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Nursing Unit Assistant (NUA)
Vancouver Coastal Health, Vancouver, BC
Come work as a Nursing Unit Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nursing Unit Assistant to join the Operating Rooms team at UBC Hospital in Vancouver, BC Apply today to join our team! As a Nursing Unit Assistant at Vancouver Coastal Health you will:Work in a team based environment and perform clerical/receptionist functions in the support of the delivery of client care.Place client/family needs above all other concerns.Perform a variety of clerical duties such as:transcribing and processing physicians’ orderscommunicating with other departments and hospitals to coordinate client appointments and transportationarranging client tests and receiving resultsreceiving visitors and answering the telephone, and prioritizing requestsAssemble and maintain client charts, arrange for client admissions and discharges.Perform timekeeping functions and compile statistics.Type and distribute a variety of technical and non-technical reports and other materials.Maintain an inventory of stationery supplies, and ensure filing systems are maintained.QUALIFICATIONS:Education & ExperienceGrade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year’s recent, related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to keyboard 40 w.p.m.Ability to organize work.Ability to operate related equipment.Ability to utilize a variety of computer software applications.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffDiversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2022.Only short-listed applicants will be contacted for this posting.
Patient Registration Clerk (bilingual)
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 349981 Position Number: 20068046 Posting End Date: Open until filled City: Winnipeg Site: St. Boniface Hospital Work Location: St. Boniface Hospital Department / Unit: Patient Registration Job Stream: Non-Clinical Union: CUPE Anticipated Start - End Date: 12/05/2023 - Indefinite Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.514, $21.129, $21.762, $22.415, $23.088, $23.779 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. . Position Overview Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned. Experience One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.). A combination of education and experience will be considered. Education (Degree/Diploma/Certificate) Grade XII or recognized equivalent. Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or Successful completion of a recognized medical terminology course. Certification/Licensure/Registration Not Applicable Qualifications and Skills Fluently bilingual in both English and French. Keyboarding speed: 35 wpm. Ability to work in a Windows operating environment. Ability to retain information which is of a confidential nature. Good interpersonal communication skills. Demonstrated problem-solving skills. Legible handwriting. Strong interpersonal skills and telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. Ability to multi-task in a fast-paced environment. **The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department. Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines. A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION Physical Requirements Physically capable of assisting patients in wheelchairs, with luggage, etc. St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day. This term position may end earlier as outlined in your collective bargaining agreement. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 351074 Position Number: 20033077 Posting End Date: Open until filled City: Winnipeg Employer: St. Boniface Hospital Site: St. Boniface Hospital Department / Unit: Patient Registration Job Stream: Non-Clinical Union: CUPE Anticipated Start Date: ASAP FTE: 0.20 Anticipated Shift: Nights;Weekends; Rotation: 2330-0745 WK2: Friday & Saturday (weekend nights) Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.514, $21.129, $21.762, $22.415, $23.088, $23.779 Position is subject to a typing test and French test. Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned. Experience One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.). A combination of education and experience will be considered. Education (Degree/Diploma/Certificate) Grade XII or recognized equivalent. Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or Successful completion of a recognized medical terminology course. Certification/Licensure/Registration Not Applicable Qualifications and Skills Fluently bilingual in both English and French. Keyboarding speed: 35 wpm. Ability to work in a Windows operating environment. Ability to retain information which is of a confidential nature. Good interpersonal communication skills. Demonstrated problem-solving skills. Legible handwriting. Strong interpersonal skills and telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. Ability to multi-task in a fast-paced environment. **The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department. Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines. A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION Physical Requirements Physically capable of assisting patients in wheelchairs, with luggage, etc. St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Laboratory Clerk
Northern Health, Masset, BC
Position Summary ** Financial Support for Moving Expenses is available for this position ** Northern Health is looking for an experienced, highly efficient, and self-directed permanent part time Laboratory Clerk to support the Laboratory department.Reporting to the Chief Technologist or designate, the Laboratory Clerk performs data entry functions; receives, sorts and verifies specimens against requisition/physicians' orders; accessions specimens; provides clerical and receptionist duties such as answering the telephone and filing for the department.Shift Rotation/Hours of work: Monday to Friday, Days, 08:00 to 12:00New Wage: As of April 1, 2023, the new wage is: $25.17/hour Northern Haida Gwaii Hospital in located in Masset and is a four acute care bed hospital with one palliative care bed, four long term care beds and a four unit assisted living complex. They offer emergency, lab, diagnostic imaging, pharmacy, home and community care services, primary care mental health and substance use, services, chronic disease management, physiotherapy and speech and language therapy. Visiting specialists includes Pediatrics, Orthopaedics, ENT, Nephrology, Endocrinology, Respirology, Rheumatology, Urology and Ophthalmology.Masset is a small fishing village located on Graham Island with a population of approximately 793 residents and servicing a surrounding population of 2300. Masset has a unique culture, beautiful landscapes, and amazing beaches. Check out Masset , the place where the ocean meets the shore and the sunsets are breathtaking.What Northern Health has to offer you!• Comprehensive benefit packages including MSP, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Grade 12, medical terminology, and two (2) years' recent related experience; or an equivalent combination of education, training, and experience.Skills and Abilities:• Ability to communicate effectively, both verbally and in writing.• Ability to deal with other effectively.• Ability to operate related equipment.• Physical ability to carry out the duties of the position.• Ability to organize work.• Ability to type 45 w.p.m.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Admissions/Intakes
Aurora Recovery Centre, Gimli, MB, CA
NOC code: 14101 ReceptionistsAbout usAurora Recovery Centre is a leading addiction treatment center that provides comprehensive and personalized care to individuals struggling with substance abuse and related mental health issues. Our mission is to offer a safe and supportive environment where clients can heal, recover, and achieve long-term sobriety.Job Summary:We are seeking an Admissions/Intake Coordinator to join our Healthcare Centre's compassionate team dedicated to providing exceptional patient care. In this crucial role, you will be the first point of contact for patients and their families, facilitating a seamless intake process and contributing to a positive healthcare experience. Your empathetic nature, organizational prowess, and attention to detail will ensure that patients receive the care they need while navigating the administrative aspects of admissions.Key Responsibilities:Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone, and may perform clerical duties and maintain front desk security and security access listsSchedule appointments, using manual or computerized systemsRecord bookings, handle credit card checks, receive payments, and issue receipts.Interview patients to obtain and process information required to provide hospital and medical servicesGreet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.Requirements:High school diploma or equivalent required; College or University degree in HR, Accounting, or related field preferred.Previous experience in healthcare, particularly in admissions, intake, or patient coordination preferred.Strong communication skills and the ability to convey empathy and compassion to patients and their families.Ability to multitask, prioritize responsibilities, and adapt to a fast-paced healthcare environment.Positive attitude, team player, and a commitment to providing excellent patient careStrong attention to detail and accuracy Strong written and verbal communication skills.Ability to work independently and as part of a team.
Patient Registration Receptionist
Interior Health Authority, Kaslo, BC
Position SummaryVictorian Hospital of Kaslo has an exciting opportunity for a Casual Patient Registration Receptionist to join their team. Hours of work are Rotating days - 08:00 to 16:00.This is a casual position. Casual means hours are not guaranteed and that days of work and shift times may vary. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.What we offer:Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you. *** Effective April 1, 2024 new hourly rate is $24.80What will you work on?In this role you will work in a customer-focused, team-oriented framework performing a variety of clerical duties such as:• Patient registration,• Booking outpatient appointments, • Pulling and assembling charts,• Reception duties,• Cashier functions and journal entry (general ledger accounting test to be done in-house),• Performs other related duties as assigned.What should your application include?• A current 5 Minute Typing Test 50 wpm or greater completed within past 48 months from a recognized institution, (ON-LINE TESTS NOT ACCEPTED);• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week);QualficationsEducation, Training and Experience:Grade 12, plus one year’s recent, related experience or an equivalent combination of education, training and experience.Skills and Abilities: Ability to keyboard at 50 wpm Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority, Winnipeg, MB
Requisition ID: 355310 Position Number: 20023787 Posting End Date: Open Until Filled City: Winnipeg Employer: St. Boniface Hospital Site: St. Boniface Hospital - St. Boniface Hospital Department / Unit: Patient Registration - SBH Job Stream: Non-Clinical Union: CUPE Anticipated Start Date: ASAP FTE: Casual Anticipated Shift: Days;Evenings;Nights;Weekends Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $20.514, $21.129, $21.762, $22.415, $23.088, $23.779 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned. Experience One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.). A combination of education and experience will be considered. Education (Degree/Diploma/Certificate) Grade XII or recognized equivalent. Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or Successful completion of a recognized medical terminology course. Qualifications and Skills Fluently bilingual in both English and French. Keyboarding speed: 35 wpm. Ability to work in a Windows operating environment. Ability to retain information which is of a confidential nature. Good interpersonal communication skills. Demonstrated problem-solving skills. Legible handwriting. Strong interpersonal skills and telephone manner. Ability to adapt readily to stressful situations. Ability to work independently with minimal supervision. Ability to multi-task in a fast-paced environment. **The candidate must be able to understand and speak French at a proficiency level that allows them to sustain varied in-depth conversations with patients and families. Language proficiency will be evaluated in order to assess the applicant’s proficiency level. For information on the required proficiency level, please contact the Human Resources Department. Le candidat doit pouvoir comprendre et parler le français afin de soutenir une variété de conversations avec les patients et les familles. Une évaluation de la maîtrise de la langue sera effectuée dans le but de vérifier le niveau de compétence du candidat. Pour de plus amples renseignements au sujet du niveau linguistique, veuillez communiquer avec le service des Ressources humaines. A RESUME IS REQUIRED WHEN APPLYING FOR THIS POSITION Physical Requirements Physically capable of assisting patients in wheelchairs, with luggage, etc. St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Switchboard| Cashier| Registration| Health Records
Interior Health Authority, Invermere, BC
Position SummaryInvermere & District Hospital has an exciting opportunity for a Casual Switchboard Operator/Health Records Clerk to join their team! Hours of work for this position are rotating days -07:00 to 14:00, 07:00 to 15:00, 08:00 to 15:00, 08:00 to 16:00, 09:00 to 17:00.This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.How will we help you grow?Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you. What Will You Work On?This position performs a variety of clerical duties with operating the switchboard, patient registration, health records, cashier functions and maintaining supplies, such as: • Operates switchboard and public address system and other paging device systems;• Receives and directs patients and visitors;• Health records - pull and assemble charts/files, identify and process corrections, receive and process requests for release of information, review completed charts for accuracy, maintain statistics and health record tracking systems;• Responds to and monitors hospital alarms and emergency codes; • Maintains physician on-call/vacation lists and other hospital staff; • Patient registration;• Cashier duties - receiving payments; recording payments in cash journals and/or summary sheets; and issuing change and receipts;• Maintains supply inventory by ordering stock and non-stock items for acute and residential care;• Receives, checks and deposits patient valuables for safekeeping;• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for pre-admissions, admissions, discharges, and transfers, opening and redirecting incoming mail, and maintaining filing systems.What should your application include?• Completion of Grade 12;• A current Typing Test of 45 wpm or greater completed within past 48 months from a recognized institution ;• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;• A Cover Letter stating your availability.Casual employment includes: short-notice, on-call availability; workload coverage during a temporary absence; and/or providing relief coverage in a specific position. Once hired into a casual role, employees are eligible to apply for internal postings including permanent part-time or full time positions. There are many opportunities with Interior Health that begin with casual positions and lead to regular employment.If you are an experienced Switchboard Operator/Registration Clerk and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, Apply Today!QualficationsEducation, Training & Experience: • Grade twelve• One (1) year of recent, related experience or an equivalent combination of education, training and experience.Skills and Abilities:• Ability to keyboard at 45 wpm• Ability to communicate effectively, both verbally and in writing.• Ability to deal with others effectively.• Physical ability to carry out the duties of the position.• Ability to organize work.• Ability to operate related equipment.https://www.youtube.com/watch?v=oHrQYgybTOE
Switchboard Operator | Receptionist
Interior Health Authority, Cranbrook, BC
Position SummaryEast Kootenay Regional Hospital has an exciting opportunity for a Casual Receptionist to join their team in Cranbrook, B.C! This position works rotating days, nights & evenings - 06:00 to 14:00, 08:00 to 15:00, 08:00 to 16:00, 14:00 to 22:00, 22:00 to 06:00, 09:30 to 17:30.This is a Casual opportunity. Casual means there are no guaranteed hours and work requirements can vary from 0 - 37.5 hours per week.How will we help you grow?Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you. What Will You Work On?This position performs a variety of clerical duties associated with operating the switchboard, receiving and registering patients, processing accounts receivable such as: • Operating switchboard and public address/paging systems;• Participates in various emergency procedures;• Receives patients/visitors and directs to appropriate areas and checks valuables into the safe;• Patient registration - admitting duties, arranging escorts for patients, preparing identity armbands, cards and admitting forms;• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash;• Clerical duties - typing, compiling and distributing various documents/lists/schedules, completing data entry for admissions and patient count. What should your application include?• Completion of Grade 12• A current Typing Test of 45 nwpm or greater completed within past 48 months from a recognized institution • Proof of Medical Terminology (complete certificate or course)• Your Resume indicating one year’s recent related experience, Or an equivalent combination of education, training and experience;• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week);Casual employment includes: short-notice, on-call availability; workload coverage during a temporary absence; and/or providing relief coverage in a specific position. Once hired into a casual role, employees are eligible to apply for internal postings including permanent part-time or full time positions. There are many opportunities with Interior Health that begin with casual positions and lead to regular employment.If you are an experienced Switchboard/Receptionist and want to be challenged in your role while working with a solid and experienced team in a wonderful working environment, Apply Today!QualficationsEducation, Training & Experience: • Grade 12 • One year’s recent related experience or an equivalent combination of education, training and experience.Skills and Abilities:• Ability to keyboard at 45 wpm.• Working knowledge of medical terminology.• Ability to operate related equipment (i.e. computer hard and software such as Windows, MS Office etc)• Ability to communicate effectively, both verbally and in writing.• Ability to deal with patients, visitors and employees in an effective manner.• Ability to organize work.• Ability to physically carry out the duties of the position.
121895 - Receptionist/Clerk/Typist
Vancouver Coastal Health, Vancouver, BC
Receptionist/Clerk/Typist Job ID 2024-121895 City Vancouver Work Location VGH 12th & Oak Department Medical Imaging Work Area Medical Imaging Home Worksite 01 - Vancouver General Hospital Labour Agreement Facilities Subsector Union 100 - Facilities HEU Position Type Float Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Administrative Professionals Salary Grade 11 Min Hourly CAD $24.80/Hr. Max Hourly CAD $24.80/Hr. Shift Times 0630-1430, 0730-1530, 1530-2330, 2330-0730 or as operationally required Days Off Saturday, Stats, Sunday Position Start Date As soon as possible Salary The salary range for this position is CAD $24.80/Hr. - CAD $24.80/Hr. Job Summary Come work as a Receptionist/Clerk/Typist with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Receptionist/Clerk/Typist to join the Medical Imaging Clerical team at Vancouver General Hospital. Apply today to join our team! As a Receptionist/Clerk/Typist with VCH you will:Perform a variety of clerical, reception and typing duties such as:Receiving visitors and patients;Answering incoming calls;Responding to enquiries and requests for release of Radiology report information;Preparing and maintaining patient files;Inputting a variety of patient information into an established computerized database system;Signing out images;Printing or copying Radiology images within the darkroom or to disk from the Picture Archiving and Communication System;Collecting and distributing mail, dictation tapes and reports within the department;Typing non-technical material utilizing wordprocessing software; andInvestigating and performing corrections to computerized patient information utilizing the Radiology and Hospital Information Systems. Qualifications Education & ExperienceGrade 12, plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to keyboard at 40 w.p.m.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Ability to organize work.Physical ability to carry out the duties of the position.Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Nursing Unit Assistant (NUA)
Vancouver Coastal Health, Richmond, BC
Come work as a Nursing Unit Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nursing Unit Assistant to join the Minoru Residence team in Richmond, BC. Apply today to join our team! As a Nursing Unit Assistant at Vancouver Coastal Health you will:Work in a team based environment and perform clerical/receptionist functions in the support of the delivery of client care.Place client/family needs above all other concerns.Perform a variety of clerical duties such as:transcribing and processing physicians’ orderscommunicating with other departments and hospitals to coordinate client appointments and transportationarranging client tests and receiving resultsreceiving visitors and answering the telephone, and prioritizing requestsAssemble and maintain client charts, arrange for client admissions and discharges.Perform timekeeping functions and compile statistics.Type and distribute a variety of technical and non-technical reports and other materials utilizing computer systems and software relevant to the job,Maintains an inventory of stationery supplies, and ensures filing systems are maintained.Qualifications Education & ExperienceGrade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.Knowledge & AbilitiesAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to keyboard 40 w.p.m.Ability to organize work.Ability to operate related equipment.Ability to utilize a variety of computer software applications.Closing StatementThe hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting.
Medical Imaging Aide/Clerk - Langley Memorial Hospital
Fraser Health Authority, Langley, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities.   Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.   We currently have an exciting opportunity for a Casual - Medical Imaging Aide/Clerk to join our team at Langley Memorial Hospital located in Langley, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.   Come work with us!   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021, all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms client registration and check in, places appointment reminder calls to clients, relays pre-test preparation information to clients, and may reschedule and/or book client appointments as required. Assists Technologists with positioning and lifting clients as directed and/or escorting patients to and from exam room. Monitors and replenishes department inventories and ensures core supply levels are maintained, performs cleaning and tidying functions of the area, performs clerical functions, and acts as receptionist to support the delivery of client care to ensure client/family needs are met above all other concerns. ResponsibilitiesRegisters clients by methods such as obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms, and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Reschedules and/or books appointments in accordance with Radiologists' established priority level and medical/technical staff schedules by methods such as receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions; posing questions from established questionnaire or as directed by radiologist and/or technical staff to screen patient for contra indicators, follows up with referring physicians for requisitions not yet received; adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Assists with mobilization of clients as directed by technical and/or nursing staff, by escorting patients into scan room, positioning, lifting and/or transferring clients on and off beds, treatment tables, stretchers and wheelchairs, following prescribed safe techniques and lifting practices such as utilizing mechanical lifts and/or slide boards as required. Monitors inventories in procedure rooms, utility areas, linen areas, supply cupboards, carts, and outpatient areas by reviewing core supplies to identify depleting stock, creating order list for Supervisor to review and approve, receiving supplies, and checking ordered supplies match those received. Replenishes items such as linen, contrast, needles, swabs, syringes and drapes by unpacking supplies upon receipt and storing in appropriate areas. Cleans and maintains counters in scan control, front desk, and cleaning monitors, keyboards and telephones by wiping and spot washing with appropriate cleaners and disinfectants. Acts as receptionist by performing duties such as greeting and directing clients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Phones security and/or emergency as requested in accordance with Code and organizational procedures. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation, and completing requisitions for approval of replacement stationary items as required.Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other related duties as assigned. QualificationsEducation, Training and ExperienceGrade 12 plus two year’s recent, related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate both verbally and in writing. Ability to deal with others effectively. Physical ability to perform the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Royal Columbian Hospital
Fraser Health Authority, New Westminster, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.   Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.   We currently have an exciting opportunity for a Casual  – Booking Clerk, Medical Imaging to join our team at Royal Columbian Hospital located in New Westminster, BC. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.   Come work with us!   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Peace Arch Hospital (PAH))
Fraser Health Authority, White Rock, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Peace Arch Hospital.  Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Eagle Ridge Hospital (ERH)
Fraser Health Authority, Coquitlam, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Eagle Ridge Hospital. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Booking Clerk, Medical Imaging - Burnaby Hospital
Fraser Health Authority, Burnaby, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a causal Booking Clerk, Medical Imaging at Burnaby Hospital.  Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.
Medical Imaging Aide/Clerk - Delta Hospital
Fraser Health Authority, Delta, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.   We currently have an exciting opportunity for a Casual - Medical Imaging Aide/Clerk to join our team at Delta Hospital located in Delta, B.C. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.   Come work with us!   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.   Effective October 26, 2021, all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.   Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.   Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.   Instagram | Facebook | LinkedIn | Twitter   Detailed OverviewPerforms client registration and check in, places appointment reminder calls to clients, relays pre-test preparation information to clients, and may reschedule and/or book client appointments as required. Assists Technologists with positioning and lifting clients as directed and/or escorting patients to and from exam room. Monitors and replenishes department inventories and ensures core supply levels are maintained, performs cleaning and tidying functions of the area, performs clerical functions, and acts as receptionist to support the delivery of client care to ensure client/family needs are met above all other concerns. ResponsibilitiesRegisters clients by methods such as obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms, and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Reschedules and/or books appointments in accordance with Radiologists' established priority level and medical/technical staff schedules by methods such as receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions; posing questions from established questionnaire or as directed by radiologist and/or technical staff to screen patient for contra indicators, follows up with referring physicians for requisitions not yet received; adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Assists with mobilization of clients as directed by technical and/or nursing staff, by escorting patients into scan room, positioning, lifting and/or transferring clients on and off beds, treatment tables, stretchers and wheelchairs, following prescribed safe techniques and lifting practices such as utilizing mechanical lifts and/or slide boards as required. Monitors inventories in procedure rooms, utility areas, linen areas, supply cupboards, carts, and outpatient areas by reviewing core supplies to identify depleting stock, creating order list for Supervisor to review and approve, receiving supplies, and checking ordered supplies match those received. Replenishes items such as linen, contrast, needles, swabs, syringes and drapes by unpacking supplies upon receipt and storing in appropriate areas. Cleans and maintains counters in scan control, front desk, and cleaning monitors, keyboards and telephones by wiping and spot washing with appropriate cleaners and disinfectants. Acts as receptionist by performing duties such as greeting and directing clients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Phones security and/or emergency as requested in accordance with Code and organizational procedures. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation, and completing requisitions for approval of replacement stationary items as required.Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other related duties as assigned. QualificationsEducation, Training and ExperienceGrade 12 plus two year’s recent, related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate both verbally and in writing. Ability to deal with others effectively. Physical ability to perform the duties of the position. Ability to organize work. Ability to operate related equipment.
Receptionist Clerk - Working Condition Program - Regular full-time 2023-231668
Sunnybrook Health Sciences Centre, Toronto, ON
We currently have a Regular Full-time opportunity for a Receptionist in the Working Condition Program – Dept. of Rehabilitation at our Holland campus. Hours of Work: Weekdays: Days; 8hrs; As per schedule Summary of Duties: The Working Condition Program is a revenue generating program specializing in assessment and treatment of musculoskeletal injuries. This is a fast paced, inter-disciplinary program that provides expedited access to assessment and treatment services to insurance companies, employers and disability management providers. We are currently looking for an energetic Receptionist to join our team working both independently and in a multi-disciplinary team setting to provide the highest level of customer service. This position is ideal for someone who is motivated, able to adapt to and prioritize changing work assignments, and has strong communication and time management skills. Work collaboratively in a multi-disciplinary clinic setting with our team of Physician Specialists, Psychologists, Pain Specialists, Physical Therapists, Occupational Therapists, Nurses and Administration. Provide reception and clerical support to the Working Condition Program and the Globally Funded Program in the Department of Rehabilitation. Respond to all incoming phone calls, directing inquiries to appropriate personnel/area. Greet and register patients for all assessment and treatment appointments. Register patients in hospital system, program databases, tracking spreadsheets, and external portals. Liaise with internal and external customers, providing accurate information pertaining to patient appointments and booking timeframes. Complete referral intake process; intake, triage, scheduling, and preparing clinic templates and patient charts. Complete clinic prep in advance of daily clinics by reconciling files against confirmed clinic schedules. Monitor, print, and submit radiology requisitions and final reports as required. Format, and submit clinic reports to referral source using external electronic portal as required. Complete post clinic tasks including faxing of medical referrals, tracking attendances, entering follow up time frames, and faxing of summary sheets as required. Reconcile clinic attendances to end of day clinic schedule to confirm accuracy and update database as appropriate. Maintain and update WSIB Electronic Referral System for appointment tracking and submission of clinic reports. Schedule follow up clinic appointments and complete chart prep. Provide Administrative support for Clinical Team, Management Team, Administrative Team, and Global Programs. Other duties as required. Qualifications/Skills Grade 12 education; Post-secondary business/secretarial course. Advanced Computer Skills including Microsoft Office (Word, Excel, Access, Power Point). 3-5 years Receptionist experience in a busy health care environment (multiple phone lines, registration, scheduling). Exceptional customer service skills, interpersonal skills, and ability to work well within a team Experience working with Insurance Companies, Disability Management Companies, and other Third Party Customers (WSIB) Demonstrated ability to take initiative, assess priorities, organize workload, and meet deadlines with competing priorities. Strong written and oral communication skills. Ability to work under pressure in a fast paced environment with flexibility and diplomacy while providing excellent customer service. Able to communicate in a clear, concise manner. Knowledge of WSIB Specialty Programs/Employer/Insurer process, billing, scheduling. Keyboarding at 40w.p.m. with maximum 5% error Rate Qualified candidates are invited to submit their cover letter and resume (in one document) quoting 231668 to: Human Resources Sunnybrook Health Sciences Centre To apply, please click ''Apply for Position'' at the bottom of this page.
Personal Support Worker, (HCT) eHomecare Pediatric/Palliative, Nights/Weekends - Full Time
VON Canada, Windsor, ON
Requisition Details: Employment Status: Regular, Full Time (1.0 FTE)Program Name: eHomecareNumber of Hours Bi-Weekly: 80Work Schedule: Nights, WeekendsUnion/Bargaining Unit: CUPEOn Call: Yes Are you a PSW who graduated in Ontario on or after April 1, 2023? You may qualify for the Personal Support Worker Return of Service (PSW ROS) through Health Force Ontario. This program provides a $10,000 incentive to eligible PSWs in exchange for a 12-month commitment at a full-time work schedule to an eligible employer. Click here for more information: https://www.healthforceontario.ca/en/Home/All_Programs/PSW_Return_of_Service Job Summary: Our Health Care Technicians, Palliative and/or Acute Medically Complex have unique opportunities to use their talents every day with palliative and/or acute medically complex clients respectively. Under the direction of a Registered Nurse, Directing (DRN) the Care Technician will be providing direct, hands-on care to clients in the clients’ homes in conjunction with our nursing and/or Home Care programs. The Care Technician will work collaboratively and be in direct communication with the DRN through a virtual electronic monitoring system which enables the Care Technician to provide real time information to the DRN. Training will be provided to support advanced skill sets and requirements. This position is eligible for the $3.00 per hour wage enhancement from the Ontario Government for all hours spent directly caring for clients. Key Responsibilities: Under the direction of the DRN the HCT observes and documents clinical data in the patient’s electronic medical record as per VON guidelines.Under the direction of the DRN the HCT provides personal care to support activities of daily living and medication administration.Is in direct contact with the DRN through a virtual real time electronic monitoring system .In collaboration with the DRN contributes to the development and modification of a patient’s care plan based on patient outcomes observed and reported directly to the DRN .Under the direction of the DRN will identifies if additional resources are required in the home e.g. home support, and coordinates required needs with the eShift office on scheduling.Communicates and collaborates with the family/care giver of the patient to ensure a positive patient experience under the direction of the DRN.External and Internal Relationships: Frequently communicates and interacts with Registered Nurses.Engages with clients and client’s family members.Communicates directly with the eShift administrative support staff.Education, Designations and Experience: Personal Support Worker (PSW) certification.Developmental Support Worker (DSW) certification will be considered.Preferred one (1) to two (2) years’ experience as a PSW in Palliative/Pediatric or acute care (hospital)Current CPR and First Aid certification.Demonstrated knowledge of fundamentals of Palliative Care- Level I (course completion or a commitment to take the next available course within the first year of employment).AHPCE course completion is an asset.Skill Requirements: Ability to learn and demonstrate competency for additional hands on clinical skill required to support a patient’s activities of daily living (e.g. subcutaneous medications, G-Tube feeds and flushes, bladder irrigation)Ability to adjust to working in different social and economic environments.Awareness of community resources.Strong written and verbal communication skills.Demonstrated basic observation and problem-solving skills.Experience in, and aptitude for, ongoing skills training as well as the ability to implement learned skills and behaviors.Ability to work effectively in a multidisciplinary team, take direction well and to work independently.Other: Must have access to a personal vehicle for business use and possess both a current driver’s license and proof of vehicle insurance.Willingness to travel to neighboring communities.Current criminal background check including a vulnerable sector screen.Must be able to wear Personal Protective Equipment (PPE)Work Conditions and Physical Capabilities: Attention to detail; lift and carry using appropriate lifting techniques; bend, push, pull, grip, reach, kneel, crouch using good body mechanics; walk, sit, stand, climb stairs; hand movements. Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates#LI-LM1
Booking Clerk, Medical Imaging - Surrey Memorial Hospital (SMH)
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $27.10 - $27.10 / hour Why Fraser Health?Are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations.  Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. Position Details The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in learning more and joining us during this exciting time?  We currently have an opportunity for a casual Booking Clerk, Medical Imaging at Surrey Memorial Hospital. Come work with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.   Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter  Detailed OverviewPerforms scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments and rearranging schedules to meet changing demands/requests. Prepares and confirms patient information, enters booking, patient and image/film information into radiology and hospital computerized and/or manual booking and patient information systems and fills requisitions for all bookings. Acts as receptionist to support the delivery of patient care and ensure client/family needs are met above all other concerns. ResponsibilitiesSchedules and books inpatient/outpatient/daycare appointments in accordance with Radiologist’s established priority level and medical/technical staff schedules by receiving requests/requisition, responding to patient arrivals, checking schedules for appropriate times, identifying pre-test instructions such as pre-test diet, contacting patients, units/physician offices to confirm appointments and relay instructions. Poses questions from established questionnaire or as directed by Radiologist and/or technical staff to screen patient for contra indicators. Follows up with referring physician(s) for requisitions not yet received, adjusts schedules and makes alternate arrangements for appointment cancellations or changes in facility operations to ensure optimum booking time is used and patients' appointments are scheduled in a manner that meets their needs. Notifies patient of pre-examination payment requirements where applicable. Arranges daycare beds for various procedures including emergency appointments when required by noting daycare requirements on requisition, obtaining consult letter from referring physician, contacting designated daycare staff for pre-determined booking space and checking times coincide with Radiologist’s schedule. Reschedules appointments when notified daycare beds are not available. Pre-registers daycare patients when required by obtaining patient information, entering information into computerized patient database including establishing new patient entries and updating existing files, completing a variety of standard forms as required and forwarding relevant information to applicable daycare area. Locates relevant patient information such as images/films and consultation histories by communicating with a variety of physicians' offices, nursing units or other hospitals and requesting appropriate items be forwarded. Processes patient data by receiving applicable documentation, checking information is complete including receipt of pre-examination payment where applicable, following up on information not received, completing applicable requisitions/forms according to information provided and forwarding documents to appropriate areas in accordance with standard policies and procedures. Enters booking and image/film information into applicable computerized and/or manual booking system by referring to patient documentation, keying in demographic patient data and relevant previous image/film information in on-line mode and prompting screen for next booking appointment time. Checks information entered for accuracy, locating errors and/or omissions and correcting as required in accordance with standard procedures. Registers patients by obtaining essential or changed information from patients and/or patient documentation, completing a variety of forms and entering patient demographic information into the hospital's computerized patient information system in accordance with established procedures. Maintains requisitions for all inpatient/outpatient bookings by making labels, filing requisitions according to procedure/test received and alphabetical order and creating hard files when required. Provides patient waiting list information to supervisor by recording number of appointments scheduled for various procedures, identifying number of patients waiting to be scheduled and forwarding information for departmental, facility and Ministry reporting purposes. Provides up to date scheduling information upon request including totalling number of patient seen and procedures performed for various periods. Acts as receptionist by performing duties such as greeting and directing patients and visitors to appropriate areas, assisting staff, answering telephones, taking and/or relaying messages and responding to general enquiries related to patient appointments and/or release of patient information in accordance with established policies and procedures. Arranges transportation for patients required for transfer and/or appointments by completing transportation slip for pick up by patient escort and/or contacting family members or designated drivers/ambulance dispatch pursuant to appointments as required. Orients new and relief staff to the scheduling and booking procedures of the assigned area through informal sessions by providing an overview of the work area, demonstrating use of various equipment and/or software packages such as online booking system, photocopiers and electronic mail system and providing information about policies and procedures to promote effective resource utilization. Performs clerical functions such as operating a facsimile and/or photocopier, opening, date stamping and forwarding mail to appropriate areas, signing out/in images/films for exams or other facilities, printing out from the Picture Archiving and Communication System (PACS) radiology images by following set procedures for image generation and completing requisitions for approval of replacement stationary items as required. Carries out responsibilities in accordance with health and safety requirements. Immediately reports unsafe situations by notifying supervisor or other appropriate personnel. Performs other duties as assigned. QualificationsEducation, Training and ExperienceGrade 12, two years' recent related experience or an equivalent combination of education, training and experience. Skills and AbilitiesAbility to keyboard at 40 wpm. Knowledge of medical terminology. Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.