Overview of salaries statistics of the profession "IT Software Support Specialist in Canada"

DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: •Basic troubleshooting on the core Fortinet products - Fortigate •Collection, analysis and change recommendations of configuration information •Collection and analysis of customer system information •Recommend corrective actions based on analysis •Provide Customer education where needed due to gaps in networking, product knowledge etc. •Consultation of technical documentation, bulletins and release notes for known problems •Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. •Follow up on technical cases including proper escalation and management of the case until case closure. •Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: •2+ years of experience in a technical support or system administration role in a networking/security company or equivalent education •Deep working knowledge of operating systems -- Windows, OSX, Linux •Strong understanding of TCP/IP, routing protocols, L2/L3 switches. •Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. •Strong troubleshooting and problem-solving skills •Previous call center experience, preferably supporting data networking products and/or security products is desirable. •Strong communication skills, both written and verbal. Educational Requirement: •Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. #GD #LI-MG1

Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our recently launched Avigilon Blue cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering. Avigilon's solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. At Avigilon, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally Overview: Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of technologies. Responsibilities: • Maintain a strong understanding of Avigilon software and products, including cameras, servers, and networks. • Troubleshoot Avigilon hardware and software products over the phone and through remote sessions • Concisely document software, hardware, and network information in a case management system • Provide an exceptional customer experience during calls, emails, chat, and customer escalations • Assist customers with installation, operational, maintenance and or training related inquiries for products and applications • Prioritize between tasks including inbound calls, existing case management, live chat, email requests • Diagnoses mechanical, hardware, software and systems failures using established procedures Qualifications: • Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communication • Self-motivated and focused with a passion for technology and customer satisfaction • Must be able to quickly learn and understand new ideas and concepts Preference will be given to candidates with the following skills and experience: • Technical Support or contact center experience • Degree, Diploma, or certificates in a related discipline • Prior surveillance industry experience • French, Spanish, Portuguese, or Italian fluency We believe that diversity spawns innovation - the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you

DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: • Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.

PURPOSE OF JOB This Technical Customer Support position is a frontline Call Centre/Chat role that will assist in facilitating solutions of all services and troubleshooting technology, computer hardware, peripheral and software related issues to both external customers as well as store associates. For technical calls, this role requires applying a systematic review, accurate diagnosis and problem solving of hardware and software related issues. Recommends tech service paths to customers based on information to provide the customer with the most convenient service. The Services Advisor Representative will utilize information on file or through previous experience to respond to technical inquiries from Customers. They will make recommendations and facilitate accepted solutions through correct service paths to customers to resolve their services request and/or repair their device including Remote, in store or on-site IT Solutions. They will be responsible for selling and sharing the value of services including services subscriptions. The objective of this position is to provide the highest level of customer service and enhance the product ownership experience through the resolution of service and technical related issues. PRIMARY DUTIES AND RESPONSIBILITIES • Receives inbound calls/chats from customers for information on services, tech services and/or advanced troubleshooting of technical products using defined problem-solving methodology • Actively engage in service solutions sales. Facilitate appropriate solutions to ensure customer loyalty. Check for existing cases and construct individual case reference files and updates case management data base / logs, documents new case or updates case information • For remote IT pathway can explain benefits of offers to customers • Charge customers remotely (via link) for services • Checks for subscription validation in customer files in ETS • Assists customers in connecting to remote platform • Assists in managing remote que and handing off tickets to available technicians • Schedule customers in booking tool for tech repair services • Document product concerns; track and forward to Team Manager • Filter problem using listening and probing skills to determine root cause. • Provide information, data and direction to the path options as required. • Research for relevant product / repair information. • Perform follow ups on existing cases and close cases as appropriate. • Diagnoses end user problems using systematic listening and probing approach • Consults internal tools, computerized data base, manuals, circulars or internal resources for information on resolution procedures • Provides information and direction as required for simple problem resolution • Initiates dispatch procedure for hardware pickup / shipment as appropriate for limited product line • Review updates regularly to remain current with product offerings • Is required to remain current on new developments and changes through ongoing circular, e-mail, manual review; attends training updates as required by industry certifications or company requirement PHYSICAL DEMANDS / WORKING CONDITIONS • Ability to cover business needs to support program (confirm hours; eventually 24/7) RECOMMENDED QUALIFICATIONS Knowledge / Skill Requirements: • Excellent communication (oral and written), interpersonal, organizational, and presentation skills. • Professional and courteous manner. • Ability to work independently and within a Team environment from home and office with minimal supervision. • Ability to multi-task and work in a very fast paced environment. • Extraordinary customer service orientation • Must be adaptable to change • Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution • Ability to coordinate and communicate effectively with other business partners to maintain exceptional high service levels in a demanding environment • Maintains constructive working relationships despite differing perspectives • Ability to negotiate skillfully in difficult situations with both internal and external groups • Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner • Ability to take initiative with strong learning skills and easily adapts to new or different changing situations, requirements or priorities • Computer literate with Windows, MAC, iOS, Android based Operating Systems experience. • Technical understanding of Internet, search engine, and networking required. • Familiar with AS400 environment • Proficient using MS Office, excel, word, PowerPoint, etc. • Strong working knowledge of computer hardware and software issues • Bi-Lingual English/French. • Familiarity with remote diagnostic software and ability to use it effectively for the purposes of fulfilling job requirements. Experience: • 1 year of help desk or 1 year technical troubleshooting plus a minimum of 2 years customer service experience preferred. Education: • Post secondary education in a related field preferred • A+ certification preferred Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537 #bringyourpassion

DescriptionFortinet is recruiting a skilled Senior IT Specialist - Openstack to join our FortiStack team based out of Burnaby, BC. This team is responsible for building, developing, and operating our open source based private cloud infrastructure. This position would represent a great fit for Openstack specialists or IT professionals with a combination of virtualization, Openstack, storage and networking experience. Your responsibilities in this position will include the following: •Playing a leading role in the operation, maintenance and development of global private cloud infrastructure. •Focused on continuous improvement - always be looking for improvement, automation and optimization opportunities from the cloud •Troubleshooting and resolving technical problems, both individually and as part of the broader team •Provide technical leadership, actively sharing knowledge across the Fortistack team and supporting your peers •Provide on call support as required Job Requirements: •Multiple years of experience in production platform deployment, maintenance and operation with the following knowledge and capabilities. •OpenStack, Ceph and OVS/OVN deployment, maintenance and operation •Computing virtualization KVM •Linux server administration (RHEL, CentOS, Ubuntu) •Networking administration and industry standard protocols •Infrastructure monitoring (Prometheus, ElasticSearch, Grafana, etc.) •At least one programming language (Python, Go, Bash, etc.) •Excellent ability to organize, multitask, work individually and in a team •Excellent verbal and written communication skills Bonus: •Knowledge in container management (Kubernetes, Swarm, etc.) Experience in ISO27001 #GD #LI-JH1

DescriptionFortinet is recruiting a skilled IT professional to join our FortiStack team based out of Burnaby, BC. This team is responsible for the management, operation and continued development of our Openstack-based private cloud platform. This position would represent a great fit for Openstack specialists or IT professionals with a combination of virtualization, Openstack, storage and networking experience. Your responsibilities in this position will include the following: •Playing a leading role in the operation, maintenance and development of multiple Openstack private cloud platforms worldwide •Focused on continuous improvement - always be looking for improvement, automation and optimization opportunities from the cloud •Troubleshooting and resolving technical problems, both individually and as part of the broader team •Provide technical leadership, actively sharing knowledge across the Fortistack team and supporting your peers •Provide on call support as required Job Requirements •5+ years of experience in production platform operation •Knowledge in Openstack administration •Knowledge in server virtualization (KVM, VMware, etc.) •Knowledge in Linux server administration (RHEL, CentOS, Ubuntu) •Knowledge in network administration and industry standard protocols •Knowledge in network, server and system monitoring (Zabbix, Nagios, etc.) •Knowledge in at least one scripting language (Python, Bash, etc.) •Excellent ability to organize, multitask, work individually and in a team •Excellent verbal and written communication skills Bonus •Certification in RHCE •Certification in Openstack •Certification in VMware VCAP, NSX •Certification in CCIE •Certification in PMP, ITIL •Knowledge in container management (Kubernetes, Swarm, etc.) •Knowledge in software defined storage and network •Experience in ISO27001 #GD #LI-AV1

DescriptionFortinet is looking for an experienced Technical Support Specialist to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Specialist is an escalation point for Fortinet partners and will also interface with QA and development to solve customer problems and identify bugs through replication and testing. Job Responsibilities: • Basic troubleshooting on the core Fortinet products - Fortigate • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer system information • Recommend corrective actions based on analysis • Provide Customer education where needed due to gaps in networking, product knowledge etc. • Consultation of technical documentation, bulletins and release notes for known problems • Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions. • Follow up on technical cases including proper escalation and management of the case until case closure. • Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation Job Experience Required: • 1-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education • Deep working knowledge of operating systems -- Windows, OSX, Linux • Strong understanding of TCP/IP, routing protocols, L2/L3 switches. • Experience with security products -firewalls, IDS/IPS, VPN, virus scanning. • Strong troubleshooting and problem-solving skills • Previous call center experience, preferably supporting data networking products and/or security products is desirable. • Strong communication skills, both written and verbal. Educational Requirement: Bachelors degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.

DescriptionThe Fortinet MIS team located in Burnaby is expanding and looking for experienced IT Support Engineers/administrators to deploy and maintain Fortinet FortiGuard service infrastructure in our worldwide DCs, ensuring service and network robustness. You will also be monitoring and analyzing network status for service and performance. Responsibilties: • Maintain, Monitor, and deploy FortiGuard Service infrastructure. • Troubleshoots and resolves software and hardware problems for Linux server and Network Equipment. • Deploys and configures production servers and software. Requirements: • 2+ years of experience in Linux server Administration (Ubuntu/Red Hat/CentOS) • Solid knowledge of Networking concepts (TCP/IP, LANs, WANs, DNS, DHCP, VPNs, etc) • Knowledge of monitoring network/server system: Nagios, Cacti and Zabbix. • 2+ years of practical administration experience of virtualized environments (KVM, VMWARE, Openstack etc.) • Hands-on experience on Network Firewalls, Switches and Routers. • Helpful and responsive while balancing issue priorities. • Detail-oriented, high-energy individual who is able to multitask. • Excellent communications skills, both written and verbal. Educational requirements: • BS in Computer Science or Engineering preferred. • RHCE, CCNP/CCIE certificates is asset. #GD #LI-AV1

The Trade Compliance & Customs Support Specialist plays an essential role in growing talent in our business through collaboration and sharing best practices with the Lush Manufacturing and Retail entities and stakeholders. You know how to be curious about opportunities and how to be real with feedback and support.As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyse and respond to your business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlifeThe Trade Compliance & Customs Support Specialistundertakes the followingResponsibilities: Lead and implement company trade compliance objectives relating to import and export control, customs compliance, and trade security. Effectively translates objectives into local country/regional initiatives in coordination with business stakeholders Plan, develop, and implement compliance programs to comply with US and Canada import and export regulations. Determines risks with international commerce and business operations and implements programs to manage risk cost-effectively Maintain Harmonized System (HS) Tariff Codes for correct classification of all manufactured and purchased goods providing through to the Data Management Team Liaise with Customs Brokers coordinating associated activities Respond to and assist with problems or questions that may come up concerning any exports or imports Manage the process of qualifying finished goods and components to various free trade agreements (e.g., CUSMA, CETA, etc.) Maintain applicable trade compliance records per regulatory requirements and oversees any trade compliance audits by government agencies such as Canada Border Services Agency, Canada Revenue Agency, US Customs and Border Protection, etc. as it relates to import/export activities in collaboration with the Finance Team and any business streams. You bring the following QUALIFICATIONS:Required: Minimum 5+ years industry experience in product compliance/Trade compliance Current knowledge of the regulations, policies, and laws affecting international trade, compliance, and logistics Completion of International Transportation and Trade course required. Working towards completion of CIFFA Certificate preferred Analytical and detail oriented with excellent written and verbal communication skills Strong computer skills, including proficiency in commonly used software such as Microsoft Office. Experience liaising with Customs Brokers to coordinate associated activities Outstanding ability to understand a product life cycle and partner strategically with key business stakeholders Preferred: Bachelor's Degree in related field Customs Broker license, joining Federation of International Trade Associations (FITA) may also enhance job opportunities Experience with Microsoft Dynamics ERP software an asset Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer.We thank all interested applicants; however, only qualified candidates will be contacted.

Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, Clinical Informatics leads and promotes the integration of information technologies and clinical change initiatives that automate and/or enhance evidence-based clinical practices, access to patient/client information and clinical documentation via Electronic Medical Record (EMR) systems in collaboration with clinical leaders, service and program managers and directors, physicians, and staff. As an integral member of a regional multi-disciplinary IT team, the Specialist, Clinical Informatics works to increase the effectiveness, efficiency, and meaningful use of an EMR system throughout NH programs and services. The role provides clinical subject matter expertise at all stages of the system life cycle, translates clinical requirements, leads teams, and contributes to project planning, budgets, and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff. The Specialist, Clinical Informatics serves as the liaison between clinical areas and IT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to clinical information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between clinical business processes and systems and facilitates the analysis, design, building and maintenance of clinical content within systems.Starting salary will be approximately from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training, and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: Education and Experience• Bachelor's degree in a health care or health informatics discipline.• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in clinical operations and/or clinical systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Knowledge, Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you someone who has a real passion for helping others? Are you looking to highlight your knowledge, skills, and abilities in a new and dynamic environment? We currently have an exciting opportunity for you to bring your excellent work ethic to our Information and Technology Services department.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

The Opportunity:WSP is seeking a proficient Senior System Safety Specialist who will play a pivotal role in the planning, development, and maintenance of WSP's System Safety Management System for railway projects. The ideal candidate should be well-versed in creating System Safety Plans, Safety and Assurance Reports, and Safety Cases in accordance with the principles of EN50126, EN50128, and EN50129.If you are a qualified System Safety Manager/Specialist who thrives in a dynamic and safety-focused environment, we invite you to join our team in Alberta and contribute to the success of our railway projects. Your expertise will play a crucial role in ensuring the safety and efficiency of our systems. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Develop and maintain WSP's System Safety Management System for railway projects. Create comprehensive System Safety Plans, Safety and Assurance Reports, and Safety Cases. Manage safety assessment processes, including hazard identification, risk analysis, and safety requirements allocation. Establish safety requirements for the entire railway system, encompassing civil, architectural, electrical, mechanical, and railway systems (both hardware and software components). Oversee safety goals and the implementation of Safety Integrity Levels (SIL) for safety-critical functions, along with relevant documentation. Communicate and coordinate safety-related requirements with various stakeholders, including project managers, engineers, suppliers, contractors, and regulatory authorities. Supervise verification and validation activities to ensure that safety-critical components and systems meet expected performance standards. Implement risk reduction to As Low As Reasonably Practicable (ALARP) levels and document hazard transfer processes, including client acceptance. Foster the development and enhancement of System Safety awareness and competence among Design Team members, ensuring that individuals involved in safety-critical activities are adequately qualified for their roles. Actively participate in System Assurance Audits and continuously monitor and evaluate the effectiveness of safety measures and processes. Implement lessons learned and best practices to enhance safety performance.What you'll bring to WSP: Proficient in crafting safety-related documentation, including safety policies, objectives, strategies, and communication plans to secure buy-in from all project stakeholders. Possession of a P.Eng designation or eligibility to obtain P.Eng certification from or an equivalent regulatory body in another Canadian province. A minimum of 8 years of experience in System Safety Management. Exposure and experience with Railway Systems on a broad scale. Proven application of System Safety Management principles in compliance with EN50126, EN50128, and EN50129 standards. Exposure to CMREA and IEC61508 is considered a valuable asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Job Type:Permanent Reference code:125645 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Burlington, ON; Kanata, ON; Ottawa, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?What will your typical day look like? T-SQL Programming Build new SQL views, stored procedures etc. Perform SQL query optimization. Node.JS/React.JS Development Frontend and backend web development ETL Data Processing SSIS package maintenance and development Reporting Tableau and Excel reporting Support MS Access database legacy applications Comprehend existing code for understanding, troubleshooting and code adjustments. Create user interfaces that meet Deloitte standards Communicate and interact with stakeholders to determine project requirements. Clearly document new requirements and processes and maintain existing process documents. About the teamAt Deloitte, we expect results. Incredible-tangible-results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make? Global Brand develops tools and resources to create an exciting and engaging brand identity consistent with our core values. Our digital solutions and strategies provide best-in-class presentation for elevating brand awareness to enhance our global presence while promoting collaboration and connectivity.Enough about us, let's talk about you Bachelor's degree in computer information systems or related degree or relevant experience Minimum 3 years of relevant work experience. Strong foundational knowledge in SQL. Clear understanding of queries, joins, indexes, views, built-in SQL functions and stored procedures. Strong foundational knowledge in an Object-Oriented Programming Language; preferably JavaScript Ability to understand the business needs and translate that to a technical solution. Ability to comprehend and analyze complex data interrelationships. Must be able to prioritize, take ownership of projects, and drive them forward to completion. Exceptional organizational, analytical, communications and interpersonal skills. Attention to detail is an essential skill. Ability to work independently on projects and contribute in team discussions. Excellent verbal and written communication skills to interact with individuals ranging from staff to partners. The following skills are beneficial but not required: Working knowledge in Access, VBA, Azure or other cloud platform, Tableau, ETL, and SDLC Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Senior Brand Manager, SQL, Database, Developer, Cloud, Marketing, Technology

Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant leadership experience to join us in our Health Information Management department. The Specialist, Health Information Quality provides quality improvement leadership and support within Health Information Management (HIM). The Specialist, HIQ supports the development, implementation and sustainment of quality improvement projects and plans consistent with strategic and operational plans and standards. The Specialist supports the development of structures and processes to advance information and data quality using health information standards and the health information lifecycle. The incumbent works with the Northern Health Quality and Information Governance teams to provide education and expertise on information and data quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions. Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree with a focus on health information management, health informatics or health information science, Business, Public Administration, Education, or other health related field;• Training and experience in using quality improvement methodologies (e.g. Model for Improvement, Lean);• Training and experience in adult education.• Three (3) to five (5) years recent, related experience in HIM operations and/or health information systems;• Or an equivalent combination of education, training and experience.• Certification in change management and/or quality improvement methodologies are an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Comprehensive knowledge of quality improvement principles, theory, and practice including the application of Lean thinking in healthcare settings.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryIf you are looking for friendly, supportive staff, work life balance and affordable living this may be just the opportunity that will take your career to a new level.The Specialist, EMR Adoption provides at-the-elbow and remote guidance and coaching to physicians, nurses and allied health professionals to increase their satisfaction and meaningful use of Northern Health's Electronic Medical Record (EMR) systems. The role coaches the support coaches and clinical educators to enable local sustainment and adoption of EMRs in conjunction with quality improvement in clinical practices, processes and documentation. The EMR Adoption Specialist supports clinicians where they work in acute, primary and community facilities and clinics. They provide individual and group coaching, mentoring, performance evaluations, and onsite EMR support. The Specialist uses analytical IT tools to measure and increase EMR adoption. They act as an EMR subject matter expert and regularly liaise with site operational leaders, regional programs and clinical informatics to resolve issues of change management, training, design, build and support of EMRs and other IT tools.The salary for this position is from $88,990 to $111,237 and will be based on education, training, experience, and salaries of similar positions. The salary for part time positions will be prorated.Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• Bachelor's degree in a health care or health informatics discipline;• For regulated health care professional candidates current full practicing registration with the applicable provincial College or Association is required.• Relevant professional development in areas of IM/IT, process improvement, change management, project management, group facilitation;• Five (5) to seven (7) years in front-line clinical care and experience working in clinical operations and/or clinical systems;• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification are preferred.Skills and Abilities:• Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Ability to take a "can-do" approach to resolving issues and working with multiple personalities.• Ability to apply people change management and transformation techniques and practices.• Strong documentation skills and demonstrated ability to develop detailed clinical or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals, working in stressful clinical situations, through change initiatives and resolve issues arising throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.• Physical ability to perform the duties of the position.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us in our Health Informatics & Information Management Department.The Specialist, Health Informatics and Information Management (HIIM) leads and promotes the integration of information technologies and change initiatives that automate and/or enhance evidence-based practices, appropriate access to patient/client information and documentation via healthcare systems in collaboration with clinical leaders, HIM leaders, service and program managers and directors, physicians and staff.As an integral member of a regional multi-disciplinary IMIT team, the Specialist, HIIM works to increase the effectiveness, efficiency, and meaningful use of health information systems throughout NH programs and services. The role provides HIIM subject matter expertise at all stages of the information system life cycle and health information management lifecycle, translates health information requirements, leads teams and contributes to project planning, budgets and implementation schedules. The role also participates in recruitment and provides coaching, supervision, and evaluation of staff.The Specialist, HIIM serves as a liaison between business areas and IMIT, and accurately and promptly analyzes, prioritizes, and translates user needs and requests to health information systems. This includes facilitating communication amongst end users, identifying and articulating gaps between business processes and systems and facilitates the analysis, design, building, and maintenance of HIIM content within systems and knowledge management tools and resources.Starting salary will be approximately from $86,398 to $107,997 and will be based on education, training, experience, and salaries of similar positions.Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit.Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeQualfications• Bachelor's degree in a health information management or health informatics discipline;• Relevant professional development in areas of clinical documentation improvement and/or information governance and/or enterprise information management, process improvement, change management, project management, group facilitation.• Five (5) to seven (7) years recent, related experience in HIM operations and/or health information systems facilitation.• Or an equivalent combination of education, training and experience.• Candidates with current Digital Health Canada membership and Certified Professional in Healthcare Information and Management Systems - Canada CPHIMS-CA Certification is considered an asset.Skills and Abilities: • Ability to guide, coach, teach, and promote a learning environment and continuous quality improvement.• Strong documentation skills and demonstrated ability to develop detailed business or technical documentation, training aides and how-to documents, and track work activities or issues documentation.• Intermediate computer skills and ability to work comfortably with spreadsheets, presentations, diagramming and word processing software (e.g. Microsoft Excel, PowerPoint, Visio and Word).• Ability to foster innovation throughout complex evolutionary change.• Ability to see connections between issues, events, and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.• Familiarity with international terminology and coding standards (e.g. ICD9/10, SnomedCT, LOINC).• Demonstrated strategic thinking and analytical skills.• Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.• Superior small and large group facilitation skills and individual coaching skills.• Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.• High level of motivation with a positive attitude and high degree of flexibility in a rapidly changing environment.• Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.• Ability to work independently and as part of a team.• Ability and willingness to travel.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Canada's Scientific Research and Experimental Development (SR&ED) program is one of the country's largest tax incentive programs. It is intended to create a supportive environment for Canadians to carry out research and development (R&D) and foster technological innovation. The program has existed in one form or another for over 50 years. KPMG's Tax Incentives Practice (TIP) consists of a multi-disciplinary team of engineers and accountants that assist our clients to obtain tax savings through incentive programs like SR&ED KPMG is currently seeking a technology-minded professional to join its SR&ED Tax Incentives group. The specific opportunity is for an engineering or computer science trained/experienced professional working in the Software Development space who is seeking to transition and grow into a consultative role. In this role, you will attend meetings with the likes of CTO's, Chief Architects and Software Developers in order to assess client projects for SR&ED potential. During discussions with clients, you will identify software and/or engineering related activities that qualify for the SR&ED program. In this capacity, your ability to quickly understand and contextualize new concepts such as software architectures, frameworks, system integrations, and new/improved algorithms will be instrumental. Once the necessary information has been obtained, you will prepare the technical summaries to justify the projects for SR&ED tax credits. You will also take part in any CRA review meetings to support and defend the claims submitted if needed. What you will do Interviewing client personnel to gather pertinent supporting information and articulating compelling arguments to support SR&ED project claims. Examining client technologies, products and operations to determine which of their R&D activities qualify for SR&ED incentives. Project Management: Plan, organize and execute multiple engagements on time and within budget. Client Management: Successfully develop and manage client relationships/expectations. Keeping up-to-date with innovative technologies and trends in the world of Information Technology, Artificial Intelligence, Machine Learning and Data Analytics. Having an understanding of the SR&ED program and the desire to keep up to date with changes in legislation. What you bring to the role Sc. or M.Sc. in Computer Science, Software or Electrical Engineering OR similar field. 3 to 5 years of experience in software development or other IT technology R&D capacity or 2+ years of SR&ED experience. Superior communications skills (written and verbal) in English. High comfort level and knowledge of computer software/IT technology topics and related terminology. Ability to conduct conversations to understand root causes for issues and grasp key development concepts in R&D scope. Ability to work closely with clients of all training backgrounds and to manage client expectations. Ability to prioritize tasks for multiple clients to consistently achieve delivery milestones. Knowledge of tax rules relating to the CRA's SR&ED program would be an asset. A desire for self-improvement through continuous learning. A demonstrated business acumen and an adaptable growth mindset is invaluable. The successful candidate will: Be exposed to new and exciting technologies and state-of-the art innovations in a wide range of industries (computer science, information technology, FinTech, electrical engineering, etc.). Gain valuable business experience to complement your technical training. Build and manage client relationships at multiple client levels; ranging from software developers to upper management. Promote the advancement of scientific innovation and technology in Canada. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Reporting to the Director, Global IT Procurement, the Sourcing Specialist, Global IT Procurement will have the following responsibilities: Responsibility - Manage IT supplier relationships: supply contracts and commercial terms, price negotiation, purchase commitment, value added services and performance;- Support Global IT strategies and achieve defined objectives and performance indicators;- Work closely with Regional IT and procurement teams to ensure a good working business relationships are established and maintained;- Support business units to ensure delivery of required IT services and adherence to budgeted timelines, quality and cost, and provide regular reports to management;- Support IT spend strategy, directly supporting the business units. - Develop and prepare RFP's; analyze bids and make recommendations; negotiate agreements and develop operational summaries for management team members;- Support IT and business projects aligned to Corporate Strategies including M&A activity Skills - Bachelor's degree in Computer Science, Business Administration, Finance or equivalent work experience;- Minimum 5 years experience in global IT procurement, software licensing;- Knowledge of the global IT products and services market and its trends, specifically Engineering software licensing;- Good interpersonal skills and ability to communicate in French and English, both verbally and in writing; - Proficiency in computer tools (Outlook, Word, Excel, PowerPoint);WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!SAP is looking for an administrative superstar with a demonstrated track record of success supporting senior executives distributed throughout the world. The successful candidate is someone with superior attention to detail, great organizational skills, and a proven track record providing proactive calendar support, meeting tight deadlines, juggling multiple critical requests, and taking effective action without knowing the full picture. A high level of integrity and discretion in handling customer, employee and confidential information is critical. We require a high level of professionalism in dealing with senior professionals inside and outside the company. A good sense of humor is important, as is the ability to be flexible, and the ability to change direction at a moment's notice. Role Description: Managing calendars and e-mails for the executive team on their behalf, including making calls to team members and customers. Arranging meetings for the executive team including coordination of team meetings, QBRs, WebEx/Zoom conferences, all-hands calls and larger events. Preparation of meeting materials and post-meeting actions including creating agendas, taking meeting minutes and securing venues for meetings. Meetings include regular weekly/bi-weekly meetings and larger events like team and/or customer meetings. Acting as the main point of contact between executives, employees, and customers Monitoring action items and managing reminders for multiple executives. Support the production of progress/highlight reports for projects/key workstreams. Managing internal and external correspondence, as required Coordination of complex travel arrangements, including preparing materials in advance of trip and conducting post-trip follow up, such as managing travel expenses, drafting thank you notes, and conducting other administrative support. Managing administrative workflows such as vacation requests, purchase orders, internal orders, distribution lists, organizational charts, etc. Maintaining internal shared drives (i.e. SharePoint, OneDrive, etc.) Supporting knowledge sharing within the organization Managing projects and monitoring budgets, as necessary What you'll do: Experience of successfully understanding and contributing to achieving key objectives in support of executives in a service orientated environment. Adept at solving problems and resolving issues on behalf of senior executives with limited guidance. Must be able to plan and identify unforeseen needs and see things through completion regardless of obstacles. Creative yet analytical with a logical mind and an eye for detail Extensive experience with global travel planning and coordination Experience with SAP internal tools like Corporate Portal, ISP, CSN, SAP Concur T&E Proficiency with Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint Ability to be effective as a virtual assistant. This is a virtual, geographically distributed organization Proven time management skills with the ability to prioritize and handle multiple tasks and work in a fast-paced environment. Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround. Exceptional planning, time management, communication, and organizational skills What you bring: 5 to 8 years of experience as an administrative assistant or comparable experienceassisting at an executive level in a fast-paced environment. Education: Bachelor's degree or apprenticeship as an administrative assistant or commercial qualification with equivalent work experience We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 53,200 - 116,500 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 390380 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 390380 Posted Date: Mar 25, 2024 Work Area: Administration Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3

Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the full range of IT professions: development, business intelligence and infrastructure.Provide support for GDBT infrastructure and helpdesk primarily for the Montreal plant and will also provide first-level support for other locations including Markham, Northbrook, Ames, Avon, and Sao Paulo. Provide support for infrastructure projects. This position will also provide helpdesk coverage as needed. Helpdesk coverage will include local and remote support, software deployment, troubleshooting, and support of PCs, networks, and phones for users in Barilla Region Americas. This position will collaborate with Global GDBT on global initiatives as needed. 1. Support network, PC, telephony, mobile, and server projects. 2. Provide user support for other Barilla Region Americas systems. 3. Provide coverage for the helpdesk as needed for all Barilla sites in the USA, Canada, and Brazil. 4. Provide remote support to other Barilla Region Americas sites. Support includes but is not limited to PC, network, and server support. Work with designated contacts in international locations. 5. Maintain accurate equipment inventories (e.g. PCs, printers, phones, mobile phones, etc.) by following proper processes when deploying, retrieving, or retiring equipment. 6. Proactively identify, escalate, and help resolve issues as they arise. 7. Participate in training and support of end users. 8. Successfully complete GDBT projects that align with the business strategy and GDBT guidelines. 9. Collaborate with global GDBT on global initiatives, while meeting initiative deadlines. 10. Follow all other processes and procedures as defined by the local/Global GDBT departments and company policy. 11. Other duties as assigned.* Bachelor's degree or specialized training / equivalent work experience * Excellent communication and interpersonal skills * At least 1 year experience providing end-user support for PCs & and phones. * At least 1 year experience delivering small to mid-sized infrastructure projects. * Experience supporting networks, and servers - rack mounting gear, connecting cables, and fiber optic. * Experience providing remote support via telephone, or remote desktop technology. * Ability to prioritize multiple tasks to ensure end-user satisfaction. * Experience with Windows 10 and MS Office including Outlook. * Experience supporting a data center in a virtual environment a plus. * Experience working in a global environment is a plus. * Experience with network implementation and setup. Cisco experience or CCNA a plus. * Experience with SCCM and software distribution is a plus. * Experience working for a CPG or manufacturing company a plus. * Fluent in English and French * Travel: 25% - Domestic & International - Travel to the Markham, Ontario office and US office on a quarterly basis.