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Overview of salaries statistics of the profession "IT Technical Specialist in Canada"

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Technical Support Specialist
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: •Basic troubleshooting on the core Fortinet products - Fortigate •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer system information •Recommend corrective actions based on analysis •Provide Customer education where needed due to gaps in networking, product knowledge etc. •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: •2+ years of experience in a technical support or system administration role in a networking/security company or equivalent education •Deep working knowledge of operating systems -- Windows, OSX, Linux •Strong understanding of TCP/IP, routing protocols, L2/L3 switches. •Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. •Strong troubleshooting and problem-solving skills •Previous call center experience, preferably supporting data networking products and/or security products is desirable. •Strong communication skills, both written and verbal. Educational Requirement: •Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1
Technical Support Expert - FortiSOAR
Fortinet, Burnaby, BC
DescriptionFortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. You are familiar with the Security Operation Center environment and know well how to deploy and customize SOC tools, including implementing all the integrations required to make the job of SOC Analysts effective. You are able to design scripts to accomplish a wide variety of tasks and are able to implement and customize the automation of responses to security threats. You are able to assess the needs of a SOC environment and provide advice as to what steps should be taken to outfit a SOC environment. FortiSOAR -- Security Orchestration Automation and Response You would provide support as part of two related services we offer to our customers who purchase FortiSOAR - www.fortinet.com/products/fortisoar •Best Practices Service Advise customers on best practices as to how to deploy FortiSOAR in their SOC environment. Show them the general principles by offering demonstrations and guiding to relative best practice information. •Technical Support Help troubleshoot problems that arise as the product is used, be it data ingestion or playbook execution. If a bug is identified, work closely with QA and Development teams to resolve it. Job Responsibilities: •Provide direct technical web and telephone support •Troubleshoot FortiSOAR •Guide customer in assessment of what is needed to effectively use FortiSOAR using best practices based upon an understanding of their environment •Demonstrate product features and design principles •Provide input into the development and improvement of technical documentation •Reproduce customer environments using lab equipment and report bugs •Recommend alternative solutions or workarounds •Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue •Provide knowledge transfer to peers Job Experience Required: •4+ years' experience in a security analyst, support or SOC role (or equivalent) •Experience interacting with APIs, particularly for automated ingestion of data and triggering responses. Familiar with the use of connectors to integrate with other products. •Strong troubleshooting and problem-solving skills •Previous experience providing technical support, preferably in network security / SOC environment •Comfortable working on and having strong understanding of Unix OS. Preferably Unix/Linux administration responsibilities (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). •In-depth experience with 1 or more SOAR or SIEM tools •Ability to automate cyber security processes through scripting and tools based upon repeatable workflows by designing playbooks •Know how to tune SOC tools to meet security objectives •Strong English skills both written and verbal. Experience in any of the following areas would be an asset: •SQL Database structure & queries •Python scripting using tools like Jinja •VM/Cloud Environments (preferably VMWare, AWS) •Fortinet product experience #GD #LI-JH1
Technical Support Specialist
Avigilon, Vancouver, BC
Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for Technical Support Engineers to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job Responsibilities •Provide direct technical web and telephone support to Fortinet customers including •Basic troubleshooting on the range of Fortinet Enhanced Technologies products including FortiMail, FortiVoice, FortiRecorder and FortiSandbox •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer network information •Collection and initial analysis of packet trace information •Recommend corrective actions based on analysis •Provide customer education where needed due to gaps in networking, product knowledge etc... •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case Job Skills Required •Experience in a technical support role in a networking/security company or equivalent education •Strong understanding of TCP/IP, routing protocols, L2/L3 switches, VoIP, messaging
Integration Specialist - Permanent Full-Time
United Way of Calgary and Area, Calgary, Alberta
United Way works to improve lives by mobilizing our community to create lasting social change. We are 100% local and ensure programs are available to support Calgarians when they need them the most. United Way invests in programs and collaborations that tackle root causes of social issues, connecting Calgarians with opportunities that help them flourish. Reporting to the Director, IT Operations, the Integration Specialist is a key member of the IT team.  This role manages all aspects of data integrations.  This role will also manage databases, automation and Azure technology data stack.  What you will do Applications / Technical Specialist + Integrations Specialist Investigate, troubleshoot, and fix integrations Architect, develop, test, deploy, and document integrations changes that meet functional requirementsSupport code reviews for the deployment of integrations Architecture and Solutions DesignProvide solution approaches, roadmaps, technical leadership while partnering across IT, operations, and business stakeholders to drive the development of the end-to-end technical solution architectureIdentify and leverage technologies, tools, principles, and best practices to better support transformational initiatives and future growth strategiesArticulate business needs into logical flow diagrams and data flows Business Analyst skillsLead analysis around business process and translating challenges and opportunities to technical solutionsWork with business teams to understand business processes, and advocate for the best technology solution, ensuring recommendations are efficient, effective and secure Database & Integration Subject Matter ExpertIdentify business processes and translate to technical requirementsProvide input, direction, and execution on data integrations and databases, including definition, deployment, and refinementAdvocate  for adopting industry best practices where necessary or requiredReview and submit change requests that come to the Change Advisory Board Database ManagementDevelop, manage and test backup and recovery plans for databasesMaintain database and applications in production and non-production environments.Communicate regularly with technical, applications, and operational staff to ensure database integrity and securityManage operational responsibility for all production database environments at United Way     What you will bring  Experience Post secondary degree or diploma in IT, Computer Engineering Technology, or related discipline. An equivalent combination of proven training and experience is also acceptable.Experience with Cloud technologies – Azure: DataFactory, Functions, Logic Apps, Data Lake, Synapse, Storage Account, KeyVault, VMs, Data Catalog, DevOps pipelines, ARM templates, boards or similar experience with AWS/GCP,  .NET framework, working with API, working with scripting languages such as Python or similar.  Experience with testing automation is an asset.Experience with business intelligence development and tools such as Power BI or SSRS. A MSCA certificate in SQL 2016 BI development would be an asset.DevOps experience – version control tools and automated deployment (CI/CD) tools.Proven experience designing integrations and managing databases. Attributes Strong written and verbal communication skills, including interpersonal and customer service skillsAbility to collaborate and communicate well with othersAbility to manage and coordinate multiple projects concurrentlyExcellent problem-solving skills both technically and when working with others Remains current with industry best practicesSome hours outside of regular business hours (weekend/evening) may be required for support  United, we make the biggest differenceUnited Way is a not-for-profit organization that has played a vital role in our community for over 75 years. As a social impact organization, our mission is clear: we mobilize communities for the common purpose of working together to create lasting social change. In addition to meaningful work where you can have an impact, United Way also offers a comprehensive compensation and benefits package, and flexible working hours.  Our Commitment to an Inclusive CultureWe are committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diversity community we serve. We encourage candidates from diverse backgrounds and with a wide range of abilities. To ApplySend cover letter with salary expectations, and resume (PDF) by 4pm – May 13, 2021 to [email protected]Subject Line:  Integration Specialist – Your Name. To learn more about United Way of Calgary and Area, please visit our website at www.calgaryunitedway.org.  We thank all applicants for their interest and effort in applying for this position, however, only those being considered will be contacted.
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Technical Support Expert - FortiEDR
Fortinet, Burnaby, BC
DescriptionAs a FortiEDR Escalation Support Expert, you will be part of the top-notch technical support organization, working alongside our global exceptional team of professionals in Developing, QA, Security, and Product Support. You will be working as an integral part of the Support team, being the main link between Support and Product Development and developing and maintaining tools to accelerate customer ticket handling. This will involve a wide range of skills, including mentoring Support experts and reading log files/dump files/network traces/endpoint traces in order to track down field related product malfunctions, updating internal tools and writing internal and external Knowledge Base articles. You will be responsible for analyzing and resolving complex and challenging issues, and communicating the methods used to the Support team to help them build on their skills. Where bugs or product improvements are identified, you will be responsible for coordinating with the development organization and prioritizing the required work to ensure that the customers get their issues resolved in a timely manner. Ultimately, you will have a large part in driving the quality of FortiEDR product forward, either by yourself or by coordinating activities of different departments in the business unit. You will also be part of a team building and maintaining tools which allow the Support organization to analyze data and diagnose problems quickly and efficiently. This will require being able to read, write and edit scripts, primarily in Python and Bash. Updating these tools to work with new iterations of our product releases, ensuring the high standards of Support, and that the Support organization is able to carry out their tasks efficiently and accurately. Qualifications: • Demonstrable experience in a technical (CS related) field or B.Sc. • 5 years of experience in Technical Support/Escalation expert/IT-Ops role. • Proven hands-on experience and understanding of operating systems. • Good understanding of Shell scripting, Python scripting and/or scripting in another common language. At least one of: • Extended knowledge and experience with network protocol and structures. • Ability to work with several interfaces in parallel and matrix management skills. • Team player. • Excellent analytical and problem-solving skills with a strong sense of customer commitment. • High level of interpersonal skills. • Proven ability to influence without authority and drive results. Excellent English, both verbal and written. Preferred Qualifications: • GCP or AWS Certifications • Experience with Virtual and/or Cloud based Environments (such as VMWareESXi, or Hyper-V, GCP and AWS.) • Programming skills. #GD #LI-JH1
IT Specialist - Openstack
Fortinet, Burnaby, BC
DescriptionFortinet is recruiting a skilled IT professional to join our FortiStack team based out of Burnaby, BC. This team is responsible for the management, operation and continued development of our Openstack-based private cloud platform. This position would represent a great fit for Openstack specialists or IT professionals with a combination of virtualization, Openstack, storage and networking experience. Your responsibilities in this position will include the following: •Playing a leading role in the operation, maintenance and development of multiple Openstack private cloud platforms worldwide •Focused on continuous improvement - always be looking for improvement, automation and optimization opportunities from the cloud •Troubleshooting and resolving technical problems, both individually and as part of the broader team •Provide technical leadership, actively sharing knowledge across the Fortistack team and supporting your peers •Provide on call support as required Job Requirements •5+ years of experience in production platform operation •Knowledge in Openstack administration •Knowledge in server virtualization (KVM, VMware, etc.) •Knowledge in Linux server administration (RHEL, CentOS, Ubuntu) •Knowledge in network administration and industry standard protocols •Knowledge in network, server and system monitoring (Zabbix, Nagios, etc.) •Knowledge in at least one scripting language (Python, Bash, etc.) •Excellent ability to organize, multitask, work individually and in a team •Excellent verbal and written communication skills Bonus •Certification in RHCE •Certification in Openstack •Certification in VMware VCAP, NSX •Certification in CCIE •Certification in PMP, ITIL •Knowledge in container management (Kubernetes, Swarm, etc.) •Knowledge in software defined storage and network •Experience in ISO27001 #GD #LI-AV1
IT Specialist - FortiGuard
Fortinet, Burnaby, BC
DescriptionFortinet has an exciting opportunity for an experienced IT Specialist to join our FortiGuard operation team. This is a unique opportunity to join an established team of experienced professionals to work on some of the most innovative technology and network security products on the market. Job Responsibilities: •Design and deployment of global kubernetes cluster, including measures for securing and protecting application and data in the cluster •Linux Server Administration (Ubuntu/Red Hat/CentOS) •Network Administration (Switch/Router/Firewall) •Server, VM, application and network key performance metrics monitoring •Identify, document and track software defects found during testing •Develop, maintain and execute tools and scripts to provide automation and self-service solutions •Troubleshooting and resolution of Server, kubernetes and Network issues Job Experience Required: •Practical administration experience in Linux (RHEL, CentOS, Ubuntu) as a server platform. Required experience with Linux operation system itself as well as with production level software and hardware •Practical administration experience in virtualized environments •Knowledge of monitoring network/server system: Nagios, Cacti, Zabbix etc. •Knowledge of log analysis and monitoring tools such as ELK stack. •Knowledge of industry standard protocols (TCP/IP, Apache, DNS, LDAP, etc.) •Knowledge of deployment automation in physical and virtual environments •Knowledge in at least one scripting languages (Bash, Python, Perl etc.) •Highly organized, able to multi-task, the ability to work individually, within a team and with other groups •Excellent communication skills, both verbal and written across all user levels Bonus experience: •Knowledge of kubernetes is a big plus •Knowledge of DevOps tools (Jekins, Docker, Git, Ansible etc.) •Knowledge of Software Defined Storage and Network Educational Requirement: •Degree or technical diploma in Computer Science, Computer Technology, or related field. •Certification for CCIE and RHCE would be the bonus. #GD #LI-AV1
Technical Support Specialist
Fortinet, Ottawa, ON
DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
Technical Writer to develop documentation, user manuals, and user training for a new SAP Logistics/Supply Chain solution.
S.i. Systems, Ottawa, ON
Our client is looking for a Technical Writer to develop documentation, document help text, user manuals, and user training for a new SAP Logistics/Supply Chain solution. The Technical Writer must perform the following tasks: Develop MI Project documentation including business and functional requirements, project scope and estimates of effort and duration; Document help text, user manuals, technical documentation and web page content; Prepare document and user training ; Review documentation standards and the existing project documentation; Validate current documents for training development; Determine documentation requirements; Make plans for meeting documentation requirements; Gather information concerning the features and functions provided by the developers; Map the content for course outline; For documents and manuals: Assess the audience; Prepare a statement of purpose and scope; Develop a table of contents; Write the required contents; Prepare any required illustrations and diagrams; Coordinate illustrations and diagrams that are not prepared by the Technical Writer; and Design the layout; and Publish and add graphic to e-learning (uPerform or Enable Now). Apply
Specialist, Cybersecurity
Air Canada, Dorval, QC
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cybersecurity will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada's technology environment. Air Canada's cybersecurity systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cybersecurity acts as a cybersecurity subject matter expert and provides guidance concerning the cybersecurity assurance program, cyber risks and compliance for Air Canada and its affiliates. He/she will evaluate Air Canada's existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cybersecurity team will evolve with it. This position will be reporting to the Manager, Cybersecurity. Responsibilities : Collaborates with Strategic Procurement for the sourcing exercise and on-boarding of the third-parties for the execution of cyber assurance activities. Leads the execution of third-party cyber risk assessments (pre and post contacting, and ongoing monitoring) to ensure compliance with internal information security policies and procedures, as well as external requirements. Ensures that cybersecurity clauses are embedded in the agreements with third parties. Manage cybersecurity risks, vulnerabilities, and defects from identification to remediation. Performs risk assessments, documents them and support the implementation of mitigating controls consistent with company strategy. Generate reports to demonstrate cyber assurance metrics and KPI. Identify Cyber risks, communicate and develop best practice'' solutions, and recommend mitigating controls consistent with company strategy. Introduce new processes, initiatives to improve cyber assurance practice. Represent the organization and take an active participation on different IT business or security airline specific forums. Supporting the leadership team on strategic initiatives specific to the respective portfolio. Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role. 6-8 years of IT technology, operations, and people leadership experience in a large company, with a minimum of 4 years of experience in a cybersecurity and/or risk & compliance role. Extensive application security, SDLC and integration understanding. Thorough understanding of Application Security Testing, Penetration Test, Tabletop Exercises. Current information security certification (CISSP, CISM or equivalent) is an asset. Strong knowledge and understanding of cybersecurity concepts, protocols, industry best practices, strategies, frameworks and regulations such as SOX, PCI DSS, ISO, CoBIT, NIST, PIPEDA, GDPR. Exceptional analytical, organizational and communication skills. Self-motivated and independent worker. Possess investigative nature and be self-motivated. Results oriented with proactive and methodical approach to problem solving. Able to multi-task and work under pressure against tight deadlines and changing priorities. Must be a team player with ability to work closely with diverse groups and working styles. Ability to establish and maintain effective business relationships. Flexibility and willingness to work extended hours, when required. Conditions of Employment: Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Specialist, Clinical Informatics
Northern Health, Prince George, BC
Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, Clinical Informatics leads and promotes the integration of information technologies and clinical change initiatives that automate and/or enhance evidence-based clinical practices, access to patient/client information and clinical documentation via Electronic Medical Record (EMR) systems in collaboration with clinical leaders, service and program managers and directors, physicians, and staff. As an integral member of a regional multi-disciplinary IT team, the Specialist, Clinical Informatics works to increase the effectiveness, efficiency, and meaningful use of an EMR system throughout NH programs and services. The role provides clinical subject matter expertise at all stages of the system life cycle, translates clinical requirements, leads teams, and contributes to project planning, budgets, and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff. The Specialist, Clinical Informatics serves as the liaison between clinical areas and IT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to clinical information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between clinical business processes and systems and facilitates the analysis, design, building and maintenance of clinical content within systems.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training, and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: Education and Experience• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Knowledge, Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Electronic Medical Record (emr) Adoption
Northern Health, Prince George, BC
Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Information and Technology Services department.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Transfer Pricing
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Transfer pricing is a key component of International Tax. It is estimated that over 60 percent of all world trade takes place between members of multinational groups. Transfer pricing rules address the prices charged on transactions undertaken within a multinational group. The transfer prices charged should be representative of arm's length prices. Tax administrations are concerned that transfer pricing rules can be misapplied so that the result is an allocation of profits within the Group that is not aligned with economic activities that produced the profits, thus potentially minimizing income taxes payable in certain countries. Most tax authorities have laws, penalties and audit practices that aim to give them their fair share of tax, and taxpayers have noticed increased activity by the tax authorities. A survey of multinationals showed that they not only viewed transfer pricing as the most important international tax issue for them, they considered it more important than all other tax issues combined. With market globalization, ongoing expansion of companies worldwide and the tax authorities' growing knowledge and aggressiveness in these matters, we consider transfer pricing to be the most significant and difficult tax issue for our clients. In this role, you will work with and under the guidance of our talented Transfer Pricing team to assist our clients in addressing the various complexities, issues, challenges and opportunities that arise from the transfer pricing laws, and conducting business in multiple jurisdictions. The assistance to our clients includes various forms of analysis, planning, verbal and written communication of findings and recommendations, drafting of reports, as well as defense against tax administration challenges to our clients' pricing. What you will do Assisting our clients to undertake and document tax-compliant pricing for intercompany transactions. Writing reports and other related deliverables that involve documenting and analyzing clients' transfer pricing policies. Helping our clients currently undergoing transfer pricing audits by tax administrations. Assisting with negotiating agreements with multiple tax authorities on behalf of our clients that reduce or even eliminate the risk of audit for past and future tax periods. Developing and evaluating transfer pricing policies for our clients in respect of their international product sales, services, financial transactions, and intangible property. Performing risk analysis of companies by reviewing their operations and identifying potential transfer pricing issues. Developing strategies to assist clients in managing exposure to the constantly changing and evolving transfer pricing issues. What you bring to the role Either 1-2 years of professional experience in a transfer pricing practice, or you are a highly motivated recent graduate in another role with a keen interest in transfer pricing. Bachelors or Masters Degree in Business or Economics. Proven written communication abilities. Strong command of the English language. Demonstrated commitment to client service. Outgoing, strong interpersonal skills. Comfortable managing multiple projects simultaneously. Strong time management skills with the ability to meet deadlines. Ability to work independently and within a team. Technical skills modeling, analysis, writing and outstanding communication, and great attention to detail. Advanced Microsoft Excel Skills is an asset. Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Electrical & P&C Engineer Specialist
Ontario Power Generation Inc., Courtice, ON, CA, LE E
Status: Regular Full Time  Working Conditions: Hybrid Working Environment   Education Level: bachelor’s degree in engineering or Applied Science (Electrical engineering - Power Systems preferred)Location: Courtice, ONPosition:  MultipleShifts(s): Days, shifts required during special periodsTravel: 30%  Deadline to Apply: 21 Feb,2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. Now we’ve set our sights on being a net-zero carbon company by 2040 and a catalyst to help the economies where we operate achieve net-zero by 2050. OPG operates a diverse portfolio of generation assets including nuclear, hydroelectric, biomass and solar. We are also a cleantech leader and innovator, offering challenging and unique work opportunities. Help us use our power to change the world. ACCOMMODATIONSOPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In mid-2025, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation.   JOB OVERVIEWOntario Power Generation (OPG) is looking for a dynamic, strategic, and results-driven professional to join our team in the role of an Electrical and Protection & Control Engineering Specialist at our Courtice location.Reporting to the Plant Technical Support Manager, the Electrical and Protection & Control Engineering Specialist is a member of the Central Engineering team, with a focus on Regulatory Compliance, Electrical Protection, Generator Controls, and Electrical Power EquipmentIn this role, you will be responsible for providing technical advice and guidance on a variety of matters with regards to Regulatory Compliance, and Protection and Control, and Electrical Power Equipment supporting Hydroelectric and Thermal station maintenance, operations, performance, reliability, design, and commissioning. Key accountabilities include providing recommendations on planning, organizing, conducting inspections, installations and testing as well as oversight of servicing, maintaining, and renovating as necessary for the continuous safe, efficient, and economical operations of our hydroelectric and thermal plants.This is an exciting opportunity to work in an environment where you will contribute to OPG’s public outreach, engagement, and education efforts as part of the company’s commitment to growing its social license.  KEY ACCOUNTABILITIES  Provide technical advice and guidance on a variety of technical matters for Hydroelectric and Thermal stations maintenance, operations, performance, design and commissioning.  Plan, organize and conduct inspections as well as provide engineering support for the planning, organization and conducting of installations, tests, servicing, maintenance, and renovations necessary for the continuous safe, efficient and economical commissioning and operation of Hydroelectric and Thermal plant equipment.Perform assessments, recognize technical deficiencies, recommend remedial measures, prepare and co-ordinate design changes for submission and approval as required to remain in compliance with applicable codes and legislative requirements.  Implement and conduct approved scheduled programs.  Participate in staff meetings convened to plan and organize work and resourcing required.  Responsible for the preparation and submission of various technical reports.  Assist in developing work methods or procedures including local technical procedures and implement as approved. As a single point of contact for assigned project work or work programs, support project management activities, co-ordinate necessary inputs from other technical disciplines.  As necessary, prepare investment justifications based on conditions assessments of assigned existing systems and equipment. Arrange and oversee contract work.  Prepare specifications, assist in the evaluation of Requests for Proposals, and recommend awarding contracts.  Work with suppliers to resolve problems affecting equipment performance and recommend design changes based on operating experiences.  Oversee work performed by contractors to ensure conformance to specification, resolving differences related to contract interpretation, and dealing with complaints as required.  Maintain records for reference and payment.  Investigate incidents of failure or unsatisfactory performance of equipment, material and service.  Recommend improvements, review input arising from proposed procedural changes and reconcile conflicting viewpoints from trades or trades supervisory staff.  Complete design changes and corrective measures and implement as approved.Maintain close surveillance over equipment noting situations that require action, recognizing impending difficulties, and exercising effective staff control.  Report major maintenance requirements to Supervisor, otherwise, determine and take corrective measures necessary.Collaborate in studies or investigations conducted under a consortium of design, research, operating groups/utilities, and regulatory bodies concerned with the safe efficient and economical production and distribution of power via hydroelectric and thermal plants and other facilities, where applicable.Oversee and assure conformity to safety, environmental and other relevant regulations, legislative changes and directives governing work within the scope of responsibilities assigned to the business unit.Ensure strict adherence to procedures, standing instructions, safety rules, first aid, and resuscitation practice.Prepare detailed estimates for projects and other activities as directed and assist in the preparation of the Section budget and business plans.Keep abreast of advances in hydroelectric plant design and development in general and the assigned technical field in particular.  Participate in various training programs.  EDUCATION Bachelor's Degree in Electrical Engineering or Science in Engineering (Electrical); andCandidate must be a fully licensed engineer in the province of Ontario, or be eligible to be licensed in the Province of Ontario  QUALIFICATIONS   We are looking for an engineering professional with the following:Minimum of 8 years of progressive experience as an Electrical Engineer. Must have experience working in an industrial/plant environment with electrical power distribution equipment, protections and controls.Ideally the successful applicant has prior experience working in the energy industry; power generation, transmission, and/or energy distribution with a utility, and should have a thorough understanding of:Protection fundamentals and protection systems design.Generator Controls (Exciters and Governors)NERC Standards, IESO market Rules and NPCC DirectoriesStationary Battery Systems.Engineering studies such as short circuit, coordination, arc flash and load flow.This position is part of the Electrical and Protection & Control Department, therefore a high level of understanding and experience with the following is required:Hydroelectric and Thermal station generators.Liquid-filled and dry-type transformers.High and medium voltage switchgear.Hydro and Thermal station electrical auxiliary systems.Generator, transformer, and station service equipment protective relaying.Generator and auxiliary control systems.NERC Standards, NPCC Directories, Transmission System Code and IESO Market Rules.Plant networks and communication protocols.Programmable Logic Controllers and Supervisory Control and Data Acquisition Systems.Process control cyber security.Effective written and oral communications skills, demonstrated in your technical writing abilities to communicate effectively for the preparation, presentation and implementation of procedures, instructions and comprehensive technical reports; and reviewing drawings, Demonstrated knowledge of the Occupational Health and Safety Act and Regulations, especially for Industrial Establishments and various codes and standards associated with electrical engineering and application of their requirements.Strong interpersonal skills and the ability to work collaboratively with various business units and stakeholders.Must be a team player, but as required must be able to work independently with little supervision.Self-motivated, results and detail-oriented individual with ability to work in a fast-paced changing environment and effectively manage multiple tasks simultaneously.Strong problem solving and innovative thinking skills, must be able to provide solutions, ideas and recommendations through effective issue resolution.Proven track record of delivery results.A quick learner, ability to break down complex and technical ideas. Must be able to effectively navigate a highly technical environment in a complex organizational structure.High integrity, upholding company values including Health and Safety, and protection of the environment.Valid Ontario Driver’s License in good standing or a valid Driver’s License in good standing from another Canadian province with intent and ability to obtain a valid Ontario Driver’s License; andWillingness to travel; approximately 25% of timeAbility to work effectively and efficiently in a flexible hybrid office environment.The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.   What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business. Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility. Here's why OPG might just be the ideal workplace for you:Exceptional range of opportunities province-wideLong-term career growth and development opportunitiesElectricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you:We care about the safety and the well-being of our employees. It is our utmost priority.A supportive work environment where you can be your best every day.Opportunities to stretch and develop.Offer different ways for you to give back to communities where we operate.Partner with Indigenous communities and support local businesses.We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now.    APPLICATION PROCESSPlease submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., 21 Feb,2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted. #LI-Hybrid
Specialist, Health Information Quality
Northern Health, Prince George, BC
Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant leadership experience to join us in our Health Information Management department. The Specialist, Health Information Quality provides quality improvement leadership and support within Health Information Management (HIM). The Specialist, HIQ supports the development, implementation and sustainment of quality improvement projects and plans consistent with strategic and operational plans and standards. The Specialist supports the development of structures and processes to advance information and data quality using health information standards and the health information lifecycle. The incumbent works with the Northern Health Quality and Information Governance teams to provide education and expertise on information and data quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree with a focus on health information management, health informatics or health information science, Business, Public Administration, Education, or other health related field;• Training and experience in using quality improvement methodologies (e.g. Model for Improvement, Lean);• Training and experience in adult education.• Three (3) to five (5) years recent, related experience in HIM operations and/or health information systems;• Or an equivalent combination of education, training and experience.• Certification in change management and/or quality improvement methodologies are an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Comprehensive knowledge of quality improvement principles, theory, and practice including the application of Lean thinking in healthcare settings.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Electronic Medical Record (emr) Adoption
Northern Health, Prince George, BC
Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.The salary for this position is from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. The salary for part time positions will be prorated.Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Health Informatics & Information Management
Northern Health, Prince George, BC
Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us in our Health Informatics & Information Management Department.The Specialist, Health Informatics and Information Management (HIIM) leads and promotes the integration of information technologies and change initiatives that automate and/or enhance evidence-based practices, appropriate access to patient/client information and documentation via healthcare systems in collaboration with clinical leaders, HIM leaders, service and program managers and directors, physicians and staff.As an integral member of a regional multi-disciplinary IMIT team, the Specialist, HIIM works to increase the effectiveness, efficiency, and meaningful use of health information systems throughout NH programs and services. The role provides HIIM subject matter expertise at all stages of the information system life cycle and health information management lifecycle, translates health information requirements, leads teams and contributes to project planning, budgets and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff.The Specialist, HIIM serves as a liaison between business areas and IMIT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to health information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between business processes and systems and facilitates the analysis, design, building, and maintenance of HIIM content within systems and knowledge management tools and resources.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions.Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree in a health information management or health informatics discipline;• Relevant professional development in areas of clinical documentation improvement and/or information governance and/or enterprise information management, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in HIM operations and/or health information systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification is considered an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Familiarity with international terminology and coding standards (e.g. ICD9/10, SnomedCT, LOINC).• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Specialist, Global Mobility Services Tax
KPMG, Vancouver, BC
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Our worldwide network of Global Mobility Services professionals provide tax and payroll compliance and consulting services to executives and employers of people who work, live and invest outside their home country. We design sophisticated tax planning and compensation strategies to help companies with international workforces and their executives manage their tax liabilities and other expenses of operating in the global business environment. As a Specialist, working with the Managers and Partners, you will liaise with clients, various member KPMG offices around the world and local team members to manage workflows and provide Canadian and US personal and payroll tax services for our multinational clients. You will be responsible for a variety of technical, project management, administrative, and support functions with regards to the management of our clients' expatriate tax programs. The ideal candidate enjoys continuous learning and working in a team to deliver exceptional client service. What you will do Become part of a tax engagement team in meeting the tax compliance needs of clients. Prepare working paper files for income tax returns for personal tax clients. Review Canadian and US personal tax returns. Run taxpayer arrival and departure tax consultations. Manage client information gathering to ensure accurate and timely completion of returns and schedules. Follow-up with tax authorities on notices. Provide support to team members in related tasks. Tax and Payroll Research At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Minimum 3 years' experience in Canadian and/or US tax compliance for individuals. Completion of a post-secondary undergraduate degree. Excellent people management skills. Highly motivated individual with a desire for growth. Dedication and motivation to achieve high standards of client service and professionalism in the performance of duties. Emphasis on quality and adds value to their client offerings and services. Strong analytical, project management and organizational skills. Excellent computer skills - Excel experience is required. Effectively manages conflicting demands and priorities. Excellent written and verbal communication skills allowing effective interaction with staff and clients. Able to instill enthusiasm in others to achieve desired results. Able to provide persuasive and self-assured responses to challenging questions. Canadian or US accounting designation or professional licensing a definite asset but it is not required #LI- JS The expected base salary range for this position is $66,000 to $99,000 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .