Overview of salaries statistics of the profession "Lead Office Manager in Canada"

About BGC ClubsCommunity-based services. Positive relationships. Life-changing programs. As Canada’s largest child- and youth-serving charitable organization, BGC Clubs provide vital programs and services to over 200,000 young people in 775 communities across Canada. During critical out-of-school hours, our Clubs help young people discover who they are, what they can do, and how they can get there. Our trained staff and volunteers give them the tools to realize positive outcomes in self-expression, academics, healthy living, physical activity, mental health, leadership, and more. Since 1900, BGC Clubs have opened their doors to children, youth, and families in small and large cities, and rural and Indigenous communities. If a young person needs it, our Clubs provide it. Learn more at bgccan.com and follow us on social media @BGCCAN.About BGC CanadaThe national team of BGC Canada, formerly Boys and Girls Clubs of Canada, provides support to our member Clubs, and leads in issues management, policy advocacy, and other critical work on behalf of Clubs.  We advance the agenda for the children, youth and families that are served by member Clubs.  The team does critical work in the areas of public policy, research, program development, and Club support.  The national team is also responsible for building the brand of BGC, fundraising, and managing public relations and communications for our cause.About YouBGC Canada is seeking a Manager, Organizational Transformation & Sustainability who will work with existing BGC Clubs to develop a new organizational model that will enable the extension of services. The collaborative organizational model will be one that allows for realized organizational efficiencies, economies of scale, and expanded service delivery. The successful candidate will be located in Southern Alberta and will work from their home-based office. This position requires travel throughout Alberta and therefore a vehicle will be required. The work of the Manager, Organizational Transformation and Sustainability will be delivered in two phases:Phase one:Work directly with Clubs in Southern Alberta to execute a new organizational model that will allow for the extension of their collective service area into Calgary and other surrounding communities. Phase two:Learnings and research from phase one will be developed into training modules and resources to support all Clubs in Alberta, as well as other not for profits, to realize organizational efficiencies and extend their service coverage.The role will include:Evaluation and recommendations for models of organizational transformationDevelop best practices for surmounting challenges associates with collaborationDevelop training modules and resources to support other Clubs with collaborationCreate a model of success that is expected to cultivate a ‘better together’ mindsetCultural integration and developing community buy-in for shared services collaboration, andmergers in the local, regional, and provincial contextInnovative models of service delivery that prioritize operational efficienciesLegal, insurance, and risk issues that relate to combined operations of organizations This work aims to transform the way that Clubs and other social service organizations operate across Alberta. It is expected to address gaps in service coverage, increase the number of participants served, enhance program delivery, realize greater efficiencies, and create collaborations across the sector. Requirements:Experience in the complexities of mergers, alliances, and shared services Proven success as a researcher and possess an analytical dispositionKnown to display exceptional planning and organizational skills Strong interpersonal, communication, and presentation skills Proven strategic leader and team player who demonstrates great initiative, integrity, and a ‘mission-drive’ mindsetStrong English language skills, both written and verbalFocused on travel to Clubs throughout Alberta, and therefore a vehicle will be requiredDesirable:A post-secondary degree in a relevant field of studyExperience in a charity or not for profit organization, ideally in a federated modelExperience and comfort in a Microsoft environment, including Office 365, Sharepoint, and TeamsProficiency in FrenchIf you are interested in this role we would like to hear from you.  Please forward your CV and cover letter in confidence to [email protected] and include “Manager, Organizational Transformation & Sustainability” in the subject line of your e-mail.BGC Canada is committed to providing an inclusive workplace that embraces diversity, values differences, and supports the full participation of all employees. We offer accommodations to applicants with disabilities throughout our hiring process, upon request.We thank all applicants for their interest, however only those under consideration for the role will be contacted.This is a 2-year contract role.  The salary band is $60,000 – $75,000, plus benefits.  Starting salaries are based on relevant experience related to the role within the posted salary band.

Find meaningful work with seniors.Enjoy working on a high-performance team while making a difference in the lives of independent seniors.Choose an opportunity to support our vibrant communities across CalgaryBenefit from flexible hours, healthcare coverage and a pension plan.Under the direction of the Senior Manager of Innovation and Impact, the Manager of Quality Development will be responsible to define, implement and manage the pro-active processes to ensure the organization’s established processes are in compliance to the legislation, regulations and organizational policies.  The manager will audit, analyze and evaluate current standards and practices, identifying innovative and promising practices that will improve and enhance the organization’s performance. The manager also mobilizes and supports the employee teams to continuously excel within a culture of service, in alignment with identified business goals and strategies.Key responsibilities include:Establishes and manages the quality assurance methodologies and standards lifecycle through design, implementation, evaluation, improvement identifications, redesign and renewalMonitors, evaluates, measures and reports on effectiveness of implemented process improvement initiatives.Assesses current systems and develops new solutions to enhance quality control, working with other leaders to enact and improve procedures while identifying opportunities to enhance productivity, develop fluency and competency.Determines training gaps (in employees; and develops communication materials for staff teams on a range of topics related to quality to achieve employee buy-in, understanding, process adoption and performance improvementPerforms gap analysis, initiates action plans to close gaps with the aim to continually improve performance, supports employee compliance  with Silvera’s policy and proceduresActively participates, supports and leads external audits from existing regulatory bodiesPerforms internal self-inspections and performance audits; collaborates with staff regarding any identified issues with established standards to confirm and resolve issues through education and clarificationDevelops pro-active strategies as preventative measures against potential future issues with organizational systems or processes.Maintains comprehensive records of quality assurance activities, issues and improvements.Monitors, identifies and investigates incidents from a quality perspective; and facilitates reviews as a means of reporting and follow-up to critical incidentsSupports a culture of continuous quality improvement, including mentoring managers in using data from reports to identify areas of opportunity for improved operations.Desired qualifications:Diploma or degree in business, human services or related disciplineMinimum two years of process improvement/quality development experience with complex or decentralized organizationsFamiliarity with the Alberta Housing Act and the Social Housing Accomodation regulation are a definite asset, as is experience with Seniors or social housing.Strong analytical skills with the ability to synthesize information for a wide variety of applicationsExperience using change management principles and practices with operations teams to achieve organizational objectives.Excellent verbal and written skills; experience with training and facilitation an assetExcellent interpersonal leadership, problem solving skillsAble to build and maintain strong working relationships with diverse stakeholders, while keeping them accountable to an agreed upon course of action.Strong computer skills (MS Office), and time management skillsAttention to details and able to focus on data from multiple sources to identify issuesWorking conditions: Valid Alberta drivers’ license and access to reliable vehicle, as travel within Calgary is requiredAbility to respond to a variety of changing duties and work routinesAble to manage multiple timelines, deadlines and deliverablesWork within a population vulnerable to illness; e.g.  flu or pandemic outbreak Hours of work:Mon-Fri from 8:00 a.m. to 4:00 p.m.After hours and weekend work is occasionally required.What we offer:Competitive wage and benefitsTraining is providedPersonally rewarding work as part of a great teamCareer advancement opportunitiesSilvera employees create positive impact every day. Together, we serve people who make their home with us, including in our supportive living communities, which provide meals, housekeeping and Active Aging programs.Our workforce is diverse, and there are opportunities in dining, housekeeping, maintenance and administration. We celebrate each other through training, recognition and opportunities for growth. We offer flexible full-time, part-time and casual hours.Silvera. More than 55 years of non-profit service to Calgarians. Home to more than 1,450 residents. Live your best life with us by building a meaningful career.We thank all applicants; however, only those selected for an interview will be contacted.Due to the current high volume of applications, we will not be accepting Phone calls about individual applications or Walk-in Applications. No Phone Calls Please.*All prescreen questions must be answered completed for an application to be processed, incomplete applications may not be considered 

This position is exclusive to those who self-identify as First Nations, Inuit or Metis. The Region of Durham is committed to reconciliation, diversity, equity, and inclusion within its community and organization, and is inviting applications from Indigenous candidates with lived personal and professional experience and connection to local Indigenous Nations and communities. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodation will be provided throughout the recruitment process to applicants who live with disabilities.Reporting to the Executive Director, Strategic Initiatives, the Manager, Indigenous Relations will provide leadership and support to relationship building, engagement and the development of strong partnerships with on-territory First Nation communities, as well as urban Indigenous organizations to address internal change initiatives and community priorities. The Manager, Indigenous Relations will finalize and implement the Region's Indigenous Engagement Protocol and reconciliation actions and strategies. The Manager will:- Infuse Indigenous ways, energy and enthusiasm into the organization's focus on developing and strengthening Indigenous relations- Liaise effectively with Regional departments, external agencies, local Indigenous leaders and community representatives to develop and maintain reciprocal, respectful relationships, streamline information sharing, and build trust- Provide creative and strategic guidance on issues and partnerships, ensuring all necessary outreach and follow-up is conducted in a respectful manner- As a subject matter expert, model a culture of development and growth by working internally to support staff efforts and commitment toward reconciliation- Provide culturally responsive guidance and direction to the Executive Director, the Chief Administrative Officer, and other Regional staff on issues related to Indigenous relations, as needed- Work closely with the Region's Diversity, Equity and Inclusion division on priorities and actions aimed at removing barriers and advancing reconciliation- Embed an Indigenous lens into the planning, development, implementation and revision of relevant policies, processes, and strategies - Develop annual and interim workplans, performance reporting and budget status documents to support transparency, innovation, and service excellence- Plan, organize and deliver workshops, meetings, forums, and presentations to support Cultural Safety and Sensitivity, information sharing, and engagement- Manage consultants and specialists as required- Undertake high quality research to support evidence-based recommendations and decision making- Ensure Regional Council and staff are appropriately briefed by preparing briefing notes, speaking points and Council reports - Participate in the management of the Strategic Initiatives divisionIdeally, the successful applicant will possess:- Lived experience and knowledge of Indigenous histories, present-day issues, and knowledge systems is required, combined with experience in relationship building, project management, research, policy or program development - A deep understanding and an appreciation of the diversity and complexity of social, historical, political and economic factors that shape the experiences of Indigenous Peoples, particularly within the local geography- Progressively responsible experience working in Indigenous relations, including outreach, relationship building, political acuity and diplomacy- A highly collaborative and creative spirit with demonstrated capacity to build positive, trusting relationships- A university degree in Indigenous Studies, Public or Business Administration, Political, Social or Environmental Science or a related discipline- A graduate level degree in a related discipline or additional relevant training and certifications are considered assets- Detailed knowledge and understanding of complex ecosystems, including environmental sustainability, land use planning, equity, community safety and well-being, consultation, and associated frameworks and processes within Ontario's two-tiered system of local policy and regulatory environments- A natural curiosity that drives a deep commitment to continuous improvement and enhanced decision making- Strong leadership competencies, commitment to excellence, comfort with complexity and an ability to navigate and lead through change- Outstanding verbal and written communication skills, and an ability to interact professionally with a diverse group of staff, partners, elected officials, and community members- A commitment to diversity, equity, and inclusion, and reconciliation with the ability to coach and influence- Strong interest in acquiring knowledge of municipal business planning, budget processes and Regional Council reporting procedures- Proficiency with Microsoft Office software- Ability to work occasional evenings and weekends, as required- Ability to travel, on occasion, to promote and maintain positive relationships with community leaders, community members and other relevant organizations- Candidates who have similar experience, education, qualifications or related work experience equivalent to the education and other requirements are encouraged to apply as the needs of the organization continue to evolveManagement & Exempt Salary Grade 8- Salary: $114,453 to $143,066 per annum Conditions of EmploymentProof of education, qualifications and any other job bona fide requirements will be required prior to start date. External Application ProcessCome find a home where exciting and rewarding careers are balanced with your lifestyle. We thank all applicants; however, only those being considered will be contacted. Please apply online (www.durham.ca) no later than midnight (Eastern Standard Time) on the closing date indicated on the Job Posting. The Region of Durham is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. If contacted for an employment opportunity and you require accommodation, or if this information is required in an accessible format, please contact us at: [email protected] and a Recruiter will provide appropriate assistance pursuant to the Region's Accommodation and Accessibility policies. Please note that resumes should not be sent to [email protected] us on Twitter! www.twitter.com/regionofdurhamLike us on Facebook! www.facebook.com/regionofdurham

PURPOSE:Focusing on the CPA Indigenous education offerings, the Manager, Learner Initiatives plays a pivotal role in planning, developing, coordinating, and delivering education initiatives tailored to the needs and aspirations of Indigenous learners. This position collaborates with various departments, external partners, and subject matter experts to ensure the program's success while maintaining cultural sensitivity and respect for Indigenous traditions. This role may develop to programs beyond Indigenous offerings in the future.RESPONSIBILITIES and ACTIVITIES:Responsibility 1: Program Coordination, Communication, Liaison, and Support- Work closely with cross-functional teams to develop scope, deliverables, required resources, workplans, budgets and timing of new or revised initiatives.- Implement and maintain program initiatives that adhere to the CPAWSB program / project objectives.- Ensure program milestones are recorded, communicated, monitored, and achieved.- Ensure program activities respect any related policies, processes, and procedures of CPAWSB and related partners.- Support the maintenance of program budgets, monitor expenditures, and support financial sustainability.- Collect and analyze data to assess the program's impact and make data-driven improvements.- Act as the program liaison, ensure on-going contact and communication amongst all parties and partners.- Communicate program information, changes, requirements, etc. to the appropriate parties in a timely manner and ensure follow-up on action items.- Respond to program enquiries, seeking out assistance as required.- Attend planning, steering, and other related meetings and report on meeting activities and outcomes to the related parties and partners.- Assist with and / or prepare required reports.- Ensure program information available to the public is accurate and up to date, including online material, program documents, and related websites.- Prepare and conduct program-related presentations, as required.- Supervise contracted program advisors and / or related functions / roles are required and actively liaise with academic advisers.- Liaise with and educational contractors (support facilitators, session leaders, and instructors) to ensure open communication and program success.- Carry out and / or support program assessments / evaluations and improvements.- Assist in identifying barriers and / or risks associated with program activities and suggest and support appropriate corrective action.- Provide on-going support to the program teams and departments as required and through regular check-ins.- Other program-related duties as required.Responsibility 2: Learner Engagement and Support- Engage with learners throughout their education journey and work closely with the CPAWSB Learner Support team to create a positive learning experience.- Establish and maintain effective communication channels to keep all participants informed about program progress and achievements.- Gather learner feedback to ensure program success and continuous improvement.- Prepare and support partners and CPAWSB employees to successfully host barriered and diverse learners and support them in creating a welcoming and inclusive learning environment.- In consultation with various partners, assist with program recruitment, registration, and retention initiatives, as required.Responsibility 3: Relationship Building- Develop and maintain strong relationships with external partners, internal department leads, and subject matter experts to enhance program development and delivery.- Collaborate with key interested parties, including Indigenous subject matter experts, community leaders, educators, and staff, to gather input and insights for program development and delivery.- Engage and work with community and cultural-based organizations, as required.- Engage with partners in various sectors to identify opportunities for CPAWSB program development and/or enhancement.Responsibility 4: Program Logistics- Coordinate program logistics, including scheduling, resource allocation, and participant engagement.- Support and / or coordinate venue/facility selection and related requirements, and learner travel.- Participate in event planning and preparation.- Be available for and responsive to emerging needs that arise during scheduled learning sessions or events.- Communicate relevant facility and operations information to the impacted parties to ensure they are informed of details that affect them. SKILLS and ABILITIES:- Excellent communication, interpersonal, and presentation skills with the ability to build relationships with diverse parties.- Proven ability to work collaboratively in a cross-functional team environment.- Self-motivated, with the ability to work independently.- Exceptional skills in time management, facilitation, and organization.- Strong analytical and problem-solving skills, with the ability to actively respond to emerging needs.- Ability to function effectively in ambiguity and seek out guidance and direction as needed.- Ability to identify priorities, maintain high levels of organization and manage time effectively.- Ability to respond to complex questions and inquiries.- Ability to work within a flexible work schedule, including some weekends, evening, etc. depending upon the schedule of learning events / sessions.- Ability to travel, as required.- Ability to read, write and speak English fluently.

OverviewKPMG Canada is looking for a Microsoft Dynamics 365 Finance & Operations Technical Architect who will be working on medium and large-scale implementation projects spread across multiple geographies and industries. As a recognized leader in Digital Transformation with a growing list of clients looking at D365 F&O, KPMG is ideally positioned to assist clients from both a strategy and technology perspective. KPMG is looking for a highly experienced and motivated Senior D365 F&O Technical Architect to join our team. The ideal candidate will be responsible for leading the technical design and implementation of D65 F&O solutions for our client, ensuring that the solutions meet the client's technical and business requirements. If you possess these skills, you will thrive at KPMG. What you will do Lead the technical design and architecture of D365 F&O, ensuring that they meet the client's technical and business requirements Collaborate with the functional consultants to understand the client's business requirements and translate them into technical solutions Develop and maintain technical design documents, including architecture diagrams, data models and perform code reviews Develop and maintain code, including customizations, data integrations and extensions Lead technical workshops with the client to ensure that technical requirements are understood and met Ensure the architecture solution meets the client's security and compliance requirements Lead the technical implementation of the solution, including data migrations and system integration Mentor junior technical consultants and help drive the growth of the practice What you bring to the role Minimum of 8+ years of experience as a Microsoft Dynamics D365 F&O implementation Technical Architect Strong knowledge of D365 F&O and the underlying technology stack Experience with the development of customizations, data integrations and extensions in D365 F&O Experience with the development of technical design documents, including architecture diagrams and data models Minimum of three full life cycle implementations with Microsoft Dynamics D365 F&O as a Technical Architect with a solid knowledge in DevOps and Azure platform understanding Excellent foundational consulting skills, including analytical knowhow, written and verbal communication, and team participation Bachelor's degree in an appropriate field from an accredited college/university Understanding of Finance & Operations architecture and best practices with solid knowledge of recommended ISV's and how to include them in project implementations Willingness to travel as required to meet client needs Ability to work independently as well as in a team environment Excellent written and verbal communication skills in both French and English to ensure communication with our internal and external stakeholders Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to visit our accessibility page .

Position DetailsPosition Information Position Title Office Manager, Commerce and Business Administration Posting Number 02088SA Location New Westminster/Coquitlam Campus Grade or Pay Level A - Pay Band 4 Salary Range Min: $55,377, Control Point: $73,836, Max: $77,528. Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 03/04/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements The start date for this regular, full-time position is negotiable. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas College's campuses will be required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Office Manager contributes to the success of Douglas College by planning, organizing and managing administrative services and work processes within the department administrative office. Employing administrative best practices, the Office Manager maintains an efficient and well-coordinated administrative infrastructure and provides administrative and confidential support to the Dean, Associate Dean and Department.The incumbent exercises considerable independence, discretion, judgment, and initiative in engaging with both the internal College and external community. Reporting to the Dean, Commerce and Business Administration, the Office Manager provides exceptional client-centred service on a consistent basis to all stakeholder groups.ResponsibilitiesThe Office Manager is accountable for the following:I. People •Provides leadership and direction to support staff. •Responsible for the supervision of support staff, including the coordination of support staff activities, orientation, coaching and guidance of staff, evaluation of work quality, performance management and, where necessary, the discipline process. •Assesses staffing requirements and makes recommendations for new positions, modification of existing positions and changes to the staff complement. •Leads the recruitment and selection process for support staff, including hiring, orienting, and identifying and organizing support staff professional development. •Ensures policies and collective agreements are adhered to and serves as a resource for matters relating to policy, procedures, and governance. •Fosters an engaging and civil workplace environment and represents the Commerce and Business Administrative Department and the College appropriately to the internal College community and outside agencies and officials. II. Administration and Reporting •Assesses and improves administrative procedures to enhance efficiency and cost-effectiveness, promoting a culture of continuous improvement. •Researches, prepares, and distributes a variety of documents and materials, including those of a complex and/or highly sensitive nature. Documents include contracts, reports, proposals and other information for strategic planning and decision-making. This also includes budget submissions of staff modeling, contingency planning, minutes of confidential meetings, performance evaluations, and makes recommendations as appropriate. •Coordinates the dissemination and documentation of changes in processes and/or reviews of financial, human resources, and health and safety initiatives, policies and procedures. •Establishes and maintains efficient systems for records and information management. Ensures privacy and security of records and information. •Provides confidential administrative support to the Dean and Associate Dean as necessary. Represents management in the BCGEU grievance process and provides input for collective bargaining. •Liaises with internal departments such as Senior Management, Human Resources, Purchasing, Payroll, Finance, Student Affairs and Services, Future Students Office, Douglas International, Facilities and Ancillary Services, Safety, Security, and Risk Management, Douglas College Student Union, Careers Services, and Faculties, as required, to work towards common goals and develop processes and plans to support the activities of the Department. Makes recommendations to the Department Management. •Triages complex and sensitive issues. •Assesses the urgency of competing issues and makes informed decision that maintains the balance with schedules of office staff. III . Committees, Projects and Program Support •Coordinates and leads special projects and initiatives, as assigned by the Dean, including reviews of administrative and work processes. •Prepares, coordinates and distributes committee (internal and external) documents for review and approvals. Provides guidance and direction to committee members, which may include students and faculties. •Coordinates and/or oversees events within Commerce and Business Administration. •Maintains an accurate understanding of relevant College policies in order to advise and make referrals, including students, staff, and faculty as appropriate. IV. Contractor Relations •Responds to contractor enquiries and facilitates resolution of administrative issues. •Establishes efficient systems for tracking performance and addressing issues and anomalies. V. Purchasing Resources •Prepares purchase requisitions and specifications and ensures authorization is attained, as necessary, to facilitate the timely purchase of services and supplies. •Reviews purchase quotations. •Maintains supplier and vendor files. •Addresses defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action. •Maintains vendor relationships and liaise with the purchasing department, as needed. •Supervises smaller purchase requisition process. VI. Financial Resources •Identifies resource levels required for administrative activities associated with new project development in consultation with the Dean. •Manages the day to day spending for the Department. Acts as the primary contact for Finance to ensure that accounting methodology, policies and procedures are well understood across the Department and that procedures are followed for all financial transactions. •Supports the coordination of operational and budget planning. To Be Successful in this Role You Will Need •A Bachelor's Degree in a related area, plus a minimum of three (3) years' directly related experience in an educational/post-secondary education sector setting; or an equivalent combination of education and experience. •Proven project management skills including dealing with conflicting priorities, needs and deadlines. •Experience in employee recruitment, selection and performance management. •Highly developed interpersonal, communication and team-building skills. •Proven supervisory experience including budget management, employee supervision, employee development and process control. •Demonstrated ability to lead a team in a very fast paced, complex and changing work environment. •Able to accept responsibility, exercise initiative and deal with people effectively. •General knowledge of systems used in planning, organizing and establishing workflow schedules. •Demonstrated experience in establishing and maintaining effective working relationships with employees at all levels of the organization. •Skilled in the use of computer software applications, such as MS Office, and proven keyboarding skills at an intermediate to advanced level. Experience working with Banner is an asset. •Supervision experience in a unionized environment is an asset. •Sound judgment and professionalism, demonstrated ability to act tactfully, diplomatically, and with discretion in all contexts, internally and externally. •Excellent command of the English language, both written and oral. Your skill set includes a strong administration/management background, team building, and excellent interpersonal and communications skills. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 01/08/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by January 15, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11703

OverviewAt KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The KPMG Cross Border Tax practice helps high net worth individuals and their families with complex US and Canadian and multi-jurisdictional tax compliance and advisory issues. We are growing and are looking for tax professionals who have a passion to learn, are motivated to embrace challenges and enjoy resolving complex tax issues and designing sophisticated income and estate tax planning strategies. Please note that a hybrid work arrangement is an option for all, including candidates in the GTA and adjoining cities. What you will doAs a lead member you will work on Canadian and US tax planning initiatives and compliance. Your organizational skills will enable you to direct the work of staff, including reviewing their work for accuracy and completeness. Additionally, you will research and prepare tax-planning strategies for our clients. The ideal candidate enjoys the spotlight and sets the standard for staff, by providing ongoing support and opportunities for professional development. Plan and lead engagements including Canadian and US income tax planning, estate planning and tax compliance. Plan workflow and organize teams for the preparation of personal tax returns and review the work of staff for accuracy and completeness. Develop relationships, understand the needs of the client and work with them to provide tax solutions and planning strategies. Prepare memos by conducting tax research and analyzing complex issues. Provide ongoing support and mentoring for the professional development of staff. Work with other practices and member firms in attracting new work to the firm. What you bring to the role Minimum 4 years of experience specializing in Canadian and US personal tax. Ability to lead private client engagements and interact effectively with clients. US Professional Accounting designation (EA or US CPA) would be an asset. Canadian CPA is an asset. Completion of the In-depth Tax Course is an asset. Experience with trust taxation and estate planning is an asset. Ability to provide persuasive and self-assured responses to challenging questions. Strong research and writing ability. Strong commitment to professional and client service excellence. Experienced in all facets of project management including team leadership, workflow management, team and client communication, documentation and managing financial metrics and profitability. Strong Microsoft Office software knowledge of Outlook, Word, Excel, PowerPoint etc. Providing you with the support you need to be at your best For more information about KPMG in Canada's Benefits and well-being, click here . Our Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here . Adjustments and accommodations throughout the recruitment processAt KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements. To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing [email protected] or by calling 1-888-466-4778, Option 3. For information about accessible employment at KPMG, please visit our accessibility page .

The Opportunity: WSP is currently seeking a Manager, Construction Administration MTO for our Bridges, Highways & Roads line, located in the Greater Toronto Area. This position will lead a team of professionals, technicians, and support staff in the delivery of our bridge program in the area. Reporting directly to the Discipline Director the candidate will provide technical, management and financial leadership, as well as client management to our business practice. As a member of the Bridges, Highways & Roads group, you will be given opportunities to apply your education and experience on complex construction projects. You will be challenged to manage multiple priorities, multiple projects, meet tight deadlines, and maintain a very high quality. The candidate should have a demonstrated ability to lead a team of professionals with excellent communication skills both internally with staff and externally with clients. The candidate should also have experience with business development, client interactions and project delivery. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect do here: Accountability for the overall performance of the department under their direction, including meeting established revenue and profitability targets, effective management of invoicing, accounts receivable and other financial metrics. Develop technical expertise for the execution of projects. Provide leadership and mentoring in the development of technical staff. Provide leadership and expertise with client management. Responsibility for overall resource management, including recruitment, team building, staff development and performance management. Implement and track career development plans for staff within the department to support skills development, effective succession management, career pathing and staff retention. Responsible for the salary review process for the unit in collaboration with business line management and the HR department. Working with Team Leads/Project Managers to monitor the overall performance of projects being undertaken by the department, ensuring effective and proactive management of project finances, scope, schedule, quality and effective client service. Provide leadership and support to ensure consistent and effective use of corporate project management tools. Working with the Discipline Director as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals and objectives consistent with, and supportive of, broader Business Line and Corporate strategies. Supporting business improvement and growth initiatives, providing effective leadership and change management to engage staff. Working with the Discipline Director on the coordination of business development efforts within the Region, including the building, managing and maintaining of client relationships. Through these strong relationships the manager will help to identify opportunities in the project pipeline and gather data/insights to support preparation of effective proposals. Engage staff in BD initiatives as appropriate. Monitoring and managing overall workload and staffing levels within the department to maintain overall utilization at desirable levels. Work with the Discipline Director and other managers to support inter-office collaboration and resource/work sharing to balance workloads and meet project delivery objectives across the Discipline. Driving productivity, motivation, and performance. Ensure compliance with established quality and production procedures. Provide leadership to sustain a culture of continual improvement and client satisfaction. Uphold the company's core values and maintain Health and Safety at the highest level. While the Department Manager is involved in some billable work, their utilization and project commitments must be managed to ensure an appropriate level of attention to their primary management and leadership responsibilities. What you'll bring to WSP: University degree in Civil Engineering; Eligible for a Professional Engineer license in Ontario Minimum 10 years of experience working in an construction administration and project management capacity on construction administration assignments for the MTO or other municipalities within Ontario 5+ years of managing and mentoring technical staff Experience within an engineering consulting environment is an asset; Strong leadership, negotiation, communication and customer relationship skills are essential; Ability to communicate effectively (both verbally and written) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships; Excellent technical, interpersonal and teamwork skills WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

The Opportunity:WSP is currently seeking a Manager, Bridges and Civil Structures for our Bridges, Highways & Roads line, located in Thornhill. This position will lead a team of professionals, technicians, and support staff in the delivery of our bridge program in the area. Reporting directly to the Discipline Director the candidate will provide technical, management and financial leadership, as well as client management to our business practice. As a member of the Bridges, Highways & Roads group, you will be given opportunities to apply your education and experience on complex construction projects. You will be challenged to manage multiple priorities, multiple projects, meet tight deadlines, and maintain a very high quality. The candidate should have a demonstrated ability to lead a team of professionals with excellent communication skills both internally with staff and externally with clients. The candidate should also have experience with business development, client interactions and project delivery. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAre WSP What you can expect to do here: Accountability for the overall performance of the department under their direction, including meeting established revenue and profitability targets, effective management of invoicing, accounts receivable and other financial metrics. Develop technical expertise for the execution of projects. Provide leadership and mentoring in the development of technical staff. Provide leadership and expertise with client management. Responsibility for overall resource management, including recruitment, team building, staff development and performance management. Implement and track career development plans for staff within the department to support skills development, effective succession management, career pathing and staff retention. Responsible for the salary review process for the unit in collaboration with business line management and the HR department. Working with Team Leads/Project Managers to monitor the overall performance of projects being undertaken by the department, ensuring effective and proactive management of project finances, scope, schedule, quality and effective client service. Provide leadership and support to ensure consistent and effective use of corporate project management tools. Working with the Discipline Director as part of the Discipline management team, to establish discipline-specific strategies, budgets, goals and objectives consistent with, and supportive of, broader Business Line and Corporate strategies. Supporting business improvement and growth initiatives, providing effective leadership and change management to engage staff. Working with the Discipline Director on the coordination of business development efforts within the Region, including the building, managing and maintaining of client relationships. Through these strong relationships the manager will help to identify opportunities in the project pipeline and gather data/insights to support preparation of effective proposals. Engage staff in BD initiatives as appropriate. Monitoring and managing overall workload and staffing levels within the department to maintain overall utilization at desirable levels. Work with the Discipline Director and other managers to support inter-office collaboration and resource/work sharing to balance workloads and meet project delivery objectives across the Discipline. Driving productivity, motivation, and performance. Ensure compliance with established quality and production procedures. Provide leadership to sustain a culture of continual improvement and client satisfaction. Uphold the company's core values and maintain Health and Safety at the highest level. While the Department Manager is involved in some billable work, their utilization and project commitments must be managed to ensure an appropriate level of attention to their primary management and leadership responsibilities. What you'll bring to WSP: University degree in Civil or Structural Engineering; Eligible for a Professional Engineer license in Ontario Minimum 10 years of experience working in a design consultancy environment and project management capacity on design assignments for Metrolinx, the MTO or other municipalities within Ontario 5+ years of managing and mentoring technical staff Experience within an engineering consulting environment is an asset; Strong leadership, negotiation, communication and customer relationship skills are essential; Ability to communicate effectively (both verbally and written) with the internal and external clients and stakeholders, and build well-developed teams and positive relationships; WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Midori Gift is hiring!In light of the current economic climate, A high-calibre sales general manager has never been that important for the success of Midori’s business. With supply chain disruptions, inflation, and global trade tensions, it is essential for us to re-define a sales-centric business objective that dictates end-to-end company activities from sourcing/procurement to final B2B/B2C sales. This sales general manager will help bridging the gap between finding the right product to offer and the right B2B & B2C customer to sell through, ensuring that we have the right products in stock at the right time to meet customer demand, especially for our gift shop business nature.Job Summary:We are seeking a highly organized, detail-oriented and sales-centric Sales General Manager to oversee the sales process for our business. The ideal candidate will be responsible for defining and continuously optimizing the company’s business objective to drive ongoing sales growth & profitability and follow through via outstanding leadership skills.Responsibilities:Orchestra the company’s growth strategy reflecting the market dynamic and consumers' needsDesign a proper team structure that best fits the growth strategy, select the most suitable middle management team and/or other execution staffCoordinate the work between teams to drive the best efficiency and execution excellenceLead the business/commercial innovation, design and develop new business and commercial models that drive salesExplore and develop new sales channels that fuel continuous growth.Represent the company to develop its business, expand sales and negotiate contracts with both individual consumers and businessesJob Requirements:Requirements:College degree preferably in business, supply chain management, or a related field2 - 3 years of experience in a purchasing or procurement role, preferably in the retail industryStrong business acumen and leadership skills with experience in sales / people managementStrong negotiation and communication skillsExcellent analytical and problem-solving skillsProficiency in Microsoft Office and inventory management softwareAbility to work in a fast-paced environment and manage multiple prioritiesFluent in Mandarin or another Oriental language, and familiar with business customs and practices in the regionKnowledge of international trade laws and regulations, including tariffs, customs, and import/export requirementsUnderstanding of cultural nuances and differences when working with suppliers and partners in the Oriental marketAbility to travel to the Oriental market as needed to meet with customers, attend trade shows, and conduct market researchKnowledge of purchasing regulations and compliance requirements is an assetExperience negotiating with manufacturers/customers in China, Southeastern countries or other Oriental countries is a big plusFamiliarity with the logistics and supply chain management systems in the Oriental market desiredThis is a full-time position pay at 45 - 65/hr with an annual bonus related to the company’s business performance. If you are a self-starter with a passion for retail and purchasing, we encourage you to apply by sending your resume & cover letter to .

Earth Kidz is hiring!Earth Kidz Early Learning Centre is a licensed child care centre that provides High Quality services. Early childhood development is critically important. At Earth Kidz, our experienced RECEs and staff help facilitate this period of learning, and that’s what separates us from traditional childcare facilities.To drive our continuous growth and expansion into the growing Chinese Canadian community and potentially wider North American market plus oriental markets, we are actively searching for a qualified professional to help us with our sales growth. We are looking for a regional sales manager to lead our sales operation strengthening our local business while seeking growth opportunity in the diversified GTA market.Job SummaryThis is a full-time, permanent position. As the regional sales manager, you will be responsible for leading sales operations that generate leads and eventually drive business outcome. Your responsibilities include the following:Initiate sales forecasting on a regular basis, working closely with marketing & finance team on provide accurate sales forecastPlan sales activities base on the forecast, evaluate regularly and optimize accordinglyEstablish organizational policies and procedures reflecting the sales planOrganize regional sales operations that drive leads and/or direct business outcomeLead sales team in building relationships with business partners/clients and manage the negotiations of sales contractsRecruit, train and manage the sales organizationWork with multifunctional teams, for instance, marketing team to understand and communicate marketing messages to the field.Report sales outcome to management team on regular basisJob RequirementsBachelor's degree in business preferred. Equivalent sales/business operation & financial reporting experience is a plusProficient in Microsoft Office (Word/Excel/PowerPoint) and salesFamiliar with Chinese community and a diversified society is a plusTeam player, ability to engage cross function teams with different KPI to drive the ultimate business outcomeCommunicator with strong presentation skillBusiness sense, entrepreneurship, and project management experience is a big plusSalary: 48 - 60/hr with annual bonus related to company's business performance. If interested, please send your resume & cover letter to .

S.i. System’s mining client is looking for a Manager of Cyber Security to lead adoption of Cyber Security best practices as well as manage & grow a global team. This is not a technical role and we are not looking for someone who is an expert in any specific area of Cyber Security. The ideal candidate will have experience bringing Cyber Security Awareness & marketing to the business and operations as well as leading the adoption of any and/or all Cyber Security principles and practices. The head office is in Vancouver, BC so the preference is for local candidates that can come to do face time with the business, but we are open to candidates in Calgary that have Oil & Gas or Mining experience that would either be open relocation or frequent travel to Vancouver. This role will also require quarterly visits of approximately 1 week to the sites in Quebec, Greece & Turkey. MUST HAVES:10+ years in Cyber Security in an enterprise environmentExperience leading Cyber Security Awareness programsExperience in strong business facing positions where you would be working and communicating with executives oftenExperience managing and hiring teams of 5-10 team members NICE TO HAVES:Experience with CrowdStrike or Microsoft Security products Apply

The Opportunity: WSP is seeking a Lead Roadway Engineer / Project Manager with experience in highway/roadway design to join our Transportation team in our Lower Mainland, Vancouver or Township of Langley office. The successful candidate should have experience in leading civil/highway design and plans production for traditional delivery and/or alternative delivery projects. This position will function as the lead engineer/manager on projects for WSP Canada in British Columbia. Why choose WSP? We value and are committed to upholding a culture of inclusion and belonging Our Flexible Work Policy - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives. A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer. Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada. Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things. A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey. We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. #WeAreWSPWhat you can expect to do here:Provide high level technical assistance and guidance for multi-site/phase due diligence, investigation, remediation, impact assessment, permitting, improvement, and construction of infrastructure projects and systems in the public and private sector. Tasks include the research, design, concept development, planning, and construction of facilities & roads with good familiarity with various engineering disciplines such as Structural, Geotechnical, Hydrotechnical, Traffic, Environmental Services. Ability and experience to substantiates reports and documentation to advise on material, installation, design, and construction specifications. Ensures that responsibilities are delivered and adhered to with a level of quality that meets or exceeds acceptable industry standards for design, safety, and functionality. Assist in leading and continue developing the Civil/Highway design team. Providing guidance and mentoring of staff and direct work assignments. Maintain positive client relationships to expand current business. Participate / lead project tasks for conceptual and preliminary engineering and final design activities, as well as development of construction plans, calculations and specifications. Coordinate with Project Management as well as other engineering and technical design disciplines such as traffic, electrical, hydrotechnical, structures, environment, archeological, hydraulics and utilities, etc.. Participate hands-on in the preparation of RFP Responses to secure Design Assignments. Participate hands-on in preparation of Plans, Specifications and Estimates (Design and Construction Cost Estimating). Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures.What you'll bring to WSP: Bachelor degree in Civil Engineering with Professional Engineering License in British Columbia. 7+ years of experience in large transportation and infrastructure projects; Significant experience leading design teams on Provincial, Federal and municipal projects (civil/highway design and plans production); Experience on coordinating and managing project teams on civil transportation projects. Experience with management and mentoring of project staff; Good understanding of QA / QC / QM as well as OH&S practices / requirements; Good working knowledge of TAC and BC Supplement to TAC design standards; Alternate Delivery (DB,DBB,P3,etc.) project experience is an asset; and Proven track record of upholding workplace safety and ability to abide by WSP's Health, Safety and Drug/Alcohol and harassment policies. CompensationExpected Salary (all locations): $119,200 - $202,700WSP Canada is providing the compensation range that the company in good faith believes it will pay for this position based on the successful applicant's education, experience, knowledge, skills, abilities in addition to the specific geographic location. WSP is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments. We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future. At WSP: We value our people and our reputation We are locally dedicated with international scale We are future focused and challenge the status quo We foster collaboration in everything we do We have an empowering culture and hold ourselves accountable Please Note:Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety-sensitive positions involving fieldwork are contingent upon candidates being able to perform key physical tasks of the job as described in the job posting and interview. This may include the ability to work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. For more information please READ THE FULL POLICY.

Job Type:Permanent Reference code:125143 Primary Location:Toronto, ON All Available Locations:Toronto, ON Our Purpose At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Partner with clients to solve their most complex problems Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. What will your typical day look like? As a Cloud Security Manager, you will have the opportunity to work on a variety of cloud projects addressing new technology trends and related business challenges faced by our clients both locally and globally. You will be a technical SME and a trusted advisor for our clients who are seeking to secure their cloud workloads and de-risk their cloud transformation. You will lead a team of cloud security specialists with skillsets across all major hyperscalers (Azure, AWS, GCP). You will deliver projects and collaborate closely with customers to deliver high-quality outcomes and drive the business to success.You will embrace and live the firm's purpose - to make an impact that matters - by pushing yourself and your team to identify solutions to challenges that are most important for our clients, people, and society, develop high-performing people and teams through challenging and meaningful opportunities and deliver exceptional client service by maximizing result, while also fostering collaboration across businesses and borders.You will also influence clients, teams, and individuals positively, leading by example and establishing confident relationships and understand key objectives for clients and Deloitte, and align people to them to set appropriate priorities and direction.About the team At Deloitte, embedding technology into everything we do is how we stay current, innovative and ahead of our competition. We look for our Cloud Security leaders to continually challenge and grow their own technical expertise and business skills, architect technical solutions.Deloitte is an industry leader in enabling our clients' Cloud Transformation programs. From advisory to implementation, and ongoing managed services we offer a full range of Cloud security services and solutions. Building your career at Deloitte offers the opportunity to work with cutting-edge cloud technologies to deliver next-gen Cloud solutions.Enough about us, let's talk about you You are someone with: • Bachelor's degree in Computer Science, Management Information Systems or Information Security, similar degree/field or equivalent practical experience. • 2+ years of experience in a management role with a focus on cloud security technology, infrastructure, and applications across all major hyperscalers (Azure, AWS, GCP). • Experience collaborating with various teams such as Program Management, Product Management, Engineering, Management Consulting and Operations. • Experience managing customer-facing teams. • Experience with customer advising on cloud security strategy and delivering security in complex cloud transformation/modernization projects. • Expertise in Cloud security management, governance tools, delivery, Cloud architecture and Cloud strategy • Experience with engagement delivery, building and maintaining client relationships, proven thought leadership, and talent monitoring • Hands-on AWS and Azure Security: Practical experience in implementing security measures within AWS and Azure environments, ensuring the integrity and confidentiality of cloud-based systems. • Security Scanning Tools and Scripting Languages: Proficient use of security scanning tools, Git, and scripting languages (Bash, PowerShell, Python) to address security vulnerabilities and automate security processes. • Infrastructure as Code (IaC) Proficiency: Competence in Infrastructure as Code (IaC) using Terraform to manage and provision cloud infrastructure efficiently. • Policy Language Familiarity: Understanding and familiarity with policy languages like Sentinel and OPA for policy enforcement and compliance. • Leadership Skills: Strong leadership abilities to manage and guide a team of security professionals effectively. • Client Relationship Management: Competence in building and maintaining client relationships, understanding client security needs, and aligning them with the team's efforts. • Hands-on Technical Engagement: Willingness and capability to engage in hands-on technical challenges when the situation demands.Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want. We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.The next step is yours At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally. Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.Job Segment: Computer Science, Management Consulting, Product Manager, Relationship Manager, Technology, Marketing, Operations, Customer Service, Management

Leads the planning of year-end, preparation of audit schedules and communication with independent auditorsAssisting with the consolidation of financial results for both internal and external reporting purposes and ensure accuracy and completeness of informationAssisting drafts financial statements along with the required note disclosuresAct as the designated subject matter expert on all financial reporting and general ledger structure activitiesAssists in researching and implementing new accounting pronouncements and in compiling quarterly and annual financial statements in ASPE formatsEnsure high standards of control are in place to safeguard confidentiality and segregation of functions to reduce privacy breach and fraudAdvise staff regarding the handling of non-routine reporting transactionsAssist with design, testing and implementation of new accounting and finance systems as applicableSupport the Controller, Financial Reporting with special projects related to internal controls and workflow process improvementsCompleting special projects and undertaking new initiatives as they ariseMPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's degree in business or commerceDesignation as a Chartered Professional AccountantAt least 5 years of financial accounting and reporting experienceManufacturing experience would be a definite assetProactive self-starter, with the ability to work independently and in team settingsDeadline focus, and proven ability to meet tight deadlinesExperience in Canadian GAAP and ASPE reporting standardsExceptional planning and reporting skills with sound professional judgementStrong interpersonal skills to build solid working relationships with the stakeholders in the organizationExpertise in Digital Financial Systems

Application Deadline: 04/14/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Business Management#B2COperationsSupports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Supports multiple, varied business units with corresponding number of regulators.Monitors and advises on management of risk requirements within the defined risk appetite.Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Monitoring to ensure that 1st line jobs are following defined processes and procedures.Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.Tracks exception/exemption requests and corresponding approvals.Facilitates training to ensure business unit employees fully understand requirements.Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentationMay act as the designated Primary Business Unit Compliance Officer (BUCO) and/or Anti-Money Laundering Reporting Officer for the operating group and is accountable to meet all program requirements (e.g., Operating Group Compliance Program, AML Program Framework).Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.Analyzes the impact and effectiveness of the program through periodic reviews.Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Program management skills - In-depth.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Bilingual (English/French) - Mandatory One of the RISR courses : Canadian Securities Course (CSC) by the Canadian Securities Institute (CSI) OR Canadian Investment Funds Course by the Investment Funds Institute of Canada (IFIC) OR Canadian Investment Funds Course by the IFSE institute OR Investment Funds in Canada Course by CSI One of the following courses: Branch Compliance Officers Course (BCO) OR Branch Compliance Officer's Course by the Institute of Canadian Bankers (ICB) OR Branch Manager's Examination Course by IFSE. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$68,000.00 - $126,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. Working ArrangementHybridJob DescriptionJob Profile SummaryThe Category Management & Sourcing - Sourcing Manager reports to Lead Category Manager and is responsible for the end-to-end execution of the sourcing process for small to medium-size and complexity sourcing and contracting initiatives. Under direction of the Category Manager, the incumbent develops sourcing strategies, coordinates supplier selection and leads contract negotiations consistent with an overall category strategy and business unit objectives. The Sourcing Manager will act in a leading role within the Sourcing project teams that include business unit stakeholders, subject matter experts and Sourcing Analysts.This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.People Leader Role: NoEssential Responsibilities:Individual Responsibilities:Lead cross-functional teams to execute on low to medium value/complexity sourcing projects and contracting efforts. Determine sourcing strategy and conduct analysis and negotiations.Influence requirements from business partners necessary to evaluate and select suppliersConduct baseline and market analysis, develop sourcing strategy and conduct contract negotiationsRead and understand contract and commercial terms in current contracts and proposals.Manage sourcing resources and engage subject matter experts (such as legal, risk and finance) in support of a specific set of commodities and/or a business lineProvide sourcing thought leadership and day-to-day oversight of resource activitiesBe responsible for the accuracy of contract archives Track expirations of existing contracts and develop work plan for renewals, interact with legal and drafting teams to incorporate results of negotiations into contract documentsProvide supporting analytics to finance team to validate realized savingsManage relations with key business partners and project owners to develop/maintain strong working relationshipsSupport vendor managers in execution of business led initiatives as necessary.Job Requirements:IT Infrastructure contracts/sourcing experienceExtensive knowledge of IT software/SaaS solutions/vendorUndergraduate degree (business preferred)6+ years of progressive business experience in global supply chain management and/or vendor management and/or contract management Solid knowledge of sourcing and procurement principles and best practicesExperience and expertise with supplier contractual terms and conditions to mitigate legal and business risk Experience with sourcing and procurement systems and toolsSolid analytical skillsStrong assets:Graduate degree (business preferred)Knowledge of relevant legislative and regulatory requirements relating to management of third party outsourcing in the jurisdictions in which Manulife operatesKnowledge of financial, actuarial and insurance systemsDecision Authorities:Responsible for low to medium value negotiation and contracting activities to deliver savings and value consistent with business objectives and priorities. #LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected] & BenefitsThe annual base salary for this role is listed below.Primary LocationToronto, OntarioSalary range is expected to be between$84,375.00 CAD - $151,875.00 CADIf you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

The main responsibility of this position is to lead and coordinate the execution of strategic projects to improve and accelerate the commercialization process of products and organizational efficiencies increasing customer satisfaction and new business opportunities.The Leader's main responsibilities include but are not limited to the following:Working with the project sponsor, leads implementation of initiatives supporting business strategies and commercialization plans utilizing project management and process improvement methodologies that deliver sustainable results.Partners with employees, leaders, and stakeholders across the company to drive projects and improvement opportunities and ensures project team's accountability for delivery of the results.Develops and maintains a roadmap for projects and improvement opportunities including statements of work and resource allocations to deliver projects on time and aligned with objectives.Facilitates workshops and/or other forums to focus improvement, transfer knowledge, and engage team members, managers and leaders in activities supporting business process improvements.Analyzes data to implement various initiatives to increase efficiency and excellence including the documentation of processes and operationalization plans.Identifies, and defines opportunities, champions proposals, deploys solutions, measures, and tracks benefits.Quantifies potential and actual benefits in terms of quality, cost, efficiencies, and delivery as required.Models root cause analysis and structured problem-solving to eliminate inefficiencies, recurring issues, and waste of all types.Provides appropriate project documentation, reports, key metrics and communications to the project sponsor, project and leadership team.MPI ne fait pas de discrimination fondée sur la race, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression du genre, l'âge, le handicap, l'état civil, ou sur le statut d'un individu dans un groupe ou une classe quelconque autrement protégé par la législation applicable en matière de droits de l'homme. MPI encourage les candidatures des minorités, des femmes, des personnes handicapées et de tous les autres candidats qualifiés.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsBachelor's degree in business administration, industrial engineering, project management or equivalent.7-10 years' experience in a project management role, preferably in the manufacturing industry.Proficient with LEAN including the deployment of LEAN tools, processes and models, i.e.; Kaizen, 5S, value stream mapping, etc.Proven knowledge and experience in applying Six Sigma in a manufacturing environment and leading strategic projects.Experience leading high value creation projects from ideation and chartering through successful completion and sustainment.High level of analytical and communications skills.Fluency in French and English imperative for this position, as our client has plants and offices outside Quebec.High level of organizational skills and ability to manage multiple priorities.Advanced level MS Project and computer skills (MS Office, ERP).Ability to work in collaboration with various cross functional teams at all levels of the organization.

Job Number 24058611Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Velachery Chennai, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:46 PM

Job Number 24058129Job Category Rooms & Guest Services OperationsLocation Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.CORE WORK ACTIVITIESLeading Guest Services Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members.Maintaining Guest Services and Front Desk Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals.Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:31 PM