Overview of salaries statistics of the profession "Supply Chain Improvement Specialist in "

Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Warehouse Manager for one of my clients in the retail sector. Based in Longueuil. If you have experience as a Warehouse Manager, are comfortable with interpersonal relations, are structured and want to lead continuous improvement projects, contact us for this challenge! As Warehouse Manager, your main responsibilities will be..: - Support a team of 6 Warehouse Supervisors - Manage all inbound and outbound product movements within the Distribution Center (DC) - Manage the movement and accuracy of inventory, the receipt and storage of goods, locate the location of goods sent by each supplier, ensure on-time delivery - Ensure good communication between staff members, as well as with suppliers and customers. - Monitor key performance indicators. - Ensure accurate and measurable processes are in place, and drive continuous improvement in CD. - Participate in various committees; contribute to decision-making. - Write reports and prepare budgets. - Ensure compliance with health and safety standards in the DC. - Maintain warehouse equipment (forklifts, etc.).- College diploma or, preferably, a university degree in a related field; (asset) - At least 5 years' experience in the distribution field, - Rigor in work organization and control of procedures - Team spirit and proven communication skills; - Excellent computer skills. PROCESS: Initial interview with Anissa El Farh Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and the Department Director. To apply: www.fedsupply.ca To contact me: (438) 498 0291 The masculine form is used here only to save space.

 At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist Solution and System Integration (Outside/Inside Plant, Data Center & Edge environments) is responsible for the successful deployment and operations of critical infrastructure, technology solutions, systems, and services.  The Specialist ensures that all business requirements are met by project delivery and support function (24/7 on rotation basis) to optimize the global evolution of CN’s I&T supporting infrastructure.   This key role will be responsible for ensuring availability, reliability, performance, resiliency, and physical security of all I&T governed physical environments. This position requires strong analytical, judgement, and technical leadership skills to take critical technical delivery & operational decisions on all IT facilities infrastructure supporting CN Train Operations.  The Specialist will be responsible for overseeing all aspects of IT Facilities operations including facility infrastructure testing, preventive maintenance, service delivery, quality assurance, adherence to corporate standards/processes, oversight of all internal-customer hardware assets within the datacenter, and continuous operational improvement. In addition will be managing external contractors and professional service partners.   Main responsibilities The Specialist Solution and System Integration is responsible for the following activities:Integration ·       Engage with internal and external customers to capture requirements.·       Translate the technology solution architecture into engineering standards & specifications.·       Ensure that solution designed meet all business requirements.·       Establish deployment/migration strategy and guide delivery and operations teams.·       Manage all aspects of critical data center and outside plants supporting infrastructure delivery (electrical and mechanical).·       Enforce and revise as needed all MOPs, SOPs & EOPs and company practices, documentation, and processes, including business continuity and physical security management. ·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Foster strong vendor relationships relating to IT Operations ·       Drive strategic operational proof of concepts and pilot projects to support ongoing data center and outside plant evolution.·       Coordinate with internal and external customers/partners to ensure proper notification and communication.·       Provide technical consultation and leadership within projects and CN teams to develop, recommend and oversee delivery of various solutions aligned with corporate vision.·       Contributes to capital (CAPEX) and operational (OPEX) budgeting.Operations ·       Coordinate maintenance windows for installation, upgrades, and lifecycle of CN technologies with business owners and technicians in the field.·       Operate efficiently to achieve required uptime and service level agreement (SLA) compliance.·       Manage maintenance programs and ensure schedule is adhered to and coordinate with production requirements objectives.·       In the event of a major outage, manage and escalate the situation in adherence to current escalation procedures and disaster recovery plans.·       For support issues during project migration or deployment, determine appropriate resolution/solution through root cause analysis and impact analysis.·       Define and maintain engineering and configuration standards.·       Follow the Change and Release Management processes by initiating Change Controls and executing cut-over plans.·       Develop & manage site specific procedures, maintenance schedules and support contracts.·       Prepare to offer 24/7 support periodically (L2/L3).·       Develops, implements, and coordinates procedures, maintenance standards/schedules and works to proactively improve existing standards to support site operations. Continuous Service Improvement ·       As part of the CSI (continual service improvement), the Specialist will drive improvements to maximize operating effectiveness.·       Continuously review and optimize existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops·       Transition-to-core: update of documentation, systems, training, and presentation·       Research emerging technologies - Drives IT Facilities initiatives related to cost efficiency, uptime requirements, environmental responsibility, and physical site security. Governance ·       Apply and ensure compliance with all appropriate CN I&T standards (e.g., Security, Architecture, Project Delivery Methodology, SOX, etc.)·       Supports Product Management function by maintaining scalable operations model with well documented roadmap.  Organizational impact Decision Making & ImpactsThe Specialist facilitates technical approach to Operations. This role will take key decisions by providing clear analysis and justifications to all aspects of CN IT Facility and Fiber Operations. Level of Interaction/InfluenceThe Specialist position interfaces directly with many key stakeholders of the organization including:·       Facilities Management ·       I&T Operation Center (ITCC) and Telecom Network Operations Center (TNOC)·       I&T SME’s, internal and external including third party vendors and CN partners (e.g., S&C)·       Business Departments and all CN employees involved in core business activities. Employees Supervised/Org StructureThe Specialist reports to the SOMRequirementsEducation/Certification/Designation·       College degree or equivalent experience and knowledge·       Engineering degree an asset ·       Data Center Certifications preferred.·       Fiber Optic Certifications preferred.General Skills/Knowledge·       In depth knowledge of core data center and edge facilities critical systems, including generators, UPS systems, fuel systems, switchgear, power distribution equipment, chillers, computer room air handlers, fire detection/suppression and building monitoring systems.·       Basic knowledge and experience with fiber optic outside plant with focus on construction management·       General understanding of IT ecosystems, particularly for large companies·       Proficiency with equipment specifications, contract terms, and bidding processes·       Ability to implement strategic direction to achieve results consistently.·       Process driven and able to turn strategy into tactical actionable tasks.·       Plans and recommends modifications or additions to the supporting infrastructure while considering uptime, capacity, and environmental responsibilities. ·       Excellent verbal/written communication and interpersonal skills ·       Very good prioritization capabilities Experience ·       Minimum of 5 years facilities experience in mission critical environments.Assets·       Knowledge of ITSM tools (e.g., Service Now) ·       Adept at project management ·       Organisational & process training (e.g., ITIL)·       Knowledge of DCIM tools·       Transportation or rail related experience·       Familiarity with financial management (CAPEX & OPEX) ·       Experience with IT transformational initiatives·       Experience with Fiber Outside Plant Working Conditions·       Support 24/7 business·       Part of on call rotation About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe role of Specialist System Design is to take ownership of the detailed functional design and production of subsystem components, whether based on a packaged solution or on custom development.This requires working with product management, architecture, internal business clients, operations officers, and end users to understand the End-to-End architecture, requirements, expected use-cases and interfaces of the subsystem components.This role also implies working with other System Designers in the team to ensure consistent application of the process and best practices expected all members. System Designers are also involved in the development, testing, integration, delivery, and support phases of the project.Main ResponsibilitiesWorks with managers, product management, architecture, and other members of system design team to drive best practices during the delivery of a system and to support the initial support phases.System Design·      Analyze sub-system component issues and/or business requirements to design effective, high-availability, business-critical solutions.·       Understand the proposed high-level architecture and transpose it into subsystem component functional and non-functional requirements.·       Produce all associated design documentation expected within a rigorous System Engineer process.·       Follow standards and best practices to ensure the system design is maintainable and sustainable for the complete subsystem component lifecycle.·       Follow standards and best practices to ensure reliability, safety, and cybersecurity standards are imbedded in the design of the subsystem.·       Work with other System Designers to adopt, improve, and enforce best practices.·       Understand rail subsystem architectures to develop specifications on technical design aspects (hardware, software, and Cloud integration)·       Design and propose enhancements and modifications to the subsystem architecture.·       Work with CN personnel in the various business units (Regulatory, Network Operations, Mechanical, I&T Operations, etc) to ensure all requirements are properly designed.Delivery & Quality ·       Work with Project Managers to identify design, build, lab testing, and field testing deliverables with associated estimates, including technical risks·       Work with the development team to ensure system design is fully understood and developed with high quality.·       Define the deployment plan of the software and/or the hardware with internal business clients and support validation and verification activities performed by field personnel.·       Ensure compliance to technical specifications by overseeing subsystem development, test strategy definition, test procedure creation and execution.·       Work with quality leads, management, and QA to constantly monitor quality KPI’s and implement design improvements.·       Apply and ensure compliance with all appropriate CN I&T standards (Security, Architecture, Project Delivery Methodology, SOX, Telecom, Software Engineering)·       Engage external suppliers and work with internal business clients, supply management, and regulatory teams for the delivery, support, and improvement of new and existing services.·       Manage supplier roadmaps (hardware & software) based on CN strategy and needs.·       Define, implement, and maintain software and software configuration of CN components.·       For smaller projects, development of software solutions using:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutionso   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a Service·       Support segment testing of system software and configuration.·       Define, execute, and report pilot testing of new solutions.·       Follow Change and Release Management processes by initiating Change Controls requests and executing cut-over plans.·       Investigate production, deployment, and migration issues in the lab environment to determine appropriate corrective actions, impact analysis, and root causes.·       Operationalization of new solutions via documentation, training, and demos.RequirementsEducation/Certification/Designation·       Bachelor’s degree in computer engineering, software engineering, electrical engineering, computer science, or equivalent degree and experienceSkills/Knowledge·       Excellent oral, written and presentation skills.·       Detailed understanding of industry standard system engineering and design principles.·       Expertise in the redaction, review, and validation of compliance of system requirements.·       Ability to analyze, design and document detailed designs.·       Proficient in documentation of model, performance, capacity planning, and strategic technical decisionExperience·       Minimum 7 years overall work experience·       Minimum 7 years in system or software engineering and design including writing business and technical requirements·       Minimum 2 years in Cloud integration·       Minimum 2 years in a leadership role of leading developers·       Proficient in software programming technologies in following area of expertise:o   Linux command line (preferably RedHat Enterprise Linux)o   Bash scripting languageo   Pythono   C++, including GCC, makefile or cmakeo   GIT Repositorieso   Rest API server implementation and queries·       Understanding system network configuration for the modification, creation, and debugging using:o   Traffic flow control mechanismso   iptables and nftableso   DNS, SNMP, SSH, SSL·       Understanding cloud-based infrastructure (Google, Azure, AWS) solutions.o   Cloud orchestrationo   Cloud data integrationo   Hybrid Integrationo   Integration Platform as a ServiceAssets·       Experience in working with Agile and DevOps development organizations.·       Managing lifecycle of delivery of complex software solution.·       Experience with executive presentations.Working Conditions·       In office presence required 3 days a week.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job Summary:The Specialist Software Development plays a critical role in ensuring the successful and timely delivery of high-quality software products that are used to plan and safely operate CNs Transportation Business.  The primary purpose of the Specialist Software Development is to facilitate the efficient and effective delivery of software solutions within an Agile framework. They coordinate the efforts of the POD members, set priorities, ensure alignment with project objectives, and remove obstacles to progress. Additionally, they serve as a communication bridge between the POD and product/ project stakeholders, oversee the delivery process, and drive continuous improvement initiatives to optimize software delivery practices.While fulfilling their POD leadership responsibilities, they also actively engage in software development tasks, contributing to coding, testing, and other technical activities. By combining leadership with hands-on involvement in development tasks, the Specialist Software Development ensures both the effective functioning of the team and the successful delivery of high-quality software products.This is a Technical Leadership role, and successful candidates will have a broad range of skills and knowledge in IT service delivery, business analysis, project management, and software development.Major Responsibilities:List the job’s key tasks and responsibilities in order of importance. Most jobs have three to five major responsibilities. Please specify the approximate amount of time (e.g. 50%) spent on each:DEMAND MANAGEMENT             •                     Collaborates with Delivery Managers, Product Managers, and Service Offering Managers Architects to identify delivery demands including new projects, product enhancements and Level 3 application support (problem investigation and corrective content for product defects).•                     Collaborates with Solution Designers, Business Analysts, and Solution Architects to define proposed solutions, estimate development efforts, and elaborate business requirements.•                     Documents Solution Delivery Plans that outline the approach, activities, timeline, and resources required to deliver solutions to meet specific delivery demands a particular set of requirements. SCRUM MANAGEMENT  •                     Coordinate the day-to-day activities of an Agile Development team, ensuring that work assignments are distributed and tracked appropriately, and that sprint goals are attained. •                     Support and guide the team by identifying and removing any obstacles or impediments that may hinder the progress of deliverables, in addition to technical development expertise as required.•                     Facilitates communication within the team and project/ product stakeholders. They ensure that everyone is aware of the status of deliverables, priorities, and changes to delivery timelines. SOFTWARE DEVELOPMENT       •         Develop a deep domain expertise for the products and projects supported by the POD. This includes understanding how the systems impact CNs business and the personas of consumers.•         Decompose requirements into user stories that are small, independent, and testable. Collaborate with product stakeholders to clearly define user story acceptance criteria.•         Work closely with cross-functional teams to design, develop, and maintain high-quality software solutions (on time and budget).  Ensure compliance to all quality, security, and code standards.•         Support other developers within the POD by conducting code reviews, troubleshooting of problems/ defects, and by arbitrating any conflicting requirements or priorities.RELEASE AND CHANGE MANAGEMENT  •         Safeguard CN production environments by ensuring that all solution requirements and integration failure points, or other dependencies have been thoroughly tested prior to release.•         Document comprehensive production Implementation Plans and define the roles and responsibilities of all contributors to releases and schedule/ submit production Change Controls.•         Collaborate with operational and support stakeholders to ensure the seamless implementation of delivered solutions into the production environment and transition to support personnel.Skills / Functional Knowledge:•         Proficient with the software development lifecycle and working in an agile environment.•         Experience in business analysis, application design and business requirements gathering.•         Strong negotiation, analytical, problem solving, and decision-making skills.•         Effective communication skills with both a technical and nontechnical audience at all levels.•         Experience with Service Management including planning, design, implementation, operation, and continuous improvement of service offerings.Technical Skills•         Front-end Web Development: Including HTML, CSS, and JavaScript.  Knowledge of modern frameworks/libraries like Angular, typescript, native script, or Ionic.•         Mobility Applications: Experience in Android Studio and Xcode for IOS development with Angular and Native Script, mobile architecture components, and Android and IOS frameworks.•         Back-end Development: Proficiency with Microservices using MuleSoft, Tomcat, JBoss, and experience working with Kafka, Apigee, MQ, IIB, Node JS and Java.•         Database Management: Understanding of database systems such as SQL Server, PostgreSQL, or others. Ability to design and interact with databases efficiently and perform query optimisation.•         Back end as a Service (Baas): Proficiency in Kinvey and/or Firebase including collections, flex services, rapid services, collection hooks, custom endpoints, and authentication.•         DevSecOps and Version Control: Experience working with Git and Azure Dev Ops for version control, and pipeline management.•         APIs (Application Programming Interfaces): Understanding and ability to create RESTful APIs to facilitate communication between front-end and back-end components.•         Server Management: Knowledge of server-side operations and deployment. Familiarity with cloud platforms like Azure and Google Cloud.•         Command Line/Shell Scripting: Competency in using the command line interface for tasks like navigating file systems, executing scripts, and managing servers.•         Security Basics: Understanding of basic security principles to develop secure applications. Identify any security issues that the application or any process may have and propose solutions.Education / Certification / Experience:•         Bachelor’s degree in computer sciences, Software Engineering, or Information Technology•         Minimum of 5-10 years of relevant experience in software development and scrum methodologiesOrganizational Analysis:•         The Specialist Software Development orchestrates the delivery of applications that are integral to the planning, operations, and safety of CNs Transportation business.•         The Specialist Software Development is a subject matter expert of their business domain and bridges any gaps between product stakeholders and the SCRUM team (POD).•         The impact of poor decision making in this role may lead to projects or other delivery delays, poor product quality impacting operations, or financial impacts (i.e. inflated delivery costs). Decision Making:The Specialist Software Development has the authority to make decisions or take action on:•         Setting Priorities: The Specialist Software Development has the authority to prioritize tasks and activities within the team, based on project goals, timelines, and resource availability. •         Task Assignment: The Specialist Software Development can assign tasks and responsibilities to team members, considering their skills, expertise, and availability. •         Problem Solving: The Specialist Software Development is empowered to make decisions to address delivery challenges, technical obstacles, or conflicts that arise within the team. •         Risk Management: The Specialist Software Development has the authority to assess risks, develop mitigation strategies, and implement contingency plans to minimize the impact on project delivery.•         Communication and Stakeholder Engagement: The Specialist Software Development has the authority to represent the team in communications with stakeholders, provide updates on project progress, address stakeholder concerns, and manage expectations.  About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience. 

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Specialist Identity and Access Management (IAM) acts as a subject matter expert and provides guidelines on integration of new solutions into the IAM practice and tools. The Specialist IAM will review existing processes and identify opportunities for improvement. This person will coordinate initiatives and projects for the team, working with internal and external partners.Main ResponsibilitiesProcess Management and Subject Expertise•                     Provide subject matter expertise in the IAM domain.•                     Organize committee meetings with stakeholders within the domain.•                     Ensure IAM policies, standards and procedures for IAM are followed.•                     Produce measures/metrics for the function.•                     Ensure that auditing procedure and audit reports are executed.•                     Review and assess operational processes to identify opportunities for improvement related to provisioning/de-provisioning, privileged access management, authentication/authorization, etc.•                     Standardize IAM processes and ensure alignment of IAM processes to the IAM policies and standards.•                     Develop, review and maintain strategic and tactical IAM initiatives to reduce risk, increase usability and operational effectiveness.•                     Lead and provide guidance in implementing complex IAM projects. Project management includes prioritization of activities, defining objectives, milestones and overall ensure successful on-time implementation and deployment.•                     Transition projects to core operations.•                     Direct Operations Support Responsibilities•                     Handle all core, project and change requests within the domain; prioritize, analyze requests and engage required teams.•                     Execute Identity lifecycle (Hiring, Change, Leave) within the domain.•                     Work with stakeholders to gather requirements needed for new system and application integration within IAM.•                     Control, monitor, and audit privileged access to systems and applications.Working ConditionsThis role will require off-hour support on a rotational basis.RequirementsExperience•                     Minimum 7 years of relevant work experience§  Minimum 5 years experience in Identity and Access Management§  Experience of railway industry§  Work experience within the IAM domain using a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM), Sailpoint or Saviynt. Education/Certification/Designation•                     Bachelor’s degree in Computer Science, Information Systems or other related field, or equivalent work experience•                     ITIL Management framework - Identity and Access Management.**Any designation for these above would be considered as an asset General Skills and Competencies •                     Ability to organize •                     Project Management•                     Ability to solve problems in innovative ways •                     Collaborate as ONE team: build collaborative relationships with others•                     Communicate effectively both orally and in written: adapt to the audience •                     Ability to think and act under pressure•                     Demonstrate an analytical mindset •                     Communicate effectively both orally and in written (French and English).* *Any skills/attributes for these above would be considered as an assetTechnical Skills/Knowledge·       In Depth Knowledge of privileged access management solution, preferably CyberArk.·       In Depth Knowledge of identity management solutions, preferably Saviynt·       In Depth Knowledge of SSO solutions·       In Depth Knowledge of Active Directory·       In Depth Knowledge of Azure and Google Cloud·       In Depth Knowledge of Conditional Access·       Able to script (Python, PowerShell)·       Terraform experience.·       Working knowledge of ServiceNow·       Knowledge of PKI Management·       Knowledge of Windows/Unix environments·       Detail-oriented self-starter with a high level of commitment and personal motivation·       Team player with great collaboration spirit·       Knack for prioritizing tasks and working in a fast-paced environment.·       Identity Federation and Privileged Access Management·       Knowledge of security in Windows Active Directory, Unix, IDM, Mainframe (ACF2, CICS, Natural) and/or other operating systems·       Knowledge of corporate organization structure: operational environments & processes Organizational ImpactDecision Making & ImpactsThe Specialist Identity and Access Management is a key player within I&T, controlling the quality of technology and service delivered into production.The Specialist Identity and Access Management make recommendations to the business and I&T team members to assist in decision making (including during projects).Level of Interaction/InfluenceThe Specialist interfaces directly with many key stake holders of the organization such as: Change Management, Release Management, Build and Operations Teams, Business and End User, Process Managers and Analysts, Application Support teams, Information Security, Internal Audit and Human Resources. About CNAs a leading North American transportation and logistics company, CN is a true backbone of the economy. With a team of approximately 25,000 railroaders, our focus is on moving both our company and the economy forward. We transport US$200 billion worth of goods annually for a wide range of business sectors from resource to manufactured products to consumer goods, across a 20,000-mile network spanning Canada and mid-America. CN is the only Canadian company listed in the Transportation and Transportation Infrastructure sector of the Dow Jones Sustainability World Index (DJSI). Launched in 1999, the DJSI World represents the gold standard for corporate sustainability. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary We're seeking a highly skilled and experienced Observability (full-stack) and APM Specialist to join our dynamic team. The ideal candidate will possess an in-depth understanding of observability principles and application performance management, with a focus on optimizing and ensuring the reliability and efficiency of our applications. Hands-on experience with industry-leading tools such as Dynatrace and/or Datadog is highly valued, as these platforms are integral to our monitoring and analytics strategies. Main Responsibilities ·       Implement and manage observability and APM solutions to monitor, analyze, and optimize application performance. ·       Develop strategies for log management, application tracing, and real-time analytics to ensure high availability and performance. ·       Work closely with development and operations teams to integrate observability tools into the CI/CD pipeline. ·       Provide expertise in troubleshooting and root cause analysis for complex performance issues. ·       Customize and configure Dynatrace and Datadog for specific use cases, ensuring comprehensive coverage and insightful analytics. ·       Conduct regular performance audits and recommend improvements to enhance application stability and user experience. ·       Stay abreast of the latest trends and technologies in observability and APM, and evaluate potential tools and techniques for adoption. Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. Requirements Experience ·       5+ years of experience in observability and application performance management. ·       Hands on knowledge of alerting, incidents creation and dashboard creations ·       Deep Understanding and Experience in Full Stack Observability ·       Deep hands-on experience with Dynatrace and Datadog, including implementation, configuration, and optimization. ·       Expert in Troubleshooting and Drilldown Analysis using Dynatrace or Datadog ·       Strong understanding of cloud environments (GCP, Azure) and experience in managing SaaS-based observability tools. ·       2+ years of hands-on technical working experience in managing Google Cloud Platform (GCP) and Microsoft Azure hosted infrastructure & systems. ·       2+ years of technical working knowledge of containers technology, such as Docker, and Kubernetes. ·       2+ years of experience in coding Infrastructure as code (Terraform, Ansible etc.) ·       5+ years of technical understanding of the nuances involved in various operating system environments (Windows, Linux, AIX, Solaris), Application Servers (WebSphere, Tomcat) and databases (DB2, Oracle, MS SQL, PostGres) ·       Strong Technical knowledge of TCP/IP, DNS, network devices & protocols and their impact on web performance. ·       Proficiency in scripting languages (e.g., Python, Shell) for automation of monitoring tasks. ·       Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. ·       Strong communication and collaboration skills, with the ability to work effectively across teams. ·       A great plus to have experience in Open-source Observability tools like Prometheus, Grafana, ELK, and FluentD. Education/Certification/Designation ·       Bachelor’s Degree in Computer Science or equivalent degree or work experience ·       Cloud certification* ·       Dynatrace and/or Datadog Certification Competencies ·       Applies critical thinking ·       Demonstrates agility and drives change ·       Innovates ·       Collaborates with others and shares information ·       Sets direction and inspires others ·       Communicates with impact ·       Identifies needs and finds solutions to create value for all stakeholders *Any skills/attributes for these above would be considered as an asset Technical Skills/Knowledge ·       Knowledge of Agile and Waterfall project methodologies ·       Knowledge of software development, telecom, infrastructure, or Industrial IoT technologies ·       Knowledge of Information and Technology (I&T) security principles ·       Strong systems engineering or development knowledge ·       In Depth knowledge of Observability tools like Dynatrace or Datadog* *Any knowledge for any of the above would be considered as an assetAbout CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Specialist Business Analysis is responsible for identifying, eliciting, analyzing, specifying, and validating the business needs of users throughout CN and for specific projects or initiatives. The Specialist acts as a liaison between the I&T groups (architecture, design, delivery, quality assurance, project management) and the business and translates needs into detailed stakeholder requirements/user stories, which the Specialist will follow through the project lifecycle. Main Responsibilities Gathering & Managing Business Needs ·        Plan business analysis activities for projects/initiatives ·        Analyze project requirement relationships (affinity diagrams, fishbone, feasibility analysis, etc.), maintain traceability of requirement changes and establish their priority ·        Organize and facilitate workshops, interviews, and meetings, while being mindful of the impact of organizational changes ·        Create and validate current and future processes with business partners ·        Map business processes and roles to activities (workflow diagrams, responsible, accountable, consulting, informed matrix [RACI], etc.) and follow the Process Classification Framework (PCF) ·        Analyze processes to identify business opportunities ·        Elicit and document business requirements from internal and external partners (requirements traceability matrix (RTMs), user stories, use cases, etc.) ·        Analyze, synthesize, document, explain and communicate business information to technical teams and vice versa ·       Define and understand solution gaps and communicate the impacts to the business  ·        Support the business in program increment/product backlog prioritization and in testing activities ·        Apply and ensure compliance with all CN IT standards throughout the project. Cross Project Integration ·        Lead cross-functional collaboration with other projects or programs to validate business needs ·        Understand cross-project dependencies to align project deliverables. Coach ·        Coach project team members on the delivery approach (SAFe methodology) and business analysis concepts (process mapping, user stories, acceptance criteria, etc.) ·        Share business and expertise knowledge with project team members and with the business analysts community. Business Analysis Practice Development ·        Work closely with the Business Analysis Lead and other I&T stakeholders on the continuous improvement of the business analysis framework and toolkit. Working Conditions The Specialist may be required to travel occasionally in North America. Requirements Experience ·        Minimum 5 years’ relevant work experience ·        Minimum 5 years’ experience in business analysis and processes ·        Experience with Lean Six Sigma and Agile methodologies ·        Experience with writing user story with acceptance criteria ·        Managing/Prioritizing Product Backlog ·        Experience with Azure Dev Ops/JIRA ·        Experience using Visio  ·        Experience with process mapping ·        Experience in project management methodology ·        Experience working on enterprise level projects impacting multiple stakeholders. Education/Certification/Designation ·        Bachelor’s degree in Business Administration/Information Systems, Computer Science, Engineering or equivalent degree and experience ·        IIBA-CBAP (asset) ·        Lean Six Sigma Green Belt (asset) ·        Scaled Agile Framework (SAFe) PO/PM (asset) ·        Scrum master certification (asset). General Skills and Attributes ·        Be able to solve problems creatively ·        Embrace a team mindset: Develop collaborative relationships with others (Product Owner, Product Manager, Architecture, Delivery Team, Business SMEs, etc.) ·        Be able to effectively communicate verbally, in writing and in bargaining ·        Empower and develop people: provide feedback and recognition ·        Use analytical skills. Technical Skills/Knowledge ·        Facilitation techniques ·        Elicitation techniques ·        Requirements definition and decomposition ·        Backlog management and prioritization techniques ·        Process mapping ·        Iterative Agile methodology ·       Knowledge of Transportation & Logistics, including Intermodal & Carload (asset)   About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results. For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryCNDS (CN Data Services) is seeking a Data Platform Architecture Manager to lead the delivery of the Data Platform and Systems Architecture practice and Data Platform Engineering delivery at CN. The role is responsible for leading technological roadmap discussions, data platform and system architecture, Data Platform System Design, Data Platform delivery and steering the organization towards innovative and secure Data Platforms to meet business requirements in collaboration with the leadership team. Main Responsibilities Team Management · People Management - management of direct reports, goals setting, career development, hiring, work assignments, team performance. · Talent Development - ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources. · Staff Aug Management - Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources. · Ensure financial objectives are reached and tracked (OPEX/CAPEX).   Data Platform System Architecture & Platform Delivery · Architecture Review Board - Oversee the delivery of complex & critical solution architectures: Ensure processes and governance are understood and followed, works with other teams to facilitate collaboration, ensures involvement of the right architects, right SMEs and key stakeholders during the processes. Ensures that deliverables are meeting quality standards and delivered on time · Project Scoping - Translate business requirements into project delivery plans. · Project Staffing - Create agile delivery PODs with properly skilled architects · Project Delivery -Drive project execution and quality with regular engineering reviews. · Strategy, planning and management of data platform budgets.   Architecture Practice Management   · Give overall direction and guidance for putting in place best-in-class architecture processes for designing large and complex systems. Assign and coordinate extensive workload based on project criticality and architecture complexity. · Ensure key architecture decisions made during projects aimed to maximizes the value and manage the risk of CN investment · Ensures that solutions are in line with enterprise and domain architecture content to support short and long-term business objectives · Ensure architecture solutions from the team are aligned with the requirements from the Reliability team and the Safety team · Drive change to enable enterprise and domain architecture strategies and positions · Represent Architecture in project management process improvement initiatives · Identify, promote, and lead process improvements. · Development and implementation of strategic planning for data platforms and systems Architectures. · Building and maintaining relationships with key stakeholders and influence, with a customer-centricity mindset for optimal expectations management. · Continuous communication planning and execution to keep all stakeholders informed and engaged.    Organizational Impact Decision Making & ImpactsAs this role focuses on leading a team to deliver business and technical solution, the organizational impact is substantial.  Level of Interaction/Influence The following team interaction is expected: ·                I&T Directors, Senior Managers and peer managers ·                Product Manager group ·                Architecture group ·                Data Engineering ·                Data Design ·                Data Governance ·                Data AI ·                Information Architecture ·                Project Managers ·                Operations Team ·                Other Design Team ·                CN business partners (Signal & Communication, Intermodal, etc.) and other I&T teams  Employees Supervised/Org Structure Manages a team of experts, specialists, analysts and consultants  RequirementsEducation & Experience·       Minimum 10-15 years overall work experience, with a gradual evolution from software development roles ·       Minimum 5 years experience leading teams and overseeing deliverables  ·       Bachelor's degree in Computer Science, Computer Engineering, or equivalent degree  Skills/Knowledge·                Data Platform architecture and system design ·                Define capabilities, principals, patterns, and positions ·                Define architecture and engineering standards, patterns & best practices. ·                Lead the delivery and rollout of data platforms into PROD and comply to service operationalization standards ·                Platform modernization strategies including features and enhancements ·                Define the platform roadmap and strategy with the Product Managers (PDM) ·                Platform integration ·                Platform integration planning, optimizations, and continuous improvement ·                Platform adherence to CN security policies and standards ·                Collaborate and support the Platform SOM and SM with cost management and forecasting ·                Define strategies for the cost-effective delivery of scalable and reliable distributed systems ·                Collaborate in definition and evolution of platform on-boarding process ·                Determine TCO and ROI of platforms by understanding business value and opportunities of IT costs reduction ·                Work with Enterprise Architecture to align and introduce new solution/technologies for the Enterprise ·                Work with other platform architects to ensure support of required capabilities in their roadmaps ·                Work with Solution and Systems Architects to ensure the platform is integrated into a new or existing solution efficiently ·                Work with Product Managers (PDM) and business to understand new requirements and business needs and concerns ·                Work with technology vendors to influence their roadmaps and strategies to support CN objectives ·                Actively participate and lead recurrent architectural & technical meetings with vendors ·                Communication planning to ensure the operations team understands the platform and the roadmap of the platform ·                Evaluate current and emerging technologies ·                Be a leader in the CN, fostering a culture of design thinking, brainstorming, efficiency, and balancing vision with practicality. ·                Influence CN leadership with effective communication of proposals, directions and strategic decision making. ·                Demonstrate leadership by helping colleagues participate in the platform development activities and get exposed adequately for further career growth. ·                Perform technological surveillance for continuous modernized and innovative platform capabilities. ·                Expert knowledge of Big Data Architecture is required ·                Expert knowledge of Databricks is required ·                Expert knowledge of Cloud Architecture - Monitoring, Networking, Security, Storage, Compute with GCP and Azure is an required ·                Strong experience all phases of software SDLC and DevSecOps technologies and practices ·                Strong experience leading practices and the work of others. ·                Strong experience with Agile/Scrum/Safe delivery management and planning ·                Strong ability to manage priorities in an evolving environment and to handle multiple demands. ·                Proven ability to organize team and workload in order to achieve objectives and targets ·                Strong organizational skills - tactful, resolute and committed in providing excellent customer service ·                Very good experience in the identification, assessment and management of solution and business risks/value ·                Very good influencing and communication skills with stakeholders at various levels ·                Good ability to work and develop partnerships effectively with colleagues, managers, suppliers and stakeholders in a variety of situations ·                Focused on continuous improvement, and able to anticipate future circumstances   ·                Good ability to understand the long-term ("big picture") and short-term perspectives of situations ·                Knowledge of key regulatory guidelines as a definite asset  This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.About CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.About IT at CN CN harnesses the power of information every minute of every day to make better decisions. Almost every aspect of our business relies on technology; this is why CN invests around $100 million every year on I&T projects and infrastructure. And with close to 1,000 in-house employees, CN’s I&T team is more than a first-class technology shop - they’re railroaders, dedicated to enabling our people to work better and to helping our trains run safely.  Why You Want this Job CN’s Information & Technology group is looking for someone to help drive its transformation journey. For you, this means an opportunity to review and optimize CN’s Identity & Access Management (IAM) processes and tools. It also means participating in a variety of innovative initiatives and thus, deepening your knowledge and experience in the IAM field. This job could be for you if you enjoy learning and finding ways to do things better. You must also possess the right balance of technical acumen and customer focus to deliver both high-quality solutions and high-quality service to the many different stakeholders you will be collaborating with across CN. Responsibilities Analyze, design, build, test and deploy enterprise and/or customer-facing projects (including requirements gathering, business analysis and process engineering) Participate in the design, creation and update of SAP roles with associated entitlements; translating functional requirements into technical design Participate in the design, creation and update of Role-Based Access Control (RBAC) with a central Identity and Access Management solution Support and provide technical assistance for the implementation of new solutions Troubleshoot any incidents or issues related to IAM services Maintain and assess operational requirements and service issues for improvement opportunities Provide rotational on-call support Requirements Experience in SAP ECC, including HR and BW security authorizations Ability to translate SAP security business requirements into technical terms Experience with a Central Identity & Access Management tool such as IBM Security Identity Manager (ISIM) Thorough understanding and up-to-date knowledge of Identity & Access Management concepts and best practices Minimum 1-3 years of experience in planning and implementing IAM capabilities: Identity governance and administration Access management and federation Identity Access Management (IAM) program design and enhancements Creation and maintenance of strategic road maps for Identity Management systems Experience in other SAP solutions such as Solution Manager, SRM security an asset Experience with Windows Active Directory, Unix, cloud apps security integration an asset Analytical and critical thinking skills Ability to handle multiple and moderately-sized assignments simultaneously Demonstrated problem-solving through ingenuity and creativity Excellent verbal and written communication skills in both English and French

At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Specialist Identity and Access Management acts as a subject matter expert and provides guidelines on integration of new solutions into the IAM practice and tools. The Specialist IAM will review existing processes and identify opportunities for improvement. This person will coordinate initiatives and projects for the team, working with internal and external partners.Main ResponsibilitiesProcess Management and Subject Expertise·       Provide subject matter expertise in the IAM domain.·       Organize committee meetings with stakeholders within the domain.·       Ensure IAM policies, standards and procedures are followed.·       Produce measures/metrics for the function.·       Ensure that auditing procedures and audit reports are executed on time.·       Review and assess operational processes to identify opportunities for improvement related to provisioning/de-provisioning, privileged access management, authentication/authorization, etc.·       Develop, review and maintain strategic and tactical IAM initiatives to reduce risk, increase usability and operational effectiveness.·       Lead and provide guidance in implementing complex IAM projects and overall ensure successful on-time implementations and deployments.·       Transition projects to core operations.·       Handle all core, projects and change requests within the domain; prioritize, analyze requests and engage required teams.SAP Practice·       Design, build, test and deploy SAP roles with associated entitlements, translating functional requirements into technical design.·       Process SAP access requests and ensure appropriate approvals have been granted. Assign roles to permit access to secured IT environments.·       Project integration involving SAP, AD, portal, cloud apps, connecting them to our IGA tool (Saviynt).·       Work with stakeholders to gather requirements needed for new SAP systems or applications integration within the IAM tools and processes.·       Support the implementation of SAP security for new implementations and upgrades.·       Provide technical assistance for issues related to SAP authorizations.·       Apply, and ensure compliance with all appropriate CN IT standards (e.g. Security, Architecture, Project Delivery Methodology, SOX etc.)·       Create and maintain accurate process documentation.Organizational ImpactDecision Making & ImpactsThe Specialist Identity and Access Management is a key player within I&T, controlling the quality of technology and services delivered into production.The Specialist Identity and Access Management make recommendations to the business and I&T team members to assist in decision making (including during projects).Level of Interaction/InfluenceThe Specialist interfaces directly with many key stakeholders of the organization such as: Change Management, Release Management, Build and Operations Teams, Business and End User, Process Managers and Analysts, Application Support teams, Information Security, Internal Audit and Human Resources.Employees Supervised/Org. Structure·       Individual ContributorRequirementsEducation/Certification/Designation·       Bachelor’s degree in Computer Science, Information Systems or other related field, or equivalent work experienceGeneral Skills and Competencies·       Results oriented individual with an ability to deliver quality product in a timely manner.·       Ability to handle multiple and moderately sized assignments simultaneously.·       Competent at problem-solving through ingenuity and creativity.·       Detail oriented ·       Good time management skills.·       Ability to prioritize between many important requests.·       Ability to organize.·       Ability to think and act under pressure.·       Strong teamwork and collaboration skills. Can adapt to the audience.·       Excellent verbal and written communication skills in both English and French.Technical Skills/Knowledge·       Work experience within the IAM domain using an Identity and Governance application such as IBM Security Identity Manager (ISIM), Saviynt, SailPoint, etc.·       Good understanding of Identity & Access Management concepts and best practices with hands-on experience (ex: Access Certification, Provisioning/De-Provisioning, SSO, Privileged Access Management, Segregation of Duties)·       Experience with SAP authorization in environments such as ECC, Solution Manager, BW, Hana, GRC, Fiori. More specifically:·       SAP ABAP & Fiorio   User Management, including SNC (SU01, SU10, EWZ5)o   Security roles (PFCG), Master/Derived and authorizationso   Fiori Catalogs, Fiori Groups and their management within security roleso   Management of security roles using transports (Solution Manager ChaRM)·       Cloud applications (BTP, IBP, SAC, Datasphere, Workzone, ABAP on Cloud, Cloud ALM, Signavio, EnableNow, Vertex)o   User managemento   Security access/privileges (Role, Role Collections, Groups, etc.)o   User and access management in BTP Cloud Foundry, Space and SAP HANA Cloud·       Cloud Identity Serviceso   Understanding of the Authentication and provisioning mechanisms of connected applicationso   User Managemento   User Groups·       HANA Databaseo   User Managemento   Security roles (catalog, repository)Experience ·       Minimum 7 years of relevant work experienceo    Minimum 5 years experience in Identity and Access Management·       Work experience within the SAP Security domainAssets·       Experience with SAP HR authorizations security·       eCATT scriptsWorking ConditionsThis role will require off-hour support on a rotational basis.About CN CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.For internal candidates, note that the grade level of the position will depend on the employee's experience.

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us! Job Summary The Senior Analyst is responsible for achieving Accounts Payable targets set out by the Manager or Specialist, Accounts Payable, which focuses on audits, error postings, blocked or outstanding invoices. The incumbent has a thorough understanding of the procurement to payment pipeline for designated areas. Therefore, the role monitors a portfolio of electronic invoice postings and follows up on aging supplier accounts with a focus on supplier payable balances that are over payment terms. The position directly contributes to the education of field personnel and suppliers on the proper and timely invoice processing and other financial postings. Main Responsibilities  Analysis and Audit Management ·       Work closely with suppliers to optimize exchange of confidential data by leveraging the current processing channels ·       Perform root-cause analysis of recurring, systemic errors and work with key stakeholders including suppliers, Supply Management, Treasury and Taxation, Accounting Development, and I&T to coordinate resolution ·       Manage audit processes, systems, and transactions for Sarbanes-Oxley (SOX), financial controls, policy adherence, accuracy, and completeness Collaboration, Support and Staff Management ·       Communicate with field personnel and all levels of management on compliance issues, as well as misreported, unauthorized, or erroneous information ·       Analyze invoices to ensure that correct processing channels are used and coordinate transition to new channels ·       Indirectly supervise unionized staff as required. ·       Provide end-user coaching, training and problem resolution on systems, policies, and procedures Support ·       Review various performance measurements and metrics to monitor and evaluate process effectiveness ·       Support continuous improvements to ensure a high level of performance leading to customer satisfaction ·       Perform User Acceptance Testing related to system changes Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. Requirements Experience Accounts Payable ·       Between 3 to 5 years of relevant experience o   Experience with Accounts Payable systems or processes, audits and corporate credit card programs o   Experience in the railway industry* *Any experience for these above would be considered as an asset Education/Certification/Designation ·       College or bachelor’s degree in Accounting, Business, Economics, Finance, or Computer Science Competencies ·       Identifies risks and anticipates impacts to ensure a safe and secure environment ·       Cultivates relationships to proactively support customers’ supply chain needs or those that support them ·       Shares information ·       Collaborates with key internal stakeholders to enable higher productivity ·       Inspires others with impactful communications and adapts to the audience ·       Leverages feedback and coaching ·       Tracks metrics and is accountable ·       Applies analytical thinking to make recommendations that pursue sustainable performance ·       Deals with pressure and change by staying calm to quickly adapt to changes ·       Fluently bilingual both written and verbal (English, French)   Technical Skills/Knowledge ·       Understanding of accounting principles, procedures and policies ·       Knowledge of Accounts Payable systems such as Systems, Applications and Products (SAP) and SAP Business Warehouse ·       Knowledge of Microsoft Office, especially Access About CN  CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.