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Overview of salaries statistics of the profession "Telephone Sales Consultant in Canada"

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Advertising Sales Consultant

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Area Sales Consultant

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Automotive Sales Consultant

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B2B Sales Consultant

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Bathroom Sales Consultant

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Business Sales Consultant

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Direct Sales Consultant

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Enterprise Sales Consultant

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Field Sales Consultant

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Financial Sales Consultant

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Golf Sales Consultant

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HVAC Residential Sales Consultant

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Inbound Sales Consultant

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Industrial Sales Consultant

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Inside Sales Consultant

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Insurance Sales Consultant

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Internal Sales Consultant

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International Sales Consultant

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Investment Sales Consultant

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Life Insurance Products Sales Consultant

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Life Insurance Sales Consultant

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Luxury Sales Consultant

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Media Field Sales Consultant

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Media Sales Consultant

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Mortgage Sales Consultant

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New Homes Sales Consultant

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Outbound Sales Consultant

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Outside Sales Consultant

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Real Estate Sales Consultant

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Recruitment Sales Consultant

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Regional Sales Consultant

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Showroom Sales Consultant

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Ski Sales Consultant

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Technical Sales Consultant

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Travel Sales Consultant

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Van Sales Consultant

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Wireless Sales Consultant

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Conseiller / Conseillère Centre de Solutions (impression)
Staples Canada, Montreal, QC
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Toronto, ON
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant
Staples Canada, Toronto, ON
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, St. John's, NL
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Rosemere, QC
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Copy & Print Centre Consultant CAN
Staples Canada, Dorval, QC
Position Summary: The Copy & Print Centre (CPC) Consultant monitors and delivers on daily financial/non-financial goals. Drives profitability through core business development and effective cost controls. Gains insights around team development opportunities and works to close skill gaps. Follows and teaches CPC processes and procedures and maintains and drives operational integrity of CPC. Monitors activities relating to alternative sales channels and decision making around order routing for production. Models behaviours and ensures team is accurately filtering and understanding needs of Business and Consumer clients. Is the authority and demonstrate how to provide solutions that meet client needs and recommend products and services that support these needs. Builds ongoing customer loyalty. Primary Responsibilities: • Urgently responds to customers in queue. • Provides accurate information to clients about CPC products and services, production capabilities, and order turnaround. • Execute advanced non-production tasks. This could include managing correspondence with clients, and overseeing execution of the Production Log and replenishing supplies. • Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and managing the project while following proper production procedures (set up, quality control, and finishing). • Executes advanced production tasks such as machine calibration, promptly scheduling maintenance of copying and finishing equipment using Asset Management System. • Plans, supports and implements promotional programs. • Promotes web and route orders appropriately. • Provides quality instruction to CPC Associates, ensures CPC associates are aware of the daily and weekly goals. • Assesses team member selling and technical skill sets and trains and develops action plans for growth. • Analyzes and reviews Copy and Print Profit and Loss and take steps to achieve sales and profit goals. • Assesses who the customer is and applies accurate service principles. • Applies and champions relationship selling practices and principles by understanding how the client's project will be used and makes recommendations that add value to the client's project. • Maintains relationships and grows the portfolio of CPC clients. • Identifies and communicates suggestions for improvements in the CPC. • Has a complete understanding of company policies and procedures related to their position, as outlined in the training checklist. • Ensures all CPC associates check and understand all sources of communication for information (white boards, bulletin boards, portals, etc.). • Ensures the general cleanliness of CPC workstations, according to company standards is maintained. • Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager. • As per policy, required to have personal bags (parcels, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises. Basic: • Demonstrated leadership ability. • Demonstrates strong selling ability. • Strong technical proficiency with computers and Microsoft software applications. • Established and relevant experience with digital print technology and finishing processes. • Ability to plan, organize and prioritize efficiently in the CPC to effectively service the clients. • Ability to resolve clients concerns in a diplomatic manner. • Ability to engage clients in a friendly and professional manner. • Capacity to communicate with clients effectively using a variety of mediums. • Ability to work effectively with ongoing distractions is necessary. • Can engage appropriately and work as part of a team. • Capacity to work independently and seek out assistance as required. Preferred: Experience: • 3-4 Years of Retail customer service is preferred. • 1-2 years in a leadership or supervisory role with direct accountability for achieving sales and service targets is preferred. • Prior experience in a retail/commercial printing environment is preferred. Education: • Successful completion of high school or greater. Additional Information: • Conditions of the work environment are such that minor stress or physical discomfort may occur. • You are required to stand in a stationary position for periods of time. This would occur while working on various orders. • You will be exposed to moderately disagreeable levels of noise generated by the copiers, the ringing of the telephone and internal paging system. • A moderate amount of physical effort is required while stocking paper and copy supplies, you are capable of choosing when to stop and relax. Staples is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
Analyst, Project
Aecon Group Inc., Calgary, AB
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Company operating name: Aecon Industrial Management Corp. Business legal name: Aecon Industrial Management Corp. Business address: 20 Carlson Court, Suite 105 Toronto, Ontario M9W 7K6 Title of position: Project Analyst NOC: NOC 70010 Construction managers Location of Work: Various locations in Alberta and across Canada Office Location: Work is located at 28 Quarry Park Blvd, Calgary, Alberta T2C 5P9 and Aecon sites across Canada Terms of Employment: This is a full-time, permanent position Employment Conditions: Day, Morning, Evening Start Date: As soon as possible Number of positions: 1 Travel Requirements: Travel will be required to Aecons sites throughout Canada Language: Must speak, read, and write in English Key Responsibilities The Project Analyst shall be accountable for the below responsibilities. Support the team for the preparation and timely submission of all deliverables required during each phase of design build projects (RFQ, RFP, closing and execution) Participate and coordinate in the general risk analysis of the project Act in support coordination role for the full development stage or certain working groups within the consortium including coordinating budgets, timelines, deliverables and interfaces between various other project working groups Assist in the preparation of joint venture arrangements including bidding agreements and heads of terms Participate in the review and negotiation of legal documents, including project agreements, design-build agreements, operating agreements and finance documents Participate in the debt raising process, including dealing with banks, capital markets providers and ratings agencies Participate in the financial analysis of the project and in the optimization of the project economics by: Performing detailed analysis of financial model; Analyzing potential financial alternatives; Running sensitivities. Participate in the drafting of all internal memoranda to be presented to Aecon Management Assist in the selection process and coordination of all consultants/advisers (legal, financial, technical, insurance, accounting, tax, etc.) Participate in origination of new opportunities Coordinate with internal Finance group for all relevant matters Engaging proactively with project delivery teams and other stakeholders including clients and construction consultants Other ad-hoc work to be performed in the day-to-day activity of the Industrial team. Required Knowledge and Skills 2-3 years of experience in project or infrastructure finance including design build project finance experience required 2-3 years experience across all technical delivery requirements across project finances. 2-3 years experience demonstrating core strategic and delivery capability for setting up an organization structure and integration with the customer/client vision and reporting structures. 2-3 years experience working with strategic and detailed understanding of construction methodology, innovative methods of delivery, technology, planning, delivery, site logistics, commercial and legal/contract issues. Excellent knowledge of developing and coding software systems in FileMaker Pro and able to create user friendly reports that integrate with SAP Solid project management, leadership, and organizational skills; Have excellent interpersonal, written and oral communication skills; Strong analytical and negotiation skills; Ability to recommend practical problem solving using innovation, good judgment, creativity and strategic thinking. Compensation and Benefits $110,000 to $130,000 annually Work 37.5 hours/week Health benefits, such as prescription drug, medical services, dental and vision, and emergency out-of-country coverage, administered through our carrier, Canada Life Income replacement benefits such as short and long term disability insurance, life and accidental death and dismemberment insurance Investment plans, such as a Defined Contribution Pension Plan (DCPP), Group Registered Retirement savings Plan (RRSP), Employee Share Purchase Program (ESPP) Employee and family wellness tools, as offered through our Employee Assistance Program Vacation and other paid and unpaid leaves of absence programs Other benefits such as tuition reimbursement, employee discounts and subsidies Might be eligible to receive annual pay increases and bonuses in excess of 2% as determined by the company and consistent with current market standards Working Conditions and Environment Primary work location at 28 Quarry Park Blvd SE, Calgary Alberta T2C 5P9 with work and travel required throughout Canada Project, training and business-related travel required Exposure to construction work site environment in all seasons Relocation within Canada may be required. Relocation costs covered by employer Contact Information and How to Apply: Mail: Suite 105, 20 Carlson Court, Toronto, Ontario M9W 7K6 Telephone: 416-297-2600 Fax: 403-695-3090 Email: [email protected] Website: www.aecon.com Aecon is an equal opportunity employer. Upon request, Aecon accommodates candidates with disabilities throughout the hiring process. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Estimator
Aecon Group Inc., Toronto, ON
Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities. At Aecon, you can count on: Safety First. Our number one core value. If we cant do it safely, we dont do it at all. Integrity. We lead by example, with humility and courage. Accountability. Were passionate about delivering on our commitments. Inclusion. We provide equitable opportunities for everyone. We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us! At Aecon we: Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being Believe in helping you build your career through our Aecon University and Leadership Programs Are committed to supporting and investing in inclusive work environments, through initiatives like Equity, Diversity & Inclusion training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon. Are a leader in sustainable construction. With a strong commitment to operating responsibility by minimizing our impact on the environment and surrounding communities. Our business success relies on strong execution and continuous improvement driven by the diversity, expertise and teamwork of our people. Were always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community! Company operating name: Aecon Utilities Inc. Business legal name: Aecon Utilities Inc. Business address: 20 Carlson Court, Suite 105 Toronto, Ontario M9W 7K6 Title of position: Estimator NOC: NOC 22303 Construction estimators Location of Work: Toronto, Ontario and across Canada Office Location: Work is located at 20 Carlson Court, Suite 105 Toronto, Ontario M9W 7K6 and Aecon sites across Canada Terms of Employment: This is a full-time, permanent position Employment Conditions: Day, Morning, Evening Start Date: As soon as possible Number of positions: 1 Travel Requirements: Travel will be required to Aecons sites throughout Canada Language: Must speak, read, and write in English Key Responsibilities Analyzes documents, specifications, proposals, addendums in preparation for pricing. Performs any estimate related oral and/or written communications with clients. Reviewing project site prior to price preparation. Obtains input from Operations staff as appropriate. Performs quantity take-off from construction drawings where applicable. Obtains pricing from suppliers and incorporate into estimate. Formulates all costs for tender submission labour, equipment, material, rentals, and subcontracts. Accountable for accuracy and completeness of tender submissions. Oversees the distribution of appropriate documentation appropriately upon award of project. Prices Scope Changes as required. Coordinates invoicing / progress payment activities when requested. Maintains files and correspondence on active and completed projects Provide technical support to field staff. Collaborates with Operations to drive project success and learning. Drives Estimating process / procedure compliance and consistency. Performs Post Bid / Post Project Analysis completion and that associated learning and communication takes place. Assists with Prequalification submissions, RFQs and RFIs as required. Incorporates / complies with Aecons risk management policies and procedures. Drives positive relationships and serves as key contact with Clients, Consultants, and key subcontractors. Protects all forms of proprietary information. Maintains Estimating data systems to ensure they are kept up to date. Assists in the training of new Estimating staff as appropriate. Repetitive movement (data entry). Able to perform in a fast-paced environment. Prolonged sedentary positioning. Required Knowledge and Skills Degree in Civil Engineering. 2-3 years experience in Estimating underground hydro distribution and miscellaneous HV 2-3 years experience reading and understanding construction drawings and contract documents 2-3 years experience using MS Excel / Word / Project, P6 and estimating software. 2-3 years experience in Estimating for multi-year General Contracts / MSAs in the hydro sector Thorough knowledge of contract language / Terms and Conditions / Bonding etc. Good knowledge of job cost fundamentals and basic accounting / reporting principles an asset. Self-motivated with excellent organizational skills. Strong communication skills oral and written. Ability to work accurately, effectively under pressure. Adaptable to flexible work schedule when required to meet deadlines. Ability to be stationed on major remote projects during construction. Ability to work with others as a team. Valid drivers license and ability to travel as required. Compensation and Benefits $70,000 to $80,000 annually Work 37.5 hours/week Health benefits, such as prescription drug, medical services, dental and vision, and emergency out-of-country coverage, administered through our carrier, Canada Life Income replacement benefits such as short and long term disability insurance, life and accidental death and dismemberment insurance Investment plans, such as a Defined Contribution Pension Plan (DCPP), Group Registered Retirement savings Plan (RRSP), Employee Share Purchase Program (ESPP) Employee and family wellness tools, as offered through our Employee Assistance Program Vacation and other paid and unpaid leaves of absence programs Other benefits such as tuition reimbursement, employee discounts and subsidies Working Conditions and Environment Primary work location at 20 Carlson Court, Suite 105 Toronto, Ontario M9W 7K6 and Aecon sites across Canada Project, training and business-related travel may be required. Exposure to construction work site environment in all seasons Relocation within Canada may be required. Relocation costs covered by employer Contact Information and How to Apply: Mail: Suite 105, 20 Carlson Court, Toronto, Ontario M9W 7K6 Telephone: 416-297-2600 Fax: 403-695-3090 Email: [email protected] Website: www.aecon.com Aecon is an equal opportunity employer. Upon request, Aecon accommodates candidates with disabilities throughout the hiring process. Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity. We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA during any step of the application process please click here.
logistic specialist
Fed Supply, Sainte-Thérèse, QC
Hello ! I'm Eléonore, recruitment consultant for Fed Supply, the employment agency specialized in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area works in your world. I'm assisting one of our clients, in the transportation field, in its search for a logistics coordinator.My client is : - a transport company founded in 2009. Group values: innovation, respect, passion and rigor Team structure: - you will report to the Operations Manager Reasons for recruiting: job creation due to increased activity Job description: - Plan, organize, direct and control day-to-day transport logistics operations (SEA - AIR - LAND) and ensure standardization of processes. - Negotiate agreements with our service providers and ensure that excellent and lasting relationships are maintained at all times. - Establish transport rates with our established and future customers, through written or verbal quotations. - Ensure the development of future opportunities in addition to the professional maintenance of our established clientele. - Carry out invoicing for each movement and ensure the conformity of our joint carriers' invoices. - Answer customers' questions and identify their transportation needs, advising them as required. - Develop new territories, new alliances and new services. - Work closely with the sales team to ensure proper follow-up of ongoing files.Bilingual profile required If you have experience in maritime or air transport and want to join a dynamic team, apply for this job! Salary: 50000 to 70000 according to profile and experience Benefits: group insurance, RRSP, teleworking Vacation weeks: 2 to 3 weeks Working hours: flexible - 40h PROCESS: Initial interview with Eléonore Perin, Fed's logistics recruitment consultant - followed by a telephone interview with the Human Resources Director and a meeting with the Operations Director. To apply: www.fedsupply.ca To contact me: (438) 498 0191
buyer / procurement officer
Fed Supply, Mirabel, QC
Hello ! I'm Eléonore, recruitment consultant for Fed Supply, the employment agency specialized in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs on Montreal's North Shore.We are looking to fill the position of Buyer-Procurement Manager for an industrial client located in Mirabel. My client is : - a major industrial group. Group values: innovation, team spirit and respect. Team structure : - You will report to the Purchasing Supervisor. Reasons for recruiting: replacementThe Buyer is responsible for the procurement and inventory management of supplier products. He/she ensures constant product availability and controls inventories. On a daily basis, you will : Source and evaluate supplier performance and profitability; Issue purchase orders to maintain inventory levels; Manage inventory levels, inventory age and obsolete products. Analyze sales forecasts to plan demand; Verify pricing accuracy on purchase orders and invoices; Work with the operations department to ensure receipt of merchandise; Manage product returns to suppliers; Keep procurement software up to date;DEC or AEC in purchasing or procurement, an asset. 2 years' experience in procurement in the industrial sector. Bilingualism essential (French, English); Good command of MS Office suite (e.g. Word, Excel); Knowledge of an integrated management system (an asset). Demonstrate autonomy; Demonstrate initiative; Demonstrate creativity; Salary: 55000 to 75000 according to profile and experience Benefits: group insurance, RRSP Vacation weeks: 2 to 3 weeks Working hours: flexible - 40h PROCESS: Initial interview with Eléonore Perin, Fed's logistics recruitment consultant - followed by a telephone interview with the Human Resources Manager and a meeting with the Purchasing Supervisor. To apply: www.fedsupply.ca To contact me: (438) 498 0191 The masculine form is used here only to save space.
Loss Prevention Executive
Marriott International, Mumbai, Any, India
Job Number 24064989Job Category Loss Prevention & SecurityLocation JW Marriott Mumbai Sahar, IA Project Road, Mumbai, Maharashtra, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:47 AM
CUSTOMS AND TRANSPORT COORDINATOR
Fed Supply, Montreal, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre univers.We are looking to fill the position of Transport and Customs Coordinator for a client in the distribution industry located in Montreal East. The Transportation and Customs Coordinator will also be responsible for supporting the team in various administrative follow-ups related to transportation. Drafting and validation of documentation in strict compliance with transport and customs regulations as required (i.e.: commercial invoice, various customs certificates); Daily monitoring of ongoing transport/customs and problem-solving where necessary; Maintain current and in-depth knowledge of trade compliance programs Perform transportation & customs cost estimates upon request; Execute bookings, fill in packing slips/mail labels, and ensure follow-up and problem resolution. Promote good relations and communications with our transport & customs suppliers; Approval of transport and customs brokerage supplier invoices in ERP system; Active participation in operational and sales meetings to ensure that our transport and customs requirements are met on time and on budget; Prepare all documents (ATA carnet and TIB) relating to equipment exports.DEC in transportation logistics or other relevant training; A minimum of 3 to 5 years experience in transportation and customs; Ability to communicate in French and English (both orally and in writing); Ability to work in a fast-paced environment; Highly developed sense of autonomy; Ability to multi-task; Ability to work under pressure; Ability to make decisions, solve problems and set priorities; PROCESS: Initial interview with Anissa El Farh, Fed's logistics recruitment consultant - followed by a telephone interview with the Human Resources Director and a meeting with the Transport Director. To apply: www.fedsupply.ca To contact me: (438) 498 0291
Personal Mortgage Consultant
Manulife Financial Corporation, Vancouver, BC
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionAs a Personal Mortgage Consultant (PMC) for Mortgage Brokers you will be responsible for growing our Mortgage Broker channel through the promotion and education of our Manulife Bank solutions. This will involve managing and deepening existing mortgage broker relationships and prospecting for new ones. You will continually grow positive relationships through targeted call campaigns, virtual meetings and professional telephone and email sales activity. Your depth of underwriting knowledge will allow you to offer mentorship and support to the broker on how to best position and package mortgage deals for submission.The ideal candidate is dynamic, loves challenging themselves, and has a fun competitive spirit. Your leader and your team will give you all the support, intensive coaching and training you need.Key Accountabilities:Education:Understand and present our selling strategy to mortgage brokers through our Manulife Bank sales education seriesWork with External Business Development Managers (BDM) to determine ideal candidates for the educational programProvide knowledge checks along the way to master statusDevelop, host and present virtual meetings for all brokers on your listFile Management:Support the broker through the entire process from pre-application to fundingProvide support and management to National Desks to solicit mortgage dealsManage funding ratios with brokers in their portfolioProcess referred and existing broker client deals.Relationship Management:Manage the transition of mortgage brokers to the external BDM upon successful completion of the educational series and achievement of a volume threshold or target # of funded deals.You will also manage the transition of mortgage brokers who fall below the required threshold for external BDM support to your support.Complete analysis of the mortgage brokers to identify who should be terminated from the relationship with Manulife Bank based on production.Build relationships and collaborate with key partners across the organization to facilitate Mortgage Broker requests (i.e. Compliance, Client Services, Marketing, Events, Product, etc.)Sales Planning:Handle and coordinate your daily tasks effectively to achieve efficiency metrics in a way that best supports mortgage brokers and the sales region as a wholeLeverage technology to build efficiencies within your territory and overall sales teamSkills Required: Proven ability to persuade and negotiate through consultation and active listening skillsProven sales competence, business development and prospecting aptitudeExecution of a repeatable and measurable sales processAbility to provide underwriting expertiseAble to nurture positive relationships with both clients and internal partnersHas strong time management skills and the ability to prioritizeDemonstrates effective communication, organization and collaborationTakes initiative, is a positive influence and thrives in a fast-paced work environment - a fast learner and self-starter with a strong desire to winIs flexible and able to adapt to change, including changing priorities and tight deadlinesHas strong problem-solving and analytical skills; ability to investigate problems without supervisionIs results driven and team orientedComfortable with pay-for-performance compensation structureCoachable: Being receptive to feedback, willing to learn, embracing continuous improvementQualifications:College or University degree in a related fieldMinimum 2 years experience in the banking and mortgage brokerage industryStrong understanding of mortgage underwritingExperience conducting virtual meetings and presentationsExperience with Salesforce.com is preferredFamiliarity with Microsoft Office, including intermediate level of expertise using ExcelKey Performance Goals/MeasurementAchieve specific # of funded deals and volume targetsWorking Conditions: Limited travel may be requiredOutstanding compensation & benefits package (some examples include: Share Purchase Plan, Health and Dental coverage, Education/Career support and a paid Volunteer Day each year)Grow your career at Manulife in roles in our Banking, Insurance, Marketing and Asset Management areasAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Waterloo| On-site Automotive Support Advisor
Equest, Waterloo, ON
Position Summary:Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.Overall Responsibilities:• Ensure service delivered to customers meets contractual Key Performance Indicator ('KPIs')• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer• Greet customers in a courteous, friendly, and professional manner using agreed upon procedure• Maintain basic knowledge of client products and/or services• Prepare complete and accurate work including appropriately notating accounts as required• Participate in activities designed to improve customer satisfaction and business performance• Offer additional products and/or services• Track, document and retrieve information in call tracking database• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff• Handle Complaints and/or Fleet Assistance.Job Requirements:• Minimum 18 years of age• High School or secondary school diploma (or equivalent) required; College, University or post-secondary diploma (or equivalent) preferred• At least 1 year of customer service experience; contact center experience preferred• Back office experience preferred• Demonstrated ability or aptitude to understand automotive/technical issues and terminology• Positive attitude and a passion for customer care• Patient and friendly with all types of customers• Consistent level of professionalism and a conscientious nature• Flexibility and adaptability to work in a fast-paced environment• Ability to prioritize and manage own workload• Strong written and verbal communication skills (good spelling, grammar; avoid slang and jargon)• English Language proficiency• Excellent telephone customer service etiquette• Actively listens and asks probing questions to understand the customer's needs and determine the best course of action• Excellent verbal communication skills, responding with appropriate feedback (avoid slang and jargon) -Ability to demonstrate empathy and understanding; diplomatic, polite and apologizes where necessary• Computer literacy - competent in Microsoft Office/Google Suite, Internet Explorer, Edge and Google Chrome (required);• Ability to learn quickly in a dynamic environment, take own initiative and make decisions• Typing speed: minimum of 35 words per minute• Logical approach to problem resolution: gathers facts, takes corrective actions, escalates problems at the appropriate stage• Flexible schedule availability• Self-managed and disciplined• Team player, working with the team to achieve objectives, friendly and approachable even when busy• Ability to build relationships and collaborate with dealer personnel and internal stakeholders• Personifies willingness to help
Human Resources & Training Executive
Marriott International, Goa, Any, India
Job Number 24060933Job Category Human ResourcesLocation Courtyard Goa Colva, Colva Beach Road, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/07/2024 10:18 AM
Loss Prevention - Executive
Marriott International, Bengaluru, Any, India
Job Number 24061678Job Category Loss Prevention & SecurityLocation Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/08/2024 07:56 PM
Human Resource Executive
Marriott International, Goa, Any, India
Job Number 24063305Job Category Human ResourcesLocation Courtyard Goa Colva, Colva Beach Road, Goa, Goa, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/11/2024 09:32 AM
Personal Mortgage Consultant
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionPersonal Mortgage Consultant (PMC), Mortgage Broker Sales As a Personal Mortgage Consultant (PMC) for Mortgage Brokers you will be responsible for growing our Mortgage Broker channel through the promotion and education of our Manulife Bank solutions. This will involve handling and deepening existing mortgage broker relationships and prospecting for new ones. You will continually grow positive relationships through targeted call campaigns, virtual meetings and professional telephone and email sales activity. Your depth of underwriting knowledge will allow you to offer guidance and support to the broker on how to best position and package mortgage deals for submission.The ideal candidate is dynamic, loves challenging themselves, and has a fun competitive spirit. Your leader and your team will give you all the support, intensive coaching and training you need.Key AccountabilitiesEducation:Understand and present our selling strategy to mortgage brokers through our Manulife Bank sales education seriesWork with External Business Development Managers (BDM) to determine ideal candidates for the educational programProvide knowledge checks along the way to master statusDevelop, host and present virtual meetings for all brokers on your listFile Management:Support the broker through the entire process from pre-application to fundingProvide support and management to National Desks to solicit mortgage dealsManage funding ratios with brokers in their portfolioProcess referred and existing broker client deals.Relationship Management:Handle the transition of mortgage brokers to the external BDM upon successful completion of the educational series and achievement of a volume threshold or target # of funded deals.You will also manage the transition of mortgage brokers who fall below the required threshold for external BDM support to your support.Complete analysis of the mortgage brokers to identify who should be terminated from the relationship with Manulife Bank based on production.Build relationships and collaborate with key partners across the organization to facilitate Mortgage Broker requests (i.e. Compliance, Client Services, Marketing, Events, Product, etc.)Sales Planning:Handle and organize your daily tasks effectively to achieve productivity metrics in a way that best supports mortgage brokers and the sales region as a wholeLeverage technology to create efficiencies within your territory and overall sales team Skills Required: Demonstrated ability to persuade and negotiate through consultation and active listening skillsProven sales acumen, business development and prospecting proficiencyExecution of a repeatable and measurable sales processAbility to provide underwriting expertiseAble to cultivate strong relationships with both clients and internal partnersHas strong time management skills and the ability to prioritizeDemonstrates effective communication, organization and collaborationTakes initiative, is a positive influence and thrives in a fast-paced work environment - a fast learner and self-starter with a strong desire to winIs flexible and able to adapt to change, including changing priorities and tight deadlinesHas strong problem-solving and analytical skills; ability to investigate problems without supervisionIs results driven and team orientedComfortable with pay-for-performance compensation structureCoachable: Being receptive to feedback, willing to learn, embracing continuous improvement Qualifications:College or University degree in a related fieldMinimum 2 years experience in the banking and mortgage brokerage industryStrong understanding of mortgage underwritingExperience conducting virtual meetings and presentationsExperience with Salesforce.com is preferredFamiliarity with Microsoft Office, including intermediate level of expertise using Excel Key Performance Goals/MeasurementAchieve specific # of funded deals and volume targetsWorking Conditions: Limited travel may be requiredOutstanding compensation & benefits package (some examples include: Share Purchase Plan, Health and Dental coverage, Education/Career support and a paid Volunteer Day each year)Grow your career at Manulife in roles in our Banking, Insurance, Marketing and Asset Management areasAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsSalary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact [email protected] for additional information.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Executive - Loss Prevention
Marriott International, Raipur, Any, India
Job Number 24065465Job Category Loss Prevention & SecurityLocation Courtyard Raipur, NH-6 Labhandi, Raipur, Chhattisgarh, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: NoneMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/13/2024 09:27 AM