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Overview of salaries statistics of the profession "HVAC Marketing Manager in Canada"

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B2B Marketing Manager

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Brand Marketing Manager

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Campaign Marketing Manager

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Channel Marketing Manager

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Client Marketing Manager

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Commercial Marketing Manager

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Content Marketing Manager

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CRM Marketing Manager

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Customer Marketing Manager

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Digital Marketing Manager

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Direct Marketing Manager

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Display Marketing Manager

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E-Commerce Marketing Manager

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Email Marketing Manager

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Enterprise Marketing Manager

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Events Marketing Manager

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Field Marketing Manager

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FMCG Marketing Manager

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Global Corporate Marketing Manager

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Group Marketing Manager

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Internal Marketing Manager

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International Marketing Manager

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Online Marketing Manager

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Performance Marketing Manager

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Product Marketing Manager

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Regional Marketing Manager

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SEO Marketing Manager

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Social Marketing Manager

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Technical Marketing Manager

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Trade Marketing Manager

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If you require accommodation under the ACA during any step of the application process please click here.
Customer Service Reprensentative
BMO, Magog, QC
Application Deadline: 04/28/2024Address:498 rue Principale ouestDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Identifies customer needs and initiates referrals to BMO colleagues.Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes standardized tasks under supervision.Performs initial problem solving within given rules/limits & escalates when required.Broader work or accountabilities may be assigned as needed.Qualifications:No prior experience necessary; post-secondary degree or certification in related field of study is desirable.High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.Projects a professional presence.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.A focus on delivering a personal experience to customers.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic knowledge learned on the job.Verbal & written communication skills - Basic (in business environment).Organization skills - Basic (in business environment).Collaboration & team skills - Basic (in business environment).This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:2Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Service Reprensentative
BMO Financial Group, Magog, QC
Application Deadline: 05/12/2024 Address: 498 rue Principale ouest Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Identifies customer needs and initiates referrals to BMO colleagues. Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch. Welcomes customers warmly and meets their banking service and transactional needs with seamless execution. Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU). Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: No prior experience necessary; post-secondary degree or certification in related field of study is desirable. High-level knowledge of personal, commercial and partner offers, and how each can best serve customers individual needs. Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications. Highly skilled at helping people who dont find digital applications intuitive to gain confidence in how to use them and to understand their benefits. Projects a professional presence. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. A focus on delivering a personal experience to customers. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Branch Manager In Training
BMO, Mississauga, ON
Application Deadline: 04/11/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Project Coordinator - Feeders
Aecon Group Inc., Kincardine, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! About Us The Shoreline Power Group is a fully integrated Joint Venture of Aecon, United and Atkinsrealis located in Kincardine, Ontario. Shoreline Power Group is the centerpiece of the Major Component Replacement (MCR) program which replaces the main components of 6 reactors at the Bruce Power Nuclear Generating Station. The scope of work includes the removal and replacement of calandria tubes, pressure tubes, and feeders as well as construction management and trade labor. This project is part of Bruce Powers Life Extension Program, which will allow Bruce Powers CANDU units to continue to operate safely through to 2064. The Project Coordinator, reporting directly to the Area Manager, will play a key role in providing leadership in managing/supervising construction projects by assisting in the project management and coordination of schedules, manpower, customer relations, engineering, and procurement. Risk analysis: project forecasting, liaising with EPC and subcontractors are daily occurrences in these positions. The Project Coordinator directs, coordinates and exercises functional authority for planning, organization, control, integration and completion of engineering and construction requirements within the scope of a specified project. What is the Opportunity? Carries out detailed constructability reviews to develop the project schedule, manpower and procurement requirements. Plans and implements an engineering and construction program, including defining the project plan, activities, milestones, and manpower requirements. Provides status report of project milestones and adjustment to schedules. Identifies project manpower requirements and coordinates manpower with appropriate trades and subcontractors. Coordinates preparation and delivery of project deliverables, design documents, as built drawings, turnover documents, etc. Reviews company standards, customer contract requirements and related specifications to ensure project compliance. Coordinates activities relating to scheduling and resolving construction issues through the use of problem-solving techniques. Evaluates and recommends design changes, specifications and drawing releases. Interfaces with customers to provide project status reports and ensure customer needs are met. Provides status and progress reports to customer, project team, and management. Forecast and tracks change orders and scope changes. Assists and monitors safety programs and statistics as required. Writes and reviews purchase specifications and subcontract documents. Coordinates all site procurement activities including validation of material specifications, preparation of purchase requisitions, materials material tracking and ensuring traceability of materials when installed in the field. Active involvement in quality assurance with regards to understating and implementing policies and procedures. Provides estimating and project management back-up as required. Performs such other duties and responsibilities as assigned by his/her supervisor/manager. Develop and write reports, business correspondence. What You Bring to the Team: University Degree or College Diploma or related experience. Degree in Engineering considered an asset. 0-3 years experience in industrial construction experience. Advanced Skills using Microsoft Excel, Outlook, and Project Excellent analytical and organizational skills. Excellent interpersonal skills. Excellent written and oral communication skills. Important Project Information: Due to the nature of work conducted by Shoreline, mandated nuclear export controls requirements must be met for employment. Our background check process includes a full security check and clearance process as well as reference checks. The security clearance process includes a comprehensive list of previous residences, employment, education and other pertinent information. Those with a valid Bruce Power security clearance are strongly preferred. Radiological environments Work in respirator and plastics (as required) Work at heights (as required) Shift Work (as required) Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
Inside Sales Wholesaler, Retail Distribution - BMO Global Asset Management
BMO, Toronto, ON
Application Deadline: 04/21/2024Address:100 King Street WestAssociate, Internal Sales, Retail Distribution - BMO Global Asset ManagementThe Associate, Internal Sales, Retail Distribution will be responsible to promote and sell BMO Global Asset Management (BMO GAM) investment & portfolio solutions products and services within the internal distribution channels in P & BB (Personal & Business Banking). Results will be attained through the initiation and execution of sales coaching calls to Personal Bankers in their regions. Also, support and sales activities & events in partnership with the Senior Associate's sales & business development objectives.Provide internal phone sales support to Personal Bankers for the BMO Global Asset Management line of business through promotion of Mutual Funds & investment solutions.Partner with Regional Sales Managers in the implementation of sales strategies for GAM Retail investment products & services within P&BB distribution channels in the region.Engage and conduct coaching and training via phone/video sessions individually or in a group setting to increase awareness and penetration to internal partners through phone meetings, workshops, webinars, branch huddles and seminars.Be the point of contact for internal partners across assigned regions for any BMO Global Asset Management Retail investment related queries.Proactively identifying coaching and training opportunities by analyzing various metrics such as branch segmentation, penetration rates, branch needs and scorecard results.Create, build and maintain strategic working relationships with internal partners throughout the distribution channels within BMOFG.Help develop sales tools/strategies and tactics aimed primarily at BMs, PBs/PBAs and FPs to engage, and increase P&BB Retail Mutual Fund SalesConduct regular best practices sessions and presentations on selling techniques, provision of scripts and/or campaign info on behalf of P&BB Sales.Assist Regional Senior Assoicate's in territory management.Operates in multiple working relationships/partnerships/environments.Assists in direct client education of BMO GAM Investment Solutions to end investors as required through seminars & webinars or joint calls with branch advisors.Responsible for managing various incoming sales leads and assignment to appropriate partners in branches.Participate in direct client sales initiatives undertaken in partnership with the Regional Senior Associate or Marketing as required.QualificationsTrack record of consistent Personal Banker performance related to investment sales results preferred.Completion of IFIC (Mutual Funds Investments Course) or CSC (Canadian Securities Course). Canadian Practices Handbook (CPH) added benefit.University degree or College diploma required, related industry courses ideal.Minimum 3 years of financial services industry and investment product sales experienceIn-depth knowledge of BMO Funds and Mutual Funds organization and Banking Group interrelationships.Proven Sales experience and client relationship management experience required.Strong relationship skills, interpersonal, and communication skillsStrong presentation and facilitation skillsFamiliarity with retail investment products and distribution channels within the marketplaceMust be proactive, driven and motivated with a positive attitude and a desire to develop businessGrade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Manager in Training
BMO, Kamloops, BC
Application Deadline: 04/20/2024Address:1180 Columbia St W, Unit 101-FBoldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO!Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Branch Manager Trainee
BMO, Calgary, AB
Application Deadline: 04/07/2024Address:595 8th Ave SW West Tower**Please note that you can be placed in any branch within Central Calgary at the completion of your training**Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Assistant Branch Manager
BMO, Quebec, QC
Application Deadline: 04/25/2024Address:3190 boul St-CharlesGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Facilities Project Coordinator | Digital Health
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Facilities Project Coordinator, Digital Health to join our team on a full time permanent basis working out of Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary Range:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Facilities Project Coordinator, Enterprise Communications Infrastructure & Information Security performs a variety of duties to assist Capital Planning & Projects and Leasing with planning Digital Health requirements through:• managing, defining, budgeting, and scheduling the Digital Health aspect of facilities projects.• managing construction, electrical, and Digital Health infrastructure vendors.• creating standards and documentation.• acting as the primary liaison between the Capital Planning & Projects and Leasing Departments and Digital Health.• serving as a resource to directors, managers, and staff from Digital Health and Facilities Development regarding Digital Health.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Supervises staff and contractors assigned to work on projects, construction, moves, and installations under the direction of the Manager, Facilities Projects with support from Senior Planners and Project Managers within Capital Planning and Leasing.• Participates in planning, design, special topics and user group meetings to review project drawings to ensure Digital Health requirements are met.• Liaises with other Project Managers to ensure that Digital Health needs of projects are being specified and met correctly.• Plans tasks relating to Digital Health associated with projects which impact Digital Health departments and for directing assigned staff for the duration of the project.• Coordinates project tasks as required; meets with managers to review current methodologies; identifies resource requirements; identifies project milestones and deliverables; performs feasibility studies and cost/benefits analyses; conducts project planning; maintains project documentation, evaluation criteria, and authorizations.• Ensures that tasks are completed correctly and on time for completion of projects impacting Digital Health portfolios. Monitors task management systems.• Inspects and subsequently accepts or rejects work performed during projects by staff and contractors to ensure Interior Health (IH) standards and specifications are followed. Works with staff, consultants, and contractors to develop remedies, as required.• Creates estimates and budgets, monitors expenses, conducts variance analyses, and prepares relevant reports for projects impacting Digital Health portfolios.• Assists in the evaluation, selection, and when necessary, recommends termination of agreements with contractors selected to carry out relevant project work.• Acts as the primary liaison between Digital Health and Capital Planning & Projects and Leasing, and assists in maintaining relationships as required.• Assists with the development of procedural documentation for Digital Health portfolios, Field Support Services, and the Service Desk.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Graduation from a recognized degree or diploma program in Computer Science.• Five (5) years of recent, related experience.• Or an equivalent combination of education, training, and experience.Skills and Abilities• Demonstrated ability to communicate effectively both verbally and in writing, including the ability to collaborate within a team environment.• Detailed understanding of the function, process, and integration of digital technology services in a large, multi-facility environment under significant cost pressures and accelerated timelines.• Demonstrated ability to lead, plan, organize work, implement, monitor, and problem-solve.• Demonstrated ability to manage large and complex projects involving numerous partners.• Ability to work with financial estimating and budget controls.• Ability to drive a vehicle (must have a valid BC Driver’s license).• Physical ability to perform the duties of the position.
Designer
Equest, Charlottetown, PE
About UsAmsted Canada Inc., is not only a leader in the manufacture of industrial components, we are a company where you are the driver of your own career. At Amsted, we know that our employees are at the heart of our world-class business, and we value you and want you to excel with us. We spend time understanding where you want your career to go and help you get there by offering the support and resources that will allow you to grow with us. At Amsted Canada Inc., we also encourage a spirit of Innovation by allowing time and space to experiment, to think differently and to challenge the status quo. If this is the type of environment where you believe you will thrive, we encourage you to join us.Operating under the Amsted Industries umbrella since 1962, today we are meeting the growing needs of a global market with over 80 facilities across six continents. Amsted Canada Inc. has established a new business center in downtown Charlottetown, Prince Edward Island. We are elevating our global technology teams in several areas including but not limited to Engineering, Security, Development, Infrastructure, Emerging Technology, and SAP. These teams are instrumental in providing support to all Amsted Industries entities locations worldwide.We have an exciting opportunity for a Designer for Baltimore Aircoil Company, an Amsted Industries entity. For more than 80 years, Baltimore Aircoil Company has been leading the HVAC, Industrial and Refrigeration industries in developing and implementing customized cooling solutions that not only provide substantial energy savings for customers but conserve the most precious resources on the planet.Position DetailsThe Designer will be participating in the Global Engineering Group and will be responsible for delivering complex designs. These designs meet functional and manufacturability requirements while maintaining accuracy and adherence to the BAS's Global Design Standards and compliance to application regulatory requirements. The Designer reports directly to the Design Team Lead. They will work directly with the lead Engineer, Designers, Cross-functional members and/or project manager of any projects in which they participate. What we offer you:Autonomy to help drive the development of our growing office on Prince Edward Island in a role that will impact our growth and how we work across all functions at Amsted Canada Inc.Highly competitive compensation and benefits package that only begins with a strong base salary commensurate with skills and abilities, but includes annual incentive opportunities and a comprehensive benefits packageInvestment into your personal and professional development to ensure you remain at the top of your field and can reach your goalsBeing a part of team who cares about YOU - the professional and the personWhat you will do:Design complex sub-assemblies and product modules with general direction of design intent per BAC's and industry's standardsExplore the impact that proposed designs will have on other subsystems, parts and assembliesProvide support for Special Design Quotes and job support for customer orders.Support product improvement and cost-out opportunitiesParticipate with product development project teams on pilot fabrication and assembly.Provide support for Manufacturing, Marketing, Application and Sales, Field issues and Warranty Services.Estimates scope of work and efforts for given assignments.Maintain a detailed record of workRequired Skills/Abilities:Proficiency in 3D modeling software (Autodesk Inventor or equivalent)Autodesk Vault or equivalent system knowledgeProficiency in 2D engineering / technical drawing.Sheet metal design experienceHands-on prototype building and testing experienceHighly Variable and modular product designWorking understanding of product development cycle and new product introduction process is a plus HVAC / Refrigeration system working knowledgeCompensation & Benefits:Excellent base salary and targeted annual bonus structureComprehensive employee benefits package including medical, dental, life and disability insurance, salary continuation, and a health spending account.Tuition reimbursementFitness reimbursement creditHybrid Workplace Education and Experience:Bachelor's Degree in Engineering or Technical Certificate with 3-5 years of experienceCAD certificate preferred or min 3 Years (4000 hrs) of hands-on CAD experienceThis position requires travel both domestically and internationally up to 25% of the time. This position is being filled in our Charlottetown office and is not available for remote work at this time.Amsted Canada Inc. offers employees the stability of an established industry leader, along with the chance to learn, grow, advance, and make a difference. As a private company and 100% employee-owned, we are all stakeholders in this business and all have a common goal to make this company not only a profitable company, but also a place to grow our careers. We strive to be a place that people are attracted to, and we go steps beyond to make sure our employees are happy on the job - and away from it.Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
Facilities Project Coordinator | Digital Health
Interior Health Authority, Kelowna, BC
Position SummaryInterior Health is looking for an experienced Facilities Project Coordinator, Digital Health to join our team on a full time permanent basis working out of Kelowna location.What we offer:-Employee & Family Assistance Program-Employer paid training/education opportunities-Employer paid vacation-Medical Services Plan-Employer paid insurance premiums-Extended health & dental coverage-Municipal Pension Plan-Work-life balanceSalary:Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. About the job:In accordance with the established vision and values of the organization, the Facilities Project Coordinator, Enterprise Communications Infrastructure & Information Security performs a variety of duties to assist Capital Planning & Projects and Leasing with planning Digital Health requirements through:• managing, defining, budgeting, and scheduling the Digital Health aspect of facilities projects.• managing construction, electrical, and Digital Health infrastructure vendors.• creating standards and documentation.• acting as the primary liaison between the Capital Planning & Projects and Leasing Departments and Digital Health.• serving as a resource to directors, managers, and staff from Digital Health and Facilities Development regarding Digital Health.In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to the manager or supervisor immediately.Typical duties and responsibilities:• Supervises staff and contractors assigned to work on projects, construction, moves, and installations under the direction of the Manager, Facilities Projects with support from Senior Planners and Project Managers within Capital Planning and Leasing.• Participates in planning, design, special topics and user group meetings to review project drawings to ensure Digital Health requirements are met.• Liaises with other Project Managers to ensure that Digital Health needs of projects are being specified and met correctly.• Plans tasks relating to Digital Health associated with projects which impact Digital Health departments and for directing assigned staff for the duration of the project.• Coordinates project tasks as required; meets with managers to review current methodologies; identifies resource requirements; identifies project milestones and deliverables; performs feasibility studies and cost/benefits analyses; conducts project planning; maintains project documentation, evaluation criteria, and authorizations.• Ensures that tasks are completed correctly and on time for completion of projects impacting Digital Health portfolios. Monitors task management systems.• Inspects and subsequently accepts or rejects work performed during projects by staff and contractors to ensure Interior Health (IH) standards and specifications are followed. Works with staff, consultants, and contractors to develop remedies, as required.• Creates estimates and budgets, monitors expenses, conducts variance analyses, and prepares relevant reports for projects impacting Digital Health portfolios.• Assists in the evaluation, selection, and when necessary, recommends termination of agreements with contractors selected to carry out relevant project work.• Acts as the primary liaison between Digital Health and Capital Planning & Projects and Leasing, and assists in maintaining relationships as required.• Assists with the development of procedural documentation for Digital Health portfolios, Field Support Services, and the Service Desk.• Performs other related duties as assigned.QualficationsHonouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).Education, Training, and Experience• Graduation from a recognized degree or diploma program in Computer Science.• Five (5) years of recent, related experience.• Or an equivalent combination of education, training, and experience.Skills and Abilities• Demonstrated ability to communicate effectively both verbally and in writing, including the ability to collaborate within a team environment.• Detailed understanding of the function, process, and integration of digital technology services in a large, multi-facility environment under significant cost pressures and accelerated timelines.• Demonstrated ability to lead, plan, organize work, implement, monitor, and problem-solve.• Demonstrated ability to manage large and complex projects involving numerous partners.• Ability to work with financial estimating and budget controls.• Ability to drive a vehicle (must have a valid BC Driver’s license).• Physical ability to perform the duties of the position.
Branch Manager in Training
BMO, Dartmouth, NS
Application Deadline: 04/17/2024Address: 111 Ilsley St, Suite 100Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$51,800.00 - $96,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Assistant Branch Manager
BMO, London, ON
Application Deadline: 04/28/2024Address:377 Southdale Road WestThis role is a one year contractGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Provides input into area business and market plans to optimize new and existing business opportunities within the community.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.Analyzes data and information to provide insights and recommendations.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.1-3 years of banking or customer service/sales or equivalent experience.Previous supervisory or management experience - preferred.General knowledge of retail banking products and services.General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Working knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
First Nations / Inuit / Métis - Associate, Customer Service BMO Virtual Connect
BMO Financial Group, Toronto, ON
Application Deadline: 06/29/2024 Address: VIRTUAL59 - HomeRes - ON - BMO Job Family Group: Retail Banking Sales & Service We invite all experienced and aspiring First Nations / Inuit / Mtis professionals to apply to roles featured on BMOs Indigenous Careers landing page, as well as all those on BMOs Career Page. Qualified First Nations / Inuit / Mtis applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities. This is part of BMOs ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration. Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups as needed. Integrates marketing promotions and programs into customer conversations when appropriate. Probes to understand customer needs and provides advice related to personal banking and lending strategies in the best interests of the customer. Escalates complex or unresolved customer situations to managers as required. Performs any required activities to ensure customers requests are accurately processed. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner. Collaborates with internal and external stakeholders in order to deliver on business objectives. Manages all transactional outcomes of customer calls or refers to appropriate internal business groups. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions. Completes standardized tasks under supervision. Performs initial problem solving within given rules/limits & escalates when required. Broader work or accountabilities may be assigned as needed. Qualifications: High school diploma or equivalent work experience. Knowledge of personal banking products. Knowledge of competitive marketplace and trends in product offerings. Knowledge of contact centre operational processes and policies. Knowledge of call centre technology, processes and metrics. Basic knowledge learned on the job. Verbal & written communication skills - Basic (in business environment). Organization skills - Basic (in business environment). Collaboration & team skills - Basic (in business environment). Compensation and Benefits: $33,850.00 - $44,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Assistant Branch Manager
BMO Financial Group, London, ON
Application Deadline: 04/28/2024 Address: 377 Southdale Road West Job Family Group: Retail Banking Sales & Service This role is a one year contract Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Banks policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Develops and maintains a network in the community to enhance the Banks visibility and builds a strong referral source for new potential business. Supports the Banks community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. 1-3 years of banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. Working knowledge of branch operational processes and policies. Working knowledge of branch technologies, processes, and performance metrics. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. Compensation and Benefits: $42,300.00 - $78,400.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Intermediate Project Coordinator to provide support, coordinate, and track improvements in organizational structure and process change – 20295
S.i. Systems, Vancouver, BC
Our client is looking for an Intermediate Project Coordinator to provide support, coordinate, and track improvements in organizational structure and processes - 202951 year contract, possible extension (Hybrid in Langley BC)Requirements:5+ years of project coordination experience or equivalent.Intermediate MS Office skills (Word, Excel, PowerPoint, and Project)Responsibilities:Provide support, coordinate, and track improvements in organizational structure and processesCoordinate meetings, facilitate meetings, track action items, have trackers, do some reporting for management, follow up with managers, strong communication skills, applying project management mindset to some changesPlan, direct, and report on business process change or similar project activities by consistently monitoring project benefits, resources and status and creating documents such as project plans, action logs, communication plans, status reports and post implementation reviews so that the project is implemented as planned.Develop project plans and risk management plans for business process change or similar projects by identifying, analyzing, and monitoring risks for effective risk management throughout the project lifecycle.Complete project management activities including scoping, planning, managing, monitoring, and reporting on project tasks by using intermediate skills in Microsoft Office as well as project management programs to fulfill the company’s business needs.Maintain meaningful relationships with stakeholders through regular reporting and communication using excellent verbal, written, and presentation skills enabling timely progression of projects. Apply