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Overview of salaries statistics of the profession "Trust Officer in "

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Overview of salaries statistics of the profession "Trust Officer in "

800 $ Average monthly salary

Average salary in the last 12 months: "Trust Officer in "

Currency: CAD USD Year: 2024
The bar chart shows the change in the level of average salary of the profession Trust Officer in .

Distribution of vacancy "Trust Officer" by regions

Currency: CAD
As you can see on the diagramm in the most numerous number of vacancies of Trust Officer Job are opened in . In the second place is Fraser Valley, In the third is Capital.

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Private Banking Officer
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Chief Executive Officer
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Senior Trust Officer/Trust Officer
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CEO, Economic Development ($120K-$130K + Relocation Assistance to Bella Coola, BC and comprehensive benefits!)
Scout Talent, Vancouver, BC
Guide a forward-thinking enterprise at the heart of the Nuxalk Nation's vibrant futureReceive a competitive $120,000 - $130,000 annual salary, plus relocation assistance, excellent benefits, and unique cultural experiences!Be at the forefront of sustainable development and cultural empowerment in a spectacular, remote region of BCAbout Nunumus Management LimitedNunumus Management Limited (Nunumus), the dynamic Economic Development Corporation of the Nuxalk First Nation, is proudly situated in the stunning, raw and untouched terrain of the Central Coast region of BC. As custodians of a rich heritage and a vibrant community, Nunumus leverages a diverse portfolio of enterprises, including forestry, dimensional lumber, commercial fisheries, and tourism, to foster economic growth while preserving the cultural and environmental integrity of the Nuxalk Nation. 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Join us at Nunumus, where your expertise will help shape a sustainable future and enhance the vitality of a proud, thriving First Nation community.For more information, please visit our website: nunumus.ca; or please take a look at our company's profileAbout the OpportunityNunumus is looking for a full-time Chief Executive Officer, Economic Development based in Bella Coola, BC.This pivotal role serves as the cornerstone of leadership and management, reporting directly to the Board of Directors, and is accountable for the strategic vision and operational success of the organization.More specifically, your responsibilities include but are not limited to:Leading the effective implementation of strategic plans and achieving operational goalsFostering a culture of transparency, efficiency, and innovationBuilding and maintaining relationships with business partners, community leaders, and stakeholdersPresenting reports, insights, and strategic recommendations to the Board and other key stakeholdersOverseeing financial health, including budgeting, financial planning, and audit complianceMentoring and developing a team to promote a culture of excellence and learningChampioning business development initiatives and exploring growth opportunitiesActing as a liaison and public relations officer in line with Board policiesTo read the full position description, please click here.About YouTo qualify, you will need a Bachelor's or Master's degree in business, forestry, or a related field, and ideally hold professional certification such as CPA, CFA, or MBA. 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CEO, Economic Development ($120K-$130K + Relocation Assistance to Bella Coola, BC and comprehensive benefits!)
Scout Talent, Prince George, BC
Guide a forward-thinking enterprise at the heart of the Nuxalk Nation's vibrant futureReceive a competitive $120,000 - $130,000 annual salary, plus relocation assistance, excellent benefits, and unique cultural experiences!Be at the forefront of sustainable development and cultural empowerment in a spectacular, remote region of BCAbout Nunumus Management LimitedNunumus Management Limited (Nunumus), the dynamic Economic Development Corporation of the Nuxalk First Nation, is proudly situated in the stunning, raw and untouched terrain of the Central Coast region of BC. As custodians of a rich heritage and a vibrant community, Nunumus leverages a diverse portfolio of enterprises, including forestry, dimensional lumber, commercial fisheries, and tourism, to foster economic growth while preserving the cultural and environmental integrity of the Nuxalk Nation. 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CEO, Economic Development ($120K-$130K + Relocation Assistance to Bella Coola, BC and comprehensive benefits!)
Scout Talent, Abbotsford, BC
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Join us at Nunumus, where your expertise will help shape a sustainable future and enhance the vitality of a proud, thriving First Nation community.For more information, please visit our website: nunumus.ca; or please take a look at our company's profileAbout the OpportunityNunumus is looking for a full-time Chief Executive Officer, Economic Development based in Bella Coola, BC.This pivotal role serves as the cornerstone of leadership and management, reporting directly to the Board of Directors, and is accountable for the strategic vision and operational success of the organization.More specifically, your responsibilities include but are not limited to:Leading the effective implementation of strategic plans and achieving operational goalsFostering a culture of transparency, efficiency, and innovationBuilding and maintaining relationships with business partners, community leaders, and stakeholdersPresenting reports, insights, and strategic recommendations to the Board and other key stakeholdersOverseeing financial health, including budgeting, financial planning, and audit complianceMentoring and developing a team to promote a culture of excellence and learningChampioning business development initiatives and exploring growth opportunitiesActing as a liaison and public relations officer in line with Board policiesTo read the full position description, please click here.About YouTo qualify, you will need a Bachelor's or Master's degree in business, forestry, or a related field, and ideally hold professional certification such as CPA, CFA, or MBA. 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Business development officer(NOC 41402)
APASS Education Consulting Corp, Vancouver, BC, CA
Company Introduction:APASS Education, based in Vancouver, B.C. Canada, strives to be a one-stop education provider for students of all ages. We pride ourselves in our ability to provide a wide range of educational services for young people. We firmly believe our teachers are at the heart of the high-quality education we provide to our clients. Our instructional roster contains more than eighty teachers, including certified teachers or university lecturers at Canadian or American colleges.In addition, we cooperate with many internationally renowned organizations to build youth quality training projects and jointly organize international competitions. We maintain close contact with Canadian government agencies, parliamentarians, and local institutions to provide young people with opportunities to participate in politics. At APASS we constantly strive towards our goal to be the most trusted education brand and we are devoted to continuously offering new and better services and guidance to help students better adapt to our constantly changing world.Objective:We are looking for a motivated and result-driven candidate who has 3+ years of proven experience in business development and management and is passionate about the education consulting sector.The ideal candidate for this job is resourceful, with an analytical mindset, a good problem solver and a multitasker. He/ she should have a keen understanding of the education sector. Being multilingual, having a keen number sense, and international exposure are valuable assets in this position.Job DescriptionTo extend our services to more students abroad, we are looking for a proven growth-minded Business development officer to join our growing team. The Business development officer will:-Conduct social or economic surveys on local and international areas to assess development potential and future trends-Conduct research on the latest industry trends and clients’ behaviors; Analyze competitor’s business models and campaigns; Evaluate customer service to optimize marketing strategies-Review and evaluate business development proposals; Examine their compliance and viability with government regulations and public policy-Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings-Identify emerging opportunities, evaluate prospects, develop and execute strategic plans to generate leads and secure new partnerships-First point of contact for new business opportunities and account issues; Evaluate business liaison proposals and respond to business inquiries-Communicate business insights on competitive industry information; Devise marketing research tools, executive initiatives and analyze statistics-Present our services and unique selling points to sales and marketing teams, partners and clients; Optimize campaigns to increase local and international exposure-Plan development projects and coordinate activities with department heads-Prepare research reports, presentations and project plansRequirements and Qualifications:-Bachelor’s degree with a background in economics, commerce, business administration or public administration is required.-Minimum three (3) years of proven work experience in business development or business management-Exceptional analytical and strategic planning skills-Ability to manage multiple projects, deadlines, and work across departments-Strong cultural competenciesHow to applyPlease send your resume to the email:
Medical Health Officer - Medical Director (MHO-MD)
Fraser Health Authority, Vancouver, BC
Salary rangeThe salary range for this position is CAD $115.39 - $154.48 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We are seeking committed and driven Medical Health Officers - Medical Directors (MHO-MD) who want to lead and implement programs that make a difference in our communities. This is a dynamic and pivotal role that provides the opportunity to apply skills and training in generalist public health practice, as well as undertake strategy and operations work within a regional portfolio, and develop connections from the local to provincial level. The incoming candidate will work under the direction of the Vice President, Public Health (VP, PH) and report directly to Chief Medical Health Officer (CMHO) for legislated duties, as well as work closely with the Executive Medical Director, Population and Public Health (ED, PPH) for regional portfolio MD duties. The next MHO-MD will be a progressive health care leader who promotes cultural safety, encourages new health care initiatives and programs, and is passionate about quality in public health. The Medical Health Officer - Medical Director is accountable for: Working in partnership with Clinical Directors to provide specialized strategic oversight and management of Population and Public Health programs and services, in areas including communicable disease, health protection, immunizations, maternal-child health, population health promotion and others.Geographical medical health officer coverage within the Fraser East, Fraser North, or Fraser South areas, including community health, school health, health protection, and communicable disease, with support from local teams.Leading MHO statutory programs for Fraser Health and the Province, as determined by the VP, PH and CMHO.Legislated responsibilities to the Province, Municipalities, Regional Districts, and School Boards to align professional standards for MHO’s in BC, as identified by the Provincial Health Officer.Building and enhancing effective partnerships with academic institutions, professional associations and other community and clinical settings.Championing new healthcare initiatives and programs in support of Fraser Health’s strategic goals and objectives.The successful candidate will have: Completed Medical Degree and eligible for full license to practice medicine in BC as well as completion of Masters in Health Sciences (or equivalent education).FRCPC Designation in Public Health and Preventive Medicine/Community Medicine is required. Demonstrated experience with health program administration and management, including serving on medical advisory committees, management of program budgets and labour relations, and community advisory committees.Proven ability to exercise sound judgement, action and discretion in performing responsibilities.Current BC Driver’s License and access to transportation for business-related purposes is required.If you have any questions or are interested in learning more about this unique opportunity with Fraser Health, please contact Paul Phillips, Interim Director, Executive and Senior Leadership Acquisition by emailing [email protected]. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser HealthUnder the direction of the VP PH and CMHO for geographic and legislated MHO duties, and the Executive Medical Director, Population and Public Health (EMD PPH) for regional portfolio MD duties, the MHO-MD is responsible for working in partnership with Clinical Directors to provide strategic oversight and management of PPH programs and services, and for leading MHO statutory programs for Fraser Health (FH) and the Province, as determined by the VP PH and CMHO. The MHO-MD has legislated responsibilities to the Province, Municipalities, Regional Districts, and to School Boards and complies with the professional standards for MHOs in British Columbia as identified by the Provincial Health Officer (PHO). These responsibilities are reviewed by the VP PH and CMHO.This position involves the provision of geographic coverage in the Fraser East, Fraser North, or Fraser South areas as well as regional responsibilities for specific programs and services.Specific duties for each MHO-MD within FH will be determined by the VP PH and CMHO in accordance with the needs of FH and may be subject to change as required within the following key responsibility areas:Statutory/Legislative RequirementsManagementCommunity Medicine/Public Health Preventive Medicine ConsultantPopulation HealthCommunity Health Planning, Evaluation, Research and Program DevelopmentAdvocacy ResponsibilitiesThe specific duties for each MHO-MD within FH will be determined by the VP PH and CMHO in accordance with the needs of FH.Statutory & Legislative -- Responsible for carrying out the legislated requirements of the Public Health Act, Community Care Facility and Assisted Living Act, Drinking Water Protection Act, School Act, any regulations pursuant to these Acts, and health legislation pursuant to the Local Government Act, and any other legislation enacted that names the MHO-MD, including responsibility for communicable disease prevention and control, and for carrying out statutory functions within the Health Authority. The statutory functions are primarily for a specified geographic area within the Health Authority.Management -- Working in partnership with PPH Clinical Directors, the MHO-MD provides strong clinical leadership with joint decision making accountability for the delivery of PPH regional programs and services. Areas of co-decision include:setting priorities and strategic planning for the regional programs/services of co-leadership;high-level operations that relate to significant changes or affect strategic outcomes;budget recommendations;identifying and addressing capacity gaps;internal and external communications.The designated regional or geographic MHO-MD is the lead for coordinating issues/communications management within PPH where PPH is the lead program.Community Medicine/Public Health Preventive Medicine Consultant -- Provides evidence-based opinions to and works collaboratively with FH staff, physicians, municipal councils, school boards, other government ministries and the community on a wide variety of public health issues including communicable diseases, environmental health issues, non-communicable disease prevention/health promotion, injury prevention, health equity, and emergency preparedness and response. May develop focused special knowledge and provide leadership in this focused area of community medicine/public health preventive medicine practice.On behalf of PPH, leads engagement with physicians within and outside of the Health Authority.Population Health -- Responsible for monitoring and assessing the health status of the community, supporting the VP PH and CMHO in making recommendations for strategies to address health issues to the Board and for providing leadership on implementing immediate actions when necessary to protect the health of the public. Responsible for monitoring the data and statistics on a broad range of health and health related issues, analyzing trends and problems, interpreting these concerns and for preparing reports, briefs, and profiles on the significant health and health-related issues affecting the community, and regionally, as per portfolio responsibilities.Community Health Planning, Evaluation, Research and Program Development -- May assist in the evaluation of the effectiveness of health programs and the planning and evaluation of programs designed to address emerging health issues. May be involved in developing reports at a regional level whereby FH and the public are provided with an account of the performance of the health care system in the region in comparison with standards/guidelines or other regions. May be involved in research projects on the effectiveness or efficiency of public health interventions.Advocacy -- Responsible for advocating for actions that will improve the health of populations. Communicates directly with the public through the media and other means and with elected officials on health issues affecting the community. Supports the VP PH and CMHO in advising the Executive and Board about health concerns and contributes to health planning for the region.The MHO-MD participates in the FH MHO call group, as per the terms and conditions specified in the MOCAP contract, pursuant to the Doctors of BC agreement. QualificationsEducation and ExperienceA Medical Degree and eligibility for a full license to practice medicine in British Columbia plus a Masters in Health Sciences (or equivalent qualifications to MHSc). A FRCP(C) in Public Health and Preventive Medicine / Community Medicine is required. Additionally, experience with health program administration and management including serving on medical advisory committees, program management responsibility (including budgets and labour relations) and community advisory committees would be beneficial. Proven ability to exercise independent judgment, action and discretion in the carrying out of responsibilities.Current BC Driver's License and access to personal vehicle for business-related purposes.Skills and AbilitiesLEADS CapabilitiesLeads SelfSelf Awareness: Is aware of own assumptions, values, principles, strengths and limitations. Manages Self: Takes responsibility for own performance and health. Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth. Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence.Engages OthersFosters the Development of Others: Supports and challenges others to achieve professional and personal goals. Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities. Communicates Effectively: Listens well. Encourages open exchange of information and ideas using appropriate communication media. Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.Achieves ResultsSets Direction: Inspires vision. Identifies, establishes and communicates clear and meaningful expectations and outcomes. Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions. Takes Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources. Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.Develops CoalitionsBuilds Partnerships and Networks to Create Results: Creates connections, trust and shared meaning with individuals and groups. Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service. Mobilizes Knowledge: Employs methods to gather intelligence. Encourages open exchange of information. Uses quality evidence to influence action across the system. Navigates Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.Systems TransformationDemonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders. Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change. Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system. Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.Professional/Technical CapabilitiesDemonstrated leadership skills.Demonstrated ability to create and support innovation.Demonstrated communication skills - written, oral and public presentation skillsDemonstrated ability to maintain effective working relationships with members of Senior Executive Team, Board, agenices and professionals.Demonstrated ability to problem-solve.demonstrated ability to establish courses of action for self and others that are results oriented.Demonstrated commitment to the value of continuous learning.Physical ability to perform duties of position.
RN/RPN, MH&SUS Mobile Integrated Crisis Response (MICR)
Fraser Health Authority, Vancouver, BC
Salary rangeThe salary range for this position is CAD $41.42 - $59.52 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We are currently looking to fill a Casual opportunity for a RN/RPN, MH&SUS Mobile Integrated Crisis Response (MICR) at with Fraser Health.  Come work with us! Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewIn accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in partnership with the interprofessional care team in the provision of person-centered and recovery oriented care, the Registered Nurse/Registered Psychiatric Nurse provides services to individuals with mental illness and/or substance use issues. In partnership with the municipal police/RCMP officer, the nurse assists in responding to 911 Emergency mental health and domestic violence calls and to requests from hospital and community mental health services, provides emergency on-site assessment of persons who are thought to be in psychiatric or psychosocial crises. The nurse and police officer work as a team to assess, manage, and decide the most appropriate intervention. ResponsibilitiesResponds to crisis situations by methods such as obtaining collateral information, determining when a response is necessary, and coordinating a response with the police and other emergency providers, providing outreach, short term treatment, crisis intervention, stabilization, and referrals. Assesses for lethality, threats of violence, suicide risk, and urgency of intervention by methods such as conducting mental health and risk assessments in coordination with the police officer. Assesses clients’ needs and available services by methods such as developing treatment options, ensuring client input, and refers to appropriate community treatment alternatives. Facilitates treatment by sharing care plans with community resources and appropriate mental health professionals and family as required. Screens and intervenes in urgent response situations by methods such as acquiring background information, making initial assessments, ensuring completion of appropriate forms, contacting appropriate parties and arranging transportation as required, in accordance with established protocols. Provides medication management by methods such as maintaining a medication kit, administering medications in accordance with physician orders, monitoring effects of medications, and providing information to clients about medications. Consults and collaborates with members of the interprofessional care team including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of issues, adjustments to care plans as required, and in regard to changes in client condition. Documents assessments, care plan, observations, interventions, client/family responses, outcomes/evaluations, and referrals according to practice standards and Fraser Health procedures, and to meet regulatory requirements and documenting for future reference. Participates in research and quality improvement activities by identifying client care issues, collecting data, and identifying needs and recommendations for corrective action and changes to practices, procedures or protocols. Provides health education to clients, families, and consumer groups by methods such as providing information regarding illness prevention, early intervention, crisis management, suicide prevention, critical incident stress debriefing, medication management, community resources and coping with illness. Provides advocacy for clients by informing consumers about appeal processes, access to information, and the availability of consumer advocacy. As part of crisis stabilization, ensures basic needs are met through accessing available programs. Promotes the Mobile Integrated Crisis Response Program and participates in meetings and on committees as required. Participates with other stakeholders in case conferences in the development of the community care plan for high users of crisis and emergency services. Identifies own learning needs/goals, reviews these with the Team Coordinator and engages in a variety of activities to meet these needs/goals. Performs other related duties as assigned. QualificationsEducation and ExperienceGraduation from approved School of Nursing or Psychiatric Nursing. Two (2) years recent related experience providing treatment services to individuals with mental health and/or concurrent disorders, or an equivalent combination of education, training and experience. Current practicing registration as a Registered Nurse and/or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM). Valid Class 5 BC Driver''s License and access to personal vehicle with appropriate insurance coverage.Skills and AbilitiesAbility to complete initial and ongoing mental health and substance use assessment and provide nursing care through appropriate/prescribed technical, therapeutic, safety type interventions including crisis intervention. Knowledge of mental illness and substance use treatment. Knowledge of psychopharmacology (indications and side-effects). Counselling and group facilitation skills. Knowledge of legislation and government policies and procedures that relate to mental health and substance use services. Ability to communicate effectively verbally and in writing with clients, families/care givers, the public, medical staff and members of the interprofessional care team. Ability to promote person-centered care that demonstrates empathy for clients/families/care givers, sensitivity to diverse cultures and preferences, including advocacy for special populations. Ability to educate clients and families/care givers about topics essential to their health care and well-being. Ability to organize and prioritize work. Ability to collaborate with and promote cooperation among members of the interprofessional care team. Ability to use factual information and basic principles and procedures to support nursing decisions and actions with relevant evidence-informed practice. Ability to operate related equipment including relevant computer applications. Physical ability to perform the duties of the position.
Environmental Health Officer
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $39.26 - $49.01 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more. We are currently looking to fill a Casual Environmental Health Officer opportunity in Population and Public Health located in Surrey, BC. Come work with us! Joining the Fraser Health team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care. Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner. Connect with us! Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter | TikTok Detailed OverviewPromotes and maintains a high standard of public health, environmental conditions, and environmental control standards; enforces applicable regulations and by-laws; identifies all factors detrimental to community and environmental health and for the abatement of same as provided for by applicable rules, regulations and bylaws; reviews and drafts new and/or updates standards, programs and controls; carries out a wide variety of public health and environmental control inspectional duties; performs education, research, assessments, analytical tasks, and prepares relevant reports. Facilitates community engagement and community capacity building to promote positive change in the environment on population health and the built environment; advocates for healthy public policies that contribute to population health of a community. This is a multi-site position that will be expected to carry out duties at various sites throughout Fraser Health. ResponsibilitiesInvestigates complaints on a variety of public health related problems and environmental control matters; issues orders and recommendations as required; re-inspects to ensure conformance with applicable regulations and standards; conducts surveys of conditions to determine existing or potential public health hazards.Inspects various types of food processing and food handling establishments, various types of business premises and buildings, plumbing, water and sewage disposal systems, swimming, spray & swirl pools, tobacco retailers, personal services establishments, child care and residential care facilities, proposed subdivisions and related installations to ensure conformance with applicable regulations and standards.Performs inspectional, regulatory and enforcement duties on water quality including drinking, recreational and waste water, and other environmental and pollution control matters.Performs epidemiological investigations into food borne illness outbreaks, communicable diseases, epidemics of waterborne and zoonotic diseases; identifies conditions and initiates investigation into areas which are injurious or potentially hazardous to human health; initiates and conducts health assessments; issues instructions or recommendations on remedial action and follows up to ensure implementation and compliance.Investigates and participates in pest management control.Participates in continuous quality improvement/quality assurance activities. Conducts research and public health studies, assessments and reviews; compiles, assembles and analyzes data related to public health and environmental protection, control and regulatory matters; makes recommendations that contribute to the development of improved standards and controls, and best practice for the profession and the organization; reviews and drafts applicable by-laws, standards, regulations and policies.Prepares reports on investigational and inspectional work performed; obtains samples and specimens food, liquid and other material; submits for testing and analysis; interprets laboratory results; collects evidence of violations of by-laws and regulations; appears as a witness in court prosecutions and Environmental Appeal Board hearings as required.Provides consultation, education and technical support to a variety of clients including the general public, private industry, licensed professionals, government agencies and municipalities; interprets and provides advice and guidance on applicable environmental health regulations, legislation, policies and procedures and general environmental health matters.Reviews and assesses plans or proposals for the operation or construction of a variety of facilities for conformance to appropriate regulations; makes recommendations relative to building permit and business license issuance.Facilitates community engagement and community capacity building to optimize planning and implementation of provincial population health strategies. Evaluates key factors of the built environment and makes recommendations to ensure positive affect on population health.Prepares, conducts and/or advocates evidence based environmental health education programs and community education and awareness campaigns to a variety of target audiences or end users to inform and/or effect behavioural changes; evaluates effectiveness of educational programs. Develops and/or sources related materials as required.Participates in and/or represents FH Health Protection program on various community based and in-house committees.Contributes to the practicum experience of students by providing supervision, clinical education and guidance, and providing feedback on performance.Provides orientation to new employees on equipment, policies and related work procedures as directed.Performs other related duties as required. QualificationsEducation, Training & ExperienceBachelor of Technology in Environmental Health degree, or an equivalent combination of education, training and experience. Certificate in Public Health Inspection (Canada) granted by the Canadian Institute of Public Health Inspectors (CIPHI). Eligible for registration with the BC Branch of the Canadian Institute of Public Health Inspectors. Pesticide Applicator's certificate. Valid BC Class V Driver’s License and possession of a personal vehicle.Skills & AbilitiesAbility to analyze and interpret test and inspection results, and determine compliance or corrective action in the inspection of public facilities.Ability to communicate effectively both verbally and in writing, including speaking in public and preparing reports.Ability to establish effective working relationships with others.Ability to work independently under limited supervision in a geographic area, and to organize and prioritize work.Ability to read and interpret complex technical documents, such as legislative acts and regulations, architectural and engineered plans, and chemical and bacteriological laboratory reports.Ability to enforce acts and regulations and to issue violation tickets in a calm, firm, and consistent manner under stressful conditions.Ability to operate related equipment such as sampling equipment and recorders.Ability to use a wide variety of related computer software applications.Ability to teach in a group environment.Physical ability to carry out the duties of the position.
Medical Health Officer - Medical Director (MHO-MD)
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $115.39 - $154.48 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser Health region is home to 32 First Nations communities and six Métis Chartered communities. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. We are seeking a committed and driven Medical Health Officer-Medical Director (MHO-MD) who wants to lead and implement programs that make a difference in our communities. This is a dynamic and pivotal role that provides the opportunity to apply skills and training in generalist public health practice, as well as undertake strategy and operations work within a regional portfolio, and develop connections from the local to provincial level.  The incoming candidate will work under the direction of the Vice President, Population Health (VP, PH) and report directly to Chief Medical Health Officer (CMHO) for legislated duties, as well as work closely with the Executive Medical Director/MHO, Population and Public Health (EMD, PPH) for regional portfolio MD duties. The next MHO-MD will be a progressive health care leader who promotes cultural safety, encourages new health care initiatives and programs, and is passionate about quality in public health. The Medical Health Officer-Medical Director is accountable for: Working in partnership with Clinical Directors to provide specialized strategic oversight and management of Population and Public Health programs and services, in areas including communicable disease, health protection, immunizations, maternal-child health, population health promotion and others.Geographical medical health officer coverage within the Fraser East, Fraser North, or Fraser South areas, including community health, school health, health protection, and communicable disease, with support from local teams.Leading MHO statutory programs for Fraser Health and the Province, as determined by the VP, PH and CMHO.Legislated responsibilities to the Province, Municipalities, Regional Districts, and School Boards to align professional standards for MHO’s in BC, as identified by the Provincial Health Officer.Building and enhancing effective partnerships with academic institutions, professional associations and other community and clinical settings.Championing new healthcare initiatives and programs in support of Fraser Health’s strategic goals and objectives.The successful candidate will have: Completed Medical Degree and eligible for full license to practice medicine in BC as well as completion of Masters in Health Sciences (or equivalent education).FRCPC Designation in Public Health and Preventive Medicine/Community Medicine is required. Demonstrated experience with health program administration and management, including serving on medical advisory committees, management of program budgets and labour relations, and community advisory committees.Proven ability to exercise sound judgement, action and discretion in performing responsibilities.Current BC Driver’s License and access to transportation for business-related purposes is required.If you have any questions or are interested in learning more about this unique opportunity with Fraser Health, please contact Paul Phillips, Lead, Physician Recruitment, Executive and Senior Leadership Acquisition by emailing [email protected]. Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health Under the direction of the VP PH and CMHO for geographic and legislated MHO duties, and the Executive Medical Director, Population and Public Health (EMD PPH) for regional portfolio MD duties, the MHO-MD is responsible for working in partnership with Clinical Directors to provide strategic oversight and management of PPH programs and services, and for leading MHO statutory programs for Fraser Health (FH) and the Province, as determined by the VP PH and CMHO.  The MHO-MD has legislated responsibilities to the Province, Municipalities, Regional Districts, and to School Boards and complies with the professional standards for MHOs in British Columbia as identified by the Provincial Health Officer (PHO). These responsibilities are reviewed by the VP PH and CMHO. This position involves the provision of geographic coverage in the Fraser East, Fraser North, or Fraser South areas as well as regional responsibilities for specific programs and services. Specific duties for each MHO-MD within FH will be determined by the VP PH and CMHO in accordance with the needs of FH and may be subject to change as required within the following key responsibility areas: Statutory/Legislative Requirements Management Community Medicine/Public Health Preventive Medicine Consultant Population Health Community Health Planning, Evaluation, Research and Program Development Advocacy ResponsibilitiesThe specific duties for each MHO-MD within FH will be determined by the VP PH and CMHO in accordance with the needs of FH. Statutory & Legislative -- Responsible for carrying out the legislated requirements of the Public Health Act, Community Care Facility and Assisted Living Act, Drinking Water Protection Act, School Act, any regulations pursuant to these Acts, and health legislation pursuant to the Local Government Act, and any other legislation enacted that names the MHO-MD, including responsibility for communicable disease prevention and control, and for carrying out statutory functions within the Health Authority. The statutory functions are primarily for a specified geographic area within the Health Authority. Management -- Working in partnership with PPH Clinical Directors, the MHO-MD provides strong clinical leadership with joint decision making accountability for the delivery of PPH regional programs and services. Areas of co-decision include: setting priorities and strategic planning for the regional programs/services of co-leadership; high-level operations that relate to significant changes or affect strategic outcomes; budget recommendations; identifying and addressing capacity gaps; internal and external communications. The designated regional or geographic MHO-MD is the lead for coordinating issues/communications management within PPH where PPH is the lead program. Community Medicine/Public Health Preventive Medicine Consultant -- Provides evidence-based opinions to and works collaboratively with FH staff, physicians, municipal councils, school boards, other government ministries and the community on a wide variety of public health issues including communicable diseases, environmental health issues, non-communicable disease prevention/health promotion, injury prevention, health equity, and emergency preparedness and response. May develop focused special knowledge and provide leadership in this focused area of community medicine/public health preventive medicine practice. On behalf of PPH, leads engagement with physicians within and outside of the Health Authority. Population Health -- Responsible for monitoring and assessing the health status of the community, supporting the VP PH and CMHO in making recommendations for strategies to address health issues to the Board and for providing leadership on implementing immediate actions when necessary to protect the health of the public. Responsible for monitoring the data and statistics on a broad range of health and health related issues, analyzing trends and problems, interpreting these concerns and for preparing reports, briefs, and profiles on the significant health and health-related issues affecting the community, and regionally, as per portfolio responsibilities. Community Health Planning, Evaluation, Research and Program Development -- May assist in the evaluation of the effectiveness of health programs and the planning and evaluation of programs designed to address emerging health issues. May be involved in developing reports at a regional level whereby FH and the public are provided with an account of the performance of the health care system in the region in comparison with standards/guidelines or other regions. May be involved in research projects on the effectiveness or efficiency of public health interventions. Advocacy -- Responsible for advocating for actions that will improve the health of populations. Communicates directly with the public through the media and other means and with elected officials on health issues affecting the community. Supports the VP PH and CMHO in advising the Executive and Board about health concerns and contributes to health planning for the region. The MHO-MD participates in the FH MHO call group, as per the terms and conditions specified in the MOCAP contract, pursuant to the Doctors of BC agreement. QualificationsEducation and ExperienceA Medical Degree and eligibility for a full license to practice medicine in British Columbia plus a Masters in Health Sciences (or equivalent qualifications to MHSc). A FRCP(C) in Public Health and Preventive Medicine / Community Medicine is required. Additionally, experience with health program administration and management including serving on medical advisory committees, program management responsibility (including budgets and labour relations) and community advisory committees would be beneficial. Proven ability to exercise independent judgment, action and discretion in the carrying out of responsibilities. Current BC Driver's License and access to personal vehicle for business-related purposes. CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated leadership skills. Demonstrated ability to create and support innovation. Demonstrated communication skills - written, oral and public presentation skills Demonstrated ability to maintain effective working relationships with members of Senior Executive Team, Board, agenices and professionals. Demonstrated ability to problem-solve. demonstrated ability to establish courses of action for self and others that are results oriented. Demonstrated commitment to the value of continuous learning. Physical ability to perform duties of position.
Lead, Clinical Engagement, Meditech Expanse Project (Site Champion)
Fraser Health Authority, Abbotsford, BC
Salary rangeThe salary range for this position is CAD $45.46 - $65.35 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Advance is a multi-year technology-enabled program which seeks to improve the way we deliver care and the way patients experience care for better outcomes. The program focuses on re-imagining clinical workflows, enabled by the new Meditech Expanse Platform.Effective October 26th, 2021 all staff for all positions across Health Care require full COVID 19 vaccination. All positions, require that you are fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.If you are looking to work within a program with highly skilled colleagues while making a difference in health care and patient outcomes, then this is your opportunity. This challenging and rewarding experience will demand your best and allow you to grow and contribute in a meaningful way to the success of the program and the community at large.The plan includes key functionality like electronic physician, nursing, and allied health documentation, results view, and Computerized Provider Order Entry (CPOE) among other important patient safety tools. We are mobilizing a team to help support the project and are seeking Clinical Consultants as members of various clinical design teams including Order Management, Medical Staff Documentation, Nursing and Allied Health Documentation, Surgical, and Ambulatory.In partnership with the Chief Clinical Information Officer (CCIO) and Chief Medical Information Officer (CMIO), champions and leads within the Advance Program, an exciting clinical transformation that re-imagines the way we deliver care today and into the future, enabled by the implementation of Meditech Expanse.Build your career experience as you:Provide consultation leadership and guidance to management leadership and clinicians in clinical system planning, development, implementation and evaluation of the M* Expanse program.Champion and provide clinical leadership for the development, advancement and optimization of the M* Expanse system across FHA.Develop strong collaborative relationships with local site leadership and M*Expanse project leadership.Ensure project objectives are accomplished through effective clinical planning, design, build, implementation, and sustainment initiatives.Participate as a Clinician Champion in various committees representing the needs and requirements of the nursing and allied health community.Champion change and project management methodologies by developing and providing education.Liaise and maintain effective relationships with various internal/external partners including multidisciplinary teams, Programs and Networks.Provide support and expertise to the project delivery team and committee on development of integrated project charters, schedules and work plans to ensure successful implementation.Here is what we would like you to have:Master’s degree in a health related field.Plus seven (7) years recent, related experience in complex management roles in a clinical related area.Five (5) years recent experience in healthcare project planning/development with a focus on clinical information system implementation.Valid BC Driver’s License and access to personal vehicle for business related purposes.An equivalent combination of education, training and experience.We currently have two temporary full time positions available, and based at our Abbotsford Regional Hospital, Abbotsford, B.C.Here are more reasons for you to apply:A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.Phenomenal opportunities for support and management roles are available as you advance within the organization.Competitive salary package, including comprehensive health benefits coverage.A chance to create a difference every day in the world of health care.Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.We value diversity in the work force and seek to maintain an environment of respect, caring and trust.Find out what it’s like to work here. Like us onFacebook(@fraserhealthcareers), follow us onTwitter& Instagram(@FHCareer), or connect with us onLinkedIn(fraserhealthcareers) for first-hand employee insights! Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Lead provides strategic and clinical leadership to clinical planning consistent with the vision and goals of the MEDITECH Expanse (M* Expanse) Program which supports Fraser Health's overall care needs. In partnership with the Chief Clinical Information Officer (CCIO), champions and leads the clinical transformation and implementation of the M* Expanse system. The Lead has a fundamental clinical lead role in the success of this complex, organization-wide clinical transformation initiative. Develops, leads and facilitates relationships with all levels of management and clinical leadership including clinical operations, information technology, project management, procurement and Lower Mainland Consolidated Services (LMCS). The role provides guidance to meaningful engagement of nursing and allied health professionals and helps ensure their adoption of the clinical system transformation. In collaboration with the CCIO, Professional Practice and clinical operations leadership, drives best practice and best clinical outcomes for the programs/services by working with stakeholders across FHA to lead design that is based on best evidence and professional standards, meets FHA organizational requirements and evaluates and monitors success to ensure effective project implementation. Coordinates and works closely with clinical leadership teams, physicians, community representatives, programs and networks, internal/external stakeholders and public and private partners including consultants/consultant teams. Responsibilities Provides consultation leadership and guidance to management leadership and clinicians in clinical system planning, development, implementation and evaluation of the M* Expanse program. Champions and provides clinical leadership for the development, advancement and optimization of the M* Expanse system across FHA. Develops a strong collaborative relationship with the CCIO, and together provide clinical leadership in utilizing information technology to support the M* Expanse implementation. Ensures project objectives are accomplished through effective clinical project planning, design, build, implementation, and sustainment initiatives. Ensures the assigned sites/programs/networks at FH are integrated with clinical planning and implementation processes. Participates as a Clinician Champion in various committees (including the Clinical Advisory Group) representing the needs and requirements of the nursing and allied health community. Leads the process for developing, confirming and delivering the clinical specifications with input from nursing and allied health staff incorporated in the project design; ensures integration of clinical planning and decision making with the project. Champions change and project management methodologies; develops education plan and provides education about the project to individuals, groups, organizations and communities as it pertains to successfully completing project deliverables. Liaises and maintains effective relationships with various internal/external stakeholders including multidisciplinary teams, Programs and Networks. Provides support and expertise to the project delivery team and project delivery committee on the development of integrated project charters, schedules and work plans to ensure successful implementation. Develops status reports, scope changes or decision requests as required. Facilitates consensus with key stakeholders such as physicians, nurses, allied health staff, ancillary staff, FH leadership, and project leaders on the design standards and workflow changes. Collaborates with CCIO, Chief Medical Information Officer, Physician Champion and Project Management Office and Core Team leaders/members to achieve project deliverables. Monitors the project budget and ensures timelines and budgets are adhered to. Develops clear communication channels including; decision matrices and risk escalation processes. Manages project resources with regular status reporting to the CCIO & Project Management Office and other stakeholders as appropriate. Utilizes standard project management tools, methodologies, templates and risk mitigation plans for tracking and reporting progress. QualificationsEducation and ExperienceMaster's degree in a health related discipline, plus seven (7) years recent, related experience in progressively more complex management roles in a clinical related area, including five (5) years recent experience in health care project planning/development with a focus on clinical information system implementation; or an equivalent combination of education, training and experience. Valid BC Driver's License and access to personal vehicle for business related purposes. CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities: Demonstrated understanding of clinical workflows across the care continuum. Demonstrated working knowledge of clinical information systems and other ancillary solutions. Demonstrated experience with clinical informatics or digital technology in healthcare is an asset Demonstrated experience in leading and implementing clinical initiatives within a complex acute health care environment, including experience in change management initiatives. Demonstrated ability to define, lead, plan, direct, manage, implement and evaluate clinical programs and processes in collaboration with a variety of stakeholders. Demonstrated ability to establish project timelines and milestones; ability to facilitate and negotiate a variety of issues and achieve consensus among shareholders. Demonstrated leadership skills with proven ability to bring about change in a proactive manner and in working with an interdisciplinary team as well as with clinical leaders. Proficiency in the use of a personal computer and applicable software applications including Microsoft project, excel, power point, access and word software.
Patient Care Quality Officer (PCQO)
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $38.12 - $54.80 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines).  Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer. We are proud of the innovation, dedication, partnership and tenacity of our physicians, employees and volunteers. More than any building or technology, it's our people who make Fraser Health distinct. This is your opportunity to become a valued member of the dynamic and dedicated Patient Care Quality Office at Fraser Health. Bring your positive energy and dedication to quality in service and care to a role where you are a leader in establishing and maintaining effective relationships with our patients, clients and residents. Respect and trust are key to your success. In this role, you will be reporting to the Managing Consultant, Patient Care Quality Office, and working closely with various Program Executive Directors, Directors, Managers and Medical Directors. Build on your career experience as you:Provide support in the management of feedback activities and collaborate with key stakeholders regarding complaints and concerns, supporting resolution of issues and ensuring these concerns are tracked for accountability and improvement purposes.Ensure a timely, effective and transparent process for complaints management and determination of follow-up actions in response to patients/clients/residents and/or family care quality concerns, and to minimize risk exposure to the organization.Ensure accessible avenues for patient/client/resident feedback, and assist patients, clients, residents and families in understanding their rights while navigating through organizational processes.Provide consultative services throughout Fraser Health on effective complaints management, promoting the use of a consistent process adopted by Fraser Health for use organization-wide.Participate in the integration of quality improvement principles by providing regular reports to senior leadership on patient/client/resident feedback.Utilize excellent judgment, conflict resolution, and verbal and written communication skills while handling diverse and complex issues in an empathetic, culturally safe, sensitive and respectful manner.To join our team, you will need:Bachelor’s Degree in a health care professionThree years’ recent, related, client relations experience including proven knowledge of pertinent laws and legislation, including the Patient Care Quality Review Board Act, Freedom of Information and Protection of Privacy Act, the Evidence Act and the Hospital Act.This position is a Part-Time hybrid position with the option to work both from home and office.  Take the next step and apply, so we can continue the conversation with you. Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.Curious to learn what it’s like to work here? Connect with us! We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | Twitter Detailed OverviewReporting to the Managing Consultant, Patient Care Quality Office, and working closely with the administrative team (Executive Directors, Medical and Health Services Directors, Managers), the Patient Care Quality Officer (PCQO) supports the Fraser Health Authority in its focus on establishing and maintaining effective relationships with our patients/clients/residents. The PCQO provides leadership and expert consultation in the identification, management, resolution and education of patient/client/resident issues and works in collaboration with key stakeholders, internal to the organization to facilitate resolution of patient/family complaints and to minimize risk exposure/liability claims to the organization. The PCQO ensures that avenues for patient/resident/client feedback are accessible, that complaints and concerns are addressed in a timely, appropriate, and respectful manner. The PCQO is also responsible for ensuring a system for tracking, analyzing and reporting client feedback activities and identifying opportunities for improvement for the organization. The PCQO works closely with the Quality Improvement Patient Safety Consultants and Integrated Risk Management staff, referring to them all client feedback issues with potential liability or other risks requiring reporting to Health Care Protection Programs. Responsibilities Provides expert support to Executive Directors, Medical and Health Service Directors, and Managers in the management of client feedback activities. Collaborates with key stakeholders regarding patient/client/resident complaints and concerns, supporting resolution of issues and ensuring that client feedback is tracked for accountability and improvement purposes. Fulfills obligations and responsibilities in the context of relevant legislation, regulations and common law and collaborates with stakeholders, the Freedom of Information and Protection of Privacy Coordinator, and the Secretariat for the Patient Care Quality Review Board. Provides advice to the administrative team regarding the management of client feedback issues, including both verbal and written communication and courses of action when initial steps taken do not resolve issues to a complainant's satisfaction. Ensures timely and effective triaging of complaints and determination of follow up actions in response to patients/clients/residents and/or family complaints and related situations. Provides consultative services throughout FH on effective complaints management, promoting the use of a consistent process adopted by Fraser Health for use organization-wide. Serves as a liaison between family and the organization and the community assisting patients/clients/residents and families to know and understand their rights and navigate through the organization's processes. Ensures the appropriate referral of issues with potential risk or liability to the Integrated Risk Management Consultants, who are responsible to liaise with BC Health Care Risk for appropriate follow up. Coordinates conferences between patients/clients/residents and their representatives and the appropriate administrative staff as appropriate. Assists in the maintenance and development of Fraser Health's client feedback information management system (i.e. data collection tools and databases), ensuring that client feedback is documented, status of resolution processes is monitored, and activities and outcomes are analyzed and reported for accountability and improvement purposes. Ensures a coordinated approach to the preparation of periodic or special reports required by internal and external customers. Participates in the development of policies and procedures dealing with complaints management of client feedback. Consults with the Managing Consultant regarding risk management and quality issues which arise out of management of client feedback and the integration of key learning into improvement planning both at strategic and operational levels. Participates in the development, delivery and evaluation of staff education related to client relations and participates in the orientation of new employees to introduce client relations practices which are based on Fraser Health's Vision, Mission and Values. Participates in the integration of quality improvement principles by providing regular reports on client feedback and client relations issues. Participates in interdisciplinary/interdepartmental and professional meetings as appropriate, communicating needs and concerns and providing input from a client relations perspective. QualificationsEducation and ExperienceBachelor's Degree in a health care profession and three years' recent related client relations experience or an equivalent combination of education, training and experience.CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of pertinent laws and legislation, including the Patient Care Quality Review Act, Freedom of Information and Protection of Privacy Act, the Evidence Act and the Hospital Act. Demonstrated knowledge of client relations and quality improvement processes. Demonstrated ability to exercise judgement and sensitivity working with complex, confidential and sensitive issues. Demonstrated knowledge of health care system issues and functions. Demonstrated analytical, problem solving and conflict resolution skills. Ability to lead, participate and facilitate inter-disciplinary groups in a collaborative environment with multiple interests. Ability to educate and provide consultation to healthcare professionals. Ability to develop, coordinate and deliver educational programs and presentations. Ability to work effectively with others, including working effectively in a multicultural environment, independently, as part of a team and understanding the frameworks of other disciplines. Demonstrated ability to communicate effectively both verbally and in writing, adhering to requirements of legislation and with sensitivity to the need to balance both organizational requirements and a focus on patient/client/resident needs. Demonstrated ability to organize and prioritize workload in a complex environment. Ability to operate related equipment. Physical ability to carry out the duties of the position.
Executive Director, Clinical Informatics and Provider Experience and Chief Clinical Information Officer
Fraser Health Authority, Surrey, BC
Salary rangeThe salary range for this position is CAD $79.35 - $119.03 / hour Come work with us!Fraser Health (FH) is responsible for the delivery of hospital and community-based health services to nearly 2 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. The Fraser region is home to 32 First Nations communities and 6 Métis Chartered communities. Our team of nearly 48,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: better health, best in health care. We are seeking an innovative and data-driven Executive Director, Clinical Informatics and Provider Experience and Chief Clinical Information Officer (CCIO) to transform and actualize the vision for Fraser Health’s digital health strategy. The Executive Director and CCIO will champion the adoption and utilization of technology-enabled solutions that advance the seamless provision of digitally enabled patient care, and provider experience. With a focus on improving quality of care, the Executive Director will work in dyad partnership with the Chief Medical Information Officer (CMIO) to identify and measure patient outcomes and develop new workflows and processes for digitization, while enhancing and improving the delivery of care through the redesign of services and introduction of powerful new capabilities.  Reporting to the Vice President of Digital Patient and Provider Experience, the incoming Executive Director and CCIO will have the inherent ability and acquired knowledge to analyze complex clinical operations and structure processes that facilitate and foster decision-making in alignment with clinical information needs. The successful candidate will be a thought leader in digital strategy, development, and design, and will move informatics solutions forward with purpose, intention, and vision to ensure clinical needs are translated into technological solutions that optimize care quality and patient safety. As a clear, caring, and courageous leader, the Executive Director and CCIO will play an integral role in developing an advanced model for clinical and medical informatics that promotes and ensures practice readiness spanning the continuum of care across the Fraser Health region. The Executive Director, Clinical Informatics and Provider Experience and CCIO is accountable for:Leading and managing long-term strategic plans and objectives within the Clinical Informatics and Provider Experience portfolio, while working across FH to ensure interprofessional models of practice are integrated and supported in the design of digital patient records, digital experiences and the implementation of digital health solutions;Developing long-range strategic plans, goals, and annual objectives and guiding the implementation and sustainment of Meditech Expanse, in collaboration with Advance Program leadership and others;Leading, developing, implementing, and evaluating new initiatives that support practice standardization, such as clinical content systems;Developing and monitoring an annual budget for an area of responsibility, including the monitoring of budget performance, planning and adjusting operations and/or staffing to meet projections and annual targets;Identifying and evaluating clinical/medical practice and patient safety risks and internal controls for new digital health initiatives across FH while identifying and fostering partnership opportunities; Advocating and influencing CIS clinical content processes to ensure specialized FH expertise is included in system design and build;Increasing operational efficiencies through digital transformation, and improving digital literacy and digital maturity across the organization.The successful candidate will have:Master's Degree in Health or Business Administration, Health Information Management or a related field; Ten (10) to fifteen (15) years of recent, related clinical leadership experience in the health care sector, including experience with electronic clinical systems;Graduated from a school of Nursing or Allied Health discipline; Current practicing registration with an applicable regulatory body such as the British Columbia College of Nurses and Midwives;An equivalent combination of education, training and experience.If you have any questions or are interested in learning more about this rewarding leadership opportunity with Fraser Health, please email the Executive and Senior Leadership Acquisition team at [email protected].  Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring & Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.  Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:The Executive Director, Clinical Informatics and Provider Experience and Chief Clinical Information Officer (ED) is a member of the Digital Patient and Provider Experience leadership team and is responsible and accountable for the strategies and leadership of the Clinical Informatics and Provider Experience portfolio in a dyad partnership with the Chief Medical Information Officer. This position delivers the organization's digital health strategy by collaborating with senior leadership by ensuring long range strategic plans, annual objectives and workplans define, deliver and improve services for the organization and its clients. This role is responsible for building clinical and medical informatics capacity across the organization and driving the promotion and adoption of tools to ensure a seamless, digitally enabled patient and provider experience. Ensuring that quality of care is not compromised, this role drives/facilitates a change in the delivery of care across all settings. The Executive Director (ED) works in close collaboration with key partners across Fraser Health Authority (FH), other health authorities and government ministries; provides leadership and expert advice on clinical informatics, practice readiness, and provider experience. The ED plays an integral role in developing an advanced model for clinical and medical informatics to implement and utilize innovative uses and applications for advanced data analytics, liaising, influencing, and consulting with various stakeholders to promote and advance practice readiness in support of improving patient care and the patient experience within the context of supporting the goals and objectives of FH. The ED is responsible for strategies for development & design, implementation, benefits, change management & adoption, and utilization & evaluation of informatics solutions such as electronic medical records, electronic health records, provider order management, electronic documentation, health information exchanges, virtual health and other digital health solutions used in the clinical settings across the care continuum. Ensures that strategies align with organizational objectives, that clinical needs are translated into technology solutions that optimize care quality and patient safety, and that innovation and development of a clinically appropriate information culture is championed. ResponsibilitiesLeads and manages long-term strategic plans, goals, and objectives of the Clinical Informatics and Provider Experience portfolio. Works within and across FH as a strategic leader to ensure interprofessional models of practice are integrated and supported in the design of digital patient records, digital experiences and the implementation of digital health solutions. Advocates for required data elements and nomenclature within CISs regionally, provincially, and nationally. In collaboration with Advance Program leadership and others, develops the long-range strategic plans, goals, and annual objectives and work plans to guide the implementation and sustainment of Meditech Expanse. Manages and advocates for required budget and supports. Leads, develops, manages, implements, and evaluates new initiatives that support practice standardization such as clinical content systems, and establishes business development and partnership opportunities, communicates information, and makes recommendations to the VP. Facilitates the implementation of approved initiatives, including budget management. Builds and maintains organizational awareness of and promotes a strong positive profile of standardization for CISs and practice. Provides leadership to staff through coaching, guiding, and modeling key behaviours/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Assists team members to define shared and individual goals, meet target dates and ensure alignment of team goals to portfolio, FH, and provincial direction. Fosters team spirit, trust, and mutual respect. Maintains an organizational structure for the area that provides the highest level of quality work and service. Evaluates individual and team performance in collaboration with appropriate internal stakeholders. Investigates work and staff issues and where necessary initiates disciplinary action up to and including termination. Participates in the management of labour relations matters as applicable. Develops and monitors an annual budget for area of responsibility to include monitoring budget performance, planning and adjusting operations and/or staffing to meet projections and annual targets, approving expenditures, identifying, and costing new initiatives as well as savings strategies, and preparing summaries for fiscal reporting. Identifies and evaluates clinical/medical practice and patient safety risks and internal controls for new digital health initiatives across FHA and identifies partnership opportunities. Advocates and influences CIS clinical content processes to ensure specialized FHA expertise is included in system design and build. Supports the development of required educational programs, training and communication processes, and mentoring initiatives across FHA related to digital health solutions. Fosters effective relationships with FHA departments, professional associations, academic programs, regulatory bodies, and others to create partnerships and positively influence clinical and medical informatics competencies, practice, teaching and learning opportunities for students and staff. Represents FHA to government and other parties through participation on committees, organizations and in advisory activities, as appropriate. QualificationsGraduation from a school of nursing or allied health discipline. Master's Degree in Health or business administration, health information management or related field. Ten (10) to fifteen (15) years recent, related clinical leadership experience in the health care sector including experience with electronic clinical systems, or an equivalent combination of education, training, and experience. Current practicing registration with an applicable regulatory body such as the British Columbia College of Nurses and Midwives.COMPETENCIES:Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical CapabilitiesBroad knowledge of current healthcare issues, trends, government directives, legislation, public policies, and issues related to technology in health care. Broad knowledge of clinical practice and the roles of multidisciplinary health care team members within a patient and family centred care model. Ability to analyze complex clinical operations and structure processes to facilitate decision-making regarding clinical information needs. Understanding and ability to apply latest research on best-evidenced practices related to use of digital health solutions. Knowledge of patient safety/quality management, performance management and accreditation standards. Ability to lead and move forward complex organizational change related to clinical workflow and process redesign that supports the adoption of technology enabled solutions. Ability to advocate for and champion best-evidenced practice in the use of technology in the clinical environment.
Uniformed Asset Protection Personnel-PT (Customer Service)
Loblaw Companies Ltd - Head Office, Langford, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Real Canadian Superstore, Langford at 835 Langford Pkwy is looking for an Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada’s largest employers and help make our stores a great place for customers to shop! Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection initiatives. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount program, as well as a company matched Pension Plan, Health Benefits and Employee Stock Purchase Program.Roles and Responsibilities:· Provide exceptional customer service & support to all internal and external customers.· Respond to Gatekeeper alarms and receipt check as required.· Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.· Escalate any crisis or emergency situations in a timely manner.· Maintain and submit daily, weekly, and monthly status reports.· All other duties as required.Job Qualifications:· Experience within a retail environment preferred.· Ability to foster partnerships with store teams.· Exceptional customer service skills with a talent for building relationships.· Professional, friendly, and approachable demeanor.· Ability to remain calm in high tension situations.· Ability to walk or stand in the same position for long periods.· Ability to lift up to 50 lbs.· First Aid and CPR certified is an asset.Accommodation is available upon request for applicants and colleagues with disabilities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$17.40 / 17,40$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
Uniformed Asset Protection Personnel (Customer Service) Duncan, BC - Part Time
Loblaw Companies Ltd - Head Office, Duncan, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Real Canadian Superstore in Duncan, British Columbia, located at 291 Cowichan Way is looking for a Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada’s largest employers and help make our stores a great place for customers to shop! Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection initiatives. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount program, as well as a company matched Pension Plan, Health Benefits and Employee Stock Purchase Program.Roles and Responsibilities:· Provide exceptional customer service & support to all internal and external customers.· Respond to Gatekeeper alarms and receipt check as required.· Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.· Escalate any crisis or emergency situations in a timely manner.· Maintain and submit daily, weekly, and monthly status reports.· All other duties as required.Job Qualifications:· Experience within a retail environment preferred.· Ability to foster partnerships with store teams.· Exceptional customer service skills with a talent for building relationships.· Professional, friendly, and approachable demeanor.· Ability to remain calm in high tension situations.· Ability to walk or stand in the same position for long periods.· Ability to lift up to 50 lbs.· First Aid and CPR certified is an asset.Accommodation is available upon request for applicants and colleagues with disabilities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$17.40 / 17,40$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
Uniformed Asset Protection Personnel
Loblaw Companies Ltd - Head Office, Prince George, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Job DescriptionThe Real Canadian Superstore in Prince George, BC located at 2155 Ferry Ave , Prince George, V2N 5E8 is looking for a Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada’s largest employers and help make our stores a great place for customers to shop! Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection initiatives. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount program, as well as a company matched Pension Plan, Health Benefits and Employee Stock Purchase Program.Roles and Responsibilities:Provide exceptional customer service & support to all internal and external customers.Respond to Gatekeeper alarms and receipt check as required.Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.Escalate any crisis or emergency situations in a timely manner.Maintain and submit daily, weekly, and monthly status reports.All other duties as required.Job Qualifications:Experience within a retail environment preferred.Ability to foster partnerships with store teams.Exceptional customer service skills with a talent for building relationships.Professional, friendly, and approachable demeanor.Ability to remain calm in high tension situations.Ability to walk or stand in the same position for long periods.Ability to lift up to 50 lbs.First Aid and CPR certified is an asset.Accommodation is available upon request for applicants and colleagues with disabilities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$17.40 / 17,40$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
Uniformed Asset Protection Personnel-FT (customer service)
Loblaw Companies Ltd - Head Office, Langford, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Real Canadian Superstore, Langford at 835 Langford Pkwy is looking for a Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada’s largest employers and help make our stores a great place for customers to shop! Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection initiatives. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.Support for you at Loblaw goes far beyond a paycheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount program, as well as a company matched Pension Plan, Health Benefits and Employee Stock Purchase Program.Roles and Responsibilities:· Provide exceptional customer service & support to all internal and external customers.· Respond to Gatekeeper alarms and receipt check as required.· Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.· Escalate any crisis or emergency situations in a timely manner.· Maintain and submit daily, weekly, and monthly status reports.· All other duties as required.Job Qualifications:· Experience within a retail environment preferred.· Ability to foster partnerships with store teams.· Exceptional customer service skills with a talent for building relationships.· Professional, friendly, and approachable demeanor.· Ability to remain calm in high tension situations.· Ability to walk or stand in the same position for long periods.· Ability to lift up to 50 lbs.· First Aid and CPR certified is an asset.Accommodation is available upon request for applicants and colleagues with disabilities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$17.40 / 17,40$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
Uniformed Asset Protection Personnel-PT (Customer Service)
Loblaw Companies Ltd - Head Office, Pitt Meadows, BC
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Job DescriptionThe Real Canadian Superstore in Port Coquitlam, BC located at 3000 Lougheed Hwy , V3B 1C5 is looking for a Uniformed Asset Protection Personnel (UAPP). Are you passionate about providing an exceptional shopping experience for customers and delighting them every step of the way? If so, enjoy an exciting role with one of Canada’s largest employers and help make our stores a great place for customers to shop! Uniformed Asset Protection Personnel welcome customers as they enter the store and provide friendly service and respond to Asset Protection initiatives. UAPP will collaborate with the other employees of the store and may need to perform other assigned duties as required.Support for you at Loblaw goes far beyond a pay cheque. We will support your ongoing career development with in-house training programs and tuition assistance. We offer a competitive pay rate, a 10% Colleague Discount program, as well as a company matched Pension Plan, Health Benefits and Employee Stock Purchase Program.Roles and Responsibilities:Provide exceptional customer service & support to all internal and external customers.Respond to Gatekeeper alarms and receipt check as required.Assess safety hazards (i.e., Spills, wet floors etc.) and take proper procedures to ensure customer safety.Escalate any crisis or emergency situations in a timely manner.Maintain and submit daily, weekly, and monthly status reports.All other duties as required.Job Qualifications:Experience within a retail environment preferred.Ability to foster partnerships with store teams.Exceptional customer service skills with a talent for building relationships.Professional, friendly, and approachable demeanor.Ability to remain calm in high tension situations.Ability to walk or stand in the same position for long periods.Ability to lift up to 50 lbs.First Aid and CPR certified is an asset.Accommodation is available upon request for applicants and colleagues with disabilities.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Hiring Range / Échelle salariale à l’embauche :$17.40 / 17,40$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.