Overview of salaries statistics of the profession "Customer Marketing Manager in Canada"

Want to do work that makes a difference?Join us as we work to change lives and build a more inclusive economy in Calgary! Check out our mission, vision and values on our website.   Momentum is an award winning and nationally recognized community economic development organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, entrepreneurship training and microloans as tools to empower people as they exit poverty. We are an employer of choice and were selected as one of Alberta’s Top 70 Employers for 2016. We provide competitive compensation and benefits with an unparalleled work environment. We are professional and diverse, so you’ll find a range of people and backgrounds working here: from MBAs to Social Workers and everything in between. Momentum Staff are non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community. We’re serious about our work but we don’t take ourselves too seriously and love to celebrate and have fun along the way. Momentum’s Financial Empowerment department has received national recognition for its innovative programming. The programs in the department include:Fair GainsYouth Fair GainsOwen Hart Home OwnersSavings CirclesMoney ManagementMoney Matter$Family SavesFinancial CoachingFinancial Literacy TrainingAspire Coordination What you’ll be doing:  The Financial Empowerment department is led by a Department Manager that works in close collaboration with the Financial Empowerment Coordinator(s). The Financial Empowerment Department Manager provides overall strategic leadership to the department and is supported by the Coordinator(s) in the design, implementation, and evaluation of the Financial Empowerment programs. The Department Manager is responsible to Community Engagement Director to ensure effective management of the Financial Empowerment Department. Key areas of Responsibility:Provide strong departmental leadership.Supervise Financial Empowerment staff members.Support the Financial Empowerment Coordinator(s) and department staff in the delivery and evaluation of Financial Empowerment programs.Supervise delivery of coordination activities for Aspire Calgary.Participate in related collaborative initiatives and partnerships to increase the community leadership role of the Financial Empowerment Department.Primary Relationships:Supervisor: Community Engagement Director  Coordinator(s) Financial Empowerment Financial Empowerment staffFinance ManagerFinancial Empowerment participantsFunders Major Responsibilities:Financial Empowerment Department LeadershipIn collaboration with the Financial Empowerment Coordinator(s), research and develop new or innovative program enhancements to meet community need within the context of Momentum’s Strategic Map.Ensure department programs are consistent with CED principles and Momentum values.Oversee departmental data management systems for program statistics, outcome measurement, communications, promotion, and evaluation.Lead department budget planning and ensure budget is implemented successfully.With the support of the Financial Empowerment Coordinators, develop funding proposals and lead revenue generation plans.Support staff to ‘Think 3’ for purchasing decisions in support of our sustainability value.Ensure the relationships with existing departmental funders and partners are well-managed. Supervise the Financial Empowerment teamChampion an overall vision for the Financial Empowerment Department with the staff teamLead team strategic and business planning processesManage new opportunities for the department.Lead hiring of new staff membersSupport the Financial Empowerment Coordinator(s) in providing program operations leadership to the department staff. Support the Financial Empowerment Coordinator(s) in the development and regular review of all Financial Empowerment department staff job manuals.Provide performance engagement support to staff members, including regular performance conversations, goal setting, and professional development.Manage team member compensation and expense requirements. Facilitate team building and collaboration among all the department staff members.Promote Momentum’s values and culture with staff.Encourage synergies within the department and other Momentum departments.Supervise use and training of volunteers to enhance departmental programming. Manage Financial Empowerment ProgramsSupport the Financial Empowerment Coordinator(s) in the development, delivery and evaluation of outcome-focused programs and continuous quality improvement within the Financial Empowerment department.Ensure the Financial Literary curriculum is updated and improved as necessary in collaboration with the Financial Empowerment Coordinator(s) and departmental staff. Ensure Financial Empowerment programs are consistent with CED principles and Momentum values. Oversee the Financial Empowerment department communication and marketing activities.Support the Financial Empowerment Coordinator(s) in the development and implementation of all program policies and procedures. Ensure high quality delivery of training, reporting and customer service functions for the Aspire Network. Ensure programs are relevant and responsive to community needs through evaluation and assessment in collaboration with the Financial Empowerment Coordinator(s).  Relationships with Community Stakeholders Maintain and expand existing community partnerships and networks.Participate in collaborative initiatives to engage diverse stakeholders in Financial Empowerment department activities. Represent Momentum and the Financial Empowerment Department at conferences, community events and consultations.Liaise with departmental stakeholders, including community partners, government representatives and financial institutions. Ensure the relationship with existing funders is well managed as required. Ensure all reporting requirements effectively completed by Financial Empowerment staff and the Financial Empowerment Coordinator(s) provides adequate support to staff in report development.Develop funding proposals in collaboration with Community Engagement Director and Financial Empowerment Coordinator(s).  Skills and QualificationsPost secondary education, or equivalent experience will be considered, in the field of social work, community development, psychology, human services, or related discipline.  Demonstrated leadership abilities, with a minimum of 5 years in a leadership role. Excellent interpersonal and team building skills, including self-awareness, humility, ability to learn from those around them, and have fun.Program planning, development, and implementation experience. Knowledge of program evaluation and data management.Ability to manage multiple priorities in an outcomes-based environment.Highly numerate and financially oriented, with proven skills to manage budgets. Experience in working with, and supportive of, marginalized or barriered individuals. High level of computer literacy in word processing, database, email, and Internet systems.Ability to research and stay current in financial empowerment and community economic development.Excellent organizational skills. Excellent communication skills, including the ability to network effectively.Adaptable and flexible.Ability to work independently and collaboratively.Community Economic Development knowledge and experience. Social justice oriented. Knowledge of Individual Development Accounts and personal financial management strategies an asset. To apply: Please forward resume with a creative covering letter:Via e-mail to: [email protected]State competition number in subject line of email. Attention: Hiring Committee Competition Number: MOM0501 Closing Date: Until suitable candidate is found.Applicants must state salary expectations in their cover letter.Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. To see why Momentum is a great place to work and what we have to offer visit www.momentum.org. 

Position: Restaurant Assistant ManagerSalary: $27.5 per hourWorking hours: 35 hours per weekWork location: 4660 Hastings Street, Burnaby, BC Canada V5C 2K5Lu Lu Kitchen Ltd., doing business as Lu Lu BBQ, is a restaurant that offers Chinese style cuisine. Indulge in the art of Chinese gastronomy as we specialize in mouthwatering Chinese-style BBQ cuisine. Our talented chefs have mastered the techniques and secret recipes that bring out the rich flavors and tantalizing aromas of our dishes. From succulent roasted meats to sizzling skewers, every bite will transport you to the vibrant streets of China. We take pride in offering a diverse menu that caters to every palate. Each dish is meticulously crafted using the finest ingredients, ensuring a delightful symphony of taste and texture.After the COVID-19 pandemic, the restaurant industry is gradually recovering, and our restaurant is experiencing an increasing number of customers. Therefore, we are in need of a Restaurant Assistant Manager to effectively handle restaurant operations. The Restaurant Assistant Manager will perform the following duties:• Assist the Owner/Restaurant Manager in maintaining operations by preparing policies and standard operating procedures, aiming for consistent productivity and quality.• Assist in the purchasing, storage, preparation, handling and additionally serving of all food beverage products to customers• Act as a support system for all areas of the restaurant• Assist in planning restaurant budget and generating financial reports• Ensure health and safety regulations are strictly followed by staff• Attend weekly meetings with the Owner/Restaurant Manager to review sales activities and suggest ways of increasing revenue and increasing customer service• Maintain spotlessly clean, a safe restaurant at all times• Monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked.• Participate in marketing plans and implementation.• Act with integrity, honesty, and knowledge that promote the culture and values of our restaurant.• Perform other essential duties as required, including assisting in all banquet arrangements and events and relieving staff in case of emergencies.Preferred Qualifications• High School graduation• At least three years of working experience in a restaurant management position• Knowledge of Chinese cuisine is a plus• Excellent leader with communication and interpersonal skills• Innovative, trustworthy, and impartial.• Ability to work evenings, weekends, and holidays.• Ability to motivate employees to work as a team.• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.• Must be able to lift to 30 lbs and frequently bend and twist from the waist• Must be responsible and accountable• Excellent customer service and relationship skills are required• Problem-solving skills and customer-savvyIf you are interested in the Restaurant Assistant Manager position, please send your resume by email to . We welcome qualified candidates to contact us by email and submit resumes. Please note that only selected candidates will be contacted.

Way Financial Inc. serves as a platform to support driven entrepreneurs in building their company and business in the financial services industry. From the start of their professional career in helping clients understand the merits of financial planning, to their incorporation and branding development, business-minded financial advisors are guided by the Way Platform in areas of industry and product knowledge, compliance, operational strategies and many more. One especially attractive component of the Platform is its ability to help its members connect to other professionals in the industry, those outside the industry and clients of various backgrounds so as to provide an enduring stream of revenue for those connected. We are looking for a driven Marketing Manager who can take ownership, thick critically, and has experience marketing products and services to drive growth and retention. Succeeding in this role will mean understanding our business, our members, the ideal marketing mix, and our brand while continuously evolving our strategy and tactics.Principal responsibilities include but are not limited to:-Understand and promote the Way Financial’s values and deliverables to internal advisors, while helping them generate more business volume and connect external advisors to join the Company, so as to realize corporate targets;-Understand and promote the Way Financial’s values and deliverables to external advisors, while attracting them to join the Company, so as to realize corporate targets;-Communicate with and assist advisors on their operational challenges, while furthering their relation with the Company;-Define and prioritize strategies to meet customer needs and achieve the market area and Way Financial’s corporate missions;-Promote a culture of high performance and continuous improvement that values learning and a commitment to quality to strengthen Way Financial’s brand;-Monitor performance and development goals, assign accountabilities, set objectives, establish priorities to manage and improve marketing operations;-Plan, coordinate, and execute the annual budget process; control financial budget for marketing;-Keep up-to date knowledge about economic environment, adjust marketing investment orientation, promotional financial products & services and promotional activities according to policies and market changes;-Designing, planning, managing and optimizing integrated digital campaigns across multiple channels to generate pipeline;-Monitor and reporting online campaign performance with granular tracking across relevant KPIs, including but not limited to impressions, clicks, web visitors, video views, collateral downloads, leads, initial sales conversations, and revenue;-Create impactful nurture programs to improve conversation rates from lead to opportunities-Work closely with the President and various stakeholders to articulate ideas and concepts;-Working both independently and with the team, relying on strong influencing skills to achieve results;-Generate and review reports, interpret data and identifying trends that will assist in further targeting appropriate go-to-market activities;-Utilize corporate systems and processes to efficiently and effectively undertake the above responsibilities;-Perform other duties as required by Management.Job Requirements:-A university degree in business administration or in a related field with a specialization in sales or marketing-At least 5 years of professional experience in Marketing-Superior knowledge of Marketing delivery and all elements of the marketing mix-Superior digital marketing skills in order to optimize always on digital marketing programs-Superior knowledge of strategic business drivers and how these translate into marketing strategy-Ability to bring new innovative marketing approaches to life and constantly evolve best practice-A dynamic communicator with great interpersonal and communication skills-Strong skills in quantitative analysis to aid in decision making-Strong skills influencing, and leading/facilitating group interactions-Personable, collaborative relationship builder-Energetic, enthusiastic and innovative-Willingness to work some evenings, weekends and on holidaysTo apply please submit your resume detailing your relevant experience and qualifications to

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. Leading Canadian businesses are winning on client experiences delivered through digital channels. The KPMG Customer and Digital Services Practice have achieved significant growth in the last two years, exponentially more during these tough times and we are expanding our team to meet the needs of our clients. We have several exciting opportunities for individuals who are passionate about helping clients reshape their business around the customer to create a truly connected and profitable enterprise. If you have consulting experience, value culture and client value above all, have delivered client experience design and/or delivered digital strategy engagements then we would love to hear from you. We are looking for experienced consulting leaders who want to be part of part of making KPMG 'the clear choice in the Canadian market for imagining, designing, building and securing customer obsessed organizations'. If you have experience in the areas of: Digital Strategy, Experience Design, Service Design, Client Experience Strategy, and/or Customer Journey Mapping, we want to hear from you. What you will doAs a Manager or Senior Manager in a Big Four Global Consulting Firm, you have advised large, complex organizations on their CX and Digital strategies. You understand navigating complex organizations, engaging at senior levels and can credibly deliver value in the eyes of our clients'. This role is about sales, delivery and practice development. Business development: you will support the marketing and support of winning the trust of clients resulting in sold work; Team and project management: you will lead a team of super smart staff, maintain strong client relations and shape the deliverable of outstanding work products; Practice development: you will create followership and can support recruiting, marketing and practice administration as required. You will play a central role in delivering a structured process to shape an ambitious and practical path for clients to realize value. You will also be part of a global KPMG Customer network that has developed some of the best CX and Digital tools, methods and frameworks anywhere. What you bring to the role 5 - 10 years experience delivering client service excellence, preferably in a professional services firm; Have worked in 1-2 of the key industries we serve: Financial Services, Retail and Government; Strategic and intellectual thinker who understands strategy, technology, design and process through the lens of a digital experience; Can research, curate, organize and synthesize diverse and complex data sets to inform CX and Digital transformation plans; Structure and develop compelling proposals and deliverables in logical, compelling and creative ways; Able to prepare for and deliver presentations and facilitate workshops with experience doing so to senior level audiences. In British Columbia, the expected annual total compensation range for this position is $120,750 to $149,500. The determination of an applicant's compensation within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition to total compensation, KPMG also offers a comprehensive, competitive Total Rewards program. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

Job Summary: Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team's customs and trade compliance activities for Teck's concentrate and refined metals product sales. The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites! We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team! Responsibilities: Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Cooperate with the sales directors/managers/marketing representatives Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP's are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck's sales team Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP) Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues Closely collaborate with IS, accounting and management to match our business processes to TML's various system applications e.g. understand impact of actions on business processes Apply TML's sales policies and procedures and assist in establishing them. Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations Qualifications: A minimum of ten years' of work experience working with customers in a B2B environment (commodities and/or logistics) A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements Working level Spanish would be an asset CTCS or CCS designations are preferred Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments) Skills in project management and oversight involving multiple external partners Able to lead, empower and challenge a team to achieve team objectives Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments. Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines A standout colleague who is comfortable working in a fast-paced environment Solid understanding of supply and delivery of products including production scheduling, logistics and hedging Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts Knowledge of customers' needs and how products, services and processes affects their needs Able to travel internationally as required Why join Us? At Teck, we offer more than just a job - we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.Teck employees receive access to our total rewards program and comprehensive benefits package that promote physical, mental, financial, and emotional well-being. This includes but is not limited to: Annual Performance Bonus Profit Share Plan Health Spending Account Personal Spending Account Extended Health Care Dental and Vision Care Employer Paid Pension Plan Life Insurance and Disability Coverage Paid Sick Leave, Vacation and Holidays Virtual Telemedicine and additional support for overall well-being Employee and Family Assistance Program (EFAP) Salary Range: The actual base salary offered is determined based on the successful candidate's relevant experience, skills, and competencies and considers internal equity.Salary Range: At Teck, we believe in fostering an inclusive and equitable workplace where every individual is treated with respect. We aim to create an environment of trust and accountability, where both current and prospective team members can confidently engage in discussions about their employment and compensation that will contribute to our shared success. Providing remuneration details illustrates our commitment to transparent and equitable compensation practices.About Teck At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada's Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World's Best Employers for the past two years and is one of Canada's Top Employers for Young People . Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK. #LI-JK1 Learn more about Teck at www.teck.com or follow @TeckResources Job Segment: Contract Manager, Coal Mining, Marketing Manager, Internal Audit, Legal, Mining, Marketing, Finance Apply now »

Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.

Title:Customer service manager - retailJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$37.48/ Hour, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:312 Gregoire Dr,Fort McMurray, ABT9H 3R2(2 Vacancies)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesResolve problems that arise, such as customer complaints and supply shortagesPlan, organize, direct, control and evaluate daily operationsSupervise office and volunteer staffSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesWork under pressurePersonal suitabilityGoal-orientedPositive attitudeClient focusExcellent oral communicationExcellent written communicationFlexibilityOrganizedTeam playerAbility to multitaskEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail312 Gregoire DrFort McMurray, ABT9H 3R2

Title:Retail sales managerJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience2 years to less than 3 yearsWork settingRetail businessResponsibilitiesTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select and procure merchandise for resaleDevelop and implement marketing strategiesPlan budgets and monitor revenues and expensesDetermine staffing requirementsResolve problems that arise, such as customer complaints and supply shortagesBalance daily transactionsSupervision3-4 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureAttention to detailCombination of sitting, standing, walkingPersonal suitabilityGoal-orientedPositive attitudeExcellent oral communicationExcellent written communicationTeam playerEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6

Salary: $30 per hour with performance bonusHours: Full-time (40 hours per week)Location: 160-5788 Gilbert Rd, Richmond, V7C 0G1, CanadaBenefits:• 10 days annual vacation OR 4% vacation pay• Dental coverage• Extended medical benefitsAbout Us:Aesthetic Miracle Cosmetic Clinic is a leading medical aesthetics clinic in Canada, renowned for its fusion of plastic surgery and cutting-edge medical aesthetic services. Our clinic boasts a team of experienced medical aesthetic specialists and utilizes the latest technology to deliver safe, efficient, and quality services tailored to our clients' beauty needs.Position Overview:We are currently seeking a dynamic and knowledgeable Aesthetic Services Manager to join our team. The successful candidate will play a crucial role in managing our team of medical aesthetic specialists, evaluating existing services, and exploring new treatment options to ensure the highest level of customer satisfaction.Responsibilities:• Supervise client consultations, ensuring an high standard of customer service and satisfaction.• Monitor and evaluate the performance of staff professionals, providing guidance and support to ensure the delivery of exceptional aesthetic services.• Plan, organize, and control overall operations, maintaining high service standards.• Lead hiring, training, and supervision of staff to foster a collaborative work environment.• Evaluate the effectiveness of current aesthetic services and treatments, making informed recommendations for continuous improvement.• Ensure compliance with regulations, upholding the clinic's commitment to safety and quality.• Stay abreast of industry trends and advancements, conducting research to explore and introduce new treatments and technologies.• Establish and implement policies, ensuring adherence to industry standards and regulations.• Manage budgets, inventory, and contracts for advertising and marketing.• Address inquiries or complaints, utilizing effective problem-solving skills for customer satisfaction.• Maintain a positive work environment, promoting teamwork and professional growth.Qualifications:• Completion of post-secondary education preferred• Previous experience in a management role within the medical aesthetics field is required• In-depth knowledge of various aesthetic treatments and technologies• Strong leadership and team management skills• Proactive in researching and implementing new treatmentsHow to Apply:If you are a passionate and experienced individual ready to contribute to the success of Aesthetic Miracle Cosmetic Clinic, please submit your resume and cover letter to . We encourage applications from candidates of all backgrounds and experiences. Only those selected for an interview will be contacted. Thank you for your interest in joining our team!

WSP Global is currently seeking a Manager, Global Digital Marketing Automation to join our Global digital experience team. Reporting to the Director, Global Digital Experience the successful will act as the product champion for digital marketing automation in the organization. In a fast-paced organizational context, where creativity, innovation and collaboration thrive, you will play a central role in implementing a new digital marketing automation platform - helping to define and prioritize use cases, participating in the RFI/RFP process, roadmap management, best practices, and governance within our global and regional marketing teams. This position does not include personnel management, is based in the heart of Montreal as a hybrid position. RESPONSIBILITIES Successful implementation of our digital marketing platform. Help to select and implement a digital marketing automation platform fit-for-purpose, but also future proof for our growth. Work closely with digital and technical teams to have connected and bi-directional data between WSP.com and our customer relationship management (sales) platform. Expertise put into practice. Collaborate with Global and Regional marketing teams to achieve their marketing automation / account-based marketing goals. Support marketing operations initiatives such as how to manage the lead lifecycle, lead scoring, lead nurturing, segmentation, and data cleansing. Develop segmentation, testing, and deployment strategies, and continually evaluate these for improvements. Plan and perform A/B testing to improve conversion rates, ROI, and sales growth. Supervise and optimize web site personalization and-or email marketing journeys and/or other database marketing efforts, continuously testing and refining lead nurturing strategies. Work with the subject matter expert in analytics, help to analyze, monitor, and report on KPIs related to marketing automation journeys and email campaign performance. Stay up to date with emerging marketing technologies, tools, and trends, and make recommendations for their integration into our marketing strategies to enhance overall performance and effectiveness. Governance. Act as the champion fostering change and adoption. Provide status updates to stakeholders. Train and support global and regional teams on digital marketing automation tools and processes. Develop governance and best practice methods to ensure the successful delivery of marketing automation campaigns. Manage marketing automation efforts and processes to optimize efforts between global and regional marketing teams. WE'D LOVE TO HEAR FROM YOU IF YOU HAVE 5 years experience in marketing automation, preferably from a B2B environment. Expert Knowledge in Enterprise-level Digital Marketing Platforms (such as Salesforce Marketing Cloud, Oracle Eloqua, Adobe Marketo, etc.) A deep understanding of digital marketing strategies and tactics. Knowledge of digital marketing systems and integrations. Understanding on how to generate customer acquisition, upsell, and account-based marketing. Well-versed in what KPIs that matter up and down the funnel. Strong project management and organizational skills. Creativity and innovation in campaign design and execution. Analytical mindset and data-driven decision-making. Excellent communication and collaboration skills. Detail-oriented and process-driven. Adaptable and capable of managing multiple projects simultaneously. Problem-solver. Curious. Bilingual. Diploma in Communications, Digital Marketing/ Media, IT or any related field Certification in marketing automation platforms is preferred. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 05/09/2024Address:33 Dundas Street WestThe Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking.The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.Key AccountabilitiesAnalytic Capabilities & Critical ThinkingUnderstand business KPIs, and relevant drivers and factors that can help reach business objectives.Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect.Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.Design and Delivery of Performance Reporting and DashboardsResponsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners.Refine design proposals in collaboration with various stakeholders in Personal banking.Apply thoughtful consideration to the best way to present complex materials in a consumable way.Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives.Leadership and Relationship ManagementWork collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.Risk ManagementEnsure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvementsCross Functional RelationshipsThis job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders:Managers and Senior Managers of Line of Business including:Analytics Centre of Excellence and all associated teams withinCanadian P & C Product groupsCustomer MarketingNA ChannelsTechnology and OperationsP&C Distribution - Sales & Service Divisions and North American Contact CentresKnowledge & SkillsKnowledgeBS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar.3+ years of applicable experience.Strong foundation in data and analysis.Ability to pull data from multiple sources and formulate comprehensive and actionable reportsStrong analytic and pattern recognition to connect causal factors and form hypotheses.SkillsExpert proficiency in SQL, Excel, PPT.Proficiency in SAS EG coding.Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations.Ability to interact with all levels of end users and technical resources.Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau.Creative problem-solving skillsA 'can-do' attitude and passion for analytics including the insight and value it can provide.Self-motivation and the capacity to work under pressure and tight deadlines.Proven ability to self-check work to ensure results are error-freeAbility to plan, organize and work on multiple tasks simultaneouslyTechnical experience working in analytical software, and business software (Excel, PowerPoint, Word)Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

WHAT TO EXPECT  Reporting to the General Manager of Soucy Track Systems, the objective of this strategic role is to define a business strategy to increase sales and market share for the Soucy Track product line, develop an action plan and direct sales, marketing and customer service operations. If you thrive on challenges and are recognized for your sense of action, this is a great opportunity to play a strategic role within our organization.   Here's an overview of your tasks:  Ensure the implementation of strategies enabling the sales, marketing and customer service department to achieve the organization's objectives;Develop and implement strategic sales plans to achieve growth objectives;Participate in the preparation of annual sales and marketing budgets and ensure that they are respected;Oversee the development of marketing, communications and events strategies, activities and tools to ensure the company's positioning, reputation and visibility, as well as customer loyalty, with a constant focus on improving sales;Oversee the development of strategies to improve performance and optimize processes in customer service, sales support activities and after-sales service, with a view to ensuring full customer satisfaction;Participate in the development of various sales and warranty programs;Establish and rigorously monitor performance indicators linked to sales, market trends and competitive intelligence, and target business and improvement opportunities;Develop and maintain strong business relationships with customers;Coach territory managers and, when required, participate with them in strategic meetings with customers and help them maximize sales opportunities;Ensure the professional development of team members and the training of territory managers in sales techniques and approaches, as well as in the advantages and features of our products;Provide strategic alignment to the Territory Manager team in planning, managing travel, visiting customers and negotiating agreements;Work closely with product development teams; Ensure proper CRM management;Stay attuned to the market and create an environment where customer feedback is shared quickly and accurately with the various departments.

About DistrikFounded in 2013, Distrik is a family business based in Victoriaville that designs, manufactures and distributes electric bicycles under the Ebgo and Ebze brands.Growing strongly, its mission is to develop and market attractive, pleasant and accessible products, capable of having a decisive impact in the democratization and electrification of active mobility.In summary, this is an opportunity to join a team dedicated to doing its part to make our world healthier, from the one we live in to those who are part of it.ResponsibilitiesAs a Pillar of growth and marketing, your main responsibilities will be:Planning and management of b2b and b2c marketing campaignsContent strategy planning and community/platform managementCustomer service support (emails, telephone)Participation in promotional eventsParticipation in product and market development strategyImplementation of performance indicatorsYour main objective? Contribute to the growth of the company and the improvement of its practices, through your creativity, your sense of initiative, your resourcefulness and your ability to deliver in a stimulating and effervescent environment.

Hours 37.5 Workplace Model Onsite Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals. We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences. Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact. Job Details Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience II and offer your expertise in creating meaningful and memorable customer experiences. In this role, you would: • Mentor a team by showcasing exceptional experiences in every customer interaction and achieving operational excellence, and personal development objectives • Meet customer demands and compliance requirements by maintaining employee scheduling and ensuring all policies, procedures and guidelines of conduct are followed • Collaborate with One TD partners to help all customers in a way that suit their needs best • Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal ownership as required • Coach the team on advice-giving and customer conversation strategies and tactics to improve and promote a legendary customer experience • Lead the team to monitor workflows, prioritize tasks and assign duties while resolving and improving operational issues • Administer complex daily branch administrative duties • Maintain customer facing areas of the branch as per premises, marketing, and regulatory guidelines • Lead a high performing team by providing ongoing performance feedback and ensuring their performance management activities are undertaken and completed • Help build a fair, positive and equitable environment by promoting team effectiveness, maintaining a positive attitude and improving knowledge of emerging industry trends and programs constantly Job Requirements • Undergraduate degree with over 3 years of relevant work experience • Sound knowledge of processes management, business and operational functions including banking solutions and concepts • Proficiency in software tools including MS Office, and internet application • Tactful and diplomatic communicator able to exchange ideas and information with customers, partners and management in a concise and logical way • A go-getter with strong organizational, planning and time management skills • A dynamic leader with strong influential skills to work expertly with customers and employees in a fast-paced work environment Additional Information #LI-Retail #IN-Retail Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Application Deadline: 04/04/2024Address:100 King Street WestThe Online Investing Lifecycle Marketing team is responsible for driving profitable customer growth strategies for online investing customers to help the bank achieve its financial objectives. The team is accountable for creating, deepening and retaining client relationships from point of acquisition, increasing customer loyalty & engagement through digital channels (email and in-platform communications). These strategies may include both short-term tactical changes, as well as longer-term transformational changes. The Marketing Manager will provide advice and support the marketing objectives of the BMO Investorline (BIL) Lifecycle Marketing team. This includes creating, developing, and executing complete marketing strategies, including, and is not limited to, new client onboarding, digital investing product cross sell, customer engagement, share of wallet and retention programs - all of which align to the overarching digital investing fiscal plan. In addition, regular review of campaign performance, producing insights that are actionable for the next iteration of such campaigns. Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Ensures consistent application of BMO's brand and design system standards.Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Will help develop strategies for Self Directed marketing campaigns, ensuring they are on brand and support overall organizational strategy to improve net customer growth by reducing attrition.Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies opportunity and new strategies to drive customer growth for BIL products.Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.Monitors and tracks campaign/program performance, user acceptance testing, and addresses any issues. Project Management & Execution 40%, Relationship Management 30%, Change Innovation & Efficiencies 20%.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions; may include campaign planning, content and creative development, monitoring/optimization and campaign reporting.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.Gathers and formats data into regular and ad-hoc reports, and dashboards.Analyzes data and information to provide customer behavior and campaign related insights and recommendations.Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.Monitors compliance with policy, brand standards and design system standards, escalates as required.Coordinates and executes campaign and program activities; makes changes to resolve issues.Monitors and tracks campaign performance and addresses any issues.Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Post-secondary degree in business, marketing, advertising or communications related discipline.Knowledge and experience in financial services (preferred) but not mandatory. Experience in managing campaign intake requests, gathering necessary information, and ensuring partners have all the assets they need for successful execution. Ability to work effectively with designers, copywriters, data and other team members to execute successful campaigns. Attention to detail when reviewing campaigns, spotting potential errors (broken links, typos, etc.) before launch. Monitors and tracks performance and addresses any issues. Produces regular and ad-hoc reports to assess success of marketing campaigns. Develops and implements short and long term plans/strategies, activation plans, schedules, budgets, communications and tactical plans, as required. Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives. Develops and maintains relationships with internal/external partners to include vendors and suppliers. Identifies emerging issues and trends to inform decision-making. Exercises judgment to identify, diagnose, and solve problems within given rules Technical proficiency gained through education and/or business experience.Verbal presentation & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills and organization skills - In-depth.Data driven decision making - In-depth.Entrepreneurial spirt and team based attitude - in-depthGrade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You'll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC's brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our Sales and Marketing Generalist - Practice Support team focuses on designing, developing, and implementing communication programmes and media events to promote and sell PwC's brand and services as well as contribute to and evaluate our pricing strategies in the marketplace. Meaningful work you'll be part of As a Technology Alliance Marketing Manager , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to: • Develops in-depth knowledge of assigned technology alliance and how it strengthens our capabilities of PwC Canada's priority solutions • Understands and applies stakeholder business plans and priorities to develop and maintain a strategic marketing plan • Works closely with alliance and solution leaders to develop and drive data-driven marketing campaigns that increase awareness, generate leads, strengthen customer and partner relations and contribute to joint revenue growth and market recognition in identified priority areas • Utilizes competitive and market research to understand client issues, marketing dynamics and competitive strategies to drive high impact and differentiated programs • Manages key stakeholder relationships and expectations • Works with a cross functional marketing, digital, communications and sales team to develop high impact marketing campaigns that effectively position PwC Canada in the market • Identifies and builds connected client journeys including defining target clients, buyers and audience segmentation • Enhances internal awareness of alliance ecosystems and capabilities through targeted communications • Collaboratively develops campaign strategy and tactics to deliver on agreed upon metrics and key performance indicators (KPIs) • Reviews past campaign performance & recommend improvements • Strategically m anages marketing budgets • Liaises with external agencies and vendors to optimize campaigns and spend . • Monitors campaign outcomes and identifies opportunities to improve campaigns and lead generation. Experiences and skills you'll use to solve • Considerable relevant professional experience in B2B and alliance marketing, digital, thought leadership, brand activation, SoMe , paid media, communications, and PR • Working experience with managing a marketing budget and developing strategic marketing plans • Proven background in quantitative and analytical skills • Strong project management and coaching skills • Proven experience collaborating with multiple stakeholders at various levels to achieve outcomes • Proven effectiveness working with virtual teams across different geographic areas • Strong attention to detail, self-starter, and the ability to manage multiple projects simultaneously • Experienced in a cross-functional, matrix team setting and demonstrated strong leadership skills, marketing and business acumen • Demonstrated progressive career growth and pattern of exceptional performance • Excellent writing, presentation and oral communication skills • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at http://pwc.com/ca/whypwc . Your Application to PwC We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at http://pwc.com/ca/careers and visit http://pwc.com/ca/applytopwc to learn more about what your recruitment experience could look like. The most connected firm through activity based working PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people . We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer. At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader. Experience in customer success or account management, preferably within the tech sector.Proven track record of managing client relationships and driving customer satisfaction.Excellent communication, presentation, and negotiation skills.Strong organisational and time-management abilities.Familiarity with Catalyst or similar customer management tools is a plus.Location: RemoteWorking pattern: Full Time, 40 hours per weekContract Type: PermanentDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

Application Deadline: 04/18/2024Address:33 Dundas Street WestJoin a multi award-winning marketing team that provides advice and supports the business objectives of the North American Retail Payments product and acquisition teams. The winning candidate will maintain an understanding of the business/group to produce effective and integrated marketing solutions. They will create, develop, and lead the execution of innovative marketing plans/strategies with a digital first lens that are consistent with brand standards and align to strategic objectives. The candidate will develop, recommend, and execute marketing plans for initiatives to include customer marketing and communications and acquisition campaigns and programs. They will manage cross-functional relationships across business/groups to leverage opportunities and services. They will act as a liaison between the business/group and internal marketing functions in order to provide input into the central marketing process and ensure alignment.Acts as a trusted advisor to assigned business/group.Supports the business A25/27 strategic roadmap. Influences and negotiates to achieve business objectives.Recommends and implements solutions based on analysis of issues and implications for the business.Identifies emerging issues and trends to inform decision-making.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Builds effective relationships with internal/external stakeholders and ensures alignment.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Provides input into the planning and implementation of operational programs.Coordinates budgets and reporting to track actual results vs budget.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Leads/participates in the design, implementation, and management of core business/group processes.Acts as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.Develops and implements short- and long-term plans/strategies, activation plans, schedules, budgets, communications, and tactical plans, as required.Monitors progress against milestones, recommends and implements adjustments as necessary to meet business objectives.Oversees/coordinates the development and distribution of marketing solutions per assigned channels/media for campaigns, partnerships, and special events focusing on developing innovative and award-winning quality creative and media strategies and plans.Works in collaboration with Digital Marketing Teams to plan, execute and optimize campaigns.Develops and maintains relationships with internal/external partners to include vendors and suppliers.Identifies emerging issues and trends to inform decision-making.Focus is primarily business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly manages non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically, between 5 - 7 years of relevant experience and post-secondary degree in related field of study.Deep understanding of digital marketing.Degree/diploma in marketing, advertising or communications or equivalent experience.Advanced experience in developing Marketing and Customer Communications plans.Advertising and/or creative agency experience an asset.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:7Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 04/29/2024 Address: 33 Dundas Street West Job Family Group: Data Analytics & Reporting The Manager, Customer Insights and Reporting is responsible for the development, production, and ownership of customer metrics and reporting across Personal banking. The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations. Key Accountabilities Analytic Capabilities & Critical Thinking Understand business KPIs, and relevant drivers and factors that can help reach business objectives. Internalize and understand the larger context of customer data elements and leverage a strong awareness of how customer and account attributes intersect. Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations. Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques. Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance. Design and Delivery of Performance Reporting and Dashboards Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality. Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Customer Insights and business partners. Refine design proposals in collaboration with various stakeholders in Personal banking. Apply thoughtful consideration to the best way to present complex materials in a consumable way. Create new analyses and/or tools that deliver customer insights that enable business users to further their objectives. Leadership and Relationship Management Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design. Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting. Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results. Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization. Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations. Risk Management Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements Cross Functional Relationships This job requires the incumbent to interact with the following groups and/or processes in BMO FG and relevant external stakeholders: Managers and Senior Managers of Line of Business including: Analytics Centre of Excellence and all associated teams within Canadian P & C Product groups Customer Marketing NA Channels Technology and Operations P&C Distribution - Sales & Service Divisions and North American Contact Centres Knowledge & Skills Knowledge BS/BA in Commerce, Finance, Statistics, Quantitative methods, Math, Computer Science, Marketing, or similar. 3+ years of applicable experience. Strong foundation in data and analysis. Ability to pull data from multiple sources and formulate comprehensive and actionable reports Strong analytic and pattern recognition to connect causal factors and form hypotheses. Skills Expert proficiency in SQL, Excel, PPT. Proficiency in SAS EG coding. Strong communication skills (verbal & written); ability to provide concise, clear reporting, actionable analysis and presentations. Ability to interact with all levels of end users and technical resources. Experience in data visualization preferred, including visualization software such as Power BI, Microsoft Reporting Services, Spotfire or Tableau. Creative problem-solving skills A can-do attitude and passion for analytics including the insight and value it can provide. Self-motivation and the capacity to work under pressure and tight deadlines. Proven ability to self-check work to ensure results are error-free Ability to plan, organize and work on multiple tasks simultaneously Technical experience working in analytical software, and business software (Excel, PowerPoint, Word) Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.