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Overview of salaries statistics of the profession "Mortgage Servicing Accounting Manager in Canada"

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Accounts Manager

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Accounts Payable Manager

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Accounts Receivable Manager

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Agricultural Accounting Manager

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Commercial Accounting Manager

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Corporate Accounting Manager

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Cost Accounting Manager

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Facilities Accounting Manager

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Financial Accounting Manager

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Financial Accounts Manager

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Forensic Accounting Manager

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Fund Accounting Manager

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General Accounting Manager

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General Ledger Accounting Manager

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Group Accounting Manager

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International Accounting Manager

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Inventory Accounting Manager

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Key Accounts Manager

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Manager Of Accounting

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Medical Accounts Manager

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National Accounts Manager

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Operations Accounting Manager

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Private Equity Fund Accounting Manager

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Project Accounting Manager

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Property Accounts Manager

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Revenue Accounting Manager

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Tax Accounting Manager

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Technical Accounting Manager

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Treasury Accounting Manager

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Customer Advice Specialist - Victoria Area Branches
Coast Capital Savings, Victoria, BC
Location: Victoria Branches (Broadmead, Shelbourne, Oak Bay, Bay Centre, Tillicum Mall, Colwood, Westshore) Job Type: Full-time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist - Courtenay
Coast Capital Savings, Courtenay, BC
Location: Courtenay Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000 - $65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Bilingual Mortgage Retention Specialist - First Nations / Métis / Inuit
BMO, Quebec, QC
Application Deadline: 05/30/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceLanguage Requirements for the role: English and French Permanent position: full-time, 37.5hrs per week Current Work schedule: Candidates must be flexible and available to work Monday to Friday, from 10am to 8pm, and Saturdays from 10am-6pm (on rotation). All hours are in EST. Location: RemoteWe invite all experienced and aspiring First Nations / Métis / Inuit professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all of those on BMO's Careers page. Qualified First Nations / Métis / Inuit applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities.This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration.Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Customer Advice Specialist - Ready Now
Coast Capital Savings, Saanichton, BC
Location: Central Saanich Branch Job Type: Full Time myWork Options: In-person, Hybrid Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist
Coast Capital Savings, Sidney, BC
Location: Sidney Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References James & Adeline from our Talent Acquisition Team will be at the Central Saanich & Sidney branch on Tuesday, April 16th from 12-5 pm. If you are interested in this or another role at Coast Capital please email [email protected] to schedule a specific time, or just drop in with your resume and meet the team! What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions The Home Financing Product team (HF) rallies towards a common goal a connected experience for customers as they navigate their biggest financial commitment, their home. The Product Manager will manage the relationship with broker channel external partners, working with cross-functional teams to resolve issues and execute on the broker channel strategy. Working daily with external business partners, Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Policy, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry. This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress. The Product Manager, Home Financing & Equity Products will primarily be responsible for supporting the acquisition strategy and Profit & Loss (P&L) for mortgages and home equity products in the mortgage broker channel, ensuring business plan expectations are achieved with additional focus on external partner relationship management, product design, strategy, customer experience, efficiency, compliance, innovation, continuous improvement and risk management. Supports the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Supports managing the relationship with external partners associated with the broker channel Contributes to product policy strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers. Supporting managing and improving internal and external communication on product, policy, campaigns and other updates in the broker channel Ensures an optimal channel strategy, initiates developments to our channel strategy, and actively manages the channels as required. Contributes to product pricing strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers. Optimizes fee pricing across the product suite to facilitate profitable, quality growth and a stable, predictable stream of non-interest revenue. Optimizes the financial performance of the product portfolio through the management of customer experience, balance, mix, spread and non-interest revenue; increasing market share, share of wallet, and customer retention; and, product and customer profitability. Product Management and Development Brings product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and provide advice and recommendations to the Director. Deliver product solutions and enhancements in alignment with the approved Personal Banking Canada strategy that effectively meets the needs of our sales force (e.g., contribute to ease of product sales, fulfillment and servicing), maximizing both product penetration and speed to market. Optimize features and functionality through rationalization and simplification to profitably differentiate products in the marketplace based on a thorough understanding of competitor/ substitute products and product performance and deep customer knowledge/insights. Develop strategic and tactical plans to manage existing products, seeking to maximize value creation across the product portfolio and streamline the product offering, as appropriate, balancing simplification of the product offering with customer need fulfillment. Develop, implement and manage legacy product strategies (if applicable) including migration policy and strategies over time, balancing customer satisfaction with the costs and complexity of maintaining declining portfolios of retired products / pricing packages. Participate in the development of end to end Distribution strategy for Home Financing Products so as to optimize profitability and penetration in the broker channel Monitor operations to ensure product systems and processes are maintained and continuously improved. As appropriate, enhance the product delivery system infrastructure, including improvement of existing product systems, processes and documentation in support of product introductions, changes/ enhancements and operations, in order to meet customer needs and facilitate ease of sales, fulfillment and servicing. Regularly monitor customer and competitive environments to ensure product offers remain relevant to customer needs and achieve the desired competitive positioning. Provide input to the pricing structure for the product, particularly regarding feature/ price tradeoffs, based on a throughout understanding of competitor/ substitute products, product performance and deep customer knowledge/ insights. Monitor product and system performance, acting as subject matter expert to systems development and implementation functions to ensure effectiveness, efficiency and achievement of results across P&C. Monitor interest rates, and manage within approved product group strategies across the product suite, including maintaining the models to analyze the financial impact of rate decisions. Governance and Risk Management Proactively explore existing and potential risks and sources of risk, taking specific actions to more accurately and effectively identify and manage various forms of risk, escalating probable issues of materiality to the Director. Develop new analytical approaches and strategies to identify, measure, mitigate and manage product level risk and collaborate effectively with process simplification & technology on operational risk. Lead compliance activities specific to portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level. Where applicable, manage and maintain a full risk-based pricing capability, incorporating credit risk, market risk, drivers to enable pricing at the margin and push the risk/return envelope. Provide the leadership team with expert advice on the impact of various product decisions on investment, liquidity, capital and transfer prices. Develop and manage the governance and compliance oversight framework for the Product function to support executive attestations and accountabilities. Analytics & Reporting Monitor current and forecasted metrics for growth in balances and profitability Conduct regular analytics on product related metrics, including, but not limited to, revenue, balance, market share Work with product analytics, customer insights teams to provide analysis and recommendations on campaigns, programs and initiatives Participate and prepare regular quantitative reporting related to products/key initiatives Track campaign/program effectiveness by conducting post-campaign analysis and evaluation Key Accountabilities A. Product management, research, strategy & documentation B. Program and campaign development (with database marketing and leads partners) C. Customer Lifecycle Management & Customer Segmentation D. Results monitoring and reporting (Financial, Product and Channel) E. Risk management & regulatory compliance F. Product Policies and Procedures G. Product Assessment H. Product Advice/Subject matter expert I. Channel Optimization and business model enhancement Cross Functional Relationships Distribution (Broker and all other relevant channels) Corporate Marketing & Communications Customer and Product Analytics Risk, Compliance & legal Technology & Operations, including Product Operations Portfolio Management Personal Sales Force Effectiveness Finance, Accounting and Corporate treasury Knowledge & Skills Knowledge: Product Management specific to Home Financing Experience in the mortgage broker industry a strong asset Product fundamentals; including understanding the design and how the product works (policies and procedures), knowledge of delivery infrastructure systems and the system linkages underlying Project management Real estate finance or broker relationship experience a strong asset Financial services/ mortgage industry experience a strong asset Consumer/commercial credit experience a strong asset Environmental awareness/understanding Risk management Process coordination and management Industry and regulatory requirements understanding Skills: Strong cross functional collaboration/Relationship Building Strategic & Analytical Thinking P&L management Financial Modelling Problem-solving Time Management Negotiation Strong communication & influencing skills Program/ Project Management Microsoft Office (Advanced PowerPoint, Intermediated/Advanced Excel) Qualifications: Possess advanced knowledge of Home Financing and related industry Possesses a university degree in business/commerce, data sciences, engineering, finance and/or mathematics (graduate level degrees preferred) and/or 5 to 7 years of experience in product management and/or consulting Familiar with/ willing to learn one or more industry leading data and analytics tool sets including, but not limited to, MS Power BI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Compensation and Benefits: $68,000.00 - $126,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 05/30/2024Address:33 Dundas Street WestThe Home Financing Product team (HF) rallies towards a common goal - a connected experience for customers as they navigate their biggest financial commitment, their home. The Product Manager will manage the relationship with broker channel external partners, working with cross-functional teams to resolve issues and execute on the broker channel strategy.Working daily with external business partners, Analytics, Sales & Marketing, Distribution channels, Treasury, Product Ops, Digitization, Pricing, Policy, Compliance, Risk and Finance, HF brings together cross functional experts to deliver above market growth in a highly competitive industry.This position offers unparalleled opportunities to learn from experienced Financial Services leaders growing the good by powering our frontline and helping our customers achieve real financial progress.The Product Manager, Home Financing & Equity Products will primarily be responsible for supporting the acquisition strategy and Profit & Loss (P&L) for mortgages and home equity products in the mortgage broker channel, ensuring business plan expectations are achieved with additional focus on external partner relationship management, product design, strategy, customer experience, efficiency, compliance, innovation, continuous improvement and risk management.Supports the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersSupports managing the relationship with external partners associated with the broker channelContributes to product policy strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers.Supporting managing and improving internal and external communication on product, policy, campaigns and other updates in the broker channelEnsures an optimal channel strategy, initiates developments to our channel strategy, and actively manages the channels as required.Contributes to product pricing strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers.Optimizes fee pricing across the product suite to facilitate profitable, quality growth and a stable, predictable stream of non-interest revenue.Optimizes the financial performance of the product portfolio through the management of customer experience, balance, mix, spread and non-interest revenue; increasing market share, share of wallet, and customer retention; and, product and customer profitability.Product Management and Development• Brings product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and provide advice and recommendations to the Director.• Deliver product solutions and enhancements in alignment with the approved Personal Banking Canada strategy that effectively meets the needs of our sales force (e.g., contribute to ease of product sales, fulfillment and servicing), maximizing both product penetration and speed to market.• Optimize features and functionality through rationalization and simplification to profitably differentiate products in the marketplace based on a thorough understanding of competitor/ substitute products and product performance and deep customer knowledge/insights.• Develop strategic and tactical plans to manage existing products, seeking to maximize value creation across the product portfolio and streamline the product offering, as appropriate, balancing simplification of the product offering with customer need fulfillment.• Develop, implement and manage legacy product strategies (if applicable) including migration policy and strategies over time, balancing customer satisfaction with the costs and complexity of maintaining declining portfolios of retired products / pricing packages.• Participate in the development of end to end Distribution strategy for Home Financing Products so as to optimize profitability and penetration in the broker channel• Monitor operations to ensure product systems and processes are maintained and continuously improved. As appropriate, enhance the product delivery system infrastructure, including improvement of existing product systems, processes and documentation in support of product introductions, changes/ enhancements and operations, in order to meet customer needs and facilitate ease of sales, fulfillment and servicing.• Regularly monitor customer and competitive environments to ensure product offers remain relevant to customer needs and achieve the desired competitive positioning.• Provide input to the pricing structure for the product, particularly regarding feature/ price tradeoffs, based on a throughout understanding of competitor/ substitute products, product performance and deep customer knowledge/ insights.• Monitor product and system performance, acting as subject matter expert to systems development and implementation functions to ensure effectiveness, efficiency and achievement of results across P&C.• Monitor interest rates, and manage within approved product group strategies across the product suite, including maintaining the models to analyze the financial impact of rate decisions.Governance and Risk Management• Proactively explore existing and potential risks and sources of risk, taking specific actions to more accurately and effectively identify and manage various forms of risk, escalating probable issues of materiality to the Director.• Develop new analytical approaches and strategies to identify, measure, mitigate and manage product level risk and collaborate effectively with process simplification & technology on operational risk.• Lead compliance activities specific to portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level.• Where applicable, manage and maintain a full risk-based pricing capability, incorporating credit risk, market risk, drivers to enable pricing at the margin and push the risk/return envelope.• Provide the leadership team with expert advice on the impact of various product decisions on investment, liquidity, capital and transfer prices.• Develop and manage the governance and compliance oversight framework for the Product function to support executive attestations and accountabilities.Analytics & Reporting• Monitor current and forecasted metrics for growth in balances and profitability• Conduct regular analytics on product related metrics, including, but not limited to, revenue, balance, market share• Work with product analytics, customer insights teams to provide analysis and recommendations on campaigns, programs and initiatives• Participate and prepare regular quantitative reporting related to products/key initiatives• Track campaign/program effectiveness by conducting post-campaign analysis and evaluationKey AccountabilitiesA. Product management, research, strategy & documentationB. Program and campaign development (with database marketing and leads partners)C. Customer Lifecycle Management & Customer SegmentationD. Results monitoring and reporting (Financial, Product and Channel)E. Risk management & regulatory complianceF. Product Policies and ProceduresG. Product AssessmentH. Product Advice/Subject matter expertI. Channel Optimization and business model enhancementCross Functional Relationships• Distribution (Broker and all other relevant channels)• Corporate Marketing & Communications• Customer and Product Analytics• Risk, Compliance & legal• Technology & Operations, including Product Operations• Portfolio Management• Personal Sales Force Effectiveness• Finance, Accounting and Corporate treasuryKnowledge & SkillsKnowledge:• Product Management specific to Home FinancingExperience in the mortgage broker industry a strong asset• Product fundamentals; including understanding the design and how the product works (policies and procedures), knowledge of delivery infrastructure systems and the system linkages underlying• Project management• Real estate finance or broker relationship experience a strong asset• Financial services/ mortgage industry experience a strong assetConsumer/commercial credit experience a strong asset• Environmental awareness/understanding• Risk management• Process coordination and management• Industry and regulatory requirements understandingSkills:• Strong cross functional collaboration/Relationship Building• Strategic & Analytical Thinking• P&L management• Financial Modelling• Problem-solving• Time Management• Negotiation• Strong communication & influencing skills• Program/ Project Management• Microsoft Office (Advanced PowerPoint, Intermediated/Advanced Excel)Qualifications:• Possess advanced knowledge of Home Financing and related industry• Possesses a university degree in business/commerce, data sciences, engineering, finance and/or mathematics (graduate level degrees preferred) and/or 5 to 7 years of experience in product management and/or consulting• Familiar with/ willing to learn one or more industry leading data and analytics tool sets including, but not limited to, MS Power BI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Grade:7Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Customer Advice Specialist
Coast Capital Savings, Victoria, BC
Location: Shelbourne Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Customer Advice Specialist
Coast Capital Savings, Duncan, BC
Location: Beverly Corners Branch Job Type: Full Time myWork Options: In-person Starting Salary Range: $55,000-$65,000 Background Screening Requirement: Enhanced Criminal Record Check Credit Check Identity Verification Employment Verification References What's the job? When you visit a Coast branch, you're greeted with a line of smiling faces ready to help you with your everyday banking needs. Our friendly Member Advice Specialists are sales and customer service superstars who bring our "How can we help you?" brand to life with every member they interact with. Imagine helping our members with Fulfilling basic personal credit needs, selling and handling Low Fee More for Me Mutual Funds, Term deposits, RRSPs, Setting up electronic services like our internet banking, opening free Chequing accounts, adding overdraft protection to help avoid those nasty NSF charges. But it doesn't end there, Member Advice Specialists do two other very importing things. First, they are sales pros. They uncover opportunities where we can better help our members with our fantastic line-up of products and services. Next, they figure out who in the company can best help that member, be it themselves or another teammate. What else will you get to do every day? Getting a natural high from delivering positive and unexpected customer experience through general retail banking Having fun engaging customers in the "Where You Are At Money Chat" to help your customer to save, grow, protect and improve their financial well-being Working as a high-performing team member within the branch to ensure all checks and balances are completed around policies and regulatory requirements Proactively and creatively offer helpful solutions and alternatives to customer inquiries Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment Who are we looking for? We don't need mathematical geniuses here, though ability to add and subtract would be useful. Mostly we just need people who are comfortable helping customers with simple financial help and promoting our products and services. Experience helping members in either a bank or credit union for a minimum three years, preferably where you mastered lending and investments, and you used your x-ray vision to spot sales and referral opportunities. You are excited to share with the world what you learned during your post-secondary education in finance, business administration or a related field. And you aren't done learning; you have a desire to know more. You proudly hang your Investment Funds in Canada certificate in your office. You really like building relationships with a wide variety of people and want to help them with simple financial help. You are a big fan of teamwork and demonstrate your team spirit every day. You are a multi-tasking prodigy, able to efficiently and effectively prioritize and organize what needs to get done coupled with a high attention to detail. Equity, Diversity & Inclusion at Coast Capital Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital. At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community. We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact [email protected] or call 778-391-5836. We will work with you to meet your needs. Why join Coast Capital Savings? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive. A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership. Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle. Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year. An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards. We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice. D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
2024 Fall - GRM, Risk Analyst - Portfolio Risk Oversight Intern (4 Months)
RBC, Toronto, ON
Job SummaryRBC GRM Portfolio Risk Oversight, BFS is hiring for a Risk Analyst. You will strive to create and deliver superior risk management insights through a range of effective methods that grow profitable business and drive prudent risk guidelines and policy, creating sustainable value for RBC shareholders. Using best-in-class data mining techniques, you will support data-driven business decisions for Group Risk Management by identifying, understanding, organizing, and presenting data trends.Job DescriptionWhat is the opportunity?RBC GRM Portfolio Risk Oversight, BFS is hiring for a Risk Analyst. You will strive to create and deliver superior risk management insights through a range of effective methods that grow profitable business and drive prudent risk guidelines and policy, creating sustainable value for RBC shareholders. Using best-in-class data mining techniques, you will support data-driven business decisions for Group Risk Management by identifying, understanding, organizing, and presenting data trends.What will you do?Leverage portfolio data to prepare clear, concise and insightful analysis on top/emerging risks and key trends within the BFS portfolioParticipate in analytics design sessions, providing input, gathering and documenting business requirements, and helping formulate an analytical framework to develop effective Risk Management reportingDevelop a subject matter expertise, in all manner of business and risk data mining activities (activities include, but are not limited to data analysis, aggregation, interpretation and recommendation)Investigate new industry leading data tools and methods to be leveraged in data mining, analysis & visualizationParticipate actively in the exchange of knowledge relating to products, data & analytical methodologyProvide analytical support on Ad Hoc requests originating from various stakeholdersDesign and implement automated solutions to streamline report generation and data analysisWhat do you need to succeed?Must-haveStrong business and data acumenEffective and equally conversant in translating technical expertise into business language that drive insightsSQL, Python programming and experience; expertise with MS Office SuiteKnowledge and working experience with data management and visualization using tools such as SAS and TableauStrong data manipulation capability using financial formulasDegree in quantitative field of study (e.g. Statistics, Finance, Economics, Business Administration, Computer Science) to demonstrate capability for critical thinking and data analysisExperience in automating repetitive tasks and processesNice-to-haveExperience in the Financial industryDemonstrated leadership in cross-functional environmentExperience with data modeling and database administrationExpertise in navigating an Enterprise Data Warehouse, experience with Hadoop environments, R or other toolsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work and make a differenceOpportunities to building close relationshipsPlease note:This posting is for a 4-months Fall 2024 Student placement with a start date of September 2024, and end date of December 2024. In order to be eligible for this 4-months Student position, you must either:Be returning back to school after the work term end-date of December 2024 ; orIf you are not returning back to school (i.e. are graduating in December 2024), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.Please ensure that you meet these eligibility requirements before applying- candidates who apply but are found to be ineligible are not able to be considered.We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is June 3, 2024. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.RBC is committed to supporting flexible work arrangements when and where available. The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangementsfor this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.ET24Job SkillsAnalytical Support, Analytical Thinking, Communication, Computer Literacy, Data Analysis, Data Mining, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Python (Programming Language), Structured Query Language (SQL), Taking InitiativeAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2024-04-29Application Deadline:2024-06-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
2024 Fall - GRM, Risk Analyst - Enterprise Risk Reporting Intern (4 Months)
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity?The Analyst, Enterprise Risk will support both the Enterprise Risk Reporting and Emerging Risk teams in executing their mandates and further developing their programs.Play a key role in: Identifying, assessing, and monitoring Top and Emerging Risks as well as communicating the associated analysis to internal and external stakeholders.Acting as a thought leader on specific Emerging Risk issues (e.g., , inflation and rising interest rates, potential and ongoing geopolitical tensions, etc.).Developing and producing risk reports and presentations for internal and external stakeholders.Monitoring industries and sectoral developments to help inform new Top and Emerging Risks and overall risks to RBC.Internal and external stakeholders include: the Chief Risk Officer, Group Risk Management, Group Executive, RBCs directors of the board, investors, rating agencies and regulators.What will you do?The Analyst, Enterprise Risk will:Support the identification and assessment of enterprise-wide Top and Emerging Risks, by performing ground up research and analysis, assessing their impact on RBCs strategic goals and business model, and assisting in the development of presentations and white papers.Monitor global economic and political events for new trends and developments, and contributing to team analyses and publications.Assist in the development and optimization of processes, key risk reports and presentations for internal and external stakeholders.Collaborate with individuals across Risk Management, Finance, Corporate Treasury and the Business Segments to derive business insights on key enterprise risks.Produce well-written, error-free presentations effectively and on a timely basis.Contribute to the maintenance of the RBC Connect page, SharePoint site, network drive, training maps, and process documentation.What do you need to succeed?Must-haveCurrently enrolled at a Canadian co-op program from a post-secondary institution with a focus on finance or commerce.General understanding and awareness of current global events, emerging technologies, and basic economic concepts.Excellent writing and research skills, strong interpersonal skills and conceptual thinker and the ability to understand and explain complex concepts.Strong MS Office skills PowerPoint, Outlook, Excel (Pivot tables, Vlookups, VBA, Macros), Word, Access.Data Management & Reporting (visualization)Programming querying of data (SQL, Python)Strong relationship management and team-oriented approach.Outstanding analytical and problem-solving skills, with the ability to make logical or implied connections from a vast array of information.Ability to perform under time constraints.strong attention to detail.Nice-to-haveWorking towards an accounting/financial designation or registered in a risk management program.Proficiency with Bloomberg and other market sources.Confidence in working autonomously or as member of a team.Capacity to manage multiple priorities across several assignments and prioritize effectively.Ability to resolve minor conflicts/issues and escalate to others as appropriate.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing team and in conjunction with stakeholders across the bankOpportunities to do challenging work and make a differenceOpportunities to building close relationshipsGain a broad understanding of how the bank operates, including the role of our business segments and functional units, and how the bank may be exposed to emerging trends within the industryDevelop fundamental knowledge of risk management, and risk governancePlease note:This posting is for a 4-months Fall 2024 Student placement with a start date of September 2024, and end date of December 2024. In order to be eligible for this 4-months Student position, you must either:Be returning back to school after the work term end-date of December 2024 ; orIf you are not returning back to school (i.e. are graduating in December 2024), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.Please ensure that you meet these eligibility requirements before applying- candidates who apply but are found to be ineligible are not able to be considered.We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is June 3, 2024. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.RBC is committed to supporting flexible work arrangements when and where available. The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangementsfor this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.ET24Job SkillsBusiness Process Design, Critical Thinking, Derivatives, Economic Analysis, Financial Instruments, Financial Statement Analysis, Fraud Risk Management, Investment Performance Measurement, Investment Risk Management, Risk ControlAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2024-05-02Application Deadline:2024-06-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
2024 Fall - GRM, Risk Analyst - Portfolio Risk Oversight Intern (4 Months)
RBC, Toronto, ON
Job SummaryWe are hiring for a risk analyst. The analyst will be working closely with a team of data engineers and data scientists to develop crucial data assets for Portfolio Risk Oversight. The analyst will drive custom risk analytics and provide insights to business partners by using an open source scalable platform for reporting, analytics and data science. To be successful, the risk analyst needs to have extensive SQL, Tableau and Python experience for data processing and strengthening data capabilities, deeper insights and better data driven business decisions.Job DescriptionWhat is the opportunity?RBC GRM Portfolio Risk Oversight, BFS is hiring for a Risk Analyst. You will strive to create and deliver superior risk management insights through a range of effective methods that grow profitable business and drive prudent risk guidelines and policy, creating sustainable value for RBC shareholders. Using best-in-class data mining techniques, you will support data-driven business decisions for Group Risk Management by identifying, understanding, organizing, and presenting data trends.What will you do?Participate in analytics design sessions, providing input, gathering and documenting business requirements, and helping formulate an analytical framework to develop effective portfolio data modelDevelop a subject matter expertise, in all manner of business and risk data mining activities (activities include, but are not limited to data analysis, aggregation, interpretation and recommendation)Investigate new industry leading data tools and methods to be leveraged in data mining, analysis & visualizationParticipate actively in the exchange of knowledge relating to products, data & analytical methodology.Provide analytical support on Ad Hoc requests originating from various stakeholdersEnhance portfolio data model by developing data health check frameworkWhat do you need to succeed?Must-haveDegree in quantitative field of study (e.g. Statistics, Finance, Economics, Business Administration, Computer Science) to demonstrate capability for critical thinking and data analysisSQL, Python programming and experience; expertise with MS Office SuiteKnowledge and working experience with data management and visualization using tools such as SAS and TableauStrong data manipulation capability using financial formulasWorking experience in relational databasesStrong business and data acumenEffective and equally conversant in translating technical expertise into business language that drive insightsNice-to-haveExperience in the Financial industryExpertise in navigating an Enterprise Data Warehouse, experience with Hadoop environments, R or other toolsExperience with data modeling and database administrationDemonstrated leadership in cross-functional environmentWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work and make a differenceOpportunities to building close relationshipsPlease note:This posting is for a 4-months Fall 2024 Student placement with a start date of September 2024, and end date of December 2024. In order to be eligible for this 4-months Student position, you must either:Be returning back to school after the work term end-date of December 2024 ; orIf you are not returning back to school (i.e. are graduating in December 2024), you must require the full 4-months work term as a mandatory component to in order to graduate successfully.Please ensure that you meet these eligibility requirements before applying- candidates who apply but are found to be ineligible are not able to be considered.We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is June 3, 2024. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.RBC is committed to supporting flexible work arrangements when and where available. The successful candidate for this role will be required to be located within Ontario for the duration of the work term. Details regarding the specific virtual, hybrid, and in-office arrangementsfor this Integrated Learning/ Co-op position are to be discussed with the Hiring Manager.ET24Job SkillsAnalytical Support, Analytical Thinking, Communication, Computer Literacy, Data Analysis, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Structured Query Language (SQL), Taking InitiativeAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2024-05-03Application Deadline:2024-06-03Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.