Overview of salaries statistics of the profession "Technical Resource Manager in Canada"

Technical Service Product Lead: Harvey 2402 Job Description:Our company is an innovative engineering and design company specializing in, high-quality and top-performing, yet reasonably priced electrical mobility solutions, such as Ebikes.We make e-vehicles for recreational enthusiasts, urban and business commuters, and family cyclists.We are an established business with an ambitious vision and five-star customer reviews, headquartered in Vancouver, Canada.We are currently seeking a full-time Technical Product Manager/Service Manager to join our team.If you enjoy working in a collaborative environment, have a passion for innovation and mobility, experience in electro-mechanical systems, and are looking to be a part of a growing and dynamic team, this might be the role for you!We are constantly encouraged to learn and grow and given lots of opportunities to push the boundaries of your expertise.You will also work on cool, environmentally friendly products, and showcase their technical aspects to customers and businesses. What You Will Do:As Technical Product/Service Lead, you’ll be the operations lead for our Service Center at our main location in the Vancouver / Burnaby area.This role will work on our technical products, whether they are Ebikes, or Electrical Conversion Kits, or other innovative solutions we continuously work on.It includes assembling, installation, and quality assurance and control for safety before delivery.You’ll train your team or go through training with your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, and take an active lead in ensuring the right solutions / products are built and delivered to your customers.If you like to problem solve, work with customers to solve their repairs and installation issues on bikes, motors, controllers, conversion kits, and specially if you are comfortable with creating video guides for every new product, we want you! Day-to-Day Activities:Supervise the work of electrical and mechanical technicians and other assigned personnel for timely implementation of planned activities, installation, and repairs work orders for each product, in the workshop or through Remote Video callPerform duties peculiar to and normally required in the trade of electric motors, controllers, bicycles, following recognized procedures and techniques for such workPerform other related duties as assigned by the engineering manager during the design, prototype, installation, and improvement of each technical productAbility to create instruction and procedures (Document and Video Guides) for each technical product (Not to be Camera Shy!)Fault finding and wiring checking with knowledge of electric motors, Controllers, LCDs, programming, and similar systems, such as in Electric Bicycles; Test wiring connections with test equipment like volt/ohmmeters and oscilloscopesProvide training to junior technical staff, dealers, or individual customers for assembly, repairs, and replacementAssist in inventory management of materials, such as bike accessories, tools, spare parts, and other materials as neededEnsure a safe and healthy work environment for the technicians, increase equipment availability to meet the needs of Operations, with proper care and maintaining of all technical assets, as well organization and cleanliness of the workshopShould be able to handle the workshop effectively with a focus on improvements and knowledge of modern concepts of maintenanceMaintain records and prepare reports on repairs completed or on units requiring future special service, as well as tools Physical Requirements and Special Demands:Required standing or sitting for several hours straight at a timeFrequently bend and twist throughout the dayRegularly lift over 40 lbs. What You Bring:Technician Diploma in Electrical and Electronics Engineering or Mechanical & Electrical Engineering backgroundEquivalent plus 4 to 5 years’ experience as a Senior Electro-Mechanic with experience as Team Leader / Workshop SupervisorComprehensive experience as bicycle mechanics, and/or electric bikesGood knowledge of workshop equipment, parts interpretation, and electrical/mechanical inventoryPrior experience working in a service department or customer-facing roleHigh level of competence in oral and written communication, with computer/smartphone literacy for supervising customer ticketing systemsA positive and friendly attitude and motivation to help every customer find what they need, with the ability to work in a fast-paced environmentA passion for bikes, micro-mobility, tech, and for reducing the environmental impact of the transportation industryPrevious experience with electric bikes or scooters is a plus!Proactive approach to staying up to date on industry changes and trends  This is a fulltime positionSalary of $22.00 - $25.00 per hour depending on experienceBenefits package available after 3 months,    

International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.

Our valued Public Sector client is in need of a Intermediate Project Manager to manage projects delivered by IM/IT technical resources in an IM/IT project delivery environment (MECM/ SCCM). This candidate will be needed to assist the department with the design, planning, delivery and sustainment of enhancements to the department’s End Point Management solution (MECM). We are looking for someone with the following, but not limited to, experience: A valid PMP or PRINCE2 or AGILEPM 5 years of experience managing projects delivered by IM/IT technical resources in an IM/IT project delivery environment. 2 projects of experience managing in support of major operating system migration projects in an MS Windows environment, each including the following: a large organization with 2,000 or more employees working in a distributed environment (i.e. involving five (5) or more regional offices located across at least three (3) time zones); managing project teams and working with multi-disciplinary stakeholders from across levels of the organization; reporting to and providing recommendations to senior management (DG level, or equivalent, or higher) on a range of issues affecting the organization's ability to achieve its business objectives. 5 projects of experience in major operating system upgrade projects in an MS Windows environment, preferably in SCCM/MECM implementation/upgrade or migration, or feature deployment, including experience in: Gathering requirements, options analysis, and supporting the obtaining of Project approval Preparation and maintenance of project artefacts (e.g. Charters, Plans, Schedules, Budgets, Risk Registers); Assignment, management and coordination of work activities among Project Resources to deliver upon Project Plan; Monitoring Project progress and status against budget, schedule, scope and risk profile. Apply

Technical Support Consultant - Future Opportunities Unlock future opportunities by joining our Talent Community! Join our Exclusive Talent Community and seize the opportunity to be scouted for upcoming remote Part-Time Call Center roles. Your journey to a rewarding career starts here.Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!We're hiring Part-time Technical Support Consultants and you get to WORK FROM HOME! Join our contact center team starting New Year!As a Technical Support Consultant, you will provide exceptional customer service supporting customers with their Rogers Ignite / Wirelessservices. Who we're looking for: We're seeking enthusiastic Technical Support Consultants with a positive attitude and genuine willingness to help others. In this role, you'll listen attentively, be curious, ask the right questions, and troubleshoot to deliver appropriate and clear solutions, ensuring our customers get the most out of their products and services. Collaborate with your team and other departments; you will contribute world-class technical customer service. This opportunity with Rogers could be the beginning of a fulfilling and rewarding career! What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: Competitive hourly rate and performance-based bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off all Rogers products & Services & Blue Jays tickets, 25% off TSC items, 20% discount on ALL wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies Paid time off for volunteering Give Together November: Company matching contributions to charities you support Growth & Development: Ongoing training and development to enhance your skills and knowledge to find solutions and/or the products that best suit our customers Opportunity to provide mentorship and coaching to new hires and potential progression to second-level customer support My Path: self-driven career development program & job shadowing Rogers First: priority in applying to internal roles of interest Access to LinkedIn learnings Wellness: Homewood employee & family assistance program Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Connect with customers through inbound calls, outbound calls, and chat support, providing an end to end customer experience with a focus on troubleshooting their technical issues Aim for first call resolution to ensure customer satisfaction Educate customers on their existing products and recommend value-added services Effectively address customer issues by demonstrating accountability for technical problems through active listening, skillful questioning, and clear communication of appropriate solutions Implement the ongoing training and certifications you receive on Roger's products and services and best solutions practices What you bring: Flexibility to work in our 24/7 environment (primarily being afternoon, evenings and weekends) 1+ years of professional customer interaction (face-to-face or over the phone) Ability to multi-task in a fast-paced environment while navigating multiple computer systems Clear written and oral communication skills, and listening skills Comfortable making outbound calls to proactively solve customer issues Brand Ambassador mindset, thriving in a dynamic work environment eager to learn new skills and develop a career at Rogers Customer-focused champion and resourceful problem-solver Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal and credit background check. Schedule: Part Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 855 York Mills Rd. (WFH), North York, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Technical Support Requisition ID: 297450At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Customer ExperienceLocation: North York, ON, CA Winnipeg, MB, CA Vancouver, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Nanaimo, BC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Technical Support, Consultant, Consulting, Call Center, Technology, Part Time, Contract, Customer Service Apply now »

Job Type:Permanent Reference code:125774 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. What will your typical day look like? The ePMO Resource Manager will play a critical role in ensuring the effective management of planning, scheduling, and allocating resources across the enterprise. They will manage enterprise demand, aligning the most available resources and capabilities to support program/project delivery. The ePMO Resource Manager will partner closely with ePMO and PMO CoE leadership in project resource management to ensure that the ongoing reallocation of resources, adjustment of goals/requirements and the assignment of new resources is performed as needed to support quality and timely delivery. Strong research, analytical, and quantitative aptitude, as well as advanced attention to detail, are required for success in this role. Key responsibilities include: Managing and reviewing resource allocations across demands to understand capacity and opportunities Managing contractor/professional services utilization and alignment Assigning/allocate resources to projects based on their skills, previous experience, availability, or project budget Understanding and communicating the organization's capacity to delivery upcoming pipeline of projects Providing high-level reports and insights that assist with proactive strategic decision-making. Providing metrics and data analysis around resource planning and capacity to inform annual and ongoing planning efforts Creating ad-hoc business reports that provide leadership insight into key workforce & resource management status, gaps, and areas of opportunity Managing delivery of high-quality outputs in a dynamic work environment with overlapping deadlines and tight time constraints Communicating the results of data analysis and business impacts to Executive Leadership Working closely with PMO CoE leadership on critical aspects of business, operational and workforce management strategy. Liaise continuously with business partners across DT and member firms for better enterprise alignment and awareness. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you In this role, as a Resource Manager, you bring: Bachelor's Degree/Bachelor of Business/Bachelor of Technology Minimum Two (2) years of experience in workforce, resource and/or project management Knowledge on PPM tools like MSP, ServiceNow SPM(desired) PMP or SAFe certification (desired) Ability to provide 'big picture' view on the state of the enterprise Self-directed and experienced in Business, Process, Reporting analysis Robust problem solving & critical thinking skills, self-motivation, and the capacity to work under pressure and tight deadlines Effective communication skills, with the ability to clearly and concisely present issues, ideas, and data analysis to senior leaders Skilled in various reporting tools like Excel and PowerBI as well as a quick aptitude for learning new tools Excellent strategic and tactical business skills and a passion to draw actionable insights from data to drive better decision making Ability to plan and manage numerous processes, people, and projects simultaneously Participation in driving the strategic priorities and initiatives of the organization forward Advanced experience with use of reporting tools like Excel, PowerBI Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Data Analyst, Developer, Information Technology, IT Manager, Equity, Data, Technology, Finance

Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. What you will doAs a Salesforce Technical Lead you r responsibilities will include , but are not limited to : Lead a team of technical resources (developers, technical BA, configuration consultants ) to design and implement Salesforce solution design Bring deep e xperience designing robust and complex Salesforce solutions , including data and security model design Responsible for managing client technical stakeholders , communicating concepts and eliciting decisions, and sharing experience on technical best practices and approach Working closely with functional leads and solution architects to design o verall application architecture and ensure align ment with business goals and functional designs while adhering to platform best practices Coach and mentor technical team members on coding standards, technical best practices, and ensure alignment in execution of project related activities Provide guidance to and ensure alignment of team members in preparation for client meetings, presentations, demos, or other required project forums Support and mentor team members on the creation of detailed design and documentation of each component of the solution such as data migration, integration, custom development, or other relevant areas Performs regular reviews on the deliverables produced by project team members Respond ing to pre-sales and technical questions to provide product and business expertise to assist team in prepar ing and present ing proposals, RFP responses, and tailored demonstrations. Stay ing current on Salesforce platform capabilities/offerings and related technologies What you bring to the role Advanced knowledge of the Salesforce /Force.com custom development ( e.g. Apex, LWC , Triggers, Unit Testing ) with ability to share best practices and coding standards Strong experience (5+ years) designing and delivering technical aspects of Salesforce implementations a nd integrating Salesforce to external systems Salesforce certification for Administrator and Platform Developer I or higher Familiarity with devops processes and best practices using commonly used tools Commitment to building a diverse and inclusive team Strong verbal and written communication skill s Demonstrated analytical, problem-solving, organizational, and interpersonal skills . Nice to Have: Industry cloud implementation experience and/or certification (ex. Financial Services Cloud, Health Cloud, Public Sector Cloud , etc.) Experience working with Salesforce AppExchange ISV partner products Government Security Clearance Travel Required: Less than25% In British Columbia, the expected annual total compensation range for this position is $95,500 T o $159,000 . The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

pbuJob Description/u/b/pp/pdivdivpAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer./pp/ppbHow will you make an impact?/b/p/divdivpspanspanManage the Process Engineering team and /spanspanprovides/spanspan /spanspanleadership and /spanspantechnical direction and guidance in the areas of manufacturing processes and technology, process improvement, quality performance for commercial batches, /spanspanassistance/spanspan in the pre-commercial lots run by Operations and technical support for the execution of Pharmaceutical Development Services (PDS) projects./span/spanspan /span/p/divdivpspan /span/p/divdivpbWhat will you do?/b/p/divdivullipspanspanMentor, /spanspanguide/spanspan and coach the department team from a technical perspective to increase level of knowledge and /spanspanexpertise/spanspan./span/spanspan /span/p/lilipspanspanLead execution of projects for products that are transferring into the site once they have reached scale up, feasibility and the validation stage./span/spanspan /span/p/lilipspanspanAttend/spanspan mid-stage PDS and /spanspanDPS/spanspan /spanspantech transfer opportunity meetings to ensure that speed and success of implementation is in line with site capabilities and /spanspancapacity/spanspan./span/spanspan /span/p/lilipspanspanEnsure a smooth and orderly transition of projects from PDS or clients into /spanspanDPS /spanspanOperations ensure that batches /spanspancompleted/spanspan in the Good Manufacturing Practices areas that are to be used for regulatory filings and purposes do satisfy the regulatory needs./span/spanspan /span/p/lilipspanspanCollaborate with and /spanspanadvise/spanspan Director/spanspan/Sr Manager Operations/spanspan and operations staff on product process issues and troubleshooting./span/spanspan /span/p/lilipspanspanReview PDS and commercial batch records for containment, safety, and accuracy of process./span/spanspan /span/p/lilipspanspanDevelop proposed process trains for new products potentially entering the commercial plant./span/spanspan /span/p/lilipspanspanProvide scientific and technical input directly or via staff to the quality organization to support conclusions and resolutions with regards to deviations, investigations, audits, /spanspancomplaints,/spanspan and Corrective Action Preventative Actions (CAPA) etc./span/spanspan /span/p/lilipspanspanProvide technical /spanspanassistance/spanspan with 24-hour shift coverage for the execution of trial, feasibility or pre-commercial batches run by Operations./span/spanspan /span/p/lilipspanspanTrack quality performance trends and keep CAPA actions on track./span/spanspan /span/p/lilipspanspanSchedule and manage day-to-day activities in the department as well as prepare and circulate departmental activity reports and schedules, including team metrics./spanspan /span/spanspanspanDevelop, /spanspanpropose,/spanspan and help implement continuous improvement plans for /spanspancapacity/spanspan, /spanspanprocesses/spanspan and technologies./span/spanspan /span/p/lilipspanspanLead client interactions during validation observation visits./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanSupport site on new business initiatives through client visits and proposal generation./span/spanspan /span/p/lilipspanspanPromote a safe working environment, report potential /spanspanhazards,/spanspan and ensure all direct reports follow the Environmental Health and Safety procedures./span/spanspan /span/p/lilipspanspanSelect, /spanspandevelop,/spanspan and evaluate staff to ensure the efficient operation of the function. Wor/spanspank/spanspan with and /spanspanadvise/spanspan staff on administrative policies and procedures. Recommend changes in staffing and budgets as needed. Staff may include internal and third parties. /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbHow will you get here?/b/p/divdivpspan /span/p/divdivpbspanEducation:/spanspan /span/bspanspan /span/spanspan /span/p/divdivpspanspanCollege/spanspan/Technical School/spanspan diploma in related/spanspan technical/spanspan field/span/spanspanspan./span/spanspan /span/p/divdivpspanspanBachelor’s degree in engineering/spanspan, /spanspanScience,/spanspan or related field preferred/span/spanspan /span/p/divdivpspan /span/p/divdivpbspanExperience:/spanspan /span/bspan /span/p/divdivpspanspanMinimum /spanspan7/spanspan years’ /spanspanprevious/spanspan experience in Manufacturing, Quality, Technology /spanspanTransfer/spanspan or relevant contract manufacturing /spanspancGMP regulated /spanspanenvironment/spanspan./span/spanspan /span/p/divdivpspanspanMinimum /spanspan3/spanspan years’ /spanspanprevious/spanspan supervisory experience./span/spanspan /span/p/divdivpspanspanPrevious/spanspan project management and/or client experience. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanEquivalency/span/bispan:/spanspan /span/ispan /span/p/divdivpspanspanEquivalent combinations of education, training, and relevant work experience may be considered. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanKnowledge, Skills, Abilities: /span/bspan /span/p/divdivpspanspanStrong/spanspan /spanspanknowledge /spanspanand understanding of manufacturing/operational processes. /spanspanExcellent knowledge of /spanspanGood Manufacturing Practices and Food and Drug Administration (FDA) compliance knowledge/spanspan. /spanspanStrong/spanspan /spanspaninterpersonal and communication skills/spanspan (both /spanspanoral and written)/spanspan./spanspan /spanspanThe ability to motivate and influence/spanspan. /spanspanAbility to meet deadlines and prioritize multiple project deliverables./spanspan /spanspanComfortable dealing with all levels in the organization /spanspanas well as /spanspandirectly/spanspan with clients. /spanspanDemonstrated computer /spanspanproficiency/spanspan with Microsoft Office programs. /spanspanProficiency/spanspan with the English language/spanspan. /span/spanspan /span/p/div/divdivpspan /span/p/divdivpbspanStandards and Expectations: /span/bspanspan /span/spanspan /span/p/divdivpspanspanFollow all Environmental Health Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental /spanspanobjectives/spanspan. Carry out all duties within strict compliance /spanspanto/spanspan quality /spanspansystems SOPs/spanspan and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. /spanspanActively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.)./spanspan /spanspanBe client and patient conscious at all times./spanspan /spanspanUnderstand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving./spanspan Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively /spanspanidentify/spanspan areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strives to improve skills and knowledge in related /spanspanfield/spanspan. /spanspan /span/spanspan /span/p/divdivpspan /span/p/divdivpOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued./ph2Apply today! http://jobs.thermofisher.com/h2/div

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end to end operations and lowering customers total cost of operation. As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. EXPECTATIONS AND TASKS Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions. Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture &roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. LANGUAGE SKILLS Fluency in English is a MUST, any other language an asset. WORK EXPERIENCE 8+ years of experience with SAP Basis administrative duties REQUIRED. 8+ years of customer-facing SAP Technical Consulting experience. 8+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. LOCATION This is a hybrid role which requires working from one of the SAP offices listed below three (3) days a week or on-site with customers or partners. Offices: Vancouver, Toronto, or Calgary #SAPECSCAREERS We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $88,700-$185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386407 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 386407 Posted Date: Mar 28, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Toronto, ON, CA, M5K 1B7

Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. TSM TASKS: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 8+ years of experience with SAP Basis administrative duties REQUIRED. 8+ years of customer-facing SAP Technical Consulting experience. 8+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $88,700 - $185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386413 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 386413 Posted Date: Mar 26, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Vancouver, British Columbia, CA, V6B 1A9

Posting Title BAND 2 - Human Resources Manager Position Classification Band 2 Union N/A Work Options Hybrid Location Vancouver, BC V6B 0N8 CA (Primary)Salary Range $74,300.00 - $105,000.04 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date 7/31/2025 Ministry/Organization BC Public Service -> Attorney General Ministry Branch / Division Provincial Court Judiciary Job Summary Experience this rewardingleadership role, perfect for a big-picture thinker with outstanding communication skills.PROVINCIAL COURT OF BRITISH COLUMBIA The Provincial Court of British Columbia strives to serve the public by providing an accessible, fair, efficient and innovative system of justice. Sitting at over 80 locations throughout the Province, the Court hears criminal, family, youth, and civil claims as well as traffic and municipal by-law matters. Most of the court cases in British Columbia are heard in Provincial Court, where judges and judicial justices preside over more than 225,000 cases each year.INTEGRATED JUDICIAL SERVICES Integrated Judicial Services supports judges and judicial justices through administrative services and scheduling to facilitate fair, timely, and accessible justice for all British Columbians. The Court's administrative headquarters is located at the Office of the Chief Judge in downtown Vancouver.ROLE The Human Resources Manager (HRM) provides supervision and direction to the Human Resources department, while providing a wide range of HR services and programs that support Integrated Judicial Services. The HRM oversees human resources policy development, recruitment and onboarding, and payroll and benefits functions, and provides strategic advice on workforce planning and organizational development, employee relations, disability management, engagement, and employee health and wellness. The HRM also provides guidance and expert advice on Human Resource matters for judicial officers including payroll and benefits and supports Court Governance Committees on HR and judicial administration policies independent from Executive Branch policies.Job Requirements: Post-secondary diploma or higher in Business Administration or a related field. An equivalent combination of education, training and experience may be considered. At least two (2) years' experience in human resources, including HR advisory and full-cycle recruitment. Experience with payroll/leave and benefits. Experience in managing a team of staff including planning and directing their work. Experience in employee relations, performance management and progressive discipline. Experience in policy development. Experience interpreting collective agreements, HR legislation, policies and procedures and terms and conditions of employment. Preference may be given to applicants with: A CPHR designation or applicants who are pursuing a professional human resources designation. Public service human resource advisory experience. For questions regarding this position, please contact [email protected] .About this Position: Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement. This is a temporary opportunity until July 31, 2025. An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. This position is excluded from union membership.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirementsHelpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: Enhanced Security Screening will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Leadership and Management

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Resource Management Technology Manager plays a lead role supporting the business applications within Audit & Assurance that are related to overall comprehensive resource management including activities such as managing resources, accreditation, capacity management and helping the business with key resource management metrics. This role sits within the Audit Operations business team and involves close collaboration with IT professionals responsible for platform maintenance, the Department of Professional Practice and end-users. The Application Manager will serve as a bridge between business users and IT, providing expert-level support to ensure optimal utilization of applications and the associated features . What you will do Provide expert-level support for the business applications from a functional perspective, coordinating discussions needed to address issues and answer user inquiries. Coordinate and lead discussions related to overall adoption of the technology by the business as well as accumulating their feedback. Provide feedback and enhancement requests to the IT department with prioritization. Act as an advisor on business policy, governance, the supported business applications, and best practices related to those business applications. Acts as the primary liaison between the end-user community, IT support, other internal business teams, such as Risk Management, Learning, Legal, the Department of Professional Practise, other member firms, third party vendors and third-party development teams. Provides application administration, such access control, end user permissions, reporting and analytics. Leads application change management planning and road-mapping activities. Leads and coordinates User Acceptance Testing activities for the business sponsor. Ensures completion of audit tool compliance and approval activities. What you bring to the role Strong analytical and problem-solving skills. Ability to facilitate business requirements sessions and document session outcomes. Experience in leading requirement walk-throughs with business stakeholders and technical teams. Excellent communication and interpersonal skills. Proven ability to translate technical information to non-technical users. Strong planning and organizational skills. Demonstrated history taking a client-centered approach to projects. Demonstrated collaboration and teamwork skills. Adaptability to evolving technology. Understanding of, or experience working in, the professional services industry. Proficiency in English at a business level is required. This position requires written and oral fluency in English. The successful candidate will be required to support or collaborate with English-speaking colleagues. KPMG BC Region Pay Range Information The expected base salary range for this position is $69,000 to $110,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #li-hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Les enonces suivants sont destines a decrire la nature et le niveau de travail general. Ils ne representent pas une liste exhaustive de toutes les responsabilites, taches et aptitudes requises.L'Universite Bishop's recherche une ou un psychologue et gestionnaire du programme de stages pour un poste regulier a temps plein. Se rapportant au Doyen du Departement des sciences humaines le/la titulaire du poste le titulaire sera responsable a la fois des fonctions de psychologue et de gestionnaire du programme de stages.La ou le titulaire coordonne les stages et les internats des etudiantes et des etudiants de troisieme (3e) cycle en collaboration avec la direction du programme - stages effectues a la clinique universitaire de psychologie et en externe. Elle ou il offre egalement son soutien pour la gestion de la clinique universitaire de psychologie et du programme de doctorat en psychologie. A titre de psychologue, la ou le titulaire accomplit des taches administratives et cliniques reliees a la supervision des stages, conjointement avec les superviseurs, et contribue a l'enseignement et aux recherches effectuees a la clinique universitaire de psychologie. De plus, en qualite de gestionnaire du programme de stages, elle ou il effectue le suivi des stages et des evaluations, et collabore avec les intervenants du programme en psychologie clinique (stage d'une duree d'un an). La semaine de travail est de 35 heures, du lundi au vendredi avec des soirees et fins de semaine occasionnelles. Nature des taches- Voir a la gestion courante de la clinique universitaire de psychologie conjointement avec le Directeur;- Etablir des partenariats avec des professionnels dont les normes strictes repondent aux exigences de l'Ordre des psychologues du Quebec afin de permettre aux etudiantes et aux etudiants d'effectuer leur internat d'une duree d'un an;- Ouvrir et attribuer les dossiers clients aux superviseures et aux superviseurs de stages ainsi qu'aux etudiantes et etudiants; - Offrir le soutien technique et l'encadrement clinique des stagiaires de la clinique universitaire de psychologie, plus particulierement en matiere d'evaluation et d'interventions aupres des clients;- Assurer la supervision clinique des stagiaires (supervision de groupe) et voir a ce que les registres respectent les exigences de l'Ordre des psychologues du Quebec;- Promouvoir les services offerts par la clinique universitaire de psychologie et developper de nouveaux projets de concert avec les gestionnaires de la clinique;- Veiller au bon fonctionnement de la clinique universitaire de psychologie et au respect des politiques, des regles et des procedures etablies;- Gerer la liste d'attente et s'assurer que les services offerts repondent aux besoins de la clientele;- Rencontrer et evaluer les clients, effectuer les tests et communiquer les conclusions cliniques ainsi que les mesures d'intervention proposees, au besoin;- Recommander les clients a des specialistes externes ou vers d'autres etablissements, le cas echeant;- Conseiller et appuyer les gestionnaires de la clinique universitaire et du programme de doctorat en psychologie afin d'ameliorer l'offre pedagogique;- Organiser et diriger les etudes de cas;- Entretenir de bonnes relations avec les differents milieux de pratique et les intervenants afin de pourvoir adequatement aux stages et aux internats;- Analyser les besoins et les ressources des divers milieux de stage en fonction des sept champs de competences determines par l'Ordre des psychologues du Quebec (relations interpersonnelles, evaluation, intervention, recherche, ethique et deontologie, consultation et supervision);- Verifier l'adequation entre les besoins et les ressources des milieux de stage et les competences professionnelles exigees par la profession, en fonction de la clientele desservie (enfants, adolescents, adultes, personnes agees), des exigences du programme de doctorat en psychologie et du manuel d'evaluation des programmes de doctorat en psychologie de l'Ordre des psychologues du Quebec;- Assurer l'application du protocole d'entente de l'Universite;- Soutenir les differents intervenants et les aviser de l'evolution de leur milieu de pratique (clientele, services, ressources, effectif, projets speciaux, etc.);- Assister les superviseurs a l'organisation pedagogique des stages et des internats;- Participer a l'etablissement des contrats, en collaboration avec la direction du programme ainsi que les intervenants des milieux de stage et d'internat, afin que ceux-ci repondent aux criteres pedagogiques et d'acquisition des competences necessaires a la profession;- Participer a l'elaboration et a la mise a jour des documents pedagogiques;- Superviser et former le personnel de soutien, lui assigner des taches et verifier l'accomplissement de celles-ci, conformement au code de deontologie de l'Ordre des psychologues du Quebec et, sur demande, donner son avis sur l'evaluation du rendement du personnel;- Prendre part aux evaluations de stage, developper, en collaboration avec les superviseurs, des methodes d'evaluation juste et equitable et, sur demande, exprimer son opinion concernant les resultats d'evaluation des stagiaires;- S'assurer que les interventions effectuees par les stagiaires sont conformes et que le nombre d'heures de formation pratique exige par l'Ordre des psychologues du Quebec est respecte (verification du journal de bord);- Faire la prospection de nouveaux milieux de stage et d'internat, au besoin; - Sieger au comite de gestion de la clinique universitaire de psychologie;- Effectuer toutes autres taches connexes, au besoin.**********************************************************The following statements are intended to describe the general nature and level of work performed. They are not representing an exhaustive list of all responsibilities, duties and skills required.Bishop's University is seeking a Psychologist and Internship Manager for a regular full-time position. Reporting to the Dean of Social Sciences the incumbent will be responsible for both the functions of a psychologist as well as managing the internship process. The incumbent will coordinate doctoral student practicums and internships, in collaboration with the governing bodies, both at the university clinic and in the community placement settings. The successful candidate will provide support for the management of the Doctor of Psychology program and the University Psychology Clinic. As a psychologist, the candidate will perform various administrative and clinical tasks relating to the supervision of student interns (in collaboration with the practicum supervisors) and will participate in the training and research activities at the University Psychology Clinic. As internship Manager, the candidate will coordinate, and track practicum and internship results, as well as establish and maintain relationships with clinical psychology professors and supervisors (1-year internship settings). This position has a work week of 35 hours from Monday to Friday with occasional evenings and weekends required.Nature of duties and responsibilities- Working closely with the Clinic Director, with the work space located in the clinic, the incumbent acts as the main person responsible for the day-to-day management of the clinic;- Develop relationships with partner clinics that ensure the high standards of professional training that meet the requirements of the Ordre des psychologues du Quebec for the final 1-year internship settings;- Opens, selects, and assigns client files to the internship supervisors and the student interns. - Provides clinical supervision and technical support to the University Psychology Clinic interns with respect to the assessment of and the intervention with clients;- Provides clinical supervision of senior interns (group supervision) and ensures that record keeping complies with the requirements of the Ordre des Psychologues du Quebec;- Participates in the promotion of the University Psychology Clinic services and initiates new projects in collaboration with clinic management;- Ensures the application of the policies, rules and procedures in place at the University Psychology Clinic and oversees its proper functioning;- Ensures that the Clinic can meet the needs of its clientele and manages its waitlist. When necessary, meets and assesses clientele, including the administration of tests and the communication of the clinical conclusions and proposed interventions. May also refer clients to other specialists or institutions;- Assists and advises the management of the University Psychology Clinic and the management of the Doctor of Psychology program to contribute to the improvement of the academic activities;- Organizes and facilitates case studies;- Establishes close relationships with community psychologists and placement settings to ensure the proper functioning of practicums and internships in the Doctor of Psychology program;- Examines the needs and resources of community placement settings based on the requirements of the seven professional training skills defined by the Ordre des Psychologues du Quebec (interpersonal relations, assessment/diagnosis, intervention, research, ethics and professional conduct, consultation and supervision);- Evaluates the correspondence between the needs and resources of the community placement settings and the professional training requirements, according to the various clienteles served (child, adolescent, adult, elderly) and according to the Doctor of Psychology program and the program evaluation manual from the Ordre des Psychologues du Quebec;- Ensures the application of University memorandums of understanding;- Provides support to partners and updates on the evolution of their practice environments (clienteles, services, resources, personnel, special projects, etc.);- Assists practicum and internship supervisors in the pedagogical organization of practicums and internships. Collaborates with the Program Director and with the internship settings for the development of practicum and internship contracts that define the academic and training activities;- Participates in the development and updating of documents related to the organization of academic activities (internship guide, etc.);- Can supervise support staff, collaborate in their training, assign tasks, verify their execution, in compliance with the code of ethics of the Ordre des Psychologues du Quebec and, upon request, give their opinion during the staff evaluation;- Assists supervisors in the academic evaluation of internships, collaborates with them in the development of methods aimed at carrying out a fair and objective evaluation and, upon request, gives their opinion with regards to grading interns;- Verifies the activities carried out by the interns at the clinic and ensures that their hours comply with the Ordre des Psychologues du Quebec's requirements through the verification of practicum/internship logbooks;- Participates in prospective research relating to various practicums and internships, if applicable;- Participates in the University Psychology Clinic's management committee;- Perform other duties as required.

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Project Manager role at KPMG is a dynamic and integral position that offers an exciting opportunity for an experienced professional to lead and drive successful project outcomes in our innovative and fast-paced environment. As a Project Manager, you will play a central role in orchestrating cross-functional teams, managing project timelines, and ensuring the delivery of high-quality results in alignment with organizational goals. What you will do Take an integrative role delivering large engagements, manage project teams across multiple georgraphies, including the overall performance and delivery of large, cross-functional implementations Develop and deliver detailed project integration plans including interdependencies with interdependent projects, budgets, and task management strategies to achieve project objectives and facilitate transformation Develop and maintain documentation of initiatives, including project plans, agendas, action items, deliverables and ensure adherence to the established project methodologies, standards, tools, processes, policies and procedures Collaborate with KPMG internal teams, client business and technical resources (including senior client leadership) as well as external vendors and build strong relationships to achieve the initiative's objectives Develop and manage project budgets, ensuring financial controls and accountability. Optimize resource allocation and utilization for maximum efficiency. Monitor project expenses and report on financial performance regularly. Generate regular project status reports for executive leadership and stakeholders. Maintain comprehensive project documentation, including risk registers, and issue logs. Ensure all project documentation is accurate, up-to-date, and accessible. Monitor task assignments to help ensure they are performed on schedule, within intended scope and to a satisfactory level of quality Monitor progress in areas of focus and implement proactive measures when progress deviates from plan Work alongside the change management team to ensure consistent Stakeholder & Communications Management processes are in place Provide clear and consistent communication to project stakeholders Raise issues to the attention of the program director/manager and other staff as needed Work alongside functional consultants, technical consultants, business analysts, developers, architects, managers, and implementation partners to determine scope, estimate resource allocations and identify success criteria for the implementation of various initiatives Work with business partners to develop concepts, requirements, design alternatives, work effort estimates, activity schedules and costs for implementation. Contribute positively to the Organizational Transformation Services practice Take part in business development activities, such as proposal development and orals Help prepare proposals, develop project estimates, and estimate the resources needed for solution implementation and support What you bring to the role Bachelor's degree in business or information technology or project management, with outstanding academic credentials At least 7+ years of experience as a project manager, leading initiatives to implement, upgrade and support technology or financial solutions. Experience with large scale end-to-end transformation projects that includes large number of integrations and working with third party application owners Experience with implantation or upgrade of banking products, Such as Oracle FLEXCUBE, Finacle, Temenos and BaNCS Professional certification, such as Project Management Professional (PMP), Program Management Professional (PgMP), Certified ScrumMaster (CSM), a definite asset Prior experience of working in a consulting environment is preferred. Ability to think strategically by seeing the big picture before doing a deep dive for projects Ability to choose the right methodologies and tools for the various initiatives. Experienced in bringing multiple teams together and improving coordination and collaboration Strong analytical and problem-solving skills, including the ability to translate business requirements into solutions Self-motivated, able to function independently with minimal supervision and able to multitask in a fast-paced team environment with multiple stakeholder profiles Demonstrated effective communication (both verbal and written), documentation and organizational skills Strong commitment to professional client service excellence Excellent interpersonal relations and demonstrated ability to work with others effectively in team environments Excellent communication skills (oral & written) Providing you with the support you need to be at your bestFor more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 3+ years of experience with SAP Basis administrative duties REQUIRED. 3+ years of customer-facing SAP Technical Consulting experience. 3+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 60,400 - 136,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 385960 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 385960 Posted Date: Apr 18, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3

Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

About OICROICR is Ontario's cancer research institute. We bring together people from across the province and around the world to improve the lives of everyone affected by cancer. We take on the biggest challenges in cancer research and deliver real-world solutions to find cancer earlier and treat it more effectively. We are committed to helping people living with cancer, as well as future generations, live longer and healthier lives.Launched in December 2005, OICR is an independent institute funded by the Government of Ontario through the Ministry of Colleges and Universities.Job DetailsPosition: Project ManagerLocation: MaRS Centre, TorontoDepartment: Global Alliance for Genomics and Health (GA4GH)Reports To: Executive LeadSalary: Commensurate with level of experience; total compensation includes a competitive benefits plan (Sun Life), plus a defined benefit pension plan (HOOPP)Hours: 21 hours/weekJob Type: HybridStatus: Part-Time, Temporary (15-month contract)Position SummaryThe Global Alliance for Genomics and Health (GA4GH), based in part at the Ontario Institute for Cancer Research (OICR), is looking for a Project Manager to support the operations of the GA4GH and will be a critical role to enable the GA4GH to achieve its strategic objectives through aligning and managing resources (financial and personnel), liaising with stakeholders, and coordinating communications. GA4GH is an international, nonprofit alliance formed in 2013 to accelerate the potential of research and medicine to advance human health. Bringing together hundreds of contributors working in healthcare, research, patient advocacy, life science, and information technology, the GA4GH community is working together to create policy frameworks and standards to enable the responsible, voluntary, and secure sharing of genomic and health-related data. Learn more at www.ga4gh.org. GA4GH is supported by four international hosts: the Broad Institute of MIT and Harvard, the Wellcome Sanger Institute, EMBL-EBI, and the Ontario Institute for Cancer Research (OICR). Eight technical and policy framing teams ("GA4GH Work Streams") drive the standards development work to meet the specific needs of real world clinical and genomics data sharing projects. GA4GH Work Streams collaborate with Driver Projects-genomic data initiatives that help identify, develop, and pilot our products. This position is temporary, part-time (21 hours/week) for fifteen (15) months to cover a maternity leave.Position ResponsibilitiesManages the unit/department financial resources:Manage most aspects of annual operating budget at Secretariat location (OICR), with input and direction from the OICR finance and grants management teams, and GA4GH CEO. Budget management involves overseeing multiple cost centres.Approve expenditures within signing authority limits.Analyze financial/statistical reports on a regular basis; monitor, analyze and reconcile variances from approved plan; take remedial action to attain budgeted targets.Prepare and present financial reports, as required.Support fundraising efforts through budget development, producing supporting materials, coordinating sponsorship outreach and liaising directly with funders.Monitor the overall GA4GH long-term budget and ensure there are sufficient funds through tracking active and pending grants located at OICR; This includes mapping out grant cycles and the tracking of active and pending grants located at OICR.Oversees day-to-day operations:Develop and implement day-to-day operating policies, systems, and procedures to contribute to organizational effectiveness.Contribute to GA4GH operational and strategic goals, and align work processes and communications accordingly.Co-ordinate and contribute to the development and implementation of GA4GH protocols, policies, and procedures (working with the Executive Committee and Secretariat).Participate in regular meetings of the Secretariat in order to align work, develop, and implement work processes; ensure consistent communication with external stakeholders. Performs corporate management responsibilities that advance OICR's goals and support alignment with GA4GH:Ensure alignment of GA4GH initiatives with OICR's mission, vision, and policies.Foster collaboration and coordination between GA4GH and other OICR programs and departments.Attend town hall meetings and other key organizational gatherings to stay informed about OICR activities, priorities, and updates.Contribute to the development and implementation of strategies to enhance the visibility and impact of GA4GH within OICR and the broader scientific community.Support the integration of GA4GH initiatives into OICR's research and operational frameworks, ensuring seamless collaboration and resource utilization.Provide regular updates and reports to OICR management regarding the progress, challenges, and opportunities associated with GA4GH activities and partnerships.Collaborate with OICR's communications team to effectively communicate GA4GH-related developments, achievements, and initiatives to internal and external stakeholders.Support the implementation of Equity, Diversity, and Inclusion (EDI) strategies within GA4GH and OICR, ensuring a diverse and inclusive work environment.QualificationsCompletion of a Bachelors degree in Business Administration or equivalent work experience and/or education.Experience in project management.Experience in grants management.Experience with word processing, slide presentations, and spreadsheets are required.Familiarity with working in a GSuite environment.Familiarity with the global health research setting.Above average writing skills.Above average organisational skills.Excellent analytical, problem-solving, and time management skills.Ability to work both autonomously and collaboratively.Independent and self-motivated.Thrives in a fast-paced, dynamic environment.Able to work flexible hours on occasion.For more information about OICR, please visit the website at www.oicr.on.ca.To learn more about working at OICR, visit our career page.CLOSING DATE: Until Filled

Status: Regular Full Time  Education Level: University degree in engineering, post-secondary education in technical field may be considered based on overall experience; and PMP certification considered an asset Location: Bowmanville, ONShifts(s): Days Travel: 25% Deadline to Apply: March 1, 2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. ACCOMMODATIONS OPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In late 2024, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation. JOB OVERVIEW Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Manager, Contract Management Office based in Bowmanville, ON. The Manager, Contract Management Office is responsible for supervising professional, technical, and trades staff engaged in project modification and site maintenance activities in a multi-unit nuclear generating facility. This individual will provide leadership, direct, and oversight into OPG’s Construction Centre of Excellence Construction and Maintenance organization with a specific focus on construction and maintenance activities at Darlington Nuclear Station. The Manager, Contract Management Office is responsible for the optimization of project implementation. This individual will participate in strategic planning, budgeting, and training programs. This is an exciting opportunity to work in an environment where you will contribute to Ontario Power Generation’s continued growth and success in generating safe, clean, reliable low-cost power in a sustainable manner.  KEY ACCOUNTABILITIES  Provide leadership, direction, and oversight to OPG’s CCoE Construction and Maintenance organization with specific focus on construction and maintenance activities at Darlington Nuclear Station.   Lead and manage a team of 7-12 persons and ensure staff are fully engaged and aligned to business goals and objectives.  Promote collaboration and teamwork instilling expectations of excellence and personal best performance. Advise line management of any emergent issues likely to adversely affect project performance and having environmental, public, or employee health and safety, legal, or business reputation implications to OPG. Partner with Darlington Maintenance & Operations, OPG Contractors and the Project Managers while driving station expectations and project deliverables with vendor partners. Manage a team that provides oversight over the construction and maintenance vendors, ensuring that OPG gets the full value of the contract from the contractors that are required to work towards OHSA, OPG Standards, Vendor Standards and within EPSCA regulations.      Manage an ongoing managed process to review contractor performance and deliverables against the contract. Ensure that there are managed processes in place within the contractor organization for escalation of issues and provide oversight of dispute resolutions. Establish and maintain a risk-based monitoring program of Engineer Procure Construct (EPC) Contractor and sub-contractor field activities, ensuring that the contractors are fulfilling their legal, contractual and quality program requirements. Ensure contractor compliance with expectations that their employees are qualified and competent to perform the work, consistent with communicated standards and procedures.  Ensure that project field execution status is communicated both up and across the organization with recommendations for improvement when not meeting expectations. Ensure that the contractor is accurately reporting cost and schedule progress and implement corrective action when contractor earned value is not meeting expectations. Provide leadership, direction, and oversight to OPG’s CCoE Construction and Maintenance organization with specific focus on construction and maintenance activities at Darlington Nuclear Station.   Lead and manage a team of 7-12 persons and ensure staff are fully engaged and aligned to business goals and objectives.  Promote collaboration and teamwork instilling expectations of excellence and personal best performance. Advise line management of any emergent issues likely to adversely affect project performance and having environmental, public, or employee health and safety, legal, or business reputation implications to OPG. Partner with Darlington Maintenance & Operations, OPG Contractors and the Project Managers while driving station expectations and project deliverables with vendor partners. Manage a team that provides oversight over the construction and maintenance vendors, ensuring that OPG gets the full value of the contract from the contractors that are required to work towards OHSA, OPG Standards, Vendor Standards and within EPSCA regulations.      Manage an ongoing managed process to review contractor performance and deliverables against the contract. Ensure that there are managed processes in place within the contractor organization for escalation of issues and provide oversight of dispute resolutions. Establish and maintain a risk-based monitoring program of Engineer Procure Construct (EPC) Contractor and sub-contractor field activities, ensuring that the contractors are fulfilling their legal, contractual and quality program requirements. Ensure contractor compliance with expectations that their employees are qualified and competent to perform the work, consistent with communicated standards and procedures.  Ensure that project field execution status is communicated both up and across the organization with recommendations for improvement when not meeting expectations. Ensure that the contractor is accurately reporting cost and schedule progress and implement corrective action when contractor earned value is not meeting expectationsEDUCATION Bachelor’s Degree in Engineering; post-secondary education in technical field may be considered based on overall experience; and Project Management Professional (PMP) certification is considered an assetQUALIFICATIONS Minimum 5 years of progressive experience as a strategic project leader, who has demonstrated experience of effectively delivering and managing multi-disciplinary heavy civil / structural construction projects such as nuclear, heavy concrete, heavy industrial, off-shore drilling, mining, condo building, dam, or public transportation construction. At least 5+ years of people management experience with strong strategic and facilitative leadership skills; the candidate has effectively lead, influenced, and motivated a team of high performing project management resources and/or experience as the head of project management / delivery business function.  Must possess a high level of integrity and personal accountability with a focus on engaging employees to perform at their best, while promoting the development of the team. Proven drive for results; demonstrated solid judgement with a strong business acumen with proven track records of achieving success on various projects, while providing valued input to a management team. Experience in an EPC (Engineering, Procurement and Construction) oriented contract strategies and construction environment. Demonstrated understanding of project scheduling and proficient in Primavera 6 (P6) is an asset. People orientated with strong interpersonal skills, adept at building and maintaining positive, productive, and collaborative working relationships and partnership. Experience in establishing credibility, confidence and earning trust. A strong attention to detail, ability to quickly understand business processes, assess risk, compare risk of alternatives, and be able to balance the risks and potential business benefits associated.  Ability to analyze complex situations to reach appropriate conclusions. Ability to communicate effectively, possess excellent oral and writing skills, and strong facilitation, negotiation, influencing and presentation skills. Ability to work in a fast-paced changing environment while effectively managing and adapting to multiple changing priorities. Proficiency in MS Office (Word, Excel, Access, PowerPoint, Project, and Outlook)The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., March 1, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted..

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityThe Group Benefits Admin Advantage team is looking for a new leader to join the team. The successful candidate will be a highly motivated, influential, and passionate professional who is committed to building solid relationships while delivering on initiatives in a fast-paced and changing environment.The team within the Manulife Group Benefits organization is dedicated to connecting people, technology, and premier services to streamline benefits administration, ensuring a smooth and impactful experience for both members and clients. Our goal is to emerge as the industry's preferred partner, distinguished for our excellence in benefits solutions and administration services.ResponsibilitiesProviding leadership, motivation, and support to our GB Sponsor Onboarding team to ensure established service objectives are met.Through recruiting, coaching, mentoring, team building and development opportunities, build a high performing cohesive team that delivers quality service.Act as the point of contact for escalated requests from both internal and external customers.Identify client needs, issues and perceptions and develop action plans to ensure a positive client experience.Provide support to the Pre-Sale and Finalist teams.Seek out new opportunities and participate directly in continuous improvement projects.Identify service, cost and employee experience improvement opportunities and create plans of action to address these.Support the financial contribution of AdminAdvantage through effective management of employee productivity and other expense control mechanisms, including E&E.Work closely with the internal and external partners to completely understand and address client concerns and issues the first time, every time.How will you create impact?You will be leading a team that support large corporate clients, coordinating efforts to provide world class benefits administration and customer service. Our clients trust the administration of their group benefits to us and you will be part of a team that delivers outstanding results to those clients and our members. If you enjoy working in a fast paced, changing environment where every day brings something new and innovative ideas are encouraged, you may be the candidate we are looking for!What motivates you?You obsess about customers, listen, engage, and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forYou are an experienced, sought-after leader with a proven track record of attracting talent, motivating your team and driving employee engagement.You are an approachable leader who acts with integrity and lives by our company values.Successful experience supporting client Service Level Agreements, including intraday, daily, weekly, and monthly targets.Strong Office 365 skills.Ability to balance risk.Comprehensive knowledge of Group Benefits is an asset.You learn fast. You pick up new ideas, concepts, technologies, and tools easily.You have experience in change management.You are dedicated to continuous improvement, including digitization, innovation, and automation.You are accountable - you make it happen, you own it, and you find solutions.You strive to delight customers, their needs, and their experience in doing business with us. You put the customer at the center of everything you do; and you treat our internal customers just the same.You are a superb communicator - you can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management.You are resilient, can adapt to change and lead others through change.You are a strategic thinker with the ability to think conceptually beyond day-to-day business realities and to effectively consider downstream impacts.You have a proven ability to collaborate and negotiate with various stakeholders with competing priorities, and you maintain your composure and best-self during challenging times or challenging interactions.You’re comfortable driving solution progress forward - even when your team doesn’t have all the answers yet.You are comfortable creating and managing resource assignments/scheduling.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$67 275,00 CAD - $112 125,00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.