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Director of the Education and Training Institute
Calgary Communities Against Sexual Abuse, Calgary, Alberta
We are a dynamic service delivery agency that offers a dual mandate of clinical and education programs.  CCASA is seeking a Director of the Education and Training Institute to join our team. This senior level position is part of CCASA’s management team and will be responsible for the further development and on-going management of the CCASA Education and Training Institute.  The Institute offers professional and community sexual violence education and training within the following areas: Children and Youth; Men’s Engagement; Sexual Harassment, with a focus on the workplace; Clinical Education, with a focus on sexual violence specialized trauma work; and general community education, including how to respond to sexual assault disclosures. The successful candidate will be flexible and able to adapt to multiple demands while maintaining a vision of serving people who have experienced sexual violence as well as the broader community. Responsibilities of the Director of the Education and Training Institute include:              Further development and on-going management of the Education and Training InstituteOversight and management of all CCASA education and training programsWork collaboratively with the management and supervisor teams to ensure the implementation of organizational strategic, program and business plansProvide supervision and mentorship to the Education & Training Institute staff and supervisors  Initiate the development of creative and effective education and training programming through the InstituteRepresent CCASA in collaborative community initiatives and participate in the promotion of both the Institute and CCASA programs and servicesEnsure the integration of a sexual violence trauma lens within Education and Training Institute programsComplete program evaluations and funder applications and reportsProvide training and support to Institute staff in order to ensure the delivery of professional quality servicesProvide crisis support, information, advocacy and referrals when necessary * Successful applicants will be required to work some evenings and weekends and must have access to their own transportation. The successful applicants will have the following qualifications, skills and areas of specialized knowledge:Minimum, an undergraduate degree in human/social services, preferably in social work, education or adult education, or other related fieldsMinimum five to eight years curriculum development, education and training experience preferably in anti-violence and not for profit sectorsHigh level management of Education and Training Programs/Institutes including pursuing agency business and strategic planning goals and directions as these relate to the Education and Training Programs /InstituteStaff development and supervision of professional and frontline training and education staffManaging interpersonal relationships with intra and inter-disciplinary professionalsNetworking and promotional approaches within professional and community groupsKnowledge of public relations and marketingFunder report and proposal writingBuilding and supporting an effective and healthy staff teamProven skills in curriculum development, training and evaluation and ability to communicate this informationFlexibility and adaptability to changing demands and client groupsPracticing within consensus building and solution focus problem solving approachesStrong communication skills (oral and written)Anti-oppressive philosophy; respect for diversity, intersectionality, feminismAnalysis and understanding of the many forms of sexual violenceAdult education and other educational pedagogical approachesDemonstrated commitment to the pursuit of equityImpacts and effects of trauma and working through a trauma specialized lensStrategic program planning and managementPublic education/adult learning techniquesCrisis interventionCommunity and client advocacy Please visit our website at www.calgarycasa.com for more information about our programs. CCASA recognizes that Calgary is a very diverse city and we are committed to reflecting that diversity in our organization. We invite qualified applicants from all backgrounds to apply. Apply with a resume and cover letter that includes salary expectations by noon on May 7, 2021 to: Danielle Aubry, Chief Executive Officer  910 – 7th Avenue SW (Northland Building)Calgary, AB T2P-3N8Fax: (403) 264-8355 Email: https://calgarycasa.com/get-involved/careers/No Follow-Up Phone Calls or E-mails Please Thank you for your interest, only those selected for an interview will be contacted.  
Director of Housing
The Alex, Calgary, Alberta
Who We AreThe Alex Community Health Centre’s primary goal is keeping people and communities well.  Through comprehensive and coordinated primary care delivery, this multi-disciplinary team ensures the client receives timely services, appropriate referrals, and the delivery of seamless care.  Special attention focuses on reducing accessibility barriers and focusing more on a comprehensive wraparound approach to service delivery.  Our model of care addresses social needs and physical health with particular attention towards building overall wellness and quality of life.What You Will DoThe Director of Housing is responsible for optimizing program performance, setting strategic vision, ensuring long-term financial sustainability and maintaining compliance with The Alex’s theory of change and evaluation priorities. Reporting to the Chief Executive Officer (CEO), this position is focused on providing strategic direction and leadership for the delivery of Housing services, utilizing different clinical interventions and housing options to best meet the needs of a vulnerable population. This role will represent our Housing programs at the Executive level, to the Board and to the community.Provides support, direction, and leadership in the development, implementation and evaluation of a strategic plan for the Housing portfolio, including: Establishing long-term objectives and overall performance measures/metrics for the portfolio Ensure all Housing programs are effectively integrated and aligned with other Alex programs as well as affiliated external programs makes final determination on adjustments and allocations within the portfolio to reflect shifting priorities/circumstances as requiredLead on sourcing Government level funding and developing funding proposals. Work with Resource Development to identify foundation grants and other opportunities to provide for on-going sustainabilityWorking with the Director of Strategy, Evaluation and Research, operationally responsible for the rollout and implementation of The Alex’s data collection system through the entire portfolioEnsures appropriate systems, policies, procedures, processes, and practice guidelines are developed to maintain program integrity and overall consistency with other areas with The AlexAnnual resource planning and allocation (e.g. fiscal accountability for program budgets in excess of $10M)Provide overall direction of Housing Programs: Pathways, HomeBase, two residential facilities as well as the COVID supported isolation site, including: Create and maintain a positive, supportive, and rewarding work environment in teamsWork with direct reports to monitor approved budgets to meet program and financial goals;Via mentorship and coaching, encourage growth and success of team leaders. Identify viable program metrics and tools to monitor outcomes to ensure objectives are achieved in alignment with funding criteria Serve as an ambassador for the Alex in professional and public settings, promoting community awareness and pride in programmingEstablish collaborative partnerships with stakeholders at national, provincial, and peer-organization levelsWhat You BringMaster’s degree in discipline relevant to social and community portfolio; ideally an MSW, and/or combination of experience and education. Minimum 10 years’ experience in a leadership role, with significant human resources and financial accountability experienceCompetency with standard Microsoft Office Suite is essential Excellent written and verbal communication skills; the ability to confidently represent The Alex in public forumsRelevant experience in social service or non-profit sector an asset, including direct experience in any area of social programming, legal services, or community development Ability to plan and manage a large budgetFamiliarity with an interest in data collection, the theory of change, the concept of evidence-based practice, and program evaluation Superior people management skillsThough nominally located in the administration offices at the Alex, this position is expected to be regularly present throughout all reporting programs.This position will remain open until a suitable candidate is found. We thank all applicants for their interest, however, only those selected for an interview will be contacted.  For further information about The Alex and its programs, we encourage you to visit our website at www.thealex.ca.  
Sr. Director, SORCe
United Way of Calgary and Area, Calgary, Alberta
Sr. Director – Safe Communities Opportunity and Resource Centre (SORCe)One-year contract position  SORCe is a multi-agency collaborative that connects people experiencing homelessness, or those at imminent risk of homelessness, to programs and services that can help to address the barriers to stable housing.  Program areas include Housing & Shelter, Addictions and Mental Health, Employment, Justice Diversion, Skills Building and Community Connections, and Basic Needs.  All programming at SORCe is offered in partnership with community organizations that have expertise in a particular program area. The Senior Director of SORCe is responsible for the overall success of the organization.  In collaboration with the Community Leadership Group (SORCe steering committee), the Senior Director will manage stakeholder relations and develop and implement strategic priorities to fulfill the SORCe mission within the homelessness system of care.  What you will doDevelop the mission and vision of the organization and ensure that the activities of the organization align appropriately. Oversee all aspects of the development and implementation of the Strategic Plan.Build and enhance relationships with all community and stakeholder groups.Develop and oversee all policies related to the financial management of SORCe.Develop risk identification and mitigation strategies. Regularly conduct risk assessments and develop policies to mitigate risks.Guide the development of operational policies and procedures that ensure staff and client safety, efficiency, and compassionate, client-centered services.Support the development of community partnerships that meet the programming needs of SORCe and its clients. Ensure measurements are established and regularly analyzed to effectively demonstrate the outcomes and impact of SORCe.Ensure adequate budget and staffing availability to meet community needs. Guide and support the Community Leadership Group in the development of a governance model for SORCe. Provide effective leadership through an influencing and collaborative style to other members of the collaborative, to drive to a common outcome. Work in partnership with other leaders in the Crossroads Centre collaboration.  What you will bring Experience and Attributes:Undergraduate degree or college diploma in a related human service field or combination education and relevant experience. Previous senior leadership and program development experience in a non-profit setting is required. Demonstrated experience with business planning, strategic planning, and change management. Demonstrated experience working with highly complex individuals and the ability to maintain composure under pressure.  Demonstrated experience working in an unpredictable and typically fast-paced environment with competing priorities.  Experience working with homelessness, addiction, domestic violence, and/or mental health.Knowledge of Indigenous history and culture, along with experience supporting Indigenous people.  Knowledge of community resources both within and outside of the homelessness system of care. In depth understanding and demonstrated experience in crisis assessment and intervention.Knowledge of and/or ability to learn client data management systems.Excellent organizational and time management skills.Demonstrated excellence in both verbal and written communication.  Working ConditionsGeneral work hours are weekdays from 8:30-4:30pm, with flexibility required for occasional evening and weekend meetings.This role operates out of the SORCe space which is a service-delivery environment; frequent engagement with clients in need of support will be the norm. United, we make the biggest differenceUnited Way is a not-for-profit organization that has played a vital role in our community for over 80 years. As a social impact organization, our mission is clear: we mobilize communities for the common purpose of working together to create lasting social change. Our Commitment to an Inclusive CultureWe are committed to creating an inclusive culture where everyone feels valued and respected, and that reflects the diversity community we serve. We encourage candidates from diverse backgrounds and with a wide range of abilities. To ApplySend cover letter with salary expectations, and resume (PDF) by 4pm May 19, 2021 to [email protected] Subject Line:  Sr. Director, SORCe – Your Name To learn more about United Way of Calgary and Area, please visit our website at www.calgaryunitedway.org  We thank all applicants for their interest and effort in applying for this position, however, only those being considered will be contacted.
Talent Pool - Human Resources
Loblaw Companies Ltd - Head Office, Brampton, ON
Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Thank you so much for attending our Corporate Meets Early Talent session today!Loblaw Companies Limited is always hiring great talent across all our corporate portfolios and if you are looking to be considered for current and future opportunities within human resources, please apply to join our talent poolPlease note your application could be considered for multiple roles and not a specific job. We also recommend applying directly to positions of interest through Workday.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Director of Operations
Scout Talent, Penticton, BC
Make a lasting difference to Stk’emlupsemc te Secwepemc NationEnsure the preservation of cultural identity, ancestral lands, land, environment, and languages of the SSNEarn a competitive salary of $125,000 to $150,000 negotiable based on skills and experience, and comprehensive benefits! About Stk’emlupsemc te Secwepemc Nation (SSN)The SSN consists of the Tk’emlúps te Secwépemc and Skeetchestn Indian Band, one of the seven historic “Divisions” of Secwepemc Nation. The Stk’emlúpsemc te Secwepemc Nation is responsible for Aboriginal Title and Rights on their Territory. In 2007 a Resource Sharing Protocol MOU was created to manage the conservation, negotiations and management of resources on Tk’emlúps te Secwepemc and Skeetchestn Indian Band’s shared territory forming SSN. In 2008, SSN signed the New Afton Participation Agreement establishing a cooperative and mutually beneficial relationship between New Gold and the bands. The Participation Agreement with New Afton is a framework for communication, collaboration and cooperation. It facilitates the regulatory approval, financing, development and operation of the New Afton Project in an efficient, culturally relevant and environmentally sound manner and provides the Kamloops Division with economic opportunities and social and financial benefits, including employment, education, training and business opportunities. In 2010 SSN signed the Economic and Community Development Agreement (ECDA), which outlines mineral tax-revenue sharing with the government, one of the first in Canada.To learn more about us, please visit: stkemlups.ca/About the OpportunityStk’emlupsemc te Secwepemc Nation (SSN) has an exciting opportunity for a full-time Director of Operations, based in Kamloops, BC (You must reside within Kamloops or the surrounding areas).In this position, you will be primarily responsible for performing a critical role in defining leadership initiatives that will impact this organization’s success. Ultimately, the Director of Operations will be responsible for implementing key initiatives and will play a major role in determining the degree of success of specific objectives established jointly by the Joint Council and the Director of Operations. Your responsibilities include, but are not limited to:Facilitating collaborative relationships with other First Nations executives, Councils, government officials, and industry decision-makers to foster cooperation and mutual growth within the communityProviding oversight of administrative staff in day-to-day operations to ensure the efficient functioning of the communityEnsuring staff accountability and adherence to their terms of employment to contribute to the community's successCommunicating and preparing strategic plans for review and adoption under the direction of the Joint Council to guide the community's futureMonitoring various partnership agreements established with Economic Development, including approved agreements, practices, policies, budgets, standards, and guidelinesAssisting the finance team in developing, reviewing, implementing, and administering policies, reporting documentation, and agreements to ensure financial stability and complianceCollaborating with Economic Development to develop business plans and assess Economic Development benefits for the organization as a whole, under the direction of the Joint Council and the SEI Board of DirectorsProviding monthly verbal and written reports to Council meetings to keep stakeholders informed about progress and challengesOffering briefing notes as needed on potential proposals from interested partnerships, guidelines, and policies, ensuring compliance with applicable legislationMonitoring compliance with partnerships, funding agreements, and internal funding templates to safeguard the community's interestsSharing information with external organizations as necessary, including auditors, to maintain transparency and compliance with regulationsLiaising with internal and external stakeholders to provide management expertise and support, fostering strong relationships for community growthOverseeing the overall organizational annual budget under the guidance of the Joint Council and the finance team to ensure financial sustainabilityAttending special meetings as required by the Joint Council and responding to inquiries, such as Executive meetings, to address community matters efficiently and effectivelyMore About YouIn order to qualify for this role, you must have a minimum of 3 years of experience in a similar role (project management experience will be considered an asset). Preference will be given to candidates with First Nations/Indigenous ancestry. The following skills and experience will be crucial for this role:Profound understanding of Secwepemc Title and Rights, essential for effective leadership in a First Nations communityStrong Human Resources expertise, enabling effective management and mentorship of staffExtensive experience in budgeting and finance, ensuring financial stability and growthExceptional decision-making skills and sound judgment in strategic decision-makingA genuine interest in leading, mentoring, and collaborating with others across the organizationDemonstrated ability to provide business leadership while reinforcing cultural operational excellenceProven capability to inspire respect, loyalty, and affection, facilitating the attraction and retention of top talent and breaking down organizational silosStrong communication skills, sharp business acumen, and financial expertise to determine key profit and loss factors and swiftly implement actionable plansA successful track record in leading private/non-profit First Nations operationsA proven ability to strengthen collaborative relationships and navigate cultural and economic barriers within First Nations councilsTo succeed in this role, you must be a community-oriented, approachable, and inspirational leader.About the BenefitsIn exchange for your hard work and dedication, you will receive a highly competitive salary of $125,000 to $150,000, negotiable dependent on experience, along with a great host of benefits, including:4 weeks of vacation to startExtended health, dental and vision 5.5% RPP matchingLife insurance2 weeks paid vacation at Christmas timeIf you align with our values and are interested in progressing your career with us, apply today! 
Director, Four Directions Indigenous Student Centre
Queen's University, Kingston, Ontario
Queen's University is situated on the territory of the Haudenosaunee and Anishinaabek. Ne Queen's University e'tho non:we nikanonhsote tsi non:we ne Haudenosaunee tahnon Anishinaabek tehatihsnonhsahere ne onhwentsya.Gimaakwe Gchi-gkinoomaagegamig atemagad Naadowe miinwaa Anishinaabe aking.Founded in 1841 and a member of Canada's U15 group of research-intensive universities, Queen's University continues to be a global pillar of scholarly excellence and a place where students, faculty, staff, and the greater community can convene to realize a better future by addressing the challenges of present day. With over 30,000 students-made up of learners from over 101 countries-and a dedicated employee complement, Queen's University is steadfast in their commitment to reconciliation and promoting a deeper understanding of Indigenous histories, knowledge systems, and experiences, and stands in support of an inclusive, diverse, and sustainable society. It is within this context that Queen's invites nominations and applications for the highly influential role of Director, Four Directions Indigenous Student Centre, a position that will have transformative impact on the experience of Indigenous learners studying at Queen's.The Four Directions Indigenous Student Centre (FDISC) exists to support the development and well-being of Indigenous students at Queen's University. In keeping with the teachings of the Four Directions, the Centre supports individual Indigenous students in balancing their academic, spiritual, physical, and emotional needs. Services offered include advising, counselling, Elder guidance, academic events, and cultural programming. Reporting to the Senior Director, Student Equity, Inclusion, and Belonging and as a member of the Division of Student Affairs (DSA) Senior Leadership Group, the Director leads the FDISC staff, and is responsible for strategically planning, implementing, and evaluating the Centre's programs and services. The Director serves as an expert resource for students, faculty, and staff regarding Indigenous students' experiences. They also work to promote and maintain strong collaborations and partnerships with other student services offices within the Division of Student Affairs, as well as the embedded Indigenous student supports that can be found on campus.For more information on FDISC, the Office of Indigenous Initiatives, and the Division of Student Affairs, visit the following links: https://www.queensu.ca/fourdirections/, https://www.queensu.ca/indigenous/, and https://www.queensu.ca/studentaffairs/. QualificationsAmong the qualifications being sought in candidates, the incoming Indigenous leader must have a deep and abiding commitment to advancing reconciliation, equity, diversity, and inclusion in all its forms and must believe, intrinsically, in the importance of leading with courage and generosity, and welcoming community ideas that can be brought together and turned into possibility. While all Indigenous candidates are encouraged to apply and, in so doing, share how they see themselves adding value to the Queen's University environment, the following credentials and/or experiences are seen as possible markers of the candidates most likely to realize success in the role:A) several years of managerial experience specifically in the areas of budget development, program development, and human resource management; B) Indigenous citizenship, connection to an Indigenous community, and a strong knowledge of Indigenous culture(s), practices, and communication styles;C) comprehensive knowledge of Indigenous histories, traditions, knowledge systems, and contemporary issues, as well as experience in implementing complex initiatives related to Indigenous education;D) extensive Indigenous community development or partnership-building experience;E) demonstrated professional experience or academic work in student affairs, student development, education, or a related field;F) exceptional communication, diplomacy, and interpersonal skills and abilities to establish credibility, influence outcomes and win cooperation from a variety of audiences; andG) demonstrated skills in program development and enhancement, including the initiation, fostering and preparation of funding proposals.
Director, Clinical Operations
Interior Health Authority, Kamloops, BC
Position SummaryWho are we looking for:Are you looking for a new and rewarding senior leadership challenge in healthcare? Interior Health has an exciting opportunity for Director of Clinical Operations in the community of Kamloops. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance will be provided, apply today to join our amazing team.What we offer:• An attractive remuneration package• Excellent career prospects• Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums• Extended Health & Dental coverage• Municipal Pension Plan• Work-life balance• Relocation AllowanceSalary range for the position is $128,298 to $184,428. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.How will you create an impact:In accordance with established vision and values of the organization, the Director, Clinical Operations is responsible for the overall administrative leadership and management of assigned clinical patient care programs and services. Working closely with the Medical leadership of these programs and services, the Director oversees effective daily operations for the service area by establishing the operational framework and infrastructure needed to support planning, service delivery and allocation and management of all physical, human and financial resources. With a strong focus on patient and family centred care and quality improvement, this position leads and supports the continuous improvement of care processes within assigned portfolio. The incumbent works as a team player with colleagues and co-workers in identifying services delivery models and processes to ensure seamless integration of services.What will you work on:• In collaboration with their physician dyad partners, develops strategies to ensure quality evidenced based clinical patient care service delivery within the programs to ensure sustainability of services consistent with the established priorities and the vision, values and strategic direction of Interior Health. • Fosters strategic and working relationships with internal and external partners to identify and plan responsive delivery systems and services and to discuss and resolve issues related to same, in support of the effective and efficient integration of healthcare services and resources throughout the organization.• Develops an operational framework for staffing and service delivery through collaborative partnerships that support patient and family centred care, patient safety and quality of care, evidenced based practices, sound risk management, process improvement and optimum utilization management.• Develops and effectively manages capital and operating budgets that complement strategic directions within existing fiscal constraints.• Establishes an effective workforce plan in collaboration with key partners and partners that ensures the ongoing availability of qualified competent staff within the context of operational demands and resource constraints.• Provides overall leadership and direction for operational staff that supports the achievement of required outcomes and ensures adherence to accreditation, regulatory, professional and safety standards.• Ensures clear performance objectives and indicators are in place to assess the delivery of services within the designated clinical patient care service areas.• Establishes effective administrative systems for maintaining, evaluating and reporting on the operations of the portfolio. • Establishes systems and processes to evaluate performance of programs and services aligned with corporate direction.• Ensures compliance with legislation and safety standards to provide a healthy and safe environment for patient and staff.• Responds to patient care issues and public concerns in a supportive and goal-oriented manner, facilitating communication to affect positive outcomes.• Represents assigned clinical areas on a variety of internal and external committees as required.• Performs other related duties as required.Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).QualficationsEducation, Training and Experience:• Bachelor’s degree in a health-related field, supplemented by a Master’s Degree in health, business or related field.• A minimum of seven years recent, related clinical experience, including five years in a leadership role.• Or an equivalent combination of education, training and experience.• Current registration with the relevant professional college or association preferred.LEADS Capabilities:Demonstrates all LEADS Capabilities, in particular:• Leads Self/Cultural Agility - self-awareness, demonstrates character; noticing and adapting to cultural uniqueness to create a sense of safety for all.• Engages Others/Empathy - fosters the development of others, communicates effectively, builds effective teams, listens with heart rather than reacting.• Achieves Results/Process Orientation - sets direction, strategically aligns decisions with vision, values & evidence, accepting that use of process orientation and a ‘good relationship’ are concrete deliverables.• Develops Coalitions/Building a Trust-Based Relationship - builds partnerships & networks to create results, demonstrates a commitment to customers & service, navigates socio-political environments, building personal relationships in addition to professional ones, participating in open exchanges of experiences and culture.• System Transformation/Credible Champion - demonstrates systems/critical thinking, strategically oriented to the future, champions & orchestrates change, remains self-aware and maintains effective relationships, shows courage and conviction in advocating for change for the betterment of Indigenous people. Skills and Abilities:• Knowledge of current and future healthcare issues.• Demonstrated ability to lead people, manage change, develop strategy and execute on plans.• Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.• Ability to function effectively in a highly dynamic environment.• Working knowledge of applicable regulations, legislation and collective agreements.• Proficiency in the use of personal computers and applicable software applications.• Physical ability to carry out the duties of the position.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!
116032 - Human Resources Labour Relations Advisor
Vancouver Coastal Health, Vancouver, BC
Human Resources Labour Relations Advisor Job ID 2024-116032 City Vancouver Work Location VGH 12th & Oak Work Area Hybrid Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08U Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as Human Resources Labour Relations Advisor with Vancouver Coastal Health (VCH)! This is a hybrid position where incumbents have flexibility to work remotely. Provides human resource and labour relations consultation, advice and support in a dynamic health care environment. Promotes and fosters a consultative and problem solving labour relations approach with Operations Leaders, Union partners, and staff by providing consistent application and guidance on collective agreements, legislation, relevant regulations and acts, policies and procedures. In partnership with other People teams, develops and maintains collaborative relationships with Operations Leaders and influences decision making by providing informed advice and guidance on approaches to meet business requirements. Provides strategic labour relations advice, guidance and support on innovative workforce optimization strategies and planning, and maintains current knowledge on relevant legislation, health care collective agreements and human resource practices for Vancouver Coastal Health. This position has workplace flexibility and the successful candidate can wok remotely majority of the time within Greater Vancouver. As a Human Resources Labour Relations Advisor with Vancouver Coastal Health you will:Consult with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources.Consult on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters.Utilize expert knowledge of applicable collective agreements, legislation, employment and case law, and organizational policies and practices to provide consultative advice to clients on day-to-day operational decisions with potential human resource implications. Provides interpretations and assistance to other support services such as payroll, and employee records and benefits. Liaises with other functions within the People Team and the organization as required.Investigate labour relations issues and complaints; researches appropriate relevant case law and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.Maintain conduct of employee grievances/disputes from notification up to and including resolution. Provides guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel, prepares for, and participates in cases proceeding to third party hearing. Provides advice to managers and other clients with respect to grievance management and other dispute resolution processes.Promote constructive union-management relations through respectful communication and interest based problem solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consults on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.In partnership with leadership, assess and evaluate current business delivery and workforce optimization models. Reviews and analyzes relevant information, data and performance metrics and identifies opportunities for innovative strategies and practical solutions.Monitor and analyze key department/unit/organizational trends and metrics such as vacancies, market pressures, sick time and overtime, attrition, internal turnover and workplace conflict to support operational and organizational planningMaintain records such as a grievance tracking database and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to leaders and People Operations colleagues.Remain current in human rights, employment and other related legislation, health care collective agreements and human resource practices to ensure that Vancouver Coastal Health human resource employment programs are current and within legislative and/or collective agreement requirements.Participate on industry working groups and community of interest forums to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.Participate in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments. Qualifications Education & ExperienceUniversity degree in a related field and/or a Human Resources certificate from a recognized post-secondary institution.Five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and experience.Membership with the Chartered Professionals in Human Resources of British Columbia & Yukon (CPHR BC & YK) considered an asset.Knowledge & AbilitiesComprehensive knowledge of current employment legislation and relevant case law.Comprehensive knowledge of human resources management principles and best practices.Ability to build effective and meaningful working relationships with others, both internal and external, including those with different perspectives.Ability to communicate effectively, both verbally and in writing.Effective negotiation, mediation, and facilitation skills.Understanding of the dimensions of equity, diversity and inclusion and the ability to identify structural barriers within the organization.Demonstrated commitment to self-awareness and authenticity.Ability to work effectively, both independently and as part of a team.Ability to provide client focused services.Ability to lead change and manage conflict. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
115262 - Regional Director, Quality and Patient Safety - Coastal
Vancouver Coastal Health, North Vancouver, BC
Regional Director, Quality and Patient Safety - Coastal Job ID 2023-115262 City North Vancouver Work Location Lions Gate Hospital - NS Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 11 Min Hourly CAD $65.57/Hr. Max Hourly CAD $94.25/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $65.57/Hr. - CAD $94.25/Hr. Job Summary Come work as a Regional Director, Quality and Patient Safety - Coastal with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Regional Director, Quality and Patient Safety - Coastal to join the team at the Lions Gate Hospital.Reporting to the Executive Director, Experience, Quality and Patient Safety and leading in accordance with the Mission, Vision and Values, and strategic directions of Vancouver Coastal Health’s (VCH), and consistent with accreditation requirements, the Regional Director, Quality and Patient Safety - Coastal for leading the strategic development, implementation, and evaluation of the clinical quality and patient safety program to embed and support improved patient safety and quality across the organization and within its clinical areas. The Regional Director leads a multi-site, multidisciplinary team across the Coastal Community of Care (CoC) and regionally, to move initiatives forward and implement specific strategic programs. The Regional Director demonstrates strategic planning, leadership, expertise, situational management, and problem solving, including the promotion of evidence-informed clinical quality, related activities, and engagement of partners including all service providers.The role will lead the development and implementation a strategic framework, organizational policies and strategies in accordance with the Ministry of Health’s mandate, and Accreditation Canada Required Organizational Practices. The role identifies and supports opportunities to improve overall quality and patient safety in a measurable way through embedding partner insights into clinical policy, education and planning and/or redesign strategies consistent with organizational goals and vision. A high degree of expertise and critical oversight and planning is required for success from the point of care, to the VCH Senior Executive and the Board. The Director enhances alignment and cohesiveness across VCH, through meaningful data, measurement and improvement strategies related to the portfolio. The Director’s involvement with various health sector and ministry/government committees, initiatives and legislation, locally, provincially and nationally, ensures VCH’s alignment with current and future strategic direction, research and goals in all areas of practice.This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.Apply today to join our team! As a Regional Director, Quality and Patient Safety - Coastal with Vancouver Coastal Health you will: Lead the development and implementation of an organizational quality and patient safety framework for the organization to support engagement of partners from point of care through planning and delivery that includes their unique insights including development and monitoring of key performance indicators. Lead a team and is responsible for the development and oversight of regional Quality & Patient Safety strategic portfolio priority(ies), in addition to leading quality and patient safety initiatives across the organization/designated areas/facilities.Oversee and ensure that the departmental strategies are aligned with the VCH strategic priorities while building capacity across the organization. Works collaboratively with local, provincial and national partners to inform, develop and deploy organizational strategies. The role is entrusted with the responsibility of representing VCH at provincial and national committees and organizations, as aligned with this key role. Oversee and coordinate the identification of meaningful overall organizational quality data and measurement in close partnership with Decision Support and Analytics ensuring they are reported and shared through reports, presentations, education and collaboration with VCH leadership and the Board. Partners and bridges information from other departments across the health authority, to inform the overall human experience at VCH.Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management) and motivates them towards the attainment of the departmental goals. Recommends changes to organizational structures to reflect evolving needs and is responsible to ensure and support an on-going system for measuring performance.Develops overall department budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to thoroughly monitor and adhere to allocated budget. Qualifications Education & Experience Masters’ Degree in a related health profession, supplemented with ten (10) years' recent, relevant, progressive leadership experience in clinical quality and patient safety in a complex health care environment including progressive clinical practice, education, research, project management and leadership experience.An equivalent combination of education, training and experience will also be considered.Knowledge & Abilities Demonstrated compassionate leadership with the ability to manage complex and sensitive conversations with a focus on overall experience and mutually beneficial solutions.Demonstrates comprehensive expertise in experience in care theory into program strategy and direction.Knowledge of current and future health care issues that impact the designated portfolio.Competent decision making that manages and considers the potential impact to health authority service provision and client care, as well as considers industry trends, Ministry of Health initiatives, and government directions including Accreditation Canada, B.C. Patient Safety and Quality Council and the Canadian Patient Safety Institute.Utilizes sound business acumen to manage the fiscal resources in a manner that is financially responsible and consistent with the overall goals of the organization.Applies project management methodologies in the design and development of various frameworks, tools, and techniques.Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.Strong systems-thinking, critical analysis, problem-solving and decision-making skills. Demonstrated knowledge in quality and utilization management, quality improvement methodologies, principles, tools, and workload measurement; evidence-based practice in patient safety. Facilitates, collaborates and negotiates for effective resolution of clinical quality and patient safety issues.Demonstrated ability to communicate effectively with others at all levels of the organization. Identifies, collects and analyzes relevant information, including industry-wide assessments and research, to support health planning and sustainable quality improvement within the organization’s clinical and administrative processes.Expertly understands health systems information, health services operations, and external health care environment to appropriately analyze complex information, research, and policy mandates.Provides expertise and support in the development of organizational goals and objectives, performance indicators, appropriate databases and statistical and analytical tools.Physical ability to perform the duties of the position. Closing Statement As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. If you have any questions, please reach out to Orlando Cerrato, Manager, Executive Talent Acquisition at [email protected]. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension planGrow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.Only short-listed applicants will be contacted for this posting.***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Director, Pharmacy Services
Interior Health Authority, Kelowna, BC
Position SummaryWho are we looking for:Are you looking for a new and rewarding senior leadership challenge in healthcare? Interior Health has an exciting opportunity for Director, Pharmacy Services. We are looking for people who want to make a difference in the communities in which they live, work and play. Relocation allowance will be provided, apply today to join our amazing team.What we offer:• An attractive remuneration package• Excellent career prospects• Employer paid training/education• Employer paid vacation • Medical Service Plan• Employer paid insurance premiums• Extended Health & Dental coverage• Municipal Pension Plan• Work-life balance• Relocation AllowanceSalary range for the position is $116,591 to $167,600. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.How will you create an impact:The Director, Pharmacy Services is responsible and accountable for clinical leadership and operational management of Pharmacy Services in the assigned geographic area. The Director is also responsible for assigned strategic initiatives throughout Interior Health (IH) in accordance with Pharmacy goals and direction. As a member of the Pharmacy management team, the Director will plan, coordinate, implement, evaluate, and monitor Pharmacy Services based on patient care and organizational needs. In consultation with leadership teams and other partners, the Director participates in the development and implementation of strategic initiatives, standards, policies, and procedures. The Director provides recommendations, advice, and council to clinical, administrative, and medical leaders regarding appropriate and safe medication management. Working with other IH pharmacy leaders, the Director participates on and chairs internal and external committees related to Pharmacy Services, professional practice, medication safety, drug distribution, and other related pharmacy topics.What will you work on:• Manages and oversees Pharmacy Services by planning, coordinating, monitoring, implementing, and evaluating all aspects of Pharmacy Services based on the clinical and operational needs in assigned areas.• Ensures pharmacy services are delivered effectively, efficiently, consistently, and according to established quality standards.• Provides direction for prioritized clinical and drug distribution services for the geographic area of responsibility and ensures that pharmacy services comply with current legislation, professional standards, and organizational policies.• Builds partnerships with external agencies including the provincial government, educational institutions, and other health authorities to deliver programs and services. Represents Interior Health in contract negotiations with external entities.• Develops and implements goals, objectives, standards, policies, and procedures that support short- and long-term strategic plans.• Leads quality improvement initiatives that promote appropriate, timely, and safe medication management. Participates in quality improvement initiatives, risk management, and occupational health and safety programs relating to Pharmacy Services.• Collaborates with medical and clinical staff in developing responsive pharmacy patient care programs.• Manages staff by recruiting, hiring, disciplining, and terminating staff as required. Provides mentoring and coaching to Professional Practice Leaders and Coordinators as required. Completes performance evaluations and prepares staff development and training plans.• Participates in labour relations activities as required; interprets collective agreements and legislation in consultation with Human Resources.• Prepares written proposals for program funding, capital investments, or quality improvement initiatives.• Keeps abreast of advances in technologies related to pharmacy practice; evaluates and makes recommendations as appropriate.• Manages financial resources by preparing the budget for approval, monitoring the budget, identifying variances, and taking corrective action required in order to maintain a balanced budget.• Promotes and participates in quality improvement initiatives, risk management, and occupational health and safety programs for Pharmacy Services.• Ensures statistics and reports are prepared and submitted as required.• Represents IH Pharmacy Services on internal and external committees and IH planning groups.• Performs other related duties as required.Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).QualficationsEducation, Training and Experience:• A Bachelor’s of Science in Pharmacy degree.• A Master’s degree in Health, Public, or Business Administration or an equivalent combination of education, training, and experience.• Active license in good standing with the College of Pharmacists of BC.• Active membership in the Canadian Society of Hospital Pharmacists.• Ten years of recent, related pharmacy management experience in an acute healthcare setting that encompassed clinical services and advanced drug distribution systems.Skills and Abilities:• Knowledge of current and future healthcare issues.• Demonstrated ability to lead people, manage change, develop strategy and execute on plans.• Demonstrated ability to function effectively in a highly dynamic environment, building and sustaining effective relationships.• Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.• Ability to function effectively in a highly dynamic environment.• Working knowledge of applicable regulations, legislation and collective agreements.• Proficiency in the use of personal computers and applicable software applications.• Physical ability to carry out the duties of the position.Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!
Director Of Care, Bulkley Valley
Northern Health, Smithers, BC
Position Summary ** Financial Support for Moving Expenses is available for this position ** Are you looking for that career that will allow you to combine your clinical expertise and your proven leadership skills? If you feel, you can deliver success by implementing strategies that focus the efforts of individuals on business goals, individual goals, team goals and translating them into positive outcomes - we want to hear from you.Participates in the formulation of strategic objectives and operational plans to provide effective and efficient delivery of nursing, rehab and discharge services that meet the Northern Health Authority's policies and health priorities, and provides leadership in the planning, delivery and evaluation of programs and services. The Director of Care anticipates, identifies and meets health needs of residents, ensuring the development, integration, and provision of a broad range of acute care services, facility-based services within a value-based and service driven corporate business plan.Starting salary will be approximately from $116,591 to $145,739 and will be based on education, training, experience, and salaries of similar positions. Compression adjustment premium of up to 15% may be applied Bulkley Valley District Hospital is a 19-bed acute care hospital which integrates home and community care into one facility. Services include emergency/outpatient, medical/surgical, maternity, palliative care, laboratory, radiology, pediatrics, home & community care and community cancer clinic. The medical staff in Smithers consists of family physicians, anesthetists, a pediatrician, visiting surgeons and other specialists. Smithers has a population of 5,401 (2021) local residents and is located in the picturesque Bulkley Valley surrounded by three mountain ranges that provide a backdrop for the towns' Alpine setting. Check out Smithers where there is always something new to experience.What Northern Health has to offer you!• Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.Qualfications• A Master's degree in Nursing and seven (7) to ten (10) years of experience in a leadership position responsible for the development, implementation and evaluation of operational and strategic plans, or an equivalent combination of education and experience.• Eligibility for registration with the British Columbia College of Nurses and Midwives (BCCNM) is required.Skills and Abilities: • Knowledge of the operations of preventative health, mental health, home and community and rehabilitation programs as well as acute care hospitals and Health Centres, including an understanding of the interrelationships between the various professional/non-professional staff within the programs.• Knowledge of local and regional community health issues.• Ability to manage financial, material and human resources.• Ability to foster effective working relationships, both internal and external, at all levels.• Ability to balance multiple activities and projects concurrently.• Ability to communicate effectively with all levels of the organization.• Ability to provide leadership, guidance and direction to others.• Ability to organize and prioritize work.• Ability to operate related equipment including computer software applications.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Human Resources Coordinator
Magna International, Aurora, ON
About us We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all. Group Summary Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. About the Role The Human Resources Coordinator will be a key member of the Corporate Human Resources team, supporting various HR Directors at the Corporate office. Your Responsibilities Provide administrative support, data analysis, and reports to the HR team. Assist with Corporate HR projects and participate in employee engagement initiatives. Ensure consistent interpretation and application of company policies and identify areas for improvement. Coordinate and develop communications to the HR team and client groups. Perform assigned duties that contribute to the overall success of HR and the organization. Coordinate corporate travel and manage expenses for HR directors as required. Who we are looking for Bachelor's Degree and/or Postgraduate Degree in Human Resources or related field. Minimum 3+ years of experience as a Human Resources Administrative Assistant. Proficiency in MS Office Suite and previous experience with Workday or an HRIS system is an asset. Certified Human Resources Professional (CHRP) designation is preferred. Excellent interpersonal skills and ability to build strong relationships with stakeholders. Detail-oriented, adaptable, and able to handle confidential information while prioritizing and multitasking effectively. Your preferred qualifications Accommodations for disabilities in relation to the job selection process are available upon request. Candidates will be required to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process. What we offer At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Site Benefits Hybrid work policy Wellness programs and events On-site cafeteria Parking for electric vehicles Access to private park for employees & their families Awareness. Unity. Empowerment. At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Director, US Retirement Technology Application Support
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionThe opportunityJoin our dynamic team as the Director of Application Support for US Retirement. In this role, you will oversee the seamless operation of all applications supporting US retirement services, ensuring high availability, reliability, and performance. Day-to-day tasks include leading a team of application support specialists, solve technical issues, implementing system enhancements, and collaborating with multi-functional teams to optimize processes and workflows. Your expertise will be instrumental in maintaining our competitive edge in the retirement services industry. ResponsibilitiesLead and mentor a team of application support specialists to ensure efficient resolution of technical issues.Monitor application performance and proactively identify areas for improvement to enhance user experience.Collaborate with software development teams to implement system upgrades and enhancements.Develop and maintain standard operating procedures for application support processes.Serve as a point of escalation for complex technical issues, proactively communicate with collaborators, and provide timely resolutionCoordinate with collaborators to prioritize support activities based on business needs and impact.Conduct regular audits of application configurations and security protocols to ensure compliance with industry standards.Continuously assess and improve support processes to streamline operations and improve efficiency. Advance ITIL (Information Technology Information Library) practices, which includes Service Operations (incident management, problem management), Service Design (Service levels, Availability, Capacity, Continuity) and Service Transition (Change Mgmt., Release mgmt.) Produce management reporting on KPIs, Service levels and other key metrics critical to maintain system health and availability.How will you create impact?As the Director of Application Support, you will play a pivotal role in ensuring the smooth functioning of critical applications supporting our US Retirement services. By leading a dedicated team and implementing standard methodologies, you will contribute to the overall success of our retirement offerings, driving customer satisfaction and retention. Your strategic approach to application support will optimize workflows, reduce downtime, and ultimately enhance the competitiveness of our services in the market. What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What we are looking forBachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred. 10 + years of experience in application support, with at least 3 years in a leadership role.Proven track record of managing complex application environments and leading impactful teams.Solid understanding of retirement industry regulations and compliance requirements.Expertise in solve and resolving technical issues in a fast-paced environment.Superb communication and interpersonal skills, with the ability to collaborate effectively across departments.Experience with ITIL or other IT service management frameworks preferred.Certifications such as ITIL, PMP, or SAFe are a plus.Ability to thrive in a dynamic, customer-focused organization with a commitment to excellence.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to youValues-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationCAN, Ontario, Toronto, 200 Bloor Street EastSalary range is expected to be between$107,730.00 CAD - $200,070.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Director, Implementation bilingual)
ADP, Inc., Montreal, QC
ADP is hiring a Director, Implementation. Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights? Well, this may be the role for you. Ready to make your mark? As a Director for Implementation, you will be providing clear leadership and direction to our national implementation teams. This role focuses on the successful implementation of new payroll, human resource or Time and Labour Management TLM) clients as well as the conversion of existing clients. In this position, you will be responsible for directing the process and monitoring metrics for successful implementation as defined by ADP’s Quality Implementation standards, productivity, performance measurements and budget goals. You will work collaboratively with other functional units and remove roadblocks to successfully implement and maintain quality for our clients. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we’ve earned accolades from some of the industry’s most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto’s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel: http://adp.careers/DEI_Videos Ready to #MakeYourMark? Apply now! To learn more about careers in Implementation at ADP, visit: https://jobs.adp.com/locations/canada/teams-roles/implementation/ What you’ll do: Responsibilities What you can expect on a typical day: Provide strategic leadership, direction and support to the implementation team to ensure we are meeting key performance indicators for Starts, Client Satisfaction, No Starts and time to start. Be an agent of change. Continually evaluate and enhance processes and tools across the team. Drive innovative changes resulting in sustained performance improvements and client experience. Foster and enhance relationships with key stakeholders across the business. Provide operational leadership for the Implementation team, including day to day business direction to regional offices. Report to the business on the performance of the Implementation team against key performance indicators, including the development and execution of specific action plans for improvement. Analyze the client’s Payroll and/or Human Resource requirements and recommend sustainable solutions that will meet their needs and provide the client with the value required to offset or exceed their investment. Interpret and analyze information at a client level, distill the information and present the information or recommended solution in a format meaningful to the Senior Executive level. TO SUCCEED IN THIS ROLE: Requirements Prior experience in on boarding clients into Software as a Service environment, preferably in a payroll or HR Service environment. Minimum 10 years in a management/leadership position. Experience in leading a team to consistently deliver results in a high volume and dynamic environment. Proven ability to establish and maintain effective, constructive relationships with internal and external clients. Advanced technical knowledge related to Payroll, Human Resources and TLM market areas. Advanced knowledge of MS Word, Excel, PowerPoint, and MS Project. Advanced knowledge of the Payroll and Human Resources industries. Advanced understanding of the impact and implications of political, social, economic, technological and competitive trends on client organizations. In-depth knowledge of implementation processes, procedures and project management methodologies Competent knowledge of ADP products and mainframe. Must have extensive experience leading large, diverse teams within a B2B environment. Proven leadership of transformational change, delivering measurable results. Demonstrated capability to lead quality-focused initiatives and drive organizational excellence e.g., Six Sigma). Demonstrated ability to lead and instill a results-oriented culture through process re-engineering. Proven track record in team building and leadership, experience integrating different functional groups to work together. Experience leading a virtual team and/or global staffing experience is required. Bilingual Written and Spoken *Quebec candidates: While French is required for Quebec-based roles, the use of the English language is also required due to the global nature of the business and the need to interact with ADP’s headquarters and international sites. Bonus points for these: Preferred Qualifications Outstanding customer management skills, including diplomacy, clear communication style and relationship development. Has a strong understanding of technical, cost and risk implications of potential solutions and how to incorporate them into recommendations. Ability to think strategically, grasp business linkages and communicate to others. Demonstrated ability to set and achieve performance requirements. Proven ability to identify and drive continuous improvements. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live. Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Innovate. Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily into your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences. What are you waiting for? Apply today! Jobs.adp.ca Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values. #LI-MI2 #LI-Hybrid Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Director of Road transportation
Fed Supply, Montreal, QC
Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Hello ! I'm Gabriel, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.I am presently supporting one of our clients, a company specializing in North American transportation operations. Situated in downtown Montreal, this company is seeking a Director of Road Transportation.Reporting to the General Manager, the Director of Road Transportation is tasked with overseeing the company's road operations in North America, including all movements to and from the Montreal port terminal. They will also be responsible for 3PL operations.The incumbent will be responsible for:- Supervising the dispatch department staff.- Ensuring compliance of carriers and transporters with applicable transportation regulations.- Delivering quality and efficient service to both external and internal customers.- Identifying process improvements and cost reduction opportunities.- Maximizing profitability for each shipment.- Controlling operating costs and negotiating/approving additional costs.- Developing and implementing cutting-edge processes and systems for safe and efficient service and cost management.- Optimizing human and material resources at all times.- Managing oversized road movements and special projects when required.- Working closely with the 3PL department.- Maintaining close relationships with all departments.- Developing and maintaining policies and procedures in alignment with systems; monitoring established procedures in the AS-400 system and ensuring data adequacy.- Performing any other related tasks as required.Qualifications required:- College diploma in logistics and/or operations or any equivalent combination of experience and training.- A minimum of 3 years of experience in road transport management.- A minimum of 5 years of experience in personnel management.- Experience with temperature-controlled transport is an asset.- Excellent computer skills (knowledge of AS400 considered a plus).- Bilingualism (French and English) both orally and in writing.Skills:- Excellent verbal and written communication skills.- Outstanding abilities in priority management, planning, and work organization.- Strong leadership skills and commitment to quality management.- Ability to take initiative and make decisions.- Ability to work under pressure.- Excellent problem-solving skills.- Solid management skills.PROCESS: Initial interview with Gabriel Lemoine, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.To apply: www.fedsupply.caTo contact me: (438) 378-7599C:
Regional Director, Virtual Health
Northern Health, Prince George, BC
Position SummaryAre you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us!Following the Vision, Purpose, and Values, and strategic direction of Northern Health, patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Vice President, Digital Health, and CIO, the Regional Director provides leadership in transforming our health system through the integration and optimization of virtual service technology. This role involves strategic planning, implementation, and leadership of virtual health services, ensuring seamless integration into our overall health service delivery system. The Regional Director works closely with clinical leadership to build knowledge of successful Virtual Care practices and to identify and consolidate strategic requirements for Virtual Care adoption across the health authority. This includes partnering with various Northern Health service networks and departments to ensure alignment of goals, support structure, innovations, and planning and evaluation frameworks. The Regional Director will inform the evolution of care delivery models and data management practices to align with new virtual care solutions and the integration of technical solutions into the health care delivery system. In addition, the Regional Director plays a strategic role in projects relating to the delivery of regional, provincial, and nationally scoped virtual transformational solutions. The Regional Director is responsible for both project and operational activities required to ensure the development and ongoing support of virtual care strategic and tactical plans, including leading all activities to plan, organize, and control the design, build, testing, sourcing/selection, implementation, administration, maintenance, support and evaluation of both core and new applications, processes, and related solutionsStarting salary will be approximately from $137,035 to $171,294 and will be based on education, training, experience, and salaries of similar positions. Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region's economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC's most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia - Canada's Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.What Northern Health has to offer you!• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits. • Four weeks vacation with one year of continuous service• Financial Support for Moving Expenses is available for eligible positions• Employee referral program• Employer-paid training and leadership development opportunities• Spectacular outdoor activities and the shortest commutes in BC• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.IMPORTANT NOTE:As part of your application process, you will need to upload the following documentation:• Proof of COVID-19 vaccination• Registration number (if you are part of a regulated profession)• Any supporting documents regarding education/qualifications for this position. Examples may include:• Program certificates or diplomas• High school/college/university transcripts etc.• It is also recommended to provide a cover letter and resumeAre you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page Qualfications• A level of education, training and experience equivalent to a Master's Degree in a relevant healthcare, information Management or business discipline plus 10 (10) years of progressive senior management experience, preferably in health care or another complex human services industry. ITIL, project and change management training and experience an asset.Skills and Abilities: • Excellent written and oral communication skills coupled with the ability to write and edit high quality business documents (such as business cases, master project plans, risk management plans, communication plans, progress reports, and project wrap-up documentation) and to facilitate large and diverse groups and negotiate to consensus.• Demonstrated ability to function effectively in a highly dynamic, team-based environment. Demonstrated• ability to adapt readily to rapid and changing environment and respond with initiative.• Demonstrated ability to establish and manage relationships with strategic partners and solution providers.• Demonstrated ability to interact professionally with various levels of personnel, both internally and externally. Demonstrated ability to lead change and to build and support management teams.• Demonstrated knowledge of pertinent health care policies, standards, codes, bylaws and regulations.• Demonstrated commitment to innovation and creative spirit.• Demonstrated ongoing commitment to professional development.Who we areNorthern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.
Director, HR Reg Gov & Comp
BMO, Toronto, ON
Application Deadline: 04/18/2024Address: 100 King Street WestJob Family Group:Human ResourcesReporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: • Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. • Seasoned expert with extensive industry knowledge. • Technical leader viewed as a thought leader for innovation. • Verbal & written communication skills - Expert. • Analytical and problem solving skills - Expert. • Influence skills - Expert. • Collaboration & team skills; with a focus on cross-group collaboration - Expert. • Able to manage ambiguity. • Data driven decision making - Expert. Compensation and Benefits:$103,500.00 - $192,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Director, Human Resources, Regulatory Governance & Compliance
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Human Resources Reporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. Seasoned expert with extensive industry knowledge. Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Able to manage ambiguity. Data driven decision making - Expert. Compensation and Benefits: $103,500.00 - $192,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Director, Human Resources, Regulatory Governance & Compliance
BMO, Toronto, ON
Application Deadline: 05/02/2024Address:100 King Street WestReporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: • Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. • Seasoned expert with extensive industry knowledge. • Technical leader viewed as a thought leader for innovation. • Verbal & written communication skills - Expert. • Analytical and problem solving skills - Expert. • Influence skills - Expert. • Collaboration & team skills; with a focus on cross-group collaboration - Expert. • Able to manage ambiguity. • Data driven decision making - Expert. Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Director, Water and Wastewater Services
Niagara Region, Niagara Falls, ON
Job Description Job Summary Reporting to the Commissioner of Public Works, the Director of Water and Wastewater Services is responsible for strategic direction, operational leadership, relationship management and people and cultural leadership in the delivery of water and wastewater services in Niagara region. The Director ensures that divisional services are effective, efficient, and aligned with the strategic priorities of the Region. Education Post-secondary degree or diploma in Applied Science, Engineering or other relevant area of study. A post graduate certificate in Business or Public Administration is an asset. An equivalent combination of education, experience and qualifications may be considered.Knowledge 10+ years of senior management and leadership experience, directing the activities of a large and complex operation, preferably in the municipal sector. Extensive experience in strategic planning, operational leadership, relationship management and people leadership. Experience leading the development of strategies and tactical plans for growth and ongoing operation of water and wastewater treatment and distribution systems. Demonstrated financial management experience (5-10 years) and familiarity in developing and managing long range operational and capital budgets. Knowledge of the principles and fundamentals of environmental engineering with respect to water and wastewater treatment, design, construction and operation of municipal water supply and sanitary sewage systems. Knowledge of the Safe Drinking Water Act, Ontario Water Resources Act, Municipal Act, Environmental Protection Act, Occupational Health & Safety Act and water and wastewater standards (American Water Works Assoc., Canadian Standards Assoc., National Sanitation Foundation, etc.) and industry best practices. Knowledge of project management methodology based on PMI (or equivalent) project management techniques. Demonstrated record of strong people leadership, team advocacy, and staff development. Excellent written and verbal communication skills; confident, articulate and professional speaking/ presentation abilities, in public and to large groups. Demonstrated political discretion and acuity. Licensed as a Professional Engineer (P. Eng) with the Professional Engineers of Ontario (PEO) or certification with the Ontario Association of Certified Engineering Technicians and Technologists (OACETT) as a Certified Engineering Technologist (C.E.T.).Responsibilities Strategic Leadership: Provides direction for Niagara’s water & wastewater services, ensuring the long-term delivery of sustainable, effective and affordable services to the region. (20% of time) Sets the overall strategic vision for the Division, establishing goals and objectives aligned with the corporate strategic priorities. Communicates and reinforces the vision, goals and objectives to the Division. Leads strategic planning for capital infrastructure investments by combining growth and asset management works and in collaboration with local area municipal capital plans. Ensures appropriate planning practices for the Division, developing short and long-range strategies and action plans. Identifies and monitors key performance indicators to measure effectiveness of service delivery and divisional performance. Provides strategic leadership for controversial, complex or politically sensitive projects and provides oversight for urgent or emerging issues. Promotes innovative business improvement strategies and identifies opportunities for continuous improvement in the delivery of services. Provides leadership and direction in the interpretation and application of applicable legislation, regulations and policies. Provides change management leadership and direction through decision making, communication, identifying and resolving issues, managing uncertainty, and resolving differences in perception. Represents the Division in Council and Committee meetings and acts as a key point of contact for Local Areal Municipalities and government agencies, on policy and strategic matters related to water and waste management. Prepares and presents recommendations to Council on matters related to water & wastewater services, provides updates and progress reports, and flags emerging issues to Council as needed. Advises and represents the Commissioner (as required), including interfacing with members of Council and others, acting as a primary escalation point for urgent, complex or highly sensitive issues, determining appropriate responses and the need for further escalation. Contributes to the development and implementation of departmental and corporate wide strategies, structures, systems and policies, as a member of the Public Works Leadership Team. Operational Leadership: Provides operational leadership and direction in the delivery of Regional water and wastewater services. (20% of time) Responsible for the daily operation of water and wastewater services. Responsible for maintaining operational policies and procedures that ensure the Region’s water and wastewater services meet required service levels. Ensures that mandatory service levels adhere to federal, provincial and municipal requirements. Regularly measures and evaluates operational effectiveness and efficiency. Maintains up-to-date knowledge of federal and provincial legislation and regulations. Promotes continuous improvement and innovation through the use of effective technologies, systems, processes, and materials, to enhance overall customer value. Ensures support and delivery of critical 24/7/365 services, with a focus on customer and service delivery excellence. Relationship Management: Develops and manages relationships with key internal and external partners. (20% of time) Builds internal and external relationships with a view to establishing effective networks and partnerships across the Region. Leads the development of partnerships, protocols and agreements with other levels of government, agencies, industry associations and interested parties, to advance the Region’s interests for water and wastewater initiatives. Works with interested parties to understand their interests in the planning, design, construction, operation and maintenance of water & wastewater services. Participates in external and industry committees, representing the needs of the Region and advancing common goals and objectives. Works in collaboration with inter-Regional peers, to advance Council’s requests to provincial and federal governments. Builds relationships with residents, businesses, local area municipalities, consultants, contractors, vendors and politicians, to share information and prevent issues. Attends various technical meetings, public meetings, and local Committee and/or Council meetings on matters related to water and wastewater services. People Leadership: Accountable for medium to long range people resource planning for the division, determining ideal organizational structures, identifying desirable role and skill mix requirements and ensuring ongoing work quality and deliverability of results. (20% of time) Fosters diversity, equity and inclusion within the Division. Working through their leadership team, enables results with the organization’s human capital strategy to foster employee engagement. Oversees employee performance, career development, and succession planning activities, ensuring open and transparent metrics and processes are developed and implemented and opportunities are created to facilitate employee growth and development. Ensures focus is service excellence, effective communication between leaders and employees, transparency, innovation, and data integrity and work flow integration. Ensures staff is connected to corporate priorities and direction and has the information and resources to make successful plans and decisions. Helps to break down barriers to employee success, ensuring collaboration and cooperation with other Divisions and Departments Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices. Ensures Occupational Health & Safety policies, programs and practices are implemented, maintained and integrated into all aspects of planning and decision-making within the operating unit. Ensures the competency and performance of the Internal Responsibility System within their department, as outlined in the Niagara Region’s Health and Safety Policy is achieved and maintained. Financial Planning: Accountable for the development, management and administration of annual and multi-year capital and operating budgets for the division, ensuring support of Council’s objectives, financial transparency and accountability budget adherence, identifying and explaining variances and financial reporting is effectively managed in compliance with corporate financial policies. (20% of time) Align budgets and funding priorities to the Region’s strategic priorities and services. Authorize, and Administer the acquisition of goods and services for the operating unit and direct reports in accordance with the procurement policy and procedures.Performs other related duties and responsibilities as assigned or required.Special Requirements Must maintain the ability to travel in a timely manner to other offices, work locations or sites as authorized by the Corporation for business reasons. In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate. May be required to support emergency operations under the incident management structure, at the direction of the Emergency Operations Centre Director. Regional staff strive to enable the strategic priorities of council and the organization through the completion of their work. Staff carry out their work by demonstrating the corporate values.