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Advertising Account Manager

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Airline Trade Account Manager

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Area Account Manager

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Associate Marketing Account Manager

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Associate National Account Manager

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Broker Account Manager

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Business Account Manager

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Business Development Account Manager

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Car Finance Account Manager

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Client Account Manager

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Commercial Account Manager

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Commercial Lines Account Manager

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Corporate Account Manager

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Customer Account Manager

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Key Account Manager

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Major Account Manager

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Medical Account Manager

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National Account Manager

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National Accounts Sales General Manager

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New Business Account Manager

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Retirement Services Account Manager

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Sales And Marketing Account Manager

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Department Manager, Financial Empowerment
Momentum, Calgary, Alberta
Want to do work that makes a difference?Join us as we work to change lives and build a more inclusive economy in Calgary! Check out our mission, vision and values on our website.   Momentum is an award winning and nationally recognized community economic development organization utilizing innovative approaches to poverty reduction. We use financial literacy, skills training, entrepreneurship training and microloans as tools to empower people as they exit poverty. We are an employer of choice and were selected as one of Alberta’s Top 70 Employers for 2016. We provide competitive compensation and benefits with an unparalleled work environment. We are professional and diverse, so you’ll find a range of people and backgrounds working here: from MBAs to Social Workers and everything in between. Momentum Staff are non-judgmental and receptive in approach and reflect genuine concern, respect and commitment towards the individual, family and community. We’re serious about our work but we don’t take ourselves too seriously and love to celebrate and have fun along the way. Momentum’s Financial Empowerment department has received national recognition for its innovative programming. The programs in the department include:Fair GainsYouth Fair GainsOwen Hart Home OwnersSavings CirclesMoney ManagementMoney Matter$Family SavesFinancial CoachingFinancial Literacy TrainingAspire Coordination What you’ll be doing:  The Financial Empowerment department is led by a Department Manager that works in close collaboration with the Financial Empowerment Coordinator(s). The Financial Empowerment Department Manager provides overall strategic leadership to the department and is supported by the Coordinator(s) in the design, implementation, and evaluation of the Financial Empowerment programs. The Department Manager is responsible to Community Engagement Director to ensure effective management of the Financial Empowerment Department. Key areas of Responsibility:Provide strong departmental leadership.Supervise Financial Empowerment staff members.Support the Financial Empowerment Coordinator(s) and department staff in the delivery and evaluation of Financial Empowerment programs.Supervise delivery of coordination activities for Aspire Calgary.Participate in related collaborative initiatives and partnerships to increase the community leadership role of the Financial Empowerment Department.Primary Relationships:Supervisor: Community Engagement Director  Coordinator(s) Financial Empowerment Financial Empowerment staffFinance ManagerFinancial Empowerment participantsFunders Major Responsibilities:Financial Empowerment Department LeadershipIn collaboration with the Financial Empowerment Coordinator(s), research and develop new or innovative program enhancements to meet community need within the context of Momentum’s Strategic Map.Ensure department programs are consistent with CED principles and Momentum values.Oversee departmental data management systems for program statistics, outcome measurement, communications, promotion, and evaluation.Lead department budget planning and ensure budget is implemented successfully.With the support of the Financial Empowerment Coordinators, develop funding proposals and lead revenue generation plans.Support staff to ‘Think 3’ for purchasing decisions in support of our sustainability value.Ensure the relationships with existing departmental funders and partners are well-managed. Supervise the Financial Empowerment teamChampion an overall vision for the Financial Empowerment Department with the staff teamLead team strategic and business planning processesManage new opportunities for the department.Lead hiring of new staff membersSupport the Financial Empowerment Coordinator(s) in providing program operations leadership to the department staff. Support the Financial Empowerment Coordinator(s) in the development and regular review of all Financial Empowerment department staff job manuals.Provide performance engagement support to staff members, including regular performance conversations, goal setting, and professional development.Manage team member compensation and expense requirements. Facilitate team building and collaboration among all the department staff members.Promote Momentum’s values and culture with staff.Encourage synergies within the department and other Momentum departments.Supervise use and training of volunteers to enhance departmental programming. Manage Financial Empowerment ProgramsSupport the Financial Empowerment Coordinator(s) in the development, delivery and evaluation of outcome-focused programs and continuous quality improvement within the Financial Empowerment department.Ensure the Financial Literary curriculum is updated and improved as necessary in collaboration with the Financial Empowerment Coordinator(s) and departmental staff. Ensure Financial Empowerment programs are consistent with CED principles and Momentum values. Oversee the Financial Empowerment department communication and marketing activities.Support the Financial Empowerment Coordinator(s) in the development and implementation of all program policies and procedures. Ensure high quality delivery of training, reporting and customer service functions for the Aspire Network. Ensure programs are relevant and responsive to community needs through evaluation and assessment in collaboration with the Financial Empowerment Coordinator(s).  Relationships with Community Stakeholders Maintain and expand existing community partnerships and networks.Participate in collaborative initiatives to engage diverse stakeholders in Financial Empowerment department activities. Represent Momentum and the Financial Empowerment Department at conferences, community events and consultations.Liaise with departmental stakeholders, including community partners, government representatives and financial institutions. Ensure the relationship with existing funders is well managed as required. Ensure all reporting requirements effectively completed by Financial Empowerment staff and the Financial Empowerment Coordinator(s) provides adequate support to staff in report development.Develop funding proposals in collaboration with Community Engagement Director and Financial Empowerment Coordinator(s).  Skills and QualificationsPost secondary education, or equivalent experience will be considered, in the field of social work, community development, psychology, human services, or related discipline.  Demonstrated leadership abilities, with a minimum of 5 years in a leadership role. Excellent interpersonal and team building skills, including self-awareness, humility, ability to learn from those around them, and have fun.Program planning, development, and implementation experience. Knowledge of program evaluation and data management.Ability to manage multiple priorities in an outcomes-based environment.Highly numerate and financially oriented, with proven skills to manage budgets. Experience in working with, and supportive of, marginalized or barriered individuals. High level of computer literacy in word processing, database, email, and Internet systems.Ability to research and stay current in financial empowerment and community economic development.Excellent organizational skills. Excellent communication skills, including the ability to network effectively.Adaptable and flexible.Ability to work independently and collaboratively.Community Economic Development knowledge and experience. Social justice oriented. Knowledge of Individual Development Accounts and personal financial management strategies an asset. To apply: Please forward resume with a creative covering letter:Via e-mail to: [email protected]State competition number in subject line of email. Attention: Hiring Committee Competition Number: MOM0501 Closing Date: Until suitable candidate is found.Applicants must state salary expectations in their cover letter.Momentum is an equal opportunity employer.  Persons from diverse groups are encouraged to apply.  We wish to thank all applicants for their interest, however, only those selected for interviews will be contacted. To see why Momentum is a great place to work and what we have to offer visit www.momentum.org. 
Manager/Senior Manager, ServiceNow IRM/SecOps, Risk Advisory
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:124748 Primary Location:Toronto, Ontario, Canada All Available Locations:Toronto, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Halifax, NS; Laval, QC; Montreal, QC; Ottawa, ON; Quebec City, QC; Vancouver, BC; Winnipeg, MB Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Partner with clients to solve their most complex problems. Experience MyFlex and an agile work environment where work is what you do not where you do it. What will your typical day look like? As a Manager or as a Senior Manager you will: • Actively work with new and existing clients and become a trusted advisor on ServiceNow IRM • Lead and manage project teams to deliver end to end IRM projects, ensuring required levels of excellence and alignment with Deloitte's methodology • Lead proposal development, new services and solutions design and development, and thought leadership initiatives • Collaborate with colleagues and strategic third parties to develop and implement existing and new market propositions • Deliver program activities including project financial management, release management, handling change requirements, stakeholder management, resource management, steering committee reporting, testing and delivery of end-user training programs • Manage and communicate effectively to the client and provide insight to the business challenge • Analyze and diagnose client business issues to develop and recommend creative solutions • Review and ensure project and internal documentation meet Deloitte's quality standards • Manage a diverse team of talented consultants while coaching them to their highest potentialAbout the team Deloitte's Risk Advisory practice advises organizations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. Our Risk Advisory business is expanding as we increasingly are asked to help organizations adapt and respond to new risks and take advantage of new opportunities presented by digital technology and the internet. Within our Risk Advisory's ServiceNow team we have a pool of dedicated ServiceNow profesionnals with expertise in the design and implementation of IRM (integrated risk management), VRM (vendor Risk Management), SecOps (Security Operations) and other risk/security modules of ServiceNow. We design, implement and provide advisory services over numerous risk and regulatory domain areas and are seeking to grow the team within the marketplace. As part of the role, you are expected to collaborate and lead a team of professionals to deliver high quality technology solutions with a specific focus on ServiceNow Risk and Security solutions (i.e .IRM/VRM, SecOps + others) to clients. At Deloitte, we are helping enterprises reduce the experience gap between the consumer grade experiences they have at home and the ones they have at work. Our team has over 100 dedicated, highly certified team members who are serving some of the most iconic Canadian and Global brands to imagine, deliver and run great enterprise service experiences. We are proud to be a Diamond Sponsor of ServiceNow and one of few Global Elite partners. With global reach and scale, we can offer our Canadian clients a global capability with a highly qualified local presence.Enough about us, let's talk about you To qualify for the role you must have: • 8+ years of experience as a business and or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager with ServiceNow, Archer, of another leading IRM/GRC solution. • A great understanding and deep knowledge of implementing technology or ServiceNow IRM solution, and familiarity with integrations within ServiceNow or other 3rd party application. • Accountable for deliverables by leading client engagements and teams to successful outcomes with a focus on supporting your team, client needs. • Demonstrate strong connections in the market to establish a thrive the ServiceNow IRM practice. • Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems. • Support client pursuits business development efforts including preparing proposals and leading presentations to senior executives • Built long-term business relationships with senior client personnel and executives through engagements and networking in professional organizations. • Worked with senior the firm leaders to understand, enhance and integrate service offerings across the service line. • Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement. • Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery teamTotal RewardsThe salary range for this position is $104,000 - $173,000 for a Manager and $125,000 - $231,000 for a Senior Manager and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you! By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: QC, Developer, Risk Management, Equity, Law, Quality, Technology, Finance, Legal
Manager, M&A Consulting, Technology
Deloitte, Calgary, AB
Job Type:Permanent Reference code:125911 Primary Location:Toronto, ON All Available Locations:Toronto, ON; Calgary, AB; Montreal, QC Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Be encouraged to deepen your technical skills...whatever those may be. Build your leadership skills at Deloitte University. Have many careers in one Firm. Are you looking for a rewarding career that helps North America's leading institutions solve their most complex M&A lifecycle challenges? Then look no further, this is the role for you!What will your typical day look like? The M&A Consulting, Technology Manager will play a key role in supporting our clients' IT M&A initiatives throughout the M&A lifecycle, including post merger integration. Managers will lead and deliver components of large complex client engagements that identify, design, and implement creative business and technology solutions for large companies. Managers will need to collaborate with senior leaders, manage junior practitioners, and contribute to the firm's growth and development in a variety of ways: • Engagement management: Lead the planning and delivery of engagements, including defining objectives, scope, resource plans, budgets, and delivering against these whilst managing project economics, leading junior resources, co-ordinating activities between workstreams, and developing deliverable structure and content • Stakeholder management: Establish and sustain long-term relationships with top decision makers at key clients, and colleague across Deloitte Canada and globally • Develop core offering expertise: Use experience in M&A and IT to enhance our methods, and develop new services, "thoughtware" and "point of view" documents • Talent development: Develop high performing people and teams by coaching junior practitioners, providing input for project staffing and supporting recruiting activities • Sales and business development: Participate in business development activities, manage pursuit teams, and support proposal developmentAbout the team Deloitte's M&A Consulting practice delivers comprehensive consulting services comprising Strategy, Operations, Finance, Human Capital, and Technology experts. Our practitioners are involved in all phases of the M&A lifecycle, including strategy, due diligence, readiness, pre- and post-close integration/separation planning and execution, and follow-on transformation. We are actively growing our team in Toronto,Montreal and Calgary. Learn more about M&A Consulting here . Technology experts Technology is a central component of every M&A transaction. The IT M&A team helps clients refocus their IT capabilities and identify optimal transformation strategies. The team also provides subject matter knowledge across critical components and functions of IT (e.g., networks, infrastructure, data centers and cloud; application development and management; IT strategy and planning; operations and service management; enterprise architecture; end user computing; data and information management; vendor management and outsourcing; cyber/security, IT risk and IAM; key enterprise systems such as ERP, HCM, CRM, etc.). Our practitioners perform business process, and systems analysis and design to help achieve objectives including integration, separation, migration, rationalization, or to achieve IT synergies / cost reduction. Professional development We believe there is always room to learn and grow. The M&A Consulting team will provide you with the foundation of a becoming great leader and focus on long-term growth. We offer opportunities to build new skills, take on leadership opportunities within the team and broader firm, expand your internal and external networks and nurture your career progression through mentorship. From on-the-job learning experiences, to formal development programs, to continuous coaching and mentorship, our professionals have a variety of opportunities to continue to grow.Enough about us, let's talk about you You are someone who has: • 5+ years of experience in management consulting, venture capital / private equity, or related experience delivering M&A advisory / IT transformation projects • Ability to lead cross-functional teams to deliver IT M&A engagements across the M&A lifecycle including due-diligence, pre-close, and post-close merger integration or separation • Set engagement objectives and scope • Frame issues and break down propositions to be solved • Design deliverable content to reflect engagement contract and client needs • Ability to mentor and grow high-performing teams • Knowledge of IT and enterprise technology systems, functions, and structures (see Technology experts section for list) • Strong relationship management skills, including partnering with senior executives to define how they approach M&A - in alignment with their corporate strategy - to create value and enable them to compete effectively in their industry • Proven oral and written communication skills, including presentation skills (i.e., MS PowerPoint & Excel modeling) • Superior hypothesis-based problem solving and troubleshooting skills with the ability to exercise mature judgment • Experience in business process reengineering, finance analysis and operational performance improvement analysis • Knowledge and interest in key industry trends and ability to guide clients on concepts for M&A engagements • Passion to improve internal processes, and promote knowledge sharing in the team, by contributing to the various forms of market eminence Positions based in Quebec:Bilingualism in French and English is required for this position dueto the nature of the role having interactions with National & Global clients and project teams. Total RewardsThe salary range for this position is $84,000 - $175,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: M&A, Cloud, Cyber Security, Private Equity, Venture Capital, Management, Finance, Security, Technology
Client Service Manager - Healthcare
Paladin Security, Lethbridge, AB
OverviewAt Paladin Security the difference is in the details. We are committed to taking the time to understand any security challenge our client may face and assist in developing a security program tailored to those needs. Paladin Security Group is the leading security company of choice amongst some of the most respected institutions in the country. We are focused on innovation and dedicated to the growth of our employees while providing industry-leading service to our valued clientele.With Paladin's recent growth, there is a management opportunity based in Lethbridge, Alberta. Reporting to the Operations Manager for Healthcare, the Client Service Manager will manage a variety of contracts throughout Lethbridge and surrounding area with a focus on Healthcare Security.Job Skills / RequirementsJob Function:•Develop and maintain strong client relations by identifying and creating strategies to continuously exceed client expectations•Primary point of contact for the day-to-day operations regarding the contract•Responsible for overseeing the execution of the clients and external stakeholders needs and upholding contract obligations•Must be able to proactively understand and manage client and external stakeholders' expectations for service needs and delivery•Ensure a high standard of performance and strong customer service focus from employees•Monitor business margins on a monthly basis to ensure profitability and efficiency•Maintain Paladin's Occupational Health and Safety program•Create, manage and participate in emergency management plans with the security team and direct staff during incident response activities•Provide disciplinary action, mentoring, and professional development to all frontline staff•Work with People and Culture to ensure staffing levels are maintained to meet contractual obligations•Maintain effective communication, information flow, rapport between all team membersQualifications:•Post-secondary education in Business Administration or Security Management, or proven relatable experience•Certified Healthcare Protection Administrator or Certified Protection Professional designations through IAHSS/ASIS is an asset•Minimum of five years managerial experience with a demonstrated history of progressive management responsibilities•Solid understanding of gap analysis and action plans•Demonstrates a clear understanding and application of the criminal code and provincial regulations as they relate to security•Experience in law enforcement, protective services or security management is an asset•Proven ability to build and maintain strong working relationships both internally and externally•Demonstrates out of the box and solution orientated thinking•Comfortable conducting meetings, presenting, and leading issue-resolution seminars with senior management and clients•Demonstrates strong leadership capabilities and has a proven maturity•Valid Class 5 unrestricted driver's licenseWhat You Can Expect from Us:•An opportunity to join one of Canada's Best Managed Companies•A competitive compensation package based on previous experience•A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards•Access to all support systems including our three 24/7 Operations Centers and our National Quality Standards and Support Team•Company paid professional development programs•A dynamic and challenging opportunity in a performance-based company with limitless opportunity for personal career growth Education Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Operations Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1
Manager, Intake Data Projects
Rogers, Calgary, AB
Manager, Intake Data Projects Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:Rogers is seeking an Intake Manager, as part of their IT Data PMO team. Reporting to the Program Director, Data Strategy, this individual will be responsible for managing the intake process and reporting from Intake through to hand off to delivery (from G1 through G3). This includes managing direct reports and understanding the priority and timelines to ensure our capacity and assignment of requests within our Data & Analytics team aligns with our business partners expectations. When it doesn't ensure that the right communication is happening to reset expectations and understand the impacts of delays to assessments from our team to our business partners/project team. This role is Full time Temporary for 18 months . What will you be doing... Manage the Data PMO intake process for new requests from Enterprise Demand management with a data impact, including gathering and processing all necessary information and documentation related to that request to understand the priority, right resourcing within our team and the timing and assignment of resources within our team to execute the requests. Foster and maintain relationships with business and key stakeholders - communication of process, status, and assessment results back to business Implement process improvements including updates to the Intake process, the development of SLAs, creating a demand roadmap, demand prioritization and status reporting. Collaborate with Rogers Data And Analytics portfolio managers, leaders and DSA's to review intake demand requests, assign demands for assessments. Monitor and report on intake performance and make recommendations for improvements Analyze demand intake information to provide reporting, insights, and recommendations - gather and format data into regular and ad-hoc reports, and dashboards. Ensure processes are well documented and are in compliance with all relevant processes. Collaborate with IT cross-functional teams such as Data Governance, Architecture, and Delivery to optimize the intake process Coordinate with other teams across Rogers to ensure they receive the appropriate services and support, and have awareness of the Data PMO intake team and process Coach and support BSA, while building BSA competencies and skillset. Provide mentoring, support, and training as needed Support documentation of requirements and Jira ticket updates Ensure demand tickets in Jira are up to date with all relevant information, documents and capture dates, notes and next steps Establish and maintain governance between Engagement Management, PMO Intake, and Delivery Teams - for awareness, process creation and decision making Continuously align with senior management on overall strategic vision, product delivery roadmap and user story design, development and completion oversight Establish and maintenance of standard processes, SLAs, communication, and templates for business analysis/business systems analysis practice and adherence to IIBA methodology and processes What you have... Undergraduate degree in Business, Computer Science, or equivalent experience. 3+ years of experience in intake management or a related field Jira and Confluence knowledge is an asset Strong organizational and analytical skills Ability to work in a fast-paced environment Experience with Software Development Lifecycle methodologies (Waterfall and Agile). Knowledge and experience of how to gather technical and business requirements to support +/-100 assessments Ability to quickly grasp new ideas and solutions and communicate effectively with colleagues (business and technical staff) and end users. Excellent decision-making, problem solving, verbal and written communication skills; interpersonal and organizational skills. Creative problem-solver with strong process orientation, superb documentation skills, and communication skills Ability to build relationships, work collaboratively, and resolve problems with people at all levels in the organization. Familiarity with cloud technologies (AWS, Azure specifically ADF, Databricks, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliances) is an asset Experience within the Telecommunication industry is an asset Understanding of data structure principles and data platforms is an asset Understanding of SQL, at least one Programming Language, ETL technologies, databases, and big data platforms Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking. Role-Specific Competencies: Business Analysis; innovative design skills, problem-solving; workflow analysis; project management, documentation, stakeholder identification, and management Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience. Flexible and possess a willingness to take on new projects/roles and to contribute to the team's success in a variety of capacities. Self-starter with the ability to multi-task effectively and independently within a fast-paced environment. Schedule:Full time Shift: Day Length of Contract: No Selection Work Location:Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 307566 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:TechnologyLocation: Calgary, AB, CA Brampton, ON, CA Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Cloud, Systems Analyst, Data Management, Data Warehouse, Computer Science, Technology, Data
ServiceNow HRSD Business Analyst, Deloitte Global Technology (GS-Tech Solutions)
Deloitte, Edmonton, AB
Job Type:Permanent Reference code:125614 Primary Location:Toronto, ON All Available Locations:Calgary, AB; Edmonton, AB; Halifax, NS; Kitchener, ON; Ottawa, ON; Toronto, ON; Vancouver, BC; Victoria, BC; Windsor, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. What will your typical day look like? In the ServiceNow COE, we make an impact by delivering the ServiceNow platform to our worldwide services teams who's customers are our member firms across the globe. We work in a highly virtual environment with specialized tools that allow us to work with others across multiple locations and time zones.Our team is very passionate about our delivery of ServiceNow and we are looking for people to join us who share this passion and are looking to help us build a ServiceNow platform that enables our business in every way we possibly can. Are you interested in an agile and global team environment? Keep reading! As a Business Analyst on the ServiceNow COE HRSD Team: •You will work directly with the product team, and globally located stakeholders to gather information and synthesize findings into business requirements and design. •You will assist your project manager with development and will provide updates on project processes and deliverables. •You are well versed with the Technology and Talent industry and will use this knowledge you possess to participate in and support cross technology improvement initiatives.About the team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you Required: •A bachelor's degree or relevant industry experience. •At least 5-6 years' experience in business analysis, requirement management and the software development lifecycle. •Experience leading the business analysis for at least 3-4 large/complex application development projects end to end. •Good knowledge and experience of ITSM and HRSD processes. •Experienced on ServiceNow. Preferred: •Robust knowledge on talent functions. •Experience in a multinational organization. •ServiceNow/ITSM certifications.Total RewardsThe salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Business Analyst, Developer, Equity, Application Developer, Technology, Finance
Associate Director, National Accounts
BMO, Calgary, AB
Application Deadline: 06/13/2024Address: 525 8th Ave SW East TowerJob Family Group:Commercial Sales & Service Role Overview As an Associate Director, National Accounts, you will be working with a portfolio of large automotive dealership groups, daily car rental/leasing companies and truck dealerships (EBITDA of $25+ million) that have sophisticated financial needs (credit/loans of $150+ million), including cashflow-based financing for acquisitions and dividend/shareholder loans, real estate/construction financing, multi-lender syndications, and alternative debt capital structures (e.g. high yield and sub-debt). Primary accountability for the Associate Director, National Accounts is monitoring the portfolio and ensuring it operates in good standing along with performing financial statement analysis, financial modeling, and credit writing to support high quality credit/loan submissions for new and existing clients. You will work closely with the Managing Director, National Accounts, in a fast-paced environment, to grow the portfolio by being involved with pitches for new financing opportunities with prospects & existing clients and growing share of wallet. Together with the Managing Director, National Accounts, you will maintain and promote an exceptional client service environment and experience to continually achieve industry leading NPS scores for client satisfaction. This is an important role that will report directly to the Head of National Accounts. The candidate must be self-motivated and well-organized, with strong expertise in risk assessment, financial analysis and portfolio management. The candidate must also possess excellent financial analysis and modeling skills and will be able to demonstrate these skills based on their ability to analyze a significant amount of information and present it in a clear and concise manner. Key Responsibilities Portfolio Management Provides accurate and detailed financial analysis and risk assessment of new and existing customers and provides credit/finance structuring expertise regarding key credit terms such as capital structure, financial covenants, amortization periods, financial statement presentation of Borrower/Credit Group etc. Collaborates with clients in the development of financial models and other analytical tools to assist clients in evaluating capital structure and financing structure. You will lead working sessions with clients and internal stakeholders to obtain buy in to finalize financial models as appropriate (e.g. new deal or credit increase opportunities, annual reviews, restructurings etc.). Prepares detailed written analysis of credit requests, new business, and annual reviews through credit/loan submissions and credit committee memos done in a timely manner, well written and concisely identifying relevant credit risks and mitigating factors (you will need to stay ahead of industry, economic and finance trends for the automotive sector). As part of the analysis and underwriting of each credit opportunity, you will need to stay on top of required due diligence for each throughout the process. Makes credit/lending decisions and recommendations in accordance with sound credit-granting principles and in compliance with Bank Policies & Procedures. Performs ongoing monitoring and management of assigned portfolio of accounts (e.g. financial statement reporting, financial covenant reporting & performance, borrowing base maintenance etc.), completing annual reviews ahead of expirations and identifying potential problem accounts for enhanced monitoring. Relationship Management & Business Development Coordinates the preparation and delivery of customized lending proposals and pitches to prospective and existing clients, including leading financial analysis and credit correspondence to support the same. Consults regularly with internal stakeholders (i.e. Managing Director, Credit Risk Management, Cash Management, Capital Markets, Wealth Management, Loan Operations etc.) and external stakeholders (prospects/clients and their advisors, accountants & lawyers) as necessary in completing credit-related requests, including underwriting, loan documentation and obtaining necessary deal structure requirements as applicable. Ensures a high-quality client experience, while building long-term relationships, and acts as a trusted advisor to internal and external stakeholders. Assists in coordination/negotiation of terms and conditions, loan documentation and deal closing with internal and external stakeholders made via in person, phone and e-mail interaction. Provides thought leadership (i.e. published articles, social media posts etc.) and keeps abreast of automotive industry trends to constantly deepen expertise and build eminence in the marketplace along with internal and external stakeholders. Internal Collaboration Manages the workflow of other analysts and other bank-provided supporting resources to efficiently complete transitional tasks within tight timelines to support client monitoring and deliverables (e.g. financial spreading, financial covenant reporting and monitoring, receipt of financial/client information). Helps determine deal team priorities & key account plans and best sequence for execution of same. Works with other team members and deal teams in National Accounts across Canada on an as-needed basis in support of a "one team" approach to execute Business Unit strategy and achieve overall business targets/objectives. Partners with internal stakeholders for accurate, detailed client information. Remains current on financial and credit trending in the portfolio and communicates the same to Senior Management. Actively shares thought leadership, best practices, and/or industry knowledge within the team and business unit. Broader work or accountabilities may be assigned as needed. Qualifications for Success Undergraduate/Graduate degree in finance, accounting, business administration, and/or economics/commerce. Typically - at least 4-5 years of relevant accounting, financial/credit analysis, business/commercial banking and/or corporate finance experience. Automotive experience is not required. Holding a professional designation (CPA/CFA/CBV) is an asset. Strong understanding of financial, capital structuring and/or credit analysis gained through business and/or educational experience. Excellent financial modeling skills - In-Depth. Superior presentation and PowerPoint skills - In-Depth. Strong verbal & written communication skills - In-Depth.Ability to learn quickly, be proactive and manage priorities - In-Depth. Collaboration & team skills - In-Depth. Analytical and problem-solving skills - In-Depth. Time and resource management - In-Depth. Negotiation/influencing skills - In-Depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.