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On-Call Office Assistant - Various Departments
Douglas College,
Position DetailsPosition Information Position Title On-Call Office Assistant - Various Departments Posting Number 01779SA Location See Work Arrangements Grade or Pay Level S - Pay Level 5 Salary Range To be determined based on assignment (Typically range from $19.97/hour up to $23.86/hour) Position Type Support Staff - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type On-Call Posting Category Staff Start Date 02/27/2023 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This on-call auxiliary position is available starting February 27, 2023 with hiring occurring sporadically throughout the year, and may be required to work at various Douglas College campuses including New Westminster, Coquitlam, Anvil Office Tower, Maple Ridge and Surrey, Langley, & Burnaby.Hours of work are generally between 8:00 a.m. to 5:00 p.m., Monday to Friday. Overtime maybe required from time to time. Scheduled hours range between 4 hours to 7 hours per day depending on the assignment. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role To provide support to a variety of departments by performing a variety of clerical duties. Monitors telephone calls and receives visitors for the appropriate/assigned area/department. Provides exceptional client-centred service on a consistent basis to all stakeholder groups.Responsibilities1. Provides clerical support to the assigned department.a. creates mailing lists, types correspondence; formats documents, merges files;b. produces documents on a PC from written draft or dicta tape;c. assists with collating and distributing materials;d. develops/maintains filing systems, both hard copy and electronic;e. organizes room bookings and catering requests as requested.2. Acts as receptionist, receiving visitors and telephone callers.a. responds to telephone calls by taking messages, re-routing if necessary and giving pertinent information;b. receives visitors and responds to their queries/directs to appropriate area;c. ensures mail, faxes and memos are sorted and distributed; arranges for special deliveries/courier service;d. provides photocopy and distribution service within the department; distributes throughout the college when necessary.3. Provides support and resource services to the department for the effective operation of the office equipment; when required, notify the appropriate internal department for maintenance/repair.a. maintains stock of standard office supplies and forms;b. provides telephone back-up to other staff within the department.4. Performs other related duties. To Be Successful in this Role You Will Need 1. Completion of a one-year related program at a recognized post-secondary institution with a minimum of two years related work experience with the public in a high volume fast paced environment or equivalent combination of education and experience.2. Demonstrated ability to:- type correspondence, format documents, create mailing lists and merges files with an emphasis on grammar, punctuation and accuracy- keyboard 45 wpm accurately- perform computer applications including demonstrated proficiency with spreadsheets, database management, word processing software (MS Word, Excel, Power Point, and Iron Point Software), electronic mail, Internet and web applications. Proficiency on Customer Service Testing.- communicate courteously and effectively in person, in writing and over the telephone with employees, students, and the general public, as well as maintain a good working relationship with other employees.- work independently with a minimum of supervision, as well as being able to establish priorities, and achieve deadlines including the ability to multi-task.- function effectively in a team environment, including exercising initiative in offering assistance to colleagues, working collaboratively to share tasks and responsibilities, and dealing effectively with conflict.4. Demonstrated English language skills including strong oral a written communication skills.5. Good working knowledge of modern office practices and procedures including standard business formats of letters and memoranda, and proven ability to coordinate paper flow.6. Demonstrated experience and ability to function effectively in an environment where professionalism, a high degree of confidentiality and sensitivity are of primary importance; ability to be empathetic to the needs of all stakeholders and an awareness of cultural diversity. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 02/14/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/10422
Human Resources Assistant
McDonald's, Ottawa, ON
McDonald's franchise in Ottawa has an immediate opening for a Human Resources Assistant. Must be available to start as soon as possible. Must be a self-starter and have the ability to work independently with the use of numerous tools and resources.Role SummaryThe purpose of this role is to provide effective Human Resources services to support the attraction, growth, development, retention, and motivation for over 200 employees at multiple restaurant locations. This position is responsible for staffing, training, performance management, employee relations, health and safety, and compliance with policies and legislative requirements. This position works closely with the Operations Manager and other management team members on regular basis. The work schedule is full-time, flexible, and is dependent on the needs of the business. This is a salaried position based on experience. Must have access to own vehicle to visit multiple locations. Position ResponsibilitiesResponsible for ensuring all restaurants are staffed properly with the right people at the right timeAssisting restaurants to meet hiring needs by posting job ads, screening resumes, attending job fairs, conducting interviews, reference checks and hiring candidatesConducting orientation and on boarding for all new staff membersSupplying uniforms to new staff members and arranging training with the restaurantsWorking with the restaurants to ensure training is effective and completed properly for each new hireCoaching and advising restaurant management teams on employee relations, proper practices and legislative requirementsHealth & Safety managementAssist in deploying change initiatives through education and training for staff and restaurant managementWorkforce planning, anticipate restaurant needs and help management teams execute objectivesWorking with the restaurants to manage employee communication, employee engagement, and employee initiativesManaging Clearview system and conducting training to new usersAssisting / Completing payrollSpecial projects and other duties as requiredSkills & QualificationsExcellent interpersonal, communication, and presentation skills (written & verbal)Ability to interact with all levels of the organizationIssue management skills including conflict management, organization, and problem solving/decision making skillsTech savvy, the ability to use various software such as Microsoft Office and ExcelMust have Human Resources Management diploma, relevant bachelor's degree or equivalent of experienceBilingual a plusMcDonald's is an equal opportunity employer. We thank all those that apply but only those who fit the requirements will be contacted.Job Type: Full-time
116261 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Richmond, BC
Medical Office Assistant (MOA) Job ID 2024-116261 City Richmond Work Location Rich Community Hlth Services Department Richmond East Urgent & Primary Care Centre (UPCC) Home Worksite 28 - Richmond Community Labour Agreement Community Subsector Union 308 - Community HEU (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.66 Standard Hours / Week 24.75 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-1545/1100-1900/0830-1730/1415-2215 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant (MOA) with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant (MOA) to join the team at the Richmond East Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouver Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. They do not replace your Emergency nor your Family Physician access rather enhance access to urgent primary care when your doctor is not available and where you do not need emergency level care. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
118092 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-118092 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.55 Standard Hours / Week 20.63 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-345/230-1030/0845-445/0915-515 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours. You will work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures. ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour. Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Bilingual Credit Management Resolution Officer
RBC, Mississauga, ON
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English (oral and written)Flexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity:MISSISSAUGACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer - Remote
RBC, Lévis, QC
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role with an opportunity to work from home. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveAbility to work independently in a structured environment, as a Remote Office Employee (ROE), working in your home office with proven time management and organizational skills and must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with the hiring manager.Proven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English to serve our clients in the community with English speaking needsFlexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM EST and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:1540 BOUL GRBER:GATINEAUCity:GATINEAUCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-04Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer
RBC, Montreal, QC
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English to serve our clients in the community with English speaking needsFlexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM and Saturday between 8:00 AM to 4:00 PM ESTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:7101 AV DU PARC:MONTRALCity:MONTRALCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer
RBC, Winnipeg, MB
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role that offers flexible work arrangements. Our call centers are located in Meadowvale, Montreal & Winnipeg. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English (oral and written)Flexibility to work Monday to Friday, 12:00pm to 11:00pm CSTNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamRBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with Hiring Manager.HYBRIDENTJob SkillsAdditional Job DetailsAddress:ROYAL DIRECT CALL CENTRE, 1260 TAYLOR AVE:WINNIPEGCity:WINNIPEGCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-02Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual Credit Management Resolution Officer - Remote
RBC, Bathurst, NB
Job SummaryJob DescriptionWhat is the opportunity?You are an officer within our Credit Management and Recoveries team acting as an RBC ambassador delivering an exceptional client experience by offering financial advice & payment solutions during their time of need. You champion the RBC brand and provide support to our clients as they interact with us in a variety of ways. If you have strong communication skills, are inquisitive and are passionate about building client loyalty & trust come build a long-term career with RBC. This is a full time and shift oriented role with an opportunity to work from home. As Canadas leading financial institution, we are committed to safe banking and provide support to ensure your success in this critical role.What will you do?Engage with clients through Outbound calls regarding outstanding payments on their credit cards, personal and business accountsEducate & provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet clients financial obligationsFocus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on clients financial situationResolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBCContribute to team results by supporting all colleagues to be successful in meeting client needsManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsWhat do you need to succeed?Must-haveAbility to work independently in a structured environment, as a Remote Office Employee (ROE), working in your home office with proven time management and organizational skills and must be able to meet with the technological and confidentiality requirements of the role (i.e., private and quiet space, Internet connectivity, etc.) Details to be discussed with the Hiring ManagerProven interpersonal, communication and problem resolution skillsAbility to build rapport while offering the right solutions for our clients while mitigating riskDesire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concernsRequires fluency in French and English (oral and written)Flexibility to work various shifts that meet our clients needs Monday to Friday, between 8:00 AM to 9:00 PM and Saturday between 8:00 AM to 4:00 PM local timeNice-to-havePast experience in a customer service role where you provided a variety of needs-based solutionsNegotiation skillsExperience working in a team and metrics-based performance environmentPrevious experience working in a Contact/Call Centre and in a fast paced financial and/or service industryWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdditional Job DetailsAddress:100 BAYSHORE DR:OTTAWACity:OTTAWACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Personal and Commercial BankingJob Type:RegularPay Type:SalariedPosted Date:2024-04-04Application Deadline:2024-05-01Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
120211 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-120211 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.68 Standard Hours / Week 25.50 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-3:45/2:30-10:30/0845-4:45/09:15-5:15 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Orthodontic Assistant
Risas Dental and Braces, San Antonio, TX, US
We are seeking a positive and professional Orthodontic Assistant to join our Risas Family. Our Orthodontic Assistants are empowered to educate and communicate with our patients on treatment and procedures while using the latest state of the art technologies to provide patients with the best care and experience. We invest in our employee's growth and development through cross training in several dental specialties for a more well-rounded experience. Our Orthodontic Assistants get to work hands on with the doctors, in providing exceptional care for our patients.  ResponsibilitiesAssist doctors in all dental procedures and ortho treatments Sterilize, disinfect, and prepare instruments and equipment for patient treatment  Check all patient dental appliances prior to adjustment and remove if necessary Assist with bonding, banding, debonding, and coronal polishing procedures Assist in adjustments including wire changes, tie changes, placing separators, and bite stops Complete x-rays and intra-oral pictures of patients in an efficient and timely manner  Educate patients on general oral health care as directed by the doctor  Present treatment to patients based on Doctor recommendations  Record patient charting and all the doctor’s notes in the digital patient chart as directed   Maintain inventory and supplies  Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices) Any additional duties and responsibilities as assigned  QualificationsBilingual in Spanish/English  High School Diploma or GED required   Dental Assisting Certificate preferred  X-ray certification or ability to obtain within 3 months of hire   Coronal polish certification preferred  1-2 years' experience as an Orthodontic Assistant preferred  Exceptional written and verbal communication skills   Must have a superior knowledge of dental clinical operations and terminology   Ability to anticipate the needs of the doctor and patients  Must have a warm friendly, outgoing personality and excellent organizational skills.   Ability to work within a team environment and lend support, as a team player, to teammates as needed.   Benefits:  Risas Dental and Braces offers a comprehensive benefits package including:   12-hour shifts, 3 days a week  Medical and vision benefits   Free dental services  Reimbursement for X-ray and Coronal Polish Exams  401(k) with employer match  Tuition reimbursement opportunities  And many other ancillary benefits   The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value. 
OFF AS 09R - Office Assistant
BC Public Service, Lillooet, BC
Posting Title OFF AS 09R - Office Assistant Position Classification Office Assistant R9 Union GEU Work Options On-Site Location Ashcroft, BC V0K 1A0 CALillooet, BC V0K 1V0 CAMultiple Locations, BC CA (Primary)Salary Range $26.6826 - $30.0611 hourly Close Date 4/3/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Gold Trail - Lillooet and Ashcroft Job Summary A great opportunity to take the next step in your careerWorking in the Ministry of Children and Family Development, this is a general clerical/administrative job profile and typically reports to an Administrative Supervisor or Office Manager. The job provides some general program support as a minor part of the job and the primary purpose is administrative and clerical support responsibilities. The job profile is responsible for performing a variety of administrative, clerical duties and program support according to established procedures.Job Requirements: Secondary school graduation or equivalent. Experience working in an office setting. Preference may be given to applicants with one (1) or more of the following: Six (6) months or more experience working in an office setting. WILLINGNESS STATEMENTS: Must possess and maintain a valid BC class 5 Driver's licenseor equivalent. May be required to travel within the service area in adverse (reasonable) weather conditions. May be required to use your own vehicle, with appropriate insurance, on an expense account basis. For questions regarding this position, please contact [email protected] .About this Position: There is one (1) Auxiliary/Temporary (as and when needed). There is one (1) Auxiliary/Temporary (as and when needed) position in Ashcroft. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies. This position can be based out of any of the location(s) listed above. Employees of the BC Public Service must be located in BC at the time of employment.Known for its hot, dry summers and mild autumn weather, Lillooet is the perfect summer destination. There is an abundance of sunshine in the semi-desert climate and no shortage of outdoor activities, including fishing, hiking, biking, and boating.Outdoor activities are plentiful, hiking surrounding hills brings photo opportunities of our expansive vistas. Bring your bicycle and enjoy easy riding through our downtown area. Stroll along the streets and view the many beautiful mosaics found throughout the community. We offer a respite from the hustle and bustle of our nearby cities; life is a manageable pace in Ashcroft, that's one of the reasons we say: "Wellness Awaits You" in Ashcroft.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 18953
S.i. Systems, Toronto, ON
Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 18953 Location- 100% RemoteDuration- 6 months, possibility of extensionHours- 7.5 Hours a dayResponsibilities-Greet patients via text and/or video, collect information such as medical concerns, and ensure patient profiles are up to dateAct as a gatekeeper to assist in redirecting patients who are not appropriate for virtual careProvide administrative support to clinicians by completing administrative tasksBook appointments and facilitate communication of messages between clinicians and patientsCoordinate with our clinic and other operations team members to ensure complete patient careDirect and/or re-direct patient referrals and requisitions via faxProactively follow up on lab results, diagnostic tests, and referral statusesSupport patient inquiries on our support desk platformOrganize, manage and file incoming patient faxesMust have skills: Bilingualism (French, English)Available for all of these working shifts in Eastern time zone: (2pm-10pm / 4pm-12am - weekdays) (11am-7pm / 2pm-10pm / 4pm-12am - weekends) (First 2 weeks of training : 9 am-5 pm)Knowledge of medical terminology, experience handling confidential medical records or physical charts Private clinic, Dental clinic, or primary care experience is an assetExcellent communication and interpersonal skills to collaborate effectively with the medical team and patientsNice to have skills:Technical skillsExperience working in a clinicExperience working with a CRM (customer relation management tool) and EMR software (electronical medical records) Nice to have skills: 1. Technical skills 2. Experience working in a clinic Apply
Aviation Bilingual Administrative Assistant
WSP Canada, Aurora, ON
The Opportunity: WSP is seeking a Bilingual Administrative Assistant to join our Aviation, Transportation Systems team. Reporting to the Director, the Administrative Assistant assists the project team by coordinating and supporting the execution of project and department activities. As a member of the Transportation Systems team, you will be given opportunities to apply your education and experience in supporting a multidisciplinary team working on large, complex projects. You will be challenged to manage multiple priorities, meet tight deadlines, and maintain a very high standard of care. You will gain knowledge through mentorship and skills development, fast-tracking your professional development to becoming a strong Administrative Assistant in the transportation consulting field.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSP What you can expect to do here: Administrative support to the management team which includes coordinating travel arrangements and handle requests and queries from the team; Coordinate necessary meetings, as required, including take and distribute minutes of meeting, follow-up on actions; Write and distribute emails, client correspondence memos and letters; Support return to office initiatives; Organize and schedule appointments and meetings for the senior management team; Provide quality checks and reviews of team training courses such as training review and completion, per project and team requirements; General and electronic filing and archiving, photocopying, and other administrative duties as required; Work closely with Project Managers by offering consistent and professional administrative support with their daily general and project requests; Assist in the preparation of regularly scheduled reports including various proposal sections such as executive summaries, project descriptions etc.; Coordinate with subcontractors; Prepare Purchase Orders and Work Orders; Create and maintain a register of all project and proposal documents by regular updates of related logs to track all documents including opportunities, completed, wins, losses etc.; Ensure all project and proposal documentation is compliant with project formats, company standards, styles, and verification forms; Participate in proposal development processes and methodologies; Review final reports and submissions for delivery; Research best practices, assist with developing a business case, and prepare client presentations; Other duties as assigned/required. What you'll bring to WSP: Graduate of business administration diploma preferred; Must be bilingual in French and possess both strong speaking and written French communication skills; 3 - 5 years of experience providing administrative support in a professional consulting environment; Communicate with clients, sub-consultants, and team members in a professional manner; Experience with budget tracking; Excellent organizational skills (record keeping, time management, follow up); Interest and or experience in transportation projects and proposals; Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change; Strong organizational skills and the ability to take initiative Excellent problem-solving abilities; Team player with a flexible can-do attitude and the ability to prioritize workload and handle multiple deadlines; Exceptional interpersonal skills; Integrity, professionalism, and excellent written and verbal communication skills are required to handle both internal and external communications with tact and diplomacy; Ability to work in teams and foster a spirit of cooperation while coordinating a variety of activities and personalities; strong people management and negotiating skills within a team environment; Familiarity with handling technical documents and project management practices; IT skills, including Word, Excel, PowerPoint, Outlook, and Visio. MS Access is an asset; Available for occasional overtime work; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Executive Assistant - Hybrid
Hunt Personnel/Temporarily Yours, Vancouver, BC
Join one of the biggest players in Canada’s mining industry in this exciting Executive Assistant opening. This is your chance to take the reins in a fast-paced environment where your sense of humor is as valued as your leadership skills. It’s more than just a job – this is your pathway to personal and professional enrichment and a fulfilling career.The Executive Assistant is responsible for providing high-level administrative support to the Senior Vice President, General Counsel and the company’s Legal department. This role requires someone with a proactive mindset, the desire to tackle challenges head-on, and the ability to thrive under pressure.What’s In It For YouA great annual salary in the $65-90.5K range based on your skills and experience, a hybrid work model (3 days in office, 2 from home), as well as amazing benefits including 3 weeks of vacation, an annual bonus, a profit-sharing plan, health and personal spending accounts, health, dental and vision care, an employer-pension plan, life insurance and disability coverage, EFAP, and overall well-being support.What You’ll DoPrepare various presentations, reports, projects and other compositionsProcess and code expense reports and invoicesManage the SVP’s calendar and coordinate travel arrangementsScreen and handle incoming inquiries, responding to various requests on SVP’s behalfAssist with onboarding and offboarding, as well as internal department changesIT troubleshootingMaintain filing systems, including opening and closing filesOrganize retreats and department eventsOther administrative and general support as neededWhat You Bring3-5 years of increasingly responsible administrative experienceExperience in a legal environment is considered an assetLegal Administrative Assistant certificate is beneficialStrong computer proficiency including advanced MS Office skills (PowerPoint, Excel, Work and Outlook), experience with Worldox is an assetExtremely effective communication (written and verbal) and interpersonal skillsDetail-oriented and highly organized with the ability to multitask effectively to meet deadlinesTeam-oriented and adaptable to changing requirements
Administrative Assistant - Operational Support, Part Time, Bilingual, Montreal, QC
Equest, Montreal, QC
Administrative Assistant - Operation Support, Part-Time, Bilingual Intertek is searching for an Administrative Assistant - Operation Support to join our Electricalteam in our Montreal, QC office. We're looking for somebody with prior experience in an administrative position who speaks French and English and is willing to work part-time. This is a fantastic opportunity to grow a versatile career as an Administrative Assistant supporting our Electrical business unit by performing a full range of administrative duties, including running reports using Microsoft office, data analysis, billing and month end reconciliation. What it takes to be successful in this role: Create various documents, spreadsheets, etc. utilizing Microsoft Office software. Review deliverables from the Field Inspectors for correctness. Research a wide variety of information requests. Assist with developing, updating, and/or reviewing local operating procedures, work instructions and helping with Purchasing, PO's and minor financial requests. Create billing sheets. Assist with month end re-conciliation. Assist with the analysis of data as required. Assist with forecasting and month end reports. Performing other work as required. Essential Requirements and Qualifications High School Diploma or GED. Prior experience directly related to the role. Microsoft Office proficiency. Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines. Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management. Ability to communicate and interact effectively in verbal written and presentation formats. Must possess the fundamental technical and administrative skills required to perform the job duties. Excellent communication skills, both verbal and written. Excellent prioritization, organization, and time management skills. Be able to type quickly with high degree of accuracy. Preferred Requirements and Qualifications Certificates or proven skills with Microsoft Office. 1+ years of experience in a similar industry. Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . What we have to offer: We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, RRSP with company match, tuition reimbursement and more. Intertek believes that Our People are our strongest tool for success. Please apply online at Intertek Canada Careers (oraclecloud.com) We are an Equal Opportunity Employer and do not discriminate against applicants due to disability, race, colour, religion, sex or national origin. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
OFF AS 09R - Office Assistant
BC Public Service, Nanaimo, BC
Posting Title OFF AS 09R - Office Assistant Position Classification Office Assistant R9 Union GEU Work Options On-Site Location Nanaimo, BC V9T 6L8 CA (Primary)Salary Range As of April 7, 2024 - $50,190.86 - $56,546.21 annually Close Date 4/18/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division 039 Job Summary A great opportunity to take the next step in your careerThe Office Assistanthas a primary focus on providing day-to-day program support within the social services office.The position reports to the Office Manager and receives direction from multiple stakeholders that include social workers, Team Leaders, Managers, and the immediate supervisor.The position is the point of contact for client intake which includes the general public.This position provides general administrative, clerical, and program support to the work unit.If you enjoy working as part of a diverse team and are seeking an opportunity to develop your administrative skills, we look forward to your application.Job Requirements: Secondary school graduation or equivalent. Experience working in an office setting. Minimum of 40 words per minute (WPM) in keyboarding. Preference may be given to applicants with the following: Completed Office Administration courses. Experience working directly or in person with vulnerable populations. Minimum of one (1) year experience providing service to the general public, in person or on the phone. For questions regarding this position, please contact [email protected]. About this Position: This position has full time on-site requirements. This position is based out of Nanaimo. An eligibility list may be established to fill both current and/or future permanent vacancies.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Bilingual Corporate Counsel
Aon, Toronto, ON
Aon is looking for a Bilingual Corporate Counsel - Montréal, Toronto As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our In-house Legal team. You will be providing legal support to all lines of business within Aon Canada and can be based out of our Montréal or Toronto offices. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Establish and cultivate relationships with stakeholders in the business; Assist the business, performing contract reviews and drafting; Negotiate, draft, assess and manage commercial contracts and a wide variety of commercial documents; Provide advice on current and new projects, products and services; Establish strong working relationships internally with peers on the local and global legal and compliance teams to collaborate and partner on issues; Manage relationships with external counsels; Assist and support with licensing and regulatory matters; Review contract templates, policies and procedures; Participate in the development and presentation of internal legal training for business colleagues; Provide general legal advice and guidance on a wide range of legal matters to support the business; and Act as a role model for the behaviours defined by the Aon Leadership Model. How this opportunity is different As a Corporate Counsel, you will report directly to our Deputy Chief Counsel, Canada. In this position, we’re seeking a high energy professional who is creative and intelligent with a taste for coordination and organization in a fast-paced environment. We are looking for a team player, with a sense of humor who is skilled at operational efficiencies, managing business relationships, developing best practices while getting things done. Skills and experience that will lead to success: Minimum 5-8 years of relevant corporate/commercial post-call experience gained in a upper tier law firm and/or in-house legal department in an insurance or professional consulting services firm and/or a related field such as banking or financial services; Detail and results-orientated; able to work independently on a variety of projects, able to balance multiple priorities in a fast-paced; high pressure environment and meet project deadlines; Strong organizational, planning and time management skills; Demonstrated problem-solving and analytical skills in developing solutions for complex business issues; Ability to work within a team with a heightened sense of responsibility and initiative; Proven client relationship management skills; ability to partner and establish yourself as a trusted advisor with the business; Strong attention to detail with the operate with minimal supervision, working with accuracy and reliability; Strong technical expertise and the proven ability to remain current with respect to trends in the market, and stay current on changes to the applicable law provincially and federally; Sensitive to issues of confidentiality and ability to use discretion as warranted; Excellent interpersonal and communications skills (verbal and written), ability to clearly articulate ideas and information and effective stakeholder engagement skills; Embraces entrepreneurial and creative spirit in work; forward-thinking, progressive, energetic and disciplined; High level of composure, ability to demonstrate sound judgment, tact and diplomacy required to deal with senior level contacts; and Bilingualism would be considered an asset (English/French)P. Preferred Experience: Would be considered an asset for someone to have previous experience working with legal matters within the insurance industry from working directly with a large insurance carrier, insurance broker and/or a legal firm that specializes in insurance law. Education: Bachelors of Law or Juris Doctor Degree required, with a membership in good standing with a Canadian Bar Association; and Commitment to professional development. If available, please submit a copy of your resume in both French and English. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]. #LI-DR1 #LI-HYBRID 2541212
Orthodontic Assistant
Risas Dental and Braces, Aurora, CO, US
We are seeking a positive and professional Orthodontic Assistant to join our Risas Family. Our Orthodontic Assistants are empowered to educate and communicate with our patients on treatment and procedures while using the latest state of the art technologies to provide patients with the best care and experience. We invest in our employee's growth and development through cross training in several dental specialties for a more well-rounded experience. Our Orthodontic Assistants get to work hands on with the doctors, in providing exceptional care for our patients.  ResponsibilitiesAssist doctors in all dental procedures and ortho treatments Sterilize, disinfect, and prepare instruments and equipment for patient treatment  Check all patient dental appliances prior to adjustment and remove if necessary Assist with bonding, banding, debonding, and coronal polishing procedures Assist in adjustments including wire changes, tie changes, placing separators, and bite stops Complete x-rays and intra-oral pictures of patients in an efficient and timely manner  Educate patients on general oral health care as directed by the doctor  Present treatment to patients based on Doctor recommendations  Record patient charting and all the doctor’s notes in the digital patient chart as directed   Maintain inventory and supplies  Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices) Any additional duties and responsibilities as assigned  QualificationsBilingual in Spanish/English  High School Diploma or GED required   Dental Assisting Certificate preferred  X-ray certification or ability to obtain within 3 months of hire   Coronal polish certification preferred  1-2 years' experience as an Orthodontic Assistant preferred  Exceptional written and verbal communication skills   Must have a superior knowledge of dental clinical operations and terminology   Ability to anticipate the needs of the doctor and patients  Must have a warm friendly, outgoing personality and excellent organizational skills.   Ability to work within a team environment and lend support, as a team player, to teammates as needed.   Benefits:  Risas Dental and Braces offers a comprehensive benefits package including:   12-hour shifts, 3 days a week  Medical and vision benefits   Free dental services  Reimbursement for X-ray and Coronal Polish Exams  401(k) with employer match  Tuition reimbursement opportunities  And many other ancillary benefits   The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value. 
Orthodontic Assistant
Risas Dental and Braces, Denver, CO, US
We are seeking a positive and professional Orthodontic Assistant to join our Risas Family. Our Orthodontic Assistants are empowered to educate and communicate with our patients on treatment and procedures while using the latest state of the art technologies to provide patients with the best care and experience. We invest in our employee's growth and development through cross training in several dental specialties for a more well-rounded experience. Our Orthodontic Assistants get to work hands on with the doctors, in providing exceptional care for our patients.  ResponsibilitiesAssist doctors in all dental procedures and ortho treatments Sterilize, disinfect, and prepare instruments and equipment for patient treatment  Check all patient dental appliances prior to adjustment and remove if necessary Assist with bonding, banding, debonding, and coronal polishing procedures Assist in adjustments including wire changes, tie changes, placing separators, and bite stops Complete x-rays and intra-oral pictures of patients in an efficient and timely manner  Educate patients on general oral health care as directed by the doctor  Present treatment to patients based on Doctor recommendations  Record patient charting and all the doctor’s notes in the digital patient chart as directed   Maintain inventory and supplies  Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices) Any additional duties and responsibilities as assigned  QualificationsBilingual in Spanish/English  High School Diploma or GED required   Dental Assisting Certificate preferred  X-ray certification or ability to obtain within 3 months of hire   Coronal polish certification preferred  1-2 years' experience as an Orthodontic Assistant preferred  Exceptional written and verbal communication skills   Must have a superior knowledge of dental clinical operations and terminology   Ability to anticipate the needs of the doctor and patients  Must have a warm friendly, outgoing personality and excellent organizational skills.   Ability to work within a team environment and lend support, as a team player, to teammates as needed.   Benefits:  Risas Dental and Braces offers a comprehensive benefits package including:   12-hour shifts, 3 days a week  Medical and vision benefits   Free dental services  Reimbursement for X-ray and Coronal Polish Exams  401(k) with employer match  Tuition reimbursement opportunities  And many other ancillary benefits   The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.