Overview of salaries statistics of the profession "HR Service Centre Advisor in Canada"

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Café - Our in-house café is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAM The mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join us on site from April to July 2024. Offering industry-leading wages starting at $20/hr and a chance to secure a permanent role with exceptional performance, this seasonal position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us this Spring/Summer season. THE TEAMThe mission of the Concierge Division is to connect with and delight our clients.THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia.THE ROLE As a Seasonal Concierge Advisor , you will: Deliver world-class customer service across all channels including phone, email, and live chat Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Seasonal Concierge Advisor has: Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneselfCall centre, contact centre, and/or customer service experience is considered an assetA strong ability to communicate effectively in English (written and verbal)A strong ability to learning and navigating diverse technology systemsA passion for delivering exceptional customer service and building long lasting client relationships The adaptability, optimism and commitment to learn and apply Aritzia's Values, Business, and People Leadership principles An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Seasonal Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needs.The ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $20 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms, and more.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a stepping stone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Aritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in both French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training. Morning or evening training sessions may be available to choose from (i.e., 7:30am - 2pm, 2:30pm - 9:30pm)The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Café - Our in-house café is like a private oasis where employees can enjoy a curated menu of snacks and beverages. You also get complimentary coffee. Treat yourself. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITYAritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Café - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, works out well. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration. They're also dog friendly. Woof.Amenities - Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Consider yourself a problem solver with a passion for connecting with clients? We're hiring top talent to join our world-class Concierge team on site starting March 2024. With industry-leading wages starting at $21/hr, this position serves as a steppingstone to endless opportunities and a lifelong career at Aritzia.Interested? Click Apply for your chance to join us. THE TEAM The mission of the Concierge Division is to connect with and delight our clients. THE OPPORTUNITY Aritzia is growing and our Concierge (customer care) team is growing with it. This is a unique opportunity to be part of the team responsible for providing exceptional experiences for clients who contact Concierge by resolving their inquiries and delivering selling and solving expertise. As the Bilingual Concierge Advisor, you will deliver world-class sales, solution and service excellence to exceed client expectations and maximize value in every interaction. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Concierge to continued growth and development with Aritzia. THE ROLE As a Bilingual Concierge Advisor, you will: Deliver world-class customer service across all channels including phone, email, and live chat in French and English Sell clothes and earn client confidence through unparalleled styling expertise Resolve client inquiries by navigating and multi-tasking through various technology systems Meet and exceed established performance metrics and targets THE QUALIFICATIONS The Bilingual Concierge Advisor has: Proven skills, education, and/or applicable certifications Call or contact centre, and/or customer service experience, are considered an asset Strong command of and ability to communicate effectively (written and verbal) in English and French Native French-Canadian or French speaker Certifications in French language proficiency such as DALF/CEFRL C1 & C2 are preferred A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to learn and navigate diverse technology systems A passion for delivering exceptional customer service and building long lasting client relationships An understanding of Aritzia's brand vision and style fundamentals with a focus on trends and cultural influences THE HOURS As a Bilingual Concierge Advisor, you have: The availability to work 40 hours per week for your first two weeks of mandatory training.The ability to select Part-Time or Full-Time availability for regularly scheduled shifts, open hours availability preferredFull Time - 5 shifts/40 hours per week (preferred)Full Time - 4 shifts/32 hours per weekPart Time - 3 shifts/24 hours per week (minimum required)The ability to work a set schedule - our Shift Bid Program provides set weekly schedules for three-month intervals, based on business needsThe ability to work evenings and weekends (mandatory)The ability to work shifts up to 8.5 hours in length within our operating hours of 6 AM - 10 PM your local time, 7 days per week (including evenings and weekends)The ability to work during peak sales events in June/July (time off requests during these times will not be approved) THE COMPENSATION The starting wage for this position is $21 CAD per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity, and inspiration. They're also dog friendly. Woof.The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, and self-care promos.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Nurse Practitioner - Access and Assessment Centre, Mental Health and Substance Use Job ID 2023-91979 City Vancouver Work Location Segal: Joseph & Rosalie Family Supplementary Job Title Physicians & Medical Staff - Nurse Practitioner Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Nurse Practitioners Salary Grade 10 Min Hourly CAD $141,494.00/Yr. Max Hourly CAD $155,643.00/Yr. Shift Times varies Days Off Various Work Schedule Details varies Position Start Date As soon as possible Salary The salary range for this position is CAD $141,494.00/Yr. - CAD $155,643.00/Yr. Job Summary This job was posted on our former career site as Posting #170720 Come work as a Nurse Practitioner with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Nurse Practitioner to join the VCH Access and Assessment Centre team. Apply today to join our team! VCH is pleased to announce we will now reimburse Nurse Practitioners (NPs) for the cost of the Objective Structured Clinical Exam (OSCE), upon successful completion, for NP candidates who have not yet completed the exam, and who are hired into a regular or temporary position with VCH. The OSCE reimbursement is in the form of a forgivable loan, which is forgiven after one (1) year of continuous employment in a regular or temporary position with VCH. Access and Assessment Centre (AAC) The VCH Access and Assessment Centre (AAC) is looking to hire Nurse Practitioners into our multidisciplinary team. AAC provides a single point of low-barrier access and assessment to Vancouver’s Mental Health and Substance Use (MHSU) landscape. We provide clinician assessments, crisis management, and psychiatric consultation as required. We work closely with community partners and other MHSU services to support the residents of Vancouver in accessing appropriate mental health and substance use services at the appropriate time. We are located at the Segal building on the VGH campus. We are looking to add NPs into our team to work closely with our existing clinical team (RNs, RPNs, SW, Psychiatrists). NPs will support assessments, medication starts/recommendations, and inform discharge plans back to primary care providers in community. If you’re looking for a collaborative, creative, and fast paced team focused on providing Mental Health and Substance Use services, AAC is the place for you! Connect with us to discuss FTE options.As a Nurse Practitioner with VCH you will:Be responsible and accountable for the comprehensive assessment of patients and clients including diagnosing diseases, disorders and conditions.Initiate treatment including health care management, therapeutic interventions and prescribes medications in accordance with the statutory and regulatory standards, limits and conditions, and employer policies and procedures.Provide professional guidance to other health professionals and participates autonomously as a member of the interdisciplinary health teams.Collaborate with clients and other health professionals to identify and assess trends and patterns that have implications for clients, families and communitiesDevelop and implement population and evidence-based strategies to improve health and participate in policy-making and quality improvement activities that influence health services and practices.Participate in peer, program and self-review to evaluate the outcome of the services at the client, community and population level.Be responsible for own professional development and maintaining competence in the position, and maintaining privileges as active medical staff as required.Report to an Operational Director, Professional Practice and has key accountabilities for quality assurance and patient safety within the Regional Department of Nurse Practitioners. Qualifications Education & ExperienceCurrent registration as a Nurse Practitioner with the British Columbia College of Nurses and Midwives (BCCNM) plus 4 years of recent, and relevant clinical nursing experience.Successful completion of the Objective Structured Clinical Examination (OSCE) required.Knowledge & AbilitiesAbility to perform the full scope of NP duties and responsibilities.Applies for and maintains core and non-core privileges, as required by the program, as active medical staff within the VCH Regional Department of Nurse Practitioners and cross-appointments as described in the VCH Medical Staff Rules and Medical Bylaws.Ability to apply knowledge of developmental stages, behavioral sciences, pathophysiology, psychopathology, epidemiology, and evidence-based practice to clinical diagnosis and patient management.Ability to apply knowledge of pharmacology, pharmacokinetics and pharmacodynamics to prescribing and evaluating treatment responses.Ability to communicate and collaborate with patients and families about health findings, diagnosis, treatment, self care and prognosis.Ability to collaborate, consult with and formally refer clients and patients to physicians and other health professionals when appropriate.Ability to critically assess and evaluate health research literature to determine best practices; ability to introduce education and evidence-based research.Ability to assess and recognize population health trends; ability to plan and implement strategies for population based prevention and health promotion.Ability to implement and evaluate planned change.Ability to define the specific areas of practice and client population for whom the position is competent to provide health care services.Ability to apply lead leadership skills within a program and team setting.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Supporting and helping is at the heart of everything we do at our contact centres, and we're proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you'll have opportunities to grow and make a meaningful difference to our customers, our communities and our business. Job Details What You'll DoAs the voice of TD, you'll be passionate about understanding our customers. Whether you're assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you'll help us offer personalized support to our customers whenever they need it. You'll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will: •Make people's day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions. •Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. •Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. •Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role. Job Requirements What You Need to SucceedWe're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter. •High School Diploma or equivalent • Bilingual: French & English •Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.) •Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. •Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). •Flexibility, resiliency, and a positive attitude when responding to challenging situations. •Ability to work both independently and as part of a team. •Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. Additional Information We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague DevelopmentIf you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you've got everything you need to succeed in your new role. Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. #LI-NACO #IN-NACO NOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Hours37.5Workplace ModelHybridPay DetailsWe’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department OverviewSupporting and helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’ll have opportunities to grow and make a meaningful difference to our customers, our communities and our business.Job DetailsWhat You’ll DoAs the voice of TD, you’ll be passionate about understanding our customers. Whether you’re assisting in-bound customers with account inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers. As a valued member of our Contact Centre Team, you will:Make people’s day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns.Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets.Never stop learning: actively participate in ongoing training and coaching support to help you continue to grow and develop in your role.Job RequirementsWhat You Need to SucceedWe’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.High School Diploma or equivalentBilingual: French & English Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).Flexibility, resiliency, and a positive attitude when responding to challenging situations.Ability to work both independently and as part of a team.Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.Additional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.Training & OnboardingWe will provide in-person training and onboarding sessions to ensure you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.#LI-NACO #IN-NACONOC: 14201 This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. Company OverviewOur ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care.Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.InclusivenessOur Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Position Description: CGI - Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high. Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers! We are looking for a reliable and motivated individual. Are you ready to play a key role?We are ready for you:- Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll- Never stop growing: Career Opportunities supported by a professional development plan- Build true partnerships with your teammates, managers and clients- Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified)- As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us- We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.- Work-life balance: a flexible weekday schedule Your future duties and responsibilities: The opportunity that awaits you:Reporting to the Director of the Product and Human Capital Management team, the Advisor Implementation - Human Capital, will take part in a project to commercialize new key products for the CGI Payroll Services Center. He/She will also act as a resource person between the product and sales teams. In a nutshell, the Advisor will take part in a whole new adventure which will allow him/her to both ensure the implementation of products as well as to influence the improvement and optimization of the implementation process.- Collaborate with all project teams to develop a strong, coherent, and scalable implementation process - Work closely with the product and training teams to identify and prioritize the developments needed for this implementation process- Acts as a business domain expert for the product, training and sales teamsAs part of the implementation operations:- Collects client needs in terms of HR technological solutions- Proposes optimal solutions adapted to the context of the client's business- Supports the client in their implementation-related needs- Performs the required edits in our applications- Coordinates and carries out the quality control required for the delivery of the project;- Trains customers (new or existing) on our different solution- Provides support to our internal and external customers, which includes training, navigation, troubleshooting, maintenance and evaluations to determine the best solutions- You might be asked to travel to client premises throughout the implementation process according to the needs identified in this area Required qualifications to be successful in this role: - A minimum of five years of experience in human resources and HRIS implementation- University degree in human resources, industrial relations, administration, or in a related field or any other combination of studies and relevant experience- Knowledge and experience with HRIS intended for SMEs- Relevant experience in HRIS implementation projects in SMEs- Ability to communicate and make HRIS functional concepts more understandable- Excellent communication skills in French and English, both verbal and written- Developed sense of customer service- Ability to handle several projects simultaneously- Ease and high interest in working within a team- Ability to work under pressure and meet deadlines- Spirit of analysis, synthesis and planning- Abilty to commute to clients premises.#LI-LG1#INDCGIC Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients. Skills: Customer Service & Support What you can expect from us: Together, as owners, let’s turn meaningful insights into action.Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!

Operations Director, Primary Care Richmond Job ID 2024-120162 City Richmond Work Location Richmond Hospital Work Area Primary Care Home Worksite 00 - Excluded - VCHA Additional Sites 8100 Granville St, Richmond BC Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 11 Min Hourly CAD $63.66/Hr. Max Hourly CAD $91.51/Hr. Shift Times M-F 0800-1600/0830-1630/0900-1700 Days Off EDO (HSP/NBA), Rotating, Saturday, Stats, Sunday, Various Salary The salary range for this position is CAD $63.66/Hr. - CAD $91.51/Hr. Job Summary Come work as an Operations Director, Primary Care Richmond with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Operations Director, Primary Care Richmond to join the team at the Richmond Hospital. Reporting to the Executive Director, Primary Care the Operations Director in collaboration with designated Physician leaders, is accountable for the overall operational management of designated programs/services within Richmond, Primary Care. They establish the operational framework and infrastructure needed to support program/service delivery and plans, and allocates and manages all physical, human, and financial resources. A key focus of the role is to ensure that the strategic objectives and operational plans are carried out to provide efficient and effective delivery of health care services within a client centred environment. They work as a team player with colleagues and co-workers in identifying service delivery models and processes to ensure seamless integration of services across acute care, community care and primary health care networks, that are focused from the ‘lens of the consumer’, support healthier lives and address the needs of the community, while maintaining system sustainability. The Operations Director is also responsible for providing leadership and direction to management/senior staff within the programs/services to ensure that priorities are addressed and the programs/services goals, in keeping with the vision, values and strategic direction of the organization, are achieved. Additionally, the incumbent leads or participates in local/regional/provincial working groups/committees to plan new initiatives and provide guidance in the identification of emerging issues and opportunities and influence the development of long term directions, priorities and strategic options to address his/her portfolio issues. Apply today to join our team! As an Operations Director, Primary Care Richmond with Vancouver Coastal Health you will:Develop policies and strategies that ensure integrated and sustainable programs and services consistent with established priorities and the vision, values and strategic direction of the designated Community of Care and VCH.Enable an operational framework for staffing and care delivery approaches through collaborative partnerships that supports patient safety, best practices, improved patient access, and efficient flow of patients and clients across the care continuum.Develop and successfully manages capital and operating budgets that complement strategic directions within existing fiscal constraints. Provide overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional, and safety standards.Establish an effective workforce plan in collaboration with key partners and stakeholders that ensures the ongoing availability of qualified and technically competent staff within the context of operational demands and environmental and resource constraints.Ensure clear performance objectives and indicators are in place to assess the delivery of services within an interdisciplinary and multi-site environment.Create a collaborative workplace environment that encourages employees to realize their maximum potential, fosters personal growth and promotes a sense of community, autonomy and decision-making at the point of care and service. Qualifications Education & Experience Master’s degree in an appropriate health or business-related discipline, with more than 10 years’ recent, related experience in a progressively more senior management/leadership role, including direct supervisory experience. Current registration with relevant professional College/Association, if applicable. Demonstrated commitment to on-going learning and professional development.Knowledge & Abilities Fosters collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respectInspires a shared vision and aligns performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.Applies superior conflict management skills and expertise to persuade and negotiate effective resolution of issues/disputes.Anticipates future changes in service delivery and develops transition strategies that optimize resource utilization and ultimately improve efficiency and quality of patient care.Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Harleen, Talent Acquisition Advisor at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com

Posting Title BAND 2 - HR Advisor Position Classification Band 2 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $74,300.00 - $105,000.04 per annum Close Date 4/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary HR Advisor Band 2About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Occupational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability.About this role:As part of the Talent team, the HR Advisor provides subject-matter expertise and consulting in the areas of recruitment and selection. The HR Advisor is responsible for portfolios within the business, and partners with LDB Executives, Directors, and management to proactively develop and recommend strategies to support the needs of the business as it relates to recruitment priorities while ensuring compliance with Human Resource policies, frameworks, and legislative requirements.Each HR Advisor plays a key role in continuous improvements that align to the organizational goals and strategies, supporting a diverse portfolio of clients in the business and providing direction and support to their team comprised of an HR Coordinator and HR Assistant.A criminal record check is required.Candidates must have the ability to travel overnight within the Province of British Columbia, and be able to travel to different worksites as required, i.e., distribution centres within the Lower Mainland.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.There are 2 vacancies.An eligibility list for permanent or temporary future opportunities may be established.Position requirements:Education and Experience:Post-secondary education such as a diploma and/or degree in human resource management, business administration or a related field, with 2 years recent, related experience*.ORCompleted post-secondary certificate in human resources management or related field with 3 years of recent, related experience*.*Recent, related experience must include: A minimum of two years of experience in a human resources role, delivering recruitment and selection services to a diverse client group internal to an organization, preferably in a leadership or advisory capacity. Experience designing recruitment processes and practices to align to the needs of the organization or client group. A minimum of 6 months of experience in leading a team and providing clear direction and support to administrative support staff as a direct supervisor. Preference may be given to those candidates with the following: Experience in a unionized workplace dealing with collective agreement(s). Experience conducting and managing a high volume of competitions, i.e., 20 competitions or more at a time. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Andrea Trousdell, HR Advisor at [email protected] .Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management

Posting Title BAND 2 - Labour Relations Advisor Position Classification Band 2 Union N/A Work Options Location Burnaby, BC V3J 1N3 CA (Primary)Salary Range $74,300.00 - $105,000.04 per annum Close Date 4/1/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Public Safety & Sol General Ministry Branch / Division BC Liquor Distribution Branch Job Summary Labour Relations Advisor Band 2About the BCLDB:The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Occupational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability.About this role:The Labour Relations Advisor reports to the Senior Manager, Employee Relations. The individual in this position provides expertise, leadership and direction to, and on behalf of, the Liquor Distribution Branch, with respect to the interpretation and administration of collective bargaining agreements, compliance with labour, employment and human rights laws, policies and procedures, workplace accommodation matters, and managing in a unionized environment.The Labour Relations Advisor is responsible for providing guidance to management on matters relating to workplace conflict and employee misconduct. The role requires that they conduct workplace investigations, respond at Step 2 of the grievance process, prepare files for expedited arbitration, recommend actions to be taken on disciplinary matters, and draft disciplinary letters.Labour Relations Advisors contribute options for resolution to potentially contentious employee relations matters that may be costly and/or precedent-setting in nature. They are also expected to brief the Senior Managers and the Director, Employee Relations & Investigations with information relating to contract administration and management recommendations for contract amendments during collective bargaining.A criminal record check is required.Successful candidates must be able to travel overnight within the Province of British Columbia.For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.An eligibility list for permanent or temporary future opportunities may be established.Due to growth within the team, this posting is for 2 Regular, Full-Time Vacancies.Position requirements:Education and Experience:Degree, diploma, certificate or formal coursework in Human Resources or related discipline such as labour relations, employee relations, administrative law, or investigations etc. with a minimum of one (1) year of recent, related experience* as a Labour Relations practitioner, with experience relating to labour relations best practices in a unionized work environment.ORThree (3) years of recent, related experience* as a Labour Relations practitioner as above.*Recent, related experience must have occurred within the last 5 years and must include the following: Experience leading and directing workplace investigations into matters such as employee misconduct, breaches of the collective agreement, and/or policy breaches. Experience applying due diligence regarding legal implications and applying various Acts, and policies to a variety of labour relations situations such as employment and human rights law. Preference may be given to those candidates with any of the following: Experience with third party interventions - conducting reviews and/or appeals. Providing advice and assistance to management on discipline, dispute resolution, grievances, and conflict management. Developing and delivering presentations. Experience researching and compiling information in preparation for, and during, the collective bargaining process. Experience preparing investigation files, disciplinary letters, and other related correspondence. Application instructions:To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Jennifer Robinson, HR Advisor, Talent & Compensation at 604-252-6332.Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you.Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces .The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management

HR Advisor Band 2 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Occupational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability. About this role: As part of the Talent team, the HR Advisor provides subject-matter expertise and consulting in the areas of recruitment and selection. The HR Advisor is responsible for portfolios within the business, and partners with LDB Executives, Directors, and management to proactively develop and recommend strategies to support the needs of the business as it relates to recruitment priorities while ensuring compliance with Human Resource policies, frameworks, and legislative requirements. Each HR Advisor plays a key role in continuous improvements that align to the organizational goals and strategies, supporting a diverse portfolio of clients in the business and providing direction and support to their team comprised of an HR Coordinator and HR Assistant. A criminal record check is required. Candidates must have the ability to travel overnight within the Province of British Columbia, and be able to travel to different worksites as required, i.e., distribution centres within the Lower Mainland. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. There are 2 vacancies. An eligibility list for permanent or temporary future opportunities may be established. Position requirements: Education and Experience: Post-secondary education such as a diploma and/or degree in human resource management, business administration or a related field, with 2 years recent, related experience*. OR Completed post-secondary certificate in human resources management or related field with 3 years of recent, related experience*. *Recent, related experience must include: A minimum of two years of experience in a human resources role, delivering recruitment and selection services to a diverse client group internal to an organization, preferably in a leadership or advisory capacity. Experience designing recruitment processes and practices to align to the needs of the organization or client group. A minimum of 6 months of experience in leading a team and providing clear direction and support to administrative support staff as a direct supervisor. Preference may be given to those candidates with the following: Experience in a unionized workplace dealing with collective agreement(s). Experience conducting and managing a high volume of competitions, i.e., 20 competitions or more at a time. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities, and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Andrea Trousdell, HR Advisor at [email protected] . Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information HR_Advisor

Labour Relations Advisor Band 2 About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Occupational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability. About this role: The Labour Relations Advisor reports to the Senior Manager, Employee Relations. The individual in this position provides expertise, leadership and direction to, and on behalf of, the Liquor Distribution Branch, with respect to the interpretation and administration of collective bargaining agreements, compliance with labour, employment and human rights laws, policies and procedures, workplace accommodation matters, and managing in a unionized environment. The Labour Relations Advisor is responsible for providing guidance to management on matters relating to workplace conflict and employee misconduct. The role requires that they conduct workplace investigations, respond at Step 2 of the grievance process, prepare files for expedited arbitration, recommend actions to be taken on disciplinary matters, and draft disciplinary letters. Labour Relations Advisors contribute options for resolution to potentially contentious employee relations matters that may be costly and/or precedent-setting in nature. They are also expected to brief the Senior Managers and the Director, Employee Relations & Investigations with information relating to contract administration and management recommendations for contract amendments during collective bargaining. A criminal record check is required. Successful candidates must be able to travel overnight within the Province of British Columbia. For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting. An eligibility list for permanent or temporary future opportunities may be established. Due to growth within the team, this posting is for 2 Regular, Full-Time Vacancies. Position requirements: Education and Experience: Degree, diploma, certificate or formal coursework in Human Resources or related discipline such as labour relations, employee relations, administrative law, or investigations etc. with a minimum of one (1) year of recent, related experience* as a Labour Relations practitioner, with experience relating to labour relations best practices in a unionized work environment. OR Three (3) years of recent, related experience* as a Labour Relations practitioner as above. *Recent, related experience must have occurred within the last 5 years and must include the following: Experience leading and directing workplace investigations into matters such as employee misconduct, breaches of the collective agreement, and/or policy breaches. Experience applying due diligence regarding legal implications and applying various Acts, and policies to a variety of labour relations situations such as employment and human rights law. Preference may be given to those candidates with any of the following: Experience with third party interventions - conducting reviews and/or appeals. Providing advice and assistance to management on discipline, dispute resolution, grievances, and conflict management. Developing and delivering presentations. Experience researching and compiling information in preparation for, and during, the collective bargaining process. Experience preparing investigation files, disciplinary letters, and other related correspondence. Application instructions: To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered: A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. For specific position-related enquiries, please contact Jennifer Robinson, HR Advisor, Talent & Compensation at 604-252-6332. Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [email protected] before the stated closing time, and they will respond as soon as possible to assist you. Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition. Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces . The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452. The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .Job Category Leadership and Management Additional Information Labour_Relations_Advisor

Posting Title ADMN O 24R - Policy and Negotiations Advisor Position Classification Administrative Officer R24 Union GEU Work Options Hybrid Location Abbotsford, BC V2S 1H4 CACampbell River, BC V9W 6Y7 CACranbrook, BC V1C 7G5 CAFort Nelson, BC V0C 1R0 CAHope, BC V0X 1L0 CAKamloops, BC V2H 1B7 CAKelowna, BC V1Z 2S9 CAMultiple Locations, BC CA (Primary)Nanaimo, BC V9T 6L8 CANelson, BC V1L 6K1 CAPrince George, BC V2N4P7 CASmithers, BC V0J 2N0 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CAWilliams Lake, BC V2G 5M1 CASalary Range $73,855.42 - $84,134.34 annually Close Date 4/2/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Indigenous Relations & Recon Ministry Branch / Division Negotiations and Regional Operations Division/Integrated Negotiations Branch Job Summary Bring your strategic orientation and exceptional negotiation skills to this important roleThe Ministry of Indigenous Relations and Reconciliation (MIRR) provides a leadership role to the Province of British Columbia in its reconciliation efforts with First Nations and Indigenous peoples. A key component of reconciliation involves working collaboratively and respectfully with First Nations and building and maintaining partnerships with all levels of Government, industry, and stakeholders. These partnerships create opportunities to collaborate on reconciliation goals of First Nations, indigenous peoples, and the province. Reconciliation is advanced through direct engagements with First Nations and Indigenous peoples that address issues such as revenue sharing, shared decision making and economic and social development. These engagements include bilateral negotiated agreements between First Nations and the Province and tri-lateral agreements with the federal government. Reconciliation efforts are intended to support the development of sustainable, healthy, and resilient indigenous communities. The Negotiations and Regional Operations Division (NROD) plays a fundamental role in supporting government's reconciliation mandate and is responsible for leading provincial engagements with First Nations. The Integrated Negotiations Branch (INB) supports NROD activities by ensuring coordination and integration of negotiation approaches within MIRR and across the natural resource and social sectors. Working with partners both within and outside of the ministry, the Branch develops mandates, policies and strategies to represent the province's interests with respect to natural resources within treaty and other negotiated agreements. The Cross-Agency and Division Initiatives team provides leadership and advice in relation to strategic divisional and cross-government initiatives advancing collaboration, reconciliation, and shared prosperity with Indigenous partners. The team supports a range of division and corporate strategic initiatives.The Policy and Negotiations Advisor undertakes advanced research and analysis and leads projects to support decision-making and policy development on issues related to the achievement of reconciliation with Indigenous people. The Policy and Negotiations Advisor position works independently to manage assigned projects and represent the Ministry in cross-agency initiatives. The role may also develop strategic responses and recommendations for senior staff and executives to issues concerning Indigenous interests that come up during negotiations. The role involves engagement with negotiation teams, line ministries, local governments, the federal government, and third parties from sectors such as forestry, fisheries, mining, wildlife, and environmental management. Job Requirements:EDUCATION & EXPERIENCE Bachelor's in Indigenous studies, natural resource management, law, business administration, public administration, or equivalent education and two years of *cumulative related experience; OR An equivalent combination of related education and experience may be considered. *Related experience must include the following: Experience conducting research and analysis related to land use, resource management, social or economic development issues. Experience applying reconciliation principles in the workplace, such as: working with indigenous people within Canada, policy interpretation, policy application, or policy development. Experience conducting interdisciplinary/multi-contextual collaboration and research with multiple parties. Preference may be given to applicants with experience in: Applicants who self-identify as Indigenous. Experience managing projects and/or project components. Experience working collaboratively with Indigenous organizations and/or communities. For questions regarding this position, please contact [email protected] .About this Position:An eligibility list may be established for future permanent and/or temporary opportunities.Flexible work options are available; this position may be able to work from home 2 or more days a week subject to an approved telework agreement.This position can be based in any Ministry of Indigenous Relations and Reconciliation office. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service:The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply:Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services

Posting Title BAND 2 - Indigenous Initiatives Advisor Position Classification Band 2 Union N/A Work Options Hybrid Location Multiple Locations, BC CA (Primary)Vancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $82,457.16 (+5% upon successful completion of probation) Close Date 4/3/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Office of the Ombudsperson Ministry Branch / Division Office of the Ombudsperson Job Summary Indigenous Initiatives Advisor (Band 2) Permanent, Full-Time Starting Salary: $82,457.16 (+5% upon successful completion of probation)Reporting to the Manager, Indigenous Initiatives, the Indigenous Initiatives Advisor supports the implementation, evaluation and continuous improvement of Indigenous Initiatives undertaken by the office, including: identifying and supporting sustained, respectful relationships with Indigenous serving organizations and communities across the province; supporting implementation of the Indigenous Community Services Plan; and liaising with relevant teams and staff to promote cultural knowledge, respectful cross-cultural interactions, and culturally appropriate public communications. The Indigenous Initiatives Advisor serves as the primary liaison between Indigenous community members in the lower Mainland, Vancouver Island and our office.As BC's independent voice for fairness, our Office's work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here .This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status.This position is excluded from union membership. This position is eligible to be located in either Victoria or Vancouver and is eligible for a hybrid work arrangement. Frequent travel in the lower mainland and Vancouver Island is required.In keeping with the principles of merit, and recognizing the value of lived experience, applications will be restricted to those from Indigenous applicants. Please confirm Indigenous self-identification in your cover letter.To Apply: DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/ Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian Citizen or Permanent Resident of Canada or authorized in writing to work in Canada under the federalImmigration and Refugee Protection Act. For further information, please refer to the BC Public Service website .By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number 111204in the subject line.Competition Req #:111204 Closing Date: 12:00 pm (noon) PST, Wednesday, April 3rd, 2024BC OmbudspersonFairness and Accountability in British Columbia's Public Services http://www.bcombudsperson.ca/ Job Category Leadership and Management