Overview of salaries statistics of the profession "Engagement Recruiter in Canada"

This position is exclusive to those who self-identify as First Nations, Inuit or Metis. The Region of Durham is committed to reconciliation, diversity, equity, and inclusion within its community and organization, and is inviting applications from Indigenous candidates with lived personal and professional experience and connection to local Indigenous Nations and communities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities.Reporting to the Executive Director, Strategic Initiatives, the Manager, Indigenous Relations will provide leadership and support to relationship building, engagement and the development of strong partnerships with on-territory First Nation communities, as well as urban Indigenous organizations to address internal change initiatives and community priorities. The Manager, Indigenous Relations will finalize and implement the Region's Indigenous Engagement Protocol and reconciliation actions and strategies. The Manager will:- Infuse Indigenous ways, energy and enthusiasm into the organization's focus on developing and strengthening Indigenous relations- Liaise effectively with Regional departments, external agencies, local Indigenous leaders and community representatives to develop and maintain reciprocal, respectful relationships, streamline information sharing, and build trust- Provide creative and strategic guidance on issues and partnerships, ensuring all necessary outreach and follow-up is conducted in a respectful manner- As a subject matter expert, model a culture of development and growth by working internally to support staff efforts and commitment toward reconciliation- Provide culturally responsive guidance and direction to the Executive Director, the Chief Administrative Officer, and other Regional staff on issues related to Indigenous relations, as needed- Work closely with the Region's Diversity, Equity and Inclusion division on priorities and actions aimed at removing barriers and advancing reconciliation- Embed an Indigenous lens into the planning, development, implementation and revision of relevant policies, processes, and strategies - Develop annual and interim workplans, performance reporting and budget status documents to support transparency, innovation, and service excellence- Plan, organize and deliver workshops, meetings, forums, and presentations to support Cultural Safety and Sensitivity, information sharing, and engagement- Manage consultants and specialists as required- Undertake high quality research to support evidence-based recommendations and decision making- Ensure Regional Council and staff are appropriately briefed by preparing briefing notes, speaking points and Council reports - Participate in the management of the Strategic Initiatives divisionIdeally, the successful applicant will possess:- Lived experience and knowledge of Indigenous histories, present-day issues, and knowledge systems is required, combined with experience in relationship building, project management, research, policy or program development - A deep understanding and an appreciation of the diversity and complexity of social, historical, political and economic factors that shape the experiences of Indigenous Peoples, particularly within the local geography- Progressively responsible experience working in Indigenous relations, including outreach, relationship building, political acuity and diplomacy- A highly collaborative and creative spirit with demonstrated capacity to build positive, trusting relationships- A university degree in Indigenous Studies, Public or Business Administration, Political, Social or Environmental Science or a related discipline- A graduate level degree in a related discipline or additional relevant training and certifications are considered assets- Detailed knowledge and understanding of complex ecosystems, including environmental sustainability, land use planning, equity, community safety and well-being, consultation, and associated frameworks and processes within Ontario's two-tiered system of local policy and regulatory environments- A natural curiosity that drives a deep commitment to continuous improvement and enhanced decision making- Strong leadership competencies, commitment to excellence, comfort with complexity and an ability to navigate and lead through change- Outstanding verbal and written communication skills, and an ability to interact professionally with a diverse group of staff, partners, elected officials, and community members- A commitment to diversity, equity, and inclusion, and reconciliation with the ability to coach and influence- Strong interest in acquiring knowledge of municipal business planning, budget processes and Regional Council reporting procedures- Proficiency with Microsoft Office software- Ability to work occasional evenings and weekends, as required- Ability to travel, on occasion, to promote and maintain positive relationships with community leaders, community members and other relevant organizations- Candidates who have similar experience, education, qualifications or related work experience equivalent to the education and other requirements are encouraged to apply as the needs of the organization continue to evolveManagement & Exempt Salary Grade 8- Salary: $114,453 to $143,066 per annum Conditions of EmploymentProof of education, qualifications and any other job bona fide requirements will be required prior to start date. External Application ProcessCome find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting. The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: [email protected] and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to [email protected] us on Twitter! www.twitter.com/regionofdurhamLike us on Facebook! www.facebook.com/regionofdurham

Application Deadline: 08/03/2024 Address: 302 Bay Street Job Family Group: Strategy & Change BMOs Corporate Strategy Team drives the development of Group (Personal & Commercial, Capital Markets, Wealth Management) and enterprise-wide strategies to enable leading engagement, loyalty, and growth. The Corporate Strategy Team is accountable for BMOs annual strategic process, as well as leading targeted projects/engagements to support strategic decisions that define the future of the bank. Are you passionate about developing strategy to drive change? Do you enjoy breaking down complex problems, designing actionable recommendations, and making them a reality? Make your mark by helping shape BMOs corporate strategy team. Please visit our Corporate Strategy and Enterprise Transformation website: https://jobs.bmo.com/CSET Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution. Works across BMO to deliver specific project/program business results in alignment with overall group goals. Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Leads the execution of strategic initiatives; assesses and adapts as needed to ensure quality of execution. Keeps stakeholders informed of messages, recommendations, decisions, process and progress. Leads implementation of strategic initiatives within group and across BMO by partnering with various internal & external stakeholders as required; complexity of initiatives may vary and usually involve multiple stakeholders across the enterprise. Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Leads change management activities, ensuring cross business/group coordination and logistical support for the implementation of change. Acts as a relationship manager on assigned projects/programs and ensures alignment to overall enterprise and group goals. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Participates in project/program design and provides advice & subject matter expertise to achieve required business results. Conducts analysis required to inform strategic recommendations and considers the big picture when assessing whether or not a course of action is advisable in terms of the group and enterprise goals. Collaborates with internal & external stakeholders to provide business context in the design, develop and implementation of programs & solutions. May network with industry contacts to gather and identify competitive insights and best practices. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Identifies enablers and key issues prior to and during implementation, raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Previous business and/or enterprise Corporate Strategy experience leading projects/initiatives to support the companys strategic decisions, strongly desired. Typically 2 or more years of corporate strategy or management consulting experience desired. Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $92,400.00 - $171,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 05/30/2024Address: VIRTUAL59 - HomeRes - ON - BMOJob Family Group:Customer Shared ServicesThe AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.We are looking for people who share our passion for helping people, who are curious and will dare to try new things, people who want to be part of a team, who communicate authentically, and who want to give back to the community. Helping our Collectors resolve issues and maximize their earning potential in the Program while driving engagement while providing exemplary customer service.Responsibilities:Help Collectors set new PINs, teach them how to navigate the website, assist with their concerns and sometimes just listen. Provide outstanding Customer Service.Interact with Collectors over the phone, chat or email and assist them with their needs. Offer support while connecting and engaging. Service incoming inquiries related to travel products, inquiries and reservations.Handle escalations and offer feedback while providing positive insights to our program.Answer Collectors' questions via chat, phone, and social media.Listen, ask questions and empathize with Collectors.Be knowledgeable about the AIR MILES® Reward Miles' merchandise and travel portfolio's such as entertainment, sports, leisure, and retail certificates, along with flights, cars, hotels, travel insurance and other travel services.Drive value for Collectors through insights and what you know about them to engage them further in the ProgramQualifications:Travel Agency experience as a Travel Agent is a Must Must have access to high speed internet with a minimum download speed 20 Mbps and a minimum upload speed 3 MbpsPing less than 100 ms (Your internet provider can confirm) Providers in your area must have a hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial up, Wireless, or Satellite internet service cannot be used) Fluent in written and spoken English.Previous work experience and/or education in the travel industry (preferred), along with experience interacting with customers in a various channels in a call center or customer service environment.Previous sales experience is an asset.Genuinely care about solving problems and providing exceptional Customer Service.Ability to listen, understand, engage and respond appropriately and professionally.Dependable, reliable, act with integrity and exercise discretion and good judgment Self-starter who takes initiative to learn new skills, solve problems, be resourceful and be adaptable to change.Willingness to be active participant in our coaching culture and demonstrating the ability to receive, provide and implement coaching feedback and have a "can do" attitude. Computer and web-savvy with the ability to navigate multiple software applications.Experience working in a Travel GDS system is an asset (Sabre preferred).Tico certification is an asset. Ability to work independently in a virtual environment where you work remotely with coworkers and leaders from the comfort of your home. Note: You must have flexibility to work throughout the hours of operation. Your shifts are subject to change and selected based on tenure and channel. The current Customer Care Operating hours are as follows (subject to change): Voice / Chat - English: Monday - Friday 8 am to 10 pm and Saturday 9 am to 6 pm.Voice / Chat - French: Monday - Friday 8 am to 7 pm and Saturday 9 am to 6 pm.Social Media Monday - Saturday 8 am to 10 pm. Eastern Standard Time Note: Upon completion of Ambassador, Customer Care training, which includes Customer Service training, Travel Sales training, and an opportunity to apply your new knowledge and skills, you will progress into the role of Senior Coordinator, Reservation Change. Compensation & Benefits: $ 37,050.00 - $ $49,725.00 The base salary represents BMO Financial Group's hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. Base salary is one component of BMO Financial Group's total compensation package for employees, which may include performance-based incentives, commissions or discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: Total Rewards .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Date Posted: 02/16/2024Req ID: 36024Faculty/Division: Temerty Faculty of MedicineDepartment: Office of Access and OutreachCampus: St. George (Downtown Toronto)Position Number: 00056029Description: About us:Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.Your opportunity:The Office of Access and Outreach creates pathways for future learners and communitieswho face systemic barriers to connect with Temerty Faculty of Medicine educational opportunities, with the goal of increasing representation in our academic programs. We do this by centering the communities we work with within the development and implementation process of our programs. To do this work, we need to build authentic, transparent, trauma-informed relationships with community. Our work also supports Recommendation Eight in the Temerty Faculty of Medicine EDI Action plan, to expand pathway, recruitment, and retention programming for learners and faculty members across all academic programs.As Special Projects Officer, you will play an integral role in the development of the Black Student Application Program (BSAP) and the Indigenous Student Application Program (ISAP) across Temerty Medicine. Superior planning and consultation skills will be essential for this new role, as you work towards developing pathway committees for Research and Health Sciences and Rehab Sciences, and leading the implementation of BSAP and ISAP pathways in close collaboration with community partners and internal stakeholders, including students, faculty and staff. You will also develop a framework with the intent of sharing wise practices across academic areas to maintain and reinforce a culture of excellence.Your responsibilities will include:Building and strengthening relationships with stakeholders and partners of strategic importanceAdvising on best practices and strategies for effective change managementDeveloping and implementing community engagement strategies and plansResearching, analyzing and recommending solutions to project challengesDeveloping, revising and operationalizing business processes that support unit activities and objectivesPreparing detailed data analysis to support decision making regarding important administrative policyEssential Qualifications:Bachelor's Degree or acceptable combination of equivalent experienceMinimum 5 years of experience advancing EDIIA projects and outreach programsProfessional experience in understanding of EDIIA issues in a higher education or a hospital environment, and proven experience navigating institutions to implement meaningful solutionsDemonstrated experience working with Indigenous, Black and equity-deserving populationsDemonstrated project management experience, including process development, implementation and evaluationExperience developing project plans, reports, and communications and community engagement plansExperiencing supporting committees and acting as an advisory resourceExperience leading workshops and seminars, and presenting to diverse audiencesAdvanced proficiency with MS Office 365, including MS Teams and video conferencing platformsSuperior communication, interpersonal, organizational and problem solving skillsStrong oral presentation and facilitation skillsCritical thinker with solid research and analytical skillsSelf-starter with proven experience managing multiple projects in a multi-stakeholder environmentAbility to analyze and synthesize information from multiple sources and provide recommendationsAbility to develop and maintain effective relationships with executive level stakeholdersEffective tact, discretion and good judgement in dealing with highly confidential and sensitive situationsTo be successful in this role you will be:ApproachableCommunicatorInsightfulOrganizedProblem solverResourceful This is a 2-year term position.Closing Date: 03/06/2024, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Term Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Dinuka PereraLived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Application Deadline: 04/04/2024Address:100 King Street WestThe Senior Manager, Initiatives Assessment and Approval Process (IAAP) - Operational Non-Financial Risk (ONFR) is accountable for re-envisioning, leading and building an enterprise framework which supports the end to end risk assessment and management of all new initiatives, products and services offered across BMO. This opportunity will allow you to present ideas, solutions and process improvement efficiencies to senior leaders within the organization while executing on these deliverables. In this capacity your ability to think strategically and critically, manage relationships in a consultative and influencing manner will be critical. If you thrive in an ever changing, evolving and challenging environment this could be your dream job and we would like to hear from you.This role is Hybrid (minimum 2-3 days per week in office @ First Canadian Place site, subject to change) Key Accountabilities Lead the Initiatives Assessment and Approval Process (IAAP) frameworkProvide thought leadership and strategic thinking in the evolution and development the existing governance supporting the banks COIAA (Control Over Initiative Assessment and Approval ) Directive and associated guidance surrounding the Initiatives Assessment and Approval Process (IAAP).The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups.Works with business/group and internal partners to ensure regulatory obligations are met and influences and negotiates across all groups within the bank with a direct or indirect impact to the IAAP to achieve business objectives.Act as the primary SME and contact person for all IAAP related guidance across the bank for both 1st and 2nd line teams across the enterprise.Advises business/group on implications of new regulatory developments and provide guidance on change management as applicable.Develop and lead training sessions across all groups on IAAP guidance on the current process and any changes related to framework changes, processes, systems, or regulatory requirements. The individual will be accountable for the annual assessment of the effectiveness of the program, methodology changes and program documentation updates as applicableRecommends and implements solutions based on analysis of issues and implications for effective management of IAAPsParticipate in any ROE assessments that are conducted on the IAAP or initiative implementation for potential change in risk parametersAssist in the development and maintenance of other related operational risk programsActs as the prime subject matter expert for internal/external stakeholders for the IAAPPromote an operational risk culture and create awareness of impacted risk programsMonitor, analyze, and communicate opportunities for operational risk management improvement, including recommending solutionsSupport and/or deliver change management Risk Knowledge and Program Management Support the end-to-end operational risk programs, frameworks and technology that ensure designated unit/cross unit compliance with internal and external guidelines, policies and regulations in collaboration with ONFR team and leadership.Interpret outcomes from the OROs and identify potential issues for appropriate executive and senior management decision-making.Performs monitoring and testing activities on the end to end IAAP process to ensure regulatory controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business/group.Report and escalate on instances of non-compliance with IAAP requirements across the enterprise.Contribute to knowledge repositories (e.g., libraries, documentation and support materials) ensuring completeness, accuracy, timeliness and security/integrity of information to support the advancement of risk management capability and proficiencySupport end users across the enterprise through GRCE or IAAP workflow challengesSupport the ONFR leadership as a SME and serve as a coordinator of contact points between external regulators and/or designated ORO groups, providing leadership, advice, guidance, consultation and direction in the area of expertise to executives and senior management to ensure operational risk management processes are in accordance with internal and external standards and guidelinesAdvise and counsel executives and senior management on risk exposures, programs and plansOversee and report on ONFR related exceptions, identify any systemic trends/gap analysis, opportunity for guidance enhancementsConducts and/or effectively challenges risk assessments for business/group and assists to identify more effective framework controls.Performs and/or effectively challenges monitoring and testing activities to ensure regulatory controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business/group.Identifies, assesses, effectively challenges and provides oversight on the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation.Elevates high profile issues/risk cases to OROs, ONFR leadership and business management for prompt resolution.Operates effectively within a high stress environment with constantly changing expectations and regulatory & audit scrutiny.Communicates the roles and importance of each of the three lines of defense, and proactively identifies regulatory risk.Influences how teams/groups work together.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Communicates abstract concepts in simple terms.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Anticipates trends and responds by implementing appropriate changes.Provides specialized consulting, analytical and technical support. Change Management In close engagement with the ONFR team, support the ONFR Change Management team by preparing change materials and communications related to the IAAP and associated projects and processes changed by this team. Conduct and facilitate multiple enterprise wide training sessions by jurisdiction, OG and skill set as appropriate.Represent the operational non-financial risk discipline during change impact analysis and assessment, technology and business requirements-gathering, business case development, solution development, review and sign-off, implementation planning and support, issue escalation and management, sustainment and change acceptance, leadership updates and recommendations, using advanced knowledge of operational risk function and processesSupport operational non-financial risk improvements and initiatives to provide context, information and analysis on proposed changes. Initiatives may include the development and implementation of new/ revised products, new systems or enhancements, new/ revised processes in support of internal efficiencies and industry regulatory changes General Accountabilities Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholdersAttracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Advises and influences senior leaders on managing regulatory risk associated related to business decisions and strategic initiatives.Develops an expert understanding of business/group challenges.May consult to or serve on various committeesExercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Promote communication of regulatory engagement standards and best practices Participate in industry groups to influence development of regulatory requirementsBroader work or accountabilities may be assigned as needed.Build and maintain relationships with industry contacts (internal and external), regulatory officials, and external consultants for the purpose of enhancing business effectiveness and efficienciesSupport the delivery of exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.Align individual performance goals to team and organizational goalsBroader work or accountabilities may be assigned as needed.Demonstrate behaviors that are consistent with "Being BMO" model and aligned with BMO values Qualifications: Undergraduate university degree, and Graduate degree or Professional Designation7+ years of relevant experience in financial services, experience in risk management, audit, compliance, governance and/or project management is preferred or in other industriesExpert knowledge of knowledge of business and regulatory environment.Knowledge and ability to interpret regulatory expectations (OSFI, OCC, FRB), address and incorporate processes, controls, and mechanisms to align frameworks with regulatory expectationsIn-depth/expert knowledge & experience with risk management frameworks, RCSAs; quality control/testing frameworks.Strong knowledge and understanding of key products and services, processes, controls and organizationInternal knowledge of the organization an advantageStrong understanding of operational risk concepts and related control frameworks and practicesAdvanced understanding of industry practices and risk reporting fundamentalsSolid understanding and knowledge of the business planning process, reporting cycles and requirements, protocols for sign-offs and information sharing, and key business metricsSolid understanding of system design, databases and business intelligence techniquesExpert ability to identify issues and implement controls for risk mitigation Skills: Leadership, organization, and planning abilityAdvanced written and oral communication skills, with the capability to present and articulate complex conceptsAdvanced report design and writing skills, with ability to create and organize varying forms of business information while developing it into cohesive, meaningful, professional reports and presentationsAdvanced stakeholder relationship management skillsAdvanced prioritization skillsStrong attention to detail and organizational skillsAdvanced planning skills (re finance, resource, strategy, business)Strong conflict management/ resolution skillsStrong teamwork skillsStrong logic and data integration skillsExpert analytical and problem-solving skillsExpert ability to manage ambiguityExcellent conceptual skills, with an ability to quickly understand concepts and translate them into meaningful information (incl presentation & communication skills to effectively execute change)Strong ability to influence others, with a focus on cross-group collaborationConsistent ability to produce exceptional quality output and manage competing deadlines, priorities, accountabilities and constraints.Ability of identify and effect appropriate risk governance and control mechanismsDevelops and maintains an effective internal control framework that defines the ways and methods governance is implemented, managed, and monitored in the designated business/group portfolio. The governance framework includes policies, guidelines and provides programs, practices and measures to promote transparency, accuracy, consistency across groups. Applies specialized knowledge of risk management, regulatory compliance and internal controls related to business processes and information.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Provides strategic input into business decisions as a trusted advisor.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Interprets new regulations and assesses impacts to the internal controls governance framework/program.Develops reports on the status of the governance program or framework components to various internal & external stakeholder audiences.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Measures the effectiveness of risk governance system and framework; recommends changes as required.Conducts independent analysis and assessment to resolve strategic issues.Leads the development and maintenance of the internal controls governance system and framework.Acts as the prime subject matter expert for internal/external stakeholders.Designs and produces regular and ad-hoc reports, and dashboards.Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Manages the review and sign-off process for relevant regulatory reporting.Leads and integrates the monitoring, measurement & reporting on the status of the internal controls governance framework/program to internal & external stakeholders.Leads the management of governance meetings and maintenance of governing body mandates, oversight and approval guidelines.May provide specialized support for other internal and external regulatory requirements.Provides input into the planning and implementation of ongoing operational programs in support of the model validation/risk framework.Leads in the design, implementation and management of core business/group processes.Develops governance and control-related solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on the implementation of the control framework, including effective challenge.Performs testing on design of controls as required e.g. observation, inspection, replication, recalculation to ensure risks are identified and controls are effective.Reviews processes and identifies opportunities for risk mitigation through proposing new controls or revising existing controls.Identifies where corrective actions are required and escalates per guidelines; ensures corrective action is taken as necessary.Coordinates and participates in the execution of oversight/governance activities including reporting; assessment of education & training needs, development/delivery of training; development and execution of regulatory administration processes & procedures; management of review/updates to policies, etc.Consults with stakeholders to improve consistency and transparency of control measurement/metrics and reporting.Assists with the interpretation of new or changing regulations and assessing impacts to the governance frameworks.Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/regulatory directives and guidance.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Analyzes data and information to provide insights and recommendations.Documents the internal control governance system, processes and framework to describe compliance requirements, activities, processes, roles & responsibilities.Develops tools, checklists and communications to address gaps, issues and new requirements.Monitors and tracks performance; addresses any issues.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Experience in risk management, audit, compliance, governance and/or project management is preferred.In-depth knowledge of business and regulatory environment.In-depth/expert knowledge & experience with risk policy frameworks; quality control/testing frameworks. e.g. SOX 404, COBIT and COSO frameworks.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/04/2024Address:100 King Street WestThe Online Investing Lifecycle Marketing team is responsible for driving profitable customer growth strategies for online investing customers to help the bank achieve its financial objectives. The team is accountable for creating, deepening and retaining client relationships from point of acquisition, increasing customer loyalty & engagement through digital channels (email and in-platform communications). These strategies may include both short-term tactical changes, as well as longer-term transformational changes. The Marketing Manager will provide advice and support the marketing objectives of the BMO Investorline (BIL) Lifecycle Marketing team. This includes creating, developing, and executing complete marketing strategies, including, and is not limited to, new client onboarding, digital investing product cross sell, customer engagement, share of wallet and retention programs - all of which align to the overarching digital investing fiscal plan. In addition, regular review of campaign performance, producing insights that are actionable for the next iteration of such campaigns. Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Will help develop strategies for Self Directed marketing campaigns, ensuring they are on brand and support overall organizational strategy to improve net customer growth by reducing attrition.Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies opportunity and new strategies to drive customer growth for BIL products.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues. Project Management & Execution 40%, Relationship Management 30%, Change Innovation & Efficiencies 20%.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing, advertising or communications related discipline.Knowledge and experience in financial services (preferred) but not mandatory. Experience in managing campaign intake requests, gathering necessary information, and ensuring partners have all the assets they need for successful execution. Ability to work effectively with designers, copywriters, data and other team members to execute successful campaigns. Attention to detail when reviewing campaigns, spotting potential errors (broken links, typos, etc.) before launch. Monitors and tracks performance and addresses any issues. Produces regular and ad-hoc reports to assess success of marketing campaigns. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Identifies emerging issues and trends to inform decision-making. Exercises judgment to identify, diagnose, and solve problems within given rules Technical proficiency gained through education and/or business experience.Verbal presentation & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills and organization skills - In-depth.Data driven decision making - In-depth.Entrepreneurial spirt and team based attitude - in-depthGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Status: Contract (up to 1 year)  Working Conditions: Hybrid Working Environment     Education Level: 4 year University Degree in social sciences, business, and/or human resources or a related field with relevant experienceLocation: Whitby, ONNumber of Position(s): 4Shifts(s): DaysTravel: Yes- 10%Deadline to Apply: February 20, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] OVERVIEWAs part of our Human Resources – Recruitment and Onboarding (R&O) team, you will be responsible for the hiring of full-time and temporary employees with a focus on the hiring manager and candidate experience.  The Recruiter engages talent to meet the organization's needs while ensuring processes and governance are followed. This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license.This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.KEY ACCOUNTABILITIES Support Business Leaders: Assist line clients; hiring managers with their talent requirements; build networks to source the best talent possible while ensuring that recruitment processes and best practices are followed; while all providing the best level of service and support to the business; ensuring the business is leveraging and aware of the support the R&O team can provide. Hiring Needs Assessment: Assist in defining hiring managers’ search requirements, the scope, and understanding of roles and responsibilities. Ensure service is delivered within a clear understanding of timelines and the support provided through the recruitment and candidate evaluation processes. Candidate Screening: Review and screen candidates; evaluations including resume screeningRecruitment Strategy & Approach: Establish recruiting and onboarding requirements by understanding organizational plans and objectives, reviewing job descriptions and consulting with hiring managers to ensure a clear understanding of recruitment needs and the effective sourcing strategy that will be taken. Equity & Diversity Recruitment: Support various diversity hiring initiatives to support further equity recruitment throughout the business; across all skills disciplines.  Business Change & Continuous Improvements: Help to drive changes to improve support to the business, extend our reach into the market, and help improve the way we work and the overall recruitment process. Industry Best Practices: Participate in appropriate networks and forums to maintain knowledge of leading practices in recruitment, contractor and talent attraction managementCompensation & Negotiations: Review internal compensation equity; help guide leaders on fair and equitable pay principles; negotiate the pay rate with talent and provide a clear understanding of OPGs employee value proposition and total compensation offering. Applicant Tracking System (ATS) utilization, Data and Metrics: Continuously utilize an applicant tracking system throughout the recruitment process; to ensure our R&O dashboard is accurate; effective for recruitment reporting and tracking. EDUCATION4 year university degree in social sciences, business, and/or human resources or a related field with relevant experienceQUALIFICATIONSAbility to work effectively and efficiently in a flexible hybrid office environmentExperience with managing service agreements, evaluating service delivery .Effective written and oral communication skills; ability to communicate with a wide audience clearly and concisely;Strong recruitment advisory capabilities, providing advice and counsel to hiring managers and candidates throughout the recruitment process. Strong interpersonal skills: the ability to develop and maintain strong working relationships across the business internally and externally with talent in the candidate market; act as an OPG representative and brand ambassador. Experience recruiting and working with equity deserving candidates; building a welcoming environment; demonstrating trust and support; supporting and providing candidates with necessary accommodations.  Excellent time management and organizational skills to effectively manage multiple conflicting priorities.A passion for building interest, meaningful connections, networks and active participation through the recruitment process. Possess strong influential leadership skills; ability to help train and motivate others; working with a small team of professionals and others across other areas of HR (HR Business Partners, Payroll, Talent, Compensation, etc.)Experience with ATS systems, specifically SAP SuccessFactors Previous experience recruiting for a wide variety of roles, not limited to (i.e. engineering, skilled trades, and corporate positions). Organized, possess a positive attitude with a proactive approach. Someone who takes the initiative and has a strong passion and desire to succeed. A quick learner who can quickly understand complex and technical information and provide recommendations for solutions and a path forward. A continuous learner who is forever curious seeks to innovate, challenge the status quo, and exceed expectations.Experience working in/for/on behalf of highly regulated industries such as energy, utilities, power, mining, or manufacturing. Experience recruiting for or on behalf of a unionized environment; understanding collective agreement recruitment protocols and processes. The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enoughInclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., February 20, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid.

Sr Analyst, Engagement Marketing Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.What You Will Do: • Develop base engagement campaigns and strategies to drive growth of Rogers Bank credit cards across Digital and Sales Assisted channels • Develop a strategic test-and-learn optimization plan, implementing best-in-class methodologies to achieve business and compliance objectives • Lead digital creative development with external agencies and internal brand teams to ensure messaging and tone are aligned to customer insights and personalization • Collect and leverage qualitative and quantitative learnings from across the larger organization to present new programs to key stakeholders for business case review • Work with Credit Risk, Product and Data Insights Teams to build out quarterly and annual plans that operate within the Bank's approved risk appetite • Maintain and update the marketing campaign calendar monthly including offers, channels, target audiences, forecasting and KPI management • Monitor, track, and report on campaign performance on a regular basis and provide recommendations to evolve future campaigns • Archive campaign assets, associated campaign development process steps for control and audit purposesWhat You Bring: • An insatiable need to blaze new trails • Bachelor's degree in business, marketing or equivalent, with 5+ years of progressive experience in the financial services industry • Experience designing lifecycle campaigns, working within an agile environment • Knowledge of key marketing, regulatory principles and best practices across all marketing channels and financial products • Strong brief writing skills and ability to articulate context, objectives, offers, and strategic recommendations • The ability to capture, read, and understand marketing performance data, and to distill disparate information into clear insights that will guide future decisions • Demonstrated ability to work effectively with cross functional partners and vendors through collaboration and open communication • A customer centric approach to marketing • Highly organized, detail-oriented, and able to multi-task within tight deadlines • Strong project management capabilities • Proficient in MS Excel, PowerPoint and PowerBIAs part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Marketing & Marketing Communication Requisition ID: 306223At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Channel Marketing, Compliance, Bank, Banking, Equity, Marketing, Legal, Finance

Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Senior Manager of Customer Onboarding reports to the Director, Customer Onboarding & Digital Adoption, and is part of the Everyday Banking Products & Onboarding team in Canadian Personal Banking. This role is responsible for development and management of early tenure customer journeys and cross-sell offers for retail customers.The Senior Manager develops and implements onboarding and early tenure cross-sell strategies to increase engagement, drive sales of BMO's banking products, and improve overall customer experience in the first six months of tenure with BMO.Given the rapid pace of change in consumer expectations, this individual will be responsible for keeping a close pulse of global best practices and determining how best to leverage these opportunities to BMO's advantage over the next few years. The individual will be responsible for establishing and managing the early lifecycle plan and leading the cross-functional, cross-business unit implementation of identified strategies and initiatives.The Senior Manager works in close collaboration with Marketing, Credit Risk, Analytics Centre of Excellence, Customer Experience & Workforce Effectiveness, Digital, and other Personal product teams.Key Accountabilities1. Early Tenure Onboarding Strategy• Proactively identify and prioritize opportunities to improve customer onboarding experience, increase engagement and grow BMO's share of wallet• Develop the overall strategy and roadmap to improve customer account opening, and achieve PPC & customer engagement targets• Establish priorities and drive the evolution of capabilities with key partners2. Onboarding Initiatives• Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change management• Monitor progress against project plans to ensure completion• Proactively solve issues and eliminate obstacles3. Journey Management• Develop, launch and manage customer onboarding journeys to drive product engagement, present timely & relevant cross-sell offers and drive early tenure growth• Measure & continuously optimize based on learnings 4. Risk Management• Drive actions to improve profitability through data-driven decisions• Manage risk, and support the evolution of policies, procedures, and controlsQualifications Experience and Knowledge• 5+ years of experience in retail banking, management consulting (internal or external), or similar fields• Strong experience in strategy development, project & risk managementSkills• Distinctive problem-solving skills and ability to think strategically• Robust analytical skills• Proven project management and change management skills• Highly developed relationship management skills• Strong verbal and written communicationGrade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Do you have experience leading change management in an agile environment? Are you familiar with the Talent Acquisition/Hiring HR function?This is an 11-month contract through end of March 2025. Remote work.Who – The Company:  A local Vancouver success story with global operations and an impeccable reputation is seeking a motivated and dynamic Agile Change Specialist.It’s a fast-paced, high energy and rewarding environment.What- The Role: Support the delivery of the product roadmap and quarterly plans to provide an elevated and truly global employee experience that is powered by DigitalContribute to agile change methodology and delivery governance within P&C DigitalSupport the Enabling Hiring Product with holistic change management strategiesUnderstand the design of the end-to-end current and future state journeys for stakeholder persona groups impacted by transitionCreate and iterate on cross-functional agile change plans to support Talent Acquisition product management and assess and propose learning strategies to support the global Talent Acquisition team.Collaborate and communicate effectively with global stakeholders to manage expectations and address concerns during transitions.Conduct change impact assessments and proactively address resistance to change.Identify change-related risks and opportunities, recommending mitigation steps to appropriate stakeholders.Develop and execute integrated change engagement, communication, and training plans.Craft strategic change communications as needed.Design and conduct assessments to evaluate readiness, adoption, and overall business outcomes.Who- the Candidate:  3-5 years of change management experience, ideally in an agile environment3-5 years creating and delivering against engagement, communications, and training plansFluency and experience delivering change in a Talent Acquisition context an advantageFluency with ADKAR or PROSCI methodologies and at least one major framework for how to scale change management for an agile environmentFluency in core agile values, mindset, methods, roles including Scrum, KanbanFlexibility and organizational skills to manage change across multiple epics, and independently prioritize and escalate issues when necessarySkilled in problem-solving and relationship management.Proven ability to meet tight deadlines with a sense of urgency.Expert communicator, verbal, written, negotiation and presentationFlexible, seamlessly transitioning between strategic and tactical perspectives.Demonstrated problem solving and relationship management experienceProven ability to meet deadlines and operating under tight time constraints with a strong sense of urgencyHow much: $70-71/hr + 4% vacation pay, if Incorporated, please discuss with SWIMWhere: VancouverWhen & How To Apply:  Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you are interested and already have a Recruiter at Swim, please reach out very soon.

Application Deadline: 04/29/2024Address:33 Dundas Street WestLoyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card . The brand perception , customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio . The Manager, BMO Rewards Program Customer Engagement & Lifecycle Managementis accountable in delivering the CRM strategies , planning and execution of key customer focused rewards program KPI's including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers , rewards program promotions, credit card offers and campaigns and NPS benchmarking . The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and executio n . This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPI's CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest resultsLeads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making.Responsible for reporting on channel specific KPIs such as web and email engagementDevelop rewards programs and campaigns based on customer segment, seasonal needs, and market trendsMaintain and evolves the Rewards Marketing and Promotions CalendarManage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects)Manage operations and marketing strategy to maximize efficiencies and increase customer value propositionLead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPI's Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance IndicatorsWork with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion.Rewards offer and promotional SME, sharing best practices and standards - including offer strategy, communication strategy, execution, and reportingWorking effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPI's KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations4-6 years Marketing, CRM or Rewards program management experienceP&L accountability and payments experience preferredMinimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferredSkills Strategic thinker who can develop and execute near-term and long-term strategies and roadmapsProven ability to build relationships with partners and colleagues across different business units and groupsProven ability to influence without authority and drive changeAble to think like a customer and design the right customer experienceProven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiativesExcellent business acumen and financial, analytic and business casing skillsVery strong communication skills (oral and written) with ability to frame and effectively communicate complex problemsExcellent problem-solving skillsTeam-oriented, collaborative and flexibleStrong time management and project management skillsRisk management capabilitiesGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

BASIC QUALIFICATIONS - Excellent oral and written communication skills in both Japanese and English language - Engineering, Computer Science, IT Degree or equivalent experience. - 3+ years' experience in engineering teams in high-paced operations environmentDESCRIPTIONABOUT US Amazon.com has built a reputation for excellence with most recent examples being named #5 most admired company in the US, #2 most innovative, and # 1 in Customer Service. Amazon's technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides technical support to a global list of customers that are building mission-critical applications on top of AWS services. Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a typical day, a / Engineer might thoughtfully work with customers to dive deep into the root cause of an issue, investigate why a metric is trending the wrong way or a deployment is failing, consult with a diverse range of engineers at Amazon and discuss radical new approaches to automate operational issues.ROLE DESCRIPTION The AWS Premium Support team is seeking an experienced Operations Manager based in Toronto to lead a team of 15-20 Support Engineers providing world-class support in Japanese language on all AWS offerings (http://aws.amazon.com/). Our customer facing engineers resolve customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and 3rd party integration issues. Support engineers also develop many of their own tools and interact heavily with their peers developing the offerings. Apart from working on a broad spectrum of technical issues, an AWS Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Our Engineers are also the "voice of the customer" and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role! A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills in Japanese language to help our diverse range of customers resolve their complex technical issues.Your role and responsibilities will include • Field technical support inquiries from customers. • Complete analysis and present periodic reviews of operational performance. • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning. • Make recommendations to customers about how new AWS offerings fit in their company architecture. • Champion and advocate for customer requirements within AWS (be their voice). • Work with some of the leading technologists around the world. • Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible. • The right person will be highly technical, analytical, and have experience managing technical teams. In addition, this person will have a record of driving projects to improve support-related processes and the technical support experience and be passionate about the growth and success of AWS customers. Strong verbal and written communication skills also a must.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn't necessary.We are open to hiring candidates to work out of one of the following locations:Toronto, ON, CANPREFERRED QUALIFICATIONS - Hands on Technical experience in Security technologies - Technical experience in AWS services - Innovative-thinking balanced with a strong customer and quality focus - MBA or equivalent experience. - Experience handling large enterprise technical customer escalations - Exceptional people leadership and engagement skills and demonstrated ability to inspire and motive a team of up to 14+ members - Project and program management experience in delivering key business outcomes • Strong record of driving projects to improve operations and support-related processes and the right technical support experience.- Experience working with large businesses and enterprises in a Japanese speaking environment. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/06/2024 09:33 AM

Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Loyalty programs are a major driver of customer engagement and credit card spend and are the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio. The Manager, BMO Rewards Program Customer Engagement & Lifecycle Management is accountable in delivering the CRM strategies, planning and execution of key customer focused rewards program KPIs including Lifecycle communication strategies that increase redemption, rewards browsing, optimize redemption mix and support for new cards and offers, rewards program promotions, credit card offers and campaigns and NPS benchmarking. The ideal candidate will have a passion for marketing, customer experience and rewards programs, will be an independent and creative thinker, a team player, action and solution oriented. The candidate should also have prior experience in marketing, campaign design and execution. This role reports into the Senior Manager, Rewards Loyalty Programs and has two major elements: 1) CRM strategy design and execution 2) Delivering on Engagement KPIs CRM Strategy Design & Execution Leverages data and insights to conceptualize and propose marketing program that drive the highest results Leads CRM marketing and communications strategies with a strong discipline on marketing measurement, analysis and data-driven decision making. Responsible for reporting on channel specific KPIs such as web and email engagement Develop rewards programs and campaigns based on customer segment, seasonal needs, and market trends Maintain and evolves the Rewards Marketing and Promotions Calendar Manage and facilitate program offers and campaigns, from ideation, build and production (including any issues/defects) Manage operations and marketing strategy to maximize efficiencies and increase customer value proposition Lead and assist the execution of customer-facing communications including email, website and print channels managing reputational risk & operational excellence Delivering on Engagement KPIs Responsible for leading key customer growth and engagement strategies (engagement & retention) to deepen customer relationships, define marketing materials and programs that achieve program Key Performance Indicators Work with internal and external partners on measurement objectives to ensure initiatives are set up so the objectives can be measured at completion. Rewards offer and promotional SME, sharing best practices and standards including offer strategy, communication strategy, execution, and reporting Working effectively and closely with rewards program vendors and credit card rewards partners in delivery of Engagement KPIs KNOWLEDGE AND SKILLS Knowledge & Experience Strong track record delivering results in ambiguous and challenging situations 4-6 years Marketing, CRM or Rewards program management experience P&L accountability and payments experience preferred Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred Skills Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps Proven ability to build relationships with partners and colleagues across different business units and groups Proven ability to influence without authority and drive change Able to think like a customer and design the right customer experience Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives Excellent business acumen and financial, analytic and business casing skills Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems Excellent problem-solving skills Team-oriented, collaborative and flexible Strong time management and project management skills Risk management capabilities Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Application Deadline: 04/26/2024Address:100 King Street WestTeam OverviewThe Wealth Management Marketing team is responsible for helping the bank deliver on its strategy and achieve its ambitions through growing the Wealth Management business, establishing BMO as a power player in the global wealth management and asset management industries.Working collaboratively with partners, the team is accountable for developing & executing marketing strategies to:Acquire new clients & effectively onboard them driving early engagement;Deepen customer relationships in terms of wealth planning penetration, assets under management, share of wallet, retention; andEffectively promote product, service & experience innovationsMandate / Job Value PropositionThe Director, Global Asset Management Marketing provides strategic marketing leadership, advice and delivery of marketing programs that supports the business objectives and growth of the Global Asset Management business . This includes the development of short and long-term marketing strategy and leading execution of tactics that will drive measurable results, with specific accountability for growing the assets under management held by clients across various investment products and channels.The Director develops and maintains a deep understanding of the Global Asset Management line of business and industry category to produce effective and integrated marketing solutions. This includes developing, recommending and executing marketing plans for initiatives that include customer marketing and communications, integrated sales, promotions & incentives, across the objectives of client acquisition, sales growth, and retention. In addition, the Director creates, develops and executes marketing plans/strategies that align to strategic objectives and are consistent with brand standards.They will also manage cross-functional relationships across other business groups to leverage opportunities and services, acting as a liaison between the business/group and internal marketing functions in order to fully leverage capabilities as well as ensure alignment with Enterprise priorities.ResponsibilitiesStrategic leadershipActs as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Develops an expert understanding of business/group challenges.Conducts independent analysis and assessment to resolve strategic issues.Identifies emerging issues and trends to inform decision-making.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Helps determine business priorities and best sequence for execution of business/group strategy.Anticipates trends and responds by implementing appropriate changes.Performance managementDefines business requirements for analytics & reporting to ensure data insights inform business decision making.Monitors and tracks performance, and addresses any issues.Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives.Designs and produces regular and ad-hoc reports, and dashboards.Relationship managementBuilds effective relationships with internal/external stakeholders and ensures alignment.Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Develops and maintains relationships with internal/external partners to include vendors and suppliers.Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.Marketing operational leadershipManages resources and leads the execution of strategic initiatives to deliver on business and financial goals.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Plans and controls unit operating expenses in accordance with forecasts.Leads the design, implementation and management of core business/group processes.Makes recommendations to leaders on financial management processes based on changing requirements, including budget allocation & impact measurement Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required.Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships and special events/conferences.Influences how teams/groups work together.Recommends measures to improve organizational effectiveness.Communicates abstract concepts in simple terms.Broader work or accountabilities may be assigned as needed.People Leadership Leads & manages a team of eleven (11) high-performing marketing professionals Develops talent through ongoing coaching, as well as development and career planning Provides clarity with respect to roles & responsibilities and strategic direction Ensures resources and tools are available for team to be successful Conducts performance management activities including objective setting and performance assessments Removes barriers impeding team and organizational success/progress Qualifications: Typically 10+ years of relevant experience and post-secondary degree in related field of study.MBA is preferred.Degree in business, marketing or communications.Expert knowledge of strategic planning and execution.Experience in marketing and communications within the financial industry. Experience working with a variety of marketing disciplines, including data-driven or direct marketing, digital marketing (with an emphasis on email marketing), customer relationship management programs, marketing analytics, advertising & creative development, media planning, and market research Strong working knowledge of marketing technologies, standards, and best practices, including but not limited to digital media, marketing automation, customer data platforms, website personalization & targeting tools, measurement & modeling solutions Experience in transformation management in a large enterprise, including change management, risk mitigation, and stakeholder engagement. Seasoned expert with extensive industry knowledge, especially in Wealth Management, with specific interest and knowledge in various investment vehicles and strategies would be beneficial. Expert knowledge of financial services, products and solutions , especially investment products Technical leader viewed as a thought leader for innovation.Verbal & written communication skills - Expert.Analytical and problem solving skills - Expert.Influence skills - Expert.Collaboration & team skills; with a focus on cross-group collaboration including sales teams - Expert.Able to manage ambiguity.Data driven decision making - Expert. Experienced people leader with track record of building and developing high-performing teams Grade:9Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/26/2024 Address: 100 King Street West Job Family Group: Marketing Team Overview The Wealth Management Marketing team is responsible for helping the bank deliver on its strategy and achieve its ambitions through growing the Wealth Management business, establishing BMO as a power player in the global wealth management and asset management industries. Working collaboratively with partners, the team is accountable for developing & executing marketing strategies to: Acquire new clients & effectively onboard them driving early engagement; Deepen customer relationships in terms of wealth planning penetration, assets under management, share of wallet, retention; and Effectively promote product, service & experience innovations Mandate / Job Value Proposition The Director, Global Asset Management Marketing provides strategic marketing leadership, advice and delivery of marketing programs that supports the business objectives and growth of the Global Asset Management business. This includes the development of short and long-term marketing strategy and leading execution of tactics that will drive measurable results, with specific accountability for growing the assets under management held by clients across various investment products and channels. The Director develops and maintains a deep understanding of the Global Asset Management line of business and industry category to produce effective and integrated marketing solutions. This includes developing, recommending and executing marketing plans for initiatives that include customer marketing and communications, integrated sales, promotions & incentives, across the objectives of client acquisition, sales growth, and retention. In addition, the Director creates, develops and executes marketing plans/strategies that align to strategic objectives and are consistent with brand standards. They will also manage cross-functional relationships across other business groups to leverage opportunities and services, acting as a liaison between the business/group and internal marketing functions in order to fully leverage capabilities as well as ensure alignment with Enterprise priorities. Responsibilities Strategic leadership Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. Develops an expert understanding of business/group challenges. Conducts independent analysis and assessment to resolve strategic issues. Identifies emerging issues and trends to inform decision-making. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Helps determine business priorities and best sequence for execution of business/group strategy. Anticipates trends and responds by implementing appropriate changes. Performance management Defines business requirements for analytics & reporting to ensure data insights inform business decision making. Monitors and tracks performance, and addresses any issues. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Designs and produces regular and ad-hoc reports, and dashboards. Relationship management Builds effective relationships with internal/external stakeholders and ensures alignment. Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives. Acts as the prime contact for internal/external stakeholder relationships, which may include regulators. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO. Marketing operational leadership Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Plans and controls unit operating expenses in accordance with forecasts. Leads the design, implementation and management of core business/group processes. Makes recommendations to leaders on financial management processes based on changing requirements, including budget allocation & impact measurement Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships and special events/conferences. Influences how teams/groups work together. Recommends measures to improve organizational effectiveness. Communicates abstract concepts in simple terms. Broader work or accountabilities may be assigned as needed. People Leadership Leads & manages a team of eleven (11) high-performing marketing professionals Develops talent through ongoing coaching, as well as development and career planning Provides clarity with respect to roles & responsibilities and strategic direction Ensures resources and tools are available for team to be successful Conducts performance management activities including objective setting and performance assessments Removes barriers impeding team and organizational success/progress Qualifications: Typically 10+ years of relevant experience and post-secondary degree in related field of study. MBA is preferred. Degree in business, marketing or communications. Expert knowledge of strategic planning and execution. Experience in marketing and communications within the financial industry. Experience working with a variety of marketing disciplines, including data-driven or direct marketing, digital marketing (with an emphasis on email marketing), customer relationship management programs, marketing analytics, advertising & creative development, media planning, and market research Strong working knowledge of marketing technologies, standards, and best practices, including but not limited to digital media, marketing automation, customer data platforms, website personalization & targeting tools, measurement & modeling solutions Experience in transformation management in a large enterprise, including change management, risk mitigation, and stakeholder engagement. Seasoned expert with extensive industry knowledge, especially in Wealth Management, with specific interest and knowledge in various investment vehicles and strategies would be beneficial. Expert knowledge of financial services, products and solutions, especially investment products Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration including sales teams - Expert. Able to manage ambiguity. Data driven decision making - Expert. Experienced people leader with track record of building and developing high-performing teams Compensation and Benefits: $103,500.00 - $192,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

BASIC QUALIFICATIONS- 12+ years solutions architecture or equivalent experience- 12+ years experience within software development- 10+ years of decision-maker engagement- 5+ years experience in technical thought leadership within infrastructure or cloud-computing industriesDESCRIPTIONAt AWS, builders rule. Are you passionate about building software, machine learning, and scalable distributed systems? Are you passionate about developing impactful content and effective market strategies? Are you passionate about engaging communities across startups and enterprises?AWS is seeking a Principal SA who will help us go to market with new services enabling developers to build, test, and deploy on the cloud. The SA will be responsible for taking a new product to market by developing and deploying Builder focused go-to-market strategies across geographies and industries. The SA will research, define, build, and deploy effective and targeted programs to accelerate broad based sales and business development activities for builder/developer services. The SA will facilitate the enablement of specialist, sales, and product marketing with specific customer-centric value propositions. They will directly interface with the product management and engineering teams regarding customer and partner requirements.The SA will synthesize data and information gathered from these engagements into succinct findings, derive strategic insights, and persuasively communicate those findings and perspectives to product and sales teams, including senior leadership. The SA will conduct market segmentation, market research, and identify strategic paths to entry for those segments, coordinating cross-functional teams around these engagements where appropriate.In addition, the SA will be directly helping our customers to reinvent their own business models by harnessing the power of AWS Builder tools, thereby driving adoption with key customers. They will work closely across multiple internal and external organizations - AWS Specialist, Sales, Marketing, Partners, and training - to position the AWS services for customers and partners, and provide guidance on the value proposition and benefits.The candidate will have both the business and technical depth within the domains of DevOps, CI/CD, and GenAI (Generative AI). The ideal candidate will also have a demonstrated ability to think strategically and long-term about the needs of complex global businesses, the movements of markets, meaningful ways to influence and engage with market segments, and understand the impacts that these forces have on building developer-focused services. They will also be familiar with enterprise grade IT, complex legacy IT environments, managed enterprise IT infrastructure services, enterprise applications, and would have professional experience in market analysis, customer engagement management, business operations, and software development; and have a background that demonstrates success in the introduction of new technology into global markets. They will have the ability to drive process improvement, work in ambiguous environments, and earn trust across stakeholders and backgrounds.Key job responsibilities* Building a strategic, long term GTM for execution in markets across all industries, cloud adoption stages, skill sets, user bases globally.* Own GTM strategy for builder services identifying route to market options, vetting out and documenting requirements to entry for various market segments of interest* Identify and nurture relationships with early-adopter customers through all stages of adoption, setting up early-maturity services for a highly productive, and efficient flywheel of customer feedback and adoption* Engage in internal process improvement and management across a large stream of workloads and stakeholders to optimize early-maturity service adoption and experiences* Serve as an evangelist for the AWS Builder Experience Services within AWS and externally.* Engage, support and scale business development and sales teams across AWS to be capable of delivering the AWS developer value proposition to customers and partners.* Establish mechanisms to measure and track metrics related to development of new AWS Builder Services, and execute improvements to the approach based on those measurements.* Prepare and deliver business reviews to the senior management regarding the AWS Builder business.About the teamOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.We are open to hiring candidates to work out of one of the following locations:Vancouver, BC, CANPREFERRED QUALIFICATIONS- College/University degree or equivalent experience- Technical Cloud Certification- Strong ability to lead large organization or multi-country initiatives while driving clarity and delivering outcomes with complete independence- Proven ability to deliver significantly complex solutions that evolve to improve and support changing business goals- Ability to grow a culture of collaboration and inclusion by educating others, influencing strategic direction, and actively developing the AWS SA community- Experience in effectively communicating with a diverse audience through different communication forums (narrative documents, speaking events, executive leadership meetings)- Track record of building rapport and close relationships with senior customer executives (e.g. C-Suite or direct reports of C-Suite)- Ability to motivate, encourage, and coach others to develop strong relationship building and solution architecture skillsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.The base salary for this position ranges from $151,200/year up to $252,500/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.Salary: . Date posted: 04/12/2024 09:07 AM

BASIC QUALIFICATIONS- High school or equivalent diploma- Must have one of the following: Qualified with six months of job experience or certification in the last three years as a:- § Valid Provincial Primary Care Paramedic Certification from the Ministry of Health AND/OR the Canadian Organization of Paramedic Regulators- § Current valid Emergency Medical Technician Basic Certification from the Department of Health AND/OR the National Registry of Emergency Medical Technicians (NREMT)- § Licensed Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Registered Practical Nurse from the Ministry of Health AND/OR the Provincial College of Nurses AND/OR Department of Health- § Military Medical Technician (Canada), Combat Medic (USA), Field Medic (USA), Healthcare Specialist (USA), Hospital Corpsman (USN), Aerospace Medical Service Technician (USAF- A Bachelor's degree from an accredited academic institution in:- § Exercise Sciences- § Exercise Physiology- § Health Sciences- § Kinesiology- Must have a valid card evidencing successful completion of standard first aid with CPR/AED level A or C from a Workplace Safety and Insurance Board (WSIB) approved certifying authority.DESCRIPTIONThe Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, Wellness Specialists (WSs) and the WHS specialist. You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, be able to connect with AAs, as well as, Amazon Managers, within the limits of your professional code and training where applicable. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about provincial and federal regulations and risk analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes greeting all new hires for the site, either within a setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed, in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: - Provide triage, prompt first aid within the scope of your training, and/or referral to outside medical providers, if indicated - Minimize the AA risk of injury through awareness, education and proactive engagement - Maintain all records of care provided to AAs - Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed - Manage the workers' compensation and return to work process for AAs with work related injuries - Provide daily activity logs and end of shift reports - Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits - Maintain a clean and orderly environment - Monitor and ensure appropriate medical supply inventory is maintained - Participate in special projects and ad hoc tasks as assigned - Willing to be trained to teach First Aid/CPR/AED certification classes - Work flexible shifts which could include days, nights, and/or weekends - Communicate effectively - Display professional behavior - Multitask and have exceptional time management skills - Work in and embrace an inclusive and diverse atmosphere - Follow direction, policy, and procedures as per Amazon and local regulation - Maintain composure in emergencies and lead emergency response at the siteWe are open to hiring candidates to work out of one of the following locations:Bolton, ON, CANPREFERRED QUALIFICATIONS- Certified to teach first aid, CPR, and AED training from Heart and Stroke Foundation or Canadian Red Cross- Proficient in Microsoft Office- Experience with an industrial wellness program- Passion for promoting health and wellness- Experience coaching on body mechanics- Experience managing musculoskeletal disorders- Experience in ergonomics- Experience with federal and province specific regulations- Experience with Workers Compensation- Proficient in digital recordkeepingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.Salary: . Date posted: 04/12/2024 10:08 PM

Application Deadline: 05/15/2024Address:250 Yonge StreetThis is a hybrid role based in downtown Toronto that oversees day-to-day management activities within our Procurement line of business. You will build relationships with multi-disciplinary teams and stakeholders at all levels to steer project success across the entire organization. You will design tailored solutions to drive effective transition/adoption and ensure realization of people-dependent project, including change management plans, stakeholder management and readiness assessments, communications toolkits, training materials, leadership/sponsor engagement plans, risk mitigation and resistance management tactics. Furthermore, this role will require you to break down strategic problems, and information to provide insights and recommendations to Senior Leadership. Additionally, there is an opportunity to lead and develop a team in a direct and indirect leadership capacity.Key ResponsibilitiesLeads all change management efforts for Procurement projects and programs - including design of change management strategies, stakeholder management and readiness assessments, change impact analyses, leadership/sponsor, communications, training, and engagement plans, risk mitigation and resistance management tactics, etc.Builds relationships and facilitates complex discussions with multi-disciplinary teams and stakeholders within and outside of Procurement across varying levels to steer project success.Breaks down strategic problems, and analyses data and information to provide insights and recommendations to Senior Leadership.Partners with external and internal team in driving the annual Procurement Communications and Engagement calendar.Leads and develops the team in a direct and indirect leadership capacity.Supports an assigned senior leader operation of the business and enhances the Bank's profile in the marketplace. Works with stakeholders to understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the development of effective, consistent communications for the business senior leader and for the leadership team.Breaks down strategic problems, and analyses information to provide insights and recommendations.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.Recommends and implements solutions based on analysis of issues and implications for the business.Leads the development of priorities, current, and planned initiatives, and support requirements related to strategic management for the business/group.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.Supports the direct output of a senior leader (e.g. Group Head or above) accountable for a large strategic business/function.Leads the execution of designated business programs; assesses and adapts as needed to ensure quality of execution.Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.Conducts independent review, analysis, and resolution of strategic issues.Monitors and tracks performance, and addresses any issues.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.Builds effective relationships with internal/external stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Key QualificationsTypically, 7+ years' relevant experience and post-secondary degree in related field. PROSCI Certification is a plus.Experience in leading complex change across a broad range of stakeholders.Exceptional ability to build strong relationships and influence change across all levelsAdaptable and agile in navigating through evolving changes and ambiguous situationsExcellent communication, coaching, and mentorship skillsSolid analytical, and problem-solving skills to solve complex issuesStrong self-starter, team player, and a master juggler of prioritiesGrade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/29/2024Address:100 King Street WestSupports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.Supports multiple, varied business units with corresponding number of regulators.Monitors and advises on management of risk requirements within the defined risk appetite.Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effectiveSupports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Monitoring to ensure that 1st line jobs are following defined processes and procedures.Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.Tracks exception/exemption requests and corresponding approvals.Facilitates training to ensure business unit employees fully understand requirements.Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentationMay act as the designated Primary Business Unit Compliance Officer (BUCO) and/or Anti-Money Laundering Reporting Officer for the operating group and is accountable to meet all program requirements (e.g., Operating Group Compliance Program, AML Program Framework).Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.Analyzes the impact and effectiveness of the program through periodic reviews.Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Program management skills - In-depth.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/15/2024 Address: 250 Yonge Street Job Family Group: Business Management This is a hybrid role based in downtown Toronto that oversees day-to-day management activities within our Procurement line of business. You will build relationships with multi-disciplinary teams and stakeholders at all levels to steer project success across the entire organization. You will design tailored solutions to drive effective transition/adoption and ensure realization of people-dependent project, including change management plans, stakeholder management and readiness assessments, communications toolkits, training materials, leadership/sponsor engagement plans, risk mitigation and resistance management tactics. Furthermore, this role will require you to break down strategic problems, and information to provide insights and recommendations to Senior Leadership. Additionally, there is an opportunity to lead and develop a team in a direct and indirect leadership capacity. Key Responsibilities Leads all change management efforts for Procurement projects and programs including design of change management strategies, stakeholder management and readiness assessments, change impact analyses, leadership/sponsor, communications, training, and engagement plans, risk mitigation and resistance management tactics, etc. Builds relationships and facilitates complex discussions with multi-disciplinary teams and stakeholders within and outside of Procurement across varying levels to steer project success. Breaks down strategic problems, and analyses data and information to provide insights and recommendations to Senior Leadership. Partners with external and internal team in driving the annual Procurement Communications and Engagement calendar. Leads and develops the team in a direct and indirect leadership capacity. Supports an assigned senior leader operation of the business and enhances the Banks profile in the marketplace. Works with stakeholders to understands the operating environment & emerging trends and provides planning, support and recommendations to improve operational effectiveness and tracks achievement of objectives. Supports the development of effective, consistent communications for the business senior leader and for the leadership team. Breaks down strategic problems, and analyses information to provide insights and recommendations. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMOs purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives. Recommends and implements solutions based on analysis of issues and implications for the business. Leads the development of priorities, current, and planned initiatives, and support requirements related to strategic management for the business/group. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Acts as the prime contact for internal/external stakeholder relationships, which may include regulators. Supports the direct output of a senior leader (e.g. Group Head or above) accountable for a large strategic business/function. Leads the execution of designated business programs; assesses and adapts as needed to ensure quality of execution. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Conducts independent review, analysis, and resolution of strategic issues. Monitors and tracks performance, and addresses any issues. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Builds effective relationships with internal/external stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Key Qualifications Typically, 7+ years relevant experience and post-secondary degree in related field. PROSCI Certification is a plus. Experience in leading complex change across a broad range of stakeholders. Exceptional ability to build strong relationships and influence change across all levels Adaptable and agile in navigating through evolving changes and ambiguous situations Excellent communication, coaching, and mentorship skills Solid analytical, and problem-solving skills to solve complex issues Strong self-starter, team player, and a master juggler of priorities Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.