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Technical Support Specialist
Avigilon, Vancouver, BC
Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you
Senior Network Specialist - MIS
Fortinet, Burnaby, BC
DescriptionWe are looking for a skilled networking specialist to join our MIS team in Burnaby, BC! The MIS team is responsible for managing Fortinet's IT infrastructure in Western Canada and contains more than 60 skilled IT professionals. Job Responsibilities: •Be responsible for deploying network infrastructure across all DC networks •Design and deploy automation system to scale out Fortinet network across multiple DCs. •Create/update/maintain Fortinet DC network standards •Apply network changes per change request •Work with different ISP/Vendors for network peering •Providing daily support for all DC networks •Monitor daily operations to ensure continuity of network service. •Perform root cause analysis of critical outage and incidents, participates in developing permanent solutions, and coordinate implementation. •Resolving emergency incidents. Job Experience Required: •Bachelor's degree in a technology related field(Master and above preferred) •7+ years network experience in large scale networking environment. •Familiar with dynamic routing protocols: BGP and OSPF (CCIE preferred) •Familiar with network automation: Ansible, Saltstack and python •Familiar with Fortinet security products •Familiar with change management process and tools •Excellent verbal and written communication skills #GD #LI-JH1
Release QA Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for a Software QA to join our team. You will be responsible for develop, maintain, and automate QA testing environment for Fortinet's FortiEDR platform and infrastructures. This is an exciting opportunity to learn and work with the latest cyber security technologies. Job Responsibilities: •Setup and maintain lab environment. •Execute feature and bug fix testing using a combination of manual and automated testing techniques. •Identify, document and track software defects found during functionality, performance and detection coverage testing. •Improve testing and development processes using various automation techniques. •Develop, maintain and execute tools and scripts using shell, Python or other languages. •Work closely with developers to ensure defects are correctly identified and fixed. •Work with different teams to ensure FortiEDR is certified by independent organizations. Job Skills Required: •1 - 2 years of software quality assurance or network administrator experience in IT or related industry. •Knowledge of endpoint detection and response(EDR), antivirus, firewalls, and TCP/IP networking. •Knowledge of general QA procedures and methodologies, as well as software development fundamentals. •Knowledge of Virtual machine environment, i.e VMware / ESXi, Hypervisor. •Demonstrated ability to write clear and reproducible problem reports, and test results. •Demonstrated skills in scripting languages, such as shell, Python are considered assets. •Experience with Linux and Windows administration. •Experience with code review systems and bug tracking services is an asset. •Experience with benchmark testing platforms/software such as BreakingPoint is an asset. •Ability to work in a collaborative environment and communicate well with other teams. •Ability to work on assigned tasks under tight time constraints. Educational Requirements: A degree or technical diploma in Computer Science, Computer Technology, or related field. #GD #LI-MIMI
Senior IT Specialist - Openstack
Fortinet, Burnaby, BC
DescriptionFortinet is recruiting a skilled Senior IT Specialist - Openstack to join our FortiStack team based out of Burnaby, BC. This team is responsible for building, developing, and operating our open source based private cloud infrastructure. This position would represent a great fit for Openstack specialists or IT professionals with a combination of virtualization, Openstack, storage and networking experience. Your responsibilities in this position will include the following: •Playing a leading role in the operation, maintenance and development of global private cloud infrastructure. •Focused on continuous improvement - always be looking for improvement, automation and optimization opportunities from the cloud •Troubleshooting and resolving technical problems, both individually and as part of the broader team •Provide technical leadership, actively sharing knowledge across the Fortistack team and supporting your peers •Provide on call support as required Job Requirements: •Multiple years of experience in production platform deployment, maintenance and operation with the following knowledge and capabilities. •OpenStack, Ceph and OVS/OVN deployment, maintenance and operation •Computing virtualization KVM •Linux server administration (RHEL, CentOS, Ubuntu) •Networking administration and industry standard protocols •Infrastructure monitoring (Prometheus, ElasticSearch, Grafana, etc.) •At least one programming language (Python, Go, Bash, etc.) •Excellent ability to organize, multitask, work individually and in a team •Excellent verbal and written communication skills Bonus: •Knowledge in container management (Kubernetes, Swarm, etc.) Experience in ISO27001 #GD #LI-JH1
Information Security Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an Information Security Specialist as a member of the SOC Team in the Burnaby, BC office. Job duties •Setting up and maintaining SOC technologies such as FortiAnalyzer and FotiSOAR for daily operations •Monitor SOC technologies and infrastructure for availability and security •Help with expanding and scaling SOC infrastructure on Fortinet private cloud •Help with debugging Fortinet products used in SOC and collaborate with product Dev\\QA teams •Help with maintaining staging environment and doing required tests •Help with supporting SOC team on use case development •Help with report creation using PostgreSQL for SOC triage, threat hunting and other purposes •Help with automation and SOAR playbook development Required Technical Skills & Experiences •Experience with Security products and technologies. Fortinet products is a bonus. •Experience with IT service management such as Configuration, change and incident management. •Hands-on experience with private cloud technologies. •Hand-on experience with reporting tools. PosgreSQL experience is a bonus. •Hands-on experience with Security technologies such as SIEM and SOAR. •Hands-on experience with Linux and bash scripting. •Hands-on experience with Python Scripting and API programming. QA and DevOps experience is a bonus. •Understanding of SOC operations and Incident Response Life cycle. Experience in SOC is desired. •Understanding of Cyber Kill chain, threat vectors and threat intelligence •Understanding of layered security at data, OS and network levels •Understanding Cybersecurity Frameworks and compliance requirements •Understanding of network concepts, common protocols and services •Understanding SDLC and Software Build management. Required Soft Skills •Team player, Solution-focused, Conflict management skills •Multi-tasking, Time and Stress management skills •Self-directed, takes initiatives, Open to new challenges and learning opportunities •Understands the importance of discipline, consistency and communication •Good verbal and written communication skills Educational & Certification Requirements •Bachelor's degree in Computer Science, Information Security or related field. Security certifications are desired. #GD #LI-HP1
IT Specialist - FortiGuard
Fortinet, Burnaby, BC
DescriptionThe Fortinet MIS team located in Burnaby is expanding and looking for experienced IT Support Engineers/administrators to deploy and maintain Fortinet FortiGuard service infrastructure in our worldwide DCs, ensuring service and network robustness. You will also be monitoring and analyzing network status for service and performance. Responsibilties: • Maintain, Monitor, and deploy FortiGuard Service infrastructure. • Troubleshoots and resolves software and hardware problems for Linux server and Network Equipment. • Deploys and configures production servers and software. Requirements: • 2+ years of experience in Linux server Administration (Ubuntu/Red Hat/CentOS) • Solid knowledge of Networking concepts (TCP/IP, LANs, WANs, DNS, DHCP, VPNs, etc) • Knowledge of monitoring network/server system: Nagios, Cacti and Zabbix. • 2+ years of practical administration experience of virtualized environments (KVM, VMWARE, Openstack etc.) • Hands-on experience on Network Firewalls, Switches and Routers. • Helpful and responsive while balancing issue priorities. • Detail-oriented, high-energy individual who is able to multitask. • Excellent communications skills, both written and verbal. Educational requirements: • BS in Computer Science or Engineering preferred. • RHCE, CCNP/CCIE certificates is asset. #GD #LI-AV1
Night Security Specialist
Whistler Blackcomb, Whistler, BC
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Specifications: Starting Wage: $19 / hour Effective October 2022 minimum wage will be increased to $20/hour. Shift & Schedule Availability: Full Time Skill Level: Entry What you'll be doing: To continually strive to exceed our Guest's and internal customers' expectations and to provide them with the finest mountain recreation experience. Perform nightly scheduled and unscheduled patrols, lock-downs and unlocks of Whistler Blackcomb properties ensuring security of property and assets and the safety of our employees and guests. Deliver daily deposits from outlying locations in secure manner. Perform daily collection of documents and cheques from assorted locations and make deliveries in a secure manner. Generate daily e-mail reports of patrols completed, incidents, events and findings. Report need for maintenance or repairs to patrol vehicles as required. Assist guests or staff as requested or required to ensure efficient operations and excellent customer service. Generate and issue security incident reports to location managers as required Respond to security and fire alarms, investigate cause of alarm events and document findings. Contact emergency response personnel as dictated by the WB Emergency Response manual or as otherwise required. Liaise with security or outside contractors, Whistler Bylaw Officers, Whistler Fire Dept. and RCMP as required. Review security system data bases and live or recorded security video as required Maintain organized and accurate records. Maintain voice and e-mail communications. Assist with issuance or return of keys to inventory as required. Document and promptly communicate the need for maintenance of security infrastructure and all facilities as they arise especially where safety issues exist. To respect the confidentiality and privacy of staff and guests at Whistler Blackcomb and adhere to all related corporate policies. Qualifications/Experience: Must Possess BC Security Guard license having completed Basic Security Training. Demonstrate our core values around Safety First, Striving to be the best, and showing that We Care Applicants must be at least19 years of age in order to drive company vehicles Applicants must be able to communicate and read/write in English well enough to carry out common/daily duties. Excellent communication and organizational skills are a must. Those speaking English as a 2nd language may be subject to a language proficiency exam. Ability to manage conflict. Strong interpersonal skills are necessary and must be able to work effectively with people. Computer literate and proficient in the use of Microsoft Office applications. Prior use of proprietary security software and video surveillance systems is an asset. Class 5 BC drivers license with satisfactory abstract. Bondable - criminal record check required. Previous security background or employment history with Whistler Blackcomb is an asset. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 435147
Sr IT Security Design Specialist to provide expertise on IT security and GC security policy
S.i. Systems, Ottawa, ON
Our valued public sector client requires the services of a Senior IT Security Design Specialist to provide expertise on IT security and GC security policy. The Government of Canada (GC) is continuing to make great strides in becoming a digital-first organization. The organization is looking to improve the GC Information Technology (IT) infrastructure and the user experience by consolidating, modernizing, and standardizing where possible. Priorities to support the delivery of government-wide digital transformation include: Ensuring the Government’s network is secure, fast and reliable. Providing public servants, the digital tools they need and that support a modern workplace. Helping to ensure the health of government systems and the modernization of applications by moving data to the Cloud or modern data centres; and Enabling government-wide transformations through the creation of standards, revised services, and a new funding model. Infrastructure Security Operations (ISO) is responsible for planning, designing, building, operating and maintaining effective, efficient and responsive cyber and IT security infrastructure to protect GC data and technology assets. ISO delivers technical safeguards that protect the government network systems and services by detecting and preventing unauthorized access, misuse, modification and denial of network-accessible resources and data. ISO provides protection through perimeter/border defense services, intrusion detection and prevention services, wired/wireless protection services and web filtering services. End-point protection and security monitoring are done through anti-virus/malware services, end-point management services, event logging and auditing services, and compliance threat and vulnerability assessment infrastructure services.The ISO directorate also provides enterprise-level authentication services to both GC employees and external client communities such as Canadian citizens and businesses. Enterprise Mandated Services comprise Internal and External Credential Management, Government of Canada Internal Credential Management services, Management of Identity, Credential Authentication, and Public Key Infrastructure. Tasks: Provide expertise on information security and GC security policy. Develop artifacts related to the technology area for which they have been contracted. This may include the following types of deliverables: SA&A plans, schedules, test/security test strategies, detailed designs for system components, test plan/test results Conduct and participate in design reviews. Provide architectural input and security design support to the overall design and development processes. Provide support to sales and product management groups for all GCSI programme requirements. Provide management, mentoring and oversight to the GCSI team; and Other related activities as determined by the Authorities. Management collateral on all service security and SA&A requirements. System and subsystem solution designs compliant with policy, business, security, operational and support requirements. Detailed system and subsystem technical, development, integration, interface and build documentation. Functional and technical test plans, test cases and test results documentation. Technical collateral for cost/benefit analysis and proposals. Detailed root cause analysis documentation. Detailed Change Request technical analysis documentation; and Operational collateral. Work in partnership with all stakeholders to identify technical architecture, challenges, risks, and recommendations for various SSC projects related to the Transformation Programs/Initiatives. Collaborate with all stakeholders on the evaluation of any relevant data from service providers, transformation teams, project management build teams and operational teams. Program as well as other CITS core transformation programs. Conduct analysis of Current State Assessments in support of GC and Cyber and IT Security core transformation programs. Produce various security artifacts as needed. Participation in related IT Security meetings, discussions and presentations to stakeholders or senior management. Document, review and track actions and meetings decisions. Perform functional and options analysis in support of program delivery. Perform impact analysis with the perspective of an enterprise solution, evaluate and make recommendations. Create presentations and present to various stakeholders and facilitate meetings and discussions. Provide Security Training & Awareness. IT Security requirements support for GC and Cyber and IT Security Transformation Programs Review business and IT Security requirements from various SSC programs and initiatives Work in partnership with all stakeholders to develop security control profiles based on CSEC ITSG-33 and other related security standards, in support of various projects related to Transformation Programs/Initiatives Validate IT Security requirements by mapping business and/or security requirements through the various stages of the Information System Security Implementation Process (ISSIP) Analyze and evaluate client requirements and documentation Plan, conceptualize, coordinate, and document recommendations for solutions based on client requirements Perform impact analysis with the perspective of an enterprise solution, evaluate and make recommendations IT Security strategies, frameworks, models, methodologies, roadmaps, plans, heat maps, RACI matrices, policies, instruments Security Risk Management, including risk assessment methodologies Security Assessment & Authorization (SA&A) Develop IT Security policy in the areas of IT security and assurance, standard Certification & Accreditation frameworks for IT systems, information infrastructure protection, product evaluation, privacy, Business Continuity Planning, contingency planning and Disaster Response Planning, Research & Development, and IT Security Service Management Per ITSG-33 ISSIP security lifecycle process, determine and document related security controls based on GC, NIST and other guidance for input into Enterprise architecture documents, RFP SOWs, and in order to fulfill the SA&A process Apply
Workplace M365 Operations Specialist [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of M365 operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to M365 services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a M365 operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience as an M365 Technician or similar role, with practical knowledge of Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Exchange Online. Familiarity with M365 administration and user management, including user accounts, licenses, and permissions. Understanding of M365 security features, compliance policies, and data protection concepts. Experience in configuring and customizing M365 applications and services to meet organizational requirements. Knowledge of incident and problem management processes and tools for timely resolution of M365-related issues. Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical problems in the M365 environment. Strong knowledge of SharePoint and SharePoint Online. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Workplace Audio_Visual Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Audio-Visual operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Audio Visual services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in an AV operations role. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Deep understanding of hardware, structured cabling, based operating system and conferencing software platforms as it pertains to Microsoft Teams, Google Meet, Zoom, GoToMeeting and WebEx Deep knowledge of Room Booking Systems and Panels (Flowscape, Neat, Logitech...) Ability to understand, assess AV problems. Can lead multiple groups within IT, the Business and 3rd party vendors for AV installations and operational support. Can manage AV vendors. Can adhere to and align service operations to global design and direction. Provide escalation support and knowledge transfer for L1 and L2 support. Readiness to adapt to new technologies and upgrades in AV systems and booking systems. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Specialist, Cybersecurity
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Compute Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Compute services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Compute operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Compute services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Compute operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Proven experience and proficiency with below compute technologies and related activities: Technology solutions: Dell and HPE server Cisco UCS VMWare vCenter Products Nutanix HPE Storage (MSA, Nimble) Storage Cashing Technology (Nasuni, Talon, Pandora) Object Storage (EMC ECS, Azure, AWS) Archive product (Komprise, HubStore, Enterprise Vault) Backup Product (Veeam, Networker, DataDomain, Avamar, NetBackup, Commvault) Server sysadmin or similar role with in-depth hardware knowledge. Cloud sysadmin operating skill (e.g., Azure, AWS) Server operating systems (e.g., Windows, Linux). Server virtualization platforms (e.g., VMware, Hyper-V). Server and data security concepts and compliance requirements. Scripting and automation skills (e.g., PowerShell, Bash) for efficient server management and automation of routine tasks. Storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g., iSCSI, Fibre Channel). Backup access, data retrieval, data integrity and high availability. Data retention policies through system procedures. Testing to refine backup strategies to minimize recovery time objectives (RTO) and recovery point objectives (RPO). Disaster recovery planning, data migrations, and storage performance optimization. Optimizing server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Understanding server, storage and backup regulation or laws, emerging technologies, and best practices. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Workplace ConfigMgr Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of ConfigMgr operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to ConfigMgr services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a ConfigMgr operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of ConfigMgr features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Specialist, Procurement
Aecon Group Inc., Scarborough, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! What Is the Opportunity? Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canadas #1 utility construction provider and were looking for a Procurement Specialist to help us get there! Reporting to the Procurement Manager, the Procurement Specialist is responsible for all purchasing related activities of these products and for ensuring the delivery of materials/ services to the site occurs on time, at the right price the first time. This position acts as a liaison between the sales team, engineering design team offices and field workers and must possess strong knowledge of products, procurement policies and procedures relevant to our residential product suite. This person will work with the manufacturers and distributors estimating teams for the above noted business units to source materials and negotiate best price for total cost of goods at time of tender. What You'll Do Here: Develop and execute procurement strategies to secure high-quality materials, equipment, and services for green energy projects. Negotiate contracts, terms, and conditions with suppliers to ensure favorable agreements for the company. Collaborate with cross-functional teams to understand project requirements and align procurement activities with project timelines. Monitor market trends, assess supplier capabilities, and identify cost-saving opportunities in the procurement process. Implement sustainable procurement practices, considering environmental and social impacts in supplier selection and sourcing decisions. Accountable for driving toward a zero exception procure to pay process. Ensure that procurement activity is ethical and adheres to the Project Procurement Policy. Adherence to Aecon preferred supplier sourcing footprint. Create purchase orders in SAP, ensuring accuracy in material master usage. What You Bring to the Team: Bachelors degree in supply chain management, Business, or a related field. Minimum of 2 years experience in procurement Strong negotiation skills and a proven ability to secure advantageous deals with suppliers. Knowledge of sustainable procurement practices and a commitment to environmental responsibility. Excellent communication and interpersonal skills, with the ability to build and maintain effective supplier relationships. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) Relevant certifications such as Certified Professional in Supply Management (SCMP dedication) is a plus. Self-starter who approaches his/her work with a sense of urgency. Able to handle multiple competing tasks. Strong interpersonal and communication skills. Technical understanding of SAP. What Makes Us Aecon Proud: Engaging and agile workplace culture, collaborative and inclusive teams Commitment to sustainability and to becoming a net-zero company by 2050. Investing in our people through a variety of learning and development programs such as Aecon University, BluePrint leadership program, and Project Management Academy Variety of wellness benefits, access to virtual health care, 100% employer-paid health and dental premiums, Employee Assistance Program, Best Doctors Program, and more Tuition reimbursement opportunities Recognition and rewards through Aecon Accolades, Aecon Achievement Awards and more Employee Stock Options, Short Term Incentive Program, Retirement Savings and Pension Plan Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Workplace Intune_MDM Operations Specialist Americas [OneIT]
WSP Canada, Montreal, QC
POSITION SUMMARY To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Intune and MDM operations with a primary focus on the services within the designated Hub. MAIN RESPONSIBILITIES Related to Intune and MDM services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a Intune/MDM operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong knowledge of Intune features, functionalities, and best practices. Proficient in writing and maintaining PowerShell scripting and automation tools. Proficient with Windows operating systems, Active Directory, Azure AD, Group Policy, O365, and other Microsoft technologies. SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English is required. Competency in French or Spanish is an asset. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Power Systems Specialist
Deloitte,
Job Type:Permanent Reference code:125296 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Be part of a firm that leads the way and pushes themselves to look like What will your typical day look like? We are currently seeking a Electrical Power Systems Engineer to join our team. The successful candidate will be responsible for providing technical expertise in the areas of electrical transmission and distribution system design (including design tools such as Eaton-CYME), asset management principles (as applied in Electrical utilities), network operations, protection and control, Integrated Resource Planning, and grid modernization topics (e.g., Advanced Distribution Management System or ADMS, Distributed Energy Resource Management systems or DERMs, and Advanced Metering Infrastructure (AMI)) . The advisor will work directly with Deloitte's utility clients, key stakeholders within the company at technical delivery levels. The candidate should have familiarity of energy/electricity regulatory constructs and processes (e.g., rate case filings). The candidate should also understand concepts of energy supply mix, emissions coefficients, and principles of scope 1,2,3 emissions and electricity infrastructure context related to these topics. The successful candidate will also be responsible and have opportunities for staying up-to-date with emerging technologies in the power industry, familiar with IEEE Standards and white papers, development on data privacy and data security.About the team The energy transition team, part of our Analytics and AI Consulting practice is a dynamic, multi-disciplinary collective comprising energy systems experts, economists, data scientists, engineers, product developers, and strategists. Collaboratively, we navigate the complexities of our journey towards a lower carbon economy. We are growing our team to meet the demands of our utility clients as we work with them on their energy transition and electrification journeys. Our team works with a variety of clients from Utilities, governments and private organizations in Canada and Globally. You'll be joining a team passionate about our sustainability purpose.Enough about us, let's talk about you You are someone who is:- P.Eng. Licensed with provincial board such as Professional Engineers of Ontario (PEO) - Minimum of 8 years of experience in Electrical Transmission and Distribution Design, Integrated Resource Planning - Excellent communication and customer service skills - Ability to articulate and publish technical papers in related fields - Proficient with Electrical Distribution and Transmission Standards, NERC standards, ISO 55000, ESA Regulation 22/04, Distribution System Code, and Utility System OperationsTotal RewardsThe salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Equity, Law, Electrical, Consulting, Technology, Legal, Finance, Engineering
Specialist, Communications
Aecon Group Inc., Calgary, AB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! The Communications Specialist plays a vital role in sustaining a best practice approach to all project communication, stakeholder relations and community engagement activities, including best-in-class client relations. The Communications Specialist will support the execution of client-approved Project Communication Plans, Community Engagement and Stakeholder Relations Plans, Issues Management and Crisis Communications Plans, where required, as well as Social Media and Media Relations Strategies. The ideal candidate brings understanding of working with elected officials, and has effectively applied the principles, practices, and techniques of communication planning, development, and execution on large infrastructure projects. What Youll Do Here: As a key individual on the project, collaborate with the client and colleagues to lead the development of communications and public information materials to engage, educate, and build trust with stakeholders and community members Ensure timely and transparent communications with local businesses, residents, the public and all stakeholders Assist with the research, planning, development, and execution of communication and crisis plans for various scopes of work, events, and/or for issues management Liaise with the construction team and graphic designer to manage the development of communications and public engagement strategies and materials for print, digital or social media formats (e.g., fact sheets, construction notices, advertisements, digital/copy writing, blogs, newsletters, presentations, signage, Q&A, community letters, etc.) Manage the development and collection of photo and video assets and maintain a digital repository Assist in the planning and execution of special events with multiple stakeholders to mark/celebrate project milestones Attend and support meetings with stakeholders and communities, operations meetings, and communications working group meetings to proactively identify activities to be communicated to affected residents or stakeholders Manage the execution of community outreach meetings, forums, public information centres, tours and other stakeholder meetings, and prepare summary reports from meetings Foster relationships with public and private sector partners, various professional associations and stakeholders Ensure adherence to service standards by effectively mitigating, responding to, and reporting project-related issues, ensuring timely resolution to public inquiries about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.) Lead emergency and crisis preparedness in collaboration with the client, ensuring required communications materials are implemented and updated In tandem, liaise with Aecons corporate leads to ensure transfer of best practices and lessons learned for similar projects, on an ongoing basis What You Bring to the Team: 3 5 years experience in communications within the construction industry preferred A post-secondary degree in communications, public relations, or related field Experienced in media relations, crisis communications, issues management, corporate and community relations Experience and understanding of working with elected officials and various levels of government is an asset Customer focused, detail-oriented, responsive and proactive Exceptional written and oral communications skills Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines and meticulous attention to detail Thorough grasp of Microsoft Office suite (PowerPoint, Excel, Word) Digital, social, and traditional media savvy Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
IT Specialist, Microsoft Systems Engineer
Maple Leaf Foods Inc., Mississauga, ON
The Opportunity: An IS Specialist in Technical Services team plays a critical role in building our Infrastructure & Cloud strategy. This includes managing and maintaining our integrated network across our head office and 50 sites, as well as our data centre and cloud infrastructure components. The ideal candidate must be an experienced team player, possess strong communication and collaboration skills, and can effectively manage a demanding workload in the execution of multiple concurrent projects deliverables. This position offers opportunity to work in a collaborative environment and enhance your career with exposure to Cloud, IoT, Automation, Virtualization, Microsoft Technologies, and Manufacturing plant systems. Any MLF team member interested in being considered for this role are encouraged to apply online by April 04. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Provide Level 3 support for Microsoft Windows Server and Azure Cloud Services. Provide Level 3 support for Active Directory/Azure AD, Exchange (On-Prem/Online/Hybrid). Provide Level 3 support for ADFS, PKI, Azure AD Sync and GPO. Perform Full environment upgrade of Active Directory Domain controllers and services. Install, Maintain, and support VMware, Windows Server 2016-2022 and RDS environments. Drives efficiency by developing advanced PowerShell scripts to automate tasks and gather information. Performance tuning of infrastructure & networks. Participate in workload migration from on-premises to AWS/Azure. Comply with security and data management procedures and policies and completes required security training and alerts others to security concerns and/or incidents. Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities. Document technical issues, solutions and support information and develop Standard Operating Procedure (SOP Work with Architects and strategic vendors to define roadmaps for Microsoft and Datacenter technologies. Technical Project leadership as needed (Planning, Executing, stakeholder management and reporting) Provide technical summaries, RCAs and recommendations to the leadership team. Participate in monthly maintenance windows and on-call rotation to support critical issues. What You’ll Bring: Bachelor’s degree in computer science, Information Technology, or related field AND 10+ years technical experience in Microsoft Systems engineering, Cloud Administration, Network engineering, or equivalent experience. Microsoft Industry or product specific Certifications 8+ years of Hands-on experience in Microsoft Windows Servers, Azure, O365, Active Directory/Azure AD, Exchange (On-Prem/O365/Hybrid) and RDS. 8+ years technical experience working with large-scale cloud and Enterprise environments. 8+ Years Hands on experience and deep knowledge of Microsoft PowerShell Verified Certifications: Microsoft and other Technology platforms: VMware, RHEL, Cisco…etc Advanced knowledge managing cloud technologies (such as Azure, AWS and Google) Solid experience with Microsoft Servers and knowledge of Server hardware. Solid knowledge of Networking fundamentals (DNS, DHCP, Routing, Load Balancing) Solid knowledge of Security fundamentals (eDiscovery, IAM, MFA and firewalls) Experience in container technologies and automation Ability to participate in on-call rotational shifts, during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. Exceptional writing and interpersonal skills, including documenting configuration and support information. Strong customer service focus and attention to detail Desire to take on big challenges and the ability to see the big picture as well as the details. Ability to react with appropriate urgency to situations and requests. Preferred Qualifications: Experience with Microsoft Security and compliance Platforms Experience with Microsoft Teams Experience with Linux RHEL Experience managing Microsoft workload for Manufacturing/CPG companies. Ability to lift and move standard office equipment (i.e. computers and peripherals). Ability to travel across North America and within the GTA based on project requirements. What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team. #LI-Hybrid
IT Infrastructure and Communications Specialist
Fed IT, Montreal, QC
Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the full range of IT professions: development, business intelligence and infrastructure.Provide support for GDBT infrastructure and helpdesk primarily for the Montreal plant and will also provide first-level support for other locations including Markham, Northbrook, Ames, Avon, and Sao Paulo. Provide support for infrastructure projects. This position will also provide helpdesk coverage as needed. Helpdesk coverage will include local and remote support, software deployment, troubleshooting, and support of PCs, networks, and phones for users in Barilla Region Americas. This position will collaborate with Global GDBT on global initiatives as needed. 1. Support network, PC, telephony, mobile, and server projects. 2. Provide user support for other Barilla Region Americas systems. 3. Provide coverage for the helpdesk as needed for all Barilla sites in the USA, Canada, and Brazil. 4. Provide remote support to other Barilla Region Americas sites. Support includes but is not limited to PC, network, and server support. Work with designated contacts in international locations. 5. Maintain accurate equipment inventories (e.g. PCs, printers, phones, mobile phones, etc.) by following proper processes when deploying, retrieving, or retiring equipment. 6. Proactively identify, escalate, and help resolve issues as they arise. 7. Participate in training and support of end users. 8. Successfully complete GDBT projects that align with the business strategy and GDBT guidelines. 9. Collaborate with global GDBT on global initiatives, while meeting initiative deadlines. 10. Follow all other processes and procedures as defined by the local/Global GDBT departments and company policy. 11. Other duties as assigned.* Bachelor's degree or specialized training / equivalent work experience * Excellent communication and interpersonal skills * At least 1 year experience providing end-user support for PCs & and phones. * At least 1 year experience delivering small to mid-sized infrastructure projects. * Experience supporting networks, and servers - rack mounting gear, connecting cables, and fiber optic. * Experience providing remote support via telephone, or remote desktop technology. * Ability to prioritize multiple tasks to ensure end-user satisfaction. * Experience with Windows 10 and MS Office including Outlook. * Experience supporting a data center in a virtual environment a plus. * Experience working in a global environment is a plus. * Experience with network implementation and setup. Cisco experience or CCNA a plus. * Experience with SCCM and software distribution is a plus. * Experience working for a CPG or manufacturing company a plus. * Fluent in English and French * Travel: 25% - Domestic & International - Travel to the Markham, Ontario office and US office on a quarterly basis.
Specialist, Network X
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being. Believe in helping you build your career through our Aecon University and Leadership Programs. Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Position Overview: Faster. Smarter. Safer. This is how Aecon Utilities is committed to delivering projects. We simply do it better. We are Ontarios premier utility contractor and are ready to become Canadas #1 utility construction provider. Reporting to the Project Manager, the GIS TECHNICIAN DIGITIZATION will have a primary focus on drafting in GIS centric software and quality control of communication network design and drawings for several clients, ensuring that standard practices, procedures and processes are met. Key Responsibilities Draw and quality control drawings in Network x / GCOMM environment Implements quality control procedures to ensure integrity of documents, electronic Images, and/or records. Identifies improvements in processes, systems, technology, and procedures when necessary. Liaises with internal team to maintain strong relations with the various disciplines of the Aecon team. Establishes and maintains standards of service for clients Required Knowledge & Experience Prior experience in Network X or Bentley GCOMMs is preferred Minimum 1 year of experience in communications Outside Plant Engineering Drafting / Design. Ability to read and interpret engineering drawings, splicing sequences, construction notes, construction as-builts and technical reports. Software knowledge required: MS Outlook, MS Excel, MS Word, MS Visio Demonstrated attention to detail and ability to efficiently proof read documents. Demonstrated ability to identify problems and situations, take appropriate action, implement solutions, or escalate as required. College Diploma or certificate in Civil Engineering Technician, or Geographic information systems is preferred Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.