Overview of salaries statistics of the profession "Supply Chain Performance Specialist in "

The role of an Associate Lead will have an integral part of the overall customer experience strategy by supporting the selling and service operations within Hudson’s Bay. As an Associate Lead you will manage the department and store performance through direct development of associates with consistent coaching and mentoring for optimal sales results. As an Associate Lead you will partner with the Manager and have ownership for a function or department and will assist in providing enhanced leadership presence and improve store accountability. You Will: Build and maintain long-term relationships with our customers, providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, sharing product suggestions and additional product information by offering alternative options. Lead a merchandise department within the store by demonstrating advanced product knowledge and customer service Provide coaching and training to associates on the team and throughout the store as needed Execute activities related to store initiatives to offer customers additional products and services related to merchandise category mix Support in proper zoning and scheduling of associates within the department and make adjustments as required based on changing priorities Empower associates to provide solutions for customer inquiries escalating when necessary Execute on all corporate policies and procedures including Occupational Health and Safety and Loss Prevention You Are: A customer champion. Consistently delivers a high standard of customer service and can be relied upon to put the customer first. Constantly seeks new opportunities to build and improve relationships and understand customer needs. Proactively solicits feedback from customers to determine solutions. Inspires others to serve customers in creative ways. Builds exceptional customer relationships. Relied upon by peers and teams as a role model for this trait. Has a clear view of how the different abilities, background and cultures of team members work together. Takes an active interest in coaching and mentoring others. Fosters a performance culture with those they collaborate with to deliver positive outcomes across the organization. You Have: Previous leadership experience in managing selling teams within a multi-channel customer contact center Demonstrated experience in motivating and developing a high performing team. Excellent verbal and written communication skills; effective presentation skills. Strong prioritization and time management skills Ability to be flexible and adapt to a constantly changing environment. A self motivated leader who takes initiative to support customer and associate experience Showcase development and ongoing interest in pursuing a management / leadership position with the organization Your Career: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental) An attractive employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Warehouse Manager for one of my clients in the retail sector. Based in Longueuil. If you have experience as a Warehouse Manager, are comfortable with interpersonal relations, are structured and want to lead continuous improvement projects, contact us for this challenge! As Warehouse Manager, your main responsibilities will be..: - Support a team of 6 Warehouse Supervisors - Manage all inbound and outbound product movements within the Distribution Center (DC) - Manage the movement and accuracy of inventory, the receipt and storage of goods, locate the location of goods sent by each supplier, ensure on-time delivery - Ensure good communication between staff members, as well as with suppliers and customers. - Monitor key performance indicators. - Ensure accurate and measurable processes are in place, and drive continuous improvement in CD. - Participate in various committees; contribute to decision-making. - Write reports and prepare budgets. - Ensure compliance with health and safety standards in the DC. - Maintain warehouse equipment (forklifts, etc.).- College diploma or, preferably, a university degree in a related field; (asset) - At least 5 years' experience in the distribution field, - Rigor in work organization and control of procedures - Team spirit and proven communication skills; - Excellent computer skills. PROCESS: Initial interview with Anissa El Farh Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and the Department Director. To apply: www.fedsupply.ca To contact me: (438) 498 0291 The masculine form is used here only to save space.

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

SAP Functional Solution Architect / Process Leader - Supplychain Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 6, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 124951 Primary Location: Montreal, QC All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems -- What will your typical day look like? Our technologists help clients implement innovative technologies to drive their business’ forward. Our consultants link technology insights to clients’ organizational goals to fit within their operating models, accounting for their people, intellectual capital, and industry specific processes. You will have access to a high-quality portfolio of businesses and clients with opportunities to work across capabilities, industries, and geographies - in roles and on projects aligned with your SAP skills. As a S/4 HANA Industry Business Architect you are expected to: • Have deep SAP best practices process knowledge already in one of Record-to-Report, Order-to-Cash, Procure-to-Pay, Supply Chain (Demand Planning & Forecasting, Warehouse Management, Transportation Management) • Become an SAP best practices industry processes subject matter leader and be familiar with how these processes are brought to life in SAP’s S/4HANA Industry Solutions • Deliver complex S/4HANA transformation projects successfully • Lead and support S/4HANA pursuits and Practice Development initiatives • Supervise and coach junior colleagues and manage parts of client engagements • Develop external eminence for Deloitte and yourself • Promote and foster collaboration and knowledge sharing between practitioners within Deloitte About the team The full potential of SAP solutions isn't just about technology, it's also about driving sustainable business value. At Deloitte, our SAP specialists deliver the technology and services to help our clients meet business performance goals and improve processes. As an SAP Global Partner, we provide a broad range of consulting services, from HR, CRM and supply chain to finance transformation. Enough about us, let’s talk about you You are someone who has: • Functional proficiency with at least 2+ full lifecycle SAP functional solution and business process architectures and 8+ years of industry and/or consulting experience in the SAP space • At least 6 years of SAP experience implementing SAP including experiences with SAP S/4HANA and some of SAP’s Industry solutions • SAP S/4HANA knowledge and experience and SAP certification is an asset • Experience in providing post implementation support • Strong understanding of the integration points with SAP’s cloud application portfolio (eg. Success Factors, Ariba, Customer Experience) • Ability to develop and present new ideas and conceptualize new approaches and solutions • Proven analytical skills and systematic problem solving • Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: SAP, Solution Architect, Developer, Supply Chain, QC, Technology, Operations, Quality Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The role of Specialist Software Development is to contribute to the whole solution by analyzing functional specifications to identify the best technical design (blueprint) and coding parts of the solution. The Specialist takes full responsibility of assigned deliverables, aligns own workload and focuses on key tasks in order to deliver as per service commitment, leveraging own expertise and skill set to achieve delivery goals. Depending on the assignment, the role may apply in either a Project, Enhancement or Support environment.  Main Responsibilities  Deliver & Support •            Write performing quality code to fulfill design and pass code review with minimal number of defects •            Apply configuration on development environment when required •            Participate in implementing and supporting full product in production. •            Analyze source system data to assess data quality, connect to data sources, import data and transform data for Business Intelligence   Technical Expertise  •            Design ETL processes and develop source-to-target data mappings, integration workflows, and load processes •            Interact with Data Designer to understand requirements for solutions. Highlight the technical impacts of the functional design on existing solutions based on a detailed analysis. •            Deliver technical design and database structure for medium to high product complexity •            Create, review and maintain technical documentations. •            Analyze and troubleshoot the production issues and provide remediation   Architecture •            Contribute in developing the design and coding standards that will apply to the whole practice •            Document blueprint based on requirements & functional designs •            Document designs and architect data maps, develop data quality components and establish and/or conduct unit tests •            Involved in gathering, understanding and validating the project specifications and participate in ETL architecture design reviews   Quality Controls  •            Ensure Quality KPI are identified, measured and produced ensuring respect of development standards.  Ensure right level of testing is consistent across all projects. •            Identify problems, develop ideas and propose solutions within differing situations requiring analytical, evaluative or constructive thinking in daily work. •            Perform reviews and quality checks after data has been loaded   Working Conditions •            N/A Requirements  Experience •            Minimum 4 years overall work experience as a developer •            Hands On with Azure, ADF and Databricks is a MUST •            Proficiency with programming languages Java, Python and Shell scripting is a MUST •            Proficiency with programming language Scala is a plus •            Ability to develop Batch and Streaming applications •            Exposure to NoSQL database and thorough experience with SQL •            Experience working in Agile environments and Azure devops  Assets •            Azure Certification, DataBricks Certification, Snowflake expertise •            Knowledge of Hadoop ecosystem (Hive, Spark, HDFS, NiFi)  Education/Certification/Designation •            Bachelor’s degree in computer science or equivalent degree or work experience   Functional competencies/Soft Skills •            Strong communication skills, including the ability to speak clearly to technical and nontechnical people. •            Self-driven, highly motivated, team player and able to learn quickly   Technical skills/ Knowledge •            Proficiency with SQL and/or data modeling skills. •            Proficiency with programming technologies in area of expertise, Python, Java/Scala, PowerShell •            Experience in troubleshooting and resolving database integrity and performance issues •            Experience in Data warehouse design, ELT/ETL and BI reporting/analytics tools •            Experience with Big Data techniques and Cloud, Knowledge of Messaging Queue (Kafka, Azure Event Hub, RabbitMQ, Etc..) and  ELK •            Experience developing CI/CD pipelines •            Awareness of Agile principles, automation, Scripting Skills  and DevOps •            Strong understanding of data warehousing and business intelligence architecture •            Experience with Azure (DataLake, DataFactory, DataBricks, Data Explorer, Data warehouse) •            Experience with version control systems (git) and Azure DevOps •            Knowledge of Big Data analytics technologies in a Cloud environment About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary The Integration/Cloud Engineer specialist is responsible for ensuring the overall availability, stability, performance and integrity of CN's Critical Operations and Rail centric integration platform portfolio. The Specialist must constantly work towards improving the monitoring, security and performance of his high-volume system environments. The Specialist’s major responsibilities include focusing on system growth, capacity planning and delivering automation functionalities to optimize support tasks. The Specialist will play a key technical role within his technical field while working closely with team members and acting as an end-to-end support focal point for CN’s critical solution systems. Operations is the foundation of I&T and the department is accountable for all critical and safety related systems. At its core, the position is based on a bulletproof methodology and to deliver excellence day-to-day, across the board, as a standard. Main ResponsibilitiesPlan and Execute installations/upgrades, configuration and maintenance of system software in support of business processing requirements in cloud or on premises.Design and develop integration solutions in cloud environments.Conduct investigations and follow-up on resolution and root cause analysis in relation to incident and problem managementEnforce compliance of Operational T2C and Gating requirements with Integration and Delivery teams.Responsible for end-to-end support of complex technical business solutions while leveraging the expertise of a wide range of technologies.Monitor and maintain system availability and performance.Define and maintain high availability system configurations and maintain/improve disaster recovery procedures and scripts.Ensure compliance with all appropriate CN IT standards (e.g. security, architecture, project delivery methodology, SOX, etc.)Automate and optimize support tasks using configuration and provisioning tools and scripts.Create and maintain DevOps scripts.Develop capacity metrics to help forecast system usage and growth.Identify cyber threats related to systems and implement mitigation solutions. Protect assets, detect vulnerabilities and respond to cybersecurity events.Train and coach fellow team members on Messaging and Brokering field technologies.Lead and work with the team to define, develop and implement appropriate automated processes and solutions to optimize day-to-day support activities. Lead and work with the team to refine operational best practices as well as evolve an end-to-end service oriented support model for critical systems. Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires being available on-call 24/7 to respond to critical incidences. The role requires minimal travel (20%) to CN locations in Canada and US. Requirements Experience·       Minimum 10 years of overall work experience·       Minimum 5 years experience in a Level 3 technical support environment in Middleware Messaging & Brokering systems or Integration platformHands on experiences with integration products such as IIB/WebMethods/Mulesoft/TibcoWorking experience with CI/CD pipeline or DevOps toolsExperience in administering and configurating solutions on Cloud computing platforms(ie: Azure, GCP, AWS)Experience with log analytics software and end to end monitoring solutions (ie: ELK, ADX, Dynatrace)Experience with Kafka, MQ, MQTT or AMQPExperience with Positive Train Control (PTC) systems, Railway Inter-operability communication or other administering safety critical systems is a plus Education/Certification/Designation·       Bachelor’s Degree in Computer Science or equivalent experience·       Certification in Information Technology Infrastructure Library (ITIL) Foundations 2011 CompetenciesAbility to work independently with minimum supervision.Ambitious to learn and adopt new systems and technologies.Independent problem-solving and root cause analysis skills with the ability to assume responsibility for resolution activities.Ability to manage multiple tasks simultaneously.Strong communication skills and ability to effectively communicate with peers, management, clients, and partners.Embraces a team mindset: develop collaborative relationships with others.·       Works independently with little supervision Technical Skills/KnowledgeKnowledge of design, develop and troubleshooting in multiple enterprise grade Integration platform solutions such as IIB/ACE, Mulesoft, Tibco and Kafka.Knowledge of develop and support with Azure DevOps, Terraform and Linux Shell scripting.Knowledge of large scale multi node deployment with a focus on cross site High availability configuration and Disaster Recovery Managed Failovers.Knowledge of networking topology and TCP stackKnowledge of application integration concepts, architecture principles and integration patterns. About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Product Manager is to assess and fully understand the business needs and translate those needs into business and technical requirements.  The Specialist Product Manager must have a strong mix of technical and business acumen and be capable of assessing the cost/benefit of a feature so they can collate a product backlog and prioritize a roadmap that best serves the business.The Specialist Product Manager works closely with the business and I&T stakeholders to operationalize these roadmaps for initial development, and lifecycle evolution/enhancements of the product.The Specialist Product Manager supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction and net promoter scoring.The Specialist Product Manager must ensure the product, and related enhancements meet business needs based on their comprehensive understanding of the user journey and pain points.Main ResponsibilitiesBusiness Partnering·      Create trusted relationships between the Business and I&T organization, ensuring that there is a clear communication channel between the two and that product expectations are aligned·       Work to understand the business processes, tools and all related pain points and priorities·       Translate business and operations feedback into solutions through product requirements, product plan, and roadmap that is aligned to the business vision·       Work with the business, service offering managers, and product owners to capture and develop pipeline of product opportunities, cost optimizations, and innovative ideas·       Work with the business to build business cases (including the need for change / objective, strategic alignment, benefits, high-level implementation plan, financial analysis, risks, etc.), and were necessary promote business sponsorship·       Support the annual and 3 year rolling capital planning exercise to ensure product is capitalized to deliver expected benefits to the business·       Provide business leaders with insight into innovative technologies that can disrupt or enhance business models / capabilities and be capable of building out business case to prove the idea·       Measure satisfaction through various feedback channels and KPI’s (e.g. Net Promoter Score)·       Based on satisfaction results, develop an action plan to address issues and escalate to leadership, as appropriateProduct Life-Cycle Management·       Work with service operations and or the business to capture, translate and enrich business requirements for new and existing products and related services to ensure continued utility·       Engage with key stakeholders to achieve a shared vision of product goals and priorities and socialize with all stakeholders·       Develop a product roadmap aligned to business needs and priorities·       Monitor and analyze technical components to identify potential issues and new capacity requirements for future demands of the Business·       Build working models of the product for demonstration purposes or as part of the development process to enable faster feedback loops, engage end users earlier and jumpstart implementations·       Work with cross-functional teams to ensure innovation productization / realization into new products·       Employ appropriate techniques to capture requirements and manage them on an on-going basis through the project lifecycle·       Analyze competitive and alternative products so as to understand what capabilities the product must have to delight internal and external customers·       Maintain a product lifecycle perspective, and facilitate the balancing of short-term achievements with long-term goals·       Be able to understand the lifecycle of a product and when the time is right to transition functionality and decommissionEvolving Product Management Discipline·       Prioritize product development activities to ensure alignment to both the business and technology strategies·       Support prioritizing new products and related projects and programs·       Facilitate the definition and tracking of key metrics related to the product (e.g., performance, financials, ROI, etc.)·       Collaborate with Specialist Product Managers and other stakeholders (e.g., procurement, security, architects, innovation) to avoid duplication and manage dependencies as requiredRequirementsEducation/Certification/DesignationBachelor's degree in computer science, business administration or equivalent degree or experienceSkills/Knowledge·       Business acumen, and the ability to communicate with executives, business domain stakeholders and technical staff alike·       Experience with capital planning, creating statements of work, business requirements documents·       Excellent leadership, influence, communication, presentation, and facilitation skills·       Effective planning, presentation, and organizational skills·       Excellent analytical and technical skills with cloud platforms, data strategies·       In-depth knowledge of product management & business analysis (Certification is an asset)·       Familiarity with the principles of DevSecOps / Agile software delivery·       Ability to develop a product vision and execute to make that vision a reality·       Experience with railroad operations, dispatching, and or telecom is an asset ·       Knowledge of critical systems and system engineering is an assetExperience·       Minimum 10 years overall work experience·       Minimum 5 years demonstrating technical leadership qualities and/or overseeing deliverables·       Minimum 5 years of experience in a Product Management or business analysis, or related role·       Experience of engaging senior leaders and other stakeholders to support business decisions·       Experience in shaping, building, scaling and sustaining products·       Experience in diverse roles and increasing responsibilities across Business and I&T, although a business-only career is acceptable if business roles included sufficient technology focus·       Minimum 3 years working in or with Design Thinking and Lean / Agile software delivery teams.       Working Conditions·       This role may require occasional business travel in accordance with CN policy for meetings (10-20% of time)About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary We're seeking a highly skilled and experienced Observability (full-stack) and APM Specialist to join our dynamic team. The ideal candidate will possess an in-depth understanding of observability principles and application performance management, with a focus on optimizing and ensuring the reliability and efficiency of our applications. Hands-on experience with industry-leading tools such as Dynatrace and/or Datadog is highly valued, as these platforms are integral to our monitoring and analytics strategies. Main Responsibilities ·       Implement and manage observability and APM solutions to monitor, analyze, and optimize application performance. ·       Develop strategies for log management, application tracing, and real-time analytics to ensure high availability and performance. ·       Work closely with development and operations teams to integrate observability tools into the CI/CD pipeline. ·       Provide expertise in troubleshooting and root cause analysis for complex performance issues. ·       Customize and configure Dynatrace and Datadog for specific use cases, ensuring comprehensive coverage and insightful analytics. ·       Conduct regular performance audits and recommend improvements to enhance application stability and user experience. ·       Stay abreast of the latest trends and technologies in observability and APM, and evaluate potential tools and techniques for adoption. Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. Requirements Experience ·       5+ years of experience in observability and application performance management. ·       Hands on knowledge of alerting, incidents creation and dashboard creations ·       Deep Understanding and Experience in Full Stack Observability ·       Deep hands-on experience with Dynatrace and Datadog, including implementation, configuration, and optimization. ·       Expert in Troubleshooting and Drilldown Analysis using Dynatrace or Datadog ·       Strong understanding of cloud environments (GCP, Azure) and experience in managing SaaS-based observability tools. ·       2+ years of hands-on technical working experience in managing Google Cloud Platform (GCP) and Microsoft Azure hosted infrastructure & systems. ·       2+ years of technical working knowledge of containers technology, such as Docker, and Kubernetes. ·       2+ years of experience in coding Infrastructure as code (Terraform, Ansible etc.) ·       5+ years of technical understanding of the nuances involved in various operating system environments (Windows, Linux, AIX, Solaris), Application Servers (WebSphere, Tomcat) and databases (DB2, Oracle, MS SQL, PostGres) ·       Strong Technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance. ·       Proficiency in scripting languages (e.g., Python, Shell) for automation of monitoring tasks. ·       Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. ·       Strong communication and collaboration skills, with the ability to work effectively across teams. ·       A great plus to have experience in Open-source Observability tools like Prometheus, Grafana, ELK, and FluentD. Education/Certification/Designation ·       Bachelor’s Degree in Computer Science or equivalent degree or work experience ·       Cloud certification* ·       Dynatrace and/or Datadog Certification Competencies ·       Applies critical thinking ·       Demonstrates agility and drives change ·       Innovates ·       Collaborates with others and shares information ·       Sets direction and inspires others ·       Communicates with impact ·       Identifies needs and finds solutions to create value for all stakeholders *Any skills/attributes for these above would be considered as an asset Technical Skills/Knowledge ·       Knowledge of Agile and Waterfall project methodologies ·       Knowledge of software development, telecom, infrastructure, or Industrial IoT technologies ·       Knowledge of Information and Technology (I&T) security principles ·       Strong systems engineering or development knowledge ·       In Depth knowledge of Observability tools like Dynatrace or Datadog* *Any knowledge for any of the above would be considered as an assetAbout CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

Profile Fastfrate is comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. We succeed in offering customers a full suite of asset-based transportation services including over-the-road, cross border and intermodal LTL and TL, drayage and transload, warehousing, distribution, final mile, and logistics services.A Sales Coordinator is an administrator who works to support sales representatives and customer service. Their duties include handling administrative tasks, promoting customer satisfaction, and motivating sales staff to ensure company sales targets are being met.This role will be based out of Fastfrate’s Montreal Terminal, reporting into the regional Vice President Sales and Business Solutions and work in concert with the Customer experience team. Skill SetCurrent knowledge of industry regulations and trends.Ability to work under pressure and meet tight deadlines in a fast-paced environment.Excellent sales acumen and customer service skills.Strong problem-solving, organizational, and administrative skills.Exceptional leadership and team development skills.Ability to attend all sales training conferences off-site.Ability to be a team player with a high level of dedication.Key ResponsibilitiesA Sales Coordinator with Fastfrate requires a working knowledge of the terminology and products of all aspects of supply chain management. A successful Sales Coordinator candidate must have various prerequisite skills and qualifications needed for the performance of their duties, including:Collaborate with senior sales staff to create and maintain sales reports.Establish active communication and engage with Sales Representatives to ensure prompt processing of orders.Contribute to the overall customer experience by promptly responding to communications.Attend sales training and develop an understanding of the products and services of the company.Support senior management by informing customers about delivery dates and possible delays.Arrange for creation and distribution of supporting documents and presentations to help the sales team in generating business leads.Maintain organized sales records and report month-end goal setting to the senior management team.Coordinate interdepartmentally to effectively oversee and document the onboarding of new customers.  QualificationsBilingual in both French and English is required.Proficiency with the complete Microsoft Office suite and Salesforce is required.2+ Years of experience in sales or an administrative position is preferred.Post-Secondary Diploma or Degree in Business or similar is preferred. Strong analytical and problem-solving skills & ability to work a flexible schedule.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryCNDS (CN Data Services) is seeking a Data Platform Architecture Manager to lead the delivery of the Data Platform and Systems Architecture practice and Data Platform Engineering delivery at CN. The role is responsible for leading technological roadmap discussions, data platform and system architecture, Data Platform System Design, Data Platform delivery and steering the organization towards innovative and secure Data Platforms to meet business requirements in collaboration with the leadership team. Main Responsibilities Team Management · People Management - management of direct reports, goals setting, career development, hiring, work assignments, team performance. · Talent Development - ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources. · Staff Aug Management - Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources. · Ensure financial objectives are reached and tracked (OPEX/CAPEX).   Data Platform System Architecture & Platform Delivery · Architecture Review Board - Oversee the delivery of complex & critical solution architectures: Ensure processes and governance are understood and followed, works with other teams to facilitate collaboration, ensures involvement of the right architects, right SMEs and key stakeholders during the processes. Ensures that deliverables are meeting quality standards and delivered on time · Project Scoping - Translate business requirements into project delivery plans. · Project Staffing - Create agile delivery PODs with properly skilled architects · Project Delivery -Drive project execution and quality with regular engineering reviews. · Strategy, planning and management of data platform budgets.   Architecture Practice Management   · Give overall direction and guidance for putting in place best-in-class architecture processes for designing large and complex systems. Assign and coordinate extensive workload based on project criticality and architecture complexity. · Ensure key architecture decisions made during projects aimed to maximizes the value and manage the risk of CN investment · Ensures that solutions are in line with enterprise and domain architecture content to support short and long-term business objectives · Ensure architecture solutions from the team are aligned with the requirements from the Reliability team and the Safety team · Drive change to enable enterprise and domain architecture strategies and positions · Represent Architecture in project management process improvement initiatives · Identify, promote, and lead process improvements. · Development and implementation of strategic planning for data platforms and systems Architectures. · Building and maintaining relationships with key stakeholders and influence, with a customer-centricity mindset for optimal expectations management. · Continuous communication planning and execution to keep all stakeholders informed and engaged.    Organizational Impact Decision Making & ImpactsAs this role focuses on leading a team to deliver business and technical solution, the organizational impact is substantial.  Level of Interaction/Influence The following team interaction is expected: ·                I&T Directors, Senior Managers and peer managers ·                Product Manager group ·                Architecture group ·                Data Engineering ·                Data Design ·                Data Governance ·                Data AI ·                Information Architecture ·                Project Managers ·                Operations Team ·                Other Design Team ·                CN business partners (Signal & Communication, Intermodal, etc.) and other I&T teams  Employees Supervised/Org Structure Manages a team of experts, specialists, analysts and consultants  RequirementsEducation & Experience·       Minimum 10-15 years overall work experience, with a gradual evolution from software development roles ·       Minimum 5 years experience leading teams and overseeing deliverables  ·       Bachelor's degree in Computer Science, Computer Engineering, or equivalent degree  Skills/Knowledge·                Data Platform architecture and system design ·                Define capabilities, principals, patterns, and positions ·                Define architecture and engineering standards, patterns & best practices. ·                Lead the delivery and rollout of data platforms into PROD and comply to service operationalization standards ·                Platform modernization strategies including features and enhancements ·                Define the platform roadmap and strategy with the Product Managers (PDM) ·                Platform integration ·                Platform integration planning, optimizations, and continuous improvement ·                Platform adherence to CN security policies and standards ·                Collaborate and support the Platform SOM and SM with cost management and forecasting ·                Define strategies for the cost-effective delivery of scalable and reliable distributed systems ·                Collaborate in definition and evolution of platform on-boarding process ·                Determine TCO and ROI of platforms by understanding business value and opportunities of IT costs reduction ·                Work with Enterprise Architecture to align and introduce new solution/technologies for the Enterprise ·                Work with other platform architects to ensure support of required capabilities in their roadmaps ·                Work with Solution and Systems Architects to ensure the platform is integrated into a new or existing solution efficiently ·                Work with Product Managers (PDM) and business to understand new requirements and business needs and concerns ·                Work with technology vendors to influence their roadmaps and strategies to support CN objectives ·                Actively participate and lead recurrent architectural & technical meetings with vendors ·                Communication planning to ensure the operations team understands the platform and the roadmap of the platform ·                Evaluate current and emerging technologies ·                Be a leader in the CN, fostering a culture of design thinking, brainstorming, efficiency, and balancing vision with practicality. ·                Influence CN leadership with effective communication of proposals, directions and strategic decision making. ·                Demonstrate leadership by helping colleagues participate in the platform development activities and get exposed adequately for further career growth. ·                Perform technological surveillance for continuous modernized and innovative platform capabilities. ·                Expert knowledge of Big Data Architecture is required ·                Expert knowledge of Databricks is required ·                Expert knowledge of Cloud Architecture - Monitoring, Networking, Security, Storage, Compute with GCP and Azure is an required ·                Strong experience all phases of software SDLC and DevSecOps technologies and practices ·                Strong experience leading practices and the work of others. ·                Strong experience with Agile/Scrum/Safe delivery management and planning ·                Strong ability to manage priorities in an evolving environment and to handle multiple demands. ·                Proven ability to organize team and workload in order to achieve objectives and targets ·                Strong organizational skills - tactful, resolute and committed in providing excellent customer service ·                Very good experience in the identification, assessment and management of solution and business risks/value ·                Very good influencing and communication skills with stakeholders at various levels ·                Good ability to work and develop partnerships effectively with colleagues, managers, suppliers and stakeholders in a variety of situations ·                Focused on continuous improvement, and able to anticipate future circumstances   ·                Good ability to understand the long-term ("big picture") and short-term perspectives of situations ·                Knowledge of key regulatory guidelines as a definite asset  This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.About IT at CN CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN’s I&T team is more than a first-class technology shop - they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  Why You Want this Job CN’s Information & Technology group is looking for someone to help drive its transformation journey. For you, this means an opportunity to review and optimize CN’s Identity & Access Management (IAM) processes and tools. It also means participating in a variety of innovative initiatives and thus, deepening your knowledge and experience in the IAM field. This job could be for you if you enjoy learning and finding ways to do things better. You must also possess the right balance of technical acumen and customer focus to deliver both high-quality solutions and high-quality service to the many different stakeholders you will be collaborating with across CN. Responsibilities Analyze, design, build, test and deploy enterprise and/or customer-facing projects (including requirements gathering, business analysis and process engineering) Participate in the design, creation and update of SAP roles with associated entitlements; translating functional requirements into technical design Participate in the design, creation and update of Role-Based Access Control (RBAC) with a central Identity and Access Management solution Support and provide technical assistance for the implementation of new solutions Troubleshoot any incidents or issues related to IAM services Maintain and assess operational requirements and service issues for improvement opportunities Provide rotational on-call support Requirements Experience in SAP ECC, including HR and BW security authorizations Ability to translate SAP security business requirements into technical terms Experience with a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM) Thorough understanding and up-to-date knowledge of Identity & Access Management concepts and best practices Minimum 1-3 years of experience in planning and implementing IAM capabilities: Identity governance and administration Access management and federation Identity Access Management (IAM) program design and enhancements Creation and maintenance of strategic road maps for Identity Management systems Experience in other SAP solutions such as Solution Manager, SRM security an asset Experience with Windows Active Directory, Unix, cloud apps security integration an asset Analytical and critical thinking skills Ability to handle multiple and moderately-sized assignments simultaneously Demonstrated problem-solving through ingenuity and creativity Excellent verbal and written communication skills in both English and French

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryAs SRS (Service Reliability System) Application Support Specialist, you will be responsible for safe-guarding applications in the areas of Waybill, Service Scheduling and Customs.  You will provide operational support services across pre-production and production environments for CN’s core applications, to move rail traffic as well as exchange information with internal and external trading partners.  You will join a dynamic Team of SMEs (Subject Matter Experts) accountable for integration of new projects into existing core systems.  As Business liaison, you will determine requirements, analyze, and provide solutions for project integrations, enhancements, and fixes for defects.  Solutions implemented must be sound and follow ITIL, and SOX requirements.  All code changes must be optimized, efficient and ensure that needs of our business partners, and new customers are met.  Sox and government legislated requirements must also be satisfactorily met.As a Specialist, you will be expected to understand business requirements, troubleshoot issues, perform analysis, design, and program using ITIL framework.  Technical documentation, impact analysis, QA scripts & test scenarios are also functions and capabilities within the Specialist’s toolkit.You are a focused, determined, inquisitive, and independent individual.  Who thinks outside of the box and uses your experiences to navigate the challenges of a fast-paced environment; to ensure job well done, on behalf of our Business partners and CN Customers.Main Responsibilities·       15+ years experience with mainframe development.·       Development using Natural programming language.·       Online IMS/Natural programming with screens. ·       Batch processing with JCL.·       Experience in a support role of critical, time sensitive applications.·       Perform analysis of system issues, to design effective solutions to meet business needs.·       Provide estimates, technical design, program specifications, code, unit test and integration testing.  Assist with QA of other Team members changes.·       Contribute to, prepare implementation plan for deployment, cutover and fallback.  Monitor promotion.·       Ensure compliance with all CN IT standards (e.g. code reviews, security, architecture, systems platform, performance, service now SLAs, SOX etc). Operational Excellence ·       Provide 24/7 support of SRS service offerings to meet service level agreements (SLA).·       Lead incidents and support problem investigations, providing resolutions and follow-up on lessons learned.·       Provide technical expertise and leadership in mitigating solutions as project resource.·       Experience using Microsoft (Teams) and Service Now (SNow) to leverage SDLC and meet service level commitments.·       Work with Product Managers to ensure all work is prioritized and approved by Product Owners.·       Support business continuity planning and disaster recovery (BRP/DR) efforts.·       Integrate ITIL framework and best practices into life cycle of applications supported.·       Complete service requests in timely manner to contribute to KPIs on system performance and availability.Delivery/Modernization ·       Participate in T2C transition of new projects to core support.·       Ensure compliance with all CN IT standards (ie Security, SOX etc).·       Change and release management procedures must be adhered to using Service Now.·       Provide automated solutions for process and support activities to reduce resolution time.·       Facilitate/participate in meetings and brainstorming workshops with projects, business, and external partners.Customer Satisfaction ·       Foster strong relationships with business partners, and ITCC.·       Manage (on rotation basis) Team mailbox and Service Now requests.·       Liaison with other teams, vendors, and managed services.·       Assist with business prioritizations for enhancement/defects.  Education/Certification/Designation ·       Bachelor's degree in computer science and software engineering.·       Bilingual with high proficiency in English (spoken/written)·       Ability to communicate effectively with management, as well as across technical & business areas.·       Excellent listening and interpersonal skills.·       Prioritize and multi-task well, in high-pressure critical applications.·       Strength in problem solving, and analytical skills.·       High energy leader who engages and motivates others.·       Ability to work independently, and as member of a high functioning team.Technical Skills/Knowledge ·       Functional design skills·       Programming language Natural/Adabas, Cobol·       Understanding of batch processing concepts, knowledge of Job Control Language (JCL), Vsam, Syncsort, Job scheduler·       IBM 3090, OS MVS·       DB2 SQL, Data studio·       MQ transactions, Visual Edit·       EDI, WebmethodsAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryAccording to the document: In complex projects such as ETC (Enhanced Train Control), PTC (Positive Train Control), and ATIP (Autonomous Track Inspection Program), where multiple solution areas, major components, and technology are involved, this role is responsible for developing, maintaining, and applying solutions to guarantee GIS data quality, integrity, and synchronization with other systems. The Geospatial Data Intelligence Developer Specialist is responsible for the administration and design of the data quality monitoring system (spatial and non-spatial) from a delivery and service perspective. This person is responsible for developing optimal validations, data conversion, and transformation scripts, communicating any issues or defects identified by the GIS data quality monitoring system, and proposing solutions to solve and identify them. The Geospatial Data Intelligence Developer Specialist produces appropriate documentation to effectively communicate with appropriate parties and acts as the glue between all the players in a complex and multi-layer project team by proposing and developing optimal solutions in collaboration with the GIS Experts team. This person must have experience in ETL & spatial ETL, SQL, and Geospatial Data integration and design, as well as a good understanding of GIS concepts.Main ResponsibilitiesGeospatial Data Design & Integration: leading role·    Support and collaborate with Architecture and Project Management to define solution and high-level integration plan.·     Propose optimal solution using GIS existing technology stacks that meet business requirements.·     Support the GIS Experts team with datab2ase and ETL development requests.Spatial Data Design & Integration: Best Practice & Monitoring·     Cultivate, decimate, and enforce functional policies, procedures, and best practices.·       Ensure accuracy of all the spatial reports deployed to different business units.·       Automate the issues reports and assignments to proper data stakeholders.·       Support of the centralized GIS Data Integrity & System synchronization Monitoring Dashboard.Geospatial Data Design & Integration: Testing·       Coordinate GIS business rules test activities with the various specialists and satellite teams.·       Conduct unit, functional and integration testing.·       Prepare test cases/scenarios and test data.Geospatial Data Design & Integration: Performance·       Ensure performance and sustainability of all the spatial reports deployed to the different business units.·       Apply and ensure compliance with all applicable CN (Canadian National) IT (Information & Technology) standards (Code quality, Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Active participation in various projects meeting.Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.RequirementsExperience·       Minimum 4 years' experience with FME (Feature Manipulation Engine) or other equivalent ETL.·       Minimum 4 years' experience with SQL (PL-SQL is an asset).·       Minimum 2 years' experience with Oracle Spatial technology.·       Experience with Topological Network Modeling.·       Experience with GIS technical environment and configuration, effective GIS asset management system design, operation, and maintenance.·       Experience in geomatics, system development and optimization.·       Ability to develop and maintain linear reference model (LRM and LRS) and GIS functionality and concepts in Oracle Spatial (e.g. Spatial Analysis, linear referencing system, etc.)·       Experience in the integration of custom software solutions over full project lifecycle (architecture - design - build - integration - testing - deployment - support).·       Experience adhering to standard systems and data security protocols.·       Assess and leverage as applicable existing IT infrastructure.·       Analytical/problem solving skillsEducation/Certification/Designation·       GIS/IT Technical diploma, certification, or equivalent experiences.·       Bachelor of Geomatics, geodesy, or Geomatics Engineering (asset)·       Master Level Degree in computer science, Geographical Information system (GIS) (asset)Competencies·       Share information and demonstrate good collaboration skills·       Addresses risks in a timely manner to eliminate them·       Innovates through problem solving·       Inspires others with impactful communications and adapts to the audience through speech and writing·       Demonstrates good judgment in decision making and makes difficult and timely decisions·       Prioritize individual development and continuous learning·       Deals with pressure and change by staying calm to quickly adapt to changes·       Builds a relationship with clients and provides valuable servicesTechnical Skills/Knowledge·       Railroad and/or Engineering & Transportation business Experiences (Asset)·       SQL and PL-SQL Development·       Agile methodology·       Oracle Spatial Technology and Spatial Algorithms·       GIS Linear Referencing System (LRS) Development·       GIS Network Topology Modeling and Spatial Algorithms Development·       Engineering Assets Management System (Asset)About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Senior Analyst is responsible for achieving Accounts Payable targets set out by the Manager or Specialist, Accounts Payable, which focuses on audits, error postings, blocked or outstanding invoices. The incumbent has a thorough understanding of the procurement to payment pipeline for designated areas. Therefore, the role monitors a portfolio of electronic invoice postings and follows up on aging supplier accounts with a focus on supplier payable balances that are over payment terms. The position directly contributes to the education of field personnel and suppliers on the proper and timely invoice processing and other financial postings. Main Responsibilities  Analysis and Audit Management ·       Work closely with suppliers to optimize exchange of confidential data by leveraging the current processing channels ·       Perform root-cause analysis of recurring, systemic errors and work with key stakeholders including suppliers, Supply Management, Treasury and Taxation, Accounting Development, and I&T to coordinate resolution ·       Manage audit processes, systems, and transactions for Sarbanes-Oxley (SOX), financial controls, policy adherence, accuracy, and completeness Collaboration, Support and Staff Management ·       Communicate with field personnel and all levels of management on compliance issues, as well as misreported, unauthorized, or erroneous information ·       Analyze invoices to ensure that correct processing channels are used and coordinate transition to new channels ·       Indirectly supervise unionized staff as required. ·       Provide end-user coaching, training and problem resolution on systems, policies, and procedures Support ·       Review various performance measurements and metrics to monitor and evaluate process effectiveness ·       Support continuous improvements to ensure a high level of performance leading to customer satisfaction ·       Perform User Acceptance Testing related to system changes Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. Requirements Experience Accounts Payable ·       Between 3 to 5 years of relevant experience o   Experience with Accounts Payable systems or processes, audits and corporate credit card programs o   Experience in the railway industry* *Any experience for these above would be considered as an asset Education/Certification/Designation ·       College or bachelor’s degree in Accounting, Business, Economics, Finance, or Computer Science Competencies ·       Identifies risks and anticipates impacts to ensure a safe and secure environment ·       Cultivates relationships to proactively support customers’ supply chain needs or those that support them ·       Shares information ·       Collaborates with key internal stakeholders to enable higher productivity ·       Inspires others with impactful communications and adapts to the audience ·       Leverages feedback and coaching ·       Tracks metrics and is accountable ·       Applies analytical thinking to make recommendations that pursue sustainable performance ·       Deals with pressure and change by staying calm to quickly adapt to changes ·       Fluently bilingual both written and verbal (English, French)   Technical Skills/Knowledge ·       Understanding of accounting principles, procedures and policies ·       Knowledge of Accounts Payable systems such as Systems, Applications and Products (SAP) and SAP Business Warehouse ·       Knowledge of Microsoft Office, especially Access About CN  CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.