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Project Manager - Telecommunications (6 Month Fixed Term)
Ledcor, Vancouver, BC
Job Summary: You're a dynamic Project Manager experienced in overseeing smooth functioning of day to day project operations. You will ensure that DAS installations projects are completed on time and within budget. You will also implement project plans and scheduled, ensure safety and quality control, and provide guidance to project staff. This is a 6 month Fixed Term opportunity with paid vacation and extended health, dental & vision benefits.Come join our Technical Services team today!Essential Responsibilities Leads and promotes Ledcor safety culture on site, ensuring site safety and environmental standards are met or exceeded, and leads PSSP development. Leads the incident investigation process. Leads estimates, including regular bid walks with customers for the purpose of providing a quote to build wireless sites, microwave hops and any other wireless work. Represents Ledcor as the main point of contact with the client / owner and protects LTS and the owner's interest in carrying out the work. Facilitates the creation and implementation of the Project Quality Plan (PQP), including quality assurance (QA) requirements, and leads QA program when applicable (design-build projects). Leads subcontractor and supplier selection, procurement and negotiation Maintains and tracks costs and billings and reports regularly on variances from expectations against the budget and scheduleManage multiple wireless projects simultaneously providing clear direction to the technical team distributing workload to capitalize on individual opportunities.Qualifications Completion of post-secondary education in Construction management, Telecommunications, Civil Engineering or related discipline 5+ years of related telecom construction experience as a project manager, or in a similar direct managerial / supervisory role Demonstrated understanding of the nuances of wireless site and DAS builds and an in-depth knowledge of what it takes to build a DAS and cellular site.Comprehensive knowledge of DAS documents, drawings, specifications, current construction practices and methodology; understanding of build costs and budgetsDemonstrated contract negotiation and management skills, with an in-depth understanding of contract documentsAbility to communicate clearly and collaborate with multiple project stakeholders, exchanging information and responding to moderate stakeholder requestsAbility to identify constructability issues in moderately complex situations and develop non-routine solutions in the construction plan and scheduleAdditional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedJun 16, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Project Manager - Telecommunication Outside Plant
Ledcor, Vancouver, BC
Job Summary: You are an experienced Project Manager who has successfully delivered outside plant fiber optic builds, both aerial and underground. In this role, you will ensure that projects are completed on time and within budget. You'll work independently or with direction from the team, implementing the project plan and schedule, ensuring safety and quality control, and delegating work to project team, contractors, and trades people.Join Ledcor Technical Services in Calgary or Vancouver today!Essential ResponsibilitiesDemonstrate leadership in health, safety and environmental protection on the project. Applies the requirements of the Project Specific Safety Program (PSSP) to promote overall compliance of Ledcor HS&E standards, applicable OH&S Acts, regulations and codes with all employees and subcontractors on the project.Ensure timely change management.Manage communication between design, construction, and procurement.Develop and maintain the construction schedule in conjunction with project team to meet milestones and completion dates.Facilitate project meetings with internal and external stakeholders to monitor and support the project's ongoing progression.Work with project team to identify and manage opportunities and risks to achieve the best possible impact on schedule and financial targets.Maintain, track, and report financial aspects of project including forecasts and billings.Qualifications5+ years of related work experience in managing fiber optic builds. Experience in both aerial and underground cable placement is preferred.Previous experience as a Project Manager or in a similar direct managerial / supervisory role.Completed post-secondary education in Construction, Engineering or related discipline an asset. Comprehensive k no w l e dg e o f con s tr u c t i on doc u m en t s , d r a w i n g s, spec i f i ca t i ons, cu r r ent cons tr u c t i on p r ac t i ces a n d m e t hodo l o g y . D e m ons t r a t ed n e g o t i a t i on /m an a g e m ent s k ill s. A b ili t y t o p l an and m an a g e t o a p r o j e c t schedu l e. U nde r s t and i n g o f c ons t r uc t i on co s t s a n d bu d g e t s . A b ili t y t o c o m m un i ca t e c l ea r l y and co ll abo r a t e w i t h m u l t i p l e s t a k eho l de r s , an t i c i pa t e s t a k eho l der need s , and p r oac t i v e l y i den t i f y so l u t i on s . C apab l e o f i den t i f y i ng c o ns tr u c t ab ili t y i ssues i n m ode r a t e l y co m p l ex s i t ua t i ons and c r ea t i ng so l u t i ons i n t he con s tr u c ti on p l an and schedu l e . A b ili t y t o m o t i v a t e, coach and g u i de o t her t e a m m e m be r s . S tr o n g o r g an i z a t i onal and p l ann i ng s k ill s and t he ab ili t y t o m an a g e m u l t i p l e p r i o r i t i e s .Additional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedJun 29, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Operations Manager - Retail Projects
Staples Canada, Richmond Hill, ON
Who we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's work, learn and grow together. We are building an inclusive and diverse team Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Some of what you will do As the Operations Manager - Retail Projects, you will manage retail process improvement projects and application implementation for store operations. You will also define the project's objectives and oversee quality control, risk management, and stakeholder expectations throughout its life cycle. You will be responsible for the general design, analysis and project management activities for medium to large complex process improvement projects including consulting with business units, determining and defining user needs and business requirements as well as developing detailed business and technical specifications, and Q&A documentation. This role will interface with end users to develop models, works with business analysts and developers to implement the system and handle project management duties . Specifically, you will: • Lead project team(s) and assumes day to day planning, management and control of application development and maintenance of a project(s), including the selection of methodologies, techniques and tools that are appropriate to the project(s). • Manage the day-to-day project activities of one or more unrelated complex projects or a mix of related projects with capital budgets ranging from $0 (internal resources only) to $1M+ • Manage project team, stakeholder, vendor, client and senior management relationships. • Manage and balance stakeholder expectations regarding the project schedule, cost, scope and identify and manage risk to these components. • Work closely with the business sponsors and users within various departments to understand their current and future application, system and process needs. • React quickly to scope change requests and implement sufficient change control monitoring within a project • Manage project financials to include compiling cost estimates into a forecast and monitor actual spend against budget. • Project manage and accountable for various department process initiatives by maintaining detailed project plans, assigning tasks, chairing project meetings and providing monthly project summaries. • Lead national process improvement steering committee and assist in managing project pipeline for retail process team. Provide priority and level of effort recommendation to Business Process Manager and execute agreed upon order of project/enhancement priorities Some of what you need • 5+ years of experience in management roles for large, complex IT or retail process-based projects with significant application development components, including a minimum of 5 years with responsibility for staffing, budgeting, scheduling and monitoring. • Bachelor's degree or equivalent experience required; Bachelor's Degree in IT operations, business, or related field and/or Master's Degree is an asset • PMP and/or Master's certification in Project management and/or Agile/Scrum certification is an asset • In depth knowledge of and ability to adapt project management practices • Demonstrated ability to analyze and improve complex processes • Strong financial acumen, with prior experience in creating "Level of Efforts" (LOE), Business Cases, and ROI assessments • Experience working in an Agile Environment an asset • Strong knowledge of enterprise retail applications such as AS400 and POS systems is preferred. • Strong working knowledge of MS Project, Project Server, Visio, SharePoint, MS Power Point • Prior experience managing and successfully executing projects with internal IT partnership • Curious • Approachable • Passionate • Solution finder Some of what you will get • Associate discount • Health and Dental benefits • RRSP/DPSP • Performance bonuses • Learning & Development programs • And more... Additional Information • Office Environment (Hybrid - remote working and the office.) • Occasional travel within Canada may be required #bringyourpassion
Shift Manager
McDonald's, Grande Prairie, AB
Shift ManagerWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
Shift Manager
McDonald's, Peace River, AB
Shift ManagerWe are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities? Our offerWorking with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:Access to education and skills development opportunities that take you furtherA total rewards package that includes discounts, incentives, and recognition perksA safe, respectful and inclusive workplaceBring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every dayThe JobGrow sustainable restaurant sales and guest counts and profitably to meet and exceed targets.Identify restaurant capacity constraints, guest count and sales growth opportunities and be able to develop and execute an operationally sound mitigation and growth plan.Coach General Managers, Restaurant Managers and Assistant Managers to adopt capacity and sales building mindsets as well as provide ongoing education on areas of restaurant profitability.Lead successful deployments and ongoing execution of national and local sales building initiatives to drive sales and Brand Leadership.Ensure all restaurants meet and exceed McDonald's high standards of Quality, Service and Cleanliness and including Food Safety standards.Ensure management and crew at all levels are being developed and that individual performance plans and reviews schedules are in place.Lead recruiting, selecting, and on-boarding as well as retention practices of managers and crew to ensure high quality talent is in place across all restaurants\".Engage the local community to further develop community support initiatives where possible.Your vibe and experienceWe are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.The ideal candidate will possess the following skills and qualifications:Current or previous experience in a Supervisory Position in a quick service environmentDemonstrated a consistent record of achieving and exceeding operations standards.Demonstration of People first approach to achieve results.About usIn 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
General manager - financial, communications and other business service
Haryanvi Brothers Ltd, Lloydminster, AB, CA
Title:General manager - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possible(1 Vacancy)Location:5635, 44th StreetLloydminster, ABT9V 0B2OverviewSupervisionMore than 20 peopleEducationCollege/CEGEPLanguagesEnglishExperience2 years to less than 3 yearsResponsibilitiesTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningEstablish objectives for the organization and formulate or approve policies and programsRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsPersonal suitabilityAccurateExcellent oral communicationExcellent written communicationOrganizedAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressureEmployerHaryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
General manager - financial, communications and other business service
DARS Brothers Ltd, Fort McMurray, AB, CA
Title:General manager - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:265 Eagle Ridge Blvd, Unit 5Fort McMurray, ABT9K 2Z7(1 Vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningEstablish objectives for the organization and formulate or approve policies and programsRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressurePersonal suitabilityAccurateExcellent oral communicationExcellent written communicationOrganizedEmployerDARS Brothers LtdHow to applyBy emailBy mail265 Eagle Ridge Blvd, Unit 5Fort- McMurray, ABT9K 2Z7
General manager - financial, communications and other business service
Dap Group Ltd, Camrose, AB, CA
Title:General manager - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10 Hourly, for 40.00 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:Marler Mini Mart, 102 Mount Pleasant DriveCamrose, ABT4V 2M7(1 vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksAllocate material, human and financial resources to implement organizational policies and programs, Authorize and organize the establishment of major departments and associated senior staff positions, Establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning, Establish objectives for the organization and formulate or approve policies and programs, Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions, Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressurePersonal suitabilityAccurate, Excellent oral communication, Excellent written communication, OrganizedEmployer:Dap Group Ltd.How to applyBy emailBy mailMarler Mini Mart, 102 Mount Pleasant DriveCamrose, ABT4V 2M7
Senior Manager, Digital Infrastructure - Deal Advisory
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. GIA plays a pivotal role in supporting Canadian and global clients as they respond to rapidly changing infrastructure markets. Our team understands that emerging technologies are changing the way infrastructure is delivered, creating a strong demand for InfraTech (technology-enabled infrastructure). We are dedicated to supporting our public and private sector clients in developing and implementing emerging technology strategies across diverse sectors and infrastructure types, positioning clients at the forefront of the infrastructure revolution. Learn more about Global Infrastructure Advisory (GIA) here and careers in Deal Advisory here . Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service? KPMG is actively looking for a Senior Manager in Toronto to join our Digital Infrastructure (DI) team within GIA in identifying emerging technology application to the design, build, and operation of infrastructure. We are at the forefront of delivering major social, economic and commercial outcomes through leveraging the value of connectivity (e.g., 5G) and emerging technologies (e.g., Internet of Things, digital twins) across infrastructure projects in sectors such as Transport, Accommodation, Power and Utilities, Digital, Energy and Mining, and Oil and Gas industries . We are looking for an innovative thinker and market builder who is passionate about how technology and innovation will transform societies of the future. What you will do Help our clients and internal stakeholders reimagine the value we deliver, the way we deliver our services, and evaluate how our workforce drives dynamic solutions to solve client needs. Lead digital infrastructure advisory engagements - with a focus on d eveloping and executing innovation strategies and helping manage large-scale, enterprise-wide innovation programs - a cross public and private sector clients with accountability for engagement delivery, client outcomes and risk management. Apply a deep understanding of how technology will create breakthrough innovations in the configuration, offering, and delivery of infrastructure projects to serve clients in various sectors Lead and manage cross-functional engagement teams (8-10 individuals) including providing training, leadership, direction, and guidance to cultivate and manage high performing teams Support the development and growth of KPMG's GIA practice by leading business development initiatives and identifying opportunities to expand KPMG's services Build strong relationships across KPMG's national infrastructure advisory practice and global infrastructure advisory networks to drive market activation across sectors and geographies Proactively coach junior team members (including Performance Manager responsibilities where relevant) and provide support to other service lines within Management Consulting At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role A seasoned professional with 8+ years of involvement in infrastructure, emerging technology, or innovation consulting having worked for established professional services firms A futurist mindset with experience in designing technology-enabled innovation strategy that aligns with the client's vision, goals, and business operations - which is rooted in deep understanding of cutting-edge technologies (e.g., 5G, IoT, digital twins, autonomous vehicles) and their interplay with infrastructure across diverse sectors. Experience with designing and developing innovation-related consortiums or program (such as innovation hubs, hackathons etc.), specifically managing multi-party collaboration among diverse stakeholders and partnership development. Experience working with funds, such as institutional investors or multi-lateral development banks, is considered a strong asset. Proven experience in nurturing a portfolio or cultivating business growth, leveraging strong sales and business development acumen Proven leadership skills and ability to mentor a high performing team of managers and consultants to deliver and meet tight deadlines An ability to thrive in ambiguity, necessitating adaptability and agility while operating in a high-paced environment. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . #LI-ET1 #Hybrid Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Project Manager - Building Sciences (Mechanical)
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking intermediate/experienced engineers to join our GTA Building Sciences team; the position can be located in either our Thornhill or Toronto office. Reporting to the GTA Building Sciences Director, this position will be responsible for contributing to Building Sciences specialty consulting services.Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.#WeAreWSPWhat you can expect to do here: Oversee construction projects and deliver cutting-edge building science services, including restoration engineering and building envelope design and renewal Expect to become a trusted partner to Canada's leading asset managers who are investing in the development and improvement of billion-dollar national building portfolios Be involved with other WSP teams, particularly those providing Property Condition Assessments, Structural, Mechanical and Electrical Engineering services Make project decisions that comply with WSP principles Apply Triple Bottom Line (financial, social and environmental) thinking to each client project You will always ensure health and safety policies are followed at all sites and take WSP's Life Saving rules to heart Communicate effectively with the team and collaborate with senior technical resources from across the country to ensure quality of deliverables and best in class service Conduct building component evaluations to determine design and repair options and periodic field reviews during projects, where appropriate Prepare client proposals, investigation reports and construction documents Provide technical advice to clients and direct project teams (consultants and contractors) Manage the contract administration and quality of restoration projects at the construction stage Evaluate contractor performance to ensure project deliverables and quality standards are achieved Keep the client informed of site issues impacting project quality and resolve issues as required Conduct project team start-up meetings, delegate responsibilities, and identify any gaps in resources or training that need to be filled Keep Project Director informed of project status and the issues that impact quality and client relations: schedule, technical, budget, team, performance, peer review, etc. Review and sign deliverables or documents, as necessary, in accordance with the signing authorityWhat you'll bring to WSP: Bachelor's degree in civil engineering, building science, architectural science, diploma in architectural / engineering technology or a construction-related discipline Minimum of 5 years of experience in building sciences, engineering or architecture P.Eng. designation is an asset but not a requirement Proven success managing restoration and construction projects involving large commercial, institutional and/or residential buildings In-depth knowledge of building materials and construction processes for design and/or repairs of roofs and/or building envelopes Ability to quickly identify and understand project issues and opportunities A team player who thrives on working with other successful, energetic people An excellent communicator, with strong verbal, written and presentation skills
Regional Investigations Manager |Canada West
Hudson's Bay Company, Vancouver, BC
ROLE SUMMARY The Regional Investigations Manager is responsible for leading Asset Protection in internal investigations. The Investigator takes complex investigations head-on through establishing solid partnerships with store and Asset Protection leadership, and law enforcement agencies and utilizes cutting-edge methods to identify and deter internal dishonesty. The Investigator is responsible for assisting with a strategy to combat shortages across our brand within an assigned region and takes a proactive approach to resolving losses within all assigned stores through training and awareness.   This role will also be responsible for monitoring all transactions utilizing available exception reporting software, AP technologies, and programs in our Hudson’s Bay stores to minimize risk. This position will also identify, distinguish, and analyze multiple components of the business that require further identification and investigate of any problem, and provide conclusions using high-level quantitative skills. Responsibilities include querying, reviewing, and understanding shrink, markdowns, returns, and sales/financial data, identifying trends in business and the retail industry, and understanding key operations processes with the stores. The Regional Investigations Manager will also provide support to the DVP of Asset Protection, Sr. District Asset Protection Managers, Inventory Control, and Finance in protecting company assets by communicating and assembling potential cases and/or providing additional data to support the areas in protecting the company assets While the primary focus is to mitigate risk, maintain continuity of operations, and safeguard the organization, this position is also responsible for communicating with and articulating the asset protection vision within the company and serves as an influencer across the industry. KEY RESPONSIBILITIES ● Interview associates in accordance with Wicklander-Zulawski (WZ) and the Company’s best practices. ● Monitor and utilize available software, exception reports, CCTV, AP technologies, programs in our Hudson’s Bay stores, and employee tips to generate cases. ● Identify potential acts of internal dishonesty through behavior observation and internal referrals. ● Work with outside agencies such as Law Enforcement, courts, and legal to bring cases to resolution. ● Thoroughly build and document cases to support findings and resolution. ● Teach fact-finding/investigation techniques to AP Associates. ● Partner with District/Store Management to build AP awareness. ● Utilize market resources to build cases. ● Perform data gathering tasks and analytics to assist in building cases. ● Develop new and innovative queries/research techniques to detect theft, fraudulent activity, and policy violations (i.e. return fraud). ● Produce documents for AP teams and leadership, to review and analyze. ● Offer excellent customer service while maintaining a friendly and approachable demeanor. ● Perform other duties as assigned by Asset Protection leadership. ORGANIZATIONAL LEADERSHIP ● Influences and serves as the main AP Investigations liaison to Store Leadership and Asset Protection Team within the assigned Region. ● Collaborates with: o AP Field Leadership o Inventory Management o HR/AR/Risk Management/Legal o Solution Providers (Executive Leadership) o Distribution & Logistics o Operations / Corporate Offices o Strategic Sourcing o Finance KEY EXPERIENCES ● 5+ years in Asset Protection/Loss Prevention Investigations with a focus on internal dishonesty. ● 2-year College Diploma in Police Foundations or a University degree in a related subject (Criminology/Law) ● Wicklander-Zulawski & Associates Interview and Interrogation Techniques certification ● Strong understanding of all provincial and federal laws (Criminal Code of Canada, FINTRAC, and Freedom of Information Act) ● Multi-store investigation experience preferred ● High-quality analytical skills, management experience, and the ability to influence at all levels. ● Strategic orientation with the ability to lead tactics as required. ● Strong negotiator and consensus builder. ● Strong Excel, Access, and Word Experience with database applications and query tools such as Microsoft Access ● Excellent analytical, organizational, and written/verbal communication skills ● Ability to conceptualize data and create ways to effectively communicate information ● Excellent conceptual and critical thinking skills. ● Ability to work with highly sensitive and confidential information and communicate within strict guidelines. ● Valid BC Driver’s license ● Willingness to Travel as Required 30%+ Thank you for your interest In The Bay. We look forward to reviewing your application. The Bay provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The Bay welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
General Manager | Centre Laval
Hudson's Bay Company, Montreal, QC
What This Position is All AboutThe General Manager is a business leader who is profit minded, and able to execute the HBC strategy through effective management of people and process. Dynamic leadership abilities, combined with exceptional communication, analytical, and in-store marketing skills are essential to success in this roleWho You Are: You lead by example by driving positive outcomes and elevating the performance of others Creates a sense of community in the team and gains trust quickly by building strong relationships Inspires others with their vision and sense of purpose You Also Have: Minimum of 7+ years of retail management experience and profit & loss responsibility Strong leadership and interpersonal skills Proven troubleshooting skills and ability to diffuse challenging situations As The General Manager, You Will: Develop short and long term action plans that address opportunities and positively impact the business Build and execute development plans to drive optimal performance for all direct reports Review, understand and take action regarding sales and productivity results on a weekly and monthly basis Build a succession plan by identifying internal talent within the executive and associate groups, and make it a priority to make them successful Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator! Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate. A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Thank you for your interest with HBC. We look forward to reviewing your application. HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training. HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request inrelation to the materials or processes to be used.
Branch Manager In Training
BMO, Mississauga, ON
Application Deadline: 04/11/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
General manager - financial, communications and other business service
Haryanvi Brothers Ltd (HBL), Lloydminster, AB, CA
Title:General manager - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40 Hours per weekAnticipated Start Date (at the latest in 3 months):As soon as possibleLocation:5635, 44th StreetLloydminster, ABT9V 0B2(1 Vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningAllocate material, human and financial resources to implement organizational policies and programsAuthorize and organize the establishment of major departments and associated senior staff positionsEstablish objectives for the organization and formulate or approve policies and programsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesWork under pressureFast-paced environmentPersonal suitabilityAccurateExcellent oral communicationExcellent written communicationOrganizedEmployer: Haryanvi Brothers Ltd (HBL)How to applyBy emailBy mail5635, 44th StreetLloydminster, ABT9V 0B2
General manager - financial, communications and other business service
Haryanvi Brothers Ltd (HBL), Fort McMurray, AB, CA
Title:General manager - financial, communications and other business servicesJob TypesRegular jobTerms of Employment:Full Time, PermanentSalary:$60.10/ Hour, for 40 Hours per weekLocation:265 Eagle Ridge Blvd, Unit 5Fort McMurray, ABT9K 2Z7Anticipated Start Date (at the latest in 3 months):As soon as possible(1 Vacancy)OverviewLanguagesEnglishEducationCollege/CEGEPExperience2 years to less than 3 yearsResponsibilitiesTasksAuthorize and organize the establishment of major departments and associated senior staff positionsAllocate material, human and financial resources to implement organizational policies and programsEstablish objectives for the organization and formulate or approve policies and programsEstablish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planningRepresent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functionsSelect middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditionsSupervisionMore than 20 peopleAdditional informationWork conditions and physical capabilitiesFast-paced environmentWork under pressurePersonal suitabilityExcellent oral communicationAccurateOrganizedExcellent written communicationEmployer: DARS Brothers LtdHow to applyBy emailBy mail265 Eagle Ridge Blvd, Unit 5Fort McMurray, ABT9K 2Z7
Project Manager - Building Sciences (Restoration)M&E
WSP Canada, Toronto, ON
The Opportunity:WSP is currently seeking intermediate/experienced mechanical and/or electrical focused engineers to join our GTA Building Sciences team; the position can be located in either our Thornhill or Toronto office. Reporting to the GTA Building Sciences Director, this position will be responsible for contributing to Building Sciences specialty consulting services associated with managing mechanical and electrical projects. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here:Oversee construction projects and deliver cutting-edge building science services, including mechanical and electrical building system upgrades, targeting decarbonization and electrification upgradesExpect to become a trusted partner to Canada's leading asset managers who are investing in the development and improvement of billion-dollar national building portfoliosBe involved with other WSP teams, particularly those providing Property Condition Assessments, Building Envelope, Energy, and Structural Engineering servicesMake project decisions that comply with WSP principlesApply Triple Bottom Line (financial, social and environmental) thinking to each client projectYou will always ensure health and safety policies are followed at all sites and take WSP's Life Saving rules to heartConduct building component evaluations to determine design and repair options and periodic field reviews during projects, where appropriatePrepare client proposals, investigation reports and construction documentsProvide technical advice to clients and direct project teams (consultants and contractors) Manage the contract administration and quality of restoration projects at the construction and commissioning stageEvaluate contractor performance to ensure project deliverables and quality standards are achievedKeep the client informed of site issues impacting project quality and resolve issues as requiredConduct project team start-up meetings, delegate responsibilities, and identify any gaps in resources or training that need to be filledKeep Project Director informed of project status and the issues that impact quality and client relations: schedule, technical, budget, team, performance, peer review, etc.Review and sign deliverables or documents, as necessary, in accordance with the signing authorityClearly communicate production budget and schedule expectationsMonitor and manage budget, multiplier and schedule to meet targetsProvide feedback on your experiences that could improve WSP's performance, processes and toolsMake contributions to company knowledge management and practice systemsProvide technical support to project team members and help others with learning in your knowledge areaShare information about clients, contractors and competition Understand client needs, and clearly convert project purpose into deliverables, required tasks and schedulePeriodically touch base with clients and identify new proposals and/or service delivery opportunitiesPrepare proposals as required and follow up with clients to answer questionsReport perceived new market needs to appropriate Business ManagerContribute to the firm's reputation in the market and maintain client baseManage the project team to match tasks to strengths and career development plansProvide feedback to Team Managers and Regional Directors about staff performanceIntegrate, coach and develop employees through daily project workWhat you'll bring to WSP:Bachelor's degree in mechanical, electrical or systems engineering, diploma in engineering technology or a construction-related disciplineMinimum of 3 years of experience in construction, engineering, building sciences, or architectureP.Eng. designation is an asset but not a requirementAutoCAD drafting capabilities are an asset but not a requirementProven success managing restoration, construction and commissioning projects involving large commercial, institutional and/or residential buildingsIn-depth knowledge of mechanical (heating and cooling systems design), electrical, and plumbing building components and construction processes Ability to quickly identify and understand project issues and opportunitiesA team player who thrives on working with other successful, energetic peopleAn excellent communicator, with strong verbal, written and presentation skills WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
Branch Manager in Training
BMO, Kamloops, BC
Application Deadline: 04/20/2024Address:1180 Columbia St W, Unit 101-FBoldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO!Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Client Service Manager - Sarnia
Paladin Security, Sarnia, ON
OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Job Skills / RequirementsThis leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin contracts in Sarnia, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies. Why Choose Paladin • Extensive Paid Industry Training • Benefits & Other Perks • Flexible Work Schedule • Opportunities for Growth & Advancement Job Description•Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group•Develops implements, maintains and evaluates the security programs for Paladin's contracts•Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met•Takes ownership of staff and client issues and supports the timely response to both groups•Develops and maintains excellent relationships with the clients in the portfolio•Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations•Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio•Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met•Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to dateQualifications•3-5 years of industry experience in a leadership position is considered an important asset•Class G Driver's License is required•Experience with Paladin Mobile Division is an asset•Excellent interpersonal and communication skills•High level of professionalism•Ability to write comprehensive reports and maintain proper records•Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy•Must have strong leadership, social interaction and organizational skills•Proficiency in Microsoft Office software•Ability to write and present proposals to large organizationsAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.This job reports to the Director of Operations This is a Full-Time position Monday to Friday 9AM - 5PM. Number of Openings for this position: 1
SAP Program Manager, Cloud Success Services - Western Canada
SAP, Calgary, AB
We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! What you'll do The Program Manager is responsible for managing and delivering strategic complex engagements to one or more strategic accounts. In this billable role, the program manager works closely with the customer, the services account executive and other key stakeholders to manage multiple, related projects within given business strategies. The program manager will be a key member of the delivery team throughout the services lifecycle, from sales support through implementation and post-go-live. The Program Manager has the qualification and business acumen typically to manage multiple large scale, high risk, projects, programs and engagements that span organizational and national boundaries including multiple business units and multiple service partners/vendors. Carry responsibilities across multiple functional areas, including: Opportunity Management, Delivery, Business Development, Coaching/Mentoring & Knowledge Management Ensure effective program oversight via program and project reviews to affect customer success and serve as a mentor to project managers Manage complex contractual constructs Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and/or remote delivery - including Max Attention Next Generation (and other PE engagements) Scope and estimate engagement; Determine required resources for the engagement; Assess, document and communicate the risk for the engagement Lead and own engagement-planning and program-planning activities Oversee the delivery of multiple projects related to successful engagement or program execution Own the engagement and program plan; Carry responsibility of delivering its major elements including program's business objectives, scope and solution within quality criteria (on time, within budget) Build proactive formal and informal communication/relationship with key stakeholders outside of direct team Resolve political, resource, budgeting, change and legal issues affecting the program Oversee and lead the development of proposals, tenders, and or responses to requests for proposals associated with the program in order to win new deals for SAP with minimal risks Take responsibility from as team lead and support respective line manager(s) in people development tasks What you bring Minimum: 7+ years of SAP delivery experience including services management experience 5+ Years of program management experience in 2+ SAP Software project lifecycles Must have experience delivering software in Enterprise Environments (Fortune 500 or greater) Must have superior project financials business acumen (forecasting, allocated revenue, etc.) Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management Desired PMP Certification and/or MS Project Certification (orange belt) Major Systems Integrator experience SAP Sales experience Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration Proven ability to build trusted relationships at the client executive level Ability to effectively manage and resolve client escalations Adaptability and flexibility to manage deadline pressure, ambiguity, and change Demonstrated leadership by example style in managing teams and clients Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members Excellent understanding of SAP solutions and of the consulting business processes and functions Meet the Team SAP Professional Services provides end to end project support to strategic customers. As Program Manager, you will partner with the customer account and all key stakeholders to ensure key milestones are met within the implementation of SAP solutions. #CSSJobs #CSSOpportunities #SAPCareers #SAPJobs #CanadaMU #ICC24 We build breakthroughs togetherSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com Requisition ID: 389515 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 70% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-HybridRequisition ID: 389515 Posted Date: Mar 11, 2024 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 70% Location: Calgary, AB, CA, T2P 5E9
Account Manager
Roch Logistics, Saint-Hubert, QC
Roch Logistics is looking for an Account Manager to help us step up to the next tier milestone! The company has been around since 1978 and has transitioned throughout the years to be one of the oldest logistics companies in Canada!Account manager with preferred clients and extensive experience in specialized and general transportation in Canada and the United States.In office position, working with customers based throughout North America.RESPONSIBILITIESSignificant and rapid development of accounts within the organization to ensure the development of new customersMaintenance, satisfaction, and growth of current customersStrong capacity for analysis and processing of information in order to guide the client in the direction to take with adequate business proposals that will increase salesPresentation of new ideas for business developmentQUALIFICATIONSExperience of at least 2-3 years in specialized and/or general transport with target customersSolid knowledge of the world of transportation and lawsExcellent knowledge of the American and Western Canadian markets.Very professional, dynamic and autonomous, excellent analysis.Professional background that demonstrates excellence.Bilingualism essentialThe conditions for this position are very advantageous and only candidates representing the desired profile will be contacted. The company offers a comprehensive benefits program.Why Join Us?Salary: $40,000 to $70,000 per year.Family Atmosphere: We are a family business with a warm team and a relaxed atmosphere.Social Events: Annual BBQ, year-end party, and more!Rewards and Recognition: Complimentary dinners for meeting goals and other surprises.Accessibility: Convenient location near Highway 30 and public transport. What You Will Bring:Bilingual English/French: Most of our interactions are in English.Relational Skills: You excel in communication, negotiation, and relationship building.Adaptability: You can work in a dynamic environment and learn quickly.Industry Knowledge: Understanding the transport sector, especially national and cross-border shipments, is a plus.Autonomy and Organization: You are self-reliant, well-organized, and detail oriented.Technological Proficiency: You are comfortable with digital tools and communication.