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Customer Service Representative
BMO, Kelowna, BC
Application Deadline: 05/03/2024Address: 1875 Dilworth DriveJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).Compensation and Benefits:$33,850.00 - $44,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Project Manager - HRIS
Swim Recruiting,
6-month contract Project Manager role focused on the HRIS workstream of a global enterprise organization.6-month contract PM role with a high-profile programVery engaged stakeholder groupGlobal enterprise organization with full remote work.What & Why: Our client has made a major shift in how they deliver people solutions to their workforce and as such are looking to add a project manager to their team. You will work closely with business stakeholders and technology teams to create and manage projects that solve internal business problems and bring experiences to life for teammates. You will work closely with business stakeholders and Technology teams to ensure project plans are in place and managed. You should have experience budgeting your projects and speaking to that budget on a periodic basis as well as hold the ability to drive stakeholder engagement. This role will plan, manage, monitor, and close/handover to operations for large projects with complex scope, multiple work streams and interdependencies You are organized, curious, great at facilitation and know how to get the right people involved at any given time to solve problems.Who: This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have full remote on-boarding capability, however this role can be fully remote if you would prefer, but you will have to work in PST hours.You:You will bring the following education, skills and experience to the role:3+ years of project management/industry work experienceExperience working with HRIS technology transformation projectsFamiliarity with IT SDLC processes (waterfall and agile) and compliance requirements such as PCI & SOXAbility to manage project budgets including capital and expense costsPMP and or Scrum certification considered an assetExperience working with various digital human resources system architectures (preference for those with specifically Workday, Avature, and Dayforce WFM)PMP and or Scrum certification considered an assetNext Steps:If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Senior Product Manager - Personal Lending Channel Effectiveness
BMO, Toronto, ON
Application Deadline: 04/06/2024Address:33 Dundas Street WestDescriptionAs the senior Product Manager, you will be responsible for developing and managing unsecured lending channel strategies within Personal Lending. You will lead initiatives, make key product decisions and drive a digital first approach for unsecured lending products. Key focus areas of the role include acquisition channel effectiveness and design, strategy development, customer solutions, compliance, innovation through continuous improvement and risk management. You will also be responsible for maximizing market share and share of wallet growth, while minimizing losses and attrition.The role involves researching on industry capabilities and implementing digital sales and marketing strategies with P&L (profit and loss) accountability to enable the Banks sales channels to effectively sell, fulfill and service new and existing customers or portfolio of banking products and improve the customer experience. The individual carries out analysis on digital penetration, forecasting, monitoring products, pricing, and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting.This role is part of the core Personal Lending management team, requires strong senior leadership communication / presentation skills, and is responsible for fostering a growth-oriented culture and driving cross-functional initiatives with key stakeholders (e.g. Digital teams, Branch and Call Centre engagement, Risk, Marketing, Analytics).This role will report to the Director of Personal Lending Acquisition. It has three primary areas of accountability which are described in more detail below.Key AccountabilitiesManagement & LeadershipMakes strategy and new initiative recommendations to senior leaders on the businesses digital journey and new initiatives, based on an in-depth understanding of the business/groupEnsure the timely implementation of initiatives and programs by aligning approach, establishing goals & milestones, and effectively managing people to get to the finish lineDevelop business cases for new initiatives and prioritize potential ideas for highest impact against targets, including business performance and customer focused solutions.Apply industry knowledge, internal and external client context and history as a key lens to inform channel effectiveness decisions. Combine business logic, rigorous analysis, and strategic perspective to improve BMO's digital roadmap and reachLeads project teams and coordinates end to end program implementation.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Product Management & DevelopmentDrive profitability, portfolio growth, and service levels by developing and managing comprehensive digital first strategies (Acquisition & Portfolio) for our suite of unsecured lending products and relevant campaigns/channels Design, implement and manage profitable new product features, campaigns and initiatives to meet customer, business, sales force and market needs. Oversees the development of digital solutions to support unsecured lending product sales and service.Develop extensive product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and provide advice and recommendations for improvement. Provides recommendations on product lifecycle.Monitor operations to ensure product systems are maintained and continuously improved. As appropriate, enhance the product delivery system infrastructure, including improvement of existing product systems, processes and documentation in support of product introductions, changes/ enhancements and operations, in order to meet customer needs and facilitate ease of sales, fulfillment and servicing.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment.Conduct regular analytics on product related metrics, including, but not limited to, digital penetration, channel approval rates, lead and cue action rate, revenue, balance and market share, etc. Work with product analytics and customer insights teams to provide analysis and recommendations on channel effectiveness.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Identifies emerging issues and trends to inform decision-making. Conducts independent analysis and assessment to resolve issues.Governance and Risk ManagementProactively explore existing and potential risks and sources of risk, taking specific actions to more accurately and effectively identify and manage various forms of risk, escalating probable issues of materiality to the Director. Develop new analytical approaches and strategies to identify, measure, mitigate and manage product level risk and collaborate effectively with process simplification & technology on operational risk.Lead compliance activities specific to portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level.Develop and manage the governance and compliance oversight framework for the Product function to support executive attestations and accountabilities.Acts as a subject matter expert on relevant regulations and policies.Work effectively across corporate functions including finance, marketing, product management, operations, sales and to design and implement new or enhance existing pricing processes, systems and tools. Knowledge & Skills SkillsProduct Management (In-depth)Building business cases and financial understanding - in-depthAnalytical Thinking and ability to work in "white space" - (In-depth)Data driven decision making - In-depth / Expert.Risk Management (In-depth)Verbal & written communication skills, presentation - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.KnowledgeTypically 7+ years of relevant financial services experience with at least 3+ years of product management experienceProduct management specific to Unsecured Personal Lending or Credit Cards would be an assetProduct fundamentals including understanding product design and how the product works (policies and procedures), knowledge of delivery infrastructure systems and underlying product interdependencies.In-depth risk management associated with new and existing product development and management.Strong knowledge of banking product management and associated industry and regulatory requirements.EducationMinimum University Undergraduate degree preferably in Business, Economics, Math, or EngineeringGrade:8Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Marketing Manager, Lifecycle, Digital Investing
BMO, Toronto, ON
Application Deadline: 04/04/2024Address:100 King Street WestThe Online Investing Lifecycle Marketing team is responsible for driving profitable customer growth strategies for online investing customers to help the bank achieve its financial objectives. The team is accountable for creating, deepening and retaining client relationships from point of acquisition, increasing customer loyalty & engagement through digital channels (email and in-platform communications). These strategies may include both short-term tactical changes, as well as longer-term transformational changes. The Marketing Manager will provide advice and support the marketing objectives of the BMO Investorline (BIL) Lifecycle Marketing team. This includes creating, developing, and executing complete marketing strategies, including, and is not limited to, new client onboarding, digital investing product cross sell, customer engagement, share of wallet and retention programs - all of which align to the overarching digital investing fiscal plan. In addition, regular review of campaign performance, producing insights that are actionable for the next iteration of such campaigns. Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Will help develop strategies for Self Directed marketing campaigns, ensuring they are on brand and support overall organizational strategy to improve net customer growth by reducing attrition.Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies opportunity and new strategies to drive customer growth for BIL products.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues. Project Management & Execution 40%, Relationship Management 30%, Change Innovation & Efficiencies 20%.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing, advertising or communications related discipline.Knowledge and experience in financial services (preferred) but not mandatory. Experience in managing campaign intake requests, gathering necessary information, and ensuring partners have all the assets they need for successful execution. Ability to work effectively with designers, copywriters, data and other team members to execute successful campaigns. Attention to detail when reviewing campaigns, spotting potential errors (broken links, typos, etc.) before launch. Monitors and tracks performance and addresses any issues. Produces regular and ad-hoc reports to assess success of marketing campaigns. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Identifies emerging issues and trends to inform decision-making. Exercises judgment to identify, diagnose, and solve problems within given rules Technical proficiency gained through education and/or business experience.Verbal presentation & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills and organization skills - In-depth.Data driven decision making - In-depth.Entrepreneurial spirt and team based attitude - in-depthGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Revenue Management- Digital Programmatic and OOH
Rogers, Toronto, ON
Manager, Revenue Management- Digital Programmatic and OOH Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking to hire an experienced leader to be a part of our Rogers Media Team in a new role of Manager, Revenue Management- Digital Programmatic and OOH. Reporting to the Director of Planning & Inventory -(D)OOH, this role is responsible for maximizing revenue and yield across both direct and indirect programmatic sales and our digital OOH channels. Analytically minded and extremely detail-oriented, our ideal candidate has a passion for learning and intellectual curiosity that will lead them to ask questions beyond their given daily tasks.What you will be doing...Yield Management: Lead yield management efforts to optimize revenue across our network of websites, factoring in the impact of programmatic revenue across all platforms (display, video, audio) as well as our OOH assets both direct and programmatic across our billboard and place based networks. Optimization: Optimize demand across channels (i.e. open, private for digital and direct, open and private for DOOH), consistently refining tactics to maximize revenue. Develop strategies: Drive development of quantitative models necessary for evaluation and implementation of new strategies and product rollout backed by data. Technical leadership: Identify new technologies and system development methodologies, partnering with internal teams to integrate programmatic demand into holistic ad decisioning strategy Test pricing strategies: Conduct tests of pricing strategies to improve yield and grow overall revenue Reporting: Maintain, develop and enhance weekly/monthly/quarterly reports to the business on yield tracking, revenue reporting and other key monetization metrics for executives, sales and finance teams. Collaboration: Collaborate with ad operations, ad solutions, product, audience insights, partners, and tech to push the boundaries on programmatic ad product.Mange relationships with existing digital and DOOH SSP's and identify new partnerships that address areas of need. Build relationships with RSM partners- i.e. Allvision, Vertical Impression, etc. Set pricing: Work closely with Product and Sales teams to create packaging guidelines and rationalize profitability and pricing of new media products.In addition to refining and managing all existing programmatic floors. Troubleshoot issues: You will be expected to help troubleshoot issues that arise on a day to day basis within our programmatic ad stack. What you will bring... Degree or Diploma in Business, Statistics, Analysis. 5+ years digital advertising experience preferably in publisher side, with 2 years of managing programmatic channels. Preferred DOOH experience, but not mandatory. Expertise in the online advertising ecosystem; different ad technology stacks and vendors and how they fit into the digital advertising ecosystem. Hands-on experience working with ad networks, ad exchanges and/or demand side platforms preferred (Exchange, DSPs, SSPs, DMPs, Publisher Programmatic division). Consultative, data-driven approach towards delivering business results and process improvements. Strong media measurement and data analytics background. Ability to meet deadlines and provide superior customer service to external and internal clients. Ability to articulate thoughts and concepts fluidly. Exceptional communication skills, both internally and externally. Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Digital & Advertising & Analytics Requisition ID: 238110 #LI-AP1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Revenue Management, Advertising, Equity, Manager, Revenue, Finance, Marketing, Management
Product Owner, Digital Branch Sales
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestDevelops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications: Foundational level of proficiency: Marketing Analysis.Creative thinking. Intermediate level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Verbal & written communication skills.Collaboration & team skills.Analytical and problem solving skills.Influence skills.Data driven decision making. Advanced level of proficiency: Product Development.Typically between 5 - 7 years of relevant experience, and post-secondary degree in related field of study or an equivalent combination of education and experiencePrevious Branch or Private Wealth experience preferredProduct Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Deep knowledge and technical proficiency gained through extensive education and business experience.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Digital Product Owner
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:33 Dundas Street WestSupport for Open Banking and Innovation Are you interested in shaping the future of an industry?Are you also interested in leading an award winning internal innovation program? If this excites you, then keep reading!We are looking for a leader to support the design and delivery of customer digital experiences for a designated portfolio (Open Banking) reporting into the Director of Open Banking and Innovation. This person will ensure the customer is at the center of plans, designs and development that digitally enables customers. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.Establishes the go-to-market, pricing and positioning strategies.Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.Identifies and analyzes market trends to update and improve product usabilityEnsures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications: Intermediate level of proficiency: Marketing Analysis.Creative thinking. Advanced level of proficiency: Process Improvement and optimization.Business Strategy.Research and information synthesis.Business Operations.Financial & Risk Management.Product Management.Learning Agility.Customer centricity.Collaboration.Product Development.Product Value Proposition and Go-to-Market Assets Definition, Design and Development.Technology Business Requirements. Definition, Analysis and Mapping.Product Lifecycle Management (Using Agile Methodologies).Complex Problem Solving.Verbal & written communication skills.Analytical and problem solving skills.Influence skills.Collaboration & team skills; with a focus on cross-group collaboration.Able to manage ambiguity.Data driven decision making.Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experienceSeasoned professional with a combination of education, experience and industry knowledge.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Field Tech Manager
NTT DATA, Vancouver, BC
We are currently seeking aSenior Field Services Managerto join our team. This position will have the opportunity to work from home / remotely withinVancouver, BC. We are currently seeking aSenior Field Services Managerto join our team. This position will have the opportunity to work from home / remotely withinVancouver, BC.This position will work in collaboration with BC's Health Authorities. With our Health Authority partners, we are focused on delivering better outcomes for patients in BC, through the continuous improvement of services to clinical and healthcare support end users.Purpose of Position Provides direct supervision to a large team of technical support specialists Work is guided by operational and project objectives. Sets and communicates clear expectations for work outcomes and manages performance.Key Areas of Responsibilities Manages a larger field services team and/or a supplier relationship. Responsible for ensuring that SLAs are met in their area of responsibility. Manages the hiring process including evaluating potential candidates, interviewing, onboarding, training and offboardingManage team and individual goals and performance including performance coaching. Develop and mentor staff through open communication, training, and development opportunities. Works within general policies and management guidance, independently determining approach to managing daily operations. Ensures that team members are improving performance and service. Use information gathered at client and staff meetings to target areas of improvement. Receives feedback from the customers and reports it to the client delivery executive. Providing details regarding whether the clients' expectations have been met or not. Assists in escalation management of issues raised in the field. Supports leadership team in business process improvements.Qualifications Minimum 8-10 years' experience with desktop/software support & hardware (break/fix). Has managed a team consisting of 10+ team members. Minimum 5 years managerial/leadership experience.Practical knowledge of ITIL is required. ITIL v4.0 certification is preferred. A team player; someone comfortable working in a highly collaborative, team-oriented culture. Demonstrated strong leadership of personnel and of business objectives. Advanced verbal and written communication skills. Ability to prioritize work and operate under tight deadlines. Attentive to detail and ability to always follow-through to completionPhysical Requirements/Working Conditions Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Travel will be required as business dictates.Must have Driver's license and reliable personal transportationAbout NTT DATA Services NTT DATA BCU is an entity of NTT DATA Services, a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.NTT DATA BCU is an entity of NTT DATA Services, a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.Job Segment: Cloud, Information Technology, IT Manager, Consulting, Technical Support, Technology
Digital Product Manager
BMO, Toronto, ON
Application Deadline: 04/24/2024Address:250 Yonge StreetRole Mandate: The Digital Product Manager will support the design and delivery of digital experiences for a designated portfolio specific to the needs of commercial banking customers. They will aim to ensure the customer is at the center of plans, designs and development that digitally enables customers. Leverages customer insights to drive the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Provides product and process expertise to manage the business and people impacts of work. Works across functions, bringing together stakeholders to integrate technology across multiple channels, business groups, geographies and customer segments and ensure alignment with business goals.Role Responsibilities Include (but are not limited to):Develop and manage a multi-year vision, strategy, and roadmap for a designated portfolio by prioritizing customer feedback and data-driven insights; identifies emerging issues and trends to inform decision-makingMonitors and prioritizes issues related to customer experience, process performance and other key metrics for the portfolio; leads the resolution of issues where requiredMakes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Work in cross-functional teams to lead digital initiatives from conception to launch by clearly communicating business requirements, partnering with technology partners on the solution build, and supporting change management and preparing the right collateral for a successful product launchDeliver key initiatives in alignment with the roadmap, defining clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy.Help determine business priorities and best sequence for execution of business/group strategyAnalyze customer data and information to provide insights and recommendations to drive adoption, reduce friction or solve meaningful problems encountered by our customersMonitor and track customer experience, process performance and other metrics; addresses any issues and incorporate enhancements feedback into agile team's backlogOwn the requirements/user stories/product needs backlogs and prioritization process in an Agile operating modelBuild change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiativesApplies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Builds effective relationships with internal/external stakeholders including third party suppliers, and collaborates with internal and external stakeholders in order to deliver against business objectives.Broader work or accountabilities may be assigned as neededMust-Have Skills:Typically, between 5-7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experiencePassion for discovering emerging technologies and innovative approaches to solve complex and non-routine problems, including exploring AI applicationsExpertise in designing digital experiences for B2B customers (SMB / Mid-market / Corporate Customers) - especially in at least one of the following areas: onboarding, servicing (live / virtual agents), payment issuance and acceptance, account management etc.A high level of curiosity, comfort with ambiguity and willingness to challenge the status quoGo-getter spirit, strong sense of ownership and eager to get things doneA track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industryAbility to translate strategy, market trends, and customer needs into requirements and integrated, deployable feature sets.Knowledge of digital technology user interfaces, UX design practices, usability testing and digital analyticsExperience leading Agile teams and/or working in cross-functional teams.Nice to Have - Service Now ExperienceVerbal & written communication and presentation skills; ability to tell the art of the possible - In-depth / ExpertCollaboration & team skills; negotiating with tech and partner product teams to get things done - In-depth / ExpertAnalytical and problem-solving skills; creativity and ability to think outside the box - In-depth / ExpertData driven decision making; decisiveness over analysis paralysis - In-depth / ExpertGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
OOH/Digital Audio GTM Manager
Rogers, Toronto, ON
OOH/Digital Audio GTM Manager Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.We're looking for a Manager of Advertising Products to help lead the product and go-to-market strategy in the advanced advertising space. The successful candidate will help to implement strategy across our ad products, including video, audio and out of home. In this role, you will be a subject matter expert responsible for identifying business opportunities, evaluating various partnerships, and making key recommendations as we execute on the strategy and inform the vision in these critical areas of our advertising business. You will support the RSM sales teams in a client-facing capacity to achieve revenue KPIs against our advertising products. This is a unique opportunity to be at the centre of Rogers Sports & Media and Sportsnet's strategy to leverage our unique data sets for the purpose of further improving the advertising experience for marketers and customers. What you will do: Support RSM sales teams to communicate product advancements and sales opportunities to customers Act as Subject Matter Expert (SME) on audio and out of home products with the sales team and clients Execute Rogers' advertising go-to-market strategy across sales, including business development and product enhancement Provide knowledge/analysis of key metrics to identify, recommend and implement changes to enhance ad products Own the Audio and Out of Home (OOH) product roadmap in partnership with the operations and data team Solicit feedback from marketers and agencies on the evolution of the ad product set Operate as both an individual contributor and cross-functional leader to meet and exceed revenue growth objectives for the RSM advertising business What you will bring: A proven ability to effectively communicate product features, advantages, and benefits to both clients and sales teams An understanding of the advertising landscape in the Canadian market A demonstrated history of success in bringing a product to market A drive to continuously establish and improve process through gathering and incorporating feedback from stakeholders Proven success in product management or advertising sales roles An ability to navigate large organizations and optimize for speed Obsessed with winning and delighting our clients, viewers, and listeners Here's what you can expect in return: A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets A manager who deeply cares about your development and long-term career at Rogers A team that trusts and wants to win together Smart and accomplished colleagues who are focused on both the "what" and the "how" Your choice of hardware and software (iPhone or Android/Mac or PC etc.) Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 271128At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Advertising, Advertising Sales, Manager, Equity, Marketing, Sales, Management, Finance
Product Design Lead, AbeBooks Onsite Experience
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, AjaxDESCRIPTIONWe are looking for a seasoned Product Designer based in Victoria (preferred) or Vancouver to make AbeBooks a best-in-class destination for discovering used and collectible books.As the Product Design Lead, you'll be involved in all aspects of product development from brainstorming to diving into research and working with engineering, and product management. You will utilize a full range of skills including: wire framing, interaction design, prototyping, and visual design to bring these experiences to life. To succeed in this role, you must be an innovative self-starter and a strategic big-picture thinker. You'll champion best practices and processes needed to drive design-led, customer-obsessed solutions. The ideal candidate will be able to visualize an experience, articulate complex use-cases and drive the vision into design deliverables and artifacts. To succeed in this role, candidates must be able to work independently and deal with a high-level of ambiguity.Key job responsibilities- Assume ownership for the design of end-to-end product experiences and features.- Lead design through all phases of the product development lifecycle from discovery to launch.- Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.- Through research, identify opportunities and create experiences to solve our most challenging customer problems.- Create design frameworks, diagrams, user flows, wireframes and detailed visual mockups to communicate design strategies, while also diving deep with product and engineering to implement your vision.- Support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.- Provide coaching, feedback, and mentorship, with an emphasis on growing junior designers.- Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.- Present to design, tech, business and leadership.A day in the lifeAs the Product Design Lead, you'll work with a cross-functional team based in Victoria and Vancouver, inventing and iterating on end-to-end product experiences. You will have a leader who clears a path for you, and a team of peers to rely on for dialog and support. The UX Design team is passionate about their craft and relentlessly advocates for customers of all abilities. The team is looking for someone who can share our passion for books and create experiences for customers of all abilities.About the teamAbeBooks, an Amazon company, is a global online marketplace for books and collectibles, with hundreds of millions of new, used, rare and out-of-print books listed for sale by thousands of sellers.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CAN | Victoria, BC, CANPREFERRED QUALIFICATIONS- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflows- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Knowledge of design tools such as Balsamiq, Omnigraffle, Photoshop, Illustrator, Visio, and DreamweaverAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $90,500/year up to $151,100/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/02/2024 09:33 AM
Software Development Engineer, Digital Acceleration
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.Would you like to help us build a large-scale Software-As-A-Service (SAAS) solution for all subscription and membership businesses at Amazon? Are you excited about building distributed systems with really challenging mix of requirements on availability, latency and consistency? Are you someone who enjoys the challenge of figuring out scalable and reusable technical solutions in the context of business problems with ever-growing complexity? If the answers are yes, our team will offer you all of those opportunities, so please come talk to us!We build and run mission critical commerce systems that power all subscription and membership use cases at Amazon. We are responsible for managing all aspects of a subscription's and digital ordering lifecycle at scale and providing the right extensibility in our APIs and data model to support the rapidly growing customization needs by the businesses that we support, among which are some the biggest and most complex at Amazon such as Prime world-wide and Alexa smart home subscriptions.Key job responsibilitiesAs a Software Engineer, you will lead projects involving multiple teams in all aspects of the SDLC using an agile process. As the systems need to be built from the ground up, you will have an opportunity to make a long-lasting impact! To be successful in this position you will have a strong background in Algorithms, Data Structures, Java, and NoSQL. The ability to communicate clearly and concisely (both written and orally) and work well in a team are key competencies. You should be able to quickly adapt to new development environments, learn new systems, create reliable and maintainable code, and find creative and scalable solutions to difficult problems. Experience working with high-traffic, scalable services is a plus.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/04/2024 09:31 AM
Senior Software Development Engineer, Digital Acceleration
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering teamDESCRIPTIONAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.Would you like to help us build a large-scale Software-As-A-Service (SAAS) solution for all subscription and membership businesses at Amazon? Are you excited about building distributed systems with really challenging mix of requirements on availability, latency and consistency? Are you someone who enjoys the challenge of figuring out scalable and reusable technical solutions in the context of business problems with ever-growing complexity? If the answers are yes, our team will offer you all of those opportunities, so please apply!We build and run mission critical commerce systems that power all subscription and membership use cases at Amazon. We are responsible for managing all aspects of a subscription's and digital ordering lifecycle at scale and providing the right extensibility in our APIs and data model to support the rapidly growing customization needs by the businesses that we support, among which are some the biggest and most complex at Amazon such as Prime world-wide and Alexa smart home subscriptions.Key job responsibilitiesAs a Senior Engineer, you will lead projects involving multiple teams in all aspects of the SDLC using an agile process. As the systems need to be built from the ground up, you will have an opportunity to make a long-lasting impact! To be successful in this position, you will have a strong background in Algorithms, Data Structures, Java, and NoSQL. The ability to communicate clearly and concisely (both written and orally) and work well in a team are key competencies. You should be able to quickly adapt to new development environments, learn new systems, create reliable and maintainable code, and find creative and scalable solutions to difficult problems. Experience working with high-traffic, scalable services is a plus.A day in the lifeAs a Senior Engineer, you will be responsible for designing, developing, testing the tier-1 digital acceleration services, at the same time uphold the OE (operational excellence) bar. Candidates will need to think outside the box to quickly come up with innovative solutions to problems that are unique to Amazon. A successful candidate will have an established background in developing real time scalable systems, a strong technical ability, excellent deep dive and troubleshooting skills, great communication skills, and a motivation to achieve results in a fast paced environment. We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $150,700/year up to $251,700/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/04/2024 09:31 AM
Director, Digital Core Development (API, Digital & AWS Cloud)
BMO Financial Group, Toronto, ON
Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Technology This role is Hybrid (1-2 days per week in the office) Digital Core supports BMO's Digital-First vision by providing enterprise-scale solutions using cloud technology capabilities. As a central organization, Digital Core collaborates with groups across the bank such as Finance, Risk, AML, FCU, HR, Marketing, Wealth, Capital Markets, Personal and Business Banking, Global Asset Management, etc. on various cloud initiatives. We deliver hundreds of API(s) and power BMOs Digital Acceleration promoting cutting edge architectures, building and integrating service APIs, enabling digital platforms and process automation transformational initiatives every year to help our partners solve problems and make smarter data-driven decisions. Responsibilities Lead and manage a technology team to deliver enterprise-scale technology solution to solve complex business problems and create value Define and report on measurement criteria for business value; articulates value-add of own function, product or service Be a thought leader in API, Digital and Cloud technology. Act as a trusted advisor and subject matter expert for stakeholders Drive maturity, adoption and roadmap to create value for the organization and our customers Act as a change agent and challenge status quo. Encourage and support team effectiveness. Drive efficiency through automation and process engineering Lead by example and grow a high-performance team with winning culture. Foster and grow talents. Provide mentorship and coaching to less senior resources. Develop and maintain effective working relationship with internal and external stakeholders Manage multiple project executions in parallel, finances, resourcing plan and vendor relationships Stays abreast of industry technical and business trends through participation in professional association, practice communities and individual learning Qualifications & Experience Advanced degree in computer science, engineering, or a related technical field Experience in managing technology or engineering teams Experience in large-scale deployments, developing solutions using API, Digital and Cloud technologies and serverless architectures Experience in cloud-native software development methodologies and tools to support application development/deployment stages Strong presentation skills and the ability to articulate complex concepts to cross functional audiences Experience in using automation and innovation to drive quality and efficiency improvements Proficient experience in AWS core integration stacks, including but not limited API Gateway, AWS Lambda, AWS Step Functions, AWS DynamoDB, AWS API Gateway, AWS Serverless stack, AWS S3, AWS SNS and SQS, SSM, IAM; Dynatrace, Cloudwatch Cloud Formation, X-Ray etc Business knowledge and experience in Financial industry - Nice to have Exposure to Artificial Intelligence and Machine Learning Compensation and Benefits: $113,900.00 - $211,800.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Director, Digital Core Development (API, Digital & AWS Cloud)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestThis role is Hybrid (1-2 days per week in the office)Digital Core supports BMO's Digital-First vision by providing enterprise-scale solutions using cloud technology capabilities. As a central organization, Digital Core collaborates with groups across the bank such as Finance, Risk, AML, FCU, HR, Marketing, Wealth, Capital Markets, Personal and Business Banking, Global Asset Management, etc. on various cloud initiatives. We deliver hundreds of API(s) and power BMO's Digital Acceleration promoting cutting edge architectures, building and integrating service APIs, enabling digital platforms and process automation transformational initiatives every year to help our partners solve problems and make smarter data-driven decisions. ResponsibilitiesLead and manage a technology team to deliver enterprise-scale technology solution to solve complex business problems and create valueDefine and report on measurement criteria for business value; articulates value-add of own function, product or serviceBe a thought leader in API, Digital and Cloud technology. Act as a trusted advisor and subject matter expert for stakeholdersDrive maturity, adoption and roadmap to create value for the organization and our customersAct as a change agent and challenge status quo. Encourage and support team effectiveness. Drive efficiency through automation and process engineeringLead by example and grow a high-performance team with winning culture. Foster and grow talents. Provide mentorship and coaching to less senior resources.Develop and maintain effective working relationship with internal and external stakeholdersManage multiple project executions in parallel, finances, resourcing plan and vendor relationshipsStays abreast of industry technical and business trends through participation in professional association, practice communities and individual learningQualifications & ExperienceAdvanced degree in computer science, engineering, or a related technical fieldExperience in managing technology or engineering teamsExperience in large-scale deployments, developing solutions using API, Digital and Cloud technologies and serverless architecturesExperience in cloud-native software development methodologies and tools to support application development/deployment stagesStrong presentation skills and the ability to articulate complex concepts to cross functional audiencesExperience in using automation and innovation to drive quality and efficiency improvementsProficient experience in AWS core integration stacks, including but not limited API Gateway, AWS Lambda, AWS Step Functions, AWS DynamoDB, AWS API Gateway, AWS Serverless stack, AWS S3, AWS SNS and SQS, SSM, IAM; Dynatrace, Cloudwatch Cloud Formation, X-Ray etcBusiness knowledge and experience in Financial industry - Nice to haveExposure to Artificial Intelligence and Machine LearningGrade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Software Development Engineer, Digital Royalties & Payments, Digital Acceleration
Amazon, Vancouver, Any
BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languageDESCRIPTIONInterested in solving hard technical problems that have a direct impact on our business and customers? We are looking for a talented Software Development Engineer to join the Digital Royalties and Vendor Payments team. We are a part of the Digital Acceleration org that enables Digital businesses like Prime Video, Books, Music, Appstore, Audible and Games to launch new business lines and products. We are building next generation Royalties and Vendor Payment solutions that will enable Amazon Digital businesses to automate royalty calculation, payment and accounting processes while meeting regulatory requirements. This is a great opportunity to tackle some very interesting and complex architectural problems, innovate in the space and drive product direction. You will work with a team of passionate software engineers and will get an opportunity to learn from experienced technical leaders.A successful candidate will have an extensive background in building highly scalable, highly available services, strong technical skills, a motivation to achieve results in a fast paced environment, high creativity, and great analytical reasoning skills. If you enjoy cutting through ambiguity, creating strategic paths and obsessing over efficiency, write to us! We have just the right space for you to hit the ground running and fuel your growth!A day in the lifeIn this role, you will:- Work as a technical leader within the team, owning an important track in the new program- Independently define the architecture for an important track in the Next Gen financial automation program and will develop multiple new services- Influence the technical direction of other teams, both within the Digital Acceleration organization and in partner businesses- Work with state of the art technologies in the AWS, Big Data and Open Source spaces and sometimes even build your ownWe are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $114,800/year up to $191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/06/2024 09:29 AM
Sales Account Manager - CPG, Amazon Ads
Amazon, Toronto, Ontario
BASIC QUALIFICATIONS- 5+ years relevant experience in a client facing role including but not limited to sales, digital marketing, analytics, etc.- Proven track record of delivering results (including revenue targets) and significantly contributing to revenue growthDESCRIPTIONAmazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you're interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place.We're looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks.As a Sales Account Manager on our Consumer Packaged Goods business, you manage and deliver against complex advertiser goals and problems to drive revenue and exceed revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You'll not only dive deep into data to understand trends, but also communicate the "why" behind results and make actionable recommendations to internal and external stakeholders. Additionally, you'll be able to leverage Amazon's proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager's strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers. Key job responsibilities - Become a knowledgeable partner and leader on Amazon Advertising solutions - Deliver the highest level of sales and customer service to our clients. - Retain and up-sell/grow revenue from existing advertisers. - Develop annual media strategies for growth based on overall advertiser goals and objectives - Develop campaign strategies and audience engagement recommendations - Evaluate success metrics and drive campaign performance using data - Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy - Educate advertisers on performance metrics, insights, and how to drive greater results - Work cross-functionally with Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionWe are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS- Bachelors' degree in Economics, Marketing, Advertising, Statistics, Engineering or Business; MBA is a plus - 5+ years relevant experience in a client facing role including but not limited to sales, digital marketing, analytics etc.; CPG experience is a plus- Experience in omni-channel marketing, display, online video, streaming TV, and/or search marketing- Experience in analyzing data, creating new insights, and pitching compelling narratives to clients- Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes- Excellent organizational, relationship-building, and communication (written and verbal) skills- Programmatic strategy and implementation experience- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growthAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/08/2024 09:50 PM
Director, Global Asset Management Marketing
BMO Financial Group, Toronto, ON
Application Deadline: 04/26/2024 Address: 100 King Street West Job Family Group: Marketing Team Overview The Wealth Management Marketing team is responsible for helping the bank deliver on its strategy and achieve its ambitions through growing the Wealth Management business, establishing BMO as a power player in the global wealth management and asset management industries. Working collaboratively with partners, the team is accountable for developing & executing marketing strategies to: Acquire new clients & effectively onboard them driving early engagement; Deepen customer relationships in terms of wealth planning penetration, assets under management, share of wallet, retention; and Effectively promote product, service & experience innovations Mandate / Job Value Proposition The Director, Global Asset Management Marketing provides strategic marketing leadership, advice and delivery of marketing programs that supports the business objectives and growth of the Global Asset Management business. This includes the development of short and long-term marketing strategy and leading execution of tactics that will drive measurable results, with specific accountability for growing the assets under management held by clients across various investment products and channels. The Director develops and maintains a deep understanding of the Global Asset Management line of business and industry category to produce effective and integrated marketing solutions. This includes developing, recommending and executing marketing plans for initiatives that include customer marketing and communications, integrated sales, promotions & incentives, across the objectives of client acquisition, sales growth, and retention. In addition, the Director creates, develops and executes marketing plans/strategies that align to strategic objectives and are consistent with brand standards. They will also manage cross-functional relationships across other business groups to leverage opportunities and services, acting as a liaison between the business/group and internal marketing functions in order to fully leverage capabilities as well as ensure alignment with Enterprise priorities. Responsibilities Strategic leadership Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. Develops an expert understanding of business/group challenges. Conducts independent analysis and assessment to resolve strategic issues. Identifies emerging issues and trends to inform decision-making. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Helps determine business priorities and best sequence for execution of business/group strategy. Anticipates trends and responds by implementing appropriate changes. Performance management Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Monitors and tracks performance, and addresses any issues. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Designs and produces regular and ad-hoc reports, and dashboards. Relationship management Builds effective relationships with internal/external stakeholders and ensures alignment. Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives. Acts as the prime contact for internal/external stakeholder relationships, which may include regulators. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO. Marketing operational leadership Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Plans and controls unit operating expenses in accordance with forecasts. Leads the design, implementation and management of core business/group processes. Makes recommendations to leaders on financial management processes based on changing requirements, including budget allocation & impact measurement Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships and special events/conferences. Influences how teams/groups work together. Recommends measures to improve organizational effectiveness. Communicates abstract concepts in simple terms. Broader work or accountabilities may be assigned as needed. People Leadership Leads & manages a team of eleven (11) high-performing marketing professionals Develops talent through ongoing coaching, as well as development and career planning Provides clarity with respect to roles & responsibilities and strategic direction Ensures resources and tools are available for team to be successful Conducts performance management activities including objective setting and performance assessments Removes barriers impeding team and organizational success/progress Qualifications: Typically 10+ years of relevant experience and post-secondary degree in related field of study. MBA is preferred. Degree in business, marketing or communications. Expert knowledge of strategic planning and execution. Experience in marketing and communications within the financial industry. Experience working with a variety of marketing disciplines, including data-driven or direct marketing, digital marketing (with an emphasis on email marketing), customer relationship management programs, marketing analytics, advertising & creative development, media planning, and market research Strong working knowledge of marketing technologies, standards, and best practices, including but not limited to digital media, marketing automation, customer data platforms, website personalization & targeting tools, measurement & modeling solutions Experience in transformation management in a large enterprise, including change management, risk mitigation, and stakeholder engagement. Seasoned expert with extensive industry knowledge, especially in Wealth Management, with specific interest and knowledge in various investment vehicles and strategies would be beneficial. Expert knowledge of financial services, products and solutions, especially investment products Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration including sales teams - Expert. Able to manage ambiguity. Data driven decision making - Expert. Experienced people leader with track record of building and developing high-performing teams Compensation and Benefits: $103,500.00 - $192,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Onsite Medical Representative - Bolton, ON
Amazon, Bolton, Ontario
BASIC QUALIFICATIONS- High school or equivalent diploma- Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:- § Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators- § Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)- § Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF- A Bachelor's degree from an accredited academic institution in:- § Exercise Sciences- § Exercise Physiology- § Health Sciences- § Kinesiology- Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority.DESCRIPTIONThe Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: - Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated - Minimize the AA risk of injury through awareness, education and proactive engagement - Maintain all records of care provided to AAs - Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed - Manage the workers' compensation and return to work process for AAs with work related injuries - Provide daily activity logs and end of shift reports - Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits - Maintain a clean and orderly environment - Monitor and ensure appropriate medical supply inventory is maintained - Participate in special projects and ad hoc tasks as assigned - Willing to be trained to teach First Aid/CPR/AED certification classes - Work flexible shifts which could include days, nights, and/or weekends - Communicate effectively - Display professional behavior - Multitask and have exceptional time management skills - Work in and embrace an inclusive and diverse atmosphere - Follow direction, policy, and procedures as per Amazon and local regulation - Maintain composure in emergencies and lead emergency response at the siteWe are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Passion for promoting health and wellness- Experience coaching on body mechanics- Experience managing musculoskeletal disorders- Experience in ergonomics- Experience with federal and province specific regulations- Experience with Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 10:08 PM
Tech Lead- Digital (API Development)
Rogers, Brampton, ON
Tech Lead- Digital (API Development) Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking aTechnical Lead-Digitalsupporting our digital applications for the Rogers Business portfolio ensuring all solutions are delivered on time within budget and with good quality. Reporting to the Senior Manager, at the Rogers Park Brampton Campus, you will be accountable and responsible for providing cost effective and quality solutions to projects and initiatives for our business partners. What you will be doing... Demonstrate a deep knowledge of spring boot development. As part of Scrum team, propose, design, and assist in development of the digital applications. Work closely with the Developers and Tech Leads to develop and improve on code/data quality. Build and unit tests the solutionleveraging our automation tools. Optimize business processes defined for a customer by leveraging Industry solutions. Help to document the technical User Stories during Design and work closely to guide developers during Development and Testing Sprints. Work with Rogers Business Unit, Go to Market teams, ERM and IT teams to develop realistic IT solution and delivery schedule while clearly stating IT scope and deliverables. Engaging in estimationand leading task allocation for developers. Recommends and delivers solutions that enhances the overall user experience. Coordinates team efforts to resolve complex issues and conflicts and escalate wherever required. Document current and future state processes and develop technical specifications for projects and Enhancements. What you have 8+ years of Developmentexperience out of which2+ years of Tech Lead- Experience with digital front end and/or back-End technology. Strong knowledge in creating REST based web services. Strong knowledge of developing and designing Microservice on spring boot Experience with Javascript and Browser based implementations (at least basic to understand how local/session, cookies and Angular/React/Vue.js based state management work) Good understanding of front-end technologies such as, HTML 5, CSS and Bootstrap, Angular 8+, Contentful 3+years of experience with DevOps tools: Gradle, Jenkins, SonarQube Experience in Docker, OpenShift, Kubernetes, and/or other software containerization Hands-on working knowledge with Azure toolsets Previous exp in docu ment DB/NoSQL Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:8200 Dixie Rd (341), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307557 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Front End, Developer, Testing, User Experience, Equity, Technology, Finance