Overview of salaries statistics of the profession "Lettings Accounts Assistant in Canada"

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

We are looking for an Customer Service to perform a work from home tasks and support our company’s senior-level managers.Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customers

Branch ManagerPosition SummaryIf you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.The Branch Manager is responsible for meeting the corporate objectives. Ensures procedures and safety protocols are followed. Identifies employees who require support, training, and corrective action. Communicates with each person respectfully and in consideration of their learning style. Directs the overall function and activities of the branch to meet and exceed customer expectations and employee engagement continually and simultaneously. Works in conjunction with other corporate departments. ResponsibilitiesResponsible for hiring and training employees to provide customers with a high level of Customer ServiceEnsure all branch personnel understand the overall companyReinforce respectful communication between all departmentsSet reasonable goals with deadlines for completion and monitor resultsMake decisions, exhibit sound and accurate judgmentLook for improvements and promote quality, accuracy and thoroughnessMaintain positive employee relations to keep morale high at the branchBe the liaison between Operations and SalesEnsure all daily tasks are performed and provided tools are being utilized by staff to maintain a reasonable workflow of the branch operationsResearch and resolve high-level customer and/or order problemsResolve high-level inventory discrepanciesDevelop and foster excellent customer relationsEarn an acceptable rate of return on sales after expensesEnsure a safe and clean work environment is provided (maintained) for all employees and customersDirect all operational, customer service, admin processes in the branch ensuring compliance with the company practices and procedures. Requirements5+ years of experience managing a team - preferably in the building supply and/or construction industryExcellent problem solving and decision-making skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humourExcellent communication skills both verbal and writtenProven leadership for the successful day to day management of a branchAbility to exceed customer expectationsProficient with Microsoft Office, Excel and ERP system The Offer Competitive salaryHealthcare – we offer multiple options, and Convoy picks up a generous portion of single, couple or family coverageInsurance benefits and employee assistance program401K – save for retirement with a traditional 401K account or Roth 401K – you are eligible after 90 days of employment, and Convoy matches a portion of your contributionEmployee referral bonus programPaid training/tuition reimbursementOvertime available in peak periodsInternal Promotions Company OverviewConvoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.Convoy can be a job or a career. Find out more at:https://www.convoy-supply.com/careers/overview As an Equal Employment Opportunity (EEO) employer, Convoy Supply Inc. provides job opportunities to qualified individuals without regard to race, color, ethnicity, religion, gender, sexual orientation, national origin, age, marital status, physical or mental disability, familial or military status, in accordance with applicable federal, state and local EEO laws. All candidates for employment must successfully complete pre-employment drug testing and background verification before employment is finalized.