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Marketing Director
TRANSIT, Lévis, QC
Being a Marketing Director at Transit? It means participating in the growth of a Quebec company that has the wind in its sails. It means working on stimulating projects within a company for which the status quo is not an option. It's having the opportunity to make a difference on a daily basis. It's having the chance to develop your skills and do what you love! And it also means finally being able to enjoy a REAL work-family balance! Yes, there are so many good reasons to join our #TeamTransit!CONDITIONSSchedule: 37.5 hours/week.Work Model: Hybrid (3 days a week on site, at the Lévis head office).MISSIONDevelop the company's communication et promotion strategy regarding its products and services through traditional, digital and event media.Coordinate and plan the operations of the marketing department.DESCRIPTIONWork with the board of directors to establish a common strategy to ensure the growth and profitability of the company.Ensure human resources management of the marketing team (3 graphic designers + 1 marketing strategist): hiring, integration, training, assessment, monitoring, etc.Ensure the planning, coordination and control of marketing department projects: organization of work, communication and monitoring of objectives and performance indicators, meetings, planning resources, management of relationships with suppliers and business partners, etc.Ensure that marketing projects meet the various performance criteria (quality, delivery times, costs, etc.).Define and implement the annual marketing plan to promote the company, its products and services and achieve the objectives.Support and provide marketing tools to the sales team.Coordinate the creation and manage the different brands of products.Plan new brands launches.Coordinate the creation and distribution of marketing tools for our products: brochures, newsletters, presentations, content, advertising campaigns on the web, etc.Ensure the communication link between the Sales, Products, and Purchasing departments regarding marketing advertising campaigns.Collect information, analyze data and prepare summary reports on the results of marketing actions to ensure ROI.Monitor, analyze and present performance indicators and recommend the changes necessary for the optimization and effectiveness of marketing actions.Coordinate participation in activities, events and/or trade shows.Provide leadership that promotes cohesion and commitment.BENEFITSInsurance and group RRSP.Annual bank of flexible leave.Discounts on our auto parts and accessories.Mechanical workshop on site with a mechanic at your service.Gym with showers and sports allowance.And more!WORKING ENVIRONMENTOur Levis head office now occupies an area of ​​150,000 square feet.We offer you a working environment at the cutting edge of technology, bright and modern...with the most gorgeous cafeteria in town.Company in the Top 30 Best Managed Companies in Canada. WHY CHOOSE TRANSIT?To join a close-knit team and evolve in a growing Quebec company! We rely on a collaborative approach based on the initiative and involvement of every member of our team. Working with us means that you will have challenges that match your ambitions!Transit is currently the largest wholesale distribution warehouse for automotive parts in Eastern Canada. If you are looking to fulfill your potential and are willing to help us achieve our most ambitious goals, now is the time! TO JOIN OUR TEAM, YOU NEEDBAC in marketing or related field.MBA in marketing (an asset).5 years or more of experience in a marketing management role.Experience in traditional and digital marketing.Experience in B2B and B2C marketing.Bilingualism (French-English) required due to the need to communicate in writing and orally with unilingual English-speaking and/or French-speaking colleagues.Knowledge of auto parts or aftermarket industry (an asset).Knowledge of the Office Suite, particularly Excel. REQUIRED PROFILECreative, innovative, and visionary.Strong management skills: planning, prioritization, organization, and coordination of work.Ability to analyze and solve problems.Ability to make decisions.Mobilizing leadership.AdaptabilityAbility to work under pressure and with tight deadlines.
116032 - Human Resources Labour Relations Advisor
Vancouver Coastal Health, Vancouver, BC
Human Resources Labour Relations Advisor Job ID 2024-116032 City Vancouver Work Location VGH 12th & Oak Work Area Hybrid Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Human Resources Salary Grade 08U Min Hourly CAD $44.15/Hr. Max Hourly CAD $63.47/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $44.15/Hr. - CAD $63.47/Hr. Job Summary Come work as Human Resources Labour Relations Advisor with Vancouver Coastal Health (VCH)! This is a hybrid position where incumbents have flexibility to work remotely. Provides human resource and labour relations consultation, advice and support in a dynamic health care environment. Promotes and fosters a consultative and problem solving labour relations approach with Operations Leaders, Union partners, and staff by providing consistent application and guidance on collective agreements, legislation, relevant regulations and acts, policies and procedures. In partnership with other People teams, develops and maintains collaborative relationships with Operations Leaders and influences decision making by providing informed advice and guidance on approaches to meet business requirements. Provides strategic labour relations advice, guidance and support on innovative workforce optimization strategies and planning, and maintains current knowledge on relevant legislation, health care collective agreements and human resource practices for Vancouver Coastal Health. This position has workplace flexibility and the successful candidate can wok remotely majority of the time within Greater Vancouver. As a Human Resources Labour Relations Advisor with Vancouver Coastal Health you will:Consult with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources.Consult on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters.Utilize expert knowledge of applicable collective agreements, legislation, employment and case law, and organizational policies and practices to provide consultative advice to clients on day-to-day operational decisions with potential human resource implications. Provides interpretations and assistance to other support services such as payroll, and employee records and benefits. Liaises with other functions within the People Team and the organization as required.Investigate labour relations issues and complaints; researches appropriate relevant case law and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.Maintain conduct of employee grievances/disputes from notification up to and including resolution. Provides guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel, prepares for, and participates in cases proceeding to third party hearing. Provides advice to managers and other clients with respect to grievance management and other dispute resolution processes.Promote constructive union-management relations through respectful communication and interest based problem solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consults on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.In partnership with leadership, assess and evaluate current business delivery and workforce optimization models. Reviews and analyzes relevant information, data and performance metrics and identifies opportunities for innovative strategies and practical solutions.Monitor and analyze key department/unit/organizational trends and metrics such as vacancies, market pressures, sick time and overtime, attrition, internal turnover and workplace conflict to support operational and organizational planningMaintain records such as a grievance tracking database and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to leaders and People Operations colleagues.Remain current in human rights, employment and other related legislation, health care collective agreements and human resource practices to ensure that Vancouver Coastal Health human resource employment programs are current and within legislative and/or collective agreement requirements.Participate on industry working groups and community of interest forums to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.Participate in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments. Qualifications Education & ExperienceUniversity degree in a related field and/or a Human Resources certificate from a recognized post-secondary institution.Five (5) years of recent related experience in a unionized environment, or an equivalent combination of education, training and experience.Membership with the Chartered Professionals in Human Resources of British Columbia & Yukon (CPHR BC & YK) considered an asset.Knowledge & AbilitiesComprehensive knowledge of current employment legislation and relevant case law.Comprehensive knowledge of human resources management principles and best practices.Ability to build effective and meaningful working relationships with others, both internal and external, including those with different perspectives.Ability to communicate effectively, both verbally and in writing.Effective negotiation, mediation, and facilitation skills.Understanding of the dimensions of equity, diversity and inclusion and the ability to identify structural barriers within the organization.Demonstrated commitment to self-awareness and authenticity.Ability to work effectively, both independently and as part of a team.Ability to provide client focused services.Ability to lead change and manage conflict. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
119069 - Senior Medical Director
Vancouver Coastal Health, Richmond, BC
Senior Medical Director Job ID 2024-119069 City Richmond Work Location Richmond Hospital Supplementary Job Title Physicians & Medical Staff - Medical Director Labour Agreement Excluded Job Status Regular Full-Time Job Category Physicians Salary Please refer to the information below for details regarding salary. Job Summary Job Title:Senior Medical DirectorWork Site:Richmond COCStatus:Full-TimeStart Date:August 1, 2024Compensation Type:Salary Come work as a Senior Medical Director with Vancouver Coastal Health (VCH)! Working within the governance framework of the Medical Staff Bylaws, Rules and Policies, and the strategic direction of the Vice President of Medicine and Academic Affairs (VP MAA), the Senior Medical Director (SMD) partners with the Vice President (VP) of Operations for Richmond Community of Care (CoC) to develop and implement strategic and operational plans. This leadership role plays an essential role in setting the productive, respectful culture in a COC that is essential for safe, quality patient care. Through their dyad partnership, the SMD and VP Operations are jointly accountable to the President & CEO and Board of Directors for the provision and overall leadership of clinical services and operations in the COC. The incumbent works with the VP Medicine and Academic Affairs, Senior Executive Team and other internal and external partners on all matters related to contracting of medical staff and medical leadership services. The SMD is a member of the Executive Medical Leadership Team and offers critical insight into the strategic operationalization of the Department as a whole. The SMD is specifically responsible for medical staff and medical leadership within Richmond COC. They guide the work of the local Medical Affairs Department and are an active member of the Richmond Senior Leadership Team. The Senior Medical Director fosters relationships with the College of Physicians and Surgeons of British Columbia and other professional associations, and acts as the primary administration link within the CoC with respect to medical staff activities to implement and record performance evaluation, credentialing, appointments and re-appointments. Key Accountabilities:Models, shepherds, and champions a Medical Staff and Leadership Culture that is committed to Patient Safety and Quality. Works in partnership with the Co VP Acute, Richmond to provide active medical leadership in the ongoing operations as well as the development of the strategic direction for the CoC. Collaborates as an active member of the Richmond CoC Senior Leadership Team, the Health Authority Medical Advisory Committee (HAMAC), and participates in the Area Medical Advisory Committee (AMAC).When necessary, establishes clear processes, guidelines and policies that support outcomes consistent with Medical Staff Rules and By-laws.Provides overall leadership for medical activities within the CoC in accordance with the Standards and Codes of Ethics of the organization and the relevant regulatory colleges such as the College of Physicians and Surgeons of British Columbia and the BC College of Nurses and Midwives.Works with key internal and external partners to aid the accomplishment of goals and objectives provided in the VCH Service Delivery Plan and ensures ongoing availability of qualified and technically competent medical staff.Collaborates with the Vice President Quality and Safety, Vice President Research, other Senior Medical Directors, Regional Department Heads, and local medical and operational leaders to enable the integration of quality and safety strategies across VCH to support integrated and coordinated patient safety activities, quality initiatives, proactive risk assessment and knowledge sharing in an accountable learning environment. Develops effective and integrated processes to implement and evaluate quality and safety strategic goals, address patient safety concerns and critical incident reviews with the COC. This includes collaborating with other members of the Executive Medical Leadership Team and the VP MAA to develop a strategy to share learning across the Health Authority. Accountability for related reporting to the CEO and Board of Directors.Provides leadership in the planning, delivery, evaluation medical services and ensuring processes exist for effective engagement of medical staff.Guides, supports and enables Department and Division Heads; ensures that complaints, quality concerns and negative culture is addressed and resolved in constructive ways that have sustainable outcomes.Supports the productive working relationship between Department Heads and their Director Operational dyads.Provides oversight of the operationalization of strong medical governance that includes monitoring and assessing the competency of Medical Staff members through peer review; performance improvement; and review of contracts. In collaboration with the VP Medicine and Academic Affairs (VP MAA) and the Health Authority Medical Advisory Committee (HAMAC), participates in the development of VCH medical staff Health Human Resources plan.Ensures delivery of effective medical services for the CoC in accordance with the established service delivery plan and in compliance with budget, volume and quality targets and overall CoC contributions to the VCH Service Delivery Plan.Works in collaboration with VP Medicine and Academic Affairs and members of the Executive Medical Leadership Team to establish organizational goals and objectives for Quality Improvement (QI); Utilization Management (UM); and system transformation initiatives consistent with the corporate vision and strategic direction of VCH. Works closely with VP Operations dyad and Executive team to address and oversee quality concerns - including Critical Incidents - in ways that rectify wrongs and ensure improvement.Develops integrated processes and mechanisms to encourage best practices, improve clinical outcomes, and achieve defined standards of care. Engages medical staff and medical leaders in the Quality, Risk, and Accreditation processes.Works closely with Quality leadership to ensure that preventative mechanisms are in place, issues are resolved efficiently, and there is confidence in the staff, leadership and public using the services of their COC.Ensures implementation of standardized and effective credentialing and privileging process for medical staff in compliance with provincial legislation and strategy and with VCH Medical Staff By-laws, Rules, and Policies.Works with relevant partners as applicable to foster internal networks and partnerships to expedite medical staff recruitment, retention, and compensation negotiation consistent with the established service delivery plan, as well as ethical, regulatory and patient care requirements.Oversees day-to-day privileging and credentialing and the reappointment process of medical staff. In collaboration with Executive Director NP, Midwives and Dentists, as well as local department heads and Regional Department Heads, manages medical issues related to professional conduct and oversees investigation/resolution of complaints and concerns regarding medical care.Manages issues related to the Bylaws, Rules and Regulations.Works with the VP Medicine and Academic Affairs in developing an effective financial and workforce plan for designated portfolio area, determines priorities, funding allocations, and approves variances within the context of operational demands. Works closely with VCH Finance to manage assigned budget and administers financial resources.Oversees issues related to the Medical on Call Availability Program (MOCAP), including outstanding contracts. As needed builds relationships with professional associations, external agencies, academic institutions, and other health organizations to influence medical practice, support program planning and teaching activities, and create partnerships and opportunities for students and medical staff development.Additionally, the incumbent may represent Vancouver Coastal Heath (VCH) on legislative and other committees and boards.Performs other related duties as assigned. Qualifications Education, Licensing, & Experience:A Medical Degree and eligibility for licensure with the College of Physicians and Surgeons of British Columbia.At least ten years’ recent experience in medical leadership in progressively more complex and leadership rolesMaster’s Degree in Health Administration, Business Administration, or Public Health would be an asset. Eligibility for a faculty appointment with the University of British Columbia, School of Medicine required. Maintains professional memberships and associations.Knowledge & Abilities: A systems thinker with an unwavering commitment to ensuring that medical leadership is playing an active role in creating cultures, environments and relationships that ensure Quality and Safety of Patient Care.Uses sound business acumen to develop and foster collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.Applies superior interpersonal communication skills and expertise to manage conflicts and negotiate effective resolution of issues/disputes, as well as to enroll and persuade where necessary.Inspires a shared vision and aligns performance goals and objectives for medical staff to ensure alignment with service delivery strategy while maintaining group cohesiveness, motivation, commitment, and effectiveness.Provides timely and appropriate advice and consultation utilizing effective targeted communication strategies, to facilitate effective decision making and operations within the intent of the medical by-laws.Builds credibility, understanding and trust in the external community to assist the CoC and VCH to meet its strategic directionsUses strategic thinking, taking into account long-term goals assessing options and implications;Effective communicator with strong organizational skills, client-focused orientation, and commitment to providing long term quality services. Promotes, encourages, and enables medical leadership development.Demonstrates a positive record of working effectively with key stakeholders to achieve collaborative and sustainable outcomes.Leadership skills, including demonstrated ability and comfort with decision-making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others;Demonstrated ability to manage change and create innovative solutions for complex and diverse issues;Ability to manage diverse human, financial and physical resources within a complex environment;Proven ability to foster partnerships and to achieve organizational goals within the CoC; andAbility to foster a climate of cooperation amongst, and build solid relationships with public agencies, foundations, government, boards, committees, and other partners.Demonstrates Integrity, humility, and fairness. Engages others to inform robust decision making.Physical ability to perform the duties of the position. Closing Statement Interested in applying? Feel free to reach out to Olivia Todd, Executive and Medical Staff Talent Acquisition Advisor: [email protected] or click “Apply Now.” Please note that a resume and cover letter are required to apply for this position. As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.Grow your career with employer-paid training and leadership development opportunitiesWellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate familiesAward-winning recognition programs to honour staff, medical staff and volunteersAccess to exclusive discount offers and deals for VCH staffEquity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
AVP Affinity Technology
Manulife Financial Corporation, Waterloo, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJoin our Individual Insurance Technology Leadership Team!Affinity Markets serves 3 million customers through advisors, brokers, sponsors, agents, and direct online. We offer a wide breadth of protection products, including life, living benefits, mortgage creditor, health, dental, and travel insurance. In 2023, we onboarded the largest sponsor group in Company history; we now have the opportunity to reimagine and transform how we enable our customers to interact with us providing strong digital experience and stable technology solutions.Technology is a critical enabler to get us from where we are today, to where we’re going, which involves driving the art of the possible in technology solution delivery. This role reports to the VP, Head of Individual Insurance Technology and will be a member of the Affinity Markets Leadership team. The successful candidate will own the roadmap and day-to-day delivery for digital technology solutions and administration systems that enable our Affinity business. The incumbent will lead a high caliber team of technology professionals and be a champion of technology driving organizational change which is critical to the successful delivery of the overall Affinity Technology strategy. The role will provide direction, oversight & program leadership to the technology teams ensuring timely and efficient deployment of applications, mitigating technical debt, and ensuring systems are safe, sound, and secure. This leadership role is an incredible opportunity to have a significant, strategic impact on our organization, our distribution partners, and our customers.This role partners closely with the Head of Affinity Operations and the Head of Affinity Product & Platforms to provide digital technology solutions that enable our customers and partners to interact with us 24/7. The role will also serve as a connecting point to Global and Canadian Segment Shared Service Technology teams. Key Accountabilities: Partner with Product Ownership to develop technology roadmaps that deliver on business strategies and market requirements.Represent and lead the architecture, development, testing, implementation, and delivery of large-scale technology solutions with adherence to Global Strategy standards and accountable for Key Performance & Key Risk Indicators as well as Outcomes and Results.With input from business leaders and Value Stream Partners, lead the prioritization of work efforts within, and across, Value Streams while ensuring technical priorities are given equal focus keeping systems safe, sound, and secureDeliver on Technology specific financial and Strategic Cost Management (SCM) targetsRecruit, retain and empower an impactful technology team that is highly engaged, proactive and business outcome focused.Model our Manulife values to drive the ongoing change required to evolve Canadian Technology organization; develop and drive a culture of continuous improvement and innovation.Manage talent across the team for development and succession and rotate expertise throughout the team.Manage key vendor relationships and contracts.Achieve and sustain employee engagement scores.Job Requirements: Minimum of 7-10 years of progressive leadership experience in technology strategy execution for large scale organizations; experience in the Insurance industry preferred Demonstrated success in leading transformational changes within an engineering culture; an ability to navigate a complex, highly regulated, marketing focused, growth business. Demonstrated ability to develop and implement a technology strategy and tactics to drive business goals, in collaboration with external and internal partners. Strong financial and business insight with demonstrated ability to manage large technology budgets.Demonstrated success at senior cross-functional project delivery involving multiple technical teams, partners, and business functions, including Risk. Strong Portfolio Management Skills, including the ability to manage multiple complex projects at the same time and under tight deadlines, operating in a cross-functional environment. Exposure and experience in such areas as agile, digital, emerging technologies, and Legacy (e.g., mainframe systems).Exceptional communication skills with a talent for engaging both technical and non-technical collaborators. Strong vendor management experience and skills with demonstrated success establishing long-term cost-effective partnerships. Experience in incident management is advantageous. Bachelor’s degree in computer science, computer engineering, management of information systems or equivalent experience; bilingualism is beneficial. Technical Leadership:Software engineering practices & approaches.Agile Methodologies and experience with Delivery processes.Solution Focused - focused on results and leads team to deliver solutions that deliver business & technology value.Technology Savvy - highly capable and informed on technology, demonstrating innovative ideas to and deliver results with the future in mind.Leadership Attributes:Change Enablement.Solution Focused; capable of delivering results, leading a diverse technical team.Ability to communicate at all levels to both technical and non-technical partners.Leading with Excellence and Drive; Motivated and driven to getting things done to a high standard.Influence & Persuasion.Collaboration.Transparent leadership. Working Condition: Some travel as required.Primary staff locations are Waterloo, Toronto (Canada) What can we offer?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career.Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact. About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationWaterloo, OntarioSalary range is expected to be between$123,400.00 CAD - $229,300.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Financial Analyst — Global Corporate Services
WSP Canada, Montreal, QC
WSP Global has an opening for a full-time, permanent Financial Analyst, Global Corporate Services, reporting to the Global Manager, Financial Planning and Analysis. This person is responsible for providing financial analytical support to corporate functions for actual results, budget and financial projections. This role is critical in the organization, to support corporate function leaders in their decision-making. The person will be responsible for evaluating key financial data, planning and analyzing costs, and providing support to the regions. Principal responsibilities: Provide financial analytical support to corporate functions (IT, Real Estate, Human Resources, Marketing, Communications, etc.); Perform actual and budget variance analysis and update financial projections; Identify and evaluate key performance indicators for corporate functions; Design and update monthly reports by collecting data to produce relevant analysis for corporate functions; Follow-up with regional CFOs and regional corporate function heads to ensure understanding of financial results; Organize and participate in follow-up meetings with regional corporate functions; Coordinate the budgeting of corporate functions; Support the management team in key decision-making processes; Financial support for specific analyses, such as supplier contract analyses; Accounting support and supervision of the month-end process; Support the development of presentations and documents required to present the financial results of corporate functions. Knowledge, Skills and Experience: University degree in Accounting or Finance; CPA professional designation an asset; Minimum 3 to 5 years' professional experience in financial analysis and/or accounting; Strong technical and analytical skills; In-depth knowledge of Microsoft Excel; Ability to prioritize and manage multiple assignments simultaneously; Business acumen; Be bilingual (English and French) as you will be supporting offices in other regions outside Canada. Excellent oral and written communication skills; Knowledge of Oracle Fusion accounting system and HFM Hyperion consolidation system is an asset; Experience and knowledge in the field of IT (language, tools, etc.) is an asset. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
KPMGI Partner Matters Leader and Global Management Team HR Business Partner
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity KPMGI Partner Matters Leader and GMT HR Business Partner works closely with all KPMGI P&C teams. The KPMGI P&C team consists of HR Business Partners who support each KPMGI Global group led by Global Management Team leaders and their extended leadership teams. The Regional People Matters team is comprised of HR Advisors who work closely with leadership in each of KPMGI's six core locations. The KPMGI Talent & Culture team provides center of excellence-led leadership development, talent and culture strategy, and talent attraction expertise to the HRBPs and HR Advisors. The P&C Operations team leads the build-out, optimization, and automation of process, technology, data, and governance. What you will do The KPMGI Partner Matters Leader and GMT HR Business Partner reports to the Head of People & Culture and is the primary liaison on all matters impacting partners across multiple locations. This role also supports Chief Administrative Office (CAO) as their Global Management Team (GMT) Human Resource Business Partner. Deep understanding of the GMT area operating models, commercial levers, the team's strategic priorities, and how the workforce structure and human resource initiatives can effectively align with their goals. Deliver trusted strategic and operational counsel to your GMT leader (CAO) leadership team, influencing change initiatives, fostering synergies, cultivating influential and mutually respectful relationships. Implement people strategy and desired impact in strategic workforce planning, change management, organizational design, talent management (including succession planning), employee experience, employee engagement and specific HR priorities for the GMT area, ensuring alignment with strategic objectives. Manage the roll out of the Global Pulse Survey (GPS) for your GMT area. Work closely with GMT Engagement Lead on deliverables, including addressing and following-up on identified areas for improvement to enhance our employee engagement and strengthen the employee lifecycle experience at KPMGI. Collaborate with the Head of People & Culture and broader P&C leaders and teams on joint initiatives aimed at enhancing and implementing our annual HR calendar activities. Oversee recruitment activity to ensure diverse talent acquisition within your GMT area (CAO). Review job descriptions, role levelling, package structure and work with Global Mobility, as required. Support the respective GMT team (CAO) on workforce planning assessments and related requirements and actions (e.g., skill gap analyses, strategic resourcing, recruitment drives, retention programs, defining the experience / capabilities / role requirements of the future, mobility, succession planning, etc.) as needed. Offer guidance to your leaders on informal employee relations challenges, which have no legal or disciplinary implications. Proactively address and resolve employee concerns and questions. Collaborate with the Head of KPMGI Head of People & Culture, HR Advisors to relevant global core locations, and IOGC as necessary. Understand the implications of Partner compensation and execute the Partner compensation review process for all GMT Areas for all core locations (US, UK, CA, DE, NL, and AU), working closely with member firm partner compensation teams, KPMGI Head of People & Culture and the CAO to consolidate a streamlined KPMGI partner compensation review process. Provide consultation and advisement on core location partner compensation philosophy, approach, and processes for GMT leaders and other PMLs of seconded partners at KPMGI. Partner with executive leadership and respective KPMG member firm resources on sensitive partner matters that are escalated to KPMGI executive leadership or KPMGI Head of People and IOGC for review and resolution. What you bring to the role Deep and broad generalist HR knowledge Strategic thinker and ability to translate business needs and work autonomously to deliver people initiatives and plans. Strong client relationships and influencing skills to establish credibility; ability to interact strategically with senior levels of leadership, specifically partner level. Minimum 10 years professional experience, with at least 5 years functional leadership within a corporate human resource function, preferably with global experience Strong understanding of executive compensation packages and talent review processes Seasoned HR Practitioner and leader with a proven track record in Professional Services CPHR, SPHR, GPHR, SHRM-CP or SHRM-SCP preferred. Bachelor's degree in business administration/HR or related field from an accredited college/university Keys to your success KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .
Service Relationship Specialist
Manulife Financial Corporation, Toronto, ON
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementRemoteJob DescriptionSupportSupport Distribution partners in the acquisition of new business; participate and present in finalist presentations and implementation meetings on the Mid-Market Segments. Assist internal partners in acquiring new business by serving as a liaison; take part as a subject-matter expert in the short-list presentations and ongoing meetings for implementing new business.Respond to benefit plan inquiries and resolve escalated and complex inquiries from Plan Sponsors, Plan Advisors/Consultants, and internal department contacts. Owning and respecting the unique demands of each customer while being considerate of the time frame ensuring a thorough response.Champion for a successful outcome for all involved, the Service Relationship Specialist role is responsible for the successful resolution and negotiation of all service escalations. Advocate for a favorable conclusion for all parties. All service escalations must be successfully resolved and negotiate by the Service Relationship Specialist.Initiate Amendment requests ensuring that information is complete and outstanding requirements are obtained in a timely manner to meet deadlines and meet effective dates of plan changes. Collaborate with our Customer Experience/Operations teams to facilitate information-sharing and identify key issues with our online customer.Assist with general internal initiatives related to Group Benefits services, products, and procedures.Facilitate multiple meetings with our Plan Advisors/Consultants and Plan Sponsors as well as internal teams.Take on special projects and/or research assignments for client needs.AdviseAs the face of Manulife, you build and maintain successful and lasting relationships with existing and potential partners. Understand the intricacies and complexities of each Plan Sponsor's Group Benefits designs and the sophistication of the Advisors/Consulting houses. Prepare and analyze and interpret client reports for review. Generate client reports using web analytics platforms via various reporting tools, requiring analysis and comparison of many reports to ensure we are fulfilling our customer’s needs. Provide expertise on Manulife’s digital experience for group benefits clients (Web, mobile, voice), and highlight key features and functionality.Support group benefits clients in driving adoption of our digital tools and experiences among their plan members Provide reporting on digital uptake/usage to help group benefits clients understand overall plan health and identify areas of opportunity for education/engagement. You drive results by reviewing special requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.Establish and maintain client relationships by identifying current or potential needs and promoting client retention.Providing recommendations on plan design, service options, technology solutions and any ongoing administration needs to the client.Applies understanding of legislative and privacy guidelines to assist in client meetings.EducateDeliver presentations to employee groups to facilitate enrolment and/or introduce their Group Benefits (in person or remote). Meet with plan administrators to train and educate them on effective methods of plan administration.Lead customer workshops and training around product updates & new features Maintain direct contact with clients/advisors, proactively planning your client meetings to ensure regular connections are made.When new products are launched in Group Benefits, take the Lead together with the Account Executive to learn, present and speak to these new services. Become the expert in delivering and educating clients on these services and how it affects their population and what amendments are required to their plans if any.Using our Seismic Tools to put presentations together to present and deliver our services to clients.Clients rely heavily on the Service Relationship Specialist on how to manage new services and products that are launched, or on any new legislative initiatives.Coaching mindset and abilities enabling to define solutions and delivering outcomes. Shared Responsibilities:Works with a Team of Account Executives and collaborates with other Service Relationship Specialists.Assist new Service Relationship Specialists with Job Shadowing and Buddy system to ensure all members of the team can successfully represent Manulife Group Benefits Services.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.Job Requirements:Minimum three to five years of work experience in Group Benefits. In-depth knowledge and understanding of the Group Benefits products and services.Building and strengthening existing client and consultant/advisor relationships.Proven ability to take initiative, be a strong self-manager and display integrity.GBA designation or working towards the designation an asset.Good knowledge of underwriting concepts. Strong technical and demonstrated analytical skills using Microsoft Office products, Excel and/or PowerPoint, Web Analytics platforms, to arrange and display relevant information during customer business reviews.Excellent presentation skills and the ability to influence decision makers in various areas of organization.Supports, participates, and presents in Mid-Market Finalist Presentations to attain new and keep existing Business out to Market.Strong customer-facing skills including expectation management, communication skills, information management.Ability to work independently and in a team setting, self-starter, innovative thinking with a keen eye for results and driven by quality.Outstanding analytical, strategic, and problem-solving thinking ability - enabling the candidate to recognize issues, outline possible implications and suggest solutions.Relationship-oriented; must be comfortable working with a wide range of individuals at different levels, managing across, up, and down and self-manage to meet timelines of multiple priorities.Capability to determine sensitive client needs or issues.Must have a valid driver’s license and a personal automobile.Competencies:Proven ability to determine business priorities, meet goals, manage high volumes of work.Excellent analytical, problem solving, interpersonal, organizational and time management skills.Negotiation and influencing skills.Strong attention to detail.Champion of superior service delivery and customer service, oral and written communication skills.Good understanding and knowledge of Manulife’s administrative systems.Independent, self-motivated individual with ability to manage multiple tasks and deadlines simultaneously.Strategic and creative thinker focused on finding solutions to unique Plan Sponsor needs.Persuasive communicator with an ability to clearly articulate ideas and present information.Collaborating internally across multiple departments.Ability to be flexible and empathetic and ability to manage conflicts.Proficient in the use of modern technology.Know and understand the growth and persistency strategies.Presenting together with the Account Executives at Client Service Meetings. Taking initiative to prepare and structure these meetings.Service Relationship Specialist attends all meetings for client’s re-enrolment of flex benefits with our Admin Advantage Teams and helps facilitate and ensure all tasks are brought to completion.Attend ongoing service meetings, maintaining and facilitating action logs with head office areas.Excellent planning and project management skills with a confirmed ability to complete projects within tight timeframes.Must be fully bilingual both oral and written (in Quebec only).Decision Authorities: This role directly impacts the Sales, Profitability and Persistency of the overall Distribution offices.Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.Educating Clients on Manulife’s Group Benefits services that they would benefit from.Key Challenges:Managing high volumes of work within tight time frames and balancing competing priorities.Working with many Advisors/Consultants and Account Executives and balancing their demands, needs and expectations.When a service issue is identified, these could have a financial implication, it is critical that the issue be managed to resolution while ensuring that service and quality are maintained.Working Conditions:Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.This role will occasionally require working outside traditional business hours to meet client needs. Example - employee sessions for night shift workers.Work Smart options are available.About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$56,400.00 CAD - $94,000.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
Community Associate
Equest, Oakville, ON
Community Associate ON, Oakville The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed. Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch. A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home. About you We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience) Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $20 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.
Financial Business Partner - Merchandising Planning
RONA Inc., Boucherville, QC
Financial Business Partner - Merchandising Planning Language English Français (CA) Apply Now At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Your role Act as a financial business partner for the Merchandising team Margin analysis, impacts on markdowns, as well as rate, volume and mix. Support and make recommendations to Merchandising departments in various projects such as demand planning, management of markdowns and inventory overstock, supply and profitability of products. Work in partnership on the development of action plans with Merchandising in order to achieve budgeted sales and margin targets. Collaborate to put in place and periodically monitor buying plans are in line with the inventory strategy for these categories. Build financial budgets while compiling all future initiatives. The qualifications we are looking for University degree in administration, accounting concentration would be an asset; 3 years of relevant experience as a financial analyst; Hold or in the process of obtaining a recognized professional designation CPA would be an asset; Possess strong skills in analysis; Have marked communication skills; Extensive knowledge of Excel, Access is an asset; Demonstrate initiative and attention to detail; Understanding and interpreting complex themes and issues; Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written. By joining the RONA family, you’ll enjoy many benefits, such as: A fitness centre, sports activities, and showers A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Electric car charging stations Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status. Apply Now
Director, HR Reg Gov & Comp
BMO, Toronto, ON
Application Deadline: 04/18/2024Address: 100 King Street WestJob Family Group:Human ResourcesReporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: • Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. • Seasoned expert with extensive industry knowledge. • Technical leader viewed as a thought leader for innovation. • Verbal & written communication skills - Expert. • Analytical and problem solving skills - Expert. • Influence skills - Expert. • Collaboration & team skills; with a focus on cross-group collaboration - Expert. • Able to manage ambiguity. • Data driven decision making - Expert. Compensation and Benefits:$103,500.00 - $192,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Director, Human Resources, Regulatory Governance & Compliance
BMO Financial Group, Toronto, ON
Application Deadline: 05/02/2024 Address: 100 King Street West Job Family Group: Human Resources Reporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. Seasoned expert with extensive industry knowledge. Technical leader viewed as a thought leader for innovation. Verbal & written communication skills - Expert. Analytical and problem solving skills - Expert. Influence skills - Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Able to manage ambiguity. Data driven decision making - Expert. Compensation and Benefits: $103,500.00 - $192,500.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
Specialty Site Lead - Anesthesia - CEHHC
Nova Scotia Health Authority, Truro, NS
Requisition ID: 142628 Opportunity Type: Permanent About the Opportunity Nova Scotia Health is seeking expressions of interest for the role of Specialty Site Lead for Colchester East Hants in the Northern Zone. The Specialty Site Lead (ANAE) is accountable to the Zone Medical Executive Director. The Specialty Site Lead (ANAE) works with the local physicians to ensure a high standard of patient care is maintained by the medical staff, in accordance with the law, the Bylaws, the Rules and Regulations, licensing and accreditation standards. The Site Specialty Lead brings a clinician perspective to all relevant operational and administrative issues with particular focus on quality and patient safety. Role Accountabilities Ensures that medical staff of the Department are compliant with the Bylaws and Rules and regulations of the NSHA; Brings forward issues and perspectives of Department Medical Staff at the applicable site to the Zone Executive Director and/or Zone Department Head for consideration and/or resolution; Serves as Physician Lead for Emergency Preparedness activities; Assists in managing site overcapacity issues from Department’s perspective by being the point of contact for Department medical staff; Ensures service continuity is maintained through Department scheduling practices, including but not limited to establishing an equitable on-call schedule, approving and managing vacation, and utilizing locums; Chairs, regular department meetings and attends other committee meetings as required, or assigned by the Zone Medical Executive Director or Zone Department Head; Participates in the monitoring of standards, quality, and utilization of resources of the Department in the zone; including all the necessary reporting and auditing as required; Participates in any clinical services planning for the Department; Participates in respectful workplace responsibilities as needed in conjunction with relevant Department Head; Participates in recruitment/retention activities for the Department; this includes providing an up-to-date roster of Department medical staff; Participates in new hire and onboarding processes as needed in conjunction with the Department Head; Participates in Leadership development and shows a commitment to lifelong learning and acquisition and refinement of leadership capabilities; Leads the incident review process for the site, in liaison with Quality and Patient Safety representatives, including all required family meetings. Eligibility MD licensed in Nova Scotia and privileged with Nova Scotia Health. Evidence of past and ongoing leadership training. Annual Compensation: $10,000 Community Details Truro is home to the Colchester East Hants Health Centre CEHHC), the regional hospital which serves a population of approximately 75,000, and is a thriving business community. Residents of Truro enjoy active living. They often boast about Victoria Park, a natural 400 acre woodland park in the centre of town, and their state-of-the art recreation centre (Rath Eastlink Community Centre) that offers an NHL sized arena, a competition-sized (25m) swimming pool, a water slide, a fitness centre, and a rock climbing wall. Truro is known for its excellent education offerings for students of all ages in English and French, particularly its high school level arts programs and extra-curricular performances. Truro is home to a campus of Nova Scotia Community College, The Institute of Human Services Education, and the Agricultural Campus of Dalhousie University. Truro is conveniently located less than one hour's commute to Halifax and 30 minutes to the Halifax International Airport. Physicians in Nova Scotia provide fulfilling patient care which embraces family life, professional development and community involvement. That's what makes practicing medicine in Nova Scotia unique. Physicians are increasingly attracted to practices that offer team-based care to their patients and allow them to consult with their peers. The size and scale of Nova Scotia allows for better connections across the health care system. Your practice of medicine and your life is richer here. Nova Scotia is more than medicine. Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.
Payroll Technician
COGIR Immobilier, Brossard, QC
COGIR Immobilier's head office is made up of nearly 200 friendly colleagues who innovate and surpass themselves day after day! The “human for human” relationship is at the heart of corporate culture and philosophy.POSITION DESCRIPTION:The success we know is based on our strong team spirit and the pursuit of excellence!ROLE AND GENERAL RESPONSIBILITIES:Act as a resource person for employees and managers and other departments (human resources) for all questions relating to payroll, benefits and time management system.Be able to process payroll (full cycle of an integrated portfolio).Complete and participate in the production of year-end reports (salary declaration, CNESST, 1% training, etc.).Coordinate the management of group insurance, disability files, CNESST and maternity.Open / close and update employee files.Perform all month-end activities required for payroll on time.Process several requests such as: vacation payment, employment insurance request, termination of employees, time bank and deduction of union dues.Some related tasks may be added.EXPERIENCE AND QUALIFICATIONS:DEP in accounting or any other combination of training and experience deemed relevant.Minimum of one year of experience in high-volume payroll functions in a unionized environment (more than 500 employees).INP certification (National Payroll Institute), a strong asset.Experience with payroll and human resources systems (Employer D or Nethris are required).BENEFITS:Free parkingHybrid work (face-to-face/telework)Group fire insurancePersonal leaveEmployee Assistance ProgramTelemedecineVacationSpecial days offSocial Club activities, gifts and substantial discountsRecognition programJOB STATUS:Permanent: Full TimeJOB SCHEDULE:Day time
Academic/Community Vascular Surgeon
Nova Scotia Health Authority, Halifax, NS
About the Opportunity The Division of Vascular Surgery at Dalhousie University and Nova Scotia Health are seeking to hire a full time Vascular Surgeon based at the Halifax Infirmary. The Division is responsible for the delivery of vascular care for the entire province. A mix of in-person (may require travel) and virtual care will be required to other health zones within Nova Scotia. Virtual assessments for interprovincial care may also be required. Responsibilities The successful candidate will join five other full-time vascular surgeons in the division with on call duties to be divided equally. Candidates must possess strong technical skills in both open and endovascular surgery. There is a state of the art hybrid operating room, fully functioning vascular lab, multidisciplinary leg ulcer clinic, dedicated vascular clinic space, and a strong partnership with Interventional Radiology. Excellence in clinical care, a commitment to teaching and openness to mentorship if needed are required. Candidates must be committed to collaboration, professionalism, and a culture of respect with all members of the health care team. Qualifications The successful candidate must be fellowship/residency-trained and certified by the Royal College or equivalent in Vascular Surgery. Preference will be given to those with fellowships/additional training in the areas of limb salvage/preservation/complex wound care, complex venous disease, advanced endovascular training, those with a background in research/innovation/education. The candidate must be eligible for licensure in Nova Scotia. Renumeration is based on a competitive alternate funding plan. The Department commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The Department encourages applications from Indigenous persons (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, and persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. How to Apply Applications, accompanied by a CV, statement of interests (clinical, educational, administrative and/or research interests), names of three referees, will be accepted until May 6, 2024 and should be sent to: Dr. Min Lee Head, Division of Vascular Surgery Room 4722, Halifax Infirmary 1796 Summer St. Halifax, NS B3H 3A7 Email - [email protected]
Director, Human Resources, Regulatory Governance & Compliance
BMO, Toronto, ON
Application Deadline: 05/02/2024Address:100 King Street WestReporting directly to the Global Head HR Operations & CDAO (HR), is the senior leader of the Governance Function for HR globally. This role and function integrates and oversees the three risk aligned requirements of the HR Division: Human Resources (HR) as a Governance Function for HR Risk globally; Non Financial Risk oversight for HR as a Business Unit; Oversight Function for the HR Global Regulatory Compliance Program. Provides strategic leadership, oversight, monitoring and reporting on these three programs. Develops and monitors global HR Risk via a robust management framework including a governance model & practices that is leveraged across BMO to manage HR risk., Develops and monitors a robust global HR Regulatory Compliance Program, ensuring the framework and activities algin with the Enterprise Compliance Model in all jurisdictions in which BMO operates. Develops and monitors a robust global Non Financial Risk oversight program for HR as a business unit. The frameworks, programs and practices define the ways and methods HR Risk management is implemented, managed, monitored and strengthened across the enterprise. The governance framework includes policies/guidelines and provides programs/processes/practices and measures to promote transparency, accuracy, consistency across groups. As a senior leader in the division and the expert on risk for the function, this role is critical to the divisions functioning. This role and the team reporting to it, work with every leader and employee in the HR function and is looked upon to: Manage the risk management framework for Human Resources Risk, and provide oversight of risk management and governance activities, programs and processes related to Human Resources Risk; Develop risk solutions and makes recommendations based on an understanding of risk management and stakeholder needs; Provide advice and guidance on managing & overseeing HR risk in alignment with overall BMO framework; Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues; Break down strategic problems, and analyses data and information to provide insights and recommendations; Monitor and track risk management performance, and address any issues; Maintain awareness of HR Risk management best practices, processes and industry trends and conducts internal and external benchmarking specific to HR Risk, assessing BMO effectiveness while ensuring appropriate opportunities for improvement are realized; Act as the prime contact for internal/external stakeholder relationships, which may include regulators; Participate in Enterprise Non Financial Risk Management Committees representing HR Risk; Maintain the Process Risk Control Library for HR as a Business Unit (globally); Complete the annual Process Risk Assessment for HR as a Business unit, coordinating with all Risk Speciality Areas for concurrence to assessment; Prepare and implement the annual M&T program for the HR PPC Library components; Oversee and approves HR Risk metrics; Lead the interpretation of new or changing regulations and assessing impacts to the governance and/or risk management framework & framework components; Define business requirements for analytics & reporting to ensure data insights inform business decision making; Perform independent assessments of the aggregate HR Risk profile; provides assurance that HR Risk is managed in a prudent manner; Perform annual self assessment of the Global HR Regulatory Compliance Program, addressing any suggested improvements or gaps; Provide specialized support for other internal and external statutory and regulatory requirements (i.e. co-ordination of required Corporate HR notices and attestations, etc.). Manage the review and sign-off process for relevant regulatory reporting; Amalgamate issues and emerging risks for the HR Risk program. Assists with classification of issues and reporting across programs if applicable; Formulate the assessment of status of risk for Corporate HR reporting including the quarterly HR Risk Profile; Update and maintain the HR Corporate Policy & HR Corporate Standard; Provide support, advice and guidance in the development of other HR policies and procedures. Maintains existing and develops new Operating Guidelines to support the HR governance framework; May lead the management and oversight of all audits in Corporate HR as appropriate, includes all Corporate Audits, Shareholder audits (i.e. related to SOX 404) and Regulatory audits. Oversight accountabilities include education and training related to audits, tracking and monitoring of deficiencies and testing of completed action plans; May perform required 1st LOD program management activities (e.g., business continuity planning, etc.) Qualifications: • Typically 9+ years of relevant risk management experience and/or certification in related field of study or an equivalent combination of education and experience. • Seasoned expert with extensive industry knowledge. • Technical leader viewed as a thought leader for innovation. • Verbal & written communication skills - Expert. • Analytical and problem solving skills - Expert. • Influence skills - Expert. • Collaboration & team skills; with a focus on cross-group collaboration - Expert. • Able to manage ambiguity. • Data driven decision making - Expert. Grade:9Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/23/2024Address: 100 King Street WestJob Family Group:Business ManagementBMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarketsExecutive Assistant - BMO (Toronto Office - First Canadian Place) This role will primarily support the MD & Head, Client Enablement Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Coordinates and monitors budgets and reporting on results vs. budget.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem-solving skills - In-depth.Influence skills - In-depth.Compensation and Benefits:$44,500.00 - $82,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Community Associate
Equest, Toronto, ON
Community Associate Address: 99 Yorkville Avenue Suite 200 M5R 3K5 Toronto The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed. Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch. A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home. About you We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience) Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $20.00 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.
Community Associate
Equest, Toronto, ON
Community Associate ON, Toronto - Queen & Bay The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way. The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you will help take care of all the administrative and support needs for your customers...so that your customers can focus on running their business. A typical day at IWG You arrive a few minutes before your centre opens to make sure everything is ready and check there's nothing the cleaners have missed. Customers arrive all throughout the morning. One asks you for a changed Wi-Fi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate. It's time for a quick coffee break, relax and enjoy a few minutes to yourself. The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch. A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal. You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself. Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your centre. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the centre. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home. About you We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience) Happy taking ownership of problems and finding ways to solve them Positive, enthusiastic, and able to adapt to fast-changing situations Experience and confidence using MS Office and other basic IT equipment Legally eligible to work in the Country you are applying within and at least 18 years old What we offer On top of a competitive total compensation package, you'll enjoy: Work life balance (no standard nights/weekends) Generous paid time off plans (sick and vacation) 12 Paid Company Holidays per calendar year (in addition to your PTO accrual) Competitive RRSP Program, with a Company match Company paid comprehensive health/dental care for all full-time team members and your eligible dependents including domestic partners A quarterly bonus plan program, plus an hourly rate of $20 A bright and inspiring work environment Training and development opportunities aligned with great career path opportunities A professional workplace community (business casual attire required) Regus/Spaces is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Regus/Spaces has implemented policies with respect to accommodating employees with disabilities. These policies are available to all employees by contacting Canadian Human Resources Department at +1 (416) 649 5850 or at [email protected] if you require accommodation at any time during your employment with Regus/Spaces.
Executive Assistant
BMO, Toronto, ON
Application Deadline: 04/18/2024Address:100 King Street WestIn this role, you would be supporting the Global Head People Operations, Human Resources and the Head of HR Operations and Shared Services with a variety of executive assistance. Your attention to detail, ability to be proactive and your strong analytical skills would be greatly sought after. This is a hybrid opportunity.Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more executive. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.Builds effective relationships with internal/external stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports, and dashboards.Leads the planning, coordinating and implementing department events.Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.Provides input into the planning and implementation of administrative programs.Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.Dispatches outgoing communications.Processes invoices for payment in adherence with documented processes and guidelines and vendor agreementsPrepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget.Makes travel arrangements, booking flight/hotel reservations as needed.Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).Collaborates with internal and external stakeholders in order to deliver on business objectives.Organizes work information to ensure accuracy and completeness.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically 5+ years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Grade:5Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Head of Revenue Optimization (Revenue)
Equest, Toronto, ON
COMPANY OVERVIEW: The Globe and Mail is a national icon and one of Canada's most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism, and we've garnered international acclaim for our data visualization, design, and creative storytelling. We are committed to fostering diversity and inclusivity by reflecting all Canadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works, Pride at Work, the Canadian Centre for Diversity and Inclusion, and we are a signatory of the BlackNorth Initiative. Recognizing the importance of work-life balance, we offer flexible work arrangements and support programs. We also invest in our employees' growth through training and mentorship opportunities, enabling you to expand your skills and embrace new challenges. No matter your position at The Globe, you'll be an integral part of an organization dedicated to making a positive difference in Canada. Join us. POSITION OVERVIEW: The primary objective of the Head of Revenue Optimization is to champion the maximization of commercial revenue across our portfolio of media assets (Digital, Branded Content/Brand Partnership, Print & Ancillary products). In addition, the Head of Revenue Optimization will support our Agency & Enterprise account contract optimization process and provide revenue management support to our SMB and Branch sales teams. The successful candidate will provide revenue and performance related intelligence/insights, data and reporting on all aspects of our media portfolio. Additionally, the candidate will provide business insights and support to internal clients in Advertising Sales as well as with other departments such as UX, Finance, and Data. This position will also play a key role in driving digital site optimization, and be an integral part of our budget, planning and forecasting processes. RESPONSIBILITIES: Work collaboratively with Sales, Commercial Data, Media Strategy, Product/Innovation and Content Studio teams to develop: Agency/Consortium & Enterprise Account revenue optimization models, and Pricing strategies to drive single & cross-platform advertising opportunities. Maximize revenue through the utilization of statistical data and market intelligence to recommend pricing, product mix optimization, and future selling strategies across the breadth of our advertising products. Participate in the development of business plans, product plans, revenue budgets and forecasts. Provide Group Client Directors/Managers and Product Managers with insight driven reports in which to make informed decisions related to pricing, inventory/yield management, and other key revenue variables (KPI's). Effectively monitor inventory utilization levels across our print, digital and ancillary products, and recommend appropriate rate adjustments. Recommend enhancements to revenue reporting in order to provide greater transparency, utility and accountability, including: Working with cross-functional team of business owners - to refine key performance indicators and develop relevant reporting templates accordingly. Working with business owners to develop reports to track advertising business, develop revenue reports, and provide input to and update forecasting models. Managing the Digital Revenue Analyst in order to develop automated reporting dashboards to aggregate and analyze performance against. Participate in and where required lead key projects/initiatives, including the development of revenue forecasting models on new products and existing product re-designs, and advertising impact modelling tied to subscription paywall and registration strategies. Drive operational efficiencies through process adjustments. Perform in-depth ad-hoc analysis as required and incorporate into ongoing reporting processes where necessary QUALIFICATIONS: 3-4 years of experience in Forecasting top line revenue 3-4 years of experience in Pricing in Digital ad space Strong Data Management and Problem Solving skills Strong Negotiation Skills Business acumen-able to intuit rationale behind reporting requests as well as provide insight and intelligence into results, for own baseline understanding of request, checking of quality of information, as well as value to business owner. Systems experience with digital ad serving technology (GAM/Adbook/SSPs etc). Systems experience with publishing platforms (SAP/BW preferred) Extensive experience with Microsoft Office Suite (Word, Excel, Powerpoint and Access). Self-guided individual with an exceptional attention to detail. Proven ability to work in a daily fast paced environment with an emphasis on meeting deadlines. Ability to understand technical documents related to Ad tech Possesses ability to interpret and extrapolate vague requirements into a defined set of source data and reporting outputs. Collaborative style; works well with others. Strong oral & written communication skills WHY CHOOSE THE GLOBE: The Globe's mission is to deliver essential content - news, information, analysis and insights - for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity, collaboration, innovation and accountability. As Canada's most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us. WE OFFER: Competitive compensation to ensure we hire, retain and reward team members Hybrid work environment that promotes work-life balance Generous vacation and flexible work arrangements Parental leave top-up Competitive health and dental benefits Defined Benefit pension plan Annual wellness subsidy On-site chiropractor and registered massage therapist Employee and family assistance program Free digital subscription to globeandmail.com and 40% off other Globe products Education assistance for external training courses SUPPORTING YOUR GROWTH: We are committed to creating equitable opportunities for all employees, to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values. There are lateral and upward advancement opportunities for rewarding and developing careers. We believe in mentorship and collaborative peer-to-peer learning and have both formal and informal programs in place to encourage knowledge-sharing. We support continuing education and provide both internal and external opportunities for training and development. VACCINATION POLICY: All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer, Moderna, AstraZeneca, Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated, all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated, any offer of employment will be revoked. THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE The Globe and Mail is committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups, regardless of race, ethnicity, culture, gender, sexual orientation, religion, socio-economic status, age, and physical ability. As required by the Federal Contractors Program, The Globe also tracks the proportion of staff in the four Employment Equity categories (Women, Aboriginal Peoples, Persons with Disabilities, and Members of Visible Minorities) to ensure we are reflecting the areas in which we work. The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.