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Overview of salaries statistics of the profession "Human Resources Operations Analyst in Canada"

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HR ServiceNow Analyst
Ledcor, Vancouver, BC
Job Summary: You're passionate about people, data, technology, and continuous improvement. As a ServiceNow Analyst in Human Resources, you will ensure that the design, configuration, maintenance, and reporting of ServiceNow is optimized for HR. In this role, you will provide detailed case management insights to the HRIS and Employee Service Centre teams. You will also work to improve the self-serve digital experience for Ledcor employees within ServiceNow and manage our internal HR knowledge base system.This role can be based in Vancouver, Edmonton, Calgary or Toronto with flexible work from home arrangements. Come join Ledcor's HR Technology team today!Essential ResponsibilitiesEnsures efficient operation and utilization of HR Cases, including both service level support & processing requests, as well as the HR Demand system for future Workday EnhancementsReviews HRIS Cases for Workday enhancements to align labour vs. demand within the Workday roadmapMonitors HR Case service level agreements and works with HR leaders to support more effective case managementDesigns, develops, runs and distributes ServiceNow reports and dashboardsSupports the wider HR team to identify and mine additional data, as requiredOptimizes search functionality of internal HR knowledge base, reviews and updates content, and ensures consistency in delivery and effectiveness of published contentEnsures that HR service requests, tool enhancements and internal HR knowledge base evolve as digital tools continue to be leveragedExplore workflow functionality and connector capability to drive potential efficiencies between Workday and ServiceNowLiaises with Information Services on ServiceNow enhancements, and leads the HR support and testingQualificationsPost Secondary education in Human Resources or Information Technology4+ years of experience in data administration and analysisFamiliarity with case management systems and understanding of cloud computing and HRIS systems; experience with Service Now and Workday preferredReport writing and database management experienceExperience with structured project management, implementation, and testing methodologiesExcellent oral and written communication skills, including development and delivery of presentations and relevant knowledge transferExceptional organizational skills and ability to meet tight deadlines along with the ability to manage a diverse and demanding workload and juggle multiple deadlinesAbility to work with a wide range of customers and communicate effectively with all levels of the organizationAbility to use and modify tools and methods to support customer needs and have an understanding of business strategic issuesKnowledge of MS ExcelAdditional Information: Company DescriptionThe Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedSep 4, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Forest Analyst (Contractor) Resolute Northwestern Ontario Woodlands Operations
Produits forestiers Résolu, Thunder Bay, ON
Focused on both environmental stewardship and financial success, Resolute Forest Products offers promising and fulfilling job opportunities, where motivated individuals have every chance to accelerate their careers. If you are passionate and ready to make a difference, Resolute is the company that will assure you of success. Our Thunder Bay location in Ontario, Canada is currently seeking talent to fill the position of Forest Analyst (Contractor) Resolute Northwestern Ontario Woodlands Operations. This job is temporary, full-time. Forest Analyst (Contractor) Resolute Northwestern Ontario Woodlands Operations Resolute is seeking an organization or individual hereafter referred to as “the Contractor”, to assist our forest management team in fulfilling obligations related to planning and reporting on Sustainable Forest License (SFL) areas managed by Resolute and to do analysis to inform Resolute on wood supply and forest management in Northwestern Ontario. While office space and equipment, computers and software necessary to complete the obligations under this work program will be provided by and at Resolute office(s), the Contractor will have a computer(s) capable of running all of the different software programs listed below. The following described activities may be supplemented with additional duties from time-to-time which will not constitute more than 15% of the total work package. Contractor Work Package will responsibilities: Advanced GIS expertise and analytical skills (proficiency with the following an asset: ArcPro, ArcGIS, ArcMap, Spatial Analyst, Image Analyst) Forest estate models would be an asset (Remsoft Strategic Optimization and Tactical Optimization Model’s and SFMM proffered) Expertise/knowledge with forest modelling tools (OLT, MIST, ResidualTool, NDPEGTool, WWFTool, Patchworks) Conduct forest modeling and preparation of forest management plan documentation Conduct tactical optimization modelling in preparation of annual harvest and wood flow planning Sound knowledge in inventory preparation/review for updating/creating inventory products Expert knowledge in the preparation of model inputs, interpreting the results and preparation of packages for reviewing results Expert knowledge of Ontario’s Forest Management Planning Manual and Forest Information Manual Be a Registered Professional Forester, in good standing or ability to obtain Operating under the guidance of the Forestry Manager & Superintendent of Resolute FP Canada Inc. the Contractor will provide the required services on an ad-hoc/as required basis at an hourly rate. Ideal profile: Ideal candidate will have 3-5 years of proven provide forest management planning experience. A degree in Forestry; Ability to work as part of a team, to communicate with all levels of the organization and to adapt quickly to change Excellent communication and interpersonal skills Strong analytical, organizational and problem solving skills. The ideal candidate will possess the drive and passion to continuously improve upon the health and safety, efficiency, production, and planning targets for Ontario Woodlands In-depth knowledge of MS Office and solid computer skills Strong attention to detail combined with the ability to see the big picture; Your team: Reporting to the Forestry Manager, you will be part of a results-oriented team whose members are encouraged to exceed expectations. To be considered for this opportunity, please apply today! In order to be eligible for this position, you must be legally entitled to work in Canada for our company. Our Ontario Woodlands is located at 2001 Neebing Avenue, Thunder Bay, ON. The community of Thunder Bay is located in Northwest Ontario. For more information about the region, please visit http://www.thunderbay.ca/ or www.visitthunderbay.com) You will view Thunder Bay is naturally home to epic outdoor adventures. In and around the city, there are hundreds of parks and conservation areas ready for you to explore. Find golf, mountain biking, rock climbing, kayaking, angling and sailing opportunities within in walking distance; and Lake Superior - the world’s largest freshwater lake a mere stone’s throw away as well as the pleasures of many winter activities including skiing or snowmobiling. Other notable sites include: Fort William Historical Park: This is a recreation of an early 1800s fur trade post Sleeping Giant Provincial Park: This park is known for its scenic views and natural wonders Mount McKay: You can climb to one of the highest points in the province at this location Prince Arthur’s Landing: You can enjoy art galleries, museums, and food at this location Terry Fox Memorial: This memorial is dedicated to Terry Fox, a Canadian athlete who ran across Canada to raise money for cancer research Resolute Forest Products is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process. Only selected candidates will be contacted. Resolute Forest Products is an equal opportunity employer. Forest products are essential, as are each and every one of our employees and contractors. We take the necessary steps to protect the health and well-being of our employees and to safeguard the integrity of all Resolute facilities. We are all in this together. We are one community. We are #RESOLUTEPROUD Jobs where you grow We are a global leader in the forest products industry offering a dynamic and safe work environment with opportunities and challenges that will help develop your skills. With a diverse range of pulp, paper, tissue and wood products sold in over 70 countries, Resolute owns or operates some 40 facilities, as well as power generation assets, in Canada and the United States. We are a company writing a new story for itself in a rapidly changing industry. We have made important inroads to ensure long-term profitability and to be an environmental supplier of choice. In order to remain a leader in our field, we are looking for individuals who are driven and eager to learn. Come take part of our history and be part of the change! How are we building the Resolute of the future? Find out in our Annual Report, available at resolutefp.com/publications. Join the conversation! Visit The Resolute Blog at blog.resolutefp.com and follow us on LinkedIn, Twitter, and YouTube. 19722​ [[titleNOC]] Forestry
Junior Business Analyst to define and document interfaces of manual to automated operations within application subsystems, to external systems, and between
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Junior Business Analyst to define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems Our client has a requirement for the provision of IT Business, Innovation, Transformation, Project Management, Human resources, and Instructional/ Training resources in support of the functional development, maintenance and production support for legacy systems as well as any new systems that may come under development, and related work. Tasks include but are not limited to: a. Conducting User Acceptance Testing; b. Providing Tier 2 help desk support for functional/business issues from users; c. Developing and documenting statements of requirements for considered alternatives; d. Performing business analyses of functional requirements to identify information, procedures, and decision flows; e. Establishing acceptance test criteria with Client; f. Defining and documenting interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems; Apply
Intermediate Business Analyst to fulfill Performance Measurement functions, particularly developing and/or reviewing or expanding performance measurement s
S.i. Systems, Ottawa, ON
Our valued Public sector client is in need of a Intermediate Business Analyst to fulfill Performance Measurement functions, particularly developing and/or reviewing or expanding performance measurement strategies Our client has a requirement for the provision of IT Business, Innovation, Transformation, Project Management, Human resources, and Instructional/ Training resources in support of the functional development, maintenance and production support for legacy systems as well as any new systems that may come under development, and related work. Tasks include but are not limited to: a. Fulfilling Performance Measurement functions, particularly developing and/or reviewing or expanding performance measurement strategies; b. Fulfilling Business Intelligence functions, including building and adjusting reporting capabilities and reporting formats in Cognos; c. Evaluating existing procedures and methods, identifying and documenting items such as database content, structure, application subsystems; d. Defining and documenting interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems; Apply
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82 Hourly, for 35.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
Human resources co-ordinator
Dap Group Ltd., Kamloops, BC, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$38.46 Hourly, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:401 Paul Lake RdKamloops, BCV2H 1J8(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mail401 Paul Lake RdKamloops, BCV2H 1J8
Systems Analyst 3 - Storage Specialist
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Union - CUPE Local 402 - Regular Full-Time Scope Reporting to the IT Operations Manager, the Systems Analyst 3 is responsible for maintaining the integrity of enterprise systems including but not limited to server, storage, and infrastructure applications, as well as leading junior team members in carrying out Systems Analyst functions. Responsibilities • Administer all aspects of an Enterprise SAN environment, including installation, configuration, patching and upgrades; • Administer users, servers and storage in an M365, Azure, AWS and on-premise Windows environment; • Administer a VMWare and Hyper-V environment through all phases of a VM's lifecycle, including creation, patching, updating, and decommissioning; • System administration tasks, including scripting to automate routine tasks, performance monitoring and tuning; • Provide mentoring and direction for junior team members in the implementation and documentation of new information systems; • Prepare workflow charts, models and create documentation for procedures and processes; • Liaise with users, other IT staff, and vendors during the development of a new system and to determine the cause of, and correct, system malfunctions; • Assist in the preparation of project plans including cost/benefit analysis, Work Breakdown Structures, effective IT resource allocation and input into project prioritization. Qualifications • Degree in a related field from a recognized institution • Four years' related experience • An acceptable equivalent combination of education and experience may be considered Experience with the following will be a benefit: •Netapp storage infrastructure • Cisco UCS and HCI infrastructure • VMWare / Hyper-V • M365, Azure and AWS administration • PowerShell scripting Other Information Hourly Rate: $55.86 Step 1 Step 2 - 6 Months Step 3 - 18 Months Step 4 - 30 Months Hourly Rate $55.86 $58.40 $60.82 $63.35 Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Our Values Integrity - Service - Teamwork - Innovation - Community
Senior Cloud System Analyst to manage configurations, monitor system health, and troubleshoot issues Internal Cloud System
S.i. Systems, Ottawa, ON
Our public sector client is looking for a Senior Cloud System Analyst to manage configurations, monitor system health, and troubleshoot issues Internal Cloud System Our client is modernizing its IM/IT environment to support digital operations and enable technology excellence in service to Canadians. There is a requirement to support and evolve the Data and Analytics Program to ensure it continues to meet the ongoing demands of the current and future business vision and strategy, as well as comply with the Government of Canada’s direction for Data Strategy and Open Government. Task; but not limited to : Monitor cloud application performance, resource utilization, and system health. Troubleshoot and resolve application-related issues and errors promptly. Optimize application configurations and parameters for better performance and cost-efficiency. Implement security updates and patches to ensure application security and compliance. Perform regular backups and implement disaster recovery strategies. Scale application resources based on usage patterns and demands. Manage access controls and permissions for users and teams. Audit and analyze logs and metrics to identify potential issues or improvements. Upgrade application components and dependencies to newer versions for enhanced features and security. Collaborate with development teams to address bugs and improve application performance. Document troubleshooting procedures and best practices for future reference. Communicate with stakeholders regarding system maintenance, upgrades, and downtime schedules. Respond to support tickets and inquiries, providing timely and effective resolutions. Ensure compliance with industry standards and regulations related to application systems. Implement and manage automated monitoring and alerting systems. Must Haves Secret Clearance 5 years of Experience in optimizing Cloud Based Applications Nice To Have 7 years of experience monitoring and troubleshooting cloud application performance University Degree, or 2 year College Diploma Apply
IT Continuity/Disaster Recovery Analyst, Deloitte Global Technology
Deloitte,
Job Type:Permanent Reference code:125834 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. Experience a firm where wellness matters. Be expected to share your ideas and to make them a reality. Do you enjoy collaborating with others to help solve problems? Keep reading! What will your typical day look like? We are looking for an IT Continuity/Disaster Recovery Analyst with a knowledge of IT Continuity/DR planning with experience in managing medium to large environments. Our mission is to deliver services that matter and achieve and sustain operational excellence. You will be at the heart of fulfilling our mission by working closely with our Global, Business, Security Operation and Risk Management teams to develop and execute a comprehensive plan that addresses our IT Continuity/DR, Business Continuity, and Crisis and Emergency Management. The IT Continuity/Disaster Recovery Analyst collaborates across teams to develop and implement plans that anticipate, address, and mitigate the effects of various business interruptions. Duties/Responsibilities include: Partners with IT Continuity, Disaster Recovery & Resilience Leader to develop and maintain IT Continuity/Disaster Recovery plans and procedures. This will include but not limited to reviewing, updating, and expanding plans and protocols. Conducts risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions. Collaborates with IT staff to develop and implement best practices to protect and restore data and systems in the event of natural disasters, viruses, and hackers. Identifies and implements recovery operations and methods to allow the company to function at limited or partial capacity in the event that part or all of the infrastructure is damaged or destroyed. Collaborates with service owners in the creation and facilitation of practice drills for plan execution. Work with multiple teams to analyze and develop detailed plans for the migration of services to alternative hosting locations where applicable. Focus will be on cloud technologies where possible. Communicate weekly updates to leadership on status of planning and migration activities. Where possible, identify improvements in migration processes and implement automation to reduce time and resources required to complete the tasks. Ensure all Service Level Agreementsfor recovery are met. Work with the appropriate team members to ensure proper continuity planning and testing has been completed and approved. Ensure all change management processes are followed as required. About the team Deloitte Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about you Required: Bachelor's Degree Must demonstrate experience executing the full cycle of Disaster Recovery In-depth knowledge of: Business Impact Assessments (BIA), Recovery Time Objective (RTO), Recovery Point Objective (RPO), and Maximum Tolerable Period of Disruption (MTPD) Information Technology Resilience Microsoft Windows Operating Systems and Office Suite Cloud vendors and technology, specifically Microsoft Azure Experience with: ServiceNow Platform Configuring Business Continuity Module (BCM) tool in ServiceNow Tracking DR compliance status for all applications/services using ServiceNow's Configuration Management Database (CMDB). Change management processes. Reviewing, updating, expanding DR plans, protocols and post exercise reports. Consulting with IT Audit and risk teams for DR processes. Business Continuity Management System (BCMS) framework Effective analytical, troubleshooting, and critical thinking skills Excellent organizational, interpersonal and communication skills Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe Experience in recognizing and managing confidential/sensitive information. Must demonstrate a professional and prompt responsive attitude toward service delivery and customer service. Ability to positively participate in an inclusive team culture. Preferred: ITIL Certification In-depth knowledge of replication technologies including both on and off premises, and Microsoft Azure backup General knowledge of Veeam backup and replication, knowledge of Zerto Total RewardsThe salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: BPO, Recruiting, Developer, Consulting, Risk Management, Human Resources, Operations, Technology, Finance
Human resources co-ordinator
Dap Group Ltd., Drayton Valley, AB, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$33.46 Hourly, for 30 to 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Fas Gas Pembina Service, 5001 50 AveDrayton Valley, ABT7A 1R6(1 vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Dap Group Ltd.How to applyBy emailBy mailFas Gas Pembina Service,5001 50 AveDrayton Valley, AB, ABT7A 1R6
Human resources co-ordinator
Haryanvi Brothers Ltd (HBL), Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$41.00/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:4403 45 AveLloydminster, SKS9V 0W7(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
Sr. Analyst Performance Mgmt
Rogers, Brampton, ON
Sr. Analyst Performance Mgmt We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!Rogers is actively seeking a highly skilled and motivated individual to join our team as a Senior Analyst - Performance Management. As a key member of the Centre of Excellence, you will contribute to ongoing portfolio planning, analysis, and process improvements within the organization. The successful candidate will play a crucial role in supporting project management and portfolio planning processes, ensuring compliance with data quality and governance standards.What you will be doing As a Senior Analyst - Performance Management, you will be accountable for the following: Portfolio Management: Analyze project and portfolio data, develop metrics & benchmarks, and provide insightful reporting for management decisions. Ensure rigorous follow-up of all initiatives, maintaining compliance with data quality and governance standards. Project Management: Maintain backlog and resource assignment for all projects/programs in JIRA PPM. Participate in the improvement of project and portfolio management methodologies. Encourage PPM maturity through coaching and influencing the Rogers community. Support processes and standards documentation activities in a centralized CoE knowledge base. Guide project/program managers and deliver training for project/program managers. Data Analysis and Reporting: Utilize expertise in Excel, JIRA, and Power BI to conduct data analysis. Develop meaningful dashboards, KPIs, and reports to support effective decision-making. Manage forecasts for projects and ensure accurate and timely reporting. Additionally, the incumbent is expected to: Position the CoE as a trusted partner by striving for excellence and communicating with conviction. Lead small projects in partnership with other teams, as needed. Actively support the rollout of new processes, standards, best practices, tools, and techniques. Actively participate in the Project Management Community of Practice. Champion collaboration. Carry out all other related tasks. What you will bring 5+ years of relevant work experience (e.g., project management, PMO support, business analysis). Experience working in a PMO group is strongly preferred. Experience working within an IT/Technology department or related environment is strongly preferred. Expert-level knowledge of Excel required, macro programming experience is required. Expert-level knowledge of tools (e.g., SharePoint, Confluence, easyBI, PowerApps, Power BI, Oracle, SmartView). Experience supporting a PPM system (e.g., JIRA). PMP or similar certifications are strongly desired. Skills: Highly motivated with demonstrable leadership attributes. Outstanding analytical and critical thinking skills. Extremely diligent and attentive to details. Effective communicator at all levels with excellent English writing skills. Ability to cope under pressure and balance multiple priorities. Strong understanding of project management and IT governance (e.g., ITIL, PMBO, Scrum). Working towards Certification or is certified in one skill area (e.g., Six Sigma, SAFe, Lean Portfolio Manager, etc.). Strong understanding of financial planning and budgeting desired. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 8200 Dixie Rd (341), Brampton, ON Travel Requirements: None Posting Category/Function: Project Management & Information Technology Requisition ID: 295767 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:CorporateLocation: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Performance Management, Lean Six Sigma, Real Estate, Six Sigma, Supply Chain, Human Resources, Management, Sales, Operations Apply now »
Administration Technician - Human Resources #10678
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100% of 35 hours THE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge of Office 365. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem-solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Strong listening and empathy skillsDiscretion and objectivity.Must be available and flexible regarding the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Systems Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:5+ years experience as a systems analyst.Experience with the projects related to 24x7 critical environments and operations,Experience working in the PSRN projectUnderstanding of emergency health services including ambulance communications.
Administration Technician - Human Resources #10682
Commission scolaire Central Québec / Central Québec School Board, Quebec City, QC
Become a driving force in human resources, helping to optimize our staffing processes. Join our team and seize the opportunity to actively contribute to the success of our organization while developing your skills in a stimulating and collaborative environment!Job percentage: 100%, until the return of the incumbentTHE POSITIONYour main mission will be to play a key role in managing human resources, applying standards, and supporting administrative operations. This position offers you the opportunity to assist professional and managerial staff, contributing directly to the success and efficiency of our organization.RESPONSIBILITIESCarry out the complete recruitment cycle for teaching, support, and professional positions, while reinforcing the reputation of our School Board.Actively participate in the drafting of job descriptions and the application of collective labor agreements in terms of personnel movements.Act as a resource for school and department managers, to identify needs and provide the necessary support in the application and deployment of good HR practices and regulations in place.Screen applications.Carry out rigorous administrative follow-up of employee files (contracts, work permits, skills tests, etc.) and properly integrate information into the appropriate systems.Manage and improve the induction and integration process for new employees, including salary evaluation.Create and adapt work methods, participate in human resources needs analysis and standards development, to optimize processes.Use various software programs and produce reports and ensure their transmission to the relevant organizations.Perform any other related tasks as required. SchoolingHold a Diploma of College Studies in business administration with an option appropriate for the class of employment or a diploma or an attestation of studies recognized as equivalent by the competent authority.Excellent spoken and written English and French.Sound knowledge in computer software - Word, Excel; Access would be an asset. Capacity to work and cope with simultaneous demands and works cooperatively with team and other staff members.Capacity to learn and adapt to new situations.Excellent judgment, analytical skills and problem solving ability. The ability to prioritize, organize, plan, carry out and follow-up in an autonomous fashion.Good memorization capacity and very attentive to details.Excellent interpersonal skills.Discretion and objectivity.Must be available and flexible in regards to the working hours due to the fact that certain selection activities could possibly take place outside of regular office hours.The candidates who wish to be considered for this position will undertake tests to evaluate their knowledge in English and French writing, in Word, Excel and Access, and in problem solving and analytical skills. 
Human resources co-ordinator
Smooth Concrete Services LTD, Lloydminster, SK, CA
Title:Human resources co-ordinatorJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$39.82/ Hour, for 30-40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationSecondary (high) school graduation certificateExperience1 year to less than 2 yearsResponsibilitiesTasksPlan, develop, implement and evaluate human resources policies and programsResearch and prepare occupational classifications, job descriptions and salary scalesCo-ordinate employee performance and appraisal programsHire, train and supervise staffNegotiate collective agreements on behalf of employers or workersAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureTight deadlinesAttention to detailPersonal suitabilityExcellent oral communicationExcellent written communicationOrganizedClient focusEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail4403 45 AveLloydminster, SKS9V 0W7
ADMN O 24R - Business Continuity Analyst
BC Public Service, Surrey, BC
Posting Title ADMN O 24R - Business Continuity Analyst Position Classification Administrative Officer R24 Union GEU Work Options Remote Location Multiple Locations, BC CA (Primary)Prince George, BC V2N4P7 CARichmond, BC V7C 4M9 CASurrey, BC V4P 1M5 CAVancouver, BC V6B 0N8 CAVictoria, BC V9B 6X2 CASalary Range $76,071.18 - $86,658.48 annually Close Date 4/11/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Citizens' Services Ministry Branch / Division Corporate Services Division/ People, Planning & Organizational Support Branch Job Summary Join dedicated professionals making valuable contributions to the lives of British ColumbiansDIVISION/BRANCH OVERVIEW The People, Planning and Organizational Support Branch is comprised of Strategic Human Resources (SHR) and the Corporate Planning and Strategic Initiatives Team (CPSI). The CPSI team plays an integral role in achieving the ministry Vision and Mission by leading the development of corporate goals, objectives, and priorities, and enabling the reporting and measurement of success. CPSI is also responsible for the Ministry Operations Center and Business Continuity Management Program providing expert leadership, direction, and support services to divisions in meeting core policy requirements and ensuring timely response to emergency events affecting the Ministry.JOB OVERVIEW Business Continuity Analystwill promote, plan, develop, implement, test, and monitor ministry-wide business continuity plans to ensure business priority and mission critical ministry services and processes continue to function or are returned to service as quickly as possible in the event of a business interruption.Job Requirements:• Bachelor's Degree in a related field and 2 years of *related experience; OR • Diploma in a related field and 3 years related experience; OR • Certificate or coursework in Business Continuity Planning and 4 years *related experience; OR • An equivalent combination of education and experience may be considered.*Related experience includes the following: • Experience with facilitating groups to consensus, developing and delivering adult training and designing and delivering emergency management exercises. • Experience in the preparation of business case analyses and RFPs/RFIs.Proviso/Willingness statement: • Work requires on-call and extended hours during incidents and exercises.For questions regarding this position, please contact [email protected] .About this Position: Currently there is one (1) permanent opportunity available. Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations. The position headquarters will Victoria, Vancouver, Surrey, or Prince George. An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services. To learn more about these B.C communities you can click on the Hello BC link here! Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Systems Analyst - Senior
Computer Consultants International, Inc., Toronto, ON
HYBRID position at Toronto, OntarioMust haves:5+ years experience as a systems analyst working and living in the SE region of Ontario.Experience with the projects related to 24x7 critical environments and operationsExperience working in the PSRN projectUnderstanding of emergency health services including ambulance communications.
Network Analyst II
TRIUMF, Vancouver, BC
Discover TRIUMF, Canada's particle accelerator centre. We are a publicly funded, not-for-profit research lab that is a hub for discovery and innovation.Our mission is to serve as Canada’s particle accelerator centre.  We advance isotope science and technology, both fundamental and applied.  We collaborate across communities and disciplines, from nuclear and particle physics to the life and material sciences.  We discover and innovate, inspire and educate, creating knowledge and opportunity for all.TRIUMF's diverse community of nearly 600 multidisciplinary researchers, engineers, technicians, tradespeople, staff, and students create a unique incubator for Canadian excellence, as well as a portal to premier global collaborations.  Fueling innovation and improving lives, we are committed to accelerating discovery and shaping a better world.Join our dynamic team at TRIUMF, where innovation meets excellence! As an integral member of our Information Systems & Technology Department, you'll spearhead the optimization of our computing facilities. We're seeking a talented Network Analyst II to not only implement but also elevate our networking infrastructure to unprecedented heights.Your role is critical: you'll craft, support, and meticulously document a cutting-edge networking environment. From on-premise to cloud-based resources, your expertise will ensure that TRIUMF stakeholders navigate a seamless, secure, and efficient digital landscape.Are you ready to leave your mark on groundbreaking scientific endeavours? Apply now and be part of our journey towards technological excellence!RESPONSIBILITIES:Collaborates with the Group Lead, Network Services and external network support consultants to design solutions for existing complex or organization-wide networking systems;Assesses and helps to address facilities' bandwidth requirements, system interdependencies, and network performanceCollaborates with others within and across units to problem-solve technical issues;Resolves complex system-related failures;Installs, configures and maintains network components, and coordinates efforts related to these activitiesAnalyzes networking and cybersecurity requirements and develops processes and procedures to ensure smooth and scalable network operations;Participates in defining disaster recovery plans (DRP) and business continuity plans (BCP) and the development and execution of network test plans.Ensure change management procedures are followed for anticipated changes to networking systemsDevelops and advises on major network projects and project statuses; Leads major network implementation projects;Contributes as a senior resource to network design, architecture and lifecycle planning exercises;Collaborates with team members on the evaluation of future technologies and makes recommendations for networking system and solution upgradesProvides technical guidance and mentoring to junior team membersDevelops methodologies for improving procedures and coordinating system implementation and documentation; Installs, configures, tests, and deploys network devices such as Firewalls, Routers, Switches, and Wireless Infrastructure according to a plan developed with the Group Lead, Network ServicesParticipates in the CANARIE Joint Security Project activities as directed by the Group Lead, Network Services and the Group Lead, CybersecurityMonitors and reports on Cyber Security incidents and threats by periodically reviewing system logs and other reporting and analytics troves;Develops and maintains appropriate documentation on network topology and design, as well as the deployment and configuration of network devices;Keeps knowledge of network hardware and related solutions up to date and uses it to inform and influence TRIUMF standardsCommunicates and provides specialist advice to operating staff and client departments within TRIUMF to identify their computing needs and to provide practical solutions;Maintains appropriate professional designations and up-to-date knowledge of current networking standards, systems and tools.Provide emergency after-hours support on a rotational basisPerforms other duties as requiredKNOWLEDGE AND SKILLS:Demonstrated experience in planning, implementing and managing DDI (DNS, DHCP & IPAM) solutions at an enterprise level;Firewall configuration including port management, VLAN and VPN, IPV4 and IPV6, DNS, DHCP  and related protocols and technologies.Experience implementing 802.1X Network Access Control (NAC), or similar technologiesDemonstrated experience managing high-security network environments required; Experience with implementing architectures in compliance and adherence to security requirements such as PCI-DSS, SOC2, ISO 27001, or other frameworks desirable;Experience designing and analyzing WiFi infrastructure requirements a plus;Experience with managing HPC, AV and/or Telephony QoS requirements a plus;Experience implementing and managing next-gen firewalls (NGFW) a plus;Experience implementing and managing web application firewalls (WAF) a plus;Familiarity with AI-based network analysis, intrusion prevention and detection systems a plus;Cisco CCNA/CCNP or Juniper JNCIA/JNCIS certifications would be beneficialMust have demonstrated experience troubleshooting complex network systems and environments; must demonstrate critical thinking and problem solving skillsMust have experience designing, implementing and managing network-layer securityMINIMUM QUALIFICATIONS AND YEARS OF EXPERIENCE:Requires a degree in Information Technology and at least 5 years of relevant experience and demonstrated leadership ability or the equivalent combination of education, training, and experience. Relevant networking certifications such as JNCIA/JNCIS (preferred) or CCNA/CCNP are highly recommended.Position type:PermanentHours per week:35Total RewardsAt TRIUMF, we value our employees and are committed to providing a competitive total rewards package. We offer comprehensive benefits that promote the well-being and security of our staff and provide an excellent opportunity to grow your career in a high-profile national research facility, where you can make a difference.Salary Range:$77,400.00 - $96,800.00Benefits Information:TRIUMF paid dental, extended health, vision care, emergency travel assistance, EAP, Life Insurance, and supplementary Wellness Benefits.Excellent Employee Pension PlanDisability benefits, and optional additional Life insurance and AD&D.Generous time awayMaternity and paternity leaves and top-upsAs a requirement of this position, the successful candidate will need to provide acceptable proof that they have been fully vaccinated for COVID-19, or demonstrate that they are unable to be vaccinated against COVID-19 for reasons protected under the BC Human Rights Code. TRIUMF will grant reasonable accommodation requests up to the point of undue hardship.Application closing date:April 27, 2024Apply now and be part of our extraordinary journey.Learn more about the amazing research and work we do at TRIUMF.https://www.discoverourlab.triumf.cahttp://www.rarestdrug.comEquity, diversity, and inclusion are integral to excellence and enhance our ability to create knowledge and opportunity for all. Together, we are committed to building an inclusive culture that encourages, supports, and celebrates the voices of our employees, students, partners, and the people and communities we serve.As an equal opportunity employer, committed to diversity, we encourage applications from members of groups that have been marginalised on any grounds enumerated under the B.C. Human Rights Code. All qualified applicants will receive consideration for employment.Contact information:Email: [email protected]: 604.222.1047Fax: 604.222.37914004 Wesbrook Mall - Vancouver, BC - V6T 2A3TRIUMF is located on the traditional, ancestral, and unceded territory of the xwməθkwəy̓əm (Musqueam) People, who for millennia have passed on their culture, history, and traditions from one generation to the next on this site.
Sr. Dialer Analyst
Rogers, Toronto, ON
Sr. Dialer Analyst At Rogers, we put our customers first in everything we do! We're growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we're passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity: What you will be doing: Monthly tracking, analyzing, and reporting of key outbound business performance indicator results for all Rogers products lines such as Rogers Wireless/ Cable / Fido Liaise closely with Inbound Workforce Management to ensure alignment to Inbound service level objectives and outbound hours availability. Execute and develop reporting to understand and analyze areas of performance optimization. (eg. reducing abandonment rate/ increasing occupancy/ increasing right time of day dialing/ outbound staffing recommendations and skill profiles) Maintain daily outbound forecasting models and revise assumptions as determined through performance management of key drivers (trending volumes/ connect rates/ AHT/ occupancy) Real time support and dailycommunication of outboundresults to various Leadership groups Identifying root cause of positive and negative changes in performance and communicate impacts on call center performance and dialer operations including short and long termrecommendations. Change management- Technical Lead in the management of change across all product lines including outsourcers to effectively test / implement and manage calling campaigns / dialing lists Test and validate any business requirements for new business and infrastructure improvements. Liaise closely with IT groups to understand impacts of upcoming technical changes/ outages to Credit Operations critical systems and communicate / provide recommendations to business owners as related to outbound operations. Forward thinking with the ability to consider and strategize about customer experience and business challenges and proactively propose solutions. Act as a subject matter expert on outbound dialer performance and overall campaign management nationally Triage all major departmental technical issues as it relates to Call Routing and Dialer Perform other duties and special projects as required such as champion-challenger testing and other exploratory exercises to identify performance opportunities. Monitor dialer performance in real time and support and troubleshoot dialer outages, idle time and technical issues when they arise. Coordinate multiple program list strategies and support Leadership with operational execution of various dialer programs for multiple stakeholders. Provide effective communication to questions, inquiries, and requests from the business via chatrooms and meetings in MS Teams Balance priorities of each business channel and support all stakeholders promptly and equitably. What you will bring: Post-secondary degree/diploma or 5 years work experience in same capacity. Advanced knowledge of outbound contact dialer environments, systems and reporting Outbound contact platform experience is required ALI CallTech and OnQ experience is an asset Collections or Telesales experience is an asset Intermediate/advanced knowledge of data structures & databases (Oracle, SQL, Unix) Excellent knowledge and proficiency in Microsoft Office suite of products (Excel, Word, PowerPoint, Access, Teams etc.) Self-starter with a positive attitude and determination to learn and improve skills on an ongoing basis Excellent communication, presentation, and interpersonal skills (written and oral) to interact effectively with multiple business channels and Senior Leadership Excellent organizational and time management skills to meet deadlines and handle changing priorities. Ability to manage multiple projects simultaneously and thrive in a fast-paced environment with competing priorities on short timelines Flexibility to work outside normal business hours including weekends / evenings and statutory holidays as required by the business Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style. Ability to distill and communicate complex analytic recommendations to both technical and non-technical stakeholders, both orally and in written presentation Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues. Metrics driven, with strong risk management and analytical capabilities in situations of increasing complexity. Strong critical thinking skills combined with concrete, disciplined execution, as well as decisiveness and an action orientation. Very high ethics and respect for team, peers and clients alike. Champions and exhibits the Company corporate culture. Collaborative leader with demonstrated ability to impact and influence across various functions and groups at all levels of an organization. Ability to execute against multiple priorities and excel in a fast-paced, results-oriented work environment with great attention to detail. Demonstrated ability to effectively manage multiple projects and priorities simultaneously. Schedule: Full time Shift: Variable Length of Contract: Not Applicable (Regular Position) Work Location: Remote, Remote, Remote Travel Requirements: None Posting Category/Function: Call Centre Operations & Operations Support Requisition ID: 307315 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Customer ExperienceLocation: Toronto, ON, CA Richmond, BC, CA St. Albert, AB, CA Oshawa, ON, CA Belleville, ON, CA Kincardine, ON, CA Sherbrooke, QC, CA St Thomas, ON, CA Caraquet, NB, CA York, ON, CA Oakville, ON, CA Brossard, QC, CA Prince George, BC, CA Cochrane, AB, CA Lethbridge, AB, CA Thornhill, ON, CA Hamilton, ON, CA Peterborough, ON, CA Regina, SK, CA Squamish, BC, CA Markham, ON, CA New Minas, NS, CA Guelph, ON, CA Anjou, QC, CA Airdrie, AB, CA Fort McMurray, AB, CA Grand Falls-Windsor, NL, CA Levis, QC, CA Saint-Leonard, QC, CA Kanata, ON, CA Dartmouth, NS, CA Saint-Basile, NB, CA Halifax, NS, CA Pefferlaw, ON, CA Owen Sound, ON, CA Victoria, BC, CA Lasalle, QC, CA Whitby, ON, CA Timmins, ON, CA Whistler, BC, CA Winnipeg, MB, CA Newmarket, ON, CA Kelowna, BC, CA Niagara Falls, ON, CA Repentigny, QC, CA Vernon, BC, CA Barrie, ON, CA Burnaby, BC, CA Mississauga, ON, CA Laval, QC, CA Woodstock, ON, CA Sault Ste. Marie, ON, CA Cranbrook, BC, CA Bathurst, NB, CA Bedford, NS, CA Lower Sackville, NS, CA Chatham, ON, CA Amherst, NS, CA Bradford, ON, CA Edmonton, AB, CA Campbell River, BC, CA Grande Prairie, AB, CA Cornwall, ON, CA Vancouver, BC, CA McLeods, NB, CA Brantford, ON, CA Kingston, ON, CA St. John's, NL, CA Trois-Rivieres, QC, CA Glace Bay, NS, CA Saint-Bruno, QC, CA Keswick, ON, CA St Catharines, ON, CA London, ON, CA Grand-Sault/Grand Falls, NB, CA Ajax, ON, CA Surrey, BC, CA Dundas, ON, CA Midland, ON, CA Corner Brook, NL, CA St Peters, NS, CA Saint-Jerome, QC, CA Brooks, AB, CA Port Williams, NS, CA Waterloo, ON, CA Truro, NS, CA Granby, QC, CA Moncton, NB, CA Fredericton, NB, CA Ancaster, ON, CA Sydney, NS, CA Burlington, ON, CA Dorval, QC, CA Montreal, QC, CA North Vancouver, BC, CA Concord, ON, CA Edmundston, NB, CA Joliette, QC, CA Medicine Hat, AB, CA Gatineau, QC, CA Quebec, QC, CA Waterdown, ON, CA Orangeville, ON, CA West Vancouver, BC, CA Russell, ON, CA East York, ON, CA Keddys Corner, NS, CA Orleans, ON, CA Sarnia, ON, CA Gander, NL, CA Charlottetown, PE, CA Calgary, AB, CA Okotoks, AB, CA Tsawwassen, BC, CA Summerside, PE, CA Woodbridge, ON, CA Terrebonne, QC, CA Sudbury, ON, CA Unionville, ON, CA Fort Saskatchewan, AB, CA Kamloops, BC, CA Longueuil, QC, CA Beresford, NB, CA Langley, BC, CA Sherwood Park, AB, CA Fenelon Falls, ON, CA Aurora, ON, CA Pembroke, ON, CA Brandon, MB, CA Stouffville, ON, CA Stittsville, ON, CA Brampton, ON, CA Collingwood, ON, CA Pickering, ON, CA North Bay, ON, CA Port Perry, ON, CA Shediac, NB, CA Orillia, ON, CA Saint-Hubert, QC, CA Thunder Bay, ON, CA Saint-Jean-sur-Richelieu, QC, CA Courtice, ON, CA Miramichi, NB, CA Nanaimo, BC, CA Wetaskiwin, AB, CA Camrose, AB, CA Maple, ON, CA Gloucester, ON, CA Chateauguay, QC, CA Bracebridge, ON, CA Port Coquitlam, BC, CA Canmore, AB, CA Liverpool, NS, CA Mount Pearl, NL, CA Trenton, ON, CA Beloeil, QC, CA Duncan, BC, CA New Westminster, BC, CA Blainville, QC, CA Toronto, ON, CA Salaberry-de-Valleyfield, QC, CA Coquitlam, BC, CA Penticton, BC, CA Rocky View County, AB, CA Yarmouth, NS, CA Stratford, ON, CA Tillsonburg, ON, CA Bloomfield Station, PE, CA Dieppe, NB, CA Nepean, ON, CA Rosemere, QC, CA Richmond Hill, ON, CA Ottawa, ON, CA Courtenay, BC, CA Boisbriand, QC, CA Saskatoon, SK, CA Milton, ON, CA Scarborough, ON, CA Simcoe, ON, CA Chilliwack, BC, CA Etobicoke, ON, CA Abbotsford, BC, CA Saint John, NB, CA Pointe-Claire, QC, CA Bowmanville, ON, CA Red Deer, AB, CA Cambridge, ON, CA Lachine, QC, CA Saint-Laurent, QC, CA Oromocto, NB, CA North York, ON, CA Georgetown, ON, CA Strathmore, AB, CA Mont-Royal, QC, CA Windsor, ON, CA Kitchener, ON, CA Little Britain, ON, CA Vaudreuil-Dorion, QC, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Call Center, Change Management, Performance Management, Risk Management, Work from Home, Customer Service, Finance, Human Resources, Management, Contract Apply now »