Overview of salaries statistics of the profession "Accounting Services Specialist in "

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

PURPOSE OF JOB Tech Services Specialist is responsible to effectively promote and sell Tech services and products, executing both in-store and in-home/business. They will install, configure, upgrade, troubleshoot and repair computer hardware and operating systems, partnering with the Warranty Depot/Matrix teams as required. They are responsible for establishing and maintaining sales and service excellence by assigning the highest priority to customer satisfaction and demonstrating quality in every aspect of work. Provides guidance, training and coaching to associates as required on company initiatives, sales programs and product knowledge. Dependent on store sales volume this role will effectively balance their time in Tech Services as well as direct sales floor activities. PRIMARY DUTIES AND RESPONSIBILITIES • Maximizes sales opportunities with every customer by using current selling techniques and company programs. • Leads and promotes selling of technology services/products and supports a selling culture in order to achieve current goals and targets. • Arranges service appointments, performs In Store/In Home/Business computer upgrades, repairs and setups and follows up with customers. • Ensures high quality execution of all technology services to minimize rework. • Provides training and coaching to associates on technology services and on the sales floor in Capital goods. • Effectively resolves customer concerns and escalates to management when appropriate. • Performs follow up calls to solicit feedback on sales, promote additional products and services. • Facilitates repairs to be done by the Warranty Depot or third party repair facilities to ensure satisfactory customer service standard. • Executes ETS procedures effectively. • Updates management on ongoing work that may require action or follow up in their absence. • Prioritizes time between Tech Services and the sales floor based on business needs and as directed. • Provides coverage and assistance in the technology department where business needs require and as associate training supports. • Understands and adheres to all privacy and information management policies and procedures. • Properly secures company and customer assets and physical inventory and follows all loss prevention procedures. • Has a complete understanding of all company policies and procedures related to this position, as outlined in the training checklist. • Checks all sources of communication for information (white boards, bulletin boards, HUB, etc). • Identifies and communicates suggestions for improvements in all areas of business. • Maintains general cleanliness of all tech room and workstations as assigned, according to company standards. • Maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. • Where store market has been approved and sales volume supports, associate may fulfill In Home Service for multiple locations. Associate is required to review and sign off on agreement of the 'In Home Services' Guidebook and ensure their full understanding of this program prior to supporting this. KNOWLEDGE / SKILL REQUIREMENTS • Verifiable and demonstrated skill in performing services/upgrades to all types of computers. • Demonstrates strong selling ability. • Ability to make appropriate product recommendations to customers. • Capacity to communicate with customers effectively using a variety of mediums. This involves the ability to take full ownership of the customer relationship and the ability to resolve customer concerns in a diplomatic manner. • Demonstrates leadership, and the ability to effectively train and coach. • Ability to make appropriate product recommendations to customers and at times do so 'in the moment'. • Ability to make decisions with integrity that supports company guidelines and makes good business sense. • Ability to plan, organize and prioritize efficiently and effectively to handle their daily responsibilities and serve our customers. Ability to deal with multiple priorities and tasks at one time. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. • Able to work flexible schedule. PHYSICAL DEMANDS / WORKING CONDITIONS • Conditions of the work environment are such that minor stress and physical discomfort may occur. • A moderate amount of physical effort is required while handling technology equipment. RECOMMENDED QUALIFICATIONS Experience: • 1-2 years of previous related experience is preferred. • Technical system diagnostic and upgrades/repair experience is preferred. • Valid drivers' license is preferred. Education: • Working towards or successful completion of high school is preferred. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. At solutionshop, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping.We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you do As the Tech Services Representative, you're a champion of the customer experience on the retail floor and the Tech Services centre. You enable our work, learn, and grow culture for our customers and associates. Passionate about technology, you continuously grow your knowledge by committing to ongoing self-development and share your expertise with your team members. You will be responsible for installing, configuring, upgrading, troubleshooting and repairing computer hardware and operating systems. You help our customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest tech products, services, and trends. Specifically, you will: •Connect, share and partner with customers to identify solutions that cater to their needs and add value. •Be an expert with our product and services to identify and recommend referral opportunities. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value. •Arrange service appointments, perform In-Store/In-Home computer upgrades, repairs and setups and follow up with customers. •Facilitate repairs to be done by the Warranty Depot or third-party repair partners, to ensure an optimal customer experience. •Provide training to associates on services knowledge. •Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments. •Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority. Some of what you need •6 months to 1 year of previously related experience is preferred. •Technical system diagnostic and upgrades/repair experience is preferred. •Working towards or successful completion of high school is preferred. •Demonstrated skills in performing services/upgrades to all types of computers. •Ability to communicate with and engage customers effectively using a variety of mediums. •Proven track record of achieving customer service excellence and sales results •Ownership of / access to transportation •Technology savvy •Curious •Approachable •Passionate •Solutions Finder Some of what you will get •Associate discount •Health and Dental benefits •RRSP/DPSP •Learning & Development programs •And more... Additional Information •A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience. •We'll also ask you to work a variety of shifts including evenings and weekends. •Valid drivers' license and a vehicle is an asset in some locations for this role. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

TEAM OVERVIEW The M&A Operations team operates within the Global Security Operations and is comprised of engineers from various disciplines including server, storage, backup, network, and security, distributed in various countries throughout the world. The team is responsible for assessing and remediating the IT infrastructure of newly acquired organizations and providing operational support of the infrastructure whilst in a transition and integration periods to steady-state operational support. POSITION SUMMARY WSP is looking to hire an experienced engineer to handle the vulnerability and patch management activities within its M&A Operations team. Qualified candidates must have a proven background within security, vulnerability scanning and pathing fields, handling incidents, problems, changes, and requests for enterprises, both large and small. As WSP acquires organization around the world, the position requires candidates that are able to seamlessly handle multiple projects at the same time and are expected to be able to conduct the below listed responsibilities. MAIN RESPONSIBILITIES Assess and report on the current vulnerability and patching management status and policies of the M&As Document the infrastructure and transfer knowledge to other WSP IT teams. Deploy M&A Ops vulnerability scanning tools, setup reporting, prepare list of vulnerability priorities based on known threat information and risks. Assist M&As in developing policies, action plans and metrics to improve their patching process to ensure proper implementation without any outages. Provide technical guidance and hands-on support to M&As, engage in the problem/change management process. Analyse, anticipate, identify, and respond on vulnerability and patching issues. Help maintain an up-to-date list of M&As inventory of hardware assets with details about operating system versions, patch status, installed applications, and other relevant information. Assist M&As with creating, testing, and managing patch deployment packages. Assist M&A Operations team in developing policies and procedures to streamline the team operation. Help deploy M&A Operations tool set on server infrastructure. Collaborating with other team members to ensure that all new technologies are compatible with existing WSP standards. Coordinate and monitor the deliverables of the 3rd party suppliers. ACADEMIC AND EXPERIENCE REQUIREMENTS The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, or related field. 5-8 years of relevant experience in engineering and operational support. Excellent knowledge of vulnerability scanning and remediation best practices. Good understanding of standards and best practices for patch management. Good working experience with Tenable (deployment, scanning and reporting). Experience with SCCM, WSUS, Intune and Autopilot. Strong experience with Windows 10 and above. Strong experience with Windows Server 2012 and above. Strong experience with M365 (O365). Working experience with SentinelOne or similar solution. Good overall knowledge of Microsoft's product line-up, including high level capabilities and competitor products. Good overall understanding of networking, server management, backup/storage, identity management Ability to conduct research into systems issues and products as required. Experience of Microsoft collaboration and documentation tools (Teams, PowerPoint, Visio, SharePoint, Power platform). Understanding of Active Directory and Group Policy. Understanding of cyber security and information security best practices. Experience using ITSM systems (ServiceNow, Jira, Zendesk, ...). Experience with Linux based systems is a plus. PowerShell scripting language SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent (native level) written and spoken English. Additional languages are considered a plus. Experience working for a large global organisation with a multi-vendor environment or experience supporting multiple organisations at the same time. Good experience of working in a customer focused end-user support function covering software/OS deployment and patching and/or vulnerability remediation. Excellent analytical, diagnostic, and problem-solving skills, with the ability of tailoring solutions to identified problems, even with limited inputs. Ability to work independently with low-level supervision and in a global team distributed geographically. Strong organization skills (set priorities, meets deadlines, handle multiple simultaneous projects). Excellent documentation and reporting skills. Demonstrated experience in understanding, designing, delivering, and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations. Ability to communicate problems in terms that are understandable to end users at all levels. Ability to follow and promote WSP policies, values, and standards. Willingness to work in different time zones, and on occasion after hour or during the weekend. Foundational knowledge of ITIL Service management practices WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Application Deadline: 05/02/2024Address:2828 boul LaurierCompensation and Benefits : $0 - $15,000.00 Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures. Actively searches for sales opportunities to achieve individual sales and profitability goals.Proactively contacts realtors and referral sources identified through the creation of national partnerships and/or creates local partnerships to lead client and realtor discussions and sell real estate lending products and insurance that meet the Bank's mortgage growth and profitability objectives.Assists with the implementation of targeted marketing programs, promotions, and other initiatives.Seeks opportunities to expand network by obtaining referrals from existing relationships.Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events.Serves a customer advocate during application and processing activities.Provides marketing, event coordination, and general administrative support to maintain positive and ongoing contact with their broader referral network.Delivers exceptional customer service that builds trust through expertise, responsive service, and support.Organizes customer appreciation events, seminars, and conference calls.Guides customers throughout mortgage application and processing activities.Partners with branch teams to properly hand off customers to finalize mortgage documentation.Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate BMO partners.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.Documents updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports and dashboards.Provides input into the planning and implementation of operational programs.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.In-depth understanding of the mortgage lending process and applicable regulatory requirements.Strong interpersonal, sales, customer service, and negotiation skills.Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.Strong knowledge of the broader real estate industry and mortgage market.Strong negotiation skills.U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Application Deadline: 05/30/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Retail Banking Sales & ServiceLanguage Requirements for the role: English and French Permanent position: full-time, 37.5hrs per week Current Work schedule: Candidates must be flexible and available to work Monday to Friday, from 10am to 8pm, and Saturdays from 10am-6pm (on rotation). All hours are in EST. Location: RemoteWe invite all experienced and aspiring First Nations / Métis / Inuit professionals to apply to roles featured on BMO's Indigenous Careers landing page, as well as all of those on BMO's Careers page. Qualified First Nations / Métis / Inuit applicants applying through these postings will be considered for open job vacancies, where they exist, or added to our Indigenous Talent Network and matched to other upcoming opportunities.This is part of BMO's ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration.Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on borrowing strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.May provide training and coaching to junior associates as needed.Probes to understand customer needs and provides advice related to personal banking and borrowing strategies in the best interests of the customer.Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.Escalates complex or unresolved customer situations to managers as required.Performs any required documentation to ensure customer's requests are accurately processed.Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.May research and investigate lending applications, following established processes.Handles customer contacts in an informed, professional, and efficient manner.Integrates marketing promotions and programs into customer conversations, where appropriate.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.Makes credit decisions / recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.Uses authorized credit qualifications as needed to fulfill customer requests.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of personal lending and home financing products.Knowledge of competitive marketplace and trends in product offerings.Knowledge of contact centre operational processes and policies.Knowledge of call centre technology, processes and metrics.Term Investment Qualified (as required).Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$37,500.00 - $69,500.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement "LIVE" de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Based in Montreal, near the Snowdon subway station, Levy Pilotte fuses its heritage to updated know-how, adapted to its clients' needs. We are recognized, since the early 1940s, for the quality of our services, for the thoroughness and professionalism of our team and our integrated personalized service.As a partnership of eight partners and some fifty collaborators, Levy Pilotte is a wealth of expertise. We reflect Montreal DNA as we share the same attraction factors: broad cultural diversity, knowledge base economy, openness onto the world and peaceful coexistence based on respect.We are looking for a Tax Specialist to offer efficient strategies to individuals and corporations to help them minimize their global tax liabilities (Canadian and American taxation). The person will carry out moderately complex engagements autonomously. Main responsibilities:Apply Canadian and American taxation laws. Identify non-respect cases, incorrect application, and interpretation and non-compliance issues. Form appropriate conclusions and recommendations.Provide clear internal communication on various Canadian and American taxation issues.Offer compliance and planning services to Canadian businesses with commercial activities in the US.Offer taxation and estate planning advice to American citizens living in Canada and to Canadian citizens working or with commercial activities in the US, or investing in US assets.Participate in dispute analysis and settlements with tax authorities.Develop and implement strategies for clients to maximize business opportunities.Identify and document various tax positions, including risk analysis.Prepare and review tax returns for individuals, corporations, and trusts; and other tax forms.Produce various tax researches (Canadian and American taxation).Find answer to Canadian and American taxation questions.Document researches with tax notes or clients’ memos.Inform immediate supervisor of needs and met/expected issues, in a timely manner.Participate in Canadian and American taxation training content.Act as an internal facilitator. Relational and communication skills.Client-Oriented.Ability to manage stress, priorities, and confidentiality.Analytical mind and team spirit.Ability to respect instructions and deadlines.Reliable, organized, and meticulous.Resourceful and autonomous.Ability to adapt and multitask.Ability to demonstrate own potential by taking on additional responsibilities.

Application Deadline: 04/18/2024Address:4857 boul Bourque, #11Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Actively searches for sales opportunities to achieve individual sales and profitability goals.Proactively contacts realtors and referral sources identified through the creation of national partnerships and/or creates local partnerships to lead client and realtor discussions and sell real estate lending products and insurance that meet the Bank's mortgage growth and profitability objectives.Assists with the implementation of targeted marketing programs, promotions, and other initiatives.Seeks opportunities to expand network by obtaining referrals from existing relationships.Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events.Serves a customer advocate during application and processing activities.Provides marketing, event coordination, and general administrative support to maintain positive and ongoing contact with their broader referral network.Delivers exceptional customer service that builds trust through expertise, responsive service, and support.Organizes customer appreciation events, seminars, and conference calls.Guides customers throughout mortgage application and processing activities.Partners with branch teams to properly hand off customers to finalize mortgage documentation.Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate BMO partners.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.Documents updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports and dashboards.Provides input into the planning and implementation of operational programs.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.In-depth understanding of the mortgage lending process and applicable regulatory requirements.Strong interpersonal, sales, customer service, and negotiation skills.Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.Strong knowledge of the broader real estate industry and mortgage market.Strong negotiation skills.U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

The Opportunity:To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Communications and Directory operations with a primary focus on the services within the designated Hub. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here:Related to Communications and Directory services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.What you'll bring to WSP:The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a AD/Messaging operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong understanding of Active Directory architecture, components, and services, including domain controllers, DNS, and Active Directory Sites and Services. Proficiency in user and group management within Active Directory, including user account creation, group policy assignment, and security permissions. Familiarity with Active Directory replication, trusts, and domain migration processes. Experience with Group Policy management and troubleshooting, ensuring consistent configuration across the network. Knowledge of Active Directory security concepts, including authentication mechanisms, access controls, and secure administration practices. Understanding of Active Directory backup and recovery strategies, including system state backups and authoritative restores. In-depth knowledge and hands-on experience in administering and supporting Exchange (2010-2019) and Exchange Online. Understanding of email routing and mail flow concepts in a Hybrid Exchange environment. Ability to configure and troubleshoot connectors, transport rules, and message tracking. Proficiency in PowerShell scripting to automate administrative tasks and streamline Exchange operations. Must have a good understanding of Email Archive & Journaling, retention policies and legal hold. Must have a good comprehension of Email Security and Email Protection SPF, DKIM and DMARC Data Loss Prevention, RMS/IRM, Azure Information Protection (Classification-Labelling & Sensitive Information Types), Office 365 Message Encryption & Transport Rules. Proven experience as an M365 Technician or similar role, with practical knowledge of Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Exchange Online. Familiarity with M365 administration and user management, including user accounts, licenses, and permissions. Understanding of M365 security features, compliance policies, and data protection concepts. Experience in configuring and customizing M365 applications and services to meet organizational requirements. Knowledge of incident and problem management processes and tools for timely resolution of M365-related issues. Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical problems in the M365 environment. Strong knowledge of SharePoint and SharePoint Online.SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Profile Fastfrate is comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. We succeed in offering customers a full suite of asset-based transportation services including over-the-road, cross border and intermodal LTL and TL, drayage and transload, warehousing, distribution, final mile, and logistics services.A Sales Coordinator is an administrator who works to support sales representatives and customer service. Their duties include handling administrative tasks, promoting customer satisfaction, and motivating sales staff to ensure company sales targets are being met.This role will be based out of Fastfrate’s Montreal Terminal, reporting into the regional Vice President Sales and Business Solutions and work in concert with the Customer experience team. Skill SetCurrent knowledge of industry regulations and trends.Ability to work under pressure and meet tight deadlines in a fast-paced environment.Excellent sales acumen and customer service skills.Strong problem-solving, organizational, and administrative skills.Exceptional leadership and team development skills.Ability to attend all sales training conferences off-site.Ability to be a team player with a high level of dedication.Key ResponsibilitiesA Sales Coordinator with Fastfrate requires a working knowledge of the terminology and products of all aspects of supply chain management. A successful Sales Coordinator candidate must have various prerequisite skills and qualifications needed for the performance of their duties, including:Collaborate with senior sales staff to create and maintain sales reports.Establish active communication and engage with Sales Representatives to ensure prompt processing of orders.Contribute to the overall customer experience by promptly responding to communications.Attend sales training and develop an understanding of the products and services of the company.Support senior management by informing customers about delivery dates and possible delays.Arrange for creation and distribution of supporting documents and presentations to help the sales team in generating business leads.Maintain organized sales records and report month-end goal setting to the senior management team.Coordinate interdepartmentally to effectively oversee and document the onboarding of new customers.  QualificationsBilingual in both French and English is required.Proficiency with the complete Microsoft Office suite and Salesforce is required.2+ Years of experience in sales or an administrative position is preferred.Post-Secondary Diploma or Degree in Business or similar is preferred. Strong analytical and problem-solving skills & ability to work a flexible schedule.

Client Success SpecialistInterested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won’t want to miss this opportunity to join Aon and our dynamic team! This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look likeAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division.Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic invoice inquiries, etc.) and refer more complex inquiries to senior team members;Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results;Perform vital activities or support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and urgent certificates, initiating endorsements and processing other client requests;Seek assistance from team members when confronted with unfamiliar or complex processing transactions;Monitor and attend to requests via Polaris that require actions promptly;Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details;Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs;Upload, index or attach documents in the Document Management System;Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.);Help colleagues troubleshoot and resolve basic client issues around ACS services;With assistance from sales and broking, address and complete special client projects;Participate in internal renewal meetings where required.How this opportunity is differentYour role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated team. Our focus is making sure our internal and external clients, as well as prospective clients, are being provided the utmost excellent and precise service, along with inheriting excellent relationships and bonds as we work closely with them in providing knowledge, professionalism and expertise.Finding a balance between personal growth and well-being is important to us. We provide our colleagues with empowering tools and training to build their skills and encourage them in growth opportunities. Skills and experience that will lead to successAt least 6 months of experience in the insurance industry is preferred; High attention to detail; Developed interpersonal and collaborative skills; Outstanding customer service;Good oral and written communication skills in both English and French, and ability to work in a team environmentProficiency with the MS Office suite. Post-secondary education in an insurance-related field or equivalent years of office experience is preferred; AMF license preferred or desire to obtain it; Working towards CAIB, CRM or CIP is considered an assetHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.   We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-AM3#LI-HYBRID 2541566

Application Deadline: 05/31/2024Address: 1250 boul Rene Levesque OuestJob Family Group:Wealth Sales & ServiceProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of Private Bankers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.Prepares new business proposals or presentations to clients/prospects.Participates in activities for client meetings and account opening documentation.Assists with the development of client communications as required.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Ensures timely resolution of all client questions and concerns, both internal and external.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Determines client needs and ensures timely and accurate completion of transaction processing.Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.Reviews and provides feedback and best practices about client solutions and credit structure.Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Collaborates with internal and external stakeholders in order to deliver on business objectives.Completes comprehensive analysis for risk, financial and profitability rating and assessments.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Implements and monitors procedural and policy changes as required.Manages operational audits and controls for banking and account administration.Manages day to day portfolio administration activities through the completion of a wide variety of credit, non-credit, and related activities.Monitors the timely and accurate setup & maintenance of accounts, including account setups, collateralization, and documentation.Provides input into the planning and implementation of operational programs.Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.May specialize as either a funding specialist or a credit underwriting specialist.As a funding specialist, facilitates the funding process acting as a final and independent control point for legal documentation and ensures that the security/legal documentation reflects what was approved; all terms and conditions noted in the credit application have been met; proper execution/perfection of all documents prior to funding/releasing funds; assesses significance of any security or conditions shortfalls, credit and fraud risks.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.Requires Credit Qualification in accordance with the established credit qualification processes, policies, and procedures.Commercial Loan and Underwriting experience in a financial services environment mandatory.In-depth knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.In-depth understanding of loan and security documentation, including registration and renewal routine.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$54 500,00 - $101 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Manager - Accounting Services Group Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 30, 2024 Location: Brossard, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 126232 Primary Location: Brossard, QC All Available Locations: Brossard, QC; Laval, QC; Montreal, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Partner with clients to solve their most complex problems Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. -- Do you enjoy working in a dynamic and stimulating environment? Would you like to further your professional development within our Tax team? Take advantage of this opportunity! What will your typical day look like? Your typical day will consist of providing tax related services to private and public companies while working in a team in order to provide tax advice to help our clients with sound tax management. You will also prepare and manage income tax returns for companies, partnerships, trusts and individuals along with examining tax provisions and prepare opinions and other documents. You'll be reviewing corporate, partnership, trust and individual tax returns; reviewing tax provisions, conducting research in support of tax returns and following up with the various parties involved until the returns are forwarded to the tax authorities. About the team Deloitte offers clients a broad range of fully integrated tax services. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help your company excel globally. A job in Tax will offer you the opportunity to: Work in a stimulating and very high-energy environment with like-minded people who are eminent in their respective technical fields; Develop solutions through discussion with your team and clients; Continue your professional development in order to progress in your chosen career path. Enough about us, let’s talk about you You are someone with: Undergraduate degree, professional accounting designation (an asset); Master's degree in taxation or completion of the CICA Fundamental Tax Course (an asset); At least four to five years' relevant experience in preparing and reviewing corporate, partnership, trust and individual income tax returns; Experience in diagnosing and optimizing tax issues, developing solutions, communicating with clients and internal stakeholders, facilitating decision-making, documentation, managing client expectations and priorities; Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. Total Rewards The salary range for this position is $83,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. 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ADP is hiring a Service Support Specialist Are you looking to grow your career in a stable, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? If so, this may be an opportunity for you. Read on and decide for yourself. As a Service Support Specialist, you'll act as a technical resource to the client service team and ADP clients by supporting software, legislative and programming inquires. This role is multi-faceted as the Specialist may also acts as an escalation resource for CSR's and Managers during client conference calls and client visits, as well as coaching and organizational readiness for client service initiatives. Through their technical mentoring they coach and upskill new and existing associates on ADP programs and processes. To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 63,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we’ve earned accolades from some of the industry’s most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto’s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about careers in Client Service at ADP, visit: https://jobs.adp.com/locations/canada/teams-roles/client-service/ What you’ll do: Responsibilities Act as a technical mentor to the client service associates analyze associate trends and determine knowledge gaps) ensuring feedback is provide to Managers where coaching or training is required Provide technical training to associates as needed. Escalation resources: assist management team with client escalations where required, and provide end-to-end service experience, following up with all parties involved. Support resources: Manager, CSR, client conference calls, attending client visits and taking complex projects works/issues which are above CSR capabilities. TO SUCCEED IN THIS ROLE: Required Qualifications Minimum 18 months ADP business experience Thorough knowledge of ADP/HR products & tools: Workforce Now Pay@Work, Payspecialist, PCPW Paytech / Autopay Mainframe s) Service@work Siebel ADPworks, LUMIN, SharePoint Ability to train/mentor associates Ability to provide feedback to associates/managers Working knowledge of Microsoft tools Excel, Word, PowerPoint, and Outlook) English/French Bilingualism is Mandatory *Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites. BONUS POINTS FOR THESE: Preferred Qualifications PCP Designation Payroll compliance legislation, Payroll fundamental 1 & 2, and Introduction to Accounting) Labour Cost, GL reporting Payroll Reversals Direct Connect Transmit Additional WFN modules considered a strong asset: Time & Attendance, Benefits, Performance, Compensation, Analytics, etc.Canadian Payroll Association CPA) certification is an asset PCP) Self-motivated/takes initiative and proven ability to work independently or in a team. Good coaching and mentoring and conflict resolution experience Demonstrated ability to multi-task, probe, analyze trends, problem solve complex issues and recommend appropriate course of action. Strong client focus consistent with Stellar Service Initiatives. Excellent interpersonal and follow-up skills Stays current on updates to ADP products & services Superior verbal and written communication skills Supportive of ADP's vision by demonstrating professionalism and maintaining confidentiality YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Innovate. Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily in your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences. What are you waiting for? Apply now! Jobs.adp.ca Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

Position Summary The Hardware Asset Management Specialist will be responsible for hardware asset management lifecycle operational activities within the Hub and for ensuring Hub teams update and maintain assets in accordance with defined processes, operating procedures and policies. Job Responsibilities: Responsibilities of this role include (but are not limited to): Provide management of the Configuration Management Data Base (CMDB) to record and manage inventory details of hardware assets and the relationships of those assets to services (Configuration Items) throughout their lifecycle, to include reviewing dependencies and attribute mapping. Ensure procured and leased assets are maintained through Hub operational alignment to processes, standard operating procedures, and policies. Work in alignment with procurement to ensure timely ordering and delivery of assets to meet service levels and provide a positive user-experience, especially for onboarding and to ensure business productivity resulting from break/fix, (typically Task and/or Incident driven activity). Manage asset lifecycles by determining which assets have reached the end of life and need to be replaced (ensuring end-of-life hardware is returned). Execute refresh activity through established operational processes. Make sure asset disposals are executed according to the defined policies to meet security controls and compliance standards. Validate assets created through Advanced Shipping Notices in readiness to receive incoming deliveries and manage onward deployment. Perform verification and audit of CMDB content, compare hardware assets with actual inventory, initiate corrective actions and track through to completion. Work in alignment with projects for activities relating to facilities management (office open, move, close) to validate/adjust asset records and site information as necessary. Support the Change Enablement close-out process to ensure all assets have been updated prior to any Change being closed and corrections are made locally i.e., through Hub operations executing the Change. Through local governance and by preparing detailed audit information and operational metrics analysis, (using PowerBI dashboards as the single source of truth), highlight operational gaps and issues that require focus, ensure these are addressed as required in alignment with ITSM practices. Where processes and/or operating procedures may need adjusting to drive improvement, raise as required to ITSM Practices and provide feedback/inputs as necessary. Support transitional activities as operations are internalized and share Knowledge as required. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. 4-6 years of experience working in an ITIL aligned operational role (Asset Management or similar). Solid knowledge and experience of ServiceNow. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and colleagues through building efficient working relationships and by exhibiting excellent communication and influencing skills. Be comfortable with ambiguity, thrive on change and engender a collaborative approach. Act as an advocate for the IT Organisation both externally and internally. Excellent written and spoken English is required, with additional competency in French or Spanish as an asset. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Position Summary The Incident & Request Management Specialist ensures the effective handling of Incidents and Requests by operations in order to improve business productivity and enhance user-experience. Job Responsibilities: Responsibilities of this role include (but are not limited to): Support the ticket management processes, liaising with Service Desk queue managers to coordinate efforts for the resolution of Incidents and the fulfilment of Requests in accordance with Service Levels. Interface with Assignment Group Managers to ensure across team coordination where required and remove roadblocks to effective ticket handling, e.g., prevent multiple ticket reassignments, avoid tickets being assigned back to Service Desk for more information, educate to ensure the correct information is recorded in tickets to aid resolution, ensure correct application of '3-strikes rule', reduce ticket backlogs, etc. Ensure 'Best Practice' is followed to ensure effective tickets updates to end-users, correct behaviours and drive improvements where required to ensure a positive user-experience. Ensure the operational teams are documenting and sharing Knowledge with the Service Desk to drive up first contact resolution. Prioritise escalations for Incidents & Requests, ensure effective communication and engagement with end-users. Act as a point of contact for 'Excom' level escalations that may be triggered through Business Partners or direct to Hub Leaders (for example). Own service complaints, address through the appropriate channels and ensure effective follow-up/engagement. Follow-up on C-SAT feedback to address issues on behalf of users and/or to share positive feedback in alignment with ITSM practices. Ensure effective Incident Management communication is in place and effective using standardized templates for consistency (for both IT and end-user communications). In support of Assignment Group Managers and assignees, make sure Incidents are reprioritized as required as the impact and/or urgency of an issue increases (and vice versa). Through local governance and by preparing detailed operational metrics analysis, (using PowerBI dashboards as the single source of truth), highlight operational gaps and issues that require focus, ensure these are addressed as required. Where processes and/or operating procedures may need adjusting to drive improvement, raise as required to ITSM Practices and provide feedback/inputs as necessary. Support transitional activities as required as operations are internalized. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. 4-6 years of experience working in an ITIL aligned operational role (Incident Management or similar). Solid knowledge and experience of ServiceNow. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and colleagues through building efficient working relationships and by exhibiting excellent communication and influencing skills. Be comfortable with ambiguity, thrive on change and engender a collaborative approach. Act as an advocate for the IT Organisation both externally and internally. Excellent written and spoken English is required, with additional competency in French or Spanish as an asset. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Actuarial Configuration Specialist - Pension AdministrationAre you an actuarial analyst who also has strong analytical and computer skills? Do you enjoy looking into the details and have a highly developed ability to apply all the capabilities of software tools? Are you looking to take part in long-term projects for leading Canadian plans? Then Aon has the opportunity you have been looking for! Aon is looking for a Configuration Specialist for our implementation team within pension administration. The team works closely with internal teams to implement and support solutions for clients. This is an excellent opportunity for a pension analyst looking to familiarize themselves with tools. This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeReview analysis documents and configure the system (using graphic user interface tools), to fix a system defect or complete a client request/changeComplete unit testing to ensure no major defects are in the calculated results. Determine if the configuration performs accurately, reflects requirements, and has zero negative impact on existing provisions (including regression testing analysis)Document defects when actual results do not meet expected resultsAnalyze issues/defects and debug the system when the configuration is not producing the expected results. Research issues to determine if the source of error is with the test data, test plan, expected results, or configurationResolve issues with test cases or with configuration and re-tests. Raise issues as appropriateCoordinate, manage and monitor activities related to system maintenanceLead all aspects of day-to-day work per prioritiesHow this opportunity is differentOur highly collaborative team drives innovation through ideas and implementation of solutions that allow an enhanced digital member experience and more efficient internal processing. You will have the ability to work on exciting projects which help redefine the Canadian pension administration services.Skills and experience that will lead to successThe Configuration Specialist is a detailed self-starter.Bachelor’s degree in computer science, math, or equivalent work experience in an analytical areaPension work experienceStrong computer skills (Excel, Word)Troubleshoot basic system defects and errors.Ability to interpret and understand requirements documentationAbility to communicate ideas in both technical and user-friendly languageUnderstand basic relational database concepts (e.g., table relationships, keys)Keen attention to detailBilingualism (English and French), highly desiredHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-AM3#LI-HYBRID  2542817

Application Deadline: 05/02/2024Address:4125 boul des Forges, Unit C13Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.Actively searches for sales opportunities to achieve individual sales and profitability goals.Proactively contacts realtors and referral sources identified through the creation of national partnerships and/or creates local partnerships to lead client and realtor discussions and sell real estate lending products and insurance that meet the Bank's mortgage growth and profitability objectives.Assists with the implementation of targeted marketing programs, promotions, and other initiatives.Seeks opportunities to expand network by obtaining referrals from existing relationships.Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events.Serves a customer advocate during application and processing activities.Provides marketing, event coordination, and general administrative support to maintain positive and ongoing contact with their broader referral network.Delivers exceptional customer service that builds trust through expertise, responsive service, and support.Organizes customer appreciation events, seminars, and conference calls.Guides customers throughout mortgage application and processing activities.Partners with branch teams to properly hand off customers to finalize mortgage documentation.Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate BMO partners.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.Documents updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports and dashboards.Provides input into the planning and implementation of operational programs.Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.Participates in projects and other activities designed to improve the customer experience.Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.Completes all necessary transactional documentation in compliance with security measures.Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.Protects the Bank's assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.In-depth understanding of the mortgage lending process and applicable regulatory requirements.Strong interpersonal, sales, customer service, and negotiation skills.Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.Strong knowledge of the broader real estate industry and mortgage market.Strong negotiation skills.U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement "LIVE" de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.