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Receipts Manager
Wycliffe Bible Translators Inc, Calgary, Alberta
Location: Calgary, Head Office - In-PersonAnticipated Start Date: Immediately  About the Organization:At Wycliffe Canada, we believe that the Bible is God’s message to all people EVERYWHERE and that when the Bible is available to people in the language that speaks directly to their hearts, individuals, families - and entire communities - can be transformed. However, of the 7,353 languages spoken by 7+ billion people around the world, there are 3,969 languages, representing 252 million people with not even a single verse of the Bible. Wycliffe Canada works to end this Bible poverty by facilitating the translation of God’s Word among minority language communities worldwide. We serve our field partners in these key areas of ministry:Bible TranslationThe Scriptures point to Jesus, the source of life, salvation and peace. But 1 in 5 people around the world still do not have access to the whole Bible in a language and form they best understand. Much work remains, but it’s now possible to finish Scripture translation for those who still need it - in this generation. Engagement With ScriptureTransformation happens when people engage the Bible in a language and form they best understand. Churches flourish when pastors teach and disciple in a language that they best understand and communities gain resources for healing and peacemaking. LiteracyFor many communities, literacy affirms dignity, preserves language, and sparks development. When people learn to read and write, they can share knowledge and access life-changing training in health and agriculture for the good of the whole community. Wider literacy equips lay leaders for deep participation in the local church.Capacity BuildingThe sustainable impact of Bible translation needs local ownership, effective partnerships and innovation, this is why we also focus on capacity building. We serve the global movement by strengthening networks and offering training, resources and leadership. We love partnerships where creative solutions can be developed so people can be meaningfully transformed by God’s Word.  About the Position:The Receipts Manager will involve the supervision of the Receipts staff as well as interaction with donors and other departments, especially the Development Department. The Receipts Manager will be expected to acquire an extensive knowledge of the Receipts processing system. They will be responsible for the timely and accurate processing of funds for Wycliffe Canada, issuing charitable receipts, maintaining donor information and donation related services for staff. This position holds a key role in the success of Wycliffe Canada’s vision and mission as they ensure that donations are correctly receipted and processed so that the funds are available for the work to be done. Please note, this position is not eligible to work from home during the COVID-19 pandemic and is in accordance with current government regulations, as Wycliffe Canada requires the Receipts Department employees physical presence to operate effectively.Key Result Areas:Donations are Processed Accurately and Receipts are Sent out Within the Required Time Frame  Divide the work of processing of donations and the production of receipts between the staff to ensure the most efficient use of staff time and sufficient internal controls. Ensure all staff in the department understand their roles and responsibilities and are performing them to a satisfactory level.Participate in the processing of donations as needed. Problem solve issues that come up. Work with systems providers, either directly or via Wycliffe Canada trained staff, to bring increased efficiency and to solve problems. Donor Inquiries and Directives are Responded to Appropriately and in a Timely Manner  Ensure there is a trained staff available to answer donor calls/walk-ins during business hours.Ensure that donors receive responses within two days. Work with VP Development to provide training to staff for interaction with donors. Remain up-to-date with on-going fundraising campaigns, focus projects and non-focus projects. Ensure Records are Kept as Necessary and Privacy Laws are Complied With. Ensure Procedures are up to date and in compliance with CRA, Wycliffe policies and privacy laws. And that these procedures are followed. Notify the Policy Revision Committee if Wycliffe Canada administration level policies concerning receipting or treatment of donors need to be changed. Ensure backup documents are kept as required and available to auditors, or others needing to review them.Staff Care Prayer, celebration and care for staff in the Receipts department Regular annual reviews for all staffProfessional Qualifications:2-5 years bookkeeping/accounting experienceOutstanding organizational skills, along with legible handwritingExcellent computer skills with an accuracy with figuresExceptional verbal and written communication skillsAbility to work proactively and independentlyA track record of leadership success and supervisory skillsFamiliarity with DonorPerfect is an assetPersonal Characteristics:Understanding of and desire to further Wycliffe Canada’s mission and the ministry of Bible translationIrrepressible and infectious enthusiasmA learner with a servant attitude.Bilingualism is an assetRequired QualificationsAble to work legally in CanadaClear criminal record check, credit checkAgreement with and willingness to sign Wycliffe Canada’s Statement of Faith, Standard of Conduct, and Conflict of Interest PolicyCompensation & Perks:Competitive salary and benefits packageFun, tight-knit teamFaith-based, supportive, and family-oriented work environmentApplication: Please forward cover letter and resumé to [email protected] Please note, we will only contact applicants chosen to participate in subsequent stages of the selection process. Wycliffe Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for applicants taking part in all aspects of the selection process.  
Manager, Organizational Transformation and Sustainability
BGC Canada, Calgary, Alberta
About BGC ClubsCommunity-based services. Positive relationships. Life-changing programs. As Canada’s largest child- and youth-serving charitable organization, BGC Clubs provide vital programs and services to over 200,000 young people in 775 communities across Canada. During critical out-of-school hours, our Clubs help young people discover who they are, what they can do, and how they can get there. Our trained staff and volunteers give them the tools to realize positive outcomes in self-expression, academics, healthy living, physical activity, mental health, leadership, and more. Since 1900, BGC Clubs have opened their doors to children, youth, and families in small and large cities, and rural and Indigenous communities. If a young person needs it, our Clubs provide it. Learn more at bgccan.com and follow us on social media @BGCCAN.About BGC CanadaThe national team of BGC Canada, formerly Boys and Girls Clubs of Canada, provides support to our member Clubs, and leads in issues management, policy advocacy, and other critical work on behalf of Clubs.  We advance the agenda for the children, youth and families that are served by member Clubs.  The team does critical work in the areas of public policy, research, program development, and Club support.  The national team is also responsible for building the brand of BGC, fundraising, and managing public relations and communications for our cause.About YouBGC Canada is seeking a Manager, Organizational Transformation & Sustainability who will work with existing BGC Clubs to develop a new organizational model that will enable the extension of services. The collaborative organizational model will be one that allows for realized organizational efficiencies, economies of scale, and expanded service delivery. The successful candidate will be located in Southern Alberta and will work from their home-based office. This position requires travel throughout Alberta and therefore a vehicle will be required. The work of the Manager, Organizational Transformation and Sustainability will be delivered in two phases:Phase one:Work directly with Clubs in Southern Alberta to execute a new organizational model that will allow for the extension of their collective service area into Calgary and other surrounding communities. Phase two:Learnings and research from phase one will be developed into training modules and resources to support all Clubs in Alberta, as well as other not for profits, to realize organizational efficiencies and extend their service coverage.The role will include:Evaluation and recommendations for models of organizational transformationDevelop best practices for surmounting challenges associates with collaborationDevelop training modules and resources to support other Clubs with collaborationCreate a model of success that is expected to cultivate a ‘better together’ mindsetCultural integration and developing community buy-in for shared services collaboration, andmergers in the local, regional, and provincial contextInnovative models of service delivery that prioritize operational efficienciesLegal, insurance, and risk issues that relate to combined operations of organizations This work aims to transform the way that Clubs and other social service organizations operate across Alberta. It is expected to address gaps in service coverage, increase the number of participants served, enhance program delivery, realize greater efficiencies, and create collaborations across the sector. Requirements:Experience in the complexities of mergers, alliances, and shared services Proven success as a researcher and possess an analytical dispositionKnown to display exceptional planning and organizational skills Strong interpersonal, communication, and presentation skills Proven strategic leader and team player who demonstrates great initiative, integrity, and a ‘mission-drive’ mindsetStrong English language skills, both written and verbalFocused on travel to Clubs throughout Alberta, and therefore a vehicle will be requiredDesirable:A post-secondary degree in a relevant field of studyExperience in a charity or not for profit organization, ideally in a federated modelExperience and comfort in a Microsoft environment, including Office 365, Sharepoint, and TeamsProficiency in FrenchIf you are interested in this role we would like to hear from you.  Please forward your CV and cover letter in confidence to [email protected] and include “Manager, Organizational Transformation & Sustainability” in the subject line of your e-mail.BGC Canada is committed to providing an inclusive workplace that embraces diversity, values differences, and supports the full participation of all employees. We offer accommodations to applicants with disabilities throughout our hiring process, upon request.We thank all applicants for their interest, however only those under consideration for the role will be contacted.This is a 2-year contract role.  The salary band is $60,000 – $75,000, plus benefits.  Starting salaries are based on relevant experience related to the role within the posted salary band.
Manager, Learner Initiatives
CPA Western School Of Business, Edmonton, Alberta
PURPOSE:Focusing on the CPA Indigenous education offerings, the Manager, Learner Initiatives plays a pivotal role in planning, developing, coordinating, and delivering education initiatives tailored to the needs and aspirations of Indigenous learners. This position collaborates with various departments, external partners, and subject matter experts to ensure the program's success while maintaining cultural sensitivity and respect for Indigenous traditions. This role may develop to programs beyond Indigenous offerings in the future.RESPONSIBILITIES and ACTIVITIES:Responsibility 1: Program Coordination, Communication, Liaison, and Support- Work closely with cross-functional teams to develop scope, deliverables, required resources, workplans, budgets and timing of new or revised initiatives.- Implement and maintain program initiatives that adhere to the CPAWSB program / project objectives.- Ensure program milestones are recorded, communicated, monitored, and achieved.- Ensure program activities respect any related policies, processes, and procedures of CPAWSB and related partners.- Support the maintenance of program budgets, monitor expenditures, and support financial sustainability.- Collect and analyze data to assess the program's impact and make data-driven improvements.- Act as the program liaison, ensure on-going contact and communication amongst all parties and partners.- Communicate program information, changes, requirements, etc. to the appropriate parties in a timely manner and ensure follow-up on action items.- Respond to program enquiries, seeking out assistance as required.- Attend planning, steering, and other related meetings and report on meeting activities and outcomes to the related parties and partners.- Assist with and / or prepare required reports.- Ensure program information available to the public is accurate and up to date, including online material, program documents, and related websites.- Prepare and conduct program-related presentations, as required.- Supervise contracted program advisors and / or related functions / roles are required and actively liaise with academic advisers.- Liaise with and educational contractors (support facilitators, session leaders, and instructors) to ensure open communication and program success.- Carry out and / or support program assessments / evaluations and improvements.- Assist in identifying barriers and / or risks associated with program activities and suggest and support appropriate corrective action.- Provide on-going support to the program teams and departments as required and through regular check-ins.- Other program-related duties as required.Responsibility 2: Learner Engagement and Support- Engage with learners throughout their education journey and work closely with the CPAWSB Learner Support team to create a positive learning experience.- Establish and maintain effective communication channels to keep all participants informed about program progress and achievements.- Gather learner feedback to ensure program success and continuous improvement.- Prepare and support partners and CPAWSB employees to successfully host barriered and diverse learners and support them in creating a welcoming and inclusive learning environment.- In consultation with various partners, assist with program recruitment, registration, and retention initiatives, as required.Responsibility 3: Relationship Building- Develop and maintain strong relationships with external partners, internal department leads, and subject matter experts to enhance program development and delivery.- Collaborate with key interested parties, including Indigenous subject matter experts, community leaders, educators, and staff, to gather input and insights for program development and delivery.- Engage and work with community and cultural-based organizations, as required.- Engage with partners in various sectors to identify opportunities for CPAWSB program development and/or enhancement.Responsibility 4: Program Logistics- Coordinate program logistics, including scheduling, resource allocation, and participant engagement.- Support and / or coordinate venue/facility selection and related requirements, and learner travel.- Participate in event planning and preparation.- Be available for and responsive to emerging needs that arise during scheduled learning sessions or events.- Communicate relevant facility and operations information to the impacted parties to ensure they are informed of details that affect them. SKILLS and ABILITIES:- Excellent communication, interpersonal, and presentation skills with the ability to build relationships with diverse parties.- Proven ability to work collaboratively in a cross-functional team environment.- Self-motivated, with the ability to work independently.- Exceptional skills in time management, facilitation, and organization.- Strong analytical and problem-solving skills, with the ability to actively respond to emerging needs.- Ability to function effectively in ambiguity and seek out guidance and direction as needed.- Ability to identify priorities, maintain high levels of organization and manage time effectively.- Ability to respond to complex questions and inquiries.- Ability to work within a flexible work schedule, including some weekends, evening, etc. depending upon the schedule of learning events / sessions.- Ability to travel, as required.- Ability to read, write and speak English fluently.
Office Manager, Commerce and Business Administration
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Office Manager, Commerce and Business Administration Posting Number 02088SA Location New Westminster/Coquitlam Campus Grade or Pay Level A - Pay Band 4 Salary Range Min: $55,377, Control Point: $73,836, Max: $77,528. Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 03/04/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements The start date for this regular, full-time position is negotiable. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas College's campuses will be required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Office Manager contributes to the success of Douglas College by planning, organizing and managing administrative services and work processes within the department administrative office. Employing administrative best practices, the Office Manager maintains an efficient and well-coordinated administrative infrastructure and provides administrative and confidential support to the Dean, Associate Dean and Department.The incumbent exercises considerable independence, discretion, judgment, and initiative in engaging with both the internal College and external community. Reporting to the Dean, Commerce and Business Administration, the Office Manager provides exceptional client-centred service on a consistent basis to all stakeholder groups.ResponsibilitiesThe Office Manager is accountable for the following:I. People •Provides leadership and direction to support staff. •Responsible for the supervision of support staff, including the coordination of support staff activities, orientation, coaching and guidance of staff, evaluation of work quality, performance management and, where necessary, the discipline process. •Assesses staffing requirements and makes recommendations for new positions, modification of existing positions and changes to the staff complement. •Leads the recruitment and selection process for support staff, including hiring, orienting, and identifying and organizing support staff professional development. •Ensures policies and collective agreements are adhered to and serves as a resource for matters relating to policy, procedures, and governance. •Fosters an engaging and civil workplace environment and represents the Commerce and Business Administrative Department and the College appropriately to the internal College community and outside agencies and officials. II. Administration and Reporting •Assesses and improves administrative procedures to enhance efficiency and cost-effectiveness, promoting a culture of continuous improvement. •Researches, prepares, and distributes a variety of documents and materials, including those of a complex and/or highly sensitive nature. Documents include contracts, reports, proposals and other information for strategic planning and decision-making. This also includes budget submissions of staff modeling, contingency planning, minutes of confidential meetings, performance evaluations, and makes recommendations as appropriate. •Coordinates the dissemination and documentation of changes in processes and/or reviews of financial, human resources, and health and safety initiatives, policies and procedures. •Establishes and maintains efficient systems for records and information management. Ensures privacy and security of records and information. •Provides confidential administrative support to the Dean and Associate Dean as necessary. Represents management in the BCGEU grievance process and provides input for collective bargaining. •Liaises with internal departments such as Senior Management, Human Resources, Purchasing, Payroll, Finance, Student Affairs and Services, Future Students Office, Douglas International, Facilities and Ancillary Services, Safety, Security, and Risk Management, Douglas College Student Union, Careers Services, and Faculties, as required, to work towards common goals and develop processes and plans to support the activities of the Department. Makes recommendations to the Department Management. •Triages complex and sensitive issues. •Assesses the urgency of competing issues and makes informed decision that maintains the balance with schedules of office staff. III . Committees, Projects and Program Support •Coordinates and leads special projects and initiatives, as assigned by the Dean, including reviews of administrative and work processes. •Prepares, coordinates and distributes committee (internal and external) documents for review and approvals. Provides guidance and direction to committee members, which may include students and faculties. •Coordinates and/or oversees events within Commerce and Business Administration. •Maintains an accurate understanding of relevant College policies in order to advise and make referrals, including students, staff, and faculty as appropriate. IV. Contractor Relations •Responds to contractor enquiries and facilitates resolution of administrative issues. •Establishes efficient systems for tracking performance and addressing issues and anomalies. V. Purchasing Resources •Prepares purchase requisitions and specifications and ensures authorization is attained, as necessary, to facilitate the timely purchase of services and supplies. •Reviews purchase quotations. •Maintains supplier and vendor files. •Addresses defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action. •Maintains vendor relationships and liaise with the purchasing department, as needed. •Supervises smaller purchase requisition process. VI. Financial Resources •Identifies resource levels required for administrative activities associated with new project development in consultation with the Dean. •Manages the day to day spending for the Department. Acts as the primary contact for Finance to ensure that accounting methodology, policies and procedures are well understood across the Department and that procedures are followed for all financial transactions. •Supports the coordination of operational and budget planning. To Be Successful in this Role You Will Need •A Bachelor's Degree in a related area, plus a minimum of three (3) years' directly related experience in an educational/post-secondary education sector setting; or an equivalent combination of education and experience. •Proven project management skills including dealing with conflicting priorities, needs and deadlines. •Experience in employee recruitment, selection and performance management. •Highly developed interpersonal, communication and team-building skills. •Proven supervisory experience including budget management, employee supervision, employee development and process control. •Demonstrated ability to lead a team in a very fast paced, complex and changing work environment. •Able to accept responsibility, exercise initiative and deal with people effectively. •General knowledge of systems used in planning, organizing and establishing workflow schedules. •Demonstrated experience in establishing and maintaining effective working relationships with employees at all levels of the organization. •Skilled in the use of computer software applications, such as MS Office, and proven keyboarding skills at an intermediate to advanced level. Experience working with Banner is an asset. •Supervision experience in a unionized environment is an asset. •Sound judgment and professionalism, demonstrated ability to act tactfully, diplomatically, and with discretion in all contexts, internally and externally. •Excellent command of the English language, both written and oral. Your skill set includes a strong administration/management background, team building, and excellent interpersonal and communications skills. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 01/08/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by January 15, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11703
Manager, Data Center Operations
BCLC,
Manager, Data Center Operations Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 10% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Capability Manager, Data Center Operations is responsible for leading a technical capability or "Pod" within BCLC Business Technology to drive value for its members and the corporation by leading the strategy and planning for the Pod, developing methodology, defining processes, standards, and best practices, and selecting tools; manages people and financial resources, including vendors and contractors. The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching. As we continue to build out a full Cloud Transformation program, the Capability Manager, Data Center Operations will shape the future of our service operations capabilities and processes designed to improve the effectiveness of our technology operations, while supporting and adapting the running of the business, managing, and maintaining data center facilities, ensuring the continuous availability and optimal performance of our core operations and critical business services: Key Accountabilities: Provides leadership and coaching to a capability pod with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives. Develops and manages the strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems. Ensure the capability pod workforce has the capabilities, skill sets and resources to effectively deliver on short and long term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among Pod members. Guides recruitment initiatives for capability pod with the support of HR. Develops talent pipelines for roles, including the identification of succession planning candidates for placement into development roles. Partners with other capability pods to ensure that processes and tools are aligned and support the BT organization and systems as a whole. Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP). Researches best practices in technical area; incorporating research into overall strategy and plans for pod development. Manages budget for capability; managing salary, contract and development resources. Rationalize and leverage various monitoring tools to consistently meet published Service Level agreement for system availability, detect issues sooner and pinpoint root causes of those issues more efficiently. Key leadership role to plan and transition our data center footprint from on-premises compute to Cloud, including roadmap development and Evergreen requirements. Evolve and operationalize the capability to provide real-time insights and enable processes to proactively reduce and remediate incidents, enhance visibility across technology stacks and improve the player and employee experience with powerful insights to inform decision-making and create positive business outcomes, detecting issues even before players get impacted, elevating the nature of our service from being reactive to pro-active. Evolve the current model and establish standards to achieve effectiveness and consistency in supporting the running of the business 24/7 across the enterprise. Establish an incident response framework, at agreed service levels, that enables agile teams to efficiently address and scale their response during an incident while ensuring clear and concise messaging for various types of audiences. Minimum Required Qualifications: Education and Experience A University degree or diploma in a relative discipline supplemented by industry recognized professional courses Minimum 5 - 7 years relevant experience in technical capability including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience. Equivalent combination of education and/or experience may be considered. Technical Requirements Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers. Demonstrated experience in strategic business planning and resource management in a leadership capacity. Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results. Strong technical background and experience with systems development, quality assurance best practices and hardware technology. A collaborative outcome-focused mindset and a drive to continuously improve and evolve service, operations capabilities and solving problems for business partners. Excellent written and verbal communication skills. Excellent problem solving and analytical thinking/innovation. Strong computer skills - MS office suite. Believes in continuous improvement and driven to question and improve processes, systems, practices as appropriate. Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused; Vendor and contract management, SLA's and service management; Strong business acumen with a results oriented focus; Understanding of B.C. gaming industry is an asset. Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset Experience adapting traditional enterprise support model within the context of an agile operating model is a strong asset. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Manager, People Development
BCLC, Kamloops, BC
Manager, People Development Location: Hybrid - Kamloops or Vancouver, BC, CA Job Function: Human Resources BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. This job can be done hybrid from Vancouver or Kamloops For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Temporary 15 Month, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. The Team Joining the People & Culture (P&C) team at BCLC means you'll be working with a passionate, hardworking, employee focused team of professionals who are committed to putting people at the heart of everything we do. We focus on developing and implementing world class P&C strategies, programs and practices across Talent Management, Organizational Development, Rewards & Recruitment, Diversity, Inclusion and Belonging. The Role The Manager, People Development will be critical in building out our vision for a leading class Executive & Senior Leadership Team development program from the RFP stage, which is a pivotal piece of our overall People & Culture strategy. Reporting to the Director, People Development & Operations, and supporting two directs, the Manager, People Development will ensure the capabilities necessary for us to succeed well into our future are embedded across our organization. What you will accomplish You will lead the implementation of a leading class Executive & Senior Leadership Team development program You will lead the execution of the organization-wide learning & development strategy and 3 year roadmap You will work with outputs from workforce planning to help identify solutions to fill key organizational skill gaps You will develop key performance indicators and evaluate, measure and tell the story on the effectiveness and impact of the learning and development strategies, programs and initiatives across the enterprise You will serve as an expert on learning and development plans and support key identified successors in their professional and career development What will make you successful You have a minimum of 5-7 years recent, related experience leading transformational and organization wide learning and development strategies for complex organizations Experience leading and inspiring a team of talented professionals You are an exceptional communicator, able to develop & maintain strategic relationships with internal and external stakeholders, including executive level You have proven experience in leading and establishing KPI's for a variety of learning & development programs, integrating them into the business and aligning to the goals of a social purpose, values driven organization You have seasoned experience with strategic planning, large scale project management, and building leadership pipelines using succession planning outputs You have strong knowledge of adult learning principles, instructional design, facilitation, Agile, Design Thinking and Lean methodologies It would be awesome if you also had Knowledge of SAP, Learning Management Systems, and SuccessFactors What's in it for you Robust wellness programs to enhance your physical, mental, social, financial and career well being We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Our Play It Forward program provides volunteer hours for our people each year See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Manager, Financial Reporting
Michael Page, Scarborough
Leads the planning of year-end, preparation of audit schedules and communication with independent auditorsAssisting with the consolidation of financial results for both internal and external reporting purposes and ensure accuracy and completeness of informationAssisting drafts financial statements along with the required note disclosuresAct as the designated subject matter expert on all financial reporting and general ledger structure activitiesAssists in researching and implementing new accounting pronouncements and in compiling quarterly and annual financial statements in ASPE formatsEnsure high standards of control are in place to safeguard confidentiality and segregation of functions to reduce privacy breach and fraudAdvise staff regarding the handling of non-routine reporting transactionsAssist with design, testing and implementation of new accounting and finance systems as applicableSupport the Controller, Financial Reporting with special projects related to internal controls and workflow process improvementsCompleting special projects and undertaking new initiatives as they ariseMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's degree in business or commerceDesignation as a Chartered Professional AccountantAt least 5 years of financial accounting and reporting experienceManufacturing experience would be a definite assetProactive self-starter, with the ability to work independently and in team settingsDeadline focus, and proven ability to meet tight deadlinesExperience in Canadian GAAP and ASPE reporting standardsExceptional planning and reporting skills with sound professional judgementStrong interpersonal skills to build solid working relationships with the stakeholders in the organizationExpertise in Digital Financial Systems
Manager, Decision Support
BCLC,
Manager, Decision Support Location: Remote within, BC, CA Job Function: Finance Corporate Services and Internal Audit BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $101,122.00 - $126,403.00 - $158,003.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: Reporting to the Senior Manager, Decision Support, the Manager, Decision Support, focuses on incorporating strong financial governance into all business decisions and includes working with the business units to support the overall corporate budgeting and reforecasting process. The Manager proactively builds, enhances and manages the strategic business relationship between the assigned business units and Finance, and promotes the department's financial consulting services expertise in all areas of the business, including operational efficiencies, business opportunities, accounting implications and option evaluation. Key Accountabilities: Works with finance departments and various business units to support the overall organizational budget and forecasting process, and government and financial reporting. Collaborates with the business units in developing and assessing strategic initiatives. Anticipates finance activities for the business units including business planning, performance management, and operationalization of business unit initiatives. Provides comprehensive financial analysis and modelling, option identification, and reporting opportunities to support business priorities. Active with the business leadership group in developing and building third party business relationships, including negotiations. Researches, develops & implements best practice processes through the use of enhanced tools and templates while fostering a culture that supports creativity, innovation and continuous improvement. Identifies and develops new or improved key business unit performance indicators for management reporting. Fosters and facilitates strong working relationships between all finance areas, business units, service partners and regulatory and government bodies. Provides strong people management and direction to drive cultural change that continually adds value to the organization. Establishes a positive and supportive work environment and engaged workforce that is conducive to the achievement of results and aligned with BCLC's vision, mission and values. Minimum Required Qualifications: Education and Experience University degree, such as B.Comm, BBA, MBA, and an accredited professional accounting designation; 6 to 8 years current progressive management/leadership experience in financial performance management; Track record of successful management experience in a fast-paced high-growth business environment; An equivalent combination of education and/or experience may be considered. Technical Requirements Knowledge of the principles and practices of financial forecasting, financial analysis and financial performance measurement; Knowledge of the principles, standards, practices and tools of financial modelling; Knowledge of the principles, concepts, standards and practices of corporate planning and budgeting; Knowledge of the concepts, standards, practices and tools of project management including those related to the financial management of projects; Knowledge of division and corporate business functions, strategies, goals and objectives; Knowledge of the concepts, strategies and practices of change and risk management; High degree of business acumen; Strong influencing and negotiation skills; Proven critical thinker; Strong written and verbal communication skills; Strong problem solving and analytical thinking/innovation; Strong organization, time management and multi-tasking skills. What's in it for you Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning See all our rewards here However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience. We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong . Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out ! Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more ! If you require accommodation so you can be at your best in the interview, please let us know: [email protected] . All candidates must be at least 19 years of age and legally eligible to work in Canada
Manager, Corporate Rooms Training
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Corporate Rooms TrainingAs our brand expands, the need to strengthen structural foundations and guidance across all sectors becomes increasingly critical. Rising turnover rates, a lack of institutional knowledge, inconsistent systems, and upcoming property openings underscore the importance of a skilled, Manager, Corporate Rooms Training.This role is pivotal in establishing solid foundations within the division, bridging critical technical gaps, and delivering hands-on functional training across various aspects of the Rooms Division. The Manager, Corporate Rooms Training must possess comprehensive knowledge and experience in Housekeeping and Front Office operations. This position will play a vital role in ensuring our teams are equipped to provide exceptional guest experiences while maximizing operational efficiencies.Reporting directly to the Senior Director Operations, Rooms, this individual will collaborate closely with the Manager, Corporate Rooms Operations as well as Senior Directors of Housekeeping, Rooms Leads and Regional Rooms Councils. The Manager, Corporate Rooms Training will work with Learning & Development personnel to spearhead tailored training programs for our global Rooms Teams, covering Front Office, Core/PBX, Guest Services, Kids for All Seasons, Concierge, Guest Experience, Housekeeping, and Laundry.The ability to provide hands-on training and support at both operating properties and during openings is crucial.What You'll Be Doing: Collaborate with Manager, Corporate Rooms Operations and Senior Director of Rooms to understand the training needs and tools required at the properties globally within the Rooms Division.Design and deliver hands-on functional training across all Rooms Division areas in collaboration with Global Learning and Development.Dedicated functional training role creates custom functional training content & programming over and above brand-wide content, including functional onboarding, training and change management for function-specific implementations, and functional skill-based training.Provide specialized training in housekeeping and laundry to address critical skill gaps and operational challenges.Conduct training sessions on Rooms Division systems to ensure staff proficiency.Partner with Senior Directors of Housekeeping and Rooms Leads to identify training needs and enhance operational effectiveness.Travel to properties for on-site training, pre-openings, openings, regional conferences, and vendor collaboration.Coordinate with Global Learning and cross-functional teams to align training initiatives with organizational objectives.Evaluate training programs continuously and implement improvements as needed.Ability to create, modify and revise policies and procedures within the Rooms Division areas in support of training.What You Bring: Bachelor's degree in education or equivalent field/experience.5+ years of Rooms Division experience in the global hospitality industry, with a focus on housekeeping operations.5+ years of experience designing, delivering, and implementing technical training. Hospitality/service industry experience preferred.Proven track record in developing and delivering hands-on technical training programs preferably in both digital and tactical formats.Has previously assisted with mass trainings and project rollouts.Has some working knowledge of hospitality and service.Excellent communication and presentation skills, with the ability to effectively explain complex concepts to diverse audiences.Proficiency in Microsoft Office 365 (Teams, OneDrive, SharePoint, Word, PowerPoint, Excel)Knowledge of e-learning platforms and other digital training tools.Knowledge of CX Platforms (Medallia)Quality Assurance Partners (LQA, Forbes, Coyle)Willingness to learn and stay updated on emerging trends and innovations in training methodology.Strong understanding of Rooms Division systems and processes.Ability to collaborate effectively across departments and regions.Strong decision-making skillsPromotes and integrates continuous learning initiatives.Promotes strong team relationships and trust.Develops training standards for effective & timely delivery.Encourages sharing of innovative ideas inside and outside the organization.Willingness to travel extensively and work flexible hours.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 03/28/2024 09:58 AM
Front Office Manager
Hyatt Hotels and Resorts, Toronto, Ontario
FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM
Manager, Strategy and Investment , APAC DCSS
Amazon, Mumbai, Any, India
BASIC QUALIFICATIONS• 10+ years of total work experience in an external facing role, such as managing commercial relationships with vendors or customers • 10+ years of total work experience in sales, acquisition, operations or management of real estate in the Industrial, Data Center or Commercial Real Estate industries• 6+ years of experience of transaction coordination including supplier/customer communication, cost analysis, negotiations and contracting, and supplier performance management• Knowledge and track record of executing both Colocation and Real Estate related Data Center transactions including leading commercial, technical and legal negotiations• 4+ years of experience in market development, including site and/or vendor evaluation and due diligence activities • High level of proficiency in MS WORD and MS EXCEL • Excellent English written and oral communication skillsDESCRIPTIONDo you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? Amazon Data Services India Private Limited (ADSIPL) is looking for a Business Development Manager in Data Center Supply Solutions team to drive our infrastructure strategy and investment activities supporting new market expansion in the India region. As a Technical Business Development Manager, you will have the exciting opportunity to help promote the growth and shape the future of our business. This role will serve as a key member of the Business Development Team, and will play a critical role in driving ownership of key deliverables across multiple stakeholder organizations, working hand in hand with demand planners, engineering, public policy, legal, finance/treasury, project management, and operations. He/she should have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. A successful candidate will have the aptitude to strategically plan, make decisions, negotiate contracts, act tactically, write effectively, and display strong analytical and critical thinking skills. He/she must be a proven problem solver, and possess the ability to influence at the CxO level and negotiate multi-million dollar contracts. As this position involves direct contact with senior leaders, you must have a professional demeanor, strong business acumen, and be able to communicate ideas in a clear and articulate manner. This position will be based in Mumbai, but will require 15-25% business travel to support regional expansion activities, training, and team off-sites.Key job responsibilities• Serve as a key member of the Technical Business Development team in driving overall Infrastructure strategy for target regions for real estate• Understand the supplier base (both Colocation providers and Real Estate developers), develop a strong understanding of market dynamics and activity, and develop long-term strategic partnerships in support of our key markets • Set business development plans in-line with the larger organization strategic direction • Negotiate and close multi-million dollar contracts to support capacity expansion • Understand the technical requirements of our engineering teams and negotiate solutions that meet technical requirements as well as the business objectives • Ownership of business case creation and presentation to leadership (including commercial, technical and risk profile)• Prepare and give project reviews to the senior management team regarding progress and deal execution roadblocks • Ability to work in a high-pressure environment and pivot on the fly to changing requirements • Continue to build a culture of speed, flexibility and frugality with all business partners • Develop and implement new mechanisms to improve our customer experience • Business Travel: 15-25%About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We are open to hiring candidates to work out of one of the following locations:Mumbai, MH, INDPREFERRED QUALIFICATIONS• Bachelor's Degree in Business Administration, Finance, or Engineering (or 10+ years' experience in lieu) • 6+ years of experience related to the negotiation of contracts either from a Colocation or Real Estate perspective• High level knowledge of data center infrastructure, including electrical, mechanical, structural, fiber optics, and other technical, operational and security requirements: Relevant certifications such as CDCDP via CNET a plus • Exceptional process management skills with capacity to manage a large number of competing priorities simultaneously and work to tight deadlines • Excellent analytical skills with ability to provide big picture insights from granular data• Exceptional interpersonal skills including written and verbal communication skills necessary to build effective working relationships and positively influence decision making• Ability to work independently and prioritize effectively in a complex, ambiguous and fast-paced environment • Written and oral communication skills in Hindi• Proficiency in the use of business applications such as SalesForce, Tableau, Google EarthSalary: . Date posted: 03/29/2024 10:06 PM
Manager, Commercial Program Delivery
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Commercial Program DeliveryThis role is a key contributor to the Commercial Transformation team with a focus on the planning, oversight, and successful delivery of the Commercial program portfolio to help us deliver on our strategic plan and achieve our metrics, with the following 2 focuses:Portfolio Management - Supports ongoing prioritization, tracking and reporting of our strategic project portfolio; helping translate our key objectives into actionable project initiatives with clear timelines, ownership, and definitions of success with a keen eye for optimization opportunities to maximize value delivery.Program Execution & Oversight - Plays an active role to partner with business stakeholders, and in some cases, lead the development and oversight of key program delivery plans and associated program teams to operationalize our strategy drive program success.The Manager, Commercial Program Delivery is a driven contributor with balanced experience in project management, planning, data analysis, and reporting.The incumbent has experience collaborating across a diverse group of stakeholders; connecting workstreams and supporting a mandate to enable our teams to deliver results. The incumbent has advanced skills in creating systems and processes to gather and deliver updates in meaningful and logical ways; with strong verbal and written presentation skills. What You'll Be Doing: Portfolio ManagementKey contributor in development and documentation of annual and quarterly program and initiative plans/priorities; prioritized against our strategy.Works closely with project/initiative owners to gather and document progress updates, highlighting and tracking delivery barriers and supporting ongoing prioritization and trade-off discussions in line with business priorities.Leads monthly portfolio performance analysis and reporting with Commercial leadership team, maintaining a finger on the pulse of the overall portfolio health.Assesses and supports prioritization and management of different project dimensions, including resourcing/capacity, funding, risks & issues, and contracts/vendors.Guides informed decision making and provides support/recommendations to mitigate risks and overcome delivery challenges.Identify and lead opportunities to deliver gains in productivity and impact by making time, information, and decision processes more effective.Collaborates with Manager, Commercial Performance to tie program and initiatives objectives to desired performance outcomes.Coordinates with teams across Four Seasons to understand, identify and manage dependencies (including Operations, Technology, Legal, Finance, etc.)Coordinates key presentations working across the team to develop cohesive materials - including Townhalls, Quarterly Business Reviews, Annual Property Guidance, Ownership/Board documents, Offsites, etc.Program Execution & OversightMaintains strong ties to key strategic programs and associated initiatives, playing in a lead role in ideating/operationalizing governance structure and project delivery framework.For key cross-functional strategic programs, takes a leadership role to organize and drive teams to showcase best-in-class program delivery from program structure ideation to program execution.Engages with various stakeholders, including executives, project managers, team members, properties, and partners, to ensure a clear understanding of the program direction and progress.Highlights success and opportunities in a balanced manner with a continuous-improvement mindset.Plays an active role in supporting overall change management and team engagement activities as required, role-modelling excellence. What You Bring: 5+ years progressive experience in analytics, strategy, planning, and change management / transformation work.Post-secondary degree in related field or equivalent.Experience within travel and hospitality an asset.Experience managing diverse profile of people, processes, and budgets.Experience supporting delivery of strategic priorities and initiatives.Excellent time management skills.Advanced skills in program/project management disciplines; including experience with project management software (i.e., monday.com).Understanding of travel and hospitality industry.Advanced skills in Microsoft Office, including PowerPoint, Excel.Strategic portfolio management.Data-driven and analytical mindset.Resource and budget management skills. Who You Are: Strong communicator with ability to understand and communicate complex ideas.Critical thinker with ability proven ability to problem solve.Possesses maturity, humility, and situational sensitivity; able to manage conflict constructively.Works effectively in situations where information in ambiguous and adapts approaches as required.Exhibits organizational and political intelligence with a one-team mentality.Ability to handle competing priorities and re-prioritize as required.Highly developed interpersonal skills with ability to effectively engage and influence leaders and team members across the organization.Possesses a continuous improvement mindset and takes personal responsibility and ownership as a self-starter.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/01/2024 09:53 AM
Front Office Manager
Four Seasons Hotels and Resorts, Bengaluru, Any, India
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the position: The Four Seasons Hotel Bengaluru is looking for a Front Office Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. What you will do: The ability to direct and control the activities of the Front Office, Telephone, Concierge, Departments in order to ensure adherence to Four Seasons standards, policies and procedures.The ability to ensure a smooth operation of registration and cashiering functions of the Front Office.The ability to direct all activities of the Assistant Managers and Night Manager to ensure communication and follow-up on any problems, guest requests, special requirements, etc.The ability to interview and hire new employees and ensure they are correctly trained and take corrective action as required.The ability to discipline staff in accordance with Four Seasons policy and conduct performance reviews as scheduled.The ability to review daily arrivals, VIPs, special request, group needs, room assignments and coordinates with Housekeeping Department the needs of guests.The ability to escort VIP and return guests to their rooms.The ability to keep the Director of Rooms informed of all activities of Front Office, Telephone, and Concierge Departments.The ability to handle guest complaints and keep management informed as necessary.The ability to work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate.The ability to work with the Credit Manager to ensure credit procedures are followed and any problems are resolved.The ability to keep all personnel informed of information, policies and procedures relative to their areas and the hotel in general.The ability to ensure maximization of revenues and control of expenses in all areas under control.The ability to assist the Director of Rooms as required in forecasting and budgeting of revenues and expenses for all areas under control.The ability to respond properly in any hotel emergency or safety situation.The ability to perform other tasks or projects as assigned by hotel management and staff.What you bring: Previous luxury hospitality experience preferredProven experience in Front Office senior managerial capacity in a leading 5 Star hotel environment. Bangalore experience will be an added advantage.Strong mathematical, analytical and business acumen skillsExcellent reading, writing & oral proficiency in the English language.Good organizational skills, attention to detail and ability to multitask.Dynamic personality and guest interaction skills.Is a natural leader who possess excellent presentation & interpersonal skills and a go-getter attitudeKnowledge of Opera and Purchasing systems will be a plus.Must possess aptitude & upward mobility. Is hands-on and Service is in the blood! What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities including an international career.Complimentary Dream Holidays at other Four Seasons Hotels and ResortsComprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http://jobs.fourseasons.com/careershttps://www.linkedin.com/company/four-seasons-hotels-and-resortspress.fourseasons.com/Bengaluru or check us out on facebook.com/ FourSeasonsBengaluru / and follow @ FourSeasonsPR on Twitter.Salary: . Date posted: 04/02/2024 09:53 AM
Manager, Marketing Analytics - Marketing Mix Modelling
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Marketing Analytics - Marketing Mix ModellingWe have an exciting opportunity for a Manager, Marketing Analytics (Marketing Mix Modelling) in our Corporate Commercial Department who will lead the Marketing Mix Model program to measure marketing effectiveness and predict the impact of future efforts. The individual will work closely with the Media team to evolve Four Seasons marketing strategy through data-driven insights and optimizations. The individual will provide oversight on data and methodology used for MMM, derive actionable insights, and develop data-centric measurement tools to inform media investment decisions and marketing channel strategies.What You'll Be Doing: Lead the end-to-end development and evolution of Marketing Mix Model in partnership with the Media Team and Marketing Mix Vendor to deliver a robust measurement program used to inform investment decisions and marketing strategy.Understand our internal marketing strategy, bring oversight to Marketing Vendors on inputs and methodology used.Timely communication of changes, impacts, opportunities, and risks to stakeholders as it relates to strategy and performance of the Marketing Mix.Own the Marketing Mix Roadmap of model, data collection, and process enhancements. Grow partnerships with vendors and effectively utilize marketing partner expertise and capability.Project manage and lead weekly calls with Marketing Mix partner to ensure the program is delivering on marketing optimizations and actions.Partner with the Media team in crafting Marketing Mix presentations to senior stakeholders, focusing on performance results, learnings, and actionable recommendations.Create and maintain automated MMM reporting processes for visibility.Own models and forecast to quantify impact of campaigns across hotels and resorts and lines of business leveraging insights derived from MMM.Using insights from the Marketing Mix Model, in collaboration with the Media Team and marketing functions, design and activate on a learning agenda to refine marketing strategies and optimize future marketing initiatives.Monitor and report on learning agenda activities, effectiveness of optimizations, and recommended next steps.Outside of Marketing Mix projects, lead all media measurement studies such as brand lift studies, incremental lift studies, A/B and multivariate tests, and beta product opportunities with media partners.Assist in any RFP, review and/or regular evaluation of Marketing Mix partner and vendor.What You Bring: Bachelor's Degree in a highly numerate major (Math, Statistics, Economics) or relevant experience in data, data science, marketing analytics, and/or business analysis5+ years' experience in similar roles at marketing organizations, media agencies or media suppliers (hands-on experience with Marketing Mix providers strongly recommended)Hands on experience working with Marketing Mix Models (MMMs) with an understanding of the technical elements required in building and maintaining forecasts and advanced models.Strong process management and development skills.Strong ability to turn data insights into impactful storytelling.Excellent knowledge of advertising stack, adtech, and martech.Proficiency in SQL and Python.Experience with attribution methodologies and analyzing media mix modeling executions.Experience with paid, earned, and owned channels as an asset.Who You Are/Key Skills: Maturity and professionalism to ensure credibility in a matrix organization.Works well under pressure and can manage multiple tasks under time constraints.Well organized, detail-oriented, able to multi-task.Shows empathy and interpersonal skills in leadership and team interactions.Evaluate and manage risks associated with analytics projects and initiatives.Inspire and motivate stakeholders to achieve high performance and foster a positive and collaborative culture, encouraging knowledge sharing and innovation.Listen attentively to understand business needs and concerns, fostering strong communication and collaboration.Ability to work within cross functional structure within the organization.Apply analytical thinking to solve complex business problems and make informed decisions.Adapt quickly to changing business environments, emerging technologies, and evolving analytics methodologies.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/04/2024 09:56 AM
Front Office Manager
Marriott International, Chennai, Any, India
Job Number 24058611Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Velachery Chennai, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:46 PM
Front Office Manager
Marriott International, Faridabad, Any, India
Job Number 24058129Job Category Rooms & Guest Services OperationsLocation Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.CORE WORK ACTIVITIESLeading Guest Services Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members.Maintaining Guest Services and Front Desk Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals.Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:31 PM
Project Manager, Indigenous Water Allyship (IWA) Program
One Drop Foundation, Montreal, Quebec
The One Drop Foundation doesn't just offer you a job; we invite you to be part of something extraordinary. We're looking for people who are not only motivated by their career aspirations, but also passionate about making a significant impact on the world.Would you like to join a Foundation recognized for its mission and impact around the world? Welcome to the ONE DROP Foundation!The ONE DROP Foundation is looking for a Project Manager, Indigenous Water Allyship (IWA) Program to support the roll out of a joint endeavour-co-created by the Centre for Indigenous Environmental Resources (CIER), the One Drop Foundation, and their partners-that's geared towards First Nations, Metis, and Inuit Canadians. It's called the Indigenous Youth, Art, and Water Initiative, part of the Indigenous Water Allyship (IWA) Program. If you care about the challenges facing First Nations, Metis and Inuit in Canada and have a deep understanding of Canada's history with First Nations, Metis, and Inuit peoples, including history and legacy of residential schools, UNDRIP, health outcomes related to drinking water, this is the position for you!Why choose us?At One Drop, we unite people and empower communities to solve the water and climate crisis through innovative, sustainable actions. Channeling the creative spirit of Cirque du Soleil, we rally local and international changemakers to raise funds and co-create solutions that drive life-changing projects worldwide.Together, since 2007, we have transformed the lives of nearly 3 million people in Latin America, India, Africa, and among Indigenous communities in Canada. Join us in turning water into action and creating a sustainable future with safe water for all. To learn more, visit our website onedrop.orgOur TeamSuch an ambitious mission calls for extraordinary actions by exceptional people. Paving the way into uncharted and inspiring territory, our people seek to turn the challenges they face into opportunities. Are you one of these leaders? Do your energy, passion, and determination motivate and inspire those around you? Then come join our team of exceptional humans!Main responsibilitiesReporting to the Director, Global Programs (Canada and Intl.), the Project Manager will be responsible for: - Playing a strong leadership role in the co-development and co-design of the Indigenous Water Allyship Program - In close collaboration with One Drop and CIER teams, overseeing and facilitating the implementation of the Indigenous Youth, Art, and Water Initiative while ensuring that targets are met within budget and on schedule - Sourcing, establishing and stewarding strategic partnerships/relationships with Indigenous-led organizations/communities and leaders and collaborating with them on the co-development and co-design of the Indigenous Water Allyship Program, scaling from lessons learned and results from the Indigenous Youth, Art, and Water Initiatives- Within the framework of the Indigenous Youth, Art, and Water Initiative, supporting academic partners of the One Drop Foundation and CIER in documenting results and learning goals- Advising and following up with executing partners around project implementation plans, annual work plans, etc. for the Indigenous Water Allyship Program- Supporting the team in analyzing the impact of the projects part of the Indigenous Water Allyship Program and implementing the measures required to meet project objectives - Working with One Drop's finance team, carrying out budget management follow ups for projects in the Project Manager's portfolio, analyzing partner financial reports, and managing the payment schedule - Contributing to the preparation and follow up of project committee meetings, as required - Providing support to the corporate communications team in distributing content related to projects in the Project Manager's portfolio - Ensuring that the One Drop Foundation's gender policy and other important policies-i.e., the foundation's forthcoming equity, diversity, and inclusion policy and climate strategy-are properly incorporated into and implemented across projects - Other relevant tasksWe are looking for a person who shares our values- Known for being entrepreneurial, bold, committed, creative, collaborative, curious, responsible, thorough, and results oriented - Knack for harnessing group wisdom in a multi-partner, multi-cultural, and multi-disciplinary setting - Demonstrated propensity for being an effective team member who actively contributes to meeting targets in a complex, fast-paced environment - Gifted when it comes to organization, priority management, and multi-tasking - Proactive, flexible, leadership-focused, and initiative-based attitude- Fabulous interpersonal and intercultural skills that translate into cultivating excellent relationships with a wide variety of stakeholders The One Drop Foundation is committed to ensuring a diverse and inclusive workplace that offers equal opportunities to all. We make every effort to attract and retain the best candidates, regardless of age, skin color, origin, religion, sex, gender, sexual orientation, gender identity or any other characteristic. It is based on the principle that everyone benefits from a welcoming and diverse workplace.
Manager, Contract Management Office
Ontario Power Generation Inc., Bowmanville, ON, CA, LC Z
Status: Regular Full Time  Education Level: University degree in engineering, post-secondary education in technical field may be considered based on overall experience; and PMP certification considered an asset Location: Bowmanville, ONShifts(s): Days Travel: 25% Deadline to Apply: March 1, 2024Electrify your career and help build a brighter tomorrow. Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history. Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on -- and off -- the job. ACCOMMODATIONS OPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact [email protected] NEW CAMPUS: In late 2024, OPG is establishing our new campus at 1908 Colonel Sam Drive, Oshawa, Ontario. The new campus will provide a cutting-edge work environment that fosters collaboration and innovation. JOB OVERVIEW Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Manager, Contract Management Office based in Bowmanville, ON. The Manager, Contract Management Office is responsible for supervising professional, technical, and trades staff engaged in project modification and site maintenance activities in a multi-unit nuclear generating facility. This individual will provide leadership, direct, and oversight into OPG’s Construction Centre of Excellence Construction and Maintenance organization with a specific focus on construction and maintenance activities at Darlington Nuclear Station. The Manager, Contract Management Office is responsible for the optimization of project implementation. This individual will participate in strategic planning, budgeting, and training programs. This is an exciting opportunity to work in an environment where you will contribute to Ontario Power Generation’s continued growth and success in generating safe, clean, reliable low-cost power in a sustainable manner.  KEY ACCOUNTABILITIES  Provide leadership, direction, and oversight to OPG’s CCoE Construction and Maintenance organization with specific focus on construction and maintenance activities at Darlington Nuclear Station.   Lead and manage a team of 7-12 persons and ensure staff are fully engaged and aligned to business goals and objectives.  Promote collaboration and teamwork instilling expectations of excellence and personal best performance. Advise line management of any emergent issues likely to adversely affect project performance and having environmental, public, or employee health and safety, legal, or business reputation implications to OPG. Partner with Darlington Maintenance & Operations, OPG Contractors and the Project Managers while driving station expectations and project deliverables with vendor partners. Manage a team that provides oversight over the construction and maintenance vendors, ensuring that OPG gets the full value of the contract from the contractors that are required to work towards OHSA, OPG Standards, Vendor Standards and within EPSCA regulations.      Manage an ongoing managed process to review contractor performance and deliverables against the contract. Ensure that there are managed processes in place within the contractor organization for escalation of issues and provide oversight of dispute resolutions. Establish and maintain a risk-based monitoring program of Engineer Procure Construct (EPC) Contractor and sub-contractor field activities, ensuring that the contractors are fulfilling their legal, contractual and quality program requirements. Ensure contractor compliance with expectations that their employees are qualified and competent to perform the work, consistent with communicated standards and procedures.  Ensure that project field execution status is communicated both up and across the organization with recommendations for improvement when not meeting expectations. Ensure that the contractor is accurately reporting cost and schedule progress and implement corrective action when contractor earned value is not meeting expectations. Provide leadership, direction, and oversight to OPG’s CCoE Construction and Maintenance organization with specific focus on construction and maintenance activities at Darlington Nuclear Station.   Lead and manage a team of 7-12 persons and ensure staff are fully engaged and aligned to business goals and objectives.  Promote collaboration and teamwork instilling expectations of excellence and personal best performance. Advise line management of any emergent issues likely to adversely affect project performance and having environmental, public, or employee health and safety, legal, or business reputation implications to OPG. Partner with Darlington Maintenance & Operations, OPG Contractors and the Project Managers while driving station expectations and project deliverables with vendor partners. Manage a team that provides oversight over the construction and maintenance vendors, ensuring that OPG gets the full value of the contract from the contractors that are required to work towards OHSA, OPG Standards, Vendor Standards and within EPSCA regulations.      Manage an ongoing managed process to review contractor performance and deliverables against the contract. Ensure that there are managed processes in place within the contractor organization for escalation of issues and provide oversight of dispute resolutions. Establish and maintain a risk-based monitoring program of Engineer Procure Construct (EPC) Contractor and sub-contractor field activities, ensuring that the contractors are fulfilling their legal, contractual and quality program requirements. Ensure contractor compliance with expectations that their employees are qualified and competent to perform the work, consistent with communicated standards and procedures.  Ensure that project field execution status is communicated both up and across the organization with recommendations for improvement when not meeting expectations. Ensure that the contractor is accurately reporting cost and schedule progress and implement corrective action when contractor earned value is not meeting expectationsEDUCATION Bachelor’s Degree in Engineering; post-secondary education in technical field may be considered based on overall experience; and Project Management Professional (PMP) certification is considered an assetQUALIFICATIONS Minimum 5 years of progressive experience as a strategic project leader, who has demonstrated experience of effectively delivering and managing multi-disciplinary heavy civil / structural construction projects such as nuclear, heavy concrete, heavy industrial, off-shore drilling, mining, condo building, dam, or public transportation construction. At least 5+ years of people management experience with strong strategic and facilitative leadership skills; the candidate has effectively lead, influenced, and motivated a team of high performing project management resources and/or experience as the head of project management / delivery business function.  Must possess a high level of integrity and personal accountability with a focus on engaging employees to perform at their best, while promoting the development of the team. Proven drive for results; demonstrated solid judgement with a strong business acumen with proven track records of achieving success on various projects, while providing valued input to a management team. Experience in an EPC (Engineering, Procurement and Construction) oriented contract strategies and construction environment. Demonstrated understanding of project scheduling and proficient in Primavera 6 (P6) is an asset. People orientated with strong interpersonal skills, adept at building and maintaining positive, productive, and collaborative working relationships and partnership. Experience in establishing credibility, confidence and earning trust. A strong attention to detail, ability to quickly understand business processes, assess risk, compare risk of alternatives, and be able to balance the risks and potential business benefits associated.  Ability to analyze complex situations to reach appropriate conclusions. Ability to communicate effectively, possess excellent oral and writing skills, and strong facilitation, negotiation, influencing and presentation skills. Ability to work in a fast-paced changing environment while effectively managing and adapting to multiple changing priorities. Proficiency in MS Office (Word, Excel, Access, PowerPoint, Project, and Outlook)The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct. What Makes a Career at OPG Different? As Ontario’s largest clean energy generator, we’re building, expanding, and innovating the equipment and technology that keeps Ontario powered with clean, reliable energy.  At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change:   Safety – it’s our business Integrity – always lead with integrity Excellence – never satisfied with good enough  Inclusion – working together for powerful outcomes Innovation - creativity accelerates possibility Here's why OPG might just be the ideal workplace for you: Exceptional range of opportunities province-wide Long-term career growth and development opportunities Electricity is vital to the province and OPG’s clean electricity is helping decarbonize other sectors. Our promise to you: We care about the safety and the well-being of our employees. It is our utmost priority. A supportive work environment where you can be your best every day. Opportunities to stretch and develop. Offer different ways for you to give back to communities where we operate. Partner with Indigenous communities and support local businesses. We support employment equity, diversity, and inclusion. Are you ready to start a career that has the power to electrify life on and off the job? Apply now. APPLICATION PROCESS Please submit your application online at https://jobs.opg.com/ by 11:59 PM E.S.T., March 1, 2024.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted..
Manager, Media
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Media Manager Working in the dynamic environment of Four Seasons global headquarters, the Media Manager will be an integral member of the world-class team that drives the strategic media vision for the growing lines of business within Four Seasons across: F&B, Retail, Jet, Yacht, Drive.Reporting to the Four Seasons Paid COE the Media Manager will be part of a team that leads the development and implementation of global brand media plans, innovation, and optimizations across lines of business. The successful candidate will be responsible for executing, managing, and organizing media operations & strategy across the digital landscape within the Four Seasons, understanding the nuances of each LOB and connecting media to respective business objectives.As part of this role, the successful candidate will manage stakeholders such as but not limited to digital media agency, creative agency, brand marketing, analytics, legal and external partners/platform stakeholders. Channels to be managed include but not limited to, search, social, display and video - executing a multi-channel integrated strategy and analysis. They will oversee LOB media guidelines, education, yielding consistency across investment prioritization. They will demonstrate deep subject matter expertise for Global media with a preferred knowledge of US market data, tech & platform capabilities.What You'll Be Doing:Cross-Channel Media ExecutionDefine digital marketing priorities, investment strategy, measurement requirements, and a go to market approach with an ability to focus on multiple media KPIs: Revenue, Acquisition, Traffic, etc.Develop channel prioritization to create media recommendations to drive innovation for each line of business, consumer/guest, and media objective.Support development of media approach by delivering partner/platform ideas and providing the link to historical performance and in-market opportunities.Manage communication between owned & earned team to integrate ideas & channel activations across communication vehicles.Lines of Business Media StrategyDevelop & maintain media planning roadmap and testing plans Global and Local markets based on business objectives.Define and develop strategies for activations in line with creative, designed to drive optimal KPI's.Work in partnership with LOB marketing teams to distil marketing calendar and objectives into a media plan.Work in partnership with paid media COE to ladder up to Global Paid Strategy.Audience Strategy & ManagementWork with key partners to focus on audience & data strategy to achieve consumer/guest goals.Innovate 1st, 2nd, and 3rd party strategies to build into each LOB media plan.Consult with Guest Insights on segmentation to create, actively manage, and optimize across media partners.Experience analyzing multiple sources of revenue data across Adobe Analytics, Double Click Manager (DCM), Google Floodlights, Meta Pixels and Shopify.Understand how to develop strategies around cookie deprecation; whilst working with analytics and Google/Meta to increase 1st party audience executions.Media Platform Operations & ControlsOwnership of Meta products and product feed within Four Seasons Business Manager.Work with the e-commerce teams for any product feed integrations.Lead invoice & actualization management with agencies, analytics, and partners.Responsible for campaign trafficking in line with agencies & creative production.Experience with Meta and Google shopping functionalities such as dynamic ads, shoppable posts, FB/IG storefront, live shopping, etc.Integrate & manage the paid digital and social instances to set up campaign deployment.Manage & update contractual obligations across partners with legal.Develop media plan governance and change management across all internal & external touchpoints.Analytics, Innovation & ReportingPartner with data/analytics team to track and measure results and provide analysis on the efficiency of campaigns.Work with each LOBs analytics team to determine ROI goals based on short- and long-term performance.Analyze and interpret trends to create innovation opportunities, compliance, privacy regulations and policies related to paid media.Create insights to paid media and lead wrap up reports to enhance paid media activations.What You Bring: College or University degree, preferably in a business or marketing/media communications program. MBA an asset.A minimum of 5-7 years of progressive experience in an agency or client setting.Preferable experience in bid management, campaign management/optimization or digital media operations within search, publisher, display, and social media.Experience with media agency management.Expertise with digital media strategy and activation; connecting these to brand, media, consumer & performance goals.Strong analytical thinking with the ability to clearly communicate findings and solutions.A deep passion and understanding of the advertising technology, innovations, and data/performance measurement trends.A proven track record of creating and executing Global Media plan that answer KPIs.Lead key media operations including budget management, stewardship of media buys, proof of performance and budget actualization.Key Skills: Exceptional communication (written and verbal) and interpersonal skills required to support a diverse team of employees, consultants, and agencies.Ability to deliver key results in an environment with multiple tasks and time constraints.Excellent project management skills - able to conceive and implement projects from start to finish, stay on budget, manage processes and expectations, and stay committed to deadlines.Passion for media innovation & new ideas.Insight to action through analytics.Able to work independently, solve problems, take initiative, and use good judgment.Well-organized, able to set priorities and be detail oriented.Outstanding resource and budget management skillsExperience in a client service role or in a marketing communications functionStrong leadership skills with the ability to lead, manage and train others.Experience managing the strategy and articulation of media across internal & external stakeholders.Highly results oriented with experience increasing top line revenue and driving ROI.Strong computer skills in a PC and Mac environment including MS Office (Word, PowerPoint, Excel), Microsoft Excel Pivot tables/VLookups.Adept to learning new applications.Experience with Adobe Analytics, Shopify, Google Ads Manager, Google Analytics (GA/GA4), Meta Business Manager, SA360, DV360This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/11/2024 09:55 AM
Entry-Level Manager
Globe Life AO, Toronto, ON, CA
Position Overview: We are seeking dedicated individuals to join our team as Manager in Training. In this role, you will have the unique opportunity to work remotely, learn from the best in our company, and receive mentorship from our executive leadership team.As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.Company Overview: We believe in embracing change and offering our team members more than just a traditional 9-5 job. As a result of the changes in the last few years, we made the bold decision to transition to a completely virtual work environment, and we haven't looked back since. This transition has not only allowed us to adapt to the changing times but has also opened doors to new opportunities for growth, mentorship, and collaboration.Key Responsibilities:*Provide exceptional financial services to clients, focusing on protecting families and children through sound financial planning and advice.*Work remotely, leveraging virtual communication tools to collaborate with team members and serve clients across different time zones.*Learn from and be mentored by our executive leadership team, gaining invaluable insights and guidance to develop your leadership skills.*Assist in the growth and expansion of our client base, contributing to the overall success and profitability of the organization.*Uphold the highest standards of integrity and professionalism in all interactions with clients and colleagues.Qualifications:*Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.*Self-motivated and driven to succeed in a virtual work environment.*Desire to learn, grow, and develop into a leadership role within the company.*Ability to adapt to change and thrive in a fast-paced, dynamic environment.Benefits:*Flexible work schedule, allowing you to work in whichever time zone works best for your schedule.*Opportunity to work remotely and learn from the best in the company.*Mentorship from executive leadership team members who are committed to helping you succeed.*Competitive performance-based compensation package with opportunities for advancement and growth within the organization.Join a dynamic and forward-thinking team that values innovation, collaboration, and personal development.