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Manager - Youth Treatment Programs
Boys and Girls Club of Greater Victoria, Victoria, British Columbia
 Boys & Girls Club of Greater Victoria’s Mission is to provide safe, supportive places where children, youth and families experience opportunity, overcome barriers, develop skills, positive relationships and confidence for successfully leading their lives and communities. We provide social, recreational and developmental services to children, youth and their families that support all aspects of our Mission. The Agency supports practice through a trauma-informed lens, placing a priority on participant safety, choice, and self-determination. All our programs are approved by the Commission on Accreditation of Rehabilitation Facilities (CARF).Position SummaryThe Manager, Treatment Programs, internally known as the Professional Practice Coordinator (PPC) is responsible for the safe and effective provision of programming and service delivery for at-risk youth (12-19 years old) with complex issues including trauma, mental health and addictions and behavioural issues that require intensive support and engagement with staff. The Manager will work in-program and must be comfortable working with court mandated youth required to attend a treatment program, as well as with youth who volunteer to participate in programming.  The Manager is responsible for the effective planning, implementation, risk management and supervision of staff and volunteers in their portfolio of programs.  Foundational to this role is coaching and guiding staff in their professional practice and delivering programming through a trauma informed lens, placing priority on participant safety, empowerment and skill development. As a key leader in the Agency, the Manager demonstrates the active pursuit of intentional practice with a relentless focus on outcomes and results.  The Manager leads by example adopting the Agency’s Core Values and Code of Ethics to guide decision-making and professional behaviour.Duties and ResponsibilitiesDevelops a staff team with the capacity to provide ongoing youth and family support using the most advanced techniques in the helping fieldWorks in-program as an active team member, role modelling and supporting quality program delivery and best practicesApplies clear expectations about treatment modalitiesAccepts a client centered approach with youth in the application of serviceReviews, monitors and measures program and service delivery objectives against actual contract deliverablesDevelops, monitors implements and evaluates new/existing programs in collaboration with Program DirectorReviews new participant referrals/registration, screens for program eligibility and other information needed for program acceptance decision-makingFacilitates weekly Case Management meetings and service provisionDevelop program objectives and service delivery outcomes with Program DirectorLead the adoption of a mindset and practice of intentionality in program implementation and service delivery maximizing opportunities for participant success and program impact Provides Clinical Supervision and support with a view to develop competenciesComplete Work Plans, Performance Reviews and Training Plan for direct reportsProvides service delivery through the lens of the following evidence-based research: strengths-based, Trauma Informed Practice, & Positive Behaviour Support and experiential learningCommunicates, monitors and ensures compliance of local, provincial, and federal, standards, regulations and legislationMonitors and maintains budget allocations and financial controls recommending alternative expenditure options to ensure “compliance”Prepares and monitors staff schedules; monitors vacation and sick time; approves vacation entitlementsDevelops, cultivates and stewards program relationships with staff, referring authorities, stakeholders, volunteers, etc.Participates as Agency brand champion at community events, committees and other official functions Reviews, monitors, follows and ensures compliance of monthly and quarterly Health & Safety “Schedule” including drills, trainings and Licensing requirementsIdentifies human resource staffing needs and competency development requirementsRecruits, reference checks, on-boards, performance manages and terminates employees in consultation with Program DirectorDevelops and maintains an inventory of Social Media content to support Strategic Plan brand engagement prioritiesQualificationsUndergraduate Degree in Child and Youth Care, Social Work, Criminal Justice, Recreation, Education, or equivalent combination of education, training and experienceMinimum 5 years experience in a formal leadership role in a related fieldCultural humility trainingExtensive experience providing trauma informed clinical supervision support Knowledge of mental health and substance useNon Violent Crisis Intervention trainingMotivational InterviewingEffective verbal, written and presentation/group facilitation skillsClass 5 Driver’s LicenseClean Criminal Record CheckClass 4 Driver’s License Reliable transportationAssetsKnowledge of and experience working in a licensed/accredited program environmentExperience working in a staffed resource providing 24/7 careMental Health First Aid certification Behavioural Intervention training ASIST CertificationSMART Recovery or other recovery focussed programmingPosition TermsWage: $54,600-$63,700 annuallyStatus:  Full-Time, Permanent Hours: 35 Hour per weekBenefits: Extended Health coverage including dental, prescriptions, optical, life insurance, critical illness, long-term disabilityOpportunities: Professional developmentTo ApplyPlease submit your resume and cover letter stating the position that you are applying to and clearly demonstrating how your experience and qualifications relate to the positionEmail:  [email protected] ·         The job posting will remain open until the position is filled. We thank all who apply.  Only shortlisted candidates will be contacted.Important Note Regarding COVID-19This is a front-line position working in direct contact with youth, and it is considered safe according to governmental guidelines for pandemic outbreaks.As an organization we are taking the necessary precautions and adhering to all Provincial Health Authorities’ (PHA) recommendations on sanitization, mask wearing and social distancing in close proximity.·         Please do not apply if you are at risk with underlying health concerns or have your own personal concerns regarding social distancing that go beyond the PHA’s recommendations as we cannot accommodate while adhering to governmental directives The Boys & Girls Club of Greater Victoria acknowledges the Lkwungen, W̱SÁNEĆ, T’sou-ke, MÁlexeŁ and Scia’new people, whose traditional territories we live and work upon each day.
Front Office coordinator - Delta
Express Employment Professionals, Delta, BC
Express Employment Professionals are recruiting for a Front Office Coordinator (& Entry Level Accounting Assistant) for our client based in Delta, BC. This individual will be the first point of contact for all clients and associates, so a cheerful, polite demeanor is a must.The primary responsibilities of this position are as follows: answer telephones, greet visitors, administer employment forms & skills evaluations, monitor office appearance, participate in achieving the overall goals of the office, and other duties as assigned. We will train for Payroll and AR work so a basic inclination. This is an entry level role reporting to manager and have potential growth into other roles.Requirements:* Ability to multi-task* Excellent telephone manner* Detail oriented* Excellent organizational skills* Energetic, positive people person* Must be able to work with a wide range of personalities in a courteous, effective, and professional manner* Must be able to work with minimal supervision* Willingness to learn* Good team player* Typing: 40wpm* MS Office and other software experience is an asset* Comfortable with general math calculations * Experience with basic office equipment: scanner, copier, fax machine, telephone system* HS Diploma* Clear, articulate English (spoken & written)Additional Info:Workdays: Monday - Friday 8:00AM - 5:00 PMBusiness CasualWage: $17 - 19 per hourIf you have all the above requirements, please send your resume to [email protected] and quoting in the subject line 'Front Office Coordinator, VL". Thank you to all applicants that have applied. However due to the volume of resumes, we will be contacting only those who are short-listed for interviews.
Assistant Front Office Manager
Whistler Blackcomb, Whistler, BC
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Seasonal Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Lodging Ovations is searching for a detail oriented, organized and professional individual to join our Front Office team. As part of the Front Office department, the Assistant Front Desk Supervisor provides the highest level of Owner and guest experience to all. The main responsibility is the day-to-day function of the front desk and ensuring that all staff have the necessary tools to become successful. This role makes decisions effecting Guests, Associates and operating procedures that contribute to the overall success of both the Front Office and Lodging Ovations. Job Specifications: Shift & Schedule Availability: Full Time / Year Round Location: Legends, Whistler, BC Job Responsibilities: Embrace Lodging Ovations' Leadership Best Practices and Mission to ensure an extraordinary vacation experience for all Lodging Ovations Owners and Guests. Review all reservation reports on a daily, weekly and monthly basis, noting any special Guests, special request etc. and take appropriate action. Follow up with an Wholesale bookings, reservations to ensure payment is collected Allocate rooms in IQW for expected arrivals and future bookings Provide Front Desk and Overnight coverage when scheduled. Ensure all Guest issues are resolved in a timely matter. Train new hires for Front Desk, Conference Services and Night Audit Manage day to day operation of all three properties; working with the Engineering and Housekeeping departments to uphold the property to the highest standards Follow-up on VIP arrivals and welcome cards/amenities. Provide leadership to the Front Desk team. Job Qualifications: Tourism/Hospitality Post-secondary education an asset Previous Front Office/Reservations experience an asset High level of integrity and maturity Flexibility and a positive attitude Administrative and computer skills Excellent communication and relationship building skills Detailed, accurate, organized and disciplined Work shifts and carry a cell phone for inquiries Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 488187
On-Call Office Assistant - Various Departments
Douglas College,
Position DetailsPosition Information Position Title On-Call Office Assistant - Various Departments Posting Number 01779SA Location See Work Arrangements Grade or Pay Level S - Pay Level 5 Salary Range To be determined based on assignment (Typically range from $19.97/hour up to $23.86/hour) Position Type Support Staff - Temporary Posting Type Internal/External Regular/Temporary Temporary Employment Type On-Call Posting Category Staff Start Date 02/27/2023 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This on-call auxiliary position is available starting February 27, 2023 with hiring occurring sporadically throughout the year, and may be required to work at various Douglas College campuses including New Westminster, Coquitlam, Anvil Office Tower, Maple Ridge and Surrey, Langley, & Burnaby.Hours of work are generally between 8:00 a.m. to 5:00 p.m., Monday to Friday. Overtime maybe required from time to time. Scheduled hours range between 4 hours to 7 hours per day depending on the assignment. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role To provide support to a variety of departments by performing a variety of clerical duties. Monitors telephone calls and receives visitors for the appropriate/assigned area/department. Provides exceptional client-centred service on a consistent basis to all stakeholder groups.Responsibilities1. Provides clerical support to the assigned department.a. creates mailing lists, types correspondence; formats documents, merges files;b. produces documents on a PC from written draft or dicta tape;c. assists with collating and distributing materials;d. develops/maintains filing systems, both hard copy and electronic;e. organizes room bookings and catering requests as requested.2. Acts as receptionist, receiving visitors and telephone callers.a. responds to telephone calls by taking messages, re-routing if necessary and giving pertinent information;b. receives visitors and responds to their queries/directs to appropriate area;c. ensures mail, faxes and memos are sorted and distributed; arranges for special deliveries/courier service;d. provides photocopy and distribution service within the department; distributes throughout the college when necessary.3. Provides support and resource services to the department for the effective operation of the office equipment; when required, notify the appropriate internal department for maintenance/repair.a. maintains stock of standard office supplies and forms;b. provides telephone back-up to other staff within the department.4. Performs other related duties. To Be Successful in this Role You Will Need 1. Completion of a one-year related program at a recognized post-secondary institution with a minimum of two years related work experience with the public in a high volume fast paced environment or equivalent combination of education and experience.2. Demonstrated ability to:- type correspondence, format documents, create mailing lists and merges files with an emphasis on grammar, punctuation and accuracy- keyboard 45 wpm accurately- perform computer applications including demonstrated proficiency with spreadsheets, database management, word processing software (MS Word, Excel, Power Point, and Iron Point Software), electronic mail, Internet and web applications. Proficiency on Customer Service Testing.- communicate courteously and effectively in person, in writing and over the telephone with employees, students, and the general public, as well as maintain a good working relationship with other employees.- work independently with a minimum of supervision, as well as being able to establish priorities, and achieve deadlines including the ability to multi-task.- function effectively in a team environment, including exercising initiative in offering assistance to colleagues, working collaboratively to share tasks and responsibilities, and dealing effectively with conflict.4. Demonstrated English language skills including strong oral a written communication skills.5. Good working knowledge of modern office practices and procedures including standard business formats of letters and memoranda, and proven ability to coordinate paper flow.6. Demonstrated experience and ability to function effectively in an environment where professionalism, a high degree of confidentiality and sensitivity are of primary importance; ability to be empathetic to the needs of all stakeholders and an awareness of cultural diversity. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 02/14/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/10422
Manager, Oracle-NetSuite
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements. Our Technology Consulting Advisory Practice are seeking a dynamic Manager for our NetSuite team nationally. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service. What you will doAs a Manager in our NetSuite practice, you'll be learning from some of the best in the industry and growing your personal skillset by: Managing the delivery of various projects ensuring on-time, on-budget delivery of quality work that meets client requirements and expectations Serving as Functional Lead/Co-Lead for key modules on NetSuite implementation projects. Facilitating client workshops to understand business requirements and gather, review validate, and document functional requirements in a conference room pilot setting. Implement and deploy NetSuite solutions accommodating unique industry, business, and management processes, regulatory requirements, and other business requirements Completing business analysis and system configuration deliverables for NetSuite implementation projects. Analyzing gaps in functional requirements to system capabilities to propose technology solutions and appropriate workarounds. Contributing to testing efforts including the preparation of test scenarios and test scripts and validations of test results across testing cycles. Assisting in the end-to-end business process testing of new NetSuite solutions. Contributing to data conversion and integration activities associated with NetSuite deployments. Working with senior KPMG leaders to understand, enhance and integrate service offerings across the Operations. Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives. Taking accountability for client deliverables by leading engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value. Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues. Performing technical hands-on activities as required including debugging system issues/errors. Providing production cutover/transition support and production support assistance. Building long-term business relationships with front-line and more senior personnel through engagements and networking in professional organizations. What you bring to the role Post-secondary education in Business, Commerce, Computer Science, Information Technology, or a related field with a post graduate degree. Professional designation in Finance/Accounting or Supply Chain Management is desirable. 8+ years of relevant consulting or industry experience. Minimum four end to end NetSuite ERP implementations. Hands-on functional NetSuite ERP implementation experience. Full life cycle NetSuite implementation experience including Design, Build, Test, Deploy, Support phases Certified NetSuite Professional (NetSuite Administrator / Suite Foundation / ERP Consultant / SuiteCloud Developer Certification) is desirable. Strong business process focus with ability to recommend and drive future state financial processes within NetSuite as well as client's overall ecosystem. Strong relationship management skills and a passion for client satisfaction and delivery excellence Superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables. Experience working in a client facing role with both technical and functional stakeholders. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager/Senior Manager, Workers Compensation Operations
KPMG, Toronto, ON
OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. KPMG's Operations Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We are seeking a Senior Manager with experience in workers' compensation to strengthen our Financial Services practice in the Toronto office. What you will doAs a Senior Manager in the insurance and workers' compensation team within our Financial Services practice, you will have overall responsibility to plan and manage client engagements, lead the day-to-day operation and execution of services as well as contribute to business development activities by Managing the planning and delivery of multiple client engagements ensuring on-time, on-budget delivery of quality work in line with client expectations Taking responsibility for large scale transformation projects across front, middle and back office functions at workers' compensation board clients Developing trusted client relationships at the Director, Senior Director, AVP and VP levels, and managing engagement teams of up to 15 practitioners Identifying business development opportunities and contributing to the writing and submission of proposals and bid documents Being known as a trusted advisor within Financial Services and workers' compensation Working collaboratively with other service lines in Management Consulting Motivating your team and creating a culture of inclusion. You will provide day-to-day guidance and actionable coaching to your team. What you bring to the role 15 years of combined industry and/or consulting experience within the financial services industry with particular expertise in workers' compensation strategy, operations, technology and/or transformation. Proven track record of building and growing trusted professional relationships at senior levels Expertise in operations transformation (lean, cost take out, target operating model redesign, workers' compensation account management, service delivery model, claims case management, technology enablement Proven track record in supporting team growth, business development and project leadership Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here. Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .
Manager, Risk Management
WSP Canada, Montreal, QC
The Opportunity:By joining our growing Corporate Commercial and Risk team, you will bring leadership and expertise to our overall risk management function while supporting related corporate stakeholders, services to business lines and project teams.A day in the life:The role will primarily allow you to develop and grow within a newly established team where you will be responsible to:• Review risk management and/or related enterprise business practices • Review pursuit and projects management methodologies• Capture goals, needs and requirements• Analyse and map risk management (or other) processes and workflows• Understand interfaces with other functional methodologies• Developing procedures and guidelines• Develop traditional and e-training material• Facilitate workshops and live sessions• Serve as a subject matter expert to commercial & risk management• Support networking and sharing initiativesWhat you'll bring to WSP:You will be contributing over 5 years of experience in the construction and engineering field (or any related field), and would also present the following:• University diploma in Engineering or other process and business improvement related field• Multidisciplinary functional or project experience (quality, process, cost control, scheduling, contract management, procurement, HS, environment, business continuity or other)• Understanding of enterprise and project risk management processes• Strong ability to capture and analyse information• Experience in mapping processes and developing procedures• Comfortable communicating with functional groups as well as project teams• Facility in speaking in front of smaller and larger groups• Be motivated, structured, autonomous and proactive• Bilingual (French & English) is preferred WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.
116261 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Richmond, BC
Medical Office Assistant (MOA) Job ID 2024-116261 City Richmond Work Location Rich Community Hlth Services Department Richmond East Urgent & Primary Care Centre (UPCC) Home Worksite 28 - Richmond Community Labour Agreement Community Subsector Union 308 - Community HEU (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.66 Standard Hours / Week 24.75 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-1545/1100-1900/0830-1730/1415-2215 Days Off Various Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant (MOA) with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant (MOA) to join the team at the Richmond East Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouver Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. They do not replace your Emergency nor your Family Physician access rather enhance access to urgent primary care when your doctor is not available and where you do not need emergency level care. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
118092 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-118092 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.55 Standard Hours / Week 20.63 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-345/230-1030/0845-445/0915-515 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours. You will work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures. ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour. Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
120211 - Medical Office Assistant (MOA)
Vancouver Coastal Health, Vancouver, BC
Medical Office Assistant (MOA) Job ID 2024-120211 City Vancouver Work Location Vancouver South East - UPCC Department South East Urgent & Primary Care Centre (UPCC) Home Worksite 12 - Vancouver Community Labour Agreement Community Subsector Union 312 - Community CUPE (37.5 Hr) Position Type Baseline Job Status Regular Part-Time FTE 0.68 Standard Hours / Week 25.50 Job Category Administrative Professionals Salary Grade 12 Min Hourly CAD $26.09/Hr. Max Hourly CAD $27.75/Hr. Shift Times 0745-3:45/2:30-10:30/0845-4:45/09:15-5:15 Days Off Rotating Position Start Date As soon as possible Salary The salary range for this position is CAD $26.09/Hr. - CAD $27.75/Hr. Job Summary Come work as a Medical Office Assistant with Vancouver Coastal Health (VCH)!Vancouver Coastal Health is looking for a Medical Office Assistant to join the team at the South East Vancouver Urgent & Primary Care Centre (UPCC). Apply today to join our team! As a Medical Office Assistant with Vancouer Coastal Health you will:Perform registration and clerical support functions for the Primary Care Clinic which sees patients and families who require high priority care within 24 hours.Work in support of the Vancouver Community of Care (CoC) service delivery model, primary care network, and in accordance with VCH policies and procedures.ABOUT URGENT AND PRIMARY CARE CENTRESUrgent and Primary Care Centres (UPCC) will provide care for people with unexpected, non-life-threatening conditions who need medical attention within 12-24 hours but who don't require a visit to the emergency department - this includes sprains, cuts and wounds, an infection, mild asthma attack and less serious child illness and injury. The multidisciplinary health care team will be staffed by general practitioners, nurse practitioners, registered nurses and social workers. UPCCs are intended to be an additional service in the community, working in concert with all touch points for care to provide appropriate urgent services to patients, when and where they need it. Qualifications Education & ExperienceGrade 12, graduation from a Medical Office Assistant program, one (1) year of recent, related clinical medical office support experience, or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesDemonstrated knowledge of clinical policies, procedures and objectives.Demonstrated knowledge of community resources and agencies.Demonstrated knowledge of office procedures.Business writing skills.Knowledge of medical terminology.Demonstrated ability to perform basic medical tests and accurately record results in medical files.Demonstrated ability to respond independently and effectively to emergent situation and effectively present health information to individuals.Demonstrated ability to keyboard 5,000 keystrokes per hour.Demonstrated customer service and communication skills.Physical ability to perform the duties of the position.Demonstrated ability to work independently and within a team.Demonstrated ability to prioritize and organize workload and meet deadlines.Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.Demonstrated ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.Demonstrated skill in using a variety of office equipment and computer software programs. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.WHY JOIN VANCOUVER COASTAL HEALTH?VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan• Grow your career with employer-paid training and leadership development opportunities• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families• Award-winning recognition programs to honour staff, medical staff and volunteers• Access to exclusive discount offers and deals for VCH staff Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health. Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMSwww.icims.com
OFF AS 09R - Office Assistant
BC Public Service, Lillooet, BC
Posting Title OFF AS 09R - Office Assistant Position Classification Office Assistant R9 Union GEU Work Options On-Site Location Ashcroft, BC V0K 1A0 CALillooet, BC V0K 1V0 CAMultiple Locations, BC CA (Primary)Salary Range $26.6826 - $30.0611 hourly Close Date 4/3/2024 Job Type Temporary (Auxiliary) Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division Gold Trail - Lillooet and Ashcroft Job Summary A great opportunity to take the next step in your careerWorking in the Ministry of Children and Family Development, this is a general clerical/administrative job profile and typically reports to an Administrative Supervisor or Office Manager. The job provides some general program support as a minor part of the job and the primary purpose is administrative and clerical support responsibilities. The job profile is responsible for performing a variety of administrative, clerical duties and program support according to established procedures.Job Requirements: Secondary school graduation or equivalent. Experience working in an office setting. Preference may be given to applicants with one (1) or more of the following: Six (6) months or more experience working in an office setting. WILLINGNESS STATEMENTS: Must possess and maintain a valid BC class 5 Driver's licenseor equivalent. May be required to travel within the service area in adverse (reasonable) weather conditions. May be required to use your own vehicle, with appropriate insurance, on an expense account basis. For questions regarding this position, please contact [email protected] .About this Position: There is one (1) Auxiliary/Temporary (as and when needed). There is one (1) Auxiliary/Temporary (as and when needed) position in Ashcroft. This position has full time on-site requirements. An eligibility list may be established to fill future temporary and permanent vacancies. This position can be based out of any of the location(s) listed above. Employees of the BC Public Service must be located in BC at the time of employment.Known for its hot, dry summers and mild autumn weather, Lillooet is the perfect summer destination. There is an abundance of sunshine in the semi-desert climate and no shortage of outdoor activities, including fishing, hiking, biking, and boating.Outdoor activities are plentiful, hiking surrounding hills brings photo opportunities of our expansive vistas. Bring your bicycle and enjoy easy riding through our downtown area. Stroll along the streets and view the many beautiful mosaics found throughout the community. We offer a respite from the hustle and bustle of our nearby cities; life is a manageable pace in Ashcroft, that's one of the reasons we say: "Wellness Awaits You" in Ashcroft.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Office Manager and Facilities Coordinator (98946001)
Sodexo Inc., Burnaby, BC
Company DescriptionGrow your career with a company that shares your passion! Our Corporate Division has an exciting new opportunity to join the Sodexo team as our next Office Manager and Facilities Coordinator.Sodexo offers a competitive salary range $45000.00 - $53,000.00 as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more! At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. Job DescriptionIn your new role you will support all Office Management and Facilities coordination of corporate office, inclusive of facilities management and small receptionist duties. There is no face to face front desk duties but you will be answering calls. You will be the point person for the office located the Burnaby but also be the contact for the Sodexo locations (two) unstaffed/ remote locations in Calgary and Edmonton.Point person for Sodexo vendors to perform reactive and preventative maintenance.No self-performing work is a liaison for vendors.Responsible for a small amount of mail delivery servicesLiaison between client landlords and the client.Good customers service is a mustBasic computer skills, Maximo, D365 Microsoft office used daily Qualifications2-5 years of experience working with Facilities AdministrationStrong communication skills (verbal/written)Very proficient MS Office (Word, Excel) 2-5 years experience supporting office customer service from reception, help desk or facilities supportPost Secondary (Business, Administration) is a very strong asset Additional InformationWhat Makes Sodexo Different: Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: Sodexo Canada (@sodexocanada)Twitter: Sodexo Canada (@SodexoCanada)LinkedIn: Sodexo Canada CareersFacebook: Sodexo Canada | FacebookSodexo SJS
Manager - Process Optimization
RBC, Toronto, ON
Job SummaryManager - Process OptimizationJob DescriptionWhat will you do?Design, implement and carry out the development necessary to build Comprehensive Automated Solutions to support a shift-left approach and establish continuous testing practices within the User Acceptance Testing space within the Cash Management Program.Liaise with Product, Technology and Business Stakeholders on a daily basis to gather, understand and democratize requirements and set expectations.Enable teams to integrate qTest(Test Management Solution) for tracking test design executions and results.Build and expand our automated regression/smoke tests for our in-house build DevOps pipeline platform (e.g. Azure, Virtual Machines etc).Create and build clear and comprehensive test reports and dashboards for all stakeholders to access, troubleshoot and identify areas of improvements.Collaborate with a team of Quality Engineers & Analysts located Onshore (US, Canada) and offshore (India)Must-Have SkillsBachelors Degree in Computer Science or Diploma in IT with equivalent IT experience (7+ years)Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.Sound knowledge of Software Testing and Agile concepts.Experience with Programming Languages like Java/Python and TDD/BDD automation frameworks like (TestNG, Cucumber BDD) or Pytest / Robot frameworkExperience with Git-hub, JIRAExperience in working with Databases like PostgreSQL, MS SQL Server etc as well as MongoDB.Excellent interpersonal communication skills (verbal and written)Knowledge of DevOps methodology and tools.Front end Browser Automation(Selenium/Playwright)Nice to Have Skills and Experience:Knowledge of Salesforce, Cash Management/Core Banking Domain KnowledgeKnowledge of Rest APIs, Microservices, Kafka and Cloud Concepts (MS Azure), SparkBackend Systems Automation: REST API Automation, ETL AutomationKnowledge of Test Management Tools (qTest)Job SkillsActive Learning, Agile Methodology, Application Integrations, Continuous Testing, Detail-Oriented, Enterprise Application Delivery,Problem Solving, Programming Languages, Software Code Quality, Software Development Life Cycle (SDLC), Software Testing, Test Coverage, User Acceptance Testing, Git-hub, Test Management, ReportingWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing team that builds pioneering solutions.Opportunities to do challenging work and experience working with cloud-native and modernized systems.Job SkillsAnalytical Thinking, Applications Programming, Business Needs, Critical Thinking, Decision Making, Detail-Oriented, DevOps, IT Quality Assurance, Long Term Planning, Organizing Meetings, Process Management, Professional Development, Quality Standards, Risk Management, Software Product Testing, Teamwork, Test AutomationAdditional Job DetailsAddress:RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-03-26Application Deadline:Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Manager, Civic Theatres
The City of Surrey, Surrey, BC
Overview As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward. Build a City. Build a Future at the City of Surrey. Employment Status Exempt - Regular Full-Time Scope Surrey Cultural Services is seeking a forward-looking leader in the theatre/performing arts sector to lead its burgeoning Surrey Civic Theatres (SCT) portfolio. Providing leadership for three theatre venues, and a dedicated team of theatre and performing arts professionals, the Civic Theatres Manager plays a pivotal role to ensure SCT provide engaging and memorable presentations, programming and experiences for audiences and rental clients. Reporting to the Manager of Culture, the Civic Theatres Manager is a key member of the Cultural Services leadership team and supports various performing arts initiatives in Surrey. This role is accountable for ensuring SCT achieves its vision to provide unparalleled opportunities for diverse, transformative, performing arts experiences that inspire artistic expression, imagination, and discovery; and its mission to be a gathering place where artists, audience and community connect and find inspiration. The work is significantly challenging given the wide variety of programming, administrative, customer service, and operational responsibilities, delivered in multiple venues. This is an excellent opportunity for a theatre/performing arts professional who is passionate about performing arts and the benefits they provide to communities. Responsibilities As the Civic Theatres Manager, you will: • Manage all aspects of SCT operations and collaborate with various internal partners. • Oversee the coordination, marketing, and presentation of a wide variety of professional performing arts programs and services at multiple venues (Main Stage - Surrey Arts Centre, Studio Theatre - Surrey Arts Centre, Centre Stage - Surrey City Hall). • Build and sustain relationships with key internal and external stakeholders. • Develop annual operating budgets, contracts, and secure grant funding and sponsorships. • Lead strategic planning initiatives for SCT, including new programs and services, facilities, capital equipment replacement, and new revenue streams; and support other cultural planning initiatives and planning processes. • Develop policies and procedures to guide service delivery to ensure professional and community renter organizations receive high quality customer service and production value in a safe, respectful, and inclusive environment. • Develop annual plans for all operations and services. • Oversee the hiring, training, and retention of the required numbers of union staff in a variety of areas including artistic programming, communications, facility operations, administration, box office, front of house and production staff. • Maintain and develop safety, security and emergency procedures and training for staff. • Draft reports and prepare presentations for a variety of audiences, including City Council, Council Committees, community and cultural organizations and the general public. • Serve as an ambassador for SCT and City of Surrey performing arts. • Support additional Performing Arts and Theatre initiatives within the City of Surrey. • Support the Parks, Recreation & Culture Department with various initiatives and other duties as required. Qualifications • A university degree in a related discipline. • Minimum of five years of progressively responsible experience in the delivery of cultural programs and services, including facility management and staff supervision. • Strong understanding of best practices for professional theatre operations. • Demonstrated ability to lead and manage a large staff team. • Strong ability to build and maintain positive relationships with diverse range of staff, community stakeholders, artists, theatre companies, and the general public. • Demonstrated ability authoring reports and delivering presentations for a range of audiences. • Strong strategic thinking, research, analytical, project-management and problem-solving abilities. • Sound knowledge of budget management and planning. • Knowledge of collective agreements and managing in a unionized environment • Ability to work in a fast-paced environment with competing demands. Other Information Salary Information: M2 (Managerial) - $104,807 - $123,302 annually Conditions of Employment This position requires completion of a Police Information Check. Successful applicants must provide proof of qualifications. Closing Date This job will be posted until filled. Our Values Integrity - Service - Teamwork - Innovation - Community
Front Office Administrator- Crown (Temp)
Equest, Fort Mcmurray, AB
Job Description Civeo Crown Services is currently looking to fill a position for a Front Office Administrator (FOA) at our Athabasca lodge for a Temporary Position. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts and statutory holidays. Key Responsibilities: • Providing administrative support to the Front Office Supervisor • Data Entry • Guest Services (handling reservation and guest inquiries both in person and over the telephone) • Provide exceptional customer service • Other duties as assigned Qualifications: • Ability to meet deadlines (email, telephone inquiries, guest inquiries) • Computer literate with Microsoft Office programs, and Hotel reservation systems • Must be willing to work shift work • Previous hotel experience working in a front desk capacity is an asset • Attention to detail and problem-solving ability • Ability to work independently with little supervision • Ability to multitask and work in a fast paced environment • Possess a positive, friendly and professional attitude • Ability to work well with peers in a group environment • Excellent verbal and written communication skills • Excellent organizational and time management skills Working Conditions • Ability to work in rotational shifts in a remote environment • Manual dexterity required to use desktop computer and peripherals • Overtime as required While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve. We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.
Hotel Front Desk Clerk
Quarterdeck Inn Port Hardy, Port Hardy, BC, CA
The Quarterdeck Inn & Marina Resort offers full-service comfort and hospitality to ensure a relaxing stay. Surrounded by nature just a short walk from downtown Port Hardy, the hotel offers an inviting destination for travelers seeking to experience world-class guided fishing charters, whale watching cruises and hiking along the area’s pristine beaches.Each of the hotel’s 40 rooms and suites welcomes in the beauty of our surroundings with sweeping ocean views and a comfortable coastal design. Select accommodations are available for guests traveling with pets. Enjoy a grab to go breakfast or buffet breakfast each morning, onsite parking, a business center and Wi-Fi in all rooms and social areas. The hotel also offers great food and cocktails at the Quarterdeck Restaurant with patio. Additional amenities include an onsite beer and wine store and two meeting rooms.Essential Duties and Responsibilities• Maintain an inventory of vacancies, reservations, and room assignments of hotel• Register arriving guests and assign hotel rooms• Answer enquiries regarding hotel services and registration by a variety of means, provide information about hotel services and respond to guests' complaints, if necessary• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems• Present statements of charges to departing guests and receive payment• Other duties as assigned by supervisorSkills & Qualifications:• Completion of secondary school or equivalent• Experience in front desk operations or hotel management is an asset• Excellent customer service skills• Strong communication skillsWage: $19.50/HourBenefit: Health care plan. Accommodation. Ten (10) days’ vacation which is calculated on your earnings at a rate of 4%. Other benefits.Working hours: 30 40 Hours/WeekWork location: 6555 Hardy Bay Road, Port Hardy, BC, Canada V0N 2P0Starting date: ASAPPlease send us your resume to . We only accept resumes by email, and only qualified candidates will be contacted.
Front Office Administrator- CROWN (Surmont)
Equest, Alberta, AB
Job Description Civeo Crown Services Employees LP is currently looking to fill a position for a Front Office Administrator (FOA) at our SURMONT lodge. The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work 20 days on and 10 days off rotation,10-hour shifts which may include days, nights, weekend shifts and statutory holidays.Key Responsibilities:• Providing administrative support to the Front Office Supervisor• Data Entry• Guest Services (handling reservation and guest inquiries both in person and over the telephone)• Provide exceptional customer service• Other duties as assignedQualifications:• Ability to meet deadlines (email, telephone inquiries, guest inquiries)• Computer literate with Microsoft Office programs, and Hotel reservation systems• Must be willing to work shift work• Previous hotel experience working in a front desk capacity is an asset• Attention to detail and problem-solving ability• Ability to work independently with little supervision• Ability to multitask and work in a fast paced environment• Possess a positive, friendly and professional attitude• Ability to work well with peers in a group environment• Excellent verbal and written communication skills• Excellent organizational and time management skills• Must be able to pass a pre-access Drug & Alcohol testWorking Conditions• Ability to work in rotational shifts in a remote environment• Manual dexterity required to use desktop computer and peripherals• Overtime as requiredWhile we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to applyCiveo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.
OFF AS 09R - Office Assistant
BC Public Service, Nanaimo, BC
Posting Title OFF AS 09R - Office Assistant Position Classification Office Assistant R9 Union GEU Work Options On-Site Location Nanaimo, BC V9T 6L8 CA (Primary)Salary Range As of April 7, 2024 - $50,190.86 - $56,546.21 annually Close Date 4/18/2024 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Children & Family Development Ministry Branch / Division 039 Job Summary A great opportunity to take the next step in your careerThe Office Assistanthas a primary focus on providing day-to-day program support within the social services office.The position reports to the Office Manager and receives direction from multiple stakeholders that include social workers, Team Leaders, Managers, and the immediate supervisor.The position is the point of contact for client intake which includes the general public.This position provides general administrative, clerical, and program support to the work unit.If you enjoy working as part of a diverse team and are seeking an opportunity to develop your administrative skills, we look forward to your application.Job Requirements: Secondary school graduation or equivalent. Experience working in an office setting. Minimum of 40 words per minute (WPM) in keyboarding. Preference may be given to applicants with the following: Completed Office Administration courses. Experience working directly or in person with vulnerable populations. Minimum of one (1) year experience providing service to the general public, in person or on the phone. For questions regarding this position, please contact [email protected]. About this Position: This position has full time on-site requirements. This position is based out of Nanaimo. An eligibility list may be established to fill both current and/or future permanent vacancies.Employees of the BC Public Service must be located in BC at the time of employment.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer. How to Apply: Your application must clearly demonstrate how you meet the job requirements listed above.Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information: A Criminal Record Check (CRC) will be required.Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Administrative Services
Office Manager
Chartwell Résidences pour retraités, Kirkland, QC
The Office Manager is responsible for all aspects of office routines and clerical duties for residents and employees in the retirement residence.  The will assist in maintaining a safe and secure environment for residents, visitors and other staff members.     The responsibilities of this role include but are not limited to: Responds to resident or family member inquiries/concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager; Oversees and co-ordinates front desk staff; Participates as a member of the work team and provides support to other team members; Maintains a complete set of accounting records for the residence; Prepares all resident billings; Handles all queries concerning billings and payments from residents and/or their family members; Performs payroll duties necessary for the calculation of accurate wages and salaries of all staff; Maintains employee records of hours worked, days absent, vacation, statutory holidays and sick time; Prepares bank deposits; Welcomes and orients new residents, family members and other visitors; Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner; Understands and follows all health and safety policies and procedures (including residence’s fire and safety programs).    Works safely to reduce the risk of injury to self, other staff members and residents.  Promptly reports all actual or potentially hazardous situations; Sorts incoming mail daily for distribution to residents and other departments and manages outgoing mail; Organizes workflow through administrative office, co-ordinates meetings and schedules appointments as required; The ideal candidates will possess: Minimum of 2 years’ of related experience; Successful completion of post secondary diploma or certificate program in financial management or bookkeeping; Previous accounting/bookkeeping experience; Previous experience in a retirement or health care environment considered an asset; Empathy for and understanding of the needs of the seniors and/or individuals with disabilities; Ability to interact with all levels of staff, residents and their family members, and other professionals with a high degree of patience and tolerance; Good communication skills (both written and verbal); Initiative, good judgment and supervisory abilities; Good computer skills including proficiency in Microsoft Office with a working knowledge of Excel and Word.  
Manager, Technology Infrastructure Risk Operations
RBC, Toronto, ON
Job SummaryJob DescriptionWhat is the opportunity? RBC is on a mission to reimagine the banking experience as a digitally enabled relationship bank through adoption and implementation of transformative initiatives.Working within Technology Infrastructure Operational Risk team, this role will provide operational risk support services to various teams within Tech Infrastructure. As a key area of responsibility, Risk Advisors interact with all levels of the organization to ensure consistent and effective risk management.If you are passionate about technology and looking for a chance to make a difference and willing to embrace change, then our team is looking for you. What will you do?Prepare and analyze Tech Infrastructure pillar risk profiles, recommend, and oversee risk mitigation processes and communicate regular reviews to management.Identify, assess, validate, monitor, remediate, and report on implementation and operations of technology platforms.Lead periodic Quantitative Risk Assessments (QRAs) for the Technology platforms and the associated components.Coordinate with external/internal auditors, regulators, and key stakeholders across the RBC.Promote awareness of operational risk and establish practices to foster a culture of issue self-identification and support partners in the Risk Issue management processes to carry out their roles effectively and consistently.Provide risk advisory services to platform owners in preparation for Internal and external audits and coordinate information gathering during audit engagements.Build and manage effective relationships with key stakeholders, team members, and other business, functional and support groups. Collaborate with senior leaders to ensure alignment of Technology Infrastructure Initiatives.Seek industry trends and organization knowledge to understand and implement effective risk management practices.What do you need to succeed?Must Have:5+ years of technology domain experience in information technology, risk management or risk assurance in the financial services industry.Knowledge of IT Risk frameworks, methodologies and industry standards related to IT and Cyber Risk management, including emerging trends and issues.Maturity level and skill/judgment to be able to deal effectively with senior management and operational risk groups throughout the organization.Good communication (verbal and written) skills, including strong appreciation of relationship management; sound problem solving, analytical, research, and quantitative skills.Familiarity with various operating systems and database platforms.Demonstrated expertise in a broad range of Information Security and Risk Management principles and practices.Bachelors degree in engineering, Computer Science or equivalent.Relevant industry recognized qualifications and certifications in Information Security and/or Risk Management (CISSP /CRISC/CISA/CISM).Nice To Have:Experience data analysis and virtualization.Working knowledge of Cloud Platforms, including good understanding of the risks associated with the platformsPrevious internal or external audit experience.Strong organizational awareness Self-discipline and organized with proven time management skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A progressive career path in technology risk management and cyber security risk management.A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high performing teamA world-class training program in financial services#LI-POST#LI-Hybrid#TECHPJJob SkillsBusiness Continuity Disaster Recovery, Cyber Security Management, Firewall Management, Information Security Management, Issue Management, IT Network Security, Operational Delivery, Operational Risks, Problem Management, Process Management, Risk Management, Risk Mitigation Strategies, Teamwork, Technology Infrastructure Management, Technology PlatformsAdditional Job DetailsAddress:330 FRONT ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:Technology and OperationsJob Type:RegularPay Type:SalariedPosted Date:2024-04-09Application Deadline:2024-04-29Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.