We use cookies to improve the user experience, analyze traffic and display relevant ads.
Details Accept
Enter position

Overview of salaries statistics of the profession "Post Office Manager in Canada"

Receive statistics information by mail
Unfortunately, there are no statistics for this request. Try changing your position or region.

Recommended vacancies

Manager of Production & Programming
Calgary Pride, Calgary, Alberta
Calgary Pride is a not-for-profit organization that has been serving Calgary since 1990 and remains a vital part of the local gender and sexually diverse community, positioning Calgary as a 2SLGBTQ+ destination for both national and international visitors.Our mandate is to advance visibility and inclusion for Calgary's gender and sexually diverse communities; to do this, we endeavour to build strong community partnerships, implement ongoing programs like Reading with Royalty (story-time program for ages 0-12), Queerly Festive (Free holiday dinner & show), Evolve: Pride Amplified (Queer & Trans Youth Fundraiser) and produce Calgary's premier celebration of diversity, Calgary Pride Week, Parade & Festival.Role & ResponsibilitiesThis newly created, paid position will work within a collaborative leadership team, reporting to the Board of Directors. They will be primarily responsible for all the logistical and technical requirements, production elements, and infrastructure associated with the annual Pride Parade & Festival and year round programming.Year round programmingEnsure all major logistical requirements, production elements, and infrastructure are in place for Calgary’s Pride’s annual events and programs, including critical paths, production schedules, and show flows, risk management, accessibility, and environmental plans.Virtual Festival & Parade for 2021Manage the production and execution of online broadcasting including the final product of 5X20 Min “Pride Cast” in August 2021, and 8-10 Hours for Parade day on September 5, 2021Logistical support of artists including show flow development, artist transportation, technical rider advancement, audio/visual coordination, scenic/staging developmentIT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Logistical support for the #OurPride fundraising programming in 2021In person Festival & Parade (anticipated for 2022)Liaising with City of Calgary Departments, agencies and contractors to ensure all necessary documents, permits, licensing and inspections are acquired, in compliance, completed and in place in alignment with all timelines, including road closures, building permits, and site electrical.Specific focus will be given to managing and executing logistical elements of the in-person Parade , in collaboration with the Board of Directors with committees, including application management, float/participant staging plans and community notification plans.Specific focus will be given to managing and executing logistical elements for the in person festival, in collaboration with the operations leadership team and volunteer committees, including site plan development (CAD drafting), contractor and market vendor booking/coordination.Logistical support for liquor service including sales workflows, product selection, ordering, delivery and returns coordination.Logistical support of equipment including POS, cash handling, refrigeration, service, etc.IT support with system administration, user provisioning, training, technical support, system implementation / integration / automation, security monitoring, data management.Qualifications Please clearly demonstrate in your application how you meet the following qualifications:Familiarity with Calgary Pride’s mandate and programming.A post-secondary degree, certification or equivalent experience in one or more areas including, Business Administration, Event Production, Communications, Project Management or Technical Production.Film production, and video editing experienceComfort working with streaming platforms and applicable digital studio software (YouTube, Facebook Live, StreamYard, etc.)Possess interpersonal skills required when working with both technical and non-technical personnel at various levels within the organizationFlexible schedule and ability to set hours as neededPossess a passion for the community, and demonstrate an understanding of current challenges and opportunities within gender and sexually diverse communitiesExperience in, or understanding of, including a diversity, equity and inclusion lens into all programming include the annual Pride Festival and Parade.Ability to appreciate unique experiences of queerness, particularly as this relates to intersectional barriers to access and inclusion.Aptitude to critically think, work with complexity, and prioritize changing demands.Calgary Pride is an equal opportunity employer, is strongly committed to diversity, equity, and inclusion, and encourages applications from gender and sexually diverse candidates, racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, and others who may contribute to organizational diversification of ideas.Terms of employment: This position will be on a contract basis for one year (with possibility of extension pending funding), at an average of 37.5 hours/week, and will be allowed some flexibility in work schedule, in consultation with the Board of Directors. In addition, the workload will be variable due to Calgary Pride programming and special initiatives. The successful candidate is expected to manage their time accordingly and take overtime hours as time in lieu at the earliest available opportunity.Submit your application, cover letter and resume no later than Friday April 30, 11:59 p.m. Mountain Time Here: https://bit.ly/3eca30TDO NOT APPLY BY EMAILWe thank those applicants who are interested in this position; however, only those candidates selected for an interview will be contacted.Job Type: Full-timeSalary: $55,000.00 per yearBenefits:Casual dressEmployee assistance programPaid time offWork from homeSchedule:Monday to FridayOvertimeWeekendsWork remotely:YesCOVID-19 precaution(s):Remote interview processSocial distancing guidelines in placeVirtual meetings 
Manager, Organizational Transformation and Sustainability
BGC Canada, Calgary, Alberta
About BGC ClubsCommunity-based services. Positive relationships. Life-changing programs. As Canada’s largest child- and youth-serving charitable organization, BGC Clubs provide vital programs and services to over 200,000 young people in 775 communities across Canada. During critical out-of-school hours, our Clubs help young people discover who they are, what they can do, and how they can get there. Our trained staff and volunteers give them the tools to realize positive outcomes in self-expression, academics, healthy living, physical activity, mental health, leadership, and more. Since 1900, BGC Clubs have opened their doors to children, youth, and families in small and large cities, and rural and Indigenous communities. If a young person needs it, our Clubs provide it. Learn more at bgccan.com and follow us on social media @BGCCAN.About BGC CanadaThe national team of BGC Canada, formerly Boys and Girls Clubs of Canada, provides support to our member Clubs, and leads in issues management, policy advocacy, and other critical work on behalf of Clubs.  We advance the agenda for the children, youth and families that are served by member Clubs.  The team does critical work in the areas of public policy, research, program development, and Club support.  The national team is also responsible for building the brand of BGC, fundraising, and managing public relations and communications for our cause.About YouBGC Canada is seeking a Manager, Organizational Transformation & Sustainability who will work with existing BGC Clubs to develop a new organizational model that will enable the extension of services. The collaborative organizational model will be one that allows for realized organizational efficiencies, economies of scale, and expanded service delivery. The successful candidate will be located in Southern Alberta and will work from their home-based office. This position requires travel throughout Alberta and therefore a vehicle will be required. The work of the Manager, Organizational Transformation and Sustainability will be delivered in two phases:Phase one:Work directly with Clubs in Southern Alberta to execute a new organizational model that will allow for the extension of their collective service area into Calgary and other surrounding communities. Phase two:Learnings and research from phase one will be developed into training modules and resources to support all Clubs in Alberta, as well as other not for profits, to realize organizational efficiencies and extend their service coverage.The role will include:Evaluation and recommendations for models of organizational transformationDevelop best practices for surmounting challenges associates with collaborationDevelop training modules and resources to support other Clubs with collaborationCreate a model of success that is expected to cultivate a ‘better together’ mindsetCultural integration and developing community buy-in for shared services collaboration, andmergers in the local, regional, and provincial contextInnovative models of service delivery that prioritize operational efficienciesLegal, insurance, and risk issues that relate to combined operations of organizations This work aims to transform the way that Clubs and other social service organizations operate across Alberta. It is expected to address gaps in service coverage, increase the number of participants served, enhance program delivery, realize greater efficiencies, and create collaborations across the sector. Requirements:Experience in the complexities of mergers, alliances, and shared services Proven success as a researcher and possess an analytical dispositionKnown to display exceptional planning and organizational skills Strong interpersonal, communication, and presentation skills Proven strategic leader and team player who demonstrates great initiative, integrity, and a ‘mission-drive’ mindsetStrong English language skills, both written and verbalFocused on travel to Clubs throughout Alberta, and therefore a vehicle will be requiredDesirable:A post-secondary degree in a relevant field of studyExperience in a charity or not for profit organization, ideally in a federated modelExperience and comfort in a Microsoft environment, including Office 365, Sharepoint, and TeamsProficiency in FrenchIf you are interested in this role we would like to hear from you.  Please forward your CV and cover letter in confidence to [email protected] and include “Manager, Organizational Transformation & Sustainability” in the subject line of your e-mail.BGC Canada is committed to providing an inclusive workplace that embraces diversity, values differences, and supports the full participation of all employees. We offer accommodations to applicants with disabilities throughout our hiring process, upon request.We thank all applicants for their interest, however only those under consideration for the role will be contacted.This is a 2-year contract role.  The salary band is $60,000 – $75,000, plus benefits.  Starting salaries are based on relevant experience related to the role within the posted salary band.
Assistant Front Office Manager
Whistler Blackcomb, Whistler, BC
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Job Benefits Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities RSP Options (after 12 months or 2000 cumulative hours of service) Employee Assistance Program Excellent training and professional development Referral Program Seasonal Full Time roles are eligible for the above, plus: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) Free ski passes for dependents Critical Illness and Accident plans Job Summary: Lodging Ovations is searching for a detail oriented, organized and professional individual to join our Front Office team. As part of the Front Office department, the Assistant Front Desk Supervisor provides the highest level of Owner and guest experience to all. The main responsibility is the day-to-day function of the front desk and ensuring that all staff have the necessary tools to become successful. This role makes decisions effecting Guests, Associates and operating procedures that contribute to the overall success of both the Front Office and Lodging Ovations. Job Specifications: Shift & Schedule Availability: Full Time / Year Round Location: Legends, Whistler, BC Job Responsibilities: Embrace Lodging Ovations' Leadership Best Practices and Mission to ensure an extraordinary vacation experience for all Lodging Ovations Owners and Guests. Review all reservation reports on a daily, weekly and monthly basis, noting any special Guests, special request etc. and take appropriate action. Follow up with an Wholesale bookings, reservations to ensure payment is collected Allocate rooms in IQW for expected arrivals and future bookings Provide Front Desk and Overnight coverage when scheduled. Ensure all Guest issues are resolved in a timely matter. Train new hires for Front Desk, Conference Services and Night Audit Manage day to day operation of all three properties; working with the Engineering and Housekeeping departments to uphold the property to the highest standards Follow-up on VIP arrivals and welcome cards/amenities. Provide leadership to the Front Desk team. Job Qualifications: Tourism/Hospitality Post-secondary education an asset Previous Front Office/Reservations experience an asset High level of integrity and maturity Flexibility and a positive attitude Administrative and computer skills Excellent communication and relationship building skills Detailed, accurate, organized and disciplined Work shifts and carry a cell phone for inquiries Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 488187
Manager, Philanthropy and Alumni Relations
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Manager, Philanthropy and Alumni Relations Posting Number 02033SA Location Hybrid / New Westminster Campus / Coquitlam Campus Grade or Pay Level A - Pay Band 11 Salary Range Minimum- $89,455, Control Point- $119,273, Maximum- $131,201; Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstanc Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 12/01/2023 End Date Day of the Week Mondays to Fridays Shift N/A Work Arrangements This regular full-time position is available as of December 1, 2023. Regular hours of work are 8:30am to 4:30pm, Monday to Friday; however occasional evenings and weekends may be required.Travel between Douglas College's locations and to other locations in the lower mainland as required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Manager, Philanthropy and Alumni Relations will play an important role in helping to raise philanthropic revenues and engage alumni and the wider community in the College's strategic priorities. Working alongside the Director, Philanthropy, the Manager, Philanthropy and Alumni Relations will build strong relationships with donors, alumni and other stakeholders to implement and enhance activities to increase the Colleges' donor pipeline, seek new opportunities for support, and engage its alumni and wider community in the life of the College. The Manager, Philanthropy and Alumni Relations supervises Philanthropy and Alumni Relations staff members using the Douglas College Strategic Plan to guide their work.ResponsibilitiesUnder the direction of the Director, Philanthropy with dotted line reporting to the Associate Director, Annual Giving and Alumni Relations, the Manager, Philanthropy and Alumni Relations is responsible for the following: PHILANTHROPY •Assists in the development and implementation of the major gift and planned giving strategy; •Drafts grant proposals, cases for support, donor impact reports, media releases and other donor-related communications to support the strategic directions of Douglas College, in collaboration with the Marketing and Communications Office; •Identifies, cultivates solicits and stewards corporate, foundation and individual major gift and planned giving prospects to achieve annual goals; •Prepares reports on progress towards goals; •Manages a major gift and planned giving portfolio that includes recognition activities; •Works in partnership with the Marketing and Communications Office on the development and implementation of the Foundation and Alumni Relations communications plan, under the direction and supervision of the Associate Director, Annual Giving and Alumni Relations; •Establishes strategic relationships with academic and administrative leaders across Douglas College; •Attends networking events with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations to promote Douglas College Foundation in the community; •Participates in professional organizations and keeping current on fundraising initiatives and related activities in post-secondary education, competing environments and the general business environment; •Keeps current with political, economic, social and educational trends that might have an impact on the work of Douglas College Foundation; •Represents the College and College interests externally in collaboration with the Director, Philanthropy and/or the Associate Director, Annual Giving and Alumni Relations and other College and academic leaders; •Informs the Foundation and Alumni Relations' leadership team on matters relating to major and planned gifts; •Provides leadership and direction to Foundation and Alumni staff and volunteers including but not limited to recruitment and selection, training, approving work schedules, performance planning, professional development, evaluating and disciplining where appropriate; •Performs other related duties as required. ALUMNI RELATIONS Under the direction of the Associate Director, Annual Giving and Alumni Relations, this position is responsible for: •Assists in the development and implementation of an alumni engagement strategy that specifically aims to build the Colleges' global alumni community; •Oversees a calendar of engagement alumni activities and events throughout the year, as well as engaging and supporting key volunteers to contribute time and expertise in support of the engagement strategy; •Manages and optimizes the capture and use of alumni and stakeholder contact and engagement data; Liaising with Faculties and other internal College units to build partnerships and identify areas of alumni collaboration, including events, mentorships, guest speakers, internships, Giving Day, etc.; •Liaises with Enrollment Services, to help plan and implement bi-annual Convocation activities; •Delivers the fundraising strategy focused on alumni, embedding strong stewardship and relationship management systems; •Identifies, negotiates and manages alumni affinity marketing initiatives and other alumni benefits; •Performs other related duties as required. To Be Successful in this Role You Will Need •Established professional credibility as evidenced by a degree from an accredited post-secondary institution in a related area of study, or an equivalent combination of education and experience; •At least five years of experience in alumni relations combined with three to five years experience in major donor fundraising; •Proven track record of generating significant gifts from high net worth individuals; •Extensive knowledge of and experience with fundraising strategies, practices, techniques, databases and programs; •Proven record of achieving fundraising goals; •Excellent organizational, analytical and leadership skills; •Excellent written, presentation and oral communication skills; •Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position; and •Previous supervisory or management experience, preferably in a unionized, public sector environment. LEADERSHIP COMPETENCIES : • Donor-focused - Anticipates and responds to the needs of donors and other internal and external clients of the organization. Acknowledges and recognizes gifts in ways that are meaningful to donors and appropriate to the mission and values of the College and the Foundation. Keeps donor interests and perspectives at the forefront. • Alumni-focused - Anticipates and responds to the needs of alumni and other internal and external clients of the organization. Keeps alumni relations interests and perspectives at the forefront. • Administrative Skills - Provides leadership to, and ensures accountability for, achievement of major gifts goals and objectives • Organizational Skills : is focused; simplifies often complex and lengthy matters; has effective time and project management skills; has ability to separate important issues and identify priorities. • Leadership Skills - Achieves desired organizational results by encouraging and supporting the contribution of others; and is a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals. • Communications Skills - Possesses excellent communication skills, both verbal, and written and expresses thoughts in an organized, concise manner. Actively listens to the issues of others in a manner that elicits support. Develops and delivers effective presentations. Has the ability to present information and ideas to diverse business groups. • Influential and Collaborative - Has an honest, open, and consistent approach to working with others toward organizational strategic objectives and possesses strong relationship and interpersonal skills, including the ability to build relationships and develop and maintain partnerships. • Market Knowledge - Continuously seeks to stay current and be at the leading edge in his/her field and is committed to continuous learning; one that is self-motivated and self-directed, being able to work independently with a sense of urgency to task completion. • Organizationally Astute - Is diplomatic and tactful; non-confrontational; recognizes internal and external sensitivities; has an intuitive ability to read the political implications of recommendations and actions; uses sound judgment. • Innovative & Entrepreneurial Approach - Seeks out possibilities, develops new ideas, and effectively moves them forward. Is creative, innovative and takes advantage of opportunities, while recognizing the necessity of working with limited resources and in alignment with the strategic directions of the Foundation and the College. • Energetic & Adaptable - Is prepared to take on longer-term initiatives and does so with enthusiasm; ability to adapt to new and changing situations; able to alter course/direction when necessary; enjoys and embraces new challenges. Flexible; able to deal with stress effectively. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 10/04/2023 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Qualified internal applicants shall be given first consideration in filling the position.Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11433
Project manager, construction
Remy Consulting Engineers Ltd, Burlington, ON, CA
Job Description:Job Post Start Date: September 21, 2023Job Post End Date: May 10, 2024Wage: $46.00 per hourOverviewLanguagesEnglishEducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsor equivalent experienceExperience5 years or moreResponsibilitiesTasksPrepare and submit construction project budget estimatesRecruit, hire and supervise staff and/or volunteersHire and supervise activities of subcontractorsPlan and prepare construction schedules and milestones and monitor progressPrepare contracts and negotiate revisions, changes and additions to contractual agreementsEstablish and implement policies and procedures for quality controlSelect trade subcontractors and co-ordinate their activitiesPlan and manage budgetsDirect the purchase of building materials and land acquisitionsDevelop and implement quality control programsOversee the analysis of data and informationPlan, organize, direct, control and evaluate daily operationsPrepare reportsDevelop reports and proposals to illustrate benefits from use of good or serviceWork at heights, on scaffolding or swing stagesDevelop policies, standards and guidelinesEnsure construction plans meet guidelines and specifications of building codes and other regulationsProvide clients with informationCommunicate with other workers to co-ordinate the preparation and completion of work assignmentsProvide technical and professional adviceSupervisionMore than 20 peopleWorking groupsContractorsStaff in various areas of responsibilityExperience and specializationComputer and technology knowledgeMicrosoft VisioMS AccessMS ExcelMS OfficeMS OutlookMS PowerPointMS ProjectMS WordType of documentsTechnical reportsArea of specializationProject managementAdditional informationWork conditions and physical capabilitiesFast-paced environmentTight deadlinesAttention to detailPersonal suitabilityEfficient interpersonal skillsExcellent oral communicationExcellent written communicationFlexibilityJudgementOrganizedTeam playerValues and ethicsBenefitsHealth benefitsDental planDisability benefitsHealth care planVision care benefits
Purchasing Manager - Winnipeg
Trans-United Consultants Ltd., Winnipeg, MB, CA
Purchasing Manager - PERMANENT - $100K to $125K + bonusLOCATION: Winnipeg, Manitoba** (relocation assistance negotiable)** capital city of Manitoba ; population 675,000JOB DESCRIPTIONQualifications / Requirements:* Business Administration or other related post-secondary education preferred* PMAC designation preferred (CPP, other)* Broad commercial and supply chain experience including purchasing of components in a manufacturing setting, preferably heavy industry* 10 yrs+ experience in progressive purchasing functions in manufacturing sector environments, preferably including heavy industry* 5 yrs+ experience as a Purchasing Manager with direct reports* Previous experience handling multi-million dollar value annual purchasing budget (nine figures)* Experience with developing supplier relationships, contract management* Experience with manufacturing systems and procedures, reading mechanical blueprints* Energetic problem solver able to identify causes and solve for both short and long term* Ability to lead complex negotiation skills* Strategic planning experience with focus on cost savings* Presentation skills* Leadership skills* Ability to convey ideas and thoughts in a clear and convincing way* Excellent written and verbal communication skills* Ability to work in a fast paced environment* Good working knowledge of MS Office (Word, Excel); AS/400 an asset* Ability to travel as requiredResponsibilities:* Regular communication with vendors* Set strategic direction for materials group* Coaching and developing the purchasing team* Be proactive in sharing information and knowledge to stakeholders, within and between departments as well as outside the organization* Establish a negotiation strategy and then plan, prepare and conduct negotiations considering relevant factors and achieve win-win results* Present ideas effectively to individuals and/or groups* Anticipate potential obstacles and develop contingency plans to overcome them* Consider the organization’s priorities when making decisions or analyzing costs & benefits of alternative solutions* Supervise and direct activities of staff Buyers* Work closely with production, manufacturing, quality assurance and engineering in course of duties to ensure optimum quality, pricing and delivery of components (correct quantity, quality, pricing and delivery schedules)* Responsibility for the development and maintenance of commodities and vendors and be continuously focused on reducing the total cost of the finished products* Source and maintain suppliers* Arrange for purchase and timely delivery of required materials / components ensuring best price and quality are achieved* Assist in initial quoting process and negotiate pricing reductions and resolve disputes with existing vendors on a continual basis* Effectively communicate supply chain information throughout the organization* Ensure a continuous supply of components for production* Develop and maintain positive vendor relationships, including supplier knowledge, technology, business structure, sales personnel, strengths and weaknesses* Process requisitions for new components, review and evaluate quotations and select vendors* Liaison between internal personnel and suppliers* Ensure delivery dates are met* Evaluate suppliers against a set of measurables* Travel to supplier location(s) to audit their quality systems / ensure supplied items are consistent with company strategic vision* Maintain complete and accurate records (purchase orders, parts files, etc.)* Resolve any price discrepancies* Inventory management and meeting of cost control provisions without risk to quality* Communicate and enforce quality requirements with vendors* Work with Engineering on new designs and order prototype parts when required* Work with vendors to determine tooling requirements and minimize cost* Participate in company meetings to collect open issues and follow up / ensure information is provided within a timely manner* Conduct and provide training on using systems and report generation in-house to staff* Maintain competency through ongoing skills development* Conduct tenders as required* Other tasks or Projects as assigned
Manager, Indigenous Curriculum
George Brown College, Toronto, Ontario
Competition Number: REQ 5671TITLE: Manager, Indigenous CurriculumDIVISION: Provost OfficeSALARY: Payband 11, $88,308 to $110,384 LOCATION: 230 Richmond Street EastSTATUS: Full Time Admin EFFECTIVE DATE: ImmediatelyCLOSING: Open until filled. Land AcknowledgementGeorge Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.Equity StatementGeorge Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. GBC VisionTo be a college renowned for its inclusion, excellence, relevance, impact, and leadership. Position Description:Reporting to the Senior Manager - Program Planning & Development and working closely with both Indigenous Initiatives and the Office of Anti-Racism, Equity and Human Rights Services (OAREHRS), this role will play a critical role in integrating Indigenous curriculum using Indigenous pedagogy frameworks and practices. The Manager will support the vision, mission, values, and strategic direction of the College, and contribute to positive, inclusive, supportive, and student-focused team environments of high performance, respect, trust, collaboration, and continuous improvement.Key Responsibilities:- Work with staff and faculty to support the objectives of the college-wide Indigenous strategy and Anti-racism Action - Plan as they relate to academic quality assurance, program design, and curriculum development.- Prepare and execute deliverables related to implementing Indigenous curriculum and equity initiatives. Ensure alignment of these deliverables to academic quality resources and tools based on relevant legislation, and best and emerging practices.- Identify relevant Indigenous educational frameworks, philosophies, ways of knowing and other indigenous philosophies, and support the college in embedding curriculum related to traditional knowledge (including oral traditional, ecological, traditional medicine, celestial navigation, and/or other relevant sets of knowledge, etc.).- Provide updates to assess ongoing curriculum development needs.- Facilitate program quality assurance processes, program reviews, and program development and renewal processes using established standards and Indigenous education frameworks and strategies.- Other related duties as assigned.Educational and Experience Requirements:- Master's degree from a recognized post-secondary institution in any of the following fields: Adult Education, Higher Education, Curriculum and/or Instructional Design, Policy Administration, Higher Education Administration or equivalent combination of academic preparation and experience, with combined expertise in Indigenous knowledge, decolonization, social justice, equity studies, anti-racist/anti-oppressive practices.- Lived experience as Indigenous to Turtle Island, or as a first nations, Inuit, or Metis person.- Minimum five (5) years of professional and/or academic experience engaging with issues of decolonization, reconciliation, race, racism, and anti-racism.- Minimum five (5) years of experience in leadership, project and change management and policy / program development.- Background as an educator (education and development, teaching), preferably at the post-secondary level, including course and program design, as well as some form of web-enhanced, hybrid, or fully online delivery.- Theoretical and practical expertise in inclusive pedagogies, decolonization, anti-racism pedagogical design, including the incorporation of Universal Design for Learning (UDL) principles in program and course development and renewal.- Expertise in indigenous curriculum design and development.- Experience embedding curriculum into post-secondary curriculum practices that address the Truth and Reconciliation Commission (TRC) Calls to Action.- Experience engaging non-Indigenous employees in reconciliation work.- Proven track record in working with Indigenous communities and/or organizations in Canada.- Familiarity with human rights legislation (including the Ontario Human Rights Code, relevant provisions of the Education Act and Regulations, the Charter of Rights and Freedoms, Bill 132, Sexual Violence and Harassment Plan Act, the Occupational Health and Safety Act, the Employment Standards Act, the Workplace Safety and Insurance Act, the Accessibility for Ontarians with Disabilities Act, etc.).- Proficient computer skills including Microsoft Office, and additional training and/or Learning Management Systems software.Skills and Attributes:- Ability to assess barriers to access and inclusion within curriculum design and understand rights and responsibilities in reference to relevant policies and legislation (e.g., GBC policies, AODA, Human Rights Code).- Proven ability to work under pressure to meet frequent deadlines; flexible, adaptable, and responsive to change.- Ability to oversee the design and implementation of learning programs, including the use of Learning Management Systems, like Brightspace.- Demonstrated expertise in facilitation, mediation, conflict management and engaging in difficult conversations.- Ability to translate strategic priorities into specific goals and tactics.- Project management expertise with data analysis skills.- Demonstrated ability to review policy and develop and implement assessment tools.- Ability to build strong working relationships at all levels in the organization.- Excellent communication, collaboration, interpersonal, and teamwork skills.- Demonstrated commitment to uphold the College's priorities on diversity and equity.Interview process may consist of a practical skills component.Notes:- The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.- GBC employees, please use https://adfs.georgebrown.ca/adfs/ls/IdpInitiatedSignOn.aspx to apply via our internal site using your GBC credentials for consideration.About Us: George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA's top employers.Why work here? George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [email protected] confidentially.
Project Manager
Michael Page, Richmond Hill
The ideal candidate will be responsible for the following: - Establish project procedures with contractual documents and quality plans for work. Oversee project controls, schedules and budgets.- Training and mentoring project team to develop their skills in construction management.- Coordinate the transfer of baseline plans to project execution team as won business moves to execution. - Identify and obtain approvals due to changes of scope, budget or construction schedule. - Forecast and work collaboratively with construction leadership to implement necessary changes to improve project performance.- Maintain relationship with client and communication on project progression, making necessary changes to comply with client needs under contractual obligations. MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsThe ideal candidate will possess the following: - 5 to 10 years in construction management role. - Post-secondary diploma or degree in engineering, construction management or similar field.- Experience overseeing Industrial, Commercial and Institutional projects. - Experience leading complex projects with ownership of operations, client relations, project administration and other scopes for construction projects. - Strong communication skills with the demonstrated ability to work with internal and external customers and members of extended team. - Experience with leading, supporting, and managing project team and providing regular feedback on performance. - Strong knowledge of construction trades and ability to understand drawings and specifications. - Knowledge of Microsoft Office tools including Word, Excel and MS Project.
Office Manager, Commerce and Business Administration
Douglas College, New Westminster, BC
Position DetailsPosition Information Position Title Office Manager, Commerce and Business Administration Posting Number 02088SA Location New Westminster/Coquitlam Campus Grade or Pay Level A - Pay Band 4 Salary Range Min: $55,377, Control Point: $73,836, Max: $77,528. Placement within a salary band is typically up to the Control Point based on a review of skills, experience and internal equity. The College may place over Control Point in limited circumstances. Position Type Administration - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Administration Start Date 03/04/2024 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements The start date for this regular, full-time position is negotiable. Regular hours of work are 8:30 am to 4:30 pm, Monday to Friday. Travel between Douglas College's campuses will be required. What Douglas Offers DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better. The Role The Office Manager contributes to the success of Douglas College by planning, organizing and managing administrative services and work processes within the department administrative office. Employing administrative best practices, the Office Manager maintains an efficient and well-coordinated administrative infrastructure and provides administrative and confidential support to the Dean, Associate Dean and Department.The incumbent exercises considerable independence, discretion, judgment, and initiative in engaging with both the internal College and external community. Reporting to the Dean, Commerce and Business Administration, the Office Manager provides exceptional client-centred service on a consistent basis to all stakeholder groups.ResponsibilitiesThe Office Manager is accountable for the following:I. People •Provides leadership and direction to support staff. •Responsible for the supervision of support staff, including the coordination of support staff activities, orientation, coaching and guidance of staff, evaluation of work quality, performance management and, where necessary, the discipline process. •Assesses staffing requirements and makes recommendations for new positions, modification of existing positions and changes to the staff complement. •Leads the recruitment and selection process for support staff, including hiring, orienting, and identifying and organizing support staff professional development. •Ensures policies and collective agreements are adhered to and serves as a resource for matters relating to policy, procedures, and governance. •Fosters an engaging and civil workplace environment and represents the Commerce and Business Administrative Department and the College appropriately to the internal College community and outside agencies and officials. II. Administration and Reporting •Assesses and improves administrative procedures to enhance efficiency and cost-effectiveness, promoting a culture of continuous improvement. •Researches, prepares, and distributes a variety of documents and materials, including those of a complex and/or highly sensitive nature. Documents include contracts, reports, proposals and other information for strategic planning and decision-making. This also includes budget submissions of staff modeling, contingency planning, minutes of confidential meetings, performance evaluations, and makes recommendations as appropriate. •Coordinates the dissemination and documentation of changes in processes and/or reviews of financial, human resources, and health and safety initiatives, policies and procedures. •Establishes and maintains efficient systems for records and information management. Ensures privacy and security of records and information. •Provides confidential administrative support to the Dean and Associate Dean as necessary. Represents management in the BCGEU grievance process and provides input for collective bargaining. •Liaises with internal departments such as Senior Management, Human Resources, Purchasing, Payroll, Finance, Student Affairs and Services, Future Students Office, Douglas International, Facilities and Ancillary Services, Safety, Security, and Risk Management, Douglas College Student Union, Careers Services, and Faculties, as required, to work towards common goals and develop processes and plans to support the activities of the Department. Makes recommendations to the Department Management. •Triages complex and sensitive issues. •Assesses the urgency of competing issues and makes informed decision that maintains the balance with schedules of office staff. III . Committees, Projects and Program Support •Coordinates and leads special projects and initiatives, as assigned by the Dean, including reviews of administrative and work processes. •Prepares, coordinates and distributes committee (internal and external) documents for review and approvals. Provides guidance and direction to committee members, which may include students and faculties. •Coordinates and/or oversees events within Commerce and Business Administration. •Maintains an accurate understanding of relevant College policies in order to advise and make referrals, including students, staff, and faculty as appropriate. IV. Contractor Relations •Responds to contractor enquiries and facilitates resolution of administrative issues. •Establishes efficient systems for tracking performance and addressing issues and anomalies. V. Purchasing Resources •Prepares purchase requisitions and specifications and ensures authorization is attained, as necessary, to facilitate the timely purchase of services and supplies. •Reviews purchase quotations. •Maintains supplier and vendor files. •Addresses defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action. •Maintains vendor relationships and liaise with the purchasing department, as needed. •Supervises smaller purchase requisition process. VI. Financial Resources •Identifies resource levels required for administrative activities associated with new project development in consultation with the Dean. •Manages the day to day spending for the Department. Acts as the primary contact for Finance to ensure that accounting methodology, policies and procedures are well understood across the Department and that procedures are followed for all financial transactions. •Supports the coordination of operational and budget planning. To Be Successful in this Role You Will Need •A Bachelor's Degree in a related area, plus a minimum of three (3) years' directly related experience in an educational/post-secondary education sector setting; or an equivalent combination of education and experience. •Proven project management skills including dealing with conflicting priorities, needs and deadlines. •Experience in employee recruitment, selection and performance management. •Highly developed interpersonal, communication and team-building skills. •Proven supervisory experience including budget management, employee supervision, employee development and process control. •Demonstrated ability to lead a team in a very fast paced, complex and changing work environment. •Able to accept responsibility, exercise initiative and deal with people effectively. •General knowledge of systems used in planning, organizing and establishing workflow schedules. •Demonstrated experience in establishing and maintaining effective working relationships with employees at all levels of the organization. •Skilled in the use of computer software applications, such as MS Office, and proven keyboarding skills at an intermediate to advanced level. Experience working with Banner is an asset. •Supervision experience in a unionized environment is an asset. •Sound judgment and professionalism, demonstrated ability to act tactfully, diplomatically, and with discretion in all contexts, internally and externally. •Excellent command of the English language, both written and oral. Your skill set includes a strong administration/management background, team building, and excellent interpersonal and communications skills. Link to Full Position Profile Equity Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status. Needs a Criminal Records Check No Posting Detail Information Open Date 01/08/2024 Close Date Open Until Filled Yes Special Instructions to Applicant Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by January 15, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume. Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/11703
Manager, Credit Performance & Governance
Rogers, Toronto, ON
Manager, Credit Performance & Governance Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.As the Manager of Governance and Controls in Credit Operations, you will undertake a dual-faceted role. Your primary responsibility involves developing, overseeing, and ensuring the effective implementation of governance and control mechanisms within the department, ensuring compliance with both internal and external standards. This will offer you the unique opportunity to shape and define the governance and control framework from its inception. Additionally, you will play a crucial role in guiding business strategy by leveraging advanced analytics tools. Your analysis and insights will be key in informing strategic decisions, ensuring that operational strategies are not only compliant but also data-driven and aligned with evolving market and business trends. This combination of responsibilities positions you as a key player in both maintaining operational integrity and driving strategic innovation within Credit Operations.What You'll Do: Risk Management Framework Development: Lead the creation of a dynamic risk management framework, focusing on establishing, monitoring, and adapting baseline reporting metrics to mitigate risks in line with business and regulatory changes. Advanced Analytics for Decision Making: Utilize tools like SAS/SQL, Python for data-driven strategic decision-making, refining governance and control frameworks. Risk Assessment and Mitigation: Conduct regular assessments to identify and mitigate vulnerabilities within Credit Operations. Benchmarking and Compliance: Regularly update benchmarks for performance and compliance, ensuring alignment with industry best practices and regulatory standards. Policy Oversight and Strategic Liaison: Maintain compliance with credit policies and serve as a crucial link between Credit Collections and other departments. Strategic Integration and Collaboration: Partner with internal and external stakeholders to ensure alignment in policies. Operational Efficiency and Performance Monitoring: Oversee KPI tracking, assessing operational efficiency and the effectiveness of collection strategies, ensuring that strategies are data-driven and aligned with market realities. Training and Continuous Improvement: Lead training initiatives and regularly audit credit processes to identify and implement improvement opportunities. Ad Hoc Support: Provide responsive, expert support for a variety of ad hoc projects and requests. What You'll Bring: Core Skills: A Post-Secondary degree/diploma in Statistics, Math, Business, or a related field. Expertise in SAS/SQL, Python, and proficiency in Microsoft Office and data visualization tools (e.g., Power BI, Tableau). Minimum of 3 years in credit operations or risk management with experience in governance/control frameworks. At least 1 year of management experience in a banking or financial services environment. Strong analytical, problem-solving, and communication skills. Experience in performance analytics and forecasting (3-5 years). Leadership potential with collaborative abilities and strong presentation skills. Solid organizational skills, with attention to detail and the ability to be flexible and adaptable to a changing environment to provide results. Highly motivated and proactive individual, dedicated to follow-up/follow-through with little supervision. Ability to thrive in a fast-paced and rapidly evolving environment. This includes being flexible in response to changing priorities and able to quickly adapt to new challenges and opportunities. Desirable Skills: Experience in predictive modeling and statistical forecast models for credit or marketing. Familiarity with billing platforms (e.g., V21, SGI, Maestro). Experience with Experian's MarketSwitch Optimization software for strategic decision-making and optimization is a plus. As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks. Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 333 Bloor Street East (012), Toronto, ON Travel Requirements: Up to 10% Posting Category/Function: Reporting and Analytics & Report Development Requisition ID: 301454 #LI-JC1At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ . Successful candidates will be required to complete a background check as part of the hiring process. Posting Notes:Rogers BankLocation: Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: • Health & well-being benefits • Donation matching • Paid time off for volunteering • Wealth Accumulation including: Pension plan & Employee stock options • Generous employee discounts • Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply Looking for career guidance and inspiration? Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.Job Segment: Compliance, Bank, Banking, Marketing Manager, Developer, Legal, Finance, Marketing, Technology
Office Manager and Facilities Coordinator (98946001)
Sodexo Inc., Burnaby, BC
Company DescriptionGrow your career with a company that shares your passion! Our Corporate Division has an exciting new opportunity to join the Sodexo team as our next Office Manager and Facilities Coordinator.Sodexo offers a competitive salary range $45000.00 - $53,000.00 as well as Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one of your new role. We also offer paid vacation and so much more! At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. Job DescriptionIn your new role you will support all Office Management and Facilities coordination of corporate office, inclusive of facilities management and small receptionist duties. There is no face to face front desk duties but you will be answering calls. You will be the point person for the office located the Burnaby but also be the contact for the Sodexo locations (two) unstaffed/ remote locations in Calgary and Edmonton.Point person for Sodexo vendors to perform reactive and preventative maintenance.No self-performing work is a liaison for vendors.Responsible for a small amount of mail delivery servicesLiaison between client landlords and the client.Good customers service is a mustBasic computer skills, Maximo, D365 Microsoft office used daily Qualifications2-5 years of experience working with Facilities AdministrationStrong communication skills (verbal/written)Very proficient MS Office (Word, Excel) 2-5 years experience supporting office customer service from reception, help desk or facilities supportPost Secondary (Business, Administration) is a very strong asset Additional InformationWhat Makes Sodexo Different: Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:Flexible work environment Competitive compensation & great employee benefits Training and development programs Countless opportunities for growth Corporate responsibility & sustainability An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards hereAnd so much more! Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class. We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process. Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.Thank you for your interest in Sodexo.Please note that only those candidates under consideration will be contacted. Follow us on social media to see first-hand what we are all about! Instagram: Sodexo Canada (@sodexocanada)Twitter: Sodexo Canada (@SodexoCanada)LinkedIn: Sodexo Canada CareersFacebook: Sodexo Canada | FacebookSodexo SJS
Manager, Centralized Branch Compliance Office (Bilingual)
BMO, Quebec, QC
Application Deadline: 04/14/2024Address: VIRTUAL61 - HomeRes - QC - BMOJob Family Group:Business Management#B2COperationsSupports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis.Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.Ensures alignment between values and behaviour that fosters diversity and inclusion.Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.Attracts, retains, and enables the career development of top talent.Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Supports multiple, varied business units with corresponding number of regulators.Monitors and advises on management of risk requirements within the defined risk appetite.Manages/supports large/complex risk programs/frameworks /projects/initiatives to ensure risks are appropriately mitigated and regulations adhered to.Monitors industry and legislative developments and continuously updates programs to ensure they are competitive and effective.Supports the position on regulatory compliance Issues by interpreting requirements (existing, new and emerging) and identifying, analysing and addressing resultant gaps and issues, including those raised through the review of change initiatives. Understands the identified risk exposures and supports the development of action plans required to mitigate identified risks.Acts as a subject matter expert in the evaluation, development and implementation of an internal control system.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Builds effective relationships with internal/external stakeholders.Ensures alignment between stakeholders.Breaks down strategic problems, and analyses data and information to provide insights and recommendations.Monitors and tracks performance, and addresses any issues.Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.Monitoring to ensure that 1st line jobs are following defined processes and procedures.Develops, documents and maintains business/group procedures updating and obtaining approvals as regulations or the operating environment changes and communicates changes to the business/group & relevant stakeholder groups.Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.Tracks exception/exemption requests and corresponding approvals.Facilitates training to ensure business unit employees fully understand requirements.Provides quality control for investigations, self-reports, examinations and independent reviews conducted by internal and external stakeholders, including regulators, providing verbal and written responses to requests for positions, action plans, information and/or documentationMay act as the designated Primary Business Unit Compliance Officer (BUCO) and/or Anti-Money Laundering Reporting Officer for the operating group and is accountable to meet all program requirements (e.g., Operating Group Compliance Program, AML Program Framework).Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management.Supports the management of 1st LOD program for the business/group in compliance with appropriate principles, standards & direction from the second line of defense groups. Includes developing and promoting program and ensuring the execution of all program components.Works with assigned business/group leaders to implement 1st LOD programs and frameworks, developing and maintaining an in-depth understanding of the applicable regulatory and internal risk management requirements. Interprets and provides advice on the application of the requirements for the business/group.Develops and maintains an understanding of the business/group strategies and objectives, products and services, internal and external stakeholders and business processes as well as the underlying infrastructure to identify and manage implications and risk exposures for the business/group.Identifies, investigates, analyzes, documents & mitigates program risks, taking into account jurisdictional issues, and raises any issues or concerns to senior leaders and other stakeholders.Analyzes the impact and effectiveness of the program through periodic reviews.Recommends adjustments to the overall program, policy or processes within the business/group in accordance with the Risk Appetite Statement, Governance and Corporate Policy.Supports the business/group through internal/external audits or regulatory examinations and assists in development of action plans to resolve any identified issues.Provides support to the development and delivery of training and awareness programs within the business/group to increase awareness of and compliance to risk management requirements.Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.Provides specialized consulting, analytical and technical support.Exercises judgment to identify, diagnose, and solve problems within given rules.Works independently and regularly handles non-routine situations.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.Program management skills - In-depth.Deep knowledge and technical proficiency gained through extensive education and business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Data driven decision making - In-depth.Bilingual (English/French) - Mandatory One of the RISR courses : Canadian Securities Course (CSC) by the Canadian Securities Institute (CSI) OR Canadian Investment Funds Course by the Investment Funds Institute of Canada (IFIC) OR Canadian Investment Funds Course by the IFSE institute OR Investment Funds in Canada Course by CSI One of the following courses: Branch Compliance Officers Course (BCO) OR Branch Compliance Officer's Course by the Institute of Canadian Bankers (ICB) OR Branch Manager's Examination Course by IFSE. This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec. Compensation and Benefits:$68,000.00 - $126,000.00Pay Type:SalariedThe above represents BMO Financial Group's pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Manager P & O
Siemens, Thane, Any, India
Manager - Industrial Relations and Labor LawsWe are seeking a highly skilled and experienced Employee Relations Manager to join ourdynamic Human Resources team. The ideal candidate will play a crucial role in fosteringa positive and productive work environment by managing employee relations andimplementing strategies to enhance workplace harmony. The Employee Relations Managerwill be responsible for addressing employee concerns, promoting open communication,and ensuring compliance with company policies and legal regulations.Change the future with us -• Stay abreast of changes in employment laws and regulations and advice business andproject management accordingly• Maintaining continuous dialogue with multicultural / regional unions to ensure smoothoperations of manufacturing plants• Represent Siemens in the collective bargaining / Long term settlement negotiations withunion / union representatives• Conflict management and dispute resolution through mediation and continuousdialogue with union to maintain positive working environment• Mediate conflicts between employees and/or between employees and management toachieve resolutions that are fair and in line with company values• Design, develop and implement employee relations strategies and interventions• Conduct regular reviews and audits of factory locations to identify areas of noncomplianceand ensure implementation of corrective measures• Ensuring closure of audits, Inspections remarks, show cause Notices or any othercommunication issued by Govt. Authorities• Represent Siemens in the various court matters, conciliation proceedings and adviceSenior management on such matters• Collaborate with legal counsel as needed to address complex employee relations andcompliance related issues• Act as a primary point of contact and advisory for business for addressing concerns,conflicts, and grievances in a timely and effective manner• To carry out Risk Analysis of factory establishments from compliance point of view andhighlight the same to Senior management• Investigate complaints or concerns related to employee relations issues, labor practicesand ensure prompt resolution in compliance with applicable laws providing fair andobjective resolutions• Collaborate with department heads and HR leadership to identify and address potentialemployee relations issues before they escalate• Appraise Senior leadership on changes in labor laws and potential impacts• Provide guidance to management on the interpretation and application of companypolicies• Promote a positive workplace culture through effective communication strategiesWe don't need superheroes, just super minds -• Masters's degree in Industrial Relations, Employee Relations or a related field• Proven experience as an Employee Relations Manager• Strong understanding of relevant employment laws and regulations• Excellent communication skills and ability to collaborate with diverse teams• Proactive problem-solving skills and attention to detail• 15 to 20 years of experienceMake your mark in our exciting world at Siemens -This role is based in Airoli. You'll also get to visit other locations in India and beyond,so you'll need to go where this journey takes you. In return, you'll get the chance towork with teams impacting entire cities, countries - and the craft of things to come.We're Siemens. A collection of over 379,000 minds building the future, one day at atime in over 200 countries. We're dedicated to equality, and we encourage applicationsthat reflect the diversity of the communities we work in across Gender, LGBTQ+,Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications,merit and business need. Bring your curiosity and imagination and help us shapetomorrow.Salary: . Date posted: 03/29/2024 02:49 PM
Front Office Manager
Hyatt Hotels and Resorts, Toronto, Ontario
FIND YOUR PLACE AT PARK HYATT TORONTO: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity, and fun. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.Join the team that is bringing in a new era to a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. Toronto's effervescent Yorkville neighbourhood is one of the city's shining jewels. Lined with upscale boutiques, Victorian-era homes, and chic restaurants, the posh enclave still retains some of its artsy vibes-leftover from its past life as a bohemian hub for musicians. Here is where you'll find Park Hyatt Toronto, surrounded by world-class institutions like the Royal Ontario Museum and the University of Toronto-St. George Campus. WHAT ARE THE ADDITIONAL BENEFITS TO WORKING AT THE PARK HAYTT TORONTO? • Bonus program • Complimentary meal during shift • Paid medical days, paid personal days and Extended Health and Dental medical benefits for you and your dependents 30 days after joining • Employer RRSP Matching Contributions • Complimentary hotel nights and discounts at Hyatt properties around the world • Tuition reimbursement program. About the role - front office manager The Front Office Manager is a property department head responsible for all duties of the Front Office department, including front desk, communications, concierge, bell, door, and valet staff. The Front Office Manager will have direct responsibility for staff training, inter-department communications, and staff scheduling and will be tasked with being forwarding looking to recognize and adjust the department's focus to meet the ever-changing market. A successful candidate should possess strong communication skills, a financial understanding of budgeting and expenses, and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office and Guest Services areas, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. Duties include: Financial responsibility - work with the Director of Rooms to develop a budget and control both labour and department expenses. Collaborate with Sales and Revenue teams to ensure policies and procedures are in place for prices, rates, specials, packages and staff are trained on all inclusions and subsequent associated procedures. A high level responsibility for the following areas of focus: Training & Development, Front Office upselling, World of Hyatt loyalty engagement and enrollments, Hotel Event Relations, Zingle platform, O-Valet platform, Hysat Guest Survey Platform, VIP Research, 2 Avenue Road Residence Relations. Creative approach in their work to see business patterns and needs changing and emerging. Will work to adjust department forecast and plans to meet our every changing market. Coach and counsel a team of assistant managers and supervisors in their growth and support while coaching employees to reflect on Hyatt service standards. Attends relevant meetings to discuss problems and future strategies. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds 4 years or more of progressive hotel room management experience (typically with Hyatt) Service-oriented style with professional presentation skills At least 2 years of progressive management experience within the Rooms Division of a hotel Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear, concise written and verbal communication skills in English Financial understanding of budgeting, labour, and cost control Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Should you be contacted for a job opportunity, please inform the Human Resources department if you need any accommodations.Salary: . Date posted: 03/29/2024 04:17 AM
Manager, Commercial Program Delivery
Four Seasons Hotels and Resorts, Four Seasons Corporate Office Toronto, Any
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Manager, Commercial Program DeliveryThis role is a key contributor to the Commercial Transformation team with a focus on the planning, oversight, and successful delivery of the Commercial program portfolio to help us deliver on our strategic plan and achieve our metrics, with the following 2 focuses:Portfolio Management - Supports ongoing prioritization, tracking and reporting of our strategic project portfolio; helping translate our key objectives into actionable project initiatives with clear timelines, ownership, and definitions of success with a keen eye for optimization opportunities to maximize value delivery.Program Execution & Oversight - Plays an active role to partner with business stakeholders, and in some cases, lead the development and oversight of key program delivery plans and associated program teams to operationalize our strategy drive program success.The Manager, Commercial Program Delivery is a driven contributor with balanced experience in project management, planning, data analysis, and reporting.The incumbent has experience collaborating across a diverse group of stakeholders; connecting workstreams and supporting a mandate to enable our teams to deliver results. The incumbent has advanced skills in creating systems and processes to gather and deliver updates in meaningful and logical ways; with strong verbal and written presentation skills. What You'll Be Doing: Portfolio ManagementKey contributor in development and documentation of annual and quarterly program and initiative plans/priorities; prioritized against our strategy.Works closely with project/initiative owners to gather and document progress updates, highlighting and tracking delivery barriers and supporting ongoing prioritization and trade-off discussions in line with business priorities.Leads monthly portfolio performance analysis and reporting with Commercial leadership team, maintaining a finger on the pulse of the overall portfolio health.Assesses and supports prioritization and management of different project dimensions, including resourcing/capacity, funding, risks & issues, and contracts/vendors.Guides informed decision making and provides support/recommendations to mitigate risks and overcome delivery challenges.Identify and lead opportunities to deliver gains in productivity and impact by making time, information, and decision processes more effective.Collaborates with Manager, Commercial Performance to tie program and initiatives objectives to desired performance outcomes.Coordinates with teams across Four Seasons to understand, identify and manage dependencies (including Operations, Technology, Legal, Finance, etc.)Coordinates key presentations working across the team to develop cohesive materials - including Townhalls, Quarterly Business Reviews, Annual Property Guidance, Ownership/Board documents, Offsites, etc.Program Execution & OversightMaintains strong ties to key strategic programs and associated initiatives, playing in a lead role in ideating/operationalizing governance structure and project delivery framework.For key cross-functional strategic programs, takes a leadership role to organize and drive teams to showcase best-in-class program delivery from program structure ideation to program execution.Engages with various stakeholders, including executives, project managers, team members, properties, and partners, to ensure a clear understanding of the program direction and progress.Highlights success and opportunities in a balanced manner with a continuous-improvement mindset.Plays an active role in supporting overall change management and team engagement activities as required, role-modelling excellence. What You Bring: 5+ years progressive experience in analytics, strategy, planning, and change management / transformation work.Post-secondary degree in related field or equivalent.Experience within travel and hospitality an asset.Experience managing diverse profile of people, processes, and budgets.Experience supporting delivery of strategic priorities and initiatives.Excellent time management skills.Advanced skills in program/project management disciplines; including experience with project management software (i.e., monday.com).Understanding of travel and hospitality industry.Advanced skills in Microsoft Office, including PowerPoint, Excel.Strategic portfolio management.Data-driven and analytical mindset.Resource and budget management skills. Who You Are: Strong communicator with ability to understand and communicate complex ideas.Critical thinker with ability proven ability to problem solve.Possesses maturity, humility, and situational sensitivity; able to manage conflict constructively.Works effectively in situations where information in ambiguous and adapts approaches as required.Exhibits organizational and political intelligence with a one-team mentality.Ability to handle competing priorities and re-prioritize as required.Highly developed interpersonal skills with ability to effectively engage and influence leaders and team members across the organization.Possesses a continuous improvement mindset and takes personal responsibility and ownership as a self-starter.This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-HybridFour Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.Salary: . Date posted: 04/01/2024 09:53 AM
Front Office Manager
Four Seasons Hotels and Resorts, Bengaluru, Any, India
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel's design merges nature and architecture in an homage to Bengaluru's reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city's most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.About the position: The Four Seasons Hotel Bengaluru is looking for a Front Office Manager. Candidates with passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply for a career with Four Seasons. What you will do: The ability to direct and control the activities of the Front Office, Telephone, Concierge, Departments in order to ensure adherence to Four Seasons standards, policies and procedures.The ability to ensure a smooth operation of registration and cashiering functions of the Front Office.The ability to direct all activities of the Assistant Managers and Night Manager to ensure communication and follow-up on any problems, guest requests, special requirements, etc.The ability to interview and hire new employees and ensure they are correctly trained and take corrective action as required.The ability to discipline staff in accordance with Four Seasons policy and conduct performance reviews as scheduled.The ability to review daily arrivals, VIPs, special request, group needs, room assignments and coordinates with Housekeeping Department the needs of guests.The ability to escort VIP and return guests to their rooms.The ability to keep the Director of Rooms informed of all activities of Front Office, Telephone, and Concierge Departments.The ability to handle guest complaints and keep management informed as necessary.The ability to work with the Reservations Manager on room availability and selling strategy to maximize occupancy, revenue and rate.The ability to work with the Credit Manager to ensure credit procedures are followed and any problems are resolved.The ability to keep all personnel informed of information, policies and procedures relative to their areas and the hotel in general.The ability to ensure maximization of revenues and control of expenses in all areas under control.The ability to assist the Director of Rooms as required in forecasting and budgeting of revenues and expenses for all areas under control.The ability to respond properly in any hotel emergency or safety situation.The ability to perform other tasks or projects as assigned by hotel management and staff.What you bring: Previous luxury hospitality experience preferredProven experience in Front Office senior managerial capacity in a leading 5 Star hotel environment. Bangalore experience will be an added advantage.Strong mathematical, analytical and business acumen skillsExcellent reading, writing & oral proficiency in the English language.Good organizational skills, attention to detail and ability to multitask.Dynamic personality and guest interaction skills.Is a natural leader who possess excellent presentation & interpersonal skills and a go-getter attitudeKnowledge of Opera and Purchasing systems will be a plus.Must possess aptitude & upward mobility. Is hands-on and Service is in the blood! What we offer: Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunities including an international career.Complimentary Dream Holidays at other Four Seasons Hotels and ResortsComprehensive Insurance coverage for Hospitalization and Personal Accident Learn more about what it is like to work at Four Seasons - Visit us: http://jobs.fourseasons.com/careershttps://www.linkedin.com/company/four-seasons-hotels-and-resortspress.fourseasons.com/Bengaluru or check us out on facebook.com/ FourSeasonsBengaluru / and follow @ FourSeasonsPR on Twitter.Salary: . Date posted: 04/02/2024 09:53 AM
Front Office Manager
Marriott International, Chennai, Any, India
Job Number 24058611Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Velachery Chennai, AGK hotel project, Bhuvaneshwari nagar, Chennai, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:46 PM
Front Office Manager
Marriott International, Faridabad, Any, India
Job Number 24058129Job Category Rooms & Guest Services OperationsLocation Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.CORE WORK ACTIVITIESLeading Guest Services Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members.Maintaining Guest Services and Front Desk Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals.Managing Projects and Policies • Ensures compliance with all Front Office policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers.Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Salary: . Date posted: 04/03/2024 03:31 PM
Project Manager - TTC
Michael Page, Greater Toronto Area
- Establish project procedures with contractual documents and quality plans for work. Oversee project controls, schedules and budgets.- Training and mentoring project team to develop their skills in construction management.- Coordinate the transfer of baseline plans to project execution team as won business moves to execution. - Identify and obtain approvals due to changes of scope, budget or construction schedule. - Forecast and work collaboratively with construction leadership to implement necessary changes to improve project performance.- Maintain relationship with client and communication on project progression, making necessary changes to comply with client needs under contractual obligations. MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicantsThe ideal candidate will possess the following: - 10+ years in construction project management role. - Post-secondary diploma or degree in engineering, construction management or similar field.- Experience overseeing TTC related projects and institutional projects. - Experience leading complex projects with ownership of operations, client relations, project administration and other scopes for construction projects. - Strong communication skills with the demonstrated ability to work with internal and external customers and members of extended team. - Experience with leading, supporting, and managing project team and providing regular feedback on performance. - Strong knowledge of construction trades and ability to understand drawings and specifications. - Knowledge of Microsoft Office tools including Word, Excel and MS Project.
Manager, Underground Mining
Rio Tinto, Yellowknife, Any
Manager, Underground OperationsExciting and challenging opportunity to be part of a collaborative and high performing team.Be part of an inclusive, exciting and performance-driven culture.Experience a complex mining operation in a unique part of the world.Contribute to the success of Rio Tinto by applying your leadership and professional expertise.About the roleFinding better ways to provide the materials the world needs.We are looking for a Manager, Underground Operations to lead the safe execution of all underground development, production, and construction work across three (3) underground diamond mines utilizing blast hole stoping and sub-level retreat caving mining methods. The role will look to balance the capital development and construction of the new A21 underground project while ensuring safely meeting production targets in the 154 producing mines. The successful candidate will look to manage a high performing 300+ underground team, have a relentless desire to better the safety culture on site, manage all underground risks, meet yearly production targets, drive improvement projects, and manage cost expenditures for the purpose of achieving the safe execution of the senior leadership's strategic plan.Position based at the Lac de Gras mine site; role will ideally have the successful candidate reside in Yellowknife, NT, although alternative options may be available.Reporting to the Senior Manager, Production, you will have opportunity to: Ensure Health and Safety, Environmental and statutory legislative requirements, standards and policies are implemented and adhered across a diverse 300 employee and contractor workforce.Support growth and development of the team, strive to achieve targets set in our participation agreements with regards to employing and developing northern workers and develop and maintain a program for professional development of technical staff.Responsible to safely execute the yearly UG Production Plan by effectively working with all departments to achieve common goals.Assist in development of accurate and practical mine plans that are well integrated and communicated across departments.Manage a portfolio of improvement projects to meet and exceed the underground's yearly targets.Accountable for all operating and capital expenditures for the underground teamCoordinate the daily, weekly and monthly reporting of production and safety performance of the underground mine.What you'll bringTo be considered for this role, you will have: Ability to successfully lead change and drive operational excellence.Degree in Mining or Geological Engineering with 15 or more years of experience in underground mining (blast hole stoping or caving experience is considered an asset.)Experience in Fly-In-Fly-Out management.Experience supervising professional and technical staff and contractors, eligible for a Northwest Territories Mine Supervisor Certificate - Level II.Excellent communication and ability to work with cross functional departments.Strong planning, organizational, management, cost accounting and communications skills. Knowledge of safety and environmental standards and legislations.Demonstrate sound work ethics and be committed to safety. Ability to maintain standards of conduct and possess cultural awareness and sensitivity.Display maturity, be self-motivated, disciplined and understand the necessity for confidentiality in all business matters.Northern residency and experience working in a cross-cultural environment, coupled with knowledge of the unique challenges and opportunities presented to those living in the North, are assets. Hiring priority will be given to qualified applicants who are beneficiaries of the DDMI Participation Agreement Groups and to qualified applicants residing in the Northwest Territories and Nunavut Territories. Members must clearly identify their status on the online job application and resume if they wish to receive priority consideration.What we offerBe recognized for your contribution, your thinking and your hard work, and go home knowing you've helped the world progress.At Rio Tinto, we offer a competitive reward package that reflects the value that each person brings to our business. As part of our pay philosophy, we believe equity represents fairness, and is rooted in our values and aligns with what we stand for.A work environment where safety is always the number one priority.Career development to further your technical or leadership ambitions.Ongoing access to family-friendly health and medical programs, pension and savings plans.Attractive share ownership plan.Leave for all of life's reasons (vacation/annual, paid parental, sick leave.)Relocation assistance.Where you'll be workingLocated in the Northwest Territories of Canada, the Diavik Diamond Mine is a producer of gem-quality diamonds. At Diavik, a strong focus is placed on protecting the local environment, as well as supporting communities through employment and education.Every Voice MattersAt Rio Tinto, we particularly welcome and encourage applications from Indigenous Peoples, women, the LGBTQIA2 community, mature workers, people with disabilities and people from different cultural backgrounds.We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.About Rio TintoRio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminum, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive. We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can't do it on our own, so we're focused on creating partnerships to solve problems, create win-win and meet opportunities.Working at Rio Tinto also means choosing to be part of a company designated as one of Canada's Top 100 Employers in 2023 for a 4th consecutive year. For more information, click here: https://www.linkedin.com/feed/update/urn:li:activity:6999447814468497408Salary: . Date posted: 04/05/2024 07:13 AM