Overview of salaries statistics of the profession "Security Compliance Administrator in Canada"

DescriptionWe are looking for a Security Compliance Analyst as a member of MIS team. This role will work to identify risk and ensure compliance with industry standards, relevant laws and regulations, industry best practices, and corporate policies. This position also assists in developing and maintaining internal security and operation framework. This team plays an integral role in our success, as the systems they manage underpin Fortinets day-to-day operations and a number of our client-facing applications. Responsibilities: •Work with operations staff to achieve compliance with SOC 2, ISO 27001, NIST, GDPR, and other security standards and regulatory frameworks. •Conduct risk assessment to information systems and business processes. •Develop IT policies and procedures, and provide improvement recommendations to current policies and procedures. •Collaborate with system administrators to ensure that appropriate controls are implemented, operating properly, in accordance with the corporate policies. •Conduct audit readiness assessments and coordinate with internal and external functions and audit resources. •Develop, collect and analyze security metrics to determine compliance and risk levels, as well as trends in systems and processes, and make recommendations on improvements and decisions based on information from the metrics. •Work closely with Corporate Information Security Team and other business units as required to understand IS related challenges and develop plans aimed at meeting those challenges. •Respond to request for information on security compliance from customers and partners. Qualifications and Experience: •Bachelor degree in Information Security/Systems, Computer/Electronic Engineering, Communications Engineering or related field, and eight (8) years of experience in information security, audit, compliance, risk management or related occupation •Experience in compliance management such as SOC 2, ISO 27001, NIST and GDPR. •Experience in design and implementation of information security policies and controls •Experience with core security technologies such as security information and event monitoring systems (SIEM), firewalls, network and host intrusion prevention and detection systems, proxies, vulnerability scanners, and anti-virus solutions •Experience with cloud security management •Demonstrated ability to understand and interpret audit, as well as security requirements •Superior interpersonal and communication skills •One or more of the following certifications preferred: ISO 27001 LA, CISSP, CCSP, CISA, and PMP #GD #LI-AV1

DescriptionWe are looking for a Security Compliance Analyst as a member of MIS team. This role will work to identify risk and ensure compliance with industry standards, relevant laws and regulations, industry best practices, and corporate policies. This position also assists in developing and maintaining internal security and operation framework. This team plays an integral role in our success, as the systems they manage underpin Fortinets day-to-day operations and a number of our client-facing applications. Responsibilities: • Work with operations staff to achieve compliance with SOC 2, ISO 27001, NIST, GDPR, and other security standards and regulatory frameworks. • Conduct risk assessment to information systems and business processes. • Develop IT policies and procedures, and provide improvement recommendations to current policies and procedures. • Collaborate with system administrators to ensure that appropriate controls are implemented, operating properly, in accordance with the corporate policies. • Conduct audit readiness assessments and coordinate with internal and external functions and audit resources. • Develop, collect and analyze security metrics to determine compliance and risk levels, as well as trends in systems and processes, and make recommendations on improvements and decisions based on information from the metrics. • Work closely with Corporate Information Security Team and other business units as required to understand IS related challenges and develop plans aimed at meeting those challenges. • Respond to request for information on security compliance from customers and partners. Qualifications and Experience: • Bachelor degree in Information Security/Systems, Computer/Electronic Engineering, Communications Engineering or related field, and eight (8) years of experience in information security, audit, compliance, risk management or related occupation • Experience in compliance management such as SOC 2, ISO 27001, NIST and GDPR. • Experience in design and implementation of information security policies and controls • Experience with core security technologies such as security information and event monitoring systems (SIEM), firewalls, network and host intrusion prevention and detection systems, proxies, vulnerability scanners, and anti-virus solutions • Experience with cloud security management • Demonstrated ability to understand and interpret audit, as well as security requirements • Superior interpersonal and communication skills • One or more of the following certifications preferred: ISO 27001 LA, CISSP, CCSP, CISA, and PMP #GD #LI-AV1

Safety Asset Protection AdvisorHeffley Creek Division - Kamloops, BCWe’re looking for a Safety Asset Protection Advisor (SAPA) to join our Heffley Creek division located in Kamloops, BC. Our Heffley Creek Division produces plywood products for customers around the world so they can build homes, businesses and communities.It's more than just safety. It’s about making sure everyone gets home safe to their families. If you’re a safety professional and want to make a difference, read on to learn more about our exciting opportunity!In this role you will leverage your effective communication and technical skills to coach and lead across all roles within the mill. You will apply your OH&S knowledge to support safety initiatives, investigations, joint health and safety committees, safety programs, emergency response and fire safety plans, and onboarding orientations. You will identify opportunities to engage our workforce and help drive the business forward by encouraging team members to live and breathe our safety programs and work procedures.Core Responsibilities:Supporting and Advising Supervisors/Superintendents in managing day-to-day Equipment Specific/Process Specific Safety RisksOnboarding new hire and conducting New Hire OrientationsTraining/Supporting/Coaching Supervisors, Superintendents and Mill Managers on Safety Leadership Responsibilities-Observations, Investigations, JOHSCs, Safety Program ElementsAdvising on the development, management, and administration of Divisional Safety Program Elements, Emergency Response Plan, Fire Safety PlanSupporting the monthly JOHSC co-chairs in administration of dutiesLiaise with WorksafeBC, Technical Safety BC, Canadian RTC (Railway), and AON on Site Regulatory Compliance issuesParticipate/Lead promotional Health and Safety campaigns at divisionWeekly Safety Metrics Reporting to MM, and to Sector Safety SpecialistsConducting Risk AssessmentsPerforming interdivisional Safety audits within SectorRepresenting Division at Sector Wide Safety Team in developing broad scope Safety ProgramsTraining DevelopmentAssisting with co-ordination of TrainingFacilitate COR auditsAssist Supervisors and Superintendents during incident investigationsFacilitate and develop site specific safe work proceduresSite administrator of safety reporting program (CorePoint)Document control of divisional safety programCoordinate annual hearing tests and hygiene monitoringWork with management and site first aid attendants on first procedures and practicesQualifications:Education, Training, and ExperienceAn OHS Certificate or Diploma3-5 years in a similar roleOr an equivalent combination of education, training, and experienceExperience working in a Manufacturing environment is a strong assetExperience working in Forestry is a strong assetSkills and AbilitiesWorking knowledge of BC Occupational Health and Safety Regulation and the Workers Compensation ActAbility to facilitate presentations in group settingsAbility to apply Health and Safety Management System concepts approachExcellent communication skills, both written and verbalTeam player and ability to work with and through others at all levels of the organizationExcellent active listeningProblem-solving and root cause identificationStrong analytic and decision-makingAbility to influence others and move toward a common vision or goalPhysical ability to perform the duties of the positionIntermediate knowledge with Microsoft Word, Excel and Power PointWe value diversity at Tolko and respect that experience and knowledge come in many forms. Even if you don't think you check every box, please apply. We would love to hear your story and have you grow with us.So, what’s in it for you?You’ll take on an exciting new challenge with supportive team members.You will earn a competitive salary.You will be eligible to participate in Tolko’s bonus program.Competitive benefits and retirement plans come standard, so you don’t have to choose between your bottom line and your wellbeing or your future.You may be eligible for relocation support including community connections so you can live (and play) where you work.Continued development through on the job and classroom training and reimbursement of tuition and membership fees.A positive, innovative, and inclusive work environment.If you want to work in a sustainable, future focused industry, there is no better place than Tolko. Our family has been producing innovative forest products for over 65 years. Our focus remains on sustainably managing our forests and our business for upcoming generations.We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers.Want to know what it’s like to work for Tolko? Hear what our employees have to say!About KamloopsKamloops is in south-central British Columbia and home to 98,000 residents. Residents have been drawn to the area for its safe and quiet neighborhoods, highly rated schools and thriving economic landscape. Bordered by the North Thompson River to the west and Sun Peaks to the east, the city is known for its outdoor life featuring fishing, mountain biking, golf, skiing, and skating. The city offers all amenities and is known as the tournament capital of Canada with over 100 tournaments hosted within the community each year. We honour that the city of Kamloops is the home of the Tk’emlúps te Secwépemc, ‘people of the confluence’, and is part of the Secwépemc traditional territory. Follow us onLinkedIn,Facebook, andTwitterto stay up to date on Tolko news and job postings.To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board athttps://recruiting.ultipro.caor you are accessing Tolko job opportunities through our website atwww.tolko.com/careers.

The Opportunity: The FSQA Administrative Associate role at the Heritage facility will be responsible for ensuring our documentation system is effectively meeting CFIA, BRC and Maple Leaf requirements. This will support our food safety and quality systems. Any MLF team member interested in being considered for this role are encouraged to apply online by November 28. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Perform daily intake of documentation from throughout the plant based on established processes to ensure products meet the quality standards and food safety requirements of Maple Leaf Foods and its' consumers/customers. Verify documentation for completeness and accuracy. File documents in an organized manner. Gathering documents for CFIA review or audit preparation. Track and trend compliance to food safety and quality procedures. Identification, entry and closure of non-conformances in SAP Report compliance and deviations to documentation procedures. Participate in product sensory evaluations. Participate in projects and meetings with the goal of improving food safety and food quality. Assist in the implementation of changes that advance FSQA systems. Provide support, training, and coaching to employees and production management to maintain and improve their food safety and quality practices and procedures. Shall demonstrate full commitment to the implementation of the requirements of the Global Standard for Food Safety and to processes which facilitate continual improvement of food safety and quality management. Guide and support all employees in the Maple Leaf Values What You’ll Bring: Previous administrative experience required Experience in the food manufacturing industry is an asset Exceptionally detail oriented and a willingness to learn and teach others, be self-directed and motivated Strong organizational skills and the ability to take initiative, problem solve and multi-task Strong Microsoft Office skills Strong oral and written communication skills Volume & Complexity of Work - A fast paced work environment with multiple, tight and changing priorities Travel Requirements - Minimal Physical Requirements - Low What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Department Overview Building a World-Class, Diverse and Inclusive Technology Team at TDWe can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway. TD Regulatory, Audit & Compliance Assurance is home to a team of highly valued professionals who provide support for all P&T related Regulatory and support interactions which includes business, 2nd, or 3rd LOD led exams. They provide support for all P&T related Regulatory and support interactions which includes business, 2nd, or 3rd LOD led exams. Provides oversight and governance over remediation, site visits, supervisory and inquiry activities to meet commitments to Regulators. Also, responsible for Merger & Acquisition integration into Assurance functions. There's room to grow in all of it. Job Details About This Role We are looking for someone to join our Platforms & Technology Regulatory, Audit & Compliance Assurance organization as Regulatory Exam Lead. The successful candidate will Manage global regulatory examinations, on-going supervisions, request for information, formal meeting for all of Technology by conducting the following activities: •Facilitation of Technology Regulatory Responses: •Act as primary intake and facilitator for Technology related Regulatory activities and requests •Coordination with key stakeholders and SMES to collect artifacts and evidence to respond to request items •Review of artifacts and evidence for executive approval, content and redaction prior to submission to the regulators •Assurance of timely submission of artifacts and reporting to the regulators •Organize and file digital artifacts and evidence •Facilitation of Formal Meetings: •Act as primary coordinator and facilitator for Technology related Regulatory sessions •Facilitate the preparation of agendas, speaking notes and presentation decks by coordinating with TCOs and SMEs •Facilitation of preparatory meetings with key stakeholders to review agendas, speaking notes and presentation deck •Facilitation and hosting of Formal Meetings with Regulators •Facilitation of executive and stakeholder debrief meetings and follow up items •Management Reporting: •Communicate and provide status reporting of the above activities to management and stakeholders •Liaise with other regulatory relations stakeholders outside of Technology •Work with Enterprise Technology Regulatory Management to improve the regulatory program management process to ensure regulatory activities met commitments, are performed efficiently and delivered timely with quality results •Promote and foster a cohesive team and positive work environment that encourages innovation, creativity and collaboration •Build and maintain positive working relationships by effectively communicating and regularly sharing information, issues/points of interest, learnings and knowledge with the team, internal and external business partners •Support management and other team members in the achievement of individual, divisional and team goals Job Requirements What can you bring to TD? Share your credentials and your relevant experience and knowledge. It helps if you have: •Undergraduate Degree or Technical Certificate. (Graduate Degree preferred). •7+ years relevant work experience in technology •CRISC certification or equivalent experience •CISA certification or equivalent experience •CISSP certification or equivalent experience a plus •University degree or relevant field / equivalent experience •Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations •Ability to work in a high paced, multifaceted environment with minimal supervision •Ability to work independently and often autonomously in the management of projects, teams and operational disciplines and apply strategic thinking throughout the execution of work plans •Diverse, innovative thinking with respect to reusability of architecture and processes •Sound management techniques, experience in problem resolution and development of strategies for operational improvement •Drive to boost your knowledge and expertise by staying abreast of industry and business trends •Willingness to work closely and effectively with clients, stay connected to business needs and direction Additional Information Additional Information Join in on what others in TD Technology Solutions are doing: •Inspire a positve work environment and help champion quality, innovation, teamwork and service to the business. •Learn voraciously, stretch your thinking, share your knowledge and educate others. •Communicate and collaborate with both technical and non-technical professionals. •Cultivate winning relationships by building trust with business and technology partners. •Share our commitment to productivity, effectiveness and operational efficiency. •Embrace change and witness amazing things happen - from the inside. •Make your mark. Join a dynamic team. Explore new ideas. This is your opportunity to impact the future of banking technology in areas and ways you've never imagined (at a bank)! Visit techjobs.td.com to learn more. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Job SummaryJob DescriptionWhat is the Opportunity?With C$400 billion in assets under administration, RBC Dominion Securities is Canadians leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.The Associate BranchDirector works in concert with the Branch Director to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firms corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.What will you do?Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.Engages in high performance coaching with each IA.Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.Consistently seeks opportunities to engage employees in improving the working environment within the branch.Develops actionable feedback for IAs and support staff, whether it is positive or corrective. Is willing to make tough decisions.Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesnt stop at the first or easy answer.Superior written and oral communication skills.What do you need to do to be successful?Must Have:CSC and CPH, and ability to complete BM license within 3 monthsRetail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experiencePost secondary Education (College or University)Proven experience in leading a team, coaching and developing and motivating others.Demonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.Ability to engage a diverse team that includes branch staff, middle office and internal and external partnersExperience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.Decisive and Results DrivenNice to HaveRBC Dominion Securities experienceWM Operations and Financial Industry backgroundWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactJob SkillsAdditional Job DetailsAddress:432 GREAT NORTHERN RD:SAULT STE. MARIECity:SAULT STE. MARIECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-01-30Application Deadline:2024-02-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryAssists the branch manager in overseeing daily activities including management, customer service and staff training to ensure effective banking practices. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.Job DescriptionWhat is the Opportunity?With C$400 billion in assets under administration, RBC Dominion Securities is Canadians leading in wealth management firm. While investment management is the core offering, our 1,800 investment professionals also provide a full scope of wealth planning services, to help our clients preserve, grow and transfer their wealth to succeeding generations.The Associate BranchDirector works in concert with Branch Director to oversee all aspects of the branch. Responsibilities include overall branch profitability while meeting strategic targets through: sales management, human resource management, operations control and supervision of compliance. Provide leadership and support to Investment Advisors and support staff in hiring, training and motivating. Assesses performance, provides appropriate developmental opportunities, coaching and feedback as required. Promotes the firms corporate image by developing and maintaining business relationships throughout RBC Financial Group and within their respective communities.What will you do?Clearly demonstrates effective management and supervision of all compliance issues and responsibilities on a daily basis.Provides effective and consistent communication via weekly sales meetings, sales support meetings and team meetings.Engages in high performance coaching with each IA.Provides ongoing coaching to Branch Administrator to ensure their duties are understood and accomplished with a high degree of success; also provides ongoing opportunities for mentoring and development.Clearly demonstrates behaviours which motivate all employees for greatest results including, personal development, recognition and promotion.Consistently seeks opportunities to engage employees in improving the working environment within the branch.Develops actionable feedback for IAs and support staff, whether it is positive or corrective. Is willing to make tough decisions.Solves difficult problems effectively. Deals with the root cause, looks beyond the obvious and doesnt stop at the first or easy answer.Superior written and oral communication skills.What do you need to do to be successful?Must Have:Post-Secondary Education (College or University)Retail Brokerage Experience with minimum of 2 years Investment Advisor experience or similar experienceDemonstrated experience in dealing with ambiguity and managing multiple operations and servicing activities in a fast paced environment.Ability to engage a diverse team that includes branch staff, middle office and internal and external partnersExperience in managing multiple priorities and in dealing with challenging and sometimes complex situations to drive success.Proven experience in leading a team, coaching and developing and motivating others.Decisive and Results DrivenCSC, CPH, BM license preferred.Nice to HaveRBC Dominion Securities experienceWM Operations and Financial Industry backgroundWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workJob SkillsAdditional Job DetailsAddress:REGINA MAIN BRANCH, 2010 11 AVE:REGINACity:REGINACountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:CommissionPosted Date:2023-10-23Application Deadline:2024-05-31Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job Type:Permanent Reference code:125925 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?As the Regional Manager of the IDPS Technology Team, you will lead a team responsible for maintaining and enhancing the organization's intrusion prevention and network detection and response capabilities. You will oversee the deployment, configuration, and ongoing management of IDPS technologies to ensure the security and integrity of the company's network infrastructure. This role requires a strong technical background in cybersecurity, excellent leadership skills, and the ability to collaborate with cross-functional teams. Role Specific Responsibilities Manage the America-based IDPS Team, including hiring, training, and performance evaluation of team members. Develop and implement strategies for the effective deployment and maintenance of IPS and Stealthwatch technologies. Collaborate with other IT teams and stakeholders to identify security requirements and ensure alignment with business objectives. Lead the configuration, and implementation of IPS and NDR systems, including policy development and rule creation. Monitor network traffic and security events using relevant tools, analyze logs and alerts, and respond to potential security incidents. Conduct regular assessments and audits of IPS and NDR systems to ensure they are up to date and operating effectively. Stay informed about emerging threats, vulnerabilities, and industry best practices related to IPS and NDR technologies. Provide guidance and support to the team in troubleshooting and resolving technical issues related to IPS and NDR systems. Develop and deliver training programs to educate employees on security best practices and the use of IPS and NDR tools. Prepare reports and presentations for management, highlighting the effectiveness of IPS and NDR technologies and recommending improvements or enhancements as needed Coordinate with enterprise-wide teams for the IDPS solution life cycle. This may include replacements upgrades, enhancements, and new technology deployments. Ability be part of a rotating on-call 24x7x365 schedule About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following experience? Education Bachelor's University Degree and/or Undergraduate Diploma in Information Security, Information Technology, Computer Science, Engineering, Mathematics, or equivalent experience Years of Experience Required Skills Solid experience in managing and leading a team of cybersecurity professionals. In-depth knowledge of IPS and NDR technologies, including hands-on experience with deployment and administration. Strong understanding of network security principles, protocols, and best practices. Familiarity with various network infrastructure components, such as firewalls, routers, and switches. Proficiency in analyzing network traffic and security logs to identify potential threats or suspicious activities. Possess industry-recognized security certifications (e.g., Cisco Certified Security Professional, CCNA-S, Check Point Certified Security Administrator, Palo Alto Networks Certified Network Security Engineer.) Knowledge of GDPR regulatory compliance framework and their implications on network security. Experience with the following products is strongly preferred: Industry certifications such as CISSP (Certified Information Systems Security Professional) or CISM (Certified Information Security Manager) are highly desirable. Good understanding of networks at a NetFlow, packet level, and analysis methodologies. Knowledge of next-gen firewall technologies Knowledge of the Checkpoint, Palo Alto, ThreatConnect, and/or Tufin platforms Familiarity with Splunk (SIEM) management tool Understanding of IPv6 technology, network and application implementations Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Compliance, Network Security, Information Security, Service Manager, Developer, Legal, Security, Technology, Customer Service

Our client is looking for Sr. Oracle Application Administrator to manage and maintain the Globalscape Secure File Transfer Platform.Overview:You will be responsible for managing and maintaining the Globalscape Secure File Transfer platform to ensure the secure exchange of data both internally and externally. This position may also include administering other tools and utilities which work with Oracle.Must Have's:5+ years as an Application AdministratorExperience with Globalscape Secure File Transfer platformKnowledge of file transfer protocols (FTP, SFTP, HTTPS)Experience with encryption technologies (PGP, SSL, TLS)Understanding of networking protocols (TCP/IP, DNS, DHCP)Experience with Microsoft Windows Server and Active DirectoryOracle EBS technical experience in integration/development with Oracle SaaS applications i.e. HCM & Procurement will be preferable. Experience working with complex enterprise applications, preferably in an ERP environment such as Oracle e-Business Suite 12.1/12.2.Nice to Have's:Experience working with one or more of the following application technologies, tools and frameworks: APEX, OAF, Oracle Workflow, OIC (Oracle Integration Cloud), and Oracle HDL (HCM Data Loader)Bachelor's degree in computer science or related fieldResponsibilities:GlobalscapeManage and maintain the Globalscape Secure File Transfer platform.Design, implement, and support file transfer and encryption systems.Work with stakeholders to develop and implement data exchange policies and procedures.Monitor and troubleshoot file transfer and encryption systems.Perform software updates and patches following our release management process.Collaborate with other IT staff to ensure system integration and compatibility.Ensure compliance with industry standards and regulations, including SOX.Oracle Integration CloudManage the day-to-day operations of Oracle Integration Cloud.Monitor integrations for performance, errors, and availability.Perform troubleshooting and resolve issues that arise.Manage security settings and access controls for integrations. Apply

Job Type:Permanent Work Model:Hybrid Reference code:125952 Primary Location:Toronto, ON All Available Locations:Burlington, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON; Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. As a project manager, you will lead and manage projects on multiple leaves, deliver on actives that will propel your career forward!What will your typical day look like? This role will work within a small, dedicated team to deliver solutions while ensuring our instance stays aligned to our internal best practices. The main focus of delivery will center around our Audit practice and ensuring we deliver solid solutions that underpin the overall compliance strategy of Audit within our firm. In this interesting and diverse role, you will: Be able to work with many other ServiceNow professionals across the globe to provide input on setting standards and path forward to collectively deliver solutions internally within Deloitte. Manage the QAP release strategy. Manage the quality of backlog and be accountable to it. Drive ServiceNow upgrade planning and execution. Understand system limitations and collaborate with the architects to produce alternate solutions. About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you Required: Minimum 3+ years of experience in ServiceNow. Minimum 1+ years of experience in supervisory or people management functions. Expert knowledge of enterprise grade Service Management platforms and their application to complex hybrid cloud and on premise solutions Good understanding of IT Security standards, policies, procedures. Preferred: Prior experience in professional services environment or similar Demonstrated ability in solution or enterprise architecture ServiceNow Certified System Administrator or ServiceNow CIS is an asset. CISA certification is desirable but not necessary. Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Information Technology, IT Architecture, Developer, Equity, IT Manager, Technology, Finance

Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure professions.I'm currently looking for a System, Network and Security Administrator for my client in the east end of Montreal. This is a permanent position, in hybrid mode.The role of IT Systems Administrator is crucial to the smooth running and evolution of our technological infrastructure. This position requires in-depth technical expertise, strategic vision and the ability to manage infrastructure projects. The successful candidate will play an important role in optimizing our IT systems, ensuring data security and supporting technological innovation within the company. Your day-to-day responsibilities: - Design, implement and supervise advanced technological solutions to improve the performance, reliability and efficiency of the existing IT infrastructure. - Develop and maintain a robust security framework to protect the company against IT risks, ensuring infrastructure compliance. - Automate routine tasks to improve the efficiency of IT operations and reduce the risk of human error, while optimizing system resources for maximum performance. - Proactively identify and resolve problems before they affect business operations. - Serve as a technical reference for the IT team, sharing knowledge, guiding and training team members on best practices and new technologies. - Establish a diagnosis based on incidents experienced by users. - Provide user support and manage IT requests. - Perform all other related tasks. Qualifications: - Degree in computer science, software engineering, or related field. - 5 to 10 years' experience in a systems administration role, with significant experience in this role. - Expertise in operating systems (Windows Server), virtualization (VMware), cloud computing (Azure), networking, IT security, and automation. - Bilingual French and English (spoken and written) - Available for remote support 24-7 (in rotation 1 week out of 3); - Be able to travel occasionally to our warehouses in Montreal and Boucherville; Professional certifications (e.g. CCNA, CISSP, Microsoft Certified: Azure Administrator Associate).- Strong analytical and problem-solving skills; - Excellent customer service; - Ability to work under pressure; - Excellent communication skills; - Project management ; - Priority management ; - Teamwork. - Benefits - Competitive salary with 24/7 remote support bonus; - Annual vacation ; - Sick and mobile days; - Group insurance ; - RRSP / DPSP with equal employer contribution up to 5% of your annual salary; - Telecommuting policy (hybrid mode); - Dynamic work environment; - Ongoing training; - Possibility of advancement within the company; - Discounts on bulk purchases - Corporate discount ; - EcoLeader Level 2 certified family business; - Attractive referral program;

Job Type:Permanent Work Model:Hybrid Reference code:125987 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Vancouver, BC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like?The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs. Including: Perform Control assessments complete the remote/virtual onsite assessments with various subject matter experts. Manage the completion of various assessment programs to support the identification of control enhancements in end-to-end processes, recommend remediation actions, and share insights and best practices with Deloitte Technology, Member Firms' and Global Lines of Business' Technology as a proactive measure to reduce the likelihood and impact of future risk events • Track first line of defense (1LoD) remediation progress and/or communicate recommendations for corrective action in the development of first line of defense (1LoD) remediation plans. About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Enough about us, let's talk about youDo you possess the following?: ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator Atleast 2 years' experience within an IT risk related role. Good working knowledge of IT Service Management lifecycle and IT controls Experience with managing Business Continuity Management requirements would be an advantage. A good understanding of IT frameworks including ITIL and COBIT frameworks. Knowledge of IT security standards including ISO27001 would be an advantage Ability to work independently and proactively essential. Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Ability to coordinate across teams in a large matrix-organization environment Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Risk Management, Developer, Information Technology, IT Manager, Testing, Finance, Technology

Senior Specialist, Corporate Security Location: Kamloops, BC, CA Job Function: Compliance Investigation and Legal BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Location: 74 Seymour Street W, Kamloops This is a 12 Months , Full Time opportunity Expected Salary Range: $82,108.00 - $102,635.00 - $128,294.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Senior Specialist, Corporate Security is a subject matter expert and is responsible for conducting ongoing risk/threat assessments of our facilities, overseeing the physical security operations for both BCLC offices, providing security consultation services in relation to BCLC products and initiatives and managing projects within Corporate Security. This role ensures the BCLC business operates in a solid foundation of security, integrity and efficiency, with a strong commitment to player focused social responsibility and an awareness of public perception. Key Accountabilities: Conducts ongoing threat and risk assessments, building facility and site inspections to monitor compliance, identify risks and vulnerabiltiies, and develop required security policies. Provides reports and information collected from the completion of threat and risk assessments to departmental management to ensure the ongoing development of new policies and procedures on physical security and employee protection, which are integrated into the implementation of new security measures and in line with corporate and departmental priorities and direction. Provides advice and recommendations concerning security requirements on the safeguarding of employees and assets. Advises senior management on issues of security. Researches solutions to physical security and employee protection problems, including the application of new technology and implications of new threats. Provides oversight and direction of contract security service personnel, including development of post orders, standard operating procedures for guards, administration of billing issues, and vendor performance management concerns. Coordinates internal CCTV and access control programs, including coordination of maintenance and troubleshooting issues with vendor technicians. Coordinates and implements a corporate security training and awareness program. Plans, coordinates, develops and may deliver training sessions for managers and employees. Coordinates and plans the delivery of security for company special events. Plans, directs, and evaluates the daily operations of Security Services for BCLC offices. Manages the third party security contract to ensure the responsibilities are carried out in a manner consistent with BCLC principles and are compliant with the values of the organization. Acts as the overall lead/project manager and administrator for Corporate Security projects as assigned.. Administers BCLC's Workplace Violence Prevention Program, conducts regular violence risk assessments and provides consultative advice and direction on violence prevention, including development of personal safety plans for employees facing threats related to domestic/ intimate partner violence. Assists in the development and on-going review of the Casino Surveillance Officer (CSO) and Gaming Security Officer (GSO) Training programs, in partnership with the Justice Institute of British Columbia. Assists in the assessment and determination on requests for Casino/ Community Gaming Centre/ Bingo policy changes, variances, and approvals as they relate to Security and Surveillance functions. Provides support and consultative advice and solutions from the perspective of Corporate Security & Compliance with respect to various projects and initiatives for all BCLC business lines and products. Minimum Required Qualifications: Education and Experience A degree or diploma in risk management, business, criminology; 4 to 6 years recent experience in field investigations, corporate security, risk management or compliance; Project management experience and experience with risk/threat assessment methods and procedures is required; An equivalent combination of education and/or experience may be considered. Technical Requirements Strong problem-solving ability and track record of innovative solutions; Ability to devise and implement continuous improvement initiatives to deliver quality and performance improvement benefits to established and new services; Proficiency with MS Office, requires strong Excel skills; Excellent oral and written communication skills, including developing communication/change management strategies; Able to work effectively in a fast-paced environment, adapt well to changing priorities to meet deadlines and work on various initiatives concurrently; Critical thinking skills needed to investigate and resolve issues; Strong sense of urgency with the ability to multi-task, take initiative and follow-through; Ability to manage and execute through influence, make sound decisions, and exhibit initiative and intuitive thinking. What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada

Our valued professional services client is looking for a Senior Network Security Engineer to support policy changes and the development of training materials for Palo Alto Firewalls!Initial 8-month contract with strong probability of extension. 100% remote contract (in Central Timezone). 8 hours per day, Monday to Friday. ResponsibilitiesDesign, configure, and deploy Palo Alto Networks firewall solutions to meet the organization's security requirements. Develop comprehensive firewall policies and rulesets based on best practices and security standards.Manage and maintain Palo Alto Networks firewalls and Panorama infrastructure, including upgrades, patches, and performance tuning.Support the integration of Palo Alto infrastructure with Splunk SIEMCollaborate with the incident response team to develop and refine incident response procedures.Conduct periodic reviews and audits of firewall configurations to ensure compliance and adherence to security policies.Provide technical support and assistance to other IT teams and stakeholders regarding Palo Alto Networks firewall-related issues.Serve as a subject matter expert in firewall technologies and best practices.Maintain accurate documentation of firewall configurations, policies, and procedures.Generate regular reports on firewall performance, security incidents, and compliance status for management and regulatory purposes.Partake in projects and collaborate with cross-functional teams, including network engineering, system administration, and cybersecurity, to integrate Palo Alto Networks firewall solutions seamlessly into the organization's infrastructure. Must-Have Skills5+ years of experience as a Network/Security Engineer in designing, implementing, and managing Palo Alto Networks (PAN) firewall solutions in enterprise environments.Knowledge of Palo Alto Wildfire configuration and management.Proficiency in configuring and troubleshooting Palo Alto Networks firewalls, Panorama management platform, and related security technologies.Demonstrated experience working with Algosec Firewall Management Solid knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, etc.) and network architecture principles.Experience with scripting and automation tools (e.g., Python, PowerShell) for firewall administration and management.Nice-to-Have Skills:Relevant Palo Alto Networks certifications such as PCNSA (Palo Alto Networks Certified Network Security Administrator) and PCNSE (Palo Alto Networks Certified Network Security Engineer) Demonstrated understanding of Splunk Search Processing Language (SPL) Apply

Position Summary Reporting into the Global Manager Identity Access Operations, as the SailPoint IIQ Operations Lead, you will be responsible for overseeing the day-to-day operations and maintenance of our SailPoint IdentityIQ (IIQ) platform. You will work closely with cross functional teams to ensure the efficient and secure operation of the IIQ platform, supporting our organization's identity and access management (IAM) strategy and vision. The SailPoint IIQ Operations Lead Analyst is expected to conduct the following activities: Lead a team of IIQ administrators, providing guidance and support to ensure the effective operation of the platform. Manage and maintain the SailPoint IIQ platform, including configuration, troubleshooting, and performance tuning. Partner with the Sailpoint IIQ Development team on enhancements and operational handover activities. Collaborate with cross functional teams to implement and maintain IAM policies and procedures. Monitor the IIQ platform for security vulnerabilities and compliance issues, taking corrective action as needed. Monitor and analyze performance, identifying areas for improvement and implementing necessary enhancements. Work with vendors and internal stakeholders to resolve technical issues and implement new features and enhancements. Develop and maintain documentation for the IIQ platform, including standard operating procedures and configuration guides. Function as a subject matter expert, providing guidance and training sessions. Troubleshoot and resolve complex issues related to joiner/mover/leaver processes, user access and permissions, and authentication with the IGA system, Leverage scripting (e.g., Powershell, Python) for automation and customization of IAM processes and tasks. Leverage your strong knowledge of Active directory to manage user accounts, groups, and permissions. Requirements: Required Bachelor's degree in computer science, information technology, or a related field Equivalent experience, in lieu of degree, is acceptable. 3+ years of experience in an IT operations Lead Role, with a focus on Identity and Access management. 2+ years of hands-on experience with SailPoint IdentityIQ, including administration and configuration. Ability to perform as a hands-on technical lead performing IGA functions and maintaining systems. Experience with ServiceNow, managing and meeting defined SLAs. Participate in on-call rotation to provide SME support outside of business hours, as needed. Experience with documentation of IGA policies and procedures Good understanding of LDAP, Active Directory, Azure AD/EntraID, SSO, MFA and PAM Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Good understanding of software development lifecycle and standard industry practices relating to requirements gathering, design, development, testing, deployment, and post-deployment activities Strong analytical and critical thinking skills Ability to effectively prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Languages required: English. Strong Experience with scripting languages (e.g., PowerShell, Python) for automation and customization. Preferred Experience with Oracle Fusion ERP systems. Delinea PAM Solution, Service Now, Power BI SailPoint certification WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity: The incumbent will coordinate the on-going development and enhancement of the facilities Occupational Health & Safety Program. This involves over seeing all technical support, training, implementation and maintenance of the program to and for all employees and visitors at the Plant. This incumbent will also carry certain Environmental responsibilities as well as having responsibility for the Security of the Plant. Any MLF team member interested in being considered for this role are encouraged to apply online by March 29. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life: Develop, lead and coach employees through effective training and communication Ensures plant compliance with Corporate policies and legislative requirements, Ensures roles and responsibilities are clearly defined, understood, and acted upon by Departmental Managers, Supervisors, Joint Health & Safety Committee members, and all employees, Develops, implements, and monitors the Safety Program Seeks continuous improvement to safety programs by ensuring monthly departmental safety inspections, hazard analysis, periodic and annual audits are complete Provides a highly visible presence in the plant by the safety team and ensures that safety and compliance issues are addressed Ensures timely reporting and follow-up on critical injuries and Ministry orders to Workplace Health & Safety officials, MLF, and the like, Provides leadership by instilling safety goals, objectives, and measurements; fosters good staff relationships in order to gain commitment from all employees, Over see health and safety orientation Over see committees and plant audits, accident investigations, and safety promotion plans, Ensure proper training to hourly and salaried employees including but not limited to WHMIS, Accident Investigation, Lockout Procedures, First Aid, Forklift Certification, etc., Ensure all documentation to the Administrator (PBAS) for S.T.D. claims and to the WCB for case management and/or adjudication of claims and appeals for work-related accidents and injuries, Contracts with outside suppliers for PPE, audiometric assessments, noise level testing, ergonomic improvements, Remains in contact and available for calls on a 24-hour basis by cell phone. Prepares business plans and objectives for Occupational Health & Safety, Environment and Security in conjunction with the other senior site team members. Develops Environmental processes and reports to comply with company and legislative requirements such as annual NPRI and other ad hoc government reporting, ongoing HWIN payments and registrations, Certificates of Air (C of A) updates and applications and Environmental risk assessments. Handles communication of policies and sets up contracts with local security agency. Communicate the implementation for new or changes to Standard Operating Procedures, Good Manufacturing Practices and HACCP to ensure consistent product quality and progressive food safety program. What You’ll Bring: Post secondary education directly related to occupational health and safety A minimum of 5 years’ related experience in a manufacturing or process industry, Possess or be in the process of obtaining the CRSP designation Knowledge of the Health and Safety Act and WCB Policy, Environmental regulations Demonstrated leadership and communication skills, both written and oral, Strong PC skills and experience with Microsoft Office software applications, willing to relocate for promotional opportunities and career development Will consider combination of equivalent experience, skills and education What We Offer at Maple Leaf Foods: Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America. An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best. Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career. Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs. Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice. About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together. We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth. We are carbon neutral. We are one of the only food companies in Canada to set science-based targets. We aim to reduce our environmental footprint by 50% by 2025. We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment. Doing What’s Right Shared Value High Performance Diverse and Inclusive Teams Disciplined Decision Making Our Accountability Intense Curiosity Transparency and Humility We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position. Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]. Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

Under minimal direction, is responsible for providing support to technical staff and perform Administrative duties as assigned by the customer and the Site Manager.ResponsibilitiesDispatches personnel or technicians to problems that occur on the conveyor line and create work orders for the repairs that are to be made.Work according to Company regulations and procedures, and instruction from Management.May provide telephone reception for the Maintenance site.Exercises initiative and judgment to see that issues requiring attention are referred to delegated authority or handled in a manner designed to minimize the effect to the conveyor line outages.Create, modify, and update databases / spreadsheets associated with the administration of the Maintenance Site, and maintains filing and reports relating to the conveyor line operation.Runs applicable reports for the customer when requested and/or scheduled.Maintains operational communication with the customer when needed.Documents the daily functions, outages and statistics of the conveyor system.Maintains accurate flight table with the assistance of the customer. Make any corrections on a temporary and/or permanent basis.Assists in clearing Jams from the baggage handling system.Establish and maintain a positive working relationship with co-workers, supervisors and the customer.May maintain parts inventory and be responsible for data entry in CMMS.Completes all safety training as assigned by the Company.Compliance with all ELS safety programs, policies and procedures.Perform additional duties/assignments that may be required by management from time to time.QualificationsHigh School Graduate or General Education Degree (GED)Ability to work a non-traditional schedule including weekends and holidays.PREFERRED QUALIFICATIONS:Previous experience in an Airport environment.Ability to communicate clearly and effectively with the customer, TSA and Air line representatives.Good knowledge of Industrial safety.Ability to type a minimum of 30 WPMAbility to speak clearly over a two-way radio systemExcellent customer service, interpersonal and organizational skills.Good computer skills (CMMS, MS Office, Baggage System User Interface)Previous experience with warehousing and inventoryKnowledge of baggage handling systemsAbility to pass a basic mechanical/electrical aptitude test. Previous experience with Computerized maintenance Management Systems (CMMS)Basic accounting and budgeting skills.Computer Skills: Basic computer knowledge, Microsoft Office Suite (Word, Excel,). Ability to log in, retrieve and answer emails, and take training.Other Requirements:Must be able to read, write, speak and understand English.Must be able obtain and maintain an Airport Security badgeMust have and maintain a valid driver’s license and be insurable under the Company’s insurance policyMust be able to comply with the ELS Drug and Alcohol policy.

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / RequirementsPosition: Security Team Lead Site: HeadwatersCity: Orangeville, ONStatus: Full-TimeHours: Monday to Friday (0700-1500hrs)Pay Rate: $28.27/hr Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.Job Description: In this key role, you will oversee a state-of-the-art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Will report directly into the Dispatch Team Lead.Essential Job Functions:•Provides leadership, direction, and ongoing coaching and training.•Ensures all standing orders and scheduled daily activities are carried out as required for each shift.•Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.•Plans and implements shift work schedules.•Ensures all Security Guards have received the mandatory training.•Motivates staff and issues commendations.•Disciplines staff when necessary and ensures proper documentation is passed onto head office.•Attendance Management•Performs security audits.•Documents and investigates security incidents and complaints.•Communicates any concerns/issues with Client Service ManagerRequirements:•At least one year security experience in a team lead role preferred•Post-Secondary education in a law enforcement/security program from a recognized college preferred•Working knowledge of the Trespass to Property Act and Mental Health Act•Superior written and verbal communication skills•Demonstrated punctuality and reliability, tact, and diplomacy.•International Association of Healthcare Security Services (IAHSS) certificate would be an asset•Valid Ontario Security License•Immunization Record including MMR. Varicella, and 2 TB tests•First Aid & CPR Level C•Vaccination StatusHighlights:•Extensive Paid Industry Training•Employer Paid Benefits•Opportunities for Growth & AdvancementAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Client Service Manager This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift. Number of Openings for this position: 1

About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. About the Role The Senior IT Customer Services Analyst’s role is to ensure that the performance obligations of in-house computing systems are met and are in line with the standards set by Magna Global IT. This includes gathering and analyzing data in support of systems management, maintenance, and performance. The Senior IT Analyst is also responsible for being the primary IT escalation point for the senior leadership team onsite, generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve malfunctions and make the appropriate recommendations in order to maximize the benefit of IT systems investments. Your Responsibilities • Provide guidance and/or instruction to all team members • Be the IT point of escalation for senior leadership onsite • Lead IT projects, audits and ensure security compliance • Analyze day-to-day functions and processes of infrastructure, software and database resources to ensure they are performing within predetermined guidelines, limits, and specifications • End User Support, ensure that local IT infrastructure is operational and performing well • Support project managers, systems administrators, and end users to define systems goals, and identify and resolve systems issues • Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions • Develop and document research, data retrieval, and data analysis methodologies for use by other personnel • Conduct research on hardware and software products to justify recommendations and to support purchasing efforts • Create systems and performance models, specifications, diagrams and charts to provide direction to key systems staff • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization Who we are looking for • Completion of community college (computer science, information science, or management information systems) • Minimum of 5 years of work-related experience • Proven experience with Microsoft Office Suite including Office365 • Experience with setup, troubleshooting, and deployment of Android and iOS devices • Extensive experience with core software applications, knowledge of Matrix42 and Empirum would be an advantage • Proven experience in end user support Your preferred qualifications • Proven experience in IT Operations processes and ITIL • Experience with PowerShell and PowerBI • Extensive knowledge of Active Directory, Group Policy, and Organizational Units • Extensive knowledge supporting Microsoft Windows Operating Systems, both Server and Workstation • Ability to effectively troubleshoot Local Area Network issues as they arise What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits A detailed overview of our benefits will be provided during the recruitment process. Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Application Deadline: 04/19/2024Address: 105-119-129 rue St-Jacques OJob Family Group:Commercial Sales & Service Poste permanent de 37,5 h par semaine Horaire de travail : le candidat doit être disponible du lundi au dimanche, de 7 h a 18 h et pouvoir faire preuve de flexibilité. Emplacement : Travail a distance ou au 129 rue Saint-Jacques Ouest, Montréal.Le conseiller, Service de cartes d'entreprise, est responsable de fournir un service exceptionnel aux administrateurs de programme de cartes d'entreprise et aux titulaires de cartes d'entreprise en répondant a leurs questions lorsqu'ils communiquent avec BMO par l'intermédiaire des différents circuits du Centre contact clientèle, incluant les services bancaires en ligne et par téléphone. À titre de premier point de contact pour les administrateurs de programme de cartes d'entreprise, le titulaire de ce poste est responsable de traiter les demandes administratives conformément aux procédures d'affaires en vigueur et de manière a aider les clients a atteindre leurs objectifs d'affaires.Le conseiller répond aux demandes des clients concernant les nouveaux produits ou les nouvelles solutions, ainsi que les produits ou solutions améliorés. Il offre également du soutien en temps réel aux administrateurs de programme de cartes d'entreprise relativement a l'utilisation des outils et de la technologie associés au programme et assure la liaison entre les titulaires de cartes d'entreprise et les différents services internes pour faciliter la résolution des problèmes. Finalement, le conseiller doit également préfiltrer toutes les demandes d'émission de nouvelles cartes d'entreprise afin d'assurer qu'elles contiennent tous les renseignements nécessaires sur le demandeur de même que la documentation requise, conformément aux lignes directrices sur la lutte au blanchiment d'argent (LBA). RESPONSABILITÉS 85 % - Service a la clientèle et soutien aux appels entrants Répondre aux appels entrants des titulaires de carte d'entreprise ou des administrateurs de programme de cartes d'entreprise avec rapidité, professionnalisme et efficacité, en respectant les niveaux de service établis.Aider les titulaires de carte d'entreprise ou les administrateurs de programme de cartes d'entreprise pour la configuration des comptes de carte et des hiérarchies, la mise en place de la documentation appropriée et le traitement des demandes de cartes.Traiter les demandes des entreprises clientes avec exactitude, notamment en créant des demandes de service pour le traitement de transactions financières et non financières, en respectant les politiques et procédures de la Banque et les échéanciers établis.Résoudre les problèmes des clients qui communiquent avec nous et répondre a leurs préoccupations de façon proactive, notamment en utilisant les systèmes de BMO pour enquêter et comprendre les causes profondes et sous-jacentes des problèmes et en transmettant les problèmes ou préoccupations au niveau supérieur, au besoin.Transmettre les problèmes ou situations complexes au service approprié et veiller a ce qu'un suivi approprié soit effectué.Maintenir des connaissances a jour sur l'industrie des cartes de crédit, les tendances et les pratiques en vigueur, et intégrer ces connaissances aux entretiens avec les clients de manière professionnelle dans le but d'améliorer les résultats de l'entreprise en lui fournissant des solutions appropriées.Respecter les politiques et procédures de BMO dans le cadre des appels avec les clients afin de minimiser les risques pour l'entreprise et de fournir aux clients des renseignements appropriés conformément a la réglementation en vigueur. Remplir la documentation requise après les appels afin d'assurer un traitement adéquat des demandes des clients.Utiliser la technologie et les outils appropriés pour favoriser l'efficacité des entretiens avec les clients.Aider les clients a diagnostiquer et a résoudre les problèmes lors de l'établissement et de l'utilisation des produits et services tels Opti-Dépenses. 15 % - Efficacité opérationnelle Déceler et transmettre les occasions d'amélioration des procédures d'affaires afin d'améliorer l'efficacité et la rentabilité de l'équipe tout en continuant d'offrir un service de qualité exceptionnelle aux clients.Protéger les avoirs de la banque en respectant les exigences réglementaires, les politiques, les normes et méthodes et les procédures d'affaires relatives aux services bancaires aux particuliers et aux entreprises, au crédit et aux placements, de même que les lignes directrices établies en matière de risque.Préserv e r la confi d entialité des renseig n ements, aut a nt ceux de la ban q ue q u e ceux des clien t s, afin de les protég e r e t de se c o nformer aux directives des p olitiqu e s, nor me s et méthod e s en vigu e ur a la ban q ue.Suivre les procédures en vigueur dans les politiques, normes et méthodes de la banque en ce qui a trait a la prévention des pertes dues a la fraude, au blanchiment d'argent ou au détournement, et a l'identification et a la déclaration des transactions ou activités suspectes qui pourraient être reliées au blanchiment d'argent.Comprendre les exigences réglementaires en matière de conformité, incluant, mais ne se limitant pas aux exigences de déclaration dans le cadre de la Lutte au blanchiment d'argent et au financement des activités terroristes, aux exigences de conformité aux dispositions visant les consommateurs de l'Agence de la consommation en matière financière du Canada et aux dispositions de la Loi sur la protection des renseignements personnels, et prendre les mesures nécessaires en fonction des politiques générales, des normes générales et des méthodes d'exploitation de la Banque.Comprendre les risques et prendre les mesures nécessaires en ce qui a trait aux produits des services bancaires aux entreprises, incluant toute la documentation requise, et respecter toutes les exigences visant a assurer l'intégrité opérationnelle du CCCAN et de BMO Groupe financier. Connaissances et compétences Diplôme d'études secondaires ou expérience de travail équivalente.Compétences en communication, a l'oral comme a l'écrit - compétences approfondiesCompétences éprouvées en résolution de conflits - compétences pratiquesConnaissance de l'organisation - connaissance de baseExpérience concluante dans un environnement similaire ou de vente et de service - expérience de baseConnaissance de la gestion du risque et de la conformité - connaissance de baseBilinguisme français-anglaisCompétences en informatique - compétences pratiques ------------------------------------------------------------------------------------------------------------------------- Permanent position, 37.5h per week Work schedule: the candidates must be fully available and flexible from Monday to Sunday, between 7am and 6pm. Location : Remote/WFH and/or 129 St. Jacques W., Montreal.The Associate, Corporate Card Services is accountable to provide exceptional service to BMO corporate credit card program administrators and/or corporate credit card cardholders by handling incoming inquiries to the Customer Contact Centre via all communication channels including electronic/online and telephone. As the main point of contact for card program administrators, this role is accountable to fulfill administration requests in accordance with approved procedures to meet the clients' business objectives.The Associate responds to inquiries regarding new and/or enhanced products or solutions. This role will also provide card program administrators with real-time support on using program tools and technologies and act as a liason between the corporate card client and various internal departments for issue resolution. The role is also accountable for pre-screening all requests to issue new corporate credit cards to ensure that they contain complete applicant information and supporting documentation in adherence to Anti-Money Laundering (AML) guidelines. ACCOUNTABILITIES: 85% Customer Service and Inbound Support Respond to incoming calls to the Customer Contract Centre from BMO corporate card holders and/or card program administrators, in a prompt, professional and efficient manner in accordance to service level agreement.Assist corporate customers and/or their designated administrator, with card set up, reporting hierarchy set up, putting in place proper program documentations and fulfill card request.Process corporate customer requests, including generating service requests in order to complete financial and non-financial transactions, accurately, within specified timeframes and in accordance with Bank policies and procedures.Proactively address and resolve any customer issue or concern during an incoming call, including investigating in BMO systems to understand the underlying root cause and escalate as required to resolve the issue or concern. Escalate complex or unresolved customer situations to the proper channel and ensure suitable follow up. Maintain current knowledge of the credit card industry, practices and trends and integrate into customer conversations in a professional manner and drive business results based on giving customers the right solutions.Adhere to all BMO policies and procedures during customer calls in order to minimize risk to the business and provide the customer with appropriate information as per established regulations. Perform any required documentation after the call is completed to ensure an accurate processing of any customer request.Use applicable technology and tools to facilitate an effective conversation with the customers.Assist clients in troubleshooting and resolving issues during deployment an ongoing use of products and services such as Spend Dynamics. 15% Operational Effectiveness Identify and escalate process improvement opportunities to increase efficiency and effectiveness of team and still maintain an exceptional level of service to the customer.Protect BMO assets by adhering to all applicable personal banking, commercial banking, investment and lending regulations, policies and procedures, regulatory requirements, process requirements and established risk guidelines.Maintain the confidentiality of both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank policies and procedures.Follow security and safeguarding procedures in accordance with Bank Policy and Procedure for the prevention of loss due to fraud, money laundering or defalcation; identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering.Understand regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions, in accordance with Bank policies and procedures; take appropriate action.Understand risks and take appropriate actions as they relate to corporate products, including all documentation, and any other requirements to maintain operational integrity within BMO Financial Group. Knowledge and Skills :Completed high school education or equivalent work experience.Communication skills (verbal and written) (In-depth)Demonstrate conflict resolution skills (Working)Organizational awareness (Basic)Some success working in a similar and/or related sales and service environment (Basic)Some understanding of Risk Management and Compliance (Basic)Fully Bilingual French/EnglishComputer proficiency (Working)Compensation and Benefits:$35 000,00 - $52 000,00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.