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Overview of salaries statistics of the profession "Inbound Sales Consultant in Canada"

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Advertising Sales Consultant

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Area Sales Consultant

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Automotive Sales Consultant

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B2B Sales Consultant

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Bathroom Sales Consultant

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Business Sales Consultant

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Direct Sales Consultant

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Enterprise Sales Consultant

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Field Sales Consultant

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Financial Sales Consultant

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Golf Sales Consultant

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HVAC Residential Sales Consultant

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Industrial Sales Consultant

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Inside Sales Consultant

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Insurance Sales Consultant

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Internal Sales Consultant

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International Sales Consultant

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Investment Sales Consultant

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Life Insurance Products Sales Consultant

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Life Insurance Sales Consultant

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Luxury Sales Consultant

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Media Field Sales Consultant

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Media Sales Consultant

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Mortgage Sales Consultant

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New Homes Sales Consultant

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Outbound Sales Consultant

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Outside Sales Consultant

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Real Estate Sales Consultant

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Recruitment Sales Consultant

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Regional Sales Consultant

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Showroom Sales Consultant

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Ski Sales Consultant

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Technical Sales Consultant

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Telephone Sales Consultant

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Travel Sales Consultant

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Van Sales Consultant

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Wireless Sales Consultant

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Sales Consultant - Tillicum
New Look Eyewear, Victoria, BC
Are you Looking for a Career that is Innovating, passionate, committed, respectful, and strives for excellence that is what we do day to day? We are looking for you!All of our employees hold these values, from head office to every one of our stores.What is the reason for our success? Our commitment to contribute to the well-being of our customers and employees alike so we can all make the most out of life! After all, they all are our inspiration.Main ResponsibilitiesExceed our customer’s expectation by creating a positive experience during their visit at our store;Ensure our customers are greeted and welcomed into our store in a timely, professional, and engaging manner;Initiate consultations by asking open-ended questions to learn about our customers’ preferences and needs;Assist our customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit;Perform basic technical measurement and adjustments of eyewear (training provided);Assist our customers in placing orders and process customer payment transactions;Achieve and exceed monthly sales targets;Assist in opening and closing store procedures;Perform other tasks as needed, including maintaining store cleanliness, entering stock, inventory counts, and other duties assigned.Requirements and work conditionsYou have previous retail sales or customer service experienceYou have a great attitude towards customer serviceYou have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)You demonstrate initiative in learning and understanding new products, services and promotional offeringsYou are committed to driving sales and working as a team to achieve store targetsYou have excellent communication skillsYou are open minded and adaptable to new environmentsYou have a flexible schedule with the ability to work evening, weekends and some holidaysAre you looking for a career with vision?Joining New Look Eyewear gives you the opportunity to be part of an exceptional team and advance your career.
Sales Consultant - Nanaimo
New Look Eyewear, Nanaimo, BC
Are you Looking for a Career that is Innovating, passionate, committed, respectful, and strives for excellence that is what we do day to day? We are looking for you!All of our employees hold these values, from head office to every one of our stores.What is the reason for our success? Our commitment to contribute to the well-being of our customers and employees alike so we can all make the most out of life! After all, they all are our inspiration.Main ResponsibilitiesExceed our customer’s expectation by creating a positive experience during their visit at our store;Ensure our customers are greeted and welcomed into our store in a timely, professional, and engaging manner;Initiate consultations by asking open-ended questions to learn about our customers’ preferences and needs;Assist our customers through the process of finding the perfect pair of glasses through honest and confident feedback based on style, function, and fit;Perform basic technical measurement and adjustments of eyewear (training provided);Assist our customers in placing orders and process customer payment transactions;Achieve and exceed monthly sales targets;Assist in opening and closing store procedures;Perform other tasks as needed, including maintaining store cleanliness, entering stock, inventory counts, and other duties assigned.Requirements and work conditionsYou have previous retail sales or customer service experienceYou have a great attitude towards customer serviceYou have excellent computer skills and working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint)You demonstrate initiative in learning and understanding new products, services and promotional offeringsYou are committed to driving sales and working as a team to achieve store targetsYou have excellent communication skillsYou are open minded and adaptable to new environmentsYou have a flexible schedule with the ability to work evening, weekends and some holidaysAre you looking for a career with vision?Joining New Look Eyewear gives you the opportunity to be part of an exceptional team and advance your career.
Contact Centre Rep II, Borrowing
TD, London, ON
Hours 37.5 Workplace Model Hybrid Pay Details We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.Department Overview Every single day is an adventure! Within TD's Contact Center, you'll find a community of colleagues helping TD's 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD's success, as our customers are at the center of everything we do. You'll support customers and internal/external partners with a variety of financial services through inbound and outbound calls, and digital channels. Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career at TD. You'll help deliver a legendary experience to our business, our customers' lives and our communities.Job Details It starts when you pick up the phone or log in online. With each conversation, you'll be playing one of the most important roles supporting our customers' happiness with the bank. Every day, you will: •Provide customers with the best solutions and offer advanced guidance and expertise on how TD's digital assets can help them to meet their financial needs now and in the future. •Deliver outstanding service and/or sales support with moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time. •Play a key role in addressing concerns and providing subject matter guidance to customers and/or partners; and be accountable for problem solving and/or raising matters to the appropriate people. •Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice. •Gather and analyze data to identify and help solve complex problems; use sound understanding of process/policy risk when recommending exceptions outside general guidelines •Work effectively as a team, use and learn from each other's knowledge and support your co-workers to resolve customer issues. Bring your whole self to work and have fun! This is your chance to define every new day, embrace the adventure and make a meaningful contribution that helps to deliver results and accomplish great things for your career and the customers of TD! Most importantly, you'll be our voice at TD. Every phone call you answer, every message you send is your chance to shine! Job Requirements •High school diploma and one (1) or more years of relevant experience •Advanced skills and expertise in a variety of advice and service related activities to provide customers / partners with advice on transactions, activities and product features •Sound communication skills to communicate unusual and/or complex content in a clear manner •Possess computer & multi-tasking skills •Thrive in a dynamic and time-sensitive environment •Advanced knowledge of our business and understand the functions of our various business areas •Passionate and engaging individual with a desire to consistently and compassionately deliver superior customer experience Company Overview Our ValuesAt TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a PriorityA supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best. Our Total Rewards PackageOur Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care. Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Inclusiveness Our Commitment to Diversity, Equity, and InclusionAt TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!
Telesales Agent
Rogers, Montreal, QC
Telesales Agent At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:April 9th start date WFH Unlock future opportunities by joining our Talent Community!Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized plans, products, and services through its three wireless brands: Rogers, Fido, and chatr. We are proudly paving the way for the future of wireless innovation on the country's largest and most reliable 5G network.Come build a rewarding career at Rogers and be a driving force behind our success story!Who we're looking for We're looking for Inbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, variable pay and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will provide inbound voice callssupport to customers on both service and revenue related inquiries, while keeping sales top of mind When required, you may support voice callsand/or outbound calls Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a flexible schedule, including evenings, weekends, and holidays Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills English is an asset Join our team and receive ongoing training and development to equip you with the necessary skills to provide excellent service and find the best solutions and products for our customers. As part of the recruitment process, candidates will be required to provide consent for and successfully pass a criminal background and credit check.Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 300852 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Montreal, QC, CA Brampton, ON, CA Victoria, BC, CA Vancouver, BC, CA West Vancouver, BC, CA Toronto, ON, CA Winnipeg, MB, CA Calgary, AB, CA North Vancouver, BC, CA Ottawa, ON, CA Kitchener, ON, CA Nanaimo, BC, CA Edmonton, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Telecom, Network, QC, Customer Service, Marketing, Quality, Technology Apply now »
Outbound Telesales Consultant - In Office
Rogers, Calgary, AB
Outbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Outbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Winnipeg or Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: In this role, you will proactively make outbound calls to new and existing customers to uncover needs and offer additional value to cable & wireless services When required, you may support chat and/or inbound calls Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale Meeting performance-based goals and sales targets Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring: Willingness to work a static schedule, including evenings andweekends Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Part Time Shift: Evening and Weekends Length of Contract: Not Applicable (Regular Position) Work Location: Winnipeg (Scurfield) & Calgary (Barlow) Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307592 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Equity, Inside Sales, Telemarketing, Marketing, Customer Service, Finance, Sales Apply now »
Inbound Telesales Consultant - In Office
Rogers, Calgary, AB
Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Winnipeg or Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 22 Scurfield Boulevard, Winnipeg, MB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Winnipeg, MB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Telemarketing, Network, Inside Sales, Customer Service, Marketing, Sales, Technology Apply now »
Part Time Retail Customer Care Associate
Equest, Peterborough, ON
Take the next step in your Customer Operations career by joining Swish's Clean-It™ Centre as a Retail Customer Care Representative! Position Overview: The Clean-It ™ Centre is Swish's retail store. In this role as a Clean-It™ Centre Customer Care Representative, you will take on responsibility for sales and customer service within the Clean-It™ Centre location as well as the inventory management and stocking initiatives required to ensure the availability of products for Swish customers. What does a Clean-It™ Centre Customer Care Representative do? Create a frictionless customer experience both in person and over the phone by listening to customers, providing advice and suggestions, and resolving any concerns. Open and close Clean-It™ Centre. Maintain adequate inventory levels for the Clean-It™ Centre, working closely with the Warehouse Lead and other teams. Support the day-to-day operation of the Clean-It™ Centre including stocking shelves, daily housekeeping and upkeep, merchandising and promotional displays. Accurately process invoices and create orders. Pick and fill orders, assisting in the warehouse if needed. Balance the till and accurately handle cash. Develop an extensive knowledge of Swish products and services in order to assist customers with the best-in-class cleaning solutions. What do you need? High School diploma. 2 years of retail sales experience or equivalent customer-facing experience. A high energy level and a motivation to engage customers and represent the Swish brand. Strong computer skills required and familiarity with Point of Sale or Inventory Management systems is an asset. Ability to uncover customer objections/concerns and determine appropriate solutions. Interpersonal skills required to build rapport with customers and colleagues. Attention to detail. When you join Swish, you can expect: Membership in the Swish family - we treat our employees with integrity and always have, since 1956. Competitive base salary PLUS bonus. Work-Life balance - we work Monday - Friday, from 8:00 am - 5:00 pm Access to hundreds of perks from the Home, Wellness, Travel, Fashion, and other industries. Unlimited training and development with an industry-leading brand.
Inbound Chat Telesales Consultants (Work from Home)
Rogers, Kitchener, ON
Inbound Chat Telesales Consultants (Work from Home) At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: W e're hiring Full-time Inbound Telesales Consultants and you get to WORK FROM HOME! Who we're looking for We're looking for Inbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, variable pay and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will provide inbound chat support to customers on both service and revenue related inquiries, while keeping sales top of mind When required, you may support voice calls and/or outbound calls Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a flexible schedule, including evenings, weekends, and holidays Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Minimum typing speed of 45 words-per-minute Previous chat experience is an asset Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307827 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Kitchener, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Inside Sales, Telemarketing, Network, Marketing, Customer Service, Sales, Technology Apply now »
Outbound Telesales Consultant - In Office
Rogers, Calgary, AB
Outbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:Who we're looking for We're looking for Outbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office.What's in it for you We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will proactively make outbound calls to new customers to uncover needs and offer additional value to cable & wireless services When required, you may support chat and/or inbound calls Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale Meeting performance-based goals and sales targets Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a static schedule, including evenings and weekends Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Part Time Shift: Evening and Weekends Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307825 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Brand Ambassador, Equity, Inside Sales, Customer Service, Marketing, Part Time, Sales, Finance
Inbound Telesales Consultant - In Office
Rogers, Calgary, AB
Inbound Telesales Consultant - In Office At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: Who we're looking for: We're looking for Sales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You thrive on the energy of in-person collaboration as you work closely with your team in our Calgary office. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, performance-based bonus and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do: Welcome our customers in a friendly and personal manner Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Primarily inbound calls, supporting chat and/or outbound calls when required You will receive training on different brands, products, services Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products and services What you bring: Willingness to work a flexible schedule, including evenings, weekends, and holidays Experience in sales and contact centre roles is an asset Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Interpersonal skills while working in a collaborative team based environment Schedule: Full Time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307593 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Brand Ambassador, Call Center, Equity, Inside Sales, Telemarketing, Marketing, Customer Service, Finance, Sales Apply now »
Inbound Chat Telesales Consultants (Work from Home)
Rogers, Ajax, ON
Inbound Chat Telesales Consultants (Work from Home) At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: W e're hiring Full-time Inbound Telesales Consultants and you get to WORK FROM HOME! Who we're looking for We're looking for Inbound Telesales Consultants who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to uncover customer needs while recommending products and services that add value. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service. What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our winning team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including: This position offers a competitive salary, variable pay and performance-based salary review Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA and Stock matching programs 50% off in-market Rogers services & Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall. Paid time off for volunteering Company matching contributions to charities you support Growth & Development: Expand your skill set and participate in mentorship and leadership development programs My Path: self-driven career development program Rogers First: priority in applying to internal roles of interest Wellness: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Discounted fitness membership Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. What you'll do In this role, you will provide inbound chat support to customers on both service and revenue related inquiries, while keeping sales top of mind When required, you may support voice calls and/or outbound calls Connect with our customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions Create a sense of urgency to close the sale and meet first call resolution Meeting performance-based goals and sales targets Navigating our systems and tools to locate the best offers Greet customers in a friendly and personal manner and build rapport Providing the customer with all the required information to make an informed buying decision Educating customers on their existing products and services Addressing any follow up questions, confirm first bill expectations and inspire confidence Receiving ongoing training and certifications for Roger's different brands, products, and services What you bring Willingness to work a flexible schedule, including evenings, weekends, and holidays Strong verbal communication skills and active listening Ability to multi-task in a fast-paced environment while navigating multiple computer systems Proactive and action-oriented, with a drive to meet deadlines and deliver results promptly Brand Ambassador who thrives in a dynamic work environment and seeks continuous learning and career development at Rogers Customer-focused champion and resourcefulness and strong problem-solving skills Minimum typing speed of 45 words-per-minute Previous chat experience is an asset Schedule: [[req_RogersFullPartTime]] Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: 85 Grand Crest Place (031), Kitchener, ON Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 307827 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Ajax, ON, CA Peterborough, ON, CA North York, ON, CA Georgetown, ON, CA Oakville, ON, CA Belleville, ON, CA Markham, ON, CA Toronto, ON, CA Barrie, ON, CA Etobicoke, ON, CA Dundas, ON, CA Mississauga, ON, CA Kitchener, ON, CA Scarborough, ON, CA Cambridge, ON, CA Milton, ON, CA York, ON, CA Pickering, ON, CA East York, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Inside Sales, Telemarketing, Brand Ambassador, Equity, Customer Service, Sales, Marketing, Finance Apply now »
Team Manager, Telesales
Rogers, Calgary, AB
Team Manager, Telesales At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:As an Inbound Team Manager, reporting to the Senior Manager, Inbound Telesales, you will be responsible for leading, developing, and motivating a high performing sales team; while meeting sales expectations of a fast-paced, highly competitive sales department. The ideal candidate will be a natural leader with a passion for motivating and developing team members to achieve their full potential. The Team Manager will be responsible for overseeing in person, day-to-day operations from our Calgary office, while driving team performance, and fostering a collaborative and positive work environment.Responsibilities: Lead and manage a team of sales consultants, providing direction, support, and mentorship to ensure team cohesion and high performance. Coaching and development of sales consultants, to impact their success in selling value-added services, while delivering world class customer service to our customers Setting performance-based targets and recommending required resources, to achieve sales and revenue targets. Resolve sales & customer service issues through effective and efficient decision-making. Manage using techniques that support a fast-paced, team based, competitive sales environment. Liaise with colleagues, other teams, and other departments to support open communication and information sharing. Conduct timely and regular performance reviews for team members, to enhance their job and career development. Provide updates on team performance in monthly activity reports. Minimum Qualifications: Demonstrated ability to coach, develop, and motivate a team Excellent communication and presentation skills Ability to manage multiple priorities Proven time management skills Ability to build relationships, by communicating effectively Ability to translate the impact of operational decisions on customer/employee satisfaction Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) Preferred Qualifications: 3-5 years sales leadership/performance coaching experience in a sales environment Leadership/management experience within a call center environment is an asset Post-secondary degree/diploma or equivalent certification in a business related field is an asset Available to work a flexible schedule based on the needs of the business (typically evenings, weekends Monday-Friday) Schedule: Full time Shift: Variable Length of Contract: No Selection Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB Travel Requirements: None Posting Category/Function: Call Centre Operations & Customer Service / Sales Requisition ID: 304823 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: No SelectionLocation: Calgary, AB, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Call Center Manager, Call Center Supervisor, Inside Sales, Telemarketing, Customer Service, Sales
Financial Services Consultant, Insurance Rollover, Client Services Centre
Sun Life Financial, Montreal, QC
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Schedule:Client Service Centre takes calls from clients between the hours of 8 a.m. to 8 p.m. Employees are scheduled for a consistent shift three out of four weeks.At Sun Life, our clients are at the centre of everything we do. As a licensed Financial Services Consultant; Insurance Rollover your work will directly contribute to our mission of helping clients achieve lifetime financial security and live healthier lives. As a member of our Client Services team, you will support Sun Life clients with their insurance needs by speaking with clients over the phone / video and providing recommendations that meet their needs. What will you do:Receive inbound calls and transferred sales leads (no cold calling) from Sun Life’s Group Benefits members who are leaving their employer benefit plan and want to convert their health and dental, life insurance and/or critical illness benefits to an individual plan.Provide consultation to members by reviewing their options and recommending solutions that are aligned to their needs and help them through a period of transition.Contribute to sales targets by meeting or exceeding objectives.What you need to succeed:Minimum of 2 -3 years of related sales experience in the financial services industry is preferred.Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.Experience selling insurance products over the phone is an asset.Completion or a college or university degree or equivalent related experienceStrong interpersonal and communication skills (verbal and written)Ability to quickly build rapport and relationships with clients over the phone / video conferencingEffective listening skills and the ability to ask probing questions to understand needsSelf motivated and have the ability to work independentlyWhat we have to offer:A focus on the mental, physical, and financial health and wellbeing of our Employees; helping you to bring your best self to work.Competitive base salary with a quarterly bonus based on sales results.Rewards and Recognitions program which celebrates performance excellenceComprehensive flexible benefits program including:Medical, dental, life, critical illness, and disability insuranceLumino Health Virtual CareRobust defined contribution pension planStock Ownership and Savings ProgramsTuition assistanceLicensing fees coveredCareer growth and professional development opportunities.Dynamic team environment and coaching from Managers.Hybrid work environmentMandatory requirement:Valid and active Life Insurance License (LLQP) or Insurance of person license in Quebec (1a)When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected] Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Job Category:Sales - SIPPosting End Date:26/04/2024