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Quality Assurance Team Lead
Distress Centre Calgary, Calgary, Alberta
Contract Position – Full time Quality Assurance Team Lead 35hours/Weekly Contract ends December 2021 with possibility of extension Closing: April 24, 2021Distress Centre Calgary provides Calgary and area with 24-hour crisis support. We do this through our 24/7 crisis and 211 information and referral phone lines, daily online services, and professional counselling. All our services are free, and because we do not define crisis, anyone can contact us day or night about anything.We support all social issues – homelessness, poverty, depression, mental illness, bullying, addiction, PTSD, domestic violence, abuse, etc.We believe in providing a compassionate and supportive environment for our staff and volunteers.Applicants from diverse backgrounds are encouraged to apply as Distress Centre is committed to offering a diverse and safe workspace free from discrimination. All applicants are considered regardless of age, gender, race, disability, gender orientation, sexual identity or expression, or religion.Qualifications: + Diploma or Degree in a Human Services related field is required + Naloxone Training Certification + Gender-Based Analysis+ Certification + Brain Story Certificate of AchievementSkills/Abilities + Knowledge and/or work experience in case management, crisis intervention, addictions, domestic violence, suicide risk assessment and intervention, mental health, and/or youth issues. + Experience with vulnerable populations and knowledge of community resources + Experience with supervision of volunteers and /or staff is an asset + Technical skills including contact centre operations, database, and record keeping/documentation experience + Taxonomy knowledge an asset+ Excellent organizational and time management skills + Ability to work effectively independently and in a team environmentJob Objective+Ensure the contact centre is meeting the operational requirements of the agency and needs of the community through quality assurance + Recognize and monitor staff performance and keep Crisis and 211 Team Leads informed through regular updates and reporting. + In conjunction with the 211, Crisis, Volunteer, and Quality Assurance Team Leads, oversee and ensure the smooth operation of the Contact Centre + Coordinate and assist with reporting and quality assurance requirements for the crisis, 211, and volunteer programs in consultation with Crisis and 211 Program Managers, Senior Organizational Performance Analyst, etc. + Identify performance management and training needs in the Contact Centre for CCC/211 staff and Crisis Line Responders, and be present for consultation as required. + Ensure applicable stakeholders are informed regarding any quality assurance changes or concerns within the Contact Centre team.The duties and responsibilities outlined above are representative but not all inclusive. Other related duties as required.Benefit of joining Distress Centre: + Opportunity to be part of a team committed to social impact. + A diverse workplace and great working environment, including the opportunity to participate in wellness activities.+ Ongoing training and skills development, including a staff development fund. + Benefits, matched RRSP plan & competitive salary.+ Generous vacation package.Lines of Communication/Accountability + Reports to the 211 Program Manager + Works closely with the Contact Centre Team Leads, Crisis Program Manager, as well as Senior Organizational Performance AnalystSpecial Working Conditions/Shift Requirement (Open to working on-site and access to remote work station) + General work hours are 9am to 5pm, Monday to Friday however some flexibility is required for program related meetings/committees. + The Quality Assurance Team Lead will be required to work one scheduled shift per week as a CCC/211CSR in the Contact Centre. + On-call coverage: evening and weekend on-call coverage for CCC/211CRS on-call list (as per staff rotation schedule) + Access to a remote work site that ensure security and confidentiality of client informationWorking during the pandemic: + We adhere to the Public Health Measures. + We have a comprehensive On-site and Remote work-site strategy. + We have different platforms aimed at supporting our team. Please submit a resume to [email protected] Please quote ‘Last Name, First Name and F/T Quality Assurance Team Lead on the subject line. We thank all applicants for their interest, only those selected for an interview will be contacted. No Phone Calls Please
Manager of Production & Programming
Calgary Pride, Calgary, Alberta
Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 
Team Manager, Application Dev II
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Team Manager II, you will be solely responsible for one specific area of application support and development (Integration Projects and REST/XML based APIs, modern Web development for Internal LOB applications and external eCommerce sites). On occasion you may be called upon to mentor a Team Manager I as part of an orientation or knowledge transition process. You will be responsible for managing the associates in their respective areas including programmer/analysts, business analysts, QA analysts, project leads and other roles which are deemed required for the support and maintenance of assigned area of applications. Specifically, you will: •Recruit, manage, develop, mentor and assess performance of assigned associates •Manage 3rd party vendors in the support and development of the applications within the assigned Area. This includes the daily management of consultants and temporary resources who are on contract. •Manage and complete the business objectives supported and dependent of the applications within the assigned area. •Communicate area specific updates to the CIO and other members of the Executive Team when required •Ensure the internal processes, procedures, methodologies and technologies utilized within applications are updated, effective and keeping in line with industry best practices •Develop process improvements and other initiatives which could lead to cost savings, morale boosting and measurable efficiency improvements within Applications, IS and the Business •Implement, stabilize, maintain, upgrade and enhance the suite of applications within their assigned Area Some of what you need •3+ years in a Technical Lead (internal) function or 3+ years Project Lead/Manager (internal) or 5+ years (external) as a software development manager or 5+ years (external) of experience as a project manager in a software development capacity •Experience in the retail sector is preferred however equivalent experience in other sectors within a software development context will also be considered •Post-secondary education in Computer Science or equivalent working experience in software development. •Experience in software testing methodology and process for one of the related disciplines •Effective process and procedure management •Curious •Approachable •Passionate •Solution finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Performance bonuses •Learning & Development programs •And more... Additional Information •Combination of office and remote work environment •Occasional travel to other Staples Business Units will be required from time to support projects and other initiatives
Technical Account Manager
Fortinet, Ottawa, ON
DescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and change recommendations of configuration information • Collection and analysis of customer network information • Recommend actions based on analysis • Installation and configuration assistance using service points • Reproduction of customer environments on lab equipment • Follow up technical cases and manage the right expectation until the closure of the cases • Conduct weekly status conference calls with customers to report status of open issues WSR. • Conduct Quarterly Service Report (QSR). • Work closely and provide direct technical email and phone support to our customers in the AMERICAS Region. • Develop best practice deployment and troubleshooting methodology documentation. • Analysis of support request, completion of requests for information and documentation. • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results Qualifications (Education, Experience, and Certifications) • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. • Must be a citizen, or be legal resident and have a valid working visa for the hiring country. • Must currently live in hiring country and close enough to attend office meetings. • At least 3 years of experience on design, installation and/or operation of network security solutions, including at least three of the following: Firewalls, VPNs, IDP/IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • Experience designing and/or operating/maintaining Wireless networking in a secure way. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering postsales activities, including technical meetings, Proof-of concepts, Technical trainings, product sizing, solution design, assisting and professional services. • An independent information/network/computer security certification from SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus Knowledge, Skills and Abilities • Strong oral and written communication skills in English, Spanish is a plus. • In-depth technical knowledge on computer networks and Internet security • Clear understanding of the engineering role within the technology-sales process. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • Strong analytical skills, oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to speak Portuguese is a plus. • Demonstrated experience working on distributed teams is a plus. • Deep understanding of Database solutions and Database security systems is a plus. • Deep understanding of VoIP solutions and VoIP security systems is a plus. Working Conditions, Mental and Physical Demands • Travel requirements around 30% of the time. • Work in an office environment or remote work • Long periods of talking on the telephone • Ability to work after hours • No restrains to travel to USA, Mexico, Caribbean and South America. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. #GD #LI-MG1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses.
Program Manager / Estimator - Barrie
Trans-United Consultants Ltd., Barrie, ON, CA
Project Manager / Estimator - permanent position up to $95K (neg).LOCATION: Barrie, OntarioQualifications:* Technical education in Engineering and/or related experience* 5 years+ experience in project management* Strong knowledge of one of the following - welding / fabrication, stamping, OR CNC machining* Experience with estimating* Previous hands-on welding experience an asset* Basic knowledge of machining techniques an asset* Able to maintain relationships with clients new and existing and build upon them* Full understanding of standard welding processes and related operations* Able to determine appropriate methods for completion of varying welding projects* Ability to generate cost proposals based on information provided from blueprints, site visits, sample parts and interactions with customer representatives* Self-starter with the ability to work independently and within a team environment* Strong communication, organizational and interpersonal skills* Strong attention to detail and multi-tasking abilities* Computer literate - MS OfficeDuties:• Responsible for projects from cradle to grave including lead generation, estimation, and management of project throughout the build / installations life cycle
Regional Administrative Manager Toronto Office
International Fastline Forwarding Inc., Mississauga, ON, CA
International Fastline Forwarding Inc. is a provider of both domestic and international shipping solutions. We offer a complete range of efficient transportation, logistics, and supply chain management services to meet the changing demands of businesses both internationally and domestically. The company’s core products and services include: International Transportation (Ocean, Air) with Customs Brokerage, Door Delivery, Trucking, Warehousing, Insurance and other logistic services.International Fastline Logistics Team is expanding and we are seeking a Regional Administrative Manager Toronto Office to organize and coordinate administration duties and office procedures. Our Regional Administrative Manager should be able to ensure the smooth running of the Toronto office and help to improve company procedures and day-to-day operation.Reporting directly to company Director in Vancouver, this role will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, providing information to employees, hiring and firing, and communication between the Toronto office and headquarter in Vancouver, BC.Responsibilities:- Serve as the point person for office duties including: Maintenance, Mailing, Supplies, Equipment, Bills,- Schedule meetings with headquarter in Vancouver, BC;- Organize the office layouts and order stationery and equipment;- Maintain the office condition and arrange necessary repairs;- Partner with HR to update and maintain office policies as necessary;- Organize office operations and procedures;- Coordinate with IT department on all office equipment;- Ensure that all items are invoiced and paid on time;- Manage contract and price negotiation with office vendors, service providers and office lease;- Manage office G & A budget, ensure accurate and timely reporting;- Assist in the onboarding process for new hires;- Address employees queries regarding office management issues;- Manage and liaise with facility management vendors, including cleaning, catering and security services.Qualifications:· Bachelor’s degree in Business Administration or related administrative services field;· Knowledge of Office Administrator responsibilities, systems and procedures;· A minimum of 3 years’ experience in a similar leadership role;· Excellent time management, problem solving, attention to detail and organizational skills;· A creative mind with an ability to suggest improvement;· Strong technology skills including MS Office suite.Please send a current resume and cover letter outlining an overview of how you will leverage your previous expertise to ensure success in this role.The position will be full time (35 hours/week) and permanent with an hourly wage of $46.15/hour.Please submit your resume to apply . ONLY candidates chosen for an interview will be contacted. Please do not contact the company directly. No agencies please.
Technical Manager
Tolko Industries Ltd., High Prairie, AB
Technical Manager – Relocation support providedHigh Prairie, AlbertaOur Technical Managers work with departments across our organization to drive innovation in our products and processes and help us deliver superior products to our customers. Looking for a chance to work in a world-class OSB facility and make a real difference? Keep reading to learn more about this exciting opportunity!We’re looking for an experienced Technical Manager for our High Prairie OSB Division. Our mill is undergoing an exciting major rebuild and modernization of its main production press and you will be a key member on this project and our work going forward.Experience in leading the organization and supervision of technical aspects of process improvements, technology, research and development, along with a demonstrated knowledge of OSB (Oriented Strand Board)/EWP (Engineered Wood Products) manufacturing processes is critical for this role. Your proven analytical and problem-solving skills, commitment to safety, and focus on quality and continuous improvement will help you get results. On top of that, strong statistical knowledge and computer literacy will help set you a part. A post-secondary education in a related field is an asset.Your ideal workday will look something like this:You will lead with a strong focus on safety and provide feedback and support to our Process & Technical Coordinator.You will leverage your knowledge and experience in OSB/EWP to assist in the development and improvement of both new and existing products and processes.You stay on top of new industry developments and standards in technology and customer satisfaction in order to recommend, plan, and organize actions that will keep the mill current.You leverage your relationship-building and interpersonal skills to interact with our Sales and Production teams and keep the product cost model current.You use your knowledge of code requirements, third-party testing agencies and experience in statistical process control to plan, organize and implement resin or mill trials.We value diversity at Tolko and respect that experience and knowledge come in many forms. Even if you don't think you check every box, please apply. We would love to hear your story and have you grow with us.So, what’s in it for you?You’ll take on an exciting challenge with supportive team members.You’ll earn a competitive salary, plus an additional northern living allowance on top of your base pay.You will be eligible to participate in Tolko’s bonus program.Competitive benefits and retirement packages come standard, so you don’t have to choose between your bottom line and your wellbeing or your future.Relocation support including community connections so you can live (and play) where you work.Continued professional development through on the job and classroom training and reimbursement of tuition and membership fees.A positive, innovative, and inclusive work environment.If you want to work in a sustainable, future focused industry, there is no better place than Tolko. Our family has been producing innovative forest products for over 65 years. Our focus remains on sustainably managing our forests and our business for upcoming generations.We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers. Applications will be accepted until the suitable candidate has been selected.Want to know what it’s like to work for Tolko? Hear what our employees have to say!About High PrairieLocated four hours northeast of Edmonton, the Town of High Prairie is a thriving community with 26,957 hectares of park and protected natural assets. There are endless outdoor activities for both land and lake lovers alike and facilities include an arena, curling rink, indoor swimming pool, tennis courts and baseball diamonds. We honour that High Prairie is situated on the ancestral and traditional territory of the Cree, Dene and Métis. Watch this video to learn more about the community and find out why life is better here.Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.
Service Manager
Green Diamond Equipment, New Glasgow, NS
We are the Maritimes' John Deere Dealership with 15 locations to serve you.We are looking for a skilled, dedicated person to fill the position of Service Manager at our New Glasgow, NS location.Please note: If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.PurposeThe Service Manager will direct and organize the service team to maximize performance and maintain customer satisfaction in a busy branch environment.ResponsibilitiesAs a leader of service operations, the Service Manager will:Maintain a safe environment and ensures customer satisfactionSuccessfully communicate job expectations, monitors job results and coaches employees to achieve optimal resultsEnsure all manufacturer warranty procedures are followed by service department staffUtilize business systems to create and monitor work/repair ordersMain point of contact for both customers and sales department when scheduling repairs, creating quotes and providing status updatesCreate schedules and staffing requirements, and assign jobs based on priority and technical skill setMonitor department efficiencies, operational budget, and expensesActively participates in recruiting, staffing and development of training plans for all service department staffRequirements3+ years experience in managerial role (Shop Foreman, Lead Hand, Supervisor, etc.).Above average computer skills (Microsoft Office etc.)A proven ability to effectively communicate with team members to achieve desired results.A basic understanding of service department financials, and the capability to analyze and interpret internal reports.Experience in the agricultural, heavy equipment, or related industry considered an asset.Why work with usWe offer full-time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.We are now offering a personal finance training program through Enriched Academy for all our employees (https://www.enrichedacademy.com/).Please submit your resume today!
Project manager, construction
Remy Consulting Engineers Ltd, Burlington, ON, CA
Job Description:Job Post Start Date: September 21, 2023Job Post End Date: May 10, 2024Wage: $46.00 per hourOverviewLanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experienceExperience5 years or moreResponsibilitiesTasksPrepare and submit construction project budget estimatesRecruit, hire and supervise staff and/or volunteersHire and supervise activities of subcontractorsPlan and prepare construction schedules and milestones and monitor progressPrepare contracts and negotiate revisions, changes and additions to contractual agreementsEstablish and implement policies and procedures for quality controlSelect trade subcontractors and co-ordinate their activitiesPlan and manage budgetsDirect the purchase of building materials and land acquisitionsDevelop and implement quality control programsOversee the analysis of data and informationPlan, organize, direct, control and evaluate daily operationsPrepare reportsDevelop reports and proposals to illustrate benefits from use of good or serviceWork at heights, on scaffolding or swing stagesDevelop policies, standards and guidelinesEnsure construction plans meet guidelines and specifications of building codes and other regulationsProvide clients with informationCommunicate with other workers to co-ordinate the preparation and completion of work assignmentsProvide technical and professional adviceSupervisionMore than 20 peopleWorking groupsContractorsStaff in various areas of responsibilityExperience and specializationComputer and technology knowledgeMicrosoft VisioMS AccessMS ExcelMS OfficeMS OutlookMS PowerPointMS ProjectMS WordType of documentsTechnical reportsArea of specializationProject managementAdditional informationWork conditions and physical capabilitiesFast-paced environmentTight deadlinesAttention to detailPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityJudgementOrganizedTeam playerValues and ethicsBenefitsHealth benefitsDental planDisability benefitsHealth care planVision care benefits
Manager, Microsoft Dynamics D365 F&O - Technical Lead
KPMG, Toronto, ON
OverviewKPMG Canada is looking for a Microsoft Dynamics 365 Finance & Operations Technical Architect who will be working on medium and large-scale implementation projects spread across multiple geographies and industries. As a recognized leader in Digital Transformation with a growing list of clients looking at D365 F&O, KPMG is ideally positioned to assist clients from both a strategy and technology perspective. KPMG is looking for a highly experienced and motivated Senior D365 F&O Technical Architect to join our team. The ideal candidate will be responsible for leading the technical design and implementation of D65 F&O solutions for our client, ensuring that the solutions meet the client's technical and business requirements. If you possess these skills, you will thrive at KPMG. What you will do Lead the technical design and architecture of D365 F&O, ensuring that they meet the client's technical and business requirements Collaborate with the functional consultants to understand the client's business requirements and translate them into technical solutions Develop and maintain technical design documents, including architecture diagrams, data models and perform code reviews Develop and maintain code, including customizations, data integrations and extensions Lead technical workshops with the client to ensure that technical requirements are understood and met Ensure the architecture solution meets the client's security and compliance requirements Lead the technical implementation of the solution, including data migrations and system integration Mentor junior technical consultants and help drive the growth of the practice What you bring to the role Minimum of 8+ years of experience as a Microsoft Dynamics D365 F&O implementation Technical Architect Strong knowledge of D365 F&O and the underlying technology stack Experience with the development of customizations, data integrations and extensions in D365 F&O Experience with the development of technical design documents, including architecture diagrams and data models Minimum of three full life cycle implementations with Microsoft Dynamics D365 F&O as a Technical Architect with a solid knowledge in DevOps and Azure platform understanding Excellent foundational consulting skills, including analytical knowhow, written and verbal communication, and team participation Bachelor's degree in an appropriate field from an accredited college/university Understanding of Finance & Operations architecture and best practices with solid knowledge of recommended ISV's and how to include them in project implementations Willingness to travel as required to meet client needs Ability to work independently as well as in a team environment Excellent written and verbal communication skills in both French and English to ensure communication with our internal and external stakeholders Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Sr Manager, Enterprise Business Solutions to lead and drive technical teams through PMLC and SDLC from requirement, design, and delivery, to support and on
S.i. Systems, Toronto, ON
Sr Manager, Enterprise Business Solutions to lead and drive technical teams through PMLC and SDLC from requirement, design, and delivery, to support and on-going maintenance for Enterprise Solutions (Salesforce, Mulesoft, Java Applications)Location: Scarborough, Ontario (Hybrid)Manager, EBS Consumer & DealerReporting to the National Manager, Enterprise Business Solutions, the selected candidate will provide leadership to technical teams, guidance and mentoring SDLC and Application Portfolio Management, and build relationship with several internal business units stakeholders. Must haves: 7+ years’ experience leading teams in large scale business systems implementations5+ years related work in a supervisory/managerial and business support role within IT environmentExperience in application development including DevSecOps and SDLC utilizing varied environments including Azure DevOps, MuleSoft, AWS (Ruby, Lambda, S3, Cognito) Java, SaaS, PaaS solutions running on multiple databases and integration across varying types of systems e.g., SAP, Salesforce, Adobe Experience Manager and Dealer Management SystemsStrong understanding of application architecture and how it interconnects with enterprise architecture strategy, middleware, and security standardsExperience in implementation and leadership on technical practicesNice to haves:Understanding of organizational change management practices and how to bridge the gap between technology and the businessSolid experience in the following areas: Project Management, Change Management, Release Management, Systems Development Life Cycle Methodologies, Quality Assurance and Testing, Requirements Gathering, and Systems Analysis and Design. Certifications related to PMP, ITIL, Agile, CMMI, and TOGAF will be considered assetAbility to organize several teams and focus on best practices, particularly regarding coding standards and quality assurance. Responsibilities:Leadership Lead a team of Analysts, Developers, Solution Architects, Development Lead, vendors, and partners, throughout the PMLC, SDLC, from requirement, design, and delivery, to support and on-going maintenanceGuide and develop competencies in Application Portfolio Management and Technology RoadmapsDefine and deliver IT capabilities and solutions across multiple platforms and technologies for the enterprise and the Dealer networkLead Continuous Improvement initiatives towards excellence in service deliverySet goals and objectives, provide feedback, coach for performance, develop technical, analytical, and interpersonal skills of the team and mature their knowledge of the business Business Relationship ManagementAct as a Business Relationship Manager for several business units Network (8 to 12, in average), and the Dealer network to deliver technology consulting in business terms, lead initiatives around process definition, budget planning, intake and prioritization of new enhancement, requests, and projects AdministrationProvide guidance and direction in vendor negotiation, RFP Vendor Selection, definition of SOW and KPIManage budgets, purchase orders, vendors, contracts, and daily departmental tasksManage resources, scheduling, performance, and provide support to your staffManage daily activities, issue resolution, and communication across project execution teams in order to deliver projects on-time, and on-budget PMLS & SDLC & Technical PracticesEnsure projects do not diverge from approved and established architecture guidelinesLead the following practices: DevSecOps, Adobe, Salesforce, and Software Development. Ensure SDLC best practices are followed, technical roadmaps are kept up to date and facilitate dissemination of knowledge across Enterprise Business SolutionsManage teams of Application Managed Services (AMS) partners including contract renewals, performance metrics, and resource management CollaborationBuilt relationship and work collaboratively with other affiliates, peers from other IS functional areas, external vendors, and leaders across the organization. Apply
Software Development Manager
Aaron Consulting Inc., Toronto, ON, CA
ACI is hiring!Aaron Consulting Inc is a consulting firm focused on providing the best end-to-end integrated solutions to our clients with a specific focus on multi-national corporations and large North American financial institutions. We provide a variety of management consulting services and leverage our integrated relationships with domestic integration service providers, offering our clients with the best solutions at an exceptional value.To drive our expansion and continuous growth, we are actively searching for a qualified professional to help us expanding into the software solution sector. We are looking for a software development manager to lead our software solution team strengthening our business.Job SummaryThis is a full-time, permanent position. As the software development manager, you will be responsible for leading software solution team that addressing customers’ business needs with appropriate solution. Your responsibilities include the following:Lead all software development projects, work hand-in-hand with client lead to gather insights and analyse customers’ business challenges, provide comprehensive software design and solutionParticipate client engagement meetings and workshops, articulate business requirement and translate them into software development specificationsManage all the activities of the software development lifecycleEnsure appropriate procedures and processes are followed during the full software development life cycleMake sure all development projects are in time and within budgetControl the risk of project, communicate with management and clients for risks on timeline and budgeting.Review software product specifications and requirementsReview test cases (unit test, API test, user acceptance test) and executionDocument software development specificationsMonitor overall development statusWrite, review and revise product requirements and specificationsReview change of requirements during executionProvide technical support to other functions within the companyPlan, organize, direct, control and evaluate the operations of information systems with customers’ & partners’ systemManage the software development team includingHire and onboard development team membersSet goals to team members and review periodicallyProvide guidance and coaching to team members to continuously improve individual technical skills and team productivitiesLead the Asian market development, assist management to develop and grow Asian marketsAssist managing director to prepare solution bidding and proposalParticipate in pre-sales activities and present solutionsDesign target system architecture, implementation plan and budgetingProvide insights and help development team to integrate with Asian clients’ local (specific) payment systems (e.g. Alipay, Wechat Pay etc.).Job RequirementsA bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline is required of a software development managerEquivalent software development experience is a must, experiences in business & operation is a big plusFamiliar with a variety of programming languages, codes and processes. Up to date knowledge with the latest development software is a big plusExceptional troubleshooting skills and be able to assess quickly complex programming applicationsExcellent interpersonal, written and verbal communication skillsSalary: 60-70/hr with annual bonus related to company's business performance. If interested, please send your resume & cover letter to .
Manager of Cyber Security to lead adoption of Cyber Security best practices as well as manage & grow a global team
S.i. Systems, Calgary, AB
S.i. System’s mining client is looking for a Manager of Cyber Security to lead adoption of Cyber Security best practices as well as manage & grow a global team. This is not a technical role and we are not looking for someone who is an expert in any specific area of Cyber Security. The ideal candidate will have experience bringing Cyber Security Awareness & marketing to the business and operations as well as leading the adoption of any and/or all Cyber Security principles and practices. The head office is in Vancouver, BC so the preference is for local candidates that can come to do face time with the business, but we are open to candidates in Calgary that have Oil & Gas or Mining experience that would either be open relocation or frequent travel to Vancouver. This role will also require quarterly visits of approximately 1 week to the sites in Quebec, Greece & Turkey. MUST HAVES:10+ years in Cyber Security in an enterprise environmentExperience leading Cyber Security Awareness programsExperience in strong business facing positions where you would be working and communicating with executives oftenExperience managing and hiring teams of 5-10 team members NICE TO HAVES:Experience with CrowdStrike or Microsoft Security products Apply
Manager Technical Operations
Thermo Fisher Scientific Inc., Mississauga, ON
pbuJob Description/u/b/pp/pdivdivpAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer./pp/ppbHow will you make an impact?/b/p/divdivpspanspanManage the Process Engineering team and /spanspanprovides/spanspan /spanspanleadership and /spanspantechnical direction and guidance in the areas of manufacturing processes and technology, process improvement, quality performance for commercial batches, /spanspanassistance/spanspan in the pre-commercial lots run by Operations and technical support for the execution of Pharmaceutical Development Services (PDS) projects./span/spanspan /span/p/divdivpspan /span/p/divdivpbWhat will you do?/b/p/divdivullipspanspanMentor, /spanspanguide/spanspan and coach the department team from a technical perspective to increase level of knowledge and /spanspanexpertise/spanspan./span/spanspan /span/p/lilipspanspanLead execution of projects for products that are transferring into the site once they have reached scale up, feasibility and the validation stage./span/spanspan /span/p/lilipspanspanAttend/spanspan mid-stage PDS and /spanspanDPS/spanspan /spanspantech transfer opportunity meetings to ensure that speed and success of implementation is in line with site capabilities and /spanspancapacity/spanspan./span/spanspan /span/p/lilipspanspanEnsure a smooth and orderly transition of projects from PDS or clients into /spanspanDPS /spanspanOperations ensure that batches /spanspancompleted/spanspan in the Good Manufacturing Practices areas that are to be used for regulatory filings and purposes do satisfy the regulatory needs./span/spanspan /span/p/lilipspanspanCollaborate with and /spanspanadvise/spanspan Director/spanspan/Sr Manager Operations/spanspan and operations staff on product process issues and troubleshooting./span/spanspan /span/p/lilipspanspanReview PDS and commercial batch records for containment, safety, and accuracy of process./span/spanspan /span/p/lilipspanspanDevelop proposed process trains for new products potentially entering the commercial plant./span/spanspan /span/p/lilipspanspanProvide scientific and technical input directly or via staff to the quality organization to support conclusions and resolutions with regards to deviations, investigations, audits, /spanspancomplaints,/spanspan and Corrective Action Preventative Actions (CAPA) etc./span/spanspan /span/p/lilipspanspanProvide technical /spanspanassistance/spanspan with 24-hour shift coverage for the execution of trial, feasibility or pre-commercial batches run by Operations./span/spanspan /span/p/lilipspanspanTrack quality performance trends and keep CAPA actions on track./span/spanspan /span/p/lilipspanspanSchedule and manage day-to-day activities in the department as well as prepare and circulate departmental activity reports and schedules, including team metrics./spanspan /span/spanspanspanDevelop, /spanspanpropose,/spanspan and help implement continuous improvement plans for /spanspancapacity/spanspan, /spanspanprocesses/spanspan and technologies./span/spanspan /span/p/lilipspanspanLead client interactions during validation observation visits./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanSupport site on new business initiatives through client visits and proposal generation./span/spanspan /span/p/lilipspanspanPromote a safe working environment, report potential /spanspanhazards,/spanspan and ensure all direct reports follow the Environmental Health and Safety procedures./span/spanspan /span/p/lilipspanspanSelect, /spanspandevelop,/spanspan and evaluate staff to ensure the efficient operation of the function. Wor/spanspank/spanspan with and /spanspanadvise/spanspan staff on administrative policies and procedures. Recommend changes in staffing and budgets as needed. Staff may include internal and third parties. /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbHow will you get here?/b/p/divdivpspan /span/p/divdivpbspanEducation:/spanspan /span/bspanspan /span/spanspan /span/p/divdivpspanspanCollege/spanspan/Technical School/spanspan diploma in related/spanspan technical/spanspan field/span/spanspanspan./span/spanspan /span/p/divdivpspanspanBachelor’s degree in engineering/spanspan, /spanspanScience,/spanspan or related field preferred/span/spanspan /span/p/divdivpspan /span/p/divdivpbspanExperience:/spanspan /span/bspan /span/p/divdivpspanspanMinimum /spanspan7/spanspan years’ /spanspanprevious/spanspan experience in Manufacturing, Quality, Technology /spanspanTransfer/spanspan or relevant contract manufacturing /spanspancGMP regulated /spanspanenvironment/spanspan./span/spanspan /span/p/divdivpspanspanMinimum /spanspan3/spanspan years’ /spanspanprevious/spanspan supervisory experience./span/spanspan /span/p/divdivpspanspanPrevious/spanspan project management and/or client experience. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanEquivalency/span/bispan:/spanspan /span/ispan /span/p/divdivpspanspanEquivalent combinations of education, training, and relevant work experience may be considered. /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanKnowledge, Skills, Abilities: /span/bspan /span/p/divdivpspanspanStrong/spanspan /spanspanknowledge /spanspanand understanding of manufacturing/operational processes. /spanspanExcellent knowledge of /spanspanGood Manufacturing Practices and Food and Drug Administration (FDA) compliance knowledge/spanspan. /spanspanStrong/spanspan /spanspaninterpersonal and communication skills/spanspan (both /spanspanoral and written)/spanspan./spanspan /spanspanThe ability to motivate and influence/spanspan. /spanspanAbility to meet deadlines and prioritize multiple project deliverables./spanspan /spanspanComfortable dealing with all levels in the organization /spanspanas well as /spanspandirectly/spanspan with clients. /spanspanDemonstrated computer /spanspanproficiency/spanspan with Microsoft Office programs. /spanspanProficiency/spanspan with the English language/spanspan. /span/spanspan /span/p/div/divdivpspan /span/p/divdivpbspanStandards and Expectations: /span/bspanspan /span/spanspan /span/p/divdivpspanspanFollow all Environmental Health Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental /spanspanobjectives/spanspan. Carry out all duties within strict compliance /spanspanto/spanspan quality /spanspansystems SOPs/spanspan and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. /spanspanActively engage in and adhere to departmental systems in order to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.)./spanspan /spanspanBe client and patient conscious at all times./spanspan /spanspanUnderstand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving./spanspan Models positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively /spanspanidentify/spanspan areas for improvement in the execution of procedures. Communicate risks to timelines in a proactive manner. Consistently strives to improve skills and knowledge in related /spanspanfield/spanspan. /spanspan /span/spanspan /span/p/divdivpspan /span/p/divdivpOur Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued./ph2Apply today! http://jobs.thermofisher.com/h2/div
Sr. Technical Service Manager - ECS
SAP, Toronto, ON
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end to end operations and lowering customers total cost of operation. As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. EXPECTATIONS AND TASKS Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions. Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture &roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with SCP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. LANGUAGE SKILLS Fluency in English is a MUST, any other language an asset. WORK EXPERIENCE 8+ years of experience with SAP Basis administrative duties REQUIRED. 8+ years of customer-facing SAP Technical Consulting experience. 8+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. LOCATION This is a hybrid role which requires working from one of the SAP offices listed below three (3) days a week or on-site with customers or partners. Offices: Vancouver, Toronto, or Calgary #SAPECSCAREERS We build breakthroughs together SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $88,700-$185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386407 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 386407 Posted Date: Mar 28, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Toronto, ON, CA, M5K 1B7
Technical Security Architect - Senior Consultant/Manager
Deloitte,
Job Type:Permanent Reference code:125936 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. Have many careers in one Firm. Experience a firm where wellness matters. Be part of a firm that leads the way and pushes themselves to look like contemporary Canada. In a rapidly changing world where information has a significant value, supply chains are interconnected and there is uncertainty when doing business on a global basis, information security and privacy have become board level issues.What will your typical day look like? In your role as a Solution Architect, you will be responsible for envisioning and developing new digital products. You will execute day-to-day product development activities across design, development, stakeholder communication, technology vendor management and delivery. Responsibilities: • Lead clients, complex projects, drive business requirement gathering, manage scope and client expectations. • Design long-term, reliable, and end-to-end technical architectures. Develop functional architecture design and contribute to product vision. • Transforms detailed requirements into a complete, detailed systems design document. • Supports creation of interface specifications and call flows for the various components in the design • Provide inputs to create Agile user stories based on marketing business requirements. • Provide technical support for analysis of business requirements and applicability to the current or planned Platform/Enabler/API Platform capabilities. • Participate in end-to-end functionality assessment during solution testing phases. • Serve as a technical liaison between the business, project team and developers/testers. • Collaborate with IT infrastructure teams (DevOps, Cyber, networking) to deploy and maintain applications. • About the team • Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.About the team Deloitte's Cyber Risk Services helps our clients to be Secure, Vigilant and Resilient in the face of an ever increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools. Our services help organizations address timely and pervasive issues such as identity theft, data security breaches, data leakage, cybersecurity, and system outages across organizations of various sizes and industries, with the goal of enabling ongoing, secure, and reliable operations across the enterprise. The environment at Deloitte is made up of intellectually curious, smart people; including world class security and privacy experts. Your mix of work will help foster your leadership skills and you will develop relationships with a team that you respect and have fun with. In addition, you will have the opportunity to identify areas of work that are of particular interest to you.Enough about us, let's talk about you You bring: • Minimum of 10+ years of industry related experience (financial services, government or banking) • Minimum of 7+ years in an architect capacity • Minimum of 5+ years of experience in leading architecture activities like designing, roadmap, & proof-of-concepts. • Prior experience in native application architecture and deployment in Microsoft Azure • Proven ability to lead multiple customers, complex projects, and multiple initiatives. • Prior hands-on experience in web-based technologies including Microsoft .Net, ASP.NET Web API and complementary business layer and front-end technologies like AngularJs, ReactJs, NodeJS, etc., • Prior hands-on experience with Microsoft SQL Server, MongoDB, Cosmos DB, Oracle etc., • A Bachelor's degree or equivalent in Computer Science, Business Administration, or related discipline. While an advanced degree is preferred, the value is placed on the extent of the relevant experience and accomplishments. • Ability to travel and / or work from a Deloitte office 10-15% of time. Preferred: • Microsoft Azure certifications (AZ300 through and including Azure 305) • Experience working with SAFe or Agile development processes. • Exposure to Cloud Cognitive Services and AI platforms • TOGAF or SEI - Software Architecture Certification etc., • Familiarity with PowerBI or similar enterprise-class reporting / analytics toolsTotal RewardsThe salary range for this position is $83,000 - $173,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our shared values While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm. They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte. Every day, we live our Purpose through the following five shared values: Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We're also committed to creating opportunity and leading the way to a more sustainable world. Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility. Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being. Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions. Collaborate for measurable impact: We approach our work with a collaborative mindset, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact. The next step is yours Sound like The One Firm. For You? At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Developer, Solution Architect, ERP, Front End, Testing, Technology
Senior Technical Service Manager, Enterprise Cloud Services, Vancouver
SAP, Vancouver, BC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. TSM TASKS: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 8+ years of experience with SAP Basis administrative duties REQUIRED. 8+ years of customer-facing SAP Technical Consulting experience. 8+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $88,700 - $185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 386413 | Work Area: Information Technology | Expected Travel: 0 - 20% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 386413 Posted Date: Mar 26, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 20% Location: Vancouver, British Columbia, CA, V6B 1A9
ServiceNow Technical Delivery Manager - Audit/Risk/GRC/IRM, Deloitte Global Technology
Deloitte,
Job Type:Permanent Work Model:Hybrid Reference code:125952 Primary Location:Toronto, ON All Available Locations:Burlington, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON; Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. As a project manager, you will lead and manage projects on multiple leaves, deliver on actives that will propel your career forward!What will your typical day look like? This role will work within a small, dedicated team to deliver solutions while ensuring our instance stays aligned to our internal best practices. The main focus of delivery will center around our Audit practice and ensuring we deliver solid solutions that underpin the overall compliance strategy of Audit within our firm. In this interesting and diverse role, you will: Be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally within Deloitte. Manage the QAP release strategy. Manage the quality of backlog and be accountable to it. Drive ServiceNow upgrade planning and execution. Understand system limitations and collaborate with the architects to produce alternate solutions. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you Required: Minimum 3+ years of experience in ServiceNow. Minimum 1+ years of experience in supervisory or people management functions. Expert knowledge of enterprise grade Service Management platforms and their application to complex hybrid cloud and on premise solutions Good understanding of IT Security standards, policies, procedures. Preferred: Prior experience in professional services environment or similar Demonstrated ability in solution or enterprise architecture ServiceNow Certified System Administrator or ServiceNow CIS is an asset. CISA certification is desirable but not necessary. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Technology, IT Architecture, Developer, Equity, IT Manager, Technology, Finance
Parts Manager
Otto's Service Centre Ltd. (Otto's BMW), Ottawa, ON, CA
Full Job DescriptionOtto’s Ottawa is the National Capital Region’s premier automotive group, comprised of Otto's BMW, Canada's original BMW dealer; Otto’s Subaru, Canada’s #1 leader in Subaru sales, service and parts; and Otto’s Collision Centre, the BMW flagship center for Eastern Canada. We offer an industry-leading salary, premium health benefit package and pension.We are looking to add a qualified Parts Manager with a minimum of 5 years of experience in the Parts department of a BMW or other German manufacturer dealership setting and a minimum of 3 years of experience in a management position. The candidate will be responsible for managing the Parts department and the candidate shall have automotive parts experience, vendor experience, and the ability to excel in a high-volume, luxury brand dealership.General responsibilities• Responsible for parts service in terms of parts inventory turnover, operating results, availability, and parts department profitability, through attainment of sales objectives in individual parts areas such as Genuine Parts, Accessories, Lifestyle/Boutique, etc. as well as monitoring sales to the workshop, retail customers, new car department, pre-owned car department, and wholesale;• Responsible for employment, motivation and training of Parts Department personnel; determines the training required by personnel in the department; proposes personnel for training courses held by Manufacturer;• Responsible for compiling up-to-date plans and reporting regularly to business management and Manufacturer;• Responsible for adequate parts, accessories and lifestyle advertising and promotion;• Compiles the annual parts plan (sales and purchasing plan), and following approval of the plan by management, assumes responsibility for implementing the plan in the respective year of business;• Supervises the development of turnover on the basis of a monthly objective/actual comparison; conducts analyses to determine the reasons for deviations and takes measures to adjust targets; resolves increase of targets, corrections, and re-allocation of duties should this be required to secure own sales and purchases from the manufacturer;• Ensures Inventory Management system is maintaining correct stock levels to ensure highest possible level of customer satisfaction;Requirements• Strong people management and leadership skills, be motivational, supportive, assertive and decisive• Ability to supervise department staff• Reynolds and Reynolds knowledge is a plus• BMW ETK Software (ETK/EPC, SGATE) knowledge is a plus• Strong organizational and time management skills• High level of understanding of the inventory levels, parts turnover, and budget benchmarks• Proficient in Microsoft Office• Knowledge and understanding of the overall functioning of the Parts department and the day-to-day operations of the parts department• Effective communication skills in both verbal and written• Great attitude with a high-energy personality• Mechanical knowledge/aptitude and the ability to convey technical information to customers when providing service• Self-starter and self-motivated• Ability to work well with others• Ability to prepare statistical data and reports• Ability to set clear goals and targets for teams and individuals, train, coach and develop staff• Business planning and forecasting department’s performanceWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today.LanguagesEnglishEducationSecondary (high) school graduation College or university certificate/diploma/degree or equivalent experience in a technical, automotive or business filedExperience• Parts experience in automotive dealership (BMW or another German manufacturer): 5 years (required)• Parts management: 3 years (required)Job TypeFull-time, PermanentSalary$85,000 - $115,000Benefits• Dental care• Extended health care• RRSP match• Vision careHiring InsightsHiring 1 candidate for this roleHow to ApplyShould the above interest you, please send us your resume today.Fax: (613) 725 1388Email: p . salehi @ bmwottos . ca
Technical Service Manager - ECS
SAP, Montreal, QC
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!ABOUT THE TEAM Customer Delivery Engagement (CDE) organization is the global team within SAP Enterprise Cloud Services organization overseeing all aspects of the Customer Engagement from the point of sale throughout the entire lifecycle and providing commercial, project, and technical operations expertise. They deliver fixed-scope, proactive and outcome-based services across the entire SAP software stack to SAP's RISE customers. The CDE team combines all customer-facing roles inside ECS and presents SAP as "One Voice" through coordinated communication at all levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. We create a stable foundation for our customers' IT operations and support customers on their digital transformation journey to the intelligent enterprise based on S4/HANA. With continuous access to our expertise and the broader SAP expert network, our customers can take advantage of the latest technologies to support continuous business innovation. SAP CDE helps customers accelerate their innovation adoption, delivering the flexibility to adapt to business changes, rapidly implement technologies and standardize and optimize operations of SAP centric solutions. The mission of the CDE Organization is to maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise powered by S4/HANA and releasing investment as well as customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for an accomplished Senior SAP Technical Consultant in delivering high-quality results consistently. As a key member of ECS, you will be contributing to SAP's Global strategy of helping customers with adoption of SAP S/4HANA on their path to the Intelligent Enterprise. Technical Service Manager (TSM) acts as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS. TSM owns the customer landscape and advise on critical and complex landscape changes during life cycle management. TSM will work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers, by providing quality services throughout their entire lifecycle. This is a customer-facing role focused on Large & Strategic Customers where you will be part of the Enterprise Cloud Services delivery organization. Following are the key tasks that this role will perform: Primary contact for the customer regarding technology discussions Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required. Ownership & detailed understanding of the customer landscape managed within ECS & understand interdependencies between systems (both within ECS and beyond). Support the CDM and the TechOps teams for execution of the service delivery plan and calendar. Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer. Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders. Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration. Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc. Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements. Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion. Support the migration roadmap together with partners, System Integrators, and or SAP Professional Services. Comprehensive knowledge on S/4HANA architecture, conversion, migration path, methodology and tools. Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, Successfactors etc. EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management. High proficiency in customer communications and presentations is required. High proficiency in the SAP product portfolio, offerings, and industry solutions. Good understanding of SAP solutions (releases, platform interdependencies, etc.) Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment. Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP). Willingness to undertake customer-related travel on short notice. WORK EXPERIENCE 3+ years of experience with SAP Basis administrative duties REQUIRED. 3+ years of customer-facing SAP Technical Consulting experience. 3+ years of solution design, enterprise architecture, and or SAP implementation. SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are plus. Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are an advantage. SAP HANA and S/4 HANA skills would be very helpful but not mandatory. Cloud security including Cyber Security, Encryption, and key management knowledge is preferred. #SAPECSCareers We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 60,400 - 136,000 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAPNorthAmericaBenefits.com Requisition ID: 385960 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 385960 Posted Date: Apr 18, 2024 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Montreal, Quebec, CA, H3B 0B3