Overview of salaries statistics of the profession "Automotive Product Engineer in Canada"

Title: MLOps EngineerLocation: Kitchener-Waterloo, ONType: Full Time PermanentSalary: TBDBenefits: Dental Care, Vision Care, Disability Insurance, Extended Health Care, Life Insurance, Wellness Program, Company Events, Flexible Schedule, Paid Time Off, Casual Dress, About Our client's machine learning platforms leverage automotive assembly and vehicle data to detect the earliest indicators of future product failures. They help automakers optimize quality, safety, and reliability throughout the entire product life cycle, from the assembly line to the finish line. About this jobAs a MLOps Engineer at our client, you will work closely with the Data Science, UI and Backend Engineering departments to create a full machine learning lifecycle and develop tools for client’s LinePulse and AutoPulse products. Their LinePulse SaaS platform enables automakers to identify anomalies in production data for enhanced testing, accelerated root cause analysis, and improved manufacturing output. Our client’s AutoPulse SaaS platform enables predictive maintenance of connected and autonomous vehicles based on production, maintenance and on-road data.  What they are looking for:  Must HaveSolid grasp of software engineering fundamentals   3 - 5 years of programming exp (primarily backend)Proficiency in Python for both ML and automationHands-on experience with Infrastructure as Code tools e.g., terraform/chefSolid experience with cloud platforms - AWS/Azure/GCP is highly desiredHands-on experience with deploying containerized/Docker applications on cloudExperienced in implementing CI/CD pipelines with Jenkins or Azure Pipelines Good understanding of fundamental ML concepts. Hands-on experience in model deployment preferred.Hands-on experience with building scalable, reliable and maintainable cloud native microservicesNice to HaveExperience in productionizing of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning)Hands-on experience with test automationFamiliarity with Agile framework (Scrum/Kanban) JIRA/Azure Boards Hands-on experience with of monitoring, alerting and visualizing key ML metrics 

Title: Controls Specialist/EngineerLocation: Ajax, ONType: Full Time – PermanentSalary: TBD Benefits: Full benefitsDept.: EngineeringAboutOur client is a leading system integrator in industrial robotics and automation and has a track record of developing sophisticated robotic solutions and systems for the aerospace, automotive, and advanced manufacturing industries.  Our client is seeking an experienced controls engineer/specialist to lead the development of electrical and control modules of automatically guided vehicles (AGVs) and to support the development of electrical and control modules of industrial robotic systems. The successful candidate will report to their CTO and will work with a multi-discipline team to develop mobile robotic systems for industrial applications. Responsibilities:Develop electrical and control modules of AGVs and industrial robotic systems, including defining requirements, selecting components, designing control software and electrical circuits, integration, and testing.Develop path planning, path following, and motion control algorithms and software for indoor AGVsDevelop obstacle detection and avoidance algorithms and software for indoor AGVsEstablish safety requirements of AGVs and robotic systems and develop safety logic and safety circuitsLiaison with external partners of collaborative projects for developing electrical and control modules of indoor AGVsSupport the implementation and testing of indoor navigation systems for AGVsContribute to R&D programs and support proposal generation processesTravel may be required for system testing and commissioning Qualifications:Bachelor or master’s degree in Electrical Engineering, Systems Control, Automation, Robotics, Computer Science, Mechatronics, or related fields.Minimum of two (2) years’ working experience in electrical and control system design.Strong knowledge about control theory and path planning algorithms.Experiences in modeling and analyzing vehicle dynamics and kinematics, and designing algorithms and software for path planning and following, obstacle avoidance, and motion control.Experiences in object-oriented C/C++ programming.Experience in PLC programming and designing printed circuit board (PCB) is a plus.Knowledge of CAN bus and electrical standards is a plus.Ability to prioritize, multi-task, take initiatives, and adapt to change.Self-motivated, self-starter and team player in a fast-paced product development environment.

Title: Senior Data EngineerLocation: Kitchener-Waterloo, ONType: Full Time PermanentSalary: TBDBenefits: Dental Care, Vision Care, Disability Insurance, Extended Health Care, Life Insurance,                          Wellness Program, Company Events, Flexible Schedule, Paid Time Off, Casual Dress, About  Our client is a developer of artificial intelligence-based automotive analytics platform intended to help automakers get complex products to market faster and with fewer defects. The company's platform turns raw machine data into informed decisions by quickly diagnosing anomalies to discover critical problems in vehicles as well as offers valuable insights into vehicle performance, health, and maintenance, enabling automobile companies to better understand their vehicle data by reducing the resources needed to detect faults. About this jobAs a Senior Data Engineer, you will work closely with the Data Science, UI and Back-end Engineering departments to create a full machine learning lifecycle and develop tools for two different SaaS product lines. The manufacturing product enables automakers to identify anomalies in production data for enhanced testing, rapid root cause analysis, and significantly improved manufacturing output. The in-field data platform enables predictive maintenance of connected and autonomous vehicles based on production, maintenance and on-road data ResponsibilitiesBuilding, maintaining, configuring, and deploying ETL systemsBuilding CI/CD workflows for deploying production ML modelsHardening ML models/services for production environmentsSetup infrastructure alerts, monitors, and loggingEfficiently scaling ML model servicesBuild scalable efficient Data PipelinesBuild the necessary infrastructure required for optimal Data PipelinesBuild, maintain, optimize, deploying new and existing ETL pipelinesData Pipeline AutomationLead long term Data StrategyMust Have Skills5+ years of experience as a Data EngineerExperience with data modeling, data warehousing, and building ETL pipelinesability to work in a fast-paced agile environmentExperience using Git in a team environmentFlexibility to adjust to changing priorities, requirements, and schedulesExperience with database systems: e.g., PostgresExperience with authentication systems: e.g., OAuth + JWT tokens2+ years Python experienceExperience with cloud services/frameworks such as Azure , AWS, SparkExperience with cloud orchestration: e.g., docker containers and kubernetesETL Experience with time-series and operations dataExposure to tensorflow and scikit-learnExperience developing parallel algorithms or developing high concurrency systemsStrong software engineering skillsStrong SQL skills and experience with relational DBsExperience gathering business requirements, formulating metrics and building highly scalable pipelines.Excellent understanding of SDLC and experience with Agile software developmentExperience with cloud-based data warehousing/data lake/data processing tools (AWS Glue, Redshift…)

Title: Senior Software Engineer Location: Kitchener-Waterloo, ONType: Full Time PermanentSalary: TBDBenefits: Dental Care, Vision Care, Disability Insurance, Extended Health Care, Life Insurance, Wellness Program, Company Events, Flexible Schedule, Paid Time Off, Casual Dress, About Our client is a developer of artificial intelligence-based automotive analytics platform intended to help automakers get complex products to market faster and with fewer defects. The company's platform turns raw machine data into informed decisions by quickly diagnosing anomalies to discover critical problems in vehicles as well as offers valuable insights into vehicle performance, health, and maintenance, enabling automobile companies to better understand their vehicle data by reducing the resources needed to detect faults. Job SummaryWe are looking for a senior software engineer capable of dabbling in both backend and data infrastructure, with a passion for innovation. The ideal candidate will be dedicated to ensuring quality, consistency, maintainability, performance, security and privacy, and all the other things that make software great.  This position requires collaboration with other engineers on the team, as well as data scientists and the product manager, necessitating a comfort-level with ambiguity and a desire to create, iterate and improve. This is an opportunity to come in early, have an owner-level impact and shape the future of the company. Required Skills/ExperienceBachelor's degree (or higher) in Computer Science or Computer Engineering 5+ years of relevant experience A strong understanding of software engineering and computer science fundamentals.Experience with data modeling working with relational databases (preferably with PostgreSQL) and with ORM tools (preferably with SQLAlchemy). Experience designing and implementing REST APIs with OpenAPI Specification/Swagger and OpenAPI code generator. Extensive knowledge of software and system design patterns (preferably with microservice architecture)Ability to plan and scope large projects, research possible solutions and technologies and lead system design activities. Mastery of at least two activities beyond coding, such as: automation, reliability monitoring and alerting, security and privacy practices, production hygiene and support duties. Very good knowledge of at least one popular cloud service provider (Azure, AWS or GCP)Ops skills: Docker, Kubernetes, Web Firewall, Networking, PostgreSQL, Blob Storage, Batch Processing, setting up CI/CD pipelines (preferably with Azure DevOps).

DescriptionFortinet seeks a Manager for the Consulting Security Engineer team supporting Canada. The CSE manager will be responsible for leading a team of consulting system engineers distributed across Canada. The CSE is an elite team of senior engineers responsible for providing technical expert advice to the field engineers and the sales account teams. CSEs engage in large impact deals across a range of industries by advising the field engineers on the design, architecture and solutions that best fit the customer needs. CSEs are expected to shape the positive outcome of customer pre-sales engagements such as presentations, meetings, demonstrations and proof of concept (POC) activities. In the role, the CSE manager will work alongside with product management, sales and engineering leaders to achieve the revenue and organizational goals. CSE managers are expected to be mentors and team players, as such they need to have deep technical skills as well as a good grasp of the business and industry. Job Duties and Responsibilities CSE Managers are responsible for leading, maintaining and further developing the CSE team they manage. Manager's duties include recruiting, evaluating performance and developing the necessary skills engineers need to perform their work with excellence. CSE teams expand across multiple countries, managers need to have the necessary attitude and skills to effectively manage employees remotely, and across cultural and language borders. The manager also needs to have the ability to manage and motive a team of top performers and highly knowledgeable individuals. To that end, the manager must assist employees in their short and long-term development, and in alignment with the regional and corporate goals. The CSE manager should also work alongside with the other engineering and business leaders in the definition and implementation of resources and processes to help the organization achieve its objectives. The CSE manager works closely with the SE managers and SE directors of the territories the team serves. Part of that work consists in serving the escalation requests for sales opportunities in the assigned territories, identifying training needs for sales engineers and partners and implementing the necessary enablement activities, and assisting with the marking regional efforts. The CSE team acts as a liaison between the field engineering teams and other corporate engineering teams such as product management, development, and quality assurance. The manager must build and develop the necessary relationships with those teams. Qualifications ( Education, Experience and Certifications ) • Bachelor's degree in Computer Science, Information Systems, or equivalent. • 7+ years of proven experience in designing, building and supporting advanced security solutions in a customer facing role • 2+ years of demonstrated management, team lead or supervisory-level experience, ideally in an international and distributed environment • The optimal candidate will have a CISSP and/or CISM certification along with vendor specific certifications. Knowledge, Skills and Abilities • Ability to manage projects and resources, problem-solving • Excellent organizational and documentation skills. • Good understanding of information security technologies (firewalls, IDS/IPS, antivirus, VPN, etc) and associated protocols and standards. • Ability to understand the specific customer environments and their security needs, and to articulate the best technical solution for a given scenario. • Excellent written and verbal communication, listening, negotiation and presentation skills. Capable of delivering product and technology presentations to technical and business audiences. • Ability to work effectively, to add value as a team member, and collaborate with a variety of teams such as engineering, sales, product management and customer support. • English required, French a plus. • Domestic and international travel required. Working Conditions, Mental and Physical Demands The CSE manager should be a well-organized individual with a customer focused. Should have the ability to lead a team of very skilled professionals distributed across multiple time zones. Must be able to work well under pressure, possess the necessary analytical and critical thinking skills to prioritize resources and take effective actions. Must be able to travel in a short notice when required. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Description Job Duties : • Conduct technical meetings with customers and resellers to highlight Fortinet Access Technologies and solutions (Access Points, Controllers, Switches, Network Access Control and End Point applications). • Provide pre-sales technical support to Fortinet Pre-Sales Engineers, Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales within the region covered (Canada). • Travel within the assigned territory (Canada) to ensure all Fortinet Pre-Sales Engineers, distributors, partners and customers, get the appropriate level of attention and care, according to the importance of the accounts. • Coordinate and run demo labs or proof-of-concepts required by Fortinet Pre-Sales Engineers, in order to shorten the sales cycle and effectively highlight Fortinet advantages over competitors. • Create/Modify/Translate competitive documentation that can show in a convincing way, why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to customers. • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step. • Provide assistance on Site-Surveys and post-sales support cases, when customer relevance or project importance demands so. • Assist Fortinet Pre-Sales engineers and Fortinet resellers to perform technical design of security access solutions for customers. Recommend the best technical solution for a given scenario, in order to provide high quality products and services to Fortinet customers. • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet's solutions, to Fortinet Pre-Sales engineers, partners, resellers and distributor base. • Create technical documents and/or presentations that can help the partner base to perform better/quicker/more impressive demonstrations, to effectively show Fortinet's Wireless Technologies products strengths. • Create/Modify/translate presentations as needed to effectively deliver Fortinet's message to any type of audience. • Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events. • Work with Corporate and Field Marketing teams, to help understand specific market needs in order to drive the appropriate activities that can impact positively market's perception towards Fortinet. • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line. • Be part of the internal engineering communities (Tech Teams, mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company. • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers. Job Experience / Abilities Required: • Deep technical knowledge on computer networks and Internet security. • Strong understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. • Strong understanding in the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5. • At least 5 years of experience in pre-sales for a network infrastructure, WLAN company. • Wireless domain experience - RF propagation, 802.11 protocol and security required. • Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants. • Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI. • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus. • At least 2 years of experience on engineering presales activities, including: Sales meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids. • Previous experience (at least one year) working with End Users on the assigned territory ( Canada ). • Oral and written communications in French/Spanish is a plus. • Strong analytical skills oriented to details. • Ability to be autodidact and learn new knowledge areas on his/her own. • Proven track as problem solver. • Highly organized. Capable of working and multi-tasking across multiple projects. • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level). • Self-motivated, with ability to work without direct supervision. • Adaptable and flexible, operating in a fast-paced, dynamic environment. • Ability to work and take quick decisions under pressure. • Availability to travel up to 50% of the time. • Availability to travel on short notice. • An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus. • Demonstrated experience working on distributed teams is a plus. • Previous experience working with channels and/or with an assigned quota, a plus. Other Job Requirements : Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and/or Education Authority. Must be a citizen or be legal resident and have a valid working visa for Canada Must currently live in Toronto or Ottawa. Organizational Direct Reports: None. Reports to: Leandro Werder. Director, Sales Engineering - Secure Access Technologies - Canada, LATAM and Caribbean #LI-KJ1Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security features without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 450,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Job Number: 63520 Group: Cosma International Division: DECO AUTOMOTIVE EAST Job Type: Permanent/Regular Location: Etobicoke Work Style: Division Summary Deco Automotive, a Division of Magna International is located in Rexdale and Brampton, Ontario is an automotive parts manufacturing facility that produces structural automotive components for Original Equipment Manufacturers (“OEM”) including BMW, Chrysler, Ford, General Motors, and Toyota/Lexus. Deco Automotives’ capabilities include; Stamping, Hydroforming, CNC Machining, E Coating, Steel and Aluminum Weld Assembly. We are certified in ISO/TS 16949 and ISO 14001. About the Role Ensures that suppliers deliver quality parts, materials and services. Works with purchasing, quality and engineering to assist in the resolution of supplier related issues. Performs supplier audits to ensure compliance with quality standards. Evaluates supplier’s internal functions to assess their overall performance and provides feedback to all departments involved. Develops and maintains the internal supplier rating and reporting system. Your Responsibilities Understand the Magna Global Supply Chain Requirements and assures our Supply Base adheres to it Act as Coach and Mentor and develop the Supply Base to meet Deco requirements Works with Deco and Suppliers Teams Cross Functional Teams on Advanced Product Quality Planning in the development of new and existing products to meet critical customer expectations and deadlines Maintains an open issues matrix for all assigned parts and programs, Coordinates supplier/customer quality events between Supplier/Deco Automotive and ensures professional long-term relationships are met and maintained Coordinates, prepares, and implements with Supplier new/current program fixtures/gauges builds including vetting cost, design, timing and quality to meet Deco standards. As required, actively participates in the PFMEA’s development with Supplier and to ensure it is aligned to mitigate quality risks at Deco (ie. Pass thru characteristics to Deco and its customer etc.) Review and approves Supplier PPAP submissions on new / modified products to assure it meets Deco deadlines and its requirements. Manages Supplier quality issues to assure effective containment, corrective and preventive actions are in place at the Supplier. Verifies above and approves closures of corrective actions. Manages the Supplier Management System Deco (ie SIC and transition into Magna QPF). That includes troubleshooting and training of QPF with all users. Liaises between suppliers and Deco team to ensure proper communication. Participate in training of production, quality team members when necessary related to Supplier Quality Prepares/updates daily review of Supplier Metrics & initiate actions based on findings AS needed, Review Supplier dimensional reports, statistical studies, reports data and facilitate problem solving activities based on dimensional findings Conduct second part audits at Suppliers Assists in disposition of Supplier suspect material & coordinates Supply Chargeback with other departments Maintains a high level of confidentiality while managing Supplier sensitive documents and data that drives process and product changes Assure Supplier compliance to minimum ISO9001 Manage and assure compliance of Deco meeting the IATF/Mafact requirements relevant to Suppliers and associated processes. (Updating IATF/Mafact docs, training and compliance audits etc.) Drive continuous improvement as a requirement into the Supply Base Follows and complies with all Operational Procedures and Policies as outlined in the Employee Handbook, Quality and Environment programs Understands, promotes, and lives by Magna philosophies and Employee Charter Adheres to Deco’s core values: integrity, respect, trust, honesty, fairness and loyalty Perform other duties as required Who we are looking for Post-secondary graduate with a technical diploma or a certificate in Quality Engineering (CQE) Minimum of 5 years automotive experience as a Quality Engineer Minimum 2 years working in a Supplier Quality Engineers role Maintain supplier/sub-contractor contact Able to provide updates to members of the quality team in subject matters related to supplier quality Working knowledge of IATF16949 processes and able to be an internal IATF 16949 auditor Working Knowledge of Advanced Product Quality Planning, Production Part Approval Process submissions, GD&T, Flow Diagrams, FMEA’s, Control Plans, Statistics, & fixture development Demonstrated ability to conduct root cause analysis using various problem solving techniques Demonstrated ability to use basic statistical & measurement tools (height & bore gauges, Vernier, etc) Ability to communicate and maintain a professional working relationship with all suppliers Ability to coordinate and facilitate cross-functional team meetings between Deco and Suppliers Ability to work to meet deadlines and multiple demands Ability to uphold confidentiality Your preferred qualifications Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits At Deco Automotive, company culture is central to the work experience. Employees at Deco enjoy many different company benefits including: A great work experience with a diverse and dedicated workforce A strong focus on safety and health and wellness (fitness membership discounts, subsidized cafeteria, and year-round access to a private park) Four (4) paid personal days Seven (7) paid sick/emergency days Three (3) paid family emergency days Competitive extended health benefits Group RRSP matching program Profit Sharing Plan Team appreciation lunches and events Education Reimbursement Program Continuous Improvement and Development Culture Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Job Number: 63990 Group: Magna Exteriors Division: Co-Ex-Tec Job Type: Permanent/Regular Location: CONCORD Work Style: About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world. About the Role Oversee and coordinate cross-functional teams on multiple Moulding and Automation Solutions programs to ensure appropriate APQP and Quality-related PDP process steps and proactive quality tools are being properly and thoroughly executed on a timely basis. Your Responsibilities Manage program quality by establishing back-end quality assurance on existing programs; completing Supplier and Customer sampling and control plan requirements; directing the dimensional control of on-going programs; ensuring that all products shipped meet all Customer dimensional, material and systems specifications or documented deviations to those specifications, all at minimum cost. Independently design, execute and evaluate quality systems particular to assigned products, such as control plans, etc. Original thought is required on check fixture designs, Customer sampling plans and paperwork, evaluation of suppliers’ PPAP and the meeting of Customer’s changing requirements Participate as an active member of the APQP team; complete all APQP tasks as required. Assist in GD&T determination and identify SPC (Statistical Process Control) requirements. Obtain Customer approvals on all parts and quality systems, and ensure that they meet appropriate Customer requirements and retain documentation of same. Ensure all products (purchased and manufactured) are to the appropriate engineering change level. Ensure, with the cooperation of other Co-Ex-Tec departments and Corporate that the division achieves and maintains the highest possible Customer rating for satisfaction; strive for zero defects in all areas of the business. Who we are looking for Post-Secondary Bachelor’s Degree in an appropriate engineering or technical field ASQ “Certified Quality Engineer” certification preferred. 3 - 5 years’ experience in quality manufacturing or a related field, preferably in the automotive industry. Able to read and interpret automotive engineering drawings and math data including geometric dimensioning and tolerancing. Working knowledge of statistical techniques including some familiarity with experimental design, SPC and charting, measurement systems analysis, etc. Thorough understanding of dimensional measurement techniques. Your preferred qualifications Working knowledge of quality systems and procedures. Well-developed communication, organizational, interpersonal and analytical abilities Sound computer skills, including knowledge of software in current use Good working knowledge of SQC / SPC techniques and relevant computer applications Knowledge of Co-Ex-Tec products and processes, an asset Understanding of lean manufacturing, an asset Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Medical and Dental Benefits after 1 month of employment Profit Sharing (EEPPP) and Company Match Group RRSP Program Company Paid Basic Life Insurance and Accidental Death and Dismemberment (AD&D) Corporate Plans for Roger's Cellphone Data Plans Employee Discounts: Auto and Home Insurance, Retail, Restaurants, etc... Educational Assistance Program Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

Description du posteJOB SUMMARYThis position is primarily accountable for overlooking assigned customer accounts in cooperation with Howmet Contract, Quality, Process and Production Departments as well as customers. Development and transition of new castings into production. It also engages in troubleshooting of production problems to avoid casting scrap and rework losses and to ensure on-time delivery to customers’ specifications..KEY RESULTS AREANO. 1 PROJECT MANAGEMENTCoordinates and manages all projects, in order to troubleshoot problems and ensure continuous improvement.TYPICAL TASKS1.1 Plans and formulates engineering program and organizes project staff according to project requirements.1.2 Assigns project personnel to specific phases or aspects of project such as technical studies, product design, preparation of specifications and technical plans, and product testing.1.3 Coordinates activities concerned with technical developments, scheduling, and resolving engineering design and test problems.1.4 Directs integration of technical activities and products.1.5 Evaluates and approves 2D & 3D part and fixture design, design changes, specifications, and drawing releases.1.6 Controls expenditures within limitations of project budget.1.7 Troubleshoots production problems. Provides technical support to resolve problems and resume processing quality castings in a timely manner.1.8 Reviews control and capability values for improvements.NO. 2 ADMINISTRATIVE TASKSEnsures that administrative functions are completed effectively within Howmet– Laval systems and procedures framework.TYPICAL TASKS2.1 Prepares interim and completion project reports.2.2 Evaluates casting dimensional layouts and prepares appropriate paperwork.2.3 Organizes and authors a variety of reports.2.4 Schedules department product and labor requirements.2.5 Performs other work-related duties, as assigned.2.6 Structures process development studies.NO. 3 CUSTOMER REQUIREMENTSEnsures to satisfy customer requirements and specifications as well as to respect installation capacities. Ensures effective communication with customers regarding technical concerns of the product.TYPICAL TASKS3.1 Reviews product design for compliance with engineering principles, company standards, customer contract requirements, and related specifications.3.2 Reviews customers' engineering drawings, specifications and purchase orders for compatibility with process and equipment capabilities.3.3 Provides technical support to sales function.3.4 Performs tasks to provide correct tooling and fixturing on time to process castings to customers' specifications. Prepares designs. Solves tooling-related problems.3.5 Acts as technical liaison between customers and Howmet - Laval. Interacts with customers regarding dimensional and technical concerns in processing their products.NO. 4 ETHICS AND VALUESRespects the values and code of ethics of the company.TYPICAL TASKS4.1 Avoids conflict of interest situations.4.2 Ensures that management trust is not violated.4.3 Acts in the company bests interests.4.4 Supports client-centered delivery performance results.4.5 Seeks constant internal as well as external “client” feedback.4.6 Takes personal responsibility for quality of products or services rendered.4.7 Displays a positive, willing to work attitude, as someone who can be counted on to be at work, on time, every day.NO. 5 ENVIRONMENT, HEALTH & SAFETY (EHS)Respects the Environment, Health & Safety programs of the company.TYPICAL TASKS5.1 Learns and understands company EHS rules and regulations.5.2 Wears protective equipment as required.5.3 Follows all safety rules.5.4 Reports safety hazards, unsafe acts, and any accidents as per company procedures.REQUIRED SKILLS/ABILITIESTECHNICALDevelops/maintains a high degree of competency in the following areas:Strong mechanical aptitude,Analytical problem solving,Read and interpret engineering drawings, 3D CAD Models,Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations,Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations,Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis,Ability to define problems, collect data, establish facts and draw valid conclusions.COMMUNICATION SKILLSDemonstrates superior communication skills, both written and oral.Ability to write reports, business correspondence and procedure manuals,Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.EDUCATION REQUIREDBachelor’s degree in Engineering or equivalent (preferred but not required)PROFESSIONAL DESIGNATIONProfessional Engineer (preferred but not required)EXPERIENCEExperience in investment or other casting methods is preferred.OTHER DUTIESJob description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time.

The Opportunity: WSP is currently seeking an Engineer-in-Training to join our Transportation Highways and Roads Department, located at Vancouver or Langley office. The successful applicant will work on a wide variety of projects with various engineering disciplines to address technical services which include experience with AutoCAD and Civil 3D for the preparation of drawings, plans, designs and other related material. This position requires the individual to be team focused as well as independent and able to take initiative. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here: Work with design staff in various disciplines and project managers on a variety of projects; Prepare preliminary and detailed drawings, designs and plans; Review of designs, drawings, and calculations; Perform calculations and technical assessments; Prepare reports, technical memos and other project related documentation; Assist with preparing presentation materials and proposals; Some field work may be required; Other duties as assigned. What you'll bring to WSP: Post-secondary education in a Civil Engineering program from an accredited university; Currently or eligible to be registered as an EIT with EGBC; Experience with Microsoft products is an asset; Experience with AutoCAD, Civil 3D, Microstation, InRoads is an asset; Knowledge & Awareness of Transportation Association of Canada (TAC) and Ministry of Transportation Supplement to TAC Standards and specifications is an asset; Excellent technical, analytical writing and presentation skills; Great communication skills, both verbally and written; Desire to take on new challenges; A valid Driver's license is an asset. CompensationExpected Salary (all locations): $53,900 - $91,700WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Microsoft 365 (M365) Intelligent Conversation and Communications Cloud is the platform that powers billions of real-time customer conversations across Microsoft’s first-party (Teams, Skype), second-party (Dynamics), and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.    We are the team behind all the messaging scenarios across multiple products, and develop one of the largest scale, business-critical distributed systems in Microsoft. Our services run in 25+ regions, and we process billions of messages a day, enabling hundreds of millions of active enterprise as well as consumer users. The micro services are highly scalable, highly available, and extremely performant in geo-redundant, multi-tenant systems and honor data sovereignty, privacy, security, and compliance. As a Senior Software Engineer- Backend, you will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.   Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Individual Contributor

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionOverview:As part of our transformation journey, we are looking for a Senior Full Stack Software Engineer to support Manulife's Insurance Technology value streams/product lines. You will be required to be agile focused and have a passion for pragmatic and collaborative solutioning. Work with the business to fulfill product requirements and have a keen eye to reuse and assess segment contributions. You will be key to successful delivery.With a strong background of hands-on Engineering and Architecture, you will support the insurance product lines in their current and future state architectural design, issue resolution and solutions considerations for associated value streams. You will be responsible for collaborating with our product line engineers, and their constituent technologies, in addition domain focused solution architects.Pragmatism is essential to this role with strong communication capabilities and a collaborative approach with both business and technical collaborators alike. Working closely with the divisional architecture team (Product, Domain and Enterprise) and the Value Streams across Insurance Technology, contribute to proof of technology initiatives, fulfill both non-functional and functional requirements and provide support in the definition and delivery of our pivotal initiatives. In addition, have a strong tie to the cross-divisional architecture groups and global domain architects for alignment of technology requirements, capabilities, and adoption.Inspiring and supporting the delivery teams as they drive forward is a must in this technology leadership role.Job Specific Accountabilities:Applies knowledge of cloud platformsAssists with analysis of how business requirements can be technically implemented.Integrates large and sophisticated systems.Applies problem-solving to address challenges and concerns.Helps institute outstanding technology capabilities with diligence, attention to detail and intuitionHelps implement sophisticated organizational and planning skills to developmental projectsBalances contending priorities while adhering to deadlines and aligning resources with value demandsHelps craft online and mobile IT architecture, drawing on knowledge of open source and/or commercially available platformsApplies industry standard processes and design patterns to build scalable and secure solutions that have outstanding technical performanceDevelops system implementation plans/processes and supervise the development, integration, testing and launch stages of ProductAssists in driving the implementation of key processes related to building Product as a digital businessEvaluates third-party suppliers, products and solutions and engage in/leading collaborative discussionsDesigns and establish an accredited third-party supplier network of IT/digital delivery partnersApplies disciplined coding practices to enable agility and delivery of high-quality codeAbility to do impact analysis and propose high level system solutions for new developmentsKnowledge & Skills:Deep understanding of business strategy and contribute to the crafting of software/platform/infrastructure architecture plans to support business outcomesKnowledge or experience with Cloud based architectures, API gateways; demonstrate and communicate a passion for digital products and servicesExperience with large or sophisticated system integration projectsGood track record of dealing with sophisticated customized solutions requiring creative & sophisticated investigations and evaluations of alternative architectural solutionsStrategic business insight and understanding of organization strategy and ability to craft information systems to deliver that strategyExperience leading and collaborating across teams to ensure successful delivery of solutionsCollaborative demeanor, willingness to work with team members; able to mentor, participate in code reviews, share skills and methodsConstantly learns from both success and failureGood organizational and problem-solving abilities that enable you to lead through creative abrasionGood verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomesExperiments with new technologies and understanding how they will impact what comes nextMinimum Experience:10+ years in Senior Engineering roles, working hand-in-hand with Architecture groupsHands-on experience delivering large-scale solutions using REACT, node.js, NextJS, Dot NetExperience in Monitoring / Logging tools such as New Relic, Devo, DynatraceKnowledge in SonarQube, Fortify and SnykDevOps and APIs (Jenkins, Snyk, Pivotal Cloud Foundry, Azure, and SonarQub)Cloud platform (AKS)Experience working on large transformation projects and strategyBachelors of Science in Computer Science or equivalentPreferable previous work experience in Financial Services or digital companyWhat can we offer:Competitive salary and benefits packages. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. A focus on growing your career path with us. Flexible work policies and strong work-life balance. Professional development and leadership opportunities.Our commitment:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Waterloo, 500 King Street NorthSalary range is expected to be between$92,190.00 CAD - $171,210.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

THE TEAM The mission of the Strategy & Operations department, or the Aritzia Consulting Group (ACG), is to enable profitable growth by partnering with the business to ensure that the organization's infrastructure is set up to scale.THE OPPORTUNITY Aritzia is growing, and the Strategy & Operations team is growing with it! This is a unique opportunity to be part of the team that enables our Technology division to supercharge Everyday Luxury with performant, secure, and scalable technology solutions that drive our strategic business goals forward and propel our organizational growth.As the Senior Analyst, Strategy & Operations - Technology, you will be an internal consultant to the Technology division, identifying, recommending, and building the people and process solutions that the business needs to operate at the highest level of operational excellence. You will support with transformational projects across a variety of areas including technology product management, platform engineering, cybersecurity, cloud & infrastructure, and more. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Strategy & Operations, to continued growth and development with Aritzia. THE ROLE As the Senior Analyst, Strategy & Operations - Technology, you will:Support with developing business strategies to evaluate opportunities, propose plans, and ensure the optimal execution of sales driving and profit maximizing opportunitiesSupport with designing operating models to build or optimize the structure of the Technology organizationBuild the standard tools required for Technology teams to operate such as frameworks, reference materials, templates, toolkits, and moreSupport with designing or optimizing Technology programs that enable the business to scaleSeamlessly integrate optimized infrastructure into the day to day of the business THE QUALIFICATIONS The Senior Analyst, Strategy & Operations - Technology has: Proven skills, education, and/or applicable certifications Master's degree in Business Administration or related field an asset Experience in technology strategy and/or digital transformation consulting strongly preferred Experience with IT strategy and/or integration roadmap development is an asset A commitment to learn and apply Aritzia's Values, Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $50,000- $100,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience.We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon [salary/wage] may be adjusted to reflect your individual qualifications.Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia:Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof.ARITZIAAritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual (French-English) Software Trainer you will provide excellent training to our new and existing customers of our software by assisting clients during development, install, and training process of their new dealership software. You will be assisting the customer with onsite new software install training as well as online and on the phone support. The ideal candidate is organized, customer service oriented and is a self-starter, will have a passion for technology, thrive on a changing landscape and will have experience in either the Parts, or Service area of a dealership. This position will provide you with the opportunity to expand your knowledge in a growing and established company. This is a remote work opportunity based out of Quebec and requires travel to customer sites in Canada, US, or the Caribbean. Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of data entry and other key tasks Provide excellent support to our customers in our software Work directly with customers and train all sessions in assigned module(s) Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Respond to both internal and external training requests in a timely manner Ensure the queue is monitored Demonstrate the ability to prioritize tasks without direction from Team Leads Become an install resource without assistance Maintain documentation and update as processes change within the department Knowledge sharing within own module and others within the department Willingness to commit to an ongoing system of education and cross-training Create and maintain a positive work environment Perform other duties and responsibilities as assigned Qualifications: Fluent in English and French (speaking, reading and writing) Experience in the Parts or Service area of a dealership 1-2 years previous experience in the automotive industry, dealership environment or PBS software is an asset Computer proficiency with strong knowledge of Microsoft Office Suite Superior communication skills Excellent customer service skills Excellent problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills, strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (up to 2 weeks per month) is required; in consequence, proof of a valid passport and/or US visa (if applicable) are required High School Diploma What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. PBS est le système de gestion tout inclus pour les concessionnaires ayant la croissance la plus rapide en Amérique du Nord. Et nous ne faisons que commencer! L'Opportunité : PBS change la manière dont les clients et les clientes achètent et entretiennent leur véhicule, un concessionnaire à la fois. En affaires depuis plus de 30 ans, PBS est le troisième plus important fournisseur de DMS (système de gestion pour concessionnaires) dans l'industrie automobile en Amérique du Nord. À chaque mois, nous accueillons des centaines de nouveaux utilisateurs et nouvelles utilisatrices dans notre système, et nous avons besoin de votre aide! Nous sommes uniques dans notre domaine car nous voyons notre clientèle comme partenaire d'affaires, ainsi qu'une source d'innovations et d'amitiés. Notre système permet de gérer tous les départements d'un concessionnaire, dont les ventes, le service, les pièces et la comptabilité. Et c'est là que vous faites partie de l'équation! Bien que nos affichages de postes soient spécifiques, nous sommes ouverts à l'embauche de candidats et candidates ayant des habilités et aptitudes qui aideront notre clientèle. Une fois dans l'équipe PBS, nous continuerons d'offrir des opportunités vous permettant de mettre à profit vos compétences, talents et intérêts. Votre rôle: En tant que Formateur/Formatrice logiciel bilingue (français-anglais), vous offrirez une excellente formation à nos clients existants et nouveaux dans notre logiciel. Vous les aiderez pendant le développement, l'installation, et le processus de formation avec leur nouveau logiciel. Vous épaulerez nos clients sur place avec la formation reliée à l'installation, de même qu'en ligne ou par téléphone. Le candidat idéal ou la candidate idéale sera une personne organisée, ayant comme priorité le service à la clientèle, de même qu'une passion pour la technologie. Le changement vous stimule, et vous aurez une expérience vérifiable en pièces ou en atelier chez les concessionnaires. Ce poste vous donnera la chance développer vos connaissances dans une compagnie établie et en pleine croissance. Cette opportunité d'emploi est offerte en travail à distance à partir du Québec. Vous devrez être en mesure de vous déplacer chez nos clients au Canada, aux États-Unis ou dans les Caraïbes. Vos responsabilités: Apprendre et comprendre le logiciel de PBS Apprendre et comprendre la saisie de données et d'autres tâches clés Fournir un excellent soutien à notre clientèle dans le logiciel Travailler directement avec nos clients et les former dans toutes les sessions de formation associées au(x) module(s) assigné(s) Maintenir d'excellentes relations avec les clients, tout en identifiant leurs besoins et y répondre Remplir des formulaires électroniques de soutien (ticket d'assistance), passer en examen tout signalement et transmettre les demandes aux équipes correspondantes lorsque nécessaire Répondre à toute demande interne ou externe de formation dans un délai raisonnable Surveiller les files d'attente pour le département de formation Capable de prioriser des tâches sans l'intervention des chefs d'équipe Devenir une personne-ressource pleinement autonome pour les installations logicielles Gérer la documentation et la mettre à jour lors de changements de procédures au sein du département Partager les connaissances acquises dans le module d'expertise du logiciel, ainsi qu'avec les membres du département S'engager perpétuellement à mettre à jour ses connaissances et à la formation polyvalente Créer et maintenir un climat de travail positif Accomplir toute autre fonction assignée et s'acquitter de toute autre responsabilité confiée Vos qualifications: Parler, lire et écrire couramment l'anglais et le français Expérience en pièces ou service en concession Une à deux années d'expérience dans l'industrie automobile, en concession ou avec le logiciel de PBS serait un atout Compétences informatiques et forte connaissance des logiciels de Microsoft Office Aptitudes supérieures pour la communication et en relation avec la clientèle Facilité à dépanner les clients, résoudre les problèmes et documenter ses activités Gérer efficacement son emploi du temps et son organisation personnelle, maîtriser des tâches multiples et établir adéquatement les priorités Avoir le sens du dépassement Il sera exigé de voyager à travers le Canada et les États-Unis jusqu'à 2 semaines par mois Diplôme d'études secondaires (DES) au minimum Ce que nous offrons: Excellentes perspectives d'avancement dans l'entreprise Un département de formation dédié à vous aider professionnellement et personnellement L'opportunité de voyager Stationnement gratuit Activités spéciales pour notre personnel Salaire annuel de base compétitif (48 000 $ à 55 000 $ CA) Boni de certification au logiciel jusqu'à 4800 $ par année Excellent boni pour référencement de personnel Rabais corporatifs chez GM, Dell, Goodlife et plus encore! Si vous êtes sélectionné(e) pour une entrevue, nous vous contacterons par courriel. S'il vous plaît vérifiez vos courriels indésirables régulièrement. PBS Systems est une entreprise soucieuse de l'équité en matière d'emploi. Nous vous fournirons un logement dans le cadre du processus d'embauche en cas de besoin.

The Senior Cost Specialist / Engineer will be responsible for the fuel cell product cost estimates that form the foundation of the fuel cell stack and module product roadmap. The candidate will work both independently and as part of cross functional project teams to gather and synthesize data, generate cost models and estimates, define cost reduction alternatives, and present recommendations to decision makers, then follow through on the agreed implementation of authorized options. Responsibilities: Supports cost analysis on all Fuel Cell application product developments. Performs research and interacts with suppliers to provide cost data needed to develop and verify cost models. Generates product cost volume curves based on identifiable cost reduction steps (i.e., volume pricing, design optimization and design for manufacture, reduced design process and manufacturing scrap, manufacturing process improvements, component substitution, optimized geographical location for manufacture, overhead reductions, etc.). Performs life cycle cost estimates and economic analyses. Disseminates product cost targets down to component level. Calculates feasibility of product options to reduce cost without impacting product form, fit, function or quality. Assists Marketing and Business Development with proposal and quotation generation. Assists supply chain in should cost analysis of supplied strategic components to provide cost reduction strategies for existing products and supplier and component selection direction based on lowest total cost of ownership of supplied components. Assists Engineering and Advanced Manufacturing in design optimization, design for manufacture considerations, optimized production processes and technology and materials/component cost analysis to ensure lowest cost design and technology options are considered in product development. Supports Cost Accounting in the establishment of standard costs and gross profit calculations, as well as cost forecast simulations. Creates and maintains cost estimate reference data. Establishes and maintains cost estimating procedures, guidelines, and standards. Special projects as required. Requirements: Bachelor's degree in Engineering (preferably Mechanical or Industrial). Minimum of 5 years of industry experience in cost engineering. Commodity cost estimation background in automotive industry is preferred. Ability to read and understand engineering drawing, manufacturing solutions and supplier quotation breakdowns. Knowledge of high-volume manufacturing processes (e.g., injection molding, die casting, stamping, etc.) Knowledge of Surface-Mount Technology (SMT), CNC machining, Harness assembly is a benefit. Experience in High-Voltage DCDC, Air Compressor, Fuel Cell Valves, PCBA is a benefit. Certification from the Association for the Advancement of Cost Engineering or the Society of Cost Estimating and Analysis is preferred a benefit. Strong MS Office skills. Highly effective communication skills and ability to work with and influence cross functional teams without direct authority. Able to think creatively and identify innovative solutions to difficult issues. The typical hiring range for this position is CAD$93,000 - CAD$ 117,000 per annum. In determining total compensation, Ballard considers many factors, including the successful Candidate's job-related knowledge, skills, experience, position location, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual short-term and long-term bonus program, subject to program eligibility requirements. As a Ballard employee, we want you to feel valued and appreciated for your efforts. That's why we offer a competitive benefits package in addition to a performance-driven compensation philosophy. From bonuses to benefits, our people work hard and we believe they should be rewarded for it. • Extended health and dental benefits, and employee assistance program • Paid time off • Retirement plan matching • Onsite fitness facility & yoga classes • Extensive learning opportunities, catalog of development course offerings • People networks and mentorship programs (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Our Values Listen & Deliver | Quality. Always. | Inspire Excellence | Row Together | Own It Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.

With over 270 million monthly active users, Microsoft Teams is the fastest growing business application in Microsoft’s history. It is a collaborative communication product that brings together the complete power of Office 365 to empower teams to achieve more. As the foundation for teamwork and intelligent communications, Teams is a highly extensible hub and conversational canvas for first and third-party integrations.    The Teams Marketplaces and Monetization organization significantly contributes to Microsoft's success by implementing features and scenarios that empower customers and users to use the apps and devices in Teams. Our team’s mission is to drive Teams adoption by streamlining adoption of Teams apps and devices. We collaborate closely with multiple partner teams to ensure that Teams offers the most effective and comprehensive solutions for apps and devices management, marketplaces and monetization. While Teams is the primary focus, the canvas extends to all Microsoft 365 products and services. Our culture is inclusive, agile and result oriented; our team members come from diverse backgrounds and are grounded in our customer needs.    We are currently seeking an initiative-taking Software Engineer II- Fullstack with a track-record in design and implementation to join our world class team of software engineers. By becoming a part of our team, you will engage in solving diverse core engineering and strategic challenges, constructing solutions utilizing various backend and front-end technologies, to build a product focused on streamlining the adoption of Teams apps and devices. Our work culture emphasizes quality, innovation, and cross-group collaboration, providing you with opportunities to develop a broad range of skills and experiences, all while making a direct impact on millions of users. The role will involve designing highly scalable services and experiences using technologies like Angular, React, Typescript, .NET Core, ASP.NET Core, Azure Cloud.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Individual Contributor

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe OpportunityJoin the leadership team of Manulife Bank as we make Canadians lives better by saving them money and time with their banking. As the leader of our product engineering team, the AVP, Technology, Manulife Bank, ensures we develop, drive and support technology strategies that enable Manulife Bank to achieve their strategic objectives. Reporting to the CIO, Canada Segment, this position will work in close collaboration with the Canadian Division Technology (CDT) team and the Leadership of Manulife Bank and will act as a key senior technology partner and thought leader to develop and implement the right technology solutions to drive the business. The successful candidate will establish an appropriate organization in support of agile development/delivery for all Manulife Bank initiatives ensuring compliance with required OFSI regulations and will provide ongoing “thought leadership” with technology solutions to enhance the customer experience. The position is a dynamic leadership role and is accountable for the management of key technologies that includes the following as scope: Full Product Development Lifecycle Continuous improvement initiatives New Business Modernization Projects Bank core systems and surrounding capabilities Lead architecture, API and data strategy Key Accountabilities Strategic Technology Development Lead the development, testing, implementation and delivery of large scale technology solutions that deliver value to customers and execute against the technology strategy to drive the Manulife Bank business goals - both strategic and operational with a key accountability to be able to balance a relentless commitment to strategic thinking with a relentless commitment to implementing to drive the technology strategy related to the Bank Strategy. Focus is on Business Leading Technology (e.g., cloud), as the theme to continuous development of strategic technology thinking. Alignment of Manulife Bank technology strategies with the fast-paced changes in our competitive industry segments. Timely and efficient deployment of business applications, adhering to Global Strategy standards and Business Unit specific technology Key Performance & Key Risk Indicators as well as Outcomes and Key Results (OKRs) Manage the delivery of self-serve technology solutions to ensure they are safe, sound and secure mitigating technical debt and lowering organizational risk Accountable for delivering all IT aspects of Bank Projects. Works with direct reports and partners to address emerging issues and delivery projects on time, on budget, and within scope. Act as a technology thought leader to the business to increase their understanding of emerging and available technologies to drive the business strategies efficiently and with a customer centric lens. As a catalyst for change, maintain relationships throughout Manulife to identify technical practices that can be adapted to the advantage of Manulife Bank Technology. Effective stakeholder management, including collaborating with internal and external Manulife Bank partners to drive and deliver enterprise grade solutions quickly and efficiently. Operations and Compliance Oversee all aspects of technology for the Manulife Bank. Responsible for the delivery of a stable processing platform, which meets the required service levels of the business. This includes modernization of platforms as required. Ensure various components and applications of the platform are compliant within the regulatory framework for each of the applicable business functions. Partner closely with key risk stakeholders within the bank to ensure solutions meet industry risk practices (OSFI B-10 and Operational guidelines). Adhere to Global Standards, Complaince and Information Risk Management technology requirements Establish operating and investment budgets that are consistent with short and long-term Manulife Bank financial goals. Deliver on Technology specific financial and Strategic Cost Management (SCM) targets People Leadership Drive an impactful culture that focuses on profitable growth while caring about the customer and each other. Inspire, coach, guide and actively engage employees, resulting in top quartile engagement scores. Manage performance, provide formal and informal feedback and coaching. Establish accountabilities and performance standards. Build talent capability and engage employees through focused career discussions and professional development opportunities. Demonstrate inclusive behaviors and provide opportunities to collaborate across teams. Foster an environment where employees share insights and generate ideas, to become more innovative and create new value for the customer in everything they do. What we are looking for Minimum of 7-10 years of progressive leadership experience in technology strategy execution for large scale organizations; experience in the Banking industry preferred Previous experience leading high performing Product, UX, UI teams within Digital Banking with prior success building roadmaps to optimize digital customer experience. Demonstrated success in leading transformational changes within an engineering culture; an ability to navigate a complex, highly regulated, marketing focused, growth business. Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners. Ability to go into the weeds and whiteboard, plus an executive presence for high-level leadership conversations and presentations. Demonstrated success at senior cross-functional project delivery involving multiple technical teams, stakeholders, and business functions, including Risk. Strong Portfolio Management Skills, including the ability to manage multiple complex projects at the same time and under tight deadlines, operating in a cross-functional environment. Experience and understanding of OFSI and Bank Act. Experience in a federal regulatory environment an asset, and appreciation for evolving dynamics and trends related to a regulatory environment. Exposure and experience in such areas as agile, digital, emerging technologies, Bank Fintech, and Legacy (e.g., mainframe systems). Solid experience partnering with fintech and the nuances of these partnerships. Exceptional communicator with a talent for engaging both technical and non-technical stakeholders. Strong vendor management experience and skills with demonstrated success establishing long-term cost-effective partnerships. Experience in incident management is advantageous. Bachelor’s degree in computer science, computer engineering, management of information systems or related field; bilingualism is beneficial. What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Automotive Sales Software Trainer (DTO Trainer - Sales) you will provide support and training to new and existing customers on our Dealer Management Software (DMS). Leading up to the implementation of our software, you will be responsible for assisting customers with virtual training, online and on the phone. DTO Trainers also assist customers onsite in person, when required, with new software install training. This position is based out of our Calgary office and requires frequent travel to our customer sites throughout North America. This is not a remote work opportunity . Job Responsibilities: Learn and develop an understanding of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks The ability to complete the payroll module - if applicable Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned silo and if possible other silos Maintain a positive relationship with customers, identifying customer needs and ensure they are being met or exceeded Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own silo and others within DTO Maintain documentation and update as processes change within department Willingness to commitment to an ongoing system of education and cross-training Ensure DTO queue is monitored Customer focus / excellent customer service skills Willingness to go the "Extra Mile" Perform other duties and responsibilities as assigned Qualifications: Experience in the sales area of a dealership preferred 1-2 years' previous experience in the automotive industry, dealership environment or PBS is preferred High School Diploma Computer proficient with knowledge of Microsoft Office Suite Strong problem solving & trouble shooting skills Effective time management & organizational skills Strong multi-tasking & prioritization Strong documentation abilities Excellent communication skills Fluent in English (speaking, reading, writing) Ability to travel within Canada and the USA up to 2 weeks per month; in consequence proof of valid passport and/or US visa (if applicable) and valid full class driver's license is required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!" The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: As a Bilingual Software Training & Transitions (ST&T) Trainer - Fixed Ops you will provide training to existing customers on our Dealer Management Software, in both English and French. You will be responsible for assisting customers' training both on the phone and virtually leading up to the new software completion. Bilingual ST&T Trainers also assist the customer onsite/in person, when required, with new software install training. This is not a remote work opportunity. Job Responsibilities: Learn and develop an understanding of all areas of the PBS software Learn and develop an understanding of the process for training customers on the PBS software Learn and develop an understanding of data entry and other key tasks Become an install resource without assistance Demonstrate the ability to prioritize tasks without direction from Team Leads Taking the initiative to learn new products to increase their knowledge Provide excellent support to our customers in our software Be able to talk about and be able to navigate our DMS Software to be able to better assist our customers Work directly with customers and train all sessions in assigned module or modules Maintain a positive relationship with customers, identifying customer needs and ensure they are being met Responds to both internal and external training requests in a timely manner Write up tickets and investigate issues that arise and escalate issues to the corresponding teams Create and maintain a positive work environment Knowledge sharing within own module and others within ST&T Maintain documentation and update as processes change within department Willingness to commit to an ongoing system of education and cross-training Ensure ST&T queue is monitored Customer focus / excellent customer service skills Perform other duties and responsibilities as assigned Qualifications: Fluent in French and English (speaking, reading, writing) 1-2 years' previous experience in the automotive industry/dealership environment preferred, PBS experience considered a strong asset Experience in the parts and/or service area of a dealership preferred High School Diploma Strong knowledge of Microsoft Office Suite Excellent communication skills Strong problem solving & trouble shooting skills Strong documentation abilities Effective time management & organizational skills Strong multi-tasking & prioritization Willingness to go the "Extra Mile" Travel within Canada and the USA (1 week per month) is required; in consequence, proof of valid passport and/or US visa (if applicable) are required What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development The opportunity to travel Free parking Staff events Competitive annual base salary Bonus for product certification up to $4,800 per year Great referral bonus Staff discounts with GM, Dell, Goodlife and more. Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required. #INPBS