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As a Customer Success Manager at Daifuku, you will be a key player in ensuring the success and satisfaction of our clients. This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering collaborative relationships with internal teams This is an excellent opportunity for an exceptional Customer Success Manager who is looking to expand their skills and build their career with an industry leader. Experience in customer success or account management, preferably within the tech sector.Proven track record of managing client relationships and driving customer satisfaction.Excellent communication, presentation, and negotiation skills.Strong organisational and time-management abilities.Familiarity with Catalyst or similar customer management tools is a plus.Location: RemoteWorking pattern: Full Time, 40 hours per weekContract Type: PermanentDaifuku offers an excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays, Flexible Spending Programs, and more.

OverviewAt Paladin Security the difference is in the details. We are committed to taking the time to understand any security challenge our client may face and assist in developing a security program tailored to those needs. Paladin Security Group is the leading security company of choice amongst some of the most respected institutions in the country. We are focused on innovation and dedicated to the growth of our employees while providing industry-leading service to our valued clientele.With Paladin's recent growth, there is a management opportunity based in Lethbridge, Alberta. Reporting to the Operations Manager for Healthcare, the Client Service Manager will manage a variety of contracts throughout Lethbridge and surrounding area with a focus on Healthcare Security.Job Skills / RequirementsJob Function:•Develop and maintain strong client relations by identifying and creating strategies to continuously exceed client expectations•Primary point of contact for the day-to-day operations regarding the contract•Responsible for overseeing the execution of the clients and external stakeholders needs and upholding contract obligations•Must be able to proactively understand and manage client and external stakeholders' expectations for service needs and delivery•Ensure a high standard of performance and strong customer service focus from employees•Monitor business margins on a monthly basis to ensure profitability and efficiency•Maintain Paladin's Occupational Health and Safety program•Create, manage and participate in emergency management plans with the security team and direct staff during incident response activities•Provide disciplinary action, mentoring, and professional development to all frontline staff•Work with People and Culture to ensure staffing levels are maintained to meet contractual obligations•Maintain effective communication, information flow, rapport between all team membersQualifications:•Post-secondary education in Business Administration or Security Management, or proven relatable experience•Certified Healthcare Protection Administrator or Certified Protection Professional designations through IAHSS/ASIS is an asset•Minimum of five years managerial experience with a demonstrated history of progressive management responsibilities•Solid understanding of gap analysis and action plans•Demonstrates a clear understanding and application of the criminal code and provincial regulations as they relate to security•Experience in law enforcement, protective services or security management is an asset•Proven ability to build and maintain strong working relationships both internally and externally•Demonstrates out of the box and solution orientated thinking•Comfortable conducting meetings, presenting, and leading issue-resolution seminars with senior management and clients•Demonstrates strong leadership capabilities and has a proven maturity•Valid Class 5 unrestricted driver's licenseWhat You Can Expect from Us:•An opportunity to join one of Canada's Best Managed Companies•A competitive compensation package based on previous experience•A company leading in Quality Standards with a 360 Degree Quality Assurance Program for Environmental Standards and Occupational Health and Safety Standards•Access to all support systems including our three 24/7 Operations Centers and our National Quality Standards and Support Team•Company paid professional development programs•A dynamic and challenging opportunity in a performance-based company with limitless opportunity for personal career growth Education Requirements (Any) High School Diploma/GEDAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Operations Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1

OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsReporting to the Operations Manager, this position is responsible for managing a portfolio of clients and all aspects of Paladin business within that portfolio. This includes not only being the main point of client contact, but also managing the security team that works within the portfolio. The Client Service Manager will regularly be meeting with clients and security staff to ensure that everyone's needs are met. Based out of the office in Grande Prairie, AB, the successful candidate will be able to travel for business locally around region on a regular basis and to other areas if required. The Client Service Manager and his or her team will support the needs of the employees within the portfolio to ensure consistent quality of service for all client sites. In order to be effective, the Client Service Manager must thoroughly understand the business operation, the strategic priorities, the culture and the competition. He or she will work closely with the Operations Manger, Scheduling Administration, Human Resources and Safety Management to drive the business imperatives to provide a safe & fair work environment for employees, to grow the business profitability and retain and grow the client base. Portfolio Management •Ensures all sites have up to date and complete Site Orders both in hard copy on site and in digital copy on the network server. •Ensures that there are thorough Site Training and Employee Orientation programs in place at all sites within the portfolio and that all newly-assigned staff demonstrates competence on site. •Supports Human Resources to ensure sufficient resources are available to meet the company's obligations. •Ensures that there are adequate numbers of trained security staff to meet all of Paladin's contractual obligations within the portfolio of business. •Monitors Incident Reports and takes appropriate action on the reports that are related to sites within the portfolio.Prepares Key Performance Indicator reports for regular review with clients, as applicable. •Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date. •Ensures that all services provided by staff assigned within the portfolio are delivered in accordance with the client's wishes and best interests and in accordance with Paladin's Code of Ethics. •Ensures invoices are accurate based on employee hours and client bill rates.•Performs interviews and meets all new staff being considered for sites within the portfolio. •Ensures all staff within his/her portfolio have adequate training based on industry, and corporate and client standards. •Provides motivational and disciplinary discussions with all staff assigned within the portfolio as needed. •Performs evaluations of staff assigned to sites on an as needed basis and in accordance with company policies. Client Relations •Develops and maintains excellent relationships with the clients in the portfolio. •Make consistent visits to client sites to ensure needs and goals are being met and fulfilled. •Ensures clients and tenants of the client are aware of and satisfied with the services provided and offered by the company. •Develops and maintains frequent security evaluations of client facilities and ensures appropriate recommendations are made to clients so that their security needs are met.Corporate Communication •Responds to communications from clients or staff in a timely manner. •Communicates appropriate information to others as needed to ensure that any outstanding issues are dealt with in a timely fashion. •Remains on-call to act as an after-hours resource for emergencies. •Reports regularly to the Operations Manager on matters of company or client interest or significant events. Business Analysis and Development •Analyzes business margins on a contract by contract basis to ensure the portfolio of business remains profitable. Margins will be reviewed on a monthly basis at a minimum. •Assists in negotiating billing rates with the clients in the portfolio to ensure they remain consistent with expected margins. •Ensure the successful implementation of Business Metrics is achieved according to the portfolio needs and goals. •Leverages Paladin's best practices, innovations and company advancements to better support our client, people, and programs. •Performs other duties as requested to assist with corporate and/or branch needs. Additional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental InsuranceThis job reports to the Operations Manager This is a Full-Time position Number of Openings for this position: 1

At EVRAZ, our strength starts with our people! As a team we collaborate to solve problems, contribute ideas and challenge each other to ensure growth and ultimately success for the business and our employees. Electrical Engineering Technologist Edmonton, AB Job Description and ResponsibilitiesReceive wiring diagrams, drawings, specifications, and instructions covering the scheduled and emergency repair, installation, and inspection work to be done.Analyse all types of circuits, wiring diagrams, and drawings as required to install, repair, adjust, calibrate, construct, modify or service all types of electronic devices and systems, including communication systems, various mill and production equipment, electronic computing and control systems, power and distribution control equipment, measuring, recording, processing, and control devices, indicating devices and gauges etc.Plan detail of working procedure to determine material or replacement needs and select a logical approach to "trouble shooting" and repair problems.Answer trouble calls.Make sketches of parts and layouts, design and construct adaptions or conversions of component parts.Assemble, inspect, adjust, repair, or replace faulty parts and wiring on all types of electronic devices.Make mechanical and electrical repairs as required in connection with the servicing of electronic equipment.Inspect, dismantle, service, reassemble, test, and adjust equipment for safe and proper operation.Maintain, install, or repair all communication cables or wiring.Make power cable splices.Climb on buildings, tower, and mill equipment to make inspections, repairs and installations.Consider all safety precautions and proper isolations of circuits to cause a minimum of interference to operations.Plan and perform work requiring a thorough knowledge of electrical and electronic principles, wiring specification codes, properties of various materials, and principles of operation and application of equipment, etc.Fabricate parts as required using machine and hand tools common to the trade.Work in shop or field as required.Maintain performance and maintenance records on electronic equipment.Observe and follow all safety rules and regulations.Read and interpret ladder logic PLC programsRequirementsDiploma from a recognized Electrical Engineering Technology programA minimum 2 years' experience in an Electrical Engineering Technology role or minimum 4 years' experience in an industrial environment or operating steel/pipe facilities Understanding and knowledge of lean manufacturing principlesExperience in pipe manufacturingKnowledge of OH&S regulations and safety standardsExcellent oral and written communication skillsMust be proficient in Microsoft WordAvailable to work the Afternoon shift (3:00-11:00 PM) Apprentice or Journeyman Electrician. Our total compensation package includes amazing benefits! Competitive wages and bonus opportunities Family medical, dental, and prescription coverage at minimal employee cost Short and long term disability programs Competitive retirement plans Flexible Spending and Health Savings Accounts Employer-provided and Voluntary Life Insurance options Paid vacations and 10 paid holiday days per year Apprenticeship and career advancement within the company Tuition reimbursement Wellness program While we thank all those who apply, only those being actively considered for employment will be contacted. Equal Opportunity Employer EVRAZ North America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. EVRAZ North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: (312) 533-3577. We will make a determination on your request for reasonable accommodation on a case-by-case basis. Join a team that manufactures excellence, drives success and builds careers!