Overview of salaries statistics of the profession "Operations And Supply Chain Specialist in "

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. We are currently seeking a Senior Consultant specializing in supply chain third-party risk management to join our team in Montreal. The candidate will provide non-financial risk management consulting services and participate in a variety of projects with diverse industry sectors. What you will doYou will work closely with the risk management team on major projects and contribute to business development. The incumbent will: Work on multiple assignments and deliverables under tight deadlines. Coordinate the completion of a variety of risk management projects in order to add value. Review analyses and deliverables produced by the implementation team to ensure quality. Write detailed reports presenting the project approach, observations and recommendations. Make presentations to potential customers and participate in business development conferences. Prepare service offers to meet customers' business needs. What you bring to the role 5 to 7 years of relevant work experience. Bachelor's degree or post-graduate diploma in Finance, Management, or a field related to risk management Good knowledge of specific supply chain risks, third-party risk regulations and guidelines, or integrated risk management. In-depth knowledge of third-party risk management framework implementation (governance, risk identification and assessment, mitigation measures, contract management, continuous monitoring, etc.). Good knowledge of market tools related to risk management Customer-oriented to understand issues and propose value-added solutions. Ability to perform well under pressure and manage projects and budgets appropriately. Initiative, autonomy and leadership. Team spirit Strong problem-solving and analytical skills. Strong analytical skills, rigor and ability to synthesize. Excellent communication skills in French (oral and written). Willingness to travel to meet customers and project requirements. Knowledge of MS Office suite software, computer and programming skills (preferred). Providing you wirh the suport you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

The role of an Associate Lead will have an integral part of the overall customer experience strategy by supporting the selling and service operations within Hudson’s Bay. As an Associate Lead you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results. As an Associate Lead you will partner with the Manager and have ownership for a function or department and will assist in providing enhanced leadership presence and improve store accountability. You Will: Build and maintain long-term relationships with our customers, providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information by offering alternative options. Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service Provide coaching and training to associates on the team and throughout the store as needed Execute activities related to store initiatives to offer customers additional products and services related to merchandise category mix Support in proper zoning and scheduling of associates within the department and make adjustments as required based on changing priorities Empower associates to provide solutions for customer inquiries escalating when necessary Execute on all corporate policies and procedures including Occupational Health and Safety and Loss Prevention You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Relied upon by peers and teams as a role model for this trait. Has a clear view of how the different abilities, background and cultures of team members work together. Takes an active interest in coaching and mentoring others. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Previous leadership experience in managing selling teams within a multi-channel customer contact center Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills Ability to be flexible and adapt to a constantly changing environment. A self motivated leader who takes initiative to support customer and associate experience Showcase development and ongoing interest in pursuing a management / leadership position with the organization Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental) An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldI am looking for a US Customs Specialist for one of my clients in the retail industry. Based in Ville Saint-Laurent. If you have experience as a specialist in all US customs regulations, this is the position for you! Reporting to the Logistics Manager, your role will be, among other things, to carry out all the requirements needed to ensure compliance with customs activities in Canada and the United States. You will act as a resource person for customs compliance and provide support to the teams. More specifically, your main responsibilities are to : Ensure compliance of import and export operations with internal processes and U.S. and Canadian regulations. Take charge of projects, analyze new products and ensure compliance with regulations. Create reports, update and optimize compliance procedures. Act as a customs compliance resource and answer internal and external questions.You must : Hold a degree in logistics or a related field; A minimum of two years' experience in a similar position; Bilingual (French and English), both written and spoken; CSS certification; Mastery of Canadian and U.S. customs regulations; Ability to manage several projects at once, and perseverance. With a good sense of initiative and organization. Adaptable and flexible in the workplace. With communication and teamwork skills. Efficient in terms of speed of execution and respect for deadlines. Good analytical skills.

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Solution and System Integration is responsible for the management of the Telecom Lab of the various I&T Telecom teams (Integration, Delivery, Operations) and warehouse. The integrator ensures that all business and project requirements are met and contributes to the global evolution of CN’s I&T. The integrator is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements. Main ResponsibilitiesLab Infra : ·       Maintain LAB infrastructure devices that provide connectivity to different devices and solutions (Cisco, Nokia, Arista, Ixia, and other platforms). ·       Install devices (routers, switches, servers, wireless controllers, etc.) and cabling. ·       Keep up-to-date documentation that reflects the configuration, inventory, and lifecycle of the lab equipment. ·       Maintain an organized and clean LAB environment. ·       Managed the requests for lab testing from the stakeholders. ·       Ensure the LAB is maintained at industry standard quality levels. ·       Maintain LAB applications and Servers.   Certification of Devices and Solutions : ·       Work with stakeholders to setup test environments for telecom solutions and devices. ·       Work with stakeholders to build test plans. ·       Maintain and execute test plans. ·       Validate test results and provide test results. ·       Open tickets with manufacturer/vendor to help resolve bugs. ·       Stay up to date on software and hardware end-of-life status for devices. ·       Cisco: o   Familiar with SDN Technology. o   Familiar with Catalyst routers and switches. o   Familiar with Cisco ISE and DNS. o   Familiar with Cellular technology. o   Familiar with L3 VPN, ISIS, BGP, VLAN, DMVPN, IPSec, GRE, QoS.   ·       Wi-Fi: o   Familiar with Catalyst Wireless Controllers. o   Familiar with Catalyst Wireless Access Points. o   Familiar with Cisco Prime and DNA. o   Familiar with radio technology. ·       Video: o   Familiar with Genetec Security Center. o   Familiar with Axis cameras and product line.   ·       Nokia: o   Familiar with MPLS networks. o   Familiar with SR routers. o   Familiar with SDP, LDP, EPIPE, L2 and L3 VPN, ISIS, BGP, QoS.   ·       IXIA: o   Familiar with IXIA platform. o   Familiar with scripting and automating test cases.   Staging : ·       Stage telecom devices to be deployed in the field as requested by stakeholders.   Warehouse : ·       Create strategy for optimal space utilization. ·       Dispose of old equipment through disposal process. ·       Receive equipment and put in inventory. ·       Ship equipment to the field using our carrier.   Other: ·       Maintain an up-to-date knowledge of devices used at CN and their use-cases. ·       Configure the various network elements according to the specifications provided by the project team. ·       Work with Project managers during the planning phases and identify deployment steps and risks. ·       Analyse project requirements to determine the test/validation strategy. ·       Develop and execute methods for the certifications and validation of devices. ·       Oversee the evolution of test tool technology with Product Management team and Vendors. ·       Communicate with vendors regarding device bugs and issues (create vendor tickets for support). ·       Generate test results and present them to the stakeholders.   Technology Specifics ·       5 years of relevant technical experience in Telecom /IT industry. ·       Good knowledge of Wi-Fi technology. ·       Good knowledge of Nokia MPLS technology. ·       Good knowledge in LAN/WAN technologies (BGP, DMVPN, VLANs, DHCP, LAN Sec, etc.). ·       Knowledge in testing and automation tooling (IXIA traffic generator, WAN Emulator). ·       Understanding of Security (Zoning, VLAN, VPRN, IPS/IDS, etc.).   Assets: §  Technical certifications (e.g., Cisco CCNA/CCNP). §  Familiar with SDN technology. §  Familiar with any of the following (Juniper, Arista, Riverbed, Ciena, Actelis). §  Familiar with Datacenter technologies (Leaf and spine technology). §  Automation programming/scripting (Python, Ansible).   Requirements Education/Certification/Designation ·       Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience   Skills/Knowledge ·       Leadership skills and ability to influence and guide others on technical matters and methodology. ·       Ability to clarify requirements and ensure solution meets business needs. ·       Ability to work on multiple projects in parallel and meet deliverables dates. ·       Proven experience delivering technology projects involving multiple parties. ·       Very good technical documentation skills. ·       Very good communication and presentation skills. ·       Strong sense or prioritization for meeting deadlines. ·       Fluent in French and English.   Working Conditions ·       This role supports multiple departments including critical operations. ·       This role is 4 days a week in the Montreal CN headquarters office/LAB. ·       This role requires you to be able to install and decommission equipment. ·       8 hours/day with possibility of paid overtime. ·       Flexible work schedule.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

SAP Functional Solution Architect / Process Leader - Supplychain Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 6, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 124951 Primary Location: Montreal, QC All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems -- What will your typical day look like? Our technologists help clients implement innovative technologies to drive their business’ forward. Our consultants link technology insights to clients’ organizational goals to fit within their operating models, accounting for their people, intellectual capital, and industry specific processes. You will have access to a high-quality portfolio of businesses and clients with opportunities to work across capabilities, industries, and geographies - in roles and on projects aligned with your SAP skills. As a S/4 HANA Industry Business Architect you are expected to: • Have deep SAP best practices process knowledge already in one of Record-to-Report, Order-to-Cash, Procure-to-Pay, Supply Chain (Demand Planning & Forecasting, Warehouse Management, Transportation Management) • Become an SAP best practices industry processes subject matter leader and be familiar with how these processes are brought to life in SAP’s S/4HANA Industry Solutions • Deliver complex S/4HANA transformation projects successfully • Lead and support S/4HANA pursuits and Practice Development initiatives • Supervise and coach junior colleagues and manage parts of client engagements • Develop external eminence for Deloitte and yourself • Promote and foster collaboration and knowledge sharing between practitioners within Deloitte About the team The full potential of SAP solutions isn't just about technology, it's also about driving sustainable business value. At Deloitte, our SAP specialists deliver the technology and services to help our clients meet business performance goals and improve processes. As an SAP Global Partner, we provide a broad range of consulting services, from HR, CRM and supply chain to finance transformation. Enough about us, let’s talk about you You are someone who has: • Functional proficiency with at least 2+ full lifecycle SAP functional solution and business process architectures and 8+ years of industry and/or consulting experience in the SAP space • At least 6 years of SAP experience implementing SAP including experiences with SAP S/4HANA and some of SAP’s Industry solutions • SAP S/4HANA knowledge and experience and SAP certification is an asset • Experience in providing post implementation support • Strong understanding of the integration points with SAP’s cloud application portfolio (eg. Success Factors, Ariba, Customer Experience) • Ability to develop and present new ideas and conceptualize new approaches and solutions • Proven analytical skills and systematic problem solving • Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: SAP, Solution Architect, Developer, Supply Chain, QC, Technology, Operations, Quality Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldHello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldI am looking for a US Customs Specialist for one of my clients in the retail industry. Based in Ville Saint-Laurent. If you have experience as a specialist in all US customs regulations, this is the position for you! Reporting to the Logistics Manager, your role will be, among other things, to carry out all the requirements needed to ensure compliance with customs activities in Canada and the United States. You will act as a resource person for customs compliance and provide support to the teams. More specifically, your main responsibilities are to : Ensure compliance of import and export operations with internal processes and U.S. and Canadian regulations. Take charge of projects, analyze new products and ensure compliance with regulations. Create reports, update and optimize compliance procedures. Act as a customs compliance resource and answer internal and external questions.You must : Hold a degree in logistics or a related field; A minimum of two years' experience in a similar position; Bilingual (French and English), both written and spoken; CSS certification; Mastery of Canadian and U.S. customs regulations; Ability to manage several projects at once, and perseverance. With a good sense of initiative and organization. Adaptable and flexible in the workplace. With communication and teamwork skills. Efficient in terms of speed of execution and respect for deadlines. Good analytical skills.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The role of Specialist Software Development is to contribute to the whole solution by analyzing functional specifications to identify the best technical design (blueprint) and coding parts of the solution. The Specialist takes full responsibility of assigned deliverables, aligns own workload and focuses on key tasks in order to deliver as per service commitment, leveraging own expertise and skill set to achieve delivery goals. Depending on the assignment, the role may apply in either a Project, Enhancement or Support environment.  Main Responsibilities  Deliver & Support •            Write performing quality code to fulfill design and pass code review with minimal number of defects •            Apply configuration on development environment when required •            Participate in implementing and supporting full product in production. •            Analyze source system data to assess data quality, connect to data sources, import data and transform data for Business Intelligence   Technical Expertise  •            Design ETL processes and develop source-to-target data mappings, integration workflows, and load processes •            Interact with Data Designer to understand requirements for solutions. Highlight the technical impacts of the functional design on existing solutions based on a detailed analysis. •            Deliver technical design and database structure for medium to high product complexity •            Create, review and maintain technical documentations. •            Analyze and troubleshoot the production issues and provide remediation   Architecture •            Contribute in developing the design and coding standards that will apply to the whole practice •            Document blueprint based on requirements & functional designs •            Document designs and architect data maps, develop data quality components and establish and/or conduct unit tests •            Involved in gathering, understanding and validating the project specifications and participate in ETL architecture design reviews   Quality Controls  •            Ensure Quality KPI are identified, measured and produced ensuring respect of development standards.  Ensure right level of testing is consistent across all projects. •            Identify problems, develop ideas and propose solutions within differing situations requiring analytical, evaluative or constructive thinking in daily work. •            Perform reviews and quality checks after data has been loaded   Working Conditions •            N/A Requirements  Experience •            Minimum 4 years overall work experience as a developer •            Hands On with Azure, ADF and Databricks is a MUST •            Proficiency with programming languages Java, Python and Shell scripting is a MUST •            Proficiency with programming language Scala is a plus •            Ability to develop Batch and Streaming applications •            Exposure to NoSQL database and thorough experience with SQL •            Experience working in Agile environments and Azure devops  Assets •            Azure Certification, DataBricks Certification, Snowflake expertise •            Knowledge of Hadoop ecosystem (Hive, Spark, HDFS, NiFi)  Education/Certification/Designation •            Bachelor’s degree in computer science or equivalent degree or work experience   Functional competencies/Soft Skills •            Strong communication skills, including the ability to speak clearly to technical and nontechnical people. •            Self-driven, highly motivated, team player and able to learn quickly   Technical skills/ Knowledge •            Proficiency with SQL and/or data modeling skills. •            Proficiency with programming technologies in area of expertise, Python, Java/Scala, PowerShell •            Experience in troubleshooting and resolving database integrity and performance issues •            Experience in Data warehouse design, ELT/ETL and BI reporting/analytics tools •            Experience with Big Data techniques and Cloud, Knowledge of Messaging Queue (Kafka, Azure Event Hub, RabbitMQ, Etc..) and  ELK •            Experience developing CI/CD pipelines •            Awareness of Agile principles, automation, Scripting Skills  and DevOps •            Strong understanding of data warehousing and business intelligence architecture •            Experience with Azure (DataLake, DataFactory, DataBricks, Data Explorer, Data warehouse) •            Experience with version control systems (git) and Azure DevOps •            Knowledge of Big Data analytics technologies in a Cloud environment About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The role of Specialist Solution and System Integration is to execute all key activities required to support the development and testing lifecycle of Onboard Network and Communication products at CN. The Specialist ensures that all business requirements are met by team members and projects, and contributes to the global evolution of CN’s I&T. The Specialist is a key player in the team, ensuring the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards per business requirements.  Working in a highly collaborative and Agile environment, the Specialist will work closely with groups of testers, developers and business users to provide ongoing documentation, assistance, discussion and test delivery of any planned product being developed or configured. Main Responsibilities Integration ·Engage with Internal customers to capture requirements ·Establish test plans and tests results for newly defined solution ·Conduct lab testing and log results ·Ensure that solution designed meet all business requirements ·Establish deployment/migration strategy and guide project team and operations ·Guide other Integrator(s) or Tester(s) and help address potential and current issue with them ·For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis ·Transition-to-core: update of documentation, systems, training, and presentation ·Apply, and ensure compliance with, all appropriate CN I&T standards (e.g. V model, Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering, etc.) ·Work with Project managers during the planning phases and identify deployment steps and risks ·Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans ·Pre-configure and lab-test all required components during deployment. Document tests and log results.  RequirementsEducation/Certification/Designation ·Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience  Skills/Knowledge ·Ability to precisely estimate efforts of the tasks assigned to the integrators ·Ability to work on multiple projects in parallel and meet deliverables dates ·Very good technical documentation skills ·Very good communication, influencing and presentation skills ·Leadership skills and ability to influence and guide others on integration and technical matters ·Proven experience delivering technology projects involving multiple parties ·Proven experience with IP protocols, network and technologies ·Knowledge of IT security principles ·Ability to clarify requirements and insure solution meets business needs ·Strong systems engineering knowledge ·Ability to estimate efforts and costs required for delivery ·Strong sense or prioritization for meeting deadlines Tools and Systems Management o Experience in design and automation o Experience in KPIs and dashboard management o Knowledge in reporting and analytics solutions (Tableau, PowerBI, Business Objects...)   Automation o Experience developing automation in Embedded software environment. o Experience with automation frameworks, development environments and technologies related to networking (such as Python scripting, Ansible, Git) o Good knowledge of data models and APIs communications o Understanding of hypervisor virtualization infrastructure (VMWare) o Experience with Agile methodology o Experience with Linux/Unix o  Understanding cloud-based infrastructure (Google, Azure, AWS) solutions. o   Cloud orchestration o   Cloud data integration o   Hybrid Integration o   Integration Platform as a Service Experience ·Minimum 5-8 years overall work experience ·5+ years experience in Regulated Software Development (Like Railroad, Aeronautical, Medical…), Telecom, Enterprise or Service Provider environment; or ·5+ years of relevant technical expertise (specialty) including complex detailed design and solution integration ·Knowledge of PTC or IETMS or ITCM or Telecommunication is an advantage ·Experience in the Railroad is an advantage   Working Conditions  ·       In office presence is require 3 days a week (Thursday is mandatory).  About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary:The Specialist Software Development plays a critical role in ensuring the successful and timely delivery of high-quality software products that are used to plan and safely operate CNs Transportation Business.  The primary purpose of the Specialist Software Development is to facilitate the efficient and effective delivery of software solutions within an Agile framework. They coordinate the efforts of the POD members, set priorities, ensure alignment with project objectives, and remove obstacles to progress. Additionally, they serve as a communication bridge between the POD and product/ project stakeholders, oversee the delivery process, and drive continuous improvement initiatives to optimize software delivery practices.While fulfilling their POD leadership responsibilities, they also actively engage in software development tasks, contributing to coding, testing, and other technical activities. By combining leadership with hands-on involvement in development tasks, the Specialist Software Development ensures both the effective functioning of the team and the successful delivery of high-quality software products.This is a Technical Leadership role, and successful candidates will have a broad range of skills and knowledge in IT service delivery, business analysis, project management, and software development.Major Responsibilities:List the job’s key tasks and responsibilities in order of importance. Most jobs have three to five major responsibilities. Please specify the approximate amount of time (e.g. 50%) spent on each:DEMAND MANAGEMENT             •                     Collaborates with Delivery Managers, Product Managers, and Service Offering Managers Architects to identify delivery demands including new projects, product enhancements and Level 3 application support (problem investigation and corrective content for product defects).•                     Collaborates with Solution Designers, Business Analysts, and Solution Architects to define proposed solutions, estimate development efforts, and elaborate business requirements.•                     Documents Solution Delivery Plans that outline the approach, activities, timeline, and resources required to deliver solutions to meet specific delivery demands a particular set of requirements. SCRUM MANAGEMENT  •                     Coordinate the day-to-day activities of an Agile Development team, ensuring that work assignments are distributed and tracked appropriately, and that sprint goals are attained. •                     Support and guide the team by identifying and removing any obstacles or impediments that may hinder the progress of deliverables, in addition to technical development expertise as required.•                     Facilitates communication within the team and project/ product stakeholders. They ensure that everyone is aware of the status of deliverables, priorities, and changes to delivery timelines. SOFTWARE DEVELOPMENT       •         Develop a deep domain expertise for the products and projects supported by the POD. This includes understanding how the systems impact CNs business and the personas of consumers.•         Decompose requirements into user stories that are small, independent, and testable. Collaborate with product stakeholders to clearly define user story acceptance criteria.•         Work closely with cross-functional teams to design, develop, and maintain high-quality software solutions (on time and budget).  Ensure compliance to all quality, security, and code standards.•         Support other developers within the POD by conducting code reviews, troubleshooting of problems/ defects, and by arbitrating any conflicting requirements or priorities.RELEASE AND CHANGE MANAGEMENT  •         Safeguard CN production environments by ensuring that all solution requirements and integration failure points, or other dependencies have been thoroughly tested prior to release.•         Document comprehensive production Implementation Plans and define the roles and responsibilities of all contributors to releases and schedule/ submit production Change Controls.•         Collaborate with operational and support stakeholders to ensure the seamless implementation of delivered solutions into the production environment and transition to support personnel.Skills / Functional Knowledge:•         Proficient with the software development lifecycle and working in an agile environment.•         Experience in business analysis, application design and business requirements gathering.•         Strong negotiation, analytical, problem solving, and decision-making skills.•         Effective communication skills with both a technical and nontechnical audience at all levels.•         Experience with Service Management including planning, design, implementation, operation, and continuous improvement of service offerings.Technical Skills•         Front-end Web Development: Including HTML, CSS, and JavaScript.  Knowledge of modern frameworks/libraries like Angular, typescript, native script, or Ionic.•         Mobility Applications: Experience in Android Studio and Xcode for IOS development with Angular and Native Script, mobile architecture components, and Android and IOS frameworks.•         Back-end Development: Proficiency with Microservices using MuleSoft, Tomcat, JBoss, and experience working with Kafka, Apigee, MQ, IIB, Node JS and Java.•         Database Management: Understanding of database systems such as SQL Server, PostgreSQL, or others. Ability to design and interact with databases efficiently and perform query optimisation.•         Back end as a Service (Baas): Proficiency in Kinvey and/or Firebase including collections, flex services, rapid services, collection hooks, custom endpoints, and authentication.•         DevSecOps and Version Control: Experience working with Git and Azure Dev Ops for version control, and pipeline management.•         APIs (Application Programming Interfaces): Understanding and ability to create RESTful APIs to facilitate communication between front-end and back-end components.•         Server Management: Knowledge of server-side operations and deployment. Familiarity with cloud platforms like Azure and Google Cloud.•         Command Line/Shell Scripting: Competency in using the command line interface for tasks like navigating file systems, executing scripts, and managing servers.•         Security Basics: Understanding of basic security principles to develop secure applications. Identify any security issues that the application or any process may have and propose solutions.Education / Certification / Experience:•         Bachelor’s degree in computer sciences, Software Engineering, or Information Technology•         Minimum of 5-10 years of relevant experience in software development and scrum methodologiesOrganizational Analysis:•         The Specialist Software Development orchestrates the delivery of applications that are integral to the planning, operations, and safety of CNs Transportation business.•         The Specialist Software Development is a subject matter expert of their business domain and bridges any gaps between product stakeholders and the SCRUM team (POD).•         The impact of poor decision making in this role may lead to projects or other delivery delays, poor product quality impacting operations, or financial impacts (i.e. inflated delivery costs). Decision Making:The Specialist Software Development has the authority to make decisions or take action on:•         Setting Priorities: The Specialist Software Development has the authority to prioritize tasks and activities within the team, based on project goals, timelines, and resource availability. •         Task Assignment: The Specialist Software Development can assign tasks and responsibilities to team members, considering their skills, expertise, and availability. •         Problem Solving: The Specialist Software Development is empowered to make decisions to address delivery challenges, technical obstacles, or conflicts that arise within the team. •         Risk Management: The Specialist Software Development has the authority to assess risks, develop mitigation strategies, and implement contingency plans to minimize the impact on project delivery.•         Communication and Stakeholder Engagement: The Specialist Software Development has the authority to represent the team in communications with stakeholders, provide updates on project progress, address stakeholder concerns, and manage expectations.  About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The Integration/Cloud Engineer specialist is responsible for ensuring the overall availability, stability, performance and integrity of CN's Critical Operations and Rail centric integration platform portfolio. The Specialist must constantly work towards improving the monitoring, security and performance of his high-volume system environments. The Specialist’s major responsibilities include focusing on system growth, capacity planning and delivering automation functionalities to optimize support tasks. The Specialist will play a key technical role within his technical field while working closely with team members and acting as an end-to-end support focal point for CN’s critical solution systems. Operations is the foundation of I&T and the department is accountable for all critical and safety related systems. At its core, the position is based on a bulletproof methodology and to deliver excellence day-to-day, across the board, as a standard. Main ResponsibilitiesPlan and Execute installations/upgrades, configuration and maintenance of system software in support of business processing requirements in cloud or on premises.Design and develop integration solutions in cloud environments.Conduct investigations and follow-up on resolution and root cause analysis in relation to incident and problem managementEnforce compliance of Operational T2C and Gating requirements with Integration and Delivery teams.Responsible for end-to-end support of complex technical business solutions while leveraging the expertise of a wide range of technologies.Monitor and maintain system availability and performance.Define and maintain high availability system configurations and maintain/improve disaster recovery procedures and scripts.Ensure compliance with all appropriate CN IT standards (e.g. security, architecture, project delivery methodology, SOX, etc.)Automate and optimize support tasks using configuration and provisioning tools and scripts.Create and maintain DevOps scripts.Develop capacity metrics to help forecast system usage and growth.Identify cyber threats related to systems and implement mitigation solutions. Protect assets, detect vulnerabilities and respond to cybersecurity events.Train and coach fellow team members on Messaging and Brokering field technologies.Lead and work with the team to define, develop and implement appropriate automated processes and solutions to optimize day-to-day support activities. Lead and work with the team to refine operational best practices as well as evolve an end-to-end service oriented support model for critical systems. Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidences. The role requires minimal travel (20%) to CN locations in Canada and US. Requirements Experience·       Minimum 10 years of overall work experience·       Minimum 5 years experience in a Level 3 technical support environment in Middleware Messaging & Brokering systems or Integration platformHands on experiences with integration products such as IIB/WebMethods/Mulesoft/TibcoWorking experience with CI/CD pipeline or DevOps toolsExperience in administering and configurating solutions on Cloud computing platforms(ie: Azure, GCP, AWS)Experience with log analytics software and end to end monitoring solutions (ie: ELK, ADX, Dynatrace)Experience with Kafka, MQ, MQTT or AMQPExperience with Positive Train Control (PTC) systems, Railway Inter-operability communication or other administering safety critical systems is a plus Education/Certification/Designation·       Bachelor’s Degree in Computer Science or equivalent experience·       Certification in Information Technology Infrastructure Library (ITIL) Foundations 2011 CompetenciesAbility to work independently with minimum supervision.Ambitious to learn and adopt new systems and technologies.Independent problem-solving and root cause analysis skills with the ability to assume responsibility for resolution activities.Ability to manage multiple tasks simultaneously.Strong communication skills and ability to effectively communicate with peers, management, clients, and partners.Embraces a team mindset: develop collaborative relationships with others.·       Works independently with little supervision Technical Skills/KnowledgeKnowledge of design, develop and troubleshooting in multiple enterprise grade Integration platform solutions such as IIB/ACE, Mulesoft, Tibco and Kafka.Knowledge of develop and support with Azure DevOps, Terraform and Linux Shell scripting.Knowledge of large scale multi node deployment with a focus on cross site High availability configuration and Disaster Recovery Managed Failovers.Knowledge of networking topology and TCP stackKnowledge of application integration concepts, architecture principles and integration patterns. About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Specialist Safety Solution will deal with incorporating system safety principles into the design, integration, testing, operation and maintenance of railroad operational systems.  The fundamental purpose of the Specialist System Safety Engineering is to enable CN to demonstrate that safety assurance principles are incorporated into all activities through the lifecycle of a safety sensitive system.  This person understands the business goals, architecture and operation of a system and the related safety implications and is able to define the processes, techniques and requirements needed to help ensure that CN systems are designed, operated and maintained with acceptable levels of safety.   Responsibility 1·       Oversee the approach, scoping, definition, planning and delivery of the system safety engineering needs of a new system/program.    Responsibility 2·       Apply System Safety Engineering analysis techniques to support project needs and set requirements for projects.  Ex. (Fault Trees, Hazard Analysis, Safety Cases, FMEA, BowTie analysis, etc).  Responsibility 3·       Perform operational safety activities including categorizing, assessing or investigating safety events, interface with operational teams (both technical and in the field) and CN’s corporate Safety Management System activities to support daily decision making related to CN’s system safety needs. Responsibility 5 ·       Coach, train or mentor on System Safety Engineering techniques, represent CN in industry committees or professional organizations and guide CN’s vendors in support of CN's Safety AgendaEducation/Certification/Designation·       Bachelor of Engineering or Computer Science or better (Electrical, Mechanical or Industrial preferred)   Skills/Knowledge ·       Knowledge of Safety Engineering standards MIL and CENELEC.  Specific experience with MIL-STD-882 and EN5012X·       Knowledge of analysis techniques such as Fault Tree Analysis (FTA), Functional Hazard Analysis (FHA), System/Subsystem Hazard Analysis (SHA) and CENELEC/MIL Standards for Risk Assessment and Safety Case definition·       Knowledge of reliability techniques such as FMECA/FMEA and associated standards. Knowledge of Safety Management Systems (SMS), FRACAS and risk management techniques; ·       Knowledge of European and/or Canadian Safety Management System (SMS) policy, procedures and framework.  As well as supporting techniques such as BowTie analysis·       Knowledge of project scoping, planning and fundamental project management techniques·       Knowledge of Electrical and Mechanical systems and Hardware and Software design·       Knowledge or railway operations, railway suppliers and general business fundamentals. Experience ·       At least 3-5 Years experience in System Safety Engineering Techniques·       Experience in Safety Management Systems and Risk Management Techniques Experience in railroad operations, railroad suppliers or related businesses About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Specialist Identity and Access Management (IAM) acts as a subject matter expert and provides guidelines on integration of new solutions into the IAM practice and tools. The Specialist IAM will review existing processes and identify opportunities for improvement. This person will coordinate initiatives and projects for the team, working with internal and external partners.Main ResponsibilitiesProcess Management and Subject Expertise•                     Provide subject matter expertise in the IAM domain.•                     Organize committee meetings with stakeholders within the domain.•                     Ensure IAM policies, standards and procedures for IAM are followed.•                     Produce measures/metrics for the function.•                     Ensure that auditing procedure and audit reports are executed.•                     Review and assess operational processes to identify opportunities for improvement related to provisioning/de-provisioning, privileged access management, authentication/authorization, etc.•                     Standardize IAM processes and ensure alignment of IAM processes to the IAM policies and standards.•                     Develop, review and maintain strategic and tactical IAM initiatives to reduce risk, increase usability and operational effectiveness.•                     Lead and provide guidance in implementing complex IAM projects. Project management includes prioritization of activities, defining objectives, milestones and overall ensure successful on-time implementation and deployment.•                     Transition projects to core operations.•                     Direct Operations Support Responsibilities•                     Handle all core, project and change requests within the domain; prioritize, analyze requests and engage required teams.•                     Execute Identity lifecycle (Hiring, Change, Leave) within the domain.•                     Work with stakeholders to gather requirements needed for new system and application integration within IAM.•                     Control, monitor, and audit privileged access to systems and applications.Working ConditionsThis role will require off-hour support on a rotational basis.RequirementsExperience•                     Minimum 7 years of relevant work experience§  Minimum 5 years experience in Identity and Access Management§  Experience of railway industry§  Work experience within the IAM domain using a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM), Sailpoint or Saviynt. Education/Certification/Designation•                     Bachelor’s degree in Computer Science, Information Systems or other related field, or equivalent work experience•                     ITIL Management framework - Identity and Access Management.**Any designation for these above would be considered as an asset General Skills and Competencies •                     Ability to organize •                     Project Management•                     Ability to solve problems in innovative ways •                     Collaborate as ONE team: build collaborative relationships with others•                     Communicate effectively both orally and in written: adapt to the audience •                     Ability to think and act under pressure•                     Demonstrate an analytical mindset •                     Communicate effectively both orally and in written (French and English).* *Any skills/attributes for these above would be considered as an assetTechnical Skills/Knowledge·       In Depth Knowledge of privileged access management solution, preferably CyberArk.·       In Depth Knowledge of identity management solutions, preferably Saviynt·       In Depth Knowledge of SSO solutions·       In Depth Knowledge of Active Directory·       In Depth Knowledge of Azure and Google Cloud·       In Depth Knowledge of Conditional Access·       Able to script (Python, PowerShell)·       Terraform experience.·       Working knowledge of ServiceNow·       Knowledge of PKI Management·       Knowledge of Windows/Unix environments·       Detail-oriented self-starter with a high level of commitment and personal motivation·       Team player with great collaboration spirit·       Knack for prioritizing tasks and working in a fast-paced environment.·       Identity Federation and Privileged Access Management·       Knowledge of security in Windows Active Directory, Unix, IDM, Mainframe (ACF2, CICS, Natural) and/or other operating systems·       Knowledge of corporate organization structure: operational environments & processes Organizational ImpactDecision Making & ImpactsThe Specialist Identity and Access Management is a key player within I&T, controlling the quality of technology and service delivered into production.The Specialist Identity and Access Management make recommendations to the business and I&T team members to assist in decision making (including during projects).Level of Interaction/InfluenceThe Specialist interfaces directly with many key stake holders of the organization such as: Change Management, Release Management, Build and Operations Teams, Business and End User, Process Managers and Analysts, Application Support teams, Information Security, Internal Audit and Human Resources. About CNAs a leading North American transportation and logistics company, CN is a true backbone of the economy. With a team of approximately 25,000 railroaders, our focus is on moving both our company and the economy forward. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Product Manager is to assess and fully understand the business needs and translate those needs into business and technical requirements.  The Specialist Product Manager must have a strong mix of technical and business acumen and be capable of assessing the cost/benefit of a feature so they can collate a product backlog and prioritize a roadmap that best serves the business.The Specialist Product Manager works closely with the business and I&T stakeholders to operationalize these roadmaps for initial development, and lifecycle evolution/enhancements of the product.The Specialist Product Manager supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction and net promoter scoring.The Specialist Product Manager must ensure the product, and related enhancements meet business needs based on their comprehensive understanding of the user journey and pain points.Main ResponsibilitiesBusiness Partnering·      Create trusted relationships between the Business and I&T organization, ensuring that there is a clear communication channel between the two and that product expectations are aligned·       Work to understand the business processes, tools and all related pain points and priorities·       Translate business and operations feedback into solutions through product requirements, product plan, and roadmap that is aligned to the business vision·       Work with the business, service offering managers, and product owners to capture and develop pipeline of product opportunities, cost optimizations, and innovative ideas·       Work with the business to build business cases (including the need for change / objective, strategic alignment, benefits, high-level implementation plan, financial analysis, risks, etc.), and were necessary promote business sponsorship·       Support the annual and 3 year rolling capital planning exercise to ensure product is capitalized to deliver expected benefits to the business·       Provide business leaders with insight into innovative technologies that can disrupt or enhance business models / capabilities and be capable of building out business case to prove the idea·       Measure satisfaction through various feedback channels and KPI’s (e.g. Net Promoter Score)·       Based on satisfaction results, develop an action plan to address issues and escalate to leadership, as appropriateProduct Life-Cycle Management·       Work with service operations and or the business to capture, translate and enrich business requirements for new and existing products and related services to ensure continued utility·       Engage with key stakeholders to achieve a shared vision of product goals and priorities and socialize with all stakeholders·       Develop a product roadmap aligned to business needs and priorities·       Monitor and analyze technical components to identify potential issues and new capacity requirements for future demands of the Business·       Build working models of the product for demonstration purposes or as part of the development process to enable faster feedback loops, engage end users earlier and jumpstart implementations·       Work with cross-functional teams to ensure innovation productization / realization into new products·       Employ appropriate techniques to capture requirements and manage them on an on-going basis through the project lifecycle·       Analyze competitive and alternative products so as to understand what capabilities the product must have to delight internal and external customers·       Maintain a product lifecycle perspective, and facilitate the balancing of short-term achievements with long-term goals·       Be able to understand the lifecycle of a product and when the time is right to transition functionality and decommissionEvolving Product Management Discipline·       Prioritize product development activities to ensure alignment to both the business and technology strategies·       Support prioritizing new products and related projects and programs·       Facilitate the definition and tracking of key metrics related to the product (e.g., performance, financials, ROI, etc.)·       Collaborate with Specialist Product Managers and other stakeholders (e.g., procurement, security, architects, innovation) to avoid duplication and manage dependencies as requiredRequirementsEducation/Certification/DesignationBachelor's degree in computer science, business administration or equivalent degree or experienceSkills/Knowledge·       Business acumen, and the ability to communicate with executives, business domain stakeholders and technical staff alike·       Experience with capital planning, creating statements of work, business requirements documents·       Excellent leadership, influence, communication, presentation, and facilitation skills·       Effective planning, presentation, and organizational skills·       Excellent analytical and technical skills with cloud platforms, data strategies·       In-depth knowledge of product management & business analysis (Certification is an asset)·       Familiarity with the principles of DevSecOps / Agile software delivery·       Ability to develop a product vision and execute to make that vision a reality·       Experience with railroad operations, dispatching, and or telecom is an asset ·       Knowledge of critical systems and system engineering is an assetExperience·       Minimum 10 years overall work experience·       Minimum 5 years demonstrating technical leadership qualities and/or overseeing deliverables·       Minimum 5 years of experience in a Product Management or business analysis, or related role·       Experience of engaging senior leaders and other stakeholders to support business decisions·       Experience in shaping, building, scaling and sustaining products·       Experience in diverse roles and increasing responsibilities across Business and I&T, although a business-only career is acceptable if business roles included sufficient technology focus·       Minimum 3 years working in or with Design Thinking and Lean / Agile software delivery teams.       Working Conditions·       This role may require occasional business travel in accordance with CN policy for meetings (10-20% of time)About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary We're seeking a highly skilled and experienced Observability (full-stack) and APM Specialist to join our dynamic team. The ideal candidate will possess an in-depth understanding of observability principles and application performance management, with a focus on optimizing and ensuring the reliability and efficiency of our applications. Hands-on experience with industry-leading tools such as Dynatrace and/or Datadog is highly valued, as these platforms are integral to our monitoring and analytics strategies. Main Responsibilities ·       Implement and manage observability and APM solutions to monitor, analyze, and optimize application performance. ·       Develop strategies for log management, application tracing, and real-time analytics to ensure high availability and performance. ·       Work closely with development and operations teams to integrate observability tools into the CI/CD pipeline. ·       Provide expertise in troubleshooting and root cause analysis for complex performance issues. ·       Customize and configure Dynatrace and Datadog for specific use cases, ensuring comprehensive coverage and insightful analytics. ·       Conduct regular performance audits and recommend improvements to enhance application stability and user experience. ·       Stay abreast of the latest trends and technologies in observability and APM, and evaluate potential tools and techniques for adoption. Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. Requirements Experience ·       5+ years of experience in observability and application performance management. ·       Hands on knowledge of alerting, incidents creation and dashboard creations ·       Deep Understanding and Experience in Full Stack Observability ·       Deep hands-on experience with Dynatrace and Datadog, including implementation, configuration, and optimization. ·       Expert in Troubleshooting and Drilldown Analysis using Dynatrace or Datadog ·       Strong understanding of cloud environments (GCP, Azure) and experience in managing SaaS-based observability tools. ·       2+ years of hands-on technical working experience in managing Google Cloud Platform (GCP) and Microsoft Azure hosted infrastructure & systems. ·       2+ years of technical working knowledge of containers technology, such as Docker, and Kubernetes. ·       2+ years of experience in coding Infrastructure as code (Terraform, Ansible etc.) ·       5+ years of technical understanding of the nuances involved in various operating system environments (Windows, Linux, AIX, Solaris), Application Servers (WebSphere, Tomcat) and databases (DB2, Oracle, MS SQL, PostGres) ·       Strong Technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance. ·       Proficiency in scripting languages (e.g., Python, Shell) for automation of monitoring tasks. ·       Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. ·       Strong communication and collaboration skills, with the ability to work effectively across teams. ·       A great plus to have experience in Open-source Observability tools like Prometheus, Grafana, ELK, and FluentD. Education/Certification/Designation ·       Bachelor’s Degree in Computer Science or equivalent degree or work experience ·       Cloud certification* ·       Dynatrace and/or Datadog Certification Competencies ·       Applies critical thinking ·       Demonstrates agility and drives change ·       Innovates ·       Collaborates with others and shares information ·       Sets direction and inspires others ·       Communicates with impact ·       Identifies needs and finds solutions to create value for all stakeholders *Any skills/attributes for these above would be considered as an asset Technical Skills/Knowledge ·       Knowledge of Agile and Waterfall project methodologies ·       Knowledge of software development, telecom, infrastructure, or Industrial IoT technologies ·       Knowledge of Information and Technology (I&T) security principles ·       Strong systems engineering or development knowledge ·       In Depth knowledge of Observability tools like Dynatrace or Datadog* *Any knowledge for any of the above would be considered as an assetAbout CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project lifecycle. Main Responsibilities Gathering & Managing Business Needs ·        Plan business analysis activities for projects/initiatives ·        Analyze project requirement relationships (affinity diagrams, fishbone, feasibility analysis, etc.), maintain traceability of requirement changes and establish their priority ·        Organize and facilitate workshops, interviews, and meetings, while being mindful of the impact of organizational changes ·        Create and validate current and future processes with business partners ·        Map business processes and roles to activities (workflow diagrams, responsible, accountable, consulting, informed matrix [RACI], etc.) and follow the Process Classification Framework (PCF) ·        Analyze processes to identify business opportunities ·        Elicit and document business requirements from internal and external partners (requirements traceability matrix (RTMs), user stories, use cases, etc.) ·        Analyze, synthesize, document, explain and communicate business information to technical teams and vice versa ·       Define and understand solution gaps and communicate the impacts to the business  ·        Support the business in program increment/product backlog prioritization and in testing activities ·        Apply and ensure compliance with all CN IT standards throughout the project. Cross Project Integration ·        Lead cross-functional collaboration with other projects or programs to validate business needs ·        Understand cross-project dependencies to align project deliverables. Coach ·        Coach project team members on the delivery approach (SAFe methodology) and business analysis concepts (process mapping, user stories, acceptance criteria, etc.) ·        Share business and expertise knowledge with project team members and with the business analysts community. Business Analysis Practice Development ·        Work closely with the Business Analysis Lead and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit. Working Conditions The Specialist may be required to travel occasionally in North America. Requirements Experience ·        Minimum 5 years’ relevant work experience ·        Minimum 5 years’ experience in business analysis and processes ·        Experience with Lean Six Sigma and Agile methodologies ·        Experience with writing user story with acceptance criteria ·        Managing/Prioritizing Product Backlog ·        Experience with Azure Dev Ops/JIRA ·        Experience using Visio  ·        Experience with process mapping ·        Experience in project management methodology ·        Experience working on enterprise level projects impacting multiple stakeholders. Education/Certification/Designation ·        Bachelor’s degree in Business Administration/Information Systems, Computer Science, Engineering or equivalent degree and experience ·        IIBA-CBAP (asset) ·        Lean Six Sigma Green Belt (asset) ·        Scaled Agile Framework (SAFe) PO/PM (asset) ·        Scrum master certification (asset). General Skills and Attributes ·        Be able to solve problems creatively ·        Embrace a team mindset: Develop collaborative relationships with others (Product Owner, Product Manager, Architecture, Delivery Team, Business SMEs, etc.) ·        Be able to effectively communicate verbally, in writing and in bargaining ·        Empower and develop people: provide feedback and recognition ·        Use analytical skills. Technical Skills/Knowledge ·        Facilitation techniques ·        Elicitation techniques ·        Requirements definition and decomposition ·        Backlog management and prioritization techniques ·        Process mapping ·        Iterative Agile methodology ·       Knowledge of Transportation & Logistics, including Intermodal & Carload (asset)   About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryCNDS (CN Data Services) is seeking a Data Platform Architecture Manager to lead the delivery of the Data Platform and Systems Architecture practice and Data Platform Engineering delivery at CN. The role is responsible for leading technological roadmap discussions, data platform and system architecture, Data Platform System Design, Data Platform delivery and steering the organization towards innovative and secure Data Platforms to meet business requirements in collaboration with the leadership team. Main Responsibilities Team Management · People Management - management of direct reports, goals setting, career development, hiring, work assignments, team performance. · Talent Development - ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources. · Staff Aug Management - Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources. · Ensure financial objectives are reached and tracked (OPEX/CAPEX).   Data Platform System Architecture & Platform Delivery · Architecture Review Board - Oversee the delivery of complex & critical solution architectures: Ensure processes and governance are understood and followed, works with other teams to facilitate collaboration, ensures involvement of the right architects, right SMEs and key stakeholders during the processes. Ensures that deliverables are meeting quality standards and delivered on time · Project Scoping - Translate business requirements into project delivery plans. · Project Staffing - Create agile delivery PODs with properly skilled architects · Project Delivery -Drive project execution and quality with regular engineering reviews. · Strategy, planning and management of data platform budgets.   Architecture Practice Management   · Give overall direction and guidance for putting in place best-in-class architecture processes for designing large and complex systems. Assign and coordinate extensive workload based on project criticality and architecture complexity. · Ensure key architecture decisions made during projects aimed to maximizes the value and manage the risk of CN investment · Ensures that solutions are in line with enterprise and domain architecture content to support short and long-term business objectives · Ensure architecture solutions from the team are aligned with the requirements from the Reliability team and the Safety team · Drive change to enable enterprise and domain architecture strategies and positions · Represent Architecture in project management process improvement initiatives · Identify, promote, and lead process improvements. · Development and implementation of strategic planning for data platforms and systems Architectures. · Building and maintaining relationships with key stakeholders and influence, with a customer-centricity mindset for optimal expectations management. · Continuous communication planning and execution to keep all stakeholders informed and engaged.    Organizational Impact Decision Making & ImpactsAs this role focuses on leading a team to deliver business and technical solution, the organizational impact is substantial.  Level of Interaction/Influence The following team interaction is expected: ·                I&T Directors, Senior Managers and peer managers ·                Product Manager group ·                Architecture group ·                Data Engineering ·                Data Design ·                Data Governance ·                Data AI ·                Information Architecture ·                Project Managers ·                Operations Team ·                Other Design Team ·                CN business partners (Signal & Communication, Intermodal, etc.) and other I&T teams  Employees Supervised/Org Structure Manages a team of experts, specialists, analysts and consultants  RequirementsEducation & Experience·       Minimum 10-15 years overall work experience, with a gradual evolution from software development roles ·       Minimum 5 years experience leading teams and overseeing deliverables  ·       Bachelor's degree in Computer Science, Computer Engineering, or equivalent degree  Skills/Knowledge·                Data Platform architecture and system design ·                Define capabilities, principals, patterns, and positions ·                Define architecture and engineering standards, patterns & best practices. ·                Lead the delivery and rollout of data platforms into PROD and comply to service operationalization standards ·                Platform modernization strategies including features and enhancements ·                Define the platform roadmap and strategy with the Product Managers (PDM) ·                Platform integration ·                Platform integration planning, optimizations, and continuous improvement ·                Platform adherence to CN security policies and standards ·                Collaborate and support the Platform SOM and SM with cost management and forecasting ·                Define strategies for the cost-effective delivery of scalable and reliable distributed systems ·                Collaborate in definition and evolution of platform on-boarding process ·                Determine TCO and ROI of platforms by understanding business value and opportunities of IT costs reduction ·                Work with Enterprise Architecture to align and introduce new solution/technologies for the Enterprise ·                Work with other platform architects to ensure support of required capabilities in their roadmaps ·                Work with Solution and Systems Architects to ensure the platform is integrated into a new or existing solution efficiently ·                Work with Product Managers (PDM) and business to understand new requirements and business needs and concerns ·                Work with technology vendors to influence their roadmaps and strategies to support CN objectives ·                Actively participate and lead recurrent architectural & technical meetings with vendors ·                Communication planning to ensure the operations team understands the platform and the roadmap of the platform ·                Evaluate current and emerging technologies ·                Be a leader in the CN, fostering a culture of design thinking, brainstorming, efficiency, and balancing vision with practicality. ·                Influence CN leadership with effective communication of proposals, directions and strategic decision making. ·                Demonstrate leadership by helping colleagues participate in the platform development activities and get exposed adequately for further career growth. ·                Perform technological surveillance for continuous modernized and innovative platform capabilities. ·                Expert knowledge of Big Data Architecture is required ·                Expert knowledge of Databricks is required ·                Expert knowledge of Cloud Architecture - Monitoring, Networking, Security, Storage, Compute with GCP and Azure is an required ·                Strong experience all phases of software SDLC and DevSecOps technologies and practices ·                Strong experience leading practices and the work of others. ·                Strong experience with Agile/Scrum/Safe delivery management and planning ·                Strong ability to manage priorities in an evolving environment and to handle multiple demands. ·                Proven ability to organize team and workload in order to achieve objectives and targets ·                Strong organizational skills - tactful, resolute and committed in providing excellent customer service ·                Very good experience in the identification, assessment and management of solution and business risks/value ·                Very good influencing and communication skills with stakeholders at various levels ·                Good ability to work and develop partnerships effectively with colleagues, managers, suppliers and stakeholders in a variety of situations ·                Focused on continuous improvement, and able to anticipate future circumstances   ·                Good ability to understand the long-term ("big picture") and short-term perspectives of situations ·                Knowledge of key regulatory guidelines as a definite asset  This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.About IT at CN CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN’s I&T team is more than a first-class technology shop - they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  Why You Want this Job CN’s Information & Technology group is looking for someone to help drive its transformation journey. For you, this means an opportunity to review and optimize CN’s Identity & Access Management (IAM) processes and tools. It also means participating in a variety of innovative initiatives and thus, deepening your knowledge and experience in the IAM field. This job could be for you if you enjoy learning and finding ways to do things better. You must also possess the right balance of technical acumen and customer focus to deliver both high-quality solutions and high-quality service to the many different stakeholders you will be collaborating with across CN. Responsibilities Analyze, design, build, test and deploy enterprise and/or customer-facing projects (including requirements gathering, business analysis and process engineering) Participate in the design, creation and update of SAP roles with associated entitlements; translating functional requirements into technical design Participate in the design, creation and update of Role-Based Access Control (RBAC) with a central Identity and Access Management solution Support and provide technical assistance for the implementation of new solutions Troubleshoot any incidents or issues related to IAM services Maintain and assess operational requirements and service issues for improvement opportunities Provide rotational on-call support Requirements Experience in SAP ECC, including HR and BW security authorizations Ability to translate SAP security business requirements into technical terms Experience with a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM) Thorough understanding and up-to-date knowledge of Identity & Access Management concepts and best practices Minimum 1-3 years of experience in planning and implementing IAM capabilities: Identity governance and administration Access management and federation Identity Access Management (IAM) program design and enhancements Creation and maintenance of strategic road maps for Identity Management systems Experience in other SAP solutions such as Solution Manager, SRM security an asset Experience with Windows Active Directory, Unix, cloud apps security integration an asset Analytical and critical thinking skills Ability to handle multiple and moderately-sized assignments simultaneously Demonstrated problem-solving through ingenuity and creativity Excellent verbal and written communication skills in both English and French

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Expert, Solution and System Integration - Systems, Applications, and Products (SAP) is responsible for assisting in the technology transformation from SAP ECC to SAP S4 HANA, seamlessly connecting Procurement and Supply Management business requirements with user experience. The role involves developing integration strategies for highly complex ecosystems, creating precise interface specifications, and analyzing solutions to ensure smooth data flows across various layers (e.g., hardware, platforms, applications, legacy systems). The incumbent’s leadership and meticulous product documentation will be instrumental in driving successful product development. Main Responsibilities Strategic Integration Leadership - 40% •                     Lead the software development lifecycle, overseeing end-to-end solution development envisioned by architects •                     Act as the technical bridge between solution architecture, business analysis, design, development, infrastructure integration, quality testing, vendors, and project management •                     Oversee the projects and programs solution delivery for the functional stream and dependencies across functional workstreams •                     Lead the principles that guide quality management when it comes to delivery of the solution •                     Decide on technical architecture changes, compliance with requirements and alignment with business objectives in collaboration with solution architects and business leads •                     Ensure a consistent understanding of the solution across all team members •                     Drives and takes functional and technology solutioning and decisions for the stream •                     Lead and coordinate daily work of internal Solution Designer Specialists and Analysts Day-to-Day Operations - 40% •                     Collaborate with Business Lead and Subject Mater Experts (SMEs), Product Owner, Product Manager, and Architects, to understand business objectives and purpose of the future application •                     Supports requirements gathering and architecture shaping •                     Perform research to understand ‘As Is’ applications and architecture artifacts •                     Understand integration points between, legacy systems, front-end, back-end and satellite systems and highlight potential solution delivery risks •                     Envision and identify systems components required to deliver the full integrated solution •                     Collaborate with Business and Data Designers to define data conversion strategy •                     Collaborate with Quality Assurance to build-up strategies and overall integration testing requirements •                     Escalate potential architecture changes or change in scope •                     Review and approve functional design documents and ensure consistency of documentation of integrated solution •                     Collaborate to the preparation and coordination of the full implementation plan •                     Ensures solution is stable in production and properly transferred to core •                     Master the end-to-end solution and act as the go-to person for any question related to the solution in scope for delivery •                     Ensure solution is stable and sustainable in Production Environment •                     Assist in defining design standards, maintaining and evolving governance, and foundational best practices (i.e., design patterns, design principles) •                     Maintain the currency of the design documentation •                     Lead technical discussions and moderate technical decisions Effective Collaboration - 20% •                     Collaborate seamlessly with cross-functional technical teams, fostering innovation and efficient problem-solving •                     Engage with both business stakeholders, external solution integrators, and technical experts, adapting communication styles as needed •                     Logs, tracks, and updates Risks Assumptions Issues Dependencies log with a mitigation approach to reduce project and program risks Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is eligible to participate in CN’s hybrid model completing 3 days at CN office and 2 days working from home. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. Requirements Experience Solution & Systems integration Systems, Applications and Products •                     Minimum 8 years overall work experience •                     Minimum 5 years experience in SAP ECC or S4 HANA §  Experience with cloud technologies (e.g., SAP Ariba, SAP Fieldglass) §  Experience with Procurement and Supply Management business processes and associated solutions §  Demonstrated experience delivering technology projects involving multiple parties     •                     Education/Certification/Designation •             Bachelor’s Degree in Business, Computer Science, Computer Engineering, Electrical Engineering, or equivalent degree and experience Competencies •                     Communicates with impact •                     Demonstrates agility and drives changes •                     Applies critical thinking •                     Collaborates with others and shares information •                     Sets direction and inspires others •                     Identifies needs and finds solutions to create value for all stakeholders •                     Identifies potential safety and security risks Technical Skills/Knowledge •                     Knowledge of SAP solutions (ECC/S4 HANA modules: MM, FI, PM. SAP Ariba, SAP Fieldglass) •                     Familiar with Agile and Waterfall project methodologies •                     Knowledge of software development and technical documentation •                     Knowledge of Information and Technology (I&T) security principles Organizational Impact Decision Making & Impacts The Expert, Solution and System Integration - Systems, Applications, and Products has the authority to make decide on technical architecture changes, compliance with requirements and alignment with business objectives in collaboration with solution architects and business leads. The role drives and takes functional and technology solutioning and decisions for the stream.   Level of Interaction/Influence The Expert, Solution and System Integration - Systems, Applications, and Products interacts with individuals internal and external to CN. Within the organization, the incumbent liaises with Project Managers, Business leads and third-party Integrator leads. Outside of CN, the role communicates with vendors.   This position is posted as a grade LEVEL 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience. About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.    

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryAs SRS (Service Reliability System) Application Support Specialist, you will be responsible for safe-guarding applications in the areas of Waybill, Service Scheduling and Customs.  You will provide operational support services across pre-production and production environments for CN’s core applications, to move rail traffic as well as exchange information with internal and external trading partners.  You will join a dynamic Team of SMEs (Subject Matter Experts) accountable for integration of new projects into existing core systems.  As Business liaison, you will determine requirements, analyze, and provide solutions for project integrations, enhancements, and fixes for defects.  Solutions implemented must be sound and follow ITIL, and SOX requirements.  All code changes must be optimized, efficient and ensure that needs of our business partners, and new customers are met.  Sox and government legislated requirements must also be satisfactorily met.As a Specialist, you will be expected to understand business requirements, troubleshoot issues, perform analysis, design, and program using ITIL framework.  Technical documentation, impact analysis, QA scripts & test scenarios are also functions and capabilities within the Specialist’s toolkit.You are a focused, determined, inquisitive, and independent individual.  Who thinks outside of the box and uses your experiences to navigate the challenges of a fast-paced environment; to ensure job well done, on behalf of our Business partners and CN Customers.Main Responsibilities·       15+ years experience with mainframe development.·       Development using Natural programming language.·       Online IMS/Natural programming with screens. ·       Batch processing with JCL.·       Experience in a support role of critical, time sensitive applications.·       Perform analysis of system issues, to design effective solutions to meet business needs.·       Provide estimates, technical design, program specifications, code, unit test and integration testing.  Assist with QA of other Team members changes.·       Contribute to, prepare implementation plan for deployment, cutover and fallback.  Monitor promotion.·       Ensure compliance with all CN IT standards (e.g. code reviews, security, architecture, systems platform, performance, service now SLAs, SOX etc). Operational Excellence ·       Provide 24/7 support of SRS service offerings to meet service level agreements (SLA).·       Lead incidents and support problem investigations, providing resolutions and follow-up on lessons learned.·       Provide technical expertise and leadership in mitigating solutions as project resource.·       Experience using Microsoft (Teams) and Service Now (SNow) to leverage SDLC and meet service level commitments.·       Work with Product Managers to ensure all work is prioritized and approved by Product Owners.·       Support business continuity planning and disaster recovery (BRP/DR) efforts.·       Integrate ITIL framework and best practices into life cycle of applications supported.·       Complete service requests in timely manner to contribute to KPIs on system performance and availability.Delivery/Modernization ·       Participate in T2C transition of new projects to core support.·       Ensure compliance with all CN IT standards (ie Security, SOX etc).·       Change and release management procedures must be adhered to using Service Now.·       Provide automated solutions for process and support activities to reduce resolution time.·       Facilitate/participate in meetings and brainstorming workshops with projects, business, and external partners.Customer Satisfaction ·       Foster strong relationships with business partners, and ITCC.·       Manage (on rotation basis) Team mailbox and Service Now requests.·       Liaison with other teams, vendors, and managed services.·       Assist with business prioritizations for enhancement/defects.  Education/Certification/Designation ·       Bachelor's degree in computer science and software engineering.·       Bilingual with high proficiency in English (spoken/written)·       Ability to communicate effectively with management, as well as across technical & business areas.·       Excellent listening and interpersonal skills.·       Prioritize and multi-task well, in high-pressure critical applications.·       Strength in problem solving, and analytical skills.·       High energy leader who engages and motivates others.·       Ability to work independently, and as member of a high functioning team.Technical Skills/Knowledge ·       Functional design skills·       Programming language Natural/Adabas, Cobol·       Understanding of batch processing concepts, knowledge of Job Control Language (JCL), Vsam, Syncsort, Job scheduler·       IBM 3090, OS MVS·       DB2 SQL, Data studio·       MQ transactions, Visual Edit·       EDI, WebmethodsAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.