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New Grad Jobs (2021)
Fortinet, Burnaby, BC
DescriptionAre you the next FORTIHIRE? Fortinet Teams are looking for NEW GRADS (2021) for a variety of skill domains such as: •Software Developers •Embedded Software Developers •Web Developers •Software Developer QAs •Release QAs •AV Analysts/IPS Analysts •Hardware Developers •...and more With the ever growing global demand to secure networks in the face of emerging new threats and data breaches, there is a greater need to provide end-to-end, next generation Security products for integrated and customized solutions to secure enterprises on different scales. If you are up for a challenge and a career in our Industry, Fortinet is at the forefront and offers you the opportunity to get a dream start to your career !In 2020 we added 250+ new team members across Canada and 2000+ globally. This growth is continuing in 2021 and our R&D teams in Burnaby offer great opportunities for New Grads. We value the talent new grads add to our teams every year and we respect academic excellence and Innovation. The Burnaby R&D location is our technology hub with experts focused on both Software Development and Hardware Development. Our teams continue to expand with more than 1000+ employees (globally we are 7000+ in number) working out of our Burnaby/Vancouver location.What you can expect? •Competitive salaries and stock/RSU •Career progression and ability to move into different teams at Fortinet •Open and diverse culture •To learn more about the cyber and network security landscape We would like to invite NEW GRADs of 2021 to register by applying to this posting and uploading your resume and unofficial transcripts so that our HR team is able to review your profile. Please note that this posting is specifically meant for new graduates only who have recently graduated and those who are about to graduate and available for full time opportunities between now and the remainder of 2021. Whether you are interested in a Software developer role or QA or C Programmer or Web Developer or Hardware Developers, we encourage you to apply here and our recruitment team will contact you further for initial screening. Feel free to reach out to our recruitment team on LinkedIn.We will carefully review your application and contact you by following up with a call or email. Thank you for your response and we are looking forward to talk to you.The Canada Recruitment Team: Hans Dhillon (Manager, Staffing) Madeleine Fernandes (Team Lead, Staffing) Jason Hughes (Technical Recruiter) Grace Leonard (US Recruiter) Mayank Gupta (Senior Technical Recruiter) Mukur Chaudhuri (Technical Recruiter)Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Information Technology Audit Senior Associate
PwC, Montreal, QC
A career in our External Audit Process Assurance practice, within Process Assurance services, will enable you to assist clients in optimising control activities, organisational strategy, and policies and procedures. You'll conduct transaction testing, perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our clients achieve optimal operational efficiency.Our team helps organisations navigate the increasingly complex reporting environments by improving internal controls and increasing confidence in the quality of the information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology management controls.Meaningful work you'll be part ofAs a Information Technology Audit Senior Associate , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: •Provide management services, including assessment of technology risks, leveraging control frameworks (COSO, COBIT)•Participate in audits of IT Controls, testing of automated and manual business process controls, internal audits with an IT focus, Service Organization Control audits, ISO 27001 certification and projects in the general IT security space•Carrying out the work in an optimal fashion in compliance with deadlines and budgetary requirements outlined in the planning phase•Consult with our clients on operational controls and process improvement•Documenting clear and concise audit evidence obtained during the execution of the audit and validate their relevance and quality of information•Conducting analyses of control deficiencies noted during the course of the audit and their impact on financial data and the overall audit strategy•Establishing and maintaining collaborative relationships internally with PwC teams and external clients•Uphold the firm's code of ethics and business conductExperiences and skills you'll use to solve•Proven ability to document processes and controls, develop and execute testing programs•Strong knowledge of technology, IT practices and standards, infrastructure-related risks and controls in the areas of security and IT and IT control frameworks•Bachelor's degree in Accounting, Finance, Computer Science, or business related•Working towards CPA, CA, CMA, CGA, CIA, CGAP, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP)•Strong in establishing priorities, and resolving problems•Exposure to data analytics and visualization tools•Excellent oral and verbal communication skills• The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
Technical Support Consultant - Future Opportunities
Rogers, York, ON
Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Inside Sales Wholesaler, Retail Distribution - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/21/2024Address:100 King Street WestAssociate, Internal Sales, Retail Distribution - BMO Global Asset ManagementThe Associate, Internal Sales, Retail Distribution will be responsible to promote and sell BMO Global Asset Management (BMO GAM) investment & portfolio solutions products and services within the internal distribution channels in P & BB (Personal & Business Banking). Results will be attained through the initiation and execution of sales coaching calls to Personal Bankers in their regions. Also, support and sales activities & events in partnership with the Senior Associate's sales & business development objectives.Provide internal phone sales support to Personal Bankers for the BMO Global Asset Management line of business through promotion of Mutual Funds & investment solutions.Partner with Regional Sales Managers in the implementation of sales strategies for GAM Retail investment products & services within P&BB distribution channels in the region.Engage and conduct coaching and training via phone/video sessions individually or in a group setting to increase awareness and penetration to internal partners through phone meetings, workshops, webinars, branch huddles and seminars.Be the point of contact for internal partners across assigned regions for any BMO Global Asset Management Retail investment related queries.Proactively identifying coaching and training opportunities by analyzing various metrics such as branch segmentation, penetration rates, branch needs and scorecard results.Create, build and maintain strategic working relationships with internal partners throughout the distribution channels within BMOFG.Help develop sales tools/strategies and tactics aimed primarily at BMs, PBs/PBAs and FPs to engage, and increase P&BB Retail Mutual Fund SalesConduct regular best practices sessions and presentations on selling techniques, provision of scripts and/or campaign info on behalf of P&BB Sales.Assist Regional Senior Assoicate's in territory management.Operates in multiple working relationships/partnerships/environments.Assists in direct client education of BMO GAM Investment Solutions to end investors as required through seminars & webinars or joint calls with branch advisors.Responsible for managing various incoming sales leads and assignment to appropriate partners in branches.Participate in direct client sales initiatives undertaken in partnership with the Regional Senior Associate or Marketing as required.QualificationsTrack record of consistent Personal Banker performance related to investment sales results preferred.Completion of IFIC (Mutual Funds Investments Course) or CSC (Canadian Securities Course). Canadian Practices Handbook (CPH) added benefit.University degree or College diploma required, related industry courses ideal.Minimum 3 years of financial services industry and investment product sales experienceIn-depth knowledge of BMO Funds and Mutual Funds organization and Banking Group interrelationships.Proven Sales experience and client relationship management experience required.Strong relationship skills, interpersonal, and communication skillsStrong presentation and facilitation skillsFamiliarity with retail investment products and distribution channels within the marketplaceMust be proactive, driven and motivated with a positive attitude and a desire to develop businessGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Student Recruiter Advisor
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Student Recruiter Advisor Posting Number 02149SA Location New Westminster/Coquitlam Campus Grade or Pay Level S - Pay Level 14 Salary Range $58,520 to $65,283 per annum, which includes a special allowance of $3,500 per annum. Salary and wage increments will be in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 04/08/2024 End Date Day of the Week Mondays to Fridays Shift 9:00 am - 4:30 pm Work Arrangements This regular, full-time (35 hours per week) position is available starting April 8th, 2024. Regular hours of work are Monday to Friday, 9:00am - 4:30pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus.Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: •Competitive extended benefits, •Family-friendly benefits (including top-ups for maternity/parental leaves), •Generous time-off benefits (vacation and sick leave days), •Defined benefit pension plan with employer contribution, •Free access to Employee Assistance Program ( EAP ) and TelaDoc, •A variety of health and wellness benefits (to learn more, please visit: https://www.douglascollege.ca/about-douglas/campus-information/careers-douglas-college/total-compensation ), •Continuous professional development opportunities (e.g. PD funding, tuition waivers, free courses, free access to LinkedIn Learning courses, College-provided workshops, etc.), •Free access to the campus fitness centres, along with free daily fitness classes, and •Discounted rates on wireless phone plans, car rentals, and pet insurance. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Student Recruiter Advisor actively promotes programs and services at Douglas College by planning, maintaining and executing student recruitment programs for Douglas College. They provide exceptional client-centred service on a consistent basis to all stakeholder groups.Responsibilities1. Promotes and co-ordinates the strategies and programs for student recruitment and related presentation duties, including:a. designs presentations with a strategic marketing approach appropriate to the intended audience;b. presents relevant information to small and large groups comprised of various populations on the benefits of post-secondary education, Douglas programs, admission requirements, student services, financial awards, student life, articulated partnerships, future expansion plans and proposed degree programs;c. accurately provides information to students on possible post-secondary programs at Douglas based upon assessment of their interest areas;d. establishes vital connections and rapport with public and independent secondary schools, government agencies and parent and community groups;e. develops and maintains positive relationships within the university and college community and other institutions, businesses and community agencies;f. assesses inquiries from secondary school counselors and teachers and provides and/or directs them to appropriate information on programs and services at Douglas to better advise their students;g. responds to in-person, telephone, email, web based communications, and regular mail inquiries from public and private schools, colleges, universities, government agencies, community and parent groups;h. prepares various correspondence and analytical reports as required;i. coordinates and organizes mailings of Douglas College viewbooks, brochures and other collateralmaterials;j. maintains and utilizes a contact database of potential students, parents, counsellors and other externalinstitutions through the Douglas CRM system;k. organizes and conducts school or community visits, career fairs, and trade shows;l. travels to recruiting venues;m. sets up displays, tables, and other promotional material/equipment;n. responds to all prospective stakeholders in a positive and knowledgeable manner in regard to college programs, courses, services, policy, and education;o. sets up and uses portable computer, projector, and other audio-visual equipment, as well as troubleshoots for on-site technical difficulties related to making multimedia presentations;p. coordinates administrators, faculty or staff presentations and/or participates in the above mentioned events;q. coordinates student visitation events to Douglas College;r. participates in ceremony presentations if required;s. organizes delivery of phoning campaigns to applied and registered students.2. Supervises the work of the Student Assistant and Co-op Student positions, including:a. identifies, interviews and hires Student Assistant and Co-Op positions under the direction of the Supervisor and the Manager;b. designs and implements appropriate training experiences, and acts as a professional mentor to student employees;c. coordinates the scheduling and daily operations of this group; including monitoring absences and providing time sheet approval;d. supervises work performance, and conducts periodic performance evaluations, as well as exit interviews.3. Supports the Associate Student Recruiter Advisor in their supervision of the Student Ambassador volunteer group including training, coordination of daily operations, communications and performance.4. Provides onsite supervision for College events that involve student activities.5. Performs other duties as assigned. To Be Successful in this Role You Will Need •A minimum of a bachelor's degree in a related field from a recognized post-secondary educational institution plus two years' related work experience. An equivalent combination of education, training and experience may be considered. •A working knowledge of the B.C. post-secondary education system, including admission requirements and programs, graduation, partnerships, and articulated agreements with a clear emphasis on Douglas College. •Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language. •A working knowledge of training and/or job requirements for a wide range of academic, vocational and technical careers. •General knowledge of financial services and processes including entrance scholarships and Canada & BC Student Loan application processes. •A working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity working with Microsoft Office on Mac platforms, and with the Microsoft Dynamics CRM system (or similar system) would be an asset. •Criminal Record Check is required as a condition of employment as per the Criminal Record Check Act. •A demonstrated ability to execute student recruiting strategies, including: •speak effectively to small and large groups in both informal and formal settings. •effectively interview both prospective and existing students in order to identify what is needed in order to help them achieve their educational and vocational objectives. •interact effectively and tactfully with people of various backgrounds and cultures, including students, college employees and the broader community. •develop, establish and maintain good working relationships. •work as an effective team member. •critically analyze, reason, and problem solve. •plan, coordinate and organize work in order to meet deadlines. •work independently with minimal supervision. •train and mentor others, as well as design training programs. •exercise sound judgment and maintain a high degree of confidentiality. •physically lift and carry related promotional materials/equipment that weigh between 20-30 kilograms. •Demonstrated ability to plan and produce a wide range of recruiting and retention events, including design, marketing, volunteer management, event supervision and evaluation. •Demonstrated ability to manage and grow an experiential student leadership program, including member recruitment, training, resource development team building, communications, event planning and evaluation. •Experience in providing supervision in a work environment, or a demonstrated understanding of effective supervisory practices. •Demonstrated ability to build and foster a student staff team. •Demonstrated ability to assess student staff performance, organize and provide the required training. •A valid B.C. driver's license and access to the use of a motor vehicle is essential. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check Yes Posting Detail Information Open Date 03/14/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by March 20, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12027
Application Security Support Consultant
BMO, Ontario, ON
Application Deadline: 04/29/2024Address:VIRTUAL59 - HomeRes - ON - BMOProvides information security consulting services for BMO overall and businesses/groups. Liaises with stakeholders to understand problems and opportunities and enables BMO to meet its goals by understanding business vision, objectives and KPIs. Leads the development of information security strategy by understanding business processes, policies, information and information systems. Builds exceptional relationships with internal and external stakeholders. Ensures that requirements and solutions align to a real business need, are approved by all relevant stakeholders, and meets essential information security standards. Provides thought leadership, promotes new processes and methodologies and emerging technologies, with the flexibility to align to the unique requirements of the business/group and deliverables.Responsibilities:Acts as a trusted advisor to assigned business/group.Assists in the development of strategic plans.Understands and can explain to others the core processes, risks and mitigation techniques for designated areas.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business/group strategy.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Understands the strategy, plans, activities and needs of all stakeholders and translates those business needs into solutions and makes recommendations.Provides advice, counsel and support on information security matters and recommends solutions to assigned business/group leaders on principles, frameworks, programs, approaches, trends, legislation and regulatory requirements including interpretation of policy and identification and management of risk.Builds credibility and influences/negotiates effectively to drive business performance through development and delivery of information security solutions.Tracks metrics and milestones, providing recommendations for resolution and escalating as appropriate when issues arise.Facilitates discussions and follows a disciplined approach to plan, elicit, analyse, document, communicate and manage initiatives and issues with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand associated risks.Promotes process improvements and methodologies; keeps emerging information security issues and trends in mind and ensures standards are followed.Creates professional presentations and deliver them in a meaningful concise way.Assesses information security impact to a project's benefits and risks when scope changes.Develops and champions information security best practices, including staying abreast of industry information security and business trends through benchmarking and/or participation in professional associations.Gathers, examines and interprets data and information to extract meaningful insights, answer business questions and provide actionable recommendations.Assists with continuous improvement activities and root cause analysis with the goal of strengthening information security capabilities.Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 7 years of relevant experience and a post-secondary degree in Information Security, Computer Science, Engineering, and/or Information Systems or a related field of study or an equivalent combination of education and experience.Must Have - a minimum of 1-3 years experience with Governance, Risk, Controls or Advisory services in Cyber or Information Security.Must Have - a minimum of 1-3 years of Application Security experience, able to understand Penetration Test Results and Code Scans for risk exposure.Preference for candidates who have at least one certification in a related field, with strong preference for Information security certifications from a well-recognized institution (e.g. (ISC)2, ISACA, SANS).Understanding of industry standards and frameworks e.g. NIST Cyber Security Framework (CSF), ISO 27001 and 27002, Payment Card Industry (PCI) Data Security Standard (DSS), etc. - In-depth.Experience in information security concepts and methodology.Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.Knowledge of information security processes, procedures and controls - In-depth.Understanding of and problem solving ability for information security issues within their business group - Working.Understanding of information security risk and regulatory requirements - Working.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Sr. Bilingual Underwriting Consultant - BMO Insurance (may be Virtual)
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:60 Yonge StreetThe Underwriter is accountable for assessing the early death and early incidence of a critical illness for the purpose of determining accurate underwriting mortality and morbidity. This role is accountable to assess complex medical and avocational histories including current financial concepts in the Individual Life insurance space. This role is accountable to assess individual risk in accordance to established underwriting principles within their signing authority. This role is required to have advanced critical thinking, communication, negotiation and interpersonal skills. This role is also required to have advanced knowledge of current industry trends and a strong command of data and analytics skills. Accountabilities Medical/Non-Medical/Financial UnderwritingFollow the underwriting principles, directives, guidelines & manuals to assess the underwriting risk for New Business applications, Policy Changes for various product lines and distribution channels (Advisor, Direct, Creditor), including but not limited to the following key activities:Calculate appropriate age/amount requirements, auto/jumbo limits and initial and ultimate face amounts of coverage in accordance with external reinsurance treatiesReview and assess AML and governance risk in advance of placing the contract inforceAdjudicate client risk factors in the application and corresponding data elements in order to decide on the right mortality or morbidity riskReview and assess information from Attending Physician Statements and other medical specialists in order to assess life expectancyReview and determine Fair Market Value of Corporately owned policies to ensure amounts of coverage are justifiedWork with client advisory partners (Tax planners, Accountants, Lawyers) to ensure that data is accurately reflected in the risk assessment that is made, insurable interest and review of sales concept involvedLiaise with specialists, such as actuaries, medical providers or doctors, to understand the medical risk and other non-medical risk factors for the identified case Calculate underwriting decision and corresponding mortality rating based on medical experience and training, discussions with internal Medical Doctors, Reinsurance and ActuarialDecide whether the risk should be shared with a re-insurer and negotiate reinsurance agreements on all individual casesDecision the insurance policy and specify any additional conditions to be imposed based on the overall underwriting risk assessmentUpdate system and document notes and prepare for audit reviewCheck in force policies to ensure appropriate initial and ultimate amounts calculatedEnsure that the treaty terms for each Reinsurer on each product line is well understood and followed. Treaties are available to Underwriters and are housed in the Actuarial DepartmentEnsure MIB properly reviewed and coded on each caseEnsure communication is free of any personal comments. Documentation must be clear and concise and outlines methodology of risk assessment for auditing purposesPerform presentations and onsite visits with Nesbitt EIA's, Advisory brokers and Managing General Agencies (MGAs) as required to educate on underwriting mattersReview special underwriting requests or rating reconsiderations for MGAs and brokers and negotiate terms as required for specific business (within authority limits)Keep up to date with medical knowledge, developments and trends. Keep abreast of changes in the financial market, economy, geo-political and travel concerns as they relate to UnderwritingMaintain excellent reinsurance relationships in the discussion of individual case management and requirementsAML (Anti-Money Laundering) Risk FrameworkRisk score all Universal Life clients and reviewing case parameters according to internal AML guidelinesWork with Corporate AML office on any findings required to change internal policy and procedures for underwritingPerform review of client applications and disclosuresAssess corporate entities based on shareholder ownership and company financialsSupport internal Business Unit Governance team on investigations and suspicious underwriting filesReinsurance NegotiationsReview and assess reinsurance decisions for market competitivenessNegotiate complex medical/non-medical/financial cases with reinsurer to obtain best offerReserve and manage appropriate capacity for large casesCalculate and reserve appropriate initial and ultimate amounts through reinsurance treaty parameters to anticipate future growth liabilitiesProvide insight and feedback to Director Underwriting on trending reinsurance decision and emerging trends for future RFP treaty negotiationsRisk ManagementFollow appropriate underwriting principles, directives & guidelines and manuals to do (remove) assess the underwriting risk associated with new applications/business to BMO Life AssuranceAssess medical and non-medical risk factors consistent with internal and reinsurance guidelinesObtain appropriate approvals based on judgment and signing limits, recommending for approval for policies that are above personal underwriting limitsMaintain current knowledge of promoted insurance sales concepts and understand the implications to underwriting and the business overallAdhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesMust be clear and concise and outlines methodology of risk assessment for auditing purposesVisit brokers and managing general agencies (MGAs) as required to educate on underwriting mattersReview special underwriting requests or rating reconsiderations for MGAs and brokers and negotiate terms as required for specific business (within authority limits)Keep up to date with medical knowledge, developments and trends. Keep abreast of changes in the financial market, economy, geo-political and travel concerns as they relate to UnderwritingMaintain excellent reinsurance relationships in the discussion of individual case management and requirementsFollow appropriate underwriting principles, directives & guidelines and manuals to do (remove) assess the underwriting risk associated with new applications/business to BMO Life AssuranceAssess medical and non-medical risk factors consistent with internal and reinsurance guidelinesObtain appropriate approvals based on judgment and signing limits, recommending for approval for policies that are above personal underwriting limitsMaintain current knowledge of promoted insurance sales concepts and understand the implications to underwriting and the business overallAdhere to all aspects of First Principles our code of Business Conduct and Ethics including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activitiesAuthorities To deliver on these accountabilities, these roles must have the following authorities:Information Access - Authority to use and access confidential information related to customer information, product and financial information. Authority includes accessing the internet for the purpose of gathering relevant data and current updates.Cross Functional Relationships To MGAs and brokersPerform analysis and provide feedback on quality of business to Director or Underwriting and VP Business DevelopmentProvide detail outcome of underwriting decision taken based on sound medical and financial underwriting analysisPerform presentations to MGA's and independent advisors on industry trends and complex medical underwriting filesMedical DoctorsReview and analyze reinsurance manuals to ensure accurate decision and adherence to reinsurance guidelines based on current reinsurance treaties in effectIdentify any blood/urine specimen trends and abnormalities based on parameters set by VP and Chief Corporate UnderwriterDecision complex medical situations to obtain complete picture for an accurate assessment of underwriting riskTo New BusinessIdentify missing information or additional information required to underwrite applications and advise New Business to gather the required informationAction application as per standards when New Business has updated the system with new informationEnsure system is clearly updated with decision including reinsurance and any applicable amendments, endorsements and/or special instructionsTo ReinsurersSubmit accurate information based on in force, initial and ultimate amounts on all facultative casesEnsure that treaty terms all well understoodEnsure that all accepted offers are communicated in timely manner and files updatedNegotiate the most competitive decisions based on qualitative material information gathered and sound judgmentTo ActuarialLiaise on reinsurance treaty termsLiaise on all special quote requestsLiaise on illustrations as requiredLiaise on Policy Changes as required and any special requests from Sales/Marketing Qualifications :KnowledgeUndergraduate degree5-10 years experience in an underwriting environmentALU II - working towards F.A.L.U.SkillsBusiness Numeracy (In-depth)Analytical skills (In-depth)Negotiation skills (In-depth)Bilingualism French and English is requiredCommunicationGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Site Visit Technology Specialist
BMO, Toronto, ON
Application Deadline: 04/21/2024Address: 33 Dundas Street WestJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.Manages complexity across business value, technology and interaction models.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Conducts independent analysis and assessment to resolve strategic issues.Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Participates in both internal and external regulatory inspections.Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Business Systems Analyst (Technical)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestThis role is Hybrid, working 1-2 days in the Office.Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Liaises with stakeholders to understand problems and opportunities and, recommends solutions to enable the achievement of organizational goals. Builds exceptional relationships with business partners and internal stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.Supports various project teams across the project lifecycle to ensure application development is aligned with the business requirements.Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Uses technology acumen obtained through a combination of education and experience to translate business requirements in technical terms.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Builds tests cases in order to validate business requirements and End-User Testing results.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 8-10 years of relevant experience as a Business Systems Analyst in a large setting (Financial or Telco or Retail)Post-secondary degree in related field of study (Computer Science) or an equivalent combination of education and experience.Experience producing specification documents (BRD) using suitable tools and techniques.Strong SQL knowledge, Cloud Computing, Release Management practices, project management life cycle, RDBMSUnderstands relational database models and the fundamentals of relational database modelling.Possesses analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.Demonstrates applied knowledge of one or more analysis and problem decomposition technique.Understands complete Software Development Life Cycle and can apply the applicable portions of the 'Feasibility,' 'Requirements," and 'Analysis' phases.Demonstrates writing and documentation skills.Understands and can explain to others the core processes involved in their area of support.Technical proficiency gained through education and/or business experience.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Recruiter (Hybrid)
Ontario Power Generation Inc., Whitby, ON, CA, LN X
Status: Contract (up to 1 year)  Working Conditions: Hybrid Working Environment     Education Level: 4 year University Degree in social sciences, business, and/or human resources or a related field with relevant experienceLocation: Whitby, ONNumber of Position(s): 4Shifts(s): DaysTravel: Yes- 10%Deadline to Apply: February 20, 2024Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job.ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.If you require information in a format that is accessible to you, please contact [email protected] OVERVIEWAs part of our Human Resources – Recruitment and Onboarding (R&O) team, you will be responsible for the hiring of full-time and temporary employees with a focus on the hiring manager and candidate experience.  The Recruiter engages talent to meet the organization's needs while ensuring processes and governance are followed. This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement and education efforts as part of the company’s commitment to growing its social license.This position is moving to OPG Corporate Headquarters: In Summer 2025, OPG will officially welcome employees to our new Corporate Headquarters located at 1908 Colonel Sam Drive, Oshawa, Ontario. This new space will enable teamwork, collaboration and innovation that will help us to achieve our mission to electrify life in one generation.KEY ACCOUNTABILITIES Support Business Leaders: Assist line clients; hiring managers with their talent requirements; build networks to source the best talent possible while ensuring that recruitment processes and best practices are followed; while all providing the best level of service and support to the business; ensuring the business is leveraging and aware of the support the R&O team can provide. Hiring Needs Assessment: Assist in defining hiring managers’ search requirements, the scope, and understanding of roles and responsibilities. Ensure service is delivered within a clear understanding of timelines and the support provided through the recruitment and candidate evaluation processes. Candidate Screening: Review and screen candidates; evaluations including resume screeningRecruitment Strategy & Approach: Establish recruiting and onboarding requirements by understanding organizational plans and objectives, reviewing job descriptions and consulting with hiring managers to ensure a clear understanding of recruitment needs and the effective sourcing strategy that will be taken. Equity & Diversity Recruitment: Support various diversity hiring initiatives to support further equity recruitment throughout the business; across all skills disciplines.  Business Change & Continuous Improvements: Help to drive changes to improve support to the business, extend our reach into the market, and help improve the way we work and the overall recruitment process. Industry Best Practices: Participate in appropriate networks and forums to maintain knowledge of leading practices in recruitment, contractor and talent attraction managementCompensation & Negotiations: Review internal compensation equity; help guide leaders on fair and equitable pay principles; negotiate the pay rate with talent and provide a clear understanding of OPGs employee value proposition and total compensation offering. Applicant Tracking System (ATS) utilization, Data and Metrics: Continuously utilize an applicant tracking system throughout the recruitment process; to ensure our R&O dashboard is accurate; effective for recruitment reporting and tracking. EDUCATION4 year university degree in social sciences, business, and/or human resources or a related field with relevant experienceQUALIFICATIONSAbility to work effectively and efficiently in a flexible hybrid office environmentExperience with managing service agreements, evaluating service delivery .Effective written and oral communication skills; ability to communicate with a wide audience clearly and concisely;Strong recruitment advisory capabilities, providing advice and counsel to hiring managers and candidates throughout the recruitment process. Strong interpersonal skills: the ability to develop and maintain strong working relationships across the business internally and externally with talent in the candidate market; act as an OPG representative and brand ambassador. Experience recruiting and working with equity deserving candidates; building a welcoming environment; demonstrating trust and support; supporting and providing candidates with necessary accommodations.  Excellent time management and organizational skills to effectively manage multiple conflicting priorities.A passion for building interest, meaningful connections, networks and active participation through the recruitment process. Possess strong influential leadership skills; ability to help train and motivate others; working with a small team of professionals and others across other areas of HR (HR Business Partners, Payroll, Talent, Compensation, etc.)Experience with ATS systems, specifically SAP SuccessFactors Previous experience recruiting for a wide variety of roles, not limited to (i.e. engineering, skilled trades, and corporate positions). Organized, possess a positive attitude with a proactive approach. Someone who takes the initiative and has a strong passion and desire to succeed. A quick learner who can quickly understand complex and technical information and provide recommendations for solutions and a path forward. A continuous learner who is forever curious seeks to innovate, challenge the status quo, and exceed expectations.Experience working in/for/on behalf of highly regulated industries such as energy, utilities, power, mining, or manufacturing. Experience recruiting for or on behalf of a unionized environment; understanding collective agreement recruitment protocols and processes. The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.What Makes a Career at OPG Different?As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy. At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:  Safety – it’s our businessIntegrity – always lead with integrityExcellence – never satisfied with good enoughInclusion – working together for powerful outcomesInnovation - creativity accelerates possibilityHere's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors.Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity and inclusion.Are you ready to start a career that has the power to electrify life on and off the job? Apply now.APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., February 20, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid.
Senior Compliance Officer-Compliance Program Management
BMO, Toronto, ON
Application Deadline: 04/16/2024Address: 100 King Street WestJob Family Group:Audit, Risk & ComplianceThe Senior Compliance Officer-Compliance Program Management is responsible for setting, defining and communicating the compliance methodology associated to the enterprise compliance program (ECP). You will provide support for the execution of standard annual processes across the bank and around different parts of Enterprise Compliance. You will train and communicate ECP expectations thru various communication forums, job aids, working tools and tech applications. Project management skills are crucial for this role along with strong written and verbal communication skills. Experience with writing policy and procedures to support defining practice standards is preferred.Should understand the role of a compliance officer as listed below:Assists in the implementation, maintenance and administration of a specific compliance program. Coordinates and performs risk assessment, monitoring, testing and surveillance activities to ensure program remains current and aligned with BMO Compliance Program. Works with business/group and internal partners to ensure regulatory, corporate and fiduciary obligations are met. Advises business/group on implications of new regulatory developments or internal products and assists to implement new/revised policies and programs to address them. Identifies risks and implements appropriate actions to mitigate them. Develops and maintains compliance information for analysis and reporting. Achieves compliance goals by maintaining current knowledge of regulatory requirements and developments. Maintains functional and regulatory expertise specific to business group and refers to Compliance Policies & Procedures manuals for requirements. Contributes to business/group results by providing oversight and making recommendations that significantly impact the Bank's ability to monitor regulatory compliance programs, minimize operational risk and align with regulatory agencies.*This is a hybrid role requiring 2 days in the office.Provides advice and guidance to assigned business/group on implementation of solutions aligned to regulatory risk appetite based on an understanding of business operations and stakeholder needs.Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.Influences to achieve effective regulatory compliance controls that enable business objectives.Identifies and advises on emerging issues and trends to inform decision-making.Helps determine business priorities and best sequence for execution of business/group strategy.Builds effective professional relationships with business group, internal/external stakeholders and trust with regulators.Oversees the development and maintenance of guidelines and procedures, providing advice/rulings as necessary, for a single function within a geographic area.Participates in the design, implementation and management of core business/group processes.Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements.Supports root cause analysis in response to material control failures in business/group.Identifies, assesses, effectively challenges and oversees the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation.Elevates high profile issues/risk cases to Compliance and business/group management for prompt resolution.Analyzes and reports compliance information to Compliance and business/group management.Develops and maintains a high level of expertise in all regulations, directives and guidance which apply to the group(s) supported.Provides input to business/group on emerging risks, regulatory developments and interpretation of regulations.Conducts and/or effectively challenges risk assessments for business/group and assists to identify more effective compliance controls.Performs and/or effectively challenges monitoring and testing activities to ensure regulatory compliance controls are operating and aligned to regulatory requirements. Supports root cause analysis in response to material control failures in business/group.Identifies, assesses, effectively challenges and provides oversight on the satisfactory resolution of issues, including ensuring adequate management remediation plans and validation. Elevates high profile issues/risk cases to Compliance and business/group management for prompt resolution.Analyzes and reports compliance information to Compliance and business/group management.Advises first line of defense management and employees on compliance matters.Consults on new products, services and automated systems to assist with incorporating compliance requirements into these initiatives.Ascertains training needs and helps develop training based on gaps identified through the compliance monitoring and testing.Identifies enhancements to business group compliance tools and processes and communicates to required stakeholders.Assists business group management in communicating and implementing changes to applicable regulatory policies and procedures.Represents the business/group Compliance team and interacts with examiners/auditors during internal, external and regulatory audits and examinations.Provides regulatory perspective on business group's sales and marketing materials.Anticipates/ identifies and analyses risk and consequences of unaddressed risk factors/ compliance gaps, and recommends appropriate controls.Builds effective professional relationships with business/groups.Operates effectively within a high stress environment with constantly changing expectations and regulatory & audit scrutiny.Accesses, monitors and reports on sensitive Bank, customer, transactional and employee information to ensure compliance with regulatory requirements.Communicates the roles and importance of each of the three lines of defense, and proactively identifies regulatory risk.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically minimum of 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Understanding of banks regulatory environment.Experience with developing and managing a project timeline.Experience with writing policy and procedures and helping define practice standards.Strong communication, critical thinking, relationship management and project management skills.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$74,800.00 - $138,600.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Operations Analyst
BMO, Toronto, ON
Application Deadline: 04/18/2024Address: 4100 Gordon Baker RoadJob Family Group:TechnologyMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.Works with development teams to build solutions that use enterprise monitoring/logging, are "self-healing", and require minimal to zero maintenance.Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.Conducts independent analysis and assessment to resolve strategic issues.Monitors and tracks performance, and addresses any issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Leads/Conducts incident recovery and detailed root case analysis.Deploys manual code to production environment.Facilitates or completes analysis, design and configuration of viable solutions to highly complex technology problems that would improve data center and support activities.Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.Supports deployment activities, managing implementation issues to resolution.Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.Collaborates and engages with the appropriate areas across the bank.Develops or helps to develop the knowledge assets required for the operation.Promotes adherence to standards and industry best practices.Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Mainframe, Zos, windows, and UNIX would be main technical skills requiredTypically 2-5 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Technical proficiency gained through education and/or business experience.Night shift- Tuesday- Friday- 11pm to 8am- OnsiteCompensation and Benefits:$60,000.00 - $111,700.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Senior Software Developer - (Java / API/ Angular / AWS / LAMBDA)
BMO Financial Group, Toronto, ON
Application Deadline: 05/26/2024 Address: 33 Dundas Street West Job Family Group: Technology Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing the preparation of design specifications. Supports system design, provides advice on security requirements and debugs business systems and service applications. Applies deep knowledge of algorithms, data structures and programming languages to develop high quality technology applications and services - including tools, standards, and relevant software platforms based on business requirements. Translates user needs into technical specifications by understanding, conceptualizing, and facilitating technical requirements from user. Analyzes, develops, tests, and implements new software programs, and documentation of entire software development life cycle execution. Performs preventative and corrective maintenance, troubleshooting and fault rectification of system and core software components. Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements. Evaluates new technologies for fit with the program/system/eco-system and the associated upstream and downstream impacts on process, data, and risk. Follows release management processes and standards, and applies version controls. Assists in interpreting and documentation of client requirements. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Qualifications: Foundational level of proficiency: Creative thinking. Building and managing relationships. Emotional agility. Intermediate level of proficiency: Quality Assurance and Testing. Cloud computing. Microservices. Technology Business Requirements Definition, Analysis and Mapping. Adaptability. Learning Agility. Excellent Verbal & written communication skills. Collaboration & team skills. Analytical and problem solving skills. Data driven decision making. Advanced level of proficiency: Typically between 5 - 10 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Experience with API, AWS cloud, Node Js, Angular, Java. Good understanding of cloud Architecture , Proven experience in mapping requirements to design, familiar with various SDLCs, Agile or waterfall. Programming. Applications Integration. Test Driven Development. System Development Lifecycle. Troubleshooting. System and Technology Integration. Deep knowledge and technical proficiency gained through extensive education and business experience. Compensation and Benefits: $74,800.00 - $138,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Senior Manager, Capital Markets End User Support
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Technology Monitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMOs purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Provides strategic input into business decisions as a trusted advisor. Manages complexity across business value, technology and interaction models. Recommends and implements solutions based on analysis of issues and implications for the business. Identifies emerging issues and trends to inform decision-making. Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals. Helps determine business priorities and best sequence for execution of business/group strategy. Acts as the prime subject matter expert for internal/external stakeholders. Monitors and tracks performance, and addresses any issues. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc. Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. Supports deployment activities, managing implementation issues to resolution. Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the bank. Develops or helps to develop the knowledge assets required for the operation. Promotes adherence to standards and industry best practices. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Qualifications: Experience with End User Computing technologies (Windows, SCCM, VDI, etc.) Troubleshooting across technologies (desktop, network, servers) and familiarity with Troubleshooting tools (Systrack, wireshark, etc. ) Experience with Mobility management and deployment tools (InTune, AirWatch, MDM) Typically 7-10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business. Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting. Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience. Technical and/or business functional knowledge of systems, tools, timing, and dependencies. Seasoned professional with a combination of education, experience and industry knowledge. Prefer 7-10 years of Capital Markets experience Compensation and Benefits: $92,400.00 - $171,600.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
TSYS Platform Technical Lead (Hybrid Toronto)
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestWe are seeking a professional who can lead NARP Credit Card projects for BMO's Credit card Platforms as individual contributor. This person will be responsible for identifying and implementing plans to ensure a quality products. Works closely with all application/BMO teams that support credit cards throughout the entire lifecycle to the change/project. Reviews and approves all Designs, development, execution, and plans for TSYS, and Credit Card Vendors Applications in various environments. Provides immediate response to production program problems.The Platform lead is accountable for the Intakes/engagement of development/testing/business teams impacted by the change/activity.Lead all the technical activities/assessment for all Platform related vendors.This is applicable to also when the Platform Lead is assigned to a Project not led by Platform.Supports Platform QA, e2e, UAT and other testing teams requiring Platform technical SME.Lead the implementation of Platform led projects for both testing and productionAccountable for the Change Records related to Platform changesProvides support and recommendations to SA, project teams, development teams on the solutions pertaining to platform data/services and functionality.Supports PM's and other leads to co-ordinate scheduled, planning for project plans for Platform scopeLead the Platform issue management for the assigned changes for Platform and Project teamsKey stakeholder in all requirements sessions, system diagrams, Design reviews, provides recommendation for approval of the Platform STO/LTOResponsible for raising risk awareness and work with team on mitigation and being part of the solutionLead all activities related to SES/Data Mapping for all Platform vendor changesAssigned as a Tech Lead for the following type of changes (outside of Platform led)Projects which have a change to Platform vendors, such as data, functionality, integration (new product, enhancements, new vendor, etc)Projects which are not changing or add new data, functionality, and integration, but scope is utilizing existing services/dataAPI's/real time data - anytime this is in scope, new or existing, a Platform Lead must be assigned and drive this work with project teamPlatform is accountable for ensuring we are leveraging real time data the most optimal way that is efficient to the platform and cost effective to business.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Leads and implements initiativesReviews, evaluates, and derives requirements for testability.Participates and contributes to Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless process.Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.Ensures the accuracy and consistency of documentation processes. Follows BMO's SDLC process.Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.Participates in programs/projects across the enterprise.Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.Ensures development teams' unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.Proactively provides improvement opportunities to the team to enhance the processes and testing practices.Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 3-7 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.TSYS applications knowledge including TS2, TLP, Quick Remit, Centresuite, API's, MQ's, etc.TSYS expertise for both Consumer and Commercial platformsTSYS/BMO integration knowledgeKnowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.Understanding of BMO applications and infrastructure components.Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.Collaborate well with others. Ability to translate technical concepts into easy to understand terms.Able to analyze data and use testing metrics to highlight improvement opportunities.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depthGrade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Medical Lab Technician - Full Time - Toronto, ON
LifeLabs, Toronto, ON
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you. Do you want to help improve patients' healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients. LifeLabs Medical Laboratory Services is seeking a Medical Lab Technician (Cytology) to join our team in Toronto, ON. This is an important role in patient care and our business, and will let you see the difference that you make in patients' lives. This is a Full Time role for afternoon shift Monday-Friday. Job Description: • Responsible for carrying out a diverse range of work activities; ensure all duties and responsibilities are prioritized and handled with accuracy and efficiency providing quality results • Demonstrate knowledge of specimen handling requirements and prioritization of specimens and results, following LifeLabs Procedures • Data entry of specimens, while triaging testing as appropriate. • Perform manual and automated testing in accordance with LifeLabs Procedures under the direct supervision of a medical laboratory technologist • Perform procedures required to address Quality Assurance indicators as defined, consulting with resources where necessary • Identify incidents and non-conformances; escalate as appropriate • Conduct and record instrument/equipment maintenance at appropriate, defined intervals • Prepare and utilize reagents and controls using defined procedures • Ensure confidentiality of patient information • Monitor and maintain adequate amounts and proper usage of laboratory supplies • Maintain a clean, safe and orderly work environment • Ensure bio hazardous and routine garbage is handled in compliance with Environment, Health and Safety procedures • Work in a manner that protects one's own health & safety as well as the safety of co-workers and others, and that is consistent with the law and with safe work practices and procedures established by LifeLabs Are you a good fit? We are looking for passionate individuals who share in the importance of our values: Customer Focus, Accountability, Respect and Excellence, and can live these values with us every day. LifeLabs is seeking individuals who can work collaboratively in a fast-paced team environment, while adhering to LifeLabs' standards of safety, accuracy and efficiency. Do you have: • High School diploma • WHMIS training • Registered Laboratory Assistant (OSMT) optional • Previous laboratory experience preferred (Cytology) • Laboratory environment: may handle bio hazardous materials and chemicals/reagents Technical Elements: 1. Data entry skills - Must have GUI data entry experience; typing speed 45 words per min. 2. Medical terminology experience - Experience in data entry using medical terminology for patient records or tests ordered. 3. Previous cytology experience - Surepath or Hologic (preferred, not required). 4. Equipment troubleshooting - Experience working with analyzers and troubleshooting experience. 5. Chemical Management - Experience working with chemicals and supplies This is an in-person role. Hiring Range: 24.02 - 28.05 The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity. Employee Benefits: In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans. Retirement Savings Plan: The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs. Vacation Entitlement: In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year. Employee Wellness: LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports. Employee Giving program: Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization. In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits. We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves. At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers. Make a difference - join the LifeLabs team today! At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected. In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected]. Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations. Job Segment: Medical Lab, Lab Technician, Laboratory, Cell Biology, Cytology, Healthcare, Science
BMO Summer 2025 Global Markets Analyst (Generalist & Quantitative/Developer), Toronto
BMO, Toronto, ON
Application Deadline: 05/01/2024Address: 100 King Street WestJob Family Group:Capital Mrkts Sales & Service BMO Capital Markets BMO Capital Markets is a leading, full-service North American-based financial services provider offering equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,800 professionals in 35 locations around the world, including 23 offices in North America.BMO Capital Markets is a member of BMO Financial Group (NYSE, TSX: BMO), one of the largest diversified financial services providers in North America with US$924 billion total assets and approximately 57,000 employees as of April 30, 2023.Program Overview:Summer Analysts work in the Global Markets Group of BMO Capital Markets, comprising Client Coverage, Origination, Digital and Liquid Trading, Structured Products Trading, Equity Products, and Financial Resource Management. Global Markets serves institutional, corporate, and government clients.A variety of desks host Summer Analysts including Equity Sales and Trading, Clearpool E-trading, Prime Finance, Structured Notes Sales and Trading, Leveraged Finance, Securitized Products Sales and Trading, Origination, Debt Capital Markets, and US Interest Rates Sales and Trading.Summer interns will work on one desk in Global Markets over a 15-week period. Interns will be provided with desk job descriptions prior to starting and will be placed based on preference and skill set. Each intern will complete one week of onboarding and training with other interns across BMO Capital Markets. There are continuous professional development activities throughout the summer. These activities include teach-ins, trading games, meetings with senior leaders, and networking events with both peers and Senior Leadership.Responsibilities: Summer interns are fully integrated into an assigned desk. Responsibilities will vary widely from day to day based on the needs of the business and the current market environment. Depending on the assigned desk, intern skill set, and business needs, responsibilities may include:Development and deployment of business solutions such as pricing and risk modelsMarket data capture and display, spreadsheet developmentProviding insight into trading strategies leveraging quantitative modellingImproving on existing technology involving system infrastructure, internal reporting, client/management presentations, etc.Bespoke projects requiring market, portfolio, or client research and data analyticsCreating client presentation materials using PowerPoint and ExcelDeveloping client trade ideasPlanning client eventsRecapping and organizing market data and eventsShadowing and learning from Trading, Sales, and Strategy professionalsQualifications: We are looking for highly motivated individuals who can work well in a competitive, market-driven, team-based environment and seek a challenge. Global Markets encompasses a diverse group of individuals with a variety of skill sets and job functions. We look to create a diverse intern class that can fit into different roles across Global Markets.Required Qualifications:Currently enrolled in an undergraduate or Master's program with a graduation date of December 2025 or Spring 2026Strong academic record -minimum 3.4/4.0 GPA Extracurricular achievement;Demonstrated interest in and knowledge of financial markets;Excellent research and analytical skills, able to collect, analyze and interpret data;Strong interpersonal skills used within a demanding team environment;Demonstrated proactivity, resiliency, positive attitude and high motivation;Strong written and oral communication skills;Ability to attentively review, assess and provide detailed information daily on multiple projects in an organized manner;Excellent capacity to independently function as part of a team through self -motivation;Strong work ethic and a high level of professional integrity;Detail and results orientated.You are a Canadian citizen, permanent resident of Canada, or an individual who is legally authorized to work in Canada and will not require sponsorship in the futureAdditional Preferred Technical Qualifications: Currently working towards a degree in: Finance, Engineering, Actuarial Science, Computer Science, Mathematics, Physics, or Statistics;Knowledge and/or experience of front-end developer languages (HTML, CSS, JavaScript, React, Angular);Knowledge and/or experience in back end developer languages (C++, C#, Java, Python, VBA);Knowledge and/or experience of at least one type of statistical programming language (i.e. R, MatLab);Database experience (SQL, Oracle);Familiarity with data manipulation and strong quantitative/statistical background;Understanding of mathematical models;Fluency in Excel, including scripting and efficient spreadsheet design;Strong technical writing ability.How to Apply: For your application to be eligible for consideration, please apply to this posting.Please ensure the following items are submitted in your application. 1. Resume2. Transcript - please upload it in the resume section when applying in BMO's Workday application system)The campus job description above aligns to the full time job description below.Provides a markets-based suite of sales and trading solutions to Institutional, Corporate, and Retail clients. Offers a full spectrum of integrated capabilities to deliver leading market insight, risk management, and execution services to issuing and/or investor clients, including access to major global markets across asset classes including: debt, foreign exchange, interest rate, credit, equity, securitization, and commodities. Provides competitive pricing to all clients and seeks out new opportunities with prospective clients. Maximizes profit while prudently minimizing the bank's exposure and adhering to regulatory statutes.Acts as point person to provide client support in the form of proposals, marketing material, event planning, and scheduling with the cooperation of trading and sales, research, and marketing and with the support of a senior leader.Responds to inquiries from clients, regulatory agencies, or members of the business community in a professional manner and determines acceptable solutions.Helps manage the flow of inquiries, market data, and other information from clients. Routes client calls appropriately and responds quickly to client questions.Seeks to develop an understanding of client needs and outcomes.Coordinates conference calls, client events and meetings.Maintains a proactive, client service focus in order to meet their needs and increase revenue; contacts customers to present available investment services and develops client prospects from among current customers, referral leads and other sources.Verifies that all confirms on trades or sales are accurate and promptly delivered.Communicates transaction details to the brokerage community and custodians. Resolves settlement issues related to incorrect billing.Answers phones, file, fax, and coordinates meeting and travel arrangements.Develops strong market knowledge to provide comprehensive service to clients, develop new solutions, and construct compelling recommendations.Reads, analyzes and interprets common technical journals, financial reports, and legal documents in order to better serve client needs.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Cultivates strong relationships with the research team in order to understand their industries and stock coverage.Uses analytical skills (probability, statistical inference, etc.) and applies appropriate technical concepts and completes/leads consistent and reliable technical and financial reports/analyses to support client deliverables.Defines problems, collects data, establishes facts, and draws valid conclusions.Develops an understanding of and proficiency in using all required systems and models.Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.Executes a variety of administrative and analytical tasks as assigned and with minimal supervision (e.g. procedural documentation, brokerage and client commission reporting, maintenance of contacts database, disaster recovery planning, tracking and updating of periodic trading or sales metrics, etc.).Administers all aspects of the sales and or trading desk, record keeping, reporting, and file maintenance in accordance with internal controls and compliance policies and external regulations.Responds to requests for information from both internal and external sources.Communicates market data and client changes to colleagues when they are on the road or in meetings.Provides feedback on, and, supports continuous improvement opportunities.Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Familiarity with institutional equity markets.Series 7, 63 licenses.Able to read, analyze, and interpret general business periodicals, investment and financial reports.Strong familiarity with Outlook, Excel, Reuters Plus, Bloomberg, public finance/business news websites is desired.I-Star familiarity.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Please note the salary for this specific position is $95,000.Compensation and Benefits:Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Technical Production Support Analyst
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:100 King Street WestThe Service Delivery Advisor (SDA) has accountability for ensuring efficient, reliable, and available technology service delivery to their aligned CIO stakeholder(s). The SDA provides input, governance and support to their CIO strategies, its portfolios and business products; ensuring socialization within IT Operations Support (ITOS). He/she oversees service availability and service improvement plans for their Line of Business (LOB), assuring Service Level Agreement (SLA) compliance.The incumbent is the prime interface for their aligned CIO for all services/issues/concerns/gaps for ITOS. They are responsible for all aspects of the CIO's relationship with ITOS and work in partnership with Technology teams (DevOps/Engineering), IT Operations and CIO Business Relationship Managers (BRM) to ensure CIO and ITOS standards of service are met or exceeded. The SDA creates an easy and clear path for CIO interactions with its Technology (Engineering & DevOps) partners and creates confidence in Technology's ability to respond. Collaborates with Operations Manager, Technology Development, COEs and customers to ensure day-to-day operational issues are addressed expediently.Is responsible for incident and problem reporting (works in concert with Reporting Analysts to ensure integrity of end result) to ensure trends are identified and appropriate actions are taken.Completes metrics reporting and trending (weekly, monthly, quarterly) for the purpose of communicating to Line of Business (LOB) representatives and Enterprise Infrastructure (EI) executives.Is responsible for holding weekly client service discussions to identify significant issues or exceptional service efforts.Ensures business is aware of major changes that affect service and obtains business approval when required.Follows service restoration and ensures post-mortem for root cause analysis is performed to ensure issues are addressed.Provides recommendations to the business during service disruptions and temporary bypass scenarios to help identify the best solution for both the business and operations.Participates in Major Incident Recovery Teams and Technical Recovery Teams as required, representing the business while providing impacts and updating the client.Follows the ITIL (IT Infrastructure Library) process in reporting incidents and problems to ensure a consistent approach is taken in managing issues.Participates in regular customer service reviews to share service insight and gain client perspective of the service provided.Is available 24x7 (scheduled oncall) for major issues having business implications to ensure client interests are appropriately represented. Possesses the ability to effectively translate business speak to technical and vise-versa to ensure ongoing communications are clearly understood by all parties.Managing the day-to-day activities of the Problem processProviding oversight on the progress of root cause investigation performed by Level 2 and 3Provides stakeholder communication on Active problems and their investigation progressEnsure the Coordination for resolution of problems goes through Change ManagementReview problems to check for quality and completeness for problems within support scopeDrives the efficiency and effectiveness of the Problem Management process & Discover continual service improvement opportunitiesCoordinate and oversee the management of WMT owned problem recordsEnsure Problem Records are assigned, properly documented, and closed/updated as per Problem Governance GuidelinesMonitors, restores service, changes, supports, and handles day-to-day activities 7/24/365 required to run the mission critical systems for the company ensuring business service levels are met and environments are managed. Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure and applications. Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.• Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.• Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. • Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. • Supports deployment activities, managing implementation issues to resolution. • Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the bank. Develops or helps to develop the knowledge assets required for the operation. Promotes adherence to standards and industry best practices. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Identifies opportunities to strengthen the operational capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology. Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learningQualifications:Typically 4-7 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.Understanding of Information Technology operating processes used for systems to ensure effective delivery including but not limited to IT Operations mandatory operating standards for monitoring, logging, and alerting.Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.Technical and/or business functional knowledge of systems, tools, timing, and dependencies.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.