Job SummaryJob DescriptionWhat is the opportunity? Within RBC Investor Services (IS), the Market Services (MS) unit is responsible for driving revenue and NIAT through winning client activities in the markets space specifically, Foreign Exchange, Cash Products and Securities Lending.The mandate of this position is to support Market Services business management responsibilities by ensuring appropriate adherence with policies/frameworks, and oversee issues, risks, audit and compliance items.This position is situated on the trading floor and requires varied hours with the opportunity to work with partners outside of the usual time zones.The successful candidate will drive the effectiveness of the business or functional operating model by effectively partnering with functional resources including Finance, Risk, Legal, Strategy, Human Resources, Technology and Compliance.What will you do? Contributes to and oversees the Front Office Supervisory Program with a focus on regulatory supervision requirements, Regulatory Reporting, Client Documentation and Operational Risk programs globally.Investigate external vendor & regulatory technical specifications - DTCC & Unavista Technical Spec.Owns daily operations for regulatory reporting globally. This includes report submission, trade reconciliation, data mapping and validation while coordinating the remediation and resubmission of any trade exceptions within the allowable time frameand reports on all blocked/rejected trades, and trade exceptions. Work closely with IT and Front Office to automate and reduce inefficiencies related to Supervisory reviews and Risk Reports while acting as the point of contact for Operational Events impacting the MS business.Manage supplier invoices, payments, profiles such as contract renewals, agreements and MIS.Issue owner / coordinator, arising from internal audits / compliance reviews, regulator audits and those self-identified.Manage audit and regulatory items, operational risk controls and assessments, KYC, supplier risk management, and ensure compliance with risk appetite and regulatory requirements.Create and organize materials for multiple committees, such as the Supervisory and Oversight, Best Execution, FX execution committee.What do you need to succeed?Must-have Undergraduate degree in business/ finance or other relevant degree. MBA, CFA or post-graduate in a quantitative subject are nice to have.At least 2-5 years experience in business analyst, trading conduct, compliance and regulatory reporting roles.Knowledge of OTC FX derivatives products and reporting obligations (MIFID, OSC, MAS) is nice to have.Highly proficient with excel and technical systems, with exceptional business analysis, sound market and technical knowledge a requirement, specifically of financial services and asset management industry.Strong relationship management and communication skill and collaborative mindset with a proven ability to independently manage multiple, high visibility initiatives.Ability to own and seek better methods that include challenging the status quo for overall better outcomes while at the same time managing the applicable risks.Whats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Excellent exposureto communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriateWorking with an exciting, close-knit, supportive & dynamic groupOpportunity to collaborate with other business segments within the bankExcellent career development and progression opportunitiesA comprehensive Total Rewards Program including bonuses and flexible benefitsCompetitive compensationJob SkillsAudits Compliance, Critical Thinking, Detail-Oriented, Excel Reports, Financial Analysis and Reporting, Industry Knowledge, Internal Controls, Knowledge Organization, Microsoft Excel, Regulatory Applications, Regulatory ReportingAdditional Job DetailsAddress:ROYAL BANK PLAZA, 200 BAY ST:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Wealth ManagementJob Type:RegularPay Type:SalariedPosted Date:2024-04-09Application Deadline:2024-05-17Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Intermediate Financial Systems Analyst

Manulife Financial Corporation, Montreal, QC

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityCanadian Division Integrated Financial Solutions (CDIFS) is a customer-focused team that provides professional, technical and operational support to the Canadian Segment Finance function. The team analyzes, develops and maintains efficient, cost effective and controlled systems solutions for Finance using Manulife’s enterprise-wide tools. CDIFS plays a role in divisional financial control oversight, and supports projects and initiatives to develop, enhance and monitor finance systems and applications.Reporting to the Manager, Integrated Accounting Solutions (IAS), the Intermediate Financial Systems Analyst is responsible for analysis, creation and development of technology based analytical and reporting solutions. The Intermediate Analyst will support applications that are critical to Finance. The incumbent will also be required to perform interviews with contacts from multiple groups within Finance to understand complex requirements and develop automated tools and reports using advanced programming / reporting tools. The incumbent will inspire team members with a positive attitude and collaborative approach.ResponsibilitiesSystems Management & SupportUpdate SAS, SQL, VBA and C# scripts/programs to support Canadian Finance applications/processes.Experience with updating Alteryx, Power Query and Power BI report / process automationsTroubleshoot production server related issues.Coordinate with all other technical teams on data and server related updatesMaintain the standards of the CDIFS Service Level Agreement with business units and Finance clients.Support team members within work area to ensure timely and effective implementation of change initiatives.System documentation is continuously updated to reflect new changesProvide after-hours support when required in exceptional circumstances.Application DevelopmentAnalyze business requirements, define scope and design software solutions/reportsDevelop, test and deploy application enhancements into production environmentProvide User Acceptance Testing (UAT) and Steady State support.Continuous ImprovementPlay a significant role in achieving process improvement goals and best practices in Finance.Look for and analyze reporting problems/process inefficiencies autonomously.Demonstrate commitment towards continuously updating knowledge and skills.Customer ServiceResolve customer service issues and escalate to leader when appropriateIdentify and recommend refinements and improvements to service offeringsInvestigate system users inquiries / concernsBuild effective relationships and establish a prominent level of credibility within CDIFSWhat motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBCom with MIS major or Computer Science degree or comparable education with 2+ years of experience in a Consultant/Programmer/Analyst type roleIn-depth knowledge and experience in programming tools (SAS, SQL, Visual Basic (VBA), C#)Experience with Alteryx, Microsoft Power BI and Power QueryExpertise in Microsoft Office (Excel, Access)Experience with Mainframe is an assetExperience with Oracle Smartview, Lawson GL module & T-Recs is an assetExcellent analytical and problem-solving skillsAbility to communicate clearly in both verbal and in written formStrong interpersonal skillsWork well under pressure and able to work independentlyKnowledge of System Development Methodologies (SDM)Introductory knowledge of accounting fundamentals is an assetWhat can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationMontreal, QuebecSalary range is expected to be between$57,000.00 CAD - $95,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.