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Project Manager - Telecommunication Outside Plant
Ledcor, Vancouver, BC
Job Summary: You are an experienced Project Manager who has successfully delivered outside plant fiber optic builds, both aerial and underground. In this role, you will ensure that projects are completed on time and within budget. You'll work independently or with direction from the team, implementing the project plan and schedule, ensuring safety and quality control, and delegating work to project team, contractors, and trades people.Join Ledcor Technical Services in Calgary or Vancouver today!Essential ResponsibilitiesDemonstrate leadership in health, safety and environmental protection on the project. Applies the requirements of the Project Specific Safety Program (PSSP) to promote overall compliance of Ledcor HS&E standards, applicable OH&S Acts, regulations and codes with all employees and subcontractors on the project.Ensure timely change management.Manage communication between design, construction, and procurement.Develop and maintain the construction schedule in conjunction with project team to meet milestones and completion dates.Facilitate project meetings with internal and external stakeholders to monitor and support the project's ongoing progression.Work with project team to identify and manage opportunities and risks to achieve the best possible impact on schedule and financial targets.Maintain, track, and report financial aspects of project including forecasts and billings.Qualifications5+ years of related work experience in managing fiber optic builds. Experience in both aerial and underground cable placement is preferred.Previous experience as a Project Manager or in a similar direct managerial / supervisory role.Completed post-secondary education in Construction, Engineering or related discipline an asset. Comprehensive k no w l e dg e o f con s tr u c t i on doc u m en t s , d r a w i n g s, spec i f i ca t i ons, cu r r ent cons tr u c t i on p r ac t i ces a n d m e t hodo l o g y . D e m ons t r a t ed n e g o t i a t i on /m an a g e m ent s k ill s. A b ili t y t o p l an and m an a g e t o a p r o j e c t schedu l e. U nde r s t and i n g o f c ons t r uc t i on co s t s a n d bu d g e t s . A b ili t y t o c o m m un i ca t e c l ea r l y and co ll abo r a t e w i t h m u l t i p l e s t a k eho l de r s , an t i c i pa t e s t a k eho l der need s , and p r oac t i v e l y i den t i f y so l u t i on s . C apab l e o f i den t i f y i ng c o ns tr u c t ab ili t y i ssues i n m ode r a t e l y co m p l ex s i t ua t i ons and c r ea t i ng so l u t i ons i n t he con s tr u c ti on p l an and schedu l e . A b ili t y t o m o t i v a t e, coach and g u i de o t her t e a m m e m be r s . S tr o n g o r g an i z a t i onal and p l ann i ng s k ill s and t he ab ili t y t o m an a g e m u l t i p l e p r i o r i t i e s .Additional Information: Company DescriptionLedcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair. But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!Employment EquityAt Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging. Date PostedJun 29, 2021 1067 West Cordova Street, Vancouver, BC, Canada
Group Product Manager - Home Financing
BMO, Toronto, ON
Application Deadline: 04/29/2024Address:33 Dundas Street WestResearches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel . Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth . Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMO's broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling).Breaks down strategic problems and analyzes data and information to provide insights and recommendations.Ability to useEnsures alignment between values and behaviour that fosters diversity and inclusion.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders.Acts as a subject matter expert on relevant regulations and policies.Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholdersLeads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements.Conducts independent analysis and assessment to resolve strategic issues.Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirementsDetermines and provides recommendations on product lifecycle.Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investmentDesigns and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations.Conducts complex market research, competitive intelligence, and data analysis.Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes.Monitors key product performance and growth metrics to identify trends and recommend action plans.Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.Develops and implements action plans that meet financial and growth metrics.Develops problem evaluation frameworks and defines research approach.Assesses customer/consumer and channels analysis and develops recommendations.Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales.Continuously improves processes to identify issues and deliver optimal customer experience.Works with partners to develop salesforce training and materials and manages change.Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products.Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and proceduresStrong knowledge of product delivery infrastructure systems and underlying product interdependencies.In-depth retail and business banking environmental awareness / understanding.In-depth risk management associated with new and existing product development and management.Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools - SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements.Verbal & written communication skills - Expert.Analytical and problem-solving skills - Expert.Influence skills - In-depth / Expert.Collaboration & team skills; with a focus on cross-group collaboration - Expert.Building business cases - in-depthResearching market trends - in-depth/ExpertRelationship management - in-depth/ExpertCapital management - goodAnalytics and reporting - ExpertProduct marketing - in-depthNegotiation skills - goodSoftware and systems architecture knowledge - good/in-depthFinancial Understanding - good/in-depthAble to manage ambiguity.Data driven decision making - In-depth / Expert.Grade:8Job Category:People Manager / GestionnaireWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Group Product Manager - Home Financing
BMO Financial Group, Toronto, ON
Application Deadline: 05/30/2024 Address: 33 Dundas Street West Job Family Group: Customer Solutions Researches, defines, aligns, develops and accountable on the performance management and analytics with P&L (profit and loss) accountability for the mortgage broker channel. Carries out market research, forecasting, and competitive analysis, and assesses problems to develop and implement solutions. Develops and delivers key business insights required for business enablement and growth. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to define the key performance metrics for managing the performance of the broker channel. In this role the incumbent will have accountability of BMOs broker channel acquisition performance with focus on channel development, external partner relationship management, analytics, pricing and portfolio management. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Develops business analytics and insights (e.g. portfolio profitability tracking, customer analytics, revenue forecasts, operations metrics, trend analytics, and predictive modelling). Breaks down strategic problems and analyzes data and information to provide insights and recommendations. Ability to use Ensures alignment between values and behaviour that fosters diversity and inclusion. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Ensures alignment between stakeholders. Acts as a subject matter expert on relevant regulations and policies. Designs, implements, manages, and enhances our product offering for the broker channel throughout the product lifecycle. Leads the execution of strategic initiatives for the broker channel to deliver on business and financial goals in collaboration with internal and external stakeholders Leads, develops, and manages strategies for reporting and forecasting and/or analytics teams within the business. Works in partnership with treasury, corporate funding, and external partners on additional requirements. Conducts independent analysis and assessment to resolve strategic issues. Leads/oversees and develops vendor relationships and external partnerships and provides guidelines for execution; ensures that all agreements are met as per requirements Determines and provides recommendations on product lifecycle. Develops business cases by identifying needs, analyzing potential options, and assessing expected returns on investment Designs and produces regular and ad-hoc reports, and dashboards. Completes internal and regulatory reporting, and attestations. Conducts complex market research, competitive intelligence, and data analysis. Influences and/or determines credit product risk parameters and metrics. Identifies existing and potential risks and develops risk management controls and processes. Monitors key product performance and growth metrics to identify trends and recommend action plans. Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute. Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality. Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Develops and implements action plans that meet financial and growth metrics. Develops problem evaluation frameworks and defines research approach. Assesses customer/consumer and channels analysis and develops recommendations. Resolves internal, complex or higher risk customer escalations or policy exceptions, which may include interactions with clients and sales. Continuously improves processes to identify issues and deliver optimal customer experience. Works with partners to develop salesforce training and materials and manages change. Broader work or accountabilities may be assigned as needed. Qualifications: Typically, 7+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience. Desirable to have experience in mortgage broker industry Desirable to have experience in RESL product management Strong experience with consumer / commercial credit applicable to retail and business financing products. Strong experience working with retail and business product fundamentals, including product design, functionality, and related policies and procedures Strong knowledge of product delivery infrastructure systems and underlying product interdependencies. In-depth retail and business banking environmental awareness / understanding. In-depth risk management associated with new and existing product development and management. Strong knowledge of process coordination and management. Deep knowledge of various measurement technologies such as: analytics and visualization software such as Base SAS, SAS EG, Power BI Expert in using specialized query and database tools SAS, SQL, and various reporting tools including, but not limited to PowerBI, TIBCO Spotfire, TIBCO BPM, SQL, SAS and Tableau Strong knowledge of banking product management and associated industry and regulatory requirements. Verbal & written communication skills - Expert. Analytical and problem-solving skills - Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - Expert. Building business cases - in-depth Researching market trends in-depth/Expert Relationship management in-depth/Expert Capital management - good Analytics and reporting Expert Product marketing in-depth Negotiation skills good Software and systems architecture knowledge good/in-depth Financial Understanding good/in-depth Able to manage ambiguity. Data driven decision making - In-depth / Expert. Compensation and Benefits: $84,000.00 - $156,000.00 Pay Type: Salaried The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position. BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards Were here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset. To find out more visit us at https://jobs.bmo.com/ca/en. BMO is committed to an inclusive, equitable and accessible workplace. By learning from each others differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, were focused on building, investing and transforming how we work to drive performance and continue growing the good. Who we are Were proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, well continue to build, invest and transform to drive performance that serves the good that grows.
OHS Project Manager - Hazardous Materials Professional
WSP Canada, Winnipeg, MB
WSP Canada Inc. (WSP) has an opportunity for an intermediate to senior level Occupational Hygiene and Safety (OHS) Project Management Professional to join our team to provide hazardous building materials abatement / remediation and occupational hygiene assessment services to our clients in Manitoba, Saskatchewan, and Northwest Ontario.TheProject Managerwill be involved in all stages of a project's life cycle (i.e., Proposal, Initiation, Planning, Execution, Monitoring and Control, and Closure) for consulting services related to hazardous building materials, occupational hygiene, and safety. Most components of this role will relate to OHS environmental consulting scopes. The role will be focused on areas such as hazardous building material surveys, occupational hygiene, mould, noise and indoor air quality assessments, safety consulting, desktop analyses, feasibility studies, research and much more. This project management role will work closely with field technicians and fellow senior advisors and ensure the correct delivery of projects within budget and schedule.If you are interested in a career in occupational hygiene and safety, have a strong interest in hazardous building materials and thrive in a fast-paced environment, this opportunity is for you.A day in the life:Reporting to the Prairies and North Occupational Hygiene and Safety Group Manager, your responsibilities will include but won't necessarily be limited to: Responsible for managing budgets, scope, schedules, resourcing and client satisfaction while working closely with professionals from WSP's teams across Canada and supported by experienced technical specialists, project coordinators and technicians. Must be familiar with the project scope and objectives, as well as the role and function of each team member in order to effectively co-ordinate the activities of the team. Use project management tools, methods, and best practices to plan and manage projects in a way that aligns with the expectations of stakeholders and meet business needs. The role is client-facing, and strong interpersonal skills combined with direct communication, ethics and integrity is a must. Must be action-orientated, resourceful and have the ability to hold self and others accountable. Technically competent in the assessment of buildings for various hazardous materials including asbestos, lead, PCBs, mercury components, ozone-depleting substances, and suspect visible mould growth and collecting bulk samples of suspect hazardous materials for laboratory analysis. Preparing and reviewing hazardous building materials assessment reports. Developing hazardous building materials management plans, safe work procedures, abatement specifications, and exposure control plans. Conducting hazardous building materials condition assessments. Conducting hazardous building material abatement/remediation inspections and air monitoring and preparing daily reports / project completion reports. Assisting with completion of indoor air quality and occupational hygiene projects, under the supervision and direction of a Certified Industrial Hygienist. Assisting clients with asset assessments, data management and compliance issues related to regulated materials. This position requires local and regional travel and occasional out-of-town assignments. Assignments will at times be in remote areas and under physically demanding conditions. Work could be indoors our outdoors. Light to moderate lifting may be required. What you'll bring to WSP ... Occupational Health and Safety or Environmental diploma / certificate / degree an asset with 3 - 8 years' experience in health and safety / hazardous materials / environmental assessments / monitoring or project management all an asset. Undergraduate degree in Engineering, Science, Environmental, Business or related discipline. Preference for those that have obtained industry related professional designations (e.g. CRSP, CIH, ROHT, etc.). Demonstrated experience with project financial tracking, and change management related to scopes of work. Understanding and adherence to the Project Management Body of Knowledge (PMI) Experience in identifying and mitigating against project risks and developing risk registers. Expertise in project planning, tracking and analysis (e.g., using MS Excel or similar programs). Highly organized, adaptable, a developing leader, and calm under pressure. Experience in managing multi-discipline team of consultants. Proven focus on the management of clients and subcontractors. Hazardous building materials training (e.g. AHERA Building Inspector Course, Asbestos Worker Course, Hazardous Materials Technician Course, Lead Inspector and Risk Assessor Course, Mould Assessment and Remediation Course, etc.) an asset. Unrestricted Class 5 Driver's License, personal vehicle, and a good driving record (drivers abstract required). Strong computer skills (e.g., Microsoft Word, Excel, PowerPoint). Enthusiasm and commitment to technical excellence. Strong interpersonal, oral, and written communication skills. Ability to adapt and work in a team environment as well as independently. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
118098 - Regional Contract Manager, Waste & Recycling Optimization, Contract Management Office
Vancouver Coastal Health, Vancouver, BC
Regional Contract Manager, Waste & Recycling Optimization, Contract Management Office Job ID 2024-118098 City Vancouver Work Location Admin 601 W. Broadway Home Worksite 00 - Excluded - VCHA Labour Agreement Excluded Union 905 - Mgt/Excluded-VCHA (37.5 Hr) Position Type Baseline Job Status Regular Full-Time FTE 1.00 Standard Hours / Week 37.50 Job Category Leaders & Corporate Support Salary Grade 09 Min Hourly CAD $54.19/Hr. Max Hourly CAD $77.89/Hr. Shift Times 0800-1600 Days Off Saturday, Stats, Sunday Salary The salary range for this position is CAD $54.19/Hr. - CAD $77.89/Hr. Job Summary Come work as a Regional Contract Manager, Waste & Recycling Optimization with Vancouver Coastal Health (VCH)! Reporting to the Senior Director, Contracted Support Services in the VCH Contract Management Office (CMO), the Regional Contract Manager, Waste & Recycling Optimization is responsible for consistent contract management and administration of waste, recycling, and organics contracts, among others, for Vancouver Coastal Health (VCH). We are seeking candidates with experience in waste services and/or Planetary Health industry. Apply today to join our team! As a Regional Contract Manager, Waste & Recycling Optimization with Vancouver Coastal Health you will:Play a critical role in our ability to achieve our goals by creating and maintaining strong relationships with service providers. Such relationships are expected to be respectful, professional and effective in addressing and resolving issues and other contractual requests such as change in scope and service standards.Be responsible to ensure contract compliance by the service providers and the health organization, to communicate contractual changes to stakeholders and to resolve contract- related issues that arise (internally and/or externally) across VCH the Communities of Care (CoC). Support internal stakeholders, particularly site and operations leaders within VCH and the CoCs, as the contract subject matter expert in contractual specifications, service performance requirements and in other similar areas.Lead or participate in identified contract procurements, contract management projects, propose new initiatives, coordinate the design and delivery of waste reduction initiatives related to contracted services, liaise with other VCH programs, and manage stakeholder engagement, communications and quality improvement activities.Work with colleagues in the CoCs to optimize contract performance and outcomes, lead comprehensive assessments of all aspects of contract performance/compliance, through all stages of the contract life cycle, before optimizing performance in partnership with CMO colleagues and the CoCs.Work closely with other VCH teams, including Legal, Internal Audit, Planetary Health, procurement, and Finance in optimizing contracts and shall mediate/negotiate issues with service providers that impact contract performance.Participate in a respectful and productive manner, provide and accept thoughtful counsel and advice, and fully support decisions made by the team. Qualifications Education & ExperienceBachelor’s Degree or Diploma in Business Administration, healthcare management or related field, and/or completion of the Purchasing Management Association of Canada certificate.Eight (8) to Ten (10) years’ recent, related experience in a contract management role or a combination of education, training and experience.Knowledge & AbilitiesComprehensive knowledge in contract management, and cost/benefit analysis.Practical understanding of contract law and commercial terms & conditions.Extensive experience in managing partner/vendor relationships.Extensive experience in managing projects to achieve results.Broad knowledge of the BC Health Care Industry environment.Effective leadership and communication skills to foster a respectful and motivating environment.Competently utilizes spreadsheet and word processing applications at an intermediate to advanced level and has a comprehensive knowledge of computerized purchasing systems, including e-commerce applications.Strong analytical, organizational, communication, interpersonal and administrative skills.Strong verbal and written skills and ability to convey complex information in a way that others can readily follow.Excellent negotiating and persuasive skills, both in one-on-one and group situations.Physical ability to perform the duties of the position. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
Branch Manager In Training
BMO, Mississauga, ON
Application Deadline: 04/11/2024Address: 100 City Centre Dr, Unit 1-111Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Recommends and implements solutions based on analysis of issues and implications for the business.Assists in the development of strategic plans.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.Ensures alignment between stakeholders.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience.In-depth knowledge of retail banking products and services.In-depth knowledge of competitive marketplace and trends in product offerings.In-depth knowledge of all branch operational processes and policies.In-depth knowledge of branch technologies, processes, and performance metrics.In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$68,000.00 - $126,000.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Project Manager - HRIS
Swim Recruiting,
6-month contract Project Manager role focused on the HRIS workstream of a global enterprise organization.6-month contract PM role with a high-profile programVery engaged stakeholder groupGlobal enterprise organization with full remote work.What & Why: Our client has made a major shift in how they deliver people solutions to their workforce and as such are looking to add a project manager to their team. You will work closely with business stakeholders and technology teams to create and manage projects that solve internal business problems and bring experiences to life for teammates. You will work closely with business stakeholders and Technology teams to ensure project plans are in place and managed. You should have experience budgeting your projects and speaking to that budget on a periodic basis as well as hold the ability to drive stakeholder engagement. This role will plan, manage, monitor, and close/handover to operations for large projects with complex scope, multiple work streams and interdependencies You are organized, curious, great at facilitation and know how to get the right people involved at any given time to solve problems.Who: This client is one of the most recognizable Canadian brands, a true Vancouver success story who has expanded globally. They are well known for their corporate culture and has won major awards for their accomplishments. They have invested majorly in technology and have had an incredibly successful past few years, including a major strategic acquisition. They have an all-star leadership team who keeps you accountable and provides support while still affording you tremendous autonomy. They are located close to rapid transit in newly renovated offices in downtown Vancouver and have full remote on-boarding capability, however this role can be fully remote if you would prefer, but you will have to work in PST hours.You:You will bring the following education, skills and experience to the role:3+ years of project management/industry work experienceExperience working with HRIS technology transformation projectsFamiliarity with IT SDLC processes (waterfall and agile) and compliance requirements such as PCI & SOXAbility to manage project budgets including capital and expense costsPMP and or Scrum certification considered an assetExperience working with various digital human resources system architectures (preference for those with specifically Workday, Avature, and Dayforce WFM)PMP and or Scrum certification considered an assetNext Steps:If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.
Supply Chain Contracts Manager
Microsoft Canada, Toronto, ON
Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud.  We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services. Within CO+I, the Global Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects. Furthermore, we support the Operations team that manages and runs the cloud assets. We are looking to fill the critical role of Supply Chain Contracts Manager for large projects  in Canada on our Supply Chain team. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Individual Contributor
Residential Plan Review Section Manager
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Exempt - Regular Full-Time Scope Reporting to the Director, Building Division, the Residential Plan Review Section Manager will manage all aspects of residential plan review to issue Building Permits, as well as addressing/facilitating solutions to building code issues arising through concerns raised by the public, non-permitted work investigations, and by-law officer inspections. Responsibilities • Manage the delivery of services associated with the Residential Plan Review Section and that the services maintain substantial compliance with city development permits, city bylaws and safety codes, and promotes developer and public confidence and facilitates solutions. • Section Management includes workload distribution, workforce planning, supporting Professional Development initiatives, ensuring staff have necessary support from a safety and labour relations perspective. • Reviewing and revising By-laws, policies, practices and procedures to reflect new technologies and demands. • Representing the City in regional and provincial discussions associated with changes to Codes provincial legislation. • Coordination with other initiatives within the City such as Surrey Excels, guaranteed timelines initiatives, process digitization. Qualifications • A Degree in engineering or architecture, or be a Registered Building Official (RBO) with a diploma/red seal certificate accompanied with professional experience. • Minimum 7 years experience in building design and construction; and a minimum of 5 years of supervisory experience • Experience in Municipal regulatory and plan review environment is an asset. • An equivalent combination of education, training, and experience may also be considered. • Professional designation as a Professional Engineer, Registered Architect, or Registered Building Official. • Extensive knowledge of provincial building construction legislation and regulations, including the BC Building Code, and supporting Municipal By-laws (zoning, plumbing, building, plumbing, water, sewer, drainage). Experience in building design and/or construction. • Experience managing a group of designers and/or technical staff and ensuring continued service delivery and continued competency training for staff. • Experience developing new by-laws, policies, practices and procedures. Other Information Pay Range: M3 $130, 501 - $153, 530. Conditions of Employment Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Branch Manager in Training
BMO, Kamloops, BC
Application Deadline: 04/20/2024Address:1180 Columbia St W, Unit 101-FBoldly Grow the Good. Join BMO's customer satisfaction award winning Personal Banking team as a Branch Manager in Training for the BC North East & Yukon Market where you'll learn through our online, self-directed education, mentorship, and live branch coaching observations with other successful leaders in the market over a 12 month period and become a leader of a branch of your own. This team and the leadership group cares about you and your development which means you can pave the way to drive your skills, learning and career growth with BMO!Bring your creative winning spirit and energy to lead, collaborate, inspire and coach the front-line sales and service teams along with creating and executing on business planning, community engagement, and branch operational engagements and initiatives. This is a chance to accelerate your career and live in the marvel of nature in Northern British Columbia, a thriving economy, and a bounty of opportunities balanced with a comfortable, relaxed lifestyle. Please NOTE: For the first 12-24 months, this role requires 100% flexibility to work at any branches in the BC North, East and Yukon Region where the successful candidate will go through training to lead, inspire, and grow a branch team and their career as a Branch Manager with BMO. You will guide, direct, and coach employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Manager, Direct Procurement
Fed Supply, Montreal, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre univers.I am assisting one of our clients in the pharmaceutical industry, located on the island of Montreal, in their search for a Manager, Direct Procurement. You will play a crucial role in the effective management of suppliers, ensuring that relationships with them are aligned with the company's strategic objectives, while minimizing costs and risks. Main responsibilities: Supplier Management: Implements procurement initiatives and execution milestones. Measures progress and works with suppliers to reduce costs and risks. Ensures optimization of supply quality and reliability. Manages the competitive tendering of suppliers and evaluates their performance. Procurement Strategy: Monitors the market to identify new suppliers. Map strategic suppliers. Implements evaluation criteria for supplier selection. Cost and Risk Management: Implements a sustainable cost reduction program. Manage supplier risk according to defined criteria. Analyzes supplier risks and proposes recommendations to optimize costs. Contract Management: Ensures that contracts are set up and executed in accordance with agreed agreements. Ensures compliance with pricing conditions, delivery schedules and payment terms. Contract Management : Ensures that contracts are set up and executed in accordance with agreed agreements. Ensures compliance with price conditions, delivery schedules and payment terms. Manages contract amendments and terminations. Cross-functional relations: Builds trust with internal stakeholders to effectively meet their needs. Collaborates with various internal teams (technical, project, business development, quality, warehouse, marketing, etc.) to ensure internal customer satisfaction. Information Management : Is responsible for purchasing information in SAP to maintain the integrity of data relating to purchasing conditions, prices, and sourcing strategies. Financial Support: Contributes to the budgeting process by providing information on cost prices and projected budgets.Strong communication and interpersonal skills Demonstrated negotiation and contract management skills Excellent knowledge of procurement best practices, policies and regulations Ability to juggle multiple projects and excel in a fast-paced, results-oriented environment Good knowledge of procurement-related financial and legal policies Strong organizational, mentoring and project management skills Positive approach to change, initiative and innovation Good knowledge of MS Office and SAP Bilingualism (English & French)
Branch Manager Trainee
BMO, Calgary, AB
Application Deadline: 04/07/2024Address:595 8th Ave SW West Tower**Please note that you can be placed in any branch within Central Calgary at the completion of your training**Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Grade:6Job Category:Individual Contributor / CollaborateurWe're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Airport Security Compliance Officer (Seasonal)
Paladin Security, Halifax, NS
OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Site Description: Halifax Stanfield is Atlantic Canada's principal full-service airport providing passengers and cargo clients with direct access to markets across Canada, the United States, Mexico, the Caribbean Basin, Europe, and Asia. Halifax Stanfield offers Canada Customs services on a 24-hour, seven day a week basis, and it's the only airport in Atlantic Canada with U.S. preclearance and International to Domestic processing facilities. The Airport is a major economic generator, contributing $3.8 billion annually to the provincial economy pre-pandemic. In 2020, Halifax Stanfield served 995,000 passengers and processed nearly 33,000 metric tons of cargo.Job Skills / RequirementsPay Classification:AVSEC training would be paid at $15.00On-job training would be paid at $16.55Pay rates once approved to full duties paid at $21.53This is a Seasonal position- May- OctoberA Security Compliance Officer is responsible for ensuring all Transport Canada regulations are met within the Halifax Stanfield International Airport. The expectation of this position is that all individuals would be highly trained and would have the ability to escort construction workers through the airport, specifically to restricted areas. Individuals will work 12 hour shifts on a 4 on 4 off rotation consisting of 2 days and 2 nights. Criteria:•Have 3 or more years of clean driving experience •Excellent communication and customer service skills.•Good Communication skills•Flexible scheduling•Have the ability to drive airside•Security related experience•A high degree of professionalism•Good attention to detail•Ability to work well under pressureIf you are selected for this role the following conditions will need to be met in order work at the site;•Completion of First Aid•Valid RAIC through Transport Canada•Security license through the Department of Justice•AVSEC Training course (5 days, paid)•Online training courses through Paladin employee portal•Additional courses as requiredWe thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Education Requirements (Any) High School Diploma/GED Certificate Diploma or Bachelors Degree in Occupational Health and Safety (or related) fieldCertification Requirements (Any) Standard First Aid, CPR Level C Valid Class 5 LicenseAdditional Information / BenefitsYou must be already located in the Halifax/Darmouth area to be considered for this position. Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We are pleased to offer health benefits, vacation, uniforms, ongoing training and education, employee perks and discounts a various retailers, promote from within culture, and more!We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.Benefits: Medical Insurance, Dental InsuranceThis job reports to the Security Programs Manager This is a Temporary / Seasonal position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Branch Manager in Training
BMO, Dartmouth, NS
Application Deadline: 04/17/2024Address: 111 Ilsley St, Suite 100Job Family Group:Retail Banking Sales & ServiceGuides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes.Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.Conducts cold calls to prospective customers to develop new customer relationships.Develops and maintains a network in the community to enhance the Bank's visibility and builds a strong referral source for new potential business.Supports the Bank's community involvement and participates in community activities.Maintains a high-touch relationship with key branch customers and prospects within the market.Resolves customer related issues using knowledge of bank services, products, and processes.Fulfills sales and service activities for the customer in accordance with approved procedures.Builds the business plan for the branch.Influences and negotiates to achieve business objectives.Identifies emerging issues and trends to inform decision-making.Implements, reviews, and revises work plans.Helps determine business priorities and best sequence for execution of business/group strategy.Conducts independent analysis and assessment to resolve strategic issues.Ensures alignment between stakeholders.Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Communicates goals, plans, and assignments to achieve financial and customer service goals.Leads the implementation of new programs, products and processes within the branch.Coordinates the implementation of national and regional sales and service initiatives.Monitors the service request and problem resolution processes for adherence to national standards.Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.Plans and controls unit operating expenses in accordance with forecasts.Manages transactional outcomes for customer calls or defers to appropriate internal business groups.Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.Builds effective relationships with internal/external stakeholders.Maintains the confidentiality of customer and Bank information.Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.Complies with all legal and regulatory requirements for the jurisdiction.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently on a range of complex tasks, which may include unique situations.Broader work or accountabilities may be assigned as needed. Qualifications:Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Previous supervisory or management experience - preferred.In-depth knowledge of retail banking products and services.Advanced knowledge of competitive marketplace and trends in product offerings.Working knowledge of branch operational processes and policies.Working knowledge of branch technologies, processes, and performance metrics.Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.Technical proficiency gained through education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Compensation and Benefits:$51,800.00 - $96,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Maintenance Manager -Vaughan location
The Wohl Group- Aerospace Recruiters, Vaughan, ON, CA
The Maintenance Manager is responsible for developing a functional maintenance team. This includes creating procedures, work orders, preventive maintenance, utilizing CMMS (computerized maintenance management system), critical spare parts by analyzing data and recommending actions to minimize downtime of machines.Job Responsibilities• Safety first: demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture• Plan, estimate, assign work orders, evaluate effectiveness of repairs• Supervise maintenance technicians and provide guidance and training as needed• Weekly and monthly KPI reporting to senior management• Develop and adhere to the current maintenance schedules to ensure equipment is properly maintained and repaired on a regular basis• Inspect equipment and facilities to identify maintenance needs and ensure compliance with safety regulations• Manage, maintain, and order an inventory of spare parts and supplies necessary for maintenance and repair work• Coordinate with the planning, production managers and supervisors to schedule maintenance and repair work during downtime to minimize productions disruptions• Measure efficiency of work orders by estimated hours vs actual hours• Improve CMMS capability through accurate data collection, reporting, analysis tools, preventative maintenance adherence• Monitor equipment performance and identify opportunities for improvement in maintenance processes and procedures• Analyze and determine equipment failures for root cause and recommend solutions. Use CMMS as a tool to improve equipment reliability and identify previous equipment failures and repairs.• Collaborate with other departments to ensure that maintenance activities are aligned with organizational goals and objectives• Must have complete understanding of PLC and Logic controls for high-speed automated equipment• Create and execute an annual strategic plan for maintenance department• Work effectively with outside contractors as necessary• Work on off shift hours to complete urgent repairs• May perform other tasks as deemed appropriateSafety Equipment RequirementThe wearing of appropriate safety equipment as described below is a condition of employment and not one of choice. Safety equipment that must be worn while performing job responsibilities are as follows:HelmetSafety glassesSafety bootsEar plugsRespirator/maskFlame retardant clothingGlovesEducation and Skill Requirement• 15 years of supervisory experience in facility operations or maintenance are usually required• Very strong people leadership and senior maintenance knowledge• Knowledge of Health & Safety Legislation (OHSA), guidelines & standards pertaining to the Foundry Industry• Using communication skills to share information, advise and influence• Forklift licensed, or willing to be trained• Overhead Crane Operator licensed, or willing to be trained• Work independently with minimal direction using good judgment and initiative• Understand English - oral, written and reading, and ability to communicate clearly and concisely• Knowledge in AutoCAD preferred• Capable to use Office applications Word, Excel, power point• Ability to read blueprints an asset• Capable of working in heights, and confined spaces• Industrial millwright or Industrial electrician ticket preferred
Warehouse Manager
Fed Supply, Montreal, QC
Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldBonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for a Warehouse Manager for one of my clients in the retail sector. Based in Longueuil. If you have experience as a Warehouse Manager, are comfortable with interpersonal relations, are structured and want to lead continuous improvement projects, contact us for this challenge! As Warehouse Manager, your main responsibilities will be..: - Support a team of 6 Warehouse Supervisors - Manage all inbound and outbound product movements within the Distribution Center (DC) - Manage the movement and accuracy of inventory, the receipt and storage of goods, locate the location of goods sent by each supplier, ensure on-time delivery - Ensure good communication between staff members, as well as with suppliers and customers. - Monitor key performance indicators. - Ensure accurate and measurable processes are in place, and drive continuous improvement in CD. - Participate in various committees; contribute to decision-making. - Write reports and prepare budgets. - Ensure compliance with health and safety standards in the DC. - Maintain warehouse equipment (forklifts, etc.).- College diploma or, preferably, a university degree in a related field; (asset) - At least 5 years' experience in the distribution field, - Rigor in work organization and control of procedures - Team spirit and proven communication skills; - Excellent computer skills. PROCESS: Initial interview with Anissa El Farh Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and the Department Director. To apply: www.fedsupply.ca To contact me: (438) 498 0291 The masculine form is used here only to save space.
Operations Manager - SGI/SS Ordering
Rogers, Brampton, ON
Operations Manager - SGI/SS Ordering Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrates a special moment. Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.Who we are: IT BSS Operations team in Rogers Technology Organization is looking for a manager to manage the operations of Wireline SGI/SS Ordering platform and its team supporting a diverse technology stack and operating environments. Reporting to the Director, IT BSS Operations, the ideal candidate will demonstrate a combination of proven technical, people, and business leadership in ensuring high system uptime, optimal resource utilization, support change & growth, collaborate with functional partners, empower people, and effect continuous improvement. Become part of our transformational journey in Technology organization with one belief, that there are only two jobs at Rogers One that serves our customers and one that supports who serve our customers.Primary Responsibilities: Technical service owner of Wireline SGI/SS ordering platform and supported applications. Accountable for driving improvements to application stability by working closely with internal and 3rd party technology partners to trouble shoot and resolve complex technical issues, pro-actively monitor and address production issues in advance and build successful feedback of learnings into improvements. Deliver an incident management capability that always have service availability top of mind. Drives towards automation in delivering resilient and self-correcting systems. Determine staffing requirements / task allocations, selection of team members; direct, motivate and develop staff, encouraging individual contribution, improvement within Rogers values and teamwork. Maintain systems integrity, compliance, and security through controls on High Availability, Capacity, Patching, SOX/PCI adherence, and Vulnerability Management. Attain, improve, and report operational KPI's and SLAs on system performance. Create and maintain strong operational acceptance discipline for new (SDM re-platform) and existing ordering and billing platform. Effective monitoring and alerting solutions that can be pre-emptive in detecting and resolving issues. Have a workforce that is always looking at automated parsing of logs to detect issues before they can result in an outage. Driving out appropriate level of reporting for customers on the services being provided and effective reporting at the leadership level providing a comprehensive dashboard on the services being provided and the status of these services. Ensure compliance that all process execution is in line with Rogers's policies and procedures and there is no compromise to the security of the platform and customer data. Manage partnerships with external vendors and accountabilities from those vendors to Rogers. Qualifications: Bachelor's degree in computer science, Engineering or any combination of education and experience, which would provide an equivalent background. 5+ years of professional Operational Management experience managing medium to large scale environments and complexity. 3+ years of leadership experience in customer-centric organizations 3+ years' experience in implementing projects using waterfall, agile, hybrid methodologies. Deep technical expertise and strong problem-solving and data analysis skills End-to-end management of an entire development cycle from concept to deployment and monitoring of applications, procurement engagement and vendor management The ability to handle multiple competing priorities in a fast-paced environment. Strong business acumen Experience working with outsourced and offshore teams. Telecom industry experience is preferred. Excellent verbal and written communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences. Mainframe and .Net knowledge/experience will be nice to have. Schedule:Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location:8200 Dixie Road (101), Brampton, ON Travel Requirements: Up to 10% Posting Category/Function: Technology & Information Technology Requisition ID: 305038 At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Technology#LI-ED1Location: Brampton, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Mainframe, Computer Science, Operations Manager, Data Analyst, Procurement, Technology, Operations, Data
Specialist - US Customs Compliance
Fed Supply, Montreal, QC
Hello Hello ! I'm Anissa, Recruitment Advisor for the employment agency Fed Supply, specialist by excellence in the areas of supply chain, logistics, transportation, and customer service - offering temporary and permanent jobs in the Grande Montreal region. Our team, experts in Supply Chain and Logistics, speaks your language and evolves in your worldI am looking for a US Customs Specialist for one of my clients in the retail industry. Based in Ville Saint-Laurent. If you have experience as a specialist in all US customs regulations, this is the position for you! Reporting to the Logistics Manager, your role will be, among other things, to carry out all the requirements needed to ensure compliance with customs activities in Canada and the United States. You will act as a resource person for customs compliance and provide support to the teams. More specifically, your main responsibilities are to : Ensure compliance of import and export operations with internal processes and U.S. and Canadian regulations. Take charge of projects, analyze new products and ensure compliance with regulations. Create reports, update and optimize compliance procedures. Act as a customs compliance resource and answer internal and external questions.You must : Hold a degree in logistics or a related field; A minimum of two years' experience in a similar position; Bilingual (French and English), both written and spoken; CSS certification; Mastery of Canadian and U.S. customs regulations; Ability to manage several projects at once, and perseverance. With a good sense of initiative and organization. Adaptable and flexible in the workplace. With communication and teamwork skills. Efficient in terms of speed of execution and respect for deadlines. Good analytical skills.
MANAGER, INVENTORY CONTROL
Fed Supply, Montreal, QC
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du transport, et du service client - proposant des emplois temporaires et permanents sur la Grande Région de Montréal. Notre équipe, experte en Supply Chain et Logistique, parle votre langage et évolue dans votre universI am looking for an Inventory Control Manager for one of my clients in the retail industry. Based in Montreal. If you have experience as an Inventory Control Manager, are comfortable with interpersonal relations, and are always on the lookout for ways to optimize, contact us for this challenge! Reporting to the Distribution Center Manager, you will be responsible for managing the center's inventory, resolving inventory-related issues, ensuring compliance with processes and maintaining regular communication with other departments. Your responsibilities: Manage and update inventory processes, including stores. Communicate with other departments to optimize inventory accuracy. Resolve problems promptly and report exceptions. Work with Finance Manager to correct exceptions. Monitor and optimize cycle counting. Collaborate with inventory, replenishment and IT teams on inventory-related improvements. Ensure processes and controls are followed by all employees. Coordinate with receiving and shipping managers to report anomalies. Manage, monitor and communicate inventory performance. Manage distribution variances, stock adjustments, and moved items. Audit movements and sampling processes. Coordinate with buyers on packaging issues. Monitor and report damaged goods. Compile data on vendor problems. Review suspicious inventory transactions. Set up and control packing processes. Control stock closing and inventory.- Bachelor's degree in inventory, operations management or other relevant field, or an equivalent combination of education and experience; - Minimum of five (5) years' experience in a similar position; - Ability to coordinate several activities at the same time; - Good knowledge of the Office suite, particularly Excel, Word and Outlook - Good communication skills; - Analytical, organized and detail-oriented; - Ability to work in a dynamic, high-volume environment.
Operations Manager - Buildings - Technical Maintenance
Ville de Pointe-Claire, Pointe-Claire, QC
eporting to the Senior Manager of Operations, the jobholder participates in the planning and control of the unit’s activities (financial, material, human resources and budgetary). He or she is responsible for directing operations related to the technical maintenance of a building stock of over 50 buildings, as well as the City’s electrical network (lighting, traffic lights, etc.).General responsibilities and goals:The jobholder is responsible for performing the following main duties:• Implement and update preventive maintenance plans;• Direct and coordinate the execution of preventive, corrective, intervention and reliability maintenance programs for the sectors under his or her responsibility, as well as quality control;• Implement operational and contingency plans, including in irregular situations;• Ensure compliance with health and safety rules for employees under his or her supervision;• Recommend and implement best practices in the field;• Implement unit policies, programs and procedures;• Participate in the management of service and material supply contracts;• Ensure the effective and efficient management of the unit’s activities:• Manage a team of managerial and unionized employees;• Create and implement performance monitoring and control tools;• Optimize the use of resources (financial, material and human);• Skills development and succession planning, training needs of first-level managers and trade teams;• Monitor various systems and software related to operations, building conditions and availability;• Ensure the consistency of the unit’s service offering;• Maintain close communication with superiors and internal customers;• Ensure continuity of customer service and maintain all buildings under his or her responsibility in a safe condition;• Participate in and/or lead various internal committees – e.g. operational committee;• Lead and coordinate internal support for a variety of special projects and community events;• Perform all other related tasks. An undergraduate degree in administration, operations management, logistics or a related field;• Minimum 3 to 5 years’ experience in operations management and/or management of a multidisciplinary maintenance department;• Good knowledge of carpentry, plumbing, electricity, building mechanics and HVAC;• Knowledge of electronic building control systems would be an asset;• Knowledge of laws, standards and regulations related to the maintenance of municipal buildings and facilities (OHS, environmental, provincial and/or federal, etc.);• Technical training and certification related to the field (WHMIS, confined spaces, etc.);• Experience in personnel management in a unionized environment would be an asset;• Relevant experience in coordinating operational activities in a municipal maintenance context;• Knowledge of computer-assisted maintenance management systems (CMMS) and electronic request management would be an asset;• Ability to implement and apply operational plans in the running of these activities;• Ability to approach situations from a global organizational perspective;• Good knowledge of French and English to converse effectively, take part in various work meetings and write high-quality texts or reports in either language;• Judgment, autonomy and a strong customer service orientation;• High interest in new developments and continuous improvement;• Experience in change management;• Excellent ability to adapt to change and take a proactive approach;• Proficiency in Microsoft Office 365.