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Advertising Sales Consultant

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Automotive Sales Consultant

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B2B Sales Consultant

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Golf Sales Consultant

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HVAC Residential Sales Consultant

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Media Sales Consultant

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Ski Sales Consultant

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Technical Sales Consultant

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Telephone Sales Consultant

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People Experience (HR) Business Partner | Vancouver
Hudson's Bay Company, Vancouver, BC
Day in the Life: The People Experience Business (HR) Partner acts as a consultant to the General Manager on achieving excellence in all Human Resource, Office and Point of Sale (in centralized stores) services within the store while striving to meet or exceed the profit model and productivity standards. All responsibilities of the Human Resource Manager are to be executed so as to optimize the customers' & associate's experience in the store, therefore the successful candidate is expected to be on-site. What You Will Do: ● Provide counseling to Leaders on coaching to deliver results ● Manage recruitment function for assigned client group. This includes, but is not limited to; research, sourcing (cold-calling, Career Fairs, etc.), pre-screening, interviewing, qualifying, referencing and placement management ● Leads new hire orientation sessions and clearly maps out Onboarding process ● Attend and assist in running Talent Planning sessions with General Managers ● Attend and assist in planning and running Monthly Voice of Associates sessions ● Drive Talent Development ● In partnership with the HRD, conducts talent assessments for associate population to identify high potentials and to align top talent with focus businesses ● Supports the Leadership team in driving a service & sales culture that delivers an elevated service experience to our customers ● Serves as coach to the Management team to enhance the effectiveness of their leadership style and increase engagement of their teams ● Acts as a ‘change agent’ for the store to effectively support cultural transitions in support of strategic initiatives. ● Ensures effective rollout and implementation of corporate HR initiatives ● Partners with the Employee Relations Service Center to resolve escalated employee relations issues and conducts follow up where needed What You Will Need: ● Ability to work a flexible schedule, including weekends and evenings based on business needs ● Undergraduate degree and/or college diploma, preferably Human Resources or related field ● Minimum of 3 years’ experience as a Corporate Recruiter and/or HR Generalist ● Excellent communication skills and networking abilities with internal and external contacts ● Experience using a variety of sourcing channels including but not limited to social media ● Project planning/calendar management experience ● Proven track record in managing a large workload and shifting priorities ● A sense of urgency and takes initiative ● Proven ability to influence and collaborate in a matrix organization and across all levels of the organization including senior leadership ● Strong Microsoft Excel, Word and PowerPoint skills ● Previous experience with an Applicant Tracking system, an HRMS What You Can Expect: ● Competitive salary and benefits package ● Associate discount up to 40% including top brands ● Flexible work environment that allows for work-life balance Please note: Salary grade is between $70,000-$75,000. Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Bay complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
People Experience (HR) Business Partner | Montréal
Hudson's Bay Company, Montreal, QC
Day in the Life: The People Experience Business Partner acts as a consultant to the General Manager on achieving excellence in all Human Resource, Office and Point of Sale (in centralized stores) services within the store while striving to meet or exceed the profit model and productivity standards. All responsibilities of the Human Resource Manager are to be executed so as to optimize the customers' & associate's experience in the store, therefore the successful candidate is expected to be on-site. What You Will Do: ● Provide counseling to Leaders on coaching to deliver results ● Manage recruitment function for assigned client group. This includes, but is not limited to; research, sourcing (cold-calling, Career Fairs, etc.), pre-screening, interviewing, qualifying, referencing and placement management ● Leads new hire orientation sessions and clearly maps out Onboarding process ● Attend and assist in running Talent Planning sessions with General Managers ● Attend and assist in planning and running Monthly Voice of Associates sessions ● Drive Talent Development ● In partnership with the HRD, conducts talent assessments for associate population to identify high potentials and to align top talent with focus businesses ● Supports the Leadership team in driving a service & sales culture that delivers an elevated service experience to our customers ● Serves as coach to the Management team to enhance the effectiveness of their leadership style and increase engagement of their teams ● Acts as a ‘change agent’ for the store to effectively support cultural transitions in support of strategic initiatives. ● Ensures effective rollout and implementation of corporate HR initiatives ● Partners with the Employee Relations Service Center to resolve escalated employee relations issues and conducts follow up where needed What You Will Need: ● Ability to work a flexible schedule, including weekends and evenings based on business needs. ● Undergraduate degree and/or college diploma, preferably Human Resources or related field ● Minimum of 3 years’ experience as a Corporate Recruiter and/or HR Generalist ● Excellent communication skills and networking abilities with internal and external contacts ● Experience using a variety of sourcing channels including but not limited to social media ● Project planning/calendar management experience ● Proven track record in managing a large workload and shifting priorities ● A sense of urgency and takes initiative ● Proven ability to influence and collaborate in a matrix organization and across all levels of the organization including senior leadership ● Strong Microsoft Excel, Word and PowerPoint skills ● Previous experience with an Applicant Tracking system, an HRMS What You Can Expect: ● Competitive salary and benefits package ● Associate discount up to 40% including top brands ● Flexible work environment that allows for work-life balance Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Bay complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
International Marketing & Recruitment Specialist - MENA
Douglas College,
Position DetailsPosition Information Position Title International Marketing & Recruitment Specialist - MENA Posting Number 02155SA Location See Work Arrangements Grade or Pay Level See Salary Range Salary Range $2,200 to $3,200 CAD per month. Salary is based on education and experience Position Type Contract Employment Posting Type External Regular/Temporary Contract Employment Type Full-Time Posting Category Contract Employment Start Date 06/03/2024 End Date 06/02/2025 Day of the Week Mondays to Fridays, Other - Possibly some weekends Shift N/A Work Arrangements This temporary full-time (40 hours per week) contract will be available June 3, 2024 - June 1, 2025 with a possibility of renewal.The location of the work will be in Egypt.Work will be Monday to Friday, with the possibility of work on the weekend when needed. A hybrid work arrangement may be considered. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Douglas College is hiring for an International Marketing & Recruitment Specialist - Middle East North Africa ( MENA ).The scope of responsibilities includes providing strategic input by developing and implementing a MENA specific marketing and recruitment plan through analysis of the market, identification of new opportunities, building relationships with education agents and partners, and representing the College at student recruitment events in North Africa and The Middle East.Responsibilities- Markets and promotes Douglas College's programs in North Africa and The Middle East through the development and execution of targeted recruitment/marketing strategies.- Frequent travel in North Africa and The Middle East at times that are required.- Develops, builds and maintains contacts (i.e. international education agents) to increase the quantity and quality of international student enrolments at Douglas.- Trains and communicates with education agents on a regular basis to ensure that the College's international admissions processes, programs, and procedures are understood and followed.- Responds to all inquiries from students and agents in a timely manner.- Develops and delivers client-focused publications and materials for student recruitment including PowerPoint presentations, regular webinars, and social media campaigns.- Provides consultation services to the College regarding North Africa and The Middle East specific needs for recruitment and servicing.- Works with International high schools in North Africa and The Middle East and attends their recruitment fairs.- Seek opportunity for possible institutional partnerships between Douglas College and private or public post-secondary institutions in North Africa and The Middle East. To Be Successful in this Role You Will Need •A minimum of a bachelor's degree in a related field from a recognized post-secondary educational institution plus two years' related work experience in post-secondary admissions, marketing and recruitment as it relates to international education. An equivalent combination of education, training and experience may be considered. •Demonstrated experience developing and managing relationships with external organizations (including pathway administrators, high school counselors, education consultants/agents, study abroad departments at overseas institutions, etc.) and a variety of stakeholders across the College community including faculty, department coordinators/chairs, administration, and staff. •Demonstrated ability to develop and implement effective marketing and recruitment strategies and events for a wide variety of stakeholders including private institutions, high schools, and international education agents. •In-depth understanding of the field of international student marketing and recruitment including key competitors, developments in the field, current tactics, and market research and indicators. •Experience planning, coordinating and organizing large-scale recruitment events. •Current knowledge of Immigration, Refugees, Citizenship, Canada ( IRCC ) regulations as they pertain to international student admission and registration (e.g. study permit and visa processing, issuing Letters of Acceptance for international students) •Excellent interpersonal and cross-cultural communication skills including an excellent working knowledge of the English language (written and verbal). Native Arabic speaker is required. •A solid working knowledge of the B.C. and Canada post-secondary education systems, including admission requirements and programs, graduation requirements, partnerships, and articulated agreements with a clear emphasis on Douglas College. •A working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Access). Familiarity working with Banner, ISP , Microsoft Office on Mac platforms, and with the Microsoft Dynamics CRM system (or similar system) would be an asset. •Experience with, and knowledge of contemporary web-based communication applications. •Demonstrated ability to effectively and tactfully communicate both verbally and in writing with the public, students, partners and College stakeholders. •Demonstrated ability to develop, establish and maintain good working relationships with colleagues and work as part of a team. •Demonstrated ability to work independently, with minimal direct supervision. •Experience providing supervision and feedback to direct or in-direct reports, volunteers, and knowledge of supervisory practices and mentoring •Demonstrated ability to train others, as well as design and deliver training materials for external partners. •Experience presenting to small and large groups in informal and formal settings. •Demonstrated ability to be flexible in adapting speaking and presentation style to people of various backgrounds and cultures (including prospective students, parents, education consultants/agents, governmental organizations, and institutional partners) •Demonstrated ability to critically analyze, reason and problem solve. Ability to handle complex partner or student complaints or concerns in a knowledgeable, tactful and confidential manner. •Well-developed planning, co-coordinating and organizational skills. •Knowledge of career opportunities, training and/or job requirements for a wide range of academic, vocational and technical careers. •Advanced knowledge of international admissions processes including: •The ability to research and assess BC and Canadian educational equivalencies •Evaluation of foreign transcripts and transfer credits •Understanding of entrance scholarships available to international students •Valid travel document for recruitment across North Africa and The Middle East regions. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 03/28/2024 Close Date Open Until Filled Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca].Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying.All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12063
International Marketing & Recruitment Specialist - Latin America (Colombia and neighbouring countries, except Brazil)
Douglas College,
Position DetailsPosition Information Position Title International Marketing & Recruitment Specialist - Latin America (Colombia and neighbouring countries, except Brazil) Posting Number 02158SA Location See Work Arrangements Grade or Pay Level See Salary Range Salary Range $3,000 to $3,500 CAD per month with the possibility of a bonus. Remuneration in Canadian dollars is paid monthly. Salary is based on education and experience Position Type Contract Employment Posting Type External Regular/Temporary Contract Employment Type Full-Time Posting Category Contract Employment Start Date 05/01/2024 End Date 04/30/2025 Day of the Week Mondays to Fridays, Other - Occasional work over the weekends and weeknights to attend functions, events, workshops, fairs, and related activities may be required Shift N/A Work Arrangements This temporary full-time (40 hours per week) one-year contract will be available May 1, 2024 - April 30, 2025 with the possibility of renewal.The location of the work will be in Colombia. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Reporting to the Manager of International Marketing & Recruitment, the International Marketing & Recruitment Specialist collaborates closely with Douglas College's International Marketing & Recruitment Team. The role entails developing and executing a targeted marketing and recruitment strategy for Colombia and its neighbouring countries (excluding Brazil).ResponsibilitiesResponsibilities include conducting market analysis, identifying growth opportunities, cultivating partnerships with educational agents, and representing the College at recruitment events throughout Latin America. This position involves engaging with students and agents from neighbouring countries. When necessary, the marketing representative will provide logistical support for Douglas College's employees who are in Colombia on business trips. To Be Successful in this Role You Will Need Education & Experience - Bachelor's degree in a related discipline, such as Business Administration with a major in marketing, Cross-cultural Studies, or International Education field.- Minimum of 2 years of recent work experience in marketing and business development, preferably in the International Education sector. An equivalent combination of education and experience may be considered.- Excellent interpersonal and cross-cultural communication skills including an excellent working knowledge of the English language (written and verbal). Native Spanish speaker is required. - Experience studying overseas, particularly in Canada, is an asset.- Good knowledge of the Canadian education system and Latin American geography, history, politics, and current and local affairs.- Experience with running social media campaigns, virtual marketing campaigns and initiatives, and webinars.- Experience presenting to small and large groups in informal and formal settings.- Demonstrated experience developing and managing relationships with external organizations (including pathway administrators, high school counselors, education consultants/agents, study abroad departments at overseas institutions, etc.) and a variety of stakeholders across the College community including faculty, department coordinators/chairs, administration, and staff.- Demonstrated ability to develop and implement effective marketing and recruitment strategies and events for a wide variety of stakeholders including private institutions, high schools, and international education agents.- In-depth understanding of the field of international student marketing and recruitment including key competitors, developments in the field, current tactics, and market research and indicators.- Experience planning, coordinating and organizing large-scale recruitment events.- Current knowledge of Immigration, Refugees, Citizenship, Canada ( IRCC ) regulations as they pertain to international student admission and registration (e.g. study permit and visa processing, issuing Letters of Acceptance for international students)- A solid working knowledge of the B.C. and Canada post-secondary education systems, including admission requirements and programs, graduation requirements, partnerships, and articulated agreements with a clear emphasis on Douglas College.- Experience providing supervision and feedback to direct or in-direct reports, volunteers, and knowledge of supervisory practices and mentoring. Skills and Abilities - Demonstrated ability to effectively and tactfully communicate both verbally and in writing with the public, students, partners and College stakeholders in English and Spanish.- Excellent cross-cultural communication skills and ability to communicate effectively with clients.- Demonstrated ability to develop, establish and maintain good working relationships with colleagues and work as part of a team.- Demonstrated ability to work independently, with minimal direct supervision.- Demonstrated ability to train others, as well as design and deliver training materials for external partners.- Strong consultative sales and customer service skills.- Strong interpersonal, organizational, and problem-solving skills. Demonstrated ability to critically analyze, reason and problem solve. Ability to handle complex partner or student complaints or concerns in a knowledgeable, tactful, and confidential manner.- Demonstrated understanding of marketing principles and terminology.- Comfortable in a public speaking setting with strong abilities to prepare and deliver effective presentations. Demonstrated ability to be flexible in adapting speaking and presentation style to people of various backgrounds and cultures (including prospective students, parents, education consultants/agents, governmental organizations, and institutional partners).- Ability to effectively interpret and apply College, government, agency, and departmental policies and procedures.- Self-motivated person who thrives in achieving organizational short and long-term goals and deadlines with minimum supervision.- Knowledge of career opportunities, training and/or job requirements for a wide range of academic, vocational and technical careers.- Advanced knowledge of international admissions processes including: The ability to research and assess BC and Canadian educational equivalencies; evaluation of foreign transcripts and transfer credits; understanding of entrance scholarships available to international students- Strong information literacy and computer skills, including: keyboarding at 45 wpm, word processing (MS Word), spreadsheet (Excel), CRM system, and PowerPoint.- Ability to exercise a high degree of confidentiality.Travel within Colombia and Latin America (except Brazil) is required for this position. A valid travel document for recruitment across Latin America (except Brazil) is required.The candidate must be physically able to handle heavy materials and/or equipment (i.e. promotional materials and display stands for student recruitment events).* The candidate must be legally authorized to work in Colombia, and the remote work must be conducted from Colombia.Technological requirements: This position requires that candidates have access to a stable high-speed internet connection, and a cellphone line connection. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/02/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca].The first review date will be April 10, 2024. This posting will remain open until filled.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Your cover letter must clearly indicate the following: What is your salary expectation for this position?; What motivated you to apply for this position?; Why do you consider yourself a suitable candidate for the role?; and How will you contribute to our marketing activities in Colombia and Latin America?Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume.Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12098
Marketing Consultant, Digital Health Marketing & Sales Enablement
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact, and drive real change with our Winning Team today. Job summary:The Group Benefits Marketing team delivers innovative digital marketing focusing on health and wellness benefits and experiences that help our customers live better, healthier lives, and build strong organizations. Reporting to the Director, Health Marketing & Strategic Partnerships the Marketing Consultant, Digital Health Marketing & Sales Enablement will develop marketing collateral and campaigns for our stakeholders, support marketing operational efficiencies, and execute on digital marketing strategies that effectively engage our members and sponsors. Key responsibilities: assist in the implementation of marketing strategies and programs in collaboration with our internal business partnerswrite, edit, and generate high-quality digital content for internal and external clientsdesign, develop, and deliver digital marketing campaignsdeliver against new and existing marketing campaigns, while ensuring alignment with specific business critical metricscollaborate with stakeholders to measure campaigns and report on program effectiveness ensure marketing materials support and align with business and the overall health marketing brand day-to-day management of the Seismic enablement tool, including overall governance, driving internal adoption, onboarding new users, crafting and updating customizable templates, conducting training sessions (when required), and monitoring and delivering reportingKey attributes for success:execution-focused within a fast-paced environment strong project management skills with the ability to lead and implement initiatives possess an analytical mind that can measure and optimize the performance of marketing campaigns using data and insightsfamiliar with the latest digital marketing trends and technologies, such as AI toolspositive relationship management skills at all levels of the organization self-starter, motivated, and critical thinker Qualifications:university or college study in marketing, communications, media, or related field of study5 years of experience in marketing, with at least 2 years of experience in digital marketingexcellent writing skills with a strong ability to build, draft, and edit written marketing collateral that is impactful and compellingproficient in Microsoft Office suite of programs (PowerPoint, Word, Excel, and Teams)experience with marketing automation and sales enablement tools (e.g., Salesforce Marketing Cloud, Seismic) and analytics software (e.g., Google Analytics)excellent analytical skills with the ability to measure and optimize the performance of marketing campaigns using data and insightsprocess-oriented and meticulous person who takes pride in delivering high-quality worksolutions-focused person who can identify and implement improvements to existing processesFrench is an assetExpert practitioner of agile marketingWhat can we offer you?competitive compensationRetirement Savings Accounts, including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)Manulife Share Ownership Program with employer matchingcustomizable benefits package including health, dental, vision, and 100% of mental health expensesfinancial support for ongoing training, learning, and educationflexible work policies and strong work-life balance#LI-hybAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Marketing Consultant, Health Marketing
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected, and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact, and drive real change with our Winning Team today. Job summary:Our dynamic Group Benefits Marketing team delivers innovative digital marketing solutions that prioritize health and wellness benefits and experiences. Our goal is to empower our customers to live better, healthier lives, and build strong organizations. Reporting to the Director, Health Marketing & Strategic Partnerships, the Marketing Consultant, Health Marketing will develop marketing collateral and campaigns for our stakeholders, support marketing operational efficiencies, and execute on digital marketing strategies that effectively engage our members and sponsors. Key responsibilities: Deliver compelling marketing campaigns: You will be responsible for crafting and implementing impactful marketing campaigns that support the launch of new products and improvements. Your goal will be to engage our target audience and drive awareness and adoption.Craft positioning strategies: You will play a crucial role in developing positioning strategies that differentiate our products and services in the market. By effectively communicating our unique value proposition, you will contribute to brand-building efforts and drive customer loyalty.Provide support to sales and customer-facing teams: You will collaborate closely with sales and customer-facing teams to equip them with the vital tools, training, and materials to effectively market our products and services. Your aim will be to empower them to optimally communicate the value of our offerings to customers.Collaborate with stakeholders: You will work closely with collaborators across the business and other functions to align marketing efforts and achieve shared goals. By encouraging positive relationships and collaboration, you will ensure that marketing initiatives are coordinated and aligned with overall business objectives.Measure campaign effectiveness: You will be responsible for measuring the success of marketing campaigns and reporting on their effectiveness. By analyzing data and insights, you will drive continuous improvement and make data-driven decisions to optimize future marketing efforts.Key attributes for success:Results-oriented and execution-focused within a fast-paced environment Strong project management skills with the ability to lead and execute initiatives Possess an analytical mind that can measure and optimize the performance of marketing campaigns using data and insightsFamiliar with the latest digital marketing trends and technologies, such as AI toolsPositive relationship leadership skills at all levels of the organization Self-starter, motivated, and critical thinker Qualifications:University or college degree in marketing, communications, media, or related field of study5+ years of experience in a Sales and Marketing roleExcellent writing skills with a strong ability to build, draft, and edit written marketing collateral that drives awareness, engagement and actionProficient in Microsoft Office suite of programs (PowerPoint, Word, Excel, and Teams)Experience working with marketing automation and sales enablement tools (e.g., Salesforce Marketing Cloud, Seismic) and analytics software (e.g., Google Analytics)Excellent analytical skills with the ability to measure and optimize the performance of marketing campaigns using data and insightsProcess- and diligent with a strong dedication to qualitySolutions-focused attitudeGroup Benefits, health care or related industry experience highly valued French is an assetExperienced practitioner of agile marketingWhat can we offer you?Competitive compensationRetirement Savings Accounts, including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)Manulife Share Ownership Program with employer matchingCustomizable benefits package including health, dental, vision, and 100% of mental health expensesFinancial support for ongoing training, learning, and educationFlexible work policies and strong work-life balanceChampioning Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-hybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$70,350.00 CAD - $117,250.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Senior Salesforce Success Architect, Industry
Salesforce, Hyderabad, Any, India
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer SuccessJob Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities About Customer Success Group at Salesforce: Salesforce's worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to establish relationships, learn about their businesses, and drive value-based results. Our motto for our customers is "Your Success is our Success" About the Position: The CSG Success Architect role is a domain expert (SME) within our Industry Clouds product portfolio. We are looking for a passionate technical expert to help ensure technical success and achieve value while engaging with our portfolio of selected Salesforce customers. Success Architects (SAs) provide proactive and reactive Architecture, Technology Strategy & Thought Leadership, and Product Technical expertise. SAs deliver customer engagements to help maximize customer success and adoption as well as minimize attrition risk. They partner with key stakeholders & C-Level Executives at our largest, most complex customers and build a network and community of customers delivering technical thought leadership and guidance. This is an IC (Individual contributor) role. In this highly visible role, you will take ownership of critical engagements, manage client expectations, and negotiate solutions to complex scenarios with multiple parties and agendas. You will influence customer perception and acceptance of change and innovation, proactively manage risk areas and escalations, and engage customer, partner, and executive resources effectively. Responsibilities: Establish Trusted Advisor status with Business and Technology partners, drive the creation of application and architectural design documents that leverage Salesforce best practices Review and course-correcting project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Run workshops, develop and present options based on technology and feasibility trade-offs in order to meet a customer's objectives Develop technical solution recommendations using Salesforce technology for complex customer use cases that align with the business value the customer is trying to achieve. Lead formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, GTM, etc.) to showcase customer use cases and reference architectures Provide ad hoc subject matter expertise as warranted via customer needs and business demands including but to limited to practice operations, pre-sales support, field assistance, etc. Establish a mutually beneficial relationship with product owners and stakeholders Collaborate with external teams to ensure the roadmap and technical architecture alignment; Customer & technical advocate and liaison to R&DHelp business owners translate and implement real-world needs into practical, state-of-the-art (Showcase), Salesforce technology-driven solutions.Conduct solutions presentations and guide customers and partners toward a best-practice solution design Proactively identify and analyze issues/obstacles to determine and recommend appropriate courses of action Be an effective presenter to both implementation teams, as well as command the attention of C levels, and business users, and earn their trust through style and conversationWorks closely with various stakeholders to develop action plans that customers can follow to resolve challenges involving the Salesforce Core Cloud platform.Bring technical insights into the pre-sales cycle to ensure that the success readiness for the customer is guaranteed by engaging with the partner and customer, together with sales around stage 7 of the sales cycleEstablish mutually beneficial relationships with product owners and stakeholders. Collaborate with the Technology, Marketing & Product organization, and Customers to support the early adopter program.Be a voice of the customer, champion, and provide insight to TMP on future release needs and challengesIdentify risks to the platform or individual initiatives that they are engaged with and help develop risk mitigations. Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards Scope, define, and w ork collaboratively and dynamically across multiple engagements at a time Experience/Skills Required: 2+ years of experience with one or more of the following industry products: Communication, Media, Energy, Consumer Goods, Scheduler, Industries Common Layer (BRE, OmniStudio, DPE, ISE, others). Experience with other industry clouds including but not limited to Health Cloud, Public Sector Solutions, Financial Services, Manufacturing, Automotive, and Loyalty will be considered. 5+ years experience in one of the below Working in a Salesforce customer team, administering/developing Salesforce technologies Customer-facing Salesforce consulting/implementation/advisory experience with more than one industry (CME, FINS, RCG, HLS, Public Sector) Expert in the assessment of business objectives, formulating solution options, and driving stakeholder supportComplex implementation experience with focus area productsThorough understanding of the fundamentals of Salesforce products and how our customers use the platform to manage their business.Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologiesStrong aptitude for communicating complex business and technical concepts using visualization and modeling aids. Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Ability to conceptualize and develop visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape, based upon product knowledge, industry experience, industry-standard EA frameworks, and Salesforce Technical Architecture methodologies. Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies.Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience and evangelize best practices.Strong presentation skills. Able to effectively present and defend points of view to a variety of audiences.Aptitude both for analysing technical concepts and translating them into business terms, and for mapping business requirements to technical featuresAbility to work independently and be a self-starter, prioritize, multitask, and perform effectively under pressure.Note: this job requires occasional travel (expected average less than 25%), variable Experience/Skills Desirable: Experience in Salesforce development (Apex, flows, lightning web components/Aura)Salesforce Advanced Administrator certificationSalesforce Application Architect certifiedSalesforce System Architect certifiedSalesforce OmniStudio DeveloperSalesforce Communications Cloud Consultant Technical Skills (Mandatory): BA/BS Degree (or equivalent) Salesforce certified administratorSalesforce Platform App Builder certificationSalesforce Certified sales cloud consultant or certified service cloud consultant Strong understanding of and ability to discuss cloud architecture and principles of modern platforms including multi-tenancy, multi-tiered infrastructure, etc. Experience with key areas of enterprise application integration technologies as well as common EA topics such as single sign-on, person-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Deep technical knowledge of Salesforce products and platform - features, capabilities, best practices, and how to deploy, including knowledge of the Salesforce ecosystem Strong understanding of software development and delivery processes (DevOps), preferably in a Salesforce environment Experience dealing with large-scale, technologically complex accounts, which are constantly challenging product capabilities Ability to navigate, escalate, and lead efforts on complex customer requests or projects involving multiple parties and enterprise systems Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with principles of network, application and information security Please apply online to be considered for this position. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Salesforce welcomes all.Salary: . Date posted: 04/05/2024 03:14 PM
Client Solutions Manager (CSM) - eComm ANZ
Facebook, Sydney, Any, Australia
The Client Solutions Manager (CSM) for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney or Melbourne, the CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance. Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment.- You are curious, hungry to learn, and have an entrepreneurial mindset.- You consistently demonstrate a high level of integrity when it comes to your development and client success.- You build internal community by connecting people, collaborating well, showing respect, acting as an ally, and being inclusive.Client Solutions Manager (CSM) - eComm ANZ Responsibilities: Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses.Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients.Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients).Minimum Qualifications:5+ years of experience in customer acquisition or in marketing, media, and/or consulting.Strong communication, presentation, negotiation, and influencing skills.Ability to turn data into actionable insights that inform strategies.Able to lead multiple cross-functional projects with a high attention to detail.Self-starter with a strong work ethic and ability to work independently with high intensity and urgency.Effective and creative problem-solving and decision-making skills.Ability to travel as needed.Preferred Qualifications:Degree in Business, Marketing, Finance, or related field.Experience with business case modeling and market/opportunity sizing.Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends.Experience with Meta's full suite of advertising solutions.Track record of success in managing and growing client relationships.Salary: . Date posted: 04/13/2024 10:16 PM
International Marketing & Recruitment Specialist - Latin America (Mexico and Caribbean)
Douglas College,
Position DetailsPosition Information Position Title International Marketing & Recruitment Specialist - Latin America (Mexico and Caribbean) Posting Number 02169SA Location See Work Arrangements Grade or Pay Level See Salary Range Salary Range $3,000 to $3,500 CAD per month with the possibility of a bonus. Remuneration in Canadian dollars is paid monthly. Salary is based on education and experience Position Type Contract Employment Posting Type External Regular/Temporary Contract Employment Type Full-Time Posting Category Contract Employment Start Date 06/03/2024 End Date 05/30/2025 Day of the Week Mondays to Fridays, Other - Occasional work over the weekends and weeknights to attend functions, events, workshops, fairs, and related activities may be required Shift N/A Work Arrangements This temporary full-time (40 hours per week) one-year contract will be available June 1, 2024 - May 30, 2025 with the possibility of renewal.The location of the work will be in Mexico. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role Reporting to the Manager of International Marketing & Recruitment, the International Marketing & Recruitment Specialist collaborates closely with Douglas College's International Marketing & Recruitment Team. The role entails developing and executing a targeted marketing and recruitment strategy for Mexico and Caribbean. ResponsibilitiesResponsibilities include conducting market analysis, identifying growth opportunities, cultivating partnerships with educational agents, and representing the College at recruitment events throughout Latin America. This position involves engaging with students and agents from neighbouring countries. When necessary, the marketing representative will provide logistical support for Douglas College's employees who are in Mexico on business trips. To Be Successful in this Role You Will Need Education & Experience - Bachelor's degree in a related discipline, such as Business Administration with a major in marketing, Cross-cultural Studies, or International Education field.- Minimum of 2 years of recent work experience in marketing and business development, preferably in the International Education sector. An equivalent combination of education and experience may be considered.- Excellent interpersonal and cross-cultural communication skills including an excellent working knowledge of the English language (written and verbal). Native Spanish speaker is required. - Experience studying overseas, particularly in Canada, is an asset.- Good knowledge of the Canadian education system and Latin American geography, history, politics, and current and local affairs.- Experience with running social media campaigns, virtual marketing campaigns and initiatives, and webinars.- Experience presenting to small and large groups in informal and formal settings.- Demonstrated experience developing and managing relationships with external organizations (including pathway administrators, high school counselors, education consultants/agents, study abroad departments at overseas institutions, etc.) and a variety of stakeholders across the College community including faculty, department coordinators/chairs, administration, and staff.- Demonstrated ability to develop and implement effective marketing and recruitment strategies and events for a wide variety of stakeholders including private institutions, high schools, and international education agents.- In-depth understanding of the field of international student marketing and recruitment including key competitors, developments in the field, current tactics, and market research and indicators.- Experience planning, coordinating and organizing large-scale recruitment events.- Current knowledge of Immigration, Refugees, Citizenship, Canada ( IRCC ) regulations as they pertain to international student admission and registration (e.g. study permit and visa processing, issuing Letters of Acceptance for international students)- A solid working knowledge of the B.C. and Canada post-secondary education systems, including admission requirements and programs, graduation requirements, partnerships, and articulated agreements with a clear emphasis on Douglas College.- Experience providing supervision and feedback to direct or in-direct reports, volunteers, and knowledge of supervisory practices and mentoring. Skills and Abilities - Demonstrated ability to effectively and tactfully communicate both verbally and in writing with the public, students, partners and College stakeholders in English and Spanish.- Excellent cross-cultural communication skills and ability to communicate effectively with clients.- Demonstrated ability to develop, establish and maintain good working relationships with colleagues and work as part of a team.- Demonstrated ability to work independently, with minimal direct supervision.- Demonstrated ability to train others, as well as design and deliver training materials for external partners.- Strong consultative sales and customer service skills.- Strong interpersonal, organizational, and problem-solving skills. Demonstrated ability to critically analyze, reason and problem solve. Ability to handle complex partner or student complaints or concerns in a knowledgeable, tactful, and confidential manner.- Demonstrated understanding of marketing principles and terminology.- Comfortable in a public speaking setting with strong abilities to prepare and deliver effective presentations. Demonstrated ability to be flexible in adapting speaking and presentation style to people of various backgrounds and cultures (including prospective students, parents, education consultants/agents, governmental organizations, and institutional partners).- Ability to effectively interpret and apply College, government, agency, and departmental policies and procedures.- Self-motivated person who thrives in achieving organizational short and long-term goals and deadlines with minimum supervision.- Knowledge of career opportunities, training and/or job requirements for a wide range of academic, vocational and technical careers.- Advanced knowledge of international admissions processes including: The ability to research and assess BC and Canadian educational equivalencies; evaluation of foreign transcripts and transfer credits; understanding of entrance scholarships available to international students- Strong information literacy and computer skills, including: keyboarding at 45 wpm, word processing (MS Word), spreadsheet (Excel), CRM system, and PowerPoint.- Ability to exercise a high degree of confidentiality.Travel within Mexico and Caribbean is required for this position. A valid travel document for recruitment across Latin America is required.The candidate must be physically able to handle heavy materials and/or equipment (i.e. promotional materials and display stands for student recruitment events).* The candidate must be legally authorized to work in Mexico, and the remote work must be conducted from Mexico.Technological requirements: This position requires that candidates have access to a stable high-speed internet connection, and a cellphone line connection. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/16/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca].The first review date will be April 25, 2024. This posting will remain open until filled.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. Your cover letter must clearly indicate the following: What is your salary expectation for this position?; What motivated you to apply for this position?; Why do you consider yourself a suitable candidate for the role?; and How will you contribute to our marketing activities in Mexico and Caribbean?Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume.Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12184
Area Sales Professional • RC-IN SI S WR EPC
Siemens, Thane, Any, India
Area Sales Professional for Product & System Sales (Western region)Candidate should be minimum BE/ B.Tech electrical having 7-10 years' experience for handling medium voltage distribution products and Digital Grid portfolio.Candidate should beDynamic and well know industry personality, good communication skill, passionate about sales & marketing, negotiations & convincing skill and have proficiency in Power point, Presentation skills, excel working and control on group MIS activity. Well known experience on handling Maharashtra, Gujarat, Madhya Pradesh, and Goa based customers and competitors.Experience and ability to handle EPC (contractor business), to meet the target expectation.Hands on experience to operate and handling of various Sales and marketing tools, like CRM, DEMEX, CF CONTROL etc.Person responsible for...Handling of contractor) customer business in western region to achieve various business KPI defined Retain Key customer and generate new business lead, new customers' base to meet overall vision of the organization.Maintain customer project database, analysis, control and optimize the project lead generation process by using various tools and healthy business relation with end users via EPC (contractor) infrastructure.Participate various customer promotion activity and motivate team to achieve highest engagement and teamworkLead various techno-commercial process and collaboration with various stack holder across business unit to meet the overall business targetPosition is based out Kalwa Thane, where you'll get the chance to work with various teams impacting entire cities, countries - and the shape of things to come.Salary: . Date posted: 04/17/2024 09:19 PM
International Student Advising Specialist
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title International Student Advising Specialist Posting Number 02168SA Location New Westminster Campus Grade or Pay Level S - Pay Level 15 Salary Range $58,606 annually (with wage increments to a max of $65,718 annually), which includes a special allowance of $2,000 per annum. Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 05/06/2024 End Date 11/15/2024 Day of the Week Mondays to Fridays Shift 8:30am - 4:30pm or 9:00am - 5:00pm Work Arrangements This regular, full-time (35 hours per week) position is available starting May 6, 2024. Regular hours of work are Monday to Friday, 8:30am - 4:30pm or 9:00am - 5:00pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus; however, the successful candidate must be available for occasional work at the Coquitlam campus. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule may be considered after successful completion of probationary period, subject to the terms of the College's Work From Home Policy. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The International Student Advising Specialist ( ISAS ) is responsible for advising students, faculty members and administrators in complex overlapping immigration and academic issues related to international student success. The ISAS provides integrated immigration and academic case-specific analysis, guidance and decisions; as well as, student success education to new and returning international students.As a Regulated Canadian Immigration Consultant ( RCIC ) or Regulated International Student Immigration Advisor ( RISIA ) the ISAS executes the highest level of comprehensive advising to support international undergraduate student retention and success; including, but not limited to: study permits, work permits, academic program decisions, medical insurance, employment and cultural transitions. The position involves the professional and competent application of advising procedures in a confidential and ethical manner in accordance with standards set by the Canadian Bureau of International Education ( CBIE ), the Immigration Consultants of Canada Regulatory Council ( ICCRC ) and applicable professional associations.The ISAS is responsible for updating staff and administrators on new policies and issues of relevance to international students by sitting on college-wide committees, presenting at meetings, and providing updates via formal and informal college communication channels including the website, intranet and email. The ISAS supports international student admissions, exchanges and international partnership agreement development by assessing international course credit transfer and course pathway options for students with a variety of international educational experiences.Responsibilities1) International Student Advising (1:1)a) Establishes a professional, welcoming and coaching-style relational rapport with international students by engaging in active and empathetic listening and appreciative inquiry techniques to support a positive advising experience for the student.b) Diffuses emotionally charged or hostile advising situations by providing guidance to both staff and students involved, including referral when appropriate.c) Uses interviews, student questionnaires, student records, knowledge of College programs, and knowledge of immigration law to support student alignment of their academic, immigration, work and personal goals and circumstances by providing case specific advising on:i) program choice, change, course selection, course loadii) work/study program options and limitations of study and work visasiii) post-graduate work permit ( PGWP ) eligibility and applicationiv) whether or not taking academic breaks will impact ( PGWP ) eligibility and academic program progressv) non-academic questions, such as international student athlete eligibilityvi) impacts of study abroad for international students on PGWP and academic program progressd) Supports student post-graduate work and immigration plans by providing case specific immigration that is compliant with immigration law and IRCC rules related to study and work permits, visas, medical insurance, employment, dependents and related issues.e) Uses student service expertise to assess non-academic student support needs related to mental health, financial concerns, or health and safety related issues and refers students to both internal and external student services and resources and follows-up as appropriate.f) Writes professional communications to visa offices and immigration programs regarding student cases and intervenes where mistakes occurred or cases require special attention to ensure students are represented fairly.g) Manages complex cases involving student immigration, wellbeing and other matters by liaising with, and providing leadership to, other staff on campus to provide seamless support and services for international students (e.g. Enrollment Services, Student Affairs and Services, Faculty Members, and Career Centre).2) International Student Success Programminga) Leads immigration and academic success components of orientation programming.b) Prepares and updates documents such as orientation information booklets, manuals and other publications for international students on academic & immigration success-related topics.c) Plans and delivers international student success program (workshops and co-curricular course content) aligned with student-lifecycle and interest needsd) Conducts co-curricular international student success program reviews each semester with input from participants, organizers, and external contributors.e) Designs and delivers awareness and education programs to faculty and staff related to international student success and immigration related topics; such as, common questions received by faculty from international students, international student patterns for program and course preference, and intercultural communication tips and tricks for front line staff working with international students.f) Creates and curates content for regular international student communications (e.g. newsletter, social media, posters) to raise awareness of international student success programming, immigration updates, events and availability of services.3) International Program Articulationa) Analyzes international programs, courses and international exchange standards to prepare reports for the Director of Global Engagement and International Student Services on program course/credit alignment for new and existing international articulation arrangements.b) Maintains and updates existing course/credit reports with international colleges and universities to reflect any additions or removal of course and program options.c) Utilizes the BC Transfer guide and the Douglas College transfer database to analyze case specific issues related to course and program transfer in order to ensure accurate recognition for prior academic work.4) Administration and operationsa) Maintains and updates student records in according to IRCC , BC FIPPA , and Douglas College policies.b) Provides recommendations to the ISAS Supervisor and International Student Services Manager to improve administrative procedures for record keeping.c) Provides recommendations to the ISAS Supervisor and International Student Services Manager to improve online and in-person student services.d) Represents Douglas College International externally from time-to-time to government and professional organizations such as; IRCC , Canadian Border Services Agency, BC Provincial Nominee Program, Services Canada, Health Insurance BC, and the local MP's office.e) Interprets and complies with IRCC Operation Manuals, Operational Bulletins, ICCRC policies and Codes of Ethics, and relevant privacy legislation in order to meet legal and reporting requirements.f) Contributes to the updating of training and procedures manuals within the International Student Service ( ISS ) area to support onboarding and upgrading of employees.g) Plans and implements on-campus immigration-related communications for relevant non- ISS staff and faculty that are accurate, consistent and in line with immigration legislation and regulations.5) Expert Consultationa) Provides legally sound advice to colleagues, academic and student service departments on immigration legislation, regulations and policies in order to ensure College-wide compliance with IRCC rules and regulations.b) Provides in person or written case specific and policy-level consultation to Douglas College departments and staff regarding international student immigration-related issues (study rules, work rules, immigration implications of decisions for students); such as, working with faculty members to verify student claims and/or resolve complex issues related to international or immigration issues impacting student success.6) Continuous Improvement and Networkinga) Maintains certification as a Regulated Canadian Immigration Consultant ( RCIC ) or Regulated International Student Immigration Advisor ( RISIA ) by completing required annual professional development requirements.b) Stays current on IRCC policy changes and assesses changes in relation to student study, work, and immigration case-specific advising. Assesses IRCC rule changes to inform academic program coordinators and College-wide policy when relevant.c) Stays current on all programs offered by the College available to international students in order to ensure academic-related information for case-specific immigration/academic advising is accurate.d) Stays current on BC Transfer Guide and popular sending and receiving programs relevant to international students at Douglas College in order to ensure academic-related information for case specific advising and pathway (assessment and upgrading) options are available to students.e) Stays current on industry-standard international transfer credit guides, resources and related news in order to facilitate exchange credit analysis and articulation and pathway articulation development.f) Represent Douglas International as a contributing member to cross-functional teams and learning communities of practice within Douglas College related to student services.g) Participates as an active member in provincial and national associations such as the Canadian Bureau of International Education, British Columbia International Education Association, and the Canadian Association of College and University Student Services to stay current in the fields of immigration and academic advising and annually reflect on current best practices in the field.h) Stays current of trends in international student employment opportunities through regular collaboration with the Douglas College Career Centre in order to provide relevant work-integrated-learning.i) Participates in ongoing training to ensure current functional knowledge of College service areas, technologies, and policies.7) Performs other duties as required such as:a) Processes a variety of correspondence, reports, and other documents.b) Leads or contributes to Douglas international and College-wide projects; such as, participating on service standard working groups and advising software upgrade projects.c) Mentors and trains new staff in Douglas International on ISAS related duties.d) Provides orientation and training to staff faculty and staff external to Douglas International on immigration/international student issues when requested.e) Maintains confidential student and partner data in Douglas College student records systems.f) Maintains confidential immigration documentation in Douglas International agent & student database.g) Creates and maintains content and student information in Douglas learning management system.h) Maintains Douglas International partner database articulation and exchange agreement content.i) Prepares and updates informational materials, posters, websites, etc.j) Requisitions new materials.To Be Successful in this Role You Will Need 1. Successful completion of a bachelor degree in a related discipline from a recognized post-secondary institution and a minimum of 4 years related work experience, or a combination of credentials and experience considered equivalent.2. Certification as a Regulated Canadian Immigration Consultant ( RCIC ) or Regulated International Student Immigration Advisor ( RISIA ); and be in good standing with the Immigration Consultants of Canada Regulatory Council ( ICCRC ).3. Experience supervising student assistants or volunteers.4. Extensive knowledgeable of Citizenship and Immigration Canada, Immigration and Refugee Protection Act/Regulations, and policies and procedures pertaining to international students5. A strong understanding of the post-secondary system in BC, including course and program transfer amongst BC institutions, and Douglas College programs of study, admission criteria and learner pathways.6. Excellent working knowledge of Douglas College programs including admission requirements, programs of study and Douglas College program offerings, admissions criteria and learner pathways.7. Demonstrated knowledge and experience in credential evaluation, and in program articulation and transfer credit processes at Douglas College pertaining to international partners.8. Comprehensive understanding of Douglas College policy and procedures as they relate to students in general and international students in particular.9. Knowledge of international student concerns related to study, work, immigration and well-being.10. Knowledge of post-secondary student lifecycle and service needs from 'new student to alumni.'11. Excellent interpersonal and cross-cultural communication skills including written and verbal fluency in the English language.12. Good interviewing skills with students.13. Good emotional self-management and conflict resolution abilities.14. Good working knowledge of routine office systems and procedures such as filing systems, administrative control systems, and standard forms of business communication.15. Demonstrated ability:a. to interact effectively and tactfully with people of various backgrounds and culturesb. to communicate persuasively, assertively, diplomatically and tactfully verbally and in writingc. to collaborate and seek help when faced with complex or challenging situationsd. to critically analyze, reason, problem solve and exercise sound judgmente. to ensure accuracy of information and enter data accuratelyf. to maintain a high degree of confidentialityg. to effectively use time management to prioritize tasks for self and groupsh. to effectively lead and support project-based work using planning toolsi. to research complex topic and synthesize information into briefs or succinct communicationsj. to create and deliver engaging presentations for large groups in formal and informal settingsk. to adapt speaking style and register for audiences of different cultural backgrounds and positionsl. to effectively engage with large groups of people in workshop or educational formatsm. to work as a team or independently, with a minimum of supervisionn. to maintain high levels of customer service while under task, time or interpersonal pressureo. to work within an environment where there is a constant flow of enquiries, requiring attention to detail, endurance and stamina and the need to stay focused over prolonged periods of timep. to advocate on behalf of others for correction of an error or change in procedureq. to retain, organize, utilize and communicate a vast range of information to support othersr. to provide exceptional client-centered service on a consistent basis to multiple stakeholder groupss. to create and maintain a professional network16. International experiences and second language skills are assets.17. A working knowledge of student information database systems such as Banner is an asset.18. Knowledge of adult educational design and co-curricular learning principles is an asset.19. A working knowledge of learning management systems such as Blackboard is an asset.20. A working knowledge of social media platforms such as Twitter, Instagram, FaceBook, etc. is an asset.21. Technical skills: MS Word, Excel, PowerPoint, Outlook, MS Teams, MS Planer, Zoom, all at an intermediate or higher level. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 04/17/2024 Close Date 04/23/2024 Open Until Filled No Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by April 23, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/12183
Area Sales Professional for PB/EPC Team
Siemens, Hyderabad, Any, India
Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.Join us! We Make Real What Matters. This Is Your Role.We don't need superheroes, just super minds!• To identify and evaluate market potential for SI EP products (LV switchgear products in market terminology) in assigned territory and in the defined set of customer base. Generation of business from new customers & from competitor accounts.• Manages business development activities, aligns sales strategies, and grows business opportunities from new and existing market segments and channels for the assigned market.• Responsible for Identifying, qualifying, and leading opportunities to bring revenue for the above products from PB, EPC & Contractors from Retention & Conversion of business from Top accounts.• Should have an engineering degree, preferably in Electrical & Electronics.• 5-7 years' experience in sales. Knowledge of the above products or customer segments will be an added advantage.• Should possess the high initiative to push channels and customers to derive higher growth.• Ensure customer satisfaction. Maintain successful business relationships with channel partners and customers.Areas of ResponsibilityBe responsible for assigned business targets for the year and strive to meet the same. Plans for Order Intake forecast for every month for the assigned markets and ensure meeting the same.Plans for and ensures the implementation of business strategies for assigned customers. Keep regular track of the progress on each strategy and strive for positive results.Contributes to the continual growth of the business through the development of new customers/ new markets.Maintain qualitative Market data and opportunities in the Sales tool. Regular reviews of the sales tool report. Sales systematic & reporting in CRM tool. Maintain qualitative Market data and opportunities in Sales tools. Regular reviews of the sales tool reportAttend and participate in customer team Meetings and communicate regularly.Promote LV Switchgear product portfolio to customers through Presentations vide Seminars, WebinarsPossess Market Intelligence wrt Market trends, product portfolio, market segment, and competition from the assigned market.WE'VE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU? We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrowFind out more about department at: http://www.siemens.co.in/about-us/siemens-financial-services-equipment-financing.htm and about Siemens at: www.siemens.com/careersSalary: . Date posted: 04/22/2024 02:53 PM
Personal Banking Assosciate
BMO Financial Group, Thornhill, ON
Application Deadline: 04/29/2024 Address: 1 Promenade Circle Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customers relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customers experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Compensation and Benefits: $35,000.00 - $52,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Personal Banking Assosciate
BMO, Thornhill, ON
Application Deadline: 04/29/2024Address:1 Promenade CircleDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking.Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.Meets customer transaction-based needs with seamless execution.Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.Contributes to meeting branch business results and the customer experience.Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).Acts as a key member of a collaborative and versatile branch and market team.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.Organizes work information to ensure accuracy and completeness.Takes the initiative to find creative approaches that make each customer's experience feel personal.Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.Contributes to business results and the overall experience delivered in the branch.May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with legal and regulatory requirements for the jurisdiction.Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.Basic knowledge of specialized sales and business banking solutions to refer to specialists.Passionate commitment to helping customers.Drive to deliver a personal customer experience.A focus on results and the ability to thrive in a consultative sales and team-based environment.Resourceful self-starter with courage and confidence to approach customers.Readiness to collaborate and work in different capacities as part of a team.Strong interpersonal skills, including the ability to build rapport and connections with customers.An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good.Grade:3Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.