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Spécialiste principal d’implantation, Gestion de temps et présences/ TLM, Senior Implementation Specialist, HR Tech
ADP, Inc., Montreal, QC
Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement "LIVE" de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Director Media Sales East
Rogers, Montreal, QC
Director Media Sales East Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.Rogers is seeking a Director, National Sales to lead our team in Montreal. As a leader, you'll be a key member of our team to drive and oversee all sales in the region. What you will do... Responsible to deliver platform revenues and targets for News & Entertainment, including TotalTV, Broadcast, Digital, OOH & Connected TV. Collaborate with all internal stakeholders to deliver forecasts, gap plans and strategies to deliver against planned targets. Lead Agency discussions, support renewals & develop deep relationships with trading leads and key influencers in the Montreal Market. Ensure large volume agreements are managed, met and achieved with our agency partners. Responsible for achieving and exceeding the regions revenue targets by engaging & motivating the media sales account managers and the market manager. Collaborate with other National/Local Directors on market and regional sales strategies Understand the region's competitive landscape provide relevant insight and competitive intelligence/analysis Develop and implement key account plans for difference-maker accounts (client connections, relationship mapping and delivery against their objectives ) Leverage Client Solutions and Multiplatform Solutions for increased share Provide support VP, National Sales Prime client direct contacts & build strategic relationships with the Rogers Business teams in Montreal. Represent RSM at the Regional level, actively participating in Regional Councils and Strategy planning. Execute "brand first" & consultative sales strategy, i.e. evolution to multiple platforms to meet consumer consumption needs and Rogers revenue growth targets Identify long term opportunities and required sales roadmap to capitalize on each Empower platform sales leads to make decisions at appropriate level Drive to established KPIs, including financial, client satisfaction (NPS), and employee Drive adoption of tools and training and advanced products across all RSM brands & platforms Salesforce CRM to improve communication & collaboration Key account management training for focused and disciplined account growth through SF, LinkedIn and Anaplan management Negotiation training for maximization of revenue/results Utilization of Revenue Planning reports for better understanding of our numbers/pacing Utilization of Insights team for smarter proposals and customer service Foster collaborative working environment for platform leads and their direct reports Manage budgets, Market costs What you will bring... Strong leadership skills with intentional drive to win & a strong sense of initiative and diplomacy A strategic business lens with the ability & clarity to understand what the overall business needs and how to achieve the ultimate goal. Excellent communication skills (both written and oral), including interpersonal and presentation skills Superior Sales Management skills, primarily focused within large broadcast organizations. Thrives in a matrix environment. Sales Growth focused individual, able to manage multiple revenue lines simultaneously. Ability to work effectively under pressure in a fast paced environment Excellent interpersonal skills with the proven ability to work effectively with all levels of management, team members clients and outside partners. Creative problem solving is key; confident and able to make decisions quickly and effectively Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: Up to 10% Posting Category/Function: Sales & Media Requisition ID: 302757At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers Sports & MediaLocation: Montreal, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Sales Management, QC, Outside Sales, Manager, Media, Sales, Quality, Management, Marketing
Accounts receivable specialist
Fed Finance, Saint-Laurent, QC
Founded in 2001, Fed Finance is a recruitment agency that is specialized in accounting and finance positions. Our consultants are finance experts and speak your language. We select the best candidates for temporary and permanent positions. We are committed to working with you throughout your job search and beyond!Client dans le secteur automobile Hello, I am Charlotte, Recruitment and Business Development Advisor at Fed Finance, a recruitment firm specializing in recruitment for finance, accounting and payroll professions. I work on two types of recruitment: temporary and permanent in the Greater Montreal region. Our team, experts in finance, speak your language and operate in your world. I am looking for an accounts receivable specialistfor my client in Ville St Laurent. This is a permanent position. Your responsibilities will be: - Responsible for accounts receivable - Responsible for the collection of overdue accounts - Negotiate and follow up on various agreements - Communicate with the various parties involved in the collection process - Manage litigation files - Other related stains- DEC in accounting, finance or related field - 3 years experience in a similar field - Excellent level of French and good level of English required - Knowledge of NAV software an asset - Proficiency in Excel (pivot tables) - Good judgment and organizational skills
Private Banking Officer Credit - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 05/08/2024Address:1250 boul Rene Levesque OuestProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Assists in preparing new business proposals or presentations to clients/prospects.Assists in preparing for client meetings and account opening documentation.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Determines client needs and ensures timely and accurate completion of transaction processing.Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.Takes ownership of client inquiries/ concerns/ complaints, ensuring timely resolution and referring as appropriate. Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.Collaborates with internal and external stakeholders in order to deliver on business objectives.Analyzes data and information to provide insights and recommendations.Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.Verifies and processes loan drawdowns, ensuring they are within the terms of the credit authorization and completion of required security documentation.Reviews and actions overdrafts and other monitoring reports in a timely manner.Sets up and completes margin / covenant tests within established timeframes.Maintains control of security collateral including preparation and registration.Identifies, diarizes, and monitors accounts for security renewals, registrations, and other expiry dates to meet compliance requirements.Monitors and controls the integrity of lending documentation.Collects fees applicable to credit terms and conditions or account agreement.Provides timely, accurate service and support to bankers and specialists by completing a wide variety of credit, non-credit, and related activities.Identifies, records and advises banker / relationship manager of any credit &/or risk management issuesIdentifies opportunities to increase profitability, create capacity and reduce expenses.Ensure timely and accurate set-up, maintenance and advance of lending products.May focus on either after sales service, or compliance (risk management) and fulfillment services, or both.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.Analyzes issues and determines next steps.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.Working knowledge of personal (primarily) and commercial credit and non-credit products and services.Working knowledge of lending processes and supporting policies.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Grade:4Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Workplace Communications and Directory operations specialist [OneIT]
WSP Canada, Montreal, QC
The Opportunity:To ensure the efficient operation of WSPs internal Workplace services in the AMERICAS Hub, we are seeking a talented and experienced Operations Specialist. This role will be part of the IT Operations team and report to the IT Infrastructure Operations Manager in the designated Hub. The overall team is dedicated to support IT infrastructure operations which includes network, compute, cloud, and workplace systems and services. You will manage and maintain all aspects of Communications and Directory operations with a primary focus on the services within the designated Hub. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here:Related to Communications and Directory services and infrastructure: Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels. Performing routine and health maintenance. Managing upgrades & performance related activities. Identifying and correcting faults with services and infrastructure. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Oversight and support of all related service supplier and/or manufacturer activities. Proactive identification and resolution of issues before they affect service performance. Identifying any improvements that can improve service levels. Engaging in the problem management process. Technical peer review and approvals for all related changes. Support audit and compliance activities. Management and maintenance of related platforms. Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.What you'll bring to WSP:The ideal candidate would meet all, or most of the below criteria: Bachelor's degree in information technology, Computer Science, Engineering, or related field. At least 4-6 years relevant and practical experience in a AD/Messaging operations role. Vendor certifications not a requirement, proven practical experience preferred. Experience working in large/global enterprise IT with multiple distributed branch/campus sites. Experience of working within ITIL aligned Service Management organisation. Strong understanding of Active Directory architecture, components, and services, including domain controllers, DNS, and Active Directory Sites and Services. Proficiency in user and group management within Active Directory, including user account creation, group policy assignment, and security permissions. Familiarity with Active Directory replication, trusts, and domain migration processes. Experience with Group Policy management and troubleshooting, ensuring consistent configuration across the network. Knowledge of Active Directory security concepts, including authentication mechanisms, access controls, and secure administration practices. Understanding of Active Directory backup and recovery strategies, including system state backups and authoritative restores. In-depth knowledge and hands-on experience in administering and supporting Exchange (2010-2019) and Exchange Online. Understanding of email routing and mail flow concepts in a Hybrid Exchange environment. Ability to configure and troubleshoot connectors, transport rules, and message tracking. Proficiency in PowerShell scripting to automate administrative tasks and streamline Exchange operations. Must have a good understanding of Email Archive & Journaling, retention policies and legal hold. Must have a good comprehension of Email Security and Email Protection SPF, DKIM and DMARC Data Loss Prevention, RMS/IRM, Azure Information Protection (Classification-Labelling & Sensitive Information Types), Office 365 Message Encryption & Transport Rules. Proven experience as an M365 Technician or similar role, with practical knowledge of Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Exchange Online. Familiarity with M365 administration and user management, including user accounts, licenses, and permissions. Understanding of M365 security features, compliance policies, and data protection concepts. Experience in configuring and customizing M365 applications and services to meet organizational requirements. Knowledge of incident and problem management processes and tools for timely resolution of M365-related issues. Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical problems in the M365 environment. Strong knowledge of SharePoint and SharePoint Online.SKILLS/ COMPETENCIES/ OTHER REQUIREMENTS Excellent written and spoken English. Ability to work with minimal direction and little supervision. Strong organizational and project management skills, with excellent documentation abilities. Excellent analytical and diagnostic problem-solving skills with the ability of providing solutions to identified problems. Demonstrated experience in understanding and demonstrating compliance with information security requirements. Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations.WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Specialist, Customer Relations Centre
Scotiabank, Montreal, QC
Requisition ID: 158573 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs Dynamic Funds is a Canadian success story, built on non-negotiable beliefs that drive everything we do. We attract top candidates because our culture allows us to be active (not reactive), results-oriented and passionate about sales. In short, our people are truly empowered, experienced, and Dynamic. We’ve built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business. The Specialist, Customer Relations Centre will have the opportunity to:Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of ExcellenceAnalyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.Maintain familiarity with policies and procedures of the department and the Centres of Excellence.Work on special projects as required. What’s in it for you:Be part of an industry recognized leader in the wealth management business.Be rewarded with our highly competitive compensation package, andBe a participant in a variety of community involvement programs. Skills and Experience: College Diploma or an equivalent combination of education and work experience;University degree in Finance or related studies, a definite asset.CSC/ IFIC certification definite assetKnowledge of MS OfficeKnowledge of industry databases (i.e. Ifast)Excellent customer service and communication skills in English and FrenchAbility to work independently and cooperatively as a teamAbility to listen, understand and handle customer inquiries, problems, or complaints in a timely mannerExcellent organizational and analytical skillsGood problem-solving and time management skillsExcellent flexibility and change management skillsDemonstrates interest to learn Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele. Location(s): Canada : Quebec : MontrealWe value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Senior Associate, Credit Risk Models - Financial Engineering & Modelling (Montreal)
Deloitte, Montreal, QC
Senior Associate, Credit Risk Models - Financial Engineering & Modelling (Montreal) Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 24, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 125065 Primary Location: Montreal, Quebec, Canada All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills…whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. -- Would you like to further develop your career with our exponentially expanding Financial Advisory Service, Modelling and Value Advisory, Financial Engineering & Modelling (FEM) group? Are you up for the challenge to help the most sophisticated Canadian and international clients to solve their quantitative and modelling issues? What will your typical day look like? In this role you will help financial services industry (FSI) clients face quantitative issues with informed confidence. Using your deep technical skills and leveraging our global network of experts, you’ll provide professional advice to our FSI clients in a wide range of situations. The result? Our clients will be better placed to take control and receive the best solutions to their complex challenges. Develop/validate/review Credit Risk models (e.g. AIRB, IFRS 9, CECL, adjudication/behavioral scoring models and CCAR models) based on industry best practices. You will also be able to learn and work in other quantitative and analytical areas such as credit modeling, forecasting and stress testing, customer behavior modeling, and new innovations such as Machine Learning and Artificial Intelligence. About the team Deloitte’s Financial Advisory practice delivers highly specialized advisory solutions for companies facing critical business events where significant value is at stake, in every phase of the economic cycle. Our work is often high profile, high impact, and highly rewarding. If you’re looking for a challenge and an opportunity to grow your career alongside the best and brightest in the industry, you’ll find it in Financial Advisory at Deloitte. Broaden your skills. Broaden your reach. Broaden your career. It’s all possible at Deloitte. Enough about us, let’s talk about you You are someone with: Minimum 1-2 years of relevant experience spent within a credit risk model development or model validation team at a major financial institution Solid academic background with a PhD or Master’s Degree in Mathematical Finance, Finance, Financial Engineering, Financial Economics or other relevant post graduate degree Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. Solid knowledge of common practices in credit risk, including expected loss (PD, LGD, EAD) methodologies; Solid knowledge of supervisory/regulatory requirements as it pertains to credit risk models, including IFRS 9 Ability to program in pertinent languages, such as Excel, SAS, R, and python Canadian travel required Total Rewards The salary range for this position is $75,000 - $113,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: Credit, Risk Management, Engineer, Developer, QC, Finance, Engineering, Quality, Technology Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply
Specialist, Customer Relations Centre (6 months contract)
Scotiabank, Montreal, QC
Requisition ID: 170122 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs Dynamic Funds is a Canadian success story, built on non-negotiable beliefs that drive everything we do. We attract top candidates because our culture allows us to be active (not reactive), results-oriented and passionate about sales. In short, our people are truly empowered, experienced, and Dynamic. We’ve built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business. The Specialist, Customer Relations Centre will have the opportunity to:Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of ExcellenceAnalyze accounts, determine, and initiate appropriate follow-up and respond to customers’ needs.Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.Maintain familiarity with policies and procedures of the department and the Centres of Excellence.Work on special projects as required. What’s in it for you:Be part of an industry recognized leader in the wealth management business.Be rewarded with our highly competitive compensation package, andBe a participant in a variety of community involvement programs. Skills and Experience:College Diploma or an equivalent combination of education and work experienceBilingual in English and FrenchUniversity degree in Finance or related studies, a definite assetCSC/ IFIC certification definite assetKnowledge of MS OfficeKnowledge of industry databases (i.e. Ifast)Excellent customer service and communication skillsAbility to work independently and cooperatively as a teamAbility to listen, understand and handle customer inquiries, problems, or complaints in a timely mannerExcellent organizational and analytical skillsGood problem-solving and time management skillsExcellent flexibility and change management skillsDemonstrates interest to learn Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele. Location(s): Canada : Quebec : Montreal || Canada : Ontario : TorontoWe value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
Senior Account Manager
National Bank, Alma, QC
A career as a Senior Commercial Banking Director at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help you rapidly become the go-to resource person to your clients for their financial projects. Your role: Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services Meet clients' changing needs by adapting and optimizing financial products and advice/approaches Negotiate the terms and conditions of agreements with clients, while making sure that they meet risk management standards and profitability criteria Draw up business development plans Assist the Regional Vice-President in reaching objectives Work with the Manager - Financing Solutions Actively participate to various networking activities (cocktails, conferences, etc.) Work in synergie with all the other departments of the Bank Your team: Working in the Commercial Banking and Private Banking 1859 sector, you will join a team of professionals that supports business clients. You will also be surrounded by an ecosystem of specialists, like financing solutions managers, who will help you offer the solutions that best suit our clients’ needs. Reporting to Regional Vice-President, you will manage a portfolio of clients covering the Alma region. Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to support your ongoing learning. You’ll also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your development. Basic requirements: Based on your academic background, at least 5 to 9 years' experience in business development within the financial industry: University certificate and 9 years' experience Bachelor's degree and 7 years' experience Master's degree and 5 years' experience Experience in sales and business development Experience in analysis of financial statements Experience in commercial credit Network of professional contacts among local medium-sized enterprises and large companies, an important asset  Your benefitsIn addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinicThese are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.We're putting people firstWe're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?Come live your ambitions with us!
Senior Credit Solutions Manager, Commercial Banking - Montreal
Scotiabank, Montreal, QC
Requisition ID: 196042Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. PurposeContributes to the overall success of Canadian Business Banking, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives while also ensuring all activities are conducted in compliance with governing regulations, internal policies and procedures.The Senior Credit Solutions Manager (Sr.CSM) provides financial solutions for clients through various tasks such as risk analysis, deal structuring, credit pricing, negotiation and presentation in concert with the Senior Client Relationship Manager “SCRM”. The incumbent interfaces directly with clients, in partnership with the SCRM. The Sr. CSM liaises with Global Risk Management through the credit decision-making process.The incumbent is a specialist in credit and provides financial solutions for clients through various tasks such as risk analysis, deal structuring, credit pricing, negotiation and presentation. He/She manages a customer portfolio of moderate to higher complexity.The incumbent is responsible for ensuring their portfolio meets compliance to various credit metrics as well as monitoring the portfolio to identify any negative trends. The incumbent works closely with the SCRM, Credit Analysts and Service Specialists.Accountabilities: Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Contributes to the profitable development of Canadian Business Banking by:Ensuring the timely analysis, structuring and presentation of credit proposals;Providing prompt and sound recommendations in the analysis and presentation of credit proposals; Ensuring effective communication with the SCRM to clearly convey the rationale for decisions, so that they may respond effectively to clients;Recommending pricing for loans and credit-related fees yielding a return commensurate with risk and due regard to profit, administration and competitive considerations;Recommending terms, conditions and covenants to provide a viable banking proposal to the client within sound credit lending practices;Restructuring marginal proposals into bankable deals where possible;Providing guidance and counsel to SCRM, so that they may better serve clients’ needs.Ensures the accurate communication and effective and timely implementation of the terms and conditions of an authorization by:Reviewing all authorizations to ensure accuracy, completeness and clarity;Ensuring prompt follow-up for acceptance of the authorization and reacting swiftly to any problems, amendments, extensions, reporting to senior management and SCRM where necessary; Promptly and effectively addressing issues surrounding the adequacy, quality and completeness of loan documentation and security;Liaising with SCRM to ensure any required changes and follow-up for the accurate execution and delivery of same prior to disbursement of funds.Ensure the ongoing quality of the assigned credit portfolio through control and administration of the specific conditions and reporting requirements, as specified in individual authorizations are adhered to by:Directing and assisting Credit Analysts (CA)/ Service Specialists (SS) in the detailed evaluation of all information received, reporting deficiencies or any negative findings to senior management;Adhere to any regulatory and internal Bank policies and requirements;Advising senior management of any credit weakness developing within individual accounts, by ongoing awareness and analysis of relevant financial, legal, political, technological and industry information.Provide coaching/counselling/Oversight to Credit Analysts by:Developing the credit competencies of the CA’s in relation to assigned accounts;Providing timely performance feedback on credit analysis presented.Champion and support a culture of diversity and other initiatives aligned with the Bank Strategy.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.Champions a high performance environment and contributes to an inclusive work environment. Education: University degree in business or economics or other Business Specialty background.Commitment to participate in other training requirements as determined by the Bank from time to time.Skills/Work Experience: Previous work experience of at least 2-5 years is preferred.In-depth knowledge of the Bank’s lending policies, practices and procedures, as well as an awareness of business trends economic, technological, social, legal and political conditions and factors which could affect the viability of a credit.A solid knowledge and understanding of financial statements and accounting principles and policies is a must.Excellent risk assessment and credit skills and ability to structure deals.Strong understanding of loan documentation.Strong knowledge of Canada’s financial services marketplace and of the assigned market area’s key industries, major customers and competitive positioning within the assigned market areas.Solid understanding of the Canadian Business Banking objectives, strategies and structures. To complement this, the incumbent must possess tactical planning skills and implementation/ management skills.Good sales management, coaching, relationship building and leadership skills are essential, along with the ability to influence and motivate others.Must set a positive example of change and encourage others to do the same.Strong interpersonal skills are essential for business development/customer relationship building and to facilitate a positive and effective team environment.Must be able to effectively articulate their views to all levels both within the Bank and externally in the marketplace.Strong personal computer skills and familiarity with word processing, spreadsheet software and planning tools are necessary as the incumbent uses a PC for a variety of communication, sales management and general information activities including preparing documents, monitoring results and responding to enquiries.Strong knowledge of commercial Banking products and services, including systems, routines and operating procedures.Thorough knowledge of Bank’s business lending and deposit products and services, and customer profitability model.Thorough knowledge of competitor offerings and alternative sources of financing.Good knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels such as Global Banking & Markets, Global Transaction Banking, Global Wealth Management, Retail & Small Business Banking, etc.Thorough knowledge of all commercial management platforms.Working knowledge of services provided by support areas such as Shared Services Business Support. Working Conditions Work in a standard office-based environment; non-standard hours are a common occurrence. No travel. Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and will serve an English and French-speaking clientele frequently. Location(s): Canada : Quebec : Montreal-est || Canada : Quebec : Montreal Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Senior Consultant, Emerging Technology - Risk Advisory
Deloitte, Montreal, QC
Senior Consultant, Emerging Technology - Risk Advisory Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 15, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Work Model: Hybrid Reference code: 126055 Primary Location: Montreal, QC All Available Locations: Montreal, QC; Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Build your leadership skills at Deloitte University. Have many careers in one Firm. Partner with clients to solve their most complex problems -- What will your typical day look like? Daily activities vary for our cyber strategy practitioners, depending on the client engagement. Practitioners will work on projects across multiple clients and industries in a fast-paced environment. You will work closely with client teams to understand their needs and business, and collaborate with Deloitte colleagues to solve problems, recommend solutions, and provide expertise to your clients. Practitioners will support the team in developing high quality deliverables according to a project plan that has been agreed to by the clients. About the team The environment at Deloitte is made up of intellectually curious practitioners, including world-class security and privacy experts. Infrastructure, Governance and Application Security are critical parts of Deloitte’s Cyber Risk Services practice, which helps our clients be Secure, Vigilant and Resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk Services help organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools in a consistent manner. Our services help organizations address timely, pervasive, and complex issues such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries, with the goal of enabling ongoing, secure, and reliable operations across the enterprise. This role will consist of working closely with the industrial technologies team on aspects of strategy, governance and regulation. Enough about us, let’s talk about you You are someone with: • A minimum of 2-3 years of relevant experience working in ICS environments • Minimum 2 years of working experience in IT, cybersecurity or strategy and risk management; • An Undergraduate (or higher) degree in IT related studies: Information Security Management, Risk Management, Computer Science or Engineering or other; • Understanding of cybersecurity frameworks, standards, and guidelines such as ISO 27001, NIST 800-53, NIST 800-82, NIST CSF, ISF CSF; and security regulations. • Interest in IT, business processes and controls for Emerging Technologies; cybersecurity and relevant regulatory and compliance requirements such as NERC, OSFI cybersecurity self-assessment, or three lines of defense models • Strong interest in IT infrastructure, networks, systems, applications and appliances used for monitoring, securing, and responding to cyber incidents and attacks. • Curious and adaptable, strong communication, time management, report writing, investigation, and presentation skills; • Strong problem solving, organizational and analytical skills, with the ability to articulate complex concepts in a clear and concise manner. Positions based in Quebec: Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams. Total Rewards The salary range for this position is $72,000 - $125,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: Cyber Security, Computer Science, Developer, Compliance, QC, Security, Technology, Legal, Quality Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply
Client Success Specialist
Aon, Montreal, QC
Client Success SpecialistInterested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won’t want to miss this opportunity to join Aon and our dynamic team! This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look likeAs part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the Commercial Risk division.Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic invoice inquiries, etc.) and refer more complex inquiries to senior team members;Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results;Perform vital activities or support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and urgent certificates, initiating endorsements and processing other client requests;Seek assistance from team members when confronted with unfamiliar or complex processing transactions;Monitor and attend to requests via Polaris that require actions promptly;Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details;Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs;Upload, index or attach documents in the Document Management System;Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.);Help colleagues troubleshoot and resolve basic client issues around ACS services;With assistance from sales and broking, address and complete special client projects;Participate in internal renewal meetings where required.How this opportunity is differentYour role as a Client Success Specialist embodies our company’s culture as Aon United, where we work as one team and where everyone is made to feel included. We are a caring and motivated team. Our focus is making sure our internal and external clients, as well as prospective clients, are being provided the utmost excellent and precise service, along with inheriting excellent relationships and bonds as we work closely with them in providing knowledge, professionalism and expertise.Finding a balance between personal growth and well-being is important to us. We provide our colleagues with empowering tools and training to build their skills and encourage them in growth opportunities. Skills and experience that will lead to successAt least 6 months of experience in the insurance industry is preferred; High attention to detail; Developed interpersonal and collaborative skills; Outstanding customer service;Good oral and written communication skills in both English and French, and ability to work in a team environmentProficiency with the MS Office suite. Post-secondary education in an insurance-related field or equivalent years of office experience is preferred; AMF license preferred or desire to obtain it; Working towards CAIB, CRM or CIP is considered an assetHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.   We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected] #LI-AM3#LI-HYBRID 2541566
Commercial Lending Specialist - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 05/31/2024Address: 1250 boul Rene Levesque OuestJob Family Group:Wealth Sales & ServiceProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of Private Bankers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.Prepares new business proposals or presentations to clients/prospects.Participates in activities for client meetings and account opening documentation.Assists with the development of client communications as required.Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.Ensures timely resolution of all client questions and concerns, both internal and external.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Determines client needs and ensures timely and accurate completion of transaction processing.Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.Reviews and provides feedback and best practices about client solutions and credit structure.Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Collaborates with internal and external stakeholders in order to deliver on business objectives.Completes comprehensive analysis for risk, financial and profitability rating and assessments.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Implements and monitors procedural and policy changes as required.Manages operational audits and controls for banking and account administration.Manages day to day portfolio administration activities through the completion of a wide variety of credit, non-credit, and related activities.Monitors the timely and accurate setup & maintenance of accounts, including account setups, collateralization, and documentation.Provides input into the planning and implementation of operational programs.Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.May specialize as either a funding specialist or a credit underwriting specialist.As a funding specialist, facilitates the funding process acting as a final and independent control point for legal documentation and ensures that the security/legal documentation reflects what was approved; all terms and conditions noted in the credit application have been met; proper execution/perfection of all documents prior to funding/releasing funds; assesses significance of any security or conditions shortfalls, credit and fraud risks.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.Requires Credit Qualification in accordance with the established credit qualification processes, policies, and procedures.Commercial Loan and Underwriting experience in a financial services environment mandatory.In-depth knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.In-depth understanding of loan and security documentation, including registration and renewal routine.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$54 500,00 - $101 500,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Manager - Accounting Services Group
Deloitte, Brossard, QC
Manager - Accounting Services Group Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: May 30, 2024 Location: Brossard, Quebec, Canada Company: Deloitte Job Type: Permanent Reference code: 126232 Primary Location: Brossard, QC All Available Locations: Brossard, QC; Laval, QC; Montreal, QC; Quebec City, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Partner with clients to solve their most complex problems Be empowered to lead and have impact with clients, our communities and in the office. Be expected to share your ideas and to make them a reality. -- Do you enjoy working in a dynamic and stimulating environment? Would you like to further your professional development within our Tax team? Take advantage of this opportunity! What will your typical day look like? Your typical day will consist of providing tax related services to private and public companies while working in a team in order to provide tax advice to help our clients with sound tax management. You will also prepare and manage income tax returns for companies, partnerships, trusts and individuals along with examining tax provisions and prepare opinions and other documents. You'll be reviewing corporate, partnership, trust and individual tax returns; reviewing tax provisions, conducting research in support of tax returns and following up with the various parties involved until the returns are forwarded to the tax authorities. About the team Deloitte offers clients a broad range of fully integrated tax services. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help your company excel globally. A job in Tax will offer you the opportunity to: Work in a stimulating and very high-energy environment with like-minded people who are eminent in their respective technical fields; Develop solutions through discussion with your team and clients; Continue your professional development in order to progress in your chosen career path. Enough about us, let’s talk about you You are someone with: Undergraduate degree, professional accounting designation (an asset); Master's degree in taxation or completion of the CICA Fundamental Tax Course (an asset); At least four to five years' relevant experience in preparing and reviewing corporate, partnership, trust and individual income tax returns; Experience in diagnosing and optimizing tax issues, developing solutions, communicating with clients and internal stakeholders, facilitating decision-making, documentation, managing client expectations and priorities; Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position. Total Rewards The salary range for this position is $83,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. 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Senior Specialist, Major Incident & Problem Management [OneIT]
WSP Canada, Montreal, QC
Position Summary The Major Incident & Problem Management Senior Specialist coordinates the operational response to a significant unplanned event or service interruption to restore service to its operational state and also manages the lifecycle of all problems that happen or could happen in an IT service. Whilst these roles are distinct, they may be interchangeable. Job Responsibilities: Responsibilities of this role include (but are not limited to): Through adherence to defined proactive and reactive Problem Management processes, work closely with operations teams to ensure focus on removing Known Errors from the environment, in parallel with their other work activities. Hold teams to account and track Known Errors to ensure these are being removed in a timely manner. Ensure trends are being identified proactively and addressed through Problem Management to reduce the likelihood and impact of Incidents affecting business productivity. With increased focus on first contact resolution and improved user-experience, ensure Knowledge, Known Errors and Workarounds arising from Problem Management activities are captured and documented via defined processes. Manage Major Incidents with authority and leadership to achieve speedy resolution of Major Incidents and to ensure the smooth and timely transition from Major Incident to the Problem Management phase for root cause analysis. Ensure effectiveness of Major Incident Management handling across all operations teams by running the Major Incidents, coordinating resources and suppliers, establishing, and defining the frequency of 'Bridge' calls, and providing ownership on those calls as well as making sure that hand-offs are effective for 24*7*365 cover. Address gaps as necessary. Assess the impact and urgency of Major Incidents to ensure the priority is correctly set and escalation is timely and appropriate within SLA targets. Leverage technical knowledge and experience to contribute to the Major Incident recovery process and to assist teams in identifying solutions and/or workarounds to ensure timely restoration of service to customers. Create and distribute Root Cause Analysis reports post Major Incident with particular focus on recommendations for service improvement and the removal of Known Errors. Ensure effective Major Incident communication is in place and effective using standardized templates for consistency (for both IT and end-user communications). Make sure the escalation path for when a Major Incident becomes a crisis is clearly understood and followed. Through local governance and by preparing detailed operational metrics analysis, (using PowerBI dashboards as the single source of truth), highlight operational gaps and issues that require focus, ensure these are addressed as required in alignment with ITSM practices. Where processes and/or operating procedures may need adjusting to drive improvement, raise as required to ITSM Practices and provide feedback/inputs as necessary. Support transitional activities as required as operations are internalized. Skills and Qualifications: Required A clear understanding of the ITIL framework and an ability to apply ITIL principles within an IT service management environment, ITIL qualification as standard. 5-10 years of experience working in an ITIL aligned operational role (Major Incident Management, Problem Management or similar). Solid knowledge and experience of ServiceNow. Proven ability to get inter-disciplinary and multi-vendor teams to work together effectively. Enthusiasm and dedication to drive continual improvement and, or change. Excellent analytical and communication (both verbal and written) skills. Experience of working to (and exceeding) Service Level Agreements. Process orientated with a methodical and planned approach to achieving goals. Ability to quickly gain the confidence of the business and colleagues through building efficient working relationships and by exhibiting assertiveness and through excellent communication and influencing skills. Be comfortable with ambiguity, thrive on change and engender a collaborative approach. Act as an advocate for the IT Organisation both externally and internally. Excellent written and spoken English is required, with additional competency in French or Spanish as an asset. Preferred Bachelor's degree in Information Technology or a related field. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Spécialiste principal d’implantation, gestion de temps/ TLM, Senior Implementation Specialist, HR Tech
ADP, Inc., Montreal, QC
Spécialiste principal d’implantation, Gestion de temps et présences L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la gestion de temps et présences et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de la gestion de temps et présences afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement "LIVE" de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Exigences : 2 ans+ d'expérience dans le domaine gestion de temps et présences ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Time & Labour Management, Senior Implementation Specialist ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Time and Labour Management TLM) and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first go-live. Managing various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience Required: 2+ years of time and attendance experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Spécialiste principal d’implantation, Paie / Payroll, Senior Implementation Specialist, HR Tech
ADP, Inc., Montreal, QC
Spécialiste principal d’implantation, Paie L'organisation de Implantation d'ADP fournit des solutions de paie, de ressources humaines, de gestion des temps et des avantages sociaux à l'échelle de l'entreprise aux grands comptes et aux comptes nationaux. Le spécialiste de l'implémentation IS) est responsable de tous les aspects de la mise en place de la paie et du compte Workforce Now WFN), y compris l'analyse, la configuration, la validation, la résolution des problèmes, la formation aux processus, le support des premières exécutions en direct et le transfert aux services clients. L'IS doit être capable de mettre en œuvre avec succès de nouvelles activités, des conversions de plateforme et la reconfiguration de comptes existants par exemple, des spin-offs) tout en assurant un haut degré de satisfaction du client et en maintenant une productivité élevée, quelle que soit la plateforme de traitement ou l'application en contact avec le client impliqué. L'IS travaille avec des organisations de taille moyenne à grande, sans limite de complexité ou d'utilisation des caractéristiques/fonctionnalités du client. Le poste exige de solides bases en gestion de projet, compte tenu de la taille et de la complexité des comptes attribués. Responsabilités : Vous êtes responsable de la qualité de l'implémentation et de la mise en place de la méthodologie d'implémentation WFN d'ADP. Analyser, configurer et comprendre les besoins du client en matière de paie afin de configurer correctement l'environnement WFN du client. Former, tester et valider avec le client avant de participer au premier traitement "LIVE" de la paie. Gérer divers comptes depuis le lancement du projet et soutenir le client pendant toutes les phases d’implantation Gérer les risques du projet et les remontées d'informations jusqu'à leur résolution. Assurer le suivi et la résolution en temps voulu des questions en suspens liées au projet. Respecter les étapes et les échéances des tâches du projet Obtenir des résultats positifs en matière de satisfaction du client Travailler en collaboration avec les clients et les membres de l'équipe pour atteindre les résultats souhaités pour le projet. CONNAISSANCES, EXPÉRIENCE ET COMPÉTENCES Scolarité Études postsecondaires ou expérience de travail équivalente Certification de l’Association canadienne de la paie un atout) Exigences : 2 ans+ d'expérience dans le domaine de la paie ou dans un domaine connexe Communication efficace : compétences verbales et écrites en anglais et en français. Expérience préalable de travail en contact direct avec les clients. Excellentes compétences en matière de gestion des clients et de relations interpersonnelles. Capacité à travailler de manière indépendante, à faire preuve d'ingéniosité et à travailler en équipe. Connaissance d'Excel. Attributs : Capacité à organiser, programmer et animer des réunions efficaces. Capacité à effectuer plusieurs tâches à la fois, à sonder, à analyser et à résoudre des problèmes. Souci du détail et capacité de suivi. Solides compétences en matière d'organisation, de gestion du temps et d'établissement des priorités. Payroll, Senior Implementation Specialist, HR Tech ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist IS) is accountable for all aspects of assigned Payroll and Workforce Now WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run s) support, and turnover to Client Services. The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved. The IS works with medium to large-sized organizations, with no limit on the complexity or feature/functionality usage of the client. The role demands a solid foundation in project management given the size and complexity of the accounts assigned. Responsibilities: Responsible for the quality implementation and set up of ADP’s WFN implemention methodology Analyze, configure, and understand the client’s payroll needs to properly set up the client’s WFN environment. Training, Testing, and validation with the client before participating in the first ‘LIVE’ payroll processing run. Aanaging various accounts from project initiation and supporting the client through all phases of the implementation. Managing project risks and escalations to resolution. Provide timely follow-up and resolution of open project-related items Meet project task milestone and due dates Achieve positive customer satisfaction outcomes Work collaboratively with customers and team members to achieve desired project results KNOWLEDGE, EXPERIENCE AND SKILLS Education Post-secondary education or related business experience PCP certification an asset) or fundimential NPI courses Required: 2+ years of payroll experience or relative field Effective communication: verbal and written skills in English & French Previous experience working directly with clients. Excellent client management, and interpersonal skills Ability to work independently, resourceful, and be a strong team player. Knowledge of Excel. Attributes: Ability to organize, schedule, and facilitate effective meetings. Ability to multitask, probe, analyze, and problem solve. Detail oriented and ability to follow-through. Strong organization, time management and prioritizing skills. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Senior Manager, Lending - BMO Private Wealth
BMO, Montreal, QC
Application Deadline: 05/31/2024Address: 630 boul Rene Levesque OuestJob Family Group:Wealth Sales & ServiceProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Manages the preparation of new lending proposals or presentations to clients/prospects.Ensures new business meets policy and procedures requirements for profitability and risk management.Provides advice and support where needed with a focus on unique and complex credit transactions for prospects and clients.Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.Negotiates directly with clients on new and existing opportunities.Works directly with clients in the event of deteriorating credit situations.Provides day to day technical support and management of accounts for team members and customers.May act as lead relationship manager.Supports the sales process and client experience, identifying gaps, issues and best practices.Ensures timely resolution of all client questions and concerns, both internal and external.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Partners with the leadership team on strategic direction and complex line-of-business projects.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Acts as the prime subject matter expert for internal/external stakeholders.Collaborates with internal and external stakeholders in order to deliver on business objectives.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Completes comprehensive analysis for risk, financial and profitability rating and assessments.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Ensures effective processes and controls are in place and adhered to, minimizing risk and maintaining the overall quality of the portfolio within acceptable levels.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the set-up, maintenance, advances / loan drawdowns and related account administration within the terms of the credit authorization and as per guidelines.May provide specialized support for other internal and external regulatory requirements.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank's philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank's assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.In-depth / expert knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.In-depth / expert knowledge of risk management concepts.Expert communication and relationship management skills.Broad and diverse background in financial service industry and expert knowledge of the banking services for the high net worth / ultra high net worth markets.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$84 000,00 - $156 000,00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Regional Director Lending - BMO Private Wealth
BMO Financial Group, Montreal, QC
Application Deadline:06/21/2024Address:630 boul Rene Levesque OuestJob Family Group:Wealth Sales & ServiceProvides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Manages the preparation of new lending proposals or presentations to clients/prospects.Ensures new business meets policy and procedures requirements for profitability and risk management.Provides advice and support where needed with a focus on unique and complex credit transactions for prospects and clients.Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.Negotiates directly with clients on new and existing opportunities.Works directly with clients in the event of deteriorating credit situations.Provides day to day technical support and management of accounts for team members and customers.May act as lead relationship manager.Supports the sales process and client experience, identifying gaps, issues and best practices.Ensures timely resolution of all client questions and concerns, both internal and external.Performs client sales & service support activities as required to meet client needs and maintain overall service standards.Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.Acts as a subject matter expert on relevant regulations and policies.May network with industry contacts to gain competitive insights and best practices.Identifies emerging issues and trends to inform decision-making.Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.Partners with the leadership team on strategic direction and complex line-of-business projects.Conducts independent analysis and assessment to resolve strategic issues.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Acts as the prime subject matter expert for internal/external stakeholders.Collaborates with internal and external stakeholders in order to deliver on business objectives.Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.Completes comprehensive analysis for risk, financial and profitability rating and assessments.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Designs and produces regular and ad-hoc reports, and dashboards.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the development of the communication strategy focusing on positively influencing or changing behaviour.Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.Ensures effective processes and controls are in place and adhered to, minimizing risk and maintaining the overall quality of the portfolio within acceptable levels.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Oversees the set-up, maintenance, advances / loan drawdowns and related account administration within the terms of the credit authorization and as per guidelines.May provide specialized support for other internal and external regulatory requirements.Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank’s philosophy and principles outlined in corporate risk policy and supporting policies and procedures.Identifies and escalates irregularities and discrepancies to management as per guidelines.Participates in assigned audits and compliance reviews.Ensures proper adherence to the code of conduct and ethical guidelines.Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.Protects the Bank’s assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.Implements changes in response to shifting trends.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Bilingualism French and English.In-depth / expert knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.In-depth / expert knowledge of risk management concepts.Expert communication and relationship management skills.Broad and diverse background in financial service industry and expert knowledge of the banking services for the high net worth / ultra high net worth markets.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Seasoned professional with a combination of education, experience and industry knowledge.Verbal & written communication skills - In-depth / Expert.Analytical and problem solving skills - In-depth / Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.Able to manage ambiguity.Data driven decision making - In-depth / Expert.This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.Compensation and Benefits:$84 000,00 - $156 000,00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsWe’re here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Director Financial Crime
Deloitte, Montreal, QC
Director Financial Crime Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Jun 11, 2024 Location: Montreal, Quebec, Canada Company: Deloitte Job Type: Permanent Work Model: Hybrid Reference code: 126372 Primary Location: Montreal, QC All Available Locations: Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. -- What will your typical day look like? Lead diverse teams of talented advisors on key client projects Execute a client service plan on complex engagements and work closely with the Partners to exceed our client's expectations while identifying and mitigating business risks associated with projects Cultivate long term relationships with clients and key contacts/influencers Possess strong knowledge of leveraging prevalent methodologies Direct a structured approach to project management to ensure complete client satisfaction and project profitability Develop your expertise in a specialization and enhance your reputation as a business advisor, becoming a thought-leader in your area of specialization Contribute significantly to practice growth and development, supporting Partners Participate in the development and delivery of training programs Coach and mentor select practitioners to their highest potential and be a role model Create a learning environment through leadership About the team Deloitte's team of Forensic professionals advises clients and their counsel by identifying, investigating and resolving financial crimes and other behaviors resulting in financial, reputational and/or regulatory risk. They help major corporations, institutions, governments and regulators in Canada and worldwide to mitigate the risk of financial crime, including money laundering, fraud, and corruption. The Forensic team also works with clients and their internal and external counsel to address complex and unexpected business disputes, insurance claims, class actions and associated litigation as well as computer forensic and e-discovery matters. More specifically, our Financial Crime and Anti-Money Laundering team focuses on fraud risk management and regulatory issues impacting financial services and related industries. We work in partnership with our clients to mitigate financial crime risk through enhancements to people, process and technology aspects of their financial crime programs. Enough about us, let’s talk about you You will be working for, or have worked for, a reputable consulting or advisory firm, a regulator (perhaps OSFI or FINTRAC), or a financial institution You will have at least 10 years of relevant experience in the financial crime space, such as AML/sanctions compliance, fraud advisory, forensic investigations etc. You will have completed an undergraduate degree (e.g., in accounting, criminology, law, computer science) and other qualifications such as professional certifications You will have strong viewpoints on financial crime topics, and how developments in this field will impact our clients and the financial services industry ACAMS/CAMS (Certified Anti-Money Laundering Specialist) and ACFE/CFE (Certified Fraud Examiner) preferred Experience with Anti Money-Laundering regulatory compliance work and/or Analytic & AML/Forensic technology is considered an asset Experience in providing insight in fraud prevention, detection and response Strong commitment to professional and client service excellence Superior verbal and written communication skills both in French and English Experienced with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership Canadian travel required, along with occasional international travel. Candidates must be able to enter the USA to work on client assignments. Total Rewards The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities. The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people. Job Segment: Compliance, Law, QC, Fraud Prevention, Developer, Legal, Quality, Security, Technology Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply