Overview of salaries statistics of the profession "Technical Sales Support in Canada"

DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1

DescriptionFortinet is looking for a Support Engineering Manager to join a high-performing product engineering team specialized in design and development of enterprise grade security products. They will work closely with infrastructure, security, operations and development teams to provide scalable self-service architecture and support for our customers, partners and employees. Job Responsibilities: • Establish the content, strategies, and persona for various support channel based automated solutions • Create client-facing deliverables with a specialized focus on user interaction and experience • Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions • Keep up with technology trends and innovations in your field(s) of practice • Provide operational support and troubleshooting for your team's products and services • Build and share technical expertise with your Agile team and other members of the organization • Provide first level supervision to a group of Level 2 support engineers, managing workload, response, resolution and quality. Scope initiatives accurately and prioritize work items appropriately • Monitor and manage support engineer queues and escalate issues as necessary • Perform routine case reviews and provide feedback • Improve productivity by highlighting deficiencies and recommending changes in methods, processes and tools • Monitor and manage operational and customer satisfaction metrics to meet organizational goals • Provide input to training and development planning and performance evaluations • Manage customer escalations; follow up with customer satisfaction surveys • Build and maintain strong relationships with operations, infrastructure, security and development Job Experience Required: • Practical experience with conversational AI vendors like: Google (Dialogflow) • Exceptionally strong English skills, both written and verbal • Mid-career level with 5+ years of support engineering or other relevant IT work experience • 2+ years of experience in customer facing support • 2+ years of experience in writing technical documentation / knowledge base articles • Strong understanding of TCP/IP, routing protocols, L2/L3 switches • Knowledge of virtualization platforms (VMware, KVM preferred) • Strong problem-solving and communication skills • Willingness to work in a highly collaborative environment • Solid understanding of IT security best practices • Experience designing, implementing, and supporting complex technical solutions • Solid understanding and significant experience with modern software development practices, tools, and hardware technologies • Self-starter with strong drive • JavaScript experience is preferred Educational Requirement: • Bachelor's degree in computer science, software engineering or related field, or an equivalent combination of training and experience is desirable. # LI-MIMI

DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do Under the daily direction of the Team Lead, this part time position will provide assistance to Store and Corporate Support Analysts in achieving phone SLAs. The associate will be required to perform follow up work for the Store and Corporate Support Analysts. Under the guidance of a Senior Analyst, the associate will also perform support work on electronic tickets submitted through Service Now and Voicemail. Specifically, you will: • Retail / Home Office Support: • Perform follow up work for Support Services Analyst which will include calling customers to confirm that the problem is resolved and/or sending out required parts to customers for problem resolution. • Assess and escalate electronic tickets submitted through Service Now to appropriate groups. • Log voicemail calls, create Service Now ticket, and perform basic troubleshooting before escalating to appropriate group. • Configure, deliver, and install PCs/Laptops to home office users. • Assist Team Lead in gathering metrics from Service Now system for SLA performance and reporting. (Service Now training will be provided). • Assist in documenting new standard operating procedures for the team. • Special Projects: • Participate in projects as they arise (i.e. new application / hardware rollouts). • Assist the command centre in managing and directing technicians during rollouts. Some of what you need • Hands-on experience with Staples Point of Sale systems and store operations. • Strong Customer Service skills. • Familiarity with Windows operating system (10, Windows 7). • Rudimentary PC troubleshooting and diagnostics. • Ability to work autonomously and think outside of the box. • Strong communication skills both written and verbal. • Must be able lift 30 lbs (size of PC / POS systems). • Able to work in tight spaces (electrical room / under desks). • Valid Ontario Driver's License. • May be required to travel to stores (less than 5% of time). • 6 months to 1 year of experience with working with computers. • High school graduate / equivalent. Some of what you will get • Associate discount • Learning & Development programs • And more... Additional Information • Combination of office and Work from home environment

DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Expert is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 2+ years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1

DescriptionFortinet is looking for a Technical Support Expert - Endpoint Solutions to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Expert is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products • FortiClient and Fortigate - collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions • Follow up on technical cases including proper escalation and management of the case until case closure • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • Experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning -- endpoints and networking. • Strong troubleshooting and problem solving skills • Previous call center experience, preferably supporting endpoints and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1

Group Description At Magna, we create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We’re the only mobility technology company and supplier with complete expertise across the entire vehicle. We are committed to quality and continuous improvement because our products impact millions of people every day. But we’re more than what we make. We are a group of entrepreneurial-minded people whose collective expertise gives us a competitive advantage. World Class Manufacturing is a journey and it’s our talented people who lead us on this journey. Role Summary We are seeking a highly skilled and motivated OneStream Support Analyst to join our team. The OneStream Support Analyst will be responsible for providing technical support and expertise for the implementation, maintenance, and enhancement of the OneStream platform. The ideal candidate should have a strong background in financial systems, excellent problem-solving skills, and a passion for delivering outstanding customer service. Key Responsibilities • Provide functional and/or technical support and troubleshooting assistance to end-users experiencing issues with the OneStream platform. • Respond promptly to customer inquiries via email, phone, or ticketing system, and ensure timely resolution of reported problems. • Conduct thorough root cause analysis of incidents and implement effective solutions to prevent recurrence. • Assist in the configuration, customization, and maintenance of the OneStream application, including user access, security settings, data integration, and system upgrades. • Create and maintain documentation related to system configurations, troubleshooting procedures, and user guides. • Conduct end-user training sessions and develop training materials to promote user adoption and maximize system utilization. • Stay up to date with the latest features, enhancements, and best practices in the OneStream platform. • Participate in system testing, including regression testing, to ensure the stability and reliability of the OneStream application. Key Qualifications/Requirements Previous experience as a support analyst or similar role, preferably with exposure to implementing enterprise systems or tools, and experience in supporting end users. Basic understanding of database concepts, SQL, and data integration techniques is desired. Familiarity with EPM software systems, such as OneStream, Oracle Hyperion, SAP BPC, IBM Cognos TM1, or similar tools. Understanding the basic concepts of these systems, including data movement, report generation, and system navigation, is desired. Basic understanding of data analysis concepts and the ability to perform basic data validation and reconciliation within various enterprise tools. This includes the ability to identify data discrepancies and ensure data accuracy. A customer-centric approach with a focus on providing satisfactory support and assistance to end-users. Patience, empathy, and the ability to handle user inquiries and concerns are important.. Experience of automotive industry is preferred. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Plastic Extrusion Technical Sales: Harvey 2584 We are a family-owned company that specializes in custom plastic extrusions.We deal primarily with other manufacturing businesses, to build and supply extruded plastic products to our clients.We are currently seeking a Technical Sales Rep who has previous working experience in this industry who will be able to drive our business forward in the development of new business opportunities, while maintaining existing customer relationships and account servicing. Key Accountabilities and Functions:Develop and maintain existing assigned accounts and respond professionally to customers inquires.Identify and capitalize on new business opportunities within existing account base.Identify, qualify, and develop new leads.Develop new accounts using inside and outside sales strategies.Develop quotes, bids and proposals in a timely and efficient manner using existing cost estimating software, policies, and procedures.Reports to sales Manager Skills and Qualifications:3-5 years minimum experience in B2B (Business to Business) sales with proven results.Technically inclined/able to understand technical applications and be conversant relative to clients' needs and requirements.Assist clients with technical, details and specifications to determine the optimal solution.Excellent interpersonal skills, outgoing personality, and willingness to engage with customers in person.Build, grow and maintain positive trust relationships with customers.Ability to effectively influence and negotiate.Strong organizational, time-management and multi-tasking skills.Strong interpersonal skills including the ability to communicate professionally both written and oral in a highly ethical manor.Self-motivated with a willingness to take on responsibilities and challenges.Research and develop an understanding of trends and new business opportunities.Able to interpret drawings.Communicate, and collaborate with other company departments to identify best value solutions to customer requests.Intermediate knowledge and use of Microsoft Office.Vehicle and willingness to travel, Western Canada, and Pacific Northwest US. Additional asset Qualifications:Experience within any of the following industries an asset: plastic industry, window & door, railings, building materials, construction, or related trade. This is a fulltime position.Salary of $75,000 plus per year depending on experience, plus bonus if targets are met.Compensation and Benefits are:Medical and Dental benefits, pension packageCar and gas allowance 

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of large new accounts ($60K - $500K) Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers Retain and grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver, and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application, and pricing to overcome client objections. Develop proposals and quotes based upon client needs, specifications, and product offerings. Full compliance with Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor's degree / College Diploma Work Experience: Minimum 4 years with proven record of accomplishment in attaining/exceeding account management and sales goals The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Ignition Tax is a team of full-stack developers, project managers, and technology trailblazers who pride themselves on creativity and innovation. Our Client Experience Support Analyst will be the first point of contact for Tax, Assurance and Audit business clients and users of KPMG Canada's leading compliance tool and other Ignition Tax technology products. As our Client Experience Ambassador, you're responsible for providing Tier 1 and Tier 2 guidance to customers on the transition of their business information to our products and services. This guidance will be conducted by product review, issue identification and assessment; one on one training; problem solution and resolution assistance via various channels. This is a 6 month contract role. What you will do Troubleshoot and resolve Tier 1 and 2 support issues by telephone, online and or emails; with documentation and escalation as required. Provide onboarding and ongoing support for Ignition Tax products and services. One on One training of firm proprietary software as required. Actively participate on various Customer Success and Ignition Tax initiatives as required. Liaise and collaborate with Ignition Tax support and extended IT teams to provide a unified client experience. Develop a solid understanding of Ignition Tax products and services to provide accurate information and support. Keep up to date with Ignition Tax product and services updates and new features. Identify progressive ways to support and reach our internal KPMG employees and external customers. Exercise change management mechanisms to build a strong community of proficient users of KPMG Canada's leading compliance tool and Ignition Tax products and services. What you bring to the role Strong verbal and written communication in English; excellent collaboration, relationship-building and interpersonal skills Passionate interest in client satisfaction and personalizing interactions to meet client needs and preferences. Previous support, virtual preferred and/or help desk experience (sales experience an asset). Aptitude for learning and adapting to new processes and technologies with ease. Ability to create and contribute to knowledge base articles to help clients find answers independently. Strong troubleshooting/problem solving and analytical skills. Ability to proactively address potential issues in a timely manner. Ability to work effectively, both independently and as part of a diverse team. Flexibility to work, after hours when required. Proficient in Excel data mining and summary reporting. Strong knowledge of Microsoft 365, Teams. Power BI basic proficiency for data visualization is an asset. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

The Opportunity Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain, grow business relationships with Top accounts by proactively identifying opportunities and presenting innovative solutions, and overcoming obstacles with drive, passion and resilience. The Role Source and prospect new clients continually; conduct sales calls, including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. identify and build relationships with decision makers within existing accounts, creating an on-going relationship strategy, cultivating partnering relationships, and establishing Wajax as a trusted advisor. Strong aptitude for driving Key Account growth through engineered services. Review and provide input on target client opportunities while ensuring alignment with overall account strategy Forecast, deliver and adjust accounts to ensure success against contract terms. Coordinate with product experts to identify and capitalize on expansion and cross-selling opportunities within existing accounts. Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor product offerings, application and pricing in order to overcome client objections. Develop proposals and quotes based upon client needs, specifications and product offerings. Full compliance to Impact sales process and installed CRM tools (Salesforce) The Candidate Education: Bachelor Degree / College Diploma, Technical Engineering preferred Work Experience: Minimum 4 years with proven track record in attaining/exceeding account management and sales goals through the promotion of process equipment including mechanical equipment, instrumentation products, and process pumps. Knowledge: Leadership level industry experience and knowledge of broad industry sectors solutions such as mining, pulp and paper, and municipal markets. Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account. Wajax led e-learning, and product training through industry leading manufacturers. Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more. Recognition program where points are earned for merchandise or gift certificates, plus cash awards. Flexible work arrangements. Award-Winning Health and Wellness Program. By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview. As a condition of employment, final candidates will be subject to pre-screening. \\ Together we get more done.

Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what's truly important: making lives better with new ideas and the latest technology around the world. Why you'll love working for Siemens! Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems - Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused. Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2022, Canada's Top Employers for Young People 2024 and Greater Toronto's Top Employers 2022. What will you do? We are looking for an HVAC Technical Sales and Operations Manager to support our Value-Added Partner (VAP) Channel (Indirect Channel) and other Channels in our Siemens Building Products (BP) group. As a Technical Sales and Operations Manager your primary focus will be to provide technical product sales, and application expertise related to the Building Automation Product Line. You will be responsible for consulting, training, and supporting Siemens Value Added Partners (VAPs) providing expertise and leadership in the successful and profitable engineering, installation, and commissioning service of the Siemens Building Automation Products. Your contribution to the success of the Building Products Business Unit will be by focusing on onboarding new partners using Siemens HVAC Portfolio, TALON, Desigo Automation product lines, BP Systems (BACnet / LON): Tridium Niagara, Gamma, Desigo, Climatix and legacy products along with a detailed understanding and experience with day-to-day Partner operations and in-depth job understanding (i.e., project management, engineering, commissioning, etc.). You will also provide technical sales assistance during discussions with either customers, contractors or specifying engineers to promote Siemens or help close sales. You will report to the Business Unit Head. Onboarding all Automation VAP partners, teaming with the territory sales manager. Providing updates and trainings and developmentsto VAPs in the application of new and existing products Reviewing, pre-qualifying and assessing new potential VAPs Responsibility is primarily tactical/operational in nature but greatly drives the success of the strategy. Responsibilities include: Independently manage partners to achieve profitable growth and volume requirements Present, promote, and sell Automation solutions to existing and prospective partners Establish, develop, and maintain positive business and customer relationships Develop partnerships with existing customers to increase their share of wallet while prospecting new partners to increase market share and exceed sales targets Develop a proactive response to customer needs and business priorities utilizing Siemens resources and operating in a time-efficient and organized manner Define strategies and business plans to increase market growth across the account base to meet or exceed sales targets Monitor sales activity and conduct regular reviews with partners Become a trusted advisor to our partners by demonstrating strong industry and product knowledge Perform to plan. Set weekly, monthly, quarterly, and annual sales goals for overall sales, sales calls, product mix/segmentation, new prospects, training, and many other sales metrics. Develop and demonstrate a strong understanding of the customer's business. Identify where Siemens can add value through our technology and solutions. Penetrate new markets or accounts, identify, and develop relationships with the key decision makers, uncover new business opportunities, recommend differentiated solutions, negotiate, and win new customers. Identify opportunities for replacing competitive solutions with Siemens solutions, qualify the opportunities, progress, and close. Effectively leverage internal Siemens resources to maximize win rate. Represent Siemens with our customers in a responsive, professional, proactive, and ethical manner that reflects well on our company and core values Engage at multiple levels with target customers Coordinate customer-facing and internal efforts to produce winning value propositions and proposals that win new customers and achieve or exceed business goals. Leverage best-in-class sales methodology to maximize sales potential Strong emphasis on disciplined usage of our Customer Relationship Management Software (CRM) and accurate weekly forecasting, monthly pipeline reviews, and quarterly plan. Maintaining a funnel of vertical market prospects to add Siemens automation solutions and products, optimizing current market conditions. Assist in developing and rolling out programs for the 3rd party solution partner channel. What will you need to succeed? Bachelor's degree or equivalent experience with a concentration in engineering. 5+ years' experience required in field operations or engineering role working with Value Added Partners or distributors. 5+ years of technical experience preferred, preferably in a field office in the HVAC industry. Ability to travel. Preferred qualifications: 5+ years of AutoCAD experience a plus. Solid understanding of the HVAC industry. Experience in an HVAC training role a plus. Proven communication and presentation skills. Self-motivated teammate with the ability About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada's passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. #LI-HybridSiemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice available at www.siemens.ca.Siemens s'engage à créer un environnement diversifié et est fière d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi. Sur demande, Siemens Canada prendra des mesures d'accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.En transmettant des renseignements personnels à Siemens Canada limitée ou à ses sociétés affiliées, à ses fournisseurs de services ou à ses agents, vous nous autorisez à recueillir, à utiliser et à divulguer ces renseignements aux fins prévues dans notre Déclaration de protection de la confidentialité, que vous pouvez consulter au www.siemens.ca.Salary: . Date posted: 03/29/2024 02:48 PM

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Cybersecurity Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.Cloud Focus: These customers and products are our future even if they cannibalize our presentCloud Speed: Cloud products change much faster than on-premises products, so readiness requires a new mentalityCloud Ownership: We own the switches, the drives, the servers, and the service code – we should be able to fix anything that happensOne Microsoft: Support boundaries are (almost) obsolete in the cloud, so let’s not use them to negatively impact the Cloud ExperienceCloud Evangelism: The Cloud is new and can seem scary, so we need to encourage customer and engineers to adopt itThis role is flexible in that you can work up to 100% from home within the Vancouver area. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.   Individual Contributor

Job title: Technical Sales Support Professional - Traction TransformersWe're looking for talented individuals with the skills and vision to build better tomorrow. Join our acquisition team and work towards offering our Traction Transformers built with the latest technology in our state-of-the-art manufacturing facility.The Challenge• To Keep pace with the Market and competitionThe Candidate• You should be a graduate/Diploma in Electrical / Mechanical engineering• Excellent analytical skills • Communication Skills, Result and quality orientation, Customer orientation• Preferably having experience of Transformer industry segment• Experience of 5 to 10 years especially for Bidding in Traction Transformer Market.• Past experience of handling customers like CLW / RDSO / Indian RailwaysThis role is based at Mumbai, but occasionally you may have to travel for discussions and negotiations at customer's place.Salary: . Date posted: 03/31/2024 02:30 PM

Key Responsibilities An established International company in the Agribusiness space is seeking the right candidate to pro-actively develop markets in Ontario and surrounding States. The area manager reports to the group's Commercial Director, with whom he/she maintains periodic reporting and participates in the preparation of budgets and business plans for the area covered. The responsibilities of the Area Manager include: - Study, projecting and defining the technical solution for the client. - Presenting in detail the technical solution to the client, ready to adjust it just in time to realize a tailor-made project - Finalization of the negotiation with clients, reporting all the relevant information to both the export manager and the back office. - Managing current sales channels (direct customers, agents and dealers); - Develop and reorganize sales channels, with the goal of optimizing growth, profitability and service level; - Support the training and development processes of the dealer network, both commercially and technically; - Constant reporting of all the activities through CRM; - Carefully monitor of the competitive landscape, including their most relevant sales and commercial data, in order to be able to paint detailed scenario of the local market and define the best commercial strategy of the area together with the Export Manager. - Suggest the marketing strategy for the local area; - Identify and take part to the local exhibition and events and cooperates with marketing department to their organization. - Yearly definition of the sales forecast and KPI together with the export manager, that will be constantly monitored for their achievement. Skills and Requirements- Knowledge of market, customer and sales channel in agricultural production industry in Canada and North-eastUS.- 5-year experience in sales of technical solutions with medium complexity- Deep knowledge of the complete sales processes.- Bachelor degree in technical related field or equivalent- Fluent English, French will be welcomed- Excellent use of Microsoft suite and CRM- Basic knowledge of AutoCAD- Strong relationship skills- Tenacious, and highly self-motivated, with strong resilience- Available to extensive travel (at least 75% of the working time) - full clean driving licence

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We make real what matters. This is your role:We're looking for talented individuals with the skills and vision to build better tomorrow. Join our acquisition team and work towards offering our Transformers built with the latest technology in our state of the art manufacturing facility.The Challenge• To Keep pace with the Market and competitionThe Candidate• You should be a graduate/Diploma in Electrical / Mechanical engineering• Excellent analytical skills • Communication Skills, Result and quality orientation, Customer orientation• Preferably having experience of Transformer industry segment• Experience of 5 to 10 years especially for Tendering / Bidding in Export Market.This role is based at Mumbai, but occasionally you may have to travel for discussions and negotiations at customer's place. Qualification : Electrical Diploma / Degree .We don't need superheroes, just super minds:This role is based in "Kalwa", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/02/2024 03:14 PM

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.Boeing Digital Aviation Solutions (DAS) is currently looking for a Technical Sales Lead to join a dynamic enterprise software selling team for our global customer base in our Commercial Aviation group. This role will be based in Brisbane, Australia.As the Technical Sales Lead, you will work closely with Sales Directors and Service leads to grow account relationships and lifetime value. You will bring a breadth of knowledge about DAS IT architecture, cloud strategy, information security practices, integration approach and data privacy methods. You can clearly articulate how these practices enhance the value proposition of our products and services to prospective customers. Working alongside the Sales Directors and Services Leaders, you will play an integral role in driving the sales strategy, engaging with key stakeholders including customer CIOs, CTOs CISOs, and VPs in the IT department. Position Responsibilities: Collaborate with Sales Directors and Services Leads in a "team of three" to strengthen relationships and grow key accounts by setting account plans and strategies, pursuing opportunities, and marshalling the resources across the organization to carry out complex enterprise sales.Provides enterprise-level technical expertise throughout the sales cycle, and coordinates support when specific solution expertise or demo support is needed. May conduct high-level solution demonstrationsEstablish and maintain long term relationships with Customers IT departments, gaining insights into their IT policies and strategies.During sales campaigns, lead the technical discovery process with customer counterparts to understand system, security, data privacy, architecture, and integration requirements for implementation.Lead the technical aspects of the business case that will be included in the DAS proposal to address key issues raised by the customer technical leads.Define and execute the technical aspects of the solution transition plan after signed contact, shifting ongoing technical responsibility to DAS Delivery and Customer Success.Ensure full alignment with DAS enterprise architecture strategies, aligning customer commitments to solution implementations.Provide Voice of Customer (VoC) to the DAS architect group and software development leadership to ensure that customer IT requirements (IT architecture, cloud, information security, integration, data privacy, etc.) are being met by DAS offerings.Participate as directed in thought leadership and other C-level engagement and vision workshops.Participate in tradeshows and other company and industry events as directed.This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future. Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): 12+ years of experience with complex IT/technical customer facing work12+ years of enterprise architecture experience, including but not limited to cloud architecture, security, data privacy, integration, and deployment•5+ years of experience working with customers C-suite or VP levelComplex software integration experience (e.g. 24x7 day of operations solutions)Broad understanding of IT trends, emerging technologies and IT best practices.Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.Motivated self-starter who can work independently and has demonstrated ability to collaborate with stakeholders such as sales, success, product management, and senior leaders.Creative problem solving and experience with Value Based Selling.Excellent communication, storytelling, and presentation skillsExperience with CRM platforms and other third-party SaaS sales/mar-comm technology.Negotiation and closing skills Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher in a relevant field (e.g., engineering, business, technology).Knowledge of Boeing Digital Aviation portfolio and services.Commercial aviation experience within Flight and/or Tech OpTypical Education/Experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master and 12 or more years related work experience, 18 years related work experience, etc.) Relocation :Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.Export Control Requirements: Not an export control positionEqual Opportunity Employer:We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.Salary: . Date posted: 04/03/2024 03:56 PM

BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience troubleshooting and debugging technical systems- Experience in Unix- Experience scripting in modern program languages- Experience in software developmentDESCRIPTIONrekindle programNote : For more details on rekindle program, please visit - https://www.amazon.jobs/en/landing_pages/rekindleWe enable Amazon pay to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values with a strong customer focus and possess a healthy sense of urgency. We are a heavily data-driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. We believe in "Work Hard. Have Fun. Make History" value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. The team is filled with customer focused individuals that champion and support industry-leading payment gateway. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues.We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution.About your role This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of customers from around the world (startups to Fortune 500 corporations), and love variety, this job has it all in spades. Amazon Pay is a rapidly growing business within Amazon, and the Support team is changing its focus to allow it to scale with the business. Amazon Support Engineers are responsible for improving our customers' experience with our products, through advanced troubleshooting and helping our global team of engineers solve our more difficult problems. You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Amazon pay. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms. We'd love it if you bring in a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to improve customer experience. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability. Amazon pay support engineering team is a rapidly growing group within the organization. We are in the process of building our teams, tools, and systems as part of our mission to build the best services in the world. This is a truly exciting team to join.We are open to hiring candidates to work out of one of the following locations:Bangalore, KA, INDPREFERRED QUALIFICATIONS- Knowledge of web services, distributed systems, and web application development- Experience troubleshooting & maintaining hardware & software RAID- Experience with REST web services, XML, JSONSalary: . Date posted: 04/06/2024 09:31 AM

At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world's energy systems. Their spirit fuels our mission.Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you?We make real what matters. This is your role:As a Engineering specialist for EHV and HV AIS circuit breakers.Responsible for preparing project contract documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings / customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.Knowledge of Project management tool, Auto CAD and SAP.You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.We don't need superheroes, just super mindsThis role is based in "Aurangabad", where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.Salary: . Date posted: 04/05/2024 08:14 PM

As a Engineering specialist, design control philosophy and wiring schematics for EHV and HV AIS circuit breakers.Responsible for preparing engineering documents, discussions with customers regarding open points and arrange drawing approvals by conducting meetings customer visits to customers like PGCIL, NTPC and other major utilities.Take hand over from Sales/Order Acquisition team and understand all documents and specifications to provide engineering documents in line with agreed technical parameters.Checking and maintaining/configurating SAP BOM for all Circuit Breaker and spare orders.Spares and internal order booking/customer complaints booking in SAP and maintaining bill of material.Understanding non-standard requirements and circulating correct information of the drawings through manufacturing instructions.Engage with internal stake-holders to clear all engineering documents, Bill of materials, SAP codes etc.• You should be a graduate/post graduate in Electrical engineering, have sufficient product knowledge and 3 to 5 years of industry experience.• You should have Strong strategic planning, negotiation, customer intimacy, organizational skills, proactiveness, strong decision making, ownership mindset and soft skills.• Excellent analytical and problem-solving skills with the ability to manage multiple disciplines simultaneously.• Knowledge of Auto CAD, E-Plan, CAD Worx E&I and SAP.• You've good knowledge of High Voltage Circuit breaker of Air Insulated Substations.This role is based at Aurangabad (Maharashtra)Salary: . Date posted: 04/05/2024 08:14 PM