Overview of salaries statistics of the profession "Front Desk Night Audit Supervisor in Canada"

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Seasonal Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Lodging Ovations is searching for a detail oriented, organized and professional individual to join our Front Office team. As part of the Front Office department, the Assistant Front Desk Supervisor provides the highest level of Owner and guest experience to all. The main responsibility is the day-to-day function of the front desk and ensuring that all staff have the necessary tools to become successful. This role makes decisions effecting Guests, Associates and operating procedures that contribute to the overall success of both the Front Office and Lodging Ovations. Job Specifications: Shift & Schedule Availability: Full Time / Year Round Location: Legends, Whistler, BC Job Responsibilities: Embrace Lodging Ovations' Leadership Best Practices and Mission to ensure an extraordinary vacation experience for all Lodging Ovations Owners and Guests. Review all reservation reports on a daily, weekly and monthly basis, noting any special Guests, special request etc. and take appropriate action. Follow up with an Wholesale bookings, reservations to ensure payment is collected Allocate rooms in IQW for expected arrivals and future bookings Provide Front Desk and Overnight coverage when scheduled. Ensure all Guest issues are resolved in a timely matter. Train new hires for Front Desk, Conference Services and Night Audit Manage day to day operation of all three properties; working with the Engineering and Housekeeping departments to uphold the property to the highest standards Follow-up on VIP arrivals and welcome cards/amenities. Provide leadership to the Front Desk team. Job Qualifications: Tourism/Hospitality Post-secondary education an asset Previous Front Office/Reservations experience an asset High level of integrity and maturity Flexibility and a positive attitude Administrative and computer skills Excellent communication and relationship building skills Detailed, accurate, organized and disciplined Work shifts and carry a cell phone for inquiries Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 488187

The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.

Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.High school diploma or relevant qualification.A minimum of 2 years of proven experience in a similar role.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.

The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health centered grocery store, a fitness center, meeting rooms and spa. Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms. Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotels for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.Join the Humaniti community!Here are the benefits and privileges offered to you by the Humaniti Hotel:Thrive within a positive, friendly, and dynamic team in a beautiful environment.The opportunity to take on new challenges and advance your career across North America.Employee benefits, such as life, disability, medical, and dental insurance partially covered by the employer.Retirement plan with employer contributions.Various employee recognition programs.Various training programs.Discounts within our hotel chain.DescriptionWe are looking for inclusive, dynamic leaders who love their city and want to provide a memorable and personalized experience to each of our guests. The night shift supervisors will be tasked with managing the operations of the reception and will be responsible for the entire customer experience during nighttime hours.Our night shift supervisors will guide our artisans and valets to deliver impeccable service to our guests, reflecting our DNA: evolved, captivating, and connected. At the Humaniti Hotel Montreal, we are looking for people who prioritize the human touch and will deliver an experience in line with our wellness concept to our customers.Roles and ResponsibilitiesSupport, supervise, and guide the night reception team in all guest interaction processes.Participate in the training of the new auditors and ensure daily tracking of learning progress.Ensure that the night reception team has the necessary tools for the smooth operation of operations.Responsible for guest requests and their completion within the established deadlines according to hotel standards.Monitor daily front desk operations.Responsible for customer satisfaction and complaint management.Respond to guest comments on various booking platforms and ensure post-service follow-up.Ensure proper management of guest folios and billing.Provide service that exceeds our customers' expectations and instill this quality of service throughout the team.Responsible for enforcing hotel standards and policies.Ensure smooth service coordination with various hotel departments.Skills and RequirementsCollege or university degree in hotel management or equivalent education, an asset.Excellent organizational skills, prioritization, and outstanding customer service.Excellent ability to establish and maintain good business relationships with other departments and external stakeholders.Ability to work under pressure and manage stress.Proactivity, initiative, and autonomy.Strong personnel management skills.(2) years of experience in the hotel industry at the front desk.(1) year of team supervision experience in the hotel industry.(6) months of experience in night auditing.Bilingual (French and English).Experience with Marriott chain hotels, an asset.

We are looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.Responsibilities:Greet guests and provide them with superb customer service.Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls.Redirect phone calls to the appropriate department and take down messages.Accept all letters and packages, and distribute them to their appropriate departments.Monitor, organize and forward emails.Track and order office equipment and supplies.Maintain records and files.Oversee the office budget.Requirements:High school diploma or relevant qualification.Good understanding of office administration and basic bookkeeping practices.Superb written and verbal communication skills.Excellent organizational and multi-tasking abilities.Strong knowledge of MS Office programs.