communication and coordination of work Regular formal meetings with coordinators Consistent communication to sales and management teams on any updates and requirements for the RSM Marketplace, Salesforce, order systems etc. Provoke thought leadership amongst the sales coordinators Assist in the retention and growth of advertising revenue across multiple media platforms including television, radio and digital and OOH Ensure the coordinator team is equipped to build professional, consistent, creative, and high-level PowerPoint Presentations Ensure the team is aligned on the processes regarding handling of all discrepancies/credit procedures and reporting of all to clients/account team Provide proficient and timely service to internal and external customers Oversee the management and updating of the client database Oversee and ensure the preparation of media kits and update sales materials as required Oversee or prepare weekly sales reports Respond to agency & client calls/requests Track and process invoices and expenses Other duties as required Operate within the Rogers Sports & Media sales guidelines and uphold Rogers values. Assist with event planning and ticket distribution What you will bring: Curiosity and drive for constant learning A keen eye for detail and the ability to anticipate needs Strong organizational skills with the ability to prioritize in a fast- paced sales environment. Creative problem solver Solid understanding of business professionalism and the ability to work in a collaborative team environment. Excellent communication and interpersonal skills. Self-motivator Self-sufficient, disciplined, enthusiastic, and a positive can-do attitude. High proficiency in MS Office - PowerPoint, Excel, Outlook Advanced usage required, ability to build high level sales decks in PowerPoint, macro creation and beyond in excel is a must Experience in Salesforce and S4M is required; Wide Orbit, and/or Operative a benefit. We will consider transferable skills to be an asset, so if you are missing any of the requirements you are encouraged to still apply as applicants will be measure based on a full range of skillsets Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 2440 Ash St (094), Vancouver, BC Travel Requirements: No Selection Posting Category/Function: Sales & Account Support Requisition ID: 278424At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Vancouver, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Support, Advertising, Database, Equity, Manager, Sales, Marketing, Technology, Finance, Management Apply now »

Home Support Supervisor (LPN) Job ID 2024-116037 City Vancouver Work Location Home Support Van - North Team Department Home Support Work Area Vancouver Three Bridges Home Worksite 71 - Vancouver Home Support Labour Agreement Nurses' Bargaining Association Union 204 - Nurses BCNU LPN (Community) Position Type Casual Job Status Casual FTE 0.00 Standard Hours / Week 0.01 Job Category Nursing Salary Grade L2 Min Hourly CAD $34.20/Hr. Max Hourly CAD $42.79/Hr. Shift Times Various Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $34.20/Hr. - CAD $42.79/Hr. Job Summary Come work as a Supervisor, Home Support with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for Licensed Practical Nurse with experience in a leadership capacity to join the Home Support team in Vancouver, BC as Home Support Supervisor. Apply today to join our team! As a Supervisor, Home Support at VCH you will make your impact by:Works in a team based environment in conjunction with the Program Manager and is charged with coordinating and evaluating the home support service including supervising the work activities of designated staff.Duties include:participation in the planning and coordination of services,assisting the Program Manager with administrative activities and optimal use of resources,developing, implementing and evaluating strategic plans, goals and objectives, coordinating staffing and scheduling activities,developing and instructing staff in the use of new protocols/procedures and equipment,preparing budget reports based on compiled financial and statistical records.Is knowledgeable of and adheres to the standards of practice and scope of practice as outlined by the the standards of practice of BCCNM for Licenced Practical Nurses. Qualifications Education & ExperienceGraduate of a recognized program for Licensed Practical Nurses.Current practicing registration as a Licensed Practical Nurse with the BC College of Nurses and Midwives (BCCNM).Three (3) years’ recent and related experience, including experience in a leadership capacity or an equivalent combination of education, training and experience.Valid BC Class 5 Drivers License. Local area travel requires the use of a personal vehicle.Knowledge, Skills & AbilitiesDemonstrated medication administration skills as outlined in the LPN Scope of Practice.Comprehensive knowledge of other health care disciplines and their role in client and family care.Demonstrated ability to provide leadership and coach team members to promote an efficient and effective team based environment.Demonstrated ability to analyze and resolve problems efficiently and be resourceful.Demonstrated ability to adjust communication to suit the recipient and/or situation within a complex community environment.Demonstrated ability to communicate effectively both orally and in writing with coworkers, physicians, other health care staff, clients and their families, one to one and in groups.Demonstrated ability to work independently and in collaboration/consultation with others.Demonstrated ability to work under pressure and maintain priorities.Demonstrated word processing and database skills and computer literacy to operate a computerized client and scheduling information system.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Position SummaryInterior Health is hiring a term-specific full-time Practice Support Coordinator. The end date of this position is approximately August 2024. Location: This position is flexible within the Interior Health region. What we offer: • An attractive remuneration package• Excellent career prospects • Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums • Extended Health & Dental coverage • Work-life balance • May be eligible to contribute to MPP, if previously enrolled within 30 daysSalary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. How will you create an impact: The Practice Support Coordinator (PSC) is responsible for providing a range of support at the primary care practice level by engaging physicians, their staff, and relevant coordinated care teams in collaborative quality improvement projects. As part of the Digital Health Primary Care Team, the PSC will collaborate with local Divisions of Family Practice (DoFP) and other community partners to support and enable the adoption, implementation, and measurable sustainment of practice improvements as it relates to digital health requirements to support Primary Care Networks (PCN) and the implementation of Urgent and Primary Care Centers (UPCC). The PSC focuses on providing quality improvement and practice support within Interior Health Clinics with the primary goals of improving both patient outcomes as well as the professional experience of physicians by promoting the appropriate use of the Electronic Medical Record (EMR). What will you work on:• Provides tailored support to physicians in their place of practice through the delivery of a combination of core PSC services: Practice Coaching, EMR Optimization and associated PCN workflow design and reporting requirements. • Under the guidance of the Project Manager, the Manager, Primary Health Care Systems and in partnership with the PCN Managers, the PSC will work to establishing collaborative and effective working relationships with DoFP. Attends DoFP Working Groups or Committees as requested by the PCN Managers and works collaboratively with in assessing and planning for the practice support needs of local Interior Health physicians, nurse practitioners (NP) and administrative staff.• Provides coaching and facilitation support to improve office efficiencies and clinical workflow efficiencies through the optimized use of Electronic Medical Records (EMRs) based on the individual needs of clinic practices. Identifies EMR and office workflow inefficiencies and recommends possible solutions or resources to improve efficiencies such as the use of templates, registries, and decision support tools.• Actively seeks to identify EMR Super Users who may provide leadership and engagement to their peers in quality improvement activities and EMR efficiencies.• Supports the identification of quality indicators including means of measurement and collection to demonstrate continuous improvement and contribute to community, regional, and provincial level evaluation. This will include the use of EMR dashboards, creation of patient registries, and other means of supporting a culture of physician/NP-driven, continuous quality improvement.• Assists in communication, improved integration, and coordination of services for EMR-based initiatives, and other provincial or regional system initiatives which impact physician practices and team based care communication.• Provides expertise, advice, and support to DoFP and/or other physician groups as requested to support the ongoing evolution of creating a culture of continuous and data-driven quality improvement throughout all of the initiatives as governed by the Primary Care Networks.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today! Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit). Qualfications Education, Training and Experience • A Bachelor's degree in Health Services, Health Information Management, Business Administration, or Psychology. • Five years of experience, including experience in leadership and the application of coaching techniques, project management, and quality improvement methodologies.• Or an equivalent combination of education, training, and experience. • Experience in project management business analysis, change management, LEAN management, and practice change management initiatives.• Experience in a healthcare role, clinical practice role, or an MOA/office manager role, particularly related to clinical workflow process using EMRs, is an asset.• A valid BC Driver's license.Skills and Abilities• Emotional self-awareness: recognizes own emotions and their effects.• Trustworthiness: maintains standards of honesty and integrity.• Conscientiousness: takes responsibility for personal performance.• Adaptability: flexible in handling change.• Achievement orientation: strives to improve or meet a standard of excellence.• Initiative: ready to act on opportunities.• Innovativeness: comfortable with and open to novel ideas and new information.• Organization awareness: aligns with the goals of the group or organization.• Service orientation: anticipates, recognizes, and meets customers’ needs.• Political awareness: able to read a group’s emotional currents and power relationships.• Leadership: inspires and guides groups and people.• Communication: sends clear and convincing messages.• Change catalyst: initiates or manages change.• Conflict management: negotiates and resolves disagreements.• Building bonds: nurtures instrumental relationships.• Teamwork and collaboration: creates a shared vision and synergy in teamwork.• The physical ability to perform the duties of the position.

Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Team Lead - Bilingual Support , you will be responsible for providing guidance, coaching and support to your team. In addition, you will be providing remote and on-site support and training to our clients that use our software both in English and French . This is a r emote work opportunity based out of Quebec (Montréal area preferred) and requires travel to customer sites in Canada, the US, or the Caribbean. This position will support mostly our Quebec based clients. Half of your work will be done from home, the other half you will be traveling to the dealership's site as part of the installation team. Job Requirements: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner. Logging and documenting all customer interactions within our ticketing system and escalating matters as required. Collaborating with other groups/departments to streamline service delivery. Identify opportunities to drive process improvements that positively impact the client's experience. Develop knowledge and understanding of our software and the supporting Infrastructure. Achieve program certification within your primary group within 6 months, and additional program certification/s within 18 months, up to PBS Certified Professional status. Maintaining a high level of punctuality as well as a consistent, reliable attendance standard. Achieving and exceeding KPI targets and other Metrics defined by the department. Available to travel as and when the need arises throughout the US and Canada. Keeping abreast of Software enhancements and new released, by attending Apogees and reviewing release notes. Assisting and training current as well as new staff members. Maintaining and contributing knowledge-based articles including informational articles, how-to's, troubleshooting guides and FAQs. Escalating Incidents, Problems, and Enhancement tickets to our development team. Ticket/ Queue Management - Reviewing and actioning outstanding tickets as required. Problem Management - Define, address, and manage the root cause of a problem, to help prevent further issues. Communicate and coach direct reports on daily performance and quality & quantity of work, behavior, punctuality, and attendance standards within the team. Analyze and evaluate KPI targets and other Metrics defined by the department, and use results for performance reviews, to help develop Analysts and improve team performance. Manage/coordinate client escalations and communications. Escalate client as well as staffing issues and concerns to the Program Manager. Collaborating with other team leads to ensure adequate staffing levels are scheduled and maintained. Commit to an ongoing personal development and cross-training as recommended by the Program Manager. Create a positive workplace culture. Qualifications: Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing. Strong Leadership and coaching abilities Strong time management & organization skills. Strong decision making and analytical abilities. Strong detail orientation. Excellent computer skills with a proficiency in Microsoft products including but not limited to Windows 10/11, Outlook, Excel, Word, Teams, etc. Ability to work independently and within a team environment. College Diploma. Must have Valid Drivers license. Previous customer service, helpdesk or dealership experience will be considered an asset. Over 3+ years of PBS experience, Dealership/Automotive or leadership experience within a customer support environment What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

•.Food counter attendants and food preparers-Greeting customers as they arrive and making them feel welcome;-Use a cash register to take customer orders, accept payment and give change;-Directing customers to their seats and answering questions about the menu, and making note of special requests, if required;-Communicating food and drink orders to the kitchen staff;-May also portion and wrap food or put it on plates for service to patrons and package take-out food;-May use manual and electric appliances to clean, including operating a dishwasher Often clear and clean tables, trays and chairs;•.Kitchen helpers-Prepared food items for cooking by washing, cutting and cleaning them;-Fetched items from inventory room;-Wash work tables, cupboards and appliances;-Wash and sanitize tools, knives, kitchen area, tables, and utensils;-Remove trash and clean kitchen garbage containers;-Unpack and store supplies in refrigerators, cupboards and other storage areas;-Sweep and mop floors, and perform other duties to assist cook and kitchen staff.•.Food service helpers-Clear and clean tables and trays in eating establishments;-Bring clean dishes, flatware and other items to serving areas and set tables;-Replenish condiments and other supplies at tables and in serving areas;-Remove dishes before and after courses;-Perform other duties such as scraping and stacking dishes, carrying linen to and from laundry area and running errands.•.Dishwashers-Wash dishes, glassware, flatware, pots and pans using dishwasher or by hand;-Place dishes in storage area;-Scour pots and pans and may clean and polish silverware.1.Educational level: Secondary-General Course (Diploma)2.Years of experience: No experience necessary, just willing to learn or On-the-job training provided3.Languages asked for: English or French4.Number of hours per week: 30 or 40 hours per week5.Job status: Permanent, Full time, Part-time (Morning, Day, Evening, Weekend)6.Job start date: As soon as possible

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You'll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC's brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our Sales and Marketing Operations team is client centric and strategises to distinctively position PwC's brand in the marketplace and facilitate long term revenue growth. As part of our team, you'll help with the team to report, maintain, and analyse data within customer relationship management systems.Meaningful work you'll be part of As a Sales Operations Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Support the development, implementation and tracking of Sector strategy and business plans, through preparation, analysis, reporting, logistics, facilitation and follow up • Preparation of the Sector sales budgets - yearly cycle with preparation required and ongoing planning and discussions running throughout the year • Deliver critical analysis and insights to the Sector Leaders around marketing activity, sales activity, market and competitive Intelligence, and customer/target Intelligence to help inform the Business plan and Strategy • Manage the monthly business cadence to deliver high quality and accurate pipeline and forecast management • Preparation and analysis of the monthly financial reports and opportunities including: identifying issues relating to profitability, and growth, and disseminate to the leadership group • Special project reporting required for the practice as needed • Support the adoption of Salesforce through training, education, and the continuous improvement of value added reporting and dashboards • Report during various meetings on targeting and sales funnel activity, including deep analysis of trends, issues, and opportunities; validate and ensure accuracy of Salesforce data with Opportunity leads. Serve as the conduit for best practices • Be a Salesforce advocate, providing input into policies and procedures as well as facilitation of training to Staff Experiences and skills you'll use to solve• Demonstrated sales business experience, preferably within a professional services environment • Experience in creating strategic plans • Experience in developing and executing sales strategies and plans with budget accountabilities and linkages to sales results • Ability to work and thrive in a fast-paced work environment • Knowledge of Salesforceand strong technical skills in MS Office and Google Suites • Strong ability to integrate new technological tools • Effective project management, organizational and administrative skills with a high level of attention to detail • Excellent planning, organizational and time management skills • Work well both independently and in a team environment • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more a bout us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

Application Deadline: 05/05/2024Address:201 Portage AvenueTerritory coverage: Manitoba and SaskatchewanUnder the direction of the Regional Sales Leader, the Regional Sales Manager role is responsible for providing leadership, delivery of sales support and initiatives to an assigned region of the retail distribution channel regarding Retail Investments products. The Regional Sales Manager is the ground-level sales support for Retail Investments in the Retail Channel and is accountable for ongoing sales effectiveness of Retail Investment products in the assigned region. Sales & Channel Support: Create and manage relationships with the assigned region of the retail Distribution Channel to ensure optimum representation of Retail Investments Products Provide ongoing sales support to the assigned region of the retail Distribution Channel Work with Retail Investments, Product Delivery Groups to establish requirements for sales tools, training and process development, to execute against the sales delivery strategy and customer positioning of the Retail Investments LOB Identify and provide product specific training when appropriate to sales force Provide sales support for Retail Investments National Sales Campaigns and Programs Work together with other functional groups in Retail Investments providing feedback and recommendations on the development of sales and support tools, growth and retention targets to build revenue and maximize sales Co-ordinates requirements across PCG and P&C channels for bringing new ideas for new products, service and process development to Director, National Sales Relationship/Channel Management: Optimize local market opportunities through effective interface and interaction between the Distribution Channel and other LOB and Divisional Groups Build and maintain industry relations within the region of the Distribution Channel as a foundation for sales at conferences and forums Act as the point person, representing Retail Investments at local market functions, soliciting feedback from the retail channel Act as the key contact for Retail Investments, in designated territory, working with Districts/Branches to address specific requirements and responding to local market situations (where applicable) Ensure a thorough understanding of competitor activities to identify potential opportunities and threats Assess impact of competitive environment and local industry relations and recommend actions to address and support Retail Investments profitability and LOB goals Understand and assess ongoing opportunities for National Sales Programs Sales & Service Delivery: Identify gaps, issues, and best practices by monitoring of Retail Investments sales and service (growth and retention) targets against District/Area/Branch plans Assist with monitoring the effectiveness of all Marketing initiatives providing appropriate recommendations, as required (acquisition campaigns, advertising, sponsorships, external partnerships, retention campaigns, etc.) Foster a sales culture of goal achievement and superior customer satisfaction Keep current with sales technology and tracking systems Contribute to Retail Investments objectives by actively engaging in the development of sales and service activities to achieve individual and team growth and retention targets Planning: Assist in developing tactical plans to meet annual growth and retention targets Prepare/update and implement annual territory business plan Contribute to the continuous improvement of processes and procedures by identifying potential gaps and providing input and recommendations on Product launches and initiatives Develop and organize travel plans and manage an assigned territorial budget, including the integration of reward and recognition items for best practice sales and behaviors among sales staff Attend weekly team conference call and submit weekly activities report to Regional Sales Leader Qualifications:Typically between 5 - 7 years of relevant experiences in Financial Planning or Branch Management and post-secondary degree in related field of study or an equivalent combination of education and experience.Completion of IFIC or CSC; asset to have PFP or CFP or CIM or FCSI or CFA In-depth knowledge of investment products and markets In-depth knowledge of sales strategies In-depth knowledge of competitive marketplace and trends in Retail Investments Product offerings In-depth knowledge of Bank products, services, organization and Banking Group interrelationships Ability to take in knowledge and resolve a magnitude of diverse, complex and ambiguous issues Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.